siemens hipath 4000 - avaya support · 2008-05-15 · avaya configuration note 88029 – rev. j...

Configuration Note 88029 – Rev. J (5/08) A V A Y A

M o d u l a r M e s s a g i n g Siemens HiPath 4000 T-1 QSIG

T1 LineInterface

Siemens HiPath 4000Message

Application Server

Minimum Software See section 2.0

Minimum SoftwareV2.0

TRUNK

CPU

Call ID

Return to Operator T1 Boards

Automated Attendant

Message Waiting

Overview This Configuration Note is intended for Avaya certified Modular Messaging technicians/engineers who are familiar with Modular Messaging procedures and terminology. It also assumes that you are Siemens certified or very familiar with the features and functionality of the Siemens PBX supported in this Configuration Note and the QSIG protocol.

Use this document in conjunction with Modular Messaging Installation Guide and the Siemens PBX Administration Guide.

Please read the entire document before attempting any configuration.

1.0 METHOD OF INTEGRATION With QSIG T1, one digital

pathway between the PBX and the MAS transmits both call

information and voice communications

With T1 QSIG integration, one digital pathway between the Siemens HiPath 4000 and the Avaya Message Application Server (MAS) transmits both call information and voice communications. The pathway is provided by an ISDN digital link (QSIG), which provides channels that connect to the Dialogic T1 card. Within the D-Channel, routing information is sent to the MAS containing information regarding the source of the call and with reason codes. The MAS processes call information from the supplementary code in the D-Channel, which routes call reasons directly to mailboxes. Message-Waiting indication is set and canceled using the supplementary code service. Voice is carried through the system in digital format.

Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc. experience configuring its systems. These notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products. Please understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the Technical Assistance Center at (800) 876-2835, and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or omissions contained herein.

Siemens HiPath T1/QSIG 2

2.0 AVAYA MESSAGE APPLICATION SERVER REQUIREMENTS • Dialogic D/480JCT-1T1 or D/240JCT-T1

MAS Requirements • CT Bus cable (only required for multiple card installation)

• Software Release MM 2.0 (w/SP4 or later), MM 3.0, 3.1, 4.0

3.0 PBX HARDWARE REQUIREMENTS • TMDNH P/N Q2192-X (T1 card) or DIU2U P/N Q-2216-X (T1 Card) PBX hardware requirements

• Cables: -RJ45 to RJ48C on the Dialogic (cable depends on PBX connection)

PBX software requirements 3.1 PBX SOFTWARE REQUIREMENTS • Minimum Supported Software: Version 2.0

NOTE: No other releases are supported.

4.0 SUPPORTED INTEGRATION FEATURES Supported integration features [ ] Items are supported System Forward to Personal Greeting All Calls [ ] Ring/no answer [ ] Busy [ ] Station Forward to Personal Greeting All Calls [ ] Ring/no answer [ ] Busy [ ] Auto Attendant [ ] Call Me [ ] Direct Call [ ] External Call ID (ANI) [ ] Fax [ ] Find Me [ ] Internal Call ID [ ] Message Waiting Indication (MWI) [ ] Multiple Call Forward [ ] Multiple Greetings [ ] N+1 [ ] Outcalling [ ] Queuing [ ] Return to Operator [ ]

The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1


5.0 CONFIGURING THE PBX TO INTEGRATE Consult with your Siemens vendor and ensure the proper hardware, software and system options or features are properly installed to support QSIG. The following programming is intended for certified PBX technicians/engineers. Critical entries are in BOLD. Display the Hardware inventory and ensure a Q2192-X T1 card is available and properly installed to support this integration. If you are using a Q2216-X T1 card see section 5.0.1 <DIS-BCSU; DIS-BCSU; H500: AMO BCSU STARTED ADDRESS : LTG 1 LTU 1 SOURCE GROUP 1

NOTICE:

The screens in this Config Note are only

for illustration purposes.

It is recommended that a qualified technician review the customer’s

HiPath QSIG programming for

accuracy.

-----+-----------+---------+---+---+-+----------+-----+----- -+---------+ | ASSIGNED | MODULE |FCT|HWY| | INSERTED | | | MODULE PEN | MODULE | TYPE |ID |BDL| | MODULE |STATE| HW-INFO| STATUS| -----+-----------+---------+---+---+-+------------+-----+--------+-------+ 37 | Q2261-X100 DSCX 2 | | Q2261-X100 | 3 | D970-H | READY | 49 | AVAILABLE | | AVAILABLE | | | | 55 | Q2468-X RG-USA | | Q2468-X | 1 | - | READY | 61 | Q2192-X TMDNH 2 A | | Q2192-X | 1 | D504-C | READY | 67 | Q2168-X SLMO24 1 A | | Q2168-X | 1 | -08 - | READY | 73 | Q2158-X SLMO24 1 A | | Q2158-X | 1 | -05 - | READY | 79 | Q2246-X SLMA24 A |*| | | | NPR | 85 | Q2246-X SLMA24 A | | Q2246-X | 1 | -09 - | READY | 91 | Q2246-X SLMA24 A |*| | | | NPR | 97 | Q2246-X SLMA24 A |*| | | | NPR | 103 | AVAILABLE | | AVAILABLE | | | | ADDRESS : LTG 1 LTU 2 SOURCE GROUP 1 -----+-----------+---------+---+---+-+------------+-----+--------+-------+ | ASSIGNED | MODULE |FCT|HWY| | INSERTED | | | MODULE| PEN | MODULE | TYPE |ID |BDL| | MODULE |STATE| HW-INFO| STATUS| -----+-----------+---------+---+---+-+------------+-----+--------+-------+ 19 | Q2187-X SIUX2 2 | | Q2187-X | 1 | -02 - | READY | 25 | Q2192-X TMDNH 2 A | | Q2192-X | 1 | D504-C | READY | 31 | Q2452-X TMDID A |*| | | | NPR | 37 | Q2469-X TMEMUS A |*| | | | NPR | 43 | Q2469-X TMEMUS A |*| | | | NPR | 49 | Q2303-X20 STMI-HFA 3 A | | Q2303-X20 | 1 | -03 - | READY | 55 | Q2485-X TMC16P A |*| | | | NPR | 61 | AVAILABLE | | AVAILABLE | | | | 67 | AVAILABLE | | AVAILABLE | | | | 73 | Q2166-X LTUCX | | Q2166-X | 1 | -07 - | READY | 79 | Q2192-X TMDNH 2 A | | Q2192-X | 1 | D504-C | READY | T1 QSIG Hardware 85 | Q2168-X SLMO24 1 A | | Q2168-X | 1 | -08 - | READY | 91 | Q2158-X SLMO24 1 A | | Q2158-X | 1 | -05 - | READY | 97 | Q2246-X SLMA24 A |*| | | | NPR | 103 | Q2303-X20 STMI-HFA 3 A | | Q2303-X20 | 1 | -03 - | READY | 109 | AVAILABLE | | AVAILABLE | | | | 115 | AVAILABLE | | AVAILABLE | | | | 121 | Q2468-X RG-USA | | Q2468-X | 1 | - | READY |



Next, ensure the trunk group is created. <DIS-BUEND TGRP = 90 FORMAT = L DIS-BUEND:90,L; H500: AMO BUEND STARTED -------------------------- FORMAT = L -----------------------------------+ TGRP NUMBER : 90 TGRP NAME : VOICE MAIL MAXIMUM NO. : 23 | CHARCON : NEUTRAL | SUBGROUP NO.: 3 DEVICE TYPE : S1CONN TRACENO : 0 | RESERVED : N SEARCH MODE : CIRCULAR ACD THRESHOLD : * | NUMBER OF ASSOCIATED ROUTES : 1 PRIORITY : 1 | TDDRFLAG : OFF TDDRTHRESHOLD: SOURCEGROUPIDX : 1 | | GDTRRULE : 0 ACDPMGRP : 0 | | THE FOLLOWING TRUNKS (LTG-LTU-SLOT-CCT) HAVE BEEN ALLOCATED: | +------------------------------------------------------------------------+ | 1- 2- 79-0 1 | 1- 2- 79-0 2 | 1- 2- 79-0 3 | | 1- 2- 79-0 4 | 1- 2- 79-0 5 | 1- 2- 79-0 6 | | 1- 2- 79-0 7 | 1- 2- 79-0 8 | 1- 2- 79-0 9 | | 1- 2- 79-0 10 | 1- 2- 79-0 11 | 1- 2- 79-0 12 | | 1- 2- 79-0 13 | 1- 2- 79-0 14 | 1- 2- 79-0 15 | | 1- 2- 79-0 16 | 1- 2- 79-0 17 | 1- 2- 79-0 18 | | 1- 2- 79-0 19 | 1- 2- 79-0 20 | 1- 2- 79-0 21 | | 1- 2- 79-0 22 | 1- 2- 79-0 23 | | +------------------------------------------------------------------------+ AMO-BUEND-111 TRUNK GROUP

Ensure the Digital T1 Trunks are configured properly. <DIS-TDCSU:1-2-79-0 PEN2 = DEV = TYPE = TGRP = FORMAT =

Trunk Group (example)

PSS1V2 - T1 QSIG Protocol

SEGMENT 1

Note: SEGMENT 8 is currently not supported with Avaya MM

DIS-TDCSU:1-2-79-0,,,,,; H500: AMO TDCSU STARTED +------------------------ DIGITAL TRUNK (FORMAT=L) ----------------------+ | DEV = S1CONN PEN = 1-02-079-0 TGRP = 90 | |----------------------------------------------------------------------| | PROTVAR = PSS1V2 INS = Y SRCHMODE = CIR | | COTNO = 90 COPNO = 90 DPLN = 0 | | ITR = 0 COS = 75 LCOSV = 6 | | LCOSD = 1 CCT = DESTNO = 90 | | SEGMENT = 1 DEDSCC = DEDSVC = NONE | | FACILITY = DITIDX = SRTIDX = | | TRTBL = GDTR SIDANI = N ATNTYP = TIE | | CBMATTR = NONE NWMUXTIM = 10 TCHARG = N | | SUPPRESS = 0 DGTPR = CHIMAP = N | | ISDNIP = ISDNNP = | | PNPL2P = PNPL1P = PNPAC = | | TRACOUNT = 31 SATCOUNT = MANY NNO = 90 | | ALARMNO = 0 FIDX = 1 CARRIER = 1 | | ZONE = EMPTY COTX = 90 FWDX = 5 | | DOMTYPE = UNKNOWN DOMAINNO = 0 TPROFNO = | | INIGHT = CCHDL = | | UUSCCX = 16 UUSCCY = 8 FNIDX = 1 | | CLASSMRK = EC & G711 SRCGRP = 1 | | TCCID = |




|----------------------------------------------------------------------| | BCNEG = N BCGR = 1 LWPAR = 1 | | LWPP = LWLT = LWPS = | | LWR1 = LWR2 = | | SVCDOM = | | BCHAN = 1 && 23 | | | +----------------------------------------------------------------------+ AMOUNT OF B-CHANNELS IN THIS DISPLAY-OUTPUT: 23 AMO-TDCSU-111 DIGITAL TRUNKS

Ensure the Trunk Group’s Class of Service includes the following parameters: <DIS-COP:90; DIS-COP:90; H500: AMO COP STARTED COP: 90 INFO: DEVICE: INDEP SOURCE: DB PARAMETER: LINE WITH START-DIAL-SIGNAL SDL SPECIAL MODE SFRM REGISTRATION OF LAYER 3 ADVISORIES L3AR START-DIALING-SIGNAL TIMER 1 (AMO DTIM2: PARAMETER STADIAL1) TIM1

Ensure the Trunk Group’s Class of Trunk includes the following parameters: AMO-COP -111 CLASS OF PARAMETER FOR DEVICE HANDLER <DIS-COT:90; DIS-COT:90; H500: AMO COT STARTED COT: 90 INFO: DEVICE: INDEP SOURCE: DB PARAMETER: RECALL IF USER HANGS UP IN CONSULTATION CALL RCL KNOCKING OVERRIDE POSSIBLE KNOR CALL EXTEND FOR BUSY, RING OR CALL STATE CEBC UNRESTRICTED SUFFIX DIALING USD NETWORKWIDE AUTOMATIC CALLBACK ON BUSY CBBN NETWORKWIDE AUTOMATIC CALLBACK ON FREE CBFN REGISTRATION OF IMPLAUSIBLE EVENTS IEVT END-OF-DIAL FOR BLOCK IS SET BLOC SEND NO NODE NUMBER TO PARTNER LWNC CONNECTION TO ROUTE OPTIMIZATION NODE ROPT LAST REDIRECTING NUMBER IS SEND TO PHONEMAIL LRPM INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR NLCR TSC-SIGNALING FOR NETWORKWIDE FEATURES (MANDATORY) TSCS USE DEFAULT NODE NUMBER OF LINE DFNN INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR (DATA) NLRD LINE WITH IMPLICIT NUMBERS LINO NO SIMPLE DIALOG AVAILABLE NOSD RESERVED ELEMENT R251 NO TONE NTON


Note: Ensure AOCC is not present on the COT, as this will prevent Call ID transfers failure from the Attendant Console.

Verify the QSIG Protocol is available: <dis-prode:db,vartab; DIS-PRODE:DB,VARTAB; H500: AMO PRODE STARTED PVCDNO : 16 "UNITED STATES OF AMERICA " VERSION: B0-EL0.20.003 +---------------------+--------+--------+---------------------------+ | PROTVAR | | PDNAME | PDSTRING | +---------------------+--------+--------+---------------------------+ | CORNV33 | PDNORM | PD01 | CORNET-N 1.3f (IM) | | | PDA1 | PD02 | NI-2 PRI MAINTENANCE | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | ETSI | PDNORM | PD03 | EURO-ISDN REF-T USER-SIDE | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | EDSS1NET | PDNORM | PD04 | EURO-ISDN REF-T NET-SIDE | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | SBQ9311 | PDNORM | PD05 | S0-BUS DSS1 ETS 300 403 ) | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | SBDSS1 | PDNORM | PD05 | S0-BUS DSS1 ETS 300 403 ) | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | PROTVAR | | PDNAME | PDSTRING | +---------------------+--------+--------+---------------------------+ | PSS1V2 | PDNORM | PD06 | ISO QSIG Second ed. SS | This is the QSIG protocol. | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | SBNIBRI | PDNORM | PD07 | S0-BUS NI-BRI GR-268-CORE | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | ATT4ESS | PDNORM | PD08 | AT&T 4ESS (TR41459) | | | PDA1 | PD09 | AT&T 4ESS (TR41459) MAINT | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | MCI600 | PDNORM | PD12 | MCI DEX 600 014-0018-04 | | | PDA1 | PD11 | MCI 014-0018-04 MAINT | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | SPRINT | PDNORM | PD08 | AT&T 4ESS (TR41459) | | | PDA1 | PD09 | AT&T 4ESS (TR41459) MAINT | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | NI2 | PDNORM | PD13 | NI-2 PRI (SR-4619) | | | PDA1 | PD02 | NI-2 PRI MAINTENANCE | | | PDA2 | | | +---------------------+--------+--------+---------------------------+ | CORNUS | PDNORM | PD14 | CORNET-N 1.3f (US) | | | PDA1 | | | | | PDA2 | | | +---------------------+--------+--------+---------------------------+




Ensure the Classes of Services are configured as recommended: <dis-cossu:LCOSV,6; DIS-COSSU:LCOSV,6; H500: AMO COSSU STARTED +----+----------------------------------------------------------------+- |LCOS| LAUTH | | | V | 1 2 3 4 5 6 | | |1234567890123456789012345678901234567890123456789012345678901234|COPIN| | |>SERVICE INFORMATION | NUM | +----+----+----|----+----|----+----|----+----|----+----|----+----|----+- | 6|XXXXXX.....................................................| 0 | | |LCROPTS: CONFTN | | +----+-----------------------------------------------------------+-----+ AMO-COSSU-111 CLASSES OF SERVICE <DIS-COSSU:LCOSD,1; DIS-COSSU:LCOSD,1; H500: AMO COSSU STARTED +----+------------------------------------------------------------+-----+ |LCOS| LAUTH | | D | 1 2 3 4 5 6 | |1234567890123456789012345678901234567890123456789012345678901234|COPIN| | |>SERVICE INFORMATION |NUM | +----+----+----|----+----|----+----|----+----|----+----|----+----|--+---+ | 1|X..........................................................| . | +----+------------------------------------------------------------+-- AMO-COSSU-111 CLASSES OF SERVICE

Display and ensure the Loadware parameters match our recommendation below: DIS-LWPAR:,,,TMD,TMDMOS,1; H500: AMO LWPAR STARTED +---------------------------------------------------------------------+ | BLOCK TYPE TMDN64 OPMODE: MOS BLNO : 1 | +---------------------------------------------------------------------+ | OPMODE: FRAMEESF: [X] BISUB8ON: [X] BDETON : [X] | | TABSON : [ ] NETUSER : [X] TIMLOOP: [ ] | | OESDISTH : 30 OESREQTH: 4 | | SESDISTH : 10 SESREQTH: 10 CABLETYP : 3 | | ACKTIM : 10 DLVTIM : 300 WINDOW : 7 | | OCTMAX : 260 RETMAX : 3 | +---------------------------------------------------------------------+ AMO-LWPAR-111 LOADWARE PARAMETERS FOR NETWORKING MODULES


Ensure a Reference table is created. If not, create one with default values. DIS-REFTA:CIRCUIT,1-2-79-0 KIND = DIS-REFTA:CIRCUIT,1-2-79-0,; H500: AMO REFTA STARTED +-----------------------------------------------------------------------+ | R E F E R E N C E C L O C K C I R C U I T S | +--------------+---------+----------+---+------+------+------+-----+--- | PEN | MODULE | DEVICE |PRI|ERROR |BLOCK |SUPP. |READY|SRCGRP| | | | | | | | |BUT | | | | | | | | |ASYN.| +--------------+---------+----------+--------+------+------+-----+----- | 1- 2- 79- 0 | TMDN_MOS| S1CONN | 0| 32000| N | | N | 1| --------------+---------+----------+---+------+------+------+-----+----- AMO-REFTA-111 REFERENCE CLOCK TABLE

Verify the following System Data is programmed as suggested: <DIS-ZAND:ALLDATA; DIS-ZAND:ALLDATA; H500: AMO ZAND STARTED GENERAL SYSTEM DATA: ==================== TRANSFER = EXTEND , ALERTN = NO , AUTHUP = TA , RNGBKTN = YES , TRANSINH = NO , NIGHT = TA , ITRFWD = YES , HOLDTN = MUSIC , ANATESIG = TONE , DSSLT = 5 , CODTN = YES , CONFSUB = YES , DATEDIS = MMDD, CNTRYCD = K , RCLLT = NO , MELODY = 1, TRCD = , CPBLOWL = 80 , CPBUPPL = 100, CUTHRU1A = NO , PREDIA = NO , SIUANN = D, CO = NO , COEXN = 0 , CBKNO = 5 , SEVDIG = NO , PNNO = 200, DISPMODE = MODE1, PNODECD = 200 , ROUTOPTP = Yes , These parameters are critical

and required for QSIG Path Replacement.

Note: Path Replacement is a PBX function. There is no MM programming to support/control Path Replacement.

ROUTOPTD = No , CALLOFF = YES , PARARING = YES , DSSDEST = YES , ONEPARTY = YES , MSGDELAY = NO , EXCOCO = YES , TRDGTPR = NO , COANN = YES , HOTDIAL = NO , TRANSTOG = NO , NOCFW = NO , HOLDHUNT = NO , POSTDDLY = NO , EXBUSYOV = NO , OVRMST = NO , OVRHUNT = NO , CONITPRO = NO , RECHUNT = YES , CALLACMP = NO ; AMO-ZAND -111 SYSTEM DATA <DIS-ZAND:ALLDATA2; DIS-ZAND:ALLDATA2; H500: AMO ZAND STARTED GENERAL SYSTEM DATA 2: ====================== HOTELNUM = NO , XFHGMAS = YES , DSSPICUP = YES , FASTCFNA = YES , DISPCHES = NO , DISCLHNT = NO , FWDWACKN = NO , BSYHANDF = NO , FWDMAX = 5 , FWDVMS1 = YES



TRCCSN7 = NO , FWDUNDTR = NO COSIND = NO , TRANSCO = NO ANSES = NO , OLISFREE = ONHOOK , TEXTDISP = CENTER, PABXSELL = HICOM , DSPOWNNO = YES , DIRREC = NO , CSDTYPE = STANDARD, CONFTNCD = NO , LNR = YES , ROLCKVCM = NO , FACBUF = 1 , VCMTRANS = NO , HOWLTONE = NO , DISPNUUN = PRIVATE NUMBER , DISPTGNA = YES , POSTDRED = NO , GRCALL = NO , MAILSCRL = NO , ACTIVE TEXTSEL = AMERICAN , RELOAD TEXTSEL = AMERICAN , INDNADIS = YES , UUS = DIV, NOCFWTAC = NO , ISYNCHG = NO ROUTTONE = NO , SOFTREST = SIMPLEX , CALWTANA = NO , CBPBUSY = YES , SWSTAT = YES , VIRSUBNO = NO , ECN = , OOSTONE = NO , TYPEDNIS = INTDNIS , CONFTONE = YES , DISPTONE = YES , CAMPON = YES , USRINGTY = K; AMO-ZAND -111 SYSTEM DATA <DIS-ZAND:ALLDATA3 DIS-ZAND:ALLDATA3; H500: AMO ZAND STARTED ALL SYSTEM-DATA 3: ================== NWTOPTIM = 20 SEC , DDSIMPFL = YES , CIDBON = YES , RENSFWD = NO , NETTEAM = YES , VCOCUG = NO , CFUI = YES , NOCFOOO = NO , CLIPSTD = ETSIFSK ; AMO-ZAND -111 SYSTEM DATA

Ensure the Dialing Plan is a “Close Numbering Plan,” as an “Open Numbering Plan” is not recommended. <DIS-WABE:GEN,3562 DPLN = CPS = DAR = DIS-WABE:GEN,3562,,,; H500: AMO WABE STARTED -------------------------------------------------------------------------- | DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS | -------------------------------------------------------------------------- | | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT| | CODE | 1 11111 11112 22 | ANALYSIS | DNI/ADD-INFO | | |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE | -------------------------------------------------------------------------- | 3562 |. .**** ***** **... ..... .*| STN | | Example MM Hunt Group # | | | |DESTNO 90 | | | | |DNNO 0- 0- 90 | -------------------------------------------------------------------------- AMO-WABE -111 DIALLING PLANS, FEATURE ACCESS CODES



Ensure the Trunk Route include the proper info with the following data: <DIS-RICHT:CD CD = DPLN = CPS = SVC = TGRP = LRTE = DNNO = 0-0-90 ROUTOPT = DISPL = DIS-RICHT:CD,,,,,,,0-0-90,,; H500: AMO RICHT STARTED ------------------------------------------------------------------------+ | ROUTES FOR ALL DPLN SVC = VCE | +-------+------------------+----+-+------------------------------+----+-- |CODE |NAME, CQMAX, |TGRP|P| DTMF |LRTE|CPAR| F| | |DESTNO AND CPS |CCNO|L+---+---+---------------+-----+ | W| | | 1 111112| |B|CNV|DSP| TEXT |PULS | | D| | |12345 67890 123452| | | | | |PAUSE| | B| +-------+------------------+----+-+---+---+----------------------+----+-- |90 |..... ..... ......| 90| | F | W | |PP80 | 90| | |NEUTRAL|VOICEMAIL | | | | | | | | | | |DNNO: 90 | | | | | | | | |

These parameters are critical and required for QSIG Path

Replacement

| |PDNNO: 90 | | | | | | | | | | |DESTNO : 90 | | | | | | | | | | |ROUTOPT : YES | | | | | | | | | | |REROUT : YES | | | | | | | | | +-------+------------------+----+-+---+---+----------------+-----+----+-+ +-----------------------------------------------------------------------+

Include these additional Commands to the Trunk Route: CHANGE-RICHT:CD,3562,,0, These RICHT changes are

required. VCE,DTMF,FIX,,"",PP80; ADD-RICHT:PM,1,,,3562, VOICEMAIL;

Forwarding Destination. The forwarding should be configured to access MM, but with consideration to the customers need and environment. <dis-ziel:fwd,3502; DIS-ZIEL:FWD,3502; H500: AMO ZIEL STARTED FWD SOURCE | SERVICE | DTYPE | ITYPE | CFVAR | DESTINATION -------+----------+-------+---------+---------+------------ Example Extension # 3502 | VCE | CFB | INT | SYSTEM | 3562 NAME | VCE | CFNR | INT | SYSTEM | 3562 NAME | VCE | CFNR | EXT | SYSTEM | 3562 NAME | VCE | CFDND | EXT | SYSTEM | 3562 NAME | VCE | CFDND | INT | SYSTEM | 3562 NAME AMO-ZIEL -111 DESTINATIONS FOR VARIOUS STATION FEATURES DISPLAY COMPLETED; <reg-ziel:fwd,3502;



REG-ZIEL:FWD,3502; H500: AMO ZIEL STARTED ADD-ZIEL:FWD,3502,VCE,3562, "",CFB,INT,SYSTEM; ADD-ZIEL:FWD,3502,VCE,3562, "",CFNR,INT,SYSTEM; ADD-ZIEL:FWD,3502,VCE,3562, "",CFNR,EXT,SYSTEM; ADD-ZIEL:FWD,3502,VCE,3562, "",CFDND,EXT,SYSTEM; ADD-ZIEL:FWD,3502,VCE,3562, "",CFDND,INT,SYSTEM; AMO-ZIEL -111 DESTINATIONS FOR VARIOUS STATION FEATURES Activate the Forwarding

conditions REGENERATE COMPLETED; <reg-actda:stn,3502; REG-ACTDA:STN,3502; H500: AMO ACTDA STARTED ADD-ACTDA:STN,3502,FWD,SYSTEM,,,VCE,; ADD-ACTDA:STN,3502,OPTISET,2,4,2,1,4,NORMAL,2,3; AMO-ACTDA-111 SUBSCRIBER FEATURES REGENERATE COMPLETED;

Ensure the Least Cost Routing table is programmed as below: <DIS-LDAT:,90; DIS-LDAT:,90; H500: AMO LDAT STARTED +------------------------------------------------------------------------ LROUTE = 90 NAME = VOICEMAIL SERVICE = ALL | TYPE = NWLCR DNNO OF ROUTE = 90 | SERVICE INFO = | ------+-----+-----+-----+------+----------+------------+----------+------+ | | | | | SCHEDULE | CARRIER | | | LRTEL | LVAL| TGRP| ODR| LAUTH| ABCDEFGH | ZONE | LATTR | LDSRT| ------+-----+-----+-----+------+----------+------------+----------+------+ 1 | 1| 90| 90| 1 | ******** | 1 EMPTY | NONE | | | DNNO = 90 | ------+-----+-----+-----+------+----------+------------+----------+------+ AMO-LDAT -111 LCR-DIRECTIONS

Ensure the Number Format table is programmed as below: <dis-lodr:90; DIS-LODR:90; H500: AMO LODR STARTED +-------------------------------------------------------+ | ODR POSITION CMD PARAMETER | +--------+----------------------------------------------+ | 90 | 1 ECHO 1 | | | 2 NPI PRIVATE | | | 3 TON LOCAL | | | 4 END | +--------+----------------------------------------------+ |INFO:VOICEMAIL | +-------------------------------------------------------+ H03: THE NEXT FREE ODR IS 2 AMO-LODR -111 ADMINISTRATION OF LCR OUTDIAL RULES



Ensure the subscriber sets is programmed as recommended: <dis-sbcsu:3502; DIS-SBCSU:3502; H500: AMO SBCSU STARTED ---------------------------- USER DATA -------------------------------- STNO =3502 OPT =OPTI COS1 =10 DPLN =1 MAINO =3502 CONN =DIR COS2 =10 ITR =0 PEN = 1- 1- 61- 1 LCOSV1 =9 COSX =0 INS =Y ASYNCT =500 LCOSV2 =9 PERMACT = LCOSD1 =2 SSTNO =N EXTBUS = LCOSD2 =2 CBKBMAX =5 TRACE =N RCBKB =N ALARMNO =0 DFSVCANA= SPDI =10 RCBKNA =N Button assigned to

access MM HMUSIC =0 FLASH = SPDC1 = CBKNAMB =Y PMIDX =1 SPDC2 = COMGRP =0 SECR =N DIGNODIS=N DSSTNA =N STD =22 CALLOG =NONE DSSTNB =Y TEXTSEL = AMERICAN REP =0 OPTICOM =N OPTIUSB : VPI = IDCR =N OPTICA =1 OPTIS0A :0 VCI = OPTIDA =0 OPTISPA :0 PATTERN = OPTIABA :0 DCFWBUSY=Y* HEADSET =NOIND APICLASS=

This parameter allows DTMF usage for MM

DNIDSP =Y HSKEY =HSIND ACFAPPL = DTMFBLK =N IPPASSW = DTMFCTRD=Y BASICSVC= DVCFIG =OPTISET TSI =1 SPROT = SOPTIDX = DPROT = DOPTIDX = FPROT = FOPTIDX = ------------------- ACTIVATION IDENTIFIERS FOR FEATURES --------------- FWDS :N HTOS :N DND :N FWDD :N HTOD :N VCP :Y TWLOGIN :N FWDF :N HTOF :N CWT :N ------------------- FEATURES AND GROUP MEMBERSHIPS ---------------------- PUGR : ESSTN : KEYSYS :Y NOPTNO : HUNT CD :N ------------------- SUBSCRIBER ATTRIBUTES (AMO SDAT) -------------------- AGENT CAF CASTMON CBSTMON KNOVR VC ------------------------------------------------------------------------ AMO-SBCSU-111 STATION AND S0-BUS CONFIGURATION OF SWITCHING UNIT DISPLAY COMPLETED;

* The DCFWBUSY parameter set to Y will Delay the Call on a Forward or Busy so that the station will ring briefly before going covering to voice mail. If you set this to N the call will forward immediately to Voice Mail and not ring.




Ensure a Mailbox (MB) key is associated with the digital sets to access MM. <dis-tapro:std,1,optiset; DIS-TAPRO:STD,1,OPTISET; H500: AMO TAPRO STARTED +-----+---------+----------------------------------------------------------+ | STD | DIGTYP | "SERVICE INFORMATION" KEY LAYOUT +-----+---------+----------------------------------------------------------+ | 1 | OPTIT12 | "8 KEYS I.M. STD 1: ENTRY 8 ALTERNATIVE " | | | | 1 ACDLOG 2 ACDAV 3 ACDNAV 4 ACDWORK 5 MB | | | | 6 HS 7 CONF 8 HOLD 9 FWD 10 LINE | | | | 11 LINE 12 LINE | + - - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - -+ | | OPTIA1 | 1 VACANT 2 VACANT 3 VACANT 4 VACANT 5 VACANT | | | 6 VACANT 7 VACANT 8 VACANT 9 VACANT 10 VACANT | | | 11 VACANT 12 VACANT 13 VACANT 14 VACANT 15 VACANT | + - - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - | | OPTIA2 | 1 VACANT 2 VACANT 3 VACANT 4 VACANT 5 VACANT | | | 6 VACANT 7 VACANT 8 VACANT 9 VACANT 10 VACANT | | | 11 VACANT 12 VACANT 13 VACANT 14 VACANT 15 VACANT | + - - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - | | OPTIA3 | 1 VACANT 2 VACANT 3 VACANT 4 VACANT 5 VACANT | | | 6 VACANT 7 VACANT 8 VACANT 9 VACANT 10 VACANT | | | 11 VACANT 12 VACANT 13 VACANT 14 VACANT 15 VACANT | + - - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - | | OPTIA4 | 1 VACANT 2 VACANT 3 VACANT 4 VACANT 5 VACANT | | | 6 VACANT 7 VACANT 8 VACANT 9 VACANT 10 VACANT | | | 11 VACANT 12 VACANT 13 VACANT 14 VACANT 15 VACANT +-----+---------+-------------------------------------------------------- AMO-TAPRO-111 PROGRAMMABLE KEY DEFINITION FOR DIGITAL TERMINALS DISPLAY COMPLETED;

Save these PBX Changes exe-updat:bp,all;

- continued on next page -


5.0.1 SIEMENS Q-2216-X T1 CARD CONFIGURATION This section provides details for administering T1 when using a Q-2216-X T1 Card.

NOTE: Although these screens were taken from a working system, they are provided here for illustration purposes only! It is recommended that a qualified Siemens technician review the customer’s HiPath QSIG programming for accuracy.

*** To find the board/card details *** <dis-bcsu; DIS-BCSU; H500: AMO BCSU STARTED ADDRESS : LTG 1 LTU 1 SOURCE GROUP 1 ALARMNO-LTU 0 -----+-----------+--------+---+-+-+---+-+------------+------------+------------ | | | |S|H|AL-| | | | | ASSIGNED | MODULE |FCT|E|W|ARM| | INSERTED | HW- | MODULE PEN | MODULE | TYPE |ID |C|Y|NO | | MODULE |STATE INFO | STATUS -----+-----------+--------+---+-+-+---+-+------------+------------+------------ 19 | AVAILABLE 0| | AVAILABLE | | 25 | Q2196-X DIU-N2 1 A 0| | Q2196-X | 1 -07 - | READY 31 | Q2191-C SLMAC A 0| | Q2191-C | 1 -08 - | READY 37 | Q2168-X SLMO24 1 A 0| | Q2168-X | 1 -11 - | READY 43 | AVAILABLE 0| | AVAILABLE | | 49 | AVAILABLE 0| | AVAILABLE | | 55 | AVAILABLE 0| | AVAILABLE | | 61 | AVAILABLE 0| | AVAILABLE | | 67 | AVAILABLE 0| | AVAILABLE | | 73 | Q2266-X LTUCA 0| | Q2266-X | 1 -13 - | READY 79 | Q2159-X150 TM2LP A 0| | Q2159-X150 | 1 -07 - | READY 85 | AVAILABLE 0| | AVAILABLE | | 91 | AVAILABLE 0| | AVAILABLE | | 97 | AVAILABLE 0| | AVAILABLE | | 103 | Q2216-X DIU2U-M 6 A 0| | Q2216-X | 1 -06 - | READY 109 | AVAILABLE 0| | AVAILABLE | | 115 | AVAILABLE 0| | AVAILABLE | | 121 | AVAILABLE 0| | AVAILABLE | | AMO-BCSU -92 BOARD CONFIGURATION, SWITCHING UNIT DISPLAY COMPLETED; **** Create a trunk group **** <dis-buend TGRP = FORMAT = l DIS-BUEND:,L; H500: AMO BUEND STARTED +--------------------------- FORMAT = L --------------------------------+ | TGRP NUMBER : 50 TGRP NAME : T1 LINES MAXIMUM NO. : 30 | | CHARCON : NEUTRAL | | SUBGROUP NO.: 1 DEVICE TYPE : S1CONN TRACENO : 0 | | SEARCH MODE : CIRCULAR ACD THRESHOLD : * | | NUMBER OF ASSOCIATED ROUTES : 1 PRIORITY : 2 | | TDDRFLAG : ON TDDRTHRESHOLD: 2 SOURCEGROUPIDX : 1 | | GDTRRULE : 0 ACDPMGRP : 0 | | THE FOLLOWING TRUNKS (LTG-LTU-SLOT-CCT) HAVE BEEN ALLOCATED: | +------------------------------------------------------------------------------+ | 1- 1-103-0 1 | 1- 1-103-0 2 | 1- 1-103-0 3 | | 1- 1-103-0 4 | 1- 1-103-0 5 | 1- 1-103-0 6 | | 1- 1-103-0 7 | 1- 1-103-0 8 | 1- 1-103-0 9 | | 1- 1-103-0 10 | 1- 1-103-0 11 | 1- 1-103-0 12 | | 1- 1-103-0 13 | 1- 1-103-0 14 | 1- 1-103-0 15 | | 1- 1-103-0 16 | 1- 1-103-0 17 | 1- 1-103-0 18 | | 1- 1-103-0 19 | 1- 1-103-0 20 | 1- 1-103-0 21 | | 1- 1-103-0 22 | | |




+------------------------------------------------------------------------------+ AMO-BUEND-92 TRUNK GROUP DISPLAY COMPLETED; ******* Create the T1 qsig trunk ******** <dis-tdcsu PEN1 = 1-1-103-0; DIS-TDCSU:1-1-103-0; H500: AMO TDCSU STARTED +------------------------ DIGITAL TRUNK (FORMAT=L) -------------------------+ | DEV = S1CONN PEN = 1-01-103-0 TGRP = 50 | |---------------------------------------------------------------------------| | PROTVAR = PSS1V2 INS = Y SRCHMODE = CIR | | COTNO = 50 COPNO = 50 DPLN = 0 | | ITR = 0 COS = 12 LCOSV = 6 | | LCOSD = 1 CCT = DESTNO = 50 | | SEGMENT = 1 DEDSCC = DEDSVC = NONE | | FACILITY = DITIDX = SRTIDX = | | TRTBL = GDTR SIDANI = N ATNTYP = TIE | | CBMATTR = NONE NWMUXTIM = 10 TCHARG = N | | SUPPRESS = 0 DGTPR = CHIMAP = N | | ISDNIP = ISDNNP = | | PNPL2P = PNPL1P = PNPAC = | | TRACOUNT = 31 SATCOUNT = MANY NNO = 50 | | ALARMNO = 0 FIDX = 1 CARRIER = 1 | | ZONE = EMPTY COTX = 50 FWDX = 1 | | DOMTYPE = UNKNOWN DOMAINNO = 0 TPROFNO = | | INIGHT = CCHDL = | | UUSCCX = 16 UUSCCY = 8 FNIDX = 1 | | CLASSMRK = EC & G711 & G729OPT SRCGRP = | | TCCID = | |---------------------------------------------------------------------------| | BCNEG = N BCGR = 1 LWPAR = 1 | | LWPP = LWLT = LWPS = | | LWR1 = LWR2 = | | DMCALLWD = DMCSEC = VNNO = | | SVCDOM = | | BCHAN = 1 && 22 | | | +---------------------------------------------------------------------------+ AMOUNT OF B-CHANNELS IN THIS DISPLAY-OUTPUT: 22 AMO-TDCSU-92 DIGITAL TRUNKS DISPLAY COMPLETED; **** Class of trunk to be added prior to TDCSU creation **** <dis-cot:50; DIS-COT:50; H500: AMO COT STARTED COT: 50 INFO: DEVICE: INDEP SOURCE: DB PARAMETER: RECALL IF USER HANGS UP IN CONSULTATION CALL RCL UNRESTRICTED SUFFIX DIALING USD KNOCKING OVERRIDE POSSIBLE KNOR CALL EXTEND FOR BUSY, RING OR CALL STATE CEBC NETWORKWIDE AUTOMATIC CALLBACK ON BUSY CBBN NETWORKWIDE AUTOMATIC CALLBACK ON FREE CBFN REGISTRATION OF IMPLAUSIBLE EVENTS IEVT END-OF-DIAL FOR BLOCK IS SET BLOC SEND NO NODE NUMBER TO PARTNER LWNC CONNECTION TO ROUTE OPTIMIZATION NODE ROPT INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR NLCR TSC-SIGNALING FOR NETWORKWIDE FEATURES (MANDATORY) TSCS USE DEFAULT NODE NUMBER OF LINE DFNN INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR (DATA) NLRD LINE WITH IMPLICIT NUMBERS LINO LAST REDIRECTING NUMBER IS SEND TO PHONEMAIL LRPM NO SIMPLE DIALOG AVAILABLE NOSD AUTOM.DTMF CONVERSION ON INCOM.CALL WHILE IN TALK STATE AMFC NO TONE NTON AMO-COT -92 CLASS OF TRUNK FOR CALL PROCESSING DISPLAY COMPLETED;



**** Class of parameter to be added prior to TDCSU creation **** <dis-cop:50; DIS-COP:50; H500: AMO COP STARTED COP: 50 INFO: DEVICE: INDEP SOURCE: DB PARAMETER: LINE WITH START-DIAL-SIGNAL SDL SPECIAL MODE SFRM REGISTRATION OF LAYER 3 ADVISORIES L3AR START-DIALING-SIGNAL TIMER 1 (AMO DTIM2: PARAMETER STADIAL1) TIM1 AMO-COP -92 CLASS OF PARAMETER FOR DEVICE HANDLER DISPLAY COMPLETED; **** Class of service for all extension/trunks **** <dis-cossu:cos,12; DIS-COSSU:COS,12; H500: AMO COSSU STARTED +------+-----------------+---------------+-----------------+ | COS | VOICE | FAX | DTE | +------+-----------------+---------------+-----------------+ | 12 |> | | | TA | NOCO | NOCO | | | TNOTCR | NOTIE | NOTIE | | | CDRC | | | | | CDRIND | | | | | CDRINT | | | | | COSXCD | | | | | MB | | | | | CFNR | | | | | VCE | | | | | FWDNWK | | | | | TTT | | | | | CFB | | | | | FWDFAS | | | | | FWDBAS | | | | | FWDECA | | | | | FWDEXT | | | +------+-----------------+---------------+-----------------+ AMO-COSSU-92 CLASSES OF SERVICE DISPLAY COMPLETED; ***** LCR Class of service for all extension/trunks **** <dis-cossu:lcosv; DIS-COSSU:LCOSV; H500: AMO COSSU STARTED +----+----------------------------------------------------------------+-----+ |LCOS| LAUTH |COPIN| | V | 1 2 3 4 5 6 | | | |1234567890123456789012345678901234567890123456789012345678901234| | | |>SERVICE INFORMATION | | +----+----+----|----+----|----+----|----+----|----+----|----+----|----+-----+ | 1|XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX| 0 | | |>LCR ATTENDANT FOR DATA | | | 2|X...............................................................| 0 | | 3|XX..............................................................| 0 | | 4|XXX.............................................................| 0 | | 5|XXXX............................................................| 0 | | 6|XXXXXX..........................................................| 0 | +----+----------------------------------------------------------------+-----+ AMO-COSSU-92 CLASSES OF SERVICE DISPLAY COMPLETED;



**** Outgoing trunk Route creation **** <dis-richt:all; DIS-RICHT:ALL; H500: AMO RICHT STARTED +------------------------------------------------------------------------------+ | ROUTES FOR ALL DPLN SVC = VCE | | | +-------+------------------+----+-+------------------------------+-----+----+--+ |CODE |NAME, CQMAX, |TGRP|P| DTMF | LRTE|CPAR| F| | |DESTNO AND CPS |CCNO|L+---+---+----------------+-----+ | | W| | | 1 111112| |B|CNV|DSP| TEXT |PULS | | | D| | |12345 67890 123452| | | | | |PAUSE| | | B| +-------+------------------+----+-+---+---+----------------------+-----+----+--+ |50 |..... ..... ......| 50| | F | W | |PP80 | 50| | | |NEUTRAL|VOICEMAIL | | | | | | | | | | | |DNNO: 50 | | | | | | | | | | | |PDNNO: 50 | | | | | | | | | | | |DESTNO :50 | | | | | | | | | | | |ROUTOPT :YES | | | | | | | | | | | |REROUT :YES | | | | | | | | | | +-------+------------------+----+-+---+---+----------------+-----+-----+----+--+ +------+----------------------+------------------------------+--------+ | IDX | SAN | NAME | TYPE | +------+----------------------+------------------------------+--------+ | 1|6999 |VOICEMAIL |OTHER | +------+----------------------+------------------------------+--------+ AMO-RICHT-92 TRUNK ROUTING DISPLAY COMPLETED; ***** Outward dial rule creation ***** <dis-lodr ODR = 6; DIS-LODR:6; H500: AMO LODR STARTED +-------------------------------------------------------+ | ODR POSITION CMD PARAMETER | +--------+----------------------------------------------+ | 6 | 1 ECHOALL | | | 2 END | +--------+----------------------------------------------+ H03: THE NEXT FREE ODR IS 7 AMO-LODR -92 ADMINISTRATION OF LCR OUTDIAL RULES DISPLAY COMPLETED; ***** LCR Data Link with the route ***** <dis-ldat; DIS-LDAT; H500: AMO LDAT STARTED +------------------------------------------------------------------------------+ | LROUTE = 50 NAME = VOICEMAIL SERVICE = VCE | | TYPE = NWLCR DNNO OF ROUTE = 50 | | SERVICE INFO = | +------+-----+-----+----+-----+----------+-----------+----------+------+-------+ | | | | | | SCHEDULE | CARRIER | | | | |LRTEL | LVAL|TGRP | ODR|LAUTH| ABCDEFGH | ZONE| LATTR | LDSRT|COTIDX | +------+-----+-----+----+-----+----------+-----------+----------+------+-------+ | 1| 1| 50| 6| 1 | ******** | 1 EMPTY| WCHREG | | 0 | +------------------------------------------------------------------------------+ AMO-LDAT -92 LCR-DIRECTIONS DISPLAY COMPLETED;



**** Master Dial plan where all stn/trunk/features codes are declared **** <dis-wabe:gen CD = DPLN = CPS = DAR = stn; DIS-WABE:GEN,,,,STN; H500: AMO WABE STARTED ------------------------------------------------------------------------------ | DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS | ------------------------------------------------------------------------------ | | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT | | CODE | 1 11111 11112 22| ANALYSIS | DNI/ADD-INFO | | |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE | ------------------------------------------------------------------------------ | 6000 - 6023 |. .**** ***** **... ..... .*| STN | | | | | |DESTNO 0 | | | | |DNNO 10- 10-100*| | 6024 - 6025 |. .**** ***** **... ..... .*| STN | R | | | | |DESTNO 0 | | | | |DNNO 10- 10-100*| | 6026 - 6049 |. .**** ***** **... ..... .*| STN | | | | | |DESTNO 0 | | | | |DNNO 10- 10-100*| | 6050 - 6998 |. .**** ***** **... ..... .*| STN | R | | | | |DESTNO 0 | | | | |DNNO 10- 10-100*| ------------------------------------------------------------------------------ | DIGIT INTERPRETATION VALID FOR ALL DIAL PLANS | ------------------------------------------------------------------------------ | | CALL PROGRESS STATE | DIGIT | RESERVED/CONVERT | | CODE | 1 11111 11112 22| ANALYSIS | DNI/ADD-INFO | | |0 12345 67890 12345 67890 12| RESULT | *=OWN NODE | ------------------------------------------------------------------------------ | 6999 |. .**** ***** **... ..... .*| STN | | | | | |DESTNO 50 | | | | |DNNO 0- 0- 50 | | | | |PDNNO 0- 0- 50 | ------------------------------------------------------------------------------ AMO-WABE -92 DIALLING PLANS, FEATURE ACCESS CODES DISPLAY COMPLETED; Please refer to the Consideration section at the end of this document for special PBX programming considerations.


Configuring the MAS 6.0 CONFIGURING THE MESSAGE APPLICATION SERVER Configuring the MAS platform for proper PBX integration requires configuring several menus accessed within the Voice Mail System Configuration application, and a certified MM engineer.

Access the Voice Mail System Configuration application from the

MAS program group. Expand all fields so all-applicable options are visible.

The following programming is a continuation from the Modular Messaging (MAS section) Installation Guide:

1. Select the Voice Mail Domain 2. Expand PBXs 3. Select the newly created Siemens T1 Hipath (QSIG) 4. Access the General (QSIG) PBX Configuration tab 5. DTMF Inter-Digit Delay during Dialing (ms) = 80 6. DTMF Length during Dialing (ms) = 80 7. DTMF Length during Detection (ms) = 50

Next access the Transfer/Outcall tab Transfer Mode = Blind

Next access the Tone Detection tab

Maximum Silence before Hanging Up (ms) = 6000 Next access the Outgoing Call tab

1. Layer Protocol = G.711 u-Law 2. BC Transfer Cap = Speech 3. Number Type = Unknown 4. Number Plan = Unknown 5. Origin Number = * (see below) 6. Select OK to save changes

Note: Confirm these ISDN values with your PBX vendor. If these values do not match the ISDN protocol, then transfer and out calling will not work. * Enter the MAS server pilot number in the Origin Number field Next access the Message Waiting Indicator (MWI) tab

1. Enable Message Waiting Indicator (MWI) = Enable by checking the box

2. MAS MWI Server = Enter the name of the MWI server created during the installation procedure.



3. Scheduled MWI updates: Active or Inactive = Configure as per customer requirements.*

4. Maximum Requests per Minute = 200 5. Message Application Servers that Support MWI = This box

should contain a list of MAS servers capable of placing MWI requests.

6. Select OK to save changes *Note: The Scheduled MWI updates parameter is only available on MM 3.x

Next access the Port Groups General tab under the MAS name 1. Click Add Group Button

NOTE: The MWI port within the MWI Port Group it’s used by the MWI sub-system to control concurrent MWI requests. This does not affect incoming/outgoing traffic to the port in anyway. All MWI function is handled by the D-Channel.

2. Name Group MWI 3. Within the new MWI Port Group uncheck all Ports except the

MWI port. This will be the upper most port of the Trunk Group. Port 23 on a single board, Port 46 if 2 boards, or Port 69 if 3 boards are used (see side NOTE).

4. Select the Default Group under Port Groups and ensure it is configured to meet the customer’s need for Incoming and Outgoing under Port Group Usage.

5. Next check all Ports (including the MWI port). 6. Select OK to save changes

Next access the QSIG General tab within the PBX Type tab

1. Telephony Type = Dialogic QSIG 2. Under PBXs ensure Siemens (Dialogic QSIG) is selected 3. Select OK to save changes

Next access the General tab within the Telephony Interface

(Dialogic-QSIG) tab Tip: To make the QSIG or set emulation telephony interface active, click the down arrow and click Make Active. If the QSIG or set emulation telephony interface is already active, this field does not appear.

1. Playback Volume = 2 2. Maximum Concurrent Calls = Enter the number of ports

connected to the PBX (i.e. 23) 3. Port = Ports are enabled by default Note: The MAS service must be restarted to allow port disabling

4. Select OK to save changes Next access the General tab within the PBX Integration

1. QSIG = Enable by checking the box 2. Access the QSIG/DSE tab 3. Port Group Name = MWI (or name used in Port Groups) 4. Max MWI Sessions = 1 5. Indicator On/Off signals must use same port = Enabled by

checking the box 6. MWI On Field = ^O,%s,^O (Gray out, no changes)



7. MWI Off Field = ^F,%s,^F (Gray out, no changes) 8. Select OK to save changes

After making these changes, return to “Configuring the voicemail system” within the S3400 Message Server Installation guide. Ensure you are prompted to restart the Message Application Server services to apply these changes.

8.0 CONSIDERATIONS/ALTERNATIVES Important notes regarding this

integration 8.1 Within the Voice Mail System Configuration, access the

"Telephone User Interface," and under the "Receptionist" tab, DO NOT select "Inform Subscriber Transfer is from Auto Attendant" (leave unchecked). Otherwise we will see issues with tromboning and Path Replacement.

8.2 Find Me and Call Me phone numbers do not support using commas in the dial string before an '&'. Comma usage must be entered after an '&' in the dial string within the MM Subscriber Option (client s/w).

8.3 Call transfers may not display the Call ID to ringing phones. The Call ID is not provided until the subscriber answers the phone. This issue was resolved in MM 3.0.

8.4 MWI will fail if both QSIG T1 spans are configured for QTU. When configuring the QSIG T1 board (refer to page 4-39 of the MM Installation Guide) ensure only the first span is configured for QTU within the Interface tab, under the ISDNProtocol. The second span should be configured for “none.”

8.5 A registry key is needed for call diversion on Do Not Disturb and Delayed Call Forward on Busy. When registry key is added calls will then divert via a Busy Condition. Without registry key calls will be treated as a direct call to the system.

Registry key setting:

[HKEY_LOCAL_MACHINE\SOFTWARE\Octel\Geneva\Vcm_TelephonyServiceMgr\QSIG] "DefaultDiversionReason"=dword:00000003

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CHANGE HISTORY

Revision Issue Date

Reason for Change

Version A 11/08/05 GA Release

Version B 3/30/06 Added requirement of minimum of MM2.0 SP4 or later in Section 2.0

Version C 4/11/06 Updated CN to meet MM 3.0. Added new Schedule MWI update parameter noted for MM3.0 in Section 6.0

Removed Consideration = DND not supported.

Removed Consideration = Caller ID not passing until call answered. This was fixed in MM3.0

Added Consideration 8.6 – registry key needed for call diversion for DND and Delay.

Version D 6/1/07 Updated Consideration 8.4

Version E 11/08/2007 Added Section 5.0.1 detailing programming for Q-2216-X T1 card

Version F 12/7/2007 Added note about CFWBUSY in subscriber (station) programming section 5.0 near end.

Version G 1/25/2008 Added AMFC to Class of Trunk (COT) settings in Section 5.0.1. This allows the digital sets to generate DTMF when Find me is used.

Version H 3/3/2008 Updated Considerations section 8.3 noting Call transfers may not display the Call ID to ringing phones resolved in MM 3.0. Also removed section regarding enabling anti-trombone. This is not required as Siemens HiPath supports QSIG Call Re-Route.

Version I 05/05/08 Updated to support MM 4.0

Version J 05/16/08 Removed Dialogic Driver release from Section 2.0

©2008 AVAYA Inc. All rights reserved. All trademarks identified by the ®, SM and TM are registered trademarks, servicemarks or trademarks respectively. All other trademarks are properties of their respective owners. The above information is based on knowledge available at the time of publication and is subject to change without notice. Printed in U.S.A.

AVAYA Inc. 1033 McCarthy Blvd Milpitas, CA 95035 (408) 577- 7000 http://www.avaya.com

siemens hipath 4000 - avaya support · 2008-05-15 · avaya configuration note 88029 – rev. j...

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