8/6/2019 Sales Recruiter, Sales Manager, Staffing Manager

1/3

RAYMOND C. MCKENZIE253 Ashleigh Walk Parkway Suwanee, Georgia 30024 Cell: (404) 713-0853 cmckerter.net

Recruiting Staffing Employee Benefits Change Management Quality Performance Management Skill Assessment Employee Engagement HR Policies

Dynamic Human Resources professional with comprehensive experience demonstrating quantifiable achievements and expertise encompassing a broad range of recruiting, hiring, management and human resource generalist functions. Visionary leader with the proven ability to spearhead strategic planning and execution of corestaffing and operational goals.

PROFESSIONAL EXPERIENCE:

Careers USAAtlanta, G

ASales Director

(July 2009 Sept 2009)Directed and implemented the sales efforts of the branch office and establisheda strong base of client orders to generate revenue and ongoing profitability.Provided direction and coaching for branch office to ensure compliance with established company rules and regulations.Created sound business relationships with clients by identifying client needs an

d providing timely solutions and consistent quality performance evaluations. Met with clients to ensure complete customer satisfaction by providing consistet quality performance. Developed members of the internal staff by establishing expectations through coching, training, and counseling. Served as company representative for marketing and communicating at job fairs ad industry events across the region. Increase awareness of market share and forecast projected business and develop trategies to establish targeted Company share.

Manpower, Inc.Atlanta, GA

Regional Permanent Placement Manager

(Oct 2006 Nov 2008)Facilitated an employee oriented high-performance culture for approximately 250+employee region, orient newly hired staffing executives on HR recruiting strategies, employment, compliance and business development.Conducted training on recruiting and staffing logistics, account prospecting/development activities and contract negotiation, efforts spurred a 70% increase inaverage placement fee.Oversaw $3.5 million P&L/budget, increased revenues 40% through prospecting, negotiating and exceptional deal closingexpertise. Traveled 80% of the time throughout a nine state region including Puerto Rico tprovide ongoing tactical support, coaching and guidance through policy development and documentation. Sourced candidates, conducted behavioral interviews, prescreening and panel int

rviews to ensure a collaborative approach to quality of hire. Developed and implemented best practices, determined appropriate training methos to include individual coaching, workshops, team activities, demonstrations orsimulations. Served as company representative for marketing and communicating Permanent Placment Services Program at job fairs and industry events across the country.

8/6/2019 Sales Recruiter, Sales Manager, Staffing Manager

2/3

Todays Staffing ServicesAtlanta, GA

Branch Sales Manager(Aug 2005 Aug 2006)

Directed the delivery of customer-focused goals and objectives designed to improve overall HR, organizational and bottom line-financial performance, increased branch budget 65% (2006).Managed P&L/budget in excess of $1.2 million and hired trained, recruited and supervised staff of sales professionals. Facilitated interviews, new-hire orientation, prepared and presented offer lettrs, decline letters and handled terminations in accordance with HR guidelines. Developed training programs, oversaw compensation, benefits administration, empoyee services and counseling. Built sound and trusting relationships with key clients, thrust business growth50% in existing accounts and 70% in new business accounts. Met with clients to ensure complete customer satisfaction. Developed an accounstrategy to identify trends and opportunities, capitalizing on retaining and growing market share. Represented company at career fairs and networking events, maintaining an uncomromised focus on customer service and quality of temp-to-perm placements. Conducted benchmarking and prepared comprehensive reports on individual account, forecasted short term and long-range goals for the branch.

Chase Staffing

Chesapeake, VABranch Sales Manager(May 2004 Aug 2005)

Prepared comprehensive sales strategy designed to sell permanent and temporary to permanent staffing solutions to clients, increased new accounts by 50% during1st six months of employment.Oversaw P&L/budget of $700,000, supervised team of sales professionals, conducted behavioral interviews, follow-up interviews and coordinated placement of candidates, Identified new business opportunities, steadily increased sales from 20%to 75% (2004, 2005) for new business development. Conducted candidate assessments to identify required competencies and skills fonon-exempt staff positions.

Empowered employees through quality, productivity standards and goal attainment Prepared comprehensive reports to provide organization with a review of advertiing metrics, number of interviews, and number of hires and quality metrics to ensure ongoing talent optimization. Served as relationship management expert between company and client when negotiting bill rates and markups.

ITT Technical InstituteNorfolk, VA

Career Services Specialist(Nov 2002 May 2004)

The retention strategies for a supportive, resourceful and culturally diverse academic environment were increased by building a local and national network of bu

siness leaders to join the school board.Student placement ratio increased 50% in (2003, 2004). Received Top Career Specialist Award. Generated support and buy-in from local community leaders for new career servics programs and revival of old programs, resulting in a 60% increase in advisoryboard membership. Conceptualized and implemented a comprehensive contact database for marketing ttrack sponsorship, prospects and revenues generated by the facility. Coached individual students on workforce readiness skills including interes, rsum design and job search strategies.

8/6/2019 Sales Recruiter, Sales Manager, Staffing Manager

3/3

Professional Temporary ServicesRichmond, VA

Branch Sales Manager(Jul 1995 Nov 2002)

Full accountability for developing sales strategy, identifying and capturing keyaccounts and coordinating candidate placement, oversaw P&L/ budget responsibility totaling $1.5 million.Expanded existing client accounts by 40% and increased new business developmentby 50% allowing company to maintain competitive place in market. Planned and organized job fairs as part of recruiting strategy to identify qualty candidates and new business opportunities. Hired, trained and recruited direct reports via facilitated results-oriented coching, pricing position strategies and interpretation of company policies/procedures. Conducted department work reviews and performance appraisals, employee coachingcounseling and progressive disciplinary action as needed.

EDUCATIONB.S., Business Administration, Virginia Commonwealth University, Richmond, VA (3

years)COMPUTER SKILLSExperienced in Microsoft Office