the future of technical communication
Post on 18-Oct-2014
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DESCRIPTION
Social media guru and technical communication expert Scott Abel, The Content Wrangler, explores how content technologies, content standards, social networks, location awareness, user-generated content, mobile communication, augmented reality, information visualization, and advanced communication techniques can help technical communicators better serve their customers, identify failure points, and spot opportunities for growth.TRANSCRIPT
The Future of Technical Communication
The Future of Technical Communication
scott abel * the content wrangler
Friday, February 5, 2010
control your future by controlling your present
... or someone else will
Friday, February 5, 2010
for the most part,these days are gone
... or should be
Friday, February 5, 2010
no one wants to read manuals, nor search online help
Friday, February 5, 2010
if they can learn how to do things on television then ...
Friday, February 5, 2010
it won’t be long until augmented reality is an everyday part of
communication
Friday, February 5, 2010
how will we document this?
Friday, February 5, 2010
is this technical communication?Friday, February 5, 2010
shouldn’t we show instead of tell?
Friday, February 5, 2010
can devices replace manuals?can devices replace manuals?
Friday, February 5, 2010
no one cares who wrote it,as long as it’s useful and correct
Friday, February 5, 2010
user experiences have changed,users don’t care who helps them
Friday, February 5, 2010
Friday, February 5, 2010
Friday, February 5, 2010
users expect access to information when, where, and how they desire
Friday, February 5, 2010
are you ready?
chances are, you’re not!
Friday, February 5, 2010
welcome to the library,say goodbye to books
Friday, February 5, 2010
welcome to the library,say hello to eBooks
Friday, February 5, 2010
the book publishing industry is changing how they create, manage
and deliver books based on lessons learned from the work done by technical communication pros
Friday, February 5, 2010
the book publishing industry is changing how they create, manage
and deliver books based on lessons learned from the work done by technical communication pros
Friday, February 5, 2010
we need to sex technical communication up
Friday, February 5, 2010
boring is not sexy
Friday, February 5, 2010
skills needed:information visualization
Friday, February 5, 2010
skills needed:content
choreography
Friday, February 5, 2010
skills needed:document engineering
Friday, February 5, 2010
skills needed:content modularization
Friday, February 5, 2010
skills needed:content reuse
Friday, February 5, 2010
skills needed:content markup
Friday, February 5, 2010
skills needed:content management
Friday, February 5, 2010
skills needed:community management
Friday, February 5, 2010
skills needed:mathematics
Friday, February 5, 2010
skills needed:experience design
Friday, February 5, 2010
skills needed:interaction design
Friday, February 5, 2010
skills needed:critical thinking
Friday, February 5, 2010
skills needed:psychic power detection
Friday, February 5, 2010
tomorrow...
Friday, February 5, 2010
lessons they don’t < usually > teach you in school
all rules are meant to be broken
Friday, February 5, 2010
lessons they don’t < usually > teach you in school
it’s about profit - that’s it!
Friday, February 5, 2010
scott abeltwitter.com/scottabel
facebook.com/scottpatrickabellinkedin.com/scottabel
email: [email protected]: www.thecontentwrangler.com
Friday, February 5, 2010