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Using Big Data and Audience Expansion to Find Your Ideal Audience June 21, 2013 David Dowhan @daviddowhan President, TruSignal

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Using Big Data and Audience Expansion Techniques to Find Your Next Customer 1:1 audience targeting is a reality today with Big Data enabling marketers to target specific users at scale. However, many marketers are still struggling with the deluge of data and how to best integrate multiple data sources and targeting techniques. This presentation will provide a framework for aligning your campaign objectives with the appropriate data and audience targeting techniques. We will discuss best practices on how Big Data and predictive modeling can create scaled lookalike and act-alike audiences that avoid the scale/accuracy dilemma of basic segment and cluster targeting. Finally, we'll share findings on how one marketer used a lookalike audience to prospect new, high-value customers. Presenter: David Dowhan, President, TruSignal

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Page 1: Sponsor Breakfast Presentation by TruSignal

Using Big Data and Audience Expansion to Find Your Ideal AudienceJune 21, 2013

David Dowhan@daviddowhanPresident, TruSignal

Page 2: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Big Data Powered Targeting Future is Here…

Big Data lets target specific users at scale

1:1 digital marketing requires data signals

Challenge—sifting through all of the data to

discover the right signals for your specific goals

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Page 3: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Lots of Data—Most of it useless…

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Profile Data

DemographicsPast Purchases

FinancialsGeography

HobbiesCensusAssets

Household

Behavioral

Intenders

Search Terms

Contextual

Web Navigation

Retargeting

“In-Market”

Social Likes

Technographic

Time of Day

Device Type

Device Speed

Day of Week

Site Index

Ownership

1st Party

2nd Party

3rd Party

Audience

Segments

Clusters

Genetic Algo’s

Lookalikes

Act-alikes

Page 4: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Key Ingredients for Successful Audience Targeting

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Start with the right raw data

Repeatable process with scale and efficiency

Portable – usable across multiple touch points

Page 5: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Right Data Depends Upon Marketing Goals

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DaysConversion

Convert Existing Demand

Weeks

Prospecting

Generate New Demand

Targeted BrandingMonthsBuild Awareness

and Future Demand

TimingCampaignGoalsData Type

PROFILEDATA

BEHAVIORALDATA

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Confidential & ProprietaryP

rofil

eB

ehav

iora

lCreating Audiences of Scale and Efficiency

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Raw Data Points Audiences

•Demographics•Financial•Lifestyle•Interests•Census

High Scale, Low Signal

•Search Term•Web navigation•Contextual site visit•Lifestage event•Visited your website

Low Scale, High Signal

Act-alike Models Inferred Segments Intenders

Boost scale, without losing signal

Lookalike Models Segment Combinations Prebuilt Clusters

Boost signal, without losing scale

Combine

Expand

Page 7: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

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Case Study: Improve Targeting Efficiency

Branding

Prospecting

Converting

Targeting For Efficiency

65%Improvement in targeting accuracy

Large Scale20M

‣ Luxury auto brand launch‣ RTB, premium, video, and social‣ Existing demo targeting

‣ Age 35-64‣ Income $150k+‣ Males‣ College Educated

Page 8: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

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Old Way—Scale and Accuracy Problems

Age: 36-64

126,000,000Users

TotalPopulation

Gender: Male

115,000,000Users

Education: College

37,000,000 Users

Income: $150+

32,000,000Users

SmallScale!

Page 9: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Prebuilt Clusters - Convenient but Inefficient

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40% Audience Reach!

Need to buy 25% of all segments

Page 10: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Custom Predictive Audience Model

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Which data signal matter?

How they relate to each other?

Relative importance of each signal

Page 11: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Step 1: Find the Right Data

Analyzed owners of : Audi A6, BMW 5, Infiniti M, Cadillac XTS, Jaguar XF, Lincoln MKS with 40 sources of offline profile data

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Confidential & Proprietary

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Step 1: Find the Right Data

Select Predictive Factors•Income

•Household purchasing power

•Age

•Interest: Money making, DIY, finances

•Hobbies: RV Travel, camping, cooking

•Ethnicity

•High mortgage credit

•Credit card balances

•Occupation

•Mail order buyer (prefers Amex)

•Past Purchases: jewelry, children’s goods

•Pet owner

124 predictive factors from 10 different data sets

Contribution by Data Category

4%

3%

3%

2%23%23%

21%21%

21%21%

19%19%

7%7%

9%9%

4%

Page 13: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Step 2: Apply Model to Build Scale

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Page 14: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Premium Publishers

Activate custom audiences directly within DoubleClick

for Publishers

Trading DesksAD AGENCY

INDEPENDENT

Step 3: Port Audience to Media Access Points

Ad Networks

DSP’s

Top Portals

RTB Exchanges

Video

Audience POOL

News feedMobile

DoubleClick for Publishers

Page 15: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

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Demographic vs TruSignal Comparison

40,000 sample customers

Best demographic targeting

•Males•Age 35-64•$150k+ income•College educated

Page 16: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

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Same Scale – Bigger Reach

Scale Reach Efficiency

CriteriaTargeted Audience

% Actual Customers

Efficiency

Gender, Age, Income, Education

8,300,000 26%3.0

TruSignal 8th Percentile 8,000,000 43% 5.4

For the same impression levels, TruSignal improved the total audience reach by 65%

Hold Scale Constant

Page 17: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Same Reach – Less Budget $$

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Scale Reach Efficiency

CriteriaTargeted Audience

% Actual Customers

Efficiency

Gender, Age, Education 25,700,000 40% 1.8TruSignal 7th %tile 7,000,000 40% 5.7

To achieve the same reach as demo targeting, TruSignal only needs to use 27% of the impressions!

Hold Reach Constant

Page 18: Sponsor Breakfast Presentation by TruSignal

Confidential & Proprietary

Key Take Aways

Big Data powers more efficient technique that move way beyond demographics and pre-built clusters

Campaign objectives determine appropriate raw data and audience development methodology

A well-executed custom approach can produce a scalable, portable, and efficient audience

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Page 19: Sponsor Breakfast Presentation by TruSignal

Using Big Data and Audience Expansion to Find Your Ideal AudienceJune 21, 2013

David Dowhan@daviddowhanPresident, TruSignal