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    WELCOME TO SESSION 4OFSTRATEGIC MANAGEMENT

    S G Raja Sekharan

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    Direct Objectives of the course

    To introduce to you concepts andmanagement practices at a strategiclevel.

    To give you all a hands on experience ofstrategic level thinking that seniormanagers do everyday.

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    Indirect Objectives of the course

    To improve your learn_ability skillsTo make you think - think long term

    To improve your team interaction skills

    To build you up for success in life

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    WELCOME TO SESSION 4OFSTRATEGIC MANAGEMENT

    S G Raja Sekharan

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    RECAP OF WHAT WE HAVEDONE LAST WEEK

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    The Five Steps of theStrategy Making Process

    Select the corporate v is ion,mission, and values(VMV)and the major corporate goalsand ob ject ives.

    Analyze the external competitive environment (toidentify opportuni t iesand threats).

    Analyze the organizations internal environment (toidentify its strengthsandweaknesses).

    Select strategies that: Build on the organizations strengths and correct its weaknesses

    in order to take advantage of external opportunities and counter

    external threats Are consistent with organizations vision, mission, and values andmajorgoals and objectives

    Are congruent and constitute a viable business model

    Implement the strategies and evaluate/course correct.

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    Macro Analysis of external environmentPest Analysis

    A framework that assists inanalyzing the externalenvironment and helpsidentifying the existing

    opportunities & threats

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    Porters five forces model

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    Porters Value

    chain helps to

    analyzespecificactivitiesthrough which

    firms cancreate valueandcompetitive

    advantage

    This is part of internal analysisof any company

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    This weeks agenda

    Analyzing companys externalenvironment

    Industry lifecycle analysis model

    Internal analysis

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    ANALYZING ACOMPANYS EXTERNALENVIRONMENT

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    The Role of the Externalenvironment

    Changes in the forcesin the externalenvironment candirectly impact:

    The Five Forces

    RelativeStrengths

    IndustryAttractiveness

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    Two facets of the companyssituation

    The industry and the competitiveenvironment in which the companyoperates and the forces acting toreshape that environment;

    The companys own market position andcompetitiveness.

    http://www.autopulze.com/automobile/bajaj-auto-limited/bajaj-auto-records-its-highest-ever-exports-for-any-month-in-its-history/http://openmarkets.in/2894/hero-doing-great-with-rs-2575-crore-expansion-planshttp://www.autopulze.com/automobile/bajaj-auto-limited/bajaj-auto-records-its-highest-ever-exports-for-any-month-in-its-history/http://www.topnews.in/companies/tvs-motor-company
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    One needs to answer these sevenquestions

    1. What are the dominant economic features of theindustry in which the company operates

    2. What kinds of competitive forces are industrymembers facing and how strong is each force?

    3. What forces are driving changes in the industry andwhat impact will these changes have on competitiveintensity and industry profitability?

    http://openmarkets.in/2894/hero-doing-great-with-rs-2575-crore-expansion-planshttp://www.autopulze.com/automobile/bajaj-auto-limited/bajaj-auto-records-its-highest-ever-exports-for-any-month-in-its-history/http://www.topnews.in/companies/tvs-motor-company
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    One needs to answer these sevenquestions

    4. What market positions do industry rivals occupywho is strongly positioned and who is not?

    5. What strategic moves are rivals likely to make next?

    6. What are the key factors for future competitive

    success?7. Does the outlook for the industry present thecompany with sufficiently attractive prospects forprofitability?

    http://www.autopulze.com/automobile/bajaj-auto-limited/bajaj-auto-records-its-highest-ever-exports-for-any-month-in-its-history/http://openmarkets.in/2894/hero-doing-great-with-rs-2575-crore-expansion-planshttp://openmarkets.in/2894/hero-doing-great-with-rs-2575-crore-expansion-planshttp://www.autopulze.com/automobile/bajaj-auto-limited/bajaj-auto-records-its-highest-ever-exports-for-any-month-in-its-history/http://www.topnews.in/companies/tvs-motor-company
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    Industry Life Cycle Model analyzes the affects ofindustry evolution on competitive forces over time

    and is characterized by five distinct life cycle stages

    Industry Life Cycle Analysis

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    Stages in the Industry Life Cycle

    Strength and nature of five forces change as industry evolves

    Embryonic stageHigh costs/lowsales/low profitsLittle or no

    competitionfocus on productawarenessHave to be easy touse and sampleFocus ondistributionchannelsFocus on perfectingdesign and logistics

    DNA mapping

    http://www.mun.ca/biology/scarr/4241_RMC_Sequencing.htmlhttp://www.mun.ca/biology/scarr/4241_RMC_Sequencing.htmlhttp://www.manahotels.in/traveller/india/the-rapidly-growing-medical-tourism-in-india.htmlhttp://www.mun.ca/biology/scarr/4241_RMC_Sequencing.html
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    Stages in the Industry Life Cycle

    Strength and nature of five forces change as industry evolves

    Growth stageLowering ofcosts/increasing salesand profitsIncreasingcompetitionfocus on scaling upoperations manf.,distribution,manpower etc

    CAT SCAN

    http://www.brianjogrady.com/neurosurgicaltests.htmlhttp://www.brianjogrady.com/neurosurgicaltests.htmlhttp://www.brianjogrady.com/neurosurgicaltests.htmlhttp://www.brianjogrady.com/neurosurgicaltests.htmlhttp://www.brianjogrady.com/neurosurgicaltests.htmlhttp://www.brianjogrady.com/neurosurgicaltests.html
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    Stages in the Industry Life Cycle

    Strength and nature of five forces change as industry evolves

    Shakeout stageDemand close tosaturation

    Very competitivemarket Excess productivecapacityFocus on cost/differentiationstrategyFocus on growingthe market

    NephroPlus, the kidney care chainthat has announced plans to set up100 units in various States, will go forsecond round of venture capital

    funds in 9-12 months.

    http://jobsearch.naukri.com/job-listings-Dialysis-Technician-Staff-Nurse-NephroPlus-Kidney-Care-Dialsysis-Centre-Agra-Alappuzha-Alleppey-Delhi-NCR-Delhi-Dehradun-Bengaluru-Bangalore-0-to-5-110613001806
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    Stages in the Industry Life Cycle

    Strength and nature of five forces change as industry evolvesMature stage Saturated marketwith low or nogrowth

    Industryconsolidation dropping pricesand profitabilityFocus on cost /differentiationFocus on growingmarket or featurediversification

    http://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.htmlhttp://www.indianmirror.com/tourism/hospitals.html
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    Stages in the Industry Life Cycle

    Strength and nature of five forces change as industry evolves

    Decline stagenegative industrygrowthPrices andprofitability

    diminishExit of playersdepending on exitbarriersFocus onoperationalefficiency

    http://www.momgrocery.com/product/9909/dabur-chyawanprash-avalehahttp://www.momgrocery.com/product/9909/dabur-chyawanprash-avalehahttp://www.momgrocery.com/product/9909/dabur-chyawanprash-avalehahttp://www.momgrocery.com/product/9909/dabur-chyawanprash-avalehahttp://www.momgrocery.com/product/9909/dabur-chyawanprash-avalehahttp://www.momgrocery.com/product/9909/dabur-chyawanprash-avalehahttp://www.momgrocery.com/product/9909/dabur-chyawanprash-avaleha
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    90% OF THE PRODUCTS WEUSE TODAY DID NOT EXIST IN

    THE CURRENT FORM FIVEYEARS AGO

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    90% OF THE PRODUCTS WEWILL BE USING FIVE YEARS

    FROM NOW DOES NOT EXISTTODAY

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    Limitations of Modelsfor Industry Analysis

    Industry cycles do not always follow the life cyclegeneralization.

    In rapid growth situations embryonic stage issometimes skipped, for example Apple iPad skippedthe embryonic stage

    Industry growth revitalized through innovation orsocial change, for example Indian economic growth isrevitalizing growth in all Indian markets and it isdifficult to find a declining market in India

    The time span of the stages can vary from industry to

    industry eg- Automotive vs FMCG products.

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    Limitations of Modelsfor Industry Analysis

    Innovation and Change1. Punc tuated Equi l ibr iumoccurs when an industrys long termstable structure is punctuated with periods of rapid changeby innovation.

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    Punctuated Equilibriumand Competitive Structure

    Periods of long

    term stability

    Periods of long

    term stability

    Industry

    Structure

    revolutionized

    by innovation

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    Punctuated Equilibriumand Competitive Structure

    http://www.suchetadalal.com/?id=8656efb7-8319-e1c3-4b1d0045414c&base=sections&f
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    Limitations of Modelsfor Industry Analysis

    Innovation and Change1. Punc tuated Equi l ibr iumoccurs when an industrys long term

    stable structure is punctuated with periods of rapid changeby innovation.

    2. Hypercom peti t ive industr iesare characterized by permanentand ongoing innovation and competitive change.

    http://www.fmd.qut.edu.au/campus_services/cleaning/waste_disposal/mobile_phone.jsp
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    Limitations of Modelsfor Industry Analysis

    Company Differences There can be significant variances in the profit rates ofindividual companies within an industry.

    In addition to industry attractiveness, company resources andcapabilities are also important determinants of its profitability.

    Models provide useful ways of thinking about competitionwithin an industry but be aware of their limitations.

    Sales T/O20012-13

    Netprofit

    Totalassets

    Marketcapitialisation

    Bajaj Auto 19,997.25 3,043.57 6,138.55 52,955.61Hero

    Motocorp23,768.11 2,118.16 5,284.68 32,468.19

    TVS Motors 7,065.00 116.02 1,884.76 1,546.41

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    INTERNAL ANALYSIS

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    Internal Analysis

    The purpose of internal analysis is to pinpoint thestrengths and weaknesses of the organization.Streng ths lead to superior performance.

    Weaknesses lead to infer ior performance.

    StrengthsOf the enterpriseare assets that

    boostprofitability

    WeaknessesOf the enterpriseare liabilities that

    lead to lowerprofitability

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    Internal Analysis includes an assessment of: Quantity and quality of a companys resources and

    capabilities Ways ofbuilding unique skills and company-specific or

    distinctive competencies

    Internal Analysis

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    Organized paint industry in India

    Sales Turnover Net Profit Total Assets Market Cap.

    Asian Paints 8,971.70 1,050.00 3,069.02 42,008.55

    Berger Paints 3,024.21 209.8 1,015.30 8,401.28

    Kansai Nerolac 2,856.60 292.2 1,346.47 6,284.07Akzo Nobel 2,231.98 218.83 1,441.00 5,319.28

    Shalimar Paints 530.18 11.02 132.56 176.32

    Jenson Nicholson 59.25 -5.84 -228.48 9.17

    Asian paints consolidated revenue from 17 countryoperation is Rs. 12300 cr ($ 2.3 B)

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    Internal Analysis:A Three-Step Process

    1. Understand the process by which companiescreate value for customers and profit forthemselves. Resources

    Capabilities

    Distinctive competencies2. Understand the importance ofsuperiority in

    creating value and generating high profitability. Efficiency

    Quality

    3. Analyze the sources of the companyscompetitive advantage. Strengthsthat are driving profitability

    Weaknesses opportunities for improvement

    Innovation

    Responsiveness to Customers

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    Strategy, Resources,Capabilities, and Competencies

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    Strategy, Resources,Capabilities, and Competencies

    Resources Tangible (physical) and intangible (non-physical) Allow a company to create value for its customers

    Must have skills to take advantage of the resources

    Firm-specific and difficult-to-imitate resources

    as well as valuable resources that create strong

    demand for a companys products lead to

    dist inct ive competencies

    Has seven factories in India (largest capacity),

    Has backward integration as cost of Rawmaterials fluctuatesHas Rs 4000 cr worth of financial resources athandFocus on Human resources and has been able toget and keep good people

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    Strategy, Resources,Capabilities, and Competencies

    Capabilities Coordinating resources & putting to productive use

    Skillsreside in the organizations rules, routines

    and procedures

    Product of its organization, processes & controls

    Firm-specific capabilities to manage its resources

    lead todist inct ive competencies

    Asian Paints has the widest and deepest distribution in

    paint markets in India. It has a strong brands in allsegments. It has very good processes for operations.It leads in innovation in the industry (small packs,home solutions, textured paints, signature stores, colourideas etc). It has JVs with PPG of US (world no 2) forIndustrial coatings (auto, road paints, floor coats, whitegoods etc )

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    Strategy, Resources,Capabilities, and Competencies

    Distinctive CompetenciesFirm-specific strengths allow a company to

    differentiate its products and/or achieve

    substantially lower costs than its rivals in order to

    gain a competitive advantage.

    Superior market presence reach, availability,variety, good quality, competitive prices, homesolutions, colour ideas etcSuperior efficiency -lower cost due tostreamlined operations, backward integration,largest volume.More innovative than competitors.Perception of best quality.

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    Strategy, Resources,Capabilities, and Competencies

    Three genericStrategiesCompanies can aim to have one the three

    strategies

    Low Cost strategy (not low price); orDifferentiation strategy; orBoth Low cost and differentiation

    Asian Paints is looking at both Low

    cost and differentiation strategy

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    Four approaches to createSustainable Competitive advantage

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    Efficiency Measured by the quantity of inputs it

    takes to produce a given output:

    Efficiency = Outputs / Inputs

    Productivity leads to greater efficiencyand lower costs:

    Employee productivity

    Capital productivitySuperior efficiency helps a company

    attain a competitive advantagethrough a lower cost structure.

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    One efficiency measure

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    One more efficiency measure

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    Quality Reliable and

    Differentiated by attributes that customersperceive to have higher value

    The impact of quality on competitiveadvantage: High-quality products differentiate and increase

    the value of the products in customers eyes.

    Greater efficiency and lower unit costs are

    associated with reliable products.

    Superior quality = customer perception ofgreater value in a products attributes

    Form, features, performance, durability, reliability, style, design

    Quality products are goods and services that are:

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    InnovationInnovationisthe act of creating new productsor new processes Product innovation

    Creates products that customers perceive as more

    valuable and Increases the companys pricing options

    Process innovation Creates value by lowering production costs

    Successful innovation can be a majorsource of competitive advantageby givinga company something unique, something its

    competitors lack.

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    Responsiveness to Customers Superior quality and innovation are integral to

    superior responsiveness to customers.

    Customizing goods and services to the uniquedemands of individual customers or customergroups.

    Enhanced customer responsivenessCustomer response time, design,

    service, after-sales service and support

    Superior responsiveness to customersdifferentiates a companys products and servicesand leads to brand loyalty and premium pricing.

    Identifying and satisfying customersneedsbetter than the competitors

    C ti S t i bl C titi

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    Creating Sustainable Competitiveadvantage

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    Concept of Value Creation/unit

    Basic Principle: the more utility that consumersget from a companys products or services, the

    more pricing options the company has.

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    Concept of Value Creation/unit

    Basic Principle: the lower the cost of companysproducts and services, the more pricing options

    the company has.

    H d A i P i t t

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    How does Asian Paints createSustainable Competitive advantage

    By focusing both on Low cost and Differentiationstrategy in India and executing it well over the lastfew decades, Asian Paints has created SustainableCompetitive Advantage that is very hard to beat.

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    Organized paint industry in India

    Sales Turnover Net Profit Total Assets Market Cap.

    Asian Paints 8,971.70 1,050.00 3,069.02 42,008.55

    Berger Paints 3,024.21 209.8 1,015.30 8,401.28

    Kansai Nerolac 2,856.60 292.2 1,346.47 6,284.07

    Akzo Nobel 2,231.98 218.83 1,441.00 5,319.28Shalimar Paints 530.18 11.02 132.56 176.32

    Jenson Nicholson 59.25 -5.84 -228.48 9.17

    Wh th k t

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    Where are the weak spots(internal) in Asian Paints?

    3. Analyze the sources of the companyscompetitive advantage. Strengthsthat are driving profitability

    Weaknesses opportunities for improvement

    4. Research and Development and expertise in

    chemicals most paint companies in the globeare chemical companies (DuPont, BASF, AkzoNobel)

    5. Global expansion to markets where there arevolumesworlds no. 1 Akzo Nobel has a

    revenue of $18 B as compared to Asian paintsrevenue of $ 2.29 B

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    World top five paint brands

    Akzo Nobel (Ned) $17.3 BPPG Industries (US) $ 13.6 B

    Sherwin Williams (US) -$ 7.57 B

    Du Pont (US) - $ 5.12 BBASF (Ger) $ 4.62 B

    Asian paints does not figure in the topten in the world

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    Porters Value Chain

    A company is a chain of activities for transforminginputs into outputs that customers valueincluding the primary and support activities.

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    Porters Value Chain

    Asian Paints creates superior value through marketingand sales even though it is better in most otherparameters when benchmarked with Indian companies

    Competitive Advantage:

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    Competitive Advantage:The Value Creation Cycle

    In Paint industry, it takes decades to create competitiveadvantage and superior profitability

    Punctuated Equilibrium

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    Punctuated Equilibriumand Competitive Structure

    Periods of long

    term stability

    Periods of longterm stability

    Industry

    Structurerevolutionized

    by innovation

    Measuring Competitive

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    Measuring CompetitiveAdvantage and Profitability

    Competitive Advantage When a companies profitability is greater than the average of allother companies in the same industry that compete for the samecustomers

    Benchmarking

    Comparing company performance against that of competitors andthe companys historic performance

    Measures of Profitability

    Return On Invested Capital (ROIC) Net profit Net income after tax

    Capital invested Equity + Debt to creditors

    Net ProfitNet Profit = Total revenues Total costs

    =ROIC=

    Measuring Competitive

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    Measuring CompetitiveAdvantage and Profitability

    Competitive Advantage When a companies profitability is greater than the average of allother companies in the same industry that compete for the samecustomers

    Benchmarking

    Comparing company performance against that of competitors andthe companys historic performance

    Net Profit Total Assets ROIC

    Asian Paints 1,050.00 3,069.02 34.21%

    Berger Paints 209.8 1,015.30 20.66%

    Kansai Nerolac 292.2 1,346.47 21.70%

    Akzo Nobel 218.83 1,441.00 15.19%

    Shalimar Paints 11.02 132.56 8.31%

    Jenson Nicholson -5.84 -228.48 2.56%

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    Drivers of Profitability (ROIC)

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    Ways to Increase ROIC

    Increase Companys Return on Sales Increase sales revenue more than costs Reduce cost of goods sold

    Reduce spending on SG&ASales, Marketing, General & Administrative Expenses

    Reduce R&D expensesResearch & Development

    Increase Capital Turnover Reduce the amount of working capital

    Inventory, Accounts Receivable, Payables

    Reduce the amount of fixed capitalPPE - Property, Plant & Equipment

    The Durability of Competitive

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    The Durability of CompetitiveAdvantage

    1.Barriers to ImitationMaking it difficult to copy a companys distinctive competencies

    Imitating Resources Imitating Capabilities

    2.Capability of Competitors Strategic commitment

    Commitment to a par t icu lar way of doing bu s iness

    Absorptive capacityAb il i ty to ident i fy , value, assimilate, and us e know ledge

    3.Industry DynamismAbi l i ty of an indu stry to change rapid ly

    The DURABILITY of a companys competitive advantage overits competitors depends on:

    Compet i tors are also seeking to develop dis t inct ivecompetenc ies that wi l l give them a compet i t ive edge.

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    Why Companies Fail

    Inertia Companies find it difficult to change their strategies and

    structures

    Prior Strategic Commitments Limit a companys ability to imitate and cause competitive

    disadvantage

    The Icarus Paradox A company can become so specialized and inner directed

    based on past success that it loses sight of market realities

    When a company loses its competitive advantage,its profitability falls below that of the industry. It loses the abi l i ty to attract and generate resources. Prof i t margin s and invested capital shrink rapid ly.

    Avoiding Failure:

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    Avoiding Failure:Sustaining Competitive Advantage

    1. Focus on the Building Blocks of CompetitiveAdvantageDevelop distinctive competencies and superior performance in:

    Efficiency Quality Innovation Responsiveness to Customers

    2. Institute Continuous Improvement and LearningRecognize the importance of continuous learning within the organization3. Track Best Practices and Use Benchmarking

    Measure against the products and practices of the most efficient globalcompetitors

    4. Overcome InertiaOvercome the internal forces that are barriers to change

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    Developing a sound andhealthy organ izat ion requ iresunderstand ing the env i ronment

    as much as understand ing theorganization.

    - Gary Hamel

    Strategic management co rse plan

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    Strategic management course plan

    Session 1 Introduction and overview to SM

    Session 2/3 External and Internal environment

    Session 3/4 Building SCA though value chains

    Session 5

    Growth through Integration, Diversification,Outsourcing and M&A

    Session 6 Change management

    Session 7 Tailoring strategies to fit specific industry &

    company situations

    Session 8/9 Strategy Implementation and control

    Session 10 Industry interaction