IT MANAGEMENT

Group MembersBejal S Brahmbhatt 30098204Hansala Balasuriya 30098068Asif Dhanani 30097981

INTRODUCTION Alibaba Group is a family of Internet-based businesses which

makes it easy for anyone to buy or sell online anywhere in the world.

Since its inception, it has developed leading businesses in consumer e-commerce, online payment, business-to-business marketplaces and cloud computing, reaching Internet users in more than 240 countries and regions.

Alibaba Group consists of 25 business units and is focused on fostering the development of an open, collaborative and prosperous e-commerce ecosystem.

ENTERPRISE SYSTEMS

Supply chain in Alibaba is managed in traditional way but they add value and technology to its each step of operations.

BUSINESS CHARACTERSTICS Business success and rapid growth is built on the spirit of

entrepreneurship, innovation, and an unwavering focus on meeting the needs of our customers.

Focused in our regular training programs, team-building exercises and company events.

They are working to be the first company to make this market data available free to all of our users.

Their strategies to suit fast-changing market conditions and to expand the reach of their businesses.

SWOT ANALYSISStrengths: Alibaba increases segmentation of information and comprehensive,

so that more targeted and effective. The world's largest Chinese Forum – has created a great convenience

for traders around the globe to exchange, and also closer to the distance between the various traders, but also to enhance the visibility of the website.

Weakness: Alibaba membership system to increase the fees in the process of

transformation, will lead to the loss of existing members, will create the opportunities for competitors, the development of the site will be difficult.

Alibaba's business platform large and cluttered that it had 27 industries, 800 - 900 categories of industries as a business platform to optimize the greatest obstacles

SWOT ANALYSISOpportunity: Several large banks and credit companies to participate

fully in the field of e-commerce, which the depth of the development of e-commerce has created opportunities

The development of e-commerce legal provisions, and actively creates a safe and regulated business environment.

Threats: Online payment security, not so good infrastructure in some

cities, which will hold back the development of Alibaba. B2B business site model, not only in the last few years with

the rapid development of the world, which will lead to more competitive.

COMPETITORSGlobal Sources Global Sources company private limited

It provides sourcing information to volume buyers and integrated marketing services to suppliers. A wide range of media is used to connect suppliers and buyers worldwide – online portals, magazines, research reports, and trade fairs.

1. The promotion of more channels and market research reports and organize their own event.

2. Promote experienced Global Sources has been done for 38 years, is the old platform to promote and experience.

3. Has its own fixed base of buyers, manufacturers.

E COMMERCE IN ALIBABA Alipay is a third-party online payment platform.

Alipay provides Escrow service, in which consumers can verify whether they are happy with goods they have bought before releasing money to the seller

Alipay partners with more than 100 financial institutions including Visa and MasterCard to provide payment solutions for customer.

How Escrow works?1.Buyer Starts an Order

How Escrow works?

2. Purchase Order

How Escrow works?

3. Buyer Pays to Escrow

How Escrow works?

4. Supplier Ships the Order

How Escrow works?

5. Buyer Confirms & Releases Payment

IMPACT OF FACEBOOK Respond rapidly

Achieving Goals- the continued growth of social networking technology is helping more businesses achieve goals

Efficiencies Grow- Companies are maintaining one-to-one marketing strategies to reducing the cost and time involved in recruiting

Doing e-business Globally

Information available for websites

Facebook page link https://www.facebook.com/Alibaba.AU

ALIBABA COMBINING WITH YOUTUBE

Using this YouTube site Alibaba provide all the information to their consumer, business people and all over the world.

Gives information about current economies and opportunities

Successful small business stories

Provide all the information that :

Why choose Alibaba

How to use it?

How to search it?

Supplier information

Membership of e-business

Business tips and good ideas

http://www.youtube.com/user/TeamAlibaba

ENTERPRISE SYSTEMS

Alibaba’s wholly owned subsidiary group Alisoft is a software store platform that integrated advanced internet, telecommunication and software applications

It develops markets and delivers internet based business management solutions targeting small and large businesses

ENTERPRISE SYSTEMS Alibaba Group having 9 partner relation entities as follows:

Alibaba.com InternationalLeading global e-commerce platform for small businesses

Alibaba.com china Domestic

Leading domestic e-commerce platform for Chinese small businesses

Ali Express

Leading global e-commerce marketplace for consumers

Taobao.com

China's most popular C2C online shopping destination

ENTERPRISE SYSTEMSTmall.com

China's leading B2C shopping destination for quality, brand-name goods

Juhuasuan.com

Comprehensive group shopping platform in China

Etao.com

Comprehensive shopping search engine in China

Aliyun.com

Developer of platforms for cloud computing and data management

Alipay.com

Most widely used third-party online payment platform in China

IT PLANNING AND PROCESSES

In the approach to IT planning in Alibaba , one major part of the planning process was to make sure the operation expansion was completely supported by a rapidly scalable IT infrastructure that could also manage security challenges.

They introduced a BIG-IP Global Traffic Manager which is able to consistently provide high-quality and secure services to its 24/7 worldwide customer base.

IT PLANNING AND PROCESSES Alibaba cloud computing is a developer of

platforms for cloud computing and data management which they use as an IT strategy.

It provides a comprehensive suite of internet based computing services which include E Commerce data mining, high speed massive E Commerce data processing and data customization

BUSINESS INTELLIGENCE AND DSS

Recently Alibaba announced its first major update to Aliyun including an upgraded search engine function and more efficient management of data traffic

Integration of Alipay, an online payment integration just like paypal making mobile transactions easier and more secure

CONCLUSION

In Conclusion, Alibaba group has been recognised as the world leader in the E commerce business. This is because of the adoption of the IT management strategies and technologies that they achieved their objectives and got good outcomes from E business.

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