Make Your Small Business a

BigDeal

sce-sbdc.uwm.edu

Education to Improve Small Business Performance

Fall 2010

Training ProgramsInstructors with real-world experience provide practicalknowledge in convenient, cost-effective courses. Areas of focus include:

– Financial Management– Human Resources– Management and Leadership– Electronic Marketing– QuickBooks – Short Seminars

On-Demand TrainingSave time and increase your ROI with customized training, we work with you to address the specific needs of your business by:

– Providing programs tailored to your business – Delivering customized sessions with expert

instructors and curriculum– Making the most of your time by bringing the

right training to your site

Call 414-227-3240 for more information.

“On a scale of 1-5, I rate the SBDC a 6.”- Carol Skovsted, Owner, Cardea Educational Services

Turn to the Small Business Development Center (SBDC)for the quality educational services you need to run a

successful business. Each year the SBDC helps hundreds of small business owners and managers improve

operations and grow their businesses.

Explore

sce-sbdc.uwm.edu | 414-227-3240 | sbdc@uwm.edu 2

If you can answer YES to any of these questions, SBDC services were created just for you!– Do you have a desire to grow your business?– Do you have staff who need skill and knowledge development?– Are you looking to improve your financial health?– Do you need a resource to support your training efforts?

Get started on your path to business success - contact the SBDC at 414-227-3240 or sbdc@uwm.edu today!

SBDCRight for Me?

Is the

Business Development ServicesThe SBDC provides one-on-one assistance to small business management teams to help companies developand grow. See page 10 for details.

Reference and Referral ServicesThe SBDC is your resource for any small business related question. Call us directly at 414-227-3240 or contact the SBDC statewide business AnswerLine at 1-800-940-7232 during normal business hours.

Our Range of Services

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BENEFITS YOU RECEIVE– Learn to read, understand, analyze and interpret financial statements– Create a realistic business budget– Develop a plan to maximize profit– Better cash flow management

FOUR COURSES– Foundations of Financial Management ...................Thu., Oct. 14 ...............Prog. No. 5130-3112– Using Financial Statements to Manage...................Thu., Oct. 21 ...............Prog. No. 5130-3114– Budgeting and Planning for Results ........................Thu., Oct. 28 ...............Prog. No. 5130-3116– Improving Cash Flow................................................Thu., Nov. 4.................Prog. No. 5130-3118

Program No. 5130-3110 to register for all four courses at the discounted price (exp ires 9-14-10)

8:30am-12:30pm | $129 per class or $399 for all fourIntructors: Tim Beine & Mike Schmeling, CPAs, Jannsen & Company

FINANCIAL MANAGEMENTEffectively manage the finances of your business and learn to apply financial information to the management process.

“Covers the entire spectrum of finance – I recommend all four courses!”– Michelle Cowan, OnMilwaukee.com

Sign

up for all classes20%DISCOUNT

O n l y $ 3 9 9 !

Expires 9-14-10

sce-sbdc.uwm.edu | 414-227-3240 | sbdc@uwm.edu 4

BENEFITS YOU RECEIVE– Create a positive, productive working environment– Reduce your risk of liabilities and lawsuits– Prevent personnel conflicts before they occur– Gain techniques to improve individual performance

FOUR COURSES– Hiring and Firing Efficiently..........................................Wed., Oct. 27 ......Prog. No. 5130-3132– Current Issues in HR Management...............................Wed., Nov. 3........Prog. No. 5130-3134– Employee Handbook Advantages .................................Wed., Nov. 10......Prog. No. 5130-3136– Effective Evaluation and Performance Practices .........Wed., Nov. 17......Prog. No. 5130-3138

Program No. 5130-3130 to register for all four courses at the discounted price (expires 9-27-10)

8:30am-12:30pm | $129 for each, $399 for all fourInstructors: Mark Goldstein, Attorney & Nicole Bielski, M.A., Training Specialist, Cooper Power Systems

HUMAN RESOURCESUnderstand how to use human resources tools to improveindividual performance and avoid legal entanglements.

“Helps communication skills, job performance and employee management.”-Jeanne Wagner, Massage Skin Care Services

Sign

up for all classes20%DISCOUNT

O n l y $ 3 9 9 !

Expires 9-27-10

5

MANAGEMENT and LEADERSHIPGain the knowledge, tools and skills you need to effectively lead others and manage performance.

BENEFITS YOU RECEIVE– Maximize your leadership abilities– Identify communication styles – Increase employee performance through effective delegation– Deal with conflict in a constructive way

THREE COURSES– Managing and Mediating Conflict at Work ........Thu., Sept. 30 ..................Prog. No. 5130-3126– Delegation for Results ......................................Thu., Nov. 4 ......................Prog. No. 5130-3124– Developing Effective Communication Skills......Wed.-Thu., Nov. 10-11......Prog. No. 5130-3122

Program No. 5130-3120 to register for all three courses at the discounted price (expires 9-16-10)

8:30am-4pm | $239 and $439, or $749 for all three Instructors: Jan Allen & Laura Page, MBA

Sign

up for all classes20%DISCOUNT

O n l y $ 7 4 9 !

Expires 9-16-10

“Perfect overview for a busy schedule.”Todd Muderlak, Muderlak Design

sce-sbdc.uwm.edu | 414-227-3240 | sbdc@uwm.edu 6

BENEFITS YOU RECEIVE– Expand your market– Build customer loyalty– Make sales 24/7– Improve your marketing ROI

FOUR COURSES– Websites that Produce Results ..........................................Tue., Nov. 16 ......Prog. No. 5130-3152– Measuring and Improving Your Online Marketing ............Tue., Nov. 30 ......Prog. No. 5130-3154– Social Media & Email Marketing: The Dynamic Duo ........Tue., Dec. 7 ........Prog. No. 5130-3156– Web Advertising to Build Sales ..........................................Tue., Dec. 14 ......Prog. No. 5130-3158

Program No. 5130-3150 to register for all four courses at the discounted price (expires 9-16-10)

8:30am-Noon | $129 for each, $399 for all fourInstructors: Nathan Misirian, Autumn Consulting, Shane Fell, Top Floor Technologies & CorySavage, Savage Solutions

ELECTRONIC MARKETINGAttract new prospects and strengthen bonds with current customers through the web, email and social media.

Sign

up for all classes20%DISCOUNT

O n l y $ 3 9 9 !

Expires 9-16-10

“Very relevant information to be used in real-world application.”Dennis Pierce, Heath Corporation

QUICKBOOKSSave time and money while keeping your business’s finances organized.

BENEFITS YOU RECEIVE– Discover how to manage invoices and accounts receivable– Easily track bills and accounts payable– Organize your checking account– Customize forms, reports and charts (Level II)– Improve estimating, time tracking and job costing (Level II)

TWO COURSES– QuickBooks Essentials ............................................Thu., Nov. 11 ..............Prog. No. 5130-3162– Advanced QuickBooks ..............................................Thu., Nov. 18 ..............Prog. No. 5130-3164

Program No. 5130-3160 to register for both courses at the discounted price (expires 10-11-10)

8:30am-4pm | $224 each or $379 for bothInstructor: Greg Patterson, Great Lakes PC Training

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Sign

up for both classes15%

DISCOUNTOnly $379!

Expires 10-11-10

“I can see the full financial picture and work more efficiently with my business accountant.”Yinka Adedokun, African Hut Restaurant

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The SBDC is funded in part through a cooperative agreement with the U.S. Small Business Administration. All opinions, conclusions or recommendationsexpressed are those of the author(s) and do not necessarily reflect the views of the SBA. Reasonable accommodations for persons with disabilities will bemade if requested at least two weeks in advance. Call 414-227-3240 or email sbdc@uwm.edu. An EEO/AA employer, the University of Wisconsin providesequal opportunities in employment and programming, including Title IX and ADA requirements.

No Wisconsin tex dollars were used in the printing of this publication.

YOU MIGHT ALSO LIKEGrowing your business isn’t just about day-to-day operations. It’s also about your individual development needs. Discover a new world of growth potential by learning languages, improving business writing and managing more effectively.

BUSINESS WRITING, CULTURE and PRESENTATIONSsce-businesswriting.uwm.edu

COMPUTER APPLICATIONS | Includes: Microsoft Access, Excel, PowerPoint and Word

sce-computerapps.uwm.edu

LANGUAGES | Includes: Chinese, English as a Second Language, Italian, Korean, Spanish and more.

sce-languages.uwm.edu

PROJECT MANAGEMENT FOUNDATIONSsce-pm.uwm.edu

Businesses with fewer than 100 employees can register for the Project Management Foundations course for only $500, a savings of over 40%!

Call 414-227-3337 for details on this special offer and reference discount code SBDC.

SBDC programming is offered byUW–Milwaukee in cooperation with:

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Register Now414-227-3240

sbdc@uwm.edu

sce-sbdc.uwm.edu

Location

Need Help

Starting aNew Business?The SBDC also has programsfor new entrepreneurs.First Steps to Starting a BusinessLearn the most important elements to starting a business and how to avoid common mistakes. Get your questions answered, discuss concerns and networkwith other new entrepreneurs. Begin working on your business concept in class.

The Entrepreneur Training and Business Plan Program (ETP)Create an effective business plan for your concept, and learn critical skills for opening and running a new business. A grant covering 75% of the program cost is available!

Call 414-227-3240 or visit us online at sce-sbdc.uwm.edu for times and registration details.

COVERS75%!

UWM School of Continuing Education161 W. Wisconsin Ave. 7th floor, Milwaukee, WIParking is conveniently available in connected lots.

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Your Growthis Our Goal

SBDC BUSINESSDEVELOPMENT SERVICES

GROWING YOUR BUSINESS – it’s your goal and ourstoo! Through professional business development services,we’ll help you succeed by improving operations, marketing and competitive positioning.

HERE’S HOW:

GROWTH PROJECTSIdentify and resolve challenges to your company growth plan.

GROWTH PLANNINGGain strategies and tools to route your path to success.

ADVISORY SERVICESA full year’s worth of either informal (call us when you need help) or formal (Advisory Board) support.

WHEN TO CHOOSE BUSINESS DEVELOPMENT SERVICES• Your business is more than 3 years old• You desire to grow your business and improve financial health• Your business generates $50k+ per year• There are 10+ people employed at your business

GET STARTED TODAY!Call 414-227-3240 or email sbdc@uwm.edu to schedule

your initial meeting with an SBDC representative.

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