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TRANSCRIPT
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Plan
2017-2030
Strategicrajiv gandhi Science Centre
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Strategic Plan 2017-2030
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Message from the Chairperson
The economic progress of Mauritius requires scientifically literate population that will be equipped with the necessary knowledge and skills to cope with everyday challenges so as to improve the quality of our lives.
In that sense the Rajiv Gandhi Science Centre Trust Fund Board has given its approval to the Strategic Plan 2017-2030 proposed by the Director and his team. I congratulate the Rajiv Gandhi Science Centre for having produced a Strategic Plan that will define the direction it has chosen to take in order to translate its vision and mission of promoting scientific and technological literacy in the young generation and the community at large. I am confident that through judicious management of its activities, resources and implementation of its action plans it will undoubtedly achieve its goals and become a centre of excellence.
Dr. Jayantee Naugah,
FRSB, CBiol (UK), PDSM
Chairperson, Rajiv Gandhi Science Centre Trust Fund Board
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Message from the Director
The 13 years of existence of RGSC in the Mauritian landscape has been a learning curve for everyone directly or indirectly involved with science promotion and RGSC now forms an integral part of our educational system. The centre has evolved to adapt to the requirements of the population while trying to keep up with the international trends in the world of Science Centres.
The future avenues of development of Mauritius based on Vision 2030 of Government will require a strong multidisciplinary scientific human capital. More so, given that Science is a continuously evolving sector, there is a need to reposition the centre to meet new challenges and come up with a new roadmap.
The elaboration of this strategic plan has required months of consultations, inputs, data analysis and use of up to date techniques. This document which is based on six pillars, will act as the backbone for the future direction of RGSC. Since we are operating in a dynamic world, the action plans under each strategic objective may be reviewed periodically as per appropriate needs analysis.
I wish to thank all my Staff of RGSC for their precious contribution in this strategic plan 2017-2030, and also the Board of RGSCTF under the leadership of Dr (Mrs) J Naugah, Chairperson for their positive and critical comments and guidance in the preparation of this document.
The successful implementation of the strategic objectives will surely pave the way forward for a centre of excellence in the promotion of science and technology in the region.
Dr. Aman Kumar MaullooDirector
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Preamble
The Rajiv Gandhi Science Centre Trust Fund was established in 1994 by an Act of Parliament with the aim of promoting Science and Technology, supplement school education through non-formal programmes and create awareness on developments in Science and Technology among the public. A Memorandum of Understanding was signed by the Ministry of Education & Scientific Research and the National Council of Science Museums (NCSM), India, in 1998 for setting up of the Rajiv Gandhi Science Centre. The Indian Government, through NCSM, has provided exhibits on donation, trained key staff and helped in the planning of the Science Centre. The Government of Mauritius has provided land, building, furniture and equipment and provides grant for the running of the Centre. The Centre was inaugurated by Smt. Sonia Gandhi on 30 November 2004 and has been open to the public since 01 December 2004.
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The Context
Since its inception the Rajiv Gandhi Science Centre (RGSC) has been playing an important role in supplementing the Mauritian Education System through a range science popularisation programmes. This journey started in 2000 with the coming into operation of the first museobus, with an interactive travelling exhibition on the theme “We are One”. The museobus had visited almost all the secondary schools around the island.
The inauguration of the RGSC building and exhibition galleries in 2004 was yet another milestone and this gave another boost to the science popularisation activities run by the centre. To date more than 250,000 people have already visited the exhibitions at the centre.
Having made its way through various ministries the RGSC has evolved in time and has always adopted a proactive approach to match the vision of its parent ministry. 2015 was yet another turning point for the centre as it started operating under the aegis of the Ministry of Education and Human Resources, Tertiary Education and Scientific Research. Moreover, the implementation of the Nine Year Schooling has brought new challenges and opportunities for the RGSC. Hence calls for an intro-inspection and re-invention of its operations and activities. It is in this context, that the RGSC has come up with a Strategic plan 2017-2030.
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Direction
2017-2030
Strategic
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VISIONTo be a Centre of excellence in the communication and promotion of Science and Technology.
MISSIONTo serve as a Centre for non-formal education and popularization of Science and Technology.
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OBJECTIVES
Create awareness for Science and Technology.
Encourage creativity and
innovation particularly
among young people.
Supplement education in Science and
Technology at all levels.
Enhance public understanding of Science and
Technology.
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Core ValuesProfessionalism
We ensure high standard in our work and services
Best PracticesWe value quality and innovation
TeamworkWe encourage team spirit and support to achieve excellence
TimelinessWe are very committed to meet timely targets and always respect deadlines
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COMMITMENTS We will provide high quality, fun, innovative and contemporary programmes, supported by accurate, easily understood information to entertain and stimulate your interest in Science and Technology,
We ensure that you feel welcomed and valued and are treated equally, with courtesy and respect.
We welcome all enquiries, comments and suggestions.
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Introduction
The Strategic plan 2017-2030 is the outcome of several discussions and brainstorming sessions. It is based on a thorough analysis of each and every aspect of the centre as follows:
SWOT Analysis
PESTLE Analysis
Product/Service Analysis
Competitor Analysis
Fish Bone Analysis
Market Analysis (Segmentation)
The overall aim was to improve the operational efficiency and effectiveness of the various services provided by the centre. Thus all the operations have been distinctly grouped under Six Pillars as follows:
Pillar 1- The Centre (Infrastructure and Services)
Pillar 2- Visitors Management
Pillar 3- Supplementing the Education System
Pillar 4- Outreach activities
Pillar 5- E-Promotion of Science
Pillar 6- Research and Development
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THE SIX PILLARS
PILLAR 1 - THE CENTRE (INFRASTRUCTURE AND SERVICES)
With a 4000m2 building found on area of 5.3 acres of land the RGSC has a Science Park, five permanent and one temporary exhibition galleries as follows:
Permanent Galleries
a. Origin of Mauritius
b. Climate Change
c. Resources of Mauritius
d. Frontiers of Technology
e. Fun Science
Temporary Gallery - Science of Sports
Some of the other facilities available are as follows:
A 200 seat capacity Auditorium
A Cafeteria
An Activity Hall
A 40 seat capacity Multipurpose Room
A 16 Seat capacity Conference Room
Strategic Objective 1:
Enhance the building and infrastructure facilities at the centre
Strategies:
Provide a pleasant and functional environment
Provide for new facilities and attractions at the centre
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Strategic Objective 2:
Enhance the exhibition facilities at the centre
Strategies:
Develop and implement an exhibit Repair and Maintenance Policy
Develop an Exhibits Review and Upgrading Policy
Strategic Objective 3:
Develop or acquire new exhibits on emerging areas of S&T
Strategies:
Undertake Design and Development of exhibits
Develop an exhibit procurement plan
Strategic Objective 4:
Encourage exchange of exhibits/exhibitions at regional and international level
Strategy: Develop regional and international linkages
Strategic Objective 5:
Increase operational efficiency through optimisation of resources
Strategies:
Adopt a Strategic Human Resource Management System
Adopt Sustainable Practices at the RGSC
Moving towards Financial Sustainability
Strategic Objective 6:
Decentralisation of RGSC activities
Strategy: Decentralise the activities of the RGSC
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PILLAR 2 - VISITORS MANAGEMENT
Each year a minimum of some ten thousand people visit the centre and one of the main concern of the RGSC is to ensure a safe, pleasant and functional environment for the visitors. Hence lots of resources are required to maintain, repair and upgrade the existing galleries and other facilities.
Furthermore, a range of new strategies are also on the agenda of the new strategic plan with a view to increase the visibility of the centre, increase the number of visitors from various market segments by providing innovative and quality programmes and new attractions at the centre.
Strategic Objective 1:
Enhance the visitor experiences by providing a value for money service
Strategies:
Adopt a customer friendly approach
Improve the quality of service
Strategic Objective 2:
Increase the number of visitors to the centre
Strategies:
Target new market segment
Increase number of visits from existing segments
Provide for new Service Offer
Strategic Objective 3:
Increase the visibility of the centre
Strategies:
Devise a comprehensive Marketing Plan
Engage in Public Relations Activities
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Strategic Objective 4:
Provide innovative programmes and special events at the Centre
Strategies:
Develop and conduct innovative programmes
Organise special events
Encourage collaborative programmes/events
PILLAR 3 - SUPPLEMENTING THE EDUCATION SYSTEM
The RGSC has always been very active in the promotion of Science and Technology among the student population through various activities like workshops, exhibitions, project-based and creativity based competitions, lectures, science shows etc... However, with a view to bring more efficiency and effectiveness in its actions the RGSC has reviewed and reinvented its activities and aims at contributing actively in the Nine Year Schooling project by collaborating with various schools and other stakeholders.
Strategic Objective 1:
Ignite Scientific temper among the student population
Strategy: Supplement STEM Education through various activities
Strategic Objective 2:
Facilitate the teaching and learning of Science in schools
Strategies:
Promote science activities in schools
Collaborate with like minded institutions to supplement the Education System
Strategic Objective 3:
Develop and adopt an inclusive approach in the dissemination of S&T
Strategy: Supplement STEM Education for Special Education Needs (SEN) schools
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PILLAR 4 - OUTREACH
One of the main objectives of the RGSC is to enhance public understanding of Science and Technology. Thus the RGSC plans to bring science at the doorsteps of each and every Mauritian by collaborating with social partners like the Community Centres, Social Welfare Centres and other associations through a range of popular activities like Sky Observation Programmes, thematic science workshops etc...
Strategic Objective 1:
Bring science to the doorsteps of each and every MauritianStrategy: Organise tailor-made outreach activities for focused groups
Strategic Objective 2:
Increase networking with stakeholders and social partnersStrategies:
Organise community-based activities Encourage participation in collaborative activities/events
PILLAR 5 - E-PROMOTION OF SCIENCE
With new developments in the field of Information and Communication Technology and increased accessibility of internet services the mode of communications have evolved and the RGSC intends to maximize its visibility and output by taping all the possible online resources. Thus some new strategies will be adopted and a comprehensive plan devised to accelerate promotion of science through the use of ICT tools.
Strategic Objective 1:
Use of ICT to enhance the promotion of scienceStrategies:
Develop a modern up to date website Develop a range of interactive science promotion tools Innovative technologies for the dissemination information pertaining to
Science Develop android applications for activities/events/services provided by the
centre
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Strategic Objective 2:
Increase online visibility and strengthen market penetration
Strategies:
Increase online visibility through social media
Strengthen online market penetration
PILLAR 6 - RESEARCH AND DEVELOPMENT
R&D (Research & Development) plays a very important role in the success of any organisation by analysing and contributing in the sustainability of its operations and activities. Thus the RGSC plans to set up a full fledge R&D unit to carry out research in various fields related to the activities of the centre. This will allow the centre to have a bank of relevant data, facts and figures in relation to the status of S&T in Mauritius and help the various socio-economic partners.
Moreover, the RGSC intend to create a Science, Technology, Engineering and Mathematics Society STEMS to regroup all interested practising scientists, engineers, mathematicians, technologists, educators and representatives from other science clubs and societies. Such an initiative will help develop a coordinated synergy in the promotion of STEM in Mauritius.
Strategic Objective1:
Assess the status of S&T in Mauritius
Strategy: Assess the status of S&T in various socio-economic sectors
Strategic Objective 2:
Assess and strengthen the sustainability of STEM Promotion by RGSC
Strategies:
Assess the sustainability of the Centre
Promote RGSC as a centre of excellence for STEM related activities
Provide consultancy services
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Pillar 1 - The Centre (Infrastructure and Services)Strategic Objective 1: Enhance the building and infrastructure facilities at the centre
Strategy Programme / Project
Actions Target group Key Performance Indicators
Time Frame
Outcome
Provide a pleasant and functional environment
Infrastructure Maintenance and Upgrading Programme
Carry out repairs and maintenance of infrastucture on a regular basis
Visitors and Staff of the Centre
At least 90% of the facilities to be under working condition at all times
OngoingValue for money service, Visitor Satisfaction and RGSC image boost
Carry out embelishment of building and premises
At least TWO initiatives undertaken annually
Short Term
Provide for new facilities and attractions at the centre
Facilities Development Project
Cafeteria
Visitors to the Centre
To be operational as from 2022
Medium Term
Image boost and additional revenue
Souvenir ShopTo be operational as from 2025
Long Term
New Attractions Development Project
Water BodyTo be operational as January 2018
Ongoing
Endemic GardenTo be completed by January 2018
Ongoing
Space Management Project
Space allocation for Storage
Staff of the Centre
To be completed by June 2018
Medium Term
Better Space ManagementSpace allocation for
various DepartmentsTo be completed by June 2018
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Pillar 1 - The Centre (Infrastructure and Services)Strategic Objective 2: Enhance the exhibition facilities at the centre
Strategy Programme / Project
Actions Target group Key Performance Indicators
Time Frame
Outcome
Develop and implement an exhibit Repair and Maintenance Policy
Exhibit Repair and Maintenance Programme
Conduct regular Exhibit Repair and Maintenance
At least 90% of the exhibits to be under working condition at all times
Ongoing Customer satisfaction
Develop an Exhibits Review and Upgrading Policy
Exhibits Review and Upgrading Programme
Periodic Review and upgrade of exhibits
At least FIVE exhibits reviewed or upgraded annually
Strategic Objective 3: Develop or acquire new exhibits on emerging areas of S&TStrategy Programme /
Project Actions Target group Key Performance
IndicatorsTime Frame
Outcome
Undertake Design and Development of exhibits
Exhibit Research and Development Programme
Develop interactive exhibits
Visitors to the Centre
At least FIVE of exhibits developed annually
Ongoing Customer satisfaction
Develop temporary thematic exhibits
Medium Term
Develop science Park exhibits
Ongoing
Develop travelling exhibits General public in Mauritius and Rodrigues
Develop at least ONE travelling exhibit every alternate year
Medium Term
Develop an exhibit procurement plan
Exhibit Procurement Programme
Identify Exhibits for Procurement
General Public
Procure at least ONE exhibit every year
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Pillar 1 - The Centre (Infrastructure and Services)Strategic Objective 4: Encourage exchange of exhibits/exhibitions at regional and international level
Strategy Programme / Project
Actions Target group Key Performance Indicators
Time Frame
Outcome
Develop regional and international linkages
Regional/ International Exhibition Exchange Programme
Exchange exhibits /Exhibitions
General Public
Embark on at least ONE regional/ international initiatives every year
Ongoing Enrichment of regional and international cooperation
Strategic Objective 5: Increase operational efficiency through optimisation of resourcesStrategy Programme /
Project Actions Target group Key Performance
IndicatorsTime Frame
Outcome
Adopt a Strategic Human Resource Management System
Human Resource Development Plan
Reforming and Reengineering the organisation structure
RGSC Staff Organisation structured to be reviewed by 2022
Medium Term
Increased efficiency of HR
Capacity Building HRD Plan to be in place by January 2018
Ongoing
Team Building At least ONE Team building activity organised annually
Volunteer Scheme Unemployed students/graduates
Update list of Volunteers ONCE annually
Additional support in the implementation of programmes
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Pillar 1 - The Centre (Infrastructure and Services)
Strategic Objective 5: Increase operational efficiency through optimisation of resources
StrategyProgramme / Project
Actions Target group Key Performance Indicators
Time Frame
Outcome
Adopt Sustainable Practices at the RGSC
RGSC Goes Green Project
Energy Audit Energy Audit of the RGSC to be completed by end 2018
Ongoing Reduction in electricity bill
Generation of Electricity from Solar Power
Solar Panel Project to be completed by 2020
Medium Term
Rain water harvesting Rain Harvesting Project to be completed by 2020
Adequate water supply for irrigation purposes
Sorting of waste Waste sorting Project to be completed by end 2018
Short Term
Increase in recycling of waste materialsComposting Waste sorting Project
to be completed by end 2018
Tree Planting At least FIVE trees/plants planted annually
Ongoing A more pleasant environment
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Pillar 1 - The Centre (Infrastructure and Services)
Strategic Objective 5: Increase operational efficiency through optimisation of resources
StrategyProgramme / Project
Actions Target group Key Performance Indicators
Time Frame
Outcome
Moving towards Financial Sustainability
Revenue generation Sale of Tickets Review the Ticket Pricing Policy by end 2017
Ongoing Additional Income
Renting of Auditorium and other facilities
Review the Facilities Rental Policy by end 2017
Renting of Cafeteria Cafeteria Rental Policy finalised by end 2022
Medium Term
Printing Services Review Pricing Policy for printing services by end 2018
Ongoing
Souvenir Shop Develop Policy for Rental of Souvenir Shop by end 2021
Medium Term
Sponsorship Local Achieve ONE percent increase of funds from local Sponsors by end 2018
Ongoing
Regional/International Achieve ONE percent increase of funds from local Sponsors by end 2018
Cost Reduction Digitalisations of operational processes
At least fifty percent of the operational processes digitalised by end 2018
Decrease in expenditure
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Pillar 1 - The Centre (Infrastructure and Services)
Strategic Objective 6: Decentralisation of RGSC activities
StrategyProgramme / Project
Actions Target group Key Performance Indicators
Time Frame
Outcome
Decentralise the activities of the RGSC
Satellite Centre Project
Setting up of a Satellite Centre at Reduit
Genral Public Project to be completed by end 2019
Medium Term
Increased accessability
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Pillar 2- Visitors Management
Strategic Objective 1: Enhance the visitor experiences by providing a value for money service
Strategy Programme / Project ActionsTarget group
Key Performance Indicators
Time Frame Outcome
Adopt a customer friendly approach
Customer Care Programme
Set up Customer Care Unit
Visitors to the Centre
Reduce the percentage of negative feedback received annually by 5%
Medium TermVisitor Satisfaction and RGSC image boost
Develop and implement a visitor feedback mechanism
Feedback for Exhibition and Service Delivery
Feedbacks from 10% visitors
Short-Medium Term
Basis for measuring of customer satisfaction
Improve the quality of service
Implementation of quality standards at the RGSC
Set up a quality management team
At least ONE Quality initiative undertaken every two years
Long TermImproved Quality Service for visitors
ISO Certification
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Pillar 2- Visitors Management
Strategic Objective 2: Increase the number of visitors to the centre
Strategy Programme / Project Actions Target group Key Performance Indicators
Time Frame Outcome
Target new market segment
Early Childhood Science Awareness Programme
Setting up of a Kids Corner
Pre-Primary students
At least 500 students visiting the Kiddy Science Fair annually
Medium TermIncrease in the number of visitors
Tailor-made events Reach at least 500 students annually
Short Term
Senior Citizens Science Awareness Programme
Tailor-made activities
Senior CitizensAt least 500 Senior Citizens visiting the centre annually
Tertiary/Post Secondary Science Programme
Tailor-made activities
Tertiary/Post Secondary students
At least 100 Tertiary/Post Secondary students visiting the centre annually
Increase number of visits from existing segments
RGSC Fidelity Programme
Provide incentives like discounts….
Visitors
Increase repeat visitors by 5%
Increase market share
Increase number of new visits from existing segments by 5%
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Pillar 2- Visitors Management
Strategic Objective 2: Increase the number of visitors to the centre
Strategy Programme / Project Actions Target group Key Performance Indicators
Time Frame Outcome
Provide for new Service Offer
Family Oriented Programmes
Family Days
General Public
Increase number of families visits received annually by 5%
Short TermIncrease in the number of visitors
Discovering Astronomy
Reach at least 1000 people attending the Astronomy Programmes annually
Hobby Camps
Students
At least 200 students participating in the hobby camps annually
Team Building Packages
Organise Team Building Activities
Organised groups
Reach at least 500 people annually through team building activities
Adult Science Engagement Programme
Tailor-made activities
AdultsReach at least 500 adults annually
Medium Term
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Pillar 2- Visitors Management
Strategic Objective 3: Increase the visibility of the centre
StrategyProgramme / Pro-ject
ActionsTarget group
Key Perfor-mance Indica-tors
Time Frame Outcome
Devise a com-prehensive Mar-keting Plan
RGSC Marketing PlanPrepare a Marketing Plan
General Public
Increase the an-nual marketing budget by 5%
Short Term
Increased visibility
Engage in Public Relations Activ-ities
RGSC Public Relations Programme
E-MarketingAt least 10 initiatives taken annually
Ensure effi-cient media coverage of events/programmes organised
At least FIVE events/activities covered in the press annually
Ongoing
Regular updating of marketing tools
At least FIVE initiatives taken annually
Corporate PartnershipCollaborative events
Engage in at least ONE copo-rate partnerships initiatives annu-ally
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Pillar 2- Visitors Management
Strategic Objective 4: Provide innovative programmes and special events at the centre
Strategy Programme / Project Actions Target group Key Performance Indicators
Time Frame Outcome
Develop and conduct innovative programmes
STEM Promotion Programme
Science Promotion Workshops
Focused groups
Organise at least TWO Workshops every year
Short Term
Sustained inflow of visitors to the centre
Organise special events
Commemorative Events
Rajiv Gandhi Memorial Lecture
Organise ONE Rajiv Gandhi Memorial Lecture every year
Ongoing
Organise Science Week/Festival
General Public
Reach at least 5000 people during Science Week/Festival
Medium term
World Science Day
Reach at least 500 people through various programmes/events in the context of World Science Day
Ongoing
Encourage collaborative programmes/events
Collaborative Events
Organise collaborative events
Reach at least 500 people through various collaborative programmes/events
Ongoing
Kiddy Science Fair
Pre-Primary Schools and General Public
Target at least 500 visitors during Kiddy Science Fair
Ongoing
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Pillar 3 - Supplementing the Education System in the Republic of Mauritius
Strategic Objective 1: Ignite Scientific temper among the student population
Strategy Programme / Project Actions Target group Key Performance Indicators
Time Frame Outcome
Supplement STEM Education through various activities
STEM Education Programme
CompetitionsPrimary/Secondary/Tertiary
Organise at least ONE competition for each target group annually
Ongoing
Increase in Science Literacy
Increased interest in Science and Technology
Organise Science Demonstrations/Talks in schools
Primary/Secondary/ TVET
Organise at least Two Science Demonstrations annually for each target group
Organise Hands on Science activities/Workshops
Organise at least ONE Hands on Science activity annually for each target group Medium Term
Science and Technology Seminars/Conference
Post Secondary/Tertiary
Organise at least ONE Seminars/ conference organised annually
Increase in Science Literacy
Travelling ExhibitionsPrimary/Secondary/Tertiary/ TVET
Organise at least ONE travelling exhibition annually
Ongoing
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Pillar 3 - Supplementing the Education System in the Republic of Mauritius
Strategic Objective 2: Facilitate the teaching and learning of Science in schools
StrategyProgramme / Project
Actions Target group Key Performance Indicators
Time Frame Outcome
Promote science activities in schools
STEM at School Programme
Advise and facilitate in the setting up Science Corner in Pre-Primary Schools
Early Childhood SchoolsSet up at least ONE Science Corners annually
Medium Term Increased interest in Science and Technology
Support in organisation of Science Fairs in schools
Primary/SecondaryAt least THREE Science Fairs organised annually
Advise in the setting up of Junior Science Labs
PrimarySet up at least ONE Junior Science Lab annually
Advise in the setting up of Science Clubs
SecondarySet up at least TWO Science Club annually
Short Term
Collaborate with like minded institutions to supplement the Education System
Science Educators Professional Development Programme
Conduct Educators Workshop/Seminars/Lectures
Early Childhood TeachersOrganise at least ONE educators workshop/ seminar/ lecture for each group annually
Short TermIncreased motivation among educators
Educators - Primary
Educators - Secondary
Develop Teaching Aids for Schools
Early Childhood Schools/ Primary/ Secondary
Develop at least TWO Teaching Aids for each group annually
Medium Term
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Pillar 3 - Supplementing the Education System in the Republic of Mauritius
Strategic Objective 3: Develop and adopt an inclusive approach in the dissemination of S&T
StrategyProgramme / Project
Actions Target group Key Performance Indicators
Time Frame Outcome
Supplement STEM Education for SEN schools
STEM Education for SEN Schools Programme
Conduct Educators Workshop/Seminars/Lectures
Educators
Organise at least ONE educators workshop/seminar/ lecture for SEN annually
Short TermIncreased interest in Science and TechnologyOrganise special
events and programmes for students with especial needs
Open Days and tailor-made activities
Students with special needs
Organise at least ONE Special event for SEN annually
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Pillar 4- Outreach
Strategic Objective 1: Bring science to the doorsteps of each and every Mauritian
StrategyProgramme / Project
Actions Target group Key Performance Indicators
Time Frame Outcome
Organise tailor-made outreach activities for focused groups
Science and Technology Promotion Programme
Thematic Science Workshops
Focus groups like Women Associations/ Senior Citizen Groups/Youth Clubs, etc...
Organise at least ONE thematic Science workshop for focused groups annually
Medium Term
Increased liking for Science among the public
Science Demonstrations
Organise at least ONE Science demonstration for focused groups annually
Science Film Shows
Organise at least ONE Science film show for focused groups annually
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Pillar 4- Outreach
Strategic Objective 2: Increase networking with stakeholders and social partners
Strategy Programme / Project Actions Target group Key Performance Indicators
Time Frame Outcome
Organise community-based activities
Science for Community Programme
Science on the Move
General Public
Organise at least ONE community- based activities/events annually
Short Term
Increased visibility of the centre and efficient dissemination of knowledge
Sky ObservationOrganise at least Four Sky Observation annually
Ongoing
Increased knowledge of astronomy among the public
Travelling Exhibitions
Organise at least TWO travelling exhibition annually
Ongoing
Increased visibility of the centre Encourage
participation in collaborative activities/events
Outreach Collaborative Programme
Participate in activities organised by stakeholders
Participate in at least ONE collaborative event annually
Short Term
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Pillar 5 - E-Promotion
Strategic Objective 1: Use of ICT to enhance the promotion of science
Strategy Programme / Project Action Target group Key Performance Indicators
Time Frame Outcome
Develop a modern up to date website
Website Development Project
Website Design
General Public
Develop a new website for the RGSC by end 2018
Medium Term
Reduction of expenditure on printing of materials
Reviewing and updating of website content
General Public
Content of the RGSC website reviewed at least once every month
Short TermUp-to-date Website
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Pillar 5 - E-Promotion
Strategic Objective 1: Use of ICT to enhance the promotion of science
StrategyProgramme / Project
ActionTarget group
Key Performance Indicators
Time Frame Outcome
Develop a range of interactive science promotion tools
Online Interactive Science Promotion Programme
Online Quiz Students Primary
At least ONE online Quiz organised every year
Medium Term
Increased interactivity between the centre and public
BlogsGeneral Public
Develop a policy and implement a Blog for the RGSC by end 2020
Forums/ discussions live streaming/ Webinars
General Public
Develop at least ONE online forum/discussion/webminar every year
Virtual exhibits/ exhibitions
General Public
Develop at least ONE virtual exhibition every alternate year
Long Term
Increased flexibility and accessibility for the public
Interactive games
Students Secondary
Develop at least ONE interactive game every alternate year
Increased efficiency to reach target audience
2D-3D animations
General Public
Develop at least ONE 2D-3D animation every alternate year Medium
Term
Increased flexibility and efficiency in dissemination of information
Online resources
Students/teachers
Develop at least ONE online resource every year
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Pillar 5 - E-Promotion
Strategic Objective 1: Use of ICT to enhance the promotion of science
Strategy Programme / Project Action Target group Key Performance Indicators
Time Frame
Outcome
Develop android applications for activities/events/services provided by the centre
Development of Applications for Smart phones and tablets
Web/android apps
General Public
Develop at least ONE applicaion for smart phones every year
Short Term
Reduced expenditure on printing of materials and increased efficiency in dissemination of information
Innovative technologies for the dissemination information pertaining to Science
Digital Display Project
Electronic Billboards/ Outdoor Digital Displays
General Public
Develop and implement a policy for Digital Display by end 2025
Long Term
Increased flexibility and efficiency in dissemination of information
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Pillar 5 - E-Promotion
Strategic Objective 2: Increase online visibility and strengthen market penetration
Strategy Programme / Project Action Target group Key Performance IndicatorsTime Frame Outcome
Increase online visibility through social media
Online Social Networking
Facebook/Twitter etc…
General Public
Review and Update online social media at least ONCE a week
OngoingA dynamic relationship
Strengthen online market penetration
Surfing the digital wave
Publish E- Newsletter
Publish and circulate an e-newsletter every three months
Short Term
Efficient and effective communication
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Strategic
Plan 2
017-2
030
37
Pillar 6- Research and Development: Ensuring sustainability of Science Promotion
Strategic Objective1: Assess the status of S&T in Mauritius
Strategy Programme / Project Action Target group Key Performance Indicators
Time Frame Outcome
Assess the status of S&T in various socio-economic sectors
S&T in the Education System
Conduct Suveys, analyse and prepare report
Educational Institutions
Conduct at least ONE survey every alternate year
Medium Term Advise Govt on
policiesStatus of S&T in economic sectors
General Public/Social Partners
Medium Term
Public Understanding of STEM Programme
Business Community
Long Term
Tangible data and facts with regards to status of S&T in Mauritius
Strategic Objective 2: Assess and strengthen the sustainability of STEM Promotion by RGSC
Strategy Programme / Project Action Target group Key Performance Indicators
Time Frame Outcome
Assess the sustainability of the Centre
RGSC Sustainability Audit
Establish a feedback and follow up mechanism, analyse and evaluate
St aff/Visitors/ Participants
Conduct at least ONE audit every alternate year
Medium Term
Increased effectiveness/ Optimisation of Resources
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rajiv
gandhi S
cie
nce C
entre
38
Pillar 6- Research and Development: Ensuring sustainability of Science Promotion
Strategic Objective 2: Assess and strengthen the sustainability of STEM Promotion by RGSC
StrategyProgramme / Project
Action Target group Key Performance Indicators
Time Frame
Outcome
Assess the sustainability of the Centre
RGSC Sustainability Audit
Establish a feedback and follow up mechanism, analyse and evaluate
Staff/Visitors/ Participants
Conduct at least ONE audit every alternate year
Medium Term
Increased effectiveness/ Optimisation of Resources
Promote RGSC as a centre of excellence for STEM related activities
STEM Networking Programme
Set up the Science, Engineering, Technology and Mathematics Society (STEMS)
Educators/ Researchers/ Members of Science Societies
At least TWO initiatives by STEMS every year
Short Term
Coordinated approach for S&T promotion
Set up an Association of Informal Learning Centres in Mauritius
Like minded institutions
Develop and implement policy for AILC by end 2020
Medium Term
Exchange of ideas and resources
RGSC Science Hub
Market RGSC as a Venue for Scientific Activities
Schools/Scientific organisations/ Tertiary Institutions
At least ONE STEM related activities organised at the centre by other institutions
Short Term
A more lively and visible centre
Provide consultancy services
Research and Consultancy Programme
Exhibition Development
Public and Private organisations
Undertake at least ONE consultancy Project every alternate year
Medium term
Revenue GenerationScience Kits and Teaching Aids
Educational Institutions
Medium term
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Strategic Plan 2017-2030
39
The Way Forward
The successful implementation of this strategic plan will rely not only the financial and human resources put at the disposal of the centre but also on the commitment of the Rajiv Gandhi Science Centre Trust Fund Board, a strong leadership at management level and support and dedication of all the RGSC Staff.
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OLD MOKA RD. BELL VILLAGE, 11202, MAURITIUS
PHONE: (230) 213 2773 FAX: (230) 213 2726 / 213 6412
EMAIL: [email protected] WEBSITE: rgsc.govmu.org