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Page 1: US Army: Integrating%2C%20Training%20and%20Fighting%20the%20GEN-Y%20Soldier%20CH%20Mallard

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Integrating, Training &“Fighting” the GEN-Y Soldier:

A Leader’s GuideChaplain (Major) Timothy S. Mallard

United States Military Academy

4-12 Jan 2007

UNCLASS/FOUO

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country2

UNCLASS/FOUO

Purpose

The purpose of this briefing is to better prepare USFK leaders to maximize the

capabilities of and care for Soldiersbetween 17-27 years of age.

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country3

UNCLASS/FOUO

References• Sherman Armstrong, et. al., The Importance of Honor in Combat (USACGSOC, 2007).

• Tom Beaudoin, Consuming Faith: Integrating Who We Are with What We Buy (Sheed & Ward, 2007).

• Tom Beaudoin , Virtual Faith: The Irreverent Spiritual Quest of Generation X (Jossey-Bass, 2000).

• The Cadet Leader Development System Manual (USMA, 2007).

• The Cadet Honor Code and System (USMA, 2007).

• Facebook, www.facebook.com .

• John P. Kotter, Leading Change (Harvard: 1996).

• Don McCabe, “An Overview of Research on Academic Integrity” (Center for Academic Integrity KeynoteAddress, 2001, online at http://ethics.sandiego.edu/video/cai/2001/McCabe/McCabe.html ).

• Stephen Mansfield, The Faith of the American Soldier (Tarcher, 2005).

• Edgar H. Schein, Organizational Culture and Leadership, 3 rd Edition (Jossey-Bass, 2004).

• Don M. Snider and Lloyd J. Matthews, eds., Forging the Warrior’s Character: Moral Precepts from theCadet Prayer (Jerico, 2007).

• “3ID MNF-I Common Values Training” (Iraq, 2006).

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country4

UNCLASS/FOUO

Agenda

• Tactical Problem• GEN-Y Core Attitudes• Developing a Professional Military Ethic• EX: Cadet Leader Development System• EX: Cadet Honor Code and System• A Clash of Wills

• The Branding Culture—Military Potential• OIF: Case Study in GEN-Y Potential• Conclusion

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country5

UNCLASS/FOUO

Tactical Problem

• How do we integrate & train ageneration of fighting Soldiers (et. al.)with values, characteristics, and skillsso different than our own?

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country6

UNCLASS/FOUO

GEN-Y Core Attitudes

• “I define truth according to my ‘circle of meaning.’”• “Loyalty to friends is my paramount value.”• “Caring by my superiors is something I expect them as good

leaders to do.”• “Institutions are suspect; I can exist ‘below the line.’”

• “Sociality is directly proportional to interconnectedness,especially electronically.”• “God = Yes; church = No; faith = ritual + experience.”• “I am constantly searching for transparent, authentic mentors

from which to draw life lessons.”• “I can and will make a difference in this world.”• “Death is simply the end of human life; there may be nothing

beyond it and my life might be inconsequential if lost.”(Nihilism)

• “I need to change and grow?”

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country7

UNCLASS/FOUO

Factors Shaping the Military Ethic

Social Values,Beliefs

and Norms

Military

Culture

ETHICWarfightingImperatives

The Just War Tradition &the International Laws of War

Snider and Matthews, Figure 6-1 (Page 213)

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country8

UNCLASS/FOUO

The Cadet Leader Development System

• USMA Mission — "To educate, train, andinspire the Corps of Cadets so that eachgraduate as a commissioned leader of character committed to the values of Duty,Honor, Country and prepared for a career of professional excellence and service to theNation as an officer in the United StatesArmy."

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country9

UNCLASS/FOUO

The Cadet Leader Development System

• Officership – “The practice of being a commissionedArmy leader, inspired by a unique professional identitythat is shaped by what an officer must KNOW & DO, butmost importantly, by a deeply held personalunderstanding and acceptance of what an officer mustBE. This unique self-concept incorporates four interrelated roles:

Warrior Servant of the NationMember of a ProfessionLeader of Character”

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country10

UNCLASS/FOUO

“To be authentic to their followers, the actions of Army leaders (DO) must be anaccurate reflection of who they are (BE) and what they have learned professionally

(KNOW).”

Snider and Matthews (Page 37)

Intellectual

Military

Physical Social

Ethical

Spiritual

Competencies + Character =Leadership

47 Months

The Cadet Leader Development System

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country11

UNCLASS/FOUO

The Cadet Honor Code and System

“A cadet will not lie, cheat, steal or tolerateanyone who does.”

The Honor System totals the academy’sprogram to educate cadets on The Honor

Code and to provide a means for theclarification, reporting, investigation and

adjudication of potential and found violations.

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country12

UNCLASS/FOUO

The Cadet Prayer

“…Make us to choose the harder right instead

of the easier wrong, and never to be contentwith a half truth when the whole can be won.Endow us with courage that is born of all that

is noble and worthy…and knows no fear whenright and truth are in jeopardy…”

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116784

2.7%44.4%19.6%22.2%11.1%

N/A“No, My OwnValues”“Yes, Due toFamily/Upbringing”“Yes, toGraduate”“Yes, It IsRight”

Cadet SurveyQuestion Number: 14-(Living by the Honor Code)Issue: Ethical Action (Self)Relevance: Medium Content AreaTotal Free Responses: 36

Raw No.

Percent

Quotations

“These areloaded

responses...”(1600)

“I live by myown set of values, andthe Honor

Code does notadequatelydefine my set

of values.”(1498)

“I live by the codesimply because it

is a practicalapplication of what

I was raised ongrowing up.”(820)

“I live by theHonor Code

because Idon’t want to

be kickedout!!!”(42)

“It is importantto me.”

(430)

N/A“No, My OwnValues”

“Yes, Due toFamily/Upbringing”

“Yes, toGraduate”

“Yes, It IsRight”

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country14

UNCLASS/FOUO

A Clash of Wills

• GEN-Y Value = My primary loyalty is tomy friends.

• Military Value = Your primary loyalty isto your unit.

• Common Ground = Making a unit anorganization that is built onrelationships and capacities.

C ASS/ O O

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country15

UNCLASS/FOUO

A Clash of Wills

• GEN-Y Value = I expect leaders to investthemselves in my development.

• Military Value = My task as a leader is todevelop your skills and competencies.

• Common Ground = Making leadership an artbased on developing character andcompetencies.

UNCLASS/FOUO

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country16

UNCLASS/FOUO

A Clash of Wills

• GEN-Y Value = I am constantly searching for authentic, transparent mentors.

• Military Value = Mentorship is aboutincreasing what skills you bring to the unit.

• Common Ground = Formal counseling andinformal relationships that communicatepersonal well-being and growth withincreased service-specific abilities.

UNCLASS/FOUO

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country17

UNCLASS/FOUO

Branding, Identity, and Being

• “Branding also offers a consistent, coherent identity ,in which you are told about your true self; it offers membership in a community ; it issues an invitationto unconditional trust ; it offers the promise of conversion and new life . Thus, there is a way of life,an identity, that can be had by participating in thelogo-centric economy. These are, after all,worthwhile ends and even deep human needs.”

Tom BeaudoinConsuming Faith (Page 44)

UNCLASS/FOUO

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country18

UNCLASS/FOUO

Branding, Identity, and Being

The U.S. Military: the most brand-centric organization in America!

UNCLASS/FOUO

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country19

UNCLASS/FOUO

OIF: GEN-Y Potential

• “All the leadership schools, classes and years of experience never really prepare youfor that moment in time when you are standing among heroes who have given their all, where their first concerns still remain with their fellow Soldiers,” he said. “Itreinforces duty and commitment unlike any other experience.”

1LT Walter Bryan Jackson, FACompany Fire Support Officer, OIF

• "My injuries were severe, his were life threatening."1LT Walter Bryan Jackson, FACompany Fire Support Officer, OIF

• "You never really know how someone is going to react in combat, and most peoplenever get tested. All you can do is hope that people do their best. And on that day hedid his best."

Captain Walt Jackson, U.S. NavyNaval Research LabFather of 1LT Jackson

Armstrong, et. al., The Importance of Honor in Combat (Pgs 13-14)

UNCLASS/FOUO

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country20

UNCLASS/FOUO

Tips for Leaders

• Be available• Be consistent

• Be transparent (not weakness, honesty)• Be supportive• Be creative (unit solutions)

• Be forward-thinking• Be proactive (routine feedback)

UNCLASS/FOUO

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country21

Conclusion

• Successful leaders in today’s military will capitalizeon the latent potential of GEN-Y Soldiers, Sailors,Airmen and Marines while upholding national and service-specific values .

• The primary vehicle for this will be successful directand organizational leadership that cares for theindividual while accomplishing the mission .

• In so doing, they will grow those service membersinto leaders who moderate generational values infavor of service-specific values over time, but whoretain and capitalize on their generational capacities to grow the institution into a more effective andlethal fighting force.

UNCLASS/FOUO

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country22

Professional Discussion

Questions and Comments

UNCLASS/FOUO

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31 Dec 07

The United States Military Academy

Duty, Honor, Country Duty, Honor, Country23

Back-up Slides

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0231520

N/A5%7.5%37.5%50%

“Generally No”“H.C. is a ‘MinimumStandard”“Depends on theSituation”“Depends on theCadet”“GenerallyYes”

Staff and Faculty SurveyQuestion Number: 6Issue: TrustRelevance: Major Content AreaTotal Free Responses: 40

Raw No.

Percent

Quotations

N/A“Most follow theHonor Code as a

minimum standard…not sure they

completely live by itat this point.”(4)

“Again, situationdependent.”

(428)

“Most cadetswant to do the

right thing, theyare just

confused aboutwhere their loyalty belongs-to a peer or tothe Academy.”

(643)

“That is mycommitmentto them…”

(524)

“Generally No”“H.C. is a ‘MinimumStandard”

“Depends on theSituation”

“Depends onthe Cadet”

“GenerallyYes”

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4801915

8.7%17.4%0%41.3%32.6%

“TolerationClause or N/A”“AcademyRequirement”“Majority Do Not”“Some Do/SomeDo Not”“MajorityDo”

Staff and Faculty SurveyQuestion Number: 7Issue: Ethical Action (Others)Relevance: Major Content AreaTotal Free Responses: 46

Raw No.

Percent

Quotations

“Except for theTolerationClause.”

(136)

“They live their cadet lives by the

Honor Code; cadetslive their other lives

by other codes.”(124)

“N/A”“…more do notwhen they are

not at West Point(and then think

they are notbound by theHonor Code.”

(47)

“I believecadets trytheir best

to do what

is right…”(385)

“TolerationClause or N/A”

“AcademyRequirement”

“Majority Do Not”“Some Do/SomeDo Not”

“MajorityDo”

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6710213

15.8%18.4%26.3%5.3%34.2%

“Cadet/SituationDependent/Other”“Yes/Minor Pressure”“Yes/Major Pressure”“Cadet IssueOnly”“Don’t Know/NoBasis”

Staff and Faculty SurveyQuestion Number: 21Issue: Reprisal/OstracizationRelevance: Major Content AreaTotal Free Responses: 38

Raw No.

Percent

Quotations

“Depends if theyare reporting a

nonsense item or a real violation of

honor.”(424)

“The fear willalways exist,but it is notexcessive.”

(20)

“There is nosecrecy in the

Corps and cadetsdo get ostracized

or have thingsdone to them inretaliation…”

(643)

“This needs tobe addressed to

cadets, notfaculty.”

(139)

“I have no basisfrom which to

judge.”(108)

“Cadet/SituationDependent/Other”

“Yes/Minor Pressure”

“Yes/Major Pressure”

“Cadet IssueOnly”

“Don’t Know/NoBasis”

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30412831

31.9%4.3%1%29.8%33%

“LegitimateViolation(24)/Other (6)”

“SystemicInequity”“Cadet Dependent(Violating)”“CadetDependent(Reporting)”

“SituationDependent”

Cadet SurveyQuestion Number: 8Issue: Personal SupportRelevance: Medium Content AreaTotal Free Responses: 94

Raw No.

Percent

Quotations

“It depends if Ithink the ‘violation’

is legitimate or not.”(629)

“…the worlddoes not

operate on theHonor Code;the rest of theArmy doesn’teven operateon the Honor

Code...”(1387)

“Depends on whatthe person being

turned in didwrong.”(1808)

“This answer merely dependson whether thereporting cadetdid it with the

spirit of the codein mind or if itwas merely a

vindictive act asI have seen in

the past.”

(246)

“It wouldcompletely

depend on thesituation.”

(1062)

“LegitimateViolation/Other”

“SystemicInequity”

“Cadet Dependent(Violating)”

“CadetDependent(Reporting)”

“SituationDependent”

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562314

10.4%12.5%47.9%29.2%

“No One”“Close Friends”“Some Cadets”“Most Cadets”

Cadet SurveyQuestion Number: 12Issue: Cadet TrustRelevance: Medium Content AreaTotal Free Responses: 48

Raw No.

Percent

Quotations

“I don’t trustanyone…the

world has takenadvantage of

my trust...”(1387)

“I only trust myfriends that I’ve

known from prepschool or from the

clubs I participatein.”(1517)

“I would havereported

‘strongly agree’during Beast,

but there aresome people inmy new

company that Ido not trust.”

(558)

“There are acouple of

cadets I don’ttrust, but 98% I

trust whole-heartedly.”(56)

“No One”“Close Friends”“Some Cadets”“Most Cadets”

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1971229

2%15.5%12%20.5%50%

“Definitely No”“SystemicallyDriven”“Socially Driven”“Generally No”“Generally Yes”

Cadet SurveyQuestion Number: 13Issue: Ethical Action (Others)Relevance: Major Content AreaTotal Free Responses: 58

Raw No.

Percent

Quotations

“Cadets do whatthey have to do tomake the outsidebelieve everyone

lives by the code.”(1274)

“Cadets followthe Honor Code

because theyhave to and

don’t want toget separated;not many

actually believein and inculcate

the values of the code intotheir lives.”

(1954)

“Conduct at andaway from West

Point would take awhole other survey

to describe.”(1078)

“In general, I feelthat most people

violate theHonor Code on

a weekly basis.”(1864)

“I believe 99%do.”

(415)

“Definitely No”“SystemicallyDriven”

“Socially Driven”“Generally No”“Generally Yes”

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7.9%

7

“PersonalVignette”

711181531

7.9%12.5%20.2%16.8%34.7%

“Corps Squad(3)/Don’t Know

(4)”

“Tool/Stooge”“Cadet/SituationDependent”

“GenerallyYes (Minor)”

“GenerallyYes (Major)”

Cadet SurveyQuestion Number: 29Issue: Reprisal/OstracizationRelevance: Major Content AreaTotal Free Responses: 89

Raw No.

Percent

Quotations

“I reportedan honor

violation lastyear and

received alot of grief from

classmates…I wouldnot reportanother.

(284)

“PersonalVignette”

“Especiallydifficult when

CorpsSquaders will

gang up on theaccuser.”(696)

“…the personwho reported

the violation isdeemed a

snitch and abackstabber.”(1408)

“Tool.”(1645)

“It wouldprobably

depend on thesituation and

who wasinvolved.”(578)

“If it was anactual

infraction,then it could

be reportedwithout fear.”(939)

“I won’treport

because Iwould expect

reprisal.”(1417)

“This isDEFINITELY

untrue.”(1077)

“Corps Squad/Don’t Know”

“Tool/Stooge”“Cadet/SituationDependent”

“GenerallyYes (Minor)”

“GenerallyYes (Major)”

UNCLASS/FOUO

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The United States Military Academy

Duty Honor CountryDuty Honor Country

A Clash of Wills

• GEN-Y Value = I am searching for God, ambored with church, and thrive on ritual andexperience.

•Military Value = Faith is a constitutional right;this is not a ‘religious war;’ religious supportshould be tailored to a command’s missionand needs.

• Common Ground = Worship and programsthat are cross-generational, innovative,ritual-based, expressive of relevant issues,and passionately executed.