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Unit 1 Investigating the travel and tourism sector
BTEC Level 3 National Travel and Tourism
1 © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free.
Unit overview Credits: 10 The aim of this unit is to enable learners to develop the knowledge and understanding of the travel and tourism sector, its component industries, their role and the interrelationships within the sector. Learners will develop the knowledge and understanding of how the industries have developed over the last 50 years and how it is currently being affected by current trends and factors.
This is a 10 credit unit and can be taught in 60 guided learning hours. Learners are expected to complete around 40 hours of individual learning.
On completion of this unit, learners should: LO1 know the travel and tourism component industries and their organisations LO2 understand the role of travel and tourism organisations and their interrelationships LO3 know the developments that have shaped the present day travel and tourism sector LO4 understand how trends and factors are currently affecting the travel and tourism sector.
Unit contents The scheme of work for this unit (page XXX) links to the following resources to help you deliver Unit 1.
LO1 LO2 LO3 LO4
Lesson plan LP WK 1 Activity sheet AS1– AS2 AS3–AS7 AS8–AS10 AS11–AS13 Stretch and support AS4–AS7 AS8, AS9 AS11, AS13 Presentation PPT PPT
All of these resources can be found on the accompanying @Work CD-ROM, as well as an editable version of the scheme of work and answers to questions in the Student Book.
Links to other units This unit is the introductory unit for this qualification and therefore has links to all units within. However, the unit has particularly strong links with Unit 2: The business of travel and tourism.
How to deliver the unit For this unit, it is beneficial to encourage learners to consider their own experience of travel and tourism and to gather information in order to gain a better understanding of how the sector, and the industries within it, have changed over the last 50 years. Learners could talk to older relatives or friends.
Learners need to grasp the different components of the travel and tourism sector very quickly when starting this unit. To help achieve this learners should conduct a research activity to identify examples of the different components that exist within the local area, those components that are not available and to identify where the nearest facilities would be.
2 © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free.
BTEC Level 3 National Travel and Tourism
Unit 1 Investigating the travel and tourism sector
Visits to organisations in different component industries will be beneficial to learners particularly if they can hear firsthand from the organisations what their organisational aims and objectives as well as the key roles and functions are.
In respect of the changes within the sector, and the impacts of trends and factors affecting the sector, a visiting speaker who has been in the sector for many years would be extremely helpful to explain how the introduction of new technology impacted on their work and also the impact on the company and the staff of such major events as the ‘9/11’ terrorist attack on the twin towers in 2001, the political uprisings in Thailand in 2010, or the H1N1 pandemic, otherwise known as swine flu, in 2009, etc.
Assessment A variety of assessment methods can be used such as: ● presentations ● practical activities ● displays ● written reports
It is recommended that more than one method of assessment be made available to meet the needs of the different learning styles within your group.
Assessment criteria can be grouped together to enable learners the opportunity to attempt and meet the higher grades. The links are P1, P2, P3, M1 and D1, though P1 could be assessed individually. P4, P5, M2 and D2 are also linked, though again P4 could be assessed individually. Should learners engage in group work for any of their assessment activities, each learner should keep a portfolio of their own work and have evidence to show how they have individually covered the criteria for which they are being credited.
In order to achieve M1, learners will need to select a minimum of two organisations, preferably from different component industries. For D1 learners can focus on just one organisation and must by analytical.
For P4 learners will need to summarise a minimum of ten developments and it is important that learners understand the difference between developments and factors. For example, 9/11, an act of terrorism, was not a development but a factor. The factor (terrorism) may have created a development (increased screening such as retina scans/full body scans).
For M2, learners should demonstrate that they have carried out research to identify up-to-date and current developments, trends and factors and should provide relevant statistics to support their findings.
For D2, learners will need to select two organisations in order to carry out analysis of how changes have impacted on their operations and how effectively they have responded.
Useful resources Dale, G. (2010). BTEC National Travel & Tourism: Student Book 1, Pearson Education
Fletcher, L. and Kelly, M. (2007). e-Presentations in Travel and Tourism, Harcourt Education
Holloway, C. (2001). The Business of Tourism, 7th edition, FT Prentice Hall
www.caa.co.uk – information about industry legislation
www.culture.gov.uk – home page for the Department for Culture. Media and Sport
www.eurotunnel.co.uk – general information about the Eurotunnel
www.nats.co.uk – general information about NATS WHO provide air traffic control services to aircraft flying in UK airspace
www.nitb.com – the Northern Ireland Tourist Board
www.statistics.gov.uk. – The Office for National Statistics
3 © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free.
Unit 1 Investigating the travel and tourism sector BTEC Level 3 National Travel and Tourism
www.travelmole.com – TravelMole.com is an on-line community for the Travel and Tourism Industry
www.visitbritain.com – general information about the UK travel and tourism sector
www.visitwales.co.uk – general information about the travel and tourism sector in Wales
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 1
Unit 1 Investigating the travel and tourism sector BTEC Level 3 National Travel and Tourism
Sche
me
of w
ork
BTEC
Lev
el 3
Nat
iona
l Tra
vel a
nd T
ouris
m
Uni
t 1: I
nves
tigat
ing
the
trave
l and
tour
ism
sec
tor
Bro
ad a
im:
Tuto
r(s)
:
Aca
dem
ic y
ear:
Num
ber o
f wee
ks: 2
0
Dur
atio
n of
ses
sion
: 3 h
our b
lock
s
Gui
ded
lear
ning
hou
rs: 6
0
Cre
dits
: 10
PPT
= P
rese
ntat
ion
R =
Res
earc
h
SB =
Stu
dent
Boo
k
AS
= A
ctiv
ity S
heet
NS
= N
on-s
uper
vise
d in
divi
dual
stu
dy ti
me
Wee
k O
utco
me/
topi
c C
onte
nt
Lear
ner a
ctiv
ity
Res
ourc
es
Ass
essm
ent
and
PLTS
St
retc
h an
d su
ppor
t
1 LO
1: K
now
the
trave
l and
to
uris
m
com
pone
nt
indu
strie
s an
d th
eir
orga
nisa
tions
Intro
duct
ion
to u
nit a
ssig
nmen
t and
sta
rter
activ
ities
: ove
rvie
w o
f uni
t and
how
it is
as
sess
ed:
intro
duct
ion
to to
uris
m a
nd ty
pes
of
tour
ists
; def
initi
on o
f tou
rism
and
co
ntrib
utio
n to
the
econ
omy
and
type
s of
to
uris
ts
Ove
r to
you
Mar
io, 1
8-ye
ar-o
ld
BTE
C N
atio
nal l
earn
er
Set o
ff To
uris
m is
big
bus
ines
s!
Und
erst
andi
ng c
ontri
butio
n of
to
uris
m to
the
econ
omy
SB a
ctiv
ity T
ypes
of t
ouris
ts
SB p
p. 1
–5
SB a
ctiv
ity T
ypes
of t
ouris
ts
PPT
slid
e 1
P1
Mor
e ad
vanc
ed
lear
ners
can
mak
e up
th
eir o
wn
exam
ples
2
LO1:
Kno
w th
e tra
vel a
nd
tour
ism
co
mpo
nent
in
dust
ries
and
thei
r or
gani
satio
ns
Trav
el a
nd to
uris
m c
ompo
nent
s:
acco
mm
odat
ion,
tran
spor
t, at
tract
ions
; us
e A
S1 a
s an
iceb
reak
er
Lear
ners
com
plet
e ac
tivity
abo
ut
a re
cent
hol
iday
or t
rip th
ey h
ave
been
on
AS1
Inte
rvie
w
SB p
p. 5
–12
AS1
Inte
rvie
w
PPT
slid
e 2
Whi
tebo
ard
and
pens
P1,
P2,
P3,
M
1, D
1 M
ore
able
lear
ners
sh
ould
rela
te th
e co
mpo
nent
s to
type
s of
tour
ists
Lead
on
to c
once
pt o
f in
terd
epen
denc
e
3 LO
1: K
now
the
trave
l and
to
uris
m
com
pone
nt
indu
strie
s an
d th
eir
orga
nisa
tions
Acc
omm
odat
ion:
hot
els,
gue
st
acco
mm
odat
ion
Tran
spor
t: ro
ad, r
ail,
sea,
air:
vis
iting
sp
eake
r fro
m o
ne s
ecto
r
SB a
ctiv
ity L
ocal
hot
els
AS2
Trip
of a
life
time
Lear
ners
pro
vide
exa
mpl
es o
f lo
cal o
rgan
isat
ions
with
in e
ach
com
pone
nt in
the
diag
ram
/pos
ter
SB a
ctiv
ity P
orts
List
enin
g an
d di
scus
sing
, not
e ta
king
SB p
p. 5
–8
AS2
Trip
of a
life
time
Bro
chur
es
Inte
rnet
P1,
P2,
P3,
M
1, D
1
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 2
BTEC Level 3 National Travel and Tourism
Unit 1 Investigating the travel and tourism sector
Wee
k O
utco
me/
topi
c C
onte
nt
Lear
ner a
ctiv
ity
Res
ourc
es
Ass
essm
ent
and
PLTS
St
retc
h an
d su
ppor
t
4 LO
1: K
now
the
trave
l and
to
uris
m
com
pone
nt
indu
strie
s an
d th
eir
orga
nisa
tions
Attr
actio
ns: n
atur
al, h
erita
ge, p
urpo
se-
built
, eve
nts
Intro
duce
tour
ope
rato
rs a
nd tr
avel
ag
ents
; tou
rism
dev
elop
men
t and
pr
omot
ion
SB a
ctiv
ity U
K a
ttrac
tions
List
enin
g an
d di
scus
sing
, not
e ta
king
C
ompl
ete
AS2
SB a
ctiv
ity V
isitB
ritai
n
SB p
. 9–1
2
AS2
Trip
of a
life
time
PPT
slid
es 3
, 4 a
nd 5
B
roch
ures
Que
stio
ns fo
r bac
k-up
P1,
P2,
P3,
M1,
M
2, D
1 G
roup
mor
e ab
le
lear
ners
so
they
can
su
ppor
t the
ir pe
ers
Less
abl
e le
arne
rs
may
nee
d qu
estio
ns
prep
ared
for t
hem
.
5 LO
1: K
now
the
trave
l and
to
uris
m
com
pone
nt
indu
strie
s an
d th
eir
orga
nisa
tions
Anc
illar
y se
rvic
es: E
xpla
in w
hat i
s m
eant
by
anc
illar
y se
rvic
es a
nd p
rovi
de
exam
ples
in p
repa
ratio
n fo
r lea
rner
s ca
rryi
ng o
ut re
sear
ch
Run
qui
z
Run
ple
nary
lear
ners
cre
ate
wor
dsea
rch
Pre
pare
for a
ssig
nmen
t
Car
ry o
ut re
sear
ch in
to th
e di
ffere
nt ty
pes
of a
ncill
ary
serv
ices
run
by d
iffer
ent
orga
nisa
tions
e.g
. tra
vel a
gent
, ai
rline
, and
rail
Team
s of
lear
ners
par
ticip
ate
in
quiz
In p
airs
lear
ners
cre
ate
wor
dsea
rch
on c
ompo
nent
s Li
sten
to a
ssig
nmen
t brie
f and
as
k qu
estio
ns
Ass
ignm
ent i
nfor
mat
ion
from
sp
ecifi
catio
n
Priz
es
P1,
P2,
M1
6 LO
2: U
nder
stan
d th
e ro
le o
f tra
vel
and
tour
ism
or
gani
satio
ns a
nd
thei
r in
terr
elat
ions
hips
Und
erst
andi
ng o
f ter
min
olog
y to
be
used
in
this
sec
tion
e.g.
GD
P, s
take
hold
ers,
ba
lanc
e of
pay
men
ts, e
tc.
Min
d m
ap to
che
ck le
arne
r und
erst
andi
ng
of th
e ro
le o
f tra
vel a
nd to
uris
m
orga
nisa
tions
Cre
ate
a gl
ossa
ry o
f key
term
s
Con
tribu
te to
a m
ind
map
to
illus
trate
cur
rent
und
erst
andi
ng
SB p
. 12–
16
P2,
P3,
M1,
D
1
7 LO
2: U
nder
stan
d th
e ro
le o
f tra
vel
and
tour
ism
or
gani
satio
ns a
nd
thei
r in
terr
elat
ions
hips
Rol
es o
f org
anis
atio
ns: B
ritis
h A
irway
s,
Vis
itBrit
ain,
Pas
seng
er F
ocus
, CA
A SB
act
ivity
Brit
ish
Airw
ays
AS3
Pro
fit o
r not
? SB
pp.
12–
14
AS3
Pro
fit o
r not
?
PPT
slid
es 6
-7
Inte
rnet
Car
d an
d sc
isso
rs
P3,
M2,
D1
Cho
ose
five
of th
e or
gani
satio
ns fr
om
each
sec
tor f
rom
the
list a
nd re
sear
ch th
eir
aim
s on
the
inte
rnet
an
d co
mpa
re th
em.
Pro
duce
a s
et o
f do
min
oes
usin
g a
dom
ino
gene
rato
r
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 3
Unit 1 Investigating the travel and tourism sector BTEC Level 3 National Travel and Tourism
Wee
k O
utco
me/
topi
c C
onte
nt
Lear
ner a
ctiv
ity
Res
ourc
es
Ass
essm
ent
and
PLTS
St
retc
h an
d su
ppor
t
8 LO
2: U
nder
stan
d th
e ro
le o
f tra
vel
and
tour
ism
or
gani
satio
ns a
nd
thei
r in
terr
elat
ions
hips
Inte
r-re
latio
nshi
ps: c
hain
of d
istri
butio
n an
d in
tegr
atio
n
Pre
pare
for N
ATS
or N
ITB
wor
kshe
et
SB a
ctiv
ity A
irpor
t
AS4
Nat
iona
l Air
Traf
fic S
ervi
ces
(NA
TS)
AS5
Nor
ther
n Ire
land
Tou
rist
Boa
rd (N
ITB
)
AS6
Who
doe
s w
hat?
AS7
Key
trav
el a
nd to
uris
m
orga
nisa
tions
SB p
p. 1
4–16
AS4
Nat
iona
l Air
Traf
fic
Ser
vice
s (N
ATS
)
AS5
Nor
ther
n Ire
land
Tou
rist
Boa
rd (N
ITB
)
AS6
Who
doe
s w
hat?
AS7
Key
trav
el a
nd to
uris
m
orga
nisa
tions
Inte
rnet
P1,
P2,
P3,
M
1, D
1 A
S4, A
S5, A
S7
Stre
tch
activ
ity
invo
lvin
g re
sear
ch
9 LO
2: U
nder
stan
d th
e ro
le o
f tra
vel
and
tour
ism
or
gani
satio
ns a
nd
thei
r in
terr
elat
ions
hips
Ass
essm
ent a
ctiv
ity 1
.1
Res
earc
h an
d co
mpl
ete
asse
ssm
ent a
ctiv
ity 1
.1
SB
p. 1
6 A
sses
smen
t ac
tivity
1.1
P1,
P2,
P3,
M
1, D
1
10
LO3:
Kno
w th
e de
velo
pmen
ts
that
hav
e sh
aped
th
e pr
esen
t day
tra
vel a
nd
tour
ism
sec
tor
Key
dev
elop
men
ts fr
om th
e 19
60s
to th
e pr
esen
t day
: leg
isla
tion,
pro
duct
, de
stin
atio
n, t
echn
olog
ical
, and
tran
spor
t de
velo
pmen
t, lif
esty
le c
hang
es
List
enin
g an
d di
scus
sing
, not
e ta
king
AS8
New
dev
elop
men
ts in
trav
el
and
tour
ism
?
SB p
p. 1
7–18
AS8
New
dev
elop
men
ts in
tra
vel a
nd to
uris
m
New
spap
ers,
trad
e pr
ess,
tra
vel n
ews
web
site
s,
whi
tebo
ard
and
pens
Inte
rnet
P4,
M3
Ear
ly fi
nish
ers
can
deve
lop
afte
r co
mpl
etin
g A
S8;
lear
ners
will
nee
d di
rect
ion
for t
heir
rese
arch
and
gu
idel
ines
on
how
to
give
an
oral
pr
esen
tatio
n.
11
LO3:
Kno
w th
e de
velo
pmen
ts
that
hav
e sh
aped
th
e pr
esen
t day
tra
vel a
nd
tour
ism
sec
tor
Key
dev
elop
men
ts in
tran
spor
t: ai
r, se
a,
train
s Li
sten
ing
and
disc
ussi
ng, n
ote
taki
ng
AS9
Ana
lysi
s an
d ev
alua
tion
SB p
p. 1
9–21
AS9
Ana
lysi
s an
d ev
alua
tion
Inte
rnet
Info
rmat
ion
on fe
rry
serv
ices
an
d ai
r ser
vice
s to
Eur
ope
P4,
M3
AS
9 M
ore
able
le
arne
rs s
houl
d pr
oduc
e de
taile
d ex
plan
ator
y no
tes
for
thei
r ans
wer
s
12
LO3:
Kno
w th
e de
velo
pmen
ts
that
hav
e sh
aped
th
e pr
esen
t day
tra
vel a
nd
tour
ism
sec
tor
Key
dev
elop
men
ts in
tech
nolo
gy:
rese
rvat
ions
and
boo
king
s, c
heck
-in
SB a
ctiv
ity M
ake
your
ow
n pa
ckag
e ho
liday
List
enin
g an
d di
scus
sing
, not
e ta
king
SB p
p. 1
8–19
P
4, M
3
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 4
BTEC Level 3 National Travel and Tourism
Unit 1 Investigating the travel and tourism sector
Wee
k O
utco
me/
topi
c C
onte
nt
Lear
ner a
ctiv
ity
Res
ourc
es
Ass
essm
ent
and
PLTS
St
retc
h an
d su
ppor
t
13
LO3:
Kno
w th
e de
velo
pmen
ts
that
hav
e sh
aped
th
e pr
esen
t day
tra
vel a
nd
tour
ism
sec
tor
Kno
wle
dge
of re
leva
nt le
gisl
atio
n
Stu
dent
s re
sear
ch le
gisl
atio
n in
pa
irs a
nd o
ne fr
om e
ach
pair
pres
ents
to o
ther
s in
car
ouse
l fa
shio
n –
add
to ti
mel
ine
SB p
. 17
Inte
rnet
Cop
ies
of P
acka
ge T
rave
l R
egul
atio
ns
P4,
M3
14
LO3:
Kno
w th
e de
velo
pmen
ts
that
hav
e sh
aped
th
e pr
esen
t day
tra
vel a
nd
tour
ism
sec
tor
Che
ck o
n as
sign
men
t 1.1
pro
gres
s Fi
nish
tim
elin
e
AS1
0 E
valu
atin
g ot
her p
eopl
e’s
wor
k
Rep
ort o
n as
sign
men
t pro
gres
s
SB p
p. 1
7–21
AS1
0 E
valu
atin
g ot
her
peop
le’s
wor
kCar
d, s
ciss
ors,
et
c. to
pre
pare
dis
play
Exa
mpl
e of
an
eval
uatio
n fo
rm
All
15
LO4:
Und
erst
and
how
tren
ds a
nd
fact
ors
are
curr
ently
affe
ctin
g de
velo
pmen
t of
trave
l and
to
uris
m
Intro
duct
ion
to tr
ends
affe
ctin
g tra
vel a
nd
tour
ism
and
thei
r effe
cts:
trav
el tr
ade
pres
s; k
now
ledg
e an
d pr
ovis
ion
of
reso
urce
s
AS1
1 W
hat’s
goi
ng o
n?
Stu
dy o
f pre
ss, c
hoic
e of
sto
ries
for d
iscu
ssio
n
Con
tribu
te to
dis
cuss
ion,
not
es
on s
umm
ary
SB p
p. 2
3–27
AS1
0 W
hat’s
goi
ng o
n?
Sun
day
trave
l pre
ss, r
elev
ant
new
s st
orie
s e.
g. e
xtre
me
clim
atic
con
ditio
ns, b
ombs
, he
alth
sca
res
Trad
e m
agaz
ines
and
inte
rnet
tra
vel n
ews
site
s
P4,
M3
AS1
1 E
ncou
rage
le
arne
rs to
repo
rt on
th
eir f
indi
ngs
on a
re
gula
r bas
is
16
LO4:
Und
erst
and
how
tren
ds a
nd
fact
ors
are
curr
ently
affe
ctin
g de
velo
pmen
t of
trave
l and
to
uris
m
Key
sta
tistic
s
Stu
dy s
tatis
tics
and
iden
tify
trend
s A
S12
UK
resi
dent
s’ v
isits
abr
oad
SB p
p. 2
3–27
AS1
1 U
K re
side
nts’
vis
its
abro
ad
Trav
el tr
ends
repo
rts
AB
TA tr
ends
repo
rt
Inte
rnet
P5,
M3
Mor
e ab
le le
arne
rs
can
seek
out
furth
er
stat
istic
s to
ana
lyse
fro
m th
e V
isitB
ritai
n w
ebsi
te
(ww
w.v
isitb
ritai
n.co
m)
or fr
om
ww
w.s
tatis
tics.
gov.
uk.
17
LO4:
Und
erst
and
how
tren
ds a
nd
fact
ors
are
curr
ently
affe
ctin
g de
velo
pmen
t of
trave
l and
to
uris
m
Sho
rt-te
rm tr
ends
: di
scus
sion
SB
act
ivity
Whi
ch c
ateg
ory
do
you
belo
ng to
?
SB a
ctiv
ity T
ouris
m tr
ends
Par
ticip
ate
in d
iscu
ssio
n A
S12
UK
resi
dent
s’ v
isits
abr
oad
SB p
p. 2
4–26
AS1
2 U
K re
side
nts’
vis
its
abro
ad
P4,
P5,
M3
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 5
Unit 1 Investigating the travel and tourism sector BTEC Level 3 National Travel and Tourism
Wee
k O
utco
me/
topi
c C
onte
nt
Lear
ner a
ctiv
ity
Res
ourc
es
Ass
essm
ent
and
PLTS
St
retc
h an
d su
ppor
t
18
LO4:
Und
erst
and
how
tren
ds a
nd
fact
ors
are
curr
ently
affe
ctin
g de
velo
pmen
t of
trave
l and
to
uris
m
Key
dev
elop
men
ts in
tran
spor
t: gr
owth
or
regi
onal
airp
orts
; with
draw
al o
f de
stin
atio
ns b
y lo
w-c
ost a
irlin
es
AS1
3 Li
fest
yles
SB
p. 2
5
AS1
3 Li
fest
yles
Acc
ess
to In
tern
et, S
unda
y tra
vel p
ress
, bro
chur
es, T
rade
m
agaz
ines
Whi
tebo
ard
and
pens
P5,
M3,
A
S13
Mor
e ab
le
lear
ners
can
go
on to
co
mpa
re in
furth
er
deta
ils th
e tw
o ca
se
stud
y’s
19
LO4:
Und
erst
and
how
tren
ds a
nd
fact
ors
are
curr
ently
affe
ctin
g de
velo
pmen
t of
trave
l and
to
uris
m
Fact
ors
affe
ctin
g tra
vel a
nd d
isas
ters
, he
alth
war
ning
s, te
rroris
m, e
nviro
nmen
t, re
cess
ion
Che
ck o
n as
sign
men
t pro
gres
s
R L
earn
ers
prep
are
for a
gro
up
disc
ussi
on a
bout
tren
ds a
nd
fact
ors
that
hav
e af
fect
ed th
e de
velo
pmen
t of t
he tr
avel
and
to
uris
m in
dust
ry
Res
earc
h an
d co
mpl
ete
asse
ssm
ent a
ctiv
ity 1
.2
SB p
p. 2
6–28
Acc
ess
to In
tern
et, S
unda
y tra
vel p
ress
, bro
chur
es, T
rade
m
agaz
ines
Ass
ignm
ent,
SB p
35
Whi
tebo
ard
and
pens
Ass
essm
ent
activ
ity 1
.2
P4,
P5,
M2,
D
2
Som
e le
arne
rs m
ay
need
sup
port
to
prep
are
at le
ast t
hree
m
ain
poin
ts, s
ome
lear
ners
may
do
mor
e
20
LO3,
LO
4 C
heck
on
assi
gnm
ent p
rogr
ess
SB J
ust c
heck
ing
Com
plet
ion
of a
ssig
nmen
t
SB p
p. 3
0
Whi
tebo
ard
and
pens
P4,
P5,
M2,
D
2
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 1
Unit 1 Investigating the travel and tourism sector BTEC Level 3 National Travel and Tourism
Less
on p
lan
– W
eek
1 Ai
ms
To g
ive
an o
verv
iew
of t
he u
nit a
nd h
ow it
is a
sses
sed
To p
rovi
de a
n in
trodu
ctio
n to
tour
ism
and
type
s of
tour
ists
SB =
Stu
dent
Boo
k A
S =
Act
ivity
she
et
This
is a
180
-min
ute
less
on.
Lear
ning
obj
ectiv
es
● A
ll le
arne
rs w
ill u
nder
stan
d le
arni
ng o
utco
mes
for u
nit a
nd a
sses
smen
t crit
eria
●
All
lear
ners
will
be
able
to d
efin
e to
uris
m a
nd k
now
the
diffe
rent
type
s of
tour
ist.
● M
ost l
earn
ers
will
und
erst
and
why
tour
ism
is im
porta
nt
Tim
ing/
co
nten
t Tu
tor a
ctiv
ity
Lear
ner a
ctiv
ity
Res
ourc
es
Indi
vidu
alis
ed
activ
ity/d
iffer
entia
tion
PLTS
Fu
nctio
nal
Skill
s
20 m
inut
es
Intro
duce
the
unit,
the
lear
ning
out
com
es a
nd h
ow
the
unit
is a
sses
sed;
run
star
ter a
ctiv
ities
O
ver t
o yo
u: M
ario
, 18-
year
-old
BTE
C N
atio
nal
lear
ner
Set o
ff: T
ouris
m is
big
bu
sine
ss!
SB p
p. 1
-5
Cop
ies
of u
nit s
peci
ficat
ion
Writ
e in
not
es fo
r in
divi
dual
s’ n
eeds
as
appr
opria
te
P1 PL
TS:
20 m
inut
es
Wha
t is
tour
ism
?
Def
ine
and
faci
litat
e di
scus
sion
Lear
ners
mak
e up
thei
r ow
n de
finiti
ons
of to
uris
m
in p
airs
and
dis
cuss
with
w
hole
gro
up
SB p
p. 3
-5
PPT
slid
e 1
P
1 PLTS
:
30 m
inut
es
Con
tribu
tion
to th
e ec
onom
y
Giv
e la
test
figu
res
on n
umbe
rs e
mpl
oyed
, typ
es o
f jo
bs, m
oney
spe
nt
List
en a
nd ta
ke n
otes
SB
pp.
3-5
P1 PL
TS:
20 m
inut
es
Type
s of
tour
ists
Def
ine
type
s of
tour
ists
, que
stio
n an
d di
scus
s
Dis
cuss
and
com
e up
with
ow
n ex
ampl
es fr
om lo
cal
envi
ronm
ent
SB p
p. 4
-5
P
1 PLTS
:
30 m
inut
es
Type
s of
tour
ists
SB
act
ivity
Typ
es o
f to
uris
ts
SB p
p. 4
-5
SB a
ctiv
ity T
ypes
of
tour
ists
Mor
e ab
le s
tude
nts
corr
ect
each
oth
ers’
wor
k an
d m
ake
up th
eir o
wn
ques
tions
P1 PL
TS:
15 m
inut
es
Bre
ak
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 2
BTEC Level 3 National Travel and Tourism
Unit 1 Investigating the travel and tourism sector
Tim
ing/
co
nten
t Tu
tor a
ctiv
ity
Lear
ner a
ctiv
ity
Res
ourc
es
Indi
vidu
alis
ed
activ
ity/d
iffer
entia
tion
PLTS
Fu
nctio
nal
Skill
s
30 m
inut
es
Che
ck re
spon
ses
to S
B ac
tivity
and
ask
que
stio
ns;
Whi
ch ty
pes
of to
uris
t are
the
mos
t im
porta
nt lo
cally
an
d w
hy?
Whi
ch ty
pes
spen
d m
ore
mon
ey, e
tc.
Con
tribu
te to
dis
cuss
ion
SB p
p. 4
-5
P
1 PLTS
:
15 m
inut
es
Che
ck le
arni
ng s
o fa
r by
ques
tioni
ng; i
ntro
duce
un
it as
sign
men
t.
Res
pond
to q
uest
ions
SB
pp.
1-5
Cop
ies
of u
nit a
ssig
nmen
t
P
1 PLTS
:
Rev
iew
of
sess
ion
Wha
t wen
t wel
l?
Wha
t cou
ld b
e be
tter?
Wer
e in
divi
dual
nee
ds m
et?
P
1 PLTS
:
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free.
Unit 1 Investigating the travel and tourism sector
1
BTEC Level 3 National Travel and Tourism
Interview What experience do you have of the travel and tourism sector? Interview a colleague about a holiday or trip they have been on (the most recent they can think of) and make notes on all the aspects of the trip using the following table.
Question Response Sector component
Where did you (or someone else) book the holiday or trip?
What did the holiday or trip include?
What documents did you need for travel?
How did you travel?
Where did you stay?
What facilities did you use while you were away?
What sources of information did you use prior to going away?
What sources of information did you use whilst away?
Complete the second column with your interviewee’s answers and then try to complete the third column with the relevant component of the sector. For example, travelling by plane as a response leads to the transport (air) component of the sector. Keep all your information for a group discussion. Discuss how many of the components are needed for a holiday. Are any more important than others?
AS1
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free.
Unit 1 Investigating the travel and tourism sector
1
BTEC Level 3 National Travel and Tourism
Trip of a lifetime Design a diagram or poster to illustrate the links between the different components of the travel and tourism sector. Include text, pictures, diagrams and cuttings showing different types of organisations and how they are linked. Make some explanatory notes that could be displayed alongside or on the poster. Your diagram or poster should relate to the following scenario.
Panday Rafir is going on the trip of a lifetime to Australia. Her dad has given her £2,000 to spend. She has made a list of all the things she needs to do to plan her trip. Of course, she may use travel agents or other organisations to do some of the things on her list.
Your poster or diagram should indicate the various components of the industry that Panday will use and how they link together. For example, if a travel agent contacts an airline to book Panday’s ticket to Australia, the travel agent is linked to the airline, as they book a ticket using the airline’s reservation system and get paid a commission by the airline for making the booking. Remember to add explanatory notes to make the different links clear.
Here is Panday’s list. Tick each item as it is dealt with. Present your poster to your group.
AS2
To Do:
● Find out about Perth and Sydney to plan where to go and what to see
● Book a ticket from Sydney to Perth
● Research prices of air tickets to Sydney from London and book
● Visit Trailfinders to ask their advice on tickets
● Find out if there is any government advice about travelling to Australia
● Arrange to collect mail somewhere in Sydney
● Get a passport
● Get a visa
● Find out any medical requirements
● Arrange a place to stay for the first few nights in Sydney
● Get some Australian dollars and travellers cheques
● Get insured
● Buy a rucksack
© Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free.
Unit 1 Investigating the travel and tourism sector
1
BTEC Level 3 National Travel and Tourism
Profit or not? Who does what? Match up the organisations with the different sectors. Fill in the table below, listing whether the organisations shown are in the profit or not-for-profit sector.
Organisation Profit or not-for-profit
Brighton Tourist Information Centre
The National Trust
Department for Culture, Media and Sport
First Choice
Tourism Concern
East of England Development Agency
Holiday Inn
Ryanair
English Heritage
Travel Weekly
The National Portrait Gallery
Alton Towers
The Museum of the Moving Image
Civil Aviation Authority
Youth Hostel Association
Definition dominoes
Work in a small group and make a game of dominoes that your class can play to help them remember the types of organisations in the travel and tourism sector and how they inter-relate. On one half of the domino, write a term or the name of a type of organisation. On the other half, write a definition of a different term or type of organisation. When you have a full set, give them to another group and see how quickly they can match them all up.
Here is an example.
Tour operator
The government department responsible for tourism
AS3