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www.hennecke.com 360˚ TRAININGS >> Practice-oriented courses and seminars for the professional handling of Hennecke’s machine and plant technology Training and seminar programme 2016

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www.hennecke.com

360˚ TRAININGS

>> Practice-oriented courses and seminars for the professional handling of Hennecke’s machine and plant technology

Training and seminar programme

2016

360˚TRAININGS

Maximum Efficiency

02

Professional and practice-oriented

03

The theoretical content of the training is transmitted in the new, in-house training center and the practical transfer takes place withthe help of original machines. The portfolio's modularity guaranteesthat the training sessions are tailor-made. Special seminars round offthe standard programme.

Explanations about the Modules

On the following pages, you will find more detailed information about the different modules and their contents. Please pay attentionto the different recommendations for taking part in the different training modules.

>> Before taking part in some seminars from Module Group II, we suggest that newcomers participate in the basic seminar on polyurethane technology [G-PU].

>> The seminars from Module Group III are predominantly directed at maintenance servicers, fitters, machine operators and foremen. The seminars on application technology as well as those for production and maintenance managers are also recommended.

>> The Module Group IV practical seminars give maintenance electricians and project engineers all the necessary information about hardware, software applications and system interfaces.

>> In Module Group II + III + V, we offer you on request a series of customized seminars. These take place in our training center or at your premises straight on the machine or plant.

>> All seminars are also offered in English at no extra cost. Please contact our 360° Service Hotline for exact appointments. We can also offer you other foreign languages on request.

If you have any questions, we can be contacted in person at all times.

Training Modules I - V

04

Seminars for Technical Service and Maintenance

Module IIISeminars for Metering Machine

Operators and Mixhead technology

Module II

Three days, theory and practice

STREAMLINE [M-STL]

Three days, theory and practice

ELASTOLINE V/F [M-EL]

Three days, theory and practice

TOPLINE HK[M-TL]

Three days, theory and practice

HIGHLINE[M-HL]

One day, theory

INTEGRATION ROBOT[G-IR]

NEW

Basic Seminar on Polyurethane Technology

Module I

One day, theory and practice

Basics on polyurethanetechnology[G-PU]

Drei Tage, Theorie und Praxis

HIGHLINE[G-HL]

inkl. Mischkopfbaureihe MT/MXL

Three days, theory and practice

HIGHLINE[G-HL]

incl. MT /MXL mixhead type

Three days, theory and practice

TOPLINE HK[G-TL]

incl. MX /MT mixhead type

Three days, theory and practice

PUR-CSM (MICROLINE or TOPLINE)[G-CSM]incl. MN mixhead type

Three days, theory and practice

STREAMLINE [G-STL]

incl. MT /RTM mixhead type

Three days, theory and practice

ELASTOLINE V/F [G-EL]

incl. MEL mixhead type

05

Practical Seminars on Automation Technology

Module IV Module V

Hardware configuration

Software configuration

System interfaces

Plant technology

Customized Seminars

Special machines

MICROLINE

TOPLINE HT

HK-R 5000

CARBOMAT

AEROMAT GU /ST

PENTAMAT 30i / 50i

Sandwich panel lines

Refrigerator lines

Slabstock lines

Moulded foam lines

TOPLINE HK-MF (multi-component)

[P-A]

One day, theory andpractice

PURTRONIC [P-PTC]One day, theory and practice

The dates for Module I and II can be found in our trainings calendar.The dates for Module III to V are available on request.

The training can also be requested on the machine or plant at your site.

2016All seminar dates at a glance

G-CSM

G-CSM

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G-IR

G-STL

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Please contact us anytime if you wish to make an individual appointment.

Basic Seminar on Polyurethane Technology

08

Basics on polyurethane technology [G-PU]

Learning objectives:

The participants acquire the basics in polyurethane chemistry. They learn how components are composed and how they behave duringchemical reactions. Furthermore, the seminar also teaches participants how to deal with chemicals safely and how raw materials shouldbe stored properly.

I

Target group

Newcomers, machine fitters, machine operators, production managers, quality management staff

Number of participants

Three to eight people

Duration of seminar

One day, 9:00 – 16:00 hrs

Seminar fee

290.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

Seminar contents:

Basic principles of polyurethane raw materials

Products made of polyurethane

Polyols (composition of raw material)

Isocyanates (composition of raw material)

The reaction mix

Determination of characteristic parameters during the reaction process

Determination of characteristic values of the finished product

Hazards and how to avoid them when processing polyurethane materials

"Hands-on" practical exercises

Seminars for Metering Machine Operators

09

II HIGHLINE [G-HL]We recommend that newcomers take part in the basic seminar on polyurethane technology [G-PU]

Learning objectives:

After the seminar, participants will know how to operate and set HIGHLINE high-pressure metering machines. They will be able to namethe components used and be familiar with their function and operation. It will be possible for them to carry out production adjustmentsand modifications to system parameters independently and effectively. Moreover, they will be able to adjust the pumps, mixhead and injectors and explain their function. The participants will also be in a position to localize any faults and correct them (fault simulation).Participants will also be taught to troubleshoot mixhead problems.

Target group

Newcomers, machine fitters, machine operators, foremen, application engineers, quality management staff, production and maintenance managers

Number of participants

Three to eight people

Duration of seminar

Three days, each 9:00 – 16:00 hrs

Seminar fee

1.350.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

Seminar contents:

Configuration of the HIGHLINE metering machine according to the diagrams (wet end and hydraulic system)

Safety equipment and its functions

Design and operation of metering pumps

Machine operation using the operator panel (OP)

Overview of different menus at the OP and explanation of adjustable parameters

Recording and function of a pump characteristic

Machine operation (practical exercises)

Adjusting foam pressure, selecting and replacing injectors

Localization and correction of troubles and faults

Working with the documentation and spare parts lists

Electrical, hydraulic and pneumatic control of the mixhead

Troubleshooting

Maintenance and practical exercises on the mixhead (replacement of seals)

Functioning principle and design of mixhead

II TOPLINE HK [G-TL]We recommend that newcomers take partin the basic seminar on polyurethane technology [G-PU]

1010

Learning objectives:

After the seminar, participants will know how to operate and set TOPLINE HK high-pressure metering machines. They will be able toname the components used and be familiar with their function and operation. It will be possible for them to carry out production adjustments and modifications to system parameters independently and effectively. Moreover, they will be able to adjust the pumps,mixhead and injectors and explain their function. The participants will also be in a position to localize any faults and correct them (fault simulation). Participants will also be taught to troubleshoot mixhead problems.

Target group

Newcomers, machine fitters, machine operators, foremen, application engineers, quality management staff, production and maintenance managers

Number of participants

Three to eight people

Duration of seminar

Three days, each 9:00 – 16:00 hrs

Seminar fee

1.350.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

Seminar contents:

Configuration of the TOPLINE HK metering machine according to the diagrams (wet end and hydraulic system)

Safety equipment and its functions

Design and operation of metering pumps

Machine operation using the operator panel (OP)

Overview of different menus at the OP and explanation of adjustable parameters

Recording and function of a pump characteristic

Machine operation (practical exercises)

Adjusting foam pressure, selecting and replacing injectors

Localization and correction of troubles and faults

Working with the documentation and spare parts lists

Electrical, hydraulic and pneumatic control of the mixhead

Troubleshooting

Maintenance and practical exercises on the mixhead (replacement of seals)

Functioning principle and design of mixhead

1111

II PUR-CSM [G-CSM]This seminar assumes knowledge of how to operate industrial robots. In addition to that, we recommend that newcomers take part in the seminars [G-PU] and [G-TL]

Learning objectives:

After the seminar, participants will know the basics of how to operate and set TOPLINE HK or MICROLINE high-pressure metering machines with regard to PUR-CSM polyurethane spray technology. They will be able to name the components used and be familiar withtheir function and operation. In addition, the function and design of the glass fibre feed system is explained so that operators can carryout maintenance work at the chopping unit. It will be possible for the participants to carry out production adjustments and modificationsto system parameters independently and effectively. Moreover, they will be able to adjust the pumps, mixhead and spray nozzles and explain their function. The participants will also be in a position to localize any faults and correct them (fault simulation). Participants willalso be taught to troubleshoot mixhead problems.

Seminar contents:

Configuration of the TOPLINE HK and MICROLINE (brush-up)

Safety equipment and its function

Metering pumps, design and operation

CSM mixhead portfolio(MN6, MN8, MN10, MN10-4), function, setting of the foaming pressure, selection and change of injectors, air pressure and volume during the spraying process

Chopping unit and roving station, function and setting

Machine operation at the Operator Panel (OP), overview of the individualmenus on the OP and explanation of the different parameters

Dry end, function and interface to the wet end and robot

Troubleshooting, maintenance and servicing

Determination of optimal process parameters and the effect of individual parameter changes (practical exercises in the CSM-CENTER)

Target group

Newcomers, machine fitters, machine operators, foremen, application engineers, quality management staff, production and maintenance managers

Number of participants

Three to eight people

Duration of seminar

Three days, each 9:00 – 16:00 hrs

Seminar fee

1.350.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

Electrical, hydraulic and pneumatic control of the mixhead

Troubleshooting

Maintenance and practical exercises on the mixhead (replacement of seals)

Functioning principle and design of mixhead

II

12

Learning objectives:

After the seminar, participants will know how to operate and set STREAMLINE high-pressure metering machines. They will be able to namethe components used and be familiar with their function and operation. It will be possible for them to carry out production adjustmentsand modifications to system parameters independently and effectively. Moreover the participants will also be in a position to localize anyfaults and correct them (fault simulation). Participants will also be taught to troubleshoot mixhead problems.

Target group

Newcomers, machine fitters, machine operators, foremen, application engineers, quality management staff, production and maintenance managers

Number of participants

Three to eight people

Duration of seminar

Three days, each 9:00 – 16:00 hrs

Seminar fee

1.350.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

Seminar contents:

Configuration of the STREAMLINE metering machine according to the diagrams (wet end and hydraulic system)

Safety equipment and its functions

Design and operation of metering pumps

Machine operation using the operator panel (OP)

Overview of different menus at the OP and explanation of adjustable parameters

Recording and function of a pump characteristic

Machine operation (practical exercises)

Adjusting foam pressure, selecting and replacing injectors

Localization and correction of troubles and faults

Working with the documentation and spare parts lists

STREAMLINE [G-STL]The seminar provides basic knowledge of the STREAMLINE high-pressure metering machine

Electrical, hydraulic and pneumatic control of the mixhead

Troubleshooting

Maintenance and practical exercises on the mixhead (replacement of seals)

Functioning principle and design of mixhead

13

II ELASTOLINE V/F [G-EL]The seminar will provide participants with important basics on processing PU elastomers with the ELASTOLINE low-pressure metering machine

Learning objectives:

After the seminar, participants will know how to operate and adjust ELASTOLINE low-pressure reaction casting machines. They will be familiar with the function and operation of all assemblies and individual parts installed in the machine. It will be possible for them to carryout production adjustments and modifications to system parameters independently and in a process-oriented manner. The participants will also be in a position to localize any faults and correct them (fault simulation). Participants will also be taught to troubleshoot mixhead problems.

Seminar contents:

Configuration of the reaction casting machine according to the diagrams and layouts

Safety equipment and its functions

Design and operation of metering pumps

Design and operation of mixhead and metering technology

Function and principle of the heating systems

Machine operation and menu navigation on the MP

Overview and benefit of the individual plant parameters

Recording and function of a pump characteristic

Practical operation and handling of the plant

Setting of all relevant process pressures

Localization and correction of troubles and faults

Working with the documentation and spare parts lists

Target group

Newcomers, machine fitters, machine operators, foremen, application engineers, quality management staff, production and maintenance managers

Number of participants

Three to eight people

Duration of seminar

Three days, each 9:00 – 16:00 hrs

Seminar fee

1.350.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

Electrical, hydraulic and pneumatic control of the mixhead

Troubleshooting

Maintenance and practical exercises on the mixhead (replacement of seals)

Functioning principle and design of mixhead

14

II ROBOT INTEGRATION [G-IR]We recommend that participants take part in the PUR-CSM seminar

Learning objectives:

The participants will be taught how the standardized interface between coupling control and the robot controller (ABB or FANUC product)functions. This comprises the hardware interface with safety signals and the software interface with the program number transfer andthe corresponding reference signals.

Target group

Project engineers (knowledge ofPLC [SIMATIC S7] programmingand of the respective robot product is necessary)

Number of participants

Three to eight people

Duration of seminar

One day, 9:00 – 16:00 hrs

Seminar fee

450.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

Seminar contents:

Structure of PLC program

Structure of robot program

Hardware interface - System signals- Safety signals

Software interface - Signal exchange- Program number transfer

Learning objectives:

After the seminar, participants will know how to repair and service HIGHLINE high-pressure metering machines. They will be able tocarry out necessary maintenance and repair work independently and effectively within a short period of time.

Seminar contents:

III

Seminars for Technical Service and Maintenance

15

Target group

Maintenance servicers, service personnel, foremen and production managers

Number of participants

Three to eight people

Duration of seminar

Three days, each 9:00 – 16:00 hrs

Seminar fee

870.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

HIGHLINE [M-HL]We recommend that newcomers take part in the seminar on metering machine technology [G-HL]

Configuration of the HIGHLINE metering machine according to the diagrams (wet end and hydraulic system)

Safety equipment and its function

How to check and fill hydraulic bladder accumulators

Basic requirements for operating the machine (energy supply)

Maintenance and repair of the tank periphery (refill pump)

Replacement of the shaft seals on the tank stirrer

How to check and replace component filters

How to check the sealing liquid system on the seals (Stirrer, metering pump, high / low pressure switching system)

Replacement of shaft seals on metering pumps

How to check and maintain the injectors

Instructions in performing the necessary maintenance work on the mixhead

How to handle the auxiliary tools for dismounting and mounting seals

Troubleshooting

How to handle the lubrication and maintenance instructions of the machine

16

Learning objectives:

After the seminar, participants will know how to repair and service TOPLINE HK high-pressure metering machines. They will be able tocarry out necessary maintenance and repair work independently and effectively within a short period of time.

III TOPLINE HK [M-TL]We recommend that newcomers take part in the seminar on metering machine technology [G-TL]

Target group

Maintenance servicers, service personnel, foremen and production managers

Number of participants

Three to eight people

Duration of seminar

Three days, each 9:00 – 16:00 hrs

Seminar fee

870.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

Seminar contents:

Configuration of the TOPLINE HK metering machine according to the diagrams (wet end and hydraulic system)

Safety equipment and its function

How to check and fill hydraulic bladder accumulators

Basic requirements for operating the machine (energy supply)

Maintenance and repair of the tank periphery (refill pump)

Replacement of the shaft seals on the tank stirrer

How to check and replace component filters

How to check the sealing liquid system on the seals (Stirrer, metering pump, high / low pressure switching system)

Replacement of shaft seals on metering pumps

How to check and maintain the injectors

Instructions in performing the necessary maintenance work on the mixhead

How to handle the auxiliary tools for dismounting and mounting seals

Troubleshooting

How to handle the lubrication and maintenance instructions of the machine

17

Learning objectives:

After the seminar, participants will know how to repair and service STREAMLINE high-pressure metering machines. They will be able tocarry out necessary maintenance and repair work independently and effectively within a short period of time.

III STREAMLINE [M-STL]We recommend that newcomers take part in the seminar on metering machine technology [G-STL]

Seminar contents:

Configuration of the STREAMLINE metering machine according to the diagrams (wet end and hydraulic system)

Safety equipment and its function

How to check and fill hydraulic bladder accumulators

Basic requirements for operating the machine (energy supply)

How to check the compressed air driers (option)

Maintenance and repair of the tank periphery (vacuum, refilling and diaphragm pump)

How to check and replace component filters

How to check the function of the feed pumps

How to check the function of the metering pumps

How to check and maintain the injectors

Instructions in performing the necessary maintenance work on the mixhead

Troubleshooting

How to handle the lubrication and maintenance instructions of the machine

Target group

Maintenance servicers, service personnel, foremen and production managers

Number of participants

Three to eight people

Duration of seminar

Three days, each 9:00 – 16:00 hrs

Seminar fee

870.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

18

Learning objectives:

After the seminar, participants will know how to repair and service ELASTOLINE F and ELASTOLINE V low-pressure metering machines.They will be able to carry out necessary maintenance and repair work independently and effectively within a short period of time.

III ELASTOLINE V/F [M-EL]We recommend that newcomers take part in the seminar on metering machine technology [G-EL]

Seminar contents:

Configuration of the ELASTOLINE metering machine according to the diagrams (wet end and hydraulic system)

Safety equipment and its function

How to check and fill hydraulic bladder accumulators

Basic requirements for operating the machine (energy supply)

How to check the compressed air driers

Maintenance and repair of the tank periphery (vacuum, refilling and diaphragm pump)

How to check the tank temperature control system (air or oil)

How to check and replace component filters

How to check the function of the metering pumps

How to check and maintain the injectors

Maintenance work on the MEL stirrer mixhead

Troubleshooting

How to handle the lubrication and maintenance instructions of the machine

Target group

Maintenance servicers, service personnel, foremen and production managers

Number of participants

Three to eight people

Duration of seminar

Three days, each 9:00 – 16:00 hrs

Seminar fee

870.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

19

Practical Seminars on Automation Technology

Learning objectives:

The participant will learn the basic configuration and practical use of wiring diagrams, terminal strips and parts lists using the exampleof a TOPLINE HK machine. The troubleshooting and maintenance software tools (PLC restore and back-up functions) will be presented to the participant and explained with the help of practical examples. Moreover, the function of standardized interfaces between reactioncasting machines and dry parts will be explained.

IV Practical seminar on automation technology [P-A]Setup of hardware, use of software and system interfaces

Target group

Maintenance electricians and project engineers

Number of participants

Three to eight people

Duration of seminar

One day, 9:00 – 16:00 hrs

Seminar fee

450.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

Seminar contents:

Structural setup of wiring diagrams using the example of a TOPLINE HK machine

Reading of wiring and terminal diagrams

Assembly layouts of mounting plates

Parts list structure using the example of a TOPLINE HK machine

Presentation of troubleshooting and maintenance software tools for the PLC system

Overview of software structure using the example of a TOPLINE HK machine

How to restore or backup the control program using a programming device or memory cards for the PLC and OP device e.g.

Structure of operating instructions

Remote service function via the 360°TROUBLESHOOTING MP Router

Overview of software structure using the example of a TOPLINE HK machine

Hardware configuration and function of the standardized interface between reaction casting machine and dry parts or robots

20

Learning objectives:

The participants will learn how the visualization software for Hennecke moulded foam lines is set up and handled in practice. The software structure and its data management system are explained. Moreover, the hardware and communication possibilities withthe PLC control units are presented. Participants will also be taught how to operate the PURTRONIC including its individual componentsand options on the basis of practical examples.

Seminar contents:

IV

Hardware structure

Communication with the PLC control units

Creation of a hard disk image

Remote service function via the 360°TROUBLESHOOTING MP Router

Backup/Restore function

Operating instructions

Operation of the PURTRONIC

Process Control Center with user/access rights management

Alarms and evaluation possibilities

Setpoints/tolerances for process control

Machine control parameters

Production programs

Machine switch for machine control

Actual values/fast process measurements for testing the machine

Histories for the offline analysis of past processes

Calibration of the sensors on the machine

Options

Online robot correction without knowledge of robots

Hennecke process analysis available via network in the office environment

Automated data export for long-term data recording or customer evaluation

Target group

Newcomers, machine fitters, machine operators, maintenance servicers and production managers

Number of participants

Three to eight people

Duration of seminar

One day, 9:00 – 16:00 hrs

Seminar fee

450.00 euros per participant (excl. VAT)

Please contact us and arrange a personal appointment with one of our study advisors.

PURTRONIC [P-PTC]Operation and handling of the PURTRONIC visualization software

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Customized Seminars

V Special machines Further special seminars and special subjects are possible. The terms and conditions for our customized seminars are available on request

MICROLINE

Operation and setting of the MICROLINE metering machine. Designation of the components and knowledge of their function and operation. Setting and changing of production parameters. Setting of the output rates on the pumps. Adjusting the meteringpressure on the injectors / mixhead.

TOPLINE HK-MF (multi-component)

Operation and setting of the TOPLINE HK-MF metering machine with four or six components. Designation of the components andknowledge of their function and operation. Setting and changing of production parameters. Setting of the output rates on the pumps.Adjusting the metering pressure on the injectors / mixhead.

TOPLINE HT

Operation and setting of the TOPLINE HT metering machine. Designation of the components and knowledge of their function and operation. Setting and changing of production parameters. Setting of the output rates on the plunger pumps. Adjusting the meteringpressure on the injectors / mixhead.

HK-R 5000

Operation and setting of the HK-R 5000 metering machine. Designation of the components and knowledge of their function and operation. Setting and changing of production parameters. Overview of the special features of the stirrer mixhead and tandem metering pumps.

CARBOMAT

Operation and setting of the CARBOMAT blowing agent metering unit. Designation of the components and knowledge of their function and operation. Setting and changing of production parameters. Specific advantages / saving potential of the blowing agentmetering unit.

AEROMAT GU /ST

Operation and setting of the AEROMAT gas loading device. Designation of the components and knowledge of their function and operation. Setting and changing the production parameters.

PENTAMAT 30i / 50i

Operation and setting of the PENTAMAT blowing agent metering unit. Designation of the components and knowledge of their functionand operation. Setting and changing the production parameters.

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V Plant technologyFurther special seminars and special subjects are possible. The terms and conditions for our customized seminars are available on request

Sandwich Panel Lines

Operation and setting of CONTIMAT lines. Get to know the special features of the plant's wet end. Setting and changing of production parameters.

Refigerator Lines

Operation and setting of refigeration appliance lines. Get to know the special features of the plant's wet end. Setting and changing of production parameters.

Slabstock Lines

Operation and setting of slabstock lines. Get to know the special features of the plant's wet end. Setting and changing of production parameters.

Moulded Foam Lines

Operation and setting of moulded foam lines. Get to know the special features of the plant's wet end. Setting and changing of production parameters.

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Notes

Hotel Recommendations

Europaplatz 16Phone: +49 22 41 / 99 99 9-0 · Fax: +49 22 41 / 99 99 9-9www.hotel-herting.de

Room/Night incl. breakfast from 80,00 euros - 102,00 euros

Kaiserstr. 80Phone: +49 22 41 / 17 23-0 · Fax. +49 22 41 / 17 23-50www.kaiserhof-siegburg.de

Room/Night incl. breakfast from 70,00 euros - 95,00 euros

Konrad-Adenauer-Straße 100Phone: +49 22 41 / 39 88-0 · Fax: +49 22 41 / 39 88 88www.gcbonn.de

Room/Night incl. breakfast from 74,00 euros

Reutherstr. 1 a-cPhone: +49 22 42 / 87 60 · Telefax: +49 22 42 / 87 61 99www.euro-park-hotel.de

Room/Night incl. breakfast from 74,00 euros - 89,00 euros

Zeithstraße 110Phone: +49 22 41 / 8 46 40-0 · Fax: +49 22 41 / 8 46 40-444www.friendly-cityhotel-siegburg.de

Room/Night incl. breakfast from 87,00 euros - 165,00 euros

Mühlenstraße 32-44Phone: +49 22 41 / 5 47-0 · Fax: +49 22 41 / 5 47-444www.kranzparkhotel.de

Room/Night incl. breakfast from 107,00 euros - 144,00 euros

Hotel Herting

53721 Siegburg

Hotel Kaiserhof

53721 Siegburg

Gut GrossenbuschGolf Course Hotel

53757 Sankt Augustin

Euro Park Hotel

53773 Hennef

Cityhotel Oktopus

53721 Siegburg

Kranz Parkhotel

53721 Siegburg

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25

Directions

Main entrance

Receiving department / Shipping department

Truck access only via "Zur Kleinbahn"

Conditions of Participation for training courses and seminars (as of August 2013)

General, scope

Hennecke GmbH`s Conditions of Participation apply to entrepreneurs (§ 14 German Civil Code), public-sector legal entities or special bodies or funds under public law (hereinafter referred to as “participants”) for all of our trainings, seminarsand courses etc. (hereinafter referred to as “courses”). We do not accept any terms and conditions of the participant.

Registration

All our offers for courses are subject to confirmation and are non-binding. The participant’s registration is deemed to be a binding offer of contract. Incoming applications will be considered in chronological order until the maximum number of participants has been reached.

Prices and services

The participation fees as stated in the respective seminar description shall apply. The fees do not include the applicable VAT.The participation fee shall be due without deduction after the issuance of the invoice. The fees include all costs for instructionmaterial, use of technical equipment, beverages during the breaks and (in case of whole-day events) a lunch in our canteen. The participant shall bear all costs for travel and accommodation. Each participant shall receive a certificate after successfullycompleting the course. The course description complies with the state at the time of printing. We reserve the right to updateand enhance the agenda of the course

Cancellation and postponement of courses

We reserve the right to cancel, postpone or combine courses in cases of insufficient number of participants, shortfall of trainers,force majeure or any other reasons beyond our control. The participant will be informed immediately and payments already effected will be reimbursed.

Cancellation by the participant

After confirmation of a participant's registration by us, requests for cancellation must be made in writing. If a participant cancels more than 14 days before the course begins, we will charge 50 percent of the participation fees. We will charge 100 percent of the fees if we receive the cancellation less than 14 days before the course begins. We will not, however, charge anylump-sums for cancellations if the participant appoints a replacement for the person not being able to take part in the course. If a participant does not attend a course without giving prior notice, the full fees shall become due.

Liability

If we are in breach of material contractual obligations, i.e. contractual obligations the performance of which characterizes thecontract and which are necessary for its proper implementation, we shall be liable in accordance with the statutory provisions.For all other breaches of duty we shall only be liable for damages caused by intentional or grossly negligent acts or omissionsof our statutory representatives (“gesetzlicher Vertreter”) or any persons engaged by us to assist us in complying with our obligations in terms hereof (“Erfüllungsgehilfen”). In the absence of intentional conduct, we shall be liable only for reasonablyforeseeable damage that occurs. The foregoing shall neither effect the liability of the Supplier under the German Product Liability Act (Produkthaftungsgesetz), nor its liability for culpable (“schuldhaft”) injury to life, body or health. If a guarantee hasbeen assumed the Supplier shall be liable in accordance with the statutory provisions.

Accommodation

A list of accommodations is included in our seminar catalogue. If a participant needs a room, he will book a room directly withthe respective hotel.

Information and Technical Advice

Information and recommendations provided by the Supplier (whether included in instruction materials or orally) are not bindingand are made excluding all liability unless the Supplier has expressly and in writing undertaken otherwise.

Choice of law, Court of jurisdiction

German law shall apply. The court of jurisdiction shall be Cologne. In addition, we shall be entitled to assert our claims at the participant’s place of general jurisdiction.

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27

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Application Form

Course participant:

Name Seminar code Date

Place/Date Signature/Company stamp

Our general participation conditions for training courses and seminars apply (see page 26).

Please send Hennecke your application form:

- By fax + 49 1806 / 339 201* - By Email [email protected]

-

Name Seminar code Date

-

Name Seminar code Date

-

Applicant:

Company

Address

Contact person

Tel. Fax

E-mail

>> The application form can also be found online at www.hennecke.com/en/services/360/trainings

1000

DM

A 10

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SG 1

2.1

Contact our service experts directly to find out more about our 360°TRAININGS – by e-mail or phone. We 'll be happy to hear from you!

Hotline 339-200+ 49 1806

+ 49 2241 / 339-360Technical Service Support

www.hennecke.com/360Internet

Email [email protected]

Fax + 49 1806 / 339-201

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21

1 The connection costs amount to 20 Cent per call / fax from the German fixed network or 60 Cent per call from the German cellular network. The amount charged may vary when calling from other countries. 2 The technical service support team can be reached on business days from 7 a.m. to 5 p.m. German time. Additional call charges from your telecommunications provider may be incurred.

360˚SERVICE

The information in this brochure is given in good faith, however withoutengagement. Design subject to alterations. The illustrations and photosin this brochure do not reflect the scope of supply!

Hennecke GmbH · Birlinghovener Str. 30 · 53757 Sankt Augustin (Germany)Email: [email protected] · See www.hennecke.com for worldwide locations