How Technology Is Changing Business The 3rd Industrial Revolution - Thank You Economy

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Its Not About Technology

Its About People@RobertJDyer

tech empowers people

Caring About Customers First Why Do You Love Your Mom ?

@RobertJDyer

CARING

A Cultural Shift Back From Where We Came : Small Town Rules

@RobertJDyer

SHIFT

No Fakes Allowed

Real Relationships WIN

@RobertJDyer

AUTHENTIC

Forget The OLD Rules

Erase Lines In The Sand

@RobertJDyer

BOUNDARIES

Some “Smart” People Dismiss It

What’s The ROI ?

Visitors -> Friends Friends -> BuyersBuyers -> Advocates

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RELATIONSHIPS

How To WIN

@RobertJDyer

IMPROVE YOUR BIZ

4

1st: CREATE an AWESOME CUSTOMER FOCUSED CULTURE

CARINGC U L T U R E

@RobertJDyer

LEADERS NEED TO BE AN EXAMPLE LEADERSHIP

Chuck Runyon

@RobertJDyer

TRANSPARENCY

2nd EMPOWER, CONVERSE, PLAY PING PONG

EMPOWER@RobertJDyer

3rd CONTENT IS KINGMAKE IT GREAT

CONTENT@RobertJDyer

4th Create Great Experiences Know Your Customers & Connect

SHOCK & AWE

Surprise Your Customers

How Technology Is Changing Business The 3rd Industrial Revolution - Thank You Economy

@RobertJDyer