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Roundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO Supply Chain Certification Systems, November 2014 Wilmar International Indonesia PT Wilmar Nabati Indonesia Gresik- East Java Date of assessment : January 21, 2016 Report prepared by : Riki Harpan (RSPO SCCS Lead Auditor (under monitoring)) Certification decision by: I Nyoman Susila (Head of Certification Body PT TUV Rheinland Indonesia) Certification Body : PT TUV Rheinland Indonesia Menara Karya 10 th Floor, Jl. H.R Rasuna Said Block X-5 Kav.1-2, Jakarta 12950 Indonesia, Tel: +62 21 57944579 Fax: +62 21 57944575 www.tuv.com/id

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Page 1: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

Roundtable on Sustainable Palm Oil

Supply Chain Certification Report Report no.: SCCS-ASA3-14001

Assessment against RSPO Supply Chain Certification Systems, November 2014

Wilmar International Indonesia PT Wilmar Nabati Indonesia

Gresik- East Java

Date of assessment : January 21, 2016

Report prepared by : Riki Harpan

(RSPO SCCS Lead Auditor (under monitoring))

Certification decision by:

I Nyoman Susila (Head of Certification Body PT TUV Rheinland Indone sia)

Certification Body : PT TUV Rheinland Indonesia

Menara Karya 10th Floor, Jl. H.R Rasuna Said Block X-5 Kav.1-2,

Jakarta 12950 Indonesia, Tel: +62 21 57944579 Fax: +62 21 57944575

www.tuv.com/id

Page 2: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

TABLE OF CONTENTS

1.0 SCOPE OF SUPPLY CHAIN CERTIFICATION ASSESSMENT .................................... 3

1.1 Executive Summary and Scope of Audit ............................................................................................... 3 1.2 Certification Details ................................................................................................................................ 3 1.3 Organisational Information / Contact Person ......................................................................................... 4 1.4 Actual received and sold volumes. ....................................................................................................... 4 1.5 Summary of Previous Assessment ........................................................................................................ 5

2.0 ASSESSMENT PROCESS ............................................................................................. 6

2.1 Certification Body ................................................................................................................................... 6 2.2 Qualifications of Lead Assessor and Assessment Team ...................................................................... 6 2.3 Assessment Methodology & Agenda ..................................................................................................... 7

3.0 ASSESSMENT FINDINGS .............................................................................................. 8

3.1 Description of Supply Chain Management System ............................................................................... 8 3.2 Status of Previously Identified Non-conformities ................................................................................. 18 3.3 Identified Non-conformances against RSPO SCCS Requirements, Corrective Actions Taken and

Auditors Conclusions ........................................................................................................................... 20 3.4 Conclusion and Approval for RSPO Supply Chain Certification ......................................................... 20

4.0 CERTIFIED ORGANISATION’S ACKNOWLEDGEMENT OF INTERNA L

RESPONSIBILITY..................................... ......................................................................... 21

4.1 Date of Next Surveillance Visit ............................................................................................................. 21 4.2 Acknowledgements of Internal Responsibility and Formal Sign-Off by Client .................................... 21

APPENDICES ..................................................................................................................... 22

Appendix 1: Details of Supply Chain Certification Certificate ...................... Error! Bookmark not defined. Appendix 2: List of Abbreviations ............................................................................................................... 22 Appendix 3 : Observations and Opportunities for Improvement ................................................................ 22 Appendix 4 : List of supplier and buyer ...................................................................................................... 22 Appendix 5 : List of Certified Customer ..................................................................................................... 22

Page 3: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

RSPO SCCS 3rd Annual Surveillance Audit Report

- Wilmar Nabati Indonesia– Gresik East Java

Page 3 of 23

QMF: RSPO-007c-13

1.0 SCOPE OF SUPPLY CHAIN CERTIFICATION ASSESSMENT

1.1 Executive Summary and Scope of Audit PT Wilmar Nabati Indonesia is foreign investment company under Wilmar International group, which is en-gaged in the processing of palm oil and its derivatives in the form of edible oil and non edible oil (Oleochemical) products. As refinery and fractionation mill PT Wilmar Nabati Indonesia produces i.e.: • Edible oil products such as Crude Palm Kernel Oil, Refined Palm Oil, Fatty Acid Distillate, Refined Palm

Olein, Refined Palm Stearine, Crude Kernel Olein and Crude Kernel Stearin most used for the food industry. The company produced cooking oil under the brand name Sania and Fortune.

• Non Edible Oil product (Oleochemicals) Fatty products such as acid, glycerine, soap methyl ester and Noodles are used in various industries and biodiesel is used as fuel.

The operations of PT Wimar Nabati Indonesia were assessed against the RSPO Supply Chain Certification Systems (SCCS) document (November 2014). The scope of the Supply Chain Certification System assessment covers the implementation of the Mass Balance supply chain model for all edible oils and non-edible oils pro-duced by PT Wilmar Nabati Indonesia. This is not a multi-site certification.

The volume of palm oil product was producted by PT Wilmar Nabati Indonesia – Gresik in year 2015 and pro-jection of product sold for year 2016.

Product Type Certified Production for year 2015

Projection of certified prod-uct sold for year 2016

PK Crushing 392,791.00 330,000

Refinery & Fractionation 1,456,639 1,800,000

Refinery & Specially fat 91,404.34 130,000

CPKO Fractionation 412,045.00 100,000

Fatty Acids 136,974.00 820,000

Glycerine 83,878.41 55,000

Soap Noodle 96,086.04 100,000

Bio Diesel 430,977.43 600,000

ME Fractionation 162,641.76 230,000

Fatty Alcohol 74,711.95 100,000

MES (Methyl Ester Sulpho-nate)

14,475.35 13,000

The annual surveillance audit was carried out on January 21, 2015 and a total of 0 (null) non-conformities were found during assessment.

1.2 Certification Details The details of RSPO Supply Chain certification of PT Wilmar Nabati Indonesia are as per the table below Table 1: RSPO Supply Chain Certification details of PT Wilmar Nabati Indonesia

RSPO Membership no.: 2-0017-05-000-00 on behalf Wilmar International Lim-ited

RSPO Supply Chain Certificate no.: 185 0 2248 001

Date of RSPO Supply Chain certificate & validity:

2013-02-01 to 2018-01-31

Page 4: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

RSPO SCCS 3rd Annual Surveillance Audit Report

- Wilmar Nabati Indonesia– Gresik East Java

Page 4 of 23

QMF: RSPO-007c-13

1.3 Organisational Information / Contact Person

Contacts details of the company are as follows :

1.4 Actual received and sold volumes.

Table 2 : Records of Material Received/ Purchased year 2015

Supplier RSPO Certificate

Number Product UTZ Number Volume (MT)

Status / Model SC

PT Wilmar Nabati Indone-sia (Bagendang)*) 185 0 2266 001

PK PO1000000493

45,880.88 MB

CPO 25,880.88

Total 71,761.76

Note : *). Transaction product not sales but transfer

Table 3 : Records of Palm Oil Product Sold year 2015

Buyer RSPO Certificate

Number Product UTZ Number Volume (MT)

Status / Model

SC

Natural Oleochemi-cals Sdn Bhd

RSPO SC 0043

Stearic Acid

-

11,613.33

MB Crude Glycerin 5,497.39

Split Palm Kernel Fatty Acid

5,829.89

Wilmar Europe Hold-ings BV

C813306CU-RSPO SCCS-04-2014

Stearic Acid

-

7,603.00

MB Refined Glycerin 509.98

Distilled Kernel 1,100.00

PT Wilmar Cahaya Indonesia - Cikarang 824 503 15011

Refined Kernel Stearin -

146.140 MB

Refined Kernel Olein 50.35

PT Kievit Indonesia C829955C-RSPO SCCS-01-2013

Refined Hydro Palm Kernel Olein

-

4,407.52

MB RBDPO Fat 20.31

Refined Palm Oil 186.36

Total 36,964.27

Note : -

Company Name: PT Wilmar Nabati Indonesia

Address: Head Office : Multivision Tower 15rd floor, Jl. Kuningan Mulia Kav. 9B Ja-karta Selatan, Indonesia

Plant : Jl. Kapten Darmo Sugondo No. 56, Indro Village, Kebomas Subdis-trict, Gresik District, East Java 61124

Contact Person:

Purnomo Adi N

Telephone / Fax: +62 – 031 3989101 / +62 - 031 3978922

Email: [email protected]

Page 5: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

RSPO SCCS 3rd Annual Surveillance Audit Report

- Wilmar Nabati Indonesia– Gresik East Java

Page 5 of 23

QMF: RSPO-007c-13

1.5 Summary of Previous Assessment

On the last year audit certification of PT Wilmar Nabati Indonesian there are 4 (four) findings related to the fulfill-

ment of the RSPO SCCS requirement November 2014. Existing condition still 11 types of products within the

scope of certification as specified in annex supply chain certificate issued on 9 April 2013.

Page 6: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

RSPO SCCS 3rd Annual Surveillance Audit Report

- Wilmar Nabati Indonesia– Gresik East Java

Page 6 of 23

QMF: RSPO-007c-13

2.0 ASSESSMENT PROCESS

2.1 Certification Body PT TUV Rheinland Indonesia is member of Group TÜV Rheinland Group, a global leader in independent test-ing and assessment services. The TÜV Rheinland Group was established in 1872 with offices located in over 490 locations in 62 countries on all five continents. PT TUV Rheinland Indonesia offers certification for a wide range of management systems according to established international standards including ISO 9001, ISO 14001, OHSAS 18001, SA 8000, RSPO (RSPO-ACC-013 dated on June 06, 2014), ISPO (LS-P&K-005-ISPO dated on May 10, 2012), SFM (mandatory and voluntory), as well as CDM Validations and Verifications. PT TUV Rhein-land Indonesia’s office is located in Jakarta, Indonesia.

2.2 Qualifications of Lead Assessor and Assessment Team

Name Position Qualifications / Experience

Hendra Fachrurozy Auditor

Education: Bachelors Degree in Forestry - Bogor Agriculture Institute. Indonesia, (1995 to 2000).

Trainings attended : ISO 9001:2008 lead auditor course - Neville Clark (2011); ISO 14001:2004 lead auditor course – TUV Rheinland Indonesia (2011); SMK3 auditor course – Department of Manpower and Transmigration of The Republic of Indonesia (2009); Sustainable Forest Management (SFM) - Forest Stewardship Council (FSC) system training; Chain of Custody training for FSC Sys-tem; Sustainable Forest Management (SFM) – Forestry Education and Training Centre (2010); Timber Legality of Verification – Forestry Educa-tion and Training Cetre (2010); RSPO Lead Auditor Course – Pro Forest & Wild Asia (2011); SCCS RSPO by David Ogg Consulting (September 2012).

Working experience: Experienced as Junior Con-sultant at PT Surveyor Indonesia (2002 s/d 2010), assesor for SFM –mandatory (PHPL & PHTL), as-sessor for industry performance assessment (IPHHK)-mandatory, auditor for Timber Legality of Verfication and CoC, auditor for SMK3, auditor for QMS and EMS and auditor for ISPO, RSPO & SCCS at TUV Rheinland Indonesia.

Riki Harpan Lead Auditor (Un-

der Monitoring)

Education: Bachelors Degree in Germany lan-guage education – Jakarta State University. Indo-nesia, (2001 to 2008). And Magister Management – Budi Luhur University, Indonesia (2010 – not passed)

Trainings attended : Training for Auditor CoC PEFC-IFCC from Indonesian Forestry Certification Cooperation (IFCC), Training for Timber Legality Verification (VLK) Auditor Mandatory from Ministry of Forestry, The Introduction of ISO 9001:2008 Workshop with AJA Academy, FSC/PEFC-Chain of Custody Standard with Jobst Dustersiek (Lead Auditor QM/FSC/PEFC System LGA InterCert GmbH, International Sustainability & Carbon Certi-fication (ISCC) Sales Training with Dr. Rüdiger

Page 7: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

RSPO SCCS 3rd Annual Surveillance Audit Report

- Wilmar Nabati Indonesia– Gresik East Java

Page 7 of 23

QMF: RSPO-007c-13

Name Position Qualifications / Experience

Meier Product responsible for sustainable Biomass and FSC TÜV Rheinland Cert GmbH, The Aware-ness Training for Health, Safety and Environmental Management Systems, Awareness Training Roundtable on Sustainable Palm Oil (RSPO) with Mrs. Dian S. Soeminta (Lead Auditor RSPO of TÜV Rheinland Indonesia), Pelatihan Pengenalan SNI ISO/IEC 17021:2008 from National Standardi-zation Agency of Indonesia (BSNI), Training for Quality Management Systems (QMS) Auditor/Lead Auditor, RSPO SCCS Trainee.

Working experience: Technical Support Assis-tance acting as Document controller for Quality Management System (QMS), Forestry Certification and Agriculture Certification Department (2007-2012). VLO Auditor, VLK Trainee Auditor, CoC FSC Auditor, CoC PEFC-IFCC Auditor, V-Legal In-spector and Facilitator Expert Panel I (pre-assessment) for Sustainable Forest Management (PHTL) & Chain of Custody (CoC) LEI certification, RSPO SCCS Trainee auditor (2012-now).

2.3 Assessment Methodology & Agenda

The supply chain certification 3rd surveillance audit was conducted on January 21, 2016 as per audit plan be-low. The assessment was carried out in accordance with TUV Rheinland Indonesia’s RSPO audit procedure as well as the RSPO Supply Chain Certification Systems document.

An on-site assessment was conducted and the assessment team carried out field and document assessments of compliance to RSPO Supply Chain Certification System requirements.

The company proposed the correction and corrective action for all identified non conformities raised to the cer-tification body 15 days after the closing meeting. Verification of closure of non-conformances was conducted through document checked 4 weeks after the closing meeting of the 3rd surveillance audit. The 3rd surveillance audit agenda is as explained below :

Date From until Organization Unit Processes Standard

21.01.2016 09.00 12.00 Management Representative RSPO SCC team

Opening meeting Plant tour Documentation system Purchasing and goods in Outsourcing activities Sales and good out Registration of transaction Training Record keeping Claims Complaints Management review

RSPO SCCS 5.1 RSPO SCCS 5.2 RSPO SCCS 5.3 RSPO SCCS 5.4 RSPO SCCS 5.5 RSPO SCCS 5.6 RSPO SCCS 5.7 RSPO SCCS 5.8 RSPO SCCS 5.9 RPSO SCCS 5.10 RSPO SCCS 5.11 RSPO SCCS 5.12 RSPO SCCS 5.13 General Supply Chain Requirement

21.01.2016 12.00 13.00 Break

21.01.2016 13.00 15.00 RSPO SCC team Continue with general supply chain requirements

Page 8: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

RSPO SCCS 3rd Annual Surveillance Audit Report

- Wilmar Nabati Indonesia– Gresik East Java

Page 8 of 23

QMF: RSPO-007c-13

Date From until Organization Unit Processes Standard

21.01.2016 15.00 16.00 RSPO SCC team RSPO SCCS Module C (MB) Record keeping Processing Mass balance system Conversion ratio Yield schemes

RSPO SCCS C.1; C.2 RSPO SCCS C.3 RSPO SCCS C.4; C.5 RSPO SCCS C.6 RSPO SCCS C.7

21.01.2016 16.00 16.30 Preparing for closing meeting

21.01.2016 16.30 17.00 Closing meeting

21.01.2016 17.00 Stay in Gresik for next audit

PT. Aria Persada Indonesia

3.0 ASSESSMENT FINDINGS

3.1 Description of Supply Chain Management System

PT Wilmar Nabati Indonesia (WINA) is a company under Wilmar International Group, located in Gresik wich has two main activities i.e, refinery and fractionation palm oil and palm kernel. The mill was commissioned in August 8, 2008 with a production capacity of 600 tonnes/day. In December 2009, the company increased their capacity to 2500 tonnes per day and developed a new Oleo Plant with production capacity 400 ton per day which produces Fatty Acid and Glycerine. In January 2010, the company established new finishing plant for Soap Noodle product with production capacity of 100 ton per day of beading products, 50 tonnes per day of fat-ty acids and 64 tonnes per day of glycerine. In year 2010 Palm Kernel Crushing Plant was commissioned with total capacity 500 tons per day and biodiesel plant with production capacity 2,000 tons per day.

PT WINA Gresik material uses CPO and Palm Kernel which are supplied by palm oil mills under Wilmar Group and purchases from other suppliers from non Wilmar Palm Oil Mills.

During 3rd surveillance audit it was verified that the mill has been produced edible and non-edible oils as ex-plained in section 1.1 above to supply for several buyers and has been purchased/transfer certified material (Palm Kernel (PK)) and CPO from certified supplier i.e. PT Wilmar Nabati Indonesia (Begendang).

All production process was conducted internally; company has outsourcing process for material transportation and final product transport. The company has been implementing quality management system ISO 9001:2008 and has been providing complete standard operation manual and standard operation procedure for all strategic operation units for daily operation activities as seen on document M-WINA/QMS/001and other standard opera-tion procedure documents.

There are found some non conformtities regarding company’s implementation SCC system according RSPO SCC standard November 2014 Module C (Mass Balance).

The following is a description of the company’s supply chain management system according to the RSPO SCCS requirements, including status of compliance of the company and their outsourced third parties to RSPO SCCS requirements:

Section 1: 5. General Chain of Custody System Requirem ents for the Supply Chain

5.1 Applicability of the General Chain of Custody Syst em Requirements for the supply chain Findings:

Management PT Wilmar Nabati Indonesia still has commitment to implement RSPO SCCS. The company’s supply chain management system still integrated with the implementation of quality management systems at ISO 9001:2008. No changes on company’s supply chain model since last year audit i.e. Mass Balance sys-tem ( Module C) due to the nature of incoming material from company’s supplier are Mass Balance and

Page 9: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

RSPO SCCS 3rd Annual Surveillance Audit Report

- Wilmar Nabati Indonesia– Gresik East Java

Page 9 of 23

QMF: RSPO-007c-13

company’s production facilities are not sufficient enough to implement others supply chain model.

Beside revised their quality manual to include all RSPO SCCS requirements, some standard operation pro-cedure have been revised to fullfil RSPO SCCS requirement and as part of company’s improvement from previous audit findings and 2nd surveillance audit findings.

During 3rd surveillance audit it was indicated company was fully sufficient to demonstate their implementa-tion to SCCS system and relevant requirement.

PT Wilmar Nabati Indonesia (Gresik) is RSPO member under Wimar International Ltd with membership number 2-0017-05-000-00. The company has registered in eTrace too with member-ID : RSPO_PO1000000493 for sales of certified product are CPO, Crude CSPKO, Crude PK Olein, Crude PK Stearin, Double frac Olein, Double frac Stearin, Olein, Palm Kernel Shells, Palm Kernel(PK), Palm Mid Fraction – Olein, Palm Mid Fraction – Stearin, PFAD, PKE, PKFAD, Refined CSPKO, Refined Palm Oil, Refined PK Olein, Refined PK Stearin and Stearin.

Compliance status : Full Compliance

5.2.Supply chain model

Findings: The company has applied Mass Balance system ( Module C) because all certified material (palm kernel and CPO) came from certified supplier with Mass Balance models and company’s production facilities are not sufficient to implement others supply chain model. Compliance status : Full Compliance

5.3 Documented procedures

Findings:

The company has created the documented procedure such as flow process, standard operational procedure and also work instruction to fulfil the requirements of the new RSPO SCCS systems, general information and procedure for RSPO SCC systems has been described in RSPO System (QP/WINA-QA-16-035). To support the implementation, the organization has established procedures related to RSPO SCC, the documentation are : 1. Incoming raw material process

In the process of incoming raw material the company has established the flow process incoming raw material (FP/WINA-SHP-10-001) that described the process from receiving of the certified raw material to the storage tank. For more detail process the company has created the procedure a. Palm Kernel Discharging From Ship (SOP/WINA-SHP-09-009) b. Oil Discharging From Ship (SOP/WINA-SHP-10-002)

2. Production process In the production process the company has created the documentation for each scope of RSPO SCCS, for example: a. Edible products

- Flow process PK Crushing Plant 1 (FP/WINA-PROD-13-001) - Start UP Plant (SOP/WINA-PROD-11-002) - Oil Filtering (SOP/WINA-PROD-11-003) - PKM Storage (SOP/WINA-PROD-13-011) - Flow process for Refinery 1 (FP/WINA-PROD-09-001) - Flow process for Fractionation 4 (FP/WINA-PROD-13-008) - Crystallization process phase for Refinery and Fractionation (SOP/WINA-PROD-10-014)

b. Oleo products - Flow Process Biodiesel (FP/WINA-PROD-09-001) - Transesterification, Washing and Drying for Biodiesel (SOP/WINA-PROD-09-003) - Flow Process Glycerine Water Treat (FP/WINA-PROD-10-002) - Flow Process Glycerine Water Evap (FP/WINA-PROD-10-003) - Flow Process Glycerine Bleaching (FP/WINA-PROD-10-004)

Page 10: Roundtable on Sustainable Palm Oil - TÜV Rheinland · PDF fileRoundtable on Sustainable Palm Oil Supply Chain Certification Report Report no.: SCCS-ASA3-14001 Assessment against RSPO

RSPO SCCS 3rd Annual Surveillance Audit Report

- Wilmar Nabati Indonesia– Gresik East Java

Page 10 of 23

QMF: RSPO-007c-13

- Glycerine Distilllation (SOP/WINA-PROD-09-004)

3. Finished products outgoing process In the outgoing process the company created the flow process outgoing cargo (FP/WINA-SHP-10-002) that described the outgoing products process using vehicle or ship, the example procedures are: a. Local Loading Document Arrangement By Truck or Isotank (SOP/WINA-LOG-14-001) b. Weighing Local Products Procedure (SOP/WINA-WBG-09-010) c. Weighing Export (Liquid) Procedure (SOP/WINA-WBG-09-004) d. Delivery Material By Trucking (SOP/WINA-TKF-09-002) e. Palm Kernel Expeller Loading To Ship Procedure (SOP/WINA-SHP-11-008) f. Container/Isotank Export Document Arrangement (SOP/WINA-EXM-14-002) g. Bulking Export Document Arrangement (SOP/WINA-EXM-14-001)

4. E-trace registration The procedure of registration to RSPO IT System (e-trace) (SOP/WINA-PPC-12-009) that described the transaction of selling RSPO SCCS products in e-trace.

5. Mass balance and treaceability The procedure of Mass Balance and Treaceability for RSPO SCCS (SOP/WINA-PPC-12-008) that de-scribed the treaceability and mass balance counting for certified products.

6. Training Training procedure (SOP/WINA-PGA-09-101)

7. Outsourcing activities Outsourcing program (QP/WINA-QA-13-003) that described about the outsourcing system Transportation approval & Evaluation (SOP/WINA-LOG-15-003) that described about the outsourcing selection, monitoring and evaluation process.

Top management assigned Mr. Purnomo as RSPO SCCS management representative through decree let-ter no. 002/PGA-WINA/SK/IX/2014 dated September 1, 2014 signed by Executive Director Mr. Taufik Tamin, similar jobdescription explain on the letter for SCC implementation. During the audit time, Mr. Purnomo has good knowledge and able to demonstrate awareness of the facility’s procedures. The company has created matrix training in 2015 and identified the training needed in 2016 including the aware-ness training for RSPO SCC. The last training for RSPO SCC has been conducted on January 18, 2016 attend-ed by 40 persons and trained by Ms. Aringgamutia as internal trainer. All training documentations are well doc-umented and can be traced. Compliance status: Full Compliance

5.4. Purchasing and goods in

Findings:

PT WINA Gresik has a mechanism to receiving material. Logistic section received incoming material sched-ule from marketing as a basis to make local shipping schedule , information about local shipping schedule will be distributed to Quality Assurance, Weigh Bridge, PPIC and other relevant section

Operation jetty receive information incoming vessel from trading and logistic including RSPO certified prod-uct or non-certified product. After the ship berthing well at jetty. Loading master and surveyor checks the load port seal, Loading master will fulfill the checklist for discharging material (both palm kernel and CPO) using form F-WINA/SHP/031 where ensure too that RSPO certified product has available “MB” code/mark on bill of landing, packing list, etc and jetty operator will make seal & material opening report (F-WINA/SHP/032) for certified product the document has availabled “MB” code/mark (wet stamp). Jetty per-sonnel will check the completeness of all documents and all documents will be transfer to QA section (for product checking) and PPIC (for the next process).

Loading master instruct QA to take sample from each ship hatch/barge after ship crew already open it for quality checking. Discharging can be done after getting aproval from QA or Management. During discharing loading master make sure that there is no much material of bag fall to the sea. Crup palm oil will be dis-charging and transfer to storage tank though piping while for palm kernel there are 2 (two) discharging methods (SOP/WINA-SHP-09-009 Rev.04 about Palm Kernel Discharging from Ship where as guidance for

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RSPO SCCS 3rd Annual Surveillance Audit Report

- Wilmar Nabati Indonesia– Gresik East Java

Page 11 of 23

QMF: RSPO-007c-13

ascertaining that unloading cargo from ship or barge will not contaminate and spilt out) i.e.:

1. By truck, PK will be loaded to truck, perfoming weighing and send to Silo. Weighbridge will make WB ticket with stamp RSPO-MB for certified material and send to Logistic including Jetty section. Then lo-gistic section will make Shipment Dischage Detail which has stamped RSPO-MB (for certified material) to be sent to all relevant departement.

2. By Coveyor, PK from vessel discharge to Hopper conveyor and sending to SILO, after finish, Jetty opeartor will be inform to Weigh bridge for weighing and the result will be reported to Logistic including jetty. Then logistic section will make Shipment Dischage Detail which has stamped RSPO-MB (for certi-fied material) to be sent to all relevant departement.

Weighing process for CPO product will be monitored by flow meter and WB section will make report to be sent to Logistic and Jetty section. PPIC section has recorded all incoming material data both certified and non-certified and make the material balance records.

For period January to December 2015 the company recived certified material only from PT Wilmar Nabati Indonesia (Bagendang) i.e Palm Kernel (PK) and CPO. Since PT Wilmar Nabati Indonesia (Gresik) and PT Wilmar Nabati Indonesia (Bagendang) are under Wilmar gourp, status of transaction from both compnay is categorized as transfer material not sales, so there are not uisng anykind of purchase document or pur-chase agreement and announce and confirm trade in RSPO IT (eTrace).

Based on table 2, volume of receipt certified material are 25,547.78 MT for Palm Kernel (PK) and 45,880.88 MT for CPO and the results of verification that there are information of certified status and supply chain model (“MB”) on the bill of lading (B/L) and manifest and quantity of receipt material has appropriated be-tween statement letter of the unloading of palm kernel with shipment discharging detail.

Auditor has verified material receipt document amount 4 (four) transactions as samples, i.e :

Month Type of

Product

Qty of

RSPO

(MT)

Qty of

B/L (MT)

No. & date

B/L

No & date for

Shipment Dis-

charging Details

SC

Model

Vessel

Name

Supplier

Name

Oct

2015

CPO 1,500.00 2,800.82 AGD.V-091501

/ 13 Sept 2015

8101006719 / 06

Oct 2015

MB TK Ang-

gada V

WINA Ba-

gendang

Nov

2015

CPO 1,000.00 2,802.41 AGD.V-111501

/ 22 Oct 2015

8101006880 / 16

Nov 2015

MB TK Ang-

gada V

WINA Ba-

gendang

March

2015

CPO 1,000.00 3,649.96 SPT/GSK-003 /

6 Mei 2015

8101006000 / 25

March 2015

MB SPOB

Seroja XII

WINA Ba-

gendang

Janu-

ary

2016

CPO 4,500.00 5,500.78 AGD.VII-

141502 / 26

Dec 2015

8101007127 / 14

Jan 2016

MB TK Ang-

gada VII

WINA Ba-

gendang

On the transportation documents such as shipment discharging detail document, manifest document and bill of landing were informed name of product, status as certified, supply chain model and RSPO certificate number.

The company has mechanism to ensure validity of the Supply Chain Certification of suppliers through six monthly supplier evaluation and will be checked via the list of RSPO Supply Chain Certified facilities on the RSPO website www.rspo.org, has procedure for handling non-conformance product integrated with their quality management system ISO 9001, has been established mechanism to inform CB immediately if there is a projected overproduction and has assigned a person to be responsible to check and ensure both qualty and quantity of the certified material is as per purchase documents.

List of supplier per December 31, 2015 are PT Sinar Alam Permai (Kumai) and PT Wilmar Nabati Indonesia (Bagendang).

Period of January to December 2015, there is not handling non-conforming material/product/document in re-ceipt material or dispatch product process. Compliance status : Full Compliance

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5.5 Outsourcing Activities

Findings:

PT WINA Gresik is producing Edible and Non Edible Oil from supplied CPO and PK, all production process are available on company’s facility. Company using outsourcing process for delivery raw material from jetty to tankfarm and finished good transportation to local customer by using truck. The company has regulated about outsourced program in procedure QP/WINA-QA-13-033 including the outsourced process for transpor-tation. For more detail about the outsourcing selection process, monitoring and evaluation including agree-ment contract for third parties has been described in procedure transportation approval and evaluation (SOP/WINA-LOG-15-003).

In the list of Transporter for outsourcing process dated January 09, 2015 the company has listed 10 trans-porters that will be used for delivery raw material and finished goods and in September 19, 2015, the com-pany has informed the certification body via email about the changes of the transporter. In the new list stated 11 transporters which 1 transporter has been deleted from the list and 2 new transporters have been added. The new list of transporters are :

The new 2 transporters have already signed contract agreement and letter of commitment to fulfil the re-quirements of the RSPO SCC Standard.

1. PT Putra Bhakti Ikutubo Contract No.013/SPKJTB/WINA-PBI/VI/2015 signed on June 02, 2015 by Ms. Sherley Purwonegoro as President Director of PT Putra Bhakti Ikutubo and Mr. Taufik Tamin as Excecutive Director of Wilmar Group Unit Gresik. The letter of commitmer to follow the regulation of RSPO SCC systems including the readiness to ensure that certification bodies (CBs) have access to outsourcing operation if an audit is needed has been signed by Mr. Stephen Kurniawan as Director on November 06, 2015.

2. CV. Bumi Shakti Contract No.015/SPKJTB/WINA-BS/VI/2015 signed on June 02, 2015 by Mr. Anwar Ilyas as President Director of CV Bumi shakti and Mr. Taufik Tamin as Excecutive Director of Wilmar Group Unit Gresik. The letter of commitmer to follow the regulation of RSPO SCC systems including the readiness to en-sure that certification bodies (CBs) have access to outsourcing operation if an audit is needed has been signed by Mr. Hersan Rahardja as Vice Director on January 12, 2015

Compliance status: Full Compliance

5.5 Sales and goods out

Findings :

The sales and goods out mechanism of the company are described in their procedure of sales of palm oil. Logistic section received product delivery schedule and copy of sales order from marketing as basic infor-mation to make Shipping Instruction. For Shipping agent as shipping transporter. For local destination, logistoc section making local shipping schedule to be informed to QA, WB , PPIC and other relevant sec-

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tion. Afer product loading finished, there will be weighing product at Weigh bridge section, while for export though vessel weighing using flow meter.

After finish weighing, road tanker will bring WB ticket and the copy of WB ticket will be sent to logistic sec-tion. Logistic make Post Good Issue base on quantity received by customer.

Several records issued for outgoing product depend on the transfer method used such as : - Vessel : Shipping Instruction (SI); Bill of lading (B/L); Certificate of Analysis (F-WINA/QA/011); Ship-

ment Loading Detail (SLD). - Truck : Sales Order (SO); Delivery Order (DO), Certificate of Analisys (F-WINA/QA/011), Weight Bridge

Ticket, delivery Note (F-WINA/WH/204) and F-WINA/TXT/404. - Container or ISO Tank : Packing list, Bill of Lading (B/L), Certificate of Analysis (F-WINA/QA/011);

Weighbridge Ticket.

Based on table 3 above that there are 4 (four) customer for their certified sell and good out transaction peri-od of year 2015 with supply chain of mass balance (MB). Delivery of product to PT Keivit Indonesia using the truck and the three other buyers by ship/vessel/tanker. All delivery documents as RSPO certified trans-action that all the required information has been presented on bill of landing (B/L) document (by ship/vessel/tanker) and delivery note (by truck). All the required information are the name and address of the buyer, the name and address of the seller, the loading or delivery date, the date on which documents were issued, a description of the product and supply chain model (MB), the quantity of the product delivered, transportation (name of vessel or vechicle police number), supply chain certificate number and bill of landing or delivery note number. Compliance status : Full Compliance

5.7 Registration of transactions

Findings:

PT Wilmar Nabati Indonesia is a refinery company which purchasing CPO and PK certified and producing edible and non edible oil certified and take legal ownership and physically handle certified product. It has registered in eTrace with ID number : PO1000000396. Receipt certified material from PT WINA (Ba-gendang) with status of transfer so that their transactions not available on eTrace.

During 3rd surveillance audit company has established SOP for registration every transaction to RSPO IT System as required by RSPO-SCC standard and the control of IT system is trading section in Singapore. Company has online system for daily product reporting. Compliance status: Full Compliance

5.8 Training

Findings: The company has conducted some training related to the RSPO SCC on 2015 for all staff involved in RSPO SCC systems. The training are : 1. Awareness training RSPO SCC conducted on January 07, 2015 trained by Mr. Purnomo Adi as Man-

agement Representative and attended by 43 participants. 2. New version of P&C RSPO SCCS e-trace training conducted on April 09, 2015 in Head Office Jakarta

for Mr. Purnomo Adi Nugroho as Management Representative and Febiani Agustina as PPIC and Ex-im.

3. New version of P&C RSPO SCCS & e-trace training conducted on April 18, 2015 trained by Mr. Purnomo Adi Nugroho as Management Representative and Febiani Agustina as PPIC and Exim and attended by 15 representatives of each department.

4. Awareness training RSPO SCC conducted on January 18, 2016 trained by Ms. Aringgamutia as Sus-tainability Head Office Jakarta. The training has separated in 2 (two) batch on 10.00-12.00 attended by 15 participants and 14.00-16.00 attended by 26 participants.

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The training documentation are include : a. Training DB Details b. Attendance list c. Training evaluation d. Training report

The company also has identified the training needed in Matrix Training 2016 (F/WINA-PGA-09-117) includ-ing the training for RSPO SCC that will be held on November 2016. Compliance status : Full Compliance

5.9 Record keeping

Findings :

The company has created procedures and work instruction related to RSPO SCC system that already cov-ered all aspect of RSPO SCC requirements. All documented procedure will be evaluated and monitored every year through internal audit process that will be conduct every year. The last internal audit by Internal Auditor conducted on June 31, 2015 and the last internal audit by Sustainability auditor from HO Jakarta conducted on January 19, 2015.

The company has created the documented procedure such as flow process, standard operational proce-dure and also work instruction to fulfil the requirements of the new RSPO SCCS systems, general infor-mation and procedure for RSPO SCC systems has been described in RSPO System (QP/WINA-QA-16-035) with others supporting procedures as described in clause 5.3

In the RSPO System (QP/WINA-QA-16-035) stated that all records associated with RSPO SCC systems and implementation, including training records will be kept at least for two (2) years. Compliance status : Full Compliance

5.10 Conversion factors

Findings :

This is indicator applicable because the company producing oleochemical and their derivatives. The com-pany has determined and setted their own conversion factor with refering to RSPO Rules (July 2013) and it has implemented. Conversion factor several materials such as fatty acids is 1.0 (conversion factor) and Glycerine is 1.0 (conversion factor). Calculation for MB fatty acids (C6 to C18) and Glycerin from CPKO is 1 MT and CPO is 1 MT.

The company has carried out test regarding conversion rates on each processing. Compliance status : Full Compliance

5.11 Claims

Findings :

During audit, the company is revealed to have sold RSPO certified product in bulk and solid form but RSPO trademark (on product) has not yet implemented.

Whereas, there is no promotional use of RSPO label or communication use of RSPO logo or RSPO trade-mark by the company.

Compliance status : Full Compliance

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5.12 Complaints

Findings: In the last surveillance audit, the company informed that there are no complaints received regarding RSPO SCC systems. The company has regulated the procedure Handling complaint (QP/WINA-QA-10-008 Rev.02 dated March 01, 2015 for collecting and resolving stakeholder’s complaints including the flow diagram process. The procedure applies to handle internal and external complaint. Head Unit and Quality Asssurance are responsible to ensure all complaintd occurred must be answered, perform investigation, correction, corrective and preventive action, and inform to Marketing within time frame give. And the Dept. Head is responsible to perform root the caused anlysis, take necessary corrective action, and conduct preventive action for all complaint. To follow up all complaints from stakeholder, the company use Complaints Registration System (CRS). In the system informed a. Complaint category b. Complaint description c. Manufacturer d. Product grouping e. Reported by f. Reported on g. Received date h. Assigned to i. Status j. Technical status k. Commercial status l. Validity of claim status m. Last updated person The company also established procedure for measurement costumer satisfaction & sales service (QP/WINA-QA-10-009) Rev.02 dated February 24, 2015 to know costumer satifsfaction and give a ser-vice to the product which produced by PT WINA Gresik. Compliance status: Full Compliance

5.13. Management review

Findings: Management Review Meeting for 2015 has been conducted on March 04 and attended by 36 participants’ inlcuding top management. The management review agenda are a. Internal and external audit result b. Costumer feedback c. Complaint and communication from third parties and costumer satisfaction measurement. d. Production management (Laboratory result, production effectiveness and administration) e. Corrective and preventive action f. Previous followed upof management review from top management g. Changes in circumstances that may affect the quality of food safety and feed safety h. Suggestions for improvements and review the results of the renewal of the system i. Monitoring result of quality objectives j. Training needed and personil knowledge result k. Analysis of HACCP & PRP verification activities l. Emergency situation condition and recall m. Halal assurance system n. Supplier review result

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o. Implementation result of regulation and law compliance p. Continous improvement q. RSPO SCC system certification

Detail information of each agenda has been described in the Management Review Minutes of Meeting (F/WINA-QA-10-025). The information stated in minutes of meeting are for each Department which in-clude 1. Point of discussion 2. Improvement planning 3. Management comment/Management decission 4. Person in charge (PIC) 5. Due date of correction 6. Remarks (status of point discussion) Compliance status: Full Compliance

Section 3: Modular Requirements: Module C – Mass Balan ce

C.1. Definition

Findings: PT Wilmar Nabati Indonesia (WINA) is a company under Wilmar International Group, located in Gresik wich has two main activities i.e, refinery and fractionation palm oil and palm kernel. The mill was commissioned in August 8, 2008 with a production capacity of 600 tonnes/day. In December 2009, the company increased their capacity to 2500 tonnes per day and developed a new Oleo Plant with production capacity 400 ton per day which produces Fatty Acid and Glycerine. In January 2010, the company established new finishing plant for Soap Noodle product with production capacity of 100 ton per day of beading products, 50 tonnes per day of fatty acids and 64 tonnes per day of glycerine. In year 2010 Palm Kernel Crushing Plant was commis-sioned with total capacity 500 tons per day and biodiesel plant with production capacity 2,000 tons per day. PT WINA Gresik material uses CPO and palm kernel which are supplied by palm oil mills under Wilmar Group and purchases from other suppliers from non Wilmar Palm Oil Mills. Management PT Wilmar Nabati Indonesia still has commitment to implement RSPO SCCS. The company’s supply chain management system still integrated with the implementation of quality management systems at ISO 9001:2008. No changes on company’s supply chain model since last year audit i.e. Mass Balance sys-tem ( Module C) due to the nature of incoming material from company’s supplier are Mass Balance and company’s production facilities are not sufficient enough to implement others supply chain model. All production process was conducted internally; company has outsourcing process for material transporta-tion and final product transport. The company has been implementing quality management system ISO 9001:2008 and has been providing complete standard operation manual and standard operation procedure for all strategic operation units for daily operation activities as seen on document M-WINA/QMS/001and other standard operation procedure documents. Beside revised their quality manual to include all RSPO SCCS requirements, some standard operation pro-cedure have been revised to fullfil RSPO SCCS requirement and as part of company’s improvement from previous audit findings. PT Wilmar Nabati Indonesia (Gresik) is RSPO member under Wimar International Ltd with membership number 2-0017-05-000-00. The company also has registered in e-trace with member ID RSPO_PO1000000493. Compliance status: Full Compliance

C.2. Supply chain requirements

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Findings:

During surveillance audit, the company still applied Mass Balance system ( Module C) due to the nature of incoming material from company’s supplier are Mass Balance and company’s production facilities are not sufficient to implement others supply chain model.

The company did not separate the storing or controls in the production process, however in the documenta-tion for product received and product delivery the company will use RSPO-Mass Balance stamp to distin-guish between certified and non-certified products.

The organization has established a mechanism for control and maintenance of the data and document used in production process following WINA Gresik Quality Manual M-WINA/QMS/001 and Standard Operation Manual, in which the retention time for all records and reports already defined for at least for five (5) years. The storage and maintainance of documents is the responsibility of the respective departments.

The refinery has record and balance all receipts of RSPO certified material and non certified material and deliveries of RSPO certified product on daily basis; All volumes of product that are delivered are deducted from the material accounting system according to actual daily conversion ratios. Compliance status: Full Compliance

C.3. Processing

Findings:

There are no changes on company’s production process system since company decided to implement mass balance for their certified edible and non edible oil. There is no specific requirement to separate production process for certified and non certified product. The mill control they production process though daily pro-duction report. PPIC department has responsibility to control the process.

The refinery have record and balance all receipts of RSPO certified material and non certified material and deliveries of RSPO certified product on daily basis at physical site. All volumes of product that are delivered are deducted from the material accounting system according to actual daily conversion ratios and output supplied to customers does not exceed the input of material received. Compliance status: Full Compliance

C.4. Continuous accounting system

Findings: In Mass Balance and Traceability for RSPO SCCS procedure (SOP/WINA-PPC-12-008) Rev. 03 dated Jan-uary 18, 2016 in point 5.4 Mass Balance Calculation the company mentioned and described about the fixed inventory periods record system for mass balance material record. However during document check in last surveillance the company has ensured that the material accounting system is never overdrawn. Compliance status: Not applicable C.5. Fixed inventory periods Findings: In Mass Balance and Traceability for RSPO SCCS procedure (SOP/WINA-PPC-12-008) Rev. 03 dated Jan-uary 18, 2016 in point 5.4 Mass Balance Calculation the company informes about the fixed inventory peri-ods.

Based on mass balance report year 2015 (CPO & PK) that the quantity of RSPO material inputs and outputs are balanced within a fixed inventory period which does not exceed 3 (three) months and company has not been used overdraw all transaction or positive stock condition currently so that the material or product has allocated to outputs supplied.

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Compliance status: Full Compliance

C.6. Conversion ratios

Findings:

All volumes of product that are delivered are deducted from the material accounting system according to ac-tual daily conversion ratios and output supplied to customers does not exceed the input of material received.

Supply chain model between supplier and company as same as mass balance (MB) so that section C.6.3 and C.6.4 not applicable. Whereas, refining losses are neglected from mass balance system. Compliance status: Full Compliance

C.7. Yield Schemes

Findings:

The company use mass balance yield scheme appropriate requirement i.e : PK derivative are PK to Crude PKO : 45%, PK to PK expeller : 55%, Refine PKO to Refine PK Olein : 65%, Refine PKO to Refine PK Stea-rin : 35%, Crude PKO to Refine PKO : 95% and Crude PKO to PKFAD : 5%. Whereas, CPO derivative are CPO to Refined palm oil : 95%, CPO to PFAD : 5%, refined palm oil to refine olein : 80%, refine palm oil to refine stearin : 20%, refine olein to double frac olein : 65%, refine olein to mid fraction olein : 35%, refine stearin to mid fraction stearin : 65% and refine stearin to double frac stearin : 35%.

Compliance status: Full Compliance

3.2 Status of Previously Identified Non-conformities

During the previous audit,a total of 4 (four) major non-conformities against the RSPO SCCS standard.

NCR No. 2015-01 of 04 The company has not procedure for outsourcing process to ensure that the process is already fullfill with RSPO SCCS requirements 5.2.1.a Corrections : The company create new procedure regarding outsourcing activities Corrective Action : The company ensure all activities according RSPO SCCS requirement has procedure Verification result:

The company has regulated about outsourced program in procedure QP/WINA-QA-13-033 including the outsourced process for transportation. For more detail about the outsourcing selection process, monitoring and evaluation including agreement contract for third parties has been described in procedure transporta-tion approval and evaluation (SOP/WINA-LOG-15-003). The procedure has explained regarding mecha-nism to ensure the independent party complies with the intent and requirement of the RSPO Supply Chain Standard and mechanism of selection the transporter service third party. Auditor Conclusions: Closed

NCR No. 2015-02 of 04 The company not informed the certification body about the names and contact details of any new or chang-

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es of the contractor used for the processing or production Correction : Create or add information in outsoursed program that company will inform to CB if there is new or changes third parties/subcontractors. Corrective Action : The company will ensure if there are new or changes of third party/contractor used shall inform to the CB. Verification result : The company provide oursourced program (QP/WINA-QA-15-033 Rev.0), the SOP explain logistics depart-ment is responsible to choose and monitor transporter but reporting of transporter service third party (new or changes) to CB according to RSPO SCCS requirement becomes responsibility of Management System De-partment. In the list of Transporter for outsourcing process dated January 09, 2015 the company has listed 10 transporters that will be used for delivery raw material and finished goods and in September 19, 2015, the company has informed the certification body via email about the changes of the transporter. In the new list stated 11 transporters which 1 transporter has been deleted from the list and 2 new transporters have been added Auditor Conclusions: Closed NCR No. 2015-03 of 04 The company still not have formal contract signed by both parties for PT Muara Lintas Surya and PT Cipta Prima Mandiri Corrections : Provide a contract between facility and oursource company (Transportation) and letter of commitment on behalf PT Muara Lintas Surya and PT Cipta Prima Mandiri. Corrective Action : Ensure that every contract made meet the RSPO-SCCS requirement Verification result: Company provide contract document with transporter companies and letter of commitment. The contract and letter of commitment has included RSPO-SCCS requirement such as will not relinquish legal owner-ship of the product during outsoursed process, will give certification body have access to the outsourcing contractor or operation if an audit is necessary, will comply to RSPO-MB requirement system. The new 2 transporters that have been informed to certification body, have already signed contract agree-ment and letter of commitment to fulfil the requirements of the RSPO SCC Standard.

1. PT Putra Bhakti Ikutubo Contract No.013/SPKJTB/WINA-PBI/VI/2015 signed on June 02, 2015 by Ms. Sherley Purwonegoro as President Director of PT Putra Bhakti Ikutubo and Mr. Taufik Tamin as Excecutive Director of Wilmar Group Unit Gresik. The letter of commitmer to follow the regulation of RSPO SCC systems including the readiness to ensure that certification bodies (CBs) have access to outsourcing operation if an audit is needed has been signed by Mr. Stephen Kurniawan as Director on November 06, 2015.

2. CV. Bumi Shakti Contract No.015/SPKJTB/WINA-BS/VI/2015 signed on June 02, 2015 by Mr. Anwar Ilyas as President Di-rector of CV Bumi shakti and Mr. Taufik Tamin as Excecutive Director of Wilmar Group Unit Gresik. The let-ter of commitmer to follow the regulation of RSPO SCC systems including the readiness to ensure that cer-tification bodies (CBs) have access to outsourcing operation if an audit is needed has been signed by Mr. Hersan Rahardja as Vice Director on January 12, 2015. Auditor Conclusions: Closed

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NCR No. 2015-04 of 04 The company has not informed the supply chain certification reference number in the B/L or Delivery Notes for products Distilled Caprylic – capric Acid (DC-0810) and Sania Ultra Choco (Texturized Refined Hydrog-nated Palm Kernel Stearin) Correction : Provide certificate number on bill of lading document or delivery note or packing list for Distilled Caprylic – capric Acid (DC-0810) and Sania Ultra Choco (Texturized Refined Hydrognated Palm Kernel Stearin) prod-uct Corrective Action : Ensure all document regarding delivery certified product must be comply RSPO SCCS requirement such as certificate number Verification result : Company provide evidence i.e. bill of lading no.TMSSUBTPP44929 and OOLU3066106770 which has in-formed certificate number on behalf PT Wilmar Nabati Indonesia (185 0 2248 001). Auditor Conclusions: Closed

3.3 Identified Non-conformances against RSPO SCCS Requi rements, Corrective Actions Taken and Audi-tors Conclusions

During 3rd surveillance audit, there are not non-conformity issued.

3.4 Conclusion and Approval for RSPO Supply Chain Certi fication

The audit team has confirmed through the audit process that PT Wilmar Nabati Indonesia Gresik has main-tained their system to ensure compliance with the RSPO Supply Chain Certification requirements (dated No-vember 2014).

PT TUV Rheinland Indonesia recommends that PT Wilmar Nabati Indonesia Gresik still continue their certifica-tion of compliance to the RSPO Supply Chain Certification requirements.

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4.0 CERTIFIED ORGANISATION’S ACKNOWLEDGEMENT OF INT ERNAL RESPONSIBILITY 4.1 Date of Next Surveillance Visit

The next surveillance visit is planned for December 2016

4.2 Acknowledgements of Internal Responsibility and Formal Sign-Off by Client

It is acknowledged that the assessment visit was carried out as described in this report and we accept the as-sessment findings and report content. Signed on behalf of PT Wilmar Nabati Indonesia

Signed on behalf of PT TUV Rheinland Indonesia

Purnomo Adi N Riki Harpan Head of Management System Lead Auditor (Under Monitoring) Dated : 29 January 2016 Dated : 29 January 2016

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APPENDICES

Appendix 1: List of Abbreviations

B/O CPO

Bill of Lading Crude Palm Oil

CSPO CPKO CPKOL CPKS FIFO MB P&C PKE

Certified Sustainable Palm Oil Certified Palm Kernel Oil Crtified Palm Kernel Olein Certified Palm Kernel Sterin First In First Out Mass Balance Principles & Criteria Pal Kernel Expleler

PKO Palm Kernel Oil SCCS SI SO SLP SDD WB WINA

Supply Chain Certification System Shipping Instruction Sales Order Shipment Loading Detail (SLD); Shipment Discharging Detail (SDD) Weight Bridge Wilmar Nabati Indonesia

Appendix 2 : Observations and Opportunities for Imp rovement

No. Observations / Opportunities for Improvement 1 -

Appendix 3 : List of supplier and buyer

No. Nama Supplier Alamat No. Telp Contact

Person Certificate No.

Supply

chain

model

Expiry

Date

1 PT.Sinar Alam

Permai - Kumai

Jl. Pelabuhan Panglima Utar,

Tanjung Kalaf, Kelurahan

Kumai Hulu, Kecamatan

Kumai, Kabupaten Kotawar-

ingin Barat, Kalimantan

Tengah, Indonesia

0532 –

6702985 /

61091

Andreas

Pradipta 18502263 001

Mass bal-

ance

18 Feb-

ruari

2018

2

PT. Wilmar Nab-

ati Indonesia -

Bagendang

Jl. HM. Arsyad KM 20, Desa

Bapanggang Raya, Kecama-

tan Mentawa Baru, Kota-

waringin Timur, Kalimantan

Tengah, Indonesia

08524693531

7

Hasyim

Asari 18502266 001

Mass bal-

ance

18 Feb-

ruari

2018

Appendix 4 : List of Certified Customer

No. Nama customer Alamat Contact Per-

son Certificate No.

Supply chain model

Expiry Date

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No. Nama customer Alamat Contact Per-

son Certificate No.

Supply chain model

Expiry Date

1 FrieslandCampina PT.Kievit Indonesia

Jl. Merpati No.1 Salatiga 50721, Indonesia

Arif Mohtar C829955CU-

RSPO SCCS-01-2013

SG/MB 14-Nov-18

2 Natural Oleochemicals SDN BDH

PLO 428, jalan besi satu ,81700 pasir gudang , Johor Malaysia

Nagara-thanam

RSPO SC 0043 SG/MB 9-Sep-18

3 PT Wilmar Cahaya In-donesia - Cikarang

Jl. Industri Selatan 3, Kawasan Industri Jababeka II Blok GG1, Cikarang, Bekasi District, West

Java Province

Neni K 824 503 15011 SG/MB 26-Jan-20

4 Wilmar Europe Holdings BV

Delftseplein 27G, 3013 AA Rot-terdam, The Netherlands Gan Siow Pei

C813306CU-RSPO SCCS-04-

2014 SG/MB 22-Sep-17