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Fulcrum Corporate Website Review ToolUsability Review – August 22nd 2011
Agenda
Introduction
Fulcrum Website Review Tool: Usability Review – Summary
Fulcrum Website Review Tool: Usability Review – Details
Recommended Next Steps
Agenda
Introduction
Fulcrum Website Review Tool: Usability Review – Summary
Fulcrum Website Review Tool: Usability Review – Details
Recommended Next Steps
Agenda
Introduction•Purpose & Scope•Usability Review Methodology
Introduction
Purpose & Scope
User Experience Team @ Fulcrum was approached by Fulcrum Worldwide (Fulcrum) to perform Usability Review of the Corporate Website for Fulcrum i.e. www.fulcrumww.com
We initiated this document after a couple of interactions with the Fulcrum Higher Management Team.
We present our findings, problems and recommendations in this report.
Fulcrum to review the report and Identify the specific points and changes to be included.
Introduction
Usability Review Methodology
• Evaluation of website against design principles & heuristics.
• Review the website with a fresh, third-eye view.
• Identify the various problems at various levels.
• Recommend the solutions to the problems.
• The scope of the review is restricted to fairly high level considering the lack of inputs, insights and time.
Introduction
Usability Review Disclaimer
Usability review is based on usability best practices, open domain research and the Usability experts’ prior experience.
The evaluation exercise depends upon information gathered through interactions. However, there was no direct interaction with the end users before this evaluation. Nor were there any stakeholder interactions that would form the base for the team’s understanding of business, product, technology, customer and user perspectives.
This limits fidelity of findings and recommendations. It is recommended to follow the UCD (User Centered Design) processes to yield higher fidelity of recommendations. Also, since the efforts and time expended in this research are minimal, the coverage and the depth of the findings are at fairly high level.
Agenda
Introduction
Fulcrum Website Review Tool: Usability Review – Summary
Fulcrum Website Review Tool: Usability Review – Details
Recommended Next Steps
Agenda
Usability Review Summary
Fulcrum Corporate Website Review Tool – U.R. Summary Findings
Usability Review Summary
Review Points
Review Points
Review Points
Agenda
Introduction
Fulcrum Website Review Tool: Usability Review – Summary
Fulcrum Website Review Tool: Usability Review – Details
Recommended Next Steps
Agenda
Usability ReviewDetailed Page-wise Review
Fulcrum Corporate Website Review Tool – Usability Review
Header
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Announcements
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Fulcrum Corporate Website Review Tool – Usability Review
Latest News
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Fulcrum Corporate Website Review Tool – Usability Review
Tell us about your project
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Fulcrum Corporate Website Review Tool – Usability Review
Get in touch with us!
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Fulcrum Corporate Website Review Tool – Usability Review
Social Networking and Top Links with Search
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Fulcrum Corporate Website Review Tool – Usability Review
Navigation Style
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Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Headings & Banners
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Call Us
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Fulcrum Corporate Website Review Tool – Usability Review
Social Networking Links
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Fulcrum Corporate Website Review Tool – Usability Review
Quick Links
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Fulcrum Corporate Website Review Tool – Usability Review
Content Area
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Banner & Headings
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Flowcharts
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Content
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
UCD Process
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Content Placement
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Header Area
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Content Area
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Navigation Style
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Footer Menu on Inner Pages
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Content
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Content
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Flowchart
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Fulcrum Corporate Website Review Tool – Usability Review
Flowchart
Header review comments will appear here
Fulcrum Corporate Website Review Tool – Usability Review
Agenda
Introduction
Fulcrum Website Review Tool: Usability Review – Summary
Fulcrum Website Review Tool: Usability Review – Details
Recommended Next Steps
Proposed Next Steps
• Digital Team and Higher Management to review the report.
• Higher Management to decide the validity and relevance of points.
• Digital Team works on detailed usability studies to derive better value and high fidelity solution.
Agenda
Introduction
Fulcrum Website Review Tool: Usability Review – Summary
Fulcrum Website Review Tool: Usability Review – Details
Recommended Next Steps