1

2

3

4

Accelerating broadband (+25,000), fibre (+101,000) and mobile (+64,000) net adds

More TV net adds than the rest of the market put together (+300,000 net adds)

Significant reduction in year-on-year churn to 1.4%

Strong growth from TalkTalk Business (H1 Corporate revenues +9.3%)

Acquisition of Virgin Media’s substantial National customer base

Revenue growth accelerating and on track to deliver >4% full year growth

EBITDA margin of 12.6% in H1 (9.0% in H1FY14)

Operating FCF up 120%

Demand for broadband, fibre and mobile stronger than expected earlier in year

Expect incremental £20m-£25m SAC investment to take advantage of stronger volumes in H2

Interim Dividend up 15% to 4.6p

5

4.047m 4.043m 4.053m 4.063m 4.071m 4.076m 4.186m 4.196m 4.206m 4.221m

Q1 '13 Q2' 13 Q3 '13 Q4 '13 Q1 '14 Q2 '14 Q3 '14 Q4 '14 Q1 '15 Q2 '15

80k

230k

390k

557k

732k

917k

1,102k

1,217k

Q2' 13 Q3 '13 Q4 '13 Q1 '14 Q2 '14 Q3 '14 Q4 '14 Q1 '15 Q2 '15

85k117k

152k175k

202k236k

260k284k

308k

348k

Q1 '13 Q2' 13 Q3 '13 Q4 '13 Q1 '14 Q2 '14 Q3 '14 Q4 '14 Q1 '15 Q2 '15

15k 30k52k

73k95k

142k177k

207k241k

308k

Q1 '13 Q2' 13 Q3 '13 Q4 '13 Q1 '14 Q2 '14 Q3 '14 Q4 '14 Q1 '15 Q2 '15

5k7k

9k10k

12k14k

15k17k

19k

22k

Q1 '13Q2' 13Q3 '13Q4 '13Q1 '14Q2 '14Q3 '14Q4 '14Q1 '15Q2 '15

6

(19k)

(4k)

10k

10k

8k

5k

7k

10k

10k

15k

Q1'13

Q2'13

Q3'13

Q4'13

Q1'14

Q2'14

Q3'14

Q4'14

Q1'15

Q2'15

7k

15k

22k

21k

22k

47k

35k

30k

34k

67k

24k

32k

35k

23k

27k

34k

24k

24k

24k

40k

80k

150k

160k

167k

175k

185k

185k

115k

Broadband Fibre Mobile TV

7

Fastest broadband growth in 4 years

More TV net adds than the rest of the market

Larger base from which to upsell

Seeing accelerating demand for broadband, mobile and fibre, and sustained growth in TV

1.04

1.12

1.24

1.35

1.46

H1'13 H2'13 H1'14 H2'14 H1'15

Phone and Broadband = 1RGU

1.0%

1.2%

1.4%

1.6%

1.8%

2.0%

Q4 '12 Q1 '13 Q2 '13 Q3 '13 Q4 '13 Q1 '14 Q2 '14 Q3 '14 Q4 '14 Q1 '15 Q2'15

7.9m

6.8m 7.1m

6.2m

5.3m4.7m

H2 '12 H1 '13 H2 '13 H1 '14 H2 '14 H1 '15

8

7,635

4,858 4,333

3,556 2,799 2,499

H2 '12 H1 '13 H2 '13 H1 '14 H2 '14 H1 '15

Significant year-on-year reduction in call volumes (down 24%) and Ofcom complaints (down 30%)

Service improvement programmes through root cause analysis

Driving higher rates of fault resolution and online self-service

Multiple product take-up

A continuing journey that is at the heart of Making TalkTalk Simpler

3.454.00

4.60

H1'13 H1'14 H1'15

9

+15.0%

9.0%

12.6%

H1 '14 H1 15Q1'14 Q2'14 Q1'15 Q2'15

1.9%1.7%

3.1%3.6%

£174m£153m

H1 '14 H1 15

-12.0%

+44.7%

£76m

£110m

Revenue, Overheads and Pre-SAC EBITDA Guidance unchanged

Revenue growth of at least 4%

Overheads as a percentage of revenue < FY13

Pre-SAC EBITDA margins > FY13

Expect a more modest reduction in year on year SAC than envisaged in previousguidance

Strong year-on-year growth in EBITDA and EBITDA margin

Expect accelerating volumes through H2 to drive additional SAC of £20m-£25m

Lower cost per add

Net debt

Capex - 6% of revenue

Cash exceptionals - £30m-£35m

Dividend

No less than 15% growth

10

11

12

Trading approach is delivering results in line with our plan

Revenue growth accelerating, SAC reducing, EBITDA and OFCF up y-o-y

Revenue Growth 3.3%; EBITDA margin 12.6%

Dividend up 15% year-on-year, in line with commitment

On track to deliver 4% revenue growth and 25% EBITDA margin by FY17

13

(1) Excluding exceptional items and amortisation of acquisition intangibles

£ million H1 FY15 H1 FY14 Growth

Revenue 871 843 +3%

Gross Profit 480 465 +3%

Gross Margin 55.1% 55.2%

Opex (217) (215)

EBITDA pre SAC & Marketing 263 250 +5%

EBITDA pre SAC & Marketing Margin 30.2% 29.7% +50 bps

SAC & Marketing (108) (116)

TV SAC (45) (58)

EBITDA(1) 110 76 +45%

EBITDA Margin 12.6% 9.0% +136bps

Profit Before Tax 34 9 +278%

Tax (7) (2)

Effective Tax Rate 20% 20%

Profit After Tax 27 7 +286%

EPS 2.9 0.8 +263%

14

£ million H1 FY15 H1 FY14 Growth

EBITDA 110 76 45%

Working capital (11) (8)

Capex (55) (48)

Operating free cashflow 44 20 120%

OFCF margin 5.1% 2.4%

Interest and taxation (13) (8) 63%

Free Cashflow 31 12 158%

Acquisition & Share purchase (4) (22)

Exceptional spend (11) (8)

Dividend (74) (62)

Net cash flow (58) (80)

Opening Net Debt 497 393

Closing Net Debt 555 473

Net debt / EBITDA 2.25x 2.33x

15

£437m

Off-net

Base

ARPU

£434m

Q1 FY15 Q2 FY15

£843m

Off-netUpsell &

PriceCorporate

Base Voice

£871m

On-net (+5.9%)

+3.3%

H1 FY14 H1 FY15

3.3% y-o-y growth in H1

› On-net +5.9%

• Base growth

• Price & proposition

• Voice & VAT

› Corporate +9.3%

• Data +55%

› Off-net -33.3%

• Only 5.3% of group revenues (FY14: 8.2%)

Acceleration in Q2 (+3.6%)

› On-net +6.5% (base growth and ARPU)

VAT

Corporate

+3.6%+3.1%

16

On-net revenues to accelerate through H2:

› Higher opening base

• 254k (+7.5%) more fully unbundled customers than at the end of H1 FY14

• 660k (+118%) more TV customers

• 112k (+47%) and 166k (+117%) more mobile and fibre customers

› Significant further acceleration in growth (broadband, mobile and fibre)

› ARPU growth

Growth in Corporate through data and traction in SoHo/SME broadband

Continued voice decline and VAT impact

BaseOff-netCorporate

+>4.7%

+3.3%

H1 FY15 H2 FY15

ARPU

H1FY14 H2FY14 H1FY15 H2FY15Mobile Fibre TV BB

17

Growth in pre SAC EBITDA margin through

› growth in revenue

› gross margin

› cost saving initiatives

SAC investment in BB, mobile, TV and fibre offset in part by reducing cost per add

H1 FY15

Gross Profit & Other

Cost savings

CPA and marketing

H1 FY14

Volumes

£110m

£76m

18

Continued Investment in the network has lead to a significant drop in network downtime, one of the key drivers of churn

Cost savings through MTTS including

› Call volumes (down 24%)

› Headcount

› Engineers

Expect FY overheads < FY13 (23.7%)

£215m£217m

H1 FY14 H1 FY15

Network

VolumeCost

savings

25.5% 24.9%

19

Investment in growth

› 25,000 broadband net adds

› 300,000 TV net adds

› 64,000 mobile net adds

› 101,000 fibre net adds

CPA reduction

› TV CPA down from £170 in H1 FY14 to £125 in H1 FY15 driven by Essentials and self install

› BB, mobile and fibre CPA reduced through channel mix

› 44% sales online (H1 FY15: 33%)

£174m£153m

Volume CPA

H1 FY14 H1 FY15

Net debt b/f OperatingFree

Cashflow

Exceptionals Acquisition &share

repurchase

Interest &Tax

Dividend Net debt c/f

20

Acquisition spend: £3m for the Youview joint venture and £1m for the Yorkco joint venture

Dividend payment in line with our commitment and underlines our confidence in future growth prospects

Higher interest cost than the prior year due to payment of facility fees for the new debt facility of £5.3m

Net debt to EBITDA ratio reduced to 2.25x

£497m

£555m

£44m£11m £4m £13m

£74m

2.33x 2.25x

21

£ million H1 FY15 H1 FY14

Cash outflow 11 8

Ethernet Settlement 0 (3)

Making TalkTalk Simpler 11 11

P&L charge 9 8

Ethernet Settlement 0 (3)

Making TalkTalk Simpler 9 9

Operating Efficiencies 0 2

H2 Cash exceptionals relating to Making TalkTalk Simpler and our acquisition of the Virgin Media National base are expected to be £19-£24m

22

Revenue growth accelerating to >4% for full year

Profitability improving as benefits of revenue growth and reductions in operating costs and SAC flow through – on track to deliver 25% by FY17

Improvements in OFCF coupled with careful capex management provide confidence in continued Net Debt reduction

23

24

Consumer quad play

Business Data products

Fibre to the Premise

Mobile

Making TalkTalk

Simpler

TV for Everyone

Grow Business Market Share

Expand capacity

and utilisation

4% revenue CAGR and 25% EBITDA by FY17

25

96% population coverage – unbundling programme completed

We will expand bandwidth by 50x-100x while holding capex to 6% of revenue

Acquisition of Virgin Media’s National (DSL) off-net base

› 97,700 customers at 30 Sept 2014

› Expect to migrate substantial proportion through calendar 2015

In advanced discussions to dispose of off-net base

£76m

BT TalkTalk Saving

Consumer £601 £419 £182

Business £763 £227 £534

Unlimited broadbandSaving based on contract length

26

Adding more TV customers than rest of market put together

TV base gone from 16% to 33% of base

Attracting new customers to TalkTalk –c25% of TV customers

TV customers churn less than dual-play customers and are beginning to deliver incremental content ARPU

› c£10 average ARPU (per customer taking paid content)

On track for the vast majority of customers to take TV

80%

33%

27

64,000 net adds in half taking base to 348,000

9.5% of unbundled base vs 6.9% a year ago

Mobile customers continue to show lower churn and higher NPS

Launched fully integrated Quad-Play bundles in October, saving customers over £200 vs Virgin Media

28

85k117k

152k175k

202k

236k260k

284k308k

348k

Q1'13 Q2'13 Q3'13 Q4'13 Q1'14 Q2'14 Q3'14 Q4'14 Q1'15 Q2'15

£3.75 per month

Samsung Galaxy White

300 minutes

Unlimited texts

600MB data

29

Market leading Quad play

Entry level handset

Plus TV

Unlimited broadband

Anytime calls

Free SIM worth £90

› 100 minutes

› 250 texts

› 200MB data

Only available to TalkTalk broadband customers

£3.75 per month

300 minutes

Unlimited texts

600MB data

12m contract

Entry level SIM

30

101,000 net adds in half taking base to 308,000

8.4% of on-net base vs 4.2% a year ago

Demand for TV in households with poor broadband speeds

› c62% of fibre customers take TV

› c14% of TV customers take fibre

At the right price, customers see value in proposition

Margin squeeze regulation from 2015 will in time, lead to lower wholesale costs and allow us to drive take-up further

15k30k

52k73k

95k

142k

177k

207k

241k

308k

Q1'13 Q2'13 Q3'13 Q4'13 Q1'14 Q2'14 Q3'14 Q4'14 Q1'15 Q2'15

H1 FY14 H1 FY15

£162m

£177m

H1 FY14 H1 FY15

Continuing strong growth in Data revenues (+55% y-o-y) drives Corporate growth of 9.3% in H1

Strong growth existing customers and new

contract wins

Significant opportunity to drive growth in

small business broadband

31

+9.3% y-o-y

+55% y-o-y

32

SIMPLER Products and Processes

=BETTER Customer Service

and Lower Churn =

LOWER SAC &CHEAPER Costs to Serve

Tariff Simplification>£15m

Systems Upgrade and Transformation

>£10m

Brilliant Self Service>£10m

Leveraging Data>£5m

• In advanced discussions to sell off-net base

• 65% of live TTB tariffs eliminated

• SMPF upsell accelerating

• AOL rebrand in H2

• New simplified B2B systems live

• New fault diagnostic tool launches H2

• Consumer billing system upgrade H2

• Consumer ‘Welcome Centre’ and ‘Service Centre’ launched

• Online sales in TTB live

• H1 call reductions

• TalkTalk app downloaded by 300k customers

• 3rd party systems/ support decommissioned

• Commercial dashboard reporting launched

• TTB revenue data alignment

Total SAC & Marketing costs peaked in H1FY14

Reducing Cost per Add

› TV CPA down to £125 from £130 in H2FY14 and £170 in H1FY14

› BB, mobile and fibre CPA reduced by more economical channel mix

› Online sales up to 44% from 33% a year ago

Reducing total SAC through lower churn

› Significant year-on-year reduction to 1.4% in Q2 (Q2 FY14: 1.7%)

› On track to continue to reduce churn to benchmark 0.8-1.2%

33

90

121

174

144153

H1'13 H2'13 H1'14 H2'14 H1'15

34

+ Base growth & ARPU+ New products

+ TV+ Mobile+ Fibre

+ TalkTalk Business+ Data in Big+ Partners+ Big in Small

- Off-net base- Voice

FY14- FY17

3.4%

FY14

4.0%+

(4.0%)

H2’12

(0.1%)

H1’13

(1.9%)

H2’13

(4.8%)

H1’12

3.1%

Q1’15

3.6%

Q2’15

35

EBITDA£76m

9.0%

H1 FY14

EBITDA£110m

12.6%

H1 FY15

EBITDA£475m

Implied Revenue of

£1.9bn(4% CAGR)

25%

FY17

>£120m

>£40m

>£70mIncrementalRevenue at

constant gross margin

Making TalkTalk Simpler

SAC reduction through lower

CPA c£30m

SAC reduction through lower

Churn

36

37

Collector

Node

Copper

Fibre

3,000 Unbundled ExchangesMSAN & DSLAM96% population coverage

Collector Node to extend reach of Core Network

Collector Ring10Gbps optical circuit or dark fibre supplied by BTW, SSE, GEO, VM and Eirecom

Core Optical Network2 separate national DWDM networks with 8Tbps (Huawei) and 2.2Tbps (Infinera) capacity

Exchange Backhaul 1Gbps optical circuit supplied by BTOR or VM

Long term leases in a competitive marketwith no capacity constraints

4.2million points of presence

FTTC

The only provider of wholesale broadband and Fibre other than BT Wholesale

38

1 Gig speeds to homes and businesses

Will cost TT c50% of current BTOR wholesale charge for

80Mbps

End to End network with no dependence on BTOR

Priced to drive rapid take-up

Trial in YorkPotential to scale to 10m

premises in long term

Progress to date

JV signed in April

Fujitsu announced as build partner

Digging in York has begun

Proposition due in early 2015

39

33% of fully unbundled base taking TV

9% of base taking mobile

Launched quad-play package

Phone & Broadband

Launched TV & Mobile

Launched Integrated Quad-Play

Scale Quad-Play Provider

Built scale fixed phone & broadband network and customer base

Launched triple-play packages

Launched mobile handset and SIM-only tariffs available only to TalkTalk customers

Expect vast majority of customers to take triple-play

Scale quad-play

Will use TalkTalk 4G spectrum to build small cell network delivering better service at lower cost

40

Accelerating growth in broadband, mobile and fibre

Fastest growing TV business in the UK

On track to deliver at least 4% revenue growth in FY15 and significant step up in profitability

Churn and cost per add reduced significantly y-o-y

EBITDA up 45% y-o-y

Operating FCF up 120% y-o-y

On track to deliver 4% CAGR in revenue and 25% EBITDA margin by FY17

In a strong position to benefit from market transition to quad-play through fibre-to-the-premise and mobile

Significant long term growth potential beyond FY17 targets

41

42

£ million H1 FY15 H1 FY14 Change

Headline earnings 27 7 286%

Weighted average shares in issue 955 931

Weighted average shares in employee trust (34) (40)

Shares for basic EPS calculation 921 891

Headline EPS - Basic 2.9p 0.8p 263%

Dilutive effect of share options 13 46

Shares for diluted EPS 934 937

Headline EPS - Diluted 2.9p 0.7p 314%

Full year weighted average shares in issue is expected to be c[955m]

43

£ million Statutory Headline Comments

EBITDA 101 110 P&L exceptional £9m

Working Capital (13) (11) £2m exceptional provision movement

Capex (55) (55)

Operating Free Cashflow 33 44

Exceptional spend 0 (11)

Share buy back and investments (4) (4)

Tax & Interest (13) (13)

Dividend (74) (74)

Net cash flow (58) (58)

44

Multiple (c85) collector node Locations across the UK & N. Ireland

Multiple backhaul circuits into the Edge Network

Diverse connection into two different edge locations

Built to be resilient and economically scalable

Peaks at 1.25Tbps of bandwidth utilisation across the UK

ADSL2+, Annex M, Fibre broadband, Ethernet, EFM, IPVPN

Session Initiation Protocol (“SIP”), Time Division Multiplex (“TDM”), inbound & voice apps

The only provider of wholesale broadband and Fibre other than BT Wholesale

45

Ultrafast Cabinet Ultrafast POP

Fibre

Fibre

Fibre

FibreBackhaul

TalkTalk Business

TalkTalk Consumer

WiFi +In-premise 4G

WiFi +In-home 4G

Seamless, genuinely unlimited, low cost connectivity to our customers’ homes and businesses……which will drive growth for the foreseeable future

CollectorNode

46

Simply Broadband Essentials TV Plus TV

BETTERGOOD BEST

£3.50* £8.50* £18.50*

Totally unlimited broadband, no caps and no speed loss at peak timesBritain's safest connection, with award winning HomeSafe security serviceFree calls between all TalkTalk customers

Totally unlimited broadband, no caps and no speed loss at peak timesUnlimited eve & w/e calls to UK landlines including 0870 and 0845 numbersBritain's safest connection with award winning HomeSafe security serviceFree calls between all TalkTalk customersFREE YouView box worth £14970+ Freeview channels some in HD7-day catch up with BBC iPlayer, ITV Player, Demand5 and 4oD Pause for up to 30 minutes Access to Now TV & TalkTalk BOX OFFICEAdd entertainment channels with Kids or Picturebox TV Boosts a month at a time

Totally unlimited broadband, no caps and no speed loss at peak times Unlimited anytime calls to UK landlines including 0870 and 0845 numbers Britain's safest connection with award winning HomeSafe security service and Super Safe BoostFree calls between all TalkTalk customers FREE YouView + box with PVR, worth £2997 Sky Entertainment Channels70+ Freeview channels some in HDPause, rewind & record, including whole series record at the touch of a buttonRecord over 200+ hours of freeview7-day catch up with BBC iPlayer, ITV Player, Demand5 and 4oDAccess to Now TV & TalkTalk BOX OFFICEAdd entertainment channels with TV Boosts like Sky Sports and Sky Movies a month at a timeFree Mobile SIM worth £90 including a monthly allowance of 100 minutes, 250 texts & 250Mb of data

* Excluding Line Rental at £16.70 per month

TalkTalk Sky Virgin Media BT Plusnet

Simply BroadbandUnlimited BB + Wkd Calls

50 MB Broadband Only

Unlimited Broadband + Wkd calls

Unlimited Broadband + Wkd calls

Subscription £3.50 £7.50 £26.50 £16.00 £9.99

Download Totally Unlimited Totally Unlimited Unlimited Totally Unlimited Unlimited

Line Rental £16.70 £16.40 N/A £16.99 £15.95

Monthly cost (inc LR) £20.20 £23.90 £26.50 £32.99 £25.94

One off charges £55.00 £6.95 £49.95 £6.95 £5.99

18 month total £418.60 £437.15 £526.95 £600.77 £472.91

Saving with TT £18.55 £108.35 £182.17 £54.31

Monthly with VLR £18.53 N/A N/A £30.15 £22.98

18 month total £388.54 £437.15 £526.95 £549.65 £419.63

Saving with TT £48.61 £138.41 £161.11 £31.09

47

Excluding introductory offers

TalkTalk Sky Virgin Media BT

Essentials TV (Eve & Weekend calls) Lite box

Original Bundle incBroadband Lite (Weekend

calls)

Big Easy 50MB (Weekend calls)

Broadband, TV Starter & Weekend calls

Subscription £8.50 £21.50 £20.00 £12.50

Download Totally Unlimited 2 GB Unlimited 10 GB

Line Rental £16.70 £16.40 £15.99 £16.99

Monthly cost (inc LR) £25.20 £37.90 £35.99 £29.49

One off charges £55 £31.95 £49.95 £41.95

18 month total £508.60 £714.15 £697.77 £572.77

Saving with TT £205.55 £189.17 £64.17

Monthly with VLR £23.53 N/A £32.00 £26.65

18 month total £478.54 £714.15 £625.95 £521.65

Saving with TT £235.61 £147.41 £43.11

48

Excluding introductory offers

Comparison includes providers’ entry level call packages

TalkTalk Sky Virgin Media BT

Plus TV (Anytime calls)Youview PVR

Original Bundle incBroadband Unlimited

with Anytime Calls

Big Easy 50MB with Anytime calls

Unlimited Broadband & TV Essential with Anytime

calls

Subscription £18.50 £34.00 £28.00 £28.50

Download Totally Unlimited Totally Unlimited Unlimited Totally Unlimited

Line Rental £16.70 £16.40 £15.99 £16.99

Monthly cost (inc LR) £35.20 £50.40 £43.99 £45.49

One off charges £55 £36.95 £49.95 £41.95

18 month total £688.60 £939.15 £841.77 £860.77

Saving with TT £250.55 £153.17 £172.77

Monthly with VLR £33.53 N/A £40.00 £42.65

18 month total £658.54 £939.15 £769.95 £809.65

Saving with TT £280.61 £111.41 £151.11

49

Excluding introductory offers

TalkTalk Sky Virgin Media BT

Essentials TV with Fibre MLite Box (Eve & Weekend

calls)

Original Bundle with FibreUnlimited

(Weekend calls)

Big Easy 50MB(Weekend calls)

TV Starter, Unlimited Infinity 1 & Weekend calls

Subscription £18.50 £41.50 £20.00 £23.00

Download Totally Unlimited Totally Unlimited Unlimited 20GB

Line Rental £16.70 £16.40 £15.99 £16.99

Monthly cost (inc LR) £35.20 £57.90 £35.99 £39.99

One off charges £55.00 £81.95 £49.95 £55.95

18 month total £688.60 £1,124.15 £697.77 £775.77

Saving with TT £435.55 £9.17 £87.17

Monthly with VLR £33.53 N/A £32.00 £37.15

18 month total £608.54 £1,124.15 £625.95 £724.65

Saving with TT £515.61 £17.41 £116.11

50

Excluding introductory offers

51

TalkTalk Virgin Media

Plus TV (Anytime calls)Youview PVR

Big Easy 50MB with Anytime calls

Subscription £18.50 £28.00

Entry Level Sim Inclusive £5

Download Totally Unlimited Unlimited

Line Rental £16.70 £15.99

Monthly cost (inc LR) £35.20 £48.99

One off charges £55 £49.95

18 month total £688.60 £931.77

Saving with TT £243.17

Monthly with VLR £33.53 £45.00

18 month total £658.54 £859.95

Saving with TT £201.41

Excluding introductory offers

52

FY12 FY13 FY14 FY15

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2

On-Net

Broadband & Voice 2.827 2.910 2.966 3.066 3.096 3.162 3.231 3.295 3.346 3.402 3.532 3.570 3.615 3.656

Broadband Only 0.815 0.758 0.712 0.689 0.669 0.642 0.609 0.575 0.548 0.526 0.503 0.490 0.468 0.449

Total On-net 3.642 3.668 3.678 3.755 3.765 3.804 3.840 3.870 3.894 3.928 4.035 4.060 4.083 4.105

Churn 1.7% 1.6% 1.6% 1.5% 1.5% 1.4% 1.7% 1.6% 1.5% 1.4% 1.4%

Unbundled 87% 89% 90% 92% 93% 94% 95% 95% 96% 96% 96% 97% 97% 97%

Fully Unbundled 68% 70% 73% 75% 77% 78% 80% 81% 82% 83% 84% 85% 86% 87%

Mobile 0.027 0.038 0.045 0.061 0.085 0.117 0.152 0.175 0.202 0.236 0.260 0.284 0.308 0.348

Fibre 0.001 0.003 0.005 0.008 0.015 0.030 0.052 0.073 0.095 0.142 0.177 0.207 0.241 0.308

TV 0.080 0.230 0.390 0.557 0.732 0.917 1.102 1.217

Off-net

Broadband 0.530 0.461 0.401 0.311 0.282 0.239 0.213 0.193 0.177 0.148 0.151 0.136 0.123 0.116

Voice 0.621 0.573 0.525 0.476 0.436 0.407 0.380 0.358 0.335 0.315 0.297 0.282 0.252 0.242

Total Broadband 4.172 4.129 4.079 4.066 4.047 4.043 4.053 4.063 4.071 4.076 4.186 4.196 4.206 4.221

Revenue

On-net 261 263 276 284 285 288 292 305 306 306 320 327 322 326

Off-net 85 77 67 58 49 46 43 40 35 34 29 30 24 22

Corporate 77 81 79 79 80 80 80 82 80 82 87 91 88 89

Total 423 421 422 421 414 414 415 427 421 422 436 448 434 437

ARPU

On-net 24.00 23.99 25.05 25.47 25.27 25.37 25.47 26.37 26.28 26.08 26.79 26.93 26.36 26.54

Off-net 23.41 23.49 22.79 22.57 21.71 22.48 23.13 23.31 21.94 23.25 21.23 23.09 20.18 20.01

Exchanges

Unbundled in period 30 171 130 170 83 104 22 7 74 181 35 13 5 0

Total unbundled 2,037 2,208 2,338 2,508 2,591 2,695 2,717 2,724 2,798 2,979 3,014 3,027 3,032 3,032