pti worldwide business insights issue 5

2
Business Insights ‘Leading edge thinking for growing your business and unlocking your people potential’ ‘How can you develop a ‘culture of leadership’?’ Your competition will copy your products if they’re good. They’ll copy your services. They’ll copy your branding. They may even try to poach your people! However, there is one thing that they will never be able to copy, and that’s your culture! Your culture is the very thing that makes your organisation special, distinct and unique… or not, as the case may be! Your culture is what sets the standards, and then drives the standards of behaviour…it’s your competitive edge! Your culture tells your people what’s acceptable and what’s important. And it’s your culture, that lets your people and your customers know what your organisation’s values are i.e. honesty, innovation, candor, going that extra mile for customers. People want to go to work each day and feel they are part of a community. One of the deepest psychological needs of a human being is the need for belonging. We also want to work for a business that values us, promotes our personal growth and development, and makes us feel like we are contributing to something much bigger. However, and you’ve probably guessed this one was coming, Leadership is not just the role of Managers and Leaders as defined by their name on a job profile or business card. Leadership is everyone’s responsibility (after all, life is about self-leadership), and therefore each and every person in a business plays their part in building and enhancing the culture. Leadership is not about title…it’s about actions. What is a ‘culture of Leadership’? The faster you can get every single person in your business ‘demonstrating’ leadership behaviours, regardless of his or her position, the quicker you’ll secure your position as a world-class organisation. The race is to grow leaders, team members and colleagues fast, and develop a ‘culture of leadership’ before your competitors do! www.pti-worldwide.com “Culture is KING…build it, nurture it and most importantly never stop developing it!” Reading time: 2 minutes 53 seconds

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How can you develop a 'culture of leadership'?

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Page 1: Pti Worldwide Business Insights issue 5

Business Insights

‘Leading edge thinking for growing your business and unlocking your

people potential’

‘How can you develop a ‘culture of leadership’?’

Your competition will copy your products if they’re good.

They’ll copy your services.

They’ll copy your branding.

They may even try to poach your people! However, there is one thing that they will never be able to copy, and that’s your culture!

Your culture is the very thing that makes your organisation special, distinct and unique…or not, as the case may be! Your culture is what sets the standards, and then drives the standards of behaviour…it’s yourcompetitive edge! Your culture tells your people what’s acceptable and what’s

important. And it’s your culture, that lets your people and your customers know what your organisation’s values are i.e. honesty, innovation, candor, going that extra mile for customers.

People want to go to work each day and feel they are part of a community. One of the deepest psychological needs of a human being is the need for belonging.

We also want to work for a business that values us, promotes our personal growth and development, and makes us feel like we are contributing to something much bigger.

However, and you’ve probably guessed this one was coming, Leadership is not just the role of Managers and Leaders as defined by

their name on a job profile or business card. Leadership is everyone’s responsibility (after all, life is about self-leadership), and therefore each and every person in a business plays their part in building and enhancing the culture. Leadership is not about title…it’s about actions.

What is a ‘culture of Leadership’?

The faster you can get every single person in your business ‘demonstrating’ leadership behaviours, regardless of his or her position, the quicker you’ll secure your position as a world-class organisation. The race is to grow leaders, team members and colleagues fast, and develop a ‘culture of leadership’ before your competitors do!

www.pti-worldwide.com

“Culture is KING…build it, nurture it and most importantly never stop developing it!”

Reading time: 2 minutes 53 seconds

Page 2: Pti Worldwide Business Insights issue 5

A ‘culture of Leadership’ isn’t about your job title, the size of your office or the number of direct reports you have. It’s a way of thinking – with every individual in your organisation operating from a solid core of personal ownership, responsibility and accountability for their actions and results.

Where everyone thinks, feels and acts like ‘it’s MY business’ and…

• Everyone is enterprising, entrepreneurial and pro-active

• They focus on getting to the solution rather than concentrating on the problem (the glass is definitely half full not half empty!)

• They do whatever it takes to be part of the legacy to build a world-class business that is revered by their competition, sets the benchmark for industry standards and is known as a great place to work

• They are concerned about results and outcomes, and do their part to reduce costs

• They take personal ownership for achieving results that move the business forward (whether they work in the post room, lead people, sweep the floor or sit in the boardroom)

• They shape culture, stay positive and lead by example

www.pti-worldwide.com

Consulting | Leadership Academy | Sales Academy | Customer Experience Academy | Coaching Academy | Training Academy |Business Investments | Conference Speaking | livingyourfuture™

Pti WorldwidePO Box 4109 Warwick WarwickshireCV34 9AYW: www.pti-worldwide.comT: +44 (0)870 850 8931E: [email protected]

Let’s talk“To discuss how we can support you in

developing a ‘culture of leadership’ within your organisation, simply get in touch with us on the details

below.”

It’s a journey

Developing a Leadership culture does not just happen overnight, it takes focus, commitment, and requires consistency of thought and action.

What stage of the journey are you at in creating a high performing ‘culture of Leadership’…infancy, adolescence or maturity?

Leadership

Values

Know How

Technical/Operational

Leader of SelfAn individual with no direct reports

Leadership

Values

Know How

Technical/Operational

Leader of People

Leads a team or is a key influencer in leading a business area

Leadership

Values

Know How

Technical/Operational

Leader of Leaders Leads Managers

Leadership

Values

Know How

Technical/Operational

Leader of Organisation

Leads a whole business or function

end to end

In summary

EVERYONE within an organisation where there is a ‘culture of leadership’ is a ‘Leader’, and falls into one of the below dials, which together create an over-arching leadership framework.