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1 1 Utilization of Retired Professionals Utilization of Retired Professionals Utilization of Retired Professionals Utilization of Retired Professionals in Solving Problems in Solving Problems in Solving Problems in Solving Problems 2011 2011 2011 2011 APWA International Public Works Congress & Exposition APWA International Public Works Congress & Exposition APWA International Public Works Congress & Exposition APWA International Public Works Congress & Exposition Denver, Colorado Denver, Colorado Denver, Colorado Denver, Colorado September 18, 2011 Michael Fraser Michael Fraser Michael Fraser Michael Fraser, MSA Director of Public Works, City of Salina, Kansas Charles Jordan Charles Jordan Charles Jordan Charles Jordan, MPA Senior Management Analyst II - Public Works, City of Largo, Florida Wendy Springborn Wendy Springborn Wendy Springborn Wendy Springborn, MBA Engineering Services Manager, City of Tempe, Arizona 2 Economic Pressures Have Reduced Economic Pressures Have Reduced Economic Pressures Have Reduced Economic Pressures Have Reduced Revenue Sources as Prices Increase Revenue Sources as Prices Increase Revenue Sources as Prices Increase Revenue Sources as Prices Increase For the last few years, the United States along with the world economy have gone through a severe recession Government agencies have experienced increased pressures from shrinking revenue sources and increased operational costs 3 Increasing Demand with Shrinking Increasing Demand with Shrinking Increasing Demand with Shrinking Increasing Demand with Shrinking Budgets Have Resulted in Cutbacks Budgets Have Resulted in Cutbacks Budgets Have Resulted in Cutbacks Budgets Have Resulted in Cutbacks Most local government agencies continue to search for ways to do more with less by : Reducing operational expenses Slashing overtime Proposing less Capital Improvement Projects Decreasing travel and training Reorganizing departments or work groups Eliminating or cutting back services Freezing or cutting positions

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Page 1: Utilization of Retired Professionals in Solving Problems · Increasing Demand with Shrinking Budgets Have Resulted in Cutbacks Most local government agencies continue to search for

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Utilization of Retired Professionals Utilization of Retired Professionals Utilization of Retired Professionals Utilization of Retired Professionals

in Solving Problemsin Solving Problemsin Solving Problemsin Solving Problems

2011 2011 2011 2011 APWA International Public Works Congress & Exposition APWA International Public Works Congress & Exposition APWA International Public Works Congress & Exposition APWA International Public Works Congress & Exposition Denver, Colorado Denver, Colorado Denver, Colorado Denver, Colorado September 18, 2011

Michael FraserMichael FraserMichael FraserMichael Fraser, MSA Director of Public Works, City of Salina, Kansas

Charles JordanCharles JordanCharles JordanCharles Jordan, MPASenior Management Analyst II - Public Works, City of Largo, Florida

Wendy SpringbornWendy SpringbornWendy SpringbornWendy Springborn, MBA

Engineering Services Manager, City of Tempe, Arizona

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Economic Pressures Have Reduced Economic Pressures Have Reduced Economic Pressures Have Reduced Economic Pressures Have Reduced

Revenue Sources as Prices IncreaseRevenue Sources as Prices IncreaseRevenue Sources as Prices IncreaseRevenue Sources as Prices Increase

� For the last few years, the United States along with the world economy have gone through a severe recession

� Government agencies have experienced increased pressures from shrinking revenue sources and increased operational costs

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Increasing Demand with Shrinking Increasing Demand with Shrinking Increasing Demand with Shrinking Increasing Demand with Shrinking Budgets Have Resulted in CutbacksBudgets Have Resulted in CutbacksBudgets Have Resulted in CutbacksBudgets Have Resulted in Cutbacks� Most local government agencies continue to search for ways to do more with less by: � Reducing operational expenses � Slashing overtime� Proposing less Capital Improvement Projects � Decreasing travel and training� Reorganizing departments or work groups � Eliminating or cutting back services � Freezing or cutting positions

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Communities Looking at Increasing Communities Looking at Increasing Communities Looking at Increasing Communities Looking at Increasing Revenues and Gaining Efficiency Revenues and Gaining Efficiency Revenues and Gaining Efficiency Revenues and Gaining Efficiency � Some government agencies have been able to increase revenue sources such as:� Property Taxes� Sales Taxes� Special Assessments� User Fees

� Some local governments have started efficiency programs to increase output with less resources

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Uncovering Untapped Resources Uncovering Untapped Resources Uncovering Untapped Resources Uncovering Untapped Resources

� Utilization of retired professionals could provide an additional option

� Hundreds of public works professionals retire each year

� When they leave, they take experience, skills, and insight

� Most are dedicated professionals who have ownership in their communities

� Some would like the chance to stay connected with their public works profession

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Retired Professionals Bring Many Retired Professionals Bring Many Retired Professionals Bring Many Retired Professionals Bring Many Resources to the Table Resources to the Table Resources to the Table Resources to the Table � Imagine adding these extra skill sets to your staff

� Historical and institutional knowledge� Practical experience� Specialized skills possibly not currently found among staff� A different generational perspective on the issue

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APWA Diversity Committee Showed APWA Diversity Committee Showed APWA Diversity Committee Showed APWA Diversity Committee Showed Interest and Conducted a SurveyInterest and Conducted a SurveyInterest and Conducted a SurveyInterest and Conducted a Survey

� In May of 2009, APWA conducted a national survey of members approaching retirement� 291291291291members responded to the survey

� 60%60%60%60% would like to stay connected with APWA after retirement

� 83%83%83%83% would be willing to provide assistance and have their name in a database

� Largest areas of interest: � 66%66%66%66% Providing technical assistance

� 61%61%61%61%Mentoring young professionals

� 48%48%48%48% Project team leaders

� 30%30%30%30% Annual Chapter meeting activities

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APWA Diversity Committee APWA Diversity Committee APWA Diversity Committee APWA Diversity Committee

Developed a Tip Sheet for ChaptersDeveloped a Tip Sheet for ChaptersDeveloped a Tip Sheet for ChaptersDeveloped a Tip Sheet for Chapters� In July of 2010, Chapter leaders were sent a Tip Sheet for

reaching out to retiring and retired members� Step I: Chapter leadership discussed feasibility of the database� Step II: Concept is introduced to the Chapter membership� Step III: Chapter survey is conducted and a decision is made

whether to proceed� Step IV: Chapter develops the database and program procedures� Step V: Chapter implements the program

� January 2010 APWA Reporter article on utilization of retired professionals

� 2010 October/November APWA Bridges article on developing a retired professional database

� This 2011 national conference session is offering expanded discussion on the topic

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Kansas Chapter of APWA Kansas Chapter of APWA Kansas Chapter of APWA Kansas Chapter of APWA –––– Develops Develops Develops Develops Retired Professionals DatabaseRetired Professionals DatabaseRetired Professionals DatabaseRetired Professionals Database

� December 2010, the Kansas Executive Board approved proceeding with investigating the possibility of establishing a Retired Professionals Database

� March 2011, the Kansas Chapter conducted a survey of members approaching retirement

� May 2011, the Kansas Chapter membership gave support of a database and authorized the Executive Board to work out the details

� August 2011, the Executive Board approved a plan

� Currently a brochure, newsletter article, and website information is being developed to promote the program

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City of Salina, Kansas City of Salina, Kansas City of Salina, Kansas City of Salina, Kansas –––– Sets Up Sets Up Sets Up Sets Up Infrastructure Advisory TeamInfrastructure Advisory TeamInfrastructure Advisory TeamInfrastructure Advisory Team

� In December of 2007, the Salina Public Works Department established the Infrastructure Advisory Team (IAT)

� The IAT is made up of retired professionals who have worked with the design, construction, and maintenance of public and private infrastructure

� The IAT meets monthly or every several months depending on projects to discuss

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City of Salina, Kansas City of Salina, Kansas City of Salina, Kansas City of Salina, Kansas –––– IAT Assisting IAT Assisting IAT Assisting IAT Assisting with Local Problem Solvingwith Local Problem Solvingwith Local Problem Solvingwith Local Problem Solving� The IAT provides insight, opinions, and suggestions to

staff on information presented to them� Examples of work reviewed by the IAT

� City Standard Construction Specifications for streets, utility lines, storm sewers, curb & gutter, manholes, erosion control, and many others

� Review of design and maintenance considerations for a possible major riverfront development project in the City of Salina

� Development of a Pavement Management Program

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Florida City & County Management Florida City & County Management Florida City & County Management Florida City & County Management Association Association Association Association –––– Range Riders ProgramRange Riders ProgramRange Riders ProgramRange Riders Program� Range Riders are a group of retired and former

professional managers who provide subject matter expertise service to current active members of the organization

� Can also be used for special projects (i.e. Job Recruiting, project management, transition management between jobs, and research)

� Primarily serve as confidential counselors to active members on their careers, contract negotiations, and other personal aspects of the job that comes from experience

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Florida City & County Management Florida City & County Management Florida City & County Management Florida City & County Management Association Association Association Association –––– Range Riders ProgramRange Riders ProgramRange Riders ProgramRange Riders Program� Range Riders are given special recognition by the

organization for their commitment to the profession even after their retirement

� Honorary or complimentary memberships are usually afforded them, due to the volunteer service they are providing

� Range Riders must meet certain requirements for appointment, and may not be currently employed by a local government

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Mentoring Emerging ProfessionalsMentoring Emerging ProfessionalsMentoring Emerging ProfessionalsMentoring Emerging Professionals

� Retired professionals have subject matter expertise and experience that younger generations lack

� Mentorship now is key in the development of emerging professionals

� Continued professional development through mentorship is affordable and maintains positive relationships and commitment

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Mentoring Emerging ProfessionalsMentoring Emerging ProfessionalsMentoring Emerging ProfessionalsMentoring Emerging Professionals

� Reciprocal relationships such as these build positive commitment in the overall organization

� Develop the next APWA Chapter or National Leaders early on

� Emerging Professionals can benefit by receiving appropriate career and development guidance.

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Summary & Recommendations Summary & Recommendations Summary & Recommendations Summary & Recommendations

Summary� Retired Professionals can provide added value to your staff and

to your problem solving team� Retired Professionals will have less of an impact on your

operational budget than other options� Retired Professional live in your area and in most cases are

willing to help

Recommendations� Discuss this option with your staff� Discuss this option with your APWA Chapter Leadership

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Questions and AnswersQuestions and AnswersQuestions and AnswersQuestions and Answers

Retired Professionals assisting your staff could be one way to help stretch existing resources toward efforts to solve community problems

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The Newsletter for Chapter Leaders October/November 2010

APWA Bridges 1 October/November 2010

This Month’s Focus: VOLUNTEER RECRUITMENT

In This Issue

1 Utilizing Retired

Professionals to Solve

Community Problems

2 Chapter Leader Training

February 24-26, 2011

3 2011 Chapter/Branch

Officers & Chapter

Profile Information

Due December 1, 2010

3 Looking for Chapter

Volunteers?

3 Revisions to Chapter

Best Practices Resource

Tool

4 Is It Time for Your

Chapter Bylaws

Review?

4 Webcasts Available for

Viewing

5 Education Calendar

Utilizing Retired Professionals to Solve Community Problems

By Michael Fraser, Director of Public Works, City of

Salina, Kansas, Generational Subcommittee of the

National APWA Diversity Committee

Have we really tapped all of our possible

resources in solving local challenges? This is a

question we should ask ourselves and our staff.

All of us in public works understand the

importance of solving problems, maximizing

resources to meet our responsibilities, and

achieving our goals. We are mindful of the

impact of growing needs for expanded or

improved services with shrinking resources. In

this time of budget reductions, personnel-related

cutbacks, and reduced spending across the board,

we have huddled with our staff to explore ways

to do more with less. Although we may believe

we have unveiled all possible resources to meet

our needs, the question is, have we overlooked

a community resource that might be ready and

waiting to help us tackle our challenges. Have we

looked at tapping our local/area retired profes-

sionals to help us solve our current problems?

The Generational Subcommittee of the

National APWA Diversity Committee has been

investigating just how the resource of retired

professionals could be utilized by our Chapters

to solve local problems. They have developed

a “Tip Sheet for Reaching Out to the Retiring/

Retiree Generation.”

In May of 2009 a nationwide survey was

conducted of our membership who where

approaching retirement. We learned that an

overwhelming number of our members (60%)

would like to stay connected at the Chapter level

upon retiring. The largest areas of interest were to

continue to provide technical advisory assistance

(66%) and to mentor young professionals (61%).

This Chapter Tip Sheet is designed to assist

Chapter Leadership in developing a program to

establish a database of interested retired persons

who have a desire to continue to serve the public

interest in a reduced capacity. The database of

interested persons would reflect information

on retirees’ area of expertise, desired level of

involvement, and other related information.

This database could be kept as a resource for

Chapters or communities to access for assistance.

In developing the program, Chapters would

take the following steps:

• Step 1: Chapter Leader Discusses the Feasi-

bility of the Database

• Step 2: The Concept Is Introduced to the

Chapter/Branch Membership

• Step 3: A Mini Survey Soliciting Input about

the Retiree Database Is Conducted

• Step 4: The Chapter/Branch Develops the

Database Format

• Step 5: Roll Out the Product

The City of Salina has established an Infra-

structure Advisory Team (IAT), which is made

up of retired professionals. This group has been

invaluable to our Public Works Department in

providing advice and input on a number of key

projects. These projects have included an update

of our City Standard Construction Specifications,

and a review of our Master Plan of a possible

major river development project. Currently,

the IAT is working on our plans to develop

a comprehensive pavement management

program. (continued on page 2)

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APWA Bridges 2 October/November 2010

This newsletter is

published bimonthly by the

APWA Chapter Relations

Department and provides

insider information on APWA

activities for chapter leaders.

Please address comments to:

Bridges Newsletter

APWA

2345 Grand Blvd., Suite 700

Kansas City, MO 64108-2625

ph 800-848-2792, ext. 5260

Bridges

(continued from page 1)

Other cities across the country have used

retired persons in similar ways. We would highly

recommend that Chapter Leadership take a good

look at this type of program and consider if it is

right for your group.

For more detailed information concerning this

concept and the actual “Tip Sheet for Reaching

Out to the Retiring/Retiree Generation,” please

go to the Diversity Committee Resource section

on the APWA website at https://www.apwa.net/

About/Board/diversity.asp?mode=resources or

contact Mike Fraser with the City of Salina at

[email protected].

APWA will host the 2011 Chapter Leaders’

Training Workshop “APWA in Concert—Rock

Your Chapter!” on February 24-26, 2011 in

Kansas City, Missouri.

The training program is ideal for current

leaders and “rising stars” within your chapter.

APWA will provide $400 travel stipend to the

first chapter registrant and $300 for the second.

Additional chapter members are invited to

attend; however, these individuals will not

receive a stipend, and a $200 registration fee

to defray expenses will apply. Each of the two

eligible stipends will be sent to the chapter

following the February program.

Please support chapter capacity building by

making a commitment to send your chapter

representatives to this leadership event. For

more information about this program, please

contact the Chapter Relations Department at

800-848-2792. To register, visit www.apwa.net/

chapterleader in November when the online

registration will be available.

For more information regarding the Chapter

Leader Training event, be sure to check your

e-mail for the weekly “In the Works” bulletin.

There are no “new” awards debuting this

year but there has been a criteria change to the

Donald C. Stone for Excellence in Education

award for chapter candidates. The criteria added

was “When a chapter is selected for this award,

they must wait three years before submitting

that same educational program, at which time

they should show how the program has signifi-

cantly improved.”

Deadline dates (submission must be received

by deadline date) for the 2011 Awards are:

• February 1, 2011, Excellence in Snow and Ice

Control Award

• March 1, 2011, all other awards are due

except for the PACE Award

• June 1, 2011, PACE Award

The 2011 Awards Program will be available

online in early October. Please watch your “In

the Works” e-mail bulletin and APWA Reporter

for the announcement. Contact Rhonda Wilhite

at 800-848-2792, ext. 5261, or rwilhite@apwa.

net if you have any questions regarding the 2011

APWA Awards Program.

Chapter Leader Training February 24-26, 2011

2011 APWA Awards Program Announced

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APWA Bridges 3 October/November 2010

As chapter and branches elect new officers

for 2011, those new officers should be reported

by December 1, 2010, to Rhonda Wilhite at

[email protected] or by using the Chapter

Officer Reporting Tool located in the Chapter

Leader Resources area of the APWA website

under Chapter Management then Leadership

Tools. Receiving your list of 2011 chapter officers

by December 1, 2010, will enable APWA staff

to update our database and keep the lines of

communication open to the chapter/branch

leaders. Along with your executive committee

positions we are specifically interested in

obtaining your delegate and alternate delegate,

membership, diversity, advocacy/government

affairs, education, website, scholarship and

technical committee chairs if applicable.

The Chapter Profile Reporting Tool is another

document that should be checked for accuracy

once a year. It is found beneath the Chapter

Officer Reporting Tool. Select your chapter to

view its profile. A box on the page with the

title “Requested Changes” is provided for you

to submit any changes. Updating your chapter

profile will help new members learn about their

chapter.

If you have any questions or need additional

assistance using the tools mentioned above,

please contact Rhonda Wilhite at 800-848-2792,

ext. 5261 or by e-mail at [email protected].

When was the last time you visited the

Chapter Interest Survey Results report in the

Chapter Leader Resource Area under Member-

ship. Here is where you view the information

from any member that filled out the Update

Chapter Interest Survey located on the Member

Tools page which any member can access.

The results are then viewed in the Chapter

Leader Resource area under the Chapter Interest

Survey Results report. The results stay in the

report for only 6 months so it is important

to check frequently. Right now there are 85

members on this list interested in serving at

the chapter level. If you check this report and

find no one from your chapter then why not

advertise this tool to your membership making

them aware this is a way to express their areas

of service, or put a link on your chapter website.

The survey is located on the Member Tools page

and the link is Update Chapter Interest Survey.

The APWA Best Practices for Chapter Capacity

Building is a resource tool developed for chap-

ters to use as an annual review of its current

practices. Chapters are encouraged to complete

this review and to share the evaluation with

incoming chapter leaders to familiarize leaders

with current chapter practices.

Please note the APWA Best Practices for

Chapter Capacity Building tool has recently been

revised. The updated tool includes 55 identified

best practices.

The revised Best Practices for Chapter Capacity

Building tool can be found online under the

Chapter Leader Resources – Chapter Manage-

ment Section – Bylaws and Rules.

Contact Brian Van Norman at bvannorman@

apwa.net or 800-848-2792, ext. 5260, with ques-

tions pertaining to Chapter Best Practices.

2011 Chapter/Branch Officers & Chapter Profile Information

Due December 1, 2010

Looking for Chapter Volunteers?

Revisions to Chapter Best Practices Resource Tool

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APWA Bridges 4 October/November 2010

Webcasts Available for Viewing

One of the identified APWA Best Practices

for Chapter Capacity Building is to review your

chapter bylaws every three years to ensure the

bylaws are in compliance with the APWA Model

Chapter Bylaws.

Contact Rhonda Wilhite at [email protected]

or Brian Van Norman at [email protected]

or 800-848-2792 if your chapter is unsure when

your bylaws were last reviewed and approved by

APWA National.

For information on how to submit chapter

bylaws for approval, visit www.apwa.net, click

on the Chapters Tab and follow the links to

Chapter Leader Resources – Chapter Manage-

ment Section – Bylaws and Rules.

The photos from the 2010 APWA Congress

& Exposition are available for viewing on the

APWA website. Just log in to “Members Only”

and the link to the photos is at the top of the left

navigational bar, entitled “2004-2010 Congress

Photo Galleries.” The photos are categorized

by day and event. Photos for our past seven

Congress events can be viewed.

All photos are the exclusive property of APWA.

Photos may be used in chapter newsletters, but

must be given a photo credit to the American

Public Works Association. For more information

on the use of photos or for other questions,

please contact Kevin Clark, Editor, APWA

Reporter, at 816-595-5230 or [email protected].

Is It Time for Your Chapter Bylaws Review?

Congress Photos available on APWA website

The Chapter Relations Department offers free

webcasts to chapter and branch leaders to build

their capacity in providing services and resources

to members. Announcements for these webcasts

can be found in the weekly e-mail bulletin “In

the Works” which is sent to chapter and branch

officers.

If you missed any of the webcasts offered in

2010, you can view these on the APWA website

in the Chapter Leader Resources section of the

APWA website – www.apwa.net.

Chapter Management Webcasts:

• January 13, 2010 – PACE Nominations

• January 28, 2010 – Chapter Website 101

• February 18, 2010 – Chapter Presidents

• April 21, 2010 – Membership Summit

• June 3, 2010 – Membership Summit Part 2

• June 30, 2010 – Membership Summit Part 3

• July 15, 2010 – Chapter Treasurer

Information

• September 23, 2010 – K-12 Outreach

Programs

If you have suggestions for future webcast

topics, please contact Brain Van Norman at

[email protected] or Rhonda Wilhite at

[email protected] or 800-848-2792.

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APWA Bridges 5 October/November 2010

For more information about these programs

or to register online, visit www.apwa.net/

Education. Program information will be updated

as it becomes available. Questions? Call the

Professional Development Department at

1-800-848-APWA. If you have expertise in any of

the upcoming live topics, please use the online

Call for Presentations form to describe your

expertise and perspective on the topic.

www.apwa.net/callforpresentations.

Education Calendar

2010

October 4 Public Infrastructure Inspector Study Guide Part 1 - Rebroadcast

October 5 Public Fleet Professional Study Guide Part 1 - Rebroadcast

October 6 Stormwater Manager Certification Study Guide Part 1 - Rebroadcast

EDUCATION AT YOUR DESKTOP

October 7 Lessons Learned from Extreme Winter Events - Live

October 18 Public Infrastructure Inspector Study Guide Part 2 - Rebroadcast

October 19 Public Fleet Professional Study Guide Part 2 - Rebroadcast

October 20 Stormwater Manager Certification Study Guide Part 2 - Rebroadcast

EDUCATION AT YOUR DESKTOP

October 21 Weather Reports: Where to Get Them and How to Use Them - Live

October 25 Public Infrastructure Inspector Study Guide Part 3 - Rebroadcast

October 26 Public Fleet Professional Study Guide Part 3 - Rebroadcast

October 27 Stormwater Manager Certification Study Guide Part 3 - Rebroadcast

EDUCATION AT YOUR DESKTOP

November 4 Gray Water Reuse and Rainwater Harvesting - Live

EDUCATION AT YOUR DESKTOP

November 9 Green Pavement Alternatives - Rebroadcast

EDUCATION AT YOUR DESKTOP

November 18 Organics Recycling: Going Beyond Yard Waste - Live

= Click, Listen, & Learn programEDUCATION AT YOUR DESKTOP

= Web-Based Training

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Attend!APWA’s Snow Conference combines four days of

quality education programs and technical tours

with opportunities to network with manufacturers,

distributors, consultants and other public works

professionals.

The Snow Conference features the best technical

and educational program out there with dynamic

keynote speakers and more than 40 education sessions,

roundtables, and technical tours to choose from. You’ll

come away with specific ideas to fine-tune your winter

operations program.

To attend, watch for updates on the APWA Website:

www.apwa.net/snow.

Exhibit!The Snow Conference exhibit floor just keeps getting

better, and you should be a part of it!

Many activities are planned on the exhibit floor to draw

customers to your booth!

More than half of the Snow Conference attendees are

from municipalities with a population of 100,000 or

more. This ensures you of quality leads – customers who

use and rely on vendors like you.

You can even increase your visibility at the show with

distinctive sponsorships.

To exhibit, contact:

Diana Forbes

816-595-5242

[email protected]

2011 APWA North American Snow Conference 2011 APWA North American Snow Conference 2011 APWA North American Snow Conference

2 Ways To Be a Part of

The Show For Snow!

April 10-13, 2011Spokane, Washington

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The Generational Issues Subcommittee of the Na-tional Diversity Committee was tasked to identify issues amongst the diverse generational community of APWA. The first focus was how we could engage students and young professionals and give them an opportunity to be part of the APWA family.

Our next focus was to determine how we capture the institutional knowledge that is slowly leaving Public Works through retirement. A survey was conducted asking individuals if they would like to stay connected upon retiring. Overwhelmingly, the answer was yes; however, the focus appeared to be that a formal retiree program should be coordinated on a Chapter level versus National. Committing to provide assistance ranged from one month to over a year with the predominant emphasis on four to six months. The two highest areas of interest that retirees wished to assist with was technical advisory groups and mentoring young professionals.

An idea was born that a database would be devel-oped at the local levels (Chapters and Branches) to facilitate the gathering of information regarding those retiring individuals who still wish to be involved at both the chapter/branch and local community levels. This database would hold information on the retirees “areas of interest”, level of desired involve-ment, areas of expertise, etc. It then becomes a resource for those communities or chapter/branches that need a little help and could then identify indi-viduals who could fill that need.

Taking all the information into consideration, the fol-lowing steps are recommended to provide guidance in forming a Retiree Database:

Step 1: Discuss feasibility of the da-tabase concept with Chapter/Branch Board of Directors for buy-in.

Examples of some Chapter/Branch activities:• Scholarship Selection Committee• Review legislation or new policies• Award Selection Committee• Invitation to be a speaker at a conference or

part of a panel discussion• Chapter Historian – attends a yearly meeting

and shares a story about the chapter or com-munity that newer members may not be aware of

• Welcoming Committee for new members• Personally calling new members – explain op-

portunities in the chapter and about their personal experiences in the public works profession

Examples of some Local/Regional Community activities:

• Technical/management review• Project specific work – study, review, oversight,

inspection, etc. with a specific timeline/end date

• Temporary assignment – interim position while a permanent replacement is found

• Commissions/Boards/Task Forces• Mentor/Educational Sessions

Tip Sheet for Reaching Out to theRetiring/Retiree Generation

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Step 2: Introduce concept to the Chapter/Branch. This may be accom-plished in a number of ways:

• Discuss the concept in your monthly member-ship meeting.

• Mention the concept in the membership news-letter.

• Discuss the concept in your standing committee meetings; solicit information regarding how this could help the committees.

Step 3: Develop a mini survey, simi-lar to the one distributed by Nation-al, soliciting input about the devel-opment of a Retiree database and other information:

• What type of assistance would an owner/busi-ness need with a retiree?

• Identify how a retiree would want to be con-tacted.

• Allow for specific input regarding needs/wants – open ended questions.

Step 4: Develop the database for-mat.

• Identify what information to include – name, contact information, areas of expertise, areas of interest.

• Determine whether or not to include photos of each retiree.

• Determine the best platform for this product – is it part of the Chapter/Branch website?

• Determine how interested parties can access the database whether they are retirees looking to sign-up or owners/businesses looking for help.

- Is it an online database that individuals can access directly either to add themselves to the list or can find an individual that meets their needs?

- Should all requests for addition to the da-tabase be submitted to the Chapter/Branch Director?

- Should all requests for assistance be submitted through the Chapter/Branch Director?

Step 5: Roll out the product.

• Meet with all Board Members and Committee Members explaining the final product and how it is to be used.

• Announce the new product in every venue pos-sible – meetings, newsletters, website, emails, etc.

Step 6: Evaluate the product/process in six months to determine its effec-tiveness. Make changes as needed.

• Acquiring feedback from participants and users is important to fine tuning this program for your Chapter/Branch

• Be open to changing the program to meet the needs of your group and those of the partici-pants

Stepma

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August 15, 2011

Retired Professionals Database Program APWA Kansas Chapter

Program Purpose Statement

This program is intended to provide assistance to APWA Chapter member communities. The goal is to match retired persons willing to volunteer their public works expertise with communities that request assistance. The advice and recommendations provided by volunteers in this program is in no way intended to be a substitute for professional consulting or engineering services. The opinions, advice, suggestions, work performed, and recommendations made by volunteers in no way have the endorsement of the American Public Works Association Kansas Chapter. They are the sole opinion of the retired volunteer who has offered his/her service. The APWA Kansas Chapter does not screen or complete a background check on volunteers to verify qualifications. It is the sole responsibility of the said “community” to conduct any background or verification check for a volunteer. The “community” is responsible to prepare any and all waivers and agreements with the volunteer.

Retired Professionals Defined

Any retired professional who has worked in the public works field.

The Database Retired APWA Kansas Chapter members who are interested in providing some type of assistance would

be offered the opportunity to place their names in the database.

The APWA Kansas Chapter Executive Board would manage and update the database. An Executive Board Member will be assigned as Program Coordinator for the program.

Information on the database would consist of the following:

o Personal information (name, address, phone number, email) o Educational and professional credentials o Types of expertise and interests to be offered o Parameters of time commitment (once a week / once a month / etc.)

Interested Communities Accessing the Database

Interested communities would contact the Kansas Chapter Executive Board Program Coordinator for a specific type of assistance.

o The Program Coordinator will match the request to persons in the database according to expertise and interest.

o The Program Coordinator will contact the retired professionals to see if they would be interested in releasing their names to the community requesting assistance in order to discuss details of the request and determine interest.

o Retired professionals may decline to have their names released if they are for any reason not interested in providing assistance. In this case, the Program Coordinator would not release those names.

The Chapter would promote the database (website, newsletters, brochures, conferences, etc.).

Updating the Database

The Program Coordinator would update the database.

The Program Coordinator would maintain the database throughout the year, and an annual email would be sent requesting updated information from individuals on the list.

Records and Reporting

The Program Coordinator would maintain activity records and submit an bi-annual report to the Executive Board.

An activity report would be provided to the Kansas Chapter membership at the spring conference and the

fall meeting.