social monitoring report - asian development bank...social monitoring report (july- december 2015)...

Social Monitoring Report

This report has been submitted to ADB by the Project Management Unit, Tourism Development Board, IDIPT-HP, Shimla and is made publicly available in accordance with ADB’s public communications policy (2011). It does not necessarily reflect the views of ADB.

This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

Project Number: 40648-023 February 2016 Period: July 2015 – December 2015

IND: Infrastructure Development Investment Program for Tourism - Tranche 1

Submitted by

Project Management Unit, Tourism Development Board, IDIPT-HP, Shimla

Social Monitoring Report (July- December 2015)

INFRASTRUCTURE DEVELOPMENT INVESTMENT

PROGRAM FOR TOURISM, HIMACHAL PRADESH

Asian Development Bank Loan No. 2676 -IND

Social Safeguard Monitoring Report

(July-Dec, 2015)

Prepared by Department of Tourism, Government of Himachal Pradesh for Asian Development Bank

January 2016

This social safeguard monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature.


ABBREVIATIONS

ADB - Asian Development Bank

IDIPT - Infrastructure Development Investment Programme for Tourism

HTDB - Himachal Tourism Development Board

BPL - Below poverty line

DSC - Design and Supervision Consultants

GRC - Grievance Redress Committee

PIU - Program Implementation Unit

PMC - Program Management Consultants

PMU - Project Management Unit

LAA - Land Acquisition Act

MFF - Multitranche financing facility

NGO - Nongovernmental organization

OMC - Operations and Maintenance Contractors

PAH - Project affected household

SDS - Social Development Specialist

RP - Resettlement Plan

DDR - Due-Diligence Report

ULB - Urban local body

GoI - Government of India

GoHP - Government of Himachal Pradesh

SO - Safeguard Officer


PREFACE

Keeping in view the objective and scope of the SMR, this report addresses the issues related with social safeguards, with reference to the progress achieved and current status of reporting period. This consolidated report outlines monitoring implementation of social safeguard activities from July, 2015 to Dec, 2015 in accordance with the ADB Safeguard Policies.

This report has been developed by collecting information from both the sources, i.e. primary as well as secondary. The secondary source of information’s was the Quarterly progress reports of the project., while primary sources of information were collected from different stakeholders including the officials of the PIU /PMU and various stakeholders residing in the project /subproject areas.

PROJECT FACT SHEET

Loan No 2676 -IND

Project Name Infrastructure Development Investment Program for Tourism, Himachal Pradesh (IDIPT-HP)

Executive Agency

The Department of Tourism and Civil Aviation is the Executing Agency (EA) for IDIPT. The EA has established the Program Management Units (PMU) to execute, manage and monitor the implementation of the Investment Program, and to provide overall policy directions. PMU has the mandate to closely supervise and monitor every component under the Investment Program. The Project Management Consultancy (PMC), based in Shimla, is supporting the overall Investment Program by providing assistance to the PMU at State level

Implementing Agency

Project Implementation Units (PIU’s) has been set up at Dhaliyara, Kullu and Shim la for implementation of the subprojects and program activities. Design and Supervision Consultants (DSCs) at Dhaliyara, Kullu and Shimla are supporting the PIU at different levels in technical, financial, social and other matters closely related to the implementation of the Program.

Monitoring Period

July 2015 to Dec, 2015.

The report has been presented in different sections as listed below, dealing with the different aspects in different. They are as follows:

Project Fact Sheet

A. Project Background and Description:

B Institutional Arrangement:

C. Purpose of the Report:

D. Scope of Land Acquisition and Resettlement:

E. Summary Monitoring Results and Key Findings:

F. Grievances Redress Mechanism:

G. Status of Labour at Site:

H. Gender Issues:

I. Trainings and Workshop at Site

J. Stakeholder Consultation

K. Lessons Learnt and Good Practices


4

Table of Content

A. Project Background and Description: ....................................................................... 1

B. Institutional Arrangement: ......................................................................................... 5

C. Purpose of the Report: ............................................................................................... 6

D. Scope of Land Acquisition and Resettlement: ......................................................... 6

E. Summary Monitoring Results and Key Findings: ....................................................10

F. Grievances Redressal Mechanism: .........................................................................10

G. Status of Contractor Social Safeguards Compliance ..............................................11

H. Stakeholder Consultation ..........................................................................................15

I. Future Monitoring Action Plan: .................................................................................16

J. Community Based Tourism: .....................................................................................16

K. Lessons Learnt and Good Practices ........................................................................21

List of Annexurws

Annexure 1: Orientation Program given by the Contractors to the laborers, ....................... 23

Annexure 2: Photographs of Meeting and Training of Labor .................................................. 27

Annexure3: Photographs of Consultation ................................................................................ 28

Annexure 4: Photos of Best Practices ........................................................................................ 29

Annexure 5: Site Photographs .................................................................................................. 30

Annexure6: Photographs of Community Based Tourism Activities ..................................... 33

Annexure 7: Best Practice at Tutikandi Project Site (Shifting of Shiva Ling) ........................ 38

Annexure 8: Orientation Workshops on Sustainable Tourism ................................................ 41

Orientation Workshop on Safeguards Requirements............................................................... 55

List of Tables

Table 1: Packages under Different sector .............................................................................. 1

Table 2: Projects Completed upto Dec, 2015. ........................................................................ 2

Table 3: Projects which are under Progress .......................................................................... 2

Table 4: Institutional Roles and Responsibilities .................................................................. 5

Table 5: Institutional Status Readiness Checklist ................................................................. 6

Table 6: Project Social Safeguards Impact Categorization .................................................. 7

Table 7: Project IR Impact- Tranche 1 (Current) .................................................................... 7

Table 8: RP/ IPP Monitoring Checklist .................................................................................... 7

Table 9 : Grievances Recorded in - Grievance Redressal Cell at PIU Dhaliyara ................11

Table 10: Details of Labor and the facilities at Site. .............................................................12

Table 11: Details of Training ..................................................................................................13

Table 12: Workshop Details (total participants M/F) .............................................................14

Table 13: Mobilization Details of Consultants .......................................................................16

Social Monitoring Report (July-Dec, 2015)

Infrastructure Development Investment Program for Tourism, Himachal Pradesh Page 1

INFRASTRUCTURE DEVELOPMENT INVESTMENT PROGRAM OF TOURISM, HIMACHAL PRADESH

SOCIAL SAFEGUARD MONITORING REPORT

A. Project Background and Description:

1. The Infrastructure Development Investment Program for Tourism (IDIPT) envisages an environmentally and culturally sustainable and socially inclusive tourism development, in the project States of Himachal Pradesh, Punjab, Tamil Nadu and Uttarakhand. The expected impact of the Project in the four states is sustainable and inclusive tourism development in priority State Tourism Sub-Circuits divided into marketable cluster destinations that exhibit enhanced protection and management of key natural and cultural heritage tourism sites, improved market connectivity, enhanced destination and site environment and tourist support infrastructure, and enhanced capacities for sustainable destination and site development with extensive participation of the private sector and local communities.

2. The Loan Agreement and Project Agreement of Loan 2676-IND project 1 were signed on 20th July, 2011and made effective from 26th Oct, 2011.Under Project-1, 9 sub-project proposals, covering 19 civil works packages (There were 20 packages earlier, but now 2 projects (2/1 & 2/2) are merged) and one community based activity package have been identified. (See table 2& 3).Tranche 1 of Investment Program is under different stages of implementation.

3. Under Tranche 1, 20 packages i.e. 19 civil and 1 CBT packages are spread over south and southwest part for the Himachal Pradesh covering district of Kangra, Una, Bilaspur and Shimla has been identified under the following components.

Table 1: Packages under Different sector

Component No of package

Urban Infrastructure and Service Components 14

Connectivity Improvement: 01

Quality Enhancement of Natural and Cultural Attractions 04

Community based Activities 01

4. The Infrastructure Development Investment Program for Tourism (IDIPT) targets enhanced economic growth and provision of livelihood opportunities for local communities through tourism infrastructure development with a focus on preservation and development of natural and cultural heritage and incidental services. The Program supports the state of Himachal Pradesh to develop the tourism sector as a key driver for economic growth.

5. Impact and Outcome: The expected impact of the Program is increased volume of domestic and international tourists to destinations within the state of Himachal Pradesh. The expected outcome of the Program is enhanced tourism environment in the state of Himachal Pradesh. The outputs of the Program are:

Improved basic urban infrastructure and services at tourist destinations and attractions.

Improved connectivity, enhanced quality of natural and cultural attractions, greater participation by local communities in tourism-related economic activities,

Strengthened capacity of sector agencies and local communities for planning, development, management, and marketing of tourist destinations and attractions,



Table 2: Projects Completed upto Dec, 2015.

S.N Description of Sub-

projects/Packages

Package no

District Date of award Contractor/ Consultant

Present Status

Subproject Name: Naina Devi Subproject Proposal

1 Package 1: Circular Road 1km long at Naina Devi

HPTDB/1/1

Bilaspur 5th Jan, 12. M/s R.R. Builders, Ropar

Work completed.

Subproject Name: Pong Dam Area Subproject Proposal

2 Package 1: Information Centre at Pong Dam

HPTDB/3/1

Kangra 20th

Oct,11. M/s S.S.S. Constructions, Shimla

Work completed.

3 Package 2: Parking, and toilet facilities

HPTDB/3/2

Kangra 20th Oct, 11 M/s S.S.S.

Constructions, Shimla

Work completed.

4 Package 3: Camping facilities, with provisions for 10 tents, including toilets etc.

HPTDB/3/3

Kangra 4th Jan, 13 Mr. Ganesh

Kumar, Una Work completed.

5 Package 4: Jetty development Pong dam

HPTDB/3/4

Kangra 12th Dec, 11. M/s S.S.S.

Constructions, Shimla

Work completed.

Subproject Name: Ranser Island and Karu Island Improvement Subproject Proposal

6 Package 1 (B): Forest rest houses improvement and camping sites development at Dhameta

HPTDB/5/1(B)

Kangra 16th April, 13 Mr. Suresh

Kumar Gupta, Kangra

Work Completed.

Subproject 8: Kangra Town Subproject Proposal

7 Package 1: Parking for 100 vehicles at Brajeshwari temple, Kangra

HPTDB/8/1

Kangra 12th Mar, 13.

Mr. Vijay Kumar Sood, M/s Prashanti Surya Construction Co., Kangra

Work Completed.

Table 3: Projects which are under Progress

S.N Description of Sub-projects/Packages

Package no


Present Status

Subproject Name: Naina Devi Subproject Proposal

1 Package 2: Car Parking at Naina Devi

HPTDB/1/2 Bilaspur 3rd

Sep, 14 M/s Om Prakash Sharma & Sons, Una

Work In progress




Package no


Present Status

Subproject Name: Chintpurni Area Subproject Proposal

2 Package 1: Integrated parking, interpretation centre and tourist amenities complex at Chintpurni.

Package 2: Rest sheds, toilet facilities and viewpoints along path from TRC to Temple at Chintpurni

HPTDB/2/1 Una 26th June,

14

M/s A.S. Enterprises, (JV with UTIPL), Chandigarh.

Work In progress

Subproject Name: Pong Dam Area Subproject Proposal

3 Package 5: Landscaping and signage’s at Pong dam

HPTDB/3/5 Kangra 17th Dec, 13 M/s Ashwani

Kumar Chhiber, Kangra

In progress

Subproject Name: Ranser Island and Karu Island Improvement Subproject Proposal

4 Package 1: Redevelopment of Forest rest house- Ranser island

HPTDB/4/1 Kangra 10th Jan, 13 Mr. Suresh

Kumar Gupta, Kangra.

Work in progress.

5 Package 2: Jetty development, Ranser and Karu Island

HPTDB/4/2 Kangra 18th June,

12

Sh. Ravinder Kumar Sood, Shimla

Work in progress.

6 Package 3: Treks around the island - 4km

HPTDB/4/3 Kangra 30th June,

12

M/s S.S.S. Constructions, Shimla

In progress

7 Package 4: Landscaping, planting along the peripheral trail and directional signage’s

HPTDB/4/4 Kangra 10th Jan, 13 Sh. Ravinder

Kumar Sood, Lower Bazaar, Shimla

In progress

8 Package 5: Watch towers, for bird watching, in Karu island

HPTDB/4/5 Kangra 10th Jan, 13: Sh. Ravinder

Kumar Sood, Shimla

Work in progress.

Subproject 5: Forest Rest Houses & Camping Sites of VFDS Subproject Proposal

9 Package 1(A) Development of camping site at Nagrota Suriyan

HPTDB/5/1(A)

Kangra Award Date: 17

th Dec, 14.

M/s Om Prakash Shama& Sons, Una

Work in progress.

Subproject 9: Shimla Subproject Proposal

10 Package 1 (A): Shimla Mall road restoration project

HPTDB/9/1 (A)

Shimla 24th June,

14

M/s P.K. Construction Co. – Amit Singla (JV),

Work in progress.




Package no


Present Status

Shimla.

11 Package 2 (B) Rehabilitation of Town Hall

HPTDB/9/1 (B)

Shimla 11th Sep, 14 M/s Abhiram

Infra Project Private Ltd, Hyderabad.

Work in progress.

12 Package 1 Tutikandi Multistorey Parking Facility

HPTDB/10 Shimla Award Date: 6

th Apr, 15.

M/s A.S Enterprises-SIB (JV).

Work in progress.

Community Based Tourism activities


projects/Packages

Package no

District Mobilization date

Contractor/ Consultant

Present Status

1 Community Based Tourism at Nagrota Suriyan Cluster

HP/IDIPT/ CBT/01

Kangra NA NA 6 Firms issued RFP were evaluated out of which 3 firms submitted the technical and financial proposals. However, none of the firms qualified the technical criteria. Submission 2 along with the request for dropping the project from Tranche 1 approved by ADB.

2 Community Based Tourism at Dhameta

HP/IDIPT/CBT/02)

Kangra 15th October 2014

M/s Society for Environmental and Rural Awakening (ERA), India

Work is in progress.

3 Community Based Tourism at Pragpur and Kangra Clusters in Kangra district

HP/IDIPT/CBT/03

Kangra 16th September 2015

M/s JPS Associates, New Delhi


4. Community Based Tourism at Chintpurni Cluster, Una District

HP/IDIPT/ CBT/04

Una NTP Issued to the firm on 8

th

October 2015.

M/s WAPCOS Ltd, Chandigarh

Team has not been mobilized by the Consultant.

5 Community Based Tourism at Naina Devi Cluster, Bilaspur District

HP/IDIPT/

CBT/05

Bilaspur 15th - August

2014

M/s Society for Environmental and Rural Awakening

Work is under progress.




projects/Packages

Package no

District Mobilization date

Contractor/ Consultant

Present Status

(ERA), India

6 Community Based Tourism at Shimla

HP/IDIPT/ CBT/06

Shimla 24th November

2014 M/s Yes Bank Limited (YBL), India in association with Jan Abhiyan Sansthan (JAS India) as Sub-Consultant


B. Institutional Arrangement:

6. An institutional arrangement has been set up at project level (PMU, IDIPT) and subprojects level. An Institutional arrangement includes augmenting the capacity of PMU, IDIPT with regard to implementation of Safeguard Issues. The Himachal Pradesh Department of Tourism and Civil Aviation is the Executing Agency (EA) responsible for coordinating procurement and construction of the project, through its Project Management Unit (PMU) at Shimla. The Project Implementation Unit is set up at Shimla, Kangra & Kullu. Resettlements issues are being coordinated by the PMU Safeguards Specialist, who ensures that subproject comply with ADB SPS with the help of Safeguard Specialist from PMC & DSC. The Project Management Consultant (PMC) assists PMU in managing the project including procurement and assures technical quality of design and construction. The Design and Supervision Consultant (DSC) prepares the DPR of the project and carries out construction supervision during project implementation.

Table 4: Institutional Roles and Responsibilities

Activities Responsible

Subproject Initiation Stage

Finalization of sites/alignments for subprojects PMU

Resettlement Plan Preparation Stage

Conducting Census of all affected persons DSC/PIU

Conducting FGDs/meetings/workshops during SIA surveys DSC/PIU

Categorization of affected persons for finalizing entitlements PIU / DSC

Formulating compensation and rehabilitation measures PIU/ DSC

Conducting discussions/meetings/workshops with all AP and other stakeholders

PMU/PMC/PIU/DSC

Finalizing entitlements and rehabilitation packages PIU/DSC/PMU

Disclosure of final entitlements and rehabilitation packages PIU/DSC

Approval of R. P PMU/ADB

Resettlement Plan Implementation Stage

Implementation of proposed rehabilitation measures PIU/ DSC

Consultations with affected persons during rehabilitation activities PIU/DSC



Activities Responsible

Grievances redressal PMU//PIU/GRC

Monitoring PIU/PMU

AP=affected person, DSC = Design and Supervision Consultant (Social Specialist), FGD=focus group discussions, GRC = Grievance Redress Committee, PIU = Project Implementation unit, PMU =Project management unit, RP=resettlement plan, SIA=social impact assessment, SO = safeguards officer.

Table 5: Institutional Status Readiness Checklist

S.No Item Status (Ready/Not ready/NA)

Follow-up required (Y/N)

Completion Deadline

1 Mobilization of civil works contractor Ready Yes

2 Mobilization of Project Supervision Ready Yes

3 EA’s Safeguards Unit with designated staff

Ready Yes

4 Internal Monitoring Agency Ready Yes

5 External Monitoring Agency NA

C. Purpose of the Report:

7. . The purpose of Social Monitoring Report is to analyze the total implementation period of the project to comply with the approved Involuntary Resettlement (IR) documents such as Resettlement Plan (RP), Due Diligence Report (DDR) and Categorization Check List (CCL). This report covers Social Monitoring, addressing all the issues related with social safeguards, with reference to the progress achieved and current status of reporting period. This consolidated report outlines monitoring implementation of social safeguard activities from July 2015 to December, 2015 in accordance with the ADB Safeguard Policies.

D. Scope of Land Acquisition and Resettlement:

8. In Tranche 1 of IDIPT Himachal Pradesh, the minor land (00-01-71 hectare) was procured by negotiation settlement from one household and an amount of Rs. 3.00 lacs (three lacs) was disbursed on dated 02.03.2013. The exact impact on APs/DPs1 was analyzed during several site visit from July to Dec,2015 and found that all the works are undertaking in Govt. land, Temple Trust Land, Municipal Land etc. The details were already mentioned in the previous Social Monitoring Report (SMR) from Jan, 2012 to June, 2015. There is no indigenous people living in the subproject area having attachment to distinct habitation or territories within the subproject areas resulted IP category “C”. Diligence Reports (DDRs) and 01 RP were prepared for the subprojects, following SPS. 2009. These DDRs & RP have been approved by ADB.

9. There is no indigenous people living in the subproject area having attachment to distinct habitation or territories within the subproject areas resulted IP category “C”.

1 In the context of involuntary resettlement, displaced persons are those who are physically displaced (relocation, lossof residential

land, or loss of shelter) and/or economically displaced (loss of land, assets, access to assets, income sources, or means of livelihoods)

as a result of (i) involuntary acquisition of land, or (ii) involuntary restrictions on land use or on access to legally designated parks and

protected areas. It covers them whether such losses and involuntary restrictions are full or partial,

permanent or temporary.



Table 6: Project Social Safeguards Impact Categorization

Project Data Description

Name of Project Loan No-2676-IND: Infrastructure Development Investment Program for Tourism, Himachal Pradesh

Type of contract ( ) Regular () Design Build ( ) Combined

Safeguards Categorization A B C

IR B

IP C

Table 7: Project IR Impact- Tranche 1 (Current)

Impact Quantity

1.Permanent Loss Number of APs/DPs

Title Holder/Land Owner

Total Loss of land (sq.mts) 00-01-71 hectare land made available through

procurement.

2.Temporary Loss

Affected business activities (temporary) Nil

Number of shopkeepers Nil

Number of households Nil

Woman headed household Nil

IP/ST headed household Nil

BPL headed household Nil

SC household Nil

Physically disabled household Nil

Total vulnerable households2 Nil

Affected common property resources Nil

Table 8: RP/ IPP Monitoring Checklist

Item No.

Safeguards Related Requirements

Status(Ready/Not ready/ NA)

Completion Deadline

Progress to Date/ Remarks

1. Institutional and Financing Arrangements

Establish Safeguard Unit: (i) resettlement offices (ii) resettlement staff as in RP (iii) safeguards’ database (iv) facilities (v) safeguards training

Ready Safeguard Officer has been appointed at PMU, and Project Consultants.

2. Updating of DDR/RP/IPP based on Detailed Design

Update DDR/RP/IPP: (i) RP of Package no- RP approved by

2 Vulnerable households consist of households belonging to Schedule Castes , Scheduled tribe, Women headed, below poverty line

and physically disabled



Item No.



Completion Deadline


revise based on DMS (ii) revise implementation schedule (iii) revise

budget

HPTDB/1/1(Circular Road 1km long at Naina Devi) was updated/Revised as per ADB comments on dated 8th Nov,2013

ADB letter 22nd

December, 2015

Compensation rates: (i) approved by Government; (ii) Adequate as per RP/RF; (iii) APs/DPs informed.

Compensation rate decided by Negotiation Committee Rs. 3 lakh.

Compensation disbursed to Land owner on dated 02.03.2013

3. Disclosure and Grievance Redress Arrangements

Disclose final/updated RP/IPP: (i) to the APs/DPs in local language; (ii) in ADB website; (iii) in EA’s website

RP has been disclosed to Project Website, ADB.

Disclose project activities to affected communities: (i) put up a project sign boards; (ii) distribution of project leaflets and GRM to affected communities

Ready Completed for Current Tranche 1 projects.

All subprojects Category C for IR and IPP only HPTDB/1/1 is IR Category B.

Grievance redress committees: (i) clear terms of reference; (ii) appointment decree; (iii) publicly disclosed among DPs.

Ready Grievance Cell has been formed at PMU/PIUs level.

Grievance redress records: (i) list and numbers of grievances received; (ii) numbers of resolved issues; (iii) numbers of cases under GRC review; (iv) outstanding cases (filed to court)

Ready All subprojects Category C for IR and IPP only HPTDB/1/1 is IR Category B.

4. Monitoring and Reporting Arrangements

Set up internal monitoring system : (i) assessment on capacity and staff requirements; (ii) criteria of safeguards assessment ; (iii) reporting mechanism

Ready

Appoint external monitoring agency (as

NA All subprojects Category C for IR and IPP only



Item No.



Completion Deadline


relevant): (i) recruitment schedule; (ii) TOR; (iv) baseline survey (v) reporting mechanism (vi) action taken by management on reports.

HPTDB/1/1 is IR Category B.

Reporting: (i) frequency; (ii) timeliness; (iii) identified issues; (iv) action taken and/recommendation.

NA All subprojects Category C for IR and IPP only HPTDB/1/1 is IR Category B.

5. RP/IPP IMPLEMENTATION

Consultation: (i) responsibility; (ii)stakeholders Identified; (iii) consultation and process; (iv) documentation

Done it was successfully done at DC, PMU level and finally PD level.

All subprojects Category C for IR and IPP only HPTDB/1/1 is IR Category B.

6. Compensation, Relocation and Rehabilitation

Payment of compensation and entitlements (as stated in the RP): (i) schedule of payment; (ii) records/ receipts of payment

Done Compensation disbursed to Land owner on dated 02.03.2013

Relocation of process ( relocation site readiness): (i) housing & associated facilities established; (ii) transfer of new land/plot/ house ownerships completed

NA

Provision of (a) income restoration, (b) additional assistance for vulnerable APs/DPs, (c) training, etc. (as stated in the RP): (i) per type of activities; (ii) schedule of implementation

NA The procurement of land was not resulted in physical displacement (such as residential and commercial), and impact on common properties. Compensation for the loss of land has been disbursed to Affected Land Owners.

7. Monitoring and Reporting

Submission of the reports: (i) semiannual monitoring reports; (ii) external monitoring and evaluation reports (as required); (iii) completion report

Ready SMR from Starting to June 2015 has been Submitted and approved by ADB.



Item No.



Completion Deadline


Transfer of acquired assets to the acquiring agency

NA

E. Summary Monitoring Results and Key Findings:

10. In order to identify the IR Impacts, if any, during the Project implementations, site visits and consultative inspections in the project areas have been done by the Social Safeguard Expert of DSC,PMC and PMU and it has been confirmed that the implementation of the above mentioned projects would not have any resettlement impact. All the works are being executed in Vacant Municipal Land, Temple Trust Land and Forest Land. No resettlement issues were unnoticed or unaddressed during the site visits

Impacts as assessed: I. No land acquisition is envisaged for any subproject. However Land was procured by

negotiation settlement from one household and an amount of Rs. 3.00 lacs (three lacs) was disbursed on dated 02.03.2013 for Package no-HPTDB/1/1(Circular Road Naina Devi).

II. The sites for all the packages are either located on vacant Government lands, Temple Trust and Forest Land or existing premises of Temple Trust. NOCs have been procured from all the concerned Dept (Forest Dept, Temple Trust, Wildlife, PWD etc). The NoCs have been procured from the respective Departments.

III. No encroachment or any squatter has been found on the selected sites till date, therefore it does not involve any land acquisition and resettlement.

IV. The site assessment does not find presence of any IPs.

11. Site visits are being conducted on regular basis to observe the site conditions, availability of labor, engagement of female workers and basic facilities (Lodging, drinking water, Sanitation etc) available for them in the site. Orientations are being given to the staff & laborers on health and safety management at site, and apprise the nearby residents about the duration of work and the likely inconveniences and the need for their active participation and cooperation during the ongoing civil works.

F. Grievances Redressal Mechanism:

12. A Grievance Redressal Mechanism (GRM) has been established following the Resettlement Frameworks (RF) of the project with the objective of receiving and facilitating the resolution of complaints & grievances to the public as well as Affected Persons. The GRM is scaled to the risks and adverse impacts of the project. It should address APs/Public concerns and complaints promptly, using an understandable and transparent process that is gender responsive, culturally appropriate, and readily accessible to all segments of the APs/public at no cost and without retribution.

13. Grievance will be first brought to the notice of the site engineer and focal person of the project implementation unit (PIU), which will be forwarded to the project implementation unit (PMU). Grievances not redressed by the PIU will be referred to the PMU level, who will, review the grievances, address them in consultation with the PMU Community/Social Development



Specialist. If the grievance remain unresolved, the Project Director, will refer the issue to the State Level Empowered Committee (SLEC), which will act as a Grievance Redress Committee (GRC). The GRC will resolve the issue within one month from the date of registration of any case in the GRC.

14. In Tranche 1, one Displaced Person (DP) were identified for the package no- (HPTDB/1/1), Circular road(1 k.m),Naina Devi. No Grievances Received by the concerned DP. Grievances received from Labors as well as shopkeepers in the package no-(HPTDB/2/1), has been resolved during last reporting period and one Grievances received in last reporting period for the packages no--(HPTDB/2/2) is still not resolved. The judgment of court is still awaited. Details are mentioned in table 9.

Table 9 : Grievances Recorded in - Grievance Redressal Cell at PIU Dhaliyara

S.No Date of Grievances Received.

Name of Sub-project

Packages No

Description Status

1 10.06.2015 Rest Sheds, toilet facilities and view point along path from TRC to temple, Chintpurni.

HPTDB/2/2 Grievances received from Vinita Sharma D/o Tara Ram, Vill-Sharyali, Tehsil-Dehra to stop construction works in front of their agriculture land (Khatauni no-26,Khasrano-331,total area 02-24hec.)

Interactions were

made and confirmed

that works is to be

done in the land

belongs to National

Highway for which

Permission has

already been

Obtained. Now the

Issue is Under Court

jurisdiction and is

not resolved yet.

Hearing of CMA No-

303/2015 & CS No-

192/2015 on dated 28.07.2015. The

next date for hearing

is scheduled on

18.04.2016

G. Status of Contractor Social Safeguards Compliance

15. Contractors are maintaining compliance by following the social safeguards norms set by the Project. The only problem they are facing that the labourers, especially the women, are not comfortable with the use of safety gadgets The workers are being counseled by the team members for using the PPEs and this counselling has resulted in workers using PPE’s.

a. Status of Labour at Site:

16. During site visit, it was found that most of the workers are from Jharkhand, Bihar, Bengal etc. Contractors have already provided labor camp with all basic facilities (Water Supply, Electricity and Sewerage). Most of the projects are nearing completion or are already completed hence and only few no of Labors are on those projects sites. Further, the work for Tutikandi project has started few months back and approximately 35 labors are engaged and more labors will be engaged in coming days. Regular Inspection is carried out at the contractors work site to keep a check on child labor, health & safety provisions etc. Till date, there is no case of child laborer found at the construction site.



Interaction with laborers during site inspection is carried out to understand their health and safety measures, no such issues have been encountered so far. Details about Issues identified at site regarding availability of labors and facility provided to them by the contractor are tabulated in table 10.

Table 10: Details of Labor and the facilities at Site.

Name of

Project

Total nos

of Labour

Female

workers

Labour relations and living conditions for construction labour

force

Chintpurni 134 4 Majority of labor residing at site in dormitories with satisfactory

living conditions. (Drinking Water, Toilet, Electricity) facilities

available in the site.

Nagrota 8 3 3-4 nos of Huts have been constructed by the Contractor for

labours. 1 no of toilets for ladies workers and 1no for male workers

are already operative. Drinking water facilities are also available.

Mall Road 36 5 Majority of labor residing in the rented house, provided by

contractor with all basic (Drinking Water, Toilet, Electricity) facilities

available in the houses.

Town Hall 5 NIL Presently only 5 nos of labour engaged in site and all are local.

Drinking Water, Toilet facilities available.

Tutikandi 30 5 5-6 nos of Huts have been constructed by the Contractor for

labours. 3 nos of toilets for ladies workers and 2 nos for male

workers are already operative. Water connection has already been

taken by the contractor from Municipal Corporation Shimla

Naina Devi 18 Nil Presently 18 nos of labour engaged in site. Workers are using

community hand post and Toilet.

b. Gender Issues:

17. Awareness on Gender and social issues is being carried out and regularly instructions are issued to the Contractors for any gaps if any on Gender aspects. Follow up to the instructions are being carried out with several site inspections and interaction with Contractor’s representatives. The Gender issues have been incorporated in the tender conditions for all the contract packages. With approval from ADB special conditions to address core gender needs have been added in the PCC

18. Women laborer has been engaged in the civil works. The provision of safe drinking water & separate toilet has been witnessed at the site. As per inspection, no discrimination is noticed. The female workers are also interacted during site inspection. Rest shelters/camps are available for the workers especially for women and finally the contractor is providing equal wages and benefits to both men and women workers for equal value or type of work. In Himachal Pradesh its rare to get local women laborers ,those engaged at sites are mainly migrant and are accompanied by their family



18. Trainings and Workshop at Site

(a) Health and Safety Training to Workers:

19. During site visit, Interactions with contractor representatives is made to find the level of awareness of the contractor towards Environmental and Social Safeguard Plan. Several meetings and consultations were organized with the Laborers &Contractor. It was informed by the Contractor that the women laborer who are engaged in the civil works are being provided rest shelters for boarding & lodging purposes. The registers and job cards are maintained properly. The safety equipment’s like-glove, gum boots, helmets, jackets etc. have been provided to the laborer. During interactions with the contractors, following suggestion was given :

Workers Complaint registers and complaint drop boxes must be available at site. Housekeeping conditions needs to be improved.

All safety rules at work, and Provision of adequate health and safety measures such as water, food, sanitation, personal protective equipment, workers insurance, and medical facilities.

Accident and Grievances Register should be maintained at sites.

Provide dust bins for the collection of refuse and also integrate solid waste collection and disposal system for whole site

20. On site orientation was given to contractors, staff and labourers (skilled and unskilled) on Health, Hygiene, HIV, AIDS, STI and safety norms & rights. Consultation and meeting held with the project contractor, labour, shopkeepers and informed them about the follow-up safeguard provision as mentioned in EMP. Key issues raised during consultation were:

• Toilet provision should be made in Rani-Jhansi Park. Two Tailoring and Beauty- parlor center

are within these premises, where approx. 100 girls are taking training. They were informed

that toilets are being constructed and are almost complete now

21. During meeting, following instruction given to the contractor:

a) Provision of temporary access to people losing access due to construction of stairs

(b) Implementation of works in a phased manner to minimize the impact on commercial

activities and ,works plan must be inform to the shop owners prior to the commencement

of works..

C ) It is recommended to ensure for giving employment opportunity for women in the project works with equal pay and Implementation of all statutory provisions on labor like timely payment, payment for work done in overtime, health, safety, welfare, sanitation and working conditions. Contractor is required to follow all the labor laws enforced in the construction sector and monitor closely day to day implementation and compliance with applicable acts and rules.

22. Consultation and meeting held with the project contractor, labour, informed them about the follow-up safeguard provision as mentioned in EMP.(Photographs are attached in Annexure2.

Table 11: Details of Training

Date Site Participants Issues

24.07.2015 Tutikhandi Contractors Staff/laborers

Importance of using safety gears on a regular basis, maintain attendance register, Hindrance register etc.

31.08.2015 Mall Road & Town Hall

Contractors Staff/laborers

Importance of using safety gears on a regular basis, maintain attendance register, Hindrance



Date Site Participants Issues

register etc.

01.09.2015 Tutikandi Contractors Staff/laborers


02.09.2015 Chintpurni Contractors Staff/laborers


03.09.2015 Nagrota Contractors Staff/laborers

The Contractor staff was re oriented on the Social safeguards (including Gender) requirement picking up from the last visit of the Social Safeguards Specialist PMC.

Brief session was taken on STI its symptoms and prevention. They were also informed regarding free STI Clinics at Government Hospitals. The increased vulnerability to contracting HIV with STI infection was explained. The causes of contracting HIV, prevention and availability of testing etc in Government set up was explained to them.

They were also made aware of their rights as per the standard labor laws.

04.09.2015 Naina Devi Contractors Staff/laborers

The laborers’ were made aware of personal Hygiene and health issues Brief session was taken on STI its symptoms and prevention. They were also informed regarding free STI Clinics at Government Hospitals. The increased vulnerability to contracting HIV with STI infection was explained. The causes of contracting HIV, prevention and availability of testing etc in Government set up was explained to them. They were also made aware of their rights as per the standard labor laws. The importance of using safety gears on a regular basis was reiterated upon.

03.11.2015 Mall Road, Town Hall



04.12.2015 Mall Road, Town Hall



(b) Training and Workshop to Project Employee/Contractor/Students/Villagers etc

As part of the safeguard, the training/workshop programme were organized for all the project contractor, DSC, PMC, PMU technical team along with stakeholders regarding Social and Environmental consideration/ aspects in IDIPT works Details of the workshops are presented in the table 12. Workshop report and photos are annexed at Annexure 8 Table 12: Workshop Details (total participants M/F)



S.N

Programme Category of Participants

Venue Participants Date of Workshop

Participants

Total Female Male

1 Orientation Workshops on Sustainable Tourism

Institute of Hotel Management Catering and Nutrition. Kufri, Shimla

IHM Students/ Staff/ PMC/ PIU/ PMU

13-14th

Aug, 15 155 21 134


Food Craft Institute, Dharamshala

Students/ Staff/ PMC/PIU/PMU

7th Sep,15 61 3 58


Institute of Hotel Management Catering and Nutrition. Hamirpur

IHM Students/ Staff/ PMC/PIU/ PMU

8th Sep, 15 82 - 82

4 Orientation Workshop on Safeguard Requirements

U.S. Club Shimla

PMU/PIU/PMC/ DSC

9th Dec, 15 36 10 26

Total 334 34 300

(c) Trainings and Workshops given by the Contractors to the labors at site.

The Contractors orient their staff and the labors on regular basis and the details of training conducted by

them are enumerated below and annexed at annexure 1:

S.N Programme Category

Site Participants Date Participants

Total Female Male

1. Orientation on Personal Protective Equipments

Tutikandi Laborers 19th Oct, 15

34 4 30

2 Fire Safety Orientation Programme

Town

Hall

Laborers 30th

Oct, 15

11 Nil 11

3 Orientation on Fire Protection and Prevention

Tutikandi Laborers 1st Nov, 15

18 3 15

Total 63 7 56

H. Stakeholder Consultation

23. Public consultation with primary and secondary stakeholders has been conducted in the sub-project areas to understand the local issues and public views including possible impact of the project. The issues like, awareness and extent of the project and development components, benefits of project for the tourists as well as commercial interest, labor availability in the project



area or requirement of outside labor involvement, local disturbances due to project construction work, water logging and drainage problem if any, drinking water problem, forest and sensitive area nearby the project site etc.(Photographs are attached in Annexure 3)

I. Future Monitoring Action Plan:

24. In tranche 1 sub-projects, Resettlement issues were identified only for one no of sub-project

(Circular Road, Naina Devi) and Due Diligence Reports were made for remaining sub-

projects. In order to identify any social impact, during the Project implementation stage , the

Safeguard Consultant of PMC/DSC will visit the project sites on regular basis. Activities

follow in the next quarter is below:

• Consultations with local people for smooth implementation to be be continued throughout the project implementation.

• Any unforeseen impact need to be documented and mitigated accordingly.

• Safeguard specialists will be mobilized at site, onsite trainings to the contractors will be given.

• The labors will be made aware about the health and safety issues.

J. Community Based Tourism:

25. Community involvement in tourism activities is of outmost importance to sustain all other packages in the project and to ensure that poor, women and disadvantaged sections of society get benefitted from tourism interventions in the area. Under Tranche 1, Community Based Tourism (CBT) Activities have been proposed in 6 clusters, namely Narota Suriyan, Dhameta, Pragpur-Kangra, Chintpurni, Naina Devi and Shimla, covering 4 districts of Shimla, Kangra, Una and Bilaspur. The panchayats and towns selected under CBT are located around project sites and form clusters where communities can be organized to participate in the activities of the project and benefit in the process of tourism development in the area.

26. Until, December 2015 Consultants have been mobilized in 4 Clusters namely, Dhameta, Kangra-Pragpur, Naina Devi as well as Shimla and community based tourism activities have been started in these clusters.

27. Objectives of the Project

The intended objectives of Community-based Tourism Activities (CBT) in the are as follows:

• To provide opportunities to local communities to participate in management of tourism in their vicinity through organized groups.

• To build the capacity of communities in tourism-related economic and livelihoods activities

• To insure that the income generation of skilled community groups have ample marketing linkages for smooth operation of activities

• To regulate the mechanism to ensure gender equality and community involvement in tourism activities

28. Mobilization Details

Table 13: Mobilization Details of Consultants

Cluster Name Name of Consultants Project Start Date

CBT02- Dhameta M/s Society for Rural and 15th October 2014



Cluster Name Name of Consultants Project Start Date

Environmental Awakening

CBT03- Kangra & Pragpur M/s JPS Associates 16th September 2015

CBT 05- Naina Devi M/s Society for Rural and

Environmental Awakening

15th October 2014

CBT 06- Shimla M/S Yes Bank in association

with Jan Abhiyan Sansthan

24th November 2014

29. Institutional Arrangement for review and monitoring of CBT activities

Within the Project team the following officials and Consultants from PMC and DSC are involved in facilitating the execution of community based activities:-

a) Community Development Officer, PMU

b) Community development Officer, PIU-Shimla

c) Community Development Expert, PMC

d) Social Safeguard Specialist, PMC

e) Environmental Safeguard Specialist, PMC

f) Eco-Tourism Planner, DSC

The Project team has been actively involved in orientation of the Cluster Consultant

teams, mobilization of community, designing of activity plans, participation in events as well as

monitoring the quality of deliverables.

Institutional Setup for Implementation of CBT Activities



30. Status of Activities undertaken with Community Participation in CBT Dhameta, Kangra& Pragpur, Naina Devi and Shimla (July-December 2015). Photo Illustration annexed at Annexure 6

I. CBT02: Dhameta Cluster:-

Sl. No.

Activity Time Period Participation details

1. Research report on Exclusive & Community Based Survey on the existing Indigenous Products in Dhameta Cluster

August 2015 NA

2. Value Chain Assessment of selected products.

August 2015 NA

3. Research report on

Identification and data base

generation of potential SHGs

in the Cluster.

September 2015 NA

4. Selection of SHGs based on

their inherit skill and strength

areas.

May-September 2015

7 SHGs formed (6 female and 1 male)

Total female members: 72; Male members:8

5. Monthly meetings and

Nurturing of SHGs

June to December 2015

Regular meetings being undertaken every month for capacity development of the 7 SHGs.

6. Exposure visit on home stay and eco tourism

1st November

2015 Total participants:39

Female: 18

Male: 21

7. Conduction of Clean street/ clean village competition at school level

6th and 7

th

November 2015 Govt. Middle School Chatta, Jagnoli

a) Cleaning competition-19 students

b) Slogan Writing Competition-8 students

c) Painting Competition-4 students

Gyan Jyoti Ser. Sec. School, Jagnoli

a) Painting Competition-28 students

b) Declamation Competition-8 students

8. Basic level non residential cooking training at panchayat level.

16th and 17

th

December 2015. Total participants:27

Female:23

Male:4

9. Basic level water Boating and water based activity training.

22nd

to 24th

November 2015 Total participants: 20

All male; (OBC:12; SC:2; Gen:6)

10. Participation in Shimla Winter Carnival

25th to 31

st

December 2015 Products made by SHGs such as hand knit

sweaters, socks, baby sets were displayed and sold at a stall provided by the Department of Tourism and Civil Aviation at the Shimla Winter Carnival. Products worth approx Rs 10,000/- were sold at the carnival and products were appreciated by the tourists for their quality and designs.

II. CBT 03: Kangra and Pragpur



Sl.

No. Activity Time Period Participation details

1. Inception report with current

situation analysis

December 2015

2. Community Participatory

Entry Level Workshops

1st to 4th and 9th December 2015

No of workshops –5 Total participation: 225 Female:141 Male:84

III. Nainadevi Cluster

Sl.


1. Exposure visit to homestay 23rd July 2015 Visit to 2 homestays in Dharamshala organized.

Total participation: 15 persons Female -4 Male-11

2. Report on Identification and data base generation of potential SHGs in the Cluster.

August 2015 NA

3. Selection of SHGs August 2015 4 SHGs formed – 3 female; 1 male Total members-49; Female:37;Male:12

4. Formal registration & Induction of TTDC with result based orientation

Registration under HP Societies Act – September 2015

Institutional training of TTDC-19-20 Nov 2015.

Institutional training of TTDC Total Participation -14;

Female-2 Male-12

5. Conduction of clean street competition

Competition 1-13th August 2015;

Competition 2- 3rd Nov. 2015.

Competition 1-Ruldu Ram Garg SD College, Naina Devi ; Total Participation-84 students

Competition 2- Shri Shakti Sanskrit College; Total participants -98 students.

6. Basic level non residential cooking training

23rd to 25th September 2015

Total participation – 20 persons; Female-9 Male -11

7. Orientation of SHGs at Cluster level workshop

21st Nov 2015 Total participation: 34 persons Female:21 Male:13

8. Monthly meetings at Panchayat level on capacity building and bank linkages

October to December 2015

Regular meetings being undertaken every month for capacity development of the 4 SHGs.

9. Solid waste management training cum workshop

26th November 2015

Total participation – 85 persons Female- 22 Male-63

10. Basic level non residential communication and marketing training

11th-12th December 2015

Total participation – 20 persons; Female-9 Male -11



IV. Shimla Cluster

Sl.


1. Formation, Registration &

Development of statutory

Panchayat/Town Tourism

Development Committees

(PTDC).

PTDC formation-

12th July 2015

PTDC

Registration-2nd

Nov 2015 under

the HP Societies

Act 2006 with

the name

Kountry Side

Homes.

Institutional

training of

PTDC Members-

10th to 12

th

December 2015

PTDC formed with Governing body

comprising of 8 members out of which 2

are women

PTDC Registered under the HP Societies

Act 2006 with the name ‘Kountry Side Homes.’

PTDC Institutional training – 12 PTDC

members; Females – 7; Male-5

2. Formation & Development

of SHGs

July 2015 3 female based SHGs formed.

Total members – 40 women.

3. Mass awareness about

tourism

July & October

2015

Mass awareness undertaken through 2

street play performances at important

locations in Shimla

4. Entry Level Workshop at the

Town level

30th September

2015

Total participation: 50 persons

Female: 4

Male: 46

5. Monthly meetings and

nurturing of SHGs

August –

December 2015

Regular meetings being undertaken every

month for capacity development of the 3

SHGs.

Nurturing of SHGs on production of

handicrafts such as handbags, pine

needles products and cross stitching on

jute bags undertaken.

6. Awareness amongst school

students and clean street

competition

Awareness

amongst school

children through

drawing &

slogan writing

competition –

28th October

2015

Clean street

competition –

21st December

2015

Awareness amongst school children

through drawing & slogan writing

competition – 6 schools participated with

96 Students.

Clean street competition – 24 students

from 1 government school along with

community members from the area

participated in the competition.

7. Participation in Shimla Winter Carnival

25th to 31st December 2015

A stall was provided by the Department of Tourism and Civil Aviation to the Shimla Cluster at the Shimla Winter Carnival. The Panchayat Tourism Development Committee managed the stall in coordination with the SHGs. Products made by SHGs



Sl.


and PTDC members such as woolen hand knitted socks, paintings and coffee mugs were displayed and sold at the carnival. Products were appreciated by the tourists for their quality and designs and sale of approx Rs 12,000/- was made. Day tour packages to Chaili panchayats were also offered to the visitors and 4 tourists from New Delhi, London and Iran availed the package to Hewn village where they enjoyed visit to the art gallery, trek to Chadwik fall and local cuisine prepared by SHG members.

K. Lessons Learnt and Good Practices

31. All the DDRs and RPs are prepared after extensive consultation with stakeholders and DPs

under the program and have been disclosed on the Program and ADB website. The same

have also been disclosed to the stakeholders, local community and DPs.

32. All the Institutional Arrangements have been well established for compliance of ADB

safeguard policy. Safeguard Specialist has been appointed in PMU/PIUs/PMC and DSCs

for review and implementation of safeguard procedures.

33. Informative signages about the project, its components and their corresponding cost have

been placed at the project site for maintaining the transparency.

34. The works are being done with minimum inconvenience to the local community and the

tourists. The program team has explained the importance of short term inconveniences and

long term benefits of the program to the public and people in general cooperate as

they understand that the tourist inflow will be increased as outcome of the subprojects.

35. Consultation, informal discussion, awareness generation and information dissemination is

the regular practice being adopted by all PMU/PMC/ PIUs and the DSCs. Meeting and FGD

have been carried out by NGOs, community development expert of PIU also in the respective

villages, where works are proposed and training has been given to start the livelihood

activities through groups near the project areas.

36. The Grievance registers have been maintained by the contractors on the sites to register

grievances.

37. Review meeting of Project units (PIU and PMU Level) are held on regular basis for review the

works. SLEC meetings are being organized on regular basis to review the progress of the

works and its timely completion etc.

38. Few local labors have also been engaged in the construction activities and local labors are

given priority for the construction activities thus creating livelihood opportunities for the local

villagers in the project area.



39. Considering the Gender aspect, women representation is visible in the project units and also

construction works. Further, meeting and FGDs have been carried out by the females in the

respective villages, where works are proposed and training has been imparted in

groups for livelihood activities nearby the project areas.

40. All the relevant NOCs and Land ownership details are taking during finalization of Detailed

Project Report.

41. Best practices at Tutikandi site:

1. A Pulse Polio Campaign was organized on 29th November 2015, wherein 6 children were benefitted.

2. During initial assessment, it was observed that one small Shiva Ling (A Hindu Deity) was established on a platform near the proposed site, Truck drivers used to seek blessings from this Lingam.. In consultation with the Truck Union, Shiva Ling was shifted to a different place. As per the agreed norms, the cleanliness /upkeep of the Idol is taken care of and regular prayers are being offered. (Letter of agreement attached at Annexure 7)

42. Photo Illustrations are attached at Annexure 4



Annexure 1: Orientation Program given by the Contractors to the laborers,

1. Tutikandi site

ORIENTATION ON PERSONAL PROTECTIVE EQUIPMENTS

Date: 19.10.2015 Place: Tutikandi Facilitated by:

Ms. Priyanka, Safeguard Specialist, PMU

Mr. Maninder, Safety Officer, M/s A.S Enterprises

Participants: On site staff/ labor Total labors:34 M: 30 F:4

The main objective of the orientation was to brief the laborers about the importance of the personal protective equipments on site. The Contractors distributed helmets, gloves, safety shoes to the labors. The team explained the following points to the labors:

1. For Foot Protection: The labors were motivated to wear shoes or boots with slip-resistant. They were briefed about the importance of wearing safety shoes on the site.

2. For hand protection: They were asked to wear proper gloves which should fit properly when working on the site.

3. For Head Protection: The importance of wearing helmets on the site was explained. The labors were motivated to wear helmets which will protect them from objects falling from above. Demonstration was given how to wear proper helmets.

4. Eye and Face Protection: They were asked to wear safety glasses or face shields during construction work or welding work which can avoid any foreign objects to get in the eye. For example, during welding, cutting, grinding, nailing (or when working with concrete and/or harmful chemicals or when exposed to flying particles).

At the end they were asked to routinely inspect their helmets, gloves, shoes

etc for dents, cracks or deterioration and replace when not in good condition.



2. Town Hall Shimla



.3. Tutikandi Site

ORIENTATION ON FIRE PROTECTION AND PREVENTION

Date: 01.11.2015 Place: Tutikandi Facilitated by:

Mr. Manendra Singh, Safety Officer, M/s A.S Enterprises

Participants: On site staff/ labor Total labors: 18 M- 15 F-3

The main objective of the orientation was to brief the laborers about the fire protection and prevention on site. The Contractor’s safety officer provided training to operate fire extinguisher.

5. Dry chemical powder Extinguisher: The labors were told to operate and uses of extinguisher. They were briefed about the importance of fire equipments at site.

6. Sand Bucket: They were told to use of sand on electric fire and paper, wooden fire.



Photographs Training to operate Fire Extinguisher



Annexure 2: Photographs of Meeting and Training of Labor



Annexure3: Photographs of Consultation

Meeting with Contractor, Pong Dam

Discussion with Labor and Contractor at Nagrota Site.

Discussion with Hawker at Tutikandi Site

Discussion with Officials of Skill Training Institute,Rani Zhansi Park,Mall Road



Annexure 4: Photos of Best Practices

Signages at site

First Aid Box available in one of the site Pulse polio campaign at Tutikandi site

Emergency no./ displayed at site



Annexure 5: Site Photographs

Photos of Multilevel Parking, Chintpurni

Photos of Rest Shed, Chintpurni

Forest Rest House,Ranser Island



Trek works ,Karu and Ranser Island

Watch towers, for bird watching, in Karu

Forest Rest House, Dhameta



Information centre ,Nagrota Suriyan

Parking, Naina Devi

Batching plant installed at Tutikandi site Labour camp at Tutikandi site

Construction at Rani Jhansi Park, Shimla



Annexure 6: Photographs of Community Based Tourism Activities

A. CBT02- Dhameta Cluster

Capacity Development Meetings with SHGs Products by SHG promoted through Facebook

Exposure visit to Homestays in Dharamshala Mass awareness amongst school children and clean street

competitions

Boating and Water Based Activity Training 3 Day Basic level cooking Training



Participation In Shimla Winter Carnival

B. CBT03- Kangra & Pragpur Cluster

Punjab Kesari

Entry Level Workshop at Ghati- 1st December 2015

Entry Level Workshop at Garli- 2nd

December 2015 Entry Level Workshop at Dada Siba- 3rd

December 2015

Punjab Kesri Dated 5th

December 2015

Entry level Workshop at Pragpur - 4th

December 2015

Divya Himachal, 10th

December

2015Dainik Savera, 10th December 2015

Entry level Workshop at Kangra – 5th December 2015



CBT05- Naina devi Cluster

Registration Certificate of Sh. Naina Devi Town Tourism Development Committee

1 of the SHG’s Formed under the Project

Goup photograph of participants during Exposure Visit to Dharamshalla

Awareness and Clean Street Competition

3 Day Basic level cooking training

Institutional training of TTDC members SHG Orientation

Workshop on Solid Waste Management Marketing and Communication Training



D. CBT06- Shimla Cluster

Event for Formation of PTDC

Entry level workshop at Town Level

Mass awareness on Project activities using Street Plays

Paintings created by students through clean street

competitions & banners designed with the creations Institutional Training of PTDC members



Nurturing of SHGs



Annexure 7: Best Practice at Tutikandi Project Site (Shifting of Shiva Ling)



Transcript

To,

The Project Director, Himachal Pradesh Tourism Development Board, Shimla.

Subject: Regarding shifting of Shiva Ling

Dear Sir,

It is submitted that that the Truck Operator Union, Tutikandi had its temporary office near the project site. We have established Shiv Ling for the betterment of the people. We have no objection for shifting of Shiva Ling for the construction of multi storey parking at Tutikandi. We humbly request you to keep the sanctity of the Shiva Ling by performing necessary rituals.

Yours Faithfully, Truck Union Tutikandi



Annexure 8: Orientation Workshops on Sustainable Tourism

In order to create awareness on concept of Sustainable Tourism, workshops were

organized for students of Hotel Management Institutes at Kufri and Hamirpur as well as Food Craft Institute

Dharamshala. The objective of the workshop was to broaden their understanding on sustainable tourism

practices, importance of effective communication skills, environmental conservation, differential gender

needs and promotion of safe tourism through hospitality industry.

The Information, Education and Communication tools used during the workshop included

power-point presentations, videos, group discussions and role plays. Handbooks comprising relevant case

studies, Global Sustainable Tourism Criteria, Environmental conservation practices, Incredible India

Guidelines for Safe tourism etc were also presented to the Institute libraries for review by students and

faculty.

Impetus was laid on igniting the process of thinking amongst the students and encouraging

the development of presentation skills as well as team work. Values of ownership and responsibility towards

conservation of heritage, environment as well as culture were also invoked amongst the students. The

purpose of workshops was to link the hotel management students to the tourism industry as a whole and

groom them as change makers for the future.

The details of the workshop sessions are presented below:

Date, Venue and Participation details:

Sl.no Date Venue Participants

Total Female Male

1 13-14th

Aug, 15

Institute of Hotel Management Catering and

Nutrition. Kufri, Shimla

155 21 134

2 7th Sep,15 Food Craft Institute, Dharamshala 61 3 58

3 8th Sep, 15 Institute of Hotel Management Catering and

Nutrition. Hamirpur

82 - 82

Grand Total 298 24 274

Outline of the Sessions

Session 1: 5 A’s of Tourism and Sustainable Tourism

Video show on growth of tourism in India and its impacts such as exploitation of animals, child

labour and trafficking, over exploitation of resources like water and electricity etc

Introduction of 5A’s of tourism namely Attraction, Access, Accommodation, Amenities and Awareness. The importance of the 5 A’s and their status in Himachal Pradesh was presented with

the help of photographs, newspaper clippings and blogs.

Video show on growth of tourism worldwide and need for competitiveness in the tourism industry.

Tourism lifecycle with examples of major tourism destinations in Himachal Pradesh.

Concept of Sustainable tourism, UNWTO 2004 Gguidelines and Global Sustainable Tourism

Criteria.

Video show on Sustainable tourism Practices being adopted in Costa Rica.

Group exercises on Sustainable tourism practices that can be adopted in the future vocations by

the students.

Session 2: Communication skills in tourism industry.

Concept and importance of communication skills

Modes of communication

Do’s and dont’s of communication



Forms of communication

Importance of body language

Role of different tourism professionals in hospitality industry.

Session 3: Environmental Sustainability and Hotel Industry

Concept of environment.

Environmental issues related to hotel industry

Concept of Environmental sustainability

Environmental Legislations in India

Climate change and its repercussions on tourism

Concepts of Eco-Hotels and Green Hotels

Key areas of concerns

National Policy on Tourism and Environment.

Session 4: Gender consideration in Hospitality Industry and Safe Tourism Policy

Video on story of Fox and Stork for introducing the concept of gender and highlighting differential

gender needs.

Incredible India Safe Tourism Policy - objectives, guidelines and benefits

Session 5: Group Exercises

Group presentations on Environmental Conservation Practices

Role plays on Adoption of Safe Tourism

Session 6: Pledge on Safe, Honourable and Sustainable Tourism

Students, faculty members and IDIPT-HP team members took and signed the Incredible India

pledge committing themselves towards Safe, Honorable and Sustainable Tourism.

Key outcomes from Group Exercises

A. Sustainable Tourism

Recycling of paper.

Water harvesting.

Solar panel.

Organic farming.

Awareness.

Rainwater harvesting.

B. Environmental Conservation

Greenery promotion in Hotels. (Afforestation should be done)

Control of the use of plastic bags by saying “NO TO PLASTIC”. Waste Water Treatment in Industry (Waste should be treated).

Reduce Waste by use of recyclable material and natural resources to possible extent.

Solid Waste Management by providing different colours of dustbins (red/ yellow/green).

Water Conservation by use of Sprinkler system for gardening.

Promotion of bio-products by lesser use of harmful chemical products.

Waste Management by use of biodegradable material/recycle of paper (deforestation should be

stopped).

Health & Hygiene: Organise Swachh Bharat Mission.

Save Wildlife by publicising “Do’s & Don’ts” and by afforestation. Go for sustainable development by use of eco-friendly products/techniques.

Waste Management by avoiding dumping of waste in rivers, ponds etc. Go for the system of 3Rs

(Reduce, Reuse & Recycle).

Promotion of organic food: Use of organic pesticides.

Promotion of Greenery: Enhance afforestation.



Wild Life protection: Minimize animal abuse.

C. Safe tourism

1. The following role plays were enacted by the students:

Awareness generation-Safe tourism policy:

The role play was knit around a lone lady tourist facing lewd remarks by a few guests in the Hotel

as well as a nonchalant attitude by a few Hotel staff as well. The front desk and lobby manager

handled the situation very diplomatically by escorting the lady to a safe cafe area of the Hotel to

complete her Check-in formalities and also take the other male guests in the other area to entertain

and calm them by diverting their minds. This was a depiction of diplomatic and deft handling to

provide safety to women guests.

2. Sexual Exploitation/harassment at Workplace:

The role play was set in a Hotel room where two male guests had checked in and the Room service

girl is going about doing her regular chores in their room. Both of them make open colorful remarks

at her and finally ask her if she would be available to them for other favors. The girl gets very upset

and frightened but confides with another girl colleague about the incident. They both in turn

complain to their Supervisor. The matter is taken up by the Internal Complaint Committee (ICC)

constituted by the Hotel against Sexual Harassment at Workplace. Both the Guests as well as the

Complainant are made to narrate their side of the story. The male guests initially deny all

allegations and feign high political connections threatening the Hotel management to be prepared

to face the dire consequences of grilling them. However, the ICC takes a very firm stand and finally

makes the guests accept their misconduct and apologize to the lady employee.

This was a very well scripted role play with a very latest Government endeavour to implement the

Sexual Harassment at Work Place Act, 2013.

3. Safe tourism strategy –achieving Incredible India goal

The setting of this role play is on the street, late in the evening. A girl new to the town hires an Auto

and is initially troubled by the driver who finally asks her to get down and take another auto. He also

over charges her. Unable to find another auto, she starts walking only to be stalked by a few boys

passing all kinds of coloured remarks. A Good Samaritan male passer rescues her and also

educates the boys on how we Indians are responsible for downgrading ourselves. If we keep our

behaviour upright, then it would not be difficult to place our Country high on the safe and honorable

tourism category.

4. Other role play on this theme was:

A lone lady tourist is being harassed on the road by 2-3 strong ruffians. A few passers by boys try

to stop but are no match in strength to the hooligans. However slowly a number of boys collectively

over power them and save the girl from them.

The message that we need to be united in creating safe spaces for women was well delivered by

the group.

5. Preservation of culture/ethnicity

The role play was in a Hotel setting, wherein the guests are welcomed by a traditional dance

followed by serving of ethnic cuisine as well. They took pains in explaining in brief about the local

culture and cuisine. They also offer guidance to the guests on planning their nearby visits to absorb

more of the local culture etc.

The group conveyed the message of cultural preservation quite explicitly.



PICTURE FILE

A. Institute of Hotel Management, Catering and Nutrition. Kufri, Shimla

Traditional welcome of IDIPT-HP team Lighting of Traditional Lamp

5 A s of touris ei g e plai ed E o Touris Pla er Student sharing his views on Sustainable Tourism Practice

Monitoring Specialist explaining the importance of good

communication skills

Group Discussion on Sustainable Tourism Practices



Presentation on Sustainable Tourism Practices Presentation on Sustainable Tourism Practices

Views expressed by the different groups on sustainable tourism Video on environmental conservation practice being adopted

by a hotel

Environmental Concerns in Hospitality being explained by the

Environmental Safeguard Specialist

Video on Strock and the fox



Social Safeguard Specialist explaining the applicability of Safe

Tourism Policy

Synergies created by students while preparing for group work

on environmental conservation and safe tourism

Role play on promotion of traditional culture Role play on a situation of harassment of female staff by guest

Group presentation on environmental conservation practice Group presentation on environmental conservation practice



Faculty member from IHM explaining the importance of the

sustainable tourism

Pledge on safe, honourable and sustainable tourism

Group photograph of participants, faculty and IDIPT-HP team



B. Food Craft Institute, Dharamshala

Welcome of IDIPT-HP team by the FCI faculty Eco Tourism Planner explaining the concept of Sustainable

tourism

Video on impact of tourism growth Student sharing his views on Sustainable Tourism Practice

Monitoring Specialist engaging the students while explaining

the importance of good communication skills

Faculty member sharing his views.



Group work on Sustainable Tourism Practices Presentation on Sustainable Tourism Practices

Group presentations being summarized by Community

Development Officer

Students enjoying energizing game

Video on environmental degradation Social & Environmental Safeguard Specialist encouraging

students to share their views on environmental conservation.



Environmental Safeguard Specialist explaining the concept of

Gree Hotels

So ial Safeguard Spe ialist s e plai i g the so ial fa tors related to hospitality industry

Video on Stork and the fox Social Safeguard Spe ialist s e plai i g the Safe Touris guidelines

Group presentation on environmental conservation practice Role Play on Safe tourism presented by the group



Pledge on safe, honourable and sustainable tourism Certificate Of Participation being presented to the participants




C. Institute of Hotel Management, Catering and Nutrition, Hamirpur

Opening remarks by Principal, IHM Hamirpur Community Development Officer explaining the objective of the

workshop

Eco tourism Planner explaining the concept of Tourism

Lifecycle

Student sharing his views on Sustainable Tourism Practice

Monitoring Specialist explaining the importance of good

communication skills

Principal, IHM member sharing his views.



Group work on Sustainable Tourism Practices Group work on Sustainable Tourism Practices

Group presentation on Social Sustainability Group presentation on Environmental Sustainability

Group presentation on Economic Sustainability Students enjoying light moments by singing a song.



Key areas of Environmental concern being discussed So ial Safeguard Spe ialist s e plai i g the differe t aspe ts of the safe tourism guidelines.

Pledge on safe, honourable and sustainable tourism Certificate Of Participation being presented to the participants




Orientation Workshop on Safeguards Requirements

An Orientation Workshop for the staff of PMU/PIU/PMC/DSC (Shimla)/Administration & Finance was

organized on 9th December, 2015 at U.S. Club, Shimla to have clarity on implementation/ monitoring/

documentation of the sub-contracts on Social and Environment Safeguards and compliance of the ADB &

GoI regulations. The programme was attended by 37 participants.

Proceedings:

The program began with the Registration of participants and welcome presentation by the Team Leader,

PMC. He set the stage for the orientation by briefly highlighting on SPS 2009 (ADB Social Safeguards roles

and responsibility of ADB & the roles and obligations of the borrower, wherein the safeguards requirements

encompassing Gender issues fall.

Brief Overview from the Team Leader, PMC

Session-1: Social Safeguards and Gender mainstreaming in IDIPT HP

This session was facilitated by the Social Safeguards and Gender Specialist, PMC. The understanding on

gender mainstreaming was walked through the presentation and how the data has to be captured for the

Gender Action Plan as per project implementation strategy vis-à-vis the project deliverables. This was

followed by highlighting the Social Safeguards checklist regarding on-site documentation and other

requirements. This was correlated with the GCC and PCC component of the Agreement. A consensus was

garnered that a holistic approach has to be adopted by one and all visiting the site to look into the

safeguards requirements.



Social Safeguards & Gender considerations being explained by the Social Safeguards Specialist

Session-2: Environmental Safeguards The Safeguards Specialist (Environment), PMC took over the session and oriented the participants on

Environment by presenting ADB safeguard requirements/ relevant documents as prescribed for the IDIPT

project. Presentation also dealt with the mandatory requirements of regulations, permits, monitoring and

reporting system being put in place for environmental safeguards for subprojects. Further, ADB/GoI norms

and loan agreement conditions were highlighted for compliance. The Specialist also familiarized the

participants with the documentation process and a checklist related to documents to be made available at

site.

Environment Safeguard considerations being explained by the Environment Safeguards Specialist

Session-3: Vote of Thanks. The programme was wrapped up by The

Executive Engineer, PMU, by apprising the

participants on the importance of the Safeguards

components in the project.

Vole of thanks by the Executive Engineer, PMU

social monitoring report - asian development bank...social monitoring report (july- december 2015)...

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