the new kid on the block is back: why earned media is back in the driver’s seat
TRANSCRIPT
@Cision @SodexoUSA #CisionWebinar
The New Kid on the Block is Back: Why Earned Media is Back in the Driver’s Seat
Ken WinckoCision’s SVP, Marketing
@KenWincko
Steve CoxSodexo’s VP, Public Relations
@SodexoUSA
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Today’s Participation• During today’s webinar, attendees will be in
listen-only mode.• If you are experiencing audio issues, please use
the chat box to contact the webinar host.• Submit text questions in the chat box: Q&A will
be addressed at the end of today’s webinar.
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What’s Old is New Again
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Earned Media has Re-Emerged as a Potent Force
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To what extent do you trust the followinginformation sources?78% Recommendations from
friends and family.
65% Academics, analysts, and other experts.
61% Companies I use.
32% Celebrities.
31% Companies I don’t use.
Source: 2016 Edelman Trust Barometer
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Who Are Increasingly Resistant to Advertising
of consumers say advertising has little to no influence on them when making purchase decisions
88%
Source: 2016 Outsell Earned Media Study
@Cision @SodexoUSA #CisionWebinar Source: 2016 Outsell Earned Media Study
Causing Marketers to Rethink Their Strategy
of senior marketers believe earned media is more effective than paid media
81%
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Marketers Continue to Prioritize Earned Media Efforts
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And Leverage the Power of Earned Media% of Firms Using Earned Media Tactics
Source: 2016 Outsell Earned Media Study
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CONVERGENCE
Paid Owned
Earned
MARKETERS MUST ADAPT TO THE CHANGING CONSUMER
WHERE, WHEN & HOW THEY CONSUME CONTENT
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THE SODEXO BRAND IN NORTH AMERICA HAS NEVER BEEN STRONGER!
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Sodexo positive Brand Sentiment quadrupled in 180 days
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S-3 Performance: Most Viewed Releases/Public - 180 Days
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S-3 Performance: Most Viewed Releases/Media - 180 Days
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S-3 Performance: Most Viewed Releases/Media - 180 Days
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Overall Digital Performance Metrics - 90 Day Comparison
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Overall Digital Performance Metrics - 90 Day Comparison
● Digital Share of Voice levels are up 17% in the 2nd 90 days.
● Overall traffic levels are up 14% from pre-S3 levels.
● 2nd 90 days show a 41% share of voice - 10 points higher than Competitor #2
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58% increase in overall mentions of the Sodexo brand on third-party news/media sites!
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Overall Digital Performance Metrics - 180 Days
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GoalsSupport brand transformation, client retention and sales/new business development via a Sodexo-owned media publishing process (that will):
Produce and distribute content 4x per week X 50 weeks
Focus release topics on our business storyline
Facilitate more third-party media engagement with the Sodexo
brand
Driving digital traffic into the Sodexo digital
ecosystem
Increasing Sodexo brand/business search
engine rankings
Delivering greater engagement
via Sodexo enterprise social media properties
Enhancing Sodexo brand/business
topical associations and search-ability
OutcomesImprove competitive
positioning via Sodexo brand association in
digital ecosystems by:
Supporting the B2B sales digital due
diligence processCreating collateral material for sales, marketing and client communications
activities
Goals & Outcomes
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We Create Cohesive & Contextual InteractionsPAID
Banner Ads 3P Events
3P Events Paid Search
EARNEDPR Pickup Social
SharesBlog Posts Speaking
OWNEDWebsite Mobile AppBlog PRN Events
DYNAMIC CONTENT
Content Offer A
Content Offer B
Content Offer C
Buyer A
Buyer B
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Which Significantly Enhances Performance
Source: PR Newswire Study 2015 – Case Study Distribution
1 Week vs 2 WeekContent Promotion
MultiChannel vs Single ChannelContent Promotion
5x Downloads 40% Conversions
4x Downloads
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Using Earned Media to Amplify the Impact
Source: PR Newswire Study 2015 – Case Study Promotion vis Wire
+ + +
2.5x Downloads
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And Drive Significant Growth for the Business
+166% lift in qualified leads yoy
Drove an incremental 2%+ to the topline
Shortened the sales cycle by over 1/3
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A Content Distribution Case Study
PLANNING & EXECUTION RESULTS
• Goal: Demonstrate Direct ROI from Press Release syndication
• 3-4 Releases Distributed/Week promoting content & offers
• Use a Mix of Channels based on content & audience
• ROI directly tied to press release traffic was 27% within one year in addition to media pickup
• Releases produced first page search results on key unbranded terms previously untapped
• Press releases delivered 260% more traffic to website than all other paid channels
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Keys to SuccessMaster the Mix
Utilize Expert Insights
Coordinate Channels
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Please enter your questions for the speaker in the chat box of your webinar console or tweet them to #CisionWebinar.
Questions & Answers
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Thank you for Attending!About Cision:Cision is a leading media communication technology and analytics company that enables marketers and communicators to effectively manage their earned media programs to drive business impact. As the creator of the Cision Communication Cloud™, Cision has combined cutting-edge data, analytics, technology and services into a unified communication ecosystem that helps brands build meaningful & enduring relationships with influencers and buyers.
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