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Tallahassee Community College

Comprehensive Emergency Management Plan (CEMP)

College President Dr. Jim Murdaugh

Tallahassee Community College Police Department/Emergency Management 444 Appleyard Drive Tallahassee, Florida 32304-2895 850-201-6100 www.tcc.fl.edu

Chief of Police Gregory Gibson

May 2018

http://www.tcc.fl.edu/

Tallahassee Community College Comprehensive Emergency Management Plan (CEMP)

2 May 2018

THIS PAGE LEFT BLANK INTENTIONALLY


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5 May 2018

Distribution List

1. Academic Affairs

2. Administrative Services

3. District Board of Trustees of Tallahassee Community College

4. Communications and Marketing

5. Florida Public Safety Institute

6. Information Technology

7. Institutional Effectiveness

8. Office of the President

9. TCC Police Department

10. Student Affairs

11. TCC Center for Innovation

12. TCC Foundation

13. TCC Gadsden Center

14. TCC Ghazvini Center for Healthcare Education

15. TCC Wakulla Center

16. TCC Wakulla Environmental Institute

17. Workforce Development

18. Electronically posted and publicly available via TCC Emergency Management website


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7 May 2018

TABLE OF CONTENTS

Section Topic Page Number

Letter of Promulgation 3

Distribution 5

Table of Contents 7

Appendix List 9

I. Purpose 11

II. Scope 11

III. Mission Priorities 11

IV. Assumptions 12

V. Authority 12

VI. Emergency Response Levels 12-13

VII. Incident Command System (ICS) 14-15

VIII. Incident Management Team 15-16

IX. Organizational Roles and Responsibilities 16-19

A. Campus Leaders 16-18

B. Roles of College Departments/Divisions 18-19

X. Phases of Emergency Management 19-20

XI. Mitigation/Prevention 20-23

A. Hazard Analysis 21

B. Mutual Aid and Coordinating Agencies 21-23

XII. Preparedness 23-27

A. Training 24-26

B. Exercises 26

C. Hurricane Family Plan 27

XIII. Response 27-31

A. Monitoring 27-28

B. Declaration of Emergency 28

C. Activation of the Emergency Operations Center (EOC)

28-29

D. Activation of the Incident Management Team (IMT)

29

E. Response Actions and Protocols 29

F. Public Information 29-30

G. Protective Actions 30-31

H. Campus Warning Point 31

XIV. Recovery 31-32

XV. After Action Report (AAR) 32


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9 May 2018

APPENDIX LIST

Section Topic Page Number

“The Blue Pages”

EMERGENCY OPERATIONS

A. Incident Management Team 34-37

B. Emergency Support Functions (ESFs) 38-41

C. TCC Alert 42-43

D. Department Response Planning 44-45

E. TCC Emergency Operations Center 46-47

“The Yellow Pages”

RESPONSE CHECKLISTS

F-1 Active Shooter 49-51

F-2 Bomb Threat 52-53

F-3 Dangerous or Disruptive Person/Incident 54-55

F-4 Fire or Smoke 56-57

F-5 Flooding 58-59

F-6 General Non-Specific Emergency 60

F-7 Hazardous Materials Incident/Spill 62-63

F-8 Severe Weather/Tornado/Microburst 64-66

F-9 Natural Gas Leak 67

F-10 Power Outage 69-70

F-11 Suspicious Package/Powder 71-72

F-12 Incident Planning Strategies 73-74

F-13 Initial Safety Inspection Protocols and Forms 75-77

F-14 Hurricane Family Preparedness & Planning 79-81

“The Back of the Book”

G Important Telephone Numbers/Campus Map 83-87

(Response Checklists provide a broad set of actions that may be appropriate following an emergency. Evaluate the prevailing conditions to determine which

actions are appropriate to the situation.)


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11 May 2018

I. PURPOSE

The Tallahassee Community College (TCC) Comprehensive Emergency Management Plan (CEMP) is intended for use by the entire college community. The CEMP establishes standard operating guidelines based on existing policies and procedures for response to incidents or events affecting TCC. The CEMP describes the emergency management roles and responsibilities of the college community and provides a strategy to be as prepared as possible for all hazards. The CEMP protects life, property, and the environment through effective use of college, local, state, and federal resources. Since all emergencies are local and often happen without warning, the CEMP is flexible in order to accommodate contingencies of various types and magnitudes. The CEMP does not limit the use of good judgment and common sense in matters not foreseen or covered by the elements of the plan. The CEMP is comprised of the following sections: 1. The BASIC PLAN provides a plan overview, specifies emergency management

roles and responsibilities, explains how the college prepares for and mitigates likely hazards, outlines the organizational structure of the college during an emergency, and provides standard operating response guidelines.

2. The EMERGENCY OPERATIONS APPENDIX implements organizational and administrative guidelines and instructions in support of the BASIC PLAN.

3. The RESPONSE CHECKLIST APPENDIX implements specific guidelines, actions, and tasks in an all hazards approach to vulnerabilities in order to assist personnel in the execution of their roles and responsibilities.

II. SCOPE

The CEMP outlines the mitigation/prevention, preparation, response, and recovery actions of TCC personnel and the resources for all hazards that could negatively affect TCC. The CEMP incorporates the use of the National Incident Management System (NIMS) to facilitate interagency coordination between responding agencies and is consistent with the Leon County CEMP, Gadsden County CEMP, Wakulla County CEMP, State of Florida CEMP, and the National Response Framework (NRF). TCC collaborates with local, state, and federal emergency response agencies in the development, implementation, and maintenance of the TCC CEMP.

III. MISSION PRIORITIES

TCC personnel and equipment accomplish the following priorities in order of importance:

• Priority 1: Protection of Human Life (Life Safety) • Priority 2: Stabilization of the incident (Incident Stabilization) • Priority 3: Protection of TCC Assets (Protect Property and the Environment)


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IV. ASSUMPTIONS

The CEMP is an all-hazards approach to the challenges likely encountered during a major emergency. The following are general guidelines used:

An emergency may occur at any time of the day or night, weekend, or holiday with little or no warning.

Cascading events in an emergency are not predictable; therefore, published response plans such as the TCC CEMP should serve only as a guide and may require modifications in order to meet the requirements of a specific emergency.

If information indicates that such conditions are developing or probable, an emergency is declared.

All emergencies are local; therefore, most emergencies affecting TCC will begin at the campus or center level.

Major emergencies may expand quickly and become county or statewide. It is necessary for TCC to prepare for and carry out emergency response recovery operations in conjunction with local, state, and federal emergency response agencies.

Since assistance from local, state, and federal emergency response agencies may not be immediately available, self-sufficiency becomes a primary necessity.

V. AUTHORITY

Authorization from the District Board of Trustees of Tallahassee Community College to the College President to prepare, maintain, and implement the CEMP can be found in Policy 12-23, Comprehensive Response Plans.

Leon County Emergency Management (LCEM) authority and support governed by Leon County Ordinance 93-16. Wakulla County Emergency Management (WCEM) authority and support governed by Wakulla County Ordinance 11.5.031. Gadsden County Emergency Management (GCEM) authority and support governed by Gadsden County Ordinances and Chapter 252, Florida Statutes. State of Florida Division of Emergency Management (FDEM) authority and support governed by Chapter 252, Florida Statutes. The federal government is authorized to support both county and state governments in accordance with the Robert T. Stafford Act and Title 44 of the Code of Federal Regulation.

VI. EMERGENCY RESPONSE LEVELS

In responding to emergencies, it is important for TCC personnel to identify and classify the severity of an incident to ensure implementation of the organizational structure and appropriate allocation of resources in a timely manner. There are three levels of emergency response.


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Level 3 – Minor Emergency A MINOR EMERGENCY- a localized incident with a limited threat to life/safety and minimal impact to normal campus/college operations. Response to a MINOR EMERGENCY is managed at the campus or center level with limited support needed. The CEMP is not typically activated for a MINOR EMERGENCY, but certain sections may be used as standard operating guidelines to the extent necessary.

Level 2 – Major Emergency A MAJOR EMERGENCY- an incident that threatens life/safety and/or severely affects normal campus/center operations. Management takes place at the campus/center level or from the TCC Emergency Operations Center (EOC) and could require significant resources internal and external to TCC. Activate the CEMP for a MAJOR EMERGENCY.

Level 1 – Disaster A DISASTER- an incident resulting in the catastrophic loss of life and/or closure of one or more campuses/centers for an extended period. Managed from the TCC Emergency Operations Center (EOC) and requires mutual aid from external agencies. Fully activate the CEMP and TCC Continuity of Operations Plan (COOP) for a DISASTER. The scope of impact upon various aspects of the College is dependent upon the level of the emergency.

Scope Level 3 Level 2 Level 1

College Activities Minimal and localized. Most college activities not affected.

Significant. Some or all college activities affected.

Very significant. All college activities disrupted or cancelled.

Faculty, Staff, and Students

Site-specific localized impact. Injuries possible.

Site-specific or generalized impact with possible disruption. Injuries possible.

Generalized impact with probable disruptions. Serious injuries a concern.

Media and Communications

None expected or limited local coverage.

Local and regional coverage probable.

Local, regional, and likely national coverage exists.


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VII. INCIDENT COMMAND SYSTEM (ICS)

The operational aspect of the CEMP stems from the National Incident Management System (NIMS), which requires the use of the Incident Command System (ICS) for organizing a response. Mandated by Homeland Security Presidential Directive-5, use ICS for all emergency response. ICS is a modular emergency management system designed for all hazards and levels of emergency response. This system creates a combination of facilities, equipment, personnel, procedures, and communication operating within a standardized organizational structure. Use of ICS at TCC facilitates the ability to communicate and coordinate response actions both internally and externally with other jurisdictions and emergency response agencies.

Key Principles of ICS

Modular response model based on activating only those organizational elements required to meet current objectives.

Common terminology applied to organizational elements, position titles, facility designations, and resources.

Unified command structure so organizational elements link to form a single overall structure with appropriate span-of-control limits.

Comprehensive resource management for coordinating and inventorying resources for field responses.

Integrated communication so that information systems operate smoothly among all response agencies involved.

Generic positions wherein individuals train for each emergency response role and follow prepared action checklists.

Consolidated action plans that contain strategies to meet the objectives at both the field response and Emergency Operations Center levels.

Organizational Elements of ICS

Executive Policy Group. The senior leadership of TCC, led by the President, who provides broad policy direction to the Incident Management Team.


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Incident Command. Incident Commander (IC) or Unified Command (UC) identified for each incident and event. The IC/UC has overall responsibility, determines objectives, and establishes priorities based on the incident/event type, available resources, and college policy.

Public Information. Responsible for

communicating IC/UC-approved information relative to the situation.

Safety Officer. Responsible for the safety of

responders and personnel assigned during incidents/events.

Operations. Develops the tactical organization

and directs all resources to carry out the Incident Action Plan.

Planning. Develops the Incident Action Plan to

accomplish the objectives. Collects, documents, evaluates information, and maintains status of resources. Schedules and mediates operational period meetings and conducts briefings.

Logistics. Provides resources and all other

services needed to support the incident/event.

Finance/Administration. Monitors costs related to the incident/event, provides accounting, procurement, time recording, cost analysis, and overall fiscal guidance.

Small incidents may be managed by a single individual. Large or expanding incidents will require each of these activities to be established as a separate section to form the Incident Management Team (IMT) Each of the primary Incident Command System sections, as reflected within the organizational chart, may be subdivided.

VIII. INCIDENT MANAGEMENT TEAM

The TCC Incident Management Team (IMT) ICS elements listed above provide leadership to the overall response to any campus emergency. The Campus Senior Leaders working with the Building Captains will function as a team to provide assistance directly to designated buildings, areas, and locations. Activation of the TCC IMT depends on the type and nature of the incident/event in order to manage the operational aspects of TCC’s response to an emergency.

See Appendix A for a position checklist of each Incident Management Team member’s responsibilities.


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IMT Role TCC Designee or Alternate Designee

Executive Policy Group President, Provost, Chief Business Officer

Incident Commander Chief of Police, Executive Director of FPSI, or designee

Public Information Communications and Marketing designee

Safety Officer TCC Safety Technician or designee

Operations Section Chief Police Lieutenant, Sergeant, or designee

Planning Section Chief TCC Emergency Manager, Safety Technician, or designee

Logistics Section Chief Facilities designee

Finance/Admin Section Chief Administrative Services designee

IX. Organizational Roles and Responsibilities

In addition to the TCC IMT, certain positions are critical to TCC’s emergency management response due to their leadership roles on campus or at centers which represent virtually every area, department, building, and location of TCC. A. Campus Leaders (Policy Group)

1. Vice Presidents are responsible for multiple departments and large areas.

2. Deans are responsible for Academic Departments sometimes housed in multiple

buildings and areas.

3. Directors are responsible for College Programs, Departments, and sometimes satellite centers or locations.

4. Supervisors oversee smaller units within TCC or specialized work groups and areas.

5. Building Captains are employees who work in a specified building and are identified by red “Building Captain” vests worn during drills and incidents. Building Captains train in emergency response and leadership during emergencies.

Specific areas, buildings, and locations identified in the chart below contain a primary and alternate Campus Senior Leader along with a Building Captain(s).


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For more information go to: https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/

Building or Area # Primary Campus Leader Alternate

MAIN CAMPUS

Academic Computing Center 8 Director, Distance Learning Student Support Tech

Administration 27 Director, Human Resources Controller

Advance Manufacturing Training Center

43 Program Manager

Academic Support 3 Dean Assistant to the Dean

Centre Building 9 Chief of Police Police Lieutenant

Communications and Humanities

5 Dean Assistant to the Dean

Computer Technology 41 Dean Staff Assistant I

Dental Hygiene 6 Dean/Academic Support Program Chair

English 1 Dean Assistant to the Dean

Fine and Performing Arts 12 Director, Center for Teaching, Learning and Leadership

Production Coordinator

History and Social Science 39 Dean Assistant to the Dean

Library and Learning Commons

30 Director, Library Services Director, Center for Instruction Technology

Lifetime Sports Complex 15 Head Coach, Men’s Basketball

Head Coach, Women’s Basketball

Mailroom 57 Shipping and Receiving Supervisor

Property Records Specialist

Moore Lecture Hall 4 Dean of Science and Mathematics

Assistant to the Dean

Science and Mathematics 18 Dean of Science and Mathematics


Science and Mathematics Annex

2 Dean of Science and Mathematics


Student Union 35 Dean of Enrollment Services

Director of Campus and Civic Engagement

Support Services 17 Director of Facilities Construction Coordinator

Technology and Professional Programs

11 Dean Assistant to the Dean

University Center 19 Dean of Barry University Dean of Flagler College

Center for Workforce Development

38 Vice President for WD Director of Business and Workforce Development

Baseball Field House 20 Head Baseball Coach

Women’s Softball Field House

34 Head Softball Coach

https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/



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Construction and Industrial Applied Technology

50 Dean of Thomas University

LEON COUNTY

Center for Innovation Center for Innovation Coordinator

Ghazvini Center for Healthcare Education

Dean Assistant to the Dean

GADSDEN COUNTY

FPSI Director, Certificate Programs

Director, Public Safety CE

Gadsden Center Center Manager

WAKULLA COUNTY

TCC Wakulla Environmental Institute

Executive Director

Wakulla Center Director, Wakulla Center

B. Roles of College Departments and Divisions

Each Department and Division within TCC serves a critically important role in the preparation for and continued operation of the campus during an emergency. 1. Administrative Services

Maintain and re-fuel emergency generators Relocate mobile assets to the parking garage Secure containers/items on campus to prevent flying objects Prepare facilities for damaging conditions Assist with damage assessment Prepare to answer questions when TCC is closed Maintain employee benefits Prepare for emergency procurements Maintain records for potential reimbursement Ensure maintenance of payroll process Maintain Financial Aid processes

2. Information Technology

Implement appropriate plans to back-up information Maintain operational phones, computers, and wireless technology Support security cameras and access cards


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3. Communications and Marketing

Support EOC operations Prepare messages for campus closures Prepare for rumor control Assist executives with information messages Maintain website with current information regarding campus status Assist TCC Alert situational awareness

4. Academic Affairs

Support faculty and staff to support classroom needs Prepare for campus closing and opening Identify which programs are prepared to start again Determine and report status of Library and Learning Commons

5. Student Affairs

Support student needs Support Mental Health and Disability Services Support Enrollment Services

In addition to these roles, the Continuity of Operations Plan (COOP) provides direction about situations involving a disruption of normal operations, diminished capabilities, damaged or inaccessible facilities, and impeded performance of essential functions.

X. PHASES OF EMERGENCY MANAGEMENT

There are four distinct phases of an emergency management process.

- Mitigation/Prevention Efforts made to reduce the impact of an emergency

- Preparedness Activities performed prior to an emergency to prepare

- Response Actions taken to accomplish mission priorities

- Recovery Efforts made to restore normalcy

Every member of TCC has a role in one or more of these phases in working as a team to ensure the safety and security of the campus.


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The following sections outline the various roles and tasks required to ensure that TCC is prepared for an emergency.

XI. MITIGATION/PREVENTION

TCC will conduct mitigation/prevention activities as integral parts of the emergency management program. Mitigation/prevention helps eliminate hazards and vulnerabilities, reduce the probability of hazards and vulnerabilities causing the emergency, or lessen the consequences of unavoidable hazards and vulnerabilities. Mitigation/prevention should be a pre-disaster activity, although mitigation/prevention may also occur in the aftermath of an emergency with the intent of avoiding repetition of the situation. Among the mitigation/prevention activities included in the emergency operations program are strengthening facilities and the campus against potential hazards through ongoing activities and actions to eliminate or reduce the chance of occurrence or the effects of a disaster. Staff will work closely with local, state, and federal partners as well as TCC’s insurance carrier to provide mitigation to facilities.


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A. Hazard Analysis

TCC is an open-access, public institution of higher education with an annual enrollment of over 38,000 students and approximately 2,000 employees. TCC has its main campus and service centers in various locations across 3 counties consisting of 85 facilities with 1,687,254 square feet of gross floor space on approximately 1,700 acres of land. All TCC facilities are located within the Big Bend region of the northern Gulf Coast of Florida. The area’s proximity to the Gulf Coast makes TCC vulnerable to hurricanes and other natural hazards. TCC is also vulnerable to numerous accidental technological hazards. All open-access, public institutions of higher education are vulnerable to intentional human-generated hazards. TCC’s vulnerabilities or potential emergencies are listed below by hazard category:

Weather Hurricane, Tornado, Microburst, Flooding, Lightning, Drought, Freeze, Fire

Man-made Terrorism, Active Shooter/Intruder, Civil Unrest, Hazardous Materials, Accidents, Train Derailment, Airplane Crash, Pandemics/Infectious Diseases, Bombing

Technology Cyber Attack, Network Failures, Power Outage

B. Mutual Aid and Coordinating Agencies

TCC is a signatory to the Florida Statewide Mutual Aid Agreement (SMAA). The SMAA is an agreement between state and local entities to leverage limited resources and assist each other during a major disaster. The SMAA streamlines the assistance process within the State of Florida for needed resources. The SMAA provides TCC with a mechanism to request critical resources to restore college operations after a disaster. The SMAA also provides access to assistance from the federal government and other states via the Robert T. Stafford Disaster Relief and Emergency Assistance Act and Emergency Management Assistance Compact. TCC may also invoke assistance under the SMAA when TCC needs assistance from a participating agency during a minor emergency and does not have an existing


22 May 2018

mutual aid agreement with the participating agency. Memoranda of Understanding (MOU) may be completed to outline specifics of mutual aid with partner agencies.

The TCC Police Department (TCCPD) Chief is responsible for maintaining the SMAA with the Florida Division of Emergency Management. The TCCPD Chief is the primary college official authorized to coordinate TCC resources in accordance with the SMAA. When requested through the TCCPD Chief, mutual aid requires approval by the TCC President or his/her designee. In addition to the SMAA, TCC works closely with local, regional, and state assets to accomplish the emergency management mission. Local Level Coordinating Agencies

Leon County Leon County Emergency Management (LCEM) is responsible for coordinating all countywide emergency management efforts. The Chair of the Board of County Commissioners has the authority to declare a county emergency, activate the Emergency Operations Center (EOC), and allocate the resources necessary to protect lives and property. The TCC Main Campus, TCC Ghazvini Center for Healthcare Education, and TCC Center for Innovation reside within the jurisdiction of Leon County. The Leon County Sheriff’s Office (LCSO) provides law enforcement services, and the Leon County Emergency Medical Service (LCEMS) provides emergency medical services for these facilities. City of Tallahassee The TCC Main Campus, TCC Ghazvini Center for Healthcare Education, and TCC Center for Innovation reside within the jurisdiction of the City of Tallahassee. The Tallahassee Police Department (TPD) provides law enforcement services and the Tallahassee Fire Department (TFD) provides fire services for these facilities. Gadsden County The Florida Public Safety Institute and the Gadsden Center reside within the jurisdiction of Gadsden County. The Gadsden County Sheriff’s Office (GCSO) and Gadsden County Fire Rescue (GCFR) are the primary emergency response agencies for these facilities. Wakulla County The Wakulla Center and the TCC Wakulla Environmental Institute reside within the jurisdiction of Wakulla County. The Wakulla County Sheriff’s Office (WCSO) and Wakulla County Fire Rescue (WCFR) are the primary emergency response agencies for these facilities.


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Regional Level

Regional Domestic Security Task Force The State of Florida has taken a regional approach in the fight against terrorism and preparation for catastrophic disasters. The state has seven Regional Domestic Security Task Forces (RDSTFs). Each task force, made up of local, state, and federal emergency response agencies, serves and protects the communities within its defined region. The North Florida RDSTF (Region 2) encompasses 13 counties including Leon, Gadsden, and Wakulla counties. The TCCPD Chief or his or her designee is TCC’s representative to the NFRDSTF Emergency Management and Campus Security workgroups. State Level

Florida Division of Emergency Management The Florida Division of Emergency Management (FDEM) is responsible for the coordination of all statewide emergency management efforts. The Governor has the authority to issue an Executive Order declaring a Florida state of emergency and activating emergency response resources. During a declared Florida emergency, FDEM supports the local response efforts through the activation of the State CEMP and EOC. Florida Department of Education The Florida Department of Education (FDOE) governs public education for the State of Florida. Governed locally by a board of trustees, Florida colleges are coordinated statewide under the State Board of Education. TCC is part of the Florida College System, which consists of 28 community and state colleges across Florida. The Chancellor of Florida Colleges is the chief executive officer of the system and supports the member colleges on statewide education initiatives. The Assistant Chancellor of Florida Colleges assists FDEM and Florida Department of Law Enforcement (FDLE) with all statewide emergency management efforts that affect the Florida College System.

XII. PREPAREDNESS

Preparedness activities develop the response capabilities needed in the event of an emergency. Anticipating what can go wrong, determining effective responses, and developing preparation of resources are critical steps in preparing for the “unexpected.” Every member of TCC has a responsibility to ensure overall preparedness.


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TCCPD Emergency Management is responsible for routinely reviewing, updating, and enhancing the CEMP to ensure the preparedness of the college.

The Safety and Security Committee and the campus Safety Technician will regularly assess changing threats and conditions that might affect the CEMP.

TCCPD Emergency Management will meet with partner response agencies to ensure positive working and communication relationships.

Ensuring TCC’s preparedness is both an organizational responsibility and an individual responsibility that is reliant upon a team effort to prevent/mitigate, prepare, respond to, and recover from any campus emergency. The development of building or area-specific plans to mitigate, prepare, respond, and recover from emergency incidents is the responsibility of the Dean/Director/Supervisor of the respective building/area/division. The list below, while not exhaustive, provides a sampling of appropriate locations for such special response plans.

Each College Building Each College Department

Each Satellite Center and Location Physical Plant, Facilities, Planning

Police Library/Learning Commons

Information Technology Human Resources

Business Office and Purchasing Financial Aid

Student Affairs Athletic Facilities

See Appendix D for detailed information regarding the development of Department Response Plans.

A. Training

Training is critical to TCC’s preparedness and response actions. The TCCPD Chief and Emergency Management will identify college personnel to receive training based on their roles and responsibilities in emergencies or as part of the IMT. The minimum training recommended for the Policy Group is G402 “Incident Command System (ICS) Overview for Executives/Senior Officials”. TCCPD Emergency Management will maintain a database of mandatory and recommended ICS training for TCC personnel and ensure the TCC training program is compliant with current state and federal regulations. TCCPD Emergency Management will collaborate with local and state emergency response agencies to identify training opportunities that might benefit TCC.

There are three levels of training recommended for TCC personnel having response roles, as follows:


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ICS POSITION AND TRAINING MATRIX

General Personnel Critical Personnel Leadership Personnel

o All Essential TCC Personnel

o IMT Members o All TCCPD Personnel o Supervisory Level Members o Building Captains

o Incident Management Team

ICS TRAINING COURSE MATRIX

Course # Course Title General Critical Leadership

100.he An Introduction to ICS for Higher Education X X X http://training.fema.gov/EMIWeb/IS/is100HE.asp

200.a ICS for Single Resources and Initial Action

Incidents X X

http://training.fema.gov/emiweb/is/is200b.asp

300 Intermediate ICS for Expanding Incidents

X

Classroom Only

400 Advanced Incident Command

X

Classroom Only

700.a An Introduction to NIMS

X X X

http://training.fema.gov/EMIWeb/is/is700a.asp

800.b An Introduction to the National Response Framework (NRF)

X X

http://training.fema.gov/EMIWeb/Is/is800b.asp

ADDITIONAL TRAINING COURSES

Some or all of the following training courses may be helpful depending upon the individual’s role as a TCC IMT member, Campus Senior Leader, or Building Captain.

Active Shooter https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/

Workplace Violence Awareness Training

https://training.fema.gov/is/courseoverview.aspx?code=IS-106.18

http://training.fema.gov/EMIWeb/IS/is100HE.asp

http://training.fema.gov/emiweb/is/is200b.asp

http://training.fema.gov/EMIWeb/is/is700a.asp

http://training.fema.gov/EMIWeb/Is/is800b.asp


https://training.fema.gov/is/courseoverview.aspx?code=IS-106.18


26 May 2018

Workplace Security Awareness

http://training.fema.gov/EMIWeb/IS/IS906.asp

Introduction to Hazardous Materials

https://training.fema.gov/is/courseoverview.aspx?code=IS-5.a

Public Information Officer Awareness Training

http://training.fema.gov/EMIWeb/IS/is29.asp

Multi-Hazard Emergency Planning for Schools

http://training.fema.gov/EMIWeb/IS/is362a.asp

Emergency Management for Senior Officials


B. Exercises

TCCPD Emergency Management is responsible for the development, implementation, and maintenance of the annual Exercise and Training Plan (ETP). Exercises test and evaluate the CEMP. After Action Reports and lessons learned from previous exercises will be documented and an improvement plan should be developed, as necessary. 1. The TCC Alert System is exercised each quarter to evaluate functional

readiness. 2. A full-scale exercise of the CEMP conducted as outlined in the exercise and

training plan evaluates response capabilities and areas for improvement.

Exercise/Review Schedule

Exercise / Review What? How Often? Who?

TCC Alert System Once per quarter All College

CEMP Full Exercise Per ETP IMT/Executive Team

CEMP Response Checklists Review quarterly Exercise per ETP

IMT/Executive Team/Campus and Alternate Leaders/Building Captains/Police

Spring Semester Summer Semester Fall Semester

Hurricane F-8 Fire/Smoke F-4 Active Shooter F-1

Tornado F-12 Hazardous Material F-7 Bomb Threat F-2

Power Outage F-10 Gas Leak F-9 Dangerous Person F-3

Flooding F-5 General Response F-6 Suspicious Package F-11


https://training.fema.gov/is/courseoverview.aspx?code=IS-5.a





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Introduction to Exercises

http://training.fema.gov/EMIWeb/IS/IS120A.asp

Exercise Evaluation and Improvement Planning


C. Hurricane Family Plan Prior preparation for a hurricane is an essential element of protecting your family, pets, and home. If needed at TCC, it is important that you know your family will be safe. All TCC employees are encouraged to take time to complete a disaster preparedness training course and a hurricane family plan.

FEMA Disaster Preparedness

https://www.ready.gov/make-a-plan?gclid=CIPK_7vJ3dECFRcvgQodrZUA5g

Are You Ready? A guide for Citizen Preparedness


Animals in Disasters: Awareness and Preparedness


See Appendix F-15 for detailed information regarding the development of a Hurricane Family Plan.

XIII. RESPONSE

Response operations in an emergency are intended to resolve the emergency quickly and protect life and property. A. Monitoring

The primary responsibility for monitoring emergency threats and events resides with the TCCPD. TCCPD operates on a continuous 24/7/365 basis and is always available to receive emergency communications from a variety of official and public sources. The activation of the TCC Alert System is the first step in notifying the TCC community that there is threat or an actual emergency. TCCPD is responsible for the activation of this system in coordination with the Office of Communications and Marketing.

http://training.fema.gov/EMIWeb/IS/IS120A.asp


https://www.ready.gov/make-a-plan?gclid=CIPK_7vJ3dECFRcvgQodrZUA5g




28 May 2018

https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/tcc-alert/

See Appendix C for detailed information regarding the Activation of the TCC Alert System.

In any type of emergency, the TCCPD Shift Supervisor (supervisor in charge) will follow standard operating procedures. If the emergency warrants, he or she will immediately communicate with the TCCPD Chief. If the TCCPD Chief is not available, TCCPD will follow established order of succession procedures.

B. Declaration of Emergency

Based on the information obtained, the TCC Incident Commander will initially declare the level of the emergency (see page 13) and may activate portions of this CEMP to the extent necessary to control the situation. The TCC President or designee has the authority to declare a college state of emergency. This declaration activates the TCC IMT with the authority to implement actions for the protection of life and property warranted by the scope, location, and/or magnitude of the emergency. If the TCC President is unavailable, the Provost/Vice President for Academic Affairs may declare a college state of emergency and activate the TCC IMT (see page 15).

C. Activation of Emergency Operations Center (EOC)

The TCC Emergency Operations Center (EOC) is located in a secure facility at the Centre Building, Room 238, within the TCCPD. The EOC consists of a main Operations Room utilized by the TCC IMT and a separate Break-Out Room for use by Communications/Public Information and the Emergency Manager. The EOC is equipped for the management of any threats or on-going emergencies. The EOC may be fully or partially activated for any Level 1, 2, or 3 emergency; at the discretion of the TCCPD Chief for the monitoring of any potential threat; or for the management of any events or incidents. The designated back-up EOC is located in the Eagle Conference Room in the Administration Building.




29 May 2018

See Appendix E for detailed information regarding the Operation of the Emergency Operations Center (EOC).

The TCC EOC works in conjunction with county and state EOCs which often utilize Emergency Support Functions (ESF) to divide responsibilities between various disciplines. Additional information is available in Appendix B to identify the positions within TCC that would interact with specific ESFs.

See Appendix B for detailed information regarding the Emergency Support Functions (ESFs).

D. Activation of Incident Management Team (IMT)

If a college state of emergency is declared, the TCC IMT activates, and the Incident Commander becomes responsible for proper and expeditious handling of college emergencies according to the guidelines set forth in the CEMP. The Incident Commander will provide overall leadership for a college-wide response and the establishment of college-wide priorities and objectives. All personnel assigned to a TCC IMT will come under the authority of the Incident Commander. TCC personnel not assigned a specific incident management responsibility are required to take action as directed by the TCC IMT.

E. Response Actions and Protocols

Mission priorities identified below:

Priority 1 Protection of Human Life (Life Safety)

Priority 2 Stabilization of the Incident (Incident Stabilization)

Priority 3 Protection of TCC Assets (Protect Property and Environment)

Response Checklists included in Appendix F provide broad guidance in the management of specific and general emergency.

See Appendix F for detailed information regarding the Response Checklists to specific incidents and hazards.

F. Public Information

Providing public information is a priority response action. The demand for information after an emergency can quickly overwhelm response personnel.


30 May 2018

TCC Communications and Marketing will take the lead in establishing a Joint Information System (JIS) to integrate incident information and public affairs into a cohesive organization designed to provide consistent, coordinated, and timely information during emergency operations. The JIS provides a system for developing and delivering coordinated internal and external messaging; developing, recommending, and executing public information plans and strategies on behalf of the Incident Commander; advising the Incident Commander concerning public affairs issues that could affect a response effort; and controlling rumors and inaccurate information that could undermine public confidence in the emergency response effort. Official Spokespersons The Director of Communications and Marketing and the TCC President are the only official spokespersons for TCC-authorized interviews with the media during a declared college emergency. Only the Director of Communications and Marketing or the TCC President may designate other official spokespersons as needed. Joint Information Centers A Joint Information Center (JIC) is a designated location established to coordinate all incident-related public information activities and the JIS process. It is the central point of contact for all news media at the scene of the incident. Public information officials from all participating agencies should co-locate at the JIC. The TCCPD Chief will work with TCC Communications and Marketing to identify a location on each campus or center that could serve as a JIC during an emergency. Designated Areas for Media Media staging areas should be positioned outside the hazard zone and the secure perimeter of response operations. As the scope of the emergency increases, so does the media presence. TCC will identify locations on main campus and at each center capable of holding a large press conference after the emergency. A designated press conference location should be positioned as close to the JIC as possible.

G. Protective Actions

There are three protective actions immediately issued and implemented by the TCCPD or TCC IMT in response to a spontaneous MAJOR EMERGENCY.


31 May 2018

1. Shelter-In-Place

This protective action keeps students, faculty, staff, and visitors safe while remaining indoors. SHELTER-IN-PLACE means selecting a secure, interior room if possible, with no or few windows, and taking refuge there.

2. Evacuation This protective action keeps students, faculty, staff, and visitors safe by creating distance between them and the hazard area. EVACUATION means immediately leaving the area in which you are located for another designated safe location. During campus or center-wide EVACUATION, everyone must leave immediately on foot in an orderly manner and should not try to leave by car.

3. Temporary Closure This protective action keeps students, faculty, staff, and visitors safe by keeping them out of the hazard area and away from emergency response operations. TEMPORARY CLOSURE means all classes and functions cancel until further notice. Only essential personnel should remain on campus or at a center unless they ordered to leave.

Lockdown is not a viable protective action because TCC is an open public institution of higher education, and the campuses were designed for easy accessibility.

H. Campus Warning Point / TCCPD Communications Center

A Warning Point is the entity designated to monitor for emergencies and to which persons may report situational information. The TCC Warning Point is the TCCPD Communications Center, which is responsible for notifying appropriate local and regional agencies if an emergency is in progress. This notification process ensures that the appropriate support agencies are aware of the situation to facilitate their response. The TCCPD Communications Center is open 24 hours a day year round. Should an emergency present itself at TCC, the TCC Communications Center will notify the Leon County Sheriff’s Office (850-922-3300) which will, in turn, notify the State of Florida Watch Office (850-413-9900)

XIV. RECOVERY

Restoring critical operations is the first step in transitioning from emergency response to recovery once the campus and centers are determined to be safe and secure for all personnel. The Planning Section Chief develops plans and alternate strategies for the


32 May 2018

recovery process as current emergency response actions continue. The TCC COOP contains specific information regarding the restoration of critical TCC operations. The completion of the safety inspection and assessment process is an integral part of the recovery effort. Immediately following the conclusion of the response efforts, each department should utilize the safety inspection forms to document an initial assessment of exterior and interior safety/damage to their facilities. Forward safety inspection and initial damage assessment forms to the TCC EOC for compilation of the overall condition of TCC. A more detailed assessment will be accomplished later under the direction of the TCC Facilities Department.

See Appendix F-14 for detailed information regarding the implementation and completion of the Safety Inspection Form.

XV. AFTER ACTION REPORT (AAR)

The TCCPD Chief will ensure the completion of an After Action Report that documents, assesses, and offers lessons learned from the TCC response to any emergency during which it was necessary to activate elements of this CEMP.


33 May 2018



34 May 2018

APPENDIX A

INCIDENT MANAGEMENT TEAM (IMT)

Incident Management Team (IMT) Responsibilities

The TCCPD Chief and Emergency Management are responsible for maintaining an IMT consisting of TCC personnel who are assigned specific emergency roles and responsibilities. The TCC IMT consists of an Incident Commander, Public Information Officer, Safety Officer, Operations Section Chief, Planning Section Chief, Logistics Section Chief, and Finance/Administration Section Chief. Full or partial activation of the IMT depends upon the dynamics of the emergency. The ICS Specific Position Checklists are also available at the FEMA ICS Resource Center. https://training.fema.gov/emiweb/is/icsresource/positionchecklists.htm

Executive Policy Group

Incident Commander

Operations Section Chief

Satellite Campus Leaders

Facilities

Information

Technology

Main Campus Leaders

Planning Section Chief

Logistics Section Chief

Finance/Admin Section Chief

Business Office

Human Resource

Public Information Safety Officer

https://training.fema.gov/emiweb/is/icsresource/positionchecklists.htm


35 May 2018

Executive Policy Group

Provides liaison to Board of Trustees Provides policy direction and guidance to support the incident response Coordinates with TCC legal counsel, as appropriate Serves as the “face” of TCC for media purposes Communicates/coordinates with other community executives Incident Commander

Provides overall leadership for TCC-wide response Sets overall TCC-wide priorities Ensures safety of responders Allocates critical resources based on TCC-wide priorities Ensures incident(s) are properly managed and delegates authority to others Ensures that incident(s) objectives are met and do not conflict with TCC policy Approves incident press releases Approves TCC-wide Incident Action Plans Establishes Operational Periods Coordinates with mutual aid agencies Approves all purchase requests Ensures all documents and forms are utilized Ensures completion of an After Action Report (AAR) by the Planning Section Evaluates need for post incident stress de-briefing Public Information Officer

Ensures that all messages are released as a unified “One Voice” Establishes location of Joint Information Center (JIC) for media away from Command Post Establishes schedule for news briefings Distributes on-going and regular emergency information to students, faculty, and staff via

TCC’s notification resources Assesses need for special alert and warning efforts, including special needs populations Advises Incident Commander on approved information dissemination and media relations Ensures proper documents are completed Controls campus, employee, or community rumors via an established Emergency

Information procedure Safety Officer

Advises Incident Commander on all public safety issues Monitors the safety of all TCC response personnel Prepares Incident Action Plan Safety and Risk Analysis Prepares Safety Message for Incident Action Plan (IAP) Identifies hazardous situations associated with the incident Ensures that adequate levels of protective equipment are available and are being used Ensures adequate sanitation and safety in food preparation Investigates response accidents Assists with damage assessments


36 May 2018

Operations Section Chief

Develops and implements strategy and tactics to carry out the incident objectives Organizes and coordinates the campus response resources Establishes Incident Command Post, Staging Areas, etc. Organizes Operations Section to ensure operational efficiency, personnel safety, and

adequate span of control Establishes operational periods Ensures liaison is established between all leadership positions Planning Section Chief

Gathers, analyzes, documents, and disseminates information and intelligence Anticipates future needs and contingencies Assists Incident Commander and Operations Chief by serving as point of contact for TCC

representatives who are providing support Manages the planning process Tracks essential personnel and resources Schedules and moderates planning meetings and conducts briefings Develops the Incident Action Plan (IAP) and contingency plans Ensures completion of documentation using ICS forms/plans for Communications, Medical,

Transportation, and Safety Tracks weather and other hazards Develops Demobilization Plan Completes an After Action Report (AAR) Logistics Section Chief

Documents and gathers receipts on all purchases Provides Facilities Management and Information Technology resources and services

required to support incident(s) Assists in determining the type and amount of Facilities Management and Information

Technology resources needed to support the incident(s) Orders, receives, stores, and distributes Facilities and Information Technology resources Ensures appropriate documentation is completed Distributes and maintains communications equipment Maintains inventory of supplies, equipment, and vehicles Sets up and maintains facilities Evaluates building safety and conducts damage assessments Finance/Administration Section Chief

Ensures that all leaders understand importance of documents and receipts Ensures that all purchases are approved by IC in advance Ensures the continuation of all payroll and purchasing functions Is responsible for financial and cost analysis Oversees contract negotiations Tracks personnel and equipment time Processes claims for accidents and injuries Works with Logistics to ensure resources are procured Secures specific receipts and other documents for future reimbursement


37 May 2018

Satellite Campus Leader

This category includes leaders of Ghazvini Center for Health Education, Center for Innovation, Florida Public Safety Institute, Gadsden Center, Wakulla Center, Wakulla Environmental Institute, and other locations. Is responsible for all aspects of their satellite center or location Reports damage assessments Requests assistance and resources from IMT/EOC Ensures safety and availability of staff Continually updates IMT Planning Section with situation status Campus Department Leaders

This list includes leaders of Facilities, Information Technology, Campus and Civic Engagement, Business/Purchasing Office, Human Resources, and other departments. Works for the identified Section Chief as opposed to the normal chain-of-command under

ICS framework Maintains familiarity with the Comprehensive Emergency Management Plan (CEMP) Provides leadership during emergency situations Building Captain

Building Captains are employees who primarily work within a specified building and identified through red “Building Captain” vests worn during an incident response or drill. The Building Captains train in the emergency response plan for their specific office, department, or division. Maintains familiarity with the Comprehensive Emergency Management Plan (CEMP) Provides leadership during emergency situations Provides communication with building occupants Assists others during an emergency situation

EMERGENCY NOTIFICATION CONTACT CARD

College President calls

Chief of Police calls

Provost calls

Chief Financial Officer calls

www.tcc.fl.edu (850) 201-TCC1


38 May 2018

APPENDIX B

EMERGENCY SUPPORT FUNCTIONS (ESFs)

Emergency Support Functions (ESFs)

In the event that an incident exceeds the response capabilities of the college, TCC will seek assistance from outside governments. Both county and state governments organize their response capabilities into ESFs. Requests for assistance route through the Emergency Operations Centers (EOCs) to the appropriate ESF. The purpose of this Appendix is to provide a basic understanding of the ESFs and to identify the appropriate government and TCC elements responsible for accomplishing the task.

ESF 1 – Transportation

Provide coordination of transportation assets to support emergency operations during evacuation and re-entry.

Lead Government Agency City of Tallahassee Star Metro Lead TCC Department Student Leadership, Involvement & Civic

Engagement Office (SLICE) or EOC

ESF 2 – Communications

Provide coordination to assure radio and computer communication capabilities.

Lead Government Agency Leon County Management Information (MIS) City of Tallahassee Radio Communications Local cellular and telephone provides

Lead TCC Department TCC Information Technology

ESF 3 – Public Works

Provide and coordinate resources for debris clearance, clearing, repair, or construction of damaged emergency access routes and emergency restoration of critical public facilities.

Lead Government Agency Leon County and City of Tallahassee Public Works Lead TCC Department Facilities

ESF 4 – Fire Rescue

Provides fire, rescue, and medical response to include hazmat situations. Lead Government Agency City of Tallahassee Fire Department Lead TCC Department TCCPD (Safety Technician)


39 May 2018

ESF 5 – Information & Planning

Compile, analyze, and coordinate the overall information and planning activities in support of disaster response and recovery operations. Lead Government Agency Leon County Division of Emergency Management Lead TCC Department TCC EOC and Facilities (damage assessment)

ESF 6 – Mass Care

Coordinate emergency provision of temporary shelters, mass feeding, and the distribution of coordinated relief supplies. Lead Government Agency Leon County EOC

American Red Cross Lead TCC Department TCC EOC

ESF 7 – Resource Support

Provide logistical and resource support to local entities involved in delivering emergency response and recovery efforts. Lead Government Agency Leon County EOC Lead TCC Department TCC EOC

ESF 8 – Health & Medical

Coordinate the Leon County public health and medical resources and needs. Lead Government Agency Leon County Public Health

Florida Department of Health Lead TCC Department TCC EOC

ESF 9 – Search & Rescue

Provide for search and rescue needs. Lead Government Agency City of Tallahassee Fire Department Lead TCC Department TCCPD

ESF 10 – Hazardous Materials

Coordinate response to and recovery from an actual or potential discharge and/or release of a hazardous material resulting from a disaster. Lead Government Agency City of Tallahassee Fire Department

Florida Department of Environmental Protection Lead TCC Department TCCPD (Safety Technician)


40 May 2018

ESF 11 – Food & Water

Identify, procure, and arrange for the transport and distribution of food and water. Lead Government Agency Leon County EOC

American Red Cross Lead TCC Department TCC EOC

ESF 12 – Utilities

Provide coordination of emergency power to support emergency response and recovery operations and to normalize community functions. Lead Government Agency City of Tallahassee Electric Utility

Talquin Electric Lead TCC Department Facilities

ESF-13 – Military

Provide for military assets in support of disaster response operations. Lead Government Agency Leon County EOC Lead TCC Department TCC EOC

ESF-14 – Public Information

Disseminate information on emergencies and protective actions to the community, present “One Voice” on behalf of TCC and respond to Rumor Control. Lead Government Agency Leon County Public Information Lead TCC Department TCC Communications and Marketing

TCCPD

ESF-15 – Volunteers & Donations

Provide a central point for the coordination of volunteer agencies and donated goods. Lead Government Agency Volunteer Leon

American Red Cross Lead TCC Department SLICE Office

ESF-16 – Law Enforcement

Command, control, and coordination of law enforcement disaster support. Lead Government Agency Leon County Sheriff’s Office

Tallahassee Police Department Lead TCC Department TCCPD


41 May 2018

ESF-17 – Animal Services

Coordinate emergency medical care, evacuation, shelter, food, and water for animals. Lead Government Agency Leon County Animal Control Lead TCC Department TCCPD

ESF-18 – Business, Industry, and Economic Stabilization

Provide immediate and short-term assistance for the needs of business and industry. Lead Government Agency Leon County EOC Lead TCC Department TCC Foundation


42 May 2018

APPENDIX C

TCC ALERT

TCC Alerts and Timely Notifications

When there is a serious, ongoing, and real threat to the safety of the TCC community, TCC implements the TCC Alert system to issue a timely notification and share generalized public safety information with the campus community. https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/

The TCC Alert system utilizes any or all of the following methods of emergency notifications:

SMS Text Message CaptivEyes campus video monitors

E-Mail Audible external campus sirens

Computer Pop-Ups Audio message to all TCC telephones

Webpage and Alert Page Audio message to cellular telephones

Facebook Audio message to home telephones

Twitter Recorded Voice Message for TCC Alert (850-201-6101)

Emergency Information (850-201-6200) for public announcements

Timely Notifications utilize the following methods of information sharing:

E-Mail SMS Text Message

Decision Criteria

The decision to activate the TCC Alert or the Timely Notifications rests with the TCCPD Chief or designee based the following criteria:

1. The hazardous situation or threat to the college. 2. Immediacy of threat to life safety. 3. Urgency to act and the most effective message delivery method. 4. The campus or center affected.

Situational Awareness

It is important to update the TCC community with the most current information relative to the situation at hand. It is TCC’s goal to send updates via the alert system every 15-20 minutes, as appropriate, and to send the “all clear” message upon the conclusion of the incident.



43 May 2018

Testing

The TCC Alert system is tested once per quarter to ensure proper functioning of the system. Delivering Effective Emergency Notification Messages

1. Use preconfigured emergency message templates or scripts or develop succinct messages as needed for each incident.

2. Create the message in a timely manner. The message should be designed to be delivered and comprehended in 30-45 seconds, contain message sender identification, describe what has happened, explain what is being done, and provide appropriate direction to the recipient.

3. Identify the campus or location impacted by the incident. 4. Look for ways to reassure, such as noting that first responders are already on scene, etc. 5. Direct recipients to other sources for on-going information, such as the TCC Alerts page. 6. When possible, use the same person to record each message related to an event. 7. Add automated National Weather Service alerts to the mass notification service. 8. Ensure the ability to manage the emergency using mobile technology from an off-site

location in case of a crisis. 9. Send alerts with zero retries. The time lapse between second and third attempts can result

in warnings being delivered after weather conditions have changed. Continuously update the TCC Alerts page so that it contains the most current information about the campus emergency.


44 May 2018

APPENDIX D

DEPARTMENT RESPONSE PLANNING

Development of Department Response Plans

Every department, center, and facility within TCC must evaluate the need for development of specialized response plans to provide direction in the event of an emergency. Specialized plans shall be consistent with the guidelines established in the CEMP and TCC Policy. Recommended Content for Emergency Response Plans

The following information represents the minimum content for such plans and should be used as a starting point in the development of any specialized response plan. Identify the individuals in an area who are tasked with specific responsibilities and identify

their alternates. Develop communication procedures with emergency call rosters and then continuously

update the contact information. Review the CEMP and other information sources with all employees. Identify threats and put in place simple response directions for staff:

1. List steps to take in event of emergency. 2. Identify secure “Shelter in Place” areas. 3. Provide staff training for response to each threat. 4. Determine if facility maps and instructions are available. 5. Specify designated evacuation points outside the building. 6. Hold staff meetings to discuss emergency protocols.

Identify assets, such as equipment, computers, vital records, etc. To assure safety, take protective actions.

Seek out and provide training to reinforce emergency actions. Create a “Go Kit” in case operations must relocate or power is lost. Identify and notify staff members who would return to campus following a disaster. Detail how tasks would be completed after the disaster (e.g., payroll, benefits, media

releases, or emergency purchases). Potential areas of the college needing Emergency Response Plans

Each College Building Each College Department

Each Satellite Center and Location Facilities

Police Library/Learning Commons

Information Technology Human Resources

Business Office and Purchasing Financial Aid

Student Affairs Athletics


45 May 2018

Sample of the Facility Emergency Response Plan


46 May 2018

APPENDIX E

TCC EMERGENCY OPERATIONS CENTER (EOC)

Operation of the Emergency Operations Center (EOC)

The EOC may be fully or partially activated for any Level 1, 2, or 3 emergency. Activation also occurs at the discretion of the TCCPD Chief for the monitoring of any potential threat or for the management of any events or incidents, with the following functional roles and emphasis: PREPAREDNESS

Prepare for loss of power, utilities, shelter needs, and food/water/ice access. Ensure that all Departments have updated employee contact information, designated roles

and expectations, encouraged employees to develop Hurricane Family Plans, identified which staff members are expected to return to campus following an emergency, identified facilities dependent on electricity, and prepared alternate plans.

Ensure that the Executive Policy Group has reviewed various situations and outcomes, discussed plans relative to campus closures, reviewed COOP implementation, and established means through which the President may communicate with fellow CEOs.

Ensure that Facilities has fueled all emergency generators, secured loose items on campus, protected flood prone areas, re-located assets to the parking garage, acquired resources to support operations for 3-5 days, and acquired necessary replacement parts.

Ensure that Information Technology has effected preventive measures to protect/back-up the network, telephone system, cameras, and other assets.

Ensure that the Budget/Purchasing office has prepared emergency contracts and purchase orders, provided for continuous payroll operation, and increased P-Card limitations as appropriate.

Ensure that Communications and Marketing has prepared pre-formatted press releases and other messages specific to campus closures and prepares for student/parent, faculty, and staff questions/needs.

Ensure that Campus Closures are thoroughly coordinated and messaged regarding closure and reopening dates and times.

Ensure that the TCCPD has completed relocation plans, as necessary; updated Go-Kits; acquired food/water/ice/supplies/sleeping options to support a continuous operation following an emergency; coordinated with FSU and FAMU Police for assistance; and made arrangements to protect hazmat areas.

Ensure that Human Resources has prepared for worker’s compensation needs and leave processing.

Ensure that the EOC and Communications Center are fully functional and operational with adequate supplies.

Ensure that the EOC has a current list of safe shelters, if needed. RESPONSE

Establish communication with any field Incident Command Posts (ICP). Review Emergency Notification Contact Cards (wallet card, page 38).


47 May 2018

Ensure evacuation plans are ready, including persons with disabilities. Host a conference call with Campus Leaders and Satellite Center Leaders to ensure

preparation. Contact University Partners, FSU, and FAMU. Determine if evacuation shelters are open for faculty, staff, and students. Format TCC Alert messaging to maximize information sharing and situational awareness. Prepare TCC Alert Messages, Timely Notifications, and All Clear messages. Determine operational periods. Develop mission objectives and priorities. Ensure safety of all employees and students. Prepare for damage assessment. Ensure access to building plans. RECOVERY

Conduct initial damage assessments and photograph/document, as appropriate. Emphasize purchase receipts, documents, and injury reporting. Ensure safety of recovery efforts. Prioritize debris removal to bring major and vital facilities online first. Prepare to place blockades to maintain closed campus. Prepare messages and support, as appropriate, for post-traumatic stress. Prepare Demobilization Plans. Prepare for After Action Report completion.

Main EOC and Break Out Room at TCCPD

Operations Room has 10 seats, 2 computers, 3 telephones, 1 conference call phone, and hook-ups for laptops/Wi-Fi and network lines

Break-Out Room has 2 seats with room for more, 2 laptops, 1 telephone, and hook-ups for laptops/Wi-Fi and network lines

Main EOC Operations Room EOC with entry to Break Out Break Out Room


48 May 2018



49 May 2018

APPENDIX F-1

ACTIVE SHOOTER

Response Checklists

SITUATION ASSESSMENT “What do I have?”

What is the nature and complexity of the emergency? Are Police, Fire, or EMS needed? How quickly? Reported by others? Observed first-hand? Are there injuries or damage? Are there dangers to responders? What would cause more harm? RESPONSE TACTICS “What do I do?”

There is no one procedure recommended individually; however, it is generally advisable to take the following actions:

Avoid Deny Defend

Avoid o Situational Awareness, paying attention, observing surroundings. o Leave As Soon As Possible. Do not hesitate. o Awareness of primary and secondary exits and escape routes. o Call 911 from a safe location.

Deny o Lock the door. o Lights out. o Out of sight. o Silence Phones. o Barricade

• Heavier = Better • More = Better

o Outward opening doors should be secured with: • Ropes • Belts/Cinch

Defend o Positioning, prepare for self-defense. o Grab the gun/weapon. o Fight using improvised/available weapons.


50 May 2018

If a shooter is outside the building:

Turn off lights, close and lock all windows and doors. Silence cell phones. If safe to do so, get everyone on the floor and out of the line of fire. Move to a central and secure area of the building if safe to do so and remain there until

an “all clear” instruction is given by a familiar individual. If an unfamiliar voice is giving instructions, it is advisable to remain quiet and not

respond. The shooter may attempt to lure potential victims from secured locations. If possible, persons should call the Police and verify that emergency personnel are at the location.

Follow the directions given by police officers when leaving the building, as they may direct persons to one collection point.

If a shooter is inside the building:

If possible, flee the area safely and avoid danger. Do not attempt to flee if the shooter is blocking the exit. If unsure, do not attempt to flee.

From a safe place, dial 9-1-1 or 850-201-6100, if possible. Do not pull the fire alarm. This may work to the shooter’s advantage by causing the

occupants to funnel out of the building, increasing the number of potential targets. If flight is impossible, lock or barricade doors. Get down on the floor or under a desk and remain silent. Get everyone else on the floor and out of the line of fire. Keep your hands up, visible, and open and follow instructions when encountering

police. Wait for the “all clear” instruction from an emergency first responder.

If the shooter comes into a class or office:

There is no single procedure recommended in this situation. Attempt to get the word out to others and call 911, if possible. Use common sense. If hiding or flight is impossible, remain quiet. Attempting to

negotiate with the individual may be very dangerous. Fight. Do not give up the right to defend yourself. Extreme threats to life safety and

survival may require you to fight. Remember, there may be more than one active shooter. Wait for the “all clear” instruction from an emergency first responder. Be careful not to make any changes to the scene of the incident since law enforcement

authorities will investigate the area later. If able to flee, get far away from the shooting scene and contact TCCPD. Avoid

predetermined evacuation sites, as the shooter may be targeting these areas. RESPONSE TACTICS “What do I do NEXT?”

When safe to do so: Notify Police by calling 850-201-6100 or 911. Use Classroom Direct Police Line or Emergency Call Boxes.


51 May 2018

DO NOT call Police unless sharing important information. Follow directions from TCC Alerts system. Follow directions from Campus Leaders and Building Captains, if present. Identify Danger Zones and restrict access if possible. Determine if prevailing conditions dictate evacuation or sheltering in place. Providing assistance to others is an individual decision based on safety and training. If trained, use Evacu-Trac to assist disabled. Account for students and staff. Move to a safe area and create distance from the danger. Remain calm and reassure others. When encountering Police/Emergency Responders keep hands up and visible or open and

follow instructions.

SPECIAL CONSIDERATIONS “What else do I need to know?”

Prepare in advance, seek training, and study the CEMP. Active Shooter training page: https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/active-shooter-response/ Texas State University-Civilian Response to an Active Shooter (Video, 12 minutes)

https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/active-shooter-response/

https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/active-shooter-response/

https://youtu.be/j0It68YxLQQ


52 May 2018

APPENDIX F-2

BOMB THREAT

Response Checklists


What is the nature and complexity of the emergency? Are Police, Fire, or EMS needed? How quickly? Reported by others? Observed first-hand? Are there dangers to responders? What would cause more harm? RESPONSE TACTICS “What do I do?”

If receiving a bomb threat: Make others aware and obtain assistance.

Instructions for second person: 1. Call Police at 850-201-6100 or 911. 2. Report the telephone number the call is coming in on. 3. If listening in on the conversation, take notes. 4. Be calm and listen carefully. Obtain as much information as possible. 5. Do not interrupt or antagonize the caller.

Questions to ask caller: https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/bomb-threat-checklist/

Who are you?

Where are you?

Where is the bomb?

When will it explode?

What is it made of?

What kind of bomb is it?

What does it look like?

What will cause it to explode?

How big is the bomb?

Why did you place the bomb?

Is there more than one bomb?

If there is more than one bomb, gather the same information obtained for the first bomb.

https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/bomb-threat-checklist/



53 May 2018

Description of voice:

Male, Female, Age, Race

Accent

Tone (high, low, gruff, etc.)

Mood (anger, despair, etc.)

Speech difficulties

Is the voice familiar?

Who did it sound like?

Background noise

Additional information

Time, Day of week, Date call was received

Length of call

Call received by (name and title)

At (location)

Remarks

Upon completion of the call: Await arrival or direction from police. Don’t alarm others. DO NOT attempt to locate and/or move a suspicious device. Follow commands of emergency responders. Follow directions from Campus Leaders and Building Captains, if present. If directed to evacuate:

1. Identify Danger Zones and restrict access, if possible. 2. Provide assistance to others in need, if told to do so. 3. Use Evacu-Trac training to assist disabled, if needed. 4. Account for students and staff. 5. Move to a safe area and create distance from the danger. 6. Remain calm and reassure others.


Prepare in Advance, Seek Training, and Study the CEMP. Notify a supervisor when possible and document relative information https://www.tcc.fl.edu/about/college/administrative-services/campus-police/emergency-management/bomb-threat-checklist/




54 May 2018

APPENDIX F-3

DANGEROUS OR DISRUPTIVE PERSON/INCIDENT

Response Checklists

TCC is committed to maintaining a safe and healthy workplace. Do not ignore incidents of workplace violence, whether they involve students, visitors, faculty, or staff. SITUATION ASSESSMENT “What do I have?”

Recognizing Early Warning Signals 1. Direct or veiled verbal threats of harm. 2. Intimidation of others by words or actions. 3. Carrying a concealed weapon or flashing a weapon to test

reactions. 4. Hypersensitivity or extreme suspiciousness. 5. Extreme moral righteousness. 6. Unable to take criticism of job performance.

a. Holds a grudge, especially against a supervisor b. Often verbalizes hope for something to happen to the

person against whom the employee has the grudge 7. Expression of extreme desperation over recent problems. 8. History of violent behavior. 9. Extreme interest in weapons and their destructive power to

people. 10. Fascination with incidents of workplace violence and approval of the use of violence under

similar circumstances. 11. Intentional disregard for the safety of others. 12. Destruction of property. No one signal alone should cause concern, but a combination of these “red flag” items should be a cause for concern and action. RESPONSE TACTICS “What do I do?”

Acting on Early Warning Signals Report the early warning signs to TCCPD. Faculty and Staff Human Resources handles disruptive or concerning conduct of faculty and staff, contact either TCCPD or the Human Resources office. Students Student Conduct handles office disruptive or concerning conduct of students, contact either TCCPD or the Student Conduct Office.


55 May 2018

Reports are taken seriously and are reviewed/acted upon by the Behavioral Intervention Team (BIT) and TCCPD. Reporting dangerous and disruptive persons and incidents is essential to ensuring a safe campus. Anonymous Reporting of disruptive or suspicious behaviors Use Silent Witness when reporting anonymously about disruptive or concerning behaviors. Reports go to TCCPD for follow-up investigation and action.

https://www.tcc.fl.edu/about/college/administrative-services/campus-police/ Acting on immediate circumstances or situations Notify Police by calling 850-201-6100 or 911. Use a Classroom Direct Police Line or an Emergency Call Box. Explain the circumstances, present actions, specific behaviors. As needed, a police officer will respond to the location to assist. Even if the incident has already occurred, it is still important to report concerning behavior

to TCCPD. SPECIAL CONSIDERATIONS “What else do I need to know?”

Suggested Guidelines: DO project calmness. Move and speak slowly, quietly, and confidently. DO focus attention on the other person to convey interest in what they have to say. DO maintain a relaxed yet attentive posture assuming right angle position rather than

directly in front of the other person. DO accept criticism in a positive way. When a complaint might be true, use statements like

"You are probably right" or "It was my fault." If the criticism seems unwarranted, ask clarifying questions.

DO acknowledge the feelings of the other person. Indicate awareness that he or she is upset.

DO NOT use styles of communication which generate hostility such as apathy or coldness. DO NOT reject all of the person's demands from the start. DO NOT move suddenly as it can be seen as threatening. DO NOT present a challenge, threat, or dare to the person. Never belittle the person or

make him or her feel foolish. DO NOT try to make the situation seem less serious than it is. DO NOT crowd or invade the person’s personal space. Make sure to maintain a space of

3' to 6' from the other person.

https://www.tcc.fl.edu/about/college/administrative-services/campus-police/


56 May 2018

APPENDIX F-4

FIRE OR SMOKE

Response Checklists


What is the nature and complexity of the emergency? Do you need Police, Fire, or EMS? How quickly? What have you heard from others? What do you know first-hand? Are there injuries or damage? Are there dangers to responders? What would cause more harm? RESPONSE TACTICS “What do I do?”

FIRE Upon discovery of a fire, follow the R.A.C.E. acronym:

R RESCUE anyone in immediate danger if it does not jeopardize your life. A ALARM/ALERT everyone by activating a red pull station fire alarm and calling TCC

Police at 850-201-6100. C CONFINE the fire by closing all doors and windows, if possible. E EXTINGUISH using nearby fire extinguishers if trained to do so or EVACUATE the

building by going outside or to another building where you are safe. Take short breaths and crawl to safety if caught in heavy smoke. Do not fight the fire unless trained to use a fire extinguisher. Do not use elevators. All alarms should be taken seriously. If you hear a fire alarm, evacuate. Always treat the threat of fire seriously.

Begin an orderly evacuation of the building. Providing assistance is an individual decision based on safety and training. If trained, utilize Evacu-Trac to assist disabled. Account for students and staff. Move as a group to a safe area, create distance from the danger.

Notify police by calling 850-201-6100 or 911 or use Classroom Direct Police Line or Emergency Call Boxes.

DO NOT call police if you do not have important information to share. Follow directions from TCC Alerts. Follow directions from campus leaders and building captains, if present. Identify Danger Zone concerns, restrict access if possible. Remain calm and reassure others. Follow commands of emergency responders.


57 May 2018

SMOKE If you smell smoke, immediately seek out the source.

1. If the source is a fire, follow the above fire protocols. 2. If not, notify police by calling 850-201-6100 or 911.

Or use Classroom Direct Police Line or Emergency Call Boxes. The police will respond to assist in tracing the smoke source. Smoke may represent a maintenance issue, and the police will summon staff to assist. If the prevailing conditions warrant an evacuation, the police will assist. Account for students and staff. Move as a group to a safe area; create distance from the danger. Remain calm and reassure others. Follow commands of emergency responders. SPECIAL CONSIDERATIONS “What else do I need to know?”

Prepare in advance, seek training, and study the CEMP. Notify your supervisor when possible and document relevant information.


58 May 2018

APPENDIX F-5

FLOODING

Response Checklists

PREPARATION BEFORE A POTENTIAL IMPACT PREPARATORY ACTIONS “What should I do in advance?”

When severe weather threatens the area, monitor the media or weather radio. Specifically monitor the track of the storm. Often, the most violent portion of the storm is in the northeast quadrant. Close all doors. Turn off electrical equipment, if safe to do so. Instruct faculty, staff, and students to remain indoors. Move everyone to an interior location of the building. Avoid glass windows and exterior doors. Shelter in place on the first floor, if possible. Follow any directions from TCC Alerts. Move valuable assets and equipment to a safe area, if appropriate. Prepare to protect flood prone areas. Move loose items outside buildings inside, if safe to do so.

ACTIONS AFTER THERE IS AN IMPACT/FLOODING SITUATION ASSESSMENT “What do I have?”

What is the nature and complexity of the emergency? Do you need Police, Fire, or EMS? How quickly? What have you heard from others? What do you know firsthand? Are there injuries or damage? Are there dangers to responders? What would cause more harm? National Weather Service link http://www.weather.gov/ RESPONSE TACTICS “What do I do?”

Notify police by calling 850-201-6100 or 911. Or use Classroom Direct Police Line or Emergency Call Boxes. DO NOT call police if you do not have important information to share. Follow directions from TCC Alerts. Follow directions from campus leaders and building captains, if present.

http://www.weather.gov/


59 May 2018

Identify Danger Zone concerns; restrict access if possible Do prevailing conditions dictate that you evacuate or shelter in place? Providing assistance to others is an individual decision based on safety and training. If trained, use Evacu-Trac to assist disabled. Account for students and staff. Move as a group to a safe area, create distance from the

danger. Avoid any downed power lines. Remain calm and reassure others. Follow commands of emergency responders. If flooding occurs, avoid contact with water to minimize the

potential for electric shock. During outdoor flooding on campus, use caution when

driving on flooded streets. In some cases, excess water pressure in the storm drain may dislodge manhole covers.

If flooding occurs inside a building, be sure to raise electrical equipment off the floor (e.g., computers), if safe to do so. This may help reduce the risk of electrical shock.




60 May 2018

APPENDIX F-6

GENERAL NON-SPECIFIC EMERGENCY

Response Checklists


What is the nature and complexity of the emergency? Do you need Police, Fire, or EMS? How quickly? What have you heard from others? What do you know firsthand? Are there injuries or damage? Are there dangers to responders? What would cause more harm? RESPONSE TACTICS “What do I do?”

Notify police by calling 850-201-6100 or 911. Or use Classroom Direct Police Line or Emergency Call Boxes. DO NOT call police if you do not have important information to share. Follow directions from TCC Alerts. Follow directions from campus leaders and building captains, if present. Identify Danger Zone concerns; restrict access if possible. Determine if conditions dictate evacuation or shelter in place. Providing assistance to others is an individual decision based on safety and training. If trained, use Evacu-Trac to assist disabled. Account for students and staff. Move as a group to a safe area; create distance from the danger. Remain calm and reassure others. Follow commands of emergency responders. SPECIAL CONSIDERATIONS “What else do I need to know?”



61 May 2018



62 May 2018

APPENDIX F-7

HAZARDOUS MATERIALS INCIDENT/SPILL

Response Checklists



Notify police by calling 850-201-6100 or 911. Or use Classroom Direct Police Line or Emergency Call Boxes. DO NOT call police if you do not have important information to share. Follow directions from TCC Alerts. Follow directions from campus leaders and building captains, if present. Identify Danger Zone concerns; restrict access if possible. Determine if conditions dictate evacuation or shelter in place. Contact the TCC Emergency Management and Safety Office for further guidance at 850-

201-6100. HAZARDOUS MATERIALS INCIDENT (Railroad or Highway)

1. Shelter in place. 2. Recommend everyone stay inside, unless directed otherwise. 3. Keep doors closed and block door gaps where possible with wet cloth. 4. Persons with respiratory ailments should move to interior rooms.

INDOOR CHEMICAL SPILL 1. Contain the spill. 2. Treat those exposed at eye and clean-up stations. 3. Follow training. 4. Evacuate as appropriate. 5. Vent space, if appropriate.

SPECIAL NOTES 1. Do not allow unauthorized clean-ups. 2. Do not touch materials unless trained to do so. 3. Some chemicals react with water. Do not attempt wash down, unless trained to do

so. 4. Follow any posted chemical hazard signs or information.

Providing assistance to others is an individual decision based on safety and training. If trained, use Evacu-Trac to assist disabled. Account for students and staff.


63 May 2018

Move as a group to a safe area; create distance from the danger. Remain calm and reassure others. Follow commands of emergency responders. SPECIAL CONSIDERATIONS “What else do I need to know?”


https://www.phmsa.dot.gov/sites/phmsa.dot.gov/files/docs/ERG2016.pdf

https://www.phmsa.dot.gov/sites/phmsa.dot.gov/files/docs/ERG2016.pdf


64 May 2018

APPENDIX F-8

SEVERE WEATHER

Response Checklists

PREPARATION BEFORE A POTENTIAL TORNADO/MICROBURST IMPACT

PREPARATORY ACTIONS “What should I do in advance?”

When severe weather threatens the area, monitor the media or weather radio. Specifically monitor the tracking of the storm. Tornados often move from southwest to northeast. Close all doors. Instruct faculty, staff, and students to remain indoors. Move everyone to an interior location of the building. Avoid glass windows and exterior doors. Stay out of parking decks, gymnasiums, auditoriums or large rooms where roof collapse

may be more likely to happen. Shelter in place on the first floor, if possible. Follow any directions from TCC Alerts. National Weather Service link http://www.weather.gov/

Tornado: A rapidly rotating, funnel-shaped cloud containing violently whirling columns of air extending downward. Its path of destruction can range from a few hundred feet to miles depending upon its velocity.

Tornado Watch: Means that conditions are favorable for a tornado to form. When a watch is issued, you should begin to find appropriate shelter and continue to monitor the weather and the media for updates.

Tornado Warning: Means that a tornado has touched down in your area. You should take shelter immediately and continue to monitor the weather and the media for updates.

Microburst: Strong violent downward air currents associated with severe thunderstorms producing considerable wind shear.



65 May 2018

Response Checklists

PREPARATION BEFORE A POTENTIALTROPICAL IMPACT PREPARATORY ACTIONS “What should I do in advance?”

When severe weather threatens the area, monitor the media or weather radio. Specifically monitor the track of the storm. Often the most violent portion of the storm is in the northeast quadrant. Close all doors. Instruct faculty, staff, and students to remain indoors. Move everyone to an interior location of the building. Avoid glass windows and exterior doors. Shelter in place on the first floor, if possible. Follow any directions from TCC Alerts. Move valuable assets and equipment to a safe area. Prepare to protect flood prone areas. Move loose items outside buildings inside. National Weather Service link http://www.weather.gov/

Hurricane: A violent tropical cyclone in which winds reach a constant, sustained speed of 74 miles per hour and up. There may be gusts of up to 200 miles per hour. Spiraling bands of weather associated with a hurricane may extend several hundred miles from the storm’s center.

Hurricane Categories: Category Wind Velocity Impact 1 74-95 mph Minimal 2 96-110 Moderate 3 111-130 Extensive 4 131-155 Extreme 5 156+ Catastrophic

Storm Watch: A watch indicates a storm is near and attention should be given to subsequent advisories. It implies a possibility of dangerous conditions within twenty-four (24) to forty-eight (48) hours. A hurricane watch is issued by the National Weather Service when a hurricane is within 72 hours (3 days) of landfall.

Storm Warning: When a warning is announced, conditions are considered imminent and landfall of the storm should be within twelve (12) to twenty-four (24) hours.



66 May 2018

ACTIONS AFTER AN IMPACT SITUATION ASSESSMENT “What do I have?”

What is the nature and complexity of the emergency? Do you need Police, Fire, or EMS? How quickly? What have you heard from others? What do you know firsthand? Are there injuries or damage? How many buildings and what size area has been impacted? Are any flooding conditions present? Are there dangers to responders? What would cause more harm? RESPONSE TACTICS “What do I do?”

Notify police by calling 850-201-6100 or 911. Or use Classroom Direct Police Line or Emergency Call Boxes. DO NOT call police if you do not have important information to share. Follow directions from TCC Alerts. Follow directions from campus leaders and building captains, if present. Identify Danger Zone concerns; restrict access if possible. Providing assistance to others is an individual decision based on safety and training. If trained, use Evacu-Trac to assist disabled. Account for students and staff. Move as a group to a safe area; create distance from the danger. Avoid any downed power lines. Remain calm and reassure others. Follow commands of emergency responders. SPECIAL CONSIDERATIONS “What else do I need to know?”



67 May 2018

APPENDIX F-9

NATURAL GAS LEAK

Response Checklists



Notify police by calling 850-201-6100 or 911. Or use Classroom Direct Police Line or Emergency Call Boxes. DO NOT call police if you do not have important information to share. Do not light matches. Do not turn lights on or off. Follow directions from TCC Alerts. Follow directions from campus leaders and building captains, if present. Identify Danger Zone concerns; restrict access if possible. If prevailing conditions dictate, begin to safely evacuate. Providing assistance to others is an individual decision based on safety and training. If trained, use Evacu-Trac to assist disabled. Account for students and staff. Move as a group to a safe area; create distance from the danger. Remain calm and reassure others. Follow commands of emergency responders. SPECIAL CONSIDERATIONS “What else do I need to know?”



68 May 2018



69 May 2018

APPENDIX F-10

POWER OUTAGE

Response Checklists



POWER OUTAGE 1. Intermittent and long-term power outages are possible due to a variety of conditions

including weather, traffic crashes, downed trees, etc. 2. If severe weather is in the area, follow the appropriate checklist appendix. 3. During a power outage, neither the police nor maintenance will know the extent or

length of the outage until utility crews respond to the area to investigate the cause. 4. Emergency lights will remain activated for up to 4 hours. 5. Persons trapped in an elevator should notify TCCPD. Do not attempt to free the

doors. TCCPD will notify maintenance and the Fire Department for further assistance.

When the power goes out and remains out, you should follow these steps to report the outage:

1. Notify your administrative office first. They will, in turn, contact TCCPD on behalf of the entire building.

2. If this is not successful, call TCCPD directly at 850-201-6100 to report the outage. 3. If an emergency exists, immediately call police using the Classroom Direct Police

Line, Emergency Call Boxes, or by dialing 850-201-6100 or 911. 4. Do not call police if you do not have important information to share, as this can

congest emergency phone lines. 5. TCCPD will notify maintenance and the utility department.

In determining when it is appropriate to discontinue or cancel class, consider the following: 1. Follow any protocols established by your Dean. 2. If there is severe weather in the area, determine if it would be safe to leave the

building. 3. Determine if class can continue with the available lighting (day vs. night). 4. Determine if class can continue without power.


70 May 2018

If a TCC Alert is issued, follow the directions. Follow directions from campus leaders and building captains, if present. Identify Danger Zone concerns, restrict access if appropriate. If conditions dictate, evacuate or shelter in place. Providing assistance to others is an individual decision based on safety and training. If trained, use Evacu-Trac to assist disabled. Account for students and staff. Move as a group to a safe area; create distance from the danger if appropriate to the

situation. Avoid any downed power lines. Remain calm and reassure others. Follow commands of emergency responders. If safe to do so, unplug coffee pots or any other heating apparatus. Do not light candles. National Weather Service link http://www.weather.gov/ SPECIAL CONSIDERATIONS “What else do I need to know?”




71 May 2018

APPENDIX F-11

SUSPICIOUS PACKAGE/POWDER

Response Checklists


Suspicious packages can come in all shapes and sizes. In general terms, a suspicious package is any bag, box, backpack, package, or other item left unattended or that otherwise seems out of place. Immediately report suspicious packages to TCCPD by calling 850-201-6100. TCCPD will determine if evacuation or other action is necessary. Typical characteristics of suspicious letters and packages include:

Misspelled words Unexpected delivery Restrictive markings such as "Personal" or "Confidential" Postmark does not match return address Badly typed or written Excessive postage No return address Wrong title or name in address Excessive tape or string Protruding wires Strange odor Crystals or powder-like residue Oily stains, discolorations, or crystallization on wrapping Lopsided, rigid, or bulky package Ticking sounds

RESPONSE TACTICS “What do I do?”

If you receive a suspicious package: Handle it with care. Don’t shake or bump it. Isolate the package immediately. Do not open, smell, or taste. Wash your hands with soap and water.

Notify police by calling 850-201-6100 or 911. Or use Classroom Direct Police Line or Emergency Call Boxes. DO NOT call police if you do not have important information to share. If the police determine that an evacuation is appropriate:

1. Providing assistance to others is an individual decision based on safety and training. 2. If trained, use Evacu-Trac to assist disabled, if needed. 3. Account for students and staff. 4. Move as a group to a safe area, create distance from the danger.


72 May 2018

5. Remain calm and reassure others. 6. Follow commands of emergency responders.




73 May 2018

APPENDIX F-12

INCIDENT PLANNING STRATEGIES

Response Checklists

BEFORE INCIDENT

Keep the CEMP updated. Keep the COOP updated. Ensure everyone is trained on the plan and ICS roles and responsibilities. Ensure EOC is up to date, current building maps available, contact numbers updated. Conduct regular training and exercises. Have a plan in place to contact employees before and after a disaster. Evaluate need for Emergency Information Hotline (e.g., 850-201-8800 for public and 850-

201-7971 for employees) or the need for a Call Center. Have a media plan in place. Maintain relationships with other institutions. Be sure that IT is prepared for the network draw on the website and telephone system

during a crisis. Ensure that personnel, financial aid, and enrollment records are protected. Have procurement contracts in place. Assign responsibility for handling of financial matters with FEMA, Insurance, etc. DURING INCIDENT

TCC’s President is the face of the College. Communications & Marketing can prepare messages in advance. One message. Always verify facts before releasing information. Communicate, update, and share information often. Continuously update TCC Alerts and webpage. Ensure physical and emotional safety of everyone. Seek assistance from others, as needed. Be prepared to document incident for cost recovery purposes. Be prepared to establish a Call Center. Document everything, photos, video, ICS forms, receipts, etc. Track everything such as labor, lost labor, service costs, etc. Pay all disaster-related expenses from the fewest number of accounts. Be prepared for support from government and volunteers. Be prepared to minimize loss to enrollment through COOP for classrooms, etc. POST INCIDENT

Always, Safety First. Effectively communicate being calm and patient. Understand emotional and traumatic needs of campus. Establish counseling, as needed.


74 May 2018

Some employees may need flexible work schedules. Thank employees and campus for their efforts. In traumatic situations, a memorial may be appropriate. People need an opportunity to express emotions and feelings. Don’t let the tragedy define the College. Post disaster improvements can lead to infrastructure improvements; review Master Plan. Reference Materials

National Weather Service Weather Safety Planning Website http://www.weather.gov/safety

http://www.weather.gov/safety


75 May 2018

APPENDIX F-13

INITIAL SAFETY INSPECTION PROTOCOLS AND FORM

Implementation of Safety Inspection Protocols

Safety and initial damage assessments are critical functions and should be quickly addressed during a disaster. The initial safety inspection is what triggers the need for a Presidential Disaster Declaration as well as Individual and Public Assistance through the Federal Emergency Management Agency. Safety and Damage Assessments:

1. A visual assessment that places structures in one of the following categories: destroyed, major damage, minor damage, or unaffected. This information begins the preliminary evaluation of the impact the disaster event had on campus and satellite facilities.

2. Following this, a more detailed assessment is conducted which may involve the use of structural engineers and other certified or licensed professionals. Facilities coordinates this more detailed process.

Reports of property damage in total numbers and degree of damage (destroyed, major, and

minor) are required. Reports on total dollar losses needed are in terms of current replacement or repair costs

and the uninsured portion of the dollar loss. The dollar amount is the best estimate of the total replacement cost of each type of property.

Follow building inspection procedures established by Facilities. Record information on appropriate forms. Forms A and B are used to record the safety assessment information for external and

internal structures. Attach as many Form Bs as needed to one Form A per building. Placard buildings appropriately. Cordon off areas with safety concerns. Consult engineers whenever possible regarding structural safety. Although assessment teams use their professional expertise in making cost projections,

they should also be aware that they are making estimates. Safety assessment coordinators are responsible for:

1. Directing their agency’s safety assessment operations. 2. Assigning personnel to field inspection tasks. 3. Reviewing safety assessment information submitted by field personnel for thoroughness

and credibility. 4. Compiling safety assessment information by county and submitting it to the EOC.


76 May 2018

BUILDING EXTERIOR INITIAL SAFETY INSPECTION

FORM A

Building Name Building #

Assessment by (sign) Date

Storm or Incident Name

Building Area Cause* Damage Comments Photo Immediate Action

Roof Soffits Gutters Entry Stairs Landscape Walls Fences Gates Power Other

Action Required/Comments:

*Cause Code I = Impact; F = Flood W = Wind, L= Lightning, DR= Wind-Driven Rain/Leaks, WD = Water through Storm-Related Building Damage/Failure


77 May 2018

BUILDING INTERIOR INITIAL SAFETY INSPECTION

FORM B

Building Name Building #

Assessment by (sign) Date

Storm or Incident Name

Room # Cause* Damage Comments Photo Immediate

Action

Carpet Floors Walls Ceiling Tile Ceiling Other Windows Built-Ins Furnishings Light Fixtures HVAC Other

Action Required/Comments:

*Cause Code I = Impact; F = Flood W = Wind, L= Lightning, DR= Wind-Driven Rain/Leaks, WD = Water through Storm-Related Building Damage/Failure


78 May 2018



79 May 2018

APPENDIX F-14

HURRICANE FAMILY PREPAREDNESS AND PLANNING

Development of a Hurricane Family Plan

Have a plan for your family, home, pets, and elderly family members. Begin monitoring the weather system 5 days out and track closely. Discuss the type of hazards that could affect your family. Know your home's vulnerability to

storm surge, flooding, and wind. Prepare your home; clean up outside, secure exterior. Locate a safe room or the safest areas in your home for each hurricane hazard. In certain

circumstances, the safest areas may not be your own home but another within your community.

Determine escape routes from your home and places to meet. Measure in tens of miles rather than hundreds of miles.

Choose a meeting location. If separated during a storm, family members should have a pre-determined rendezvous point at which everyone can rejoin the family.

Complete a family communication plan. Include contact information for family members, work and school, meeting locations, and emergency services.

Choose an "out of town" contact who family members can call to let them know where they are, especially if the family separates. Everyone should know this contact's phone numbers. After a disaster, it is often easier to make a long-distance call than a local call from the disaster area.

Post emergency telephone numbers by your phones and make sure your children know how and when to call 911.

Stock non-perishable emergency supplies and a Disaster Supply Kit. Visit www.Ready.gov to attain information on how to assemble a Disaster Supply Kit.

Use a NOAA weather radio. Remember to replace its battery every 6 months, as you do with your smoke detectors.

Encourage family to learn First Aid, CPR, and disaster preparedness by attending classes. Plan for family members with special needs. Make a plan now for what to do with your pets if you need to evacuate. Be certain to have adequate food and medications on hand for your pets. Check your insurance coverage – Flood damage is not covered by homeowners insurance. Visit, https://www.fema.gov/, https://www.ready.gov/, https://www.floridadisaster.org/ and

the local Red Cross at http://www.redcross.org/local/florida/north-florida for further information and tips.

Prepare your work equipment, vehicle, supplies, and other needs. Remember: Communication and Preparation are your priorities. Coordinate in advance with your TCC supervisor regarding work assignments.

National Weather Service link


http://www.ready.gov/

http://www.ready.gov/

https://www.fema.gov/

https://www.ready.gov/

https://www.floridadisaster.org/

http://www.redcross.org/local/florida/north-florida



80 May 2018


81 May 2018


82 May 2018



83 May 2018

APPENDIX G

IMPORTANT TELEPHONE NUMBERS AND MAIN CAMPUS MAP

LOCATION MAIN NUMBER ALTERNATE NUMBER

TCC Police 201-6100 201-6200

TCC EOC Operations Room 201-8227 922-2033

TCC EOC Break-Out Room 201-8223

TCC Maintenance 201-8480

TCC President’s Office 201-8660

TCC Academic Affairs 201-8680

TCC Communications/PIO 201-6049

TCC Student Services 201-8420 201-6140

TCC Center for Innovation 201-7662

TCC FPSI 201-7000 201-7001

TCC GCHE 558-4500 558-4501 (Police Office)

TCC Wakulla Center 558-3525 558-3511

TCC WEI 558-3503 558-3502

TCC Gadsden Center 558-3624 558-3620

TCC Information/Hotline 201-6100

FDEM State EOC 413-9969 815-4001 (SWO)

Consolidated Dispatch (CDA) 911 606-5800 (non-emergency)

Public Safety Complex/EOC 606-3700

Leon County Sheriff’s Office 922-3300

Leon County EMS 606-2100

Tallahassee Police 891-4200 891-4257

Tallahassee Fire 891-4310 891-4808

Tallahassee Electric Utility 891-4968

FSU Police 644-1234

FAMU Police 599-3256 412-6576

Leon School Board Security 617-5979 487-7100

Leon County Health 606-8150

Gadsden County EOC 875-8642

Gadsden County Sheriff 627-9233

Gadsden County EMS 875-8688

Quincy Fire/Rescue 875-7315

Quincy Police 875-7340 875-7315

Wakulla County EOC 745-7100

Wakulla County Sheriff 745-7100

Wakulla County EMS 745-7100 745-8698

Wakulla Fire/Rescue 745-7100 745-8698


84 May 2018

Main Campus

Main Campus

444 Appleyard Drive Tallahassee, FL 32304

Phone: (850) 201-6200


85 May 2018

Center for Innovation

300 West Pensacola Street Tallahassee, FL 32301

Phone: (850) 201-8762 [email protected],

Florida Public Safety Institute

Academy Drive Havana, FL 32333

Phone: (850) 201-7000

mailto:[email protected]


86 May 2018

Gadsden Center

223 Pat Thomas Parkway Quincy, Florida 32351

Phone: (850) 558-3620

[email protected]

Ghazvini Center for Healthcare Education

1528 Surgeons Drive Tallahassee, FL 32308

Phone: (850) 558-4500

https://www.google.com/maps/place/223+Pat+Thomas+Pkwy,+Quincy,+FL+32351/@30.5854678,-84.5935467,17z/data=!3m1!4b1!4m5!3m4!1s0x88ece8119ef341ef:0xb93411801623439!8m2!3d30.5854678!4d-84.591358

https://www.google.com/maps/place/223+Pat+Thomas+Pkwy,+Quincy,+FL+32351/@30.5854678,-84.5935467,17z/data=!3m1!4b1!4m5!3m4!1s0x88ece8119ef341ef:0xb93411801623439!8m2!3d30.5854678!4d-84.591358


https://goo.gl/maps/7minnFswVjz

https://goo.gl/maps/7minnFswVjz


87 May 2018

Wakulla Center

Centennial Bank 2932 Crawfordville Hwy Crawfordville, FL 32327

Phone: (850) 558-3525

[email protected]

Wakulla Environmental Institute

170 Preservation Way Crawfordville, FL 32327

(3.1 miles south of the Wakulla Center on Crawfordville Highway)

Phone (850) 558-3500

[email protected]

https://www.google.com/maps?q=2932+Crawfordville+Hwy+Crawfordville,+FL+32327&um=1&ie=UTF-8&sa=X&ved=0ahUKEwi7gPX42_3PAhWBLSYKHZ3tCUEQ_AUICCgB

https://www.google.com/maps?q=2932+Crawfordville+Hwy+Crawfordville,+FL+32327&um=1&ie=UTF-8&sa=X&ved=0ahUKEwi7gPX42_3PAhWBLSYKHZ3tCUEQ_AUICCgB

https://www.tcc.fl.edu/workforce-development/about-wd/wakulla-center/(850)%20558-3525

