enquiries@ospstaffline.co.uk 01858 412 888 www.stafflineosp.co.uk

A Recruitment Process Outsourcing (RPO) company – managing and delivering agile

Candidate and Resourcing solutions for your business

Professional advice – proven processes – shared technology platforms – UK-wide operation…

Just some of the benefits you would expect from us, being part of the Staffline Group plc

The likely challenges our clients face

Q. Unable to meet strategy for growth using existing resource?A. We can implement an experienced response team; working seamlessly to strengthen your internal resource and help deliver your strategic growth objectives.

Q. Current communication infrastructure not suitable for handling volume responses?A. Our technology suite is designed to accommodate the most demanding activity, ensuring effective and responsive communication throughout any campaign.

Q. Do the demands on your time make it challenging to meet both your core activities and additional tasks?A. Our three distinct proven methods enable you to ‘switch on’ and ‘switch off’ our support, as and when you need it.

Q. Do you have visibility and structure within your Recruitment Process?A. Through our collaborative and consultative approach we map out a clear and efficient Recruitment Process Workflow, encompassing; the ‘candidate journey’, ‘campaign activity’, ‘operational functions’ and ‘management information’.

Q. Do you have a talent pool you can utilise consistently to search for suitable candidates?A. A well managed talent pool can save you time and money on candidate attraction. Using our strategic Candidate communication tools, we can help you build and maintain their interest in working for your company.

Q. Are you aware of the importance of compliance within your Recruitment Process?A. We specialise in creating centralised, consistent and non-discriminatory recruitment processes, which build brand awareness and ensure a great ‘candidate experience’.

Q. Neglecting ‘retention’ within your business?A. As a trusted partner, we can manage your day-to-day recruitment process, enabling you to focus on retaining talent within your business.

Q. Balancing Needs v Budget?A. Avoid the fixed cost of expanding your internal team by adopting our agile RPO model, designed to scale and flex according to your budget and needs.

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Make a move to our agile RPO: efficient and flexible Outsourcing for attracting and placing quality employees

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Staffline OSP provide an agile and scalable RPO solution; the optimum means of offering businesses a better quality of candidate over

shorter timescales at the lowest possible cost.

Working with us, you get the best of everything when compared with some RPO models, where price and responsiveness in particular

are common concerns.

We consistently enable clients to define and address; Recruitment Processes, Candidate Attraction Strategies, Volume Recruitment

requirements across one or multiple sites / locations, specific recruitment needs requiring Ad-hoc Campaigns for peak or seasonal

workforce planning.

Our Agile RPO

Our agile RPO solution has built-in flexibility; fully adaptable to the way you work. We call this principle “working

your way”

Whilst many standard RPO offerings are best suited for larger and more common recruitment needs, our agile RPO provides the most

adaptable solution, regardless of the scale of your requirements.

Put simply, our agile RPO enables us to deliver both a truly bespoke service and align this with any specific business/recruitment operation

as needed.

This ‘dual strand’ approach is evidenced by the way we’ve worked alongside many existing HR teams, either complimenting their skills

and processes, or looking after specific tasks within an HR remit.

Our infrastructure is purposely set up to flex and scale according to the needs of a client at a particular time. Our Cloud Tools can also

integrate with your existing systems and/or provide the source of reporting you need, when you need it.

“working your way”

As a complementary partner “working your way” we become a seamless extension of your HR function

The full range of our expertise as one solution – designed to deliver every aspect related to the recruitment of

permanent employees.

We are able to manage everything from agreeing the candidate attraction strategy to ‘go live’ . . . and then provide an ongoing review

and monitoring service which ensures performance and visibility at all times.

You can include specific services such as media design and placement, candidate sourcing, candidate screening, surveys etc. within a

bespoke fully managed solution.

Pick and choose from our range of individual services to help complement the skills of your existing HR function.

Recruitment Strategy

For clients seeking to establish a clearer definition of the most suitable Recruitment Strategy for their business or campaign

requirements, Staffline OSP offer a structured support process to map out all of the key components required. Although

this is tailored to each client, the common stages of this process include:

Media, Design and Placement

“Candidate Research is the key to a successful Recruitment Campaign”

The Staffline Group plc work across multiple sectors with nationwide coverage, Staffline OSP benefit from this gaining local

recruitment knowledge and experience resulting in a more targeted approach to Recruitment.

Which Media Source to choose? How to present your brand? Where to find your ideal Candidate?

StatusReview

NeedsAnalysis

InitialReport

AgreedDeliverables

Action Plan

We have 3 distinct proven methods to help you recruit the staff you need

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Candidate Screening and Selection

We can manage responses from your Media Activity in a variety of ways.

CV Screening – We will screen CV’s according to the agreed criteria and select the most suitable Candidates to go

through to the next phase of the Recruitment Process.

Online Applications – Using your ATS system or Talent Engine we can review Candidates who have been screened

within the systems, select those who have been deemed suitable according to your criteria and potentially progress them

to the next phase of the Recruitment Process.

Telephone Interview – We will conduct a Telephone Interview with the most suitable Candidates which provides an

opportunity for the Candidate to learn more about your Company and the Job Role, improving the Candidate Experience

and brand perception. Questions can be tailored to help identify key attributes you are looking for in the Ideal Candidate

and whether there is genuine interest in working for your Company.

Additional Screening – You may want to assess suitable candidates further inviting them to participate in an Assessment

prior to or after interview. We can facilitate this as well as the Interview booking to ensure consistency in the Recruitment

Process and communication with the Candidate.

As a complementary partner “working your way” we become a seamless extension of your HR function.

Candidate Sourcing

Thousands of Candidates now register their CV’s with our Job Board partners who provide us with advanced filters such

as Location, Specialism and Education which allows us to search and select suitable CV’s to review. In addition we network

through LinkedIn for some Job Roles. This proactive approach enables us to talk about your company and sell the features

and benefits of a Job Role to potential Candidates whose skills, knowledge and experience have been screened prior to

contacting them. As a result, we can find a better quality of Candidate over a shorter timescales at a lower cost.

We have 3 distinct proven methods to help you recruit the staff you need

The brands and values of your business . . .

. . . our opportunity to engage with the best available talent pool

We have 3 distinct proven methods to help you recruit the staff you need

Stakeholder Surveys

We will conduct regular surveys with both Candidates and Managers regarding their experience of the Recruitment

Process. This can be completed in a number of ways, one of these being through our Survey Tool within Talent Engine.

This can be based on an NPS (Net Promoter Score) model or a series of questions upon which answers will be scored and

formulated to form a report/outcome.

This information can prove invaluable when looking to improve or change the Recruitment Process as it will highlight any

areas of concern or success.

Referencing

Using our AdaptiV Referencing solution will add value in a number of ways:

• We will provide a dedicated and consistent resource, ensuring that all references are verified for every employee in

line with Best Practice Guidelines.

• We will systematically chase the return of references working within a specified timeframe, providing structure and

visibility of progress to complete the on boarding process for all employees.

• Where possible we will minimise cost by obtaining (company) email addresses for referees and request references

using this route, saving on postage and stationery.

• Enable current internal resource being used to manage the reference process to focus on alternative tasks and

projects.

Working with a Referencing Partner who has a proven track record in delivering a robust and professional service is

essential. Staffline OSP offer a Candidate Referencing Service for a variety of clients who need referencing for compliance.

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A perfect balance of analytical and creative skills provides for

. . . a better quality of candidate over shorter timescales at lower cost

Talent Engine is our smart cloud Candidate Management Toolset, designed to offer you time-saving operational benefits and real-time

reporting across your recruitment activities. It is available as a standalone service or you can use it to complement our Fully Managed

or AdaptiV solutions.

• Talent Engine provides the tools necessary to manage both the skills within your existing employees and the skills gap created by

vacant positions within your business.

• Talent Engine allows for the creation of skills and experience profiles for prospective, new and existing employees; keeping all

records up-to-date within a live database environment.

• The system can be branded to meet the corporate identity of a Client.

• The skills matrix within the Candidate Management Toolset can be used to meet campaign objectives, identifying prospective and

existing employees with the appropriate skills to fulfil them. The Skills Matrix uses a unique scoring system to automate much of this

process.

• For multi-site organisations the Candidate Management Tools build a centralised talent bank, enabling the easy deployment of skills

from either prospective or existing employees.

• The transition from your current candidate portal to Talent Engine will be completed by our in-house developers. The transfer of data

can be completed by agreement and this can be discussed with us when scoping- out your Talent Engine needs.

Staffline OSP have much experience working with businesses at various levels of management, providing strategic and consultancy

advice across many aspects of recruitment.

This advisory work is normally carried out in the form of one-off projects to help a business overcome any recruitment challenges they

may be facing. Our knowledge of recruitment challenges across multiple sectors and business sizes places us in a great position to

provide guidance and recommendations in order to optimise the recruitment process and tasks within a given business.

Typically, consultancy projects include; a series of ‘white-board’ sessions with key stakeholders within your business, an opportunity

to share ideas and review current practices, following which we will produce a full written report containing an action plan to meet the

challenges faced.

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We have 3 distinct proven methods to help you recruit the staff you need

CONSULTANCY

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Process Of Engagement

Staffline OSP have a well-established process for initial engagement with new clients. During this process, one of the outcomes for clients is a well-defined recruitment strategy which can be applied to all ongoing activity.

Submit Implementation Plan agreement for

approval

Implementation Plan – The Implementation Plan outlines key

activities and timelines to ensure the New Recruitment Process

is launched on time and in line with business objectives. This

document is a centralised tool which will include tasks to be

completed by all Key Stakeholders.

Refine and Agree Deliverables

Agreed Deliverables – “working your way” we can agree

which elements of AdaptiV are required and how they will be

integrated in your business to create your New Recruitment

Process.

Present Discussion Documents

Discussion Document – Our Discussion Document

will provide a detailed analysis of our findings and include

recommendations which will form the basis of your tailored

AdaptiV Recruitment Solution.

Understanding current recruitment needs -

complete Needs Analysis

Needs Analysis – Engaging with Key Stakeholders we will

gather and review key information regarding: Job Role; Candidate

Profile; Screening and Selection Criteria; Interview Details e.g.

Format, Scheduling, Communication; Candidate Management;

On Boarding.

Invitation for a free Assessment Review

Assessment Review – This informal discussion focuses

on gaining a greater understanding of your Business, Brand,

Current Recruitment Processes, Candidate Attraction Methods,

Employee Retention and Future Recruitment Needs.

Transition Process

Staffline OSP have a well-established Transition Process to ensure that any move from your current recruitment activity to one of our

solutions is as seamless as possible.

From the outset we will work with you to define your recruitment needs so that together, we can make a well informed decision as to

which solution is best suited to you.

Throughout the Transition Process all of the work we do is underpinned by our ethos “working your way”.

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Taking you from your current position to an agile RPO model tailored for your business

A Recruitment Process Outsourcing (RPO) company – managing and delivering agile

Candidate and Resourcing solutions for your business

enquiries@ospstaffline.co.uk 01858 412 888 www.stafflineosp.co.uk