uas operations manual - northumbria university

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1 UAS operations manual Volume 1 This document is a combined Safety and Operations Manual that covers all aspects required to satisfy the requirements of the Civil Aviation Authority’s Permission for Commercial Operations (PfCO). Document reference: NU_drones_ops_manual_vol1_v1.1 Accountable Manager: Mr Emrys Pritchard ([email protected]) Document author(s): Dr Matt Westoby ([email protected])

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1

UAS operations manual

Volume 1

This document is a combined Safety and Operations Manual that covers all aspects required to satisfy the requirements of the Civil Aviation Authority’s

Permission for Commercial Operations (PfCO).

Document reference: NU_drones_ops_manual_vol1_v1.1

Accountable Manager: Mr Emrys Pritchard ([email protected])

Document author(s): Dr Matt Westoby ([email protected])

2

Version 1.1

Document amendment record

Version Date Amendments Authorised by Signature

1.0 17/11/17 Initial release Emrys Pritchard

1.1 18/12/18 Updates following

release of Air

Navigation

(Amendment)

Order 2018

Emrys Pritchard

Commitment of Accountable Manager

This Operations Manual describes the organisation, aircraft systems, personnel, flight

operations and procedures by which the University of Northumbria at Newcastle (hereafter

‘Northumbria University’, or NU) carries out its Small Unmanned Aircraft operations. The

document has been produced in line with Northumbria University’s Health and Safety Policy,

and aims to uphold the University’s commitment to ensuring the health, safety and welfare of

its staff, students and visitors. In line with the policy, this document will be regularly reviewed

and developed.

It is accepted that the contents of this document do not override the necessity of reviewing and

complying appropriately with any new or amended regulation published from time to time by

the relevant National Aviation Authorities addressed by this document.

Signed: Date: 18th December 2018

(Emrys Pritchard, Assistant Director, Health and Safety)

For and on behalf of the University of Northumbria at Newcastle (Northumbria University).

Enquiries regarding the content of this document should be addressed to:

Dr. Matt Westoby

Department of Geography and Environmental Sciences

Northumbria University

Newcastle upon Tyne

NE3 4XJ, UK

[email protected]

3

Contents

Document amendment record ................................................................................................. 2

Commitment of Accountable Manager ..................................................................................... 2

Referenced or consulted documents in the preparation of this manual ............................................ 5

List of acronyms ......................................................................................................................... 6

1. UAS operations ................................................................................................................... 8

1.1. Purpose and scope of this manual .............................................................................. 8

1.2. Safety policy and national perspective ........................................................................ 8

1.3. List of named remote pilots ......................................................................................... 9

1.4. Document control and amendment policy ................................................................. 10

1.5. Additional references and reading ............................................................................ 10

1.6. Organisation ............................................................................................................. 11

1.6.1. Structure of organisation and management lines ............................................... 11

1.6.2. Nominated personnel ......................................................................................... 12

1.6.3. Role duties and responsibilities .......................................................................... 13

1.6.4. Responsibility and duties of the person in charge of the SUA (Remote Pilot /

SUA Operator) ................................................................................................................. 14

1.6.5. Areas of operation .............................................................................................. 16

1.6.6. Types of operation.............................................................................................. 17

1.6.7. Supervision of UAS operations .......................................................................... 17

1.6.8. Accident prevention and flight safety programme .............................................. 17

1.6.9. Flight team composition ..................................................................................... 18

1.6.10. Operation of multiple types of SUA ................................................................. 18

1.6.11. Qualification requirements .............................................................................. 19

1.6.12. Crew health ..................................................................................................... 19

1.6.13. Logs and records ............................................................................................ 20

1.6.14. Details of the operator-training programme..................................................... 20

1.6.15. Copy of CAA Permission................................................................................. 21

1.6.16. Insurance statement ....................................................................................... 21

1.7. Incident investigation and Mandatory Occurrence Reporting.................................... 21

1.7.1. Incident handling ................................................................................................ 21

1.7.2. Incident logging .................................................................................................. 22

1.7.3. Investigation procedure ...................................................................................... 22

1.7.4. Airprox incidents ................................................................................................. 22

1.7.5. Mandatory Occurrence Reporting ...................................................................... 22

4

1.8. Operations ................................................................................................................ 23

1.8.1. Role training and currency ................................................................................. 23

1.8.2. Environment / task complexity assessment ........................................................ 23

1.8.3. Operating limitations and conditions................................................................... 24

1.8.4. Methods to determine the intended tasks and feasibility .................................... 25

1.8.5. Site planning and assessment ........................................................................... 26

1.8.6. On-site communications ..................................................................................... 27

1.8.7. Pre-notification ................................................................................................... 27

1.8.8. Site permissions ................................................................................................. 28

1.8.9. Meteorological conditions ................................................................................... 28

1.8.10. On-site procedures ......................................................................................... 28

1.8.11. Assembly and functional checks ..................................................................... 31

1.8.12. Pre-flight, intermediate, and post-flight checks ............................................... 31

1.8.13. Flight procedures ............................................................................................ 31

1.8.14. Emergency procedures ................................................................................... 32

Appendix A – Current Northumbria University PfCO .............................................................. 37

Appendix B – Northumbria University Incident Report Form (IR4) ......................................... 39

Appendix C – Incident logging template ................................................................................. 47

Appendix D – Flight time logbook template ............................................................................ 48

Appendix E – Tasking request form template ........................................................................ 49

Appendix F – Pre-deployment form template ......................................................................... 50

Appendix G – On-site survey template .................................................................................. 52

Appendix H – Battery log template......................................................................................... 53

Appendix I – Pre-flight checks ............................................................................................... 54

Appendix K – Maintenance logging template ......................................................................... 56

Appendix L – EU reg 785/2004 insurance statement ............................................................. 57

5

Referenced or consulted documents in the preparation of this manual

Document Document Title Version/Date Source

ANO 2016 The Air Navigation Order 2016

(ANO) and Regulations

V5.3

27/03/2018 CAP 393

SI 2018 No.623 The Air Navigation (Amendment)

Order 2018

V1

13/07/2018 CAP 1687

CAP722

Unmanned Aircraft System

Operations in UK Airspace –

Guidance

6th Edition

24/03/2015 CAP 722

CAP382 Mandatory Occurrence Reporting

Scheme

V10

12/2016 CAP 382

IN-2014/190

Small Unmanned Operations

Within London and Other Towns

and Cities

V1

21/11/2014 IN-2014/190

EC-785/2004

REGULATION (EC) No 785/2004

OF THE EUROPEAN

PARLIAMENT AND OF THE

COUNCIL of 21 April 2004 on

insurance requirements for air

carriers and aircraft operators

V1

30/4/2004 EC-785/2004

Regulations

(EU) 996/2010

Regulation (EU) No 996/2010 of

the European Parliament and of

the Council of 20 October 2010 on

the investigation and prevention of

accidents and incidents in civil

aviation and repealing Directive

94/56/EC Text with EEA

relevance

V1

12/11/2010

Regulations (EU)

996/2010

Railways and

Transport Safety

Act 2003

Chapter 20 Part 5 – Aviation;

Alcohol and Drugs

V1

10/07/2003

Railways and

Transport Safety

Act 2003

6

List of acronyms

AAIB Air Accident Investigation Branch

Airprox Air Proximity Incident

ALARP As Low As Reasonably Practicable

AOI Area of Interest

ATC Air Traffic Controller

CAA Civil Aviation Authority

CAP Civil Aviation Publication

CE Conformité Européene (European Conformity)

EASA European Aviation Safety Agency

ECCAIRS European Co-ordination Centre for Accident and Incident Reporting Systems

ERP Emergency Response Plan

FPS Frames per Second

GNSS Global Navigation Satellite System

GPS Global Positioning System

HD High Definition

HIRTA High Intensity Radio Transmission Area

HoD Head of Department

ICAO International Civil Aviation Organisation

IN Information Notice

MP Megapixel

NAA National Aviation Authority

NOTAM Notice to Airmen

NQE National Qualified Entity

NU Northumbria University

PfCO Permission for Commercial Operations

RC Radio Control

RP Remote Pilot

RTH Return to Home

SERA Standardised European Rules of the Air

SPOF Single Points of Failure

SUA Small Unmanned Aircraft

7

SUAS Small Unmanned Aircraft System

SUSA Small Unmanned Surveillance Aircraft

TOW Take-off Weight

UAS Unmanned Aircraft System

UAS OSC Unmanned Aircraft Systems Operational Safety Case

VLOS Visual Line of Sight

VPS Vision Positioning System

8

UAS OSC – Volume 1 – Operations Manual

1. UAS operations

1.1. Purpose and scope of this manual

The purpose of this document is to detail the items to be covered to ensure the safe operation of

Unmanned Aircraft Systems (UAS) by Northumbria University (NU). The operations manual applies to

all NU personnel involved in the safe operation of the UAS detailed in Volume 2 of this document (UAS

Systems).

Herein, we adhere to the Civil Aviation Authority’s definition of a ‘commercial operation’, namely:

“…any flight by a small unmanned aircraft except a flight for public transport, or any operation of any

other aircraft except an operation –

(a) which is available to the public; or

(b) which, when not made available to the public –

i. in the case of a flight by a small unmanned aircraft, is performed under a contract

between the SUA operator and a customer, where the latter has no control over the

remote pilot; or

ii. in any other case,

in return for remuneration or other valuable consideration”

(reproduced from the Air Navigation Order 2016 (as amended by SI 2018 No. 623))

1.2. Safety policy and national perspective

NU adopts best industry practice to ensure that all flight operations using Unmanned Aircraft Systems

(UAS) are carried out as safely as possible. This document addresses NU operations in the United

Kingdom and overseas. In the UK, the National Aviation Authority (NAA) is the Civil Aviation Authority

(CAA).

It is the goal of NU to operate UAS in a manner which avoids harm, injury or damage to any persons or

property. The NU Remote Pilot (RP) will comply with all safety requirements and limitations of the

Permission for Commercial Operations (PfCO) issued by the UK CAA to NU. NU is committed to

maintaining the highest standards of UAS flight safety and aims to minimise harm to any persons of

property by undertaking thorough risk assessment, site surveys, crew training, and ensuring that UAS

systems are in operational condition through regular inspection and maintenance programmes.

Specifically:

9

The Accountable Manager will be responsible for ensuring that the safety policy is understood and

implemented by all staff and is reviewed and amended as deemed necessary.

The Remote Pilot will be responsible for ensuring that an operation is only carried out if safety can be

assured and that all risks are mitigated to a level deemed ALARP

NU shall aim to have zero accidents, and will work towards meeting this target at every opportunity.

Whilst we shall strive to meet this target, NU staff must ensure that all risks are mitigated to a level

deemed ALARP whilst ensuring that the appropriate procedures are in place to ensure that should an

incident or accident occur the ERP procedure can be implemented quickly and effectively. A copy of

the University-wide Health and Safety Policy, which is regularly reviewed, is available at:

https://www.northumbria.ac.uk/media/22162432/university-health-safety-policy-march-2016.pdf

1.3. List of named remote pilots

The individuals named below meet the qualification and competency requirements necessary

to act as a remote pilot under the Standard Permission to Operate Unmanned Aircraft

Systems in UK Airspace awarded to Northumbria University.

Name E-mail Role Department / Service

Dr. Matt Westoby [email protected] Research

Fellow

Geography and

Environmental

Sciences

10

1.4. Document control and amendment policy

This document is controlled by the Accountable Manager, Mr Emrys Prichard (Assistant Director,

Health and Safety, Northumbria University).

The initial release version and any subsequent significant revision will be subject to the approval of the

Accountable Manager. Amendments to this document will be recorded in the Document Amendment

Record. For reference, a copy of this version and all superseded versions will be stored at the

departmental level on a secure server, maintained by the University’s Information Services team.

1.5. Additional references and reading

All personnel associated with UAS operations will be familiar with the current national regulations

under which they operate. For UK operations, the following resources exist:

• CAA website (UAS section) – up-to-date information and guidance from the CAA.

• The Air Navigation Order (2016) – this is the underlying legal document which outlines

regulations for aviation activities in the UK, including UAS. This document is reproduced via

the CAA as Civil Aviation Publication 393 (CAP 393). Specifically, refer to Articles 94, 94A,

94B, 95, and 241 in this document.

o An amendment to the UK Air Navigation Order 2016 was released on 30th May 2018

and contains changes to legislation regarding the operation of small unmanned aircraft.

Amend is published as Statutory Instrument (SI) 2018 No. 623, entitled ‘The Air

Navigation (Amendment) Order 2018’. It can be found at

www.legislation.gov.uk/uksi/2018/623/made

• UK CAA CAP 722 – guidance material specific to UAS, including small (<20 kg) unmanned

aircraft (SUA).

• UK CAA CAP 382 – outlines requirements for mandatory reporting with respect to aviation

incidents and accidents, which include UAS operations.

11

1.6. Organisation

1.6.1. Structure of organisation and management lines

Fig. 1 outlines the organisational structure of NU as it relates to the commercial operation of UAS.

Nominated personnel and brief summaries of each role are provided in section 1.5.2 onwards. The

organisational structure comprises both institutional- and faculty level components. Each Faculty will

have a designated Faculty Operations Approver, who will report to the Accountable Manager, who

operates at the institutional level. The Accountable Manager may be embedded within the University

Health and Safety Central Team, but if they are not, will report to this team prior to approving any

operation. At the Faculty level, the Faculty Operations Approver will liaise with the Faculty Health and

Safety Officer when considering a UAS operations proposal. Following this liaison, either individual may

report to the RP with a decision on whether a UAS operation is to be provisionally approved. If an

operation is provisionally approved at the Faculty level, this recommendation is passed to the

Accountable Manager, who has final oversight and may approve an operation (subject to modification

if required), or reject the operation.

Fig. 1. Organisational structure of NU and the wider University, as it relates to UAS operation.

12

1.6.2. Nominated personnel

Role Nominated personnel

Accountable Manager

(Institutional level)

Role may be fulfilled by a member of staff who can be held

accountable for overseeing UAS operations at the institutional level.

The current Accountable Manager is: Mr Emrys Pritchard

([email protected])

UAS Operations

Approver

(Faculty level)

Role may be fulfilled by a member of staff at the Faculty level with

responsibility for approving commercial UAS operations. This

individual is not required to hold Theory and Practical Certificates of

Competence in UAS operations from an NQE (or international

equivalent), but this is recommended. A list of current Faculty

approvers is maintained on Sharepoint.

Remote Pilot

(Faculty or Department

level)

Role may be fulfilled by any member of staff who holds the following

from an NQE (or international equivalent):

• CAA Certificate of Competence in Remote Pilot Theoretical

Knowledge / General Airmanship Syllabus

• CAA Certificate of Practical Flight Assessment

• Flight currency as evidenced by a remote pilot logbook and

demonstrated a minimum of 2 hrs flight time on the craft to

be used for UAS operations in the previous 90 days.

Spotter Any member of staff who has received pre-deployment and on-site

orientations from a RP with direct regard to planned flight operations

and emergency protocols. Must have received a copy of, and be

familiar with site risk assessment. Is not required to be a qualified

UAS remote pilot.

Observer / Marshall Any member of staff who has received pre-deployment and on-site

orientations from a RP with direct regard to planned flight operations

and emergency protocols. Must have received a copy of, and be

familiar with site risk assessment. Is not required to be a qualified

UAS remote pilot.

13

1.6.3. Role duties and responsibilities

• Accountable Manager:

o Responsible for ensuring that the UAS safety policy is understood and implemented by all

staff involved in the commercial operation of UAS, and that this policy is reviewed and

amended as deemed necessary.

o Holds final responsibility for approving all commercial UAS flights following review of

proposed operations and associated risk assessment and liaison with Faculty UAS

Operations Approver and/or Faculty Health and Safety Officer.

o Ensures fair and consistent application of University policies and procedures and

compliance with appropriate legislation, including health and safety and data protection.

• Faculty UAS Operations Approver:

o Primary Faculty-level liaison for RP when developing UAS operations proposals.

o Shares responsibility with Faculty Health and Safety Officer for reviewing UAS operations

risk assessments.

o Oversees UAS activity and maintenance logging at the Faculty level.

• Remote Pilot:

o Directly responsible for, and is the final authority as to the operation of UAS for

commercial operations.

o Must disobey the AN) 2016, as amended by SI 2018 No. 623 (Articles 94, 94A, 94B, 95

and 241)

o Understand and follow the guidance in CAP 722 and IN-2014/190

o Provides on-site operational oversight, and conducts UAS flight operations in a manner

which adheres to the organisation safety policy and national regulations.

o Will be familiar with the emergency procedures and risk assessment for a given operation

o Responsible for undertaking pre- and post-flight safety checks and incident reporting.

Must hold valid certificates of competence in UAS remote pilot theoretical knowledge and

practical operation, awarded by a NQE or other nationally recognised entity, as detailed in

CAP 722. Responsible for maintaining their own UAS operations currency and logbook

(minimum of 2 hrs flight time logged within preceding 90 days). The responsibilities and

duties of the RP are expanded on in section 1.5.4.

14

Spotter:

o Provides on-site assistance to the RP to ensure the safe operation of UAS. Maintains visual

contact with the UAS between take-off and landing.

o Will be familiar with the emergency procedures and risk assessment for a given operation

o During flight, constantly reviews surrounding airspace and alerts RP of the development of

any potential dangers to the UAS, such as other aircraft entering the UAS’s airspace.

o Will be trained to change batteries and briefly review UAS physical condition in between

successive flights.

• Observer / Site Marshall:

o Provides assistance to the RP by informing/marshalling members of the public and any

other persons not under the control of the RP to ensure their safety (e.g. by ensuring that

persons not involved the SUA operations maintain a safe distance from the designated

takeoff/landing zone (minimum 30 m) and do not otherwise interfere with the safe operation

of the UAS.)

o Will be familiar with the emergency procedures and risk assessment for a given operation

• Payload Operator:

o NU does not use dedicated payload operators, since the available UAS do not have this

functionality. The RP is responsible for acquiring aerial photographs and videos during

commercial operation. This information will be reviewed if it becomes necessary to use

payload operators in the future.

1.6.4. Responsibility and duties of the person in charge of the SUA (Remote Pilot / SUA Operator)

The roles and responsibilities of the person in charge of the UAS are defined as the limitations indicated

on the PfCO issued to NU as contained within Appendix A. Furthermore, the RP is required to complete

the site survey and risk assessment forms (Appendices F, G) and adhere to the pre-flight and post-

flight checklists for each deployment (Appendices H, I). Articles 94, 94A, 94B, 95, and 241 in ANO

2016 (as amended by SI 2018 No. 623) contain pertinent information that a RP operating under a PfCO,

as granted to NU, shall act in accordance within the following constraints. Key text from Articles 94, 94A

and 95 are reproduced below. The reader is referred to Articles 94B, and 241 in the ANO 2016 (as

amended by SI 2018 No. 623) for description of regulations applying to: restrictions on flights that are

over or near aerodromes (94B), registration as an SUA operator (94C), requirement for registration as

a SUA operator (94D), competency of remote pilots (94E), and requirement for acknowledgement of

competency (94F).

15

Small unmanned aircraft and surveillance aircraft requirements (Article 94, 94A):

1. A person must not cause or permit any article or animal (whether or not attached to a parachute)

to be dropped from a small unmanned aircraft so as to endanger persons or property.

2. The remote pilot of a small unmanned aircraft may only fly the aircraft if reasonably satisfied

that the flight can safely be made.

3. The remote pilot of a small unmanned aircraft must maintain direct, unaided visual contact with

the aircraft sufficient to monitor its flight path in relation to other aircraft, persons, vehicles,

vessels and structures for the purpose of avoiding collisions.

4. If a small unmanned aircraft has a mass of more than 7kg excluding its fuel but including any

articles or equipment installed in or attached to the aircraft at the commencement of its flight,

the SUA operator must not cause or permit the aircraft to be flow, and the remote pilot in charge

of the aircraft must not fly it –

(a) in Class A, C, D or E airspace unless the permission of the appropriate air traffic control

unit has been obtained or;

(b) within an aerodrome traffic zone during the notified hours of watch of the air traffic control

unit (if any) at that aerodrome unless the permission of any such air traffic control unit has

been obtained

4A. Paragraph (4) does not apply to any flight within the flight restriction zone of a protected

aerodrome (within the meaning given in article 94B).

5. The SUA operator must not cause or permit a small unmanned aircraft to be flown for the

purposes of commercial operations, and the remote pilot of a small unmanned aircraft must not

fly it for the purposes of commercial operations, except in accordance with a permission granted

by the CAA.

Small unmanned surveillance aircraft (Article 95):

1. The SUA operator must not cause or permit a small unmanned surveillance aircraft to be flown

in any of the circumstances described in paragraph (2), and the remote pilot of a small

unmanned surveillance aircraft must not fly it in any of those circumstances, except in

accordance with a permission issued by the CAA.

2. The circumstances referred to in paragraph (1) are—

(a) over or within 150 metres of any congested area;

16

(b) over or within 150 metres of an organised open-air assembly of more than 1,000

persons;

(c) within 50 metres of any vessel, vehicle or structure which is not under the control of

the SUA operator or the remote pilot of the aircraft; or

(d) subject to paragraphs (3) and (4), within 50 metres of any person.

3. Subject to paragraph (4), during take-off or landing, a small unmanned surveillance aircraft

must not be flown within 30 metres of any person.

4. Paragraphs (2)(d) and (3) do not apply to the remote pilot of the small unmanned surveillance

aircraft or a person under the control of the remote pilot of the aircraft.

5. In this article, “a small unmanned surveillance aircraft” (SUSA) means a small unmanned

aircraft which is equipped to undertake any form of surveillance or data acquisition.

1.6.5. Areas of operation

UAS will be operated in a range of geographic locations. Whilst NU are based in the north-east of

England, deployment may take place throughout the UK and overseas. Where commercial UAS

operations are to be undertaken in another country, contact with the relevant NAA will be made, and

national regulations governing the safe and legal use of UAS for commercial operations will be adhered

to at all times.

UAS will be deployed in a range of environments, including, but not limited to, open and sparsely

populated countryside, coastal regions (e.g. cliffs, beaches, sand dunes), quarries and construction

sites, forests, mountainous terrain (including glaciers), and transport corridors away from active use –

e.g. disused railways, artificial embankments adjacent to roads.

Where flights take place close to buildings or structures, and permission has been granted from the

owner or site manager to do so, a distance of at least 3 m from a given structure will be maintained at

all times. For buildings or structures not under the control of RP, UAS will maintain a distance of 50 m

(150 ft). Similarly, a safe operating distance of 150 m will be maintained from crowds of more than 1000

persons, with no overflight permitted. The standard CAA permission for UAS in the <7kg category gives

an automatic exemption that allows flight within congested areas to within 50 metres of person,

structures (or within 30 metres if the persons are under the control of the person in charge of the

aircraft). Following IN2014-190, it is noted that UAS with a take-off mass of <7kg are permitted to

operate within a congested area as standard1, permitted site-specific hazard identification and risk

1 (defined as an area which is substantially used for residential, industrial, commercial or recreational purposes)

17

assessment has been undertaken and fully mitigates against the unsafe operation of a UAS in this

environment.

1.6.6. Types of operation

UAS flights may be carried out for the following purposes. Types of operation are not necessarily

specific to an area of operation, and any combination of the types of operation listed below may be

carried out in a given area.

• Aerial photography or videography (for example, of natural and artificial landscapes,

property/structures). Such data may be used, for example, for scientific purposes (e.g. land

contamination analysis), simple digital visualisation, or marketing and teaching programme

development. No semi-automatic flight-planning is envisaged for this type of operation.

• Aerial photography for topographic surveying, where overlapping photographs are taken of a

site or feature of interest, with a view to using these data for subsequent photogrammetric

reconstruction and analysis. Semi-automatic flight planning may be used in this context, at the

discretion of the Accountable Manager.

• Aerial inspection of building or man-made structures, including the acquisition of still

photographs or videos in support of such inspections.

All UAS operations will be undertaken under VLOS and during daytime (i.e. the period extending from

30 mins before sunrise to 30 mins after sunset, as determined at surface level, in line with CAP 393).

Flights will be carried out only in weather conditions which lie within the design flight envelope of the

UAS being used. For example, when using a DJI Phantom 3 Professional, flights will not take place in

winds where gusts exceeding 22.4 mph are observed, and ambient air temperatures are outside the

range 0-40°C (see volume 2).

1.6.7. Supervision of UAS operations

The NU RP on the day is responsible for supervising the operation of the NU UAS, including pre- and

post-flight craft and site safety checks. The Accountable Manager enforces ultimate operational

oversight through review of documentation including pre-deployment and risk assessment forms and

has the authority to postpone or terminate UAS operations until he/she is satisfied that all hazards and

risk have been identified and mitigated against to a degree which is ALARP for a given operation.

1.6.8. Accident prevention and flight safety programme

Provisions for the safe operation of UAS are outlined in section 1.7. Incident reporting and procedures

are described in section 1.6. Failsafe features of NU craft are summarised in their respective sections

18

in volume 2. NU staff involved in the UAS operations are committed to the prevention of accidents by

the following means:

• Flight crew training certification and orientation: detailed in section 1.5.2. Includes requirement

for RP to hold certificates of competence in theoretical and practical aspects of UAS operation

from a CAA-approved NQE, and for additional flight crew (spotters/marshalls) to have received

a pre-deployment craft orientation and on-site briefing from the RP, and to be familiar with

operation risk assessments and associated emergency protocols.

• A comprehensive risk assessment will be produced by the RP prior to each UAS deployment

and this document will be reviewed by the Accountable Manager and Head of Department, who

retain the power to suspend or terminate UAS operations if they are in any doubt as to the

appropriateness of this document. The RP will also undertake remote and on-site assessments

in order to identify and mitigate against the full range of hazards which may be present at a

given site.

• Implementation of a UAS maintenance programme, which is detailed in Volume 2.

1.6.9. Flight team composition

Flight team composition may for different types and areas of operation. Lone working is permitted by

NU, and it may be appropriate in some instances for a single individual to assume the role of RP,

spotter, and marshall. Such an arrangement may be suitable in, for example, a highly remote area,

where an operation is of low complexity. Where a lone working deployment is envisaged, the RP will

liaise with the Accountable Manager to discuss the logistics of such an operation.

It is encouraged that the flight team comprises a RP and a spotter as a minimum, with the spotter also

assuming marshalling duties in such situations. Where proximity to members of the public not under

the RP’s control is envisaged, the use of a dedicated ground observer or marshall is advised. Where

flights are of particular complexity, further staff may be brought in to serve as additional spotters or

marshals as deemed necessary by the Accountable Manager and/or RP. As outlined in section 1.5.3,

all staff involved in on-site UAS operations must be familiar with the operation risk assessment and

emergency protocols.

1.6.10. Operation of multiple types of SUA

All commercial UAS operations carried out by NU will be in the sub-7kg weight category (and therefore

fall under the classification of ‘small unmanned aircraft’, or SUA). No limit is placed on the number of

UAS that a RP is able to fly or familiarise themselves with, so long as this weight classification is adhered

to. A UAS pilot is only permitted to fly a single craft at any given time. Due to the nature of the operations

carried out by NU, different craft may be deployed during a given operation, but no more than one UAS

will be airborne.

19

The purchase and intended use of craft for commercial operation by NU in addition to those described

in Volume 2 will require revision and re-submission of this document to the CAA. Similarly, the intended

use of a craft >7kg will require a RP to acquire (or prove) that they are qualified to fly a craft in this

weight category by providing evidence in the form of recognised certificates of competence, and will

also require that this operations manual is updated and re-submitted to the CAA in advance of the

operation.

All RPs are responsible for ensuring that they are familiar with any differences between a craft’s

operational envelope, and any variations in emergency or failsafe procedures. This information can be

found under the appropriate craft description in Volume 2 of this document.

1.6.11. Qualification requirements

Refer to section 1.5.2.

1.6.12. Crew health

NU does not require its employees to undergo a medical/eye examination prior to UAS operation. As a

minimum, all members of the flight team must be capable of clearly reading a vehicle registration

number from a distance of twenty metres. It is a requirement for employees to disclose any conditions

that may affect the safety of an operation. It is the responsibility of the individual to determine if they are

in a physically and mentally sound condition to operate as part of the flight crew for NU.

Any members of the flight team should advise the RP (or observer if a craft is in flight) if they feel unable

to continue with their assigned responsibilities.

NU will use the mnemonic ‘IMSAFE’ as a tool to assess crew health on the day of operation.

The mnemonic is:

• Illness - Is any member of the flight team suffering from any illness or symptom of an illness

which might affect them during flight?

• Medication – Are any members of the flight team currently taking any drugs (prescription or over-

the-counter), and could these affect their performance as it relates to safe UAS operation?

• Stress – Are any members of the flight team pilot overly worried about other factors in their life?

Psychological pressures can be a powerful distraction and consequently affect a pilot or member

of the flight crew’s performance.

• Alcohol - Members of the flight team should consider their alcohol consumption within the last 8

to 24 hours. Flights will not be carried out if the effects of alcohol are likely to compromise the

ability of the flight team to carry out the operation safely.

• Fatigue – Have the flight team had sufficient sleep and adequate nutrition?

• Eating - ensuring proper hydration, sustenance, and correct nutrition.

20

If any doubt over a member of the flight team’s medical fitness is suspected, they shall be required by

the Accountable Manager to undergo a medical examination and/or eye test to ensure that safety can

be assured during an operation.

If a RP or member of the flight team refuses to undergo these examinations when requested, the

Accountable Manager holds the authority to suspend their role in UAS operations until such a time as

they feel safety will not be compromised.

1.6.13. Logs and records

It is a requirement of NU to keep adequate logs of any operation to ensure that suitable evidence can

be provided for both investigation and review, should an issue come to light

Logs and records will primarily be digital, and will be stored on a secure departmental server, which is

administered by the University’s Information Services team. Data are automatically backed up at regular

intervals. Northumbria University adheres to The Data Protection Act 1998, which governs the

collection, processing and disposal of data held about individuals and the rights of individuals to access

this data. All NU UAS operations will adhere to the University Data Protection policy, a version of which

is hosted at the following website:

https://www.northumbria.ac.uk/media/2863022/dpap.pdf

Logs and records that are to be kept and filed are;

• Pilot logbooks

• Pilot qualifications

• Pre-deployment forms

• On-site survey forms

• Risk assessments

• Flight authorisation forms (if required)

• Maintenance forms

• Incident report forms

1.6.14. Details of the operator-training programme

Currently NU does not require any additional training for employees involved in UAS operations, other

than the qualifications stated in section 1.7.1.

If an operation, or a change in equipment, dictates further training or assessment, the operation shall

not take place until this has been verified by the Accountable Manager and copies of

qualification/training added to the member of staff’s file.

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If it is found that this operations manual needs to be amended to reflect the change in

training/assessment requirements for employees, any revisions will be carried out by the Accountable

Manager and any relevant documents supplied to the CAA as appropriate. A revised version of this

document will be filed and circulated to all staff directly involved in UAS operations or their supervision.

1.6.15. Copy of CAA Permission

A copy of the CAA Permission for Commercial Operations is included in Appendix A.

1.6.16. Insurance statement

Northumbria University holds third party public liability insurance which confirms to EC Regulation

785/2004. Proof of this insurance is provided in Appendix K.

1.7. Incident investigation and Mandatory Occurrence Reporting

1.7.1. Incident handling

In the event of any incident, the severity must be assessed. The following lists are designed to identify

‘minor’ and ‘major’ incidents:

Minor incidents

• Any unusual or unexpected flight behaviour from the craft which does not result in damage or

loss.

• Any failure of any aircraft system which does not result in damage or loss.

Major incidents

• Any unusual or unexpected flight behaviour from the aircraft which results in damage or loss.

• Any significant damage to the aircraft caused by an aircraft system failure.

• Any significant danger or damage to persons, possessions or property during flight operations.

• Any public encroachments or aircraft incursions which required preventative measures to be

actioned.

Northumbria University has procedures in place for incident reporting and review. Where an incident

results in injury to a person, the Incident Reporting Procedure (Appendix B, C) must be followed. An

accompanying Code of Practice details the standards to be applied following an accident or incident

involving a member of staff (or student) working away from the University on official business, and

therefore applies to UAS operations. A current version of this Code of Practice is maintained at:

https://www.northumbria.ac.uk/media/22826327/incident-reporting-code-of-practice.pdf

22

In all instances where injury occurs to a member of staff or person involved in an activity being led by

NU, an Incident Report Form (IR4) must be completed (Appendix B).

In cases where injury is caused to a person, the above applies in addition to the logging, investigative

and MOR actions detailed below. Where a minor or major incident occurs which does not result in

injury to a person, the following logging, investigation and MOR procedures apply, but completion of an

NU Incident Report Form (IR4) is not required.

1.7.2. Incident logging

All MINOR incidents should be logged in the Aircraft Operating Hours Logbook (Appendix D). Upon

noting a minor incident, the logbook should be checked for similar occurrences. If a given minor

incident occurs three times, then an investigation should be initiated to identify the cause and

implement steps to reduce the likelihood of this incident occurring again.

All MAJOR incidents require an investigation as outlined in section 1.6.3. The incident logbook should

be completed.

1.7.3. Investigation procedure

Any UAS investigation undertaken by NU will involve the production of a ‘UAS Incident Report’, which

will follow the structure below. An example UAS Incident Report Form template, with accompanying

explanation, is shown in Appendix C.

1.7.4. Airprox incidents

If an ‘air proximity’ (Airprox) incident has occurred, such as the incursion of another air user into UAS

airspace, an Airprox report will be filed using the UK Airprox Board’s online reporting platform

(www.airproxboard.org.uk).

For clarification, an Airprox is defined as:

‘a situation in which, in the opinion of a pilot or air traffic services personnel, the distance between

aircraft as well as their relative positions and speed have been such that the safety of the aircraft

involved may have been compromised.’

(Source: https://www.airproxboard.org.uk/File-an-Airprox/File-an-Airprox/)

1.7.5. Mandatory Occurrence Reporting

Mandatory Occurrence Reporting will be completed as required by the NAA for the country of operation.

For instance, occurrence reporting in the UK and the rest of Europe is described by CAP 382

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(‘Mandatory Occurrence Reporting Scheme’), and is governed by European Regulation 376/2014,

which requires the reporting, analysis and follow-up of occurrence in civil aviation and delivers a

European Just Culture Declaration. An ‘occurrence’ is defined as any safety-related event which

endangers or which, if not corrected or addressed, could endanger an aircraft, its occupants or any

other person.

The relevant compliance document for UAS operations carried out in the United Kingdom is the UK

ANO 2016, which states that “Any incident which endangers or which, if not corrected, would endanger

an aircraft, its occupants or any other person” is a reportable occurrence.

MOR will be carried out via the Aviation Safety Reporting portal at www.aviationreporting.eu

(administered by ECCAIRS). In the event that a person is injured or killed, the RP or other nominated

NU staff (such as the Accountable Manager) will contact the UK Air Accident Investigation Branch

(AAIB), which operates a 24-hour hotline (+44 1252 512 299). Following registration of the incident, the

AAIB will advise as to whether any additional information is required. The above ensures compliance

with CAP 393, Section 226.

1.8. Operations

1.8.1. Role training and currency

All staff operating under the NU CAA-issued PfCO must meet the minimum qualification requirements

for their specific role, as identified in section 1.5.2., and including any UAS flight currency requirements

(e.g. for a RP - award of theory and practical competency certificates for UAS operations via a NQE, in

addition to flight currency of 2 hours in the previous 90-day period).

Additional UAS flight experience outside of commercial operations is encouraged and is actively

pursued by several current NU staff. UAS flights are regularly undertaken for research purposes in a

range of settings (i.e. without commercial remuneration). These settings often require relatively complex

site assessments, such as for operating close to coastal cliffs, above forest canopies, or over glacier

surfaces and in mountainous terrain. Experience gained from such activities is invaluable and is directly

transferable to the safe operation of UAS in a commercial setting.

1.8.2. Environment / task complexity assessment

Determination of the task complexity will be carried out following discussion with the client and whilst

undertaking a remote (or in person) site assessment and completion of the pre-deployment and risk

assessment forms.

Given the range of environments in which it NU may undertake commercial UAS operations, the

following task complexity assessment criteria and operational constraints apply:

• ‘Low complexity’ task or environment

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o A single, low mass craft to be deployed (sub-7kg SUA). Operational environment is

benign and comprises, for example, open countryside or a site where the pilot’s field of

view beyond the 500 m distance and 400 ft (121 m) ‘bubble’ is not significantly obstructed

by buildings/structures, vegetation, or complex topography. Encroachment from

members of the public is highly unlikely.

o Deployment of a single-man team permitted, although a minimum of a two-person flight

crew comprising a RP and spotter/observer is recommended.

• ‘Medium complexity’ task or environment

o A single <7 kg SUA to be deployed. Operational environment is low to medium

complexity, where the latter contains manageable hazards such as proximity to persons

or buildings or structures (including those under the control of the RP, and those which

are not). Airspace may be controlled and operation requires ATC authorisation or pre-

notification. All operations to be undertaken in a congested area fall are designated as

medium complexity as standard. Encroachment by members of the public is possible

and must be mitigated.

o Deployment of a two-man flight crew comprising a RP and spotter (may also act as

marshall) as a minimum is mandatory.

• ‘High complexity’ task or environment

o A single <7kg SUA to be deployed. May require deployment of a combination of craft

(e.g. fixed-wing, multi-rotor), but only one craft to be deployed at a given site. Site may

be highly complex and contain a range of hazards, some or all of which require complex

mitigation. Includes overflight of groups of people (for which an extended permission is

required). Flight profiles are complex. Encroachment by members of the public is highly

likely and must be mitigated.

o Deployment of a three-man flight crew comprising a RP, spotter/observer, and marshall

is mandatory. Accountable Manager or RP may request additional flight crew as

necessary.

1.8.3. Operating limitations and conditions

All operations conducted by NU will be in accordance with the permissions granted in the PfCO and

regulations set out in the following CAPs:

• CAP 393 – Air Navigation Order, notably:

o Article 94 (‘Small unmanned aircraft’)

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o Article 95 (‘Small unmanned surveillance aircraft’)

o Article 241 (‘Endangering safety of any person or property’)

• CAP 722 – Unmanned Aircraft Systems Operations in UK Airspace

Key points, as they relate to the operating limitations and conditions of SUA (UAS <7 kg) under a

standard PfCO are paraphrased as follows, and will be adhered to at all times:

The SUA operator must:

• Not allow anything to drop from the aircraft.

• Not fly, unless reasonably satisfied that the flight can be made safely.

• Maintain unaided visual contact to monitor the aircraft and avoid collisions, up to max. 500 m

horizontal distance from the RP and 400 ft vertical distance above ground level. Where SUA

operations occur over steep terrain or cliffs, the SUA can be flown off the edge and below the

RP, provided it remains within 400 ft of the surface.

• Not fly within 50 m of any person, vehicle or property not under the control of the pilot, except

during take-off or landing, when this distance is reduced to 30 m.

• Not fly within 50 m of buildings or structures in a congested area, defined in the ANO as ‘any

area of a city, town or settlement which is substantially used for residential, industrial,

commercial or recreational purposes’.

• Not fly over or within 150 m of any organized event of over 1000 people.

• Not cause an unacceptable risk to any person.

UAS operations will adhere to the Standardised European Rules of the Air (SERA), a copy of which is

maintained on the CAA website:

https://www.caa.co.uk/Commercial-industry/Airspace/Rules-of-the-air/Standardised-European-Rules-

of-the-Air/

The most recent IN relating to the UAS operation is IN-2016/073. In addition, UAS operations will be

carried out using flight parameters which conform to craft-specific operational design flight envelope

(see Volume 2).

The CAA’s SkyWise app will be used to receive instant safety alerts, rule and regulation changes and

airspace amendments.

1.8.4. Methods to determine the intended tasks and feasibility

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Initial customer enquiries should be captured using the tasking request form found in Appendix E.

This form captures the following information:

• Client name and contact details

• Client’s service requirement

• Proposed flight location (using a grid reference or postcode if possible)

• Proposed date and time

A pre-deployment form (Appendix F) and an on-site survey form should also be combined with the

tasking request form to produce a ‘job file’, a hard copy of which will be taken on-site whilst flight

operations are being conducted. This job file will be retained indefinitely. All forms will be completed

digitally and stored on a secure server.

In the first instance, direct consultation with the client, preferably by telephone or in person, but

alternatively via e-mail, by should provide enough information on which to base an initial decision as to

whether, in principle at least, the intended task is likely to be feasible. If the task appears to be feasible

in principle, the next step will be to complete a remote site assessment and complete pre-deployment

and risk assessment forms.

Completion of remote site assessment and the pre-deployment form will identify any potential hazards

or site-specific considerations which must be factored into the planning of UAS operations. For

example, consultation of aeronautical charts will alert the RP to any permanent or temporary restrictions

on airspace use, whilst scrutiny of Ordnance Survey maps and aerial imagery (e.g. Google Earth) for

an area of operation will highlight features such as power lines or buildings and structures, as well as

providing a broad overview of the nature of the topography in the area. This information will feed directly

into the production of the operation risk assessment, where measures to mitigate any hazards can be

addressed, and an initial decision on whether the operation is feasible.

1.8.5. Site planning and assessment

The pre-deployment form (Appendix F) should be completed prior to the commencement of on-site

UAS operations. In the process of completing this form, a range of UAS operating environment

considerations will be assessed as follows:

• Identification of airspace designation (i.e. uncontrolled, controlled, restricted, prohibited,

danger) and other aircraft operations (e.g. local aerodromes) and review any limitations on flight

design or execution (e.g. a limit on maximum permitted aircraft flying height in a controlled

airspace. Trained NU staff to consult aeronautical charts using the SkyDemon Light website

portal (www.skydemonlight.com) and/or app to identify airspace designation and any hazards

to UAS operation, such as HIRTA or wind turbines.

• Obtain landowner permission (may or not be the client). NU staff responsibility.

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• Check for any temporary airspace restrictions (NOTAMs) using the NATS website, or

smartphone/tablet app.

• Consult Ordnance Survey maps (e.g. using Bing maps: www.bing.com/maps) to identify

primary topographic / natural and manmade features (e.g. power lines, radio masts, etc) or

areas (e.g. congested areas or habitation, recreational areas) significant to proposed UAS

operation. Additional remote site inspection of high resolution aerial or satellite imagery of the

location will be carried out using Google Earth/Maps (or an equivalent). At this stage, a potential

take-off and landing site may be identified.

• Consider checking GNSS satellite coverage for proposed time and day of operation (or use to

inform choice of time and day).

• Verify that craft is in operational condition and address any outstanding issues if necessary.

1.8.6. On-site communications

Contact telephone numbers will be recorded using the on-site survey template (Appendix G) before

embarkation to the site. This task is best carried out at the planning stage and at the same time as

completion of the pre-deployment form.

• Client

• Flight team

• Local Air Traffic Control

• Local Aerodrome Traffic Controller(s)

• Local police constabulary

All on-site communication will be verbal. If deemed necessary, handheld radios will be issued to

members of the flight team (e.g. spotters) who are stationed in remote areas of the site. Members of

the flight crew may choose to wear high-visibility vests to alert members of the public to their presence.

If operations are to take place in an area where mobile phone signal is intermittent or non-existent, a

member of the flight team will be stationed in the nearest location with consistent signal coverage, and

will be in radio contact with the on-site flight team. In the event of an emergency, instructions will be

given over handheld radio for contact with, e.g. the emergency services, to be made, and crucial

information relayed. If operations are to be carried out in particularly remote areas, mobile phone and

data signal coverage will be checked using Ofcom’s Mobile & Broadband Checker app.

1.8.7. Pre-notification

Pre-notification is required if a planned flight operation is to take place within two and a half nautical

miles of any aerodrome (in the UK). The RP should contact the local ATC to advise the controller of the

planned flight operation at least twenty-four hours before the planned flight. Contact details for the

tower will be recorded on the on-site survey template. If the planned flight operation is to take place in

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an area where members of the public are likely to be present, it may be appropriate to inform the local

police. The contact number for the local constabulary will be recorded on the on-site survey template.

1.8.8. Site permissions

NU will obtain prior permission in writing from all landowners over which flight operations are to be

conducted. Permissions will preferably be obtained by e-mail as part of the pre-site assessment

process, though in some instances it may be necessary to obtain a written signature from the client on

site, which will be recorded on the on-site survey template (Appendix G). No flight operations will

commence without permission from all relevant landowners.

1.8.9. Meteorological conditions

In the week leading up to any flight operation the RP will obtain long range weather forecasts. Twenty-

four hours before the proposed flight operations an additional, up-to-date weather forecast will be

obtained. The RP will then review the weather forecast and, based on the craft’s operational envelope,

will make a decision about the feasibility of the planned flight operations. If possible, clients should be

informed at least twenty-four hours in advance of the proposed flight time if operations are to be

postponed. Weather forecasts from one or more of the following sources will be consulted:

• UK Meteorological Office (www.metoffice.gov.uk/public/weather/forecast)

• MetCheck (www.metcheck.com/UK/)

• UAV Forecast (www.uavforecast.com)

1.8.10. On-site procedures

▪ Site Survey Upon arrival at the operating site location, the NU RP will carry out an on-site assessment survey to

familiarise themselves with the local geography of the site. This survey is completed by undertaking a

site walk-over to confirm the presence of any hazards marked on the pre-deployment form, and to

identify any additional hazards. If additional crew are present, it is advisable to carry out this procedure

with all present, so that all issues can be discussed as they are found. All findings should be recorded

using the on-site assessment form (Appendix G). To facilitate crew orientation and assist with flight

operations, it may be helpful to utilise a smartphone or tablet device running the GPS Status & Toolbox

app. This complies with CAP 722 – Appendix A3/A4 (Site Survey Assessment).

▪ Selection of operating area and alternate The NU RP should select a position from which to deploy, land and operate the UAS, which should be

kept clear of obstructions. This position should ensure full VLOS over the area of interest (AOI) and

preferably be positioned between the AOI and the sun to avoid visual impairment during UAS operation.

This position should be discussed with the observer, when present.

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The RP should select a take-off/landing zone and, where available, backup landing area. This zone

should be discussed with the observer, when present, and should:

• Be clear of physical obstacles (e.g., overhanging trees, rocks, buildings, power lines etc.)

• Be on level terrain (avoiding steep slopes)

• Consider effects such as wind shear (caused by vegetation, buildings, cliffs etc.)

• All buildings and persons not under the control of the RP must remain 30 metres away from the

aircraft for take-off and landing, and 50 metres away during flight.

▪ Crew briefing If possible, details of the operation should be issued to flight team at least twenty-four hours prior to

deployment. The RP will give a briefing to the flight team before any flight operations take place. The

briefing will cover the criteria listed below.

• Advise of take-off, landing, operating areas.

• Confirm flight plan with the flight team, including anticipated flight number and duration.

• Confirm emergency procedures.

• Check that the crew are happy to proceed and confirm duties and responsibilities.

• Issue two-way radio communication devices if required and state channel to use.

▪ Cordon Procedure The pre-site assessment should have identified if a cordon is required, but this decision will be re-

evaluated on-site by the RP. If large numbers of the public are expected, then a cordon should be

established fifty metres around the planned flight path. This cordon should be set out using cones and

safety tape. Signs should be placed every 40 metres advising members of the public that UAS flight

operations are in progress. Marshalls may be required to be positioned at gates or on public footpaths

to advise members of the public about the dangers of entering the area. Gates may be closed, access

may be restricted, but spotters may not detain any members of the public or prevent them from

accessing public rights of way. The spotters will advise on the dangers of entering restricted areas and

to advise the RP about public encroachments. If the location is in a less populated area, such as open

countryside, a local cordon around the take-off and landing area may be established if deemed

necessary by the RP. This may be as straightforward as four markers set out into a five metre square

around the RP and encompassing the take-off and landing zone. It is the responsibility of the spotter or

observer/marshall to ensure that the RP is aware of any encroachment from a member of the public.

▪ Communications See section 1.7.6.

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▪ Weather Checks

An on-site weather assessment will be made by the RP, who will ultimately make the decision as to

whether current or anticipated meteorological conditions are likely to affect the safety of UAS

operations. Factors which will be assessed in the context of the craft’s operational envelope and

operation include visibility, precipitation, and wind speed. Where uncertainty exists over wind speed, a

real-time assessment of local wind speed will be obtained from www.windytv.com. A handheld

anemometer may be used to confirm wind speed if deemed necessary.

Refer to section 1.7.9 for protocols for pre-deployment weather checks.

▪ Charging and fitting of batteries NU personnel are responsible for charging UAS batteries. All batteries should be checked prior to

embarkation to the site. All batteries will be identified by a unique identification code, written on each

battery pack. These battery identification codes are recorded in the battery charge logbook, which is

stored on an internal directory (Appendix H). Protocols for safe storage, charging, transportation and

discharging are intended to significantly reduce the risk of Lithium Polymer (LiPo) battery failure.

The main causes of LiPo battery failure are:

• over-discharging (below 3.2 V per cell)

• over-charging (above 4.2 V per cell)

• exposure to extreme temperatures

The risk of overcharging will be mitigated by using intelligent flight batteries, which have integrated

balancing and protection circuitry. Over-discharging will be avoided by regular monitoring of battery

voltage levels whilst the craft is in flight, and battery condition will be checked during pre-flight tests.

Procedures for retrieving UAS before battery levels become critical are expanded on in Volume 2.

Batteries will not be left unattended whilst charging. Battery changes in between successive flights will

be carried out by any trained member of the flight team, ideally the RP. Battery packs will be suspended

from use if there is a noticeable drop in capacity (manifested as reduced flight endurance), if the charge

cannot be balanced to within 0.1V between cells, or if any signs of physical deterioration are observed

(e.g. puncturing). At the discretion of the Accountable Manager, suspended batteries will either be

repaired by an approved repair centre, or will be responsibly disposed of.

▪ Loading of equipment Where an additional payload is to be fitted to the craft, the RP is responsible for ensuring that this is

securely attached and does not interfere in any way with the safe operation of the craft. No additional

payloads are currently used in commercial NU operations. This information will be reviewed if additional

/ non-standard payloads are to be used.

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1.8.11. Assembly and functional checks

Minimal assembly is required for the use of off-the-shelf drones. Assembly comprises the removal of

motor protectors, the fitment of propeller blades, removal of the camera gimbal protector, and the

fitting of a flight battery. The craft will be visually inspected at the end of this process for any

irregularities and before pre-flight checks are undertaken.

1.8.12. Pre-flight, intermediate, and post-flight checks

The NU RP is responsible for completing the following checklists which outline the procedures to be

followed during aircraft start-up and following recovery. Checklists are found in Appendices I and J.

• Pre-flight checklist

• Post-flight checklist

If any fault or problem is found during the pre-flight checks which cannot be remedied on-site, then

the intended UAS operation must be postponed until a solution is found. Any interrupted checklist

procedure must be restarted if a problem is identified and remedied.

1.8.13. Flight procedures

The following mandatory operating procedures are to be adhered to by the RP and, where applicable,

observer. This complies with CAP 393 and CAP 722).

• RP to keep aircraft within VLOS, within a 500 m wide by 400 ft (121 m) high bubble

• RP to maintain primary focus on the aircraft and immediate surroundings

• RP to ensure they can hear audio notification from ground control station (e.g. smartphone,

tablet) for key flight parameters (telemetry status, UAV position, distance to next waypoint,

flight battery voltage, flight mode, triggered failsafe etc).

• Spotter (or Marshall if present) to maintain visual lookout for public encroachments and

airspace incursions.

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1.8.14. Emergency procedures

The table below outlines a range of potential emergencies which may arise during UAS deployment, alongside recommended actions and person(s)

responsible. Unless otherwise stated, the RP is responsible for implementing the post-incident actions.

Emergency Type Action Required (on site) Person(s) responsible Post-incident actions

Transmitter

communications

dropout. Pilot control of

craft lost.

In the first instance, pilot should toggle between GPS

ATTI mode in an attempt to regain control (depending

on which mode the aircraft was in when loss of control

occurs).

If control cannot be regained, call “Radio loss” so that

the crew understand the situation and can observe the

aircraft’s flight path. Upon transmitter failure or

frequency interference the aircraft will enter the

‘Failsafe’ mode and should automatically return to the

home point.

RP

Recover craft and review potential causes

for communications dropout, such as

unforeseen environmental factors (signal

obstruction/interference, sudden loss of

transmitter power, etc). Visually inspect craft

for any visible damage and undertake flight

test in a controlled environment. To be

logged as a minor incident if control is

regained and contributing factors identified

and mitigated, otherwise constitutes a major

incident and will require further

investigation (as per sections 1.6.3 and

1.6.5). If the latter, provide flight logs and

description of issue to manufacturer or an

approved repair centre for investigation and

consider submitting a MOR. Submit craft for

inspection if requested.

Upon seeing or hearing the call “Radio Failsafe” ensure

that the take-off site is clear of all persons as the

aircraft will be returning to its initial ‘power up’

coordinates.

RP/Observer/Spotter

Loss of Propulsion

(Motor or propeller

failure, aircraft battery

failure)

Aircraft Battery Failure

Call “Dead Drone” and assess if the aircraft is

controllable, if sufficient control is maintained head

directly to either the landing site or alternate landing

site whichever is closest. If control is compromised try

to execute a controlled descent.

RP

Recover craft and inspect for damage to

motors/propellers/battery. Review battery

condition and cell voltages. Follow incident

reporting procedure. Consider completing a

MOR. Undertake next flight under controlled

conditions and review craft performance.

Submit craft for professional inspection if

issue remains unresolved. If battery failure,

report nature of failure to manufacturer and

dispose of responsibly or submit for

inspection.

Upon hearing the call “Dead Drone” identify the closest

safe landing position to the aircraft and advise the RP.

Spotter

Upon hearing the call “Dead Drone” immediately clear

any persons directly underneath or in the path of the

aircraft to either the landing site or alternate landing site

whichever is closest. Maintain visual contact with the

aircraft once the area is clear.

Spotters / Marshall

Ground Control Station

Failure / RC loss

The RP will call “GCS Failsafe” to alert the ground crew

and will record the last known voltage of the UAS and

mission time and assess whether there has been a

complete failure of the GCS, or whether it is a signal

dropout. If the latter, the RP should wait to see if signal

returns before continuing the operation if safe to do so,

RP Recover craft and troubleshoot likely causes

of GCS failure – e.g. signal failure, app

crash, GCS sudden loss of power or battery

run-down. Advised to carry spare battery for

GCS, although replacing GCS battery and

rebooting whilst craft remains in-flight is

33

or abort the operation. Upon extended signal loss or

total GCS failure, the craft will automatically RTH.

inadvisable. Consider using an alternative

GCS for future operations unless issue can

be easily and safely resolved. Complete

Incident Report Form.

GPS failure

Call “GPS Failsafe” and confirm that the UAS has

entered ‘ATTI’ mode (or craft-specific equivalent).

Check craft responsiveness and continue with flight

operations if deemed safe to do so. If control is

compromised, execute a controlled descent and RTH

manoeuvres.

RP Recover craft and review likely causes of

GPS failure or signal dropout. Was there

unforeseen signal interference in the area?

If so, record and factor into future pre-

deployment planning.

Undertake subsequent flight under

controlled conditions and check whether

GPS functionality has returned, or whether a

more serious problem with the craft’s GPS

unit is likely to be present. If the latter, report

to manufacturer or approved repair centre

and submit craft for inspection/repair if

required. Craft not to be used until issue is

resolved.

Maintain visual contact with the aircraft once the area is

clear. If the craft begins to behave unpredictably,

approach any members of the public in the vicinity and

ask them to accompany you to a safe position.

Assist RP in guiding craft to designated backup landing

zone to effect safe landing if required.

Spotters / Marshall

Public encroachment

Upon being advised by the Observer of a public

encroachment immediately hold position and wait for

further instruction. The Observer will advise of the

location for the safest area to land and confirmation

should be given by the RP that the instruction has been

understood. Immediately proceed to the advised

landing site and cease operations, or resume once

member(s) of public no longer pose a danger to

operations.

RP Review pre-deployment and site survey to

identify whether public encroachment could

be avoided in the future, either through

revised pre-deployment procedures, or

improved public notification (signage, etc). If

member of public was at significant risk at

any time, following incident reporting

procedure.

Aircraft Incursions

Upon identifying an imminent aircraft incursion within

the 400ft, 500 m operating bubble call the relevant

phrase in relation to the RP’s field of view (“Aircraft

Ahead”, “Aircraft Behind”, “Aircraft Left” or “Aircraft

Right”) and maintain visual contact with the

approaching aircraft.

Spotter Review nature of incursion and review

whether it was avoidable. Was due process

followed and airspace

designations/NOTAMs/ATC etc properly

consulted or notified? If possible, contact

local ATC to inform of incursion whilst still on

site. If situation conforms to definition of an

Airprox, file an Airprox using the UK Airprox

Board’s online reporting platform.

If ATC was not alerted to UAS operations

(e.g. if operation >2.5 nautical miles from an

aerodrome) could the incursion have been

Upon observing or being advised by the flight crew of

an aircraft incursion, immediately hold position and look

beneath the aircraft to identify hazards. Descend the

aircraft to around 10 m above the ground or any

structure. Once the incursion no longer exists, the

planned operation may resume. It should be noted that

descending a multi-rotor too quickly can result in a

RP

34

crash due to dropping through ‘dirty’ air (the so-called

‘ring vortex state). If it is safe to do so and is absolutely

necessary, a RP may choose to take a rapid descent

risk to avoid an air collision, but will attempt to effect a

horizontal movement component to minimise this

additional risk.

If the distance as well as their relative positions and

speed between the UAS and any other airspace users

is deemed to compromised the safety of the craft

involved, the RP is to file an Airprox report.

avoided if ATC was contacted as an

additional precaution? Consider reviewing

pre-deployment protocol.

Following incident reporting procedure as

detailed in this document, including MOR.

UAS flyaway

Switch to a non-GPS mode (e.g. ‘ATTI’) to regain

control of the craft. If the aircraft remains unresponsive,

activate the RTH failsafe function. Maintain direct visual

contact with the aircraft for as long as possible. If visual

contact is lost make a note of estimated altitude, speed,

remaining battery endurance and heading. Once the

Observer confirms actual information contact the local

air traffic control and local police using the contact

numbers found on the on-site assessment form to

advise them of the situation. If the aircraft is seen to

make contact with the ground or a structure, execute

the shutdown procedure and walk over to the crash

site. Take photographs at the crash site, contact details

and statements from anyone present and recover the

aircraft. Leave contact details for any property

damaged as a result.

If the UAS has breached the GeoFence and the

appropriate failsafe has not been triggered as

highlighted in the failsafe section, call “Fly Away” so

that the crew understand the situation.

RP

Any aircraft flyaway to be logged as a major

incident – reporting procedure to be

following as documented in section 1.6.3

onwards. MOR to be completed. Liaise with

ATC and local police if craft has gone

beyond VLOS and is unresponsive.

Recover craft if possible and review likely

cause for flyaway. Likely to be indicative of a

more serious/fundamental problem with craft

avionics or GPS unit. Submit craft to

manufacturer or approved repair centre for

further investigation. Craft not to be flown

until problem has been fully investigated and

resolved.

Upon hearing “Fly Away” immediately monitor the

aircraft telemetry data and make a note of the aircraft’s

heading, speed and altitude. Monitor craft telemetry

data for as long as the connection remains. Observer to

assist RP in noting craft information so that the local air

traffic control can be advised by the RP.

RP

Upon hearing “Fly Away” maintain direct visual contact

with the aircraft for as long as possible and advise the

RP of an estimated heading.

Spotter

35

Pilot incapacitation

Upon feeling as though incapacitation is imminent call

“Man down” and activate the failsafe function.

RP

Review likely contributing factors causing

pilot incapacitation. If the emergency

services were not called to site, RP to

consider reporting to their GP to discuss

reasons for incapacitation.

To be logged as a major incident and

reported to the University Health and Safety

Team.

Upon noticing the RP has become incapacitated

activate the RTH failsafe via the transmitter or GCS (if

transmitter is unreachable) and call “Man down”.

Ensure that the RP is not in any imminent danger from

a returning aircraft and then ensure that the take-off site

is clear of all persons as the aircraft will be returning to

its initial ‘power up’ coordinates. Call for the emergency

services if required. Once the aircraft lands and shuts

down, disconnect the flight battery.

Observer

Battery fire whilst UAS

grounded

Upon noticing fire call “Fire”. If the fire is a Lithium

Polymer battery fire do not try to extinguish, allow the

battery to burn out and then extinguish any additional

fires. If the fire cannot easily be extinguished and

increases in size call the emergency services.

All Crew

Report battery failure to manufacturer and

document damage to battery and craft.

Defective or damaged batteries are not to be

returned to the manufacturer via courier.

Review likely causes of fire and identify any

unforeseen contributing factors and consider

additional precautions which could be

implemented to avoid battery fire in the

future. Review battery logbook and

transportation history to isolate any potential

causes.

Fire (UAS in flight)

Upon noticing an aircraft fire call “Aircraft Fire” and wait

for instruction from the Observer. Upon hearing “Aircraft

Fire”, proceed directly as instructed by the Observer to

the safest available landing point. Upon landing initiate

craft shutdown procedure.

RP

Document damage to craft by photograph

and recover craft if safe to do so. Follow

reporting procedure for a major incident and

undertake MOR. Review possible causes of

fire (craft malfunction, environmental

factors?) and submit craft for repair or

inspection and disposal by manufacturer or

an approved repair centre.

Upon identifying an aircraft fire call “Aircraft Fire”. Upon

hearing “Aircraft Fire” immediately identify the nearest

safe landing point and advise the RP. Approach the

aircraft with a fire extinguisher if available and continue

as per the Fire (Ground Equipment) procedure

Observer

Upon identifying an aircraft fire call “Aircraft Fire”. Upon

hearing “Aircraft Fire” wait for the aircraft to land and

then treat the emergency as per above.

Spotter / Remaining Crew

Fire (GCS or transmitter)

Upon noticing fire call “Fire”. If the fire is a Lithium

Polymer battery fire do not try to extinguish. Allow the

battery to burn out and then extinguish any additional

fires. If the fire cannot easily be extinguished and

increases in size call the emergency services.

All Crew

Document damage to GCS or transmitter by

photograph. Review causes and identify

contributing factors or probably cause of fire

(likely to be battery-related). Do not attempt

to use damaged GCS or transmitter

equipment – replacement or use of

36

If a fire occurs which the aircraft is in flight, try to

activate a RTH, or power off the transmitter to force the

aircraft into RTH mode. Refer to above on landing.

alternative equipment is required. Notify

manufacturer or place of purchase of

defective device.

37

Appendix A – Current Northumbria University PfCO

38

39

Appendix B – Northumbria University Incident Report Form (IR4)

The purpose of this form is to record all accidents and incidents. The term Accident is where injury or ill health has occurred.

The term Near Miss and Dangerous Occurrence is where an incident has occurred and there is potential for injury.

Part A: Record of Accident/Incident (Please complete within 24hrs for all incidents)

Surname:

Forename: Age: Sex: M/F

Faculty: Dept: Work/Home

Tele:

Line Managers Name:

Tele:

Occupation:

Home

address

Status: Employee Contractor Visitor Member of the

public

Student Other

✓ Checklist for gathering information:

✓ PPE ✓ High Visibility Tape/ Flash light

✓ Incident reference guide ✓ Clip board ✓ Tape measure and ruler

✓ Pencils / pens, paper ✓ Camera / video camera

Description of Accident/Incident

Location of Accident/Incident:

Building: Accommodation:

Date: Time: First Aider Name:

First Responder Name:

Reported to:

Date: Time:

Description of Injury/Condition:

Refer to Appendix 1 Severity Matrix

Type of Accident/Incident? ( Select as required) Actual or potential for harm?(Select as required)

Near miss:

Dangerous Occurrence:

Minor

Major

Damage Loss: Fatal

Near Miss: Damage/Loss

Over 7 day Injury Over 3 Day injury No lost time Riddor Reportable (F2508)

40

Injury Type: Treatment

This section

MUST be completed

If no injury or damage occurred

record incident as a near miss with

no injury

Where there is more than one injury,

place a number on the part of the

body affected and put the same

number in the type of injury, continue

until all of the injuries are entered.

Body Map Abrasion / Bruising

Amputation

Asphyxiation / poisoning

Burn / scald

Concussion / internal

injuries

Dislocation

Electric Shock

Fracture

Lacerations / cuts

Loss of Sight / eye

damage

Multiple Injuries

Natural Causes

Penetrating Injury

Respiratory distress

Sensitisation / irritation

Shock / stress

Sprain / strain

Superficial Injury

Other

Describe first aids and treatment given by:

Off-site treatment required: Y/N

GP/Hospital in-patient/Hospital out-patient/X-ray/other (delete as necessary)

Did the injured person return to work? Yes/No

Are light/reduced duties been offered? Yes/No / Accepted? Yes/No

41

Date any absence commenced: Date returned to work: (only record if information is available:

Has a health/injury review date been arranged?

Yes/No Date:

Has the incident area been made safe?

i.e. has the immediate danger/chance of escalation been removed

Yes/No

Yes/No

Describe briefly how the Accident / Incident occurred?

(Include event leading up to the incident use plans, photo, or diagrams as necessary) refer to attached guidance

Describe any Equipment/tools/substances being used at the time of the incident

Accident type tick as appropriate

Animals – Attack by 1 Machinery (Excluding Vehicles) 20

Building/Scaffolding Collapse 2 Microbiological Release 21

Burns 3 Molten Metal Release 22

Work Equipment Failure 4 Other Causes 23

Crushed 5 Portable Power Tools 24

Dangerous Occurrence 6 Radiation 25

Drowned 7 Spillage of Chemicals/Harmful Substances 26

Electricity 8 Sports Injury 27

Explosions 9 Striking against Stationary Object 28

Falls from Height 10 Struck by Moving Object 29

Falls on level – Slip/Trip/Stumble 11 Traffic 30

42

Falls on Stairs 12 Trapped 31

Fires 13 Near Miss 32

Hand Tools 14 Violence to Staff 33

Manual Handling 15 Verbal Abuse 34

Sharps 16 Nip 35

Contact with Harmful Substances 17 First Aid 36

Infectious Materials 18 Ill Health 37

Laser Beams 19

43

Part B: Investigation and Information Gathering: Refer to appendix 2: Investigation quick

reference guide

Witnesses: statements to be signed and attached to this report: (Please record witness statements onto

the attached template) refer to quick reference guide: Appendix 3: Witness statement template

Name Job title Statement attached

Photographic Evidence: indicate number

of photos and title.

1.

2.

3.

Identify the immediate actions that caused or contributed to the accident/incident: Commence gathering the

following documents: Risk assessment/ safety procedures/Training records/matrix/Photos of safety signs/PPE etc.

Identify the underlying causes of the accident/incident (refer to guidance notes for assistance). Perform a Why-

Why analysis to help identify contributing factors.

Identify Physical Factors: (appendix 4a)

44

Identify Human Factors: (appendix 4b)

Identify Management System Factors (Appendix 4c)

45

Recommended actions to be taken to minimise likelihood of recurrence: Consider both risk control measures to be

implemented in the long and short term

Risk Assessment: Future loss potential if action not taken: Refer appendix 5 to Risk Matrix

Likelihood of hazard risk effect

1. Unlikely: 2. Possible 3. Likely 4. Almost certain 5. Certain

Severity (MRFWC Injury)

1. None – no injury 2. Minor - first Aid or minor injury that may have had minor

medical treatment 3. Moderate- Lost-time or recordable injury/illness 4. Major -Permanent disability 5. Extreme-Amputation or one or more fatality

Risk = Likelihood x outcome

Low = 1 or 6

Med = 8 or 12

High = 15 or 25

Refer to the risk matrix for further

guidance and highlight

Make Recommendations

Review findings and recommendations (including owners and target completion dates) with the business

Manager/Health and safety central team: The review should ensure:

o Completeness of investigation and data collected. o Thorough root cause analysis has identified all possible causes. o Recommended actions should address the causes of the incident.

Part C: - Actions (Give person responsible and agreed

completion date) Add here additional actions identified

during step 4.

Responsibility Completion date

Physical Controls (Walls, guards, barriers etc.):

Managerial/Procedural controls, Safe Systems of Work:

Information, Instruction and Training:

Safety Signs and warnings:

NB: Ensure that all persons actioned above receive a copy of this form or notification of allocated responsibility

Sign Off Name Signature Date

46

Business Manager

Health and Safety Central Team

Other

Comments by Senior Manager

Across the UNN are there other risk assessments and safe working procedure that may require review and updated?

(is the risk present in any other area of the UNN? If so, communicate actions and controls immediately

Name of risk assessment and safe working procedure Completion date Person responsible

Criteria for Reporting and Investigation Accidents and Incidents

Part A of the report should be completed ASAP following notification of the incident and where possible within the same

shift period as the accident was reported. For Safety and RIDDOR purpose, the Assistant Director of Health and Safety

must be notified of the accident within 24 hrs.

The fully completed IR1 form is to be completed and signed -off within 72 hrs. If this is not possible due to a lengthy

investigation, it should be completed and designated as an interim report. Please liaise with the Central Health and Safety

team for guidance and an approved extension to investigation time.

The person involved in the accident should ideally be interviewed at the scene of the accident or as soon as possible after

the accident has occurred.

Where a person is absent from work as a result of an accident Immediate Manager must arrange a meeting through the

HR department with the injured party as soon as reasonably possible to discuss any limitations they may have and any

support they may require in preparation for their return to work. Except in extreme cases of severe injury, the injured

person should be spoken to by his/her immediate manager on the first day of absence or before the end of the first week

in order to try to prevent the absence becoming a 7 day reportable.

47

Appendix C – Incident logging template

Date

Job

reference

Remote Pilot Crew

Aircraft Incident

specifics

Follow-up actions

Notifications

AIRPROX

MORS

Location details

Incident diagram:

48

Appendix D – Flight time logbook template

Pilot: Period:

Additional flight crew:

Date Job # Aircraft Crew Objective/Notes Flight time

(hrs)

Total flight

time (hrs)

Total hours for period: Signature:

49

Appendix E – Tasking request form template

Date of production:

Job number:

Name of originator:

Name of remote pilot:

Client information

Name of client:

Address:

Contact number:

Notes:

Task information

Task location:

Date / time:

Access restrictions:

Notes:

50

Appendix F – Pre-deployment form template

Job number

Date completed

Remote pilot / RP

Location (6 fig grid ref)

Intended platform

Considerations Actions Findings

Airspace classification A, C, D, E, G

VLOS/EVLOS/BVLOS What is expected of job, how

many operators are required to

complete task?

Other airspace restrictions MATZ, CTR, ATZ, Danger

Areas, Restricted Areas,

Prohibited Areas, NOTAMS

Local ATC / frequency Local ATC in area of operation.

Contact frequency if applicable.

Air users Helipads, microlight,

gliding/power, model aircraft

clubs, kite flying

Air hazards HIRTA, venting sites, arms

ranges, birds

Air space restrictions Power stations, prisons,

hospitals, government buildings

Terrain Terrain type, e.g. mountainous,

lowland, woodland, farmland,

urban

Ground hazards e.g. Lakes, rivers, motorways,

railways

51

Public access Footpaths, bridleways, roads,

public rights of way

Congested areas

Restrictions e.g. power stations, prisons,

schools, hospitals, government

buildings

Sensitivities e.g. elderly homes, churches,

nature reserves, livestock.

Also check relevant byelaws

Risk mitigation Alternative time/day to avoid

congestion

Weather Advance forecast of

intended task location

(if available)

Task complexity

(low, medium, high)

52

Appendix G – On-site survey template

Job Number:

Date completed:

Personnel:

Notes of intended task:

Weather:

Task Notes Check

1. Confirm pre-deployment form is completed

and a hard copy present.

2. Confirm landowner permission obtained if

applicable.

3. Confirm whether ATC has been notified if

required.

4. If possible, walk-over surrey around AOI to

check for obstructions, visual limitations or

other hazards.

5. Locate safest take-off/landing areas and

alternative(s)

6. Confirm flight plan is safe and appropriate

and brief crew (+client if

present/necessary)

7. If required, ensure safety clothing

equipment has been issued

8. Unload equipment

9. If work is in an area with public access:

Set up cordon if required? Check for public

address system to announce planned

mission?

53

Appendix H – Battery log template

Date Flight

Battery 1

Flight

Battery 2

Flight

Battery 3

Flight

Battery 4

Flight

Battery 5

Notes

04/03/17 ✔ ✔ ✔

09/03/17 ✔ ✔ ✔ Check B2 voltages – discharge then

full charge + re-check

11/04/17 ✔ ✔ ✔

29/05/17

(completed above as example)

54

Appendix I – Pre-flight checks

55

Appendix J – Landing and post-flight checks

Landing checklist:

Post-flight checklist:

Task Check

1. Upon touchdown, power motors down. Keep transmitter powered on.

2. Note flight duration and battery voltages in logbook.

3. Power off flight battery (manual).

4. Recover aircraft from landing area (if appropriate)

5. Record pilot and other flight details in relevant logbook

6. Remove memory card from UAS and review images/data with client if necessary

7. Shut down GCS / flight app (if no further flights are to be undertaken)

8. On return to base, download image data from sensor memory cards

9. Download flight logs from flight controller

56

Appendix K – Maintenance logging template

Aircraft Serial no: Firmware/software

version:

Model: Hours since last

service:

Total hours:

Next service:

Service Element Checked Notes PASS / FAIL

Frame integrity

(visual)

All bolts tightened

Correct items fitted

Items securely fitted

Systems to check:

Flight controller

IMU

GPS

Compass

Gimbal

Video downlink

Ground station

Transmitter (craft)

Transmitter (payload)

(if applicable)

57

Appendix L – EU reg 785/2004 insurance statement

U M Association Limited Registered Office: Hasilwood House, 60 Bishopsgate, London, EC2N 4AW

Registered in England and Wales No. 2731799

Hasilwood House 60 Bishopsgate London EC2N 4AW Tel: 020 7847 8670 Fax: 020 7847 8689

TO WHOM IT MAY CONCERN

01 August 2018

Dear Sir/Madam

UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE & ALL ITS SUBSIDIARY COMPANIES

We confirm that the above Institution is a Member of U M Association Limited, and that the following cover, compliant with EU reg 785/2004, is currently in place for the use of Unmanned Aerial Vehicles:-

PUBLIC AND PRODUCTS LIABILITY

Certificate of Entry No.

Period of Cover

Unmanned Aerial Vehicles Extension

UM118/12

1 August 2018 to 31 July 2019

Notwithstanding Exclusion 1 b) Cover under Part III Section (1) – Public and Products

Liability is extended to include liability arising out of or from the ownership possession or

use by or on behalf of the Member of any unmanned aerial vehicle (UAV) provided that:

a) the Member (and any person acting on the Member’s behalf)

complies with the operating and licensing provisions of the Civil Aviation Authority in

respect of the use of the UAV in the United Kingdom, and

b) the UAV is restricted to 121.9 metres from ground level (400 feet), and

c) the maximum range of the UAV is not greater than 1 kilometre from the operator,and

d) the operator of the UAV has obtained the full qualification, where required, from

the local aviation authority or is specifically trained, or is being trained in the presence of

a competent person, and

e) the UAV is within the airspace of the United Kingdom, and

f) the UAV is not a military vehicle, does not carry weapons of any

kind and is not being used for military purposes or in any way involving military purposes.

g) Where the UAV (drone) weighs more than 250g, the operator has obtainedmandatory registration and can demonstrate operator competency

Limit of Indemnity

Cover provided by

“Unmanned Aerial Vehicle” includes unmanned aerial systems (or any

part thereof) and radio controlled helicopters.

£20,000,000 any one event and in the aggregate in respect of Products Liability and unlimited in the aggregate in respect of Public Liability.

U M Association Limited and Excess Cover Providers led by QBE Insurance (Europe) Limited

If you have any queries in respect of the above details, please do not hesitate to contact us.

Yours faithfully

Paul Cusition For U.M. Association Limited