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VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING May 2020

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Page 1: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING May 2020

Page 2: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

EXECUTIVE SUMMARY

The monthly Chartio report is available here.

● Compared YoY, sessions were down about 18%, however, we see that overall site traffic has jumped tremendously. This is a result of the combination of the COVID Travel Awareness updates, the Brighter Days Contest and beaches reopening.

● The top traffic mediums included organic down 21%, direct traffic up 61.5% and referrals up 121%. Regarding direct traffic, visitors primarily came directly to the contest, travel awareness and webcam pages. Among the huge spike in referrals, 33% of the referral sources were from mobile Facebook visitors. Many of the remaining referrals came from Visit Florida and contest sites driving traffic to the Brighter Days Sweepstakes.

● Pageviews were down 26.5%, but the top viewed pages were the:○ Travel Awareness page - 17% of all pageviews on site ○ Current Beach Conditions page - 5.5% of all pageviews on site○ Webcams page - 5% of all pageviews on site

The Brighter Days Ahead Sweepstakes & confirmation page also made up about 5% of pageviews each. ● Overall SIT performance was similar to SIT performance in May 2019 with the exception of TripAdvisor Clicks

(down 65.5%). DM orders were up 7%, DM views increased 7% and Newsletter Sign-ups were down 14%. However, it’s nice to note that the eNews promo fly-in (MoM % change) spiked up 423.5% from April.

Page 3: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

GOOGLE ANALYTICS

Page 4: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

TOTAL SITE TRAFFIC, PAGE VIEWS & ENGAGEMENT

Performance (YOY)

o Total Visits: 314,082 17.66%

o Total Unique Visitors: 237,619 19.94%

o Total Page Views: 575,895 26.5%

o Overall Bounce Rate: 49.94% 2.87%

o Time on Site: 101.51 14.45%

Page 5: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

TOTAL SITE TRAFFIC, PAGE VIEWS & ENGAGEMENT

Performance: Last 12 months

June 1, 2019 through May 31, 2020

o Total Traffic/Sessions: 4,193,223 15.95%

o Unique Visitors: 2,970,272 11.84%

o Page Views: 8,234,762 16.36%

Page 6: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

o DM Orders: 870 7.27%

o DM Views: 519 7.23%

o Deal Views: 142 25.26%

o Newsletter Sign-Up: 78 14.29%

o eNews Promo Fly-in: 89 423.53%

o TripAdvisor Button Clicks: 77 65.47%

SITS

Performance YOY

*eNews Promo Fly-in is a MoM % change - this went live June 2019.

Page 7: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

SITSTrip PlannerOverall Trip Planner usage Year over Year is down 36.89% overall.

o Add to Planner: 857 46.97%

o Clicked Toggle Button: 2,652 32.05%

o Star Click: 22 33.33%

o Shared Planner: 82 54.19%

➢ Email: 44 48.84%

➢ Facebook: 20 64.91%

➢ Pinterest: 13 40.91%

➢ Twitter: 5 64.29%

Page 8: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

ORGANIC TRAFFIC

Page 9: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

SummaryMay saw a 19% decrease in Organic Search Traffic looking year-over-year.

The top 10 organic landing pages for May were:

● /current-beach-conditions● /info/st-peteclearwater-travel-awareness● /webcams● /article/fort-de-soto-park● /info/st-peteclearwater-travel-updates● /article/beach-for-every-mood● /● /article/beach-parking-find-your-spot-sand● /communities/clearwater-beach● /profile/pier-60-clearwater-beach/1570

ORGANIC TRAFFIC

● Traffic is up 132% from the previous month - likely a combination of seasonality and the reopening of beaches in May

● The beach parking page in particular is up ~1700% MoM, indicating that there is a strong interest in traveling to the beach (further than walking/biking distance)

● 6 out of the top 10 search queries for VSPC in the past month are around beach openings/statuses (google search console)

Page 10: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

10

EMAIL PERFORMANCE

Page 11: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

VSPC May 2020 ENEWS STATSEmail Subject: Sending You Rays of Sunshine and Peaceful SoundsFeatured Partner: N/A

Send Date 4/28/20

Total Delivered 313,708

Confirmed Opens 28,949

Open Rate 9.2%

Total Unique Clicks 2,862

Total Click Thru Rate 0.91%

Opt-Outs 643

Page 12: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

VSPC May 2020 ENEWS STATSEmail Subject: Memorial Day Weekends Are Made for the BeachFeatured Partner: N/A

Send Date 5/22/20

Total Delivered 313,162

Confirmed Opens 24,693

Open Rate 7.9%

Total Unique Clicks 2,712

Total Click Thru Rate 0.87%

Opt-Outs 470

Page 13: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

Giveaway Sign-upsWebsite Giveaways ending in MayTotal Giveaway Sign-ups for website giveaways and activations: N/A

Page 14: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

TAKEAWAYS / NEXT STEPS

To recap, the total page views were only down about 26% YoY in May compared to the 78% decrease YoY in April, which shows that site traffic is climbing. The top pages viewed were still the Travel Awareness page, Travel Updates Page, Current Beach Updates & Conditions and Webcams page. In May, the Travel Awareness page had 53,437 pageviews (39,637 unique pageviews) and just under an average 1:00 time on site.

Overall visitors are still looking to the site as a resource and staying up-to-date on COVID- and travel-related content. Visitors are also engaging in beach conditions content and viewing the webcams. Additionally, as we saw from the uptick in referrals from contest sites and direct traffic, the Brighter Days Ahead sweepstakes page has significantly helped drive site traffic. The sweepstakes page went live after May 15th, so we do expect this to impact a large portion of traffic and pageviews through the end of the contest in July.

As mentioned last month, we are beginning to see strong engagement from the refreshed leisure emails. The first “May eNews” sent on 4/28 had the highest open rate (9.2%) since May 2019 and the Memorial Day Weekend eNews still had a high-than-average open rate (7.9%).

Page 15: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

MAY REPORTING HIGHLIGHTS

Visit St. Pete/Clearwater FY20 Digital Media

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MAYSEMHIGHLIGHTS

KeyMetrics• 376K+ impressions and 24K+ clicks (down 69% YoY) from 26K

spend (down 48% YoY)

• 36K+ views on YouTube• $0.06 CPV

• 2.6K+ conversions (down 89% YoY)• 1,363 Events pageviews (down 94%) • 1,224 Book now pageviews (up 38%)• 61 Guide orders (down 68%) • 9 Deal views (down 55%) • 8 Newsletter signups (down 68%)• 0 Online VG view (same)

Page 17: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

MONTHLY SOCIAL MEDIA REPORTMay

2020

“Ever dream of being on your own deserted island? Well Egmont Key State

Park is the next best thing. Whether it’s adventure or relaxation you seek...”

>> Top Post

4.2K

$3,362.36 61,249 1,247,796 4.91% $2.69 $0.05

13.3K

650

219,948

Engagement

Facebook

Total Impressions

Likes

Spend Clicks Impressions Click through rate Cost per 1k Cost per click

Shares

3,379,899

271,406 Page Likes

PERFORMANCE SUMMARY

ADS TOTALS

VIDEO PERFORMANCE

Instagram

Engagement

>>

To

p P

ost

s

Posts Saves

Storiessent

StoryImpressions

Avg. Reach per Story

Followers

NewFollowers

24,468

952

3020%

2,482 1,585

1,615

32

25

#LiveAmplified Monthly Social Media Report – May 2020

Increase from previous month Decrease from previous month No change from previous month

#1 #2

#3

Engagement

52,760

1,1111,11178,81978,819

619619

62

6363

85%85% 104%104% 10%10%

Page 18: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Pinterest: 13 40.91% Twitter ... Followers New Followers 24,468 952 30 20% 2,482 1,585 1,615 32 25 #LiveAmplified Monthly Social

YouTube

Views Likes

Minutes watched

““Bringing the Beach Into Your Home One

Wave at a Time. Sound Up & Relax!”

Subscribers New

Total Views>> T

op V

ideo

202,008 727

855,078

15,374

78,133

273

6.9

>> T

op

Tw

eet

97,209 - 40

27,355

813,852

918 5,402

Engagement Tweets per day

Total impressions

Followers New Followers

30

2

124

Retweets

Comments

Likes

Re-tweets earned Favorites earned

Twitter

Now this is social distancind gone right!

#LiveAmplified Monthly Social Media Report – May 2020

Increase from previous month Decrease from previous month No change from previous month