sachin icici csr
TRANSCRIPT
-
8/22/2019 Sachin Icici Csr
1/154
1
A PROJECT REPORTED
ON
CORPORATE SOCIAL RESPONSIBILITY
DETAILED SUDY DONE IN
ICICI FOUNDETION
SUBMITED IN PARTIAL FULFELMENT OF THE REQURIMENT FOR THE AWARD OF DEGREE
OF
MASTER OF MANAGEMENT STUDIES UNDER MUMBAI UNIVERSITY.
SUBMITED BY
SACHIN SHAHDEO
NAGRGOJE
-
8/22/2019 Sachin Icici Csr
2/154
2
ROLL NO-42
BATCH -2012-13
UNDER THE
GUDIENCE OF
PROFESER SADHANA
OGALE
-
8/22/2019 Sachin Icici Csr
3/154
3
INDUSTRY CERTIFICATE
-
8/22/2019 Sachin Icici Csr
4/154
4
COLEGE
CERTIFICATE
-
8/22/2019 Sachin Icici Csr
5/154
5
DECLERETION
I, SACHIN SHAHDEO NAGARGOJE student of masters of management
studies (semester first) of CHANGU KANA THAKUR INSTITUTE OF
MANAGEMENT STUDY AND RESEARCH NEW PANVEL, hereby declare
that I have successfully completed the project on CORPORATE SOCIAL
RESPONSIBILITY-ICICI FOUNDATION IN THE ACADEMIC YEAR
2012-2013.
The information incorporated in this project is
true and original to my best knowledge.
Name : ________________________________
Signature: __________
-
8/22/2019 Sachin Icici Csr
6/154
6
ACKOWLEDGMENT
One of the pleasant aspects of preparing the project report is the opportunity to
thank all those who have contributed to make the project completion possible.
First of all I would like to take this opportunity to thank the Mumbai University for
having projects as a part of the MMS curriculum.
Many people have influenced the shape and content of this project, and many
supported me through it. I express my sincere gratitude to Prof. SADHANA OGALE
for her inputs, views, help, and support and for giving us an opportunity to explore
our abilities. I also would like to thank my parents and my friends who have helpedand encouraged me throughout the working of the project.
I am also thankful to all those seen and unseen hands & heads, which have been of
direct or indirect, help in the completion of this project.
Signature:
Mr. SACHIN SHAHDEO NAGARGOJE.
-
8/22/2019 Sachin Icici Csr
7/154
7
ABSTARCT
Business organizations have waked up to the need for being
committed towards Corporate Social Responsibility. But still
majority have just been taking up some form of philanthropic
activities for its stakeholders. Nurturing a strong corporate culture
which emphasizes Corporate Social Responsibility (CSR) values and
competencies is required to achieve the synergistic benefits. The
employees of an organization occupy a central place in developing
such a culture which underlines CSR values and competencies. The
present study, therefore, is an attempt to explore the engagement of
human resource management professionals in undertakingCorporate Social Responsibility. It also suggests Human Resource
Management to take a leading role in encouraging CSR activities at
all levels. The combined impact of CSR and human resource
activities, which reinforce desirable behavior, can make a major
contribution in creating long term success in organizations.
-
8/22/2019 Sachin Icici Csr
8/154
8
TABLE OF CONTENT
-
8/22/2019 Sachin Icici Csr
9/154
9
EXECUTIVE SUMMERY
-
8/22/2019 Sachin Icici Csr
10/154
10
-
8/22/2019 Sachin Icici Csr
11/154
11
INTRODUCTION TO
INDUSTRYBANKINING A SERIES OF FINANCAIL
SERVICES:A bankis a financial institution and a financial intermediary that
accepts deposits and channels those deposits into lending activities, either directly
or through capital markets. A bank connects customers that have capital deficits to
customers with capital surpluses.
Due to their critical status within the financial system and the economy generally,
banks are highly regulated in most countries. Most banks operate under a system
known as fractional reserve banking where they hold only a small reserve of the
funds deposited and lend out the rest for profit. They are generally subject
to minimum capital requirements which are based on an international set of capital
standards, known as the Basel Accords.
The oldest bank still in existence is Monte dei Paschi di Siena, headquarteredin Siena, Italy, which has been operating continuously since 1472. It is followed
by Bahrenberg of Hamburg (1590) and Sveriges Riks bankof Sweden (1668).
H ISTORY OF BANKING
Banking in the modern sense of the word can be traced to medieval and
early Renaissance Italy, to the rich cities in the north
like Florence, Venice and Genoa. The Bardi and Peruzzi families dominated
banking in 14th century Florence, establishing branches in many other parts
ofEurope. One of the most famous Italian banks was the Medici Bank, set upby Giovanni di Bicci de' Medici in 1397. The earliest known state deposit
bank,Banco di San Giorgio (Bank of St. George), was founded in 1407
at Genoa, Italy.
http://en.wikipedia.org/wiki/Financial_institutionhttp://en.wikipedia.org/wiki/Financial_intermediaryhttp://en.wikipedia.org/wiki/Deposit_accounthttp://en.wikipedia.org/wiki/Loanhttp://en.wikipedia.org/wiki/Capital_markethttp://en.wikipedia.org/wiki/Financial_systemhttp://en.wikipedia.org/wiki/Bank_regulationhttp://en.wikipedia.org/wiki/Fractional_reserve_bankinghttp://en.wikipedia.org/wiki/Bank_reserveshttp://en.wikipedia.org/wiki/Minimum_capital_requirementhttp://en.wikipedia.org/wiki/Basel_Accordshttp://en.wikipedia.org/wiki/List_of_oldest_bankshttp://en.wikipedia.org/wiki/Monte_dei_Paschi_di_Sienahttp://en.wikipedia.org/wiki/Sienahttp://en.wikipedia.org/wiki/Italyhttp://en.wikipedia.org/wiki/Sveriges_Riksbankhttp://en.wikipedia.org/wiki/History_of_bankinghttp://en.wikipedia.org/wiki/Renaissancehttp://en.wikipedia.org/wiki/Italyhttp://en.wikipedia.org/wiki/Florencehttp://en.wikipedia.org/wiki/Venicehttp://en.wikipedia.org/wiki/Genoahttp://en.wikipedia.org/wiki/Bardi_familyhttp://en.wikipedia.org/wiki/Peruzzihttp://en.wikipedia.org/wiki/Europehttp://en.wikipedia.org/wiki/Medici_Bankhttp://en.wikipedia.org/wiki/Giovanni_di_Bicci_de%27_Medicihttp://en.wikipedia.org/wiki/Bank_of_Saint_George_(Genoa)http://en.wikipedia.org/wiki/Genoahttp://en.wikipedia.org/wiki/Italyhttp://en.wikipedia.org/wiki/Italyhttp://en.wikipedia.org/wiki/Genoahttp://en.wikipedia.org/wiki/Bank_of_Saint_George_(Genoa)http://en.wikipedia.org/wiki/Giovanni_di_Bicci_de%27_Medicihttp://en.wikipedia.org/wiki/Medici_Bankhttp://en.wikipedia.org/wiki/Europehttp://en.wikipedia.org/wiki/Peruzzihttp://en.wikipedia.org/wiki/Bardi_familyhttp://en.wikipedia.org/wiki/Genoahttp://en.wikipedia.org/wiki/Venicehttp://en.wikipedia.org/wiki/Florencehttp://en.wikipedia.org/wiki/Italyhttp://en.wikipedia.org/wiki/Renaissancehttp://en.wikipedia.org/wiki/History_of_bankinghttp://en.wikipedia.org/wiki/Sveriges_Riksbankhttp://en.wikipedia.org/wiki/Italyhttp://en.wikipedia.org/wiki/Sienahttp://en.wikipedia.org/wiki/Monte_dei_Paschi_di_Sienahttp://en.wikipedia.org/wiki/List_of_oldest_bankshttp://en.wikipedia.org/wiki/Basel_Accordshttp://en.wikipedia.org/wiki/Minimum_capital_requirementhttp://en.wikipedia.org/wiki/Bank_reserveshttp://en.wikipedia.org/wiki/Fractional_reserve_bankinghttp://en.wikipedia.org/wiki/Bank_regulationhttp://en.wikipedia.org/wiki/Financial_systemhttp://en.wikipedia.org/wiki/Capital_markethttp://en.wikipedia.org/wiki/Loanhttp://en.wikipedia.org/wiki/Deposit_accounthttp://en.wikipedia.org/wiki/Financial_intermediaryhttp://en.wikipedia.org/wiki/Financial_institution -
8/22/2019 Sachin Icici Csr
12/154
12
Origin of the word
The word bankwas borrowed in Middle English from Middle French banque, from
Old Italian banca, from Old High German banc, bank"bench, counter". Benches
were used as desks or exchange counters during the
Renaissanceby Florentinebankers, who used to make their transactions atop desks
covered by green tablecloths.
DEFINETION
The definition of a bank varies from country to country. See the relevant country
page (below) for more information.
TYPES OF BANK
Banks' activities can be divided into retail banking, dealing directly with
individuals and small businesses; business banking, providing services to mid-market business; corporate banking, directed at large business entities; private
banking, providing wealth management services to high net worth individuals and
families; and investment banking, relating to activities on the financial markets.
Most banks are profit-making, private enterprises. However, some are owned by
government, or are non-profit organizations.
Channels
Banks offer many different channels to access their banking and other services:
Automated Teller Machines
Abranchis a retail location
Call center
Mail: most banks accept cheque deposits via mail and use mail to communicateto their customers, e.g. by sending out statements
Mobile bankingis a method of using one's mobile phone to conduct bankingtransactions
Online bankingis a term used for performing transactions, payments etc. overthe Internet
Relationship Managers, mostly for private banking or business banking, oftenvisiting customers at their homes or businesses
Telephone bankingis a service which allows its customers to performtransactions over the telephone withautomated attendantor when requestedwithtelephone operator.
http://en.wikipedia.org/wiki/Middle_Englishhttp://en.wikipedia.org/wiki/Middle_Frenchhttp://en.wikipedia.org/wiki/Italian_languagehttp://en.wikipedia.org/wiki/Old_High_Germanhttp://en.wikipedia.org/wiki/Renaissancehttp://en.wikipedia.org/wiki/Florencehttp://en.wikipedia.org/wiki/Retail_bankinghttp://en.wikipedia.org/wiki/Business_bankinghttp://en.wikipedia.org/wiki/Private_bankinghttp://en.wikipedia.org/wiki/Private_bankinghttp://en.wikipedia.org/wiki/High_net_worth_individualhttp://en.wikipedia.org/wiki/Investment_bankinghttp://en.wikipedia.org/wiki/Financial_marketshttp://en.wikipedia.org/wiki/Non-profit_organizationhttp://en.wikipedia.org/wiki/Automated_Teller_Machinehttp://en.wikipedia.org/wiki/Automated_Teller_Machinehttp://en.wikipedia.org/wiki/Branch_(banking)http://en.wikipedia.org/wiki/Branch_(banking)http://en.wikipedia.org/wiki/Branch_(banking)http://en.wikipedia.org/wiki/Call_centerhttp://en.wikipedia.org/wiki/Call_centerhttp://en.wikipedia.org/wiki/Mobile_bankinghttp://en.wikipedia.org/wiki/Mobile_bankinghttp://en.wikipedia.org/wiki/Online_bankinghttp://en.wikipedia.org/wiki/Online_bankinghttp://en.wikipedia.org/wiki/Customer_relationship_managementhttp://en.wikipedia.org/wiki/Customer_relationship_managementhttp://en.wikipedia.org/wiki/Telephone_bankinghttp://en.wikipedia.org/wiki/Telephone_bankinghttp://en.wikipedia.org/wiki/Automated_attendanthttp://en.wikipedia.org/wiki/Automated_attendanthttp://en.wikipedia.org/wiki/Automated_attendanthttp://en.wikipedia.org/wiki/Telephone_operatorhttp://en.wikipedia.org/wiki/Telephone_operatorhttp://en.wikipedia.org/wiki/Telephone_operatorhttp://en.wikipedia.org/wiki/Telephone_operatorhttp://en.wikipedia.org/wiki/Automated_attendanthttp://en.wikipedia.org/wiki/Telephone_bankinghttp://en.wikipedia.org/wiki/Customer_relationship_managementhttp://en.wikipedia.org/wiki/Online_bankinghttp://en.wikipedia.org/wiki/Mobile_bankinghttp://en.wikipedia.org/wiki/Call_centerhttp://en.wikipedia.org/wiki/Branch_(banking)http://en.wikipedia.org/wiki/Automated_Teller_Machinehttp://en.wikipedia.org/wiki/Non-profit_organizationhttp://en.wikipedia.org/wiki/Financial_marketshttp://en.wikipedia.org/wiki/Investment_bankinghttp://en.wikipedia.org/wiki/High_net_worth_individualhttp://en.wikipedia.org/wiki/Private_bankinghttp://en.wikipedia.org/wiki/Private_bankinghttp://en.wikipedia.org/wiki/Business_bankinghttp://en.wikipedia.org/wiki/Retail_bankinghttp://en.wikipedia.org/wiki/Florencehttp://en.wikipedia.org/wiki/Renaissancehttp://en.wikipedia.org/wiki/Old_High_Germanhttp://en.wikipedia.org/wiki/Italian_languagehttp://en.wikipedia.org/wiki/Middle_Frenchhttp://en.wikipedia.org/wiki/Middle_English -
8/22/2019 Sachin Icici Csr
13/154
13
FINANCIAL SERVICES
Financial services are theeconomic servicesprovided by the finance industry,which encompasses a broad range of organizations that manage money,
includingcredit unions,banks,credit
cardcompanies,insurancecompanies,consumer financecompanies,stock
brokerages,investment fundsand somegovernment sponsored enterprises. As of
2004, the financial services industry represented 20% of themarket
capitalizationof theS&P 500in theUnited States.
History of financial services
The term "financial services" became more prevalent in theUnited Statespartly asa result of theGramm-Leach-Bliley Actof the late 1990s, which enabled differenttypes of companies operating in the U.S. financial services industry at that time tomerge.
Companies usually have two distinct approaches to this new type of business. Oneapproach would be a bank which simply buys an insurance company oraninvestment bank, keeps the originalbrandsof the acquired firm, and addstheacquisitionto its holding company simply to diversify itsearnings. Outside theU.S. (e.g., inJapan), non-financial services companies are permitted withintheholding company. In this scenario, each company still looks independent, andhas its own customers, etc. In the other style, a bank would simply create its own
brokerage division or insurance division and attempt to sell those products to itsown existing customers, with incentives for combining all things with onecompany.
Banking services
The primary operations of banks include:
Keeping moneysafewhile also allowingwithdrawalswhen needed
Issuance ofcheckbooksso that bills can be paid and other kinds of paymentscan be delivered by post
http://en.wikipedia.org/wiki/Service_(economics)http://en.wikipedia.org/wiki/Service_(economics)http://en.wikipedia.org/wiki/Service_(economics)http://en.wikipedia.org/wiki/Credit_unionhttp://en.wikipedia.org/wiki/Credit_unionhttp://en.wikipedia.org/wiki/Credit_unionhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Consumer_financehttp://en.wikipedia.org/wiki/Consumer_financehttp://en.wikipedia.org/wiki/Consumer_financehttp://en.wikipedia.org/wiki/Brokerage_firmhttp://en.wikipedia.org/wiki/Brokerage_firmhttp://en.wikipedia.org/wiki/Brokerage_firmhttp://en.wikipedia.org/wiki/Brokerage_firmhttp://en.wikipedia.org/wiki/Investment_managementhttp://en.wikipedia.org/wiki/Investment_managementhttp://en.wikipedia.org/wiki/Investment_managementhttp://en.wikipedia.org/wiki/Government_sponsored_enterprisehttp://en.wikipedia.org/wiki/Government_sponsored_enterprisehttp://en.wikipedia.org/wiki/Government_sponsored_enterprisehttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/S%26P_500http://en.wikipedia.org/wiki/S%26P_500http://en.wikipedia.org/wiki/S%26P_500http://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/Gramm-Leach-Bliley_Acthttp://en.wikipedia.org/wiki/Gramm-Leach-Bliley_Acthttp://en.wikipedia.org/wiki/Gramm-Leach-Bliley_Acthttp://en.wikipedia.org/wiki/Investment_bankhttp://en.wikipedia.org/wiki/Investment_bankhttp://en.wikipedia.org/wiki/Investment_bankhttp://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Takeoverhttp://en.wikipedia.org/wiki/Takeoverhttp://en.wikipedia.org/wiki/Takeoverhttp://en.wikipedia.org/wiki/Earningshttp://en.wikipedia.org/wiki/Earningshttp://en.wikipedia.org/wiki/Earningshttp://en.wikipedia.org/wiki/Japanhttp://en.wikipedia.org/wiki/Japanhttp://en.wikipedia.org/wiki/Holding_companyhttp://en.wikipedia.org/wiki/Holding_companyhttp://en.wikipedia.org/wiki/Holding_companyhttp://en.wikipedia.org/wiki/Safehttp://en.wikipedia.org/wiki/Safehttp://en.wikipedia.org/wiki/Safehttp://en.wikipedia.org/wiki/Withdrawalhttp://en.wikipedia.org/wiki/Withdrawalhttp://en.wikipedia.org/wiki/Withdrawalhttp://en.wikipedia.org/wiki/Checkbookhttp://en.wikipedia.org/wiki/Checkbookhttp://en.wikipedia.org/wiki/Checkbookhttp://en.wikipedia.org/wiki/Checkbookhttp://en.wikipedia.org/wiki/Withdrawalhttp://en.wikipedia.org/wiki/Safehttp://en.wikipedia.org/wiki/Holding_companyhttp://en.wikipedia.org/wiki/Japanhttp://en.wikipedia.org/wiki/Earningshttp://en.wikipedia.org/wiki/Takeoverhttp://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Investment_bankhttp://en.wikipedia.org/wiki/Gramm-Leach-Bliley_Acthttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/S%26P_500http://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Government_sponsored_enterprisehttp://en.wikipedia.org/wiki/Investment_managementhttp://en.wikipedia.org/wiki/Brokerage_firmhttp://en.wikipedia.org/wiki/Brokerage_firmhttp://en.wikipedia.org/wiki/Consumer_financehttp://en.wikipedia.org/wiki/Insurancehttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Credit_unionhttp://en.wikipedia.org/wiki/Service_(economics) -
8/22/2019 Sachin Icici Csr
14/154
14
Providepersonal loans,commercial loans, andmortgage loans(typically loansto purchase a home, property or business)
Issuance ofcredit cardsand processing of credit cardtransactionsand billing
Issuance ofdebit cardsfor use as a substitute for checks
Allow financial transactions at branches or by usingAutomatic TellerMachines(ATMs)
Provide wire transfers of funds andElectronic fund transfersbetween banks
Facilitation of standing orders and directdebits, so payments for bills can bemade automatically
Provideoverdraftagreements for the temporary advancement of the Bank'sown money to meet monthly spending commitments of a customer in theircurrent account.
Provide internet banking system to facilitate the customers to view and operatetheir respective accounts through internet.
Provide Charge card advances of the Bank's own money for customers wishingto settle credit advances monthly.
Provide a check guaranteed by the Bank itself and prepaid by the customer,such as acashier's checkorcertified check.
Notaryservice for financial and other documents
Accepting the deposits from customer and provide the credit facilities to them.
Other types of bank services
Private banking- Private Banks provide banking services exclusively tohigh
net worth individuals. Many financial services firms require a person or familyto have a certain minimum net worth to qualify for private bankingservices. Private Banks often provides more personal services, such as wealthmanagement and tax planning, than normal retail banks.
Capital market bank - bank thatunderwritedebt andequity, assist companydeals (advisory services, underwriting and advisory fees), and restructure debtintostructured financeproducts.
Bank cards - include bothcredit cardsanddebit cards. Bank of America is thelargest issuer of bank cards.
Credit card machine services and networks - Companies which provide creditcard machine and payment networks call themselves "merchant card
providers".
http://en.wikipedia.org/wiki/Unsecured_loanhttp://en.wikipedia.org/wiki/Unsecured_loanhttp://en.wikipedia.org/wiki/Unsecured_loanhttp://en.wikipedia.org/wiki/Loanhttp://en.wikipedia.org/wiki/Loanhttp://en.wikipedia.org/wiki/Loanhttp://en.wikipedia.org/wiki/Mortgage_loanhttp://en.wikipedia.org/wiki/Mortgage_loanhttp://en.wikipedia.org/wiki/Mortgage_loanhttp://en.wikipedia.org/wiki/Credit_cardshttp://en.wikipedia.org/wiki/Credit_cardshttp://en.wikipedia.org/wiki/Credit_cardshttp://en.wikipedia.org/wiki/Transactionhttp://en.wikipedia.org/wiki/Transactionhttp://en.wikipedia.org/wiki/Transactionhttp://en.wikipedia.org/wiki/Debit_cardshttp://en.wikipedia.org/wiki/Debit_cardshttp://en.wikipedia.org/wiki/Debit_cardshttp://en.wikipedia.org/wiki/Automatic_Teller_Machinehttp://en.wikipedia.org/wiki/Automatic_Teller_Machinehttp://en.wikipedia.org/wiki/Automatic_Teller_Machinehttp://en.wikipedia.org/wiki/Automatic_Teller_Machinehttp://en.wikipedia.org/wiki/Electronic_fund_transferhttp://en.wikipedia.org/wiki/Electronic_fund_transferhttp://en.wikipedia.org/wiki/Electronic_fund_transferhttp://en.wikipedia.org/wiki/Debithttp://en.wikipedia.org/wiki/Debithttp://en.wikipedia.org/wiki/Debithttp://en.wikipedia.org/wiki/Overdrafthttp://en.wikipedia.org/wiki/Overdrafthttp://en.wikipedia.org/wiki/Overdrafthttp://en.wikipedia.org/wiki/Cashier%27s_checkhttp://en.wikipedia.org/wiki/Cashier%27s_checkhttp://en.wikipedia.org/wiki/Cashier%27s_checkhttp://en.wikipedia.org/wiki/Certified_checkhttp://en.wikipedia.org/wiki/Certified_checkhttp://en.wikipedia.org/wiki/Certified_checkhttp://en.wikipedia.org/wiki/Notaryhttp://en.wikipedia.org/wiki/Notaryhttp://en.wikipedia.org/wiki/Private_bankinghttp://en.wikipedia.org/wiki/Private_bankinghttp://en.wikipedia.org/wiki/High_net_worth_individualshttp://en.wikipedia.org/wiki/High_net_worth_individualshttp://en.wikipedia.org/wiki/High_net_worth_individualshttp://en.wikipedia.org/wiki/High_net_worth_individualshttp://en.wikipedia.org/wiki/Underwritehttp://en.wikipedia.org/wiki/Underwritehttp://en.wikipedia.org/wiki/Underwritehttp://en.wikipedia.org/wiki/Stockhttp://en.wikipedia.org/wiki/Stockhttp://en.wikipedia.org/wiki/Stockhttp://en.wikipedia.org/wiki/Structured_financehttp://en.wikipedia.org/wiki/Structured_financehttp://en.wikipedia.org/wiki/Structured_financehttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Debit_cardhttp://en.wikipedia.org/wiki/Debit_cardhttp://en.wikipedia.org/wiki/Debit_cardhttp://en.wikipedia.org/wiki/Debit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Structured_financehttp://en.wikipedia.org/wiki/Stockhttp://en.wikipedia.org/wiki/Underwritehttp://en.wikipedia.org/wiki/High_net_worth_individualshttp://en.wikipedia.org/wiki/High_net_worth_individualshttp://en.wikipedia.org/wiki/Private_bankinghttp://en.wikipedia.org/wiki/Notaryhttp://en.wikipedia.org/wiki/Certified_checkhttp://en.wikipedia.org/wiki/Cashier%27s_checkhttp://en.wikipedia.org/wiki/Overdrafthttp://en.wikipedia.org/wiki/Debithttp://en.wikipedia.org/wiki/Electronic_fund_transferhttp://en.wikipedia.org/wiki/Automatic_Teller_Machinehttp://en.wikipedia.org/wiki/Automatic_Teller_Machinehttp://en.wikipedia.org/wiki/Debit_cardshttp://en.wikipedia.org/wiki/Transactionhttp://en.wikipedia.org/wiki/Credit_cardshttp://en.wikipedia.org/wiki/Mortgage_loanhttp://en.wikipedia.org/wiki/Loanhttp://en.wikipedia.org/wiki/Unsecured_loan -
8/22/2019 Sachin Icici Csr
15/154
15
INTRODUCTION TO COMPANY
ICICI Bank Limitedis an Indian diversifiedfinancial servicescompany
headquartered inMumbai, Maharashtra. It is the second largest bank in India by
assets and third largest bymarket capitalization.
It offers a wide range of banking products and financial services to corporate and
retail customers through a variety of delivery channels and through its specialized
subsidiaries in the areas of investment banking, life and non-life insurance, venture
capital and asset management. The Bank has a network of 2,763 branches and9,363 ATM's in India, and has a presence in 19 countries, including India.
The bank has subsidiaries in the United Kingdom, Russia, and Canada; branches in
United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai
International Finance Centre; and representative offices in United Arab Emirates,
China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. The
company's UK subsidiary has established branches in Belgium and Germany.
ICICI Bank is one of theBig Four banksof India, along withState Bank ofIndia,Punjab National BankandHDFC Bank.
http://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Big_Four_(banks)#Indiahttp://en.wikipedia.org/wiki/Big_Four_(banks)#Indiahttp://en.wikipedia.org/wiki/Big_Four_(banks)#Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/Punjab_National_Bankhttp://en.wikipedia.org/wiki/Punjab_National_Bankhttp://en.wikipedia.org/wiki/Punjab_National_Bankhttp://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/Punjab_National_Bankhttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/Big_Four_(banks)#Indiahttp://en.wikipedia.org/wiki/Market_capitalizationhttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Financial_services -
8/22/2019 Sachin Icici Csr
16/154
16
Type PublicTraded as
BSE: 532174
NSE: ICICIBANK
NYSE: IBN
Industry Banking, Financial servicesFounded 1955
Headquarters Mumbai, Maharashtra, IndiaArea served WorldwideKey people K. V. Kamath
(Chairman)
Chanda Kochhar(MD & CEO)Products Credit cards, Consumer
banking, banking, finance, investment,
mortgage, private banking, wealth
management
Revenue US$ 13.518 billion (2012)
Profit US$ 1.550 billion (2012)
Total assets US$ 122.53 billion (2012)
Total equity US$ 12.426 billion (2012)
Employees 81,254 (2012)
Website www.icicibank.com
http://en.wikipedia.org/wiki/Types_of_business_entityhttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Ticker_symbolhttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/scripsearch/scrips.aspx?myScrip=532174http://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://www.nseindia.com/marketinfo/companyinfo/companysearch.jsp?cons=ICICIBANK§ion=7http://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://www.nyse.com/about/listed/quickquote.html?ticker=ibnhttp://en.wikipedia.org/wiki/Bankinghttp://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Maharashtrahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/K._V._Kamathhttp://en.wikipedia.org/wiki/Chanda_Kochharhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Retail_bankinghttp://en.wikipedia.org/wiki/Retail_bankinghttp://en.wikipedia.org/wiki/Private_bankinghttp://en.wikipedia.org/wiki/Wealth_managementhttp://en.wikipedia.org/wiki/Wealth_managementhttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Net_incomehttp://en.wikipedia.org/wiki/Assethttp://en.wikipedia.org/wiki/Equity_(finance)http://www.icicibank.com/http://www.icicibank.com/http://en.wikipedia.org/wiki/Equity_(finance)http://en.wikipedia.org/wiki/Assethttp://en.wikipedia.org/wiki/Net_incomehttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Wealth_managementhttp://en.wikipedia.org/wiki/Wealth_managementhttp://en.wikipedia.org/wiki/Private_bankinghttp://en.wikipedia.org/wiki/Retail_bankinghttp://en.wikipedia.org/wiki/Retail_bankinghttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Chanda_Kochharhttp://en.wikipedia.org/wiki/K._V._Kamathhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Maharashtrahttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Financial_serviceshttp://en.wikipedia.org/wiki/Bankinghttp://www.nyse.com/about/listed/quickquote.html?ticker=ibnhttp://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://www.nseindia.com/marketinfo/companyinfo/companysearch.jsp?cons=ICICIBANK§ion=7http://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://www.bseindia.com/scripsearch/scrips.aspx?myScrip=532174http://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/Ticker_symbolhttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Types_of_business_entity -
8/22/2019 Sachin Icici Csr
17/154
17
CORPORATE
HISTORYICICI Bank was established in 1994 by the Industrial Credit and Investment
Corporation of India, an Indian financial institution, as a wholly owned
subsidiary. The parent company was formed in 1955 as a joint-venture of
theWorld Bank, India's public-sector banks and public-sector insurance companies
to provide project financing to Indian industry. The bank was initially known as
theIndustrial Credit and Investment Corporation of India Bank, before it changedits name to the abbreviatedICICI Bank. The parent company was later merged into
ICICI Bank.ICICI Bank launched internet banking operations in 1998.
ICICI's shareholding in ICICI Bank was reduced to 46 percent, through a public
offering of shares in India in 1998, followed by an equity offering in the form
ofAmerican Depositary Receiptson theNYSEin 2000. ICICI Bank acquired
theBank of Madura Limitedin an all-stock deal in 2001, and sold additional stakes
to institutional investors during 2001-02.
In the 1990s, ICICI transformed its business from a development financial
institution offering only project finance to a diversified financial services group,
offering a wide variety of products and services, both directly and through a
number of subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the
first Indian company and the first bank or financial institution from non-Japan Asia
to be listed on the NYSE.
In 2000, ICICI Bank became the first Indian bank to list on the New York Stock
Exchange with its five million American depository shares issue generating a
demand book 13 times the offer size.
http://en.wikipedia.org/wiki/World_Bankhttp://en.wikipedia.org/wiki/World_Bankhttp://en.wikipedia.org/wiki/World_Bankhttp://en.wikipedia.org/wiki/American_Depositary_Receipthttp://en.wikipedia.org/wiki/American_Depositary_Receipthttp://en.wikipedia.org/wiki/American_Depositary_Receipthttp://en.wikipedia.org/wiki/NYSEhttp://en.wikipedia.org/wiki/NYSEhttp://en.wikipedia.org/wiki/NYSEhttp://en.wikipedia.org/wiki/NYSEhttp://en.wikipedia.org/wiki/American_Depositary_Receipthttp://en.wikipedia.org/wiki/World_Bank -
8/22/2019 Sachin Icici Csr
18/154
18
OVERVIEW OF CSR ACTIVITES
-
8/22/2019 Sachin Icici Csr
19/154
19
DEFINITION:
The World Business Council for Sustainable Development in its publication
"Making Good Business Sense" by Lord Holme and Richard Watts used the
following definition. "Corporate Social Responsibility is the continuing
commitment by business to behave ethically and contribute to economic
development while improving the quality of life of the workforce and their families
as well as of the local community and society at large"
Another driver of CSR is the role of independent mediators, particularly the
government, in ensuring that corporations are prevented from harming the
broader social well, including people and the environment. CSR critics such as
Robert Reich argue that governments should set the agenda for social
responsibility by the way of laws and regulation that will allow a business to
conduct themselves responsibly.
What is Corporate Social Responsibility (CSR) and Sustainable Business?
A Definition of CSR
Corporate Social Responsibility (CSR), Corporate Responsibility (CR) orSustainable Business are commonly heard, but rarely understood, phrases. So whatdoes it all mean?
Beyond the Buzz Words
CSR is the process of assessing an organizations impact on society and evaluatingtheir responsibilities. CSR begins with an assessment of a business and there:
Customers
Suppliers
Environment
Communities
Employees
http://en.wikipedia.org/wiki/Robert_Reichhttp://en.wikipedia.org/wiki/Robert_Reich -
8/22/2019 Sachin Icici Csr
20/154
20
What does a CSR Policy Include?
Many organizations have a CSR Policy, which defines areas of concern andinitiatives to improve relations with the people and environments affected by
business operations. CSR policies often dictate a system for monitoring responsible
performance. Read more about simply.
More than Compliance
A successful CSR initiative takes organizations beyond compliance withlegislation and leads them to honor ethical values and respect people, communitiesand the natural environment. CSR is sustainable - involving activities that yourorganization can maintain without adversely affecting your business goals.
More than Being Green
CSR is about more than environmental responsibility or having a recycling policy.CSR is about considering the whole picture, from your internal processes to yourclients, taking in every step that your business takes during day-to-day operations.
CSR is...
A long-term approach to business that addresses the needs of communities, peopleand their employers. CSR provides frameworks for successful enterprise that isharmonious with its surroundings. CSR is an opportunity to generate honest,authentic good-news stories that a business and its community can be proud of.
CSR must be sustainable - remaining a fundamental part of your business
regardless of changing fortunes.
-
8/22/2019 Sachin Icici Csr
21/154
21
Corporate social responsibility: is a form ofcorporate self-regulation integratedinto a business model. (CSR, also called corporate conscience, corporatecitizenship, social performance, orsustainable responsible business/Responsible Business)
CSR policy functions as a built-in, self-regulating mechanism whereby a businessmonitors and ensures its active compliance with the spirit of the law, ethicalstandards, and international norms.
CSR is a process with the aim to embrace responsibility for the company's actionsand encourage a positive impact through its activities on the environment,consumers, employees, communities, stakeholders and all other members ofthe public sphere who may also be considered as stakeholders.
The term "corporate social responsibility" came into common use in the late 1960sand early 1970s after many multinational corporations formed the
term stakeholder, meaning those on whom an organization's activities have animpact. It was used to describe corporate owners beyond shareholders as a result ofan influential book by R. Edward Freeman.
Proponents argue that corporations make more long term profits by operating witha perspective, while critics argue that CSR distracts from the economic role of
businesses. Others argue CSR is merely window-dressing, or an attempt to pre-empt the role of governments as a watchdog over powerful multinationalcorporations.
CSR is titled to aid an organization's mission as well as a guide to what thecompany stands for and will uphold to its consumers. Development businessethics is one of the forms ofapplied ethics that examines ethical principles andmoral or ethical problems that can arise in a business environment. ISO 26000 isthe recognized international standard for CSR. Public sector organizations (theUnited Nations for example) adhere to the triple bottom line (TBL). It is widelyaccepted that CSR adheres to similar principles but with no formal act oflegislation. The UN has developed the Principles for Responsible Investment asguidelines for investing entities.
The Benefits of Corporate Social Responsibility
88% of consumers said they were more likely to buy from a company thatsupports and engages in activities to improve society.
- Better Business Journey, UK Small Business Consortium
http://en.wikipedia.org/wiki/Corporatehttp://en.wikipedia.org/wiki/Self-policinghttp://en.wikipedia.org/wiki/Business_modelhttp://en.wikipedia.org/wiki/Norm_(sociology)http://en.wikipedia.org/wiki/Stakeholder_(corporate)http://en.wikipedia.org/wiki/Public_spherehttp://en.wikipedia.org/wiki/Stakeholder_(corporate)http://en.wikipedia.org/wiki/Shareholdershttp://en.wikipedia.org/wiki/R._Edward_Freemanhttp://en.wikipedia.org/wiki/Display_windowhttp://en.wikipedia.org/wiki/Multinational_corporationshttp://en.wikipedia.org/wiki/Multinational_corporationshttp://en.wikipedia.org/wiki/Business_ethicshttp://en.wikipedia.org/wiki/Business_ethicshttp://en.wikipedia.org/wiki/Applied_ethicshttp://en.wikipedia.org/wiki/ISO_26000http://en.wikipedia.org/wiki/Triple_bottom_linehttp://en.wikipedia.org/wiki/UNhttp://en.wikipedia.org/wiki/Principles_for_Responsible_Investmenthttp://en.wikipedia.org/wiki/Principles_for_Responsible_Investmenthttp://en.wikipedia.org/wiki/UNhttp://en.wikipedia.org/wiki/Triple_bottom_linehttp://en.wikipedia.org/wiki/ISO_26000http://en.wikipedia.org/wiki/Applied_ethicshttp://en.wikipedia.org/wiki/Business_ethicshttp://en.wikipedia.org/wiki/Business_ethicshttp://en.wikipedia.org/wiki/Multinational_corporationshttp://en.wikipedia.org/wiki/Multinational_corporationshttp://en.wikipedia.org/wiki/Display_windowhttp://en.wikipedia.org/wiki/R._Edward_Freemanhttp://en.wikipedia.org/wiki/Shareholdershttp://en.wikipedia.org/wiki/Stakeholder_(corporate)http://en.wikipedia.org/wiki/Public_spherehttp://en.wikipedia.org/wiki/Stakeholder_(corporate)http://en.wikipedia.org/wiki/Norm_(sociology)http://en.wikipedia.org/wiki/Business_modelhttp://en.wikipedia.org/wiki/Self-policinghttp://en.wikipedia.org/wiki/Corporate -
8/22/2019 Sachin Icici Csr
22/154
22
Why do we need CSR?
Consumers increasingly don't accept unethical business practices or organizationswho act irresponsibly. Advances in social media (giving everyone a voice) meanthat negative or destructive practices quickly fuel conversations online.
Organizations are accountable for their actions like never before.
The Business Benefits of CSR
CSR should not be viewed as a drain on resources, because carefully implementedCSR policies can help your organization:
Win new business
Increase customer retention
Develop and enhance relationships with customers, suppliers and networks
Attract, retain and maintain a happy workforce and be an Employer of Choice
Save money on energy and operating costs and manage risk
Differentiate yourself from your competitors
Generate innovation and learning and enhance your influence
Improve your business reputation and standing
Provide access to investment and funding opportunities
Generate positive publicity and media opportunities due to media interest inethical business activitiesContact Simply CSRto discuss CSR and sustainablebusiness
.
http://www.simplycsr.co.uk/contact.htmlhttp://www.simplycsr.co.uk/contact.htmlhttp://www.simplycsr.co.uk/contact.htmlhttp://www.simplycsr.co.uk/contact.html -
8/22/2019 Sachin Icici Csr
23/154
23
INTRODUCTION TO THE PROJECT
ICICI FOUNDATION FOR INCLUSIVE GROWTH
For over five decades, the ICICI Group has partnered India in its economic growthand development. Promoting inclusive growth has been a priority area for theGroup from both a social and business perspective. The ICICI Group strives to
make a difference to its customers, to the society and to the nations developmentdirectly through its products and services, as well as through developmentinitiatives and community outreach.
ICICI Foundation for Inclusive Growth (ICICI Foundation) was founded by theICICI Group in early 2008 to carry forward and build upon its legacy of promotinginclusive growth. ICICI Foundation works within public systems and specializedgrassroots organizations to support developmental work in four identified focusareas. We are committed to investing in long-term efforts to support inclusivegrowth through effective interventions.
Vision
our vision is a world free of poverty in which every individual has the freedom andpower to create and sustain a just society in which to live.
Mission
Our mission is to empower the poor to participate in and benefit from the Indian
growth process through integrated action in the fields of primary health,elementary education, financial inclusion and sustainable livelihood. This will beachieved through active collaboration with the government and independentorganizations.
-
8/22/2019 Sachin Icici Csr
24/154
24
History:
As a key partner in India's economic growth for more than five decades, the
ICICI Group endeavors to promote growth in all sectors of the nations economy.
To give focus to its efforts to promote inclusive growth amongst low-income
Indian households, the ICICI Group founded ICICI Foundation for Inclusive
Growth in January 2008. The foundations of ICICI Groups approach towards
human and social development were established with the Social Initiatives Group
(SIG), a non-profit resource group within ICICI Bank, in 2000
ICICI FOUNDATION is the foundation of ICICI group. It is working for social
help who are need of help ICICI FOUNDATION give them help, this is main work
of companys
This is new founded company but this company starts its work very early. It is
helped in flood situation as well as takes new project like as educations programme
of ICICI FOUNDATION.
-
8/22/2019 Sachin Icici Csr
25/154
25
ICICI Foundation for Inclusive Growth (ICICI Foundation) was founded by the
ICICI Group in early 2008 to give focus to its efforts to promote inclusive growth
amongst low-income Indian households.
It believes our fundamental challenge is to create a just society one where
everyone has equal opportunity to develop and grow. Towards this end, ICICI
Foundation is committed to making Indias economic growth more inclusive,
allowing every individual to participate in and benefit from the growth process.
It holds a set ofcore beliefsand values that defines our pathway towards inclusive
growth and guides our five strategic partnerships.
For over five decades, the ICICI Group has partnered India in its economic growthand development. Promoting inclusive growth has been a priority area for theGroup from both a social and business perspective. The ICICI Group strives tomake a difference to its customers, to the society and to the nations development
directly through its products and services, as well as through development
initiatives and community outreach.ICICI Foundation for Inclusive Growth (ICICI Foundation) was founded by theICICI Group in early 2008 to carry forward and build upon its legacy of promotinginclusive growth. ICICI Foundation works within public systems and specializedgrassroots organizations to support developmental work in four identified focusareas. We are committed to investing in long-term efforts to support inclusivegrowth through effective interventions.
http://www.icicifoundation.org/core-beliefs.htmhttp://www.icicifoundation.org/core-beliefs.htmhttp://www.icicifoundation.org/core-beliefs.htmhttp://www.icicifoundation.org/core-beliefs.htm -
8/22/2019 Sachin Icici Csr
26/154
26
MESSAGE FROM CHAIRMAN:
At the ICICI Group, we view our social initiatives and
our ethical standards as core elements of the foundation we are building for our
growth. During the year, we have sought to take our social initiatives to the next
level through the establishment of The ICICI Foundation for Inclusive Growth. We
believe that this will significantly expand the ICICI Groups activities in the area
of corporate social responsibility, philanthropy and community development. The
Foundation will seek to catalyze and accelerate social and economic inclusion by
bridging economic and human development gaps. The ICICI Group will continue
to leverage growth opportunities in India and overseas, seek to make a significant
contribution to the integrated development of our country and build a platform for
sustained growth that will create value for our stakeholders.
ICICI Banks Read to Lead initiative aims to bridge gaps in the access to
formal schooling for a large number of children from disadvantaged backgrounds.
This initiative aims to reach out to 100,000 children through different voluntary
organizations, facilitating formal schooling, bridge courses, and supplementary
teaching-learning material. For children like Riya, formal education is now a
reality
The Foundations mission is to improve the incomes of the low-income
households in India. It believes that improving market access for low income
households is the only sustainable way to bring about increase in their incomes and
therefore it principally focuses its attention on redressing market failures.
-
8/22/2019 Sachin Icici Csr
27/154
27
Governing Council:
Mr. K.V. Kamath
Chairman, ICICI Bank
Mr. Kamath has a degree in mechanical engineering and did his management
studies at the Indian Institute of Management, Ahmadabad. He started his career in
1971 at ICICI, an Indian financial institution that founded ICICI Bank and merged
with it in 2002. In 1988, he moved to the Asian Development Bank and spent
several years in South-East Asia before returning to ICICI as its Managing
Director and CEO in 1996. Under his leadership, the ICICI Group transformed
itself into a diversified, technology-driven financial services group that hasleadership positions across banking, insurance and asset management in India, and
an international presence. He retired as Managing Director and CEO in April 2009,
and took up his present position.
Mr. Kamath was conferred with the Padma Bhushan, one of Indias highest
civilian honors, in 2008, and has received numerous other awards and honors. He
has been a co-chair of the World Economic Forum's Annual Meeting in Davos. He
is a member of the Board of the Institute of International Finance, a Director on the
Board of Infosys NYSE and Visa Inc. He is a member of the Boardof Governors
of the Indian Institute of Technologies and a member of advisory councils of
Management, Ahmadabad
-
8/22/2019 Sachin Icici Csr
28/154
28
Ms. Chanda Kochhar
Managing Director & CEO, ICICI Bank
Ms. Chanda Kochhar is the Managing Director and Chief Executive Officer of
ICICI Bank. Ms. Kochhar started her career in 1984 at ICICI in its projects
department. She has wide experience in the fields of corporate credit, infrastructure
financing, e-commerce strategy and retail business. She has worked with ICICI in
the areas of corporate credit, infrastructure financing, e-commerce, strategy and
retail finance.
Ms. Kochhar holds a Bachelor's Degree in Arts from Jai hind College and a
Masters in Management Studies (MMS) from the Jamnalal Bajaj Institute of
Management Studies, Mumbai, where she topped her batch and received the
Wockhardt Gold Medal for Excellence in Management Studies. She also holds adegree in cost and works accountancy from the Institute of Cost and Works
Accountants of India, where she received the J. N. Bose Gold Medal for highest
marks in that year.
-
8/22/2019 Sachin Icici Csr
29/154
29
Mr. Sandeep Bakhshi
Managing Director & CEO, ICICI Prudential Life Insurance
Mr. Sandeep Bakhshi is the Managing Director & Chief Executive Officer (CEO)
of ICICI Prudential Life Insurance. Prior to this, Mr. Bakshi was the Deputy
Managing Director of ICICI Bank, where he was responsible for retail and rural
banking. Previously Mr. Bakhshi was the Managing Director and CEO of ICICI
Lombard, a 74:26 joint venture of ICICI Bank and Fairfax Group and one of the
eight companies that started operations after the sector opened up to private sectorparticipants in the year 2001.
Mr. Bakhshi, an Engineer and an MBA by education, joined ICICI in 1986 in the
project financing department and worked there until 2001 before joining ICICI
Lombard in January 2002.
-
8/22/2019 Sachin Icici Csr
30/154
30
Mr. Rajiv Sabharwal
Executive Director, ICICI Bank
Mr. Rajiv Sabharwal is the Executive Director on the board of ICICI Bank. He is
responsible for retail banking, inclusive & rural banking and SME & mid-
corporate business. He is also the Non-executive Chairman of ICICI Home
Finance Company Limited.
Mr. Sabharwal has over 18 years of experience in the banking/financial services
industry. He joined ICICI Group in 1998 and has held leadership positions in credit
policy, collections, business analytics, mortgage finance, consumer loans, creditcards, rural and microfinance lending and financial inclusion. Prior to joining
ICICI Group, Mr. Sabharwal worked in the consumer durables marketing,
commercial finance and retail finance businesses at Godrej, SRF Finance and GE
Capital. In January 2009 he joined Sequoia Capital, a leading venture/growth
capital company, where he worked as Operating Partner focusing on the financial
services sector. There he led new investment decisions as well as represented
Sequoia at the board in existing investments. He then rejoined ICICI Bank Limited
in April 2010. Mr. Sabharwal holds degrees in Mechanical Engineering from
Indian Institute of Technology Delhi and Management from India Institute of
Management Lucknow.
-
8/22/2019 Sachin Icici Csr
31/154
31
Mr. Bhargav Dasgupta
Managing Director & CEO, ICICI Lombard General Insurance
Mr. Bhargav Dasgupta, is the Managing Director & CEO, ICICI Lombard General
Insurance Corporation Limited, the largest private sector general insurance
company in India.
Mr. Dasgupta began his career with the erstwhile ICICI Limited in 1992 in the
Projects & Corporate Finance Division. Since then he has held key leadership
positions in diverse business areas including Oil & Gas financing, E-commerce,
Technology Management, Corporate Strategy and Treasury. In his final assignment
in ICICI Bank, he set up the banks International Banking Group and headed it from
2002 to 2006. In October 2006, he was elevated to the Board of ICICI Prudential
Life Insurance Company Limited as Executive Director responsible for Sales,
Distribution, Product and Marketing of the Company. He took over his current role
in May 2009.
Mr. Bhargav Dasgupta holds a PGDBA from the Indian Institute of Management
Bangalore and a B.E (Mechanical) degree from Jadhavpur University.
He was named as one of the top 25 Young Executives in India by Business
Today in 2006.
-
8/22/2019 Sachin Icici Csr
32/154
32
Mr. Subrata Mukherji
President, ICICI Foundation
Subrata Mukherji has over thirty years of experience in the financial servicesindustry and a keen understanding of the various facets of the Indian economy. Hewas earlier Managing Director & CEO of ICICI Securities Ltd., the largestintegrated securities firm in India covering the needs of corporate and retailcustomers through investment banking, institutional broking, retail broking andfinancial product distribution businesses. Prior to this office, Mr. Mukherji wasExecutive Director and Member of the Board of ICICI Bank. He commenced hiscareer in erstwhile ICICI Ltd. in 1978 and has worked extensively in all sectorsincluding infrastructure, oil, gas, petrochemicals and energy sectors. He has alsoworked in resolving stressed assets and has a keen understanding of several issues
impacting the banking sector in this regard.Mr. Mukherji continues to maintain links with the academic world and has been aguest faculty member at the Indian Institute of Management Calcutta, JamnalalBajaj Institute of Management Studies, Bankers Training Centre and NationalInstitute of Bank Management.Mr. Mukherji completed his BA in Economics from St. Xaviers, Mumbai, a
Masters in Management Studies from Jamnalal Bajaj Institute of ManagementStudies and a postgraduate degree from the London School of Economics.
-
8/22/2019 Sachin Icici Csr
33/154
33
Team:
Ms. Ramni Nirula
Vice President - Partnerships
Ms. Ramni Nirula is Vice President - Partnerships for ICICI
Foundation. Ms. Nirula has more than three decades of experience in the financial
sector, beginning her career with ICICI Bank in 1976 in the project appraisal
division. Since then she has held various leadership positions in areas of projectfinancing, strategy, planning and resources, and corporate banking.
Ms. Nirula was part of the top management team instrumental in transforming
ICICI Bank from a primarily term lending institution into a technology led
diversified financial services group with a strong presence in Indias retail financial
services market.
Ms. Nirula recently also headed the Corporate Banking Group for ICICI Bank. She
subsequently assumed responsibility for the Government Banking Group and
Corporate Agri Group based out of New Delhi.
Ms. Nirula holds a Bachelors Degree in Economic and a Masters in Business
Administration (MBA) from Delhi University.
-
8/22/2019 Sachin Icici Csr
34/154
34
Ms. Prerana Langa
Vice President - Strategy and Communications
Prerana Langa has been with ICICI Foundation since its inception
and works on strategy and communications. Prerana also leads the ICICI Groups
Corporate Social Responsibility (CSR) team, which is responsible for the designand implementation of CSR projects for the ICICI Group of Companies. She also
handles grant making and overseas the operations of the foundation.
Prerana's twelve years of work experience include providing strategic counsel,
initiation of community partnerships, training, communications, designing
marketing promotions and brand management communications projects. She has
worked on wide range of social projects for ICICI Bank, Hindustan Unilever,
McDonalds India and others.
Prerana holds a Masters of Business Administration (MBA) with a specialization
in Marketing from the University of Mumbai. She has a deep interest in social
issues and volunteers with a CSO/NGO.
-
8/22/2019 Sachin Icici Csr
35/154
35
Ms.Vidhya Muthuram
Vice President - Policy
Vidhya has been working with the ICICI Foundation since Oct 2008.
She is responsible for developing research and advocacy strategies for the
Foundation in its core areas. Prior to joining the Foundation, Vidhya headed theCentre for Development Finance at the Institute for Financial Management and
Research in Chennai. In that capacity, Vidhya provided research oversight,
strategic guidance and management support to a team of 15+ researchers focused
on developing sustainable financing models for infrastructure. She also worked for
the World Bank in Washington D.C for 4 years on issues relating to pro-poor
growth and inequality, national poverty reduction strategies and civic engagement
in World Bank projects.
Vidhya holds a Masters in International Development from Harvards Kennedy
School of Government. She is a native of Chennai.
-
8/22/2019 Sachin Icici Csr
36/154
36
Ms. Padma Sinha
Senior Advisor - Corporate Social Responsibility
Padma is responsible for managing the corporate social responsibility
(CSR) initiatives of the ICICI Group of Companies. She has worked in the
consumer product space for 20 years with organizations like J&J, Lakme Limitedand Hindustan Lever Limited. Her experience includes brand management, retail
management, marketing services, project evaluation and incubation, research and
training.
Padma is also a part-time faculty member at the Xavier Institute of Communication
and has been a course-coordinator for the post-graduate program in Advertising.
She holds a Masters of Business Administration (MBA) from IIM, Bangalore .
-
8/22/2019 Sachin Icici Csr
37/154
37
Ms. Ruta Kanade
Advisor - Corporate Social Responsibility
Ruta is responsible for managing the corporate social responsibility
(CSR) initiatives of the ICICI Group of Companies. Her ten years of work
experience in the development sector include designing CSR programs forcorporate organizations; conducting feasibility and impact assessment studies;
managing strategic partnerships with donors, government and communities; and
developing strategies for resource mobilization, organizational development and
staff capacity building. She has managed projects in various social sectors for CSO
Partners, Bombay Dyeing, Catholic Relief Services, Akanksha, and CASP.
Ruta holds a Masters of Social Work (MSW) from the University of Mumbai. She
has also pursued a Post Graduate Diploma in Business Management (PGDBM)
from Welingkar Institute of Management at Mumbai, and a Post Graduate Diploma
in Personnel Management and Industrial Relations from Bhartiya Vidya Bhavan at
Delhi.
-
8/22/2019 Sachin Icici Csr
38/154
38
Ms. Deborah Gonsalves
Advisor - Corporate Social Responsibility
Deborah is responsible for the corporate social responsibility (CSR)
initiatives of the ICICI Group of Companies. She has worked with organizations
like Child Rights in Goa, Positive People, Hippocampus Reading Foundation andHabitat for Humanity India. Her experience includes working on issues of
pedophilia in the costal belt of Goa, developing HIV/AIDS awareness campaigns,
raising resources for educational resource centers in low income communities, and
building homes for the less privileged. Prior to joining ICICI Foundation, she
handled the CSR initiatives for ICICI Prudential Life Insurance.
Deborah holds a degree in Sociology and Psychology from St. Xaviers College,
Goa University, and a Masters degree in Social Sciences from Tata Institute of
Social Sciences, Mumbai.
-
8/22/2019 Sachin Icici Csr
39/154
39
Mr. Lokanath Satpathy
Manager - Finance & Accounts
Lokanath is responsible for all accounting functions of the ICICIFoundation for Inclusive Growth. He has over four years of post-qualificationexperience in various industries as well as six years of pre-qualification experience
in accounts, audit, taxation and other related areas.
Lokanath has done his Chartered Accountancy from the Institute of CharteredAccountants of India, New Delhi.
ChChief Operating Officer
-
8/22/2019 Sachin Icici Csr
40/154
40
-
8/22/2019 Sachin Icici Csr
41/154
41
-
8/22/2019 Sachin Icici Csr
42/154
42
-
8/22/2019 Sachin Icici Csr
43/154
43
-
8/22/2019 Sachin Icici Csr
44/154
44
-
8/22/2019 Sachin Icici Csr
45/154
45
TITAL OF THE STUDY
-
8/22/2019 Sachin Icici Csr
46/154
46
-
8/22/2019 Sachin Icici Csr
47/154
47
OBJECTIVE OF THE STUDYICICI foundation has strategically implemented CSR which has enhanced the Company's image thereby
creating great public goodwill from those living along the pipeline.CSR is about capacity building for
sustainable livelihoods. It respects cultural differences and finds the business opportunities in building
the skills of employees, the community and the government", In a nutshell, CSRis about
business "giving back to society"
ICICI FOUNDETION supports initiatives/projects that provide sustainable solutions to the most pressing
social challenges
CSR Objectives
1. To give back to the community by assisting the disadvantaged:
2. As a Company that has benefited from tax payers money we are obligated to support community
initiatives.
3. To identify with the public and foster goodwill towards the Company: ICICI relies on Communities
along the Right of Way to protect the pipeline and it is therefore critical that those communities
and the public in general have a positive picture of the Company.
4. To support ongoing national advocacy initiatives :
5. There are numerous national campaigns that need support to have a greater impact e.g.
HIV/AIDS, environment and health and sanitation campaigns.
6. Create awareness about the company and build its public profile:
7. To build a strong ICICI brand, the Company must be seen to have a human face.
Corporate Social ResponsibilityStrategies to Create Business and SocialValue
Improving Your Organization's Performance
Corporate social responsibility (CSR) is integral to long-term business success. Today's
organizations must be increasingly mindful of the impact that their operations have on
-
8/22/2019 Sachin Icici Csr
48/154
48
society at large, and this requires much more than isolated measures. In a climate of
heightened social awareness and instant access to information, CSR must be a fundamental
part of your company's targeted practices, broad objectives, and overall culture.
This program is designed to help executives fully integrate social responsibility in ways that
benefit both society and business. You will learn how to develop an overarching CSRstrategy suited to the unique requirements of your companyone that addresses the social,
economic, and environmental effectsas you better position your organization for
immediate and future success.
Taking Your Skills to the Next Level
In this program, you will enhance your ability to set priorities, measure results, and
communicate the value of CSR efforts across your organization. Specifically, you will learn
how to:
Create competitive advantage through CSR
Assess risks and opportunities before making capital investments or other business
decisions
Align CSR strategies with organizational goals and capabilities
Evaluate current initiatives and consolidate efforts around key objectives
Present a business case for CSR initiatives
Implement CSR at all levels of the company
Understand how CSR directly affects current and future regulatory practices
Foster successful interaction with key internal and external stakeholders as well as
governments and nongovernmental organizations (NGOs)
"Brilliantly taught and extremely focused, the program delivered a solid basis for the
rationale and need for CSR as well as practical insights on how to manage specific
situations. The case studies not only were exercises geared for intellectual discussion, but
also were guides for real-world conditions that I could encounter. Engaging with participants
from many different countries led to a diverse and multicultural perspective that was very
enriching."
-
8/22/2019 Sachin Icici Csr
49/154
49
IMPORTANCE OF THE
STUDY
-
8/22/2019 Sachin Icici Csr
50/154
50
SCOPE OF THE STUDY
-
8/22/2019 Sachin Icici Csr
51/154
51
LIMITETION OF THE
STUDY
-
8/22/2019 Sachin Icici Csr
52/154
52
-
8/22/2019 Sachin Icici Csr
53/154
53
RESARCH METHODOLOGY
Research MethodologyProcedures used in making systematic observations or otherwise obtaining data,evidence, or information as part of a research project or study
PRIMARY DATA
Primary data which is collected by the researcher directly from his own
observation and the experience.
SECONDARY DATA
Secondary data is the data that have been already collected by and readily
available from other source. Such data are cheaper and are more obtainable then
the primary data and also may be available when primary data cannot be
obtained at all.
CASE STUDY
For the above project I have taken ICICI CSR activates as the case .and detailed
study is been done.
-
8/22/2019 Sachin Icici Csr
54/154
54
-
8/22/2019 Sachin Icici Csr
55/154
55
-
8/22/2019 Sachin Icici Csr
56/154
56
PRIMARY DATA
-
8/22/2019 Sachin Icici Csr
57/154
57
SECONDARY DATA
-
8/22/2019 Sachin Icici Csr
58/154
58
ANALYSIS
-
8/22/2019 Sachin Icici Csr
59/154
59
FINDINGS
-
8/22/2019 Sachin Icici Csr
60/154
60
CONCLUSION :
1] ICICI is looking for development of India
2] CSR is the helpful for undeveloped part of nation
3] With the help of CSR company can give their contribution to society.
4] Today, India is grooming country but behind this here many problem such as
community, economical, regional development, education etc. so ICICI
FOUNDATION is help those who are really needed it.
5] As per plan ICICI FOUNDATION is implemented everything and always
walking on its major aim FOR INCLUSIVE GROWTH.
6] Finally ICICI FOUNDATION is doing its work very sincerely with help of its
various company and employee.
-
8/22/2019 Sachin Icici Csr
61/154
61
-
8/22/2019 Sachin Icici Csr
62/154
62
-
8/22/2019 Sachin Icici Csr
63/154
63
ANAXURE
-
8/22/2019 Sachin Icici Csr
64/154
64
BIBLIOGARPHY:
WWW.ICICIFOUNDATION.ORG
WWW.GOOGLE.COM
WWW.GIVEINDIA.COM
WWW.ICICIBANK.COM
http://www.icicifoundation.org/http://www.icicifoundation.org/http://www.google.com/http://www.google.com/http://www.giveindia.com/http://www.icicibank.com/http://www.icicibank.com/http://www.icicibank.com/http://www.giveindia.com/http://www.google.com/http://www.icicifoundation.org/ -
8/22/2019 Sachin Icici Csr
65/154
65
INTRODUCTION OFICICI
FOUNDATION
-
8/22/2019 Sachin Icici Csr
66/154
66
A) Rural Self-Employment Training Institutes
Focus areas:
1) Elementary education
2) Sustainable livelihoods
3) Primary health
4) Access to finance
1) ELEMENTARY EDUCATION: In the area of elementary education, we work
to improve the quality of schooling processes and outcomes in the public education
system in India.
A) SCHOOL AND TEACHER EDUCATION REFORMPROGRAMME IN RAJASTHAN
-
8/22/2019 Sachin Icici Csr
67/154
67
Creating a model for changeImproving school and teacher education in Rajasthan
Imagine you are a teacher in a classroom in rural Rajasthan. In front of you,
students aged nine to thirteen squirm and chatter. Some of the students attend
school every day, some of them are absent for months at a time. Some of the
children can read sentences while some can barely recognize letters. Thisclassroom would be difficult for any teacher to manage, even more so for a
teacher with little to no training in effective classroom management.
This is the exact situation ICICI Foundation helps to mitigate.
After working in systemic curriculum and education reform through ICICI
Bank for over a decade, ICICI Foundation has taken its dedication to
achieving quality elementary education to the state level in Rajasthan.
Our partnership with the government is designed to support and enable
education functionaries to deliver quality education in alignment with the
current government mandates and to strengthen the states teacher educationapparatus. In collaboration with the Directorate of Elementary Education,
State Institute of Education Research and Training (SIERT) and Sarva
Shiksha Abhiyan (the Government of Indias flagship programme for
achievement of universalisation of elementary education), the goals of the
statewide Rajasthan programme are to:
Revise the curriculum for training new teachers
Develop textbooks for classes I to V for all subjects and textbooks for classes
VI, VII, and VIII for English and Social Sciences
Develop the in-service teacher education curriculum to facilitate the use ofnew textbooks by teachers in the classrooms
Build the ability of the District Institutes for Education and Training
(DIETs) and block-level functionaries to support the in-service teacher
education curriculum and teachers inside schools
Institute comprehensive methods for evaluating children in classrooms
-
8/22/2019 Sachin Icici Csr
68/154
68
Support 100 schools in two blocks in two districts to become RtE compliant,
including supporting the establishment and functioning of School
Management Committees
ICICI Foundation has helped form a state-level teacher educator group
comprising SIERT faculty, select DIET faculty, select block-levelfunctionaries, schoolteachers and external resource persons from NGOs and
universities. This group is divided into four sections to work on pre-service
reform, in-service reform, curriculum and textbook development, and district
and block-level support
To provide a sustainable programme of teacher and student education
reform, ICICI Foundation drew on its experience with district-level work in
Baran, Rajasthan. ICICI Foundations collaboration with the Government of
Rajasthan began in 2007, when ICICI Foundation began working on the
Quality Education Programme (QEP) in Baran district, in partnership with
two in-state NGOs, Digantar and Vidya Bhavan Educational ResourceCentre. ICICI Foundation was involved in facilitating support to the
programme toward improving classroom practices and providing a
comprehensive model of teacher support across the district. The lessons and
achievements from this programme encouraged the Government of Rajasthan
and ICICI Foundation to carry forward their work at the state level for
another six years.
Our statewide work in Rajasthan will include:
Pre-service Teacher Education
Revision of the Basic School Training Certificate (BSTC) course, includingnew syllabus and reading material for 17 subjects of 1st and 2nd year
Comprehensive academic programme for faculty of 33 DIETs in the new
pre-service curriculum
Creating a state-level Teacher Educators Group (50-75 members)
Textbook development
Develop textbooks for classes I to V for all subjects and textbooks for classes
VI, VII, and VIII for English and Social Sciences
In-service Teacher Education Modules for five subjects from classes
I to V based on the new textbooks
Create a pool of state-level key resource persons who will train the district
and block-level trainers across the states 33 districts
-
8/22/2019 Sachin Icici Csr
69/154
69
Train trainers at the district level and block level in the two intervention
districts and blocks
Developing Right to Education compliant schools
Support 100 selected schools in two blocks to become RtE compliant
Focus on comprehensive and continuous evaluation and on SchoolManagement Committees
Prepare and support 80 nodal headmasters in two blocks for their new
academic role as mandated by RtE
Monitoring and review will be crucial to the success of the programme and
the sustainability of the reforms. ICICI Foundation is working with the
Government of Rajasthan to deliver monthly and quarterly progress and
financial reports and to institutionalize a quality benchmarking system for
pre-service and in-service teacher education training programmes. ICICI
Foundation will also undertake a thorough impact assessment of the reformsat the school level, including teaching-learning practices and improvements in
learning levels.
Based on our experiences in elementary education in Rajasthan, we look
forward to expanding our work to other states.
-
8/22/2019 Sachin Icici Csr
70/154
70
B) CHHATTISGARH CURRICULUM AND TEXTBOOK DEVELOPMENT
In Chhattisgarh, ICICI Foundation facilitated a collaborative partnership among itspartner resource organizationsDigantar, Jaipur, Eklavya, Hoshangabad andVidya Bhavan Education Resource Centre, Udaipur -- and the state government to
support the process of school curriculum renewal. Through the collaborative effort,critical support was extended to strengthen the capacities of the State Council forEducation Research and Training (SCERT) to develop a new curriculumframework and textbooks. Today, four million students across Chhattisgarh have
benefitted from the revised curriculum and learn with the help of these child-friendly textbooks.
When the state of Chhattisgarh was constituted in 2002, the state governmentelected to develop a new state curriculum and textbooks to reflect the states
particular socio-cultural context. To undertake this task successfully, it neededexpertise and perspective from partners with experience in developing schoolcurricula.
To help carry out the process of curriculum and textbook development, ICICIFoundation facilitated a partnership between the state government and three of itsexpert resource partners. Developing the new curriculum and textbooks was aconsultative process, informed by deliberations among participants from theSCERT, District Institutes of Education and Training (DIETs), teacher traininginstitutes and colleges in Chhattisgarh, resource persons from the three partner
organizations and experts from universities.
To develop a pool of local resource persons, the project included a significantcapacity building element for state and district-level institutions including theSCERT and DIETs. This enabled these institutions to develop as centers ofacademic activity and support for the education system. While many stakeholders
participated in developing the textbooks, the process was anchored within the
-
8/22/2019 Sachin Icici Csr
71/154
71
SCERT, which oversaw the process through a steering committee formed by itsfaculty.
The new curriculum has been used state-wide since 2007.
Textbooks in all subjects for classes 1-8 have been released for state-wide usage.
These textbooks have been acclaimed by national-level experts. Four million children across the state use the contextually-grounded and child-
friendly curriculum and textbooks.
Through the process, the SCERT has built capacity for providing leadership tothe elementary school system in Chhattisgarh.
-
8/22/2019 Sachin Icici Csr
72/154
72
C) CREATING AN EDUCATION RESOURCE CENTRE IN CHHATTISGARH
In Chhattisgarh, ICICI Foundation for Inclusive Growth and its partner resourceorganizationsDigantar, Jaipur, Eklavya, Hoshangabad and Vidya Bhavan
Education Resource Centre, Udaipur -- have created the Chhattisgarh EducationResource Centre (CERC), a robust education resource centre that supports thegovernment education institutions to strengthen the quality of elementaryeducation in the state.Over the course ofICICI Foundations engagement with the state of Chhattisgarh,it became apparent that the ongoing work of developing textbooks and building thecapacities of Chhattisgarhs state educational institutions required an ongoing and
continuous local presence in the state. To meet this need, the ChhattisgarhEducation Resource Centre (CERC) was set up in June 2007 with the support ofICICI Foundation, Eklavya, Digantar and Vidya Bhavan Education ResourceCentre.The Chhattisgarh Education Resource Centre (CERC) consists of a core team offull-time local staff, who were initially guided and supported by resource partnersworking within the state. The CERC engages with and builds capacities ofeducational institutions in the state and develops a common platform with NGOs.It also works to involve competent resource personnel from inside and outside thestate to facilitate educational reform.
Currently the CERC is actively working with the State Council for Education
Research and Training (SCERT) to develop the teacher education curriculum(Diploma in Education, D.Ed.). Together the organizations are reforming the
D.Ed. curriculum to enable student teachers to develop into reflectivepractitioners. CERC has also worked with the DIET and has started holding
study forums for students pursuing the two-year D.Ed. programme.
-
8/22/2019 Sachin Icici Csr
73/154
73
D) ENGLISH RELAY PROGRAMME
English language training for teachers and students in rural Assam
I CICI Foundation for I nclusive Growth has entered into a partnership with the
Axom Sarba Siksha Abhi jan M ission to improve English language ski l ls and
profi ciency for teachers and students in the Kamrup distri ct of Assam.
ICICI Foundation recognizes the increasing value of English language
proficiency for both personal and professional development. To help improvethe English language skills of children in Assam, we have launched the
English Relay Programmed, in partnership with Axom Sarba Siksha Abhijan
Mission (Assam SSA), with Infrastructure Leasing & Financial Services
LimitedEducation & Technology Services (IL&FS-ETS) as our
implementation partner.
Launched in July 2011, this pilot English language training project aims to
impact the students of 100 government-run elementary schools in Kamrup
district in Assam, ultimately covering an estimated 14,000 students in classes Ito V. This programme is specifically designed for students who learn English
as their second or third language. The programme is customized according to
the teachers and students needs and aims to strengthen the capacities of the
teachers so that the students may develop Basic English language proficiency.
Prior to starting the project, we conducted a needs assessment among students
-
8/22/2019 Sachin Icici Csr
74/154
74
and teachers. This baseline study helped to identify the gaps in the existing
system and to contextualize the training and teaching-learning materials.
Based on this assessment, the programme was designed with a focus on two
critical gaps: lack of quality teacher training in the English language; and
inadequate supply of standardized English language teaching-learning
materials.
On August 19, 2011, ICICI Foundation held an orientation workshop for all
concerned stakeholders prior to roll out of the programme. Representatives
from participating schools and twelve block resource persons, along with the
headmasters of participating schools, attended the orientation held at the
Shiksha Bhavan, Chandmari, and Guwahati. The objective was to ensure that
the headmasters understand the project and have all the necessary
information about it. The project was launched in September 2011 with a six-
day teacher training workshop across various locations in Guwahati. Theteacher training workshop was attended by two teachers from each of the
participating schools, along with the twelve block resource persons.
The training workshop included an orientation programme covering topics
such as basic communication skills, classroom management techniques and
training in the English teaching materials and pedagogy. The trained teachers
will teach the English Relay Programme in their respective schools beginning
November 2011. Programme staff of the implementation partner will provide
the teachers with continuous classroom support and guidance. Comprehensive
English Relay kits with teaching-learning materials were provided to the
participating schools. The kit includes interactive learning materials
specifically prepared for the programme such as audio tapes with a tape
player, flash cards, reading and story cards, games and posters. Workbooks
for students and manuals for teachers have also been provided for guidance
on using the English teaching-learning materials and to suggest activities to
make the lessons interesting and exciting.
"After this workshop I realized that English teaching is easy," said Nirmali
Chakravarthy, a participating teacher of Bharalmukh LP School. "The
English Relay kit is a very valuable resource," she added, "with various kindsof aids to teach students. The idea of letting students enjoy and learn is a
beautiful one. I hope we have more such workshops, so that I can discuss the
challenges I face in the classroom and get guidance."
"I like the fact that teachers can make their own cards to add to the kit and
make the class exciting. The student workbook is also engaging. Now we have
-
8/22/2019 Sachin Icici Csr
75/154
75
to see how the students respond to it," said Phukan Boro, a teacher from
Sonapur Government Junior Basic School.
E) THE QUALITY EDUCATION PROGRAMME
The Quality Education Programme, Baran, is a collaborative initiative of ICICIFoundation and its partner resource organizationsDigantar, Jaipur and VidyaBhavan Society, Udaipur -- that supports government efforts to improve the qualityof elementary education in Rajasthans Baran district. In addition to strengtheninggovernment education institutions, the programme has improved in-service teacher
trainings, teacher and student attendance, classroom practices and learning.
Despite the substantial progress made through the Government of Indias flagshipeducation programme Sarva Shiksha Abhiyan (SSA)which aims to provide freeand compulsory education for children ages 6 to14many gaps in Indiaseducation system remain. In Rajasthan, SSA has improved access and enrolment inschools, but the programme has made few inroads in improving the quality ofeducation. Improving the quality of education in districts like Baran, which hassome of the poorest education indicators in the state, required efforts to strengthenthe training and academic capacities of government education institutions at thedistrict, block and cluster levels. These institutions are critical to the provision ofsupport to schools and teachers and consequently to improving the quality ofschooling processes and outcomes. Additionally, there was a need to workintensively in few schools in select clusters to demonstrate well functioningschools and their support system at the cluster level and to generate evidence ongood practices on overall school improvement.
-
8/22/2019 Sachin Icici Csr
76/154
76
The Quality Education Program (QEP), Baran, focuses on strengthening thecapacity of the District Institute for Education and Training to enable it to providestronger academic and training support to teachers and schools. QEP also workswith Block Resource Centers (BRCs) and Cluster Resource Centers (CRCs) todevelop their potential as resource centers that support teachers in their day-to-dayfunctioning. In addition, QEP works intensively across four clusters of two blocks(Ataru and Shahabad) to provide in-school and in-classroom support in 78 ofBarans approximately 1,600 government schools. The programme also works to
build linkages between these schools, the community and the governmenteducational institutions in the district. These direct interventions have reachedapproximately 250 teachers and 6,000 students.
The programme is a collaborative initiative of the Government of Rajasthan
through the Collector, Baran; the District Institute for Education and Training,Baran; Sarva Shiksha Abhiyan, Baran; Digantar, Vidya Bhavan Society and ICICIFOUNDATION.
The programme has set up a localized resource centre within the DIET,consisting of programme staff and faculty from the DIET, BRCs and CRCs.Known as the Quality Improvement Unit (QIU), the centre provides ongoingacademic support and helps with planning and organizing trainings for teachers.
The QIU has developed innovative in-service teacher training modules andteaching learning materials. These modules have been developed through the
active and sustained participation of local master trainers selected from Baransteacher community.
For three successive years, 4,200 teachers from primary and upper primaryschools have attended the annual in-service teacher-training programme.
The 78 intervention schools have seen improvements in teacher and studentattendance, more engaging and participatory morning assemblies, betterclassroom organization and more positive student-teacher relationships.Childrens reading levels have also improved and there is a greater use ofteaching learning material in classrooms.
-
8/22/2019 Sachin Icici Csr
77/154
77
F) MUKTANGAN EDUCATION INITIATIVE
ICICI Securities, through ICICI Foundation, is continuing its support of the pre-primary section of Muktangan, a Mumbai-based NGO. Muktangan works withinthe government school system and has taken full control of the educationalprocedures of the Globe Mills Passage Municipal School. Muktangans goal is to
use alternative, holistic techniques to design a model of quality education that issustainable and affordable.
ICICI Securities support, which began in 2007, helps Muktangan to develop and
introduce innovative and supportive practices for early childhood education to theirgroup of pre-primary students, practices that include determining an ideal studentto teacher ratio and maintaining continuity between standards. These practices aimto provide an environment that sustains childrens interest and facilitates their
development. There are currently 182 children in Muktangans pre-primarysections that benefit from this child-friendly approach.
In the schools stimulating and collaborative environment, the children are
encouraged to become active in their own learning process through spirited buteducational activities. Muktangan has personally trained and appointed the entireteaching staff