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Utilization of Retired Professionals Utilization of Retired Professionals Utilization of Retired Professionals Utilization of Retired Professionals
in Solving Problemsin Solving Problemsin Solving Problemsin Solving Problems
2011 2011 2011 2011 APWA International Public Works Congress & Exposition APWA International Public Works Congress & Exposition APWA International Public Works Congress & Exposition APWA International Public Works Congress & Exposition Denver, Colorado Denver, Colorado Denver, Colorado Denver, Colorado September 18, 2011
Michael FraserMichael FraserMichael FraserMichael Fraser, MSA Director of Public Works, City of Salina, Kansas
Charles JordanCharles JordanCharles JordanCharles Jordan, MPASenior Management Analyst II - Public Works, City of Largo, Florida
Wendy SpringbornWendy SpringbornWendy SpringbornWendy Springborn, MBA
Engineering Services Manager, City of Tempe, Arizona
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Economic Pressures Have Reduced Economic Pressures Have Reduced Economic Pressures Have Reduced Economic Pressures Have Reduced
Revenue Sources as Prices IncreaseRevenue Sources as Prices IncreaseRevenue Sources as Prices IncreaseRevenue Sources as Prices Increase
� For the last few years, the United States along with the world economy have gone through a severe recession
� Government agencies have experienced increased pressures from shrinking revenue sources and increased operational costs
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Increasing Demand with Shrinking Increasing Demand with Shrinking Increasing Demand with Shrinking Increasing Demand with Shrinking Budgets Have Resulted in CutbacksBudgets Have Resulted in CutbacksBudgets Have Resulted in CutbacksBudgets Have Resulted in Cutbacks� Most local government agencies continue to search for ways to do more with less by: � Reducing operational expenses � Slashing overtime� Proposing less Capital Improvement Projects � Decreasing travel and training� Reorganizing departments or work groups � Eliminating or cutting back services � Freezing or cutting positions
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Communities Looking at Increasing Communities Looking at Increasing Communities Looking at Increasing Communities Looking at Increasing Revenues and Gaining Efficiency Revenues and Gaining Efficiency Revenues and Gaining Efficiency Revenues and Gaining Efficiency � Some government agencies have been able to increase revenue sources such as:� Property Taxes� Sales Taxes� Special Assessments� User Fees
� Some local governments have started efficiency programs to increase output with less resources
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Uncovering Untapped Resources Uncovering Untapped Resources Uncovering Untapped Resources Uncovering Untapped Resources
� Utilization of retired professionals could provide an additional option
� Hundreds of public works professionals retire each year
� When they leave, they take experience, skills, and insight
� Most are dedicated professionals who have ownership in their communities
� Some would like the chance to stay connected with their public works profession
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Retired Professionals Bring Many Retired Professionals Bring Many Retired Professionals Bring Many Retired Professionals Bring Many Resources to the Table Resources to the Table Resources to the Table Resources to the Table � Imagine adding these extra skill sets to your staff
� Historical and institutional knowledge� Practical experience� Specialized skills possibly not currently found among staff� A different generational perspective on the issue
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APWA Diversity Committee Showed APWA Diversity Committee Showed APWA Diversity Committee Showed APWA Diversity Committee Showed Interest and Conducted a SurveyInterest and Conducted a SurveyInterest and Conducted a SurveyInterest and Conducted a Survey
� In May of 2009, APWA conducted a national survey of members approaching retirement� 291291291291members responded to the survey
� 60%60%60%60% would like to stay connected with APWA after retirement
� 83%83%83%83% would be willing to provide assistance and have their name in a database
� Largest areas of interest: � 66%66%66%66% Providing technical assistance
� 61%61%61%61%Mentoring young professionals
� 48%48%48%48% Project team leaders
� 30%30%30%30% Annual Chapter meeting activities
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APWA Diversity Committee APWA Diversity Committee APWA Diversity Committee APWA Diversity Committee
Developed a Tip Sheet for ChaptersDeveloped a Tip Sheet for ChaptersDeveloped a Tip Sheet for ChaptersDeveloped a Tip Sheet for Chapters� In July of 2010, Chapter leaders were sent a Tip Sheet for
reaching out to retiring and retired members� Step I: Chapter leadership discussed feasibility of the database� Step II: Concept is introduced to the Chapter membership� Step III: Chapter survey is conducted and a decision is made
whether to proceed� Step IV: Chapter develops the database and program procedures� Step V: Chapter implements the program
� January 2010 APWA Reporter article on utilization of retired professionals
� 2010 October/November APWA Bridges article on developing a retired professional database
� This 2011 national conference session is offering expanded discussion on the topic
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Kansas Chapter of APWA Kansas Chapter of APWA Kansas Chapter of APWA Kansas Chapter of APWA –––– Develops Develops Develops Develops Retired Professionals DatabaseRetired Professionals DatabaseRetired Professionals DatabaseRetired Professionals Database
� December 2010, the Kansas Executive Board approved proceeding with investigating the possibility of establishing a Retired Professionals Database
� March 2011, the Kansas Chapter conducted a survey of members approaching retirement
� May 2011, the Kansas Chapter membership gave support of a database and authorized the Executive Board to work out the details
� August 2011, the Executive Board approved a plan
� Currently a brochure, newsletter article, and website information is being developed to promote the program
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City of Salina, Kansas City of Salina, Kansas City of Salina, Kansas City of Salina, Kansas –––– Sets Up Sets Up Sets Up Sets Up Infrastructure Advisory TeamInfrastructure Advisory TeamInfrastructure Advisory TeamInfrastructure Advisory Team
� In December of 2007, the Salina Public Works Department established the Infrastructure Advisory Team (IAT)
� The IAT is made up of retired professionals who have worked with the design, construction, and maintenance of public and private infrastructure
� The IAT meets monthly or every several months depending on projects to discuss
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City of Salina, Kansas City of Salina, Kansas City of Salina, Kansas City of Salina, Kansas –––– IAT Assisting IAT Assisting IAT Assisting IAT Assisting with Local Problem Solvingwith Local Problem Solvingwith Local Problem Solvingwith Local Problem Solving� The IAT provides insight, opinions, and suggestions to
staff on information presented to them� Examples of work reviewed by the IAT
� City Standard Construction Specifications for streets, utility lines, storm sewers, curb & gutter, manholes, erosion control, and many others
� Review of design and maintenance considerations for a possible major riverfront development project in the City of Salina
� Development of a Pavement Management Program
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Florida City & County Management Florida City & County Management Florida City & County Management Florida City & County Management Association Association Association Association –––– Range Riders ProgramRange Riders ProgramRange Riders ProgramRange Riders Program� Range Riders are a group of retired and former
professional managers who provide subject matter expertise service to current active members of the organization
� Can also be used for special projects (i.e. Job Recruiting, project management, transition management between jobs, and research)
� Primarily serve as confidential counselors to active members on their careers, contract negotiations, and other personal aspects of the job that comes from experience
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Florida City & County Management Florida City & County Management Florida City & County Management Florida City & County Management Association Association Association Association –––– Range Riders ProgramRange Riders ProgramRange Riders ProgramRange Riders Program� Range Riders are given special recognition by the
organization for their commitment to the profession even after their retirement
� Honorary or complimentary memberships are usually afforded them, due to the volunteer service they are providing
� Range Riders must meet certain requirements for appointment, and may not be currently employed by a local government
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Mentoring Emerging ProfessionalsMentoring Emerging ProfessionalsMentoring Emerging ProfessionalsMentoring Emerging Professionals
� Retired professionals have subject matter expertise and experience that younger generations lack
� Mentorship now is key in the development of emerging professionals
� Continued professional development through mentorship is affordable and maintains positive relationships and commitment
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Mentoring Emerging ProfessionalsMentoring Emerging ProfessionalsMentoring Emerging ProfessionalsMentoring Emerging Professionals
� Reciprocal relationships such as these build positive commitment in the overall organization
� Develop the next APWA Chapter or National Leaders early on
� Emerging Professionals can benefit by receiving appropriate career and development guidance.
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Summary & Recommendations Summary & Recommendations Summary & Recommendations Summary & Recommendations
Summary� Retired Professionals can provide added value to your staff and
to your problem solving team� Retired Professionals will have less of an impact on your
operational budget than other options� Retired Professional live in your area and in most cases are
willing to help
Recommendations� Discuss this option with your staff� Discuss this option with your APWA Chapter Leadership
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Questions and AnswersQuestions and AnswersQuestions and AnswersQuestions and Answers
Retired Professionals assisting your staff could be one way to help stretch existing resources toward efforts to solve community problems
The Newsletter for Chapter Leaders October/November 2010
APWA Bridges 1 October/November 2010
This Month’s Focus: VOLUNTEER RECRUITMENT
In This Issue
1 Utilizing Retired
Professionals to Solve
Community Problems
2 Chapter Leader Training
February 24-26, 2011
3 2011 Chapter/Branch
Officers & Chapter
Profile Information
Due December 1, 2010
3 Looking for Chapter
Volunteers?
3 Revisions to Chapter
Best Practices Resource
Tool
4 Is It Time for Your
Chapter Bylaws
Review?
4 Webcasts Available for
Viewing
5 Education Calendar
Utilizing Retired Professionals to Solve Community Problems
By Michael Fraser, Director of Public Works, City of
Salina, Kansas, Generational Subcommittee of the
National APWA Diversity Committee
Have we really tapped all of our possible
resources in solving local challenges? This is a
question we should ask ourselves and our staff.
All of us in public works understand the
importance of solving problems, maximizing
resources to meet our responsibilities, and
achieving our goals. We are mindful of the
impact of growing needs for expanded or
improved services with shrinking resources. In
this time of budget reductions, personnel-related
cutbacks, and reduced spending across the board,
we have huddled with our staff to explore ways
to do more with less. Although we may believe
we have unveiled all possible resources to meet
our needs, the question is, have we overlooked
a community resource that might be ready and
waiting to help us tackle our challenges. Have we
looked at tapping our local/area retired profes-
sionals to help us solve our current problems?
The Generational Subcommittee of the
National APWA Diversity Committee has been
investigating just how the resource of retired
professionals could be utilized by our Chapters
to solve local problems. They have developed
a “Tip Sheet for Reaching Out to the Retiring/
Retiree Generation.”
In May of 2009 a nationwide survey was
conducted of our membership who where
approaching retirement. We learned that an
overwhelming number of our members (60%)
would like to stay connected at the Chapter level
upon retiring. The largest areas of interest were to
continue to provide technical advisory assistance
(66%) and to mentor young professionals (61%).
This Chapter Tip Sheet is designed to assist
Chapter Leadership in developing a program to
establish a database of interested retired persons
who have a desire to continue to serve the public
interest in a reduced capacity. The database of
interested persons would reflect information
on retirees’ area of expertise, desired level of
involvement, and other related information.
This database could be kept as a resource for
Chapters or communities to access for assistance.
In developing the program, Chapters would
take the following steps:
• Step 1: Chapter Leader Discusses the Feasi-
bility of the Database
• Step 2: The Concept Is Introduced to the
Chapter/Branch Membership
• Step 3: A Mini Survey Soliciting Input about
the Retiree Database Is Conducted
• Step 4: The Chapter/Branch Develops the
Database Format
• Step 5: Roll Out the Product
The City of Salina has established an Infra-
structure Advisory Team (IAT), which is made
up of retired professionals. This group has been
invaluable to our Public Works Department in
providing advice and input on a number of key
projects. These projects have included an update
of our City Standard Construction Specifications,
and a review of our Master Plan of a possible
major river development project. Currently,
the IAT is working on our plans to develop
a comprehensive pavement management
program. (continued on page 2)
APWA Bridges 2 October/November 2010
This newsletter is
published bimonthly by the
APWA Chapter Relations
Department and provides
insider information on APWA
activities for chapter leaders.
Please address comments to:
Bridges Newsletter
APWA
2345 Grand Blvd., Suite 700
Kansas City, MO 64108-2625
ph 800-848-2792, ext. 5260
Bridges
(continued from page 1)
Other cities across the country have used
retired persons in similar ways. We would highly
recommend that Chapter Leadership take a good
look at this type of program and consider if it is
right for your group.
For more detailed information concerning this
concept and the actual “Tip Sheet for Reaching
Out to the Retiring/Retiree Generation,” please
go to the Diversity Committee Resource section
on the APWA website at https://www.apwa.net/
About/Board/diversity.asp?mode=resources or
contact Mike Fraser with the City of Salina at
APWA will host the 2011 Chapter Leaders’
Training Workshop “APWA in Concert—Rock
Your Chapter!” on February 24-26, 2011 in
Kansas City, Missouri.
The training program is ideal for current
leaders and “rising stars” within your chapter.
APWA will provide $400 travel stipend to the
first chapter registrant and $300 for the second.
Additional chapter members are invited to
attend; however, these individuals will not
receive a stipend, and a $200 registration fee
to defray expenses will apply. Each of the two
eligible stipends will be sent to the chapter
following the February program.
Please support chapter capacity building by
making a commitment to send your chapter
representatives to this leadership event. For
more information about this program, please
contact the Chapter Relations Department at
800-848-2792. To register, visit www.apwa.net/
chapterleader in November when the online
registration will be available.
For more information regarding the Chapter
Leader Training event, be sure to check your
e-mail for the weekly “In the Works” bulletin.
There are no “new” awards debuting this
year but there has been a criteria change to the
Donald C. Stone for Excellence in Education
award for chapter candidates. The criteria added
was “When a chapter is selected for this award,
they must wait three years before submitting
that same educational program, at which time
they should show how the program has signifi-
cantly improved.”
Deadline dates (submission must be received
by deadline date) for the 2011 Awards are:
• February 1, 2011, Excellence in Snow and Ice
Control Award
• March 1, 2011, all other awards are due
except for the PACE Award
• June 1, 2011, PACE Award
The 2011 Awards Program will be available
online in early October. Please watch your “In
the Works” e-mail bulletin and APWA Reporter
for the announcement. Contact Rhonda Wilhite
at 800-848-2792, ext. 5261, or rwilhite@apwa.
net if you have any questions regarding the 2011
APWA Awards Program.
Chapter Leader Training February 24-26, 2011
2011 APWA Awards Program Announced
APWA Bridges 3 October/November 2010
As chapter and branches elect new officers
for 2011, those new officers should be reported
by December 1, 2010, to Rhonda Wilhite at
[email protected] or by using the Chapter
Officer Reporting Tool located in the Chapter
Leader Resources area of the APWA website
under Chapter Management then Leadership
Tools. Receiving your list of 2011 chapter officers
by December 1, 2010, will enable APWA staff
to update our database and keep the lines of
communication open to the chapter/branch
leaders. Along with your executive committee
positions we are specifically interested in
obtaining your delegate and alternate delegate,
membership, diversity, advocacy/government
affairs, education, website, scholarship and
technical committee chairs if applicable.
The Chapter Profile Reporting Tool is another
document that should be checked for accuracy
once a year. It is found beneath the Chapter
Officer Reporting Tool. Select your chapter to
view its profile. A box on the page with the
title “Requested Changes” is provided for you
to submit any changes. Updating your chapter
profile will help new members learn about their
chapter.
If you have any questions or need additional
assistance using the tools mentioned above,
please contact Rhonda Wilhite at 800-848-2792,
ext. 5261 or by e-mail at [email protected].
When was the last time you visited the
Chapter Interest Survey Results report in the
Chapter Leader Resource Area under Member-
ship. Here is where you view the information
from any member that filled out the Update
Chapter Interest Survey located on the Member
Tools page which any member can access.
The results are then viewed in the Chapter
Leader Resource area under the Chapter Interest
Survey Results report. The results stay in the
report for only 6 months so it is important
to check frequently. Right now there are 85
members on this list interested in serving at
the chapter level. If you check this report and
find no one from your chapter then why not
advertise this tool to your membership making
them aware this is a way to express their areas
of service, or put a link on your chapter website.
The survey is located on the Member Tools page
and the link is Update Chapter Interest Survey.
The APWA Best Practices for Chapter Capacity
Building is a resource tool developed for chap-
ters to use as an annual review of its current
practices. Chapters are encouraged to complete
this review and to share the evaluation with
incoming chapter leaders to familiarize leaders
with current chapter practices.
Please note the APWA Best Practices for
Chapter Capacity Building tool has recently been
revised. The updated tool includes 55 identified
best practices.
The revised Best Practices for Chapter Capacity
Building tool can be found online under the
Chapter Leader Resources – Chapter Manage-
ment Section – Bylaws and Rules.
Contact Brian Van Norman at bvannorman@
apwa.net or 800-848-2792, ext. 5260, with ques-
tions pertaining to Chapter Best Practices.
2011 Chapter/Branch Officers & Chapter Profile Information
Due December 1, 2010
Looking for Chapter Volunteers?
Revisions to Chapter Best Practices Resource Tool
APWA Bridges 4 October/November 2010
Webcasts Available for Viewing
One of the identified APWA Best Practices
for Chapter Capacity Building is to review your
chapter bylaws every three years to ensure the
bylaws are in compliance with the APWA Model
Chapter Bylaws.
Contact Rhonda Wilhite at [email protected]
or Brian Van Norman at [email protected]
or 800-848-2792 if your chapter is unsure when
your bylaws were last reviewed and approved by
APWA National.
For information on how to submit chapter
bylaws for approval, visit www.apwa.net, click
on the Chapters Tab and follow the links to
Chapter Leader Resources – Chapter Manage-
ment Section – Bylaws and Rules.
The photos from the 2010 APWA Congress
& Exposition are available for viewing on the
APWA website. Just log in to “Members Only”
and the link to the photos is at the top of the left
navigational bar, entitled “2004-2010 Congress
Photo Galleries.” The photos are categorized
by day and event. Photos for our past seven
Congress events can be viewed.
All photos are the exclusive property of APWA.
Photos may be used in chapter newsletters, but
must be given a photo credit to the American
Public Works Association. For more information
on the use of photos or for other questions,
please contact Kevin Clark, Editor, APWA
Reporter, at 816-595-5230 or [email protected].
Is It Time for Your Chapter Bylaws Review?
Congress Photos available on APWA website
The Chapter Relations Department offers free
webcasts to chapter and branch leaders to build
their capacity in providing services and resources
to members. Announcements for these webcasts
can be found in the weekly e-mail bulletin “In
the Works” which is sent to chapter and branch
officers.
If you missed any of the webcasts offered in
2010, you can view these on the APWA website
in the Chapter Leader Resources section of the
APWA website – www.apwa.net.
Chapter Management Webcasts:
• January 13, 2010 – PACE Nominations
• January 28, 2010 – Chapter Website 101
• February 18, 2010 – Chapter Presidents
• April 21, 2010 – Membership Summit
• June 3, 2010 – Membership Summit Part 2
• June 30, 2010 – Membership Summit Part 3
• July 15, 2010 – Chapter Treasurer
Information
• September 23, 2010 – K-12 Outreach
Programs
If you have suggestions for future webcast
topics, please contact Brain Van Norman at
[email protected] or Rhonda Wilhite at
[email protected] or 800-848-2792.
APWA Bridges 5 October/November 2010
For more information about these programs
or to register online, visit www.apwa.net/
Education. Program information will be updated
as it becomes available. Questions? Call the
Professional Development Department at
1-800-848-APWA. If you have expertise in any of
the upcoming live topics, please use the online
Call for Presentations form to describe your
expertise and perspective on the topic.
www.apwa.net/callforpresentations.
Education Calendar
2010
October 4 Public Infrastructure Inspector Study Guide Part 1 - Rebroadcast
October 5 Public Fleet Professional Study Guide Part 1 - Rebroadcast
October 6 Stormwater Manager Certification Study Guide Part 1 - Rebroadcast
EDUCATION AT YOUR DESKTOP
October 7 Lessons Learned from Extreme Winter Events - Live
October 18 Public Infrastructure Inspector Study Guide Part 2 - Rebroadcast
October 19 Public Fleet Professional Study Guide Part 2 - Rebroadcast
October 20 Stormwater Manager Certification Study Guide Part 2 - Rebroadcast
EDUCATION AT YOUR DESKTOP
October 21 Weather Reports: Where to Get Them and How to Use Them - Live
October 25 Public Infrastructure Inspector Study Guide Part 3 - Rebroadcast
October 26 Public Fleet Professional Study Guide Part 3 - Rebroadcast
October 27 Stormwater Manager Certification Study Guide Part 3 - Rebroadcast
EDUCATION AT YOUR DESKTOP
November 4 Gray Water Reuse and Rainwater Harvesting - Live
EDUCATION AT YOUR DESKTOP
November 9 Green Pavement Alternatives - Rebroadcast
EDUCATION AT YOUR DESKTOP
November 18 Organics Recycling: Going Beyond Yard Waste - Live
= Click, Listen, & Learn programEDUCATION AT YOUR DESKTOP
= Web-Based Training
Attend!APWA’s Snow Conference combines four days of
quality education programs and technical tours
with opportunities to network with manufacturers,
distributors, consultants and other public works
professionals.
The Snow Conference features the best technical
and educational program out there with dynamic
keynote speakers and more than 40 education sessions,
roundtables, and technical tours to choose from. You’ll
come away with specific ideas to fine-tune your winter
operations program.
To attend, watch for updates on the APWA Website:
www.apwa.net/snow.
Exhibit!The Snow Conference exhibit floor just keeps getting
better, and you should be a part of it!
Many activities are planned on the exhibit floor to draw
customers to your booth!
More than half of the Snow Conference attendees are
from municipalities with a population of 100,000 or
more. This ensures you of quality leads – customers who
use and rely on vendors like you.
You can even increase your visibility at the show with
distinctive sponsorships.
To exhibit, contact:
Diana Forbes
816-595-5242
2011 APWA North American Snow Conference 2011 APWA North American Snow Conference 2011 APWA North American Snow Conference
2 Ways To Be a Part of
The Show For Snow!
April 10-13, 2011Spokane, Washington
The Generational Issues Subcommittee of the Na-tional Diversity Committee was tasked to identify issues amongst the diverse generational community of APWA. The first focus was how we could engage students and young professionals and give them an opportunity to be part of the APWA family.
Our next focus was to determine how we capture the institutional knowledge that is slowly leaving Public Works through retirement. A survey was conducted asking individuals if they would like to stay connected upon retiring. Overwhelmingly, the answer was yes; however, the focus appeared to be that a formal retiree program should be coordinated on a Chapter level versus National. Committing to provide assistance ranged from one month to over a year with the predominant emphasis on four to six months. The two highest areas of interest that retirees wished to assist with was technical advisory groups and mentoring young professionals.
An idea was born that a database would be devel-oped at the local levels (Chapters and Branches) to facilitate the gathering of information regarding those retiring individuals who still wish to be involved at both the chapter/branch and local community levels. This database would hold information on the retirees “areas of interest”, level of desired involve-ment, areas of expertise, etc. It then becomes a resource for those communities or chapter/branches that need a little help and could then identify indi-viduals who could fill that need.
Taking all the information into consideration, the fol-lowing steps are recommended to provide guidance in forming a Retiree Database:
Step 1: Discuss feasibility of the da-tabase concept with Chapter/Branch Board of Directors for buy-in.
Examples of some Chapter/Branch activities:• Scholarship Selection Committee• Review legislation or new policies• Award Selection Committee• Invitation to be a speaker at a conference or
part of a panel discussion• Chapter Historian – attends a yearly meeting
and shares a story about the chapter or com-munity that newer members may not be aware of
• Welcoming Committee for new members• Personally calling new members – explain op-
portunities in the chapter and about their personal experiences in the public works profession
Examples of some Local/Regional Community activities:
• Technical/management review• Project specific work – study, review, oversight,
inspection, etc. with a specific timeline/end date
• Temporary assignment – interim position while a permanent replacement is found
• Commissions/Boards/Task Forces• Mentor/Educational Sessions
Tip Sheet for Reaching Out to theRetiring/Retiree Generation
Step 2: Introduce concept to the Chapter/Branch. This may be accom-plished in a number of ways:
• Discuss the concept in your monthly member-ship meeting.
• Mention the concept in the membership news-letter.
• Discuss the concept in your standing committee meetings; solicit information regarding how this could help the committees.
Step 3: Develop a mini survey, simi-lar to the one distributed by Nation-al, soliciting input about the devel-opment of a Retiree database and other information:
• What type of assistance would an owner/busi-ness need with a retiree?
• Identify how a retiree would want to be con-tacted.
• Allow for specific input regarding needs/wants – open ended questions.
Step 4: Develop the database for-mat.
• Identify what information to include – name, contact information, areas of expertise, areas of interest.
• Determine whether or not to include photos of each retiree.
• Determine the best platform for this product – is it part of the Chapter/Branch website?
• Determine how interested parties can access the database whether they are retirees looking to sign-up or owners/businesses looking for help.
- Is it an online database that individuals can access directly either to add themselves to the list or can find an individual that meets their needs?
- Should all requests for addition to the da-tabase be submitted to the Chapter/Branch Director?
- Should all requests for assistance be submitted through the Chapter/Branch Director?
Step 5: Roll out the product.
• Meet with all Board Members and Committee Members explaining the final product and how it is to be used.
• Announce the new product in every venue pos-sible – meetings, newsletters, website, emails, etc.
Step 6: Evaluate the product/process in six months to determine its effec-tiveness. Make changes as needed.
• Acquiring feedback from participants and users is important to fine tuning this program for your Chapter/Branch
• Be open to changing the program to meet the needs of your group and those of the partici-pants
Stepma
e product.StStChChplpl
August 15, 2011
Retired Professionals Database Program APWA Kansas Chapter
Program Purpose Statement
This program is intended to provide assistance to APWA Chapter member communities. The goal is to match retired persons willing to volunteer their public works expertise with communities that request assistance. The advice and recommendations provided by volunteers in this program is in no way intended to be a substitute for professional consulting or engineering services. The opinions, advice, suggestions, work performed, and recommendations made by volunteers in no way have the endorsement of the American Public Works Association Kansas Chapter. They are the sole opinion of the retired volunteer who has offered his/her service. The APWA Kansas Chapter does not screen or complete a background check on volunteers to verify qualifications. It is the sole responsibility of the said “community” to conduct any background or verification check for a volunteer. The “community” is responsible to prepare any and all waivers and agreements with the volunteer.
Retired Professionals Defined
Any retired professional who has worked in the public works field.
The Database Retired APWA Kansas Chapter members who are interested in providing some type of assistance would
be offered the opportunity to place their names in the database.
The APWA Kansas Chapter Executive Board would manage and update the database. An Executive Board Member will be assigned as Program Coordinator for the program.
Information on the database would consist of the following:
o Personal information (name, address, phone number, email) o Educational and professional credentials o Types of expertise and interests to be offered o Parameters of time commitment (once a week / once a month / etc.)
Interested Communities Accessing the Database
Interested communities would contact the Kansas Chapter Executive Board Program Coordinator for a specific type of assistance.
o The Program Coordinator will match the request to persons in the database according to expertise and interest.
o The Program Coordinator will contact the retired professionals to see if they would be interested in releasing their names to the community requesting assistance in order to discuss details of the request and determine interest.
o Retired professionals may decline to have their names released if they are for any reason not interested in providing assistance. In this case, the Program Coordinator would not release those names.
The Chapter would promote the database (website, newsletters, brochures, conferences, etc.).
Updating the Database
The Program Coordinator would update the database.
The Program Coordinator would maintain the database throughout the year, and an annual email would be sent requesting updated information from individuals on the list.
Records and Reporting
The Program Coordinator would maintain activity records and submit an bi-annual report to the Executive Board.
An activity report would be provided to the Kansas Chapter membership at the spring conference and the
fall meeting.