six sigma overview
TRANSCRIPT
Content Introduction
History of Six Sigma
Areas of Implementation
Level of Implementation
Key Elements
Methodology
Features of Six Sigma
Conclusion
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Introduction
Six Sigma relies heavily on advanced statistical
methods that complement and reduce the process
and product variations.
It is a new way of doing business that would
eliminate the existing defects efficiently and would
prevent defects from occurring.
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Area of Implementation Financial - Bank of America, GE Capital, HDFC, HSBC,
American Express
Hospitality - ITC Hotels, GRT Hotels, Apollo Hospitals
Manufacturing - GE Plastic, Johanson and Johnson, Motorola,
Nokia, Microsoft, Ford, Wipro, Nestle, Samsung, Samtle
Telecom - Bharti Cellular, Vodafone, Siemencs, Tata
IT - Wipro, Satyam,Acenture, Infosys, TCS, Birla soft
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Cont.…
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Six Sigma Champion: Champions undergo five days of
training and are taught how to manage projects and act as
advisors to various project teams.
Green Belts: They undergo two weeks of training that
includes project-oriented tasks. They act as team members
to the Six Sigma project team. Their cooperation and
involvement is necessary for projects success.
Cont.…
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Black belts: They receive four weeks of trainings and are
directly involved in the implementation of Six Sigma
Projects. They are the project leaders and go through in-
depth training on Six Sigma approach and tools and work
full time on the project.
Master Black Belts: These are the people who conduct Six
Sigma Training and also have on the job training and
experience
Six Sigma-Methodology
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DMAIC: It refers to a data-driven quality strategy for
improving processes. This methodology is used to improve
an existing business process.
DMADV: It refers to a data-driven quality strategy for
designing products and processes. This methodology is used
to create new product designs or process design in such a
way that it result in a more predictable, mature and defect.
Difference b/w DMAIC & DMADV
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Defines a business process.
Measuring current process
Identify root cause of the recurring PROBLEMS
Improvements made to reduce defects
Keep check on future performance
Define customer needs
Measure customer needs & specification
Analyze options to meet customer satisfaction.
Model is deigned to meet customer needs
Model put through simulation tests for verification
DMAIC DMADV
Features of Six Sigma
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Improving processes
Reducing defects
Reducing process variability
Reducing costs
Increasing customer satisfaction
Conclusion
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At the conclusion of the design phase, you should
know who are the customer, their resistance
issues and requirements.
You should also have a clear understanding of
goals and the scope of the project that includes
budget, time constraints and deadlines.