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Curriculum Vitae Mariella Cignarella © European Union, 2002-2013 | http://europass.cedefop.europa.eu Page 1 / 4 PERSONAL INFORMATION Mariella Cignarella 1, via serro di cielo, Sant’Andrea di Conza (AV), 83053, Italy +39 342 1225729 [email protected] Sex F | Date of birth 15/01//1985 | Nationality Italian WORK EXPERIENCE 27 th April 2015 – ongoing International Export Agent (English, Russian, Italian) Exapro S.r.o., Sabinova 7, Prague 3, Czech Republic Communication with clients (by phone or email) in English and Italian Assistance of sales business worldwide Assistance in transportation of products through different countries, mediating between the parties Work in an international team International Services Worldwide Business Translation, 53 George Street, Edinburgh EH2 2HT, UK Translation Services 1 st July – 31 st December 2014 Citibank Helpdesk (English, Russian, Italian) IBM Delivery Center, Technicka 21, Brno, Czech Republic Communication with customers (by phone or email) in their native language (English, Italian) Answer calls and create tickets to solve customers´ problems (installation, maintenance and technical support Escalate queries to appropriate personnel (in English) Work in an international team International Services JOB APPLIED FOR POSITION PREFERRED JOB STUDIES APPLIED FOR Consecutive Interpreter / Translator and proofreader of specialized texts (ENG/RU > IT) 19 th February – ongoing Freelancer Professional Translator and Profreader (English – Italian) Translation and proofreading of following projects: Documents with several fields of technical lexicon Articles, reviews, essays Operational manuals Tourism and international management

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  • Curriculum Vitae Mariella Cignarella

    © European Union, 2002-2013 | http://europass.cedefop.europa.eu Page 1 / 4

    PERSONAL INFORMATION Mariella Cignarella

    1, via serro di cielo, Sant’Andrea di Conza (AV), 83053, Italy

    +39 342 1225729

    [email protected]

    Sex F | Date of birth 15/01//1985 | Nationality Italian

    WORK EXPERIENCE 27th April 2015 – ongoing International Export Agent (English, Russian, Italian) Exapro S.r.o., Sabinova 7, Prague 3, Czech Republic

    • Communication with clients (by phone or email) in English and Italian • Assistance of sales business worldwide • Assistance in transportation of products through different countries, mediating between the

    parties • Work in an international team

    International Services

    Worldwide Business Translation, 53 George Street, Edinburgh EH2 2HT, UK

    Translation Services 1st July – 31st December 2014 Citibank Helpdesk (English, Russian, Italian) IBM Delivery Center, Technicka 21, Brno, Czech Republic

    • Communication with customers (by phone or email) in their native language (English, Italian)

    • Answer calls and create tickets to solve customers´ problems (installation, maintenance and technical support

    • Escalate queries to appropriate personnel (in English) • Work in an international team

    International Services

    JOB APPLIED FOR POSITION

    PREFERRED JOB STUDIES APPLIED FOR

    Consecutive Interpreter / Translator and proofreader of specialized texts (ENG/RU > IT)

    19th February – ongoing Freelancer Professional Translator and Profreader (English – Italian)

    Translation and proofreading of following projects: • Documents with several fields of technical lexicon • Articles, reviews, essays • Operational manuals

    Tourism and international management

  • Curriculum Vitae Mariella Cignarella

    © European Union, 2002-2013 | http://europass.cedefop.europa.eu Page 2 / 4

    EDUCATION AND TRAINING

    7th January – 6th May 2014

    14th december 2013 - ongoing

    Receptionist (Internship) Abe Hotel, Legerova 22, Prague 2, Czech Republic

    • Knowledge of the specific environment of international hotel and its operation • Communication in a foreign language with a proactive approach to clients • Creating a review • Work in an international team

    Tutor for private Italian lessons Via Skype, occasionally

    • direct instructional approach with foreigner students willing to learn a new language, to improve their level, or to prepare themselves for CILS exams

    • communication in spoken Russian language • intercultural exchange • provision of own material conveyed within single sessions

    October 2010 – May 2013

    August 2015 – April 2016

    Master’s Degree in Linguistic and Specialized Translation (104/110)

    II Level Degree

    Università degli Studi di Napoli “L’Orientale”

    • ability to command with self-confidence, in written and oral, both English and Russian languages, focusing on proficiency in disciplinary lexicons and in sectorial varieties, also concerning publishing and professional writing;

    • high knowledge of theories, methods and techniques of linguistic analysis in language systems;

    • management of issues related to the continuous interaction between languages and cultures;

    • ability to describe and analyse, by the stylistic and linguistic perspective, written and oral texts, especially in sectorial fields;

    • knowledge of theory and practice of specialized translation; • high competence in the translation of specialized and professional texts; • ability to use the computer equipment essential for areas of responsibility. • high knowledge of the sectorial field and linguistics of mother tongue.

    Master in Consecutive Interpretation (105/110) II Level Master

    S.S.I.T. Scuola Superiore per Interpreti e Traduttori di Pescara

    • acquisition of abilities and techniques of interpretation in order to improve comprehension, oral translation, quick reflexes and memorization&synthesis capacity, together with the confidence for an effective public speaking;

    • development oratorical skills and ability to keep own voice in control, learning to convey correctly the content of the message and to dominate emotions;

    • acquisition of a correct professional attitude, organizational autonomy and knowledge of dynamics of the market sector (Associations, Agencies, Freelancer work);

    • professionalism and ability of moving independently, organizing through specific skills;

  • Curriculum Vitae Mariella Cignarella

    © European Union, 2002-2013 | http://europass.cedefop.europa.eu Page 3 / 4

    PERSONAL SKILLS

    October 2004 – July 2010

    October 2009 – June 2010 September – December 2006 September 1999 - July 2004

    Bachelor Degree in Compared Languages and Cultures (105/110) I Level Degree Uniiversità degli Studi di Napoli “L’Orientale”

    • Language skills in different areas of English, Russian and French • Theoretical-methodological and historical-cultural knowledge, critical instruments apt to

    understand and interpret the diversity of the contemporary world. 9 months-time Erasmus Study in Faculty of Translation and Interpreting (FTI), Université de Gèneve (former “ETI”)

    • Argumented translation, sectorial translation RU/ENG – ITA/FR 3 months-time University Exchange Program with Russian Federation Tomskij Gosudastvennij Universitet Russian Language, Russian Literature Language High School Diploma (100/100) Liceo Linguistico “F. De Sanctis”, Sant’Angelo dei Lombardi (AV)

    • English, French, German, Latin

    Mother tongue Italian

    Other languages UNDERSTANDING SPEAKING WRITING

    Listening Reading Spoken interaction Spoken production

    English C2 C2 C2 C2 C2 Trinity College Certificate: Grade 4, Grade 7, Grade 9

    Russian B2 B2 B2 B2 B2

    French B1 B1 B1 B1 B1

    Levels: A1/2: Basic user - B1/2: Independent user - C1/2 Proficient user Common European Framework of Reference for Languages

  • Curriculum Vitae Mariella Cignarella

    © European Union, 2002-2013 | http://europass.cedefop.europa.eu Page 4 / 4

    Autorizzo al trattamento dei miei dati personali ivi presenti per la pubblicazione del C.V. e foto sul sito web dell’associazione ATI.

    Communication skills • Good communication skills gained by presentations of researches or exposition of translations in University. Excelent skill of Italian speaking in different fields and, therefore, good adaptation to various communicative situations and social levels.

    Organisational / managerial skills • Good leadership. (I use to organize events in summer and winter, music and dance nights, leisure events or representations).

    Job-related skills • Good command of quality control processes (revisions or language controls).

    Computer skills • Good command of all Microsoft Office™ tools, both for Windows and Mac OS, mainly experienced at work. Excellent experience with CAT Tools. European Computer Driving Licence (ECDL) obtained in June 2013.

    Other skills • Discrete experience in journalism, as I regularly write articles on current events of different importance on the local newspaper of my country, "Il Seminario". Occasional cooperation with a small local theater company, "Teatro Novo", in which I play the role of assistant director and translator of dialogues in the local language.

    Driving licence • B