The Regional Traffic Operations CenterProject in Massachusetts:

A Case Study for Incident Management

Bart Cima – IBI Group for Ammar Kannan - IBI Group andRuss Bond - MassHighway

Background

Boston Metro 9th most populated area in USMost congestion delay caused by incidents National average is 57% Boston metro 70% of delay is because of

incidents

MassHighway committed to addressing the issue through deployment of ITS

Traffic Operations Center

Massachusetts Traffic and Emergency Response System (MassTERS)

CaresVans Central Operations

Basic System Functions

Vehicle Detectors

Massachusetts Traffic andEmergency ResponseSystem (MassTERS)

Fax

EmailInternet

Gather Data Tell Others

Media

CCTVCameras

Remote Users

Remote Users

Incident Management Functions

Incident and queue detection Event response logic: rules-based providing automated response plan generationDynamic update of the response based on real-time dataVideo Distribution

Internal Architecture

ResponsePlan

DMS

511

fax/email/pager

MassTERSDynamic

ResponseGeneration

Module

MassTERS EventDefinition Module

Event ReportingSystem

Field Data /Conditions

Operator Input

VideoExternal Input

OperatorAcceptance

Required

OperatorConfirmation

Required

Feedback

Remote Users Features

Post IncidentNotification of IncidentVideo DistributionDMS MessagesTraffic Data

Thank You