vendor registration system (vrs)

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DOC. NO: G-MISC-GICT-ICA-PRC-2017-0004

REV NO : 1 of 44

DATE: 2nd October 2017

Vendor Registration System (VRS)

Quick Guide for Vendor

Version Control

Version No

Description

Date

Author

1.1 Initial Document 27/11/2013 Nor Aishah Bt Jaafar

1.1 Update Document 11/12/2013 Shahrina Kumari Bt Abdullah

1.1 Update Document 23/01/2014 Nor Aishah Bt Jaafar



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Table of Contents Vendor Registration System (VRS) .............................................................................................. 1

Quick Guide for Vendor ................................................................................................................. 1

Version Control ................................................................................................................................... 1

1. Introduction .................................................................................................................................. 3

2. Access to the System ..................................................................................................................... 4

3. New Applications .......................................................................................................................... 6

3.1 Creation of Login ID and Password ....................................................................................... 6

3.2 New Registration ................................................................................................................ 10

3.3 Submission of hardcopy documents ................................................................................... 22

4. Application for additional SWEC .................................................................................................27

5. Submission of Yearly Audited Account .......................................................................................31

6. Renewal .......................................................................................................................................35

7. Maintenance of Login ID and Password .......................................................................................42

7.1 Forget Password .................................................................................................................... 42

7.2 Reset Password ...................................................................................................................... 43

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1. Introduction MISC have launched a new vendor registration system on 28th October 2013. The vendor registration system is the first phase of an integrated project to automate vendor registration system and SAP Vendor Master Management. For vendors whose data are located in the previous system, the information has been migrated over to this new system. All notices on application status, expiry of registration, queries to applicants and reminders on updating of Annual Audited Accounts will now be automatically sent to vendors from the System.

For new vendor application, please note that all vendors are required to apply for registration and be approved before they are allowed to participate in any tender exercises or be invited for any RFQ. With effect from 1st February 2009, it has become mandatory for purchasers to utilize only approved vendors. Application is now by ‘Company’ basis i.e., if you are a vendor for MISC Maritime Services Sdn. Bhd. (MMS), you will apply to MMS through the system for processing by MMS but approval/rejection by MISC HQ based on recommendation by the subsidiaries.

This system will enable application processing by MISC, MISC Maritime Services Sdn. Bhd. Eaglestar Shipmanagement and Akademi Laut Malaysia but the approved vendors will be stored and shared in one platform. Mandatory documents (as per the Documents checklist) will have to be uploaded in the system and subsequently, the full checklist of documents to be forwarded by post.

In addition, this new system enables vendors to access their company information and records, be able to revise and update their profile and also be able to apply to add SWEC subject to the limitations allowed for each vendor.

This Manual will guide vendors to apply for registration online. For enquiries or assistance, please contact the following personnel:

Personnel Email address Telephone No

Ms. Syarila Bahari [email protected] 60-3-2275 2556

Mr. Mohammad Khairul B Anwa @ Anuar

[email protected] 60-3-2275 2968

Please do take note that applications will not be processed until all hard copy documents are received by the Vendor Development Management Unit. All documents are to be filed according to the Document Checklist (with separators) and submitted in a WHITE TWO RING PVC FILE with the vendor company name indicated in the front cover. This file is to be submitted to the following address:

mailto:[email protected]

mailto:[email protected]

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Vendor Development Management Unit Corporate Procurement & Supply Management MISC BERHAD Level 14, Menara Dayabumi Jalan Sultan Hishamuddin 50050 Kuala Lumpur Malaysia. Tel: 60 3 2275 2556 Please take note that MISC views and treats your Personal Data and Company Data seriously. MISC takes the necessary precautions, both administrative and technical to safeguard your Data against loss, theft, misuse and unauthorized access, disclosure, usage, alternation or destruction. We will endeavor to make it easy for you to keep your information accurate, complete and up to date and will retain your personal data for the period necessary to fulfill our registration requirements unless a longer retention period is permitted or required by law. You can help ensure that your contact information and preferences are accurate, complete, and up to date by contacting MISC . For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if MISC is not required to retain it by law or for legitimate business purposes.

2. Access to the System

I. To access the registration system, please visit MISC’s website at http://www.misc.com.my Please click on ‘Partnering Us’.

http://www.misc.com.my/

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ii. Below screen will appear. iii. Download and print the Application Documentation, e-Vendor Registration System

Application Guide and the Standard Works and Equipment Categories (SWEC): Products and Services to assist you in completing the application.

iv. Please click the ‘APPLY NOW’ button.

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3. New Applications

3.1 Creation of Login ID and Password

I. If you are applying for the first time, go to ‘New Login ID’ section.

II. Select ‘VRS’ under ‘Application’ and click ‘Continue’

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III. The General Rules for Registration will be displayed. Please ensure that you read carefully and understand the general requirements for registration before you proceed to apply. Then click Next to continue.

IV. This screen will appear. Kindly read and understand the General Rules for Registration.

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V. If you are agreeable, click ‘Accept’ and then ‘Ok’ to proceed.

VI. New Vendor Registration form will be displayed to be completed as follows:

User ID shall be a general email address as all registration matters will be communicated through this email address.

Staff’s personal ID shall not be used as in case of retirement/resignations, you will not have access to the company profile again.

Please record the User ID and password in a safe location for easy retrieval.

Company name shall be keyed in exactly as per the Business Registration Certificate.

When done, click on Submit button.

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VII. An activation email as per below will be sent to the email address keyed in the above screen. Please click the link provided in the email to activate your account.

VIII. The following will appear. Click on ‘Click here to proceed to login page’.

IX. Below page will be displayed again.

As your account has already been activated, please select ’VRS’ under ‘Application’

Login using your email address and password.

The User name is the company general email address that was keyed in earlier.

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3.2 New Registration

After successful login, your application home page will be displayed as below.

Please have ready the certificates of incorporation of a company including directors and shareholders information, other registration certificates, 3 year audited accounts (if required) of a company to assist you to complete your application.

Click ‘New Registration’ to commence your application

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I. Personal Data Protection Act (PDPA) Consent Notice will appear as below. Please note that this is a mandatory requirement as some applicants have utilised their personal data as company data when submitting their applications. All personal and company data will be secured and protected as per the Security principle of PDPA.

II. If you consent to our statement above, please proceed to click on “Agree”. If you chose to “Disagree”, you will be logged out.

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III. If you select “Agree”, ‘Vendor Info’ tab will be displayed as shown below. Please select the company you are doing/intending to do business with. The options are MISC Berhad, ALAM, MMS and Eaglestar. Please select the one most relevant to you.

IV. Proceed to complete the information in ‘Vendor Info’ tab and take note of the following:

Vendor category Field: Please ensure that you select the right option as subsequently you have to upload/post your company’s documents of incorporation as per business registration category.

Company located in Local/Foreign: ‘Local’ refers to Malaysian companies only.

The office address must be keyed in fully and correctly as this information will also be utilised in our SAP system if there is a necessity to send RFIs/RFQs/purchase orders or effecting payment, etc.

Authorised/Paid Up Capital: Should reflect as per company certificate of incorporation.

In the Letter of Appointment as Agent or Dealer section, please ensure that you key in the validity period as follows:

1) As Exclusive Agent for Blackwood Limited, Liverpool - Validity 02.01.2015-03.01.2019 2) As Dealer for Drywood Pte Ltd Singapore - Validity 02.01.2012-04.04.2020 3) As Authorised Reseller for Daichi GmBh, Frankfurt - Validity 02.03.2015-02.03.2018

In the Other Certificate tab, you may key in as follows: (examples) 1) ISO 9001/2008 Issued by DNV for period 02.03.2015-02.03.2018 2) Department of Science and Environment for disposal of ………….

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After you have completed, click ‘Next’ to proceed or ‘Save as Draft’ if you wish to continue your application at a later date. If you save as draft, you will be required to log in again and click on Edit button. Please refer to step IX on page 9.

V. Below screen will appear. Complete the necessary information in ‘Management’ tab as follows:

Management here refers to Top Management and the names MUST be keyed in

according the Identity Card or Passports or Business Registration Documents.

Salutations are not required. The column race is for Malaysians only and foreigners are to be listed as ‘Others’.

If there is more than one Management personnel, please click on “Add Row” to enable you to key in all information.

Click ‘Next’ to proceed or ‘Save as Draft’. If you save as draft, you will be required to log in again and click on Edit button. Please refer to step IX on page 9.

VI. The below screen will appear. Complete the necessary information as follows:

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Directors here refer to the Board of Directors as appearing in the Company Business Registration documents and the names MUST be keyed in according to the Identity Card or Passports or Business Registration Documents.

Salutations are not required.

The race is for Malaysians only and please selects ‘Others’ for all foreigners and East Malaysians.

If there is more than one Director, please click on “Add Row” to enable you to key in all information


VII. The below screen will appear. Complete the information in ‘Shareholder’ tab as follows:

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Shareholders here refer to latest status of equity holders and must be evidenced with the appropriate Company Business Registration documents and the names and value of equity holding MUST be keyed in according to the Identity Card or Passports or Business Registration Documents. Salutations are not required.

The race is for Malaysians only and please selects ‘Others’ for all foreigners and East Malaysians.

If there is more than one Shareholder, please click on “Add Row” to enable you to key in all information

Please note that the breakdown of shareholding by individual shareholders should total up to the Paid/Up Capital in Vendor Info screen otherwise system will not allow you to proceed.


VIII. Below screen will appear.

Please complete your company work experience, if any, in ‘Work Experience’ tab.

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If you wish to add more information, please click on “Add Row” to enable you to key in all information.

Project Value can be an approximate value.

Please note that this information will assist us in evaluating your capability to perform the SWEC you are applying for.

All information keyed in here will be kept confidential.


IX. Below screen with appear.

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PLEASE SKIP THIS PAGE AS ALL BRANCH AND REGIONAL OFFICES ARE NOW REQUIRED TO APPLY FOR REGISTRATION SEPARATELY. Click ‘Next’ to proceed

.

X. Below screen will appear.

Please select the SWEC as per the SWEC list that you had downloaded earlier.

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If you wish to add more SWEC, please click on “Add Row” to enable you to select more SWEC.

Please note that you are allowed to select a total of 10 SWEC at Secondary category. Some SWEC are broken down upto quarternary and Quinary categories. If you have selected such SWEC, please ensure that you select right down to the lowest category otherwise, the system will not allow you to submit your application.

If you have been appointed as a dealer by a Principal, you may proceed to key in the External Body/Principal, Country, Validity Start Period, Validity End Period and Appointment. However, you will then need to upload the Letters of Appointment in the Document Section. Please ensure that only valid appointments are keyed in.

If you have not been appointed as a dealer or agent, please leave blank the External Body/Principal, Country, Validity Start Period, Validity End Period and Appointment. The system will not allow you to submit if you had keyed in even a dash in these columns.

If there is any error in the completion process, and if you attempt to click next and it fails, please look for a red asterisk and this will point to the area of your error.

When complete, please click ‘Next’ to proceed or ‘Save as Draft’. If you save as draft, you will be required to log in again and click on Edit button. Please refer to step IX on page 9.

XI. Below screen will appear. Please fill in your company financial information in ‘Financial Data’ tab and click ‘Next’ to proceed or ‘Save as Draft’. Please ensure that the Balance Check at the bottom of the page is zero-rised. For the column 2012, only audited accounts

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for period ending up to 30th June 2013 is allowed. Similarly, the cut-off date for 2011 is 30th June 2012 and for 2010 is 30th June 2011. For companies established for less than 18 months, 3 months bank statements are sufficient. For companies established more than 18 months, than at least one column has to be completed and other columns for the following anniversary audited closing dates.

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The Balance Check must always show zero. If there is any error in the completion process, and if you attempt to click next and it fails, please look for a red asterisk and this will point to the area of your error.

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XII. Below screen will appear. Upload required documents for your registration in ‘Document’

tab and click ‘Register’ or ‘Save as Draft’. Please note that you can upload documents up to a maximum of 10MB. Those documents that have an asterisk appearing after their number, these are mandatory documents that are required to be uploaded. For the 3 years Audited Accounts, please upload the following: 1) Cover Page 2) Statement by Directors with signature and seal 3) Independent Auditor’s statement with signature 4) Balance Sheet 5) Income Statement 6) Cash Flow Statement

The 3 years full set of Audit Report and the hard copy documents have to be posted to MISC.

XIII. If there is any error in the completion process, and if you attempt to click next and it fails, please look for a red asterisk and this will point to the area of your error.

XIV. If you choose to click ‘Save as Draft’ to view back the draft version, go to home page and click ‘Edit’.

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To view the status of your registration, go to home page. Other than that, you will be notified via email when your application has been reverted to you with comments on how to proceed/approved/ rejected and when your application is due to expire.

3.3 Submission of hardcopy documents Please do take note that all applications, irrespective of whether you have applied through

MISC, MMS, EAGLESTAR or ALAM, will not be processed until all hard copy documents are received by the Vendor Development Management Unit of MISC Berhad. All documents are to be filed according to the Document Checklist (with separators) and submitted in a WHITE TWO RING PVC file with the vendor company name indicated in the front cover. A covering letter on applicant’s letterhead should be included. This file is to be submitted to the following address:

Vendor Development Management Unit Corporate Procurement & Supply Management MISC BERHAD Level 14, Menara Dayabumi Jalan Sultan Hishamuddin 50050 Kuala Lumpur Malaysia. Tel: 60 3 22752556

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Hard copy Document Checklist

I. Type of company: Malaysian Private Limited or Public Listed.

Covering letter on company letterhead (with full address and communication details) Mandatory

Memorandum and Article of Association with (Form 9) and/or Form 13 if company name changed

Mandatory

Latest Returns Giving Particulars in Register of Director, Managers and Secretaries and Changes of Particulars (Form 49) OR latest Company Report from SSM.

Mandatory

Latest Annual Returns of a Company having a share capital OR latest Company Report from SSM.

Mandatory

Malaysia Customs GST Certificate Optional

Audited Accounts for the last three (3) Financial Years or three (3) months bank statement for newly formed companies

Mandatory

Company Profile (including organisation chart with names according to Identification document)

Mandatory

Resume of key personnel Optional

Product brochure Mandatory

Registration/licences with other organizations, if any (PETRONAS, Ministry of Finance (MOF), Construction Industry Development Board (CIDB), Pusat Khidmat Kontraktor (PKK), etc)

Optional

Letter from Principal/Manufacturer on appointment as agent/dealer, etc. for their products/services, if any

Optional

For bunker vendors in Malaysian waters, a valid permit from MARDEP and related agencies.

Mandatory

List of Jobs Undertaken with PETRONAS Group/MISC Group (with description, year of project and value, etc.), if any

Optional

List of Jobs Undertaken with Other Companies (with description, year of project and value, etc.), if any

Optional

Health, Safety and Environment (HSE) Policy, if any Optional

Safety accreditation and list of safety committee members (if any) Optional

For Underwater Surveyors, to provide certificate from Classification Societies Mandatory

ISO 9001/14001 Certification for critical SWEC Mandatory

To be advised Mandatory

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II. Type of company: Non Malaysian Private Limited or Public Listed.

1 Covering letter on company letterhead (with full address and communication details) Mandatory

2 Certificate of Business Registration issued by the resident Registrar of Business

and Companies with Shareholders & Directors details

Latest ACCRA Bizfile for Singaporean companies

Mandatory

3 Audited Accounts for the last three (3) Financial Years or three (3) months bank

statement for newly formed companies

Mandatory

4 Company Profile (including organizational chart with names according to

Passport/Identification document)

Mandatory

5 Product brochure Mandatory

6 Registration/license with statutory bodies/government agencies/ classification

societies, if any

Optional

7 Letter from Principal/Manufacturer on appointment as agent/dealer, etc. for their

products/services, if any

Optional

8 List of jobs undertaken with PETRONAS Group/MISC Group for the last three (3) years

(with description, year of project and value), if any

Optional

9 List of jobs undertaken with other companies for the last three (3) years (with

description, year of project and value), if any

Optional

10 Rating Agencies (e.g.: Moody’s, Standard & Poor, etc.) confirmation, if any Optional

11 Health, Safety and Environment (HSE) Policy, if any Optional

12 Safety accreditation and list of safety committee members (if any) Optional

13 For Underwater Surveyors, to provide certificate from Classification Societies Mandatory

14 ISO 9001/14001 Certification for critical SWEC Mandatory

15 To be advised Mandatory

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III. Type of company: Sole Proprietorship/Enterprise (Malaysian and Foreign)

1 Covering letter on company letterhead (with full address and communication details)

Mandatory

2 Certificate of Registration (Form D) for Malaysian companies

Certificate of Business Registration issued by the resident Registrar of Business and Companies

Latest ACCRA Bizfile for Singaporean companies

Mandatory

3 Business Registration Form

Maklumat Pemilik dan Maklumat Perniagaan for Malaysian only

Mandatory

4 Malaysia Customs GST Certificate (Malaysian only) Optional

5 Three (3) months Bank Statement (Malaysian only) Mandatory

6 Three (3) months Bank Statement or 3 Financial Years Audited Accounts (for foreign companies)

Mandatory

7 Identity Card (I/C) – Owner of the company (Malaysian only) Mandatory

8 Company Profile (including organisation chart with names according to I/C) Mandatory

9 Product brochure, if any Optional

10 Registration/licences with other organizations, if any Optional

11 Letter from Principal/Manufacturer on appointment as agent/dealer, etc. for their products/services, if any

Optional

12 List of Jobs Undertaken with PETRONAS Group/MISC Group (with description, year of project and value, etc.), if any

Optional

13 List of Jobs Undertaken with Other Companies (with description, year of project and value, etc.), if any

Optional

14 Health, Safety and Environment Policy (HSE), if any Optional



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IV. Type of company: Malaysian Partnership.

1 Covering letter on company letterhead (with full address and communication

details)

Mandatory

2 Certificate of Registration (Form D) Mandatory

3 Business Registration Form (Maklumat Pemilik dan Maklumat Perniagaan Mandatory

4 Malaysia Customs GST Certificate Optional

5 Three (3) months Bank Statement Mandatory

6 Three (3) Financial Years Management Account, where applicable Optional

7 Identity Card (I/C) – Partners of the company Mandatory

8 Company Profile (including organisation chart with names according to I/C) Mandatory

9 Product brochure, if any Optional

10 Registration/licences with other organizations, if any (PETRONAS, Ministry of

Finance (MOF), Construction Industry Development Board (CIDB), Pusat

Khidmat Kontraktor (PKK), etc)

Optional

11 Letter from Principal/Manufacturer on appointment as agent/dealer, etc. for

their products/services, if any

Optional

12 List of Jobs Undertaken with PETRONAS Group/MISC Group (with description,

year of project and value, etc.), if any

Optional

13 List of Jobs Undertaken with Other Companies (with description, year of

project and value, etc.), if any

Optional

14 Health, Safety and Environment Policy (HSE), if any Optional



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4. Application for additional SWEC

I. Once the application has been approved, vendors are allowed to add not more than 3 secondary SWEC categories. Again, to access the system please follow the steps as follows:

Visit MISC’s website at http://www.misc.com.my and click on ‘Partnering us’.

II. The following page will appear. Please click the ‘APPLY NOW’ button.


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III. As you are already an approved vendor with a valid login ID and password, please select ‘VRS’

under ‘Application’ and login using your email address and password.

IV. After log in, the home page will be displayed. Please click ‘Additional SWEC’ as highlighted

below:

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V. The following page will appear. The first row showing ‘Registered SWEC’ are the SWEC that

had been approved earlier. For adding SWEC, please select the additional SWEC in the 2nd

row titled ‘SWEC Application’. To apply for more than one additional SWEC, please click on

Add Row. When you are done, click ‘Next’ to proceed or ‘Save as Draft’. Please refer to the

SWEC list provided in the home page. Please note the following:

Please leave blank the External Body/Principal, Country, Validity Start Period, Validity End

Period and Appointment if you do not have the relevant Letters of Appointment to

substantiate this. The system will not allow you to submit if you had keyed in even a dash.

Country Origin refers to the country/ residence of the Principal.

Appointment Letter refers to the appointment in the Letter eg. Authorised Agent, Exclusive

Dealer, Sole Representative, Diamond partner, etc.

You are allowed to apply for a total of 3 SWEC at Secondary Category level.

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VI. The following page will appear. Upload the required document to support the application for

adding SWEC (brochure, letter of appointment from principal, etc.) and click ‘Submit’ or ‘Save

as Draft’.

VII. If you choose to click ‘Save as Draft’ to view back the draft version, go to home page and click

‘Edit’. Please ensure that you click on the Submit button online after which, please post the documents to MISC Berhad only.

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VIII. To view the status of your application, please go to the home page. Otherwise, you will be

notified via email when the application has been approved or rejected.

5. Submission of Yearly Audited Account

I. All vendors of a Private Limited or Public listed company are required to submit their audited accounts every year until the expiry date of their registration. The deadline for submission is the 1st of July of the following year. Please take note that the financial template in the system will move automatically on 1st July of every year to enable you to update your data. Please ensure that the Balance Check at the bottom of the page is zero-rised. For standardisation, we are using 1st July as the cut-off date. So if your financial year ends on 30th June 2016, you will key in the financial data in the 2015 column. If you financial year ends on 1st July 2016, then you will key in your financial data in the 2016 column. Please ensure that you key in your financial data as soon as your audited accounts are available. Subsequently, please post the full set of audited accounts to:

Vendor Development Management Unit Corporate Procurement & Supply Management MISC BERHAD Level 14, Menara Dayabumi Jalan Sultan Hishamuddin 50050 Kuala Lumpur Malaysia. Tel: 60 3 22752556

Again, visit MISC’s website at http://www.misc.com.my and click on ‘Partnering us’.


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III. As you are already an approved vendor with a valid login ID and password, please select ‘VRS’ under ‘Application’ and login using your email address and password.

IV. After login, the home page will be displayed. Please click ‘Audited Account’ as per below

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V. Fill in your latest financial information and click ‘Next’ to proceed or ‘Save as Draft’. Please

ensure that the Balance Check at the bottom of the page is zero-rised. For the column 2012,

only audited accounts for period ending up to 30th June 2013 is allowed. Similarly, the cut-

off date for 2011 is 30th June 2012 and for 2010 is 30th June 2011.

When you click next, the following page will appear.

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VI. Upload your latest audited statements and click ‘Submit’ or ‘Save as Draft’. Please post the

full set of audited accounts to MISC Berhad. The Audited statement that are required to be uploaded are the following:

1. Cover Page 2. Statement by Directors with signature and seal 3. Independent Auditor’s statement with signature 4. Balance Sheet 5. Income Statement 6. Cash Flow Statement

VII. If you chose to save as draft, to view back the draft version, go to home page and click ‘Edit’.

Please ensure that you click on the Submit button online after which, please post the documents to MISC Berhad only.

6. Renewal

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Kindly take note that MISC has now revised the registration period to 3 years. Prior to expiry,

you will receive email notification through the registered company email address that you had

registered during the previous application. You can commence renewing your application two

months before expiry date.

I. Visit MISC’s website at http://www.misc.com.my and click on ‘Partnering us’.



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III. As you are already an approved vendor with a valid login ID and password, please select ‘VRS’ under ‘Application’ and login using your email address and password.

IV. After login the home page will be displayed. Please click ‘Renewal’ as below:

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V. PDPA Consent notice will appear as below when you click ‘Renewal’:

VI. If you consent to our statement above, please proceed to click on “Agree”. If you chose to “Disagree”, you will be logged out and after expiry of current registration, you will no longer be an approved vendor.

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VII. If you select “Agree”, all your previous information will be appear except the documents.

Please update your latest information for Vendor Information, Management, Director, Shareholder, Work Experience and Regional offices.

VIII. For SWEC registration, you are required to apply all over again. You may wish to leave out the SWEC that you no longer provide and apply for new ones. Subsequently, click ‘Next’ to proceed or ‘Save as Draft’. Otherwise, proceed to the Financial Data tab.

IX. Fill in your latest financial information and click ‘Next’ to proceed or ‘Save as Draft’.

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X. Upload required document for your renewal in ‘Document’ tab and click ‘Renew’ or

‘Save as Draft’. Please note that there are compulsory documents to be uploaded and the system will not allow you to save or Renew if this criterion is not met.

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XI. After ‘Save as Draft’, to view back the draft version go to the home page and click ‘Edit’.

XII. To view the status of your renewal, go to the home page. Otherwise, you will be

notified via email when your application has been approved or rejected and when your application is about to expire again.

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7. Maintenance of Login ID and Password

7.1 Forget Password

I. To access the system please follow step in Section 2. II. Select ‘VRS’ under ‘Application’ and click ‘Forget Password’.

III. Below page will be displayed. Please fill in your ‘Business Registration No/ ROC’ and registered ‘Company Email’. After that click ‘Submit’

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IV. The new password will be sent to your email.

7.2 Reset Password

I. To access the system please follow step in Section 2. II. Select ‘VRS’ under ‘Application’ and click ‘Reset’.

III. Below page will be displayed. Fill in the necessary information and click ‘Submit’

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IV. Your password will be reset and you can login to the system using the new password.