the healthcare industry's ideal partner

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The Healthcare Industry's Ideal Partner

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The Healthcare Industry's Ideal Partner. Sharp Info Solutions. Company profile. A 14-year-old Healthcare Business Process Outsourcing company based in the USA with operations in Coimbatore, Southern India - PowerPoint PPT Presentation

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Page 1: The Healthcare Industry's Ideal Partner

The Healthcare Industry's Ideal Partner

Page 2: The Healthcare Industry's Ideal Partner

Sharp Info Solutions

A 14-year-old Healthcare Business

Process Outsourcing company based

in the USA with operations in

Coimbatore, Southern India

A Venture of The Sharp Group of

Companies that has been in diverse

businesses for the past 45 years

Widespread clientele across USA,

Australia, & UK

Company profile

Page 3: The Healthcare Industry's Ideal Partner

“The Sharp Group”

Company profile

Page 4: The Healthcare Industry's Ideal Partner

A Healthcare BPO

SHARP INFO SOLUTIONS PVT. LTD.

Manufacturers and exporters of various ranges of pumps for the last 5 decades to Europe, Australia, Middle East, Asia, & Africa

SHARP PUMPS PVT. LTD.

Manufacturers and exporters of Grey and Ductile Iron Castings

SHARP FOUNDRY INDIA LTD.

Manufacturers and exporters of Aluminum/Zinc/Magnesium Pressure Die-Casted components K. K. INDUSTRIES

Manufacturers and exporters of products related to Waste Management - Food Waste Disposers POINT INDUSTRIES

A Corporate Social Initiative

ANAN KIDS ACADEMY (Educational Institutions)

Company profile

Page 5: The Healthcare Industry's Ideal Partner

OurCore Activities

Page 6: The Healthcare Industry's Ideal Partner

Services Offered

Revenue Cycle Management (RCM) Medical Transcription Medical Record Review IT Solutions Engineering Services

Company Profile

Page 7: The Healthcare Industry's Ideal Partner

RCM - Areas of Expertise

Eligibility verification is one of the most significant steps to avoid denials, which is

mostly underestimate

A standard/customized list of verification questions to confirm the patient’s

eligibility and coverage

Outcome of the claim can be predicted even before it is submitted

Eligibility and Benefits VerificationSave time and energy, no autopsy

Company Profile

Page 8: The Healthcare Industry's Ideal Partner

RCM - Areas of Expertise

Demographics and Charge EntryDoing It Right The First Time & Every Time

Company Profile

Charges are entered meticulously

Patient demographics and medical codes applied to charts are appropriately verified

All filled data audited to reduce chances claim rejection.

Fee schedule of our clients is taken into consideration and bills are raised accordingly

We ensure claims are submitted clean

Page 9: The Healthcare Industry's Ideal Partner

RCM - Areas of Expertise

CodingJust right! No Guess..., No up, No down!

Company Profile

Quality medical coding services are offered helping clients reduce their denials and optimize

their revenues

Incorrect coding can cause undesirable results and we thrive delivering high quality

Gearing up to face the challenges related to ICD-10 transition

Page 10: The Healthcare Industry's Ideal Partner

RCM - Areas of Expertise

EOBs are not our bible

Adjudication process followed by the insurance carriers are crosscheck to ensure the

providers are paid what they are entitled to

Exposure to most advanced electronic remittance scenarios including denials,

underpayments, overpayments, multiple adjustments, automatic cross-over, secondary

remittance, reversals etc.,

Payment PostingWe research the EOBs before we post

Company Profile

Page 11: The Healthcare Industry's Ideal Partner

RCM - Areas of Expertise

Denials are an epidemic to the financial health of most practices, which need to be treated

well

Around 10% of the physician revenue is estimated to be lost due to inefficient denial

management process.

Billers at Sharp Info are experts in denial management.

Denial ManagementWhen the verification and billing is right, denials are rare; if there is one, we fix it...

Company Profile

Page 12: The Healthcare Industry's Ideal Partner

RCM - Areas of Expertise

Experienced, smart callers deployed

Various follow-up methodologies adopted to ensure prompt payments

Reducing AR aging and maximizing cash flow is our goal

We get to talk to the right person and resolve claims amicably

AR ManagementNot just calling, its revenue redemption

Company Profile

Page 13: The Healthcare Industry's Ideal Partner

RCM - The Sharp Assurance

Consistent Quality

Reverse knowledge transfer & suggestions on improving charge capture

Work is done right the first time, every time

Efficient and well-trained staff with near-zero error rates

Prompt turnarounds

Considerable reduction in resource allocation to manage data flows

People Increase in Revenues

Reduction in Day Sales Outstanding

Internal audit processes

Capacity to analyze processes that any payer follows

Versatility to change with rapid pace of health system transformation

Process Compliant with HIPAA and HITECH standards

Adherence to client requirements and specifications

Compliance

Company Profile

Page 14: The Healthcare Industry's Ideal Partner

RCM - The SHARP ValueReliable

Company Profile

One-Stop Solution for all Healthcare Back-End Operations

Scalability on Demand - in less lead time

24x7 Expert support for business processes and back office operations

Contingency Management

Equipped State-of-the-art facility with 200-seater capacity

Disaster recovery management systems in place

Secure and scalable IT infrastructure

Page 15: The Healthcare Industry's Ideal Partner

RCM - The SHARP ValueEfficient

Company Profile

Proactive Communication

Personalized Account Management

Resourceful Ability to develop software products as and when required

Leverage over our top-notch IT team for any technical assistance

No cost of recruiting and training

Well trained HR team to address grievances, absenteeism, attrition,

payroll, employee Insurance etc.

Page 16: The Healthcare Industry's Ideal Partner

Medical Transcription

Company Profile

Sharp Info Solutions – Transcription solutions for hospitals, clinics, and individual physicians

through its integrated technology platforms at an affordable cost

Rich experience in traditional transcription, AVR editing

Dedicated quality control, QA sampling, blank checks, etc.

Exposure to leading third-party platforms including but not limited to Escription, MModal,

Spantel, Emdat, Gemstar, etc.,

Page 17: The Healthcare Industry's Ideal Partner

Transcription – The Sharp ValueExpertise

Company Profile

Unlimited STAT Coverage

24x7 Telephone/Online Support

100% Compliance on Turnarounds

Client-Ready Quality

HIPAA and HITECH Compliant

HIPAA-Compliant Archival On Demand

Exposure to Multiple Specialties

Strong IT Team

Healthcare related IT Support

Various Industry-Leading Platforms

Strength

Dedicated Account Manager

Single Point of Contact

14-Year Experience

In-House Training Facility

Seamless Scalability on Demand

Page 18: The Healthcare Industry's Ideal Partner

Medical Record Review

Company Profile

Review of Records (ROR) involves medical and non-medical abstraction.

Workmen’s compensation and other insurance companies have a claimant’s medical records

reviewed by a medical provider to determine initial or ongoing eligibility for benefits.

Our team of healthcare professionals assist providers by reviewing medical records given to

us in the form of scanned images, transcription documents, etc., and abstracting these

documents into shrunk summaries without missing key information and yet making it look

neat and trim.

Page 19: The Healthcare Industry's Ideal Partner

ROR – The SHARP Value

Company Profile

Qualified Doctors, Nurses, and Healthcare professionals used as core team

Secure & Reliable Solutions

Prompt Turnarounds

Client-Ready Quality

Rich Hands-on Experience

On-demand front-end scan center

Page 20: The Healthcare Industry's Ideal Partner

IT Solutions

Company Profile

We assist small to medium size healthcare centers move towards IT evolution

Highly capable in-house IT team can provide solutions and applications using best in class

technology

Our business solutions are effective and are achieved through efficient operations

One of our endeavors is to co-create platforms that allow providers to engage with patients

that use mobile applications via internet

Page 21: The Healthcare Industry's Ideal Partner

Customized IT Services

Company Profile

Customized products and breakthrough solutions for the healthcare community based on

individual needs

Client operations are evaluated and IT suggestions provided to simplify and automate

processes using latest software and technology

Page 22: The Healthcare Industry's Ideal Partner

Engineering Services

Company Profile

Five decades of manufacturing experience coupled with strong IT knowledge propelled us

into Engineering Services

An excellent team of engineers with strong domain expertise coupled with decades of solid

experience and hands-on exposure

Our strategic geographic location & offshore business model offers the advantage of 24 X 7

operation

“Thought to Product” in the shortest possible time.

Platforms/Softwares used - ProE, Solid Works, Solid Edge, Catia, etc.

Page 23: The Healthcare Industry's Ideal Partner

Eng Services – Solutions Offered

Company Profile

Reverse Engineering & Rapid Prototyping

Data migration /Paper to electronic drawings

2D to 3D conversion Services

3D Modeling

Assembly Drawing

Machining Drawing

Tolerance Analysis

Development of concept products from sketches

Page 24: The Healthcare Industry's Ideal Partner

Eng Services - The SHARP Value

Company Profile

ONE-STOP SOLUTION for our customers by offering a range of value added and integrated

services.

A confluence of Engineering expertise and IT knowledge

Product Prototype

Tool Designing

Pattern Making / Tooling for Castings, Aluminum, Zinc and Plastic components

Manufacturing of Castings, Aluminum, Zinc and Plastic components

Machining of all components

Assembling of components on demand

Page 25: The Healthcare Industry's Ideal Partner

The SHARP Edge

Company Profile

More than 14 Years of Experience

Commendable Infrastructure

Excellent Process Expertise

Standards Compliance – HIPAA and HITECH

Loyal Workforce

Experience in working with Individual Doctors, Clinics and Large Hospitals

Widespread clientele from the USA, Australia and the UK

Group Companies – A strong circle of strength

Page 26: The Healthcare Industry's Ideal Partner

Infrastructure

Company Profile

200-seater state-of-the-art facility with secure entrances

High-end connectivity

Redundant internet connections

Secured Network Setting with Multiple Firewalls and safety appliances

Video surveillance enabled

Uninterrupted Power Supply

Power Generators – 2 Nos

Company-owned transport facilities

Page 27: The Healthcare Industry's Ideal Partner

Our facility – A quick look

Company Profile

Page 28: The Healthcare Industry's Ideal Partner

Call us on

+91 (422) 658-5203

Web: www.sharpinfo.co. Email:

[email protected]

Thank you