the dos & don'ts of company-wide saas deployments

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THE DOS AND DON’TS OF COMPANY-WIDE SAAS DEPLOYMENTS TIP S FR OM COREL CEO , TOM BERQUIST

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Corel CEO Tom Berquist has spent the last four years implementing nearly a dozen SaaS solutions across the company. In doing so, Corel has achieved increased efficiencies and saves at least $2 million a year. Here are Tom's tips for successful SaaS implementation.

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Page 1: The Dos & Don'ts of Company-Wide SaaS Deployments

THE D

OS AND D

ON’TS O

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COMPANY-W

IDE S

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DEPLOYM

ENTS

TI P

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, T

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Page 2: The Dos & Don'ts of Company-Wide SaaS Deployments

• CEO Tom Berquist joined Corel in 2009 and immediately began moving the 25-year old company’s infrastructure to the cloud

• He will have deployed 10 new SaaS applications over 600+ workers by the end of 2014

• Today, Corel boasts a savings

of at least $2 million per year as a direct result of its SaaS implementations

LEADING COREL TO THE CLOUD

Page 3: The Dos & Don'ts of Company-Wide SaaS Deployments

DO: GARNER ACTIVE MANAGEMENT SUPPORT

• CEOs need to push for the change at all levels• SaaS should be discussed at senior management meetings• Don’t leave everything to your CIO

Page 4: The Dos & Don'ts of Company-Wide SaaS Deployments

DON’T: TRY TO SIDESTEP YOUR IT TEAM

• Consult with and engage IT from the initial stages

• Focus your IT team on being project managers• IT will become your primary integration team as

you roll out each new SaaS app

Page 5: The Dos & Don'ts of Company-Wide SaaS Deployments

DO: GO WITH EVOLVED SAAS COMPANIES

• Bigger companies tend to consolidate updates• The larger the company, the more expertise is

available as a resource to you• Mainstream apps have more integrations with

other programs

Page 6: The Dos & Don'ts of Company-Wide SaaS Deployments

DON’T: START WITH EVERYONE

• The broader the app’s touch, the longer it will take to rollout

• Focus on a particular business team first (e.g. legal), and then build on your success

• Look for apps that change the backend infrastructure of a system without altering the front end too much

Page 7: The Dos & Don'ts of Company-Wide SaaS Deployments

DO: LAY OUT A REASONABLE TIMELINE

• Create a rollout roadmap with key milestones• No rollout for a large company will take less 2 quarters• Aim for full adoption within a year at most

Page 8: The Dos & Don'ts of Company-Wide SaaS Deployments

DON’T: DEFAULT TO ENDLESS TRAINING

• Try to pick apps that require minimal training (e.g. Google)

• Know when to say “Enough training, it’s time to adopt.”

• Be supportive and understanding - but still firm - with your slow adopters

Page 9: The Dos & Don'ts of Company-Wide SaaS Deployments

DO: THE MATH

• Chart your tech costs before and after the deployment

• Consider the value of having converted a fixed IT cost into a variable one

• Include the decrease in hardware and support staff costs in your ROI calculations

Page 10: The Dos & Don'ts of Company-Wide SaaS Deployments

DON’T: LOCK YOURSELF IN

• The greatest benefits of SaaS lies in its inherent flexibility

• Start with in-depth analysis of each business unit’s tech needs and usage; BUT

• Don’t be afraid to decommission or move a product into a different use case after testing

Page 11: The Dos & Don'ts of Company-Wide SaaS Deployments

Want to learn more? Read about Tom’s experience introducing and

deploying SaaS apps at Corel on Prialto Post

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