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Tenpin Limited

GENERIC RISK ASSESSMENT

REGISTER

Generic Risk Assessment Register

August 2009

The enclosed generic document has been prepared by Ted Hindmarsh (Health and Safety advisor exclusively for Tenpin Limited, to satisfy the requirements of the Management of Health and Safety at Work Regulations 1999, in so far as the obligations placed upon Tenpin Limited to record significant findings of risk assessments. These generic risk assessments update and amend earlier risk assessments carried out (except for specialised risk assessments such as fire, noise, food handling, local site specific assessments). This document should be read in conjunction with site specific risk assessments and safety policies and procedures together they form the safety management systems for Tenpin ltd. Ted Hindmarsh Health and Safety Advisor Tenpin Ltd Correspondence Address: The Byre Blisworth Hill Farm Offices Stoke Road Blisworth Northants NN7 3DB Tel: 01604 878810 Mob: 07786 278708

Contents Introduction

1. Hazards which occur in general areas – building related areas and general activities.

2. Bowling activities – Front of House

3. Food Preparation, Food Service and Bars Activities

4. Office Activities

5. Gaming Machines Activities

6. American/English Pool Activities

7. Quasar, Lazer, Q2000,

8. Lil Pins Kids Play Area

9. General maintenance and repairs

10. Manual handling assessment forms

Introduction

Risk Assessment

The requirement for Tenpin to make assessments of the risks to health and safety arising from their operations is set out in the Management of Health and Safety at Work Regulations 1999. This places an obligation to consider not only employees but also any person who is affected by the business. In short, customer, contractors and visitors to sites are covered by this regulation. The manner in which these assessments are to be carried out are not prescribed in law. What is prescribed is the requirement to record significant findings of the assessments when circumstances dictate, and to ensure that employees are made aware of the findings of the assessments. The generic risk assessments give an overview of the key health and safety circumstance and activities that are common to the sites. They do not deal with site specific issues in detail as it is recognised that the circumstances and activities may change. They provide general information without “clouding” risk control judgements with too much detail. The risk assessments act as sign post to more detailed procedures elsewhere. Where local conditions demand it the General Manager must ensure more detail risk assessments are carried out. It is important to review the assessments and identify whether more detailed risk assessments should be carried out using the general form, or a more specific risk assessment form – such as the manual handling. COSHH, Display Screen Equipment (DSE) Forms, etc. In some cases a more detailed risk assessment may need to be carried out by a specialist consultant/contractor, if this has not been carried out already – e.g. fire, exposure to fumes, water quality, noise etc.

Risk Assessment Methodology

The aims of Risk Assessment include: • gauging the problem associated with activities; • assist in developing solutions; • preventing or minimising the risk to injury or to the health of those working in or visiting the area and of others who may be affected.

The objectives include: • Hazard identification – identifying hazards which could cause harm. • Risk Assessment – assessing the risks which may arise from hazards. • Risk control – deciding on suitable measures to eliminate or control risks.

A Hazard is anything that can cause harm (e.g. electricity) and Risk is the chance (big or small) of harm actually being done. Essentially, Risk Assessments should be seen as a tool to help in gauging the problems and to help in developing solutions to minimise the risk of injury or ill-health. Priorities for action should be based on the level of risk and the ease of implementation. Attention should be focused where action is most needed. The preventive and control measures should be planned, co-ordinated and developed into safe working practices and safe systems of work implanted, monitored and reviewed. How to carry out Risk Assessments: 1. Look for the hazards: Walk around the workplace and think about what can go wrong at each stage of activities undertaken by Tenpin Limited. Concentrate on those activities that could cause serious harm. But don’t just look at he obvious ones – consider other peoples activities, the interface with contractors working at the same time in the premises and how they may affect you. Identify the hazards for the activities / situation 2. How high are the risks? Consider:

• the possible severity of the outcome or worst result, is it being killed or broken limb?

Classify worst injury as: • Extremely harmful (fatal, major/permanent disability) • Harmful (Serious, 2 days off work) • Slightly harmful (slight injury)

• How likely is it to happen? How often is the job done? How close do people get to the hazard? How likely it is that something can go wrong?

• How many people could be hurt if things did go wrong? Could this include people who don’t work for Tenpin Limited (e.g. Customers Contractors)?

Classify likelihood (with no controls) as:

• Likely (occurring frequently/expected to happen, probable) • Unlikely (possible, could occur sometime) • Highly unlikely (remote or improbable)

3. Are the main risks under control? Are the right precautions being taken, look at the work, maintenance and training record, have you done everything that they law requires, are accepted industry standards being met. Consider the effectiveness of controls and the consequence of their failure etc. 4. Determine the residual risk to employees and others, once you have taken existing controls into account: Risks can be described as: Trivial, Low, Medium or High Risk Assessment Severity of Harm Slightly harmful Harmful Extremely harmful

Highly unlikely Trivial Low Medium

Unlikely

Low Medium Medium/High

Likelihood of Harm

Likely

Medium Medium/High High

5. Prepare the risk control action plan and review safe working procedures. Are there extra measures that could reduce the risk even more? 6. Review of the Risk Assessment wherever there are changes in circumstances which significantly affect the hazards and risks. It is important to stress that effective risk assessments do not need to be complicated, they are not based on rocket science, but in the main on common sense. It is important that whoever carries out risk assessments, understands the activity or equipment in question, is systematic and methodical, to ensure that whoever reads the assessment does not have a second guess what is actually meant. It is not necessary to re-write procedures again, but it is important to accurately cross refer to where detailed procedures / training procedures and records, etc can be found. Do not assume the reader will know what “supervisions”, “experience”, “training” actually mean, i.e. supervision by who?, what type of experience?, what level of training – formal, informal?. There should be sufficient detail to avoid confusion.

Operational Procedure

The risk assessments do not detail operational procedures. Where such procedures are in place, these assessments serve to “sign-post” the reader to them rather than repeat the content of them. This is a deliberate approach to preserve the clarity of the assessments. Accordingly it is for line managers to ensure that supportive health and safety documentation is maintained on site or readily located.

Supportive documentation

The records and documents supporting these assessments are: Site Specific information

Names of First Aiders; Names of Fire Wardens; Local contractors for gas, electricity, ventilation, water, fire protection, lifting equipment; general repairs, etc Local fire, police and Council contacts Asset list of equipment; Contractors for gas, electric, ventilation, water fire protection, etc Site specific risk assessment; Cleaning Schedules; Health and Safety Manual Food Safety Manual Operational procedures / manuals (where present);

Emergency Planning

Fire Certificate, Fire Plans, Means of Escape, Fire Exits, Fire Doors, Fire detection devices, Fire Alarms, Fire detection and alarm test records, Emergency lighting and test records, Fire fighting equipment and test records, Fire drill records, Fire Training records. Local emergency procedures; Accident Book and Accident / Incident Reporting procedures.

Employers Liability Insurance;

Certificates and Registers

Health and Safety Policy Statement; Lifts / Lifting Equipment Certificates; Written Schemes and Insurance certificates for pressure vessels (steam, Compressed air, compressors, etc) Boiler Inspection and test records; electrical Installation and Appliance Register and Test Certificates; Play equipment register and inspection reports; Other equipment testing records.

Consultation Minutes of health and safety meetings, Inspection and audit reports

Training Employee Training Plan and records

Hazardous substance Information Material safety data sheets, Hazardous substances risk assessments

Person responsible: Date to be completed: Date action completed: Completion checked by: Refer to: Health and Safety Manual/ local fir assessments

Assessor: Ted Hindmarsh Assessment Date: August 2009

Other Documents: Manufacturers / Suppliers Information Annual Site fire risk assessment

Review Date: August 2011 What would prompt an earlier review?: Local authority / Fire Authority action / Change in layout of premises

Circumstance or activity: Fire precautions and procedures

Equipment / Location general

Hazard: Fire

Persons affected: employees, contractors and visitors

Persons especially at risk: Elderly, infirm, disabled, children

Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Building integrity, doors and partitions providing adequate fire resistance – identified on site layout plan in Fire Safety Log Book, • Sources of ignition protected – Do not place clothing etc. over stoves or other heat sources, • Flammable substances kept locked in fire proof containers. Store flammable material away from heat sources, • Fire detection and fire alarm systems tested and maintained on service contract – identified in Fire Safety Log Book, • Fire suppression systems and Fire fighting equipment tested and maintained on service contract – identified in Fire Safety Log Book, • The fire escapes and fire points kept clear – Conditions checked and verified daily and logged in Fire Safety Log Book, • Fire escapes, fire doors and the opening mechanisms on fire doors are marked in accordance with the Health & Safety (Safety Signs and Signals) Regs 1996 • Emergency lighting is provided for fire escapes. • Notices showing the action to take and they type of extinguishers to use are displayed in the vicinity of the appliances.

• Extinguishers are in accessible positions. • Fire drills and evacuations procedures carried out and logged on site in the Fire Safety Log Book. • At the end of the daily trading, carry out a full check to ensure equipment is turned off and left safe. • Staff Induction and Training. • Regular update fire training session conducted (6 monthly) Residual risk (with existing controls): Medium – Acceptable. Statutory obligation to carry out assessment applies

Does more need to be done? YES

Additional controls necessary: • Review site specific issues. Ensure local procedures are fully implemented. • In the event of fire, shut off fuel supply and extraction equipment immediately Additional local controls necessary: Person responsible: General Manager

Date to be completed: N/A Date action completed: Completion checked by:

Fire risk assessment Aug 2009

MANUAL HANDLING ASSESSMENT

Premises: Tenpin

Date:

Task Description: People exposed: Questions to consider: YES/NO Comments Task: Does it involve:

twisting the body stooping prolonged physical effort insufficient rest brakes excessive lifting/lowering distances risk of sudden movement of the load excessive carrying distances excessive pulling/pushing of loads

No mechanical lifting aids?

Load: Is it: heavy bulky or unwieldy difficult to grasp unstable sharp, hot etc.

Work Environment: Is there: restricted floor space a low ceiling height people and equipment in the area uneven, or slippery floors blocked or difficult entrances or exits extreme temperatures, humidity, etc. poor lighting condition

Person: Is the handler: pregnant or suffering from heart/respiratory problems exceptionally tall unable to grasp the load with 2 hands not trained for the task less than 18 or over 55 have a history of back pain/hernias

Does the job:

require unusual strength, height etc. require special knowledge or training

Overall Risk Assessment Recommendation Action by Date to be

completed Date completed

Completion checked by

Contents

Hazards which occur in general areas – building related areas and general activities

Items listed in Red indicate that a site specific assessment is required (if applicable) Building related areas: General activities: External areas and entrances Opening and Closing – Violence

External doors to service areas / Rolla-doors, Doors Cash handling – Violence

Access and Egress – Stairs and Walkways Receiving Deliveries and moving stock and equipment

Windows and glazing Manual Handling operations

Fire precautions and procedures Cleaning – Slips and trips

Temperature and Ventilation Cleaning – Falls

Lighting Cleaning – use of hazardous chemicals

Noise Cleaning – clearing up sharp objects

Work stations – Sitting and Stability of equipment Handling refuse – Use of compactor

Using Electricity Use of Ladders, Step ladders, Scaffolds and Kick stool

Using Gas Stress at Work

Using Hot Equipment Pregnant Women

Water Services – Hygiene – Drinking – Hot Water Young persons in the workplace

Drainage Administering First Aid

Use of pressurise systems Visitors and Customers – slips, trips and falls

Lighting Visitors and Customers – burns and scalds

Visitors and Customers – impact / entrapment

External areas and entrances The generic risk assessment is concerned with the physical hazards associated with external areas and entrances, including car parking (where this is the responsibility of Tenpin Limited), loading areas, landscaping and general entrance areas. There may be other hazards in these areas associated with general site security, vandalism, vagrants. The Workplace (Health & Safety and Welfare) Regulations 1992(as amended) require all workplaces to be maintained. The nature of these hazards, the significance of them and the risk arising will only be known with the benefit of local knowledge.

Refer to: Health & Safety Manual


Tenpin Limited Other Documents: Health and Safety Procedures

Review Date: August 2011 What would prompt an earlier review?: Local authority action / Serious incident

Circumstance or activity: External areas and entrances


Hazard: • Slips, trips, falls, • Impact injury – Collision of vehicles, crushing of employees

crossing / standing adjacent to the loading bay area • Personal assault


Persons especially at risk: n/a

Severity of Harm Extremely Harmful Likelihood of harm: Unlikely

Existing steps to reduce the risk: • Documented health and safety procedures for deliveries, Security and vehicle safety. • Entrances and forecourt areas maintained. • Lighting to external areas. • Supervision of vehicle movements during deliveries. • Limited car parking to premises, vehicles segregated. • People and vehicles should be segregated as far as possible. • Traffic routes should be clearly defined and conspicuously marked in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996. Residual risk (with existing controls): Medium - Acceptable Does more need to be done? YES

Additional controls necessary: Additional local controls necessary: Dependant on local circumstances. Person responsible: General Manager

Date to be completed: Date action completed: Completion checked by:

External doors to service areas / Rolla-doors

Doors

The generic risk assessment is concerned with the physical hazards associated with doors. There may be other hazards in these areas associated with general site security, vandalism, vagrants. The Workplace (Health & Safety and Welfare) Regulations 1992 require that doors are kept in good condition. The nature of these hazards, the significance of them and the risk arising will only be known with the benefit of local knowledge.



Tenpin Limited Other Documents: Health and Safety Procedures Manufacturers Instructions

Review Date: August 2011 What would prompt an earlier review?: Local authority action

Circumstance or activity: • Doors to Service Areas • Rolladoors • Internal Doors

Equipment / Location Service area Entrance doors

Hazard: • Slips, trips, falls, • Impact / crushing injury • Entrapment


Persons especially at risk: Persons with disabilities

Severity of Harm Harmful Likelihood of harm: Unlikely

Existing steps to reduce the risk: • Lighting. • Entrances maintained and supervised. • Rolla-doors maintained in accordance with manufacturers instructions. • Doors to have vision panels fitted where appropriate. • Swing doors to have finger protection devices where appropriate. Residual risk (with existing controls): Low - Acceptable Does more need to be done? YES

Additional controls necessary: Review local circumstance Additional local controls necessary: Person responsible: General Manager


Access and Egress generally throughout the premises. Stairs and Walkways

The generic risk assessment is concerned with injury to any person caused by slipping, tripping or falling on floors, paths and stairs inside and outside the premises. Intermittent hazards, such as temporary slippery floors during cleaning operations, or when dealing with spills, are most relevant to this generic assessment. The Workplace (Health & Safety and Welfare) Regulations 1992(as amended) require that walkways are kept in good condition. This legal obligation means that walkways or stairs in poor condition or with inadequate guard or hand rails should be dealt with in absolute terms, the hazard removed rather than assessed.


Assessor: Ted Hindmarsh Assessment Date: August 2009 Tenpin Limited Other Documents:

Health and Safety Procedures Review Date: August 2011 What would prompt an earlier review?: Local authority action / serious incident

Circumstance or activity: • Access and egress generally throughout the buildings • Steps and staircases


Hazard: Slips, trips, falls, impact injury


Persons especially at risk: Persons with disability


Existing steps to reduce the risk: • Documented health and safety procedures for cleanliness and housekeeping, steps and staircases and floors, lighting. • Room around equipment for staff to move around safety, • Stability of steps and staircases, handrails to staircases, guarding to raised walkways, • Emergency exits clearly marked, easily and immediately openable and always remaining unobstructed and readily accessible. • Corridors, access routes kept clear from obstructions, spillages, debris and rubbish. Spillage of any kind should be cleaned immediately. • Warning/Cautionary signage placed next to spills and during floor wet cleaning operations. • Access routes kept clear and maintained in a clean condition. • Changes in floor levels clearly identified in accordance with the Health and Safety (Safety Signs and Display) Regulations 1996. • Loose and damaged floor coverings should be repaired or replaced • Low ceilings and doors should be clearly identified. Impact absorbing foam fitted to edges. Residual risk (with existing controls): Low - Acceptable Does more need to be done? Yes

Additional controls necessary: Review local circumstance Additional local controls necessary: Person responsible: General Manager


Windows and Glazing.

The generic risk assessment is concerned with injury to any person caused by walking into or falling through glazing panels. Slipping, tripping or falling on floors, paths and stairs inside and outside the premises. The Workplace (Health & Safety and Welfare) Regulations 1992(as amended) require that safety glass or protection is provided to glazing panels where it would otherwise be unsafe. Where people are likely to come into contact with glazing in certain critical locations. Glazing must:

a) if broken on impact, break so that the dangers of injury are minimised (i.e. break safely); or b) resist impact without breaking’ or c) be protected or shielded from impact, d) and be marked to make it apparent

Critical locations under terms of Approval Document N1, 1991 Building Regulations and clause 7 of BS6202: Part 4 1994 include:

• doors and side panels 300 mm adjacent to the door, from the between finished floor level and 1500 mm above. • Internal and external walls and partitions between finished floor level and 800 mm above.

Where the smaller dimension of a door pane is 250 mm or less and it’s area is 0.5m² or less, it does not have to conform to BS6202 provided its nominal thickness is not less than 6mm. This legal obligation means that unsafe glazing on site should be dealt with in absolute terms; the hazard removed rather than assessed.



Health and Safety Procedures Review Date: August 2011 What would prompt an earlier review?: Local authority action / serious incident

Circumstance or activity: Windows and glazing

Equipment / Location General

Hazard: Falling through glass, cuts, impact injury


Persons especially at risk: n/a


Existing steps to reduce the risk: • Glazing panels to doors, and windows (below 800mm from the floor), made of safety material or protected against breakages. • All glazing in exposed or vulnerable situations is to British Standards for Safety (BS6206) • Open windows and doors do not create a hazard to passer by Residual risk (with existing controls): Medium - Acceptable Does more need to be done? YES

Additional controls necessary: • Review site specific issues Additional local controls necessary: Person responsible: General Manager


Fire precautions and procedures

The generic risk assessment is concerned with the general hazard arising from fire. Much of the fire precaution arrangements and the procedures in place for the maintenance and testing of them are common to the majority of sites. Local circumstances are very likely to demand site specific assessments. The Regulatory Reform Fire Safety Order 2005 requires assessment for fire on sites. Managers should check the local situation with regard to fire safety and complete local fire assessments.



Tenpin Limited Other Documents: Fire safety procedures and log sheets Annual local assessment Manufacturers instructions

Review Date: August 2011 What would prompt an earlier review?: Local authority / Fire Authority action / Change in layout of premises./ major incident

Circumstance or activity: Fire precautions and procedures


Hazard: Fire


Persons especially at risk: Elderly, infirmed, disabled, children


Existing steps to reduce the risk: • Building integrity, doors and partitions providing adequate fire resistance – identified on site layout plan. • Sources of ignition protected – Do not place clothing etc. over stoves or other heat sources, • Flammable substances kept locked in fire proof containers. Store flammable material away from heat sources, • Fire detection and fire alarm systems tested ad maintained on service contract – identified in Fire Safety Log Book, • Fire suppression systems and Fire fighting equipment tested and maintained on service contract – identified in Fire Safety Log Book, • Magnetic fore door mechanisms and fire curtains tested and maintained on service contract – identified in Fire Safety Log Book, • The fire escapes and fire points kept clear – Conditions checked and verified daily and logged in Fire Safety Log Book, • Fire escapes, fire doors and the opening mechanisms on fire doors are marked in accordance with the Health & Safety (Safety Signs and Signals) Regs

1996. • Emergency lighting is provided for fire escapes. • Notices showing the action to take and the type of extinguishers to use are displayed in the vicinity of the appliances. • Extinguishers are in accessible positions. • Fire drills and evacuation procedures carried out and logged on site in the Fire Safety Log Book. • Staff Induction and Training. • At the end of the day, carry out a full check to ensure equipment is turned off and left safe. • In the event of fire, shut off supply and extraction equipment immediately Residual risk (with existing controls): Medium – Acceptable Statutory obligation to carry out assessment applies


Additional controls necessary: • Review site specific issues. Ensure local procedures are fully implemented. Annual site assessments Additional local controls necessary: Person responsible: General Manager

Date to be completed: Annually

Date action completed: Completion checked by:

Fire precautions and procedures The generic risk assessment is concerned with the general hazard arising from fire. Much of the fire precaution arrangements and the procedures in place for the maintenance and testing of them are common to the majority of sites.

• Local circumstances are very likely to demand site specific assessments. The Regulatory Reform Fire Safety Order 2005 .require assessment for fire on sites.

• Annual fire assessments are conducted at each site by the company Managers should check the local situation with regard to fire safety and regional management will conduct local fire assessments on an annual basis.

Temperature and Ventilation

The generic risk assessment is concerned with the ill effects felt by staff working in environments where air handling and conditioning is poor or where extremes in working temperature occur. It is recognised that at certain times of the day and at certain times of the year parts of the premises may become hot and humid. The Workplace (Health Safety and Welfare) Regulations 1992(as amended) require adequate temperatures and ventilation for workplaces. Local assessments of the adequacy of air conditioning and ventilation may be required.



Manufactures instructions Review Date: August 2011 What would prompt an earlier review?: Local authority action / Change in layout of premises.

Circumstance or activity: • Temperature and ventilation to work areas


Hazard: Exposure to fumes, etc Heat stress


Persons especially at risk: Kitchen staff, engineers


Existing steps to reduce the risk: • Air conditioning units installed to suit local need. • Air conditioning and air extract plant undergo contract service and maintenance Residual risk (with existing controls): Low – Acceptable

Does more need to be done? NO

Additional controls necessary: • Review site specific issues. Additional local controls necessary: Person responsible: General Manager


Lighting

The generic risk assessment is concerned with poor lighting conditions which may increase the risk of injury from people tripping / falling or waking into objects. The Workplace (Health Safety and Welfare) Regulations 1992(as amended) require adequate lighting for workplaces.



Review Date: August 2011 What would prompt an earlier review?: Local authority action / Change in layout of premises.

Circumstance or activity: Areas of defective lighting


Hazard: Trips, slips, falls


Persons especially at risk: Elderly, infirm, children


Existing steps to reduce the risk: • Lighting maintained by competent person Residual risk (with existing controls): Low – Acceptable




Noise

The generic assessment is concerned with the health effects caused by excessive noisy environments. In particular to the gaming area and pinspotting machinery area. As a rule of thumb, if you cannot hear clearly what someone is saying (in a normal voice) 2m away the noise level is likely to be 85dB(A) or higher. Where someone’s daily exposure is above 85 dB(A), the Noise at Work Regulations 1989(as amended) require employers to: • reduce the level of hearing damage to the lowest level reasonably practicable; • have the noise assessed by a competent person and keep records of the assessment; • provide information, instruction and training to employees; • ensure ear protectors are provided to those who ask for them; • ensure ear protectors are maintained and repaired. • where the daily exposure is above 90 dB(A), in addition to the above, the Noise at Work Regulations 1989 require employers to:

reduce noise as far as is reasonably practicable by means other than ear protectors; • mark ear protection zones with notices; • ear protectors should be provided to all exposed and used by them; • ensure that all entering marked protection zones use ear protectors as far as is reasonably practicable;



Noise risk assessments (where appropriate)


Circumstance or activity: • Noise from equipment • Gaming Area

Equipment / Location

Hazard: Noise induced hearing loss. Nuisance Distraction

Persons affected: employees

Persons especially at risk: Technicians, customers & staff


Existing steps to reduce the risk: • Local noise measurements taken by Technicians; • Gaming area and PA system noise levels limited to below 85 dB(A) • Pinspotting area designed as ear protection zone, • Hearing protection worn at all times in ear protection zone; • Preventive maintenance carried out during quiet periods. Residual risk (with existing controls): Medium – Not Fully Acceptable

Does more need to be done? YES See separate Site Specific Noise Assessment



Work stations – Sitting and Stability of equipment

The generic risk assessment is concerned with the safety implications arising from equipment situated in unsafe locations, or in unstable positions. The Workplace (Health Safety and Welfare) Regulations 1992(as amended) require workstations to be suitable for any person at work. The Provisions and Use of Work Equipment Regulations 1998( as amended) require employers to ensure that work equipment is used only for operations for which, and under conditions for which, it is suitable. All work equipment should be stabilised. This legal obligation means that work equipment should be dealt with in absolute terms; the hazard removed rather than assessed.



Health and Safety Procedures Manufacturers instructions


Circumstance or activity: • Work stations – sitting and stability of equipment • Racking and shelving - stability

Equipment / Location building generally

Hazard: Trips, slips, falls Impact injury

Persons affected: employees, visitors

Persons especially at risk: Bar staff, cleaning staff, technicians


Existing steps to reduce the risk: • Documented health and safety procedures for use of machinery and equipment • Equipment installed on a level surface on a secure base • Racking is securely fixed on sound, level floors, capable of withstanding the point loading at each base plate • Aisles are wide enough to ensure safe access • Shelving and racking should be stable and properly secured • Where castors are fitted, the casters and brakes should be regularly checked to make sure they are working properly. • Employees should report any damage to equipment stability • Smaller pieces of equipment that sit on surfaces should be stable and positioned so that they cannon be dislodged Residual risk (with existing controls): Medium –Acceptable


Additional controls necessary: • Review site specific issues if equipment changes. Additional local controls necessary: Person responsible: General Manager


Using Electricity

The generic risk assessment is concerned with injury to staff and others from the use of electricity on site. The Electricity at Work Regulations 1989(as amended) requires electrical installations and electrical equipment to be maintained to prevent danger. This assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training and staff understanding the limit of their responsibilities.



Tenpin Limited Other Documents: Electrical register an test records Health and Safety Procedures Manufacturers instructions


Circumstance or activity: • Use of electrical installation, • Use of electrical equipment

Equipment / Location Fixed electrical installation, Portable electrical equipment

Hazard: Electric shock, burns Fire


Persons especially at risk: staff engaged in cleaning, technicians


Existing steps to reduce the risk: • Health and Safety procedures for electrical equipment • Maintenance and repair work carried out by authorised and competent persons only • Service contract for fixed installation tests and Portable Appliance Test (PAT) by nominated NICEIC qualified electrician. • Enough socket outlets should be provided to avoid overloading sockets. • There should be adequate power sockets to avoid trailing cables. Trailing cables should be taped or covered. • Switches or isolators should be situated close to each fixed machine to cut off power in an emergency. • Mains switches should be accessible and clearly identified. • Power cables to machines should be insulted e.g. Sheathed and armoured or installed in conduit. • Plugs, sockets cabling and fittings should be in good repair, sufficiently robust and adequately protected for the working environment. • Electrical equipment should be sited away from sources of water, direct heat or steam. • Electrical control cupboards should not be used as storage space for chemicals and equipment. • Employees should notify their line manager as soon as they notice any damage installations or equipment. • Appliances should be disconnected from the mains if a cable, plug, terminal plate or cap is damaged in any way • The limits of on-site employees duties in respect to maintenance of electrical installations should be clearly identified Residual risk (with existing controls): Medium – Acceptable Does more need to be done? NO Additional controls necessary: Review site specific issues Additional local controls necessary: Person responsible: General Manager


Using Gas

The generic risk assessment is concerned with injury to staff and others from the use of gas on site. The Gas Safety (installation and Use) Regulations 1998 (as amended) requires gas installation and equipment to be maintained in order to minimise the danger. Only competent persons can carry out work on gas appliances. All work on gas appliances must be carried out by a registered CORGI (the Council for Registered Gas Installers) contractor. This assessment is linked with the conduct of contractors and their health and safety arrangements for ensuring work is carried out safety and with regard to persons in the vicinity. The controls rely on staff induction and training and staff understanding the limits of their responsibilities.



Tenpin Limited Other Documents: Gas maintenance and test records Health and Safety Procedures Manufacturers instructions

Review Date: August 2011 What would prompt an earlier review?: Local authority action serious incident

Circumstance or activity: • Gas installation • Use of gas equipment

Equipment / Location Fixed gas installation and gas fired equipment

Hazard: Burns, explosion, fire, asphyxiation


Persons especially at risk: Kitchen staff. Opening staff


Existing steps to reduce the risk: • Health and Safety procedures for Gas equipment • Maintenance and repair work carried out by authorised and competent persons only • Service contract for gas services and equipment by nominated CORGI qualified contractor. • Plant / meter rooms should not be used as storage space for chemicals and equipment and should be kept locked • Gas cut-off valves to be clearly labelled • Access to the valves is to remain free at all times • Employees should notify their line manager as soon as they notice any damaged installations or equipment Residual risk (with existing controls): Medium – not fully acceptable Does more need to be done? No Additional controls necessary:

• Regular review of controls

Additional local controls necessary: Person responsible: General Manager


Using Hot Equipment

The generic risk assessment is concerned with injury to staff and others from the use of hot equipment on site. The Provision and Use of Work Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training and staff understanding the limits of their responsibilities.



Equipment operating and maintenance records


Circumstance or activity: Use of hot equipment

Equipment / Location Fryer, griddle, toaster, steamer, hot holding unit, etc

Hazard: Burns, fire

Persons affected: employees, contractors

Persons especially at risk: Cooking and cleaning staff


Existing steps to reduce the risk: • The detailed operating instructions, testing and maintenance specifications from the manufacturer/suppliers should be observed and brought to

employees attention. • The procedures for use & cleaning detailed in the manufacturer’s manual should be fully implemented. • Equipment to be cooled prior to cleaning. • Planned preventative maintenance programme for all equipment • Staff should be properly trained to use and clean the equipment. Personal protective equipment should be worn (visor, gauntlets, apron) during cleaning as

detailed by the COSHH Assessment. • Guarding should be maintained and used. • Control switched should be clearly marked. • Casters should be checked before equipment is moved. Defective caster should be replaced. Residual risk (with existing controls): Low – Acceptable Does more need to be done? NO Additional controls necessary: • Refer to equipment operating and maintenance documents Additional local controls necessary: Person responsible: General Manager


Water Services – Water Hygiene

Drinking Water Hot Water

The generic risk assessment is concerned with illness caused through contaminated water services and supply. Poor water quality will impact on both customers and staff. In particular this assessment is concerned with the risk of exposure to legionella bacteria in certain water services and the risk of legionnaires disease to customers and staff. Legionnaires disease is a type of pneumonia. Infection is caused by breathing in airborne droplets or particles containing viable Legionella which are small enough to pass deep into the lungs. The illness which can lead to long term damage to the body and death. The Control of Substances Hazardous to Health Regulations 1999(as amended) require an assessment of hazardous substances. This risk assessment is also concerned with drinking water quality and the risk of scalds from hot water. The Workplace (Health Safety and Welfare) Regulations 1992 (as amended) require suitable and sufficient washing facilities and an adequate supply of wholesome drinking water. This assessment is linked with the performance of contractors and their own health and safety arrangements for ensuring work is carried out safety and with regard to persons in the vicinity.



Water quality manual and records Review Date: August 2011 What would prompt an earlier review?: Local authority action

Circumstance or activity: • Use of water systems, water services, Drinking water, Use of hot water

Equipment / Location water services, drinking water outlets, hot water outlets

Hazard: Legionnaires disease, poor water quality, scalds


Persons especially at risk: Elderly, infirm, children

Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Health and Safety Procedures on maintenance of plant / control of legionellosis • Maintenance and repair work carried out by authorised and competent persons only, • High turnover of water • Drinking water provided by sealed units / mains drinking water supply • Personal protective equipment issued to cleaning staff. Residual risk (with existing controls): Low – Acceptable Does more need to be done? NO Additional controls necessary: The risk of legionellosis will be higher when: • there are large cold water storage tanks, • tanks do not conform to water bylaws, e.g. There are rusty, scaled, slimy • hot water calorifiers exceed 3001 capacity, • where there is likely to be stagnant water in the system, e.g. Little used outlets, showers etc. Where higher risk circumstances exist, the following points should be complied with: 1. Water storage tanks should comply with water bylaws: • they should be clean, have a good turnover with properly fitted lids and be insulated, overflows should be fitted with insect screens, • cold water should be stored under 20C and hot water above 60C. • Any disused water systems should be isolated, disconnected as close to the storage as possible and drained: 2. Full details of the water systems should be collated, including drawings. 3. A written preventive scheme should be developed and implemented and should include: • weekly flushing of little used outlets • monthly temperature monitoring of selected outlets to ensure hot water reaches above 55C and cold water reached below 20C within one minute of flushing • annual servicing and maintenance of hot water systems as appropriate • annual inspection of cold water tanks as appropriate • two yearly cleaning and disinfection of water systems as appropriate 4. A water logbook should be obtained for collating the above details. Additional local controls necessary: Person responsible: General Manager


Drainage

The generic risk assessment is concerned with injury or ill health caused through contact with drainage effluent. The Workplace (health, Safety and Welfare) Regulations 1992(as amended) require workplaces and systems to be maintained in a safe condition. This assessment is linked with the performance of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity.



Manufacturers and supplies information Review Date: August 2011 What would prompt an earlier review?: Local authority action

Circumstance or activity: • Overflowing / blocked drains • Accessing / inspecting drainage

Equipment / Location Drainage system

Hazard: Microbiological Asphyxiation


Persons especially at risk: Technicians Contractors


Existing steps to reduce the risk: • Drainage sump pump system installations guidelines should be followed. • Health and Safety Procedures on repair and condition • Planned inspection and reactive maintenance by a competent contractor Residual risk (with existing controls): Low – Acceptable Does more need to be done? NO Additional controls necessary: Drains should be inspected and cleaned on a regular basis by competent contractors. The frequency of inspections will depend on local circumstances. Site specific control measures should be reviewed. Additional local controls necessary: Person responsible: General Manager


Use of pressurised systems pressurised heating systems, compressed air, steam equipment

Pressure washing equipment

The generic risk assessment is concerned with injury caused through pressurised systems to both customers and staff. The Pressure Systems and Transportable Gas Containers Regulations 1989(as amended) require:-

• All plant and systems to be designed, constructed and installed to prevent danger; • Systems to be properly maintained; • Any modifications must not cause danger; • A written scheme for certain pressure vessels such as air receivers, steam boilers, fittings and pipework, drawn up by a

competent person; • Examination in accordance with the written scheme by a competent person and records kept.

This assessment is linked with the performance of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity.



Manufacturers and supplies information Review Date: August 2011 What would prompt an earlier review?: Local authority action, serious incident

Circumstance or activity: • Use of pressurised systems • Pressure washing equipment

Equipment / Location Pressurised heating services – fittings and pipework air receivers – fittings and pipework drinks dispensing equipment, fittings and pipework

Hazard: Explosion, asphyxiation, injection injuries, projectiles Electrocution


Persons especially at risk: Technicians Bar staff

Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Pressure systems installations guidelines should be followed. • Health and Safety Procedures on machinery and equipment • Written scheme and examinations by a competent contractor • Planned and reactive testing and maintenance by competent contractors. • Safety devices should be maintained in accordance with the Written Scheme • Only authorised employees should use pressurised equipment • Employees should follow safe working procedure when using the pressure washing equipment • Defective electrical sockets or equipment should be reported to supervisors • Water inlet valves and pipes should be cleaned and any scale removed and maintained in accordance with manufacturers/suppliers instructions Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES Additional controls necessary: Site specific control measures should be reviewed. Additional local controls necessary: Specific assessment to be completed by General Manager Person responsible: General Manager


Lightning

The generic risk assessment is concerned with injury or ill health caused through a lightning strike. The Workplace (Health & Safety and Welfare) Regulations 1992(as amended) require workplaces and systems to be maintained in a safe condition. The Approved Code of Practice and Use of Work Equipment Regulations 1998(as amended) requires where equipment may be struck by lightning while being used to must be protected against the effects of the lightning. Lightning protection can be provided by conductors or insulation. BS6651:1992 the British Standard Code of Practice for protection of structures against lightning provides detailed information. This assessment is linked with the performance of contractors and their own health and safety arrangements for ensuring work is carried out safety and with regard to persons in the vicinity.



Manufacturers and supplies information Review Date: August 2011 What would prompt an earlier review?: Local authority action serious incident

Circumstance or activity: • Lightning strike

Equipment / Location Roof work, changing car park lights

Hazard: Electrocution Burns


Persons especially at risk: Technicians, contractors

Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Planned inspection and reactive maintenance by a competent contractor • Employees should not work outside during a lightning storm Residual risk (with existing controls): Medium – Not fully acceptable


Additional controls necessary: A local review of the likelihood of lightning strike and suitable protection should be carried out Site specific control measures should be reviewed. Additional local controls necessary: Person responsible: General Manager


Opening and Closing – Violence

The generic risk assessment is concerned with assault on staff at the most vulnerable times in the operating day of the centre: at opening time after the site has been unattended for the night and at closing time after a day of trading. There may be other hazards at these times associated with general site security, vandalism, vagrants. The nature of these hazards, the significance of them and the risk arising will only be known with the benefit of local knowledge.



Crisis and security procedures Review Date: August 2011 What would prompt an earlier review?: Local authority action

Circumstance or activity: • Opening and closing • General Violence to staff

Equipment / Location Premises including car park

Hazard: • Personal assault including verbal abuse, threats, physical assaults

Persons affected: Opening and closing staff Employees arriving or leaving premises

Persons especially at risk: Lone workers, Opening and closing manager

Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Documented procedure for opening and closing for managers to enhance personal security • Staff training • CCTV surveillance • People do not work alone in building • All employees to be briefed in the violence and aggression policy contents Residual risk (with existing controls): Medium – Acceptable


Additional controls necessary: • This assessment should be kept under review to take account of individual circumstances. Training should be given to employees prior to carrying out risk

assessment reviews. Additional local controls necessary: Person responsible: General Manager


Cash Handling – Violence

The generic risk assessment is concerned with assault on staff at those times in the operating day when quantities of cash are handled. It recognises the potential hazards associated with cash handling activities. The nature of these hazards, the significance of them and the risk arising will only be known with the benefit of local knowledge. Details of site specific security arrangements are for limited circulation.



Security procedures Review Date: August 2011 What would prompt an earlier review?: Local authority action

Circumstance or activity: Cash Handling

Equipment / Location Managers office

Hazard: verbal abuse, threats, physical assaults

Persons affected: Employees, visitors

Persons especially at risk: Managers

Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Documented security procedures for cash handling • CCTV surveillance • People do not work alone in building • Security to be used for the movement of cash during opening times • Management knowledge Residual risk (with existing controls): Medium – Acceptable


Additional controls necessary: • This assessment should be kept under review to take account of individual circumstances. Training should be given to employees prior to carrying out risk



Receiving deliveries and moving stock and equipment around the premises

Manual Handling operations generally

The generic risk assessment is concerned with injury to staff and others from handling deliveries and moving stock around the premises. The Manual Handling Operations Regulations 1992 recognises that manual handling operations are incorporated into most tasks. Local circumstances should be taken into account by managers as there will be features of manual handling activities which are peculiar to each site, such as difficult access, narrow or steep stairways, or particularly vulnerable employees. These situations will demand a site specific assessment of manual handling operations using a separate manual handling assessment form. The controls rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.



Manual handling assessments Review Date: August 2011 What would prompt an earlier review?: Local authority action serious incident

Circumstance or activity: • Receiving deliveries • Moving items around the premises, • Manual handling activities generally

Equipment / Location general manual handling tasks throughout undertaking

Hazard: • Manual handling injury

Persons affected: Employees such as those receiving deliveries, Cellar and Bar staff Technicians, Cleaners

Persons especially at risk: Young staff Pregnant staff

Severity of Harm Extremely Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • Documented Manual handling operation procedures • Only trained and physical fit employees should carry out manual handling operations. • Manual handling training on induction • Staff training & supervision • Stock rooms laid out to ensure heavy items are stocked at lower levels. No loose items placed on top shelves • Manual handling aids-such as trolleys, pallet trucks, fork lift trucks, conveyors, etc. • Varying tasks Residual risk (with existing controls): Medium – Not Fully Acceptable


Additional controls necessary: • Site specific manual handling assessments should be carried out by managers using Manual Handling Risk Assessment Form • This assessment should be kept under review to take account of individual circumstances. Training should be given to employees prior to carrying out risk


Date to be completed: 08/04 Date action completed: Completion checked by:

Cleaning – Slips and trips

The generic risk assessment is concerned with injury to employees and customers caused by slips and trips whilst cleaning is being carried out. It is recognised that cleaning work will involve the use of equipment and materials that may cause temporary obstruction of floors and walkways. It is recognised that cleaning work may cause temporary slippery floors and walkways. The controls rely on staff induction and training staff understanding the limit of their responsibilities and capabilities.



Tenpin Limited Other Documents: Health and Safety Procedures, COSHH assessments

Review Date: August 2011 What would prompt an earlier review?: Local authority action, serious incident

Circumstance or activity: Cleaning

Equipment / Location buildings generally

Hazard: Slips and trips


Persons especially at risk: disabled & elderly customers

Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Documented health and safety procedures on cleanliness and housekeeping • Detailed cleaning and maintenance procedures set out in Operations Manual. • Caution notices positioned during floor cleaning • Floors and walkways maintained clear and clean • Store cleaning equipment and materials in the correct position • Floors should be kept dry and grease free. • Cover spillages, place warning signs next to them. Clean up as soon as practicable. Whenever a chemical is spilled, the appropriate instructions on the

label/hazard data sheet should be followed. • Implement Manufacturers/suppliers safe working procedures & manual handling guidelines. Residual risk (with existing controls): Low –Acceptable Does more need to be done? YES Additional controls necessary: * Written assessment of the cleaning substance to be used. * Regular review of control measures Additional local controls necessary: Person responsible: General Manager


Cleaning – Falls

The generic risk assessment is concerned with injury to employees and customers caused by falling from heights whilst carrying out cleaning. In assessing this activity the requirements of the Working at Height Regulations 2005 has been considered. It is recognised that most high level cleaning work is carried out by contractors but that certain limited work will require staff to work at height making use of step ladders and kick steps. The controls rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.



Tenpin Limited Other Documents: Health and Safety Procedures




Hazard: Falls from heights


Persons especially at risk: Cleaning staff, engineers

Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Documented health and safety procedures on working at heights • Detailed cleaning and maintenance procedures set out in Operations Manual. • High level cleaning performed by contractors who provide their own equipment, risk assessments and method statements • Caution notices positioned during working at heights • Floors and walkways maintained clear and clean. • Do not stand on tables, chairs, crates or boxes to clean high levels, always use a proper step ladder or portable platform to reach anything to which access

cannot be easily gained whilst standing on the floor. Residual risk (with existing controls): Low –Acceptable Does more need to be done? YES Additional controls necessary:

• Regular review of control measures • Regular review of ladders used and suitability for purpose. Ladder Register maintained.

Additional local controls necessary: Review of access equipment in the business Review of training of persons required to work at height Person responsible: General Manager Safety advisor

Date to be completed: Training completed

Date action completed: Completion checked by: Safety committee

Cleaning – use of hazardous chemicals

The generic risk assessment is concerned with injury to employees and customers caused in the handling and use of cleaning chemicals whilst carrying out cleaning. The Control of Hazardous Substances to Health Regulations 1999(as amended) require separate assessment of cleaning materials that are considered hazardous. This assessment relies on the availability and updating of material data sheets for cleaning chemicals used on site and the COSHH assessment for those chemicals. The controls rely on staff induction and training and training and staff understanding the limit of their responsibilities and capabilities.



Tenpin Limited Other Documents: COSHH Assessment Material Safety Data Sheets

Review Date: August 2011 What would prompt an earlier review?: Local authority action / new supplier of chemicals



Hazard: Exposure to cleaning chemicals


Persons especially at risk: staff engaged in cleaning

Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Documented health and safety procedures on hazardous substances • Detailed cleaning and maintenance procedures set out in Operations Manual. • Separate COSHH Register and assessment under the Control of Substances Hazardous to Health Regulations carried out for all cleaning materials held

and used on site. • Cleaning contractors should be asked to provide Tenpin Limited with copies of their health and safety policy, risk assessments, procedures and safe

systems of work. • Only cleaning chemicals from the approved supplier in use. • Separate cleaning and sanitation guide provided by cleaning chemical supplier • Only use cleaning materials for the correct job/task. COSHH risk assessments to be complied with. • Never mix cleaning materials. Out of date equipment/materials no longer in use should be removed. • Store cleaning equipment and materials in the correct container • The correct personal protective equipment should be worn – gloves, goggles, overalls, etc • Online COSHH training completed by affected employees Residual risk (with existing controls): Low –Acceptable Does more need to be done? YES Additional controls necessary: • Implement Manufacturers/suppliers safe working procedures. • A COSHH assessment should be reviewed and completed for cleaning chemicals • Floors should be kept dry and grease free Additional local controls necessary: Person responsible: General Manager


Cleaning – clearing up sharp objects

The generic risk assessment is concerned with injury to employees and customers caused by clearing sharp objects such as broken glass whilst carrying out cleaning. The controls rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.



Health and Safety Procedures Review Date: August 2011 What would prompt an earlier review?: Local authority action, serious incident



Hazard: Cuts from sharp objects Needle stick injuries



Severity of Harm Harmful

Likelihood of harm: Unlikely

Existing steps to reduce the risk: • Detailed cleaning and maintenance procedures set out in Operations Manual • Documented health and safety procedures on handling refuse • The correct personal protective clothing should be worn, e.g. gloves. • Dispose of sharp objects(needles) in a designated box • Wrap up broken glass in plenty of paper before disposal. • Maintain storage arrangements for the storage of waste Residual risk (with existing controls): Low –Acceptable Does more need to be done? YES

Additional controls necessary: * Regular review of control measures Additional local controls necessary: Person responsible: General Manager


Handling refuse Use of compactor

The generic risk assessment is concerned with injury to employees caused by carrying refuse and using the compactor. The controls rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.



Tenpin Limited Other Documents: Health and Safety Procedures Manufacturers instructions

Review Date: August 2011 What would prompt an earlier review?: Local authority action serious incident

Circumstance or activity: • Handling refuse • Use of compactor


Hazard: Cuts from sharp objects, needle stick injuries Electrocution, entrapment

Persons affected: Employees


Severity of Harm Extremely Harmful


Existing steps to reduce the risk: • Detailed cleaning and maintenance procedures set out in Operations Manual • Documented health and safety procedures on handling refuse • Documented health and safety procedure for refuse compactor:

• Training and experience • Clear controls, Instruction on use displayed • Compactor in locked rear service area • RCD to power supply • Service contract by competent contractor

• Gloves should be worn. • Dispose of Sharp objects(needles) in a designated box. • Wrap up broken glass in plenty of paper before disposal

Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES

Additional controls necessary: • Maintain storage arrangements for the storage of waste • The detailed operating and specifications of the compactor should be obtained from the manufacturer/supplier and implemented. Additional local controls necessary: Person responsible: General Manager


Use of Ladders, Step ladders, Scaffolds and Kick stools

The generic risk assessment is concerned with injury to employees and customers caused by the use of ladders, scaffolds and kick stools. The Provision and Use of Work Equipment Regulations 1998(as amended) require employers to ensure that work equipment is used only for operations for which, and under conditions for which, it is suitable. The Work at Height regulations 2005 require all work where a person could fall a distance liable to cause an injury to be avoided or , if this is not practical, planned undertaken by trained persons and adequately controlled. In order to comply with these regulations the company is undertaking a review of work at height, access equipment and of the training given to employees. The controls rely on staff induction and training and staff understanding the limit of their responsibilities. It is recognised that most high level work is carried out by contractor, but that certain limited work will require staff to work at height, making the use of step ladders.



Manufacturers instructions Review Date: August 2011 What would prompt an earlier review?: Local authority action / major incident

Circumstance or activity: Use of ladders, step ladders, scaffolds and kick stools


Hazard: Slips and trips Falls from heights


Persons especially at risk: Engineers, cleaning staff



Existing steps to reduce the risk: • Documented health and safety procedures on working at heights • Correct steps / ladders / scaffolding used for the task • Ladders stable and in good repair • Ladder register maintained annually Residual risk (with existing controls): Medium – Not Fully Acceptable


Additional controls necessary: Access equipment review, working at height review, • Implemented Manufacturers/suppliers safe working procedures. • Formal written instructions should be provided for the safe use of ladders and scaffold by employees • Ladders should be strapped. Two people should be present, one to stabilise the ladder • Ladders and mobile platforms should be identified with a reference number and in an equipment register • Ladders and mobile platforms should be inspected for defects & stability before each use. All defective ladders and scaffold should be removed from the

premises. • Each ladder and scaffold should be checked thoroughly annually Additional local controls necessary: Person responsible: Safety advisor, General managers, building services dept

Date to be completed: Training completed

Date action completed: Completion checked by:

Stress at Work

The generic risk assessment is concerned with potential stressful conditions caused by work to staff. Local circumstances should be taken into account by managers as there will be features of activities which are peculiar to each situation, or particularly vulnerable employees. These situations will demand a site specific assessment of stressful situations. The controls rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.

Refer to: Health & Safety Manual HR policies


Tenpin Limited Other Documents: Training programs

Review Date: August 2011 What would prompt an earlier review?: Local authority action, major incident or individual workplace stress cases

Circumstance or activity: Identify those activities or jobs where the pressures of work could cause high or long-lasting levels of stress (a review of the above statistics will help). Review outward signs of stress, such as changes in behaviour, irritability, absenteeism, reduced performance, complaints, frequent headaches.

Equipment / Location n/a

Hazard: High or long-term levels of stress


Persons especially at risk: susceptible/vulnerable employees

Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Matching individuals to the job; • Clearly defined roles and responsibilities; • Adequate staffing; • Prioritising tasks; • Training and staff development; • Moving people between job, job variation, limited working hours, breaks, etc; • Staff welfare facilities; • Staff personnel support; • Awareness of the signs of stress by supervisors; Departmental Supervisors support, empathy with employees’ problems outside work; communication and staff involvement Residual risk (with existing controls): Low – Acceptable Does more need to be done? YES

Additional controls necessary: • Are there further reasonable steps that could be taken to deal with pressures of work? • Follow up any changes made to ensure they are having the intended effect Additional local controls necessary: Person responsible: General Manager / line managers

Date to be completed: Ongoing Date action completed: Completion checked by:

Pregnant Women

The generic risk assessment is concerned with injury to pregnant women, their unborn children and new mothers arising from the work they perform and their physical vulnerability. The Management of Health and Safety at Work Regulation 1999(as amended) places specific obligations on employers to make an assessment of the risks to new or expectant mothers. In most cases the nature of the hazards, the significance of them and the risks arising will reflect local circumstances and the age, fitness and stage of pregnancy of the individual concerned. These factors can only be assessed on a site specific basis. The controls rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.




Circumstance or activity: Pregnant women and new mothers in the workplace

Equipment / Location whole premises

Hazard: • Various factors affecting personal safety • Various factors affecting safety of unborn child

Persons affected: pregnant women and new mothers

Persons especially at risk: Pregnant women carrying out manual handling operations



Existing steps to reduce the risk: • Staff induction and training • Matching individuals to the job • Moving people between job, job variation, limited working hours, breaks, etc; • Staff welfare facilities; • Staff personnel support; • Review manual handling risk assessments and COSHH assessments • Reducing manual handling tasks Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES

Additional controls necessary: • Pregnant employees should notify their supervisor and agree altered working patterns and tasks where appropriate • Record made on training file that this assessment has been carried out as soon as possible after notification Additional local controls necessary: Individual assessments should be undertaken by line managers Person responsible: General Manager


Young persons in the workplace

The generic risk assessment is concerned with injury to young employees arising from the work they perform, their physical vulnerability and the risk to other staff arising from their activities. It recognises the particular vulnerability of young persons owing to their inexperience, lack of awareness of risks and immaturity. The Management of Health and Safety at Work Regulations 1999(as amended) places specific obligations on employers to make an assessment of the risks to young persons. In most cases the nature of the hazards, the significance of them and the risks arising will reflect local circumstances and the abilities and competencies of the individual concerned. These factors can only be assessed on a site specific basis. The controls rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.



HR policies Review Date: August 2011 What would prompt an earlier review?: Local authority action

Circumstance or activity: Young employees in the workplace


Hazard: • Various factors impacting on personal safety of young employees • Various factors impacting on safety of third parties affected by

conduct of young employees

Persons affected: young employees – in particular those under 18 years old

Persons especially at risk: Young new recruits



Existing steps to reduce the risk: • Staff induction and training • Matching individuals to the job • Moving people between job, job variation, limited working hours, breaks, etc; • Staff welfare facilities; • Staff personnel support; • Review manual handling risk assessments and COSHH assessments • Reducing manual handling tasks • Support and guidance from line managers Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES

Additional controls necessary: • Young employees should notify their supervisor and agree altered working patterns and tasks where appropriate • Record made on training file that this assessment has been carried out Additional local controls necessary: Person responsible: General Manager


Administering First Aid

The generic risk assessment is concerned with injury to any person giving or receiving first aid on site. Those injuries could arise through well meaning but inappropriate first aid treatment or through uncontrolled contact with bodily fluids, needles, etc. The number of first aid trained staff and their level of training will be determined by local circumstances.



First Aid procedures Review Date: August 2011 What would prompt an earlier review?: Local authority action serious incident

Circumstance or activity: Administering First Aid


Hazard: • Inappropriate treatment • Communicable disease


Persons especially at risk: First aiders

Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Trained first aiders in site – details posted on notice board • Training subject review • First aid kits held on site • Eye wash equipment to be provided for pinspotting area Residual risk (with existing controls): Medium – Acceptable Does more need to be done? NO

Additional controls necessary: Additional local controls necessary: Individual sites to monitor the level of first aid cover on site and take appropriate action to ensure retraining where it is deemed Person responsible: General Manager


Visitors and Customers – slips trips and falls

The generic risk assessment is concerned with injury to customers arising from slips, trips and falls on site. This assessment is in addition to that reflecting slips, trips and fall hazards to staff. Customers resort to different parts of the site. Customers and visitors are usually unfamiliar with layout, changes in floor level etc. The nature of some hazards, the significance of them and the risk arising will only be known with the benefit of local knowledge and site specific risk assessments are warranted in relation to customer safety. The slipping hazard presented on the bowling lanes is recognised by the company as one that needs additional investigation as it presents specific hazards not seen at other areas of the venues. The nature of the game of bowling is such that the individual needs to be allowed a controlled slide in order to release the bowl with out sustaining a musculoskeletal injury which would be the case if the bowler came to a sudden stop at the ball release point. To facilitate this the area immediately before the foul line is of limited slip resistance but individuals are provided with and must wear specific shoes which allow a controlled slide with the heel deigned to halt the bowler when in contact with the floor. Beyond the foul line, over which the bowler should not travel the lanes are treated with oil to facilitate the smooth running of the bowl, This also protects the surface of the lane. The oiling is a requirement of the BTBA and ABC (British Tenpin Bowling Association, American Bowling Congress) the governing bodies of international bowling. The lanes use din the business are of two types wood and synthetic the former is prone to expensive damage if oiling is not carried out to a precise format. To reduce the risk of slipping injuries, warning notices and signs are placed at the entry to lanes generally above the lane and on the



Tenpin Limited Other Documents:

Review Date: August 2011 What would prompt an earlier review?: Local authority action, customer injury

Circumstance or activity: Visitors to the premises – customers and guests

Equipment / Location All areas accessible to the public All areas made accessible to visitors

Hazard: Slips, trips, falls

Persons affected: Customers

Persons especially at risk: Young children, Infirm, Elderly, Disabled

Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Walkways and traffic routes kept clear and clean • Warning signs posted during floor cleaning operations or when mopping spills, • All visitors to back of house accompanied • Party Host procedures • Adequate warning signage on lanes, consoles and lane allocation slips • Lane checklist implemented to check on spillages • Specific H&S announcement for children during Birthday Bash Residual risk (with existing controls): Low – Acceptable Does more need to be done? NO

Additional controls necessary: None Additional local controls necessary: Person responsible: General Manager


Visitors and Customers – burns, scalds

The generic risk assessment is concerned with injury to customers arising from their use of equipment and facilities on site. The use of equipment is limited and in general relates to washroom facilities and self service facilities. The nature of some hazards, the significance of them and the risk arising will only be known with the benefit of local knowledge and site specific risk assessments are warranted in relation to customer safety.






Equipment / Location Hot water outlets in toilets Service (including self service) of hot drinks

Hazard: Burns, scalds



Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Hot water services on contracted planned preventative maintenance programme • Warning signs on hot water outlets • Area around dispensing counter kept clear and clean • Party Host procedures • Customer advice notice posted at hot drinks counter warning of hot water and recommended supervision of children Residual risk (with existing controls): Low – Acceptable Does more need to be done? YES

Additional controls necessary: Additional local controls necessary: Person responsible: General Manager


Visitors and Customers – impact with equipment, entrapment in equipment

The generic risk assessment is concerned with injury to customers arising from their use of equipment and facilities on site. The use of equipment is limited and in general relates to play equipment for children. Refer to further assessments for themed game areas. The nature of some hazards, the significance of them and the risk arising will only be known with the benefit of local knowledge and site specific risk assessments are warranted in relation to customer safety.






Equipment / Location Play equipment

Hazard: Impact with equipment Entrapment in equipment



Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Health and safety procedures on play equipment • Party Host procedures • Contracted planned preventative maintenance programme • Warning signs on equipment with moving parts • Area around equipment kept clear and clean Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES

Additional controls necessary: Site specific risk assessments and control procedures Additional local controls necessary: Person responsible: General Manager


Contents

Bowling activities – Front of House

Items listed in RED indicate that a site specific assessment is also required

Bowling – Access to Lanes – Retrieving bowl / pin in alley Bowling – Ball Return – Retrieving bowl from ball exit Bowling – Handling of bowling bumpers Bowling – Maintenance of the bowling alley – use of lane cleaner

Bowling – Access to Lanes – Retrieving bowl / pin in alley

The generic risk assessment is concerned with injury to employees and customers caused by walking down the lanes to retrieve and bowl or a pin. The controls on employees rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities. The controls on customers rely on supervision.

Refer to: Health & Safety Manual Operational & Maintenance Procedures


Tenpin Limited Other Documents: T Cards

Review Date: August 2011 What would prompt an earlier review?: Local authority action, customer accident

Circumstance or activity: • Accessing bowling lanes to retrieve pin or bowl • Slipping on Lane approaches

Equipment / Location Bowling lane

Hazard: Slips, trips, falls Impact injury Entrapment in pinsetting machinery

Persons affected: Employees Customers

Persons especially at risk: Staff engaged in alley cleaning children, unruly youths

Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Detailed cleaning and maintenance procedures set out in T Card system, How to oil the lane guidance. • Documented health and safety procedures • Spillages cleaned up • Lanes not polished in the lane approach or beyond bowling line – ideally they should not be polished to the front section of the lane entrance • Training and experience of staff • Supervision by staff of lanes at all times when premises are open to customers • Lane cut off switch behind reception desk • Safety signs in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996 should be clearly displayed on the ball return. • Enhance warning signs by post additional warning signage on curtain walls. • Reinforce instructions to customers regarding supervision of children and mentally disabled people Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES

Additional controls necessary:

• Regular review of existing controls

Additional local controls necessary: Person responsible: General Manager


Bowling – Ball Return – Retrieving bowl from ball exit

The generic risk assessment is concerned with injury to customers as they retrieve a bowl from the ball return. The controls on employees rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities. The controls on customers rely on supervision.



Tenpin Limited Other Documents: Health and safety procedures

Review Date: August 2011 What would prompt an earlier review?: Local authority action, customer accident

Circumstance or activity: • Retrieving ball in ball exit

Equipment / Location Ball return machine

Hazard: Impact injury Entrapment in ball return


Persons especially at risk: Children, unruly youths


Existing steps to reduce the risk: • Detailed cleaning and maintenance procedures set out in Operations Manual • Documented health and safety procedures • Emergency stops fitted to all ball returns • Ball return flaps fitted with additional warning signs • Training and experience of staff • Supervision by staff • Only qualified employees to complete repairs and maintenance on the ball return. • Warning notice on ball return exit. Residual risk (with existing controls): Medium –Acceptable Does more need to be done? YES

Additional controls necessary: * Regular review of systems and procedures Additional local controls necessary: Person responsible: General Manager

Date to be completed: n/A Date action completed: Completion checked by:

Bowling – Handling of bowling bumpers

The generic risk assessment is concerned with injury to customers and employees as they handle the bowling bumpers. The controls on employees rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities. The controls on customers rely on supervision.



Tenpin Limited Other Documents: Health and safety procedures Manufacturers and suppliers information

Review Date: August 2011 What would prompt an earlier review?: Local authority action, accident

Circumstance or activity: • Handling of bowling bumpers

Equipment / Location Bowling lane

Hazard: Manual handling injury Impact injury Trapping, cuts


Persons especially at risk: Children


Existing steps to reduce the risk: • Detailed cleaning and maintenance procedures set out in Manufactures Manual • Training and experience of staff who operate bumpers. • Maintenance of bumpers • Only staff to operate bumpers operation (up & down) • Safety Signs displayed on bumpers Residual risk (with existing controls): Low – Acceptable Does more need to be done? No

Additional controls necessary: Review local circumstances Additional local controls necessary: Person responsible: General Manager

Date to be completed: 08/04 Date action completed: Completion checked by:

Bowling – Maintenance of the bowling alley – use of lane cleaner

The generic risk assessment is concerned with injury to employees as they maintain the bowling alley lanes. The controls on employees rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.



Tenpin Limited Other Documents: Health and safety procedures Manufacturers and suppliers information

Review Date: August 2011 What would prompt an earlier review?: Local authority action, accident

Circumstance or activity: • Maintenance of bowling lane, cleaning, buffing

Equipment / Location Bowling lane Lane cleaning equipment

Hazard: Manual handling injury, Impact injury, Slips, trips, falls Hazardous substances Electrocution


Persons especially at risk: Technicians, cleaning staff


Existing steps to reduce the risk: • Detailed cleaning and maintenance procedures set out in Manufactures Manual on how to use and clean lane cleaning equipment • Documented health and safety procedures – COSHH • Follow manufacturers instructions at all times • Training and experience of staff • Keep formal training records of those trained on the use of the machine • Manual handling training of staff • Castors on lane cleaning equipment • Ramps to enable lane cleaner to be moved from one level to another • Equipment isolated prior to any adjustments made. • Employees using the lane cleaning machine should visually check the integrity of the electrical cabling and controls before use. Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES Additional controls necessary Additional local controls necessary: Person responsible: General Manager


Contents

Food Preparation, Food Service and Bars activities


Food handling – physical and chemical contamination of served food. Food handling – microbiological contamination of served food. Food handling – microbiological multiplication of bacteria in food. Using blades and sharp equipment. Using compressed gas – asphyxiation. Using compressed gas – Manual handling.

Food handling – physical and chemical contamination of served food.

The generic risk assessment is concerned with ill health to customers caused through eating food contaminated with foreign bodies or chemicals. It recognises the significance of proper food handling in relation to the health safety and welfare of customers and employees. This system relies on the adequacy of the existing Food Safety Management System and its communication to employees. It does NOT replace them as they are still current. Where food activities are franchised and the franchising organisation has an effective existing Food Safety Management System tailored to the actual food processes carried out, there Systems will be implemented. Otherwise the Tenpin Ltd, Food Safety Policy, Food Safety Hazard Analysis and Working Manual will be implemented. The controls on employees rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.

Refer to: Food Safety Manual


Tenpin Limited Other Documents: Franchise Food Safety procedures

Review Date: August 2011 What would prompt an earlier review?: Local authority action, Food Safety incident

Circumstance or activity: Food handling

Equipment / Location Food Store, Kitchen, Service counter, Cellar and Bar

Hazard: Physical and chemical contamination of served food and drink

Persons affected: customers

Persons especially at risk: vulnerable customers – elderly, children, blind / partially sighted


Existing steps to reduce the risk: • Food safety management systems • Hygiene standards in cleaning, stock control, and protection of food in storage, preparation and handling as detailed in Hazard Analysis and Working

Manual • Documented Food Safety procedures • Training of food handlers and cleaners • Standards checked and verified through internal and external audits. Residual risk (with existing controls): Low – Acceptable Does more need to be done? NO Additional controls necessary: None Additional local controls necessary: Person responsible: General Manager


Food handling – microbiological contamination of served food.

The generic risk assessment is concerned with ill health to customers caused through eating food made unsafe or unsound due to microbiological contamination. It recognises the significance of proper food handling in relation to the health safety and welfare of customers and employees. This system relies on the adequacy of the existing Food Safety Management System and its communication to employees. It does NOT replace them as they are still current. Where food activities are franchised and the franchising organisation has an effective existing Food Safety Management System tailored to the actual food processes carried out, there Systems will be implemented. Otherwise the Tenpin Ltd, Food Safety Policy, Food Safety Hazard Analysis and Working Manual will be implemented. The controls on employees rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.







Hazard: Microbiological contamination of served food and drink


Persons especially at risk: vulnerable customers – elderly, children.





Food handling – microbiological multiplication of bacteria in food.

The generic risk assessment is concerned with ill health to customers caused through eating food made unsafe or unsound due to microbiological contamination and the multiplication of bacteria. It recognises the significance of proper food handling in relation to the health safety and welfare of customers and employees. This system relies on the adequacy of the existing Food Safety Management System and its communication to employees. It does NOT replace them as they are still current. Where food activities are franchised and the franchising organisation has an effective existing Food Safety Management System tailored to the actual food processes carried out, there Systems will be implemented. Otherwise the Tenpin Ltd, Food Safety Policy, Food Safety Hazard Analysis and Working Manual will be implemented. The controls on employees rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.







Hazard: Microbiological multiplication


Persons especially at risk: vulnerable customers – elderly, children.





Using blades and sharp equipment

The generic risk assessment is concerned with injury to staff and other from the handling and cleaning of knives and blades. The Provision and Use of Work Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. The controls rely on proper staff induction and training and an adherence to company Policy of limiting the use of knives in site.

Refer to: Health and Safety Manual


Suppliers operating procedures Review Date: August 2011 What would prompt an earlier review?: Local authority action / major incident

Circumstance or activity: Use of blades and sharp equipment

Equipment / Location Knives, food processors, slicers etc

Hazard: Cuts

Persons affected: employees

Persons especially at risk: Cooking and cleaning staff.

Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: Slicing and food processing machines • The detailed operating instructions & maintenance specification from the manufacturers/suppliers should be observed and brought to

employees attention. A Safe System of Work procedure for the use & cleaning of slicers / mixers / food processors should be developed and implemented.

• Staff should be properly trained to use and clean the equipment • Control switched should be clearly marked • Health and Safety procedures for equipment • Interlocked guard to moving/cutting parts • Maintenance of equipment • Warning signage • Detailed cleaning procedures • Isolate electrical equipment prior to cleaning Knives • Use of knives limited • Staff induction and training • Select the correct knife for the task • There should be enough room to avoid another member of staff bumping into those using knives • Tables and boards should be firm, smooth and kept clean • Knives should not be left lying around about on worktops or tables, left in washing up water or placed unprotected in cupboards or drawers. Knives should

be stored in suitable racks or sheaths. Residual risk (with existing controls): Low – Acceptable Does more need to be done? NO Additional controls necessary: None Additional local controls necessary: Person responsible: General Manager


Using compressed gas – asphyxiation

The generic risk assessment is concerned with injury caused through pressurised systems to both customers and staff. The Pressure Systems and Transportable Gas Containers Regulations 1989 require:-

• All plant and systems to be designed, constructed and installed to prevent danger; • Systems to be properly maintained; • Any modifications must not cause danger; • A written scheme for certain pressure vessels such as air receivers, steam boilers, fitting and pipework, drawn up by a

competent person; • Examination in accordance with the written scheme by a competent person and records kept

It recognises that in those circumstances where natural or mechanical ventilation is not adequate, or where the working environment or practices dictate, suitable gas leakage detectors and alarms are installed. This assessment is linked with the performance of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity.



Tenpin Limited Other Documents: Manufacturers and suppliers information


Circumstance or activity: • Use of compressed gas

Equipment / Location Drinks dispensing equipment, fitting and pipework

Hazard: Explosion, Asphyxiation


Persons especially at risk: Bar staff.



Existing steps to reduce the risk: • Pressure system installations guidelines should be followed. • Health and Safety procedures on machinery and equipment • Written scheme and examinations by a competent contractor • Planned and reactive testing and maintenance by competent contractors • Only authorised employees should use pressurised equipment • The cellar should have suitable and sufficient ventilation • Gas leakage detectors installed and checked by competent contractors Residual risk (with existing controls): Medium – Acceptable Does more need to be done? NO Additional controls necessary: Site specific control measures should be reviewed Additional local controls necessary: Person responsible: General Manager


Using compressed gas – Manual handling

The generic risk assessment is concerned with injury to staff and others from handling deliveries and moving kegs around the cellar. The Manual Handling Operations Regulations 1992 recognises that manual handling operations are incorporated into most tasks. Local circumstances should be taken into account by managers as there will be features of manual handling activities which are peculiar to each site, such as difficult access, narrow or steep stairways, or particularly vulnerable employees. These situations will demand a site specific assessment of manual handling operations using a separate manual handling assessment form. The controls rely on staff induction and training and staff understanding the limit of their responsibilities and capabilities.



Tenpin Limited Other Documents: Manual handling assessments

Review Date: August 2011 What would prompt an earlier review?: Local authority action injury handling compressed gas

Circumstance or activity: • Use of compressed gas • Changing kegs

Equipment / Location post mix room, cellar

Hazard: • Manual handling injury

Persons affected: Cellar and Bar staff

Persons especially at risk: Young staff.


Likelihood of harm: Likely

Existing steps to reduce the risk: • Documented manual handling operation procedures • Only trained and physical fit employees should carry out manual handling operations • Manual handling training on induction • Staff training & supervision • Full and empty cylinders restrained • No double stacking of kegs Residual risk (with existing controls): Medium – Acceptable Does more need to be done? NO Additional controls necessary: • Site specific manual handling assessment should be carried out by managers using Manual Handling Risk Assessment Form • This assessment should be kept under review to take account of individual circumstances. Training should be given to employees prior to carrying out risk



Contents

Office Activities


Using electricity in offices Using display screen equipment Using fax machines, photocopier, shredder, laminator, ring binder and printers.

Using Electricity in offices

Refer to general risk assessment of using electricity. The generic risk assessment is concerned with injury to staff and others from the use of electricity on site. The Electricity at Work Regulations 1989 require electrical installations and electrical equipment to be maintained to prevent danger. This assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safety and with regard to persons in the vicinity. The controls rely on staff induction and training and staff understanding the limit of their responsibilities.

Refer to: Health and Safety Manual Manufacturers instructions




Circumstance or activity: Raised electrical boxes on floor of offices Trailing cables Use of multi-way adapters

Equipment / Location Office

Hazard: Electrocution, fire, trips, slips, falls

Persons affected: employees / contractors

Persons especially at risk: Managers



Existing steps to reduce the risk: • Electrical installation and equipment checked by a competent electrical contractor • Boxes sited away from walk-ways • Sufficient electrical sockets in the office to avoid the need for trailing cables • Trailing cables should be covered/taped

Loose and damaged floor coverings should be repaired or replaced Residual risk (with existing controls): Low – Acceptable Does more need to be done? NO Additional controls necessary: None Additional local controls necessary: Person responsible: General Manager

Date to be completed: ongoing Date action completed: Completion checked by:

Display screen equipment

The generic risk assessment is concerned with the ill effects felt by staff working at visual display units which are poorly set up. The Health and Safety (Display Screen Equipment) Regulations 1992(as amended) require a separate assessment of work stations by employees who make use of them as a significant part of their work. On most sites, employees use display screen equipment for very short periods of time and frequency that is not considered significant. The controls rely on staff induction and training and staff understanding the limit of their responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority action health problems

Circumstance or activity: Use of display screen equipment

Equipment / Location office

Hazard: Upper limb disorder, eyestrain Sick Building Syndrome (headaches, runny noses, itchy eyes etc)


Persons especially at risk: Managers Pregnant office employees Office employees



Existing steps to reduce the risk: • VDU and workstations on site are in use frequently and for short durations only. Longer at Support Centre. • There are low reflective light fittings, window blinds, new office furniture and fully adjustable chairs • Employees are shown how to adjust their workstations • Employees can vary their task • Eye tests offered to all DSE Users Residual risk (with existing controls): Low – Acceptable Does more need to be done? Yes Additional controls necessary: A specific assessment of each individual undertaking tasks should be completed: • Document holders and foot rests should be provided to DSE users • Careful consideration of pregnant employees to ensure they take adequate breaks from DSE work and that they maintain good posture Additional local controls necessary: Person responsible: General Manager


Using Photocopiers, printers, fax machines and shredding machines

The generic risk assessment is concerned with injury to staff and others from the use of office equipment on site. The Electricity at Work Regulations 1989 requires electrical installations and electrical equipment to be maintained to prevent danger. The Provision and Use of Work Equipment Regulations 1998 require equipment to be suitable for use and maintained. This assessment it linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safety and with regard to persons in the vicinity. The controls rely on staff induction and training and staff understanding the limit of their responsibilities.





Circumstance or activity: Use of fax, photocopier, shredder, scanner, laminator, ring binder and printers

Equipment / Location office

Hazard: Exposure to ozone, trapping noise, electrocution, entrapment


Persons especially at risk: Managers, office staff



Existing steps to reduce the risk: • Adequate ventilation • Interlocks to covers • Reactive and planned testing and maintenance • Training of staff Residual risk (with existing controls): Low – Acceptable Does more need to be done? NO



Contents

Gaming Machine Activities


Electronic video games, simulators, interactive games Motion games Gaming machines Virtual reality gaming machines

Gaming Machine Equipment

Refer to general risk assessment of using electricity. The generic risk assessment is concerned with injury to staff and customers from the use of gaming machines equipment on site. The Provision and Use of Work Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training, Supervision of the gaming machine area and staff understanding the limits of their responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority action / major incident

Circumstance or activity: Electronic video games, simulators, interactive games

Equipment / Location Gaming machine area

Hazard: Electrocution, trips, slips, falls, Cuts from sharp edges Noise induced hearing loss, Manual handling injury if moving the machine

Persons affected: employees / customers, contractors

Persons especially at risk: customers

Severity of Harm Extremely Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • The noise from the machines is limited to less than 85dbA • Staff monitor gaming area • Training and experience of staff • Service contract with machine suppliers • Machines maintained in accordance with manufacturers instructions • Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES

Additional controls necessary: Required by machine providers: (Leisure Link) • Formal written specifications and records of maintenance should be readily available. • Formalised daily checks should be carried out and recorded by line managers, which include safety checks of the machines themselves and safety signage • Safety Signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996, warning customers to stand clear

of motion games • Gaps adjacent to moving parts should be minimised • All employees should inform their manager as soon as they notice any damaged equipment. Defective electrical equipment must not be used, • There should be a planned programme of electrical checks. Test certificated should be maintained. Only equipment that has been approved by BSI and

BEAB should be used. All appliances should be identified by a unique reference number and marked permanently on the appliance and in an equipment register. Residual circuit breakers (RCB) should be checked daily.

• The limits of on-site employees duties in respect of the maintenance of electrical equipment should be clearly identified. Additional local controls necessary: Person responsible: General Manager



Refer to general risk assessment of using electricity. The generic risk assessment is concerned with injury to staff and customers from the use of gaming machine equipment on site. The Provisions and Use of Work Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training, supervision of the gaming machine area and staff understanding the limits of their responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority action / Major incident

Circumstance or activity: Motion games

Equipment / Location Gaming Machine Area

Hazard: Trapping, entanglement, impact injury, electrocution. Falls Noise induced hearing loss,

Persons affected: employees, customers, contractors


Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • The noise from the machines is limited to lass than 85dbA • Staff monitor gaming area • Training and experience of staff • Service contract with machine suppliers • Machines maintained in accordance with manufacturers instructions • Safety signs and warning stickers adjacent to motion games Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES


of motion games • Gaps adjacent to moving parts should be minimised • All employees should inform their manager as soon as they notice any damaged equipment. Defective electrical equipment must not be used, • There should be a planned programme of electrical checks. Test certificated should be maintained. Only equipment that has been approved by BSI and


• The limits of on-site employees, duties in respect of the maintenance of electrical equipment should be clearly identified. Additional local controls necessary: Person responsible: General Manager



Refer to general risk assessment of using electricity. The generic risk assessment is concerned with injury to staff and customers from the use of gaming machine equipment on site. The Provision and Use of Work Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned preventative maintenance, this assessment is lined with the conduct of contactors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training, Supervision of the gaming machine area and staff understanding the limits of their responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority action / major incident /complaint

Circumstance or activity: Use of gaming machines

Equipment / Location Gaming machine area

Hazard: Electrocution. Manual handling injury if moving the machine



Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • The noise from the machines is limited to less than 85dbA • Staff monitor gaming area • Training and experience of staff • Service contract with machine suppliers • Machines maintained in accordance with manufacturers instructions Residual risk (with existing controls): Low – Acceptable Does more need to be done? YES

Additional controls necessary: Required by machine providers: (Leisure Link) • Formal written specifications and records of maintenance should be readily available. • Formalised daily checks should be carried out and recorded by line managers, which include safety checks of the machines themselves and safety signage • All employees should inform their manager as soon as they notice any damaged equipment. Defective electrical equipment must not be used, • There should be a planned programme of electrical checks. Test certificated should be maintained. Only equipment that has been approved by BSI and


• The limits of on-site employees duties in respect of the maintenance of electrical equipment should be clearly identified. Additional local controls necessary: Person responsible: General Manager



Refer to general risk assessment of using electricity The generic risk assessment is concerned with injury to staff and customers from the use of gaming machine equipment on site. The Provision and Use of Work Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned preventative maintenance, this assessment is lined with the conduct of contactors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training, Supervision of the gaming machine area and staff understanding the limits of their responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority action/ major incident/ complaint

Circumstance or activity: Virtual reality games

Equipment / Location Gaming Machine Area

Hazard: Trapping, entanglement, impact injury, electrocution. Falls Noise induced hearing loss,



Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • The noise from the machines is limited to less than 85dbA • Staff monitor gaming area • Training and experience of staff • Service contract with machine suppliers • Machines maintained in accordance with manufacturers instructions Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES


of motion games • All employees should inform their manager as soon as they notice any damaged equipment. Defective electrical equipment must not be used, • There should be a planned programme of electrical checks. Test certificated should be maintained. Only equipment that has been approved by BSI and




Contents

American Pool Activities

Items listed in RED indicate that a site specific assessment is also required American Pool Tables, English Pool Tables

American Pool Tables, English Pool Tables

The generic risk assessment is concerned with injury to staff and customers from the use of American Pool equipment on site. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training, Supervision of the American Pool area and staff understanding the limits of their responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority action major incident

Circumstance or activity: American Pool, Billiards, Shuffle Boards

Equipment / Location American Pool

Hazard: Impact injury Manual handling injury if moving the equipment


Persons especially at risk: Customers

Severity of Harm Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • Staff monitor area • Training and experience of staff • Tables maintained in accordance with manufacturers instructions • Segregated areas Residual risk (with existing controls): Low – Acceptable Does more need to be done? NO



Contents

Quasar / Lazer /Q2000


Interactive games – Attended games Using laser guns Playing the game Emergency evacuation

Interactive games – Attended games

Refer to generic risk assessment of using electricity The generic risk assessment is concerned with injury to staff and customers from the use of interactive game equipment on site. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training, Supervision of the Quasar / Lazer /Q2000 and staff understanding the limits of their responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority action major incident/complaint

Circumstance or activity: Interactive games - Attended games

Equipment / Location Quasar /Lazer /Q2000

Hazard: Electrocution, trips, slips, falls. Cuts from sharp edges, impact injury, trapping, entanglement Noise induced hearing loss,



Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • The noise from the machines is limited to lass than 85dbA • Supervision of games, Briefing on game for all participants • Evacuation procedures • Training and experience of staff • Machines maintained in accordance with manufacturers instructions, service contract with suppliers • Safety signs and warning stickers Residual risk (with existing controls): Medium – Acceptable Does more need to be done? NO Additional controls necessary: • Formal written specifications and records of maintenance should be readily available. • Formalised daily checks should be carried out and recorded by line managers, which include safety checks of the machines themselves and safety signage • Safety Signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996, warning customers to stand clear

of motion games • All employees should inform their manager as soon as they notice any damaged equipment. Defective electrical equipment must not be used, • There should be a planned programme of electrical checks. Test certificated should be maintained. Only equipment that has been approved by BSI and




Use of laser guns

Refer to general risk assessment of using electricity The generic risk assessment is concerned with injury to staff and customers from the use o interactive game equipment on site. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried safely and with regard to persons in the vicinity. The controls rely on staff induction and training, Supervision of the Quasar /Lazer /Q2000 and staff understanding the limits of their responsibilities.





Circumstance or activity: Use of laser guns


Hazard: Eye injury Health effects to people with pacemakers



Severity of Harm Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • The laser guns have Class II lasers • All customers are briefed before they are allowed entry • Warning signs and game rules are clearly displayed • All games are marshalled by an experienced employee • All laser guns in use are maintained • Defective guns are not used • The noise from the machines is limited to less than 85dbA • Supervision of games, Briefing on game • Evacuation procedures Residual risk (with existing controls): Low – Acceptable Does more need to be done? YES Additional controls necessary: • The laser guns specifications and operational details from the manufacturer/supplier should be kept readily available on site. Documented records of

maintenance should be kept. • Formalised daily checks should be carried out and recorded by line managers, which include safety checks of the machines themselves and safety signage • All employees should inform their manager as soon as they notice any damaged equipment. Defective electrical equipment must not be used, • The limits of on-site employees, duties in respect of the maintenance of electrical equipment should be clearly identified. Additional local controls necessary: Person responsible: General Manager


Playing the game

Refer to generic risk assessment of using electricity The generic risk assessment is concerned with injury to staff and customers from the use of interactive game equipment on site. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training, Supervision of the Quasar /Lazer /Q2000 and staff understanding the limits of the responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority action major incident complaint

Circumstance or activity: Playing the game


Hazard: Trips, slips, falls. Impact injury with head and limbs on low beams, edges and exposed bolts Cuts from loose wire meshing. Burns from meshing Electrocution from redundant electrical installations loss,



Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • All customers are briefed before they are allowed entry • Warning signs and game rules are clearly displayed • All games are marshalled by an experienced employee • Evacuation procedures • Customer are given instructions not to run or make physical contact with each other • The number of players are limited at any one time • Any loose partitions should be repaired • All low beams and edges should be fitted with impact absorbing foam • Any sharp bolts should be protected • The steps should be clearly defined with markings • The spaces underneath staircases should be boarded off, to avoid people running into the underside of steps Residual risk (with existing controls): Low – Acceptable Does more need to be done? YES Additional controls necessary: • Formal written specifications and records of maintenance should be readily available. • Formalised daily checks should be carried out and recorded by line managers, which include safety checks of the machines themselves and safety signage • All employees should inform their manager as soon as they notice any damaged equipment. • The background lighting to the area should be adequate. • Redundant electrical installations should be removed. Additional local controls necessary Person responsible: General Manager


Emergency evacuation

Refer to contingency plans With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training, Supervision of the Quasar /Lazer /Q2000 and staff understanding the limits of the responsibilities.





Circumstance or activity: Emergency evacuation


Hazard: Fire Trips, slips, falls. Impact injury with head and limbs on low beams, edges and exposed bolts



Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • All customers are briefed on emergency evacuation instructions before they are allowed entry • Emergency exit signs displayed and visible from all part of the game • All games are marshalled by an experienced employee • Evacuation procedures • The number of players are limited at any one time • The level of emergency lighting should be adequate • The fire exits should be clearly identified from al parts of the game Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES Additional controls necessary: Additional local controls necessary: Person responsible: General Manager


Contents

Kids Play Activities (Lil Pins)

Items listed in RED indicate that a site specific assessment is also required Soft play equipment and use of slides Emergency evacuation

Soft play equipment - Lil Pins

The generic risk assessment is concerned with injury to staff and customers from the use of soft play equipment on site. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regards to persons in the vicinity. The controls rely on staff inductions and training, supervision of the soft play areas and staff understanding the limits of their responsibilities.

Refer to: Health & Safety Manual Manufacturers instructions




Circumstance or activity: Lil Pins Area

Equipment / Location Soft Play Area

Hazard: Electrocution, trips, slips, falls Cuts from sharp edges, impact injury, trapping, burns from meshing

Persons affected: Employees / customers / contractors

Persons especially at risk: Young Customers

Severity of Harm Extremely Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • Soft play equipment installed in accordance with manufacturers and suppliers specifications. Equipment fully stable and secure. All drops guarded, all nets

secure and must withstand impact from children falling onto it. • Supervision of soft play area by experienced staff. Children should also be supervised by parents. Staff must watch the activity constantly and take action

at the first sign of misbehaviour, keeping an eye on the safety and well-being of all the users, particularly children and especially the smaller, more timid ones. Rough horseplay should not be allowed.

• Evacuation procedures. • Training and experience of staff. • Soft play equipment cleaned and maintained in accordance with manufacturers instructions. • Inspection and service contract with soft play equipment suppliers / contractors. • Children are not allowed to wear shoes while in the soft play area. • All customers are briefed before they are allowed entry. Customers are given instructions not to run or make physical contact with each other. • Warning signs and rules are clearly displayed. • The numbers of children are limited at any one time. • Very young children are segregated from larger and older children. • Any loose partitions or netting should be repaired. • All low beams and edges should be fitted with impact absorbing foam. • Any sharp bolts should be protected. Residual risk (with existing controls): Medium –Not fully Acceptable Does more need to be done? YES Additional controls necessary: • Formal written specifications and records of cleaning should be readily available. • Formal written specifications and records of checks and maintenance should be readily available. • Formalised daily, weekly, monthly checks should be carried out and recorded by line managers, which include safety checks of the machines themselves

and safety signage. • Partitions and netting should be fully secure and tied to structure, damaged partitions and netting should be replaced. • Safety signs should be displayed. • Safety mats to extend to at least 1 meter from all open sides and to the foot of open slides and netting. • All employees should inform their manager as soon as they notice any damaged equipment. Defective electrical equipment must not be used. • The limits of on-site employees, duties in respect of the maintenance of play equipment should be clearly identified. Additional local controls necessary: Person responsible: General Manager


Emergency Evacuation

Refer to contingency plans. The generic risk assessment is concerned with injury to staff and customers from the use of soft play equipment on site. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regards to persons in the vicinity. The controls rely on staff inductions and training, supervision of the soft play areas and staff understanding the limits of their responsibilities.





Circumstance or activity: Emergency evacuation

Equipment / Location Soft Play Area

Hazard: Fire Trips, slips, falls Impact injury with head and limbs on low beams, edges and exposed bolts.



Severity of Harm Extremely Harmful Likelihood of harm: Unlikely Existing steps to reduce the risk: • Emergency exit signs displayed and visible from all parts of the soft play area. • All areas are supervised by an experienced employee. • Evacuation procedures. • The number of customers are known at any one time. • Residual risk (with existing controls): Medium – Acceptable Does more need to be done? YES Additional controls necessary: • The level of emergency lighting should be adequate. • The fire exits should be clearly identified from the soft play area. Additional local controls necessary: Person responsible: General Manager


Contents

Maintenance Activities


Maintenance of Premises, Services and Equipment – Slips, Trips and Falls Maintenance of Premises, Services and Equipment – Working Areas Maintenance of Premises, Services and Equipment – Working Alone Planned and Reactive Maintenance for Building and Services: test, service, maintenance and cleaning Planned and Reactive Maintenance for Equipment: test, service, maintenance and cleaning Use of Power Tools Use of Welding Equipment Use of Air Receivers and Compresses Air Guns

Maintenance of Premises, Services and Equipment

Slips, Trips and Falls

Refer to general risk assessment for Access and egress, Cleaning, Use of ladders, step ladders, scaffolds etc. The generic risk assessment is concerned with injury to staff and customers from the maintenance of premises, plant and equipment on site. The Workplace (Health, Safety and Welfare) Regulations 1992(as amended), The Provision and Use of Work Equipment Regulations 1998(as amended) and Lifting Operations and Lifting Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regards to persons in the vicinity. The controls rely on staff inductions and training, and staff understanding the limits of their responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority action / Major incident

Circumstance or activity: Maintenance and repairs – Slips, trips and falls

Equipment / Location Whole premises

Hazard: Slips, trips and falls


Persons especially at risk: Staff carrying out maintenance work



Existing steps to reduce the risk: • Training and experience of staff. • Staff induction and training on the limits of their responsibilities. • Safety signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996, warning customers to stand clear

of motion games. • Planned preventative maintenance contractors carry out major high level work. Residual risk (with existing controls): Medium –Acceptable


Additional controls necessary: • Review local arrangements Additional local controls necessary: Person responsible: General Manager


Maintenance of Premises, Services and Equipment Working Areas

Refer to general risk assessment of using electricity, gas, noise, hot equipment, water services, drainage, pressurised equipment, etc. The generic risk assessment is concerned with injury to staff and customers from the maintenance of premises, plant and equipment on site. The Workplace (Health, Safety and Welfare) Regulations 1992(as amended), The Provision and Use of Work Equipment Regulations 1998(as amended) and Lifting Operations and Lifting Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff induction and training, and staff understanding the limits of their responsibilities.



Tenpin Limited Other Documents: Operational and Maintenance Manuals


Circumstance or activity: Maintenance and repairs – Working areas – building structure, services and equipment. Site Inspections Working outside Access to restricted areas such as roof voids, unventilated rooms, tank rooms etc.


Hazard: Miscellaneous



Severity of Harm Extremely Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • Only company approved competent contractors used who are responsible for their own activities and risk assessments. • Contractors asked to provide copies of their Health and Safety policy, risk assessment, procedures and safe systems of work. • Contractors are responsible for their own activities, risk assessments and safe systems of work. • The limits of on-site maintenance technicians duties identified. • If any adjustments are made to moving parts, the equipment must be isolated. • Training and experience of staff. Only trained and competent people should make any adjustments. • All contractors should report to a nominated Manager prior to undertaking any work and prior to leaving the premises. • Contractors and the Managers should keep each other aware of any potential hazards. • Plant rooms are kept locked. • Safety Signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996. Residual risk (with existing controls): Medium –Acceptable Does more need to be done? YES Additional controls necessary: • Break down the main maintenance plant areas for each building – roof, plant rooms, water tank rooms, electrical and gas intakes, electrical control rooms,

boiler plant, lifting equipment etc. • List unusual features such as pits, low beams, asbestos, unguarded steps etc. • List site specific issues for each working area. Additional local controls necessary: Person responsible: General Manager



Working Alone Refer to general risk assessment of using electricity, gas, noise, hot equipment, water services, drainage, pressurised equipment, etc. The generic risk assessment is concerned with injury to staff and customers from the maintenance of premises, plant and equipment on site. The Workplace (Health, Safety and Welfare) Regulations 1992(as amended), The Provision and Use of Work Equipment Regulations 1998(as amended) and Lifting Operations and Lifting Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned and preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff inductions and training, and staff understanding the limits of their responsibilities.





Circumstance or activity: Maintenance and repairs – Working alone



Persons affected: Employees / contractors




Existing steps to reduce the risk: • The limits of on-site maintenance technicians duties identified. • If any adjustments are made to moving parts, the equipment must be isolated. • Training and experience of staff. Only trained and competent people should make any adjustments. • All employees/contractors should report to a nominated Manager prior to undertaking any work alone in an area and prior to leaving the premises. • The management team to carry out routine periodic safety checks on staff who are working alone. • Contractors and the Managers should keep each other aware of any potential hazards. • Safety Signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996. Residual risk (with existing controls): Medium –Acceptable Does more need to be done? YES Additional controls necessary: • Review local arrangements Additional local controls necessary: Person responsible: General Manager


Maintenance of Premises, Services and Equipment Planned and Reactive Maintenance for Building and Services:

test, service, maintenance and cleaning Refer to general risk assessment of using electricity, gas, noise, hot equipment, water services, drainage, pressurised equipment, etc. The generic risk assessment is concerned with injury to staff and customers from the maintenance of premises, plant and equipment on site. The Workplace (Health, Safety and Welfare) Regulations 1992(as amended), The Provision and Use of Work Equipment Regulations 1998(as amended) and Lifting Operations and Lifting Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned and preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff inductions and training, and staff understanding the limits of their responsibilities.



Tenpin Limited Other Documents: Operations and Maintenance Manual


Circumstance or activity: Planned and reactive maintenance and repairs – building structure, and services: test, service, maintenance and cleaning.





Severity of Harm Extremely Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • Only company approved competent contractors used for majority of test, service etc. of building structure and services. • Contractors asked to provide copies of their Health and Safety policy, risk assessments, procedures and safe systems of work. • Contractors are responsible for their own activities, risk assessments and safe systems of work. • The limits of on-site maintenance technicians duties identified. • If any adjustments are made to moving parts, the equipment must be isolated. • Training and experience of staff. Only trained and competent people should make any adjustments. • All contractors should report to a nominated Manager prior to undertaking any work and prior to leaving the premises. • Contractors and the Managers should keep each other aware of any potential hazards. • Plant rooms are kept locked. • Safety Signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996. • Electrical engineers should provide rubber mats conforming to BS921 “Specification: Rubber mats for Electrical Purposes” for working on electrical

distribution panels. Residual risk (with existing controls): Medium –Acceptable Does more need to be done? YES Additional controls necessary: • Break down the main maintenance tasks carried out by contractors and employees, such as boilers, pumps, chillers, condensers, local air conditioning

units, fan coils, electrical panels, electrical wiring, plumbing etc. • List unusual features such as pits, low beams, asbestos, unguarded steps etc. • List site specific issues for each working area. Additional local controls necessary: Person responsible: General Manager


Maintenance of Premises, Services and Equipment Planned and Reactive Maintenance for Equipment:

test, service, maintenance and cleaning Refer to general risk assessment of using electricity, gas, noise, hot equipment, water services, drainage, pressurised equipment, etc. The generic risk assessment is concerned with injury to staff and customers from the maintenance of premises, plant and equipment on site. The Workplace (Health, Safety and Welfare) Regulations 1992(as amended), The Provision and Use of Work Equipment Regulations 1998(as amended) and Lifting Operations and Lifting Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned and preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff inductions and training, and staff understanding the limits of their responsibilities.



Tenpin Limited Other Documents: Maintenance Manual


Circumstance or activity: Planned and reactive maintenance and repairs – equipment: test, service, maintenance and cleaning.

Equipment / Location Whole premises in particular the pin spotting machinery and equipment.


Persons affected: Employees / contractors


Severity of Harm Extremely Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • The equipment manufacturers and maintenance and health and safety procedures should be followed at all times. • Contractors asked to provide copies of their Health and Safety policy, risk assessments, procedures and safe systems of work. • Contractors are responsible for their own activities, risk assessments and safe systems of work. • The limits of on-site maintenance technicians duties identified. • Training and experience of staff. Only trained and competent people should make any adjustments. • Training procedures – Mechanic, Training Manual and Workbook. • If any adjustments are made to moving parts, the equipment must be isolated and made safe prior to carrying out work. • Follow Safe systems of work at all times. • Planned and reactive maintenance of equipment. • Safety Signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996. • Access to rear of pin spotting machinery is by mechanics only. • Locked Gates / Doors segregate pin spotting machinery area. • Jack stands used for working under pin spotting table. Jack stand maintained. • Guards and protective panels fitted to moving parts of pin spotting machinery and maintained. • Curtain lowered and a protective guard placed in front of pin spotting machinery, prior to work on pin spotting machinery in order to prevent customers bowling at mechanics. • Hearing protection worn and maintained. Residual risk (with existing controls): Medium –Acceptable Does more need to be done? YES Additional controls necessary: • Break down the main maintenance tasks carried out by contractors and employees, such equipment testing etc. • Formalise safe systems of work with planned and reactive maintenance procedures. • Review planned and reactive maintenance procedures – to ensure it is consistent throughout Tenpin. • Planned and reactive maintenance procedures should be formalised (T-Card Systems, which ties in with safe systems of work, Fault report sheets for each machine etc.). • Training should be kept under review. Additional local controls necessary: Person responsible: General Manager



Use of Power Tools by Mechanics Refer to general risk assessment of using electricity, gas, noise, hot equipment, water services, drainage, pressurised equipment, etc. The generic risk assessment is concerned with injury to staff and customers from the maintenance of premises, plant and equipment on site. The Workplace (Health, Safety and Welfare) Regulations 1992(as amended), The Provision and Use of Work Equipment Regulations 1998(as amended) and Lifting Operations and Lifting Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned and preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff inductions and training, and staff understanding the limits of their responsibilities.




Review Date: August 2011 What would prompt an earlier review?: Local authority /action major incident

Circumstance or activity: Planned and reactive maintenance and repairs – use of power tools and hand tools in workshop and throughout premises.

Equipment / Location Whole premises.

Hazard:Electrocution, cuts, impact injury, eye injury, inhalation of dusts, entrapment, projectiles, noise, explosion, repetitive strain



Severity of Harm Extremely Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • The equipment manufacturers and maintenance and health and safety procedures should be followed at all times. • Guarding to machinery to be maintained. • Controls switches and emergency stop switches. • Suitable and sufficient ventilation to work area. • The limits of on-site maintenance technicians duties identified. • Training and experience of staff. Only fully trained and competent people should use power tools. • Training procedures – Mechanics Training Manual and Workbook. • Isolate power to area where appropriate (e.g. if drilling in walls where electrical/gas services could be present). • If any adjustments are made to moving parts, the equipment must be isolated and made safe prior to carrying out work. • Follow Safe systems of work at all times. • Planned and reactive maintenance of equipment. • Safety Signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996. • Hearing and eye protection worn and maintained.. Residual risk (with existing controls): Medium –Acceptable Does more need to be done? YES Additional controls necessary: • List the main power tools used and tasks carried out by employees, e.g. drills, lathes, sanders, grinders, etc. • Formalise safe systems of work with planned and reactive maintenance procedures. • Review planned and reactive maintenance procedures – to ensure it is consistent throughout Tenpin. • Planned and reactive maintenance procedures should be formalised (T-Card Systems, which ties in with safe systems of work, Fault report sheets for each

machine etc.). • Training should be kept under review. Additional local controls necessary: Person responsible: General Manager


Maintenance of Premises, Services and Equipment Use of Welding Equipment by Mechanics

Refer to general risk assessment of using electricity, hot equipment, water COSHH etc. The generic risk assessment is concerned with injury to staff and customers from the maintenance of premises, plant and equipment on site. The Workplace (Health, Safety and Welfare) Regulations 1992(as amended), The Provision and Use of Work Equipment Regulations 1998(as amended) and Lifting Operations and Lifting Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned and preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff inductions and training, and staff understanding the limits of their responsibilities.



Tenpin Limited Other Documents Maintenance Manual


Circumstance or activity: Planned and reactive maintenance and repairs – use of welding equipment.

Equipment / Location Whole premises.

Hazard: Electrocution, burns, fire, explosion, eye injury, inhalation of fumes, noise, radiation.



Severity of Harm Extremely Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • The equipment manufacturers and maintenance and health and safety procedures should be followed at all times. • Follow Safe systems of work at all times. • Guarding to machinery to be maintained. • Hot Work Permits issued • Controls switches and emergency stop switches. • Suitable and sufficient ventilation to work area. • The limits of on-site maintenance technicians duties identified. • Training and experience of staff. Only fully trained and competent people should use welding equipment. • Training procedures – Mechanics Training Manual and Workbook. • Isolate power to area where appropriate. • Planned and reactive maintenance of equipment. • Safety Signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996. • Hearing, eye and skin protection worn and maintained.. Residual risk (with existing controls): Medium –Acceptable Does more need to be done? YES Additional controls necessary: • List the main tasks carried out by employees. • Formalise safe systems of work with planned and reactive maintenance procedures. • Review planned and reactive maintenance procedures – to ensure it is consistent throughout Tenpin. • Planned and reactive maintenance procedures should be formalised (T-Card Systems, which ties in with safe systems of work, Fault report sheets for each




Use of Air Receivers and Compressed Air Guns Refer to general risk assessment of using electricity, pressure equipment etc. The generic risk assessment is concerned with injury to staff and customers from the maintenance of premises, plant and equipment on site. The Workplace (Health, Safety and Welfare) Regulations 1992(as amended), The Provision and Use of Work Equipment Regulations 1998(as amended) and Lifting Operations and Lifting Equipment Regulations 1998(as amended) require equipment to be suitable for use and maintained. With reference to planned and preventative maintenance, this assessment is linked with the conduct of contractors and their own health and safety arrangements for ensuring work is carried out safely and with regard to persons in the vicinity. The controls rely on staff inductions and training, and staff understanding the limits of their responsibilities.





Circumstance or activity: Planned and reactive maintenance and repairs – use of air receivers and compresses air guns.

Equipment / Location Mechanics areas.

Hazard: Electrocution, burns, fire, explosion, eye injury, inhalation of fumes, noise, radiation.



Severity of Harm Extremely Harmful Likelihood of harm: Likely Existing steps to reduce the risk: • The equipment manufacturers and maintenance and health and safety procedures should be followed at all times. • Follow Safe systems of work at all times. • Guarding to machinery to be maintained. • Controls switches and emergency stop switches. • The limits of on-site maintenance technicians duties identified. • Training and experience of staff. Only fully trained and competent people should use air receivers and compresses air guns. • Training procedures – Mechanics Training Manual and Workbook. • Planned and reactive maintenance of equipment. • Safety Signs should be displayed in accordance with the Health and Safety (Safety Signs and Signals) Regulations 1996. • Hearing and eye protection worn and maintained. Residual risk (with existing controls): Medium –Acceptable Does more need to be done? YES Additional controls necessary: • List the main tasks carried out by employees. • Formalise safe systems of work with planned and reactive maintenance procedures. • Review planned and reactive maintenance procedures – to ensure it is consistent throughout Tenpin. • Planned and reactive maintenance procedures should be formalised (T-Card Systems, which ties in with safe systems of work, Fault report sheets for each



MANUAL HANDLING RISK ASSESSMENT TABLES The H.S.E. Guidance on manual handling applies to manual operations where the Health and Safety at Work (etc.) Act 1974 applies, where manual handling operations are used. Manual Handling id defined as “any transporting or supporting of a load”. The Manual Handling Operations Regulations 1992(as amended) recognise that manual handling is a complicated subject involving a number of factors not solely weight limits. They set out a logical sequence of duties designed to focus attention where it is most needed. The sorts of activities that lead to manual handling injuries are complex and varied and encompass lifting, lowering, holding, carrying, pushing, pulling and throwing. There are essentially here kinds of risks (In practice all three work together): • The risk of over-exertion, where the load is beyond the capacity of the individual. The

circumstances should be considered. • The risk of cumulative damage – due to repetitive lifting. • The risk of accidental injury – due to slips, trips and falls. Where the handling of a load involves a risk of injury, The Manual Handling Operations Regulations 1992(as amended) require the following: • Avoid manual handling where the risk of injury as far as is reasonably practicable. For

example, can the operation be automated or merchandised? (N.B. Beware of other hazards that may result in automation e.g. from goods lifts.

• Assess manual handling operations that cannot be avoided and the initial judgement indicates a risk of injury. This should be suitable and sufficient taking into account the range of factors involved.

• Remove or reduce the risk of injury to the lowest level reasonably practicable using the assessment as a basis.

These Regulations embody an ergonomic approach. When carrying out an assessment, the following factors were considered: The task The load The work environment Individual capability If there is no evidence of a risk of injury from the manual handling operation then no further action is required. Employees are required to make full and proper use of handling aids and systems of work provided by the employer, and notify the employer of any personal physical condition – e.g. pregnancy or hernia – likely to affect to undertake manual handling safety. It is recognised that manual handling is incorporated into most tasks, but that certain ones create a foreseeable risk of injury. The scope of this assessment is to cover the range of activities of similar operations, where it is considered there is a potential risk of injury from manual handling operations.

MANUAL HANDLING OPERATIONS

Premises: Tenpin Date: 01-8-09 Task Description: Delivery and movement of equipment, cleaning chemicals, food People exposed: Employees Questions to consider: Yes/No Comments Task: Does it involve: twisting the body stooping prolonged physical effort insufficient rest breaks excessive lifting/lowering distances risk of sudden movement of the load excessive carrying distances excessive pulling/pushing of loads no mechanical lifting aids?

Y Y N N N Y Y Y Y

The loads vary extensively each task should be assessed on its own merits.


Y Y Y Y Y

The loads will vary greatly. The cleaning chemicals used by mechanics are delivered in plastic containers weighing between 15 and 24 Kg


Local assessment required.

Person: Is the handler: pregnant or suffering from heart/ respiratory problems exceptionally tall unable to grasp the load with 2 hands not trained for the task less than 18 or over 55 have a history of back pain/hernias Does the job: require unusual strength, height etc. require special knowledge or training

N N N Y N N

Y Y

Employees have not received any specific manual handling although they have learnt on the job lifting techniques. Most manual handling will be carried out by contractors.

Overall Risk Assessment Low Recommendation Action

by Date to be completed

Date completed


Formal lifting procedures should be developed on Kinetic lifting techniques, trained in and implemented.

Spillage’s should be cleaned up immediately, following the cleaning schedule

Ongoing

Housekeeping should be improved so that passageways and storerooms are not obstructed.

Ongoing

A trolley should be provided for moving heavy and bulky equipment, the trolley can then be wheeled straight into the storeroom.


Premises: Tenpin Date: 01.08.09 Task Description: Delivery and removal of full and empty kegs, gas cylinders, crates and boxes People exposed: Managers Questions to consider: Yes/No Comments Task: Does it involve: twisting the body stooping prolonged physical effort insufficient rest breaks excessive lifting/lowering distances risk of sudden movement of the load excessive carrying distances excessive pulling/pushing of loads no mechanical lifting aids?

Local assessment required


Y Y Y N Y

Kegs weigh 50-66Kg CO2: 15-30 Kg Kegs may have sharp edges




N N N N N N

Y Y

Employees have not received any specific manual handling although they have learnt on the job lifting techniques.

Overall Risk Assessment Medium Recommendation Action


Date completed



Only experienced cellar staff should carry out manual handling tasks, who are physically fit and have sufficient strength to carry out cellar work. Protective gloves should be worn during the delivery of dray.

A trolley should be provided for moving heavy and bulky equipment, the trolley can then be wheeled straight into the storeroom

Improve housekeeping to increase storage space so that crates do not have to be stacked higher than shoulder level.


Premises: Tenpin Date: 01.08.09 Task Description: The stacking of crates of drinks People exposed: Employees Questions to consider: Yes/No Comments Task: Does it involve: twisting the body stooping prolonged physical effort insufficient rest breaks excessive lifting/lowering distances risk of sudden movement of the load excessive carrying distances excessive pulling/pushing of loads no mechanical lifting aids?



Y N N N N

Beer cases weigh 18 Kg (full) Mineral cases weigh 16 Kg (full)




N N N Y N N

Y Y




Date completed



A trolley should be provided for moving heavy and bulky equipment, the trolley can then be wheeled straight into the storeroom

Only trained and physically fit staff should carry out manual handling operations.

The loading capacity of the shelves should not be exceeded. Heavy loads should be stored at waist level, to avoid reaching up or stooping for loads. Stacks of crates should not be above shoulder height.


Premises: Tenpin Date: 01.08.09 Task Description: The movement of kegs, CO2 cylinders and crates within the storeroom People exposed: Managers, bar staff Questions to consider: Yes/No Comments Task: Does it involve: twisting the body stooping prolonged physical effort insufficient rest breaks excessive lifting/lowering distances risk of sudden movement of the load excessive carrying distances excessive pulling/pushing of loads no mechanical lifting aids?



Y Y Y N Y

Kegs weigh 50-66 Kg Minerals 16 to 18 Kg CO2: 15-30 Kg Kegs may have sharp edges




N N N Y N N

Y Y




Date completed



Employees should wear protective gloves when handling kegs.

A trolley should be provided for moving heavy and bulky equipment, the trolley can then be wheeled straight into the storeroom.

Provide information on weights of loads and weight distribution within the load.


Premises: Tenpin Date: 01.08.09 Task Description: The movement of full bottle crates within the bars and removal of crates to the “empties” store People exposed: Bar staff Questions to consider: Yes/No Comments Task: Does it involve: twisting the body stooping prolonged physical effort insufficient rest breaks excessive lifting/lowering distances risk of sudden movement of the load excessive carrying distances excessive pulling/pushing of loads no mechanical lifting aids?



Y N N N N

Beer cases are 18 Kg (full) Mineral mixer cases are 16 Kg (full)




N N N N N N

N N




Date completed


If more than one crate is moved at time, trolleys should be provided to move cases to the bar.


Premises: Tenpin Date: 01.08.09 Task Description: Movement of bowling lane cleaning equipment People exposed: Mechanics Questions to consider: Yes/No Comments Task: Does it involve: twisting the body stooping prolonged physical effort insufficient rest breaks excessive lifting/lowering distances risk of sudden movement of the load excessive carrying distances excessive pulling/pushing of loads no mechanical lifting aids?

Y Y N N N Y N Y N



Y Y N N N

There are handles on either end and casters fitted to the lane cleaners.




N N N N N N

Y Y

Mechanics have reviewed on the job line training and are physically fit.



Date completed



Bowling alley cleaning equipment should be moved by two mechanics.


Premises: Tenpin Date: Task Description: People exposed: Questions to consider: Yes/No Comments Task: Does it involve: twisting the body stooping prolonged physical effort insufficient rest breaks excessive lifting/lowering distances risk of sudden movement of the load excessive carrying distances excessive pulling/pushing of loads no mechanical lifting aids?




Overall Risk Assessment Recommendation Action


Date completed
