susan gamache's and woody mosten's consultation trainiings
DESCRIPTION
The first meeting with a prospective Collaborative Practice client has a huge impact on how the matter proceeds. These two brilliant trainers have turned their skills to guiding professionals to create the most productive beginnings to their matters.TRANSCRIPT
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THE EVOLUTION OF DIVORCE COACHING* ** with Dr Susan Gamache
*Some aspects of this workshop were presented at the 12th Annual IACP conference in San Francisco. **A reduced version of this workshop has been accepted at the 7th Annual CP Celebration conference in California, April 2012. 1. Divorce Coaching, Family Mediation and Family Therapy – The 3 Sisters As Divorce Coaching enters its second decade, it can take its place along side Family Therapy and Family Mediation as a specialized practice in the therapeutic options for families. Collaborative Divorce Coaching is a wonderful addition to our professional practices and has proven itself to be effective for families. But what is it? Once we get past describing the structure of the team, what are we doing? Where is Divorce Coaching located in the greater field of professional therapeutic practices? How do we define it to ourselves and to our clients? This workshop entertains these questions. We will first examine several aspects of divorce coaching, mediation and family therapy in the tradition of comparing across categories as is consistent with therapeutic traditions comparing different theoretical orientations. For the first time, the relationship between these 3 overlapping spheres of practice – Divorce Coaching, Family Mediation and Family Therapy will be articulated. Second, a summative definition of Divorce Coaching for the psychological professional will be proposed. This workshop is primarily oriented to the therapeutic professional however other collaborative professionals will benefit from a deeper understanding of these overlapping spheres of practice for Family Therapists and the proposed definition of Divorce Coaching both for themselves and for their clients. 2. The Invitation to Collaborative Engagement; Building the Bridge Between Our Client(s) and Their Process Choices This session provides a 4-‐part Structure for any Collaborative Professional, to Bridge the Gap between unbundled services of all legal and therapeutic professionals and the client while at the same time, invites the client into a reflective posture from which to receive the information. This strengthens the bridge between our client(s) and the sometimes bewildering array of process choices they face at the point of engagement with the professional community.
In this semi-‐structured interview the practitioner first educates the client(s) about the traditional Dispute Resolution Continuum and the aspects of client participation that are relevant for each aspect. Next, we define The Other Dispute Resolution Continuum; all possible roles family therapists can play and the aspects of client participation that are relevant for each role. The third step is a Collaborative Self-‐Evaluation led by the therapist in which the client is further invited into a reflective posture by reviewing their capacities and the complexities of their unique situation. The process concludes with a preliminary team structure articulated by both the professional and the client(s).
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This interview structure includes: a) The traditional dispute resolution continuum of Kitchen Table, Mediation, Collaborative Practice and Lawyer-‐Led, Negotiation and Litigation. b) The Other Dispute Resolution Continuum that is made up all possible roles Family Therapists can play: working as a neutral or aligned, with children or not, and in the lawyer joint meetings or not. c) The Collaborative Self-‐Evaluation that invites the client, with guidance from the practitioner, to reflect on their capacities and the complexities of their situation. d) The interview culminates with a first attempt to structure the appropriate team for the family to move forward successfully. e) Throughout the session, participants will learn to understand and respect the ‘Balance of Concern’, the degree to which the professionals and the client are accountable to the process. This sets a tone of mutual responsibility as a prerequisite for a successful outcome and making concerns about ‘buy in’ a thing of the past.
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Mosten Mediation and Collaborative Training11661 San Vicente Boulevard, Suite 414
Los Angeles, California 90049Phone: (310) 441-1454
www.mostenmediation.com
THE FIRST CLIENT CONSULTATION:Increasing Enrollment of Collaborative Cases in Your Practice
Forrest (Woody) Mosten, Trainer
Overview of the Training
This is an advanced training that focuses solely on the first client consultation. After two days ofintense examination and simulated practice on the elements of the consultation, you should be able toincrease your rapport and trust building with potential clients, as well as offer them a fuller education ofinformed consent in choosing a process that meets not just their needs, but the needs and demands of theirspouse and other attorney as well.
Since teaching my first course in client counseling in 1973, I have taught and served as an expertwitness in the area of attorney-client consultations. Since 1989, I have been Chair of the InternationalClient Consultation Competition for law students (www.brownmosten.com ). In this new course, Iattempt to combine my background in client counseling with my training and practice experience inCollaborative Law, Mediation, and Unbundling to offer an invaluable and exciting learning experience.
In this two day course, you will apply the proven concepts of counseling clients to the particulardemands of informed consent in Collaborative Law. The course is structured around factual situationsthat can make a difference whether your potential clients engages you and whether your clients areprepared for the key challenges that lie ahead in the Collaborative process.
We all know that not every potential client hires us, and those that do engage us often will notchoose to sign a Participation Agreement with a Disqualification Clause. In this course, you will learnhow to discuss your possible role as a limited scope professional if your clients decide to representthemselves or to start with mediation rather than enroll in the Collaborative process. Utilizing IACPresearch on why Collaborative cases terminate, you will be better prepared to handle the nuances ofnegotiating the Participation Agreement and Disqualification Clause as well as how to prepare clients tosucceed within the Collaborative process by selecting a model that is right for their family, reducesresistance from the other party (and lawyer), and helps avoid termination if at all possible.
Finally, you will develop challenging consultation scenarios for me to handle in front of the entireclass followed by the opportunity to discuss strategies raised during these Stump the Trainer sessions.
It is my goal that by focusing the training lens solely on the client consultation, after two days,you will not only improve your consultation knowledge and skills, but also increase the volume ofCollaborative cases that you enroll that will contribute to increased profitability of your practice.
Woody Mosten
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DAY 1
9 a.m. Registration
9:30 a.m. THE CLIENT CONSULTATION: THE FOUNDATION OFCOLLABORATIVE PRACTICE
Structure and Strategies of a Client Consultation: FundamentalClient-Centered Counseling Skills (Motivation, Active Listening,Questioning); Advanced Strategies for Information Gathering ;Concepts of Client Decision Making; Making Your Office AClassroom of Client Education
12:30 Lunch
1:30 PROVIDING INFORMED CONSENT
Enrolling a Collaborative Case: Anticipating and Overcoming FutureProblems in Collaborative Cases with Effective Screening and DiscussionWith Your Client; Discussion of Benefits and Risks of CollaborativePractice; Frontier Issues of Confidentiality; Handling Key Issues of ClientEngagement Letter and the Participation Agreement; Providing Estimate ofFees and Options for Payment
STUMP THE TRAINER
Participants will Develop Challenging Consultation Scenarios for Woodyto Handle in Front of the entire class
4:30 Adjourn
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DAY 2
9:30 OVERCOMING RESISTANCE
How to Describe Various Models of Collaborative Practice:Lawyers- Only Referral, Full Team; Willingness to Work with TrainedCollaborative Professionals Outside Practice Group, UntrainedProfessionals, and Role of Litigators within the Collaborative Process;Synergy of Mediation and Unbundling with Collaborative Practice
12:30 Lunch
1:30 USING THE CLIENT CONSULTATION TO BUILD YOURPRACTICE
Developing Your Collaborative Signature; Improving Profitability throughCongruent Peacemaking Values; Combining Missions of IndividualPractices and Practice Group to Increase Cases;
STUMP THE TRAINER
Participants will Develop Challenging Consultation Scenarios for Woodyto Handle in Front of the entire class
4:30 Training Concludes