Textbook Textbook OrderingOrdering

Fall 2008 StatisticsFall 2008 Statistics

603 individual textbook requisitions. 603 individual textbook requisitions. 13,305 Books checked in from July 13,305 Books checked in from July

to August 18to August 18thth, the start of charging., the start of charging. An additional 3,204 books checked An additional 3,204 books checked

in after the 18in after the 18thth

Total of 16,509 booksTotal of 16,509 books

Returns From May To Returns From May To Oct.Oct.

$145,679.15$145,679.15

$0.00 $0.00 $0.00$7,158.82

$0.00

$20,827.59

$0.00

$44,943.23

$0.00 $1,113.00

$61,114.09

$10,522.42

2007/11 2007/12 2008/01 2008/02 2008/03 2008/04 2008/05 2008/06 2008/07 2008/08 2008/09 2008/10$0.00

$10,000.00

$20,000.00

$30,000.00

$40,000.00

$50,000.00

$60,000.00

$70,000.00

Period

Sum of costSum of cost

Cost

Textbook Adoption FormTextbook Adoption Form Hand them in on time.Hand them in on time.

The sheer volume of orders and changes creates The sheer volume of orders and changes creates problems.problems.

If you have not decided on a book by the deadline let If you have not decided on a book by the deadline let us know why.us know why.

Complete the form completely.Complete the form completely. Missing information creates delays and holds up the Missing information creates delays and holds up the

entire order from a publisher.entire order from a publisher. If supplies are required please list them on the form.If supplies are required please list them on the form.

Research the book beforehandResearch the book beforehand Edition changes occur regularly (sales rep or faculty Edition changes occur regularly (sales rep or faculty

center)center) Books go out of print. Books go out of print.

Textbook Adoption FormTextbook Adoption Form HeaderHeader

Contains the department, course number, and Contains the department, course number, and the title of the course.the title of the course.

Includes the lead instructor.Includes the lead instructor. Section numbers must be filled out, use extra Section numbers must be filled out, use extra

forms if neededforms if needed Includes the return date to the Bookstore, Includes the return date to the Bookstore,

admin assist may have an earlier date.admin assist may have an earlier date.

Textbook Adoption FormTextbook Adoption Form Fill out the questions about enrollment and Fill out the questions about enrollment and

edition changes. edition changes. Please note whether the book is required, Please note whether the book is required,

optional, or recommended. optional, or recommended. Includes a history of the previous book used. Includes a history of the previous book used.

Please check these carefully and call if you Please check these carefully and call if you have questions.have questions.

Textbook Adoption FormTextbook Adoption Form

Use the following area to list any Use the following area to list any additional books or supplies needed additional books or supplies needed for the class.for the class. Supplies and books are NOT ordered Supplies and books are NOT ordered

for classes unless they are listed.for classes unless they are listed. Include all listed information.Include all listed information.

Textbook Adoption FormTextbook Adoption Form

Finally, sign and date the form.Finally, sign and date the form.

Textbook Adoption Textbook Adoption GuidelinesGuidelines

Written by the Textbook Committee Written by the Textbook Committee subcommittee of the Quality Learning Student subcommittee of the Quality Learning Student Council and the bookstore management.Council and the bookstore management.

The guidelines are available from the SJC The guidelines are available from the SJC Employee Intranet under Academic Resources.Employee Intranet under Academic Resources. Look under documents and click on the Textbook Look under documents and click on the Textbook

Adoption Guidelines.Adoption Guidelines. Also available on the bookstore link (near Also available on the bookstore link (near

future)future) Most important tip – when adopting a book Most important tip – when adopting a book

consider the 3 year adoption rule.consider the 3 year adoption rule.

Book RepresentativesBook Representatives They are sales people! They are looking They are sales people! They are looking

out for the company.out for the company. Ordering bundles we keep customers in our Ordering bundles we keep customers in our

store but our customers want used books.store but our customers want used books. Make sure if purchasing a bundle ALL of Make sure if purchasing a bundle ALL of

the components are available separately.the components are available separately. If you aren’t going to use the extra parts If you aren’t going to use the extra parts

in a bundle, don’t order it!in a bundle, don’t order it! Bundles make the components cheaper Bundles make the components cheaper

but create problems for used books.but create problems for used books.

BundlesBundles

If bundles are ordered for a section, If bundles are ordered for a section, use all of the materials in it.use all of the materials in it. Students become frustrated during Students become frustrated during

buyback when we can only buy back the buyback when we can only buy back the book below the standard pricing.book below the standard pricing.

Students complain to us about not using Students complain to us about not using all of the components.all of the components. We cannot buy back the components in a We cannot buy back the components in a

bundle.bundle.

Bundle ExampleBundle Example

Beginning and Intermediate Algebra Beginning and Intermediate Algebra with My Math Labwith My Math Lab Retail $148.75Retail $148.75

Used PricingUsed Pricing Standard Pricing on book $108.00Standard Pricing on book $108.00 My Math Lab $55.00My Math Lab $55.00 Total of $163.00Total of $163.00

Used book is $14.25 MORE than a Used book is $14.25 MORE than a new bundle.new bundle.

Price Adjustments for Price Adjustments for Used BookUsed Book

Since the used book is more than new Since the used book is more than new we have to adjust to compensate for the we have to adjust to compensate for the cost of the access code.cost of the access code.

During buyback the $148.75 bundle During buyback the $148.75 bundle can now only be purchased from the can now only be purchased from the student for $51.student for $51.

The total for the used bundle $128.95 The total for the used bundle $128.95 ($51 x markup + $55 access code).($51 x markup + $55 access code).

Custom BooksCustom Books Take longer from the publisher as they Take longer from the publisher as they

are printed on demand.are printed on demand. Some can take 4-6 weeks for printing.Some can take 4-6 weeks for printing.

10% Return privilege on custom orders.10% Return privilege on custom orders. 100 books ordered means only 10 copies can 100 books ordered means only 10 copies can

be returned.be returned. Reorders take extended periods of time.Reorders take extended periods of time. Since these are not available elsewhere, Since these are not available elsewhere,

buyback is severely limited.buyback is severely limited.

Book ChangesBook Changes Students begin purchasing books as soon as Students begin purchasing books as soon as

they are available. they are available. Avoid making changes to the required textbooks.Avoid making changes to the required textbooks. Students will open and use the bundle materials Students will open and use the bundle materials

which makes them nonrefundable.which makes them nonrefundable. Check the books yourself.Check the books yourself.

Come to the bookstore at least 1-2 weeks before Come to the bookstore at least 1-2 weeks before classes start.classes start.

If the book is incorrect it gives us time to get it If the book is incorrect it gives us time to get it corrected.corrected.

Checking the books on the shelf is the best way to Checking the books on the shelf is the best way to know what your students will show up with.know what your students will show up with.

Changes ContinuedChanges Continued

Changing books the week of student Changing books the week of student charging is the worst possible time.charging is the worst possible time. Currently we run 4 registers with only 4 Currently we run 4 registers with only 4

full time employees, there is no time to full time employees, there is no time to process these changes during student process these changes during student charging.charging.

Students are already purchasing these Students are already purchasing these books and now must return the book books and now must return the book and wait for the new one.and wait for the new one.

Effects of Book ChangeEffects of Book Change One book change creates a domino effect.One book change creates a domino effect. Booklist must be edited to reflect the changes.Booklist must be edited to reflect the changes.

Booklist is online & in bookstore now has to be edited Booklist is online & in bookstore now has to be edited to give correct infoto give correct info

They must be reprinted averaging 100 pages.They must be reprinted averaging 100 pages. Business Office now has to edit student accounts who Business Office now has to edit student accounts who

are 3are 3rdrd party party Old books must be pulled & returned.Old books must be pulled & returned. Requires new shelf tag.Requires new shelf tag. Shipping must be paid for new books & to return Shipping must be paid for new books & to return

old ones.old ones. Purchase orders must be approved.Purchase orders must be approved. New books must be ordered and now put up.New books must be ordered and now put up.

Creates a large delay for the student.Creates a large delay for the student.

Online ClassesOnline Classes

List these separately and include List these separately and include only the REQUIRED materials.only the REQUIRED materials.

If an access code is needed, list this If an access code is needed, list this as well.as well.

A majority of students place orders A majority of students place orders the week before classes start and the week before classes start and expect the books there before expect the books there before classes start.classes start.

Printed MaterialsPrinted Materials Put these on the textbook adoption form Put these on the textbook adoption form

even if you will be placing the order at copy even if you will be placing the order at copy services.services.

Note if you will be placing the order yourself.Note if you will be placing the order yourself. Price lists and tags are generated from thesePrice lists and tags are generated from these

Need to be in as early as possible preferably Need to be in as early as possible preferably 2 weeks before classes start.2 weeks before classes start.

Copy Services is busy during the first of the Copy Services is busy during the first of the semester.semester.

Any revisions need to be completed as soon Any revisions need to be completed as soon as possible.as possible.

Any unusable overstock (i.e. revisions made) Any unusable overstock (i.e. revisions made) will be charged to the corresponding school.will be charged to the corresponding school.

Returning TextbooksReturning Textbooks Before sending students to the Before sending students to the

bookstore, know the bookstore return bookstore, know the bookstore return policy.policy.

Certain dates are set forth and need to Certain dates are set forth and need to be followed.be followed.

Textbooks that have writing, Textbooks that have writing, highlighting, or are not in new condition highlighting, or are not in new condition cannot be returned for a full refund.cannot be returned for a full refund.

If in doubt, call the bookstore first. 566-If in doubt, call the bookstore first. 566-32603260