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Jean-Luc Hospital, Antonio Lopez April 2017 Success Story SAP IBP PROJECT @ MERCK HEALTHCARE

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Jean-Luc Hospital, Antonio LopezApril 2017

Success Story

SAP IBP PROJECT @

MERCK HEALTHCARE

2

Who we are?

Jean-LucHospital

Antonio Lopez

Merck KGaA Biopharma

Director, Center of Excellence Demand Management & IBP

Supply Network Organization

[email protected]

Accenture

Senior Manager, Supply Chain and Operations

Management Consulting

[email protected]

3

1. Merck Introduction

2. IBP Story

3. Project Overview

4. Why SAP-IBP is being a success?

Agenda

4

Set up in Darmstadt, Germany, in 1668 by Friedrich Jacob Merck, it is the world’s oldest pharmaceutical and chemical company. Today, the Merck family remains the majority owner of the company.

Over the course of 350 years Merck has become a truly global company. Our 50,000 people span 66 countries and are united by their passion for new ideas, the possibilities of technology, and the potential to make a difference in the world.

Merck is known internationally. In the USand Canada the company operates as EMD Serono in health-care, EMD Millipore in life science and EMD Performance Materials.

.. a world of possibility.

A world where exploration and discovery are celebrated. Our meticulous and research-driven businesses deliver diverse, high quality products that enrich lives and enable us to share business success with our customers.

WELCOME TO

HEALTHCARE, LIFE SCIENCE & PERFORMANCE

MATERIALS

66countries

50,000 employees

€2.0 bninvested in

R&D in 2016

€15.0 bnsales in 2016

1668founded

What Merck does?

Life SciencePerformance

MaterialsHealthcare

A wide range of specialty chemicals, such as liquid crystals for displays, effect pigments for coatings and cosmetics, or high-tech materials for the electronics industry.

Innovative tools and laboratory supplies for the life science industry that make research and biotechproduction easier, faster and more successful.

Prescription medicines to treat, for example, cancer, multiple sclerosis and infertility, over-the-counter pharmaceuticals for everyday health protection or to provide fast relief of colds and pain, as well as innovations in the areas of allergies and biosimilars.

7

1. Merck Introduction

2. IBP Story

3. Project Overview

4. Why SAP-IBP is being a success?

Agenda

8

IBP JourneyMerck started the IBP implementation in the APAC region. The process still suffered from a disconnection between Financial and Operations.

FACTS

1ISSUE ASSESSMENT

A pilot of the S&OP process had been already implemented on the APAC region.

Sales & Operations Planning was disconnected from Financial Planning. Lack of visibility about assumptions and gaps

Stakeholders objectives were not aligned (financial vs commercial vs supply chain)

No concept in place with regard to the technical integration, reporting needs and decision making support tools

Assessment of IBP implementation status in order to define degree of IBP maturity

Identify remaining gaps between commercial, financial, and operational planning and define high level ideas

Prepare value proposition for Finance, Commercial and Supply Chain on global level

2 3

9

IBP JourneyThe S&OP process was transformed into IBP by increasing the financial alignment. SAP-IBP was the tool selected to facilitate this process

TRANSFORMATION EVOLUTION GLOBAL ROLL-OUT

Design of an IBP concept encompassing a global governance structure, financial alignment approach and planning calendar

Defining and implementing the IBP business requirements in the existing IT systems and developing supporting IBP assumptions and decision tools

Developing a global training concept encompassing training modules for different functions, local, regional and global stakeholders

A Proof of concept has been carried out in order to bring their IT tools to the latest Digital Technology.

The decision was to implement a SaaS standard tool based on the latest in-memory computing technology from SAP HANA.

The new tool facilitated the adoption of the new process by bringing a new platform to be used by the Supply Chain, Commercial and Finance.

Improved IBP model is being implemented in a set of Pilot countries (BE, NL, LU).

Global Rollout will be carried out in two waves.

Budget Plan for FY18 will be supported by the new platform SAP-IBP

4 5 6

10

IBP JourneyHow does the Journey look like?

2016 2017 2018 2019

Before 2016:

DP: JDA

SNP: JDA

Scheduling: Legacy tool

ERP: fragmented landscape with multiple local applications

Maturity Assessment

As SAP IBP was a brand-new tool, a maturity assessment was performed on the IBP Modules to determine whether to implement SAP APO or IBP

Based on PoC outcomes, the customer decided to progress with the implementation of SAP IBP Demand Planning, Control Tower and Collaboration (JAM)

(Supply Plan on hold)

Global Roll-Out

During 2017, the Pilot solution will be integrated with the entire ERP landscape and rolled-out globally

In compliance with corporate IT Strategy, SAP was identified as the “TO-BE” strategic tool for planning

PoC Demand & Supply Balancing

Proof of Concept for the implementation of a Supply & Response and Multi-Echelon Inventory Optimization tool

Demand & Supply Balancing Implementation

Implementation of the Supply and Response and Inventory Modules may be planned for 2018 with Rollout in 2019

Approach

It was decided to progress with “PoC” for the various modules, starting with Standard Configuration

11

1. Merck Introduction

2. IBP Story

3. Project Overview

4. Why SAP-IBP is being a success?

Agenda

12

Project OverviewImplementation project was performed following Agile methodology

Sprint Planning Meeting

Sprint Review

Spri

nt

Retr

ospective

Sprin

t Executio

n

Agile Process: every 3 weeks

Quick-Start Approach

6-Month Pilot duration

18 Months Global Rollout plan

Merck and Accenture Team

1+1 Project Manager

2+1 Functional Consultants

2+1 Technical Consultants

2 Data Services Consultants

SaaS / Rapid Evolution

SaaS (software as a service) approach –quarterly system upgrades from SAP with new and improved functionalities

User Engagement

User contact with the new tool from Day-1

Weekly feedback

Agile Methodology

Interactive and incremental approach that increases the opportunity for feedback during the development process

Key Benefits

• Decrease in rework and wasted efforts

• Reduced risk of delayed timelines

• Higher-quality end product

• Increased business adoption and satisfaction

13

High Level Project TimelineTwo step approach allowed for a rapid implementation of the process using their existing technologies. The IBP implementation was fully adopted with the implementation of the latest Digital Technology SAP-IBP

IBP Process

Definition and Rollout

IBP Technology

Implementation3 Months6 Months

4 Months

Apr16 Jul16

May17 Jul17Nov16May16

PoC + Build Pilot Deployment Rollouts

6 Months

14

Project OverviewGlobal Rollout for Healthcare is planned in two different waves

Pilot DeploymentBE/NL/LUX

[3 countries]

Wave 1 BP Europe / ITC CEE / CH-CEEMEA

[34+ countries]

July 12 th Aug 4 th

3 weeks btw the 2 Go Live

Wave 2 LATAM / NA/ APAC / CH-Asia / CH-ASE

[ 28 countries]

May 19th

15

1. Merck Introduction

2. IBP Story

3. Project Overview

4. Why SAP-IBP is being a success?

Agenda

16

Why SAP-IBP is being a Success?

Bild durch Klicken auf Symbol hinzufügen

SAP-IBP makes planning more simple

17

Why SAP-IBP is being a Success?

Well defined IBP process

1

Early User Involvement

Lovable User Interface

2 3

4One platform

for Supply Chain / Commercials / Controllers

QUESTIONS

AND ANSWERS

THANK

YOU!