Susanne Glossop (Sue)

Mobile: 0421 981 860

Email:imaozgrl@gmail.com

Exceptional Work Ethics!

Professional Profile

As an experienced sales assistant with warehousing and pick packing

experience, I am seeking employment where I can utilise and expand on

my existing skill set. I am a great communicator who enjoys interacting with

people and team player with a proven track record of success.

Warehousing/Factory Skills

• Using RF scanners for order selecting

• Picking and packing – following picking order sheets and cross checking

• Hand picking and invoicing companies

• Updating computer records – data bases various systems

• Working on process and production lines

• Manual assembly work

• Machine operation

• Stocktaking

• Filing

• Shrink wrapping and palletising orders

Customer Service, Administration & Clerical Skills

• Well-developed Customer Service skills

• Sales and up-selling

• Product knowledge and recommendations

• Handling enquires and complaints

• Appointment making

• Operating computer, software’s and electronic equipment e.g.

photocopy/scanner/fax

• Keyboard skills (50-60 words per min, 97% accuracy)

• Word processing/data entry

• General office duties; emailing, faxing, photocopying, printing

• Invoicing and debiting both manual and computer based

• Collating and sorting out invoices and costing

• Helping out in all areas of office when staff on leave

• Formatting, proofreading

• Training and assisting new staff

Training & Qualifications

OHS Construction Induction White Card Issue Date 16/05/16

Employment History

Warehouse Assitant Aug 2016 - present

ICD - Carrum Downs

• Fulfillment, Pick & Pack

• Palletising and Manual Shrinkwrapping

• Data Entry

• Answering Phones

• Address Label Printing and Manifests

Sales Assistant Jan - May 2016 Crossroads - Karingal

• Manage all areas of stockroom duties

• Unpack, cross check and update all deliveries

• Assisting on sales floor customer service

• Using P.O.S. and Eftpos

• Consistently signing up new VIP’s to store

• Opening store and End of Day procedures

Stockroom/Sales Assistant Oct 2011- Aug 2015 Sussans Lonsdale Street (Melbourne Central)

• Manage all areas of stockroom duties

• Unpack, cross check and update all deliveries

• Assisting on sales floor customer service

• Updating records in POS, Assisting with regular stock takes

• Consistently signing up new VIP’s to store

Logistics Warehouse Assistant Jan2010– Mar2011

BTI Logistics

• Reading picking slips

• General manual picking and packing

• Helping new members of staff learn

• Housekeeping warehouse when needed

• Computer updating using EDP warehousing

• Computer connote

• Generation using TNT express shipper

Delivery Driver/Receptionist Feb 2008 - April 2009 Rolling Bearings (West)

• Helping organise deliveries of mechanical parts etc.

• Receiving & dispatch

• Delivery in the western suburbs, Lara and West Melbourne areas as directed

• Greeting Customers at front counter

• Office duties as directed

Picker/Packer 2007- 2008 ADP Recruitment, Greensborough

• Based with John Deere Pty Ltd in Derrimut

• RF Scanning of small tractor parts (nuts, bolts, labels, marketing goods)

• Receiving & dispatch

• Processing consignment notes

• Packing of goods for further shipment

• Data entry of work sheets

• Trained warehouse personnel in using RF scanner

Personal Qualities

• Quick to learn and apply new skills

• Strong attention to detail

• Honest, reliable and punctual

• Enjoy interacting with others in a team

• Able to follow through on tasks to completion

Professional References

Available upon request