Last Digit of address Watering Day

0, 1 Monday

2, 3 Tuesday

4, 5 Wednesday

6, 7 Thursday

8 9 Friday

Stage 2 Watering Restrictions

Complete watering guidelines can be found in your resident

Work Orders 210-225-5564

LMH Office: 210-270-7638

With the warm days of spring around the corner, it’s time to start thinking about spring mowing… unless you live in Lincoln Military Housing. LMH mows all unfenced areas of the yard, taking this daunting task off the chore list for residents living in housing on post. LMH mows and blows grass clippings from the unfenced areas around each home. As a resident, all you have to do is keep the grass watered, and maintain the shrubs and landscaping around the perimeter of the home. Gratr Landscapes is the company that provides mowing service in all areas of housing on Fort Sam Houston. They will begin a weekly mowing schedule Monday, March 3rd and will continue the spring and summer mowing schedule until early October. As a reminder, the landscape crew cannot maintain yards that are cluttered with personal items. So please take the time to remove children's toys and other personal items from the service areas, on your mowing days. Please check the mowing schedule to determine your area’s service day. Please refer to the resident guide for more details regarding exterior maintenance of your home.

SPRING HAS SPRUNG! Mowing schedule increases for Spring and Summer months

LMH Follows San Antonio Water Restriction Guidelines:

Although there has been some rain in the last six months, spring and summer often bring lower rain totals and an increase drought restrictions. JBSA is now in Stage 2. Watering is allowed once a week between the hours of 3 am to 8 am and 8 pm to 10 pm, determined by your watering day. LMH uses drought restrictions established by the JBSA drought plan, to limit water use based on specific levels of the Edwards Aquifer. Please adhere to watering guidelines during specific drought conditions.

MOWING SCHEDULE Monday Hancock, Infantry Post & Artillery Post

Tuesday Wheaton, Graham & Dickman

Wednesday Patch & Chaffee

Thursday Patch, Chaffee, Staff Post,

Gorgas Circle & Harris Heights

Friday

Watkins Terrace

Remember to remove personal items from your

yard before scheduled

service days!

Becky Baskin took the time to fill out a survey card and is the lucky winner of a valuable gift card!

POLICY ON FENCES Last month LMH sent out an email regarding the fence policy. As a reminder, approved fencing can be installed at the residents expense with approval from LMH. Residents must submit a request in writing, accompanied by a drawing that designates location, materials used and size, Approvals will be granted based on the following criteria. Fences must be installed and maintained to ensure they will not detract from the appearance of the home. Only standard chain link fences four (4) feet high will be authorized, with the exception of Watkins Terrace homes (fencing prior to 2005). Upon accepting a home with a fence, the resident will be required to also accept the fence. If the resident chooses not to keep the fence, their request must be put in writing, and if approved the back of the fence may be removed at the resident’s expense. The resident must also store the fence at their expense. Prior to moving out, the fence must be returned to its original condition, or the resident will be charged for the fence and the installation costs. Absolutely no holes may be dug for fencing or anything else unless a digging permit is obtained. Trampolines must be enclosed in a fenced area not to extend post fence line, or surrounded by a locking safety net. All fenced in backyard areas are to be maintained by the resident according to LMH guidelines. If you have any questions regarding the policy on fences, call 270-7638 or contact your Village Manager.

You can win a gift card just for telling us about the quality of service you received. Get your postage paid survey card at move in, at move out, or from your service technician after a service call. In addition, survey cards are available on our website. Return survey cards to your housing office or drop it in the mail, postage paid. Returned survey cards are entered into a monthly drawing!

COL Thomas Temple 2874 Graham Road

Congrats YOM Winners. Residents who take pride in the maintenance of their home, are eligible to win Yard of the Month and a valuable gift card.

SGT Anthony Shepherd 3171 Chaffee Road

SSG Peter Parison 2922 Foulois Pass

SGT Jamar Daniels 3911 Bondsteel Circle

LaTisha Allen started working as a temporary employee in April 2013. She had the right skills and attitude to be a good fit for the LMH team and was hired as a full time employee in June. LaTisha is always smiling and says she loves her co-workers. Her light-hearted enthusiasm, team spirit and willingness to go the extra mile is why she is in the spotlight and always at your service!

LINCOLN AT YOUR SERVICE (CALL-LMH) The call center is open 24 hours a day 7 days a week. Emergency requests will be responded to in one hour and include broken locks, gas leaks, fire, sewer back up, heater and AC outages during extreme temperatures, and water penetration inside a home. All non emer-gency work orders will be responded to within 24 hours of the call.

CALL 210-225-5564

FOR MAINTENANCE

Spotlight In the

LMH POLICY REMINDERS In an effort to promote a safe and friendly environment, please remember to respect your home and the neighbors around you.

Children Children must be supervised at all times and should not ride their bikes or skateboards through yards, patios or driveways.

Pets Please be mindful of your own pets and remember as a pet owner, it is your responsibility to pick up your pet’s waste. All pets must be registered at the FSH Vet Clinic. Did you recently get a new pet? Don’t forget to stop by the office to register your new furry friend. Residents are only permitted to keep two domestic pets. No other animals may be housed on the premises to include the exterior without prior approval from LMH.

Notice to Vacate We’re sad to hear you’re leaving and would like to offer a friendly reminder to stop by the office and fill out a notice to vacate packet. Notice to vacate must be received in writing at least 30 days prior to your move out date; after the six month lease agreement has been fulfilled. Exceptions to this are listed in the Occupancy Agreement under early termination. If you are clearing due to PCS, you are required to clear housing prior to out processing, You will not be able to clear housing if you have any pending charges. Clearing papers will not be signed unless a pre-inspection has been conducted and your account is current. If you have any questions please call your housing office.

News Notes

Self Help: Phasing out Light Bulb Program

1 June 2014 All Community Centers have filters and light bulbs (while supplies last). LMH will begin phasing out the availability of light bulbs over the next few months. Fluorescent lights will continue to be available and will not be phased out. In the mean-time, you can direct exchange up to five old CFL bulbs per month. Self help is located at the maintenance shop bldg #3882 on Garden Rd. It’s open Wednesdays from 11 am—1 pm (excluding Holidays) Garden tools and hand tools are also available for loan.

Mayoral Program How would you like to be instrumental in communicating ideas on behalf of your neighbors through the Mayoral program? The LMH Mayoral program was created as a way to improve the quality of life for military personnel and their families, and to allow them the opportunity to be involved by participating in neighborhood events and activities. LMH is looking for active duty military or spouses with time to lend to the program. Interested? Call 270-7638.

Call Center Representative

& Service Manager

LMH would like to take this opportunity to welcome all of our New Residents. We’re glad you’re here! Our

goal is to be the Military home provider of choice, a goal we attain through our residents and employees.

Please let us know if there is anything we can do to help get you and your family settled into your new home.

OFFICE STAFF

DISTRICT MANAGER

Shequita Sims

VILLAGE MANAGERS

Denise Spencer…….Ft. Sam Resident Center (407)

Natasha Kapua……………………..Harris Heights

Francesca Brown………………....Watkins Terrace

SERVICE MANAGERS

Sara Rodriguez ………………..Wait List Specialist

Carla Mays……….…Ft. Sam Resident Center (407)

Bonnie Griffith…,….Ft. Sam Resident Center (407)

Hether Birchmeier …………….……Harris Heights

Jessica Huber………….…...………..Harris Heights

Emery Johnson…………..………..Watkins Terrace

CALL CENTER STAFF

Call Center Manager ………………….Maria Rios

Call Center Rep…………………….LaTisha Allen

MAINTENANCE STAFF

MAINTENANCE DIRECTOR

Kerry Oden

MAINTENANCE SUPERVISORS

Robert Guerrero…..Ft. Sam Resident Center (407)

James Guerrero………..……..……....Harris Heights

Johnathon Crutchfield…….……….Shop Supervisor

SERVICE TECHNCIANS John Pomerleau…………...Ft. Sam Resident Center

Victor Maldonado…..Ft. Sam Resident Center (407)

David Aleman………Ft. Sam Resident Center (407)

Joseph Guerrero………...………..…..Harris Heights

Efren Munoz……………...………….Harris Heights

Jeff Meadows……………………...Watkins Terrace

Salvador Navarro………………..…Watkins Terrace

Patrick Holder……….….…Make Ready Technician

Leonard Martinez…………....…………..Technician

David Hennes………………….………...Technician

Andres Johnson………………………….Technician

Ft. Sam Houston Resident Center (407 Dickman Rd)

210-270-7638/7656

Watkins Terrace Community Center

210-832-8104

Harris Heights Community Center

210-824-9587

Your Satisfaction is Important to us!

If at any time you have questions, concerns or feel your expectations have not been met, we would like to have

the opportunity to make things right or provide an explanation of our position. Please contact your

Village Manager at the Fort Sam Resident Center. If you feel your expectations still have not been met,

then you should speak with the District Manager. The District Manager can be reached by calling 226-5597.

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