We had a great meeting at the first Catavolt Client Summit and wanted to share the insights we received from our customers.

The Mobile Reality

The Old Reality of Mobility

•  Expensive

•  Time-consuming

•  Difficult

•  Rarely gave the users what they wanted or needed to do their specific job

The New Reality of Mobility

•  Codeless, one to two function apps that are affordable, created in days

•  No programmers needed

•  Business and IT analysts now have the ability to develop their own apps

•  Users are included throughout the process

Android

Manage labor and material costs in one place

iOS

Opportunities Mobility Creates

•  Make your team more productive and better serve your clients

•  Greater visibility into operations with real-time reporting

•  Break down barriers to data, and get the right people the right data at the right time to get the job done

Meet the Mobilizers

Catavolt asked three customers to take part in a panel to share their experiences from their organization going mobile:

Tim Eliasen

IT Director,

Exotic Metals

Cameron Garrett

Director of Sales

& Pricing, Summit Materials

Paul Powell

Material and Operations

Planner, Biomet

Question #1

How do organizations source ideas for new apps?

The Old Reality

•  Users talk to IT

•  IT takes several months to research and collect business requirements

•  Often do not fully meet the user’s needs to get their jobs done

The New Reality

•  Bring the user in to the app development process

•  Receive user ideas and feedback for what they need to increase productivity and efficiency

-Tim Eliasen, IT Director, Exotic Metals

“We encourage our people to ‘think like an owner’ to improve processes and give their feedback.”

Question #2

If your organization develops apps in house, who does this?

The Old Reality

•  Programmers

•  Outside consulting and app development firms

•  In-house IT departments who took several months

The New Reality

•  In-house business analysts in IT or other lines of business

•  Direct collaboration with

users •  Social development, a more

iterative approach that brings the user closer to the app creation and change process

Paul Powell, Material and Operations Planner, Biomet

“We work tightly with our users through the development process and receive their input on what they need to do their job and how they want it to look.”

Question #3

How does your organization measure the value of apps?

The Old Reality

•  Users and IT trying to create their own metrics that weren’t accurate

•  The inability to please users

•  Trying to come up with complex metrics through ROI calculators that don’t make sense

The New Reality

•  People are using the app to its full potential

•  The app make the user’s job easier

and increases productivity and efficiency

•  Overall business processes are

easier and more efficient •  Metrics are correct and bring value

to your organization -Cameron Garrett, Director of Sales & Pricing, Summit Materials

“Our sales team gets excited that they can take what used to only be on their desktop and have the exact same information on their mobile devices. It makes their job so much easier.”

Summary

NEW REALITY The users are brought in at the beginning of the development process and provide ideas and feedback for what they need. In-house business analysts in IT or other lines of business develop apps with direct collaboration from users. Organizations measured the value of apps with correct metrics that makes the overall business process easier and more efficient.

Organizations measured the value of apps by creating their own metrics that weren’t accurate. Programmers and outside consulting firms developed the apps. It takes several months to research business requirements and often do not meet user’s needs.    

OLD REALITY

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