recent developments in uk travel and tourism btec national travel and tourism

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Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

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Page 1: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Recent Developments in UK Travel and Tourism

BTEC National Travel and Tourism

Page 2: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Road Transport

Department for Transport Survey 2003 produced the following findings:•42% of people believe that congestion is mainly

caused by there being too many cars on the roads •The most popular solution to road congestion is

better public transport (

http://www.dft.gov.uk/stellent/groups/dft_transstats/documents/page/dft_transstats_029806.hcsp)

Page 3: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Road Transport

Further research findings:

• 67% of people believe that road charging in town centres would reduce traffic • 63% of Londoners believe that the congestion charge has been a

good thing

Page 4: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Road Transport

Comments about what’s happening in the UK in terms of transport: • Britain’s roads are becoming increasingly congested • Charging drivers to use roads is becoming more popular • Public transport is a key part of the solution to traffic congestion

Page 5: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Road Transport

Examples of UK road transport aims:• Improved/new bus services • Incentives for drivers to leave their cars at home •Better train services • Joined-up thinking on transport •Anti-congestion measures • Light rail systems •Road pricing

Page 6: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Air Transport

Research indicates that the growth of demand for air transport in the UK and in Europe is accelerating:•demand is growing faster than supply • congestion and delayed journeys are the result • safety concerns increase too • severe concerns over the environmental damage

caused by air travel

Page 7: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Air Transport

The main features of recent events in UK air travel:• Growth of budget airlines • Increased capacity at UK’s airports • Use of air travel as an alternative to road or rail journeys

Page 8: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Air Transport

Biz/ed produced an ‘At your Leisure’ feature on this subject in March 2004:

Go to: http://www.bized.ac.uk/current/leisure/2003_4/010304.htmfor more on Low Flying Fares

Page 9: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Rail Transport

The largest recent development in train travel has been the construction of the Channel Tunnel Rail Link (CTRL).

The first stage of the CTRL was opened in September 2003; the second and final stage will be operational by 2007.

Page 10: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Rail Transport

A selection of key facts about the CTRL:•CTRL is the first major new railway contruction

project in the UK for a century • It will result in journey times from London to Paris

being cut to 2 hours 15 minutes (London to Brussels in 2 hours)

Page 11: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Rail Transport

•Provides a 109 km link between the Channel Tunnel and central London •A Eurostar train broke the UK rail speed record on

the line (old record: 259.5 km/h; new record: 334.7 km/h)•An example of a Public Private Partnership: total

cost of over £5 bn; £1.8 bn in government grants, private sector raised £3.75 bn in government-backed bonds

Page 12: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Rail Transport

More on this major rail project can be obtained at the following Department of Transport URL:The Channel Tunnel Rail Link In Brief http://www.dft.gov.uk/stellent/groups/dft_railways/documents/page/dft_railways_023967.hcsp

Page 13: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Sea Transport

Data for the most recent available year (2002) give the following information about passenger and freight sea transport passing through UK ports:•558 million tonnes freight handled•29.3 million passengers transported

Source: Department for Transport UK Maritime Statistics http://www.dft.gov.uk/stellent/groups/dft_transstats/documents/source/

dft_transstats_source_024543.doc

Page 14: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Sea Transport

An important development in sea transport is the construction of new ‘super ferries’.

Vital that freight and passenger transport users are able to access the ports easily, so the road and rail networks have a key role to play.

Page 15: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Sea Transport

Students of travel and tourism will be interested in the growth of the cruise holiday industry:• In 1993, cruises accounted for less than 2% of all foreign package

holidays taken by UK consumers • In 2003 this figure had risen to 4.9%

Page 16: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Sea Transport

• Nearly one million UK passengers took cruise holidays in 2003 • This was an increase over the previous year of 17.4%

Source: The Passenger Shipping Association (http://www.discover-cruises.co.uk/)

Page 17: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Selling Travel and Tourism

• One of the most important changes in the industry has been the rise of the Internet as a selling tool• The Web is becoming more important as a distribution channel for T

& T products and services

Page 18: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Selling Travel and Tourism

• In 2001, people in the US spent over $13 bn on online leisure travel• In Europe, the figure was approximately $6 bn• Industry expects Europe to overtake US in next few years

Page 19: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Selling Travel and Tourism

• Number of high street travel agents falling (9000 outlets in 1999; 8800 in 2002)• Proportion of holidays booked over the Internet rising (6% in 2000;

19% in 2002)Source: Deloitte Tourism, Hospitality & Leisure report 2004 (http://www.deloitte.com/dtt/cda/doc/content/UK_TTL_%20January%202004.pdf)

Page 20: Recent Developments in UK Travel and Tourism BTEC National Travel and Tourism

Selling Travel and Tourism

Impact of greater Web use:• More call centres (to provide customer support)• Tour operators sell direct to customers• Rise of specialist e-tailers (expedia, ebookers, lastminute)