shea waste and resource management...the shea waste and resource management scheme comprises eight...

SHEA Waste and Resource Management Scheme Specification

1275 SHEA Waste Scheme Specification v15.1 © 2018 Energy and Utility Skills Group

Introduction SHEA WASTE AND RESOURCE MANAGEMENT

The Safety, Health and Environmental

Awareness, or SHEA Waste and Resource

management scheme is designed for all

persons who require access to operational

sites, both permanent and temporary, including

all levels of operatives, supervisors and

management.

The SHEA Waste and Resource management

scheme comprises eight modules. The seven

core modules are common to all utility

industries and form the basis of health, safety

and environmental law and workplace practice.

A further module provides the industry specific

content. It is designed to provide evidence that

an individual has demonstrated an appropriate

level of knowledge, understanding and

behavioural awareness. It is a passport

scheme and does not indicate any level of

technical competence or skilled expertise.

The scheme is affiliated with the Construction

Skills Certification Scheme (CSCS), allowing

utility workers to access CSCS controlled sites

for purposes of utilities work without the need

to hold a separate card. The utilities industry

shares a common goal and commitment to

robust mechanisms that enable all workers to

demonstrate health and safety awareness and

relevant skills and competences. CSCS

affiliated cards carry the CSCS hologram in the

top left corner. A coloured bar may also appear

under this hologram denoting the level that the

operative has achieved in line with the CSCS

card colour scheme.


Scheme Structure

The scheme consists of 8 modules covering the following core health, safety and environment content:

Module 1: Introduction to the waste sector

Module 2: Legislation, regulation and company procedures

Module 3: Health and safety in the workplace

Module 4: What happens if things go wrong?

Module 5: Occupational hazards and consequences

Module 6: Onsite risks and precautions

Module 7: The environment

Module 8: Waste collection: drivers and operatives (Waste specific module)

Scheme specification This section identifies the required learning and assessment for each module. It specifies this through

identifying both overarching learning aims and associated, specific learning outcomes.


Module 1: Introduction to the waste sector

This module has been designed to provide learners with awareness of the waste industry.

There are 4 learning outcomes for this module:

LO1: Understand waste hierarchy and the processes

LO2: Know waste type and classification

LO3: Understand how waste is processed and sorted after collection

LO4: Know the purpose of materials recycling facilities (MRF) and landfill

Module 2: Legislation, regulation and company

procedures

This module has been designed to provide learners with awareness of legislation, regulation and

company procedures when working in the waste industry.


LO1: Know the Employer responsibilities relating to the Health & Safety legislation, regulation and

Company procedures

LO2: Know their roles and responsibilities in relation to the Health & Safety legislation, regulation and

Company procedures

LO3: Understand the Health and Safety regulations and the role of the regulators


Module 3: Health and safety in the workplace

This module has been designed to provide learners with a basic awareness of a hazard and a risk, the

principles of a risk assessment and control measures to reduce the risks.


LO1: Know the difference between a hazard and a risk

LO2: Know how hazards are associated with materials, equipment, the environment and people

LO3: Understand the control measures and principles behind risk assessments and control methods

to reduce risk

Module 4: What happens if things go wrong?

This module has been designed to provide learners with a basic awareness and understanding of fire

safety, hazards and accidents, reporting mechanisms and investigations.


LO1: Understand how hazards occur, the causes of near misses and accidents

LO2: Know how to control risks in a workplace environment

LO3: Understand fire safety and first aid regulations


Module 5: Occupational hazards and consequences

This module has been designed to provide learners with awareness of occupation health and

wellbeing.


LO1: Understand the role of Occupational Health relating to potential risks and hazards in the

workplace

LO2: Know how the regulations Manual Handling and COSHH are applied to the Health and Safety of

the workplace

LO3: Know how to identify hazardous substances, the potential risks involved and how to manage

these risks

Module 6: Onsite risks and precautions

This module has been designed to provide learners with awareness of risks associated with working in

an adverse environment and workplace responsibilities within the waste sector.


LO1: Know the risks associated with excavations and confined spaces

LO2: Understand the principles and requirements of working at heights

LO3: Understand the principles and requirements of working in the vicinity of overhead and rail

services


Module 7: The environment

This module has been designed to provide learners with awareness of the risks to our environment,

employer and employee responsibilities to environmental legislation, regulations and company

procedures.


LO1: Know and understand employer and employee responsibilities regarding environmental

legislation, regulation and company procedures

LO2: Know what to do when things go wrong and the benefits of environmental management

LO3: Know how to identify environmental issues and manage them appropriately

LO4: Know the regulations relating to the environment and waste and how to appropriately deal with

hazardous materials

Module 8: Waste collection: drivers and operatives

This module has been designed to provide learners with awareness of the risks associated with waste

collection, members of the public and safe working practices.


LO1: Know safe practices when working with collection vehicles and associated equipment

LO2: Understand the risks and hazards associated with waste collection and members of the public


Duration

The course can be delivered effectively within a typical working day and has an expected duration of

approximately 6 hours dependant on role and number of modules. Special needs of participants must

always be taken into consideration and this could extend the time needed to deliver the course.

Course duration of less than 5.5 hours is not considered possible, given the need for knowledge

assimilation and module assessments. Breaks should also be taken into account when delivering this

course.

Group Size

Set at a maximum of 12 participants, to ensure each individual has sufficient opportunity to ask

questions and receive appropriate trainer input and attention.

The course may be delivered by one Trainer for all group sizes, up to the maximum of 12 participants.

Please Note: The availability of 2 or more Trainers does not allow the group size to be increased

beyond the maximum of 12.

Joining Instructions

Once the course has been booked the trainer must send the learners joining instructions for the

course, this is can be done via email, post or telephone. There is an example joining instructions form

located in the documents folder of the Trainer Device which the trainer can use. Alternatively, the

trainer can create their own for to send to the learners.

The trainer should let the learners know all the specific details relating to the course, this should

include date, time, location, directions to the venue and what the learner should bring with them. The

learner will need to bring identification, and a passport sized photograph with them on the day of the

course. This is because if they are successful, their details and a record of their achievement will be

recorded on the industry skills platform EUSR.

The trainer will need to request information from the learners too, specifically – if the learner has any

special needs or disabilities so that the trainer can tailor the training session and materials to meet the

learners needs. This will also allow the trainer to make the appropriate and necessary arrangements

to the training facilities.

If refreshments and lunch are being provided the trainer will also need to request whether the learner

has any dietary requirements or allergies.

The joining instructions must state that the course and assessment is taken in English. If the trainer

would like to use a translator when conducting the course, the trainer must first contact EUSR who will

then organise for the recommended translator to sign the relevant terms and conditions. It is also the

trainer’s responsibility that when using a translator, all rules are adhered to.


Facilities

Must be a room designated for the training of sufficient size to seat all participants comfortably,

allowing enough space to allow for knowledge tests to be completed independently. Facilities on site

should also include toilets and an area for consumption of drinks and food. These must comply with

the current legislation and good practice.

Equipment

The Utilities Sector SHEA Course is issued to Approved Trainers via a USB trainer device or through

the EUSR Installation to Hard-drive tool. It should therefore be delivered using a laptop and linked

projector. The screen used must be of sufficient size to enable clear viewing by all participants. The

presentation must not be modified or added to in any way.

Equipment and support materials

Room laid out in a U shape

Delegate Workbooks

Laptop

Projector

Flipchart and flipchart pens

Whiteboard

Participant nameplates - optional

Pens and blank A4 paper

PowerPoint presentation

Blu-tack

Sticky notes – a mix of colours

Selection of coloured pens

Internet access for videos

Batch form

Registration Form

EUSR Register


Your own register

Answer Sheets

Organisation Accident Report

Blank Fire Risk Assessment

Filled in Fire Risk Assessment

Course Content / SAT

The course uses the Systematic Approach to Training (SAT) which consists of a series of slides,

structured in modular form, Programme Leaders guide to help assist the Trainer and a Delegates

Workbook which must be handed to the Learners at the start of the session. It is recommended that

Trainers study the material prior to delivering the course in order to familiarise the content and to

determine their approach to the material (for example, which visual aids will be used and when they

will be shown).

It is expected that Trainers will provide more detailed and focussed inputs than those listed on the

slides (Please read Methodology Section) and should have specific reference to their job and the

company for which they work. All the modules and slides must be covered in the sequence that they

appear

A Trainers Notes Pro-forma is provided to support the Trainers preparation. The notes should be

designed to aid preparation and must not be used during the presentation as a script.

The learning material must not be altered in any way, nor may it be edited, shortened or lengthened.

Personalisation of the material, such as adding the Company logo is also forbidden. The use of

additional materials or visuals can only be used outside of any interference with the presentation.

Copyright and intellectual rights are held by Energy & Utility Skills on behalf of the industry.

There are additional support features built into the material designed to aid the trainer and quality of

the presentation. The icons sued within the Programme Leaders Guide are also used on the slides to

share where an activity (which isn’t optional) and the Delegates Workbook should be used. The last

slide of each module is the “Recap” slide, where the trainer carries out a summary of the modules

content. This should also alert the trainer that the last slide has been reached and indicate that it is

time for the assessment.

Please follow instructions within the testing section regarding access to questions which will be shown

on the screen this allows the questions to be displayed on the screen one at a time. This will aid some

who may have difficulties and allow the Trainer to read out the questions.

Energy & Utility Skills will monitor the course content and will review and amend the Courses as

required following consultation with the industry.

Registration

The course contains two routes to registration, the trainer can either deliver the first 7 modules and

with the learners being assessed on a total of 30 questions. If the learners get the required pass


marks and complete the course successfully, they will be eligible for registration and receiving the

category “SHEA (Waste & Resource Management)”.

The second route will be for the trainer to deliver the first 7 modules and the 8th additional module –

“Waste Collection: Drivers and Operatives”. The learner will have to complete a total of 40 questions

and if successful they will be eligible for registration and will receive two categories – “SHEA (Waste &

Resource Management)” and “Waste Collection: Drivers and Operatives”.

The learner will indicate to the trainer, which route they wish take and the trainer must get the learner

to tick the relevant boxes on their registration form, so that Energy & Utility Skills Limited know which

route has been taken.

Methodology

The Utilities Sector Safety Health and Environment Awareness Course covers a broad range of

subject areas; the amount and range of information is large. This results in the Course being a

challenging Training event, particularly for participants new to the Industry. The trainer must therefore

adopt a range of styles to support effective learning and some of these are described below.

Trainers must adopt an inclusive and informal approach to all participants. Pre-course preparation and

familiarity with the technical content is essential if the Trainer is to deliver effectively. Reading directly

from the presentation material is discouraged as this reduces eye contact with the participants and will

disrupt non-verbal channels of communication.

Professional delivery techniques are important and to aid the Trainer, clues are given to assist smooth

delivery. Most slides are animated which results in lists or a number of paragraphs being built on the

screen.

Within the Programmer Leaders Guide there are numerous “Activities” and “Optional Activities” to help

aid the trainer with delivering the course. The activities which are not optional should be used within in

the course, the optional activities are there as an aid but if the trainer has their own activities and

material to go with them, then they should feel free to use them within the course. All activities are

labelled with a proximate time to help the trainer gauge how long they will deliver each module.

Participative techniques such as questioning (using open style questions) and discussion leading are

recommended. Using the experiences of participants in developing examples of both compliance and

non-compliance are essential to support effective learning. Seeking the contribution of all throughout

the event is required to ensure learning is achieved by all. The scene should be set ensuring all the

individuals that make up a group are asked a question during the first module. It is important to ensure

that what they see is linked directly to what they hear. This does not indicate the use of the same

words or phrases that may be on the slide, but the need to match spoken subject to slide subject using

the techniques described.

Research has demonstrated that the spoken word without any other interaction results in on 7 % of

the content being remembered. Encouraging the whole group to participate through dialogue can

increase this to 50%. Having a range of visual aids such as items of PPE equipment, fire

extinguishers, notices and pamphlets available to show to the group can make further improvements

in learning effectiveness. The course does not only support the new entrants into the sector but should

be used by the Trainer as a vehicle to challenge those, because they are experienced, as to their level

of knowledge and understanding.


The Trainer will need to be aware of the environment in which learning is taking place and the lengths

of time attendees are expected to sit and concentrate. It is recommended that short breaks for

refreshments etc. are used to punctuate the Course, thereby extending levels of concentration. Each

module is to be tested on completion of its delivery and the testing strategy described in this

specification must be adhered to. Procedures must be in place to deal with those attendees who have

difficulty in writing or reading.

Online Course Requests

All trainers are required to schedule with Energy & Utility Skills (EU Skills), in advance, the training

session they are holding. The application to schedule the course is located in the authorised user

section of the EUSR website. A link to the course booking area can be found on the menu of the

training delivery software. To make course requests, a trainer must have internet access.

Assessment

There is a multiple choice test after each module bar module 1, each test consists of 5 questions,

apart from module 3 which has 10 questions. Module 8 is an optional module, if module 8 is requested

the learners will be required to complete a total of 40 questions. If module 8 is not requested then the

learner will only complete a total of 35 questions.

Slides Once a module is complete the trainer will need to open the assessment slides which correspond with

the module the trainer has just covered. The slides for the assessments are located on the trainer

device.

The opening slide will be titled – ‘Completing the Answer Sheet’ and will say the following:

• Please read or listen to the following questions.

• Do not make a choice until ALL options for the question have been read.

• Make your choice and fill in the appropriate square as shown below.

• There are five questions in this module

Then the next five slides will have test questions for the Module. The questions are multiple choice

and there will be 4 answers to choose from per question on each slide, only one answer will be

correct.

The last slide will state:

• Module Assessment Complete.

• Please return your Answer Sheet to the Trainer.

Testing All the questions are designed to measure the desired outcomes as specified in the modular

objectives. While there is no designated time limit for each module test; the tests should take

approximately 10 minutes per paper. The Trainer is expected to manage this, taking into account the


needs of individual attendees and the group as a whole. You will need to pace question delivery in

order to ensure all attendees have sufficient thinking time when making their choice from the options

shown.

1. Issue answer sheet prior to the first test. Ensure attendee completes section requiring

signature.

2. Answer sheets must be completed independently, and this must be monitored by the trainer as

the EUSR Invigilator.

3. The answer sheets are gathered at the end of each module test and re-issued prior to the next

test.

4. The pass mark is set at 80%. Please Note: This is 80% on each module, not as an overall

course score.

5. The Trainer can choose their own timetable for marking, whether that is straight after each test

or marking all questions at the end of the course; the only restriction being that all the answer

sheets are marked prior to attendees leaving the venue.

6. Answer sheets are marked used a negative marking model; that is no marks are made on the

attendees answer sheet unless the question has been answered incorrectly. Where the

question has been answered incorrectly, the question number is highlighted. See note within

the Scheme Guidelines section.

7. Retesting should only take place when the learners have not met the 80% pass mark. The

retesting can take place at the trainer’s discretion, after each module or at the end of the course

and should only involve the learners who have not passed. The trainer should ask the other

learners to leave the room when retesting.

8. When marking the answer sheets, if the Trainer/Invigilator identifies any questions incorrectly

answered by the whole group, regardless of whether the learners have passed or failed, the

trainer/invigilator can cover the relevant subject area ensuring the group is aware of the right

answers before moving onto a retest or the next module. A pro-forma for this purpose is

available on your trainer device. This should be carried out to match the trainers chosen marking

schedule and prior to any retesting of attendees who fail on the first attempt.

Where an individual fails to achieve the desired pass mark within the module, the following process

will apply:

1. New answer sheets are issued and attendees involved should sign the appropriate boxes.

2. Attendees should be briefed to complete all question numbers involved in the module(s) to be

re-sat.

3. All five questions in the module should be asked using the same techniques.

4. Answer sheets should be marked as per procedure and results shared with attendees.

5. For attendees who fail retesting, Application Forms/Answer Sheets cannot be submitted.

Energy & Utility Skills may be contacted for further guidance.

Recording of Test Results

The Answer Sheets will need to be submitted to EUSR along with the necessary registration

documentation. This will include re-sit documentation – under no circumstances, should a completed

and marked answer sheet be used for re-sits; this must be completed on a new answer sheet.


Attendees with difficulties

The following guidelines will assist in dealing with the wide range of problems encountered with

attendees who have difficulties with either writing or reading:

1. The Trainer should attempt to identify persons with difficulties at the earliest stage.

2. Completion of the Registration Form at the beginning of the Course provides the Trainer as

deliverer and Invigilator with one such opportunity.

3. It is essential that attendees are not isolated or embarrassed in front of colleagues if any

potential difficulties are identified.

The Trainer/Invigilator should establish a process to assist attendees if necessary, such as:

1. Reading the questions to attendees during the test and allowing time for consideration of an

answer. All questions can be shown on the screen. This will aid around 95% of those with

difficulties.

2. Asking an individual a particular question and allowing the individual to provide the answer. In

this event the Trainer may record the answer on the attendees answer sheet. It is recommended

that the attendee be tested independently if this method is required.

The Trainer/Invigilator will need to recognise the additional time implications of this approach if it is

needed, difficult though this problem may be; UK Legislation exists to protect the individuals who

require additional support in aspects of communication, both verbal and written.

Post Course Survey

When the Learners have completed and passed the SHEA Waste course, the trainer will send their

registration form and answer sheet to EUSR, so they can be registered and receive a EUSR card.

Once their details are added to the EUSR register the learner will receive an email requesting them to

fill in a post course survey. The survey will ask questions around how satisfied the learner was with

the delivery of the course, length of course, breaks and refreshments, content & material, Facilities

and the trainer themselves.

The Trainer should let the learners know that they will be receiving a survey via email, once they have

been registered and the trainer should also encourage the learner to provide their email address on

their registration form.

If the Learner has successfully passed the course, they will receive a cover note, which will also state

that they will be receiving a post course survey and it will encourage them to complete. EUSR will

collate and evaluate the information provided by the learner in the survey and use it to help improve

and maintain our products and services.


CSCS Affiliation Required Content

Outline of Knowledge Requirements

Law

Basic knowledge of the Health and Safety at Work etc, Act, Regulations, Approved Codes of

Practice and Guidance with specific relevant to construction work

Basic knowledge of the responsibilities of contractors (in control of work sites) sub-contractors and

other employers to their workers and others

Basic knowledge of the responsibilities of workers to themselves and others

Basic knowledge of how the applicable Regulations and the responsibilities they define affect the

work carried out

Consultation

Basic knowledge of the arrangements for the consultation of workers by employers on the

arrangements for health and safety

Enforcement

Basic knowledge of how health and safety law is enforced

Basic knowledge of the powers of Health & Safety Executive (HSE) inspectors

Methodology

Basic knowledge of the basic approach to health and safety management based on HSE Guidance

Successful Health and Safety Management, specifically the role of Policy, Organisation, Planning,

Implementation, Checking and Review

Basic knowledge of the importance and methods for risk assessment

1.10 Basic knowledge of the importance and methods for site inspections

1.11 Basic knowledge of the hierarchy of control measures

1.12 Basic knowledge of what to do in the event of an accident or other emergency

1.13 Basic knowledge of the importance of incident and accident investigation and corrective

action

High Risks

1.14 Basic knowledge of the major risks in construction work, including: falls from height (people

and objects), musculoskeletal problems, mobile site equipment, asbestos, noise, vibration

and dermatitis


1.15 Basic knowledge of the precautions employed to deal with the major risks and prevent

accidents and ill health, including the importance of site set-up and tidiness, equipment use

and maintenance, hygiene facilities and personal hygiene

Specific Topic Areas

1.16 Basic practical knowledge of the risks and precautions on site associated with:

1.16.1 hazardous substances including products, rat urine, soil, contaminants

1.16.2 manual handling

1.16.3 working at height

1.16.4 working with electricity

1.16.5 using hand-held tools

1.16.6 mobile plant and vehicles

1.16.7 exposure to noise and vibration

1.16.8 fire

1.16.9 excavation and confined spaces

1.16.10 using personal protective equipment

1.16.11 understanding safety signs and signals

1.16.12 using personal hygiene facilities

Core Competence Learning Objectives

For each of the topic areas described in the knowledge requirements, the students should be able to:

1.17 be aware of the particularly hazardous nature of construction sites and construction work

and of the importance of remaining alert for personal safety and that of others

1.18 identify the primary hazards associated with construction work

1.19 understand the nature of the main risks arising from the hazards

1.20 appreciate the precautions to be taken for protection against the risks

1.21 appreciate the ways in which work should be conducted on site to minimise risks to others

1.22 understand the importance of recognising significant risks and of taking sensible action to

put things right including: promptly reporting situations which may pose a danger to people

on site and seeking advise

1.23 understand the scope of the Health and Safety at Work etc. Act 1974 extending to all

persons whether employers, employees, self-employed contractors, etc.

1.24 understand the importance of the policies and procedures on site, and how personal work

practices and work areas should be checked for risks and the appropriate precautions

taken

1.25 be aware of emergency and contingency arrangements which would be implement in the

event of an incident or accident, and capable of participating in supporting such

arrangements

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