whats new in siteforum version6.3_eng

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SITEFORUM v6.3 - now available ...

SITEFORUM 6.3 is now launched as the SITEFORUM Social Business Suite, the first “all-in-one” solution for social networking for business.

We are taking social business to a whole new level with important features to drive additional value-added activity and collaboration. We have created exciting new opportunities for collaboration around Companies, Network Groups as well as new Virtual Business environments.

We have also considerably enhanced some powerful capabilities including Categories and Social CRM and have included one of the leading online communications platforms, NetViewer, to provide a unified communications and collaboration platform, globally accessible via any internet browser.

Welcome to the best social business solution for every business, from SME to global corporate. Welcome to SITEFORUM 6.3.

Highlights of the release v6.3

All-new Network Groups

Company Directory Extensions

Virtual Business Improvements

Renewed Category Manager

Social CRM: Enhanced User History

Netviewer Integration

1. All-New Network Groups

We know that Network Groups are the heart of many of our busiest networks so we wanted to make them even better than ever. SITEFORUM Network Groups are a great way to connect people and share ideas and information quickly and easily.

The new Network Groups are now more flexible and powerful than ever so you can now use them even more easily for all sorts of collaboration including mini-communities, special interest groups, project teams and also partner collaboration. Some of our communities have started to monetise groups and we have provided support features to enable this including online payment options for owning/operating groups.

Key new features include:

• Group Pages can be configured to be canvas pages with ultimate flexibility in content and layout

• Drag and drop functionality for content/widget selection for Group Manager

• Additional design options for Group Managers to optimise layout and presentation of Group

• Ability to link Groups to companies who can own and operate these in line with your commercial terms

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2. Company Directory Extensions

Many SITEFORUM customers use the company directory to provide online listing services for their community and in some cases (e.g. supplier directories) generate revenues. SITEFORUM 6.3 adds new features so that the directory can be even more useful and valuable for everyone involved.

Whatever your usage of the company directory is – we are sure you will agree that the new service is once more a best-in-class component.

New Company Directory features in this release include:

• More presentation and layout options for company profiles and listings

• New “capability” profiles for companies which are very easy for site admins to create and manage

• More self-service options for companies to showcase themselves including “capability” profile

• “Capability” search for site users enables them to quickly find entries of interest

• Online payment options for Directory Subscriptions

• “Leave a business card” function for all Directory Listings

• Advanced Visitor Reporting

• Creation and management of Company related Groups

3. Virtual Business Improvements

We know that our clients value the powerful integration of Social Networking and Virtual Business with the many other services within SITEFORUM. With increased interest in all areas of Virtual Business, we have developed our service to support additional formats and business models.

Improved Booth Builder:

We have made it even easier for event organisers and exhibitors to update their booths in real time. Using a new edit mode, Booths can be edited directly on the screen with new content areas, images, videos and staff avatars.




New Virtual Rooms:

Many of our corporate clients are keen to use our Virtual technology for other communications including partner events and communications, employee communications and online learning scenarios.

SITEFORUM 6.3 comes with a new conference room template that is designed to make it easier to setup meetings, collaborate or use e-Learning content.

"Multi-owner Virtual events":

On some occasions it can be very useful to pass ownership of a Virtual Event to other organisations including corporate event organisers, business partners or even community sponsors.

Setting up virtual events with SITEFORUM is easy and straight-forward and you can run multiple virtual events at the same time. Release 6.3 takes this one step further and gives portal owners the option to transfer ownership of a virtual event to another organization. That means that employees from that organization can now setup exhibition halls, tradeshow booths and/or webcasts for that event. This helps community owners to build alliances and share promotion of such events. This can also be a chargeable service for some communities.




4. Renewed Category Module

SITEFORUM has always provided a comprehensive category capability so that users, companies, blogs, files, stories, forums, events and more can be grouped using unlimited categories which can easily be created and managed by site admins. This is a very useful feature, providing a site-wide hierarchical coding structure which you can use as an alternative to or alongside free-format, user-defined Tags.

In Release 6.3 we have made the category management module much more intuitive and flexible. You can now easily add, rename, delete and move categories using new drag-and-drop functionality. You can also merge categories via mass actions. We have also introduced category templates which can be used in the new company capability profiles and search functions.

5. Social CRM: Enhanced User History

We all know that the key to business success lies in forming trusted relationships with prospects and customers. There is plenty of evidence to show that customers expect you to have one integrated view of their dealings with you and they will reward suppliers who demonstrate this, and similarly reduce involvement with suppliers who don’t value their interactions.

Release 6.3 now provides a comprehensive user history so you can see at a glance any users site interaction at a glance including site login and logout, story and menu views, document downloads, blog activities and also campaigns which they have received. You can also manually add records for offline discussions or correspondance to complete the history.




6. Netviewer (now Citrix) Integration

The SITEFORM / Netviewer (now Citrix) integration enables users to start online meetings, video conferences and desktop-sharing sessions directly from many parts of your portal including network groups, virtual booths and meeting rooms, and invite other users to participate. Visual, real-time communication can drive great productivity improvements, and cut down on unproductive travel time and costs. Online meetings, product presentations and webinars optimise lead generation and help increase sales.

SITEFORUM integrated Netviewer sessions allow sharing of presentations, videos, text, spread sheets and many other types of documents, with realtime video conferencing so participants can also see and speak to each other. The Netviewer session can optionally be branded in the customer’s corporate identity.

7. Other Features in Release 6.3

Inline Editing Mode for Stories:

Sometimes it can be useful to be able to quickly edit one or more small details in a story. To make life easier we have introduced an inline editing mode. Now you can quickly edit stories directly in the front-end, including modifying title, short and long description. We know this will be a popular feature with many clients and is a big usability improvement.

New Charts:

SITEFORUM 6.3 comes with a new chart library that works in most browsers. It creates attractive pie charts and line charts and these can be seen in many SITEFORUM modules including SEO360, invoicing and network file statistics.




Improved Statistics:

Knowing what is happening on your portal is one of the most important capabilities for running a successful online business. Release 6.3 includes a new dashboard overview and unified graphical display of various reports to allow you to analyze all information about your visitors and site activity. Visits of real users are separated from search engine accesses in release 6.3.

More details of release 6.3 and previous releases can be found at http://www.siteforum.com/en/support/release/history/




whats new in siteforum version6.3_eng

Technology

siteforum network groups

areas of virtual business

new virtual rooms

new company directory

new service

business partners

business models

new level