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    INTRODUCTION

    1.1 ABOUT THE STUDY

    Welfare measures are inevitable to any organization where

    workers are involved. An organizations responsibility to its employees

    extends beyond the payment of wages for their services. The employees

    welfare on and off the job within the organization is a vital concern of the

    employer. Providing a safe and healthy environment is a pre-requisite for

    any productive effort. This research deals with the study on the welfare

    measures provided to the employees at industrial settings.

    PROBLEM IDENTIFICATION

    The employees have to deal with huge machinery and handle

    heavy cargo and containers. The unfamiliarity in the nature of cargo they

    handle and the danger involved in handling them makes the employees

    prone to higher degree of risk.

    Satisfying or fulfilling the safety and security needs of the workers,

    would give them a better motivation and more time to concentrate on job

    performance. A voluntary approach on the part of the management to offer

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    welfare programmes which are over and above what is laid down by the

    law would boost the morale of the employees and motivate them to

    perform better. A preliminary study conducted by the researcher with

    respect to welfare showed that there was scope for improvement in certain

    areas. This formed the basis of the research problem.

    1. WELFARE MEASURES INSIDE THE WORK PLACE

    Conditions of the work environment

    Neighborhood safety and cleanliness; attention to

    approaches House keeping i.e., up keeping of premises,

    workshop sanitation and cleanliness, temperature, ventilation,

    lighting elimination of dust smoke control of effluents

    convenience and comfort during work, that is operative posture,

    seating arrangements Distribution of work hours and provisions

    for rest hours, mealtimes and breaks.

    Workmens safety measures, that are maintenance of machines

    and tools, fencing of machines, providing guards, and first aid

    equipment, Notice boards, posters, pictures, slogan, information

    or communication.

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    Conveniences;

    Urinals, washbasins, bathrooms provisions for waste disposals.

    Provision of drinking water, water coolers canteen service,

    meals, mobile canteens management of workers clock

    education, restroom, reading room and library.

    Workers health services

    Factory health centre, dispensary, ambulance,

    emergency, aid, medical examination for workers, health

    education, health research family planning services.

    Women and child welfare

    Antenatal and postnatal care, material aid, crche and

    child care, womens general education, separate service for

    women workers that is lunch rooms.

    Workers recreation:

    Indoor games strenuous games to be avoided during

    intervals of work

    Employment follows up:

    Progress of the operative in employee work employees

    adjustment problems with regard to machine and workload

    supervisors and colleagues.

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    2. WELFARE MEASURES OUTSIDE THE WORK PLACE:

    The welfare measures outside the working environment

    include the following;

    (a) Housing: bachelors quarters, family residences according

    to types and rooms

    (b) Water, sanitation, waste disposals

    (c) Roads lighting parks, recreation play grounds

    (d) Schools- nursery, primary, secondary high school

    (e) Markets, co- operatives and societies

    (f) Bank

    (g) Transport

    (h) Communication post, telegraph and telephone

    (i) Health and medical services

    (j) Recreation, game, club, craft centers, cultural

    programmes

    Apart from the welfare provided by concern within and

    outside the working environment, there are certain welfare

    provides by the government, track unions and voluntary

    agencies

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    Objective of the study

    Primary Objective: To study the level of satisfaction of employees

    regarding welfare measures.

    Scope of the study

    This study would give an overview of the welfare measures. Since

    welfare measures are two important elements essential for improving the

    productivity of an organization, a study on the existing welfare measures

    would help the organization perform better.

    Limitations of the study

    Due to time constraints the sample size had to be confined to

    100

    NEED FOR THE STUDY

    The study was conducted in order to find out Welfare Measures

    provided to employees by the VECTRA ADVANCED ENGG.PVT.LTD.

    The study reveals the various employee Welfare Measures and the level

    of satisfaction and dissatisfaction of the workers with respect to the

    measures provided by the Company.

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    The study helps to understand the condition of the workers in the

    company. Thus the industrial worker is indeed a soldier safeguarding the

    social and economic factors of the Industrial Economy. Therefore there is

    need to take care of the worker, to provide both statutory and non

    statutory facilities to them which has direct influence on the social and

    economic development of the organization as well as the nation.

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    1.2ABOUT THE COMPANY

    Formerly known as Tatra Trucks India Limited the facility was the

    Vectra Groups first manufacturing plant in India. Tatra Vectra Motors Ltd.

    manufactures Tatra trucks in India and is located in Hosur (Tamil Nadu)

    around 35 kms from Bangalore. The fully integrated manufacturing facility

    includes an engine assembly and testing plant, a cabin welding shop, a

    frame fabrication shop and a test track.

    Tatra trucks are based on the unique "Tatra Design" featuring a

    spine tube frame with a covered central tube carrying the drive line and

    independently swinging half-axles. Tatra Hemang and T-815 dump

    trucks have a significant presence in the construction and mining sectors

    and are running successfully in the harshest of terrains across India.

    Tatras quality of its trucks is demonstrated by the fact that it has

    won the Paris-Dakar rally six times in the last ten years

    Tatra trucks are based on the unique "Tatra Design" featuring a

    spine tube frame with a covered central tube carrying the drive line and

    independently swinging half-axles. Tatra Hemang and T-815 dump

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    trucks have a significant presence in the construction and mining sectors

    and are running successfully in the harshest of terrains across India.

    Tatra to set up Seating Systems plant

    Tatra Trucks India Limited is in the process of setting up a

    manufacturing plant for Seating Systems for buses in Hosur, Tamil Nadu.

    It is expected to be commissioned by October this year.

    The project is fuelled by a technical collaboration that the company

    recently forged with Fainsa, Spain. Managing director Rakesh Jinsi said

    The new unit will make seating systems for luxury buses as well as city

    buses. We will also make these systems for the railways. The company is

    in talks with several big and small coach builders for its products. The

    plant would have a capacity of 250,000 per year.

    Vectra to expand its helicopter operations

    The Vectra group, a NRI promoted London based company is

    setting up a joint venture, Vectra Advance materials private Ltd., to

    manufacture defence equipment besides expanding their helicopter

    operations in India by adding 10 new helicopters in the existing fleet of

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    seven. The company is planning to invest about $200 million in the next

    three to four years time in India to expand its activities and launch new

    businesses Vectra group chairman RK Rishi told FE.

    Vectra to set up JV in Abu Dhabi

    This is another first for the Indian Automotive Industry. The UK based,

    NRI-promoted Vectra group has joined hands with Bang lore's Azad Body

    builders and UAE's Bin Jabr group to set up a tri-party joint venture in Abu

    Dhabi for locally building buses for the Gulf market.

    The JV agreement has already been inked and the venture -

    Intercontinental Industries - expects to commence operations by this year-

    end. The JV will build Luxury, commuter and mini school buses for the

    region.

    T 3 - B SERIES

    The Tatra Engines of T 3-B series are designed for use in a variety

    of industrial applications due the inherent advantages of air-cooling.

    Available in a range of 235 hp to 368 hp @1500 rpm. Can be used in a

    variety of applications like Power Generation, Locomotive, Marine, Fire

    Fighting pumps, Cranes and Compressors.

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    T 3-B Series Engine Special Features

    A tunnel type CRANK CASE integral with the valve gear

    mechanism housing. The bottom cover is equipped with an oil

    condensate sump in both front and rear parts and it can also be

    modified to mount a separate oil reservoir

    Bolt-on design CRANKSHAFT with split crank pins supported on

    antifriction bearings bolted on to each other thereby facilitating low

    cost replacements during the lifetime of the engine

    CONNECTING RODS with split heads and PISTONS with three

    piston rings

    Independent CYLINDERS AND CYLINDER HEADS with well-

    designed cooling ribs and joined by Anchor Bolts to the Crankcase.

    Each head is provided with one intake and one exhaust valve. A

    single Camshaft operates the valves in both the rows of cylinder

    heads

    Forced LUBRICATION by a gear pump driven by the engine and

    equipped with thermostatic Oil Temperature Control. All TATRA

    Engines are fitted with a Full-low filter Centrifugal Oil Filter that

    ensures high degree of cleanliness of the Engine oil

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    AIR COOLING effected by a fan that forces air through the fins of

    cylinders and heads effectively. The fan speed is also controlled

    electronically depending on the temperature of the Engine

    FUEL SYSTEM incorporates an 8-element fuel injection pump with

    hydraulic control of the Injection start. Fuel injectors are assembled

    to the Cylinder Heads and Two-stage fuel filtration provided with

    filters and water - separators. Engines used in Gensets are

    provided with effective and Low-Cost Electronic Governors to

    enable synchronisation with other gensets

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    1.3 ABOUT THE INDUSTRY

    Vectra Group

    The Vectra Group is a multi-dimensional portfolio of companies that

    Operate in various business domains across the world. The core

    businesses of the Group are Engineering, Material Handling &

    Construction Equipment, Automotive and Real Estate, Information

    Technology & Services sectors. Operations of the Vectra Group are

    primarily in India and Eastern Europe spanning over 18 companies with 8

    manufacturing facilities in 6 countries. In addition Vectra Group has

    representative offices and/or investments in France, Russia, Singapore

    and Hungary with the Groups headquarters in the U.K.

    Vision

    Today the Vectra team comprises of over 1500 people around the

    globe led by a dynamic and entrepreneurial management. The vision of

    Vectras leadership is To grow the organization into a global

    corporation with local focus by chartering new partnerships,

    introducing new technologies and continuously adding value to the

    Groups customers and stakeholders.

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    Vectra Limited is a U.K. incorporated company and our flagship

    company. It is primarily an investment vehicle for the group through which

    projects and their acquisitions are financed.

    About Terex Vectra Equipment (P) Limited

    Vectra group formed a Joint Venture with Terex Corporation Inc.,

    which is Worlds 3rd largest construction equipment manufacturer. This

    venture manufactures a range of construction equipments in a state of the

    art with manufacturing facility built over a 36 acre campus at Greater

    Noida (Delhi), India.

    The range of products includes:

    TX760 Backhoe Loader - a powerful and rugged machine to take

    on the rigors of Indian working conditions.

    Heman Skid Steer Loader - a powerful and versatile machine with

    attachments as many as 60, that can perform a vast range of operations

    from loading to sweeping, grading, waste material handling, trench

    digging, etc. Vectra is the first manufacturer of this equipment in India.

    Terex Vectra has an expansive dealer network across the country.

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    About Global Vectra Helicorp Limited

    Global Vectra Helicorp Limited (GVHL) is Indias largest private

    helicopter company, with a fleet of 29 aircraft, including Bell Helicopters

    (Bell 412) and Eurocopters (EC 155, B1, EC 135 P2, and AS 350 B3). The

    fleet of helicopters, which range from small light helicopters to medium

    sized twin helicopters, offer seating capacity of 4-12 passengers.

    GVHL offers off shore transportation services to the Oil and gas

    sector. The company has operations in both East & West coasts serving

    blue chip companies such as Reliance, British Gas, Gujarat State

    Petroleum Corporation, the largest Oil & Gas Company in India. Through

    its onshore Birdie division, GVHL offers charter and airport shuttle

    services throughout the country.

    GVHL is listed on the National Stock Exchange and the Mumbai

    Stock Exchange. It is an ISO 9001-2000, 14001-2004, and OHSAS

    18001-1999 certified company. These certifications cover all GVHL

    activities, including flight operations, engineering, safety, quality control,

    and commercial systems. GVHLs maintenance facility at the Juhu air

    base in Mumbai meets international quality standards and has received

    certification from the DGCA (Director General of Civil Aviation).

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    GVHL has a team of highly experienced pilots, all of whom are

    rated on the Bell 412 helicopter and Eurocopter. These pilots are

    predominantly from the defense services and possess extensive flying

    experience in all kinds of difficult environments. Their average flying

    experience is 7,500 flight hours.

    Key competitive strengths are:

    Long-term operations and strong relationships

    A large and modern fleet of helicopters

    State-of-the-art maintenance facilities in our own hanger

    In-house maintenance, repair and overhaul (MRO) support

    capabilities

    Experienced and professional management

    Focus on safety

    Indocopters Private Limited

    The dedicated facility in Greater Noida is the Maintenance, Repair

    and Overhaul centre for Eurocopter helicopters in India. Vectra Aviation is

    also responsible for sales & marketing of Eurocopters civil fleet in India.

    The facility boast of a state of the art Hangar, parts storage, training

    rooms, tool rooms, helipads and training facilities. Indocopters Private

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    Limited provides complete after-sales support, spare parts logistics &

    distribution for the Eurocopter customers in India. The team at Indocopters

    Private Limited comprises of qualified and trained engineers, technicians

    and logistics support personnel to cater to the needs of the rapidly growing

    aviation market in India.

    About Vectra Glosec Pvt. Ltd.

    Vectra Glosec is part of the Vectra Group of companies, and

    focuses of providing state of the art 'integrated security solutions' to

    various industries. VGPL has exclusive technology partners who are world

    leaders in their respective fields.

    Vectra and its partners now provide cutting-edge technology

    solutions in the field of security, offering consultancy, design, manufacture

    and installation of integrated security solutions, specifically designed for

    each individual application.

    All solutions are tailored to specific requirements based on the

    threat level conceived and these solutions vary from conventional stand

    alone systems to complex IP based solutions.

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    Some of the areas in which solutions offered are:

    Perimeter security solutions

    CCTV systems for surveillance

    Access Control

    Under vehicle scanning systems

    Biometrics

    Baggage & Cargo scanning systems

    Metal, narcotics & explosive detectors

    Traffic control systems

    About India Exposition Mart Limited

    Vectra is the largest shareholder in this world class exposition

    facility. Located in Greater Noida and easily accessible from the capital of

    India, New Delhi, the India Exposition Mart aims to be the one-stop shop

    for Indian cottage industry products. Spread over 235,000 square metres,

    the India Expo Mart is on par with the best in the world. The complex has

    about 1800 Marts each of 24 square meters in the present two phases of

    its project and also 4 gigantic exhibition halls to provide event based

    space to exhibition halls. The entire complex is centrally air conditioned

    and provides a world class ambience for international exposition fairs.

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    2.1 OBJECTIVE OF THE STUDY

    Primary Objective: To study the level of satisfaction of employees

    regarding welfare measures.

    Secondary Objectives: To study the perception of the employees

    regarding welfare measures provided to them.

    To analyze if the level of satisfaction is different among the various

    categories of employees and departments.

    To suggest provision of more safety and welfare measures to

    improve the performance of the employees.

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    2.2 SCOPE OF THE STUDY

    This study would give an overview of the welfare measures as

    found in the organization. Since welfare measures are of two important

    elements essential for improving the productivity of an organization and

    the study on the existing welfare measures would help the organization

    perform better.

    This study would throw light on the perception of the employees

    regarding Employee welfare measures. This study would also help to

    analyze if there is dependence between departments and categories and

    the level of satisfaction of welfare measures and suggest provisions of

    more safety and welfare measures.

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    2.2 LIMITATIONS OF THE STUDY

    The data was collected only in the particular area.

    The time is the main constrain for doing the project.

    It is applicable only for this concern.

    The respondents have replied to the queries recalling from their

    memory. Therefore recall bias and personal bias are possible.

    The respondents were unable or unwilling to give a complete

    and accurate response to certain questions.

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    2.3 RESEARCH METHODOLOGY

    Research methodology is a way of systematically solving the

    research problem. Research methodology deals with the research design

    used and methods used to present the study.

    Research Design

    A research design is a detailed blue print used to guide a

    research study toward its objective. The process of designing a research

    study involves many interrelated decisions. The most significant decision

    is the choice of research approach, because it determines how the

    information will be obtained. The choice of the research approach

    depends on the nature of the research that one wants to do.

    The research design adopted for this study is Descriptive

    Research. Descriptive method was adopted because it deals with

    description of the state of affairs as it exist at present

    The next step in research study after collecting data is the

    sampling process. When a decision is made to use the sample, a number

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    of factors must be taken into consideration. The various steps involved in

    the sampling process are:

    Identifying target population.

    Determining sample frame.

    Selecting sampling procedure.

    Determine sample size.

    Execute sampling

    Obtaining information from respondents.

    Generating information for decision making.

    The sampling technique had to be selected. There are two types of

    sampling techniques:

    Probability sampling

    Non-probability sampling

    Among the probability sampling, the sampling used in this study

    was Stratified sampling.

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    SAMPLE METHOD

    SIMPLE RANDOM SAMPLING: -

    A random sample is a sample selected in such a way that every

    item in the population has an equal chance of being included Random

    sampling methods are further divided into Unrestricted and Restricted

    methods. Unrestricted method is used in restricted methods also in one

    stage or another

    Sample size

    The sample size is restricted to 100 employees.

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    passed through the statistical process. In this study, the data was

    collected from the primary source through interview schedule.

    Statistical Techniques

    This phase consists of the data analysis of the data collected

    based on the simple random probabilistic sampling technique. The data

    collected were analyzed using the following methods

    Percentage Analysis

    The number of responses of each category is summarized to

    percentage format for the convenience to use other statistical tools namely

    pie chart and bar diagrams.

    STATISTICAL TOOLS

    Chi-Square Test

    This test allows us to determine whether two attributes are

    independent of each other. In this study chi-square has been used to test

    if there is an association between various variables and the overall level of

    satisfaction of safety and welfare measures.

    2 = {(Oi Ei)2 / Ei }

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    QUESTIONNAIRE DESIGN

    OPEN ENDED QUESTIONNAIRE

    MULTICHOICE QUESTIONNARIE

    DICHOTOMOUS QUESTIONS

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    aspects of personnel management such as recruitment, selection,

    training, promotion, and transfer performance appraisal and career

    development.

    In 2004 a study was conducted on the welfare measures provided

    to the employees of vectra advanced engg. Pvt. Ltd by Ms. N Sangeetha

    of Bharathiyar University. This study was based on the low level

    employees contrary to my project work which focus on the all level

    employees. This was helpful to me with regard to the selection of samples

    and using statistical tools. I have done my research work independently

    and both the studies are independent.

    Definitions of welfare

    Anything done for the intellectual, physical, moral and

    economic betterment of the workers, whether by employers,

    by government or by other agencies, over and above what is

    laid down by law or what is normally expected of the

    contractual benefits for which workers may have bargained.

    Well-doing or well-being in any respect; the enjoyment of

    healthandthecommonblessingsoflife; exemptionfromany

    evilorcalamity; prosperity; happiness.

    29

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    TABLE 3.1

    AGE GROUP OF THE EMPLOYEES

    .

    INTERPRETATION:

    The above table shows that in 30% of the respondents are in

    the age group between 20 30; 45% of the respondents are 31

    40 age group. And 25% of the respondents are above 40 years of

    age.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    20-30 30 30%

    31-40 45 45%

    Above40 25 25%

    TOTAL 100 100%

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    CHART 3.1

    AGE GROUP OF THE EMPLOYEES

    30

    45

    25

    010

    20

    30

    40

    50

    20-30 31-40 Above40

    PERCENTAGE

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    TABLE3.2

    SEX RATIO IN THE ORGANISATION

    INTERPRETATION:

    The above table shows that 78% are male workers

    and 22% female workers.

    PARTICULARS

    NO OF

    RESPONDENTS PERCENTAGE

    MALE 78 78%

    FEMALE 22 22%

    TOTAL 100 100%

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    CHART 3.2

    SEX RATIO IN THE ORGANISATION

    NO OF RESPONDENTS

    78

    22

    0

    20

    40

    60

    80

    100

    MALE FEMALE

    PERCENTAGE

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    TABLE 3.3

    MARITAL STATUS OF THE RESPONDENTS

    INTERPRETATION:

    The above table shows majority 60% of the respondents are

    married and 40% of the respondents are unmarried.

    PARTICULARSNO OF

    RESPONDENTS PERCENTAGE

    MARRIED 60 60%

    UNMARRIED 40 40%

    TOTAL 100 100

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    CHART 3.3

    NO OF RESPONDENTS

    60

    40

    0

    20

    40

    60

    80

    MARRIED UNMARRIED

    PERCENTAGE

    35

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    TABLE 3.4

    EDUCATIONAL QUALIFICATION OF THE EMPLOYEES

    INTERPRETATION:

    The above table shows 20% of the respondents SSLC

    qualified and 27% of them are ITI holders 35% of the respondents are

    DIPLAMO holders and 18% of the respondents DEGREE holders.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    SSLC 20 20%

    ITI 27 27%

    DIPLAMO 35 35%

    DEGREE 18 18%

    TOTAL 100 100%

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    CHART 3.4

    EDUCATIONAL QUALIFICATION OF THE EMPLOYEES

    37

    NO OF RESPONDENTS

    2027

    35

    18

    0

    10

    20

    30

    40

    SSLC ITI DIPLAMODEGREE

    PERCENTAG

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    TABLE 3.5

    MONTHLY SALARY OF THE RESPONDENTS

    Monthly salary No of Respondents Percentage

    Below 5000 28 28%

    5001-7500 35 35%

    7501-10000 20 20%

    Above 10000 17 17%

    Total 100 100%

    INTERPRETATION:

    The above table shows 28% of the respondents having below 5000

    salary. And 35% of the respondents having 5001 to 7500 salary. 20% of

    the respondents 7501 to 10000 salary 17% of the respondents having

    above 10000 salaries.

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    CHART 3.5

    MONTHLY SALARY OF THE RESPONDENTS

    39

    No of Respondents

    28

    35

    2017

    0

    10

    20

    30

    40

    Below 5000 5001-7500 7501-10000 Above 10000

    PERCENTAGE

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    TABLE 3.6

    WORK EXPERIENCE IN THE ORGANIZATION

    INTERPRETATION:

    The above table shows 25% of the respondents having below 5

    year work experience. And 35% of the respondents having 5 to 10 year

    work experience 18% of the respondents having 11 to 15 year work

    experience and 22% of the respondents having above 15 year work

    experience.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    Below 5 25 25%

    5 to 10 35 35%

    11 to 15 18 18%

    Above15 22 22%

    TOTAL 100 100%

    40

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    CHART 3.6

    WORK EXPERIENCE IN THE ORGANIZATION

    NO OF RESPONDENTS

    25

    35

    1822

    0

    10

    20

    30

    40

    Below 5 5 to 10 11 to 15 Above15

    PERCENTAGE

    41

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    .

    TABLE 3.7(A)

    STATUS OF LOANS AND ADVANCES

    INTERPRETATION:

    The above table shows 78% of the respondents say loans and

    advances are provided for employee benefits. 22% of the respondents say

    not providing loans and advances.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    YES 78 78%

    NO 22 22%

    TOTAL 50 100

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    CHART 3.7(A)

    STATUS OF LOANS AND ADVANCES

    43

    NO OF RESPONDENTS

    78

    22

    0

    20

    40

    60

    80

    100

    YES NO

    PERCENTAG

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    Table 3. 7(B)

    LOANS AND ADVANCES TO RECEIVE

    INTERPRETATION:

    The above table shows 18% of the respondents say provide for

    education loan. And 23% of the respondents say provide for housing loan

    21% of the respondents say provide for personal loan. And 16% of the

    respondents say provide for other benefits.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    Education loan 18 18%

    House loan 23 23%

    Personal loan 21 21%

    Others 16 16%

    44

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    CHART3. 7(B)

    LOANS AND ADVANCES TO RECEIVE

    18

    2321

    16

    0

    510

    15

    20

    25

    Education loan House loan Personal loan OthersLOANS AND ADVANCES TO RECEIVE

    PERCENTAGE

    NO OF RESPONDENTS

    45

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    TABLE 3.8

    SATISFIED WITH BONUS

    INTERPRETATION:

    The above table shows 20% of the respondents having highly satisfied

    with the bonus. And 58% of the respondents having satisfied with the

    bonus. 18% of the respondents having neutral 4% of the respondents

    having dissatisfied with the bonus.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    Highly satisfied 20 20%

    satisfied 58 58%

    Neutral 18 18%

    Dissatisfied 4 4%

    Highly dissatisfied

    0 0%

    46

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    CHART3. 8

    SATISFIED WITH BONUS

    4

    0

    20

    58

    18

    010

    20

    30

    4050

    60

    70

    1 2 3 4 5 6

    SATISFIED WITH BONUS

    PERCENTAGE

    NO OF RESPONDENTS

    47

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    TABLE 3. 9

    HAPPY WITH THE WELFARE MEASURE

    INTERPRETATION:

    The above table shows 67% of the respondents say happy with

    the welfare measure. And 11% of the respondents say not happy with the

    welfare measure 20% of the respondents say only for some extent. And

    2% of the respondents say no opinion.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    Yes 67 67%

    No 11 11%

    To an extent 20 20%

    No opinion 2 2%

    Total

    100 100%

    48

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    CHART3. 9

    HAPPY WITH THE WELFARE MEASURE

    NO OF RESPONDENTS

    67

    11 20 2010

    2030

    4050607080

    Yes No ToAn extent No opinion

    PERCENTAGE

    49

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    TABLE 3.10

    WELFARE MEASURES HELP TO

    INTERPRETATION:

    The above table shows that 17% of the respondents strongly

    agree to the fact that welfare measures help in creating better industrial

    relations, 68% agree, 4% disagree and 11% didnt have an opinion on

    this. 19% of the respondents strongly agree that welfare measures help in

    creating greater loyalty, 75% agree and 6% did not have an opinion.21%

    of the respondents strongly agree that welfare measures help to foster

    team spirit, 72% agree, 3% disagree and 4% did not have an opinion.

    Welfare measures help :

    StronglyAgree

    AgreeNo

    OpinionDisagree

    StronglyDisagree

    No. % No. % No. % No. %

    To create better industrialrelations

    17 17 68 68 11 11 4 4 0

    To create greater loyalty 19 19 75 75 6 6 0 0 0

    To foster team spirit 21 21 72 72 4 4 3 3 0

    50

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    CHART3. 10

    WELFARE MEASURES HELP TO

    T

    51

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    TABLE 3.11

    OPINION ABOUT THE WELFARE MEASURES

    Welfare measuresHighly

    SatisfactorySatisfactory Neutral

    Dissatisfactory

    Highly

    Dissatisfactory

    Medical facilities 14 63 3 20 0

    Canteens 0 57 3 37 3

    Rest rooms 0 42 5 48 5

    Recreational facilities 2 73 12 13 0

    Educational facilities 1 69 16 14 0

    Transport facilities 18 69 12 1 0

    Housing facilities 6 71 13 10 0

    First Aid facilities 22 69 9 0 0

    Toilet facilities 27 67 6 0 0

    INTERPRETATION

    The above table shows that the responses of the employees are

    clustered in the satisfactory region. This shows that a majority of the

    respondents are satisfied with the welfare measures. The welfare

    measure that most of the employees are dissatisfied with is canteen

    facilities and rest room facilities.

    52

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    CHART 3.11

    OPINION ABOUT THE WELFARE MEASURES

    N O O F R E S P O N D E

    14

    0 02 1

    18

    6

    22

    27

    63

    57

    42

    73

    69 6971

    6967

    3 35

    12

    16

    12 13

    96

    20

    37

    48

    13 14

    1

    10

    0 003

    5

    0 0 0 0 0 00

    10

    20

    30

    40

    50

    60

    70

    80

    Me d ic a l fa c i li t ie s Ca n te e n s R e s t r oo m s R e c re a t io n a l

    facilities

    Educat iona l

    facilities

    Transport

    facilities

    Housing faci l it iesFirst A id faci l i t iesToilet facil ities

    OPINION ABOUT THE WELFARE ME

    PERCENTAGE

    Highly Sat isfactorySatisfactoryNeutral Dissat isfactoryHighly Dissat isfact

    53

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    TABLE 3.12

    Welfare measures satisfy needs

    ParticularsNo. of

    RespondentsPercentage

    Always 42 42%

    Sometimes 56 56%

    Never 2 2%

    No Opinion 0 0

    INTERPRETATION:

    The above table shows that 42% of the respondents feel that the

    welfare measures always help to satisfy their needs, 56% feels that it

    helps sometimes and 2% believe that it never helps.

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    CHART 3.12

    WELFARE MEASURES SATISFY NEEDS

    NO OF RESPONDENTS

    42

    56

    2 00

    10

    20

    30

    40

    50

    60

    Always Sometimes Never No Opinion

    SATISFY NEEDS

    PERCENTAGE

    No. of Respondents

    55

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    TABLE 3.13

    THE WELFARE MEASURES HELP IN THE SOLVING THE

    PROBLEMS

    INTERPRETATION

    The above table shows that 44% of the respondents say that the

    welfare measures help to solving the problems 52% of the respondents

    say that it solve the problems in sometimes and 3% of the respondents

    believe that it never solve the problems. 1% did not have an opinion

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    Always 44 44%

    Sometimes 52 52%

    Never 3 3%

    No opinion 1 1%

    TOTAL 100 100%

    56

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    CHART 3.13

    THE WELFARE MEASURES HELP IN THE SOLVING THE

    PROBLEMS

    57

    NO OF RESPONDENTS

    4452

    3 1

    0

    10

    20

    30

    40

    50

    60

    Always Sometimes Never No opinion

    PERCENTAG

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    TABLE 3.14

    LEVEL OF SATISFACTION OF WELFARE MEASURES

    ParticularsNo. of

    RespondentsPercentage

    Highly Satisfied 0 0%

    Satisfied 78 78%

    Neutral 4 4%

    Dissatisfied 18 18%

    Highly Dissatisfied 0 0%

    INTERPRETATION

    The above table shows that 78% of the respondents opined that

    they are satisfied with the existing welfare measures, 18% are dissatisfied

    and 4% was neutral in their opinion.

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    CHART 3.14

    LEVEL OF SATISFACTION OF WELFARE MEASURES

    59

    No. of Respondents

    0

    78

    418

    00

    20

    4060

    80100

    H

    ighly

    Sa

    tisfied

    Sa

    tisfied

    N

    eutral

    Dissa

    tisfied

    Highly

    Dissa

    tisfied

    PERCENTA

    GE

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    Table 3.15

    DISAPPOINTED BY ANY WELFARE MEASURE

    Particulars

    No. of

    Respondents Percentage

    Yes 23 23%

    No 77 77%

    Total 100 100

    INTERPRETATION

    The above table shows that 23% of the respondents say that they

    are disappointed by certain welfare measure but 77% of them say that

    they are not.

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    CHART 3.15

    DISAPPOINTED BY ANY WELFARE MEASURE

    61

    No. of Respondents

    23

    77

    0

    20

    40

    60

    80

    100

    Yes No

    PERCENTAGE

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    TABLE 3.15(A)

    DISAPPOINTED BY WELFARE MEASURE

    ParticularsNo. of

    RespondentsPercentage

    Medical facilities 2 2%

    Canteen food 16 16%

    Rest room facilities 2 2%

    Educational facilities 3 3%

    INTERPRETATION

    The above table shows that among the 23 respondents who were

    disappointed by certain welfare measures, 2% were disappointed by

    medical facilities, 16% by the canteen food, 2% by the rest room facilities,

    3% by the educational facilities,

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    CHART 3.15(A)

    DISAPPOINTED BY WELFARE MEASURE

    No. of Respondents

    2

    16

    2

    3Medicalfacilities

    Canteen food

    Rest roomfacilities

    Educationalfacilities

    63

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    TABLE 3.16

    SAFETY MEASURES PROVIDED

    Safety measures Adequate Inadequate No OpinionSafety helmets 76 11 13Leather gloves 62 24 14Safety goggles 78 16 6Safety boots 74 23 3Safety shoes 79 12 9Safety belt 66 22 12

    Safety mask 75 23 2

    INTERPRETATION;

    The above table shows that 24% of the respondents feel that the

    leather gloves provided are inadequate and 23% feel that the safety boots

    provided are inadequate.

    CHART 3.16

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    SAFETY MEASURES PROVIDED

    NO OF RESPONDENTS

    76

    62

    78 74 7966

    75

    1124

    1623

    1222 23

    13 146 3

    9 122

    0

    20

    40

    60

    80

    100

    Safety

    helmets

    Leather

    gloves

    Safety

    goggles

    Safety

    boots

    Safety

    shoes

    Safety

    belt

    Safety

    mask

    SAFETY MEASURES

    PERCENTAGE

    Adequate Inadequate No Opinion

    TABLE 3.17

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    USAGE OF SAFETY MEASURES PROVIDED

    ParticularsNo. of

    RespondentsPercentage

    Always 44 44%

    Sometimes 51 51%

    Never 3 3%

    No Opinion 2 2%

    INTERPRETATION

    The above table shows that 44% of the respondents say that they

    always make use of the safety measures provided to them, 51% uses

    them sometimes and 3% never uses it. And 2% say no opinion.

    66

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    CHART 3.17

    USAGE OF SAFETY MEASURES PROVIDED

    No. of Respondents

    4451

    3 20

    10

    20

    30

    40

    5060

    Always Sometimes Never No Opinion

    USAGE OF SAFETY MEASURES

    PERCENTAGE

    67

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    TABLE 3.18

    SATISFACTORY LEVEL OF DRINKING WATER FACILITY

    INTERPRETATION:

    The above table shows that the 34% of them are highly satisfied

    with drinking water facility 63% are satisfied with drinking water facilities

    3% of them are dissatisfied.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    HIGHLY SATISFIED 34 34%

    SATISFIED 63 63%

    DIS SATISFACTORY 3 3%

    TOTAL 100 100%

    68

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    CHART 3.18

    SATISFACTORY LEVEL OF DRINKING WATER FACILITY

    69

    NO OF RESPONDENTS

    34

    63

    3

    010203040506070

    HIGHLY

    SATISFIED

    SATISFIED

    DIS

    SATIS

    FACTORY

    PERCENTAGE

    NO OF

    RESPONDENTS

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    TABLE 3.19

    VENTILATION AND LIGHTING FACILITIES

    INTERPRETATION:

    The above the table shows that 34% of the respondents says they

    have sufficient ventilation, 62% of the respondents says that they have

    reasonable ventilation, 4% of the respondents says ventilation and lighting

    facilities as not at all adequate.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    SUFFICIENT 34 34%

    REASONABLE 62 62%

    NOT AT ALL 4 4%

    TOTAL 100 100%

    70

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    CHART 3. 19

    VENTILATION AND LIGHTING FACILITIES

    71

    NO OF RESPONDENTS

    34

    62

    4

    010203040506070

    SUFFICIE

    NT

    REA

    SONAB

    LE

    NOTATA

    LLPERCENTAGE

    NO OF

    RESPONDENTS

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    TABLE 3.20

    UNIFORM PROVIDED TO THE EMPLOYEES

    INTERPRETATION:

    The above the table shows that 16% of the respondents highly

    satisfied with uniform facilities, 66% of the respondents satisfied 18% of

    the respondents dissatisfied.

    PARTICULAR NO OF RESPONDENTS PERCENTAGE

    HIGHLY SATISFIED 16 16%

    SATISFIED 66 66%

    DIS SATISFIED 18 18%

    TOTAL 100 100%

    72

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    CHART3. 20

    UNIFORM PROVIDED TO THE EMPLOYEES

    TABLE 3. 21

    RESPONSE OF THE SATISFIED WITH THE PROVISIONS

    73

    NO OF RESPONDENTS

    16

    66

    18

    010203040506070

    HIGHLYSATISFIED

    SATISFIED DIS SATISFIED

    PERCENTAGE

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    Provisions Good Fair Not Fair Total Percentage

    Provident Fund 79 12 9 100 100%

    Pension 36 39 25 100 100%

    Insurance Scheme 38 42 20 100 100%

    Gratuity 24 39 37 100 100%

    INTERPRETATION:

    The above the table shows that 79% of the respondents say that

    good for provident fund, 12% say that fair and 9% say that not fair.39% of

    the respondents say that good for pension, 39% say that fair 25% of the

    respondents say that not fair. 38% of the respondents say that insurance

    scheme for good 42% of the respondents say that fair and 20% say that

    not fair. 24% of the respondents say that gratuity for good 39% of say that

    fair and 37% say that not fair.

    CHART 3.21

    RESPONSE OF THE SATISFIED WITH THE PROVISIONS

    74

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    79

    36 3824

    12

    39 42 39

    9

    25 20

    37

    0

    20

    40

    60

    80

    100

    Provident

    Fund

    Pension Insurance

    Scheme

    Gratuity

    PERCENTAG

    Good Fair Not Fair

    TABLE 3. 22

    ATTENDED SAFETY TRAINING PROGRAMMES

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    ParticularsNo. of

    RespondentsPercentage

    Yes 63 63%

    No 37 37%

    Total 100 100

    INTERPRETATION

    The above table shows that 63% of the respondents have attended

    safety training programmes and 37% of them have not attended the safety

    training program.

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    CHART 3. 22

    ATTENDED SAFETY TRAINING PROGRAMMES

    No. of Respondents

    63

    37

    0

    1020

    30

    40

    50

    60

    70

    Yes No

    pe

    rcentage

    77

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    TABLE 3.23

    LEVEL OF SATISFACTION OF EXISTING SAFETY

    MEASURES

    ParticularsNo. of

    RespondentsPercentage

    Highly Satisfactory 2 2%

    Satisfactory 89 89%

    Neutral 1 1%

    Dissatisfactory 8 8%

    Highly Dissatisfactory 0 0

    INTERPRETATION

    The above table shows that 2% of the respondents are highly

    satisfied with the safety measures, 89% are satisfied, 1% are neutral in

    their opinion and 8% are dissatisfied with the safety measures.

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    CHART3. 23

    LEVEL OF SATISFACTION OF EXISTING SAFETY

    MEASURES

    No. of Respondents

    2

    89

    1 8 00

    20406080

    100

    Highly

    Satisfactory

    Neutral

    Highly

    Dissatisfact

    ory

    percentage

    79

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    STATISTICAL ANALYSIS

    Category of workers and level of satisfaction of welfare

    measures

    H0: There is no significant association between the category of

    employees and their level of satisfaction regarding welfare

    measures.

    H1: There is a significant association between the category of

    employees and their level of satisfaction regarding welfare

    measures.

    Observed frequencies:

    Welfare measure Skilled Unskilled TOTAL

    Satisfactory 52 26 78

    Dissatisfactory 4 18 22

    TOTAL 56 44 100

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    Expected frequencies

    Welfare measure Skilled Unskilled TOTAL

    Satisfactory 78*56/100=43.68 78*44/100=34.32 78

    Dissatisfactory 22*56/100=12.32 22*44/100=9.68 22

    TOTAL 56 44 100

    O E O-E (O-E)/E

    52 43.68 8.32 1.58

    26 34.32 -8.32 2.01

    4 12.32 -8.32 5.61

    18 19.68 -8.32 7.15

    100 6 16.35

    Number of degree of freedom = (c-1)*(R-1)

    = (2-1)*(2-1)

    = 1*1

    = 1

    Table value for 1 df at 5% level=3.841

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    Result:

    H1 is accepted since the calculated value > the table value

    There is a significant association between the category of

    employees and their level of satisfaction regarding welfare

    measures.

    Attended safety training programmes and level of

    satisfaction of safety measures

    H0: There is no significant association between the fact that the

    employees have attended safety training programmes and their

    level of satisfaction regarding the existing safety measures.

    H1: There is a significant association between the fact that the

    employees have attended safety training programmes and their

    level of satisfaction regarding the existing safety measures.

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    Observed frequencies:

    Safety measure

    Attended safety training programmes

    TOTAL

    Yes No

    Satisfactory 52 3789

    Dissatisfactory 11 0 11

    TOTAL 63 37 100

    Expected frequencies

    Safety measure

    Attended safety training programmes

    TOTAL

    Yes No

    Satisfactory 89*63/100=56.07 89*37/100=32.93 89

    Dissatisfactory 11*63/100=6.93 11*37/100=4.07 11

    TOTAL 63 11 100

    O E O-E (O-E)/E

    52 56.07 -4.070.29

    37 32.93 4.07 0.50

    11 6.93 -4.07 2.38

    0 4.07 -4.07 4.07

    100 6 7.24

    83

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    Number of degree of freedom = (c-1)*(R-1)

    = (2-1)*(2-1)

    = 1*1

    = 1

    Table value for 1 df at 5% level=3.841

    Result:

    H1 is accepted since the calculated value > the table value

    There is a significant association between the fact that the

    employees have attended safety training programmes and their

    level of satisfaction regarding the existing safety measures.

    84

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    4.1FINDINGS

    It was found that majority (35%) of the respondents belong to the

    income group level of 5000 to 7500, and 20% of them belong to

    7500 to 10000. 12% of the respondents belong to the group of

    above 10000.

    The study shows that 17% of the respondents strongly agree to the

    fact that welfare measures help in creating better industrial

    relations, 68% agree, 4% disagree and 11% didnt have an opinion

    on this. 19% of the respondents strongly agree that welfare

    measures help in creating greater loyalty, 75% agree and 6% did

    not have an opinion. 21% of the respondents strongly agree that

    welfare measures help to foster team spirit, 72% agree, 3%

    disagree and 4% did not have an opinion.

    The study shows that the responses of the employees are clustered

    in the satisfactory region. This shows that a majority of the

    respondents are satisfied with the welfare measures. The welfare

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    measure that most of the employees are dissatisfied with is

    Canteen facilities and rest room facilities.

    The study shows that 42% of the respondents feel that the welfare

    measures always help to satisfy their needs, 56% feels that it helps

    sometimes and 2% believe that it never helps.

    The study shows that 23% of the respondents say that they are

    disappointed by certain welfare measure but 77% of them say that

    they are not.

    The study shows that among the 23 respondents who were

    disappointed by certain welfare measures, 2% were disappointed

    by medical facilities, 16% by the canteen food, 2% by the rest room

    facilities, 3% by the educational facilities

    The study shows that 24% of the respondents feel that the leather

    gloves provided are inadequate and 23% feel that the safety boots

    provided are inadequate.

    86

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    The study shows that 44% of the respondents say that they always

    make use of the safety measures provided to them, 51% uses them

    sometimes and 3% never uses it.2% didnt have an opinion on this.

    The study shows that 34% of the respondents say that highly

    satisfied with the drinking water facility, 63% of the respondents say

    that satisfied with drinking water facility, 3% of the respondents say

    that dissatisfactory with drinking water facility.

    The study shows that 34% of the respondents say they have

    sufficient ventilation, 62% of the respondents say that they have

    reasonable ventilation, and 4% of the respondents say ventilation

    and lighting facilities as not at all adequate.

    The study shows that 16% of the respondents say that have highly

    satisfied with uniform facility, 66% of the respondents say that

    Satisfied with uniform facility, 18% of the respondents say that

    dissatisfied with uniform facility.

    The study shows that 23% of the respondents say that house loan

    receive 18% of the respondents say that education loan, 21% of the

    respondents say that personal loan and remaining 16% of the

    respondents say that other type of loans.

    The study shows that 58% of the respondents say that satisfied

    with bonus 20% of the respondents say that highly satisfied, 18% of

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    the respondents say that neutral, 4% of the respondents say that

    dissatisfied with bonus.

    The study shows that 16% of the respondents highly satisfied with

    uniform facilities, 66% of the respondents satisfied, 18% of the

    respondents dissatisfied.

    The study shows that 63% of the respondents have attended

    safety training programmes and 37% of them have not attended the

    safety training program.

    The study shows that 2% of the respondents are highly satisfied

    with the existing safety measures, 89% are satisfied, 1% are

    neutral in their opinion and 8% are dissatisfied with the safety

    measures.

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    4.2 SUGGESTIONS

    The responses of the employees regarding the level of satisfaction

    of welfare measures are clustered in the satisfactory region. The

    management may take steps to convert these into highly

    satisfactory.

    The conditions of the rest rooms and shelters may be improved.

    They may be provided with adequate fans and facilities to rest.

    The employees are not fully satisfied with the canteen facilities; the

    management may take steps into satisfactory level.

    Medical personnel should always be available at the first aid

    service.

    The management should concentrate more in Employees Safety

    measures Activity.

    The salary pattern for employees if determine on the basis of

    performance by the management.

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    4.3 CONCLUSION

    The industry has provided many benefits and facilities, to their

    employees. Through this report; the management can also take any

    remedial measures to necessarily motivate the employees by providing

    adequate welfare facilities and other fringe benefits.

    Based on employees only, an organization can increase its

    productivity, earn profit and reach its objectives. Therefore, any concern

    can succeed only through the employees who are the main assets of an

    organization and not through the technology, experts and specialists

    alone.

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    QUESTIONNAIRE

    1) Name:

    2) Age group of the employees

    (a) 20 30 (b) 30 40 (c) above 40

    3) Sex ratio in the organization(a) Male (b) female

    4) Marital status of the respondents(a) Married (b) un married

    5) Educational qualification of the employees

    (a) SSLC (b) ITI (C) DIPLOMO D) DEGREE

    6) Monthly Salary

    i) Below 5000 ii) 5001to 7500

    iii) 7501to 10000 IV) Above 10000

    7). How long you have been working in this organization?

    I) Below 5 ii) 5 to 10 iii) 10 to 15

    iv) Above 15

    8 (a) Do you have loans and advances?

    Yes No

    (b) If yes what type loans and advances you to receive?

    Education loan house loan

    Personal loan others

    9) Are you satisfied with bonus?

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    Highly Satisfied Satisfied Neutral

    Dissatisfied Highly Dissatisfied

    10) Are you happy with the welfare measures provided at your company?

    Yes No To an extent No Opinion

    11) Welfare measures help to

    Strongly Agree - SA Agree - A No Opinion - NDisagree - D Strongly Disagree SD

    SA A N D SD

    Create better industrial relations

    Build greater loyalty to the company

    Helps for team spirit 12) What is your opinion about the following welfare measures at yourcompany?

    Highly Satisfactory - HS Satisfactory- SNeutral - N

    Dissatisfactory- D Highly Dissatisfactory HD

    HS S N D HD

    Medical facilities

    Canteen facilities

    Rest room facilities

    Recreational facilities

    Educational facilities

    Transport facilities

    Housing facilities

    First Aid facilities

    Toilet facilities

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    13) Do the welfare measures satisfy your needs?

    Always Sometimes Never No Opinion

    14) The welfare measures help in solving the problems faced byemployees?

    Always Sometimes Never No Opinion

    15) What is your level of satisfaction regarding welfare measures?

    Highly Satisfied Satisfied Neutral

    Dissatisfied Highly Dissatisfied

    16) Have you ever been disappointed by any of the welfare measures?

    Yes No

    If yes, (kindly specify)..

    17) What are the welfare measures you feel should be implemented forfurther improvement? Kindly Specify.

    ...

    18) What is your opinion about the following?

    Provision of safety measures Adequate Inadequate No Opinion

    Safety helmets

    Leather gloves

    Safety shoes

    Safety boots

    Safety mask

    Safety belt

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    19) How do you make use of the above safety measures provided to

    you?

    Always Sometimes Never No Opinion

    20) Are you satisfied with the drinking water facility?

    Highly satisfied satisfactory dissatisfactory

    21) Ventilation and lightning in your work area?

    Sufficient reasonable not at all

    22) Are you satisfied with the uniform provided?

    (a) Highly satisfied (b) satisfied (c) dissatisfied

    23) To what Extent you are satisfied with the following provisions

    1. Provident fund

    2. Pension

    3. Insurance Scheme

    4. Gratuity

    24) Have you attended any safety training programme conducted byyour company?

    Yes No

    If yes, was the safety training programme :

    Highly Effective Effective No Opinion

    Ineffective Highly Ineffective

    Good Fair Not Fair

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    You feel the existing safety measures are:25)

    Highly Satisfactory Satisfactory Neutral

    Dissatisfactory Highly Dissatisfactory

    BIBLIOGRAPHY

    Memoria C.B, personnel management, Bombay, Himalayapublishing house, 1988.

    Tripathi P.C personnel management, Bombay, Asra publishinghouse, 1967.

    Kothari C.R Research Methodology, New Delhi V.S johri forVishnuvaprakasha, A division of Wiley Eastem limited, 1990.

    Edwin B.Flippo, personnel management, New Yark MC GrawHill Book and company, 1984.

    Business Statistics, Bharat Jhunjhunwala, 2008.

    P. ASWATHAPPA, human resource management

    www.vectra group. Com

    www.ta tra India. Com

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    http://www.vectra/http://www.tetra/http://www.vectra/http://www.tetra/
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