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    THEME 8:GENERIC STRATEGIES

    1. Introduction.

    2. The Porter's approach: competitive strategies (costadvantage, differentiation advantage and specialization).

    3. The Ansoff's approach: the Growth Matrix (market

    penetration, product development, market development,and diversification).

    4. An integrating approach.

    Alfonso VARG

    AS SNCHEZ

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    2Hope is not a strategy, specially wheninternationalizing the company is the intention

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    Strategic Analysis:

    Compulsory Questions What business is the organisation in? manufacturing/retail, etc. Who do they compete with, and how do they compete? Who are the organisations stakeholders? Key stakeholders & their

    influence. What are the external drivers for change?

    PEST model, macro environment.

    Five Forces model, micro/industry environment. How does the organisation gain value?

    Resource audit, tangible & intangible. Value Chain and Value System analysis.

    Assess the balance in the corporate portfolio, BCG matrix. How should I compete? Porters generic strategies:

    low cost, differentiation, specialization.

    What are my strategic movements? Mergers/Acquisitions, etc.

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    .. . .. & ..

    ..

    ..

    ..

    .

    &

    () &

    ..

    ( &)

    ( )

    ( &

    )

    ,

    ..

    ..

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    STRATEGY

    (3)(3)FUNCTION

    (2)(2)(2)(2)BUSINESS

    (1)(1)(1)(1)CORPORATE

    SYNERGIESCOMPETITIVECOMPETITIVEADVANTAGESADVANTAGES

    RESOURCES &

    CAPABILITIES

    BUSINESSBUSINESS

    SCOPESCOPE

    ELEMENTS

    LEVELS

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    FOCUS or

    NARROW

    SEGMENTATION

    Reduced

    (only onesegment)

    COSTS

    LEADERSHIPDIFFERENTIATION

    Broad

    (the wholesector)

    COMPETITIVE

    SITUATION

    Position of

    low costs

    Exclusivity

    perceived

    by the customer

    STRATEGIC ADVANTAGE

    PORTERSAPPROACH

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    THE LOW COSTPHENOMENON

    Two basic ways:

    -Productivity.

    -Economies of scale & learning/experience.

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    -Technologicalchange that cancelsout the experiencegained or investmentmade.

    -Competitors who

    learn easily andrapidly.

    -Stagnation of theproduct or of the

    marketing.

    -Inflation of coststhat annuls theprevious price

    differential.

    -Strict control of costs.

    -Detailed and frequent controlreports.

    -Clearly defined organisationand responsibilities.

    -Incentives based on meetingquantitative objectives.

    -Sustainedinvestment of capitaland favourableaccess to financialmarkets.

    -Special aptitudes for

    process engineering.

    -Close supervision ofwork and operations.

    -Products designedfor ease ofmanufacturing.

    -Low cost of

    distribution.

    RISKS ORLIMITATIONS

    ORGANISATIONALREQUIREMENTS

    RESOURCES ANDAPTITUDES

    COSTS LEADERSHIP

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    Reading: Designerson quest to build $12

    computer

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    -Competitive levels ofproduct prices, inaccordance with astrategy of minimum

    global cost.

    -The customers no longervalue the product's factorsof differentiation.

    -As the industry matures,imitation reduces theperceived differentiation.

    -Coordination between thefunctions of R&D, productdevelopment andmarketing.

    -Qualitative assessmentsand incentives.

    -Capacity forunderstanding the marketand how it changes.

    -Appropriate

    organisational structure forstimulating and rewardingcreativity.

    -Significant aptitudesin marketing and inproduct engineering.

    -Strong investmentin R&D.

    -Prestige in qualityand technology.

    -Full cooperation ofthe distributionchannels.

    -Long tradition in thesector, or a uniquecombination ofaptitudes obtained in

    other businessactivities.

    RISKS OR

    LIMITATIONS

    ORGANISATIONAL

    REQUIREMENTS

    RESOURCES AND

    APTITUDES

    DIFFERENTIATION

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    Mention some brands for which you arewilling to pay a premium price

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    -The differences in costscompared with non-specialized companies areso wide that theadvantages ofspecialisation areeliminated.

    -The market in which thecompany is specializedreduces its differenceswith respect to the global

    market.

    -Other competitors arespecialized in part of themarket of the already

    specialized company.

    -Flexible and efficientorganisation structure.

    -Corporate culture relevantand specific to its areas ofspecialisation (products andmarkets).

    -Close coordination betweenfunctions.

    -Rapid response to changes

    in the environment.

    -Resources andaptitudes of specialapplication andinterest in thecompany's area ofoperation.

    -Dominance of therelevant technologyand of theengineering of theproduct.

    -Marketing capacity.

    -Ability in the use oflimited resources.

    RISKS ORLIMITATIONS

    ORGANISATIONALREQUIREMENTS

    RESOURCESAND APTITUDES

    SPECIALISATION

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    A niche strategy within a decliningindustry

    Reading: Cassettes linger long after

    expected demise

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    Segmentation variables

    Varieties of products. Types of purchaser.

    Distribution channels.

    Geographic areas.

    Example: olive oil market.

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    Segmentation matrix (1)

    Extra Virgin Olive Oil

    Virgin Olive Oil

    Olive Oil

    Restaurants, etc.

    (bulk product)

    Final customer

    (bottled product)

    VARIETIES OFPRODUCTS (QUALITY)

    TYPE OF PURCHASER

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    Segmentation matrix (2)

    Extra Virgin Olive Oil

    Virgin Olive Oil

    Olive Oil

    SpecificGenericVARIETIES OFPRODUCTS (QUALITY)

    TYPE OF DISTRIBUTION CHANNEL

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    Segmentation matrix (3)

    (d)(b)

    Extra Virgin Olive Oil forfinal customers using aspecific distribution channel

    (c)(a)

    Virgin Olive Oil for finalcustomers using a genericdistribution channel

    International

    Market

    National

    Market

    VARIETIES OFPRODUCTS (QUALITY)

    GEOGRAPHIC AREA

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    The choice of a segment/s

    Against:(6) Competitors with broader objectives.

    (7) Imitation.

    (8) Substitution.

    SUSTAINABILITY:your business scope shouldlead to a strong (defensible)position.

    (4) Advantages in costs or indifferentiation.

    (5) Costs of coordination, ofcommitment and of inflexibility.

    INTERRELATIONSHIPS:choose the most beneficialcombination of segments.

    (1) Structural attractiveness (competitiveforces).(2) Size and growth.

    (3) Position of the company.

    ATTRACTIVENESS:

    within the same industry thereare segments with differentlevels of attractiveness.

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    SUSTAINABILITYINTERRELATIONSATTRACTIVENESSSEGMENTS

    / CRITERIA

    (d)

    (c)

    (b)

    (a)

    (8)(7)(6)(5)(4)(3)(2)(1)

    Example: olive oil market

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    Criticisms of Porters framework

    Hybrid strategies could be employed without stuck inthe middle.

    Cost leadership alone does not sell products. Differentiation strategies can be used to increase sales

    volumes rather than to charge a premium price. Price can sometimes be used to differentiate. A generic strategy can not give a competitive

    advantage. Arguably, the resource based strategy has superseded this

    generic strategy framework.

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    A company must produce at low cost, while alsoinnovating; it must deploy the massed resourcesof a large corporation, while showing the

    entrepreneurial flair of a small start-up; it mustachieve high levels of reliability and consistency,while also being flexible (Grant, 2012).

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    OPTIONS FOR GROWTH

    DiversificationProduct

    Development

    NEW PRODUCTS

    Market

    Development

    Market

    Penetration

    CURRENT PRODUCTS

    NEWMARKETS

    CURRENTMARKETS

    ANSOFFS APPROACH

    Diversificationof ProductsNEW PRODUCTS

    of MarketsExpansionCURRENT PRODUCTS

    NEWMARKETS

    CURRENTMARKETS

    ANSOFFS APPROACH

    CASE STUDY:

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    The Growth Matrix

    Diversification:

    -Concentric (or related).-By conglomerates (orunrelated).

    Product Development:

    -New products (R&D,innovation).

    -New product lines.

    -New services.

    New

    Market Development:

    -New territories-INTERNATIONALIZATION.

    -New segments of purchasers.-New distribution channels.

    -New possibilities forutilization.

    Market Penetration:

    -Intensification.

    -Relaunching.

    -Imitation.-Reduction of costs/prices.

    -Disaggregation.

    Existing

    PRODUCTS

    NewExisting

    MARKETSSub-strategies

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    INTERNATIONALIZATION &GLOBALIZATION

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    INTERNATIONALIZATION &GLOBALIZATION

    Reading: Chinasbudding food industry

    faces scrutiny

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    International Strategy Opportunities and Outcomes

    IdentifyInternational

    Opportunities

    ExploreResources and

    Capabilities

    Use CoreCompetence

    StrategicCompetitiveness

    Outcomes

    International

    Strategies

    Modes of

    EntryIncreased

    Market Size

    Return on

    Investment

    Economies of

    Scale and

    Learning

    LocationAdvantage

    International

    Business-Level

    Strategy (*)

    MultidomesticStrategy

    Global

    Strategy

    TransnationalStrategy

    Exporting

    Establishment ofNew Subsidiary

    Licensing

    StrategicAlliances

    Acquisition

    Management

    Problems

    and Risks

    Management

    Problems

    and Risks

    Higher

    Performance

    Returns

    Innovation

    (*) Low cost or Differentiation.

    Standardization vs Adaptation.

    Multidomestic vs Global.

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    Strength of Market Drivers

    Low High

    Baked Goods

    Book Publishing

    Retail Banking

    Toothpaste

    Soft Drinks

    Automobiles

    Computers

    Aircraft

    Multidomestic Global

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    Strength of Cost Drivers

    Low High

    Baked Goods

    Retail Banking

    Toothpaste

    Soft Drinks

    Automobiles

    Computers

    Aircraft

    Pharmaceuticals

    Multidomestic Global

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    C i S i

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    Corporate-Level International StrategiesCorporate-Level International Strategies

    Products are standardized across national markets.Products are standardized across national markets.

    Decisions regarding businessDecisions regarding business--level strategies arelevel strategies arecentralized in the home office.centralized in the home office.

    Strategic business units (SBU) are assumed to beStrategic business units (SBU) are assumed to beinterdependent.interdependent.

    Emphasizes economies of scale.Emphasizes economies of scale.

    Often lacks responsiveness to local markets.Often lacks responsiveness to local markets.

    Requires resource sharing and coordination acrossRequires resource sharing and coordination across

    borders (which also makes it difficult to manage).borders (which also makes it difficult to manage).

    Global StrategyGlobal Strategy

    C L l I i l S i

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    Corporate-Level International StrategiesCorporate-Level International Strategies

    Seeks to achieve both global efficiency and localSeeks to achieve both global efficiency and localresponsiveness.responsiveness.

    Difficult to achieve because of simultaneousDifficult to achieve because of simultaneousrequirements for strong central control andrequirements for strong central control andcoordination to achieve efficiency and localcoordination to achieve efficiency and localflexibility and decentralization to achieve localflexibility and decentralization to achieve local

    market responsiveness.market responsiveness.

    Must pursue organizational learning to achieveMust pursue organizational learning to achieve

    competitive advantage.competitive advantage.

    Transnational StrategyTransnational Strategy

    I t ti l C t St tI t ti l C t St t

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    International Corporate StrategyInternational Corporate Strategy

    When is each strategy appropriate?

    Need forNeed for

    GlobalGlobal

    IntegrationIntegration

    Need for Local Market ResponsivenessNeed for Local Market Responsiveness

    Low

    High

    Low High

    Multi-

    Domestic

    GlobalStrategy

    Trans-national

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    Effective StandardizationCoca-Cola

    McDonalds

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    Barbie: The All-American

    Girl Goes Overseas Barbie is more than 40 years old.

    Sold in 130 countries. National adaptations:

    Physical features.

    Costumes.

    Activity sets.

    Standardized physique: Scaled to 62, 110 lbs.

    38-18-28.

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    Limits to International ExpansionLimits to International Expansion

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    Management Problems

    Limits to International Expansion

    (beyond political and economic risks)

    Limits to International Expansion

    (beyond political and economic risks)

    Cost of coordination across diverse geographicalbusiness units.

    Institutional and cultural barriers.

    Understanding strategic intent of competitors.

    The overall complexity of competition.

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    DIVERSIFICATION

    Why? Growth, Profitability and Risk Reduction:Dont put all your eggs in one basket !!

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    DIVERSIFICATION Three essential tests for judging diversification (Porter):

    -The attractiveness test: Is the target industry attractive? Use the 5-forces model to assess its attractiveness.-The cost-of-entry test: Is the cost of the diversification worth it? Willthe diversified firm create enough additional value to justify the cost?-The better-off test: Does the diversification move produceopportunities for synergies? Will the company be better off after thediversification than it was before? How and why?

    Potential advantages:1. Economies of scope (cost savings from using a resource in

    multiple activities carried out in combination).

    2. Internal market (for capital and staff).

    Reading: Perils of diversification.

    The era of diversification, 50s-80s.

    Refocusing, 90s-onwards.

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    DIVERSIFICATIONBecause of its high risk, many companiesattempting to diversify have led to failure.

    However, there are some good examples ofsuccessful diversification:-Virgin Group moved from music production totravel and mobile phones.-Walt Disney moved from producing animatedmovies to theme parks and vacation properties.-Canon diversified from a camera-making

    company into producing an entirely new range ofoffice equipment.

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    DIVERSIFICATION

    Reading:Toyota tunes up violin-

    playing robot

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    Diversification & PerformanceThe findings of empirical research:

    How do diversified firms perform relative to specialised firms?-No consistent, systematic relationship has been emerged.-High levels of diversification are associated with deterioratingprofitability.-Timing is key.Does related diversification outperform unrelateddiversification?

    -Diversification into related industries should be more profitable thandiversification into unrelated industries.

    -Peters and Watermans golden rule: Stick to the Knitting.Empirical studies have defined relatedness in terms of similarities: Operational relatedness. Strategic relatedness.

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    Unrelated Diversification No common linkage or element of strategic fit among

    SBUs -- i.e., no meaningful value chaininterrelationships.

    Dominant logic: spreads businesses risk over multipleindustries, stabilizing corporate profitability (in theory).

    Strategic approach: any company that can be acquired ongood financial terms & offers good prospects forprofitability is a good business for diversification.

    Conglomerates (clusters of businesses under central,mainly financial, management control), such as GE.

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    Example: GE "Diversification helps to strengthen General Electric; when one

    business is going badly, the other goes well, which contributesto the stability and growth of the company". These words ofRicardo Artigas, Vice President of the General ElectricCompany, clearly reflect the sense behind this strategic option,the result of which is a company configured into twelve

    divisions:1. Aircraft Engines; 2. Appliances (domestic electricalappliances); 3. Capital Services (financing services forcustomers); 4. Lighting; 5. Medical Systems; 6. NBC(television channel); 7. Plastics; 8. Power Systems (electricalenergy generation); 9. Electrical Distribution and Control(power cables, transformers, etc.); 10. Information Services;11. Motors & Industrial Systems; 12. Transportation Systems.

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    AN INTEGRATING APPROACH

    Leadership in costs Differentiation

    Maintenance Growth Restructuring

    Internal External

    Expansion Diversification

    of Products of Markets Concentric Conglomerate

    Vertical Integration Horizontal Integration

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    AN INTEGRATING APPROACH

    Conglomerate

    ConcentricDiversification

    of Markets

    of ProductsExpansion

    External

    Conglomerate

    ConcentricDiversification

    of Markets

    of ProductsExpansion

    Internal

    DifferentiationCosts

    Strategic AdvantageGROWTH STRATEGIES

    Readings from the textbook: Pascual & Lagasa -internal growthbased on diversification-; Fontaneda & La Casera -external

    growth based on the expansion of products and markets-.

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    Progress is whenProgress is when

    things get simpler,things get simpler,not more complicatednot more complicated

    Bruno Munari,

    Italian artist.