sap forum ankara - opentext integrating content and business procesess with extended
TRANSCRIPT
Integrating Content and Business
Processes with Extended ECM (xECM)
Mustafa Aydoğdu
5 March 2015, SAP Forum Ankara
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20+ Years of Innovation & Partnership
#1 Solution
Extension Partner
4500+ Customers
12 Resell
Solutions
Content Enriched Business
Process Transformation
First ISV Powered
by SAP NetWeaver
ArchiveLink
Co-Development
Solution Extension Partnership
(Reselling)
Co-Development of DoD 5015.2 certified
Records Management
Mobile
Cloud HANA
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SAP Archiving
SAP Document Access
SAP Extended ECM
SAP Invoice Management / OCR
SAP Employee File Management
SAP Digital Asset Management
SAP Document Presentment /
Business Correspondence
SAP Travel Receipts Mgmt / OCR
SAP Portal Content Management
SAP Portal Site Management
SAP Content Mgmt for SharePoint
…by OpenText
Expand SAP Reseller Partnership L
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Connecting Content with Processes
Processes Content
Business Value
Drive the Work… …Provides the Context
In the past Disconnected Contract Management
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Contracts Management in the past
Non-SAP user: what’s the contracts
value?
ask SAP user
SAP user: wants to create a new
contract
ask non-SAP user for a template
Now with xECM Integrated Contracts Management
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SAP user
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Non SAP user
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Business Workspaces: Contracts
Web UI
Contract Lifecycle
Contract Management
Roles
Contract Data
synchronized with SAP
Link to SAP
Contract
Contract Type &
Classification
SAP Vendor
Related SAP
Purchase Orders
Related SAP
Materials Related
documents
Checklist
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Multiple UI’s available to access the same information
let the user decide
Workspace
MS SharePoint
SAP GUI and SAP NW BC
SAP NetWeaver® Portal
SAP Extended ECM (Web UI)
SAP CRM und SAP SRM
MS Windows Explorer
MS Outlook und MS Office
Mobile Devices
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Extended ECM
for Contracts Management (high value)
70% reduction of legal costs
Source: Accenture
$ 20M annual savings of a $ 1B company
Source: PricewaterhouseCoopers
Value proposition
Supports entire contract lifecycle, from creation through
fulfillment, modification and termination
Reduce total negotiated cost and accelerate negotiation cycles
Gain control of risks and liabilities; ensure compliance with
policies and regulatory guidelines
Enforce use of approved contract language and standardized
processes
Shift responsibility out of legal for creation of standard
agreements, allowing team to focus on high risk agreements and
creation of standard clauses/language that will best ensure
enforceability of contracts
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Automated document processing
(high volume contracts)
60% reduction of printing costs
Source: OpenText customer feedback (BMW)
$ 2M cost saving per year
Source: OpenText customer feedback (AmeriSource Bergen)
Value proposition
Engage more profitably with customers
Streamline document-related business
processes
Give business users hands-on control of the
documents they need to run the business
Significantly reduce costs associated with
customer communication and engagement
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Extended ECM
for Capital Projects
500% reduced amount of effort and
resources for document control
Source: OpenText customer feedback (Anglian Water)
$ 3.5M in early production revenue due to
efficient document handover
Source: Hancock Prospecting
Value proposition
Centralized content associated to the project and
managed in standardized structure resulting in easy
finding and retrieving.
Streamline regulatory application filings through better
organization, collaboration and reducing risk of out of
date documents.
Ensuring high level of collaboration and
communications between teams and stakeholders
(owner/operator and main contractor
Rapid Handover for Earlier Delivery of Production
Capacity
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Secure Collaboration
with foreign external parties (OpenText’s TempoBox)
30% reduced time for Asset-related
Projects
Source: OpenText customer feedback Utility company
(11.000 employees)
Value proposition
Fast and easy file sharing and synchronization
Safe and secure, based on the proven OpenText ECM
platform
Simple access from your mobile device with support for
Android, iPhone, iPad, Windows 8 and BlackBerry
An intuitive desktop experience that drives ECM
adoption
Patented hybrid-cloud, on premise and cloud (SaaS)
models for flexible deployments
internal
users
external users foreign external
users
Corporate repository
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Extended ECM
for Enterprise Asset Management
$ 3.2M savings per year of work time
through improved maintenance
and material management
processes
Source: OpenText customer feedback (Anglian Water)
$ 35M savings in reduced downtime at a
single plant in the first year
Source: OpenText customer feedback (Marathon Oil)
Value proposition
Managing technical documentation and contextualize
the asset related information
Manage collaboration and revision control for routine
and unplanned maintenance
Keeping maintenance related documentation up-to-date
(single version of the truth)
Improve sharing of knowledge and expertise
Decreased downtime from equipment failure
Increase asset utilization
Reduce safety risks for maintenance staff and operators
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EHSM: Incident, Waste, Specification and Compliance
Document Management
53% of companies regularly assess the
energy and environmental impact of
products during product lifecycles
Source: SAP Performance Benchmarking, 2013
up to 10% decrease in Lost Time Injury
Frequency Rate (LTIFR)
SAP Performance Benchmarking, 2013
Value proposition
Mitigate business risks that derive from EHS failure and
noncompliance.
Sustainable operations with improved brand value and
corporate image
Enhance corporate responsibility and sustainability
initiatives by embedding corporate policies, compliance,
and EHS capabilities into related business processes.
Gain a reliable foundation for auditing, documenting,
and communicating EHS performance
Decrease safety compromise – decrease Lost Time
Injury Frequency Rate (LTIFR)
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Extended ECM
for SAP ERP Procurement (incl. SRM)
54% of CPO’s rate savings as there
number one priority
Source: APQC. ©1992-2012
$ 126 savings per purchase order by
best run companies
Source: APQC. ©1992-2012
Value proposition
Reduce procurement cycle time
Decrease maverick buying
Improve supplier relationships
In-process collaboration with suppliers and LoB
Optimize cash management and increase revenue
Deliver a 360° view of all procurement information
Provide access to content from inside and outside of
SAP applications
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Invoice Management
40% decrease in costs per invoice
Source: OpenText VE
50% less erroneous invoices
Source: OpenText VE
Value proposition
Higher process efficiency through process
standardization and automation
Cost reduction: less searching, copying, transporting,
printing and storing physical documents
Improved compliance and control
Better service quality to suppliers, auditors and
managers
More time in Finance for strategic tasks
Designed for multinationals and shared service centers
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Extended ECM Solution Accelerators (Blueprints)
support rapid deployment
xECM in SAP Plant Maintenance (PM)
Document Presentment in SAP Plant
Maintenance (PM) (Work order printing)
xECM in SAP Portfolio and Project
Management (PPM)
xECM in SAP Environment, Health &
Safety (EHSM)
SAP Solution Manager (SM)
SAP Syclo Work Manager
SAP Supplier Relationship Management
(SRM)
SAP CRM
The purpose of a blueprint is to give you a best practice for an implementation of SAP Extended ECM
(xECM) in a specific business context. The blueprint consists of documentation and a sample
implementation. Free of charge for xECM customers
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Information Governance
Enterprise Library incl. Records Management
75% Faster completion of enterprise
audits
(internal / external)
Source: Votorantim, SAP Business Transformation Study
$ 8.7M Improved IT and end-user
productivity (5 year NPV benefit)
$ 5000 / employee
Source: OpenText VE: Energy company (1.800 employees)
Value proposition
Comprehensive storage optimization across simple or
complex storage infrastructures
Reduced discovery-related effort and cost related to
identification, collection and preservation of
electronically stored information (ESI: emails, file
shares)
Decreased legal, audit, regulatory inquiry, and/or FOIA
spend related to processing, hosting, and review of ESI
Improved IT and end-user productivity
Mitigation of risk and strategic impacts
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Consolidate systems to master “Big Content“
in Energy
Key Challenges
Changing customer expectations
Complexities in managing exponential growth of
information
High business costs
Lack of transparency and slow decision making due
to multiple, disparate technology systems
Benefits
Automated, cost-efficient customer communications
26 percent reduction in manual correspondence
transactions
Retirement of 20 current systems, including
mainframe
Enhanced productivity and lower costs; estimated
$150 million benefits in 7 years
We’ve successfully retired 20 current systems, including mainframe, and we’ve
integrated 15 internal and 14 external systems to lower our overall TCO. Most
notably, we’re on track to return $150 million dollars in benefits over a seven year
span. Ian McIntyre, Technical Solution Architect, Hydro One
hydro one (CA) Solution
SAP Extended ECM by OpenText
SAP Document Presentment by OpenText
R: $4.2B
E: 7,500
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Benefits
Summary
Ensure high level of collaboration and communications between
teams and stakeholders
Increase productivity, and higher process quality through
immediate availability of all information, including documents
Enhance regulatory risk management by having a single point of
truth for documents, including history, versioning and audit trails
Easy access to information via familiar user environment,
minimizes training requirements (multiple UI’s)
Integrated products eliminates disparate solutions (SAP certified)
Simplified infrastructure reduces redundancies, improving
productivity and reducing risks
Available blueprints support quick deployment
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Mustafa Aydoğdu
Solution Manager