the world is your library, or the state of international interlibrary loan in 2015 kurt munson, poul...
TRANSCRIPT
The World is Your Library, or the State of International Interlibrary
Loan in 2015
Kurt Munson, Poul Erlandsen, Hilary H. Thompson, Heidi Nance and Jason Cabaniss
Who are we?
American Library Association
Reference and User Services Association
Sharing and Transforming Access to Resources Section
International ILL Committee
International Interlibrary Loan Committee Members 2014-2015
• Poul Erlandsen (Chair), Royal Library / Copenhagen University Library
• Seangill Peter Bae, Princeton University Library• Jennifer Block, Princeton University Library • Beth Clausen, Northwestern University in Qatar• Geneva R. Holliday, University of North Carolina at Chapel
Hill • Kurt I. Munson, Northwestern University Library• Heidi Nance, University of Washington Libraries • Hilary H. Thompson, University of Maryland Libraries
Committee Charge
• Evaluate trends in international interlibrary loan and resource sharing
• Develop materials and resources for international interlibrary loan practitioners
• Sponsor and promote international interlibrary loan and resource sharing efforts, research projects, training and professional development and liaison opportunities.
This Survey Builds on the Previous Surveys
• 2007 Survey Executive Report: http://www.ala.org/rusa/files/sections/stars/section/internationill/ILLReportExcSummary.pdf
• 2011 Survey Executive Report: http://www.ala.org/rusa/sites/ala.org.rusa/files/content/sections/stars/section/internationill/2011ExecutiveSummary.pdf
• Going Global: an international survey of lending and borrowing across borders / Tina Baich & Heather Weltin, Interlending & Document Supply, 40/1 (2012) 37-42
2015 Survey
• 2015 survey not necessarily the same as the survey from 2011 and different from the 2007 one.
Survey Background
• What’s happening in International ILL?• What changes do we see?• What is getting easier?• What is getting more difficult?
What Did We Measure?
• Who is doing international Interlibrary loan?• Where do we see the traffic is going?• How are requests being sent?• What is being requested internationally –
returnables/copies?• Which delivery methods are being used?• What if payment is involved – how are these
transactions being handled?
How Did We Distribute the Survey?
• Survey distributed in early March 2015• Invitation to participate sent to listservs• Help received from the IFLA ILDS Committee
Number of Responses etc.
• 300 + libraries completed the survey• 44 countries represented• Survey instrument: Qualtrics
Respondents by Continent
North America Central or South America Europe Africa Asia Australia & Oceania0
20
40
60
80
100
120
Survey Results
How requests are placed.
No11%
OCLC49%
DOCLINE (US)13%
Unity UK1%
Libraries Australia6%
Others20%
Systems 2011
No10%
OCLC37%
DOCLINE (US)8%
Unity UK1%
Libraries Aus-tralia2%
Others41%
Systems 2015
Other systems are overtaking OCLC.
How Lenders receive requests
E-mail32%
Phone3%OCLC
21%ISO Messaging
2%
Postal service (mail)12%
Ariel5%
Fax12%
A locally hosted web form7%
Other5%
(2011)
E-mail37%
Phone3%
OCLC20%
ISO Messaging4%
Postal service (mail)12%
Ariel1%
Fax6%
A locally hosted web form7% Other
8%
(2015)
Email is increasingly important.
What are the most common other systems?
Top 10 "Other" 20111 Libris (Sweden) 16
2 RapidILL 14
3 SUBITO (Germany) 13
4 BIBSYS (Norway) 11
5 British Library (UK) 10
6 DANBIB (Denmark) 8
7 NILDE (italy) 8
8 Global ILL Framework (GIF) 6
9 ILL-SBN 6
10 Te Puna (New Zealand) 6
Top 10 "Other" 20151 Global ILL Framework (GIF) 26
2 CALIS (China) 21
3 NILDE (Italy) 12
4 REBIUN (Spain) 11
5 SUBITO (Germany) 11
6 British Library (UK) 10
7 CASHL (China) 9
8 BIBSYS (Norway) 8
9 NSTL 8
10 RapidILL 8
How returnable items are sent.
Courier (DHL, Fed Ex, UPS,
etc.)15%
Expedited Postal Ser-vice (air mail, priority,
express, first class, etc.)53%
Regular Postal Service (ground, surface, second class, etc.)
32%
2011
Courier (DHL, Fed Ex, UPS, etc.)
20%
Expedited Postal Ser-vice (air mail, priority,
express, first class, etc.)54%
Regular Postal Service (ground, surface, second class, etc.)
26%
2015
Courier use is increasing while National regular postal service is declining.
How non-returnable items are delivered.
Electron-ically80%
Can fax paper
5%
Paper13%
We don't3%
2011
Electronically73%
Can fax paper5%
Paper18%
We don't4%
2015
Why has electronic delivery use declined? License terms?
How libraries paid charges in 2011
IFLA Vouchers19%
OCLC IFM17%
Reciprocal agreements10%
Credit cards9%
Checks in local currency12%
Checks in foreign currency13%
Cash2%
International reply coupons
3%
Deposit accounts2%
Electronic fund transfers4%
DOCLINE EFTS3% Other
6%
How libraries pay charges in 2015.
Payment Methods Accepted (2015)
IFLA Vouchers26%
OCLC IFM20%
Reciprocal agreements11%
Credit cards8%
Checks in local currency8%
Checks in foreign currency3%
Cash2%
International reply coupons
2%
Deposit accounts3%
Electronic fund transfers7%
DOCLINE EFTS3% Other
6%
IFLA vouchers and OCLC IFM use is increasing.
What has changed between 2011 and 2015?
Are we borrowing the same things?
Returnables only33%
Non-returnables only33%
Both33%
2011
Returnables only33%
Non-returnables only33%
Both33%
2015
Yes, the percentages are the same.
Do we lend the same things?
Returnables only33%
Non-returnables only33%
Both33%
Materials loaned 2011
Returnables only33%
Non-returnables only33%
Both33%
Materials loaned 2015
Again, this is the same. No changes.
Do we think request volume has increased or decreased?
+30% or more
20% 10% No change
-10% -20% -30% or more
Series1 35 29 53 61 22 18 27
5
15
25
35
45
55
65Borrowing
Libar
ies r
epor
ting
+30% or more
20% 10% No change
-10% -20% -30% or more
Series1 31 28 42 82 14 11 11
51525354555657585
LendingLib
rarie
s rep
ortin
g
Yes! It is up.
Yes! This also.
Who is borrowing from whom?Who is lending to whom?
The next slides compare the 2011 data and the 2015 data on a
continent-by -continent basis. The top five reported countries are
show for each category.
Africa2011
Borrowing2015
Borrowing
LendingLending
Asia2011
Borrowing2015
Borrowing
LendingLending
Australia2011
Borrowing2015
Borrowing
LendingLending
Europe2011
Borrowing2015
Borrowing
LendingLending
North America2011
Borrowing2015
Borrowing
LendingLending
South America2011
Borrowing2015
Borrowing
LendingLending
No data
No data
Challenges
Do we think copyright or e-resource license terms are restricting lending?
Yes42%
No36%
I don't know16%
Not applicable6%
2011
Yes46%
No44%
I don't know10%
2015
Difficult to say yes or no, but knowledge of this topic has increased.
What are the barriers to lending and borrowing?
Copyright32%
Payment24%
Shipping20%
Delivery time12%
Loss8%
Customs4%
Which materials are particularly hard to obtain?
CD/Audio media13%
Books4%
Copies of rare or older material
16%
Local disserta-tions15%Microforms
6%
Serials (bound volumes/issues)
10%
Video/film media13%
Music scores6%
Electronic books13%
Other 5%
2011
CD/Audio media12%
Books5%
Copies of rare or older ma-
terial16%
Local dissertations15%
Microforms6%
Serials (bound volumes/issues)
12%
Video/film media12%
Music scores5%
Electronic books14%
Other4%
2015
No real changes
What countries will libraries not lend to?
Conclusion
• Best practices – can they be shared globally?• Rethinking Resource Sharing checklist at:
www.rethinkingresourcesharing.org
