tbg learning par prospectus

You’ll neverguess whatyou could bedoing today!Pre-Apprenticeship RoutewayProspectus 2011/2012

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Improving Lives Through Learning

Gwella Bywydau Trwy DdysguTBG Learning has helped me to get the new skills and apprenticeship I wanted NATALIE, 18

3www.tbglearning.com TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Welcome to TBG Learning

This prospectus tells you about the wide range of courses on offer that will help you take your first steps towards the career of your choice. Here at TBG Learning we are proud of our achievements and the work we do with young people. Each year we support 1000’s of young people to find a job, complete an apprenticeship or move into college We have designed many of our courses to overcome some of the challenges faced by young people today, such as how to get a job without experience and how to get experience without a job? Well we think we have come up with the answer, we have built specially designed vocational classrooms that simulate real life work environments so you get a taste of what it is really like to work in areas such as construction, hair and beauty, retail and hospitality to name just a few. How many young people do you know who can say they have run their own shop, salon or cafe? Well here at TBG Learning we will give you that opportunity. But that’s not all. As well as gaining practical new skills our learners also tell me how much they enjoy their learning with us and that they leave feeling more confident and motivated about their futures. But don’t just take my word for it check out our videos to hear what our learners say. Just scan the box on the left with your smartphone and see what really happens at TBG Learning. If you want to stand out from the crowd then come and join us at TBG Learning. Good Luck

Andrew Conlan-Trant, Head of TBG Learning

Scan this QR code with your smartphone to take you to our Youtube channel, alternatively visit www.youtube.com/TBGLearning

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Why learn with us

If you have ever thought that “learning is no longer for me” or“I didn’t really enjoy school”, there are still many benefits in joiningTBG Learning.

Our Pre-Apprenticeship Routeway programme is for 16-19 year olds. Course durations are flexible and depending on your choice and on completion of your induction period, they can last between 10 to 24 weeks.

It’s easy to join and this can be done by using our free phone number 0800 458 5000, texting “upskill” to 78866, or completing an enquiry form at www.tbglearning.com

Many of our past learners comment on how easy it was to make friends here and how they really enjoyed the friendly relaxed atmosphere within the learning centres, but recognised that it’s not like school “as you are treated like young adults” and expected to achieve your goals. Our Tutors practise in the subject that they teach, and are passionate about it.

At TBG Learning, you are our first priority; the outstanding level of support we offer to our learner is recognised through the positive feedback that we receive, and through our recent Ofsted report that states our learners are:

Safe, supported and motivated.

This programme is all about you, and we aim to support you throughout your time here. In fact 78% of our young people attend one of our centres through verbal recommendation, so the numbers speak for themselves.

TBG Learning will support you with qualifications and an introduction to the world of employment and all that you need to know to help you secure your future progression path. All you need to do is join, commit and complete.

We can’t wait to meet you.


“Before I started the Apprenticeship at TBG I was mainly unemployed, as I didn’t like sitting around, I decided to enrol on the Apprenticeship course at my local centre.

“I started my placement as a data entry clerk at River Habitat Estate Agents. In a few short months I had progressed to web administration, handling enquiries & database maintenance. Several months in, I let my first property and since then I have been doing viewings, drawing floor plans and taking photographs.”

Ali Khan – former learner at TBG Learning Hackney

“My experience with TBG Learning, has been the learning curve that I needed to kick-start my working life. With the help of the entire TBG Learning team I find myself more confident and able to be more professional with how I approach my problems in both my working and personal life!

“With that experience I have managed to move up into another job, and the skills I have learnt have helped me through.”

Ashleigh Carberry, former learner at TBG Learning Tower Hamlets

“I have seen a big change in Ashleigh’s attitude towards the working lifestyle. After her training and then being offered further training within the company, I noticed Ashleigh was over the moon with it!

“I have been so proud of Ashleigh throughout her life and watching her excel at something else I was chuffed! Thanks to the people of TBG Learning, her confidence and attitude are spot on. Thank you!”

Lisa Carberry (Ashleigh Carberry‘s mother)

Ofsted grades explained: 1 - Outstanding 2 - Good 3 - Satisfactory 4 - Inadequate

TBG Learning’s provision for equality and diversity to all learners and employers is outstanding.

Learners are motivated, enthusiastic and enjoy their learning in a very safe, informal learning environment, which is recognition of the exceptional work of tutors and learning centre staff, to make learning engaging and fun for all.

Ofsted

What Ofsted says...

• Outcomes for Learners GOOD

• Quality of Provision GOOD

• Equality and Diversity OUTSTANDING

Let’s talk about TBG Learning

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Gwella Bywydau Trwy Ddysgu

Work experience opportunities

Many of our learners are keen to experience the world of work. At TBG Learning we aim to work closely with our learners to support them in finding a work experience placement, which is both supportive and offers an insight into the everyday requirements and expectations when starting employment.

Outlined below are some of the employers that we work with:

• Tesco • ASDA• Boots • General Security• Town & Country Cleaning • Inn on the Lake• MAC Scaffolding • Osmani Primary School• Hereward and Foster Solicitors • Alphabet House Nursery• Cromwell • Eco Van and Man• Barts and The London NHS Trust • Johal Regan • River Habitat Estate Agent

Having TBG learners in the company with the constant monitoring provided on a weekly basis has been a great experience for all of us at River Habitat Estate Agents. TBG Learning is the first port of call should we have a need for vocational students.

River Habitat Estate Agent

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Scan this QR code with yoursmartphone to take you to ourYoutube channel, alternatively visitwww.youtube.com/TBGLearning


Keep in the loop?

TBG Learning has fan sites on Facebook, Twitter and YouTube. Join us for up-to-date informationon forthcoming events. To enter our competitions for the chance to win some great prizes please scan the QR code.

Functional Skills?

Functional Skills are practical skills in English, mathematics and ICT that help you in every day settings, including education and training. They will help to increase achievement in all learning, improve employability and provide a sound basis for progression to further study, training or work.

Functional Skills are part of everyday routines. They help make sense of daily tasks, ranging from working out how much your shopping bill will be, to writing an application letter or just surfing the internet. They are about using English, maths and ICT in everyday situations.

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In 2009 I applied for a Business Administration Apprenticeship

with TBG Learning, I successfully completed my training course and

was given the opportunity to have some work experience as an

Administrator within a chartered surveyors/commercial property

consultants. This then led on to a job offer as an Executive

Personal Assistant of which I accepted.

Rochelle McMutrie – TBG Learning Tower Hamlets

Coming to TBG has allowed me to improve myself both personally

and academically. This course has also made me realise what I

want to do for a career and focus on key areas which could help

me to obtain this. I actually now feel motivated.

Matthew Higginbottom – TBG Learning Chesterfield


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When I first started at TBG I was really shy and didn’t really speak

to anyone. My tutor helped me with my confidence and then I

found it easier to talk to the rest of the group. The tutor supported

me with my English and Maths so that I could take my exams and

have some qualifications on my CV.

Philip Hyland – TBG Learning Gillingham

Coming to TBG has allowed me to improve myself both personally

and academically. This course has also made me realise what I

want to do for a career and focus on key areas which could help

me to obtain this. I actually now feel motivated.

Matthew Higginbottom – TBG Learning Chesterfield

I’ve gained so much

confidence from the

course and now have

a path to follow LIN, 19


Administration Apprentice I Clerical Assistant I Receptionist I Administration Assistant

About Business Administration

Administration is at the heart of all organisations, it is what keeps the business running behind the scenes. Your role within business administration will depend on the size of the organisation, and the requirements, so if you think of yourself as an organised person, then it could be a potential career route for you. This could lead to a wide range of further qualifications or employment.

Business Administration

AWARD

Course Duration12 weeks

You will study• Using Office Equipment in a Business

Environment

• Communicating Electronically

• Making and Receiving Calls

• Functional Skills Maths or English

• Work Experience

CERTIFICATE

Course Duration 20 weeks

You will study• Working in Business Administration

• Welcoming Visitors

• Creating Business Documents

• Job Opportunities in Business Administration

• Investigation Rights and Responsibilities at Work

• Functional Skills Maths and English

• Work Experience

CERTIFICATE PLUS


You will study• Using Office Equipment in a Business

Environment

• Communicating Electronically

• Making and Receiving Calls

• Working in Business Administration

• Welcoming Visitors

• Creating Business Documents

• Job Opportunities in Business Administration

• Investigation Rights and Responsibilities at Work

• Award in Progression

• Functional Skills Maths, English, ICT*

• Work Experience

*Optional choice

Entry requirements

Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT

You can progress onto a course at a higher level, or into employment.

WHAT’S NEXT

You can progress onto a level 2 course or into an Apprenticeship or employment.

I’ve always wanted

to work in catering

and now I have a

job that I love MIA, 19


Front of House Reception I Bar Worker I Food Preparation Assistant I Waiter/Waitress

About Catering & Hospitality

The hospitality and catering industry is one of the most dynamic and fast paced of professions with exciting and varied careers. The UK hospitality and catering industry is made up of about 263,000 outlets, and employs a workforce of 1.7 million people. The industry covers people working in commercial kitchens, hotels, restaurants, cafes, fast food outlets, pubs and clubs and those working as contract caterers to other industries. If you are interested in a career in hospitality and catering, you could even gain employment at the Olympics in 2012 or in a quality hotel or restaurant.

Catering & Hospitality

CERTIFICATE


You will study• Introduction to the Hospitality Industry

• Customer Service in the Hospitality Industry

• Serving Food & Drink

• Front Office Operations

• Preparing & Serving Drinks

• Introduction to Healthy Eating


• Work Experience

Entry requirements


WHAT’S NEXT


After looking after

my nieces I knew I

wanted to work in

childcare… RACHAEL, 18


Childcare Apprentice I Play Worker Support I Care Worker I Nursery Assistant

About Childcare

A career in childcare is rewarding, enjoyable and extremely valuable. The first few years of a child’s life are important – in forming a basis for good education, self-discipline and social integration. Most people who work in the sector love their job and look forward to going to work every day. Not only do you get to enjoy playing and having fun with children, but you are also helping them to develop and learn. Children will use some of the skills they learn with you, such as how to get on with others, for the rest of their lives. If you are interested in caring and educating children, then this course will help you to further develop your skills. Please be aware that a Criminal Records Bureau (CRB) check will be required.

Childcare

AWARD


You will study• Planning for the Physical and Emotional

Care needs of Children

• Valuing Children as Individuals


• Work Experience

CERTIFICATE


You will study• Encouraging Children to Eat Healthily

• Keeping Children Safe

• Learning Experiences for Young Children

• Alternatives to Paid Work


• Work Experience

CERTIFICATE PLUS


You will study• Planning for the Physical and Emotional

Care needs of Children

• Valuing Children as Individuals

• Encouraging Children to Eat Healthily

• Keeping Children Safe

• Learning Experiences for Young Children

• Alternatives to Paid Work



• Work Experience

*Optional choice

Entry requirements


WHAT’S NEXT


WHAT’S NEXT


I wanted to learn a

trade that I could

really progress in

and TBG Learning

were great JAMES, 19


Bricklayer I Carpenter I Electrician I Plumber

About Construction

The construction industry is a huge sector, employing over 2.2 million people within the UK. Construction work is project based and is essentially an exercise in teamwork and organisation. Within the industry you may carry out work with a number of different specialists across the sector, as well as with clients and the general public. Most people in the industry enjoy the variety the work offers, being out and about, and often being able to see the finished product of their work.

Construction

AWARD


You will study• Course Introduction/Personal Safety

• Introduction to Plastering Techniques

• Construction of a Cavity Wall using Bricklaying Skills

• Health and Safety Awareness


CERTIFICATE PLUS


You will study• Developing Plumbing Skills

• Developing Electrical Installation Skills

• Developing Building Maintenance Skills

• Performing Decorating & Paper Hanging Operations

• Working as a Team to Move and Handle Resources

• Communicating Solutions to Others

• Learning from More Experienced People



• Work Experience

*Optional choice

Entry requirements


WHAT’S NEXT

You can progress onto a course at a higher level.

WHAT’S NEXT


The customer is

always right and

giving great service

is key… MICHAELA, 19


Contact Centre Advisor I Sales Assistant I Receptionist I Customer Service Advisor

About Customer Service

Good customer service is all about sending customers away happy enough to return and to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and become repeat customers. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of them to come back, your business won’t be profitable for long.

Customer Service

CERTIFICATE


You will study• Developing Customer Service Skills

• Understanding Business Communication

• Developing Group and Teamwork skills

• Developing Reception and Filing Skills


• Work Experience

Entry requirements


WHAT’S NEXT


Ultimately I want to

work behind the TV

cameras and this is a

great start RASHID, 19


Technical Assistant I Creative Media Apprentice I Research Assistant

About Digital Skills

Digital Skills gives young people who want to get involved in film making genuine experience. From screenwriting to working behind the camera, from presenting to editing, a range of skills including personal effectiveness and working with others, will be developed that are essential in many industries.

Digital Skills

CERTIFICATE


You will study• Course Introduction

• Getting Online

• Photo

• Video

• Music

• Social Surf

• Web Share

• Functional Skills Maths, English, ICT

• Work Experience

Entry requirements


WHAT’S NEXT

You can progress onto a level 2 course, an Apprenticeship or employment.

I didn’t have any real

interview skills, but

now I feel really

confident… JENNY, 19


Catering and Hospitality I Retail I Business Administration I Childcare

About Preparation for Employment

Many employers set high expectations for their work force, and are keen to work with young people, who can communicate effectively at an interview, demonstrate good people skills and are committed to their new organisation. These are just some of the basic attributes that are required in today’s fast moving world of work. This qualification may give you the opportunity to get involved in a company on a work experience placement, whilst studying for your employability skills qualification, and gain the skills that you need to further your learning and your career options.

Preparation for Employment

AWARD


You will study• Completing a job application

• Writing a CV

• Effective communication for the workplace


• Work Experience

CERTIFICATE


You will study• Developing time management skills

• Personal presentation

• Preparing for an interview

• Searching for a job


• Work Experience

CERTIFICATE PLUS


You will study• Completing a job application

• Writing a CV

• Effective communication for the workplace

• Developing time management skills

• Personal presentation

• Preparing for an interview

• Searching for a job



• Work Experience

*Optional choice

Entry requirements


WHAT’S NEXT


WHAT’S NEXT


Coming to England

was very daunting

but TBG Learning

have really helped

me a lot CAM, 19


Improve Communication Skills I Gain Confidence I Improve Work Opportunities

About Community Living

If English isn’t your main language, then this may be the course for you. This course will help you to improve your English skills. We will help you to improve your reading, writing and language skills for use at home, at work and in your place of learning. You will also gain a better understanding of life in the UK.

Community Living

CERTIFICATE


You will study• Knowing your Local Area

• Using Public transport

• Living in a Diverse Society

• Accessing Health Services

• Participating in Team Activities

• Living in the Community

• Understanding Rights and Responsibilities

• Eating Out

Entry requirements


WHAT’S NEXT

You can progress onto a course at a higher level, all the way up to level 2.

Learning how to turn

my designs into real

clothes is fantastic…

watch this space! KIM, 19


Retail Assistant I Designer I Fashion Buyer

About Fashion

Fashion is one of the fastest moving industries in the UK. There are more than 12,000 clothing businesses and 156,000 people employed in the UK fashion and design industry. Each year the industry develops some of the most fashion forward apparel, inspired by some of the UK’s newest and youngest designers. If you would like to see your designs at London Fashion Week, then this course could be the start you need.

Fashion

AWARD



• Measuring and Cutting Skills for Garment Making

• Stitching surface decoration techniques


CERTIFICATE


You will study• Pattern Drafting for Garment Making

• Garment Construction Skills

• Tools and Equipment for Garment Making



• Work Experience

CERTIFICATE PLUS



• Measuring and Cutting Skills for Garment Making

• Stitching surface decoration techniques

• Pattern Drafting for Garment Making

• Garment Construction Skills

• Tools and Equipment for Garment Making




• Work Experience

*Optional choice

Entry requirements


WHAT’S NEXT

You can progress onto a course at a higher level.

WHAT’S NEXT


I didn’t realise there

was so much to

learn - I have loved

every minute STEPH, 18


Apprentice Salon Assistant I Nail Technician I Beauty Advisor I Creative Freelance Stylist

About Hair & Beauty

Those who work in the Hair and Beauty sector provide an important service for their clients. The UK Hair and Beauty industry provides personal services such as hairdressing, beauty therapy, body therapy and massage. For those of you who like glitz and glamour the hair and beauty sector also cover professional services such as make-up to film and television. If this is the career for you the course will give you the knowledge, understanding and especially the skills required to prepare for work in hairdressing or beauty therapy.

Hair & Beauty

AWARD


You will study• Introduction to the Hair and Beauty

Sector

• Presenting a Professional Image in a Salon - these are mandatory units in both the Award and Certificate.

• Shampooing & Conditioning


• Work Experience

CERTIFICATE


You will study• Hair Platting

• Skin Care

• Basic Make up application

• Themed Face Painting


• Work Experience

CERTIFICATE PLUS


You will study• Introduction to the Hair and Beauty Sector

• Presenting a Professional Image in a Salon Shampooing & Conditioning

• Hair Platting

• Skin Care

• Basic Make up application

• Introduction to the Hair and Beauty Sector

• Themed Face Painting



• Work Experience

*Optional choice

Entry requirements

Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete a English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT


WHAT’S NEXT


I can’t wait to put

my new found skills

to the test now in

my job MIKEY, 19


Accounts Apprenticeship I Accounts Assistant I Customer Service Advisor I Receptionist

About IT (Information Technology)

As the world shifts more and more on line, those with a good knowledge of computing and ICT will be invaluable to all sectors of business. Gaining good ICT skills is just as important for everyday life as you will come into contact with new or existing technologies.

IT (Information Technology)

AWARD


You will study• Word

• Spreadsheet

• Database


• Work Experience

CERTIFICATE


You will study• Publisher

• PowerPoint

• E-image

• Webpage design

• Online Communication


• Work Experience

CERTIFICATE PLUS


You will study• Word

• Spreadsheet

• Database

• Publisher

• PowerPoint

• E-image

• Webpage design

• Online Communication



• Work Experience

*Optional choice

Entry requirements


WHAT’S NEXT


WHAT’S NEXT


Performing on the

stage has got to be

the best feeling in the

entire world!! MICHELLE, 19


Dancer I Actor I Stage Support

About Performing Arts

Explore physical theatre, technical theatre and devised theatre and use acting, singing and dance to increase confidence. Working with industry professionals, performers have the opportunity to take part in productions and access professional performance work.

Performing Arts

CERTIFICATE PLUS


You will study• Preparing For and Developing Performance Skills

• Exploring Acting and other Disciplines

• Working in the Performing Arts Industry

• Showcase

• Functional Skills Maths, English and ICT*

*Optional choice

Entry requirements


WHAT’S NEXT


I love fashion and my

course has enabled

me to work on the

high street SARAH, 18


Retail Apprenticeship I Sales Assistant I Warehouse Assistant I Visual Merchandiser

About Retail

Retail is a growing industry and reflects changing approaches to purchasing goods. Shopping on-line is now a familiar experience too many of us and it continues to develop and offer even more opportunities that are both local and global in their reach. If the world of Fast Moving Consumer Goods (FMCG) excites and motivates you, then Retail Knowledge level 1, will develop your potential for a career in retail and is a positive way forward into the possibility of your future career.

Retail Knowledge

AWARD


You will study• Understanding the business of retail

• Understanding customer service in the retail sector

• Understanding how a retail business maintains H&S

• Understanding the retail selling process


• Work Experience

CERTIFICATE


You will study• Understanding the control, handing and

replenishment of stock

• Understanding how individuals & teams contribute to the effectiveness of a retail business

• Handling customer payments


• Work Experience

CERTIFICATE PLUS


You will study• Understanding the business of retail

• Understanding customer service in the retail sector

• Understanding how a retail business maintains H&S

• Understanding the retail selling process

• Understanding the control, handing and replenishment of stock

• Understanding how individuals & teams contribute to the effectiveness of a retail business

• Handling customer payments



• Work Experience

*Optional choice

Entry requirements


WHAT’S NEXT


WHAT’S NEXT


PRE-APPRENTICESHIP

Head OfficeLombard House, 145 Great Charles Street,Birmingham B3 3LPTel: 0121 200 1140

TBG Learning Alfreton10 High Street, Alfreton, Derbyshire DE55 7BNTel: 01773 521 [email protected]

TBG Learning AshfordThe Bull Yard, Rear of 75 High Street,Ashford, Kent TN24 8SNTel: 01233 634 [email protected]

TBG Learning Barking and DagenhamUnit 3, Monteagle Court, Wakering Road,Barking, Essex IG11 8PDTel: 020 8507 [email protected]

TBG Learning BirminghamGeorge Nott House (GN),119 Holloway Head, Birmingham B1 1QPTel: 0121 200 [email protected]

TBG Learning Chesterfield2nd Floor , Hayfield House, Devonshire Street, Chesterfield , S41 7STTel: 01246 207 [email protected]

TBG Learning ColchesterPortal House, 27 Southway,Colchester CO2 7BATel: 01206 366 [email protected]

TBG Learning DerbySt Peter’s House, Gower Street,Derby DE1 1SBTel: 01332 202 [email protected]

TBG Learning DoverOld Sorting Office (OSO)Charlton Green, Dover,Kent, CT16 1AA Tel: 01474 566 588

TBG Learning DudleyKings House, 46 Kings Street,Dudley DY2 8PRTel: 01384 880 [email protected]

TBG Learning Gravesend23–25 King Street, Gravesend,Kent DA12 2DUTel: 01474 566 [email protected]

TBG Learning GreenwichGreenwich West Community and Arts Centre141 Greenwich High Road, Greenwich,London SE10 8JATel: 020 8293 [email protected]

TBG Learning Hackney16D Urban Hive, Theydon RoadUpper Clapton, London, E5 9BQTel: 0203 005 [email protected]

TBG Learning HaveringUnit 3 Ground Floor, Redwing Court,Ashton Road, Harold Hill, Havering,Essex RM3 8UJTel: 01708 209 [email protected]

TBG Learning LambethCranmer House, 39 Brixton Road,London SW9 6DZTel: 0207 840 [email protected]

TBG Learning RamsgateMarlowe Innovation Centre,Marlowe Way, Ramsgate, CT12 6FATel: 01474 566 588

TBG Learning Tendring103–105 Carnarvon Road,Clacton-on-Sea CO15 6QATel: 01255 430 [email protected]

TBG Learning Tower Hamlets3rd Floor Truman Building, 91 Brick Lane,London E1 6QLTel: 020 7247 [email protected]

TBG Learning West Bromwich3rd Floor, Landchard House, Victoria Street,West Bromwich B70 8ERTel: 0121 525 [email protected]


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