PART ONE

NATIONAL ORGANIZATIONS

AFGHANISTAN

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AFGHANISTAN CHAMBER OF COMMERCE AND INDUSTRY (ACCI) Office/postal address: Shahr-e-Naw Ministry of Interior Road Opposite Indian Embassy Kabul Phone: (93 7) 52002669, 9810184, 9326479 E-mail: kabirhaqjo@hotmail.com, crc@acci.org.af URL: www.acci.org.af Year established: 1939 Principal functions: • To provide credit information about Afghan and foreign

companies; • To liaise between the private sector and government

agencies; • To promote exports by marketing Afghan goods; • To act as a mediation body in disputes between local

businesses and foreign companies; • To encourage Afghan and foreign companies to invest in

Afghanistan; • To assist with construction and rehabilitation of holy sites. Services/activities: • Acts as an intermediary in establishing business contracts

between Afghan businesspeople and their counterparts abroad;

• Facilitates and promotes Afghan businesses in their efforts to increase exports;

• Furnishes foreign importers with information on economic conditions, market prospects, exporters and trade-related regulations in Afghanistan.

Publication issued: • Business Directory. Local Branches: 22 local branches. Membership structure: The Afghan Chamber of Commerce and Industry is made of following sub-organizations: • Chamber of Commerce and Industry of Provinces, • Union of private Industries, • Union of importers, • Union of exporters. Category: Chamber of commerce.

AFGHANISTAN INTERNATIONAL CHAMBER OF COMMERCE (AICC) Office/postal address: House No. 91 Street 2, Shash Darak Kabul Phone: (93 70) 296281 E-mail: admin@aicc-online.org.af,

membership@aicc-online.org.af URL: www.aicc-online.org.af Year established: 2004 Principal functions: • To advance and promote the economic environment for

business; • To encourage investment; • To advocate responsive Government, quality education, and

transparent business dealings while preserving Afghanistan’s unique culture and values.

Services/activities: • Serves as a voice for Afghanistan’s business community and

assists in the creation of a business association network. Publication issued: • AICC Position Paper of Agriculture (2005, English and Dari). • AICC's Review of Custom Reforms (2005). • Guidelines for Private Sector Input into the Legislative

Process (2005). • Importance of Private Sector on Free Market Economy (2005). • Tax Policy Paper (2005). Local Branches: In addition to its headquarters in Kabul, AICC has six regional offices in Nangarhar (Jalalabad), Kandahar, Mazar-e Sharif, Heart and Oruzgan. Further offices are planed in Kunuduz, Bamyan and Parwan. Offices abroad: AICC has international affiliate branches in Washington D.C (AACC), Dubai (ABC), Rotterdam (NAICC) and in Beijing. It plans to establish offices in many other countries where Afghan traders and investors have a presence, including France, Germany, Islamic Republic of Iran, Russian Federation, Saudi Arabia, Turkmenistan, United Kingdom and Uzbekistan. Membership structure: AICC has more than 3000 individual members from different businesses and around 24 affiliate association. Category: Chamber of commerce.

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AFGHANISTAN INVESTMENT SUPPORT AGENCY (AISA) Office/postal address: Opposite Ministry of Foreign Affairs Kabul Phone: (93 02) 103404 Fax: (93 02) 103402 E-mail: info@aisa.org.af, invest@aisa.org.af URL: www.aisa.org.af Year established: 2003 Principal functions:

• To license all private businesses and investments; • To promote productive private domestic and foreign

investment, thereby, laying a solid foundation for the growth of capital markets and hence the Afghan economy;

• To promote and and articulate issues of importance to the private sector and to seek to influence policy and to initiate measures crucial to the development of a market-oriented economy as well as sustainable growth of trade, commerce and industry;

• To work for the integration of Afghanistan in the global market through greater access to foreign direct investment and to address how Afghanistan’s private sector can best cope with and derive the maximum benefit from globalization.

Services/activities: • Issues all necessary permits, licenses and clearances (online); • Provides general information on investment opportunities; • Provides judicial details on investment, tax, labor, insurance

and environmental laws/regulations and social/ecological standards;

• Provides financial information regarding banking facilities, labor costs, and investment incentives;

• Supports in the acquisition/leasehold of land; • Assists in custom clearance of material related to investment; • Organizes conferences and symposiums on important

investment issues; • Undertakes research, surveys and reviews on issues, which are

considered to be of vital importance for investors; • Holdes regular consultations, dialogues, seminars and

workshops with stakeholders. Publication issued: • The Investor (quarterly). • Investment Guide. • Tax Guide. • Afghanistan Image Brochure. • ISA Reports (Priority Sector Profiles):

- Agro-business and Agro-processing. - Infrastructure, Construction & Construction Materials. - Energy & Mining. - Information Technology Sector. - Carpets and Handicrafts. - Transport and Logistics.

Category: Investment promotion organization.

AFGHAN NATIONAL INSURANCE COMPANY Office/postal address: Karte Parwan (near British Embassy) Kabul P.O. Box: 329, Kabul Phone: (93 20) 2200189 Mobile: (93 70) 275511, 234528 Fax: (93 20) 2200189 E-mail: insurancenationalafghanco@yahoo.com Year established: 1964 Principal function: • To issue marine, aviation, fire, motor and accident

insurance. Services/activities: • As detailed under Principal function. Local branch: Herat Branch Inside Traffic Office Herat Mazar Branch North of Rawza Mazar-e-sharif Balkh Nangarhar Branch Near Traffic Office Jalalabad City Membership structure: Afghan National Insurance Company is a member of Asian Reinsurance Corporation in Bangkok. Training: Undertakes training courses in English and local languages, which are open to participation from other countries. Category: Insurance.

AFGHANISTAN

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AFGHANISTAN NATIONAL DEVELOPMENT STRATEGY (ANDS) Office/postal address: Gulkhana Palace, Sedarat, Kabul - Afghanistan. Phone: (93 75)2014821 E-mail: info@ands.gov.af URL: www.ands.gov.af Year established: 2006 Principal functions: • To present Afghanistan and the international community

with a comprehensive study of development priorities within the nation;

• To present strategies which work towards the attainment of United Nations Millennium Development Goals;

• To present a unified strategy that all government agencies subscribe to address economic, social, and security needs;

• To synchronise strategies between different government agencies within the nation;

• To help categorize development needs and helps stakeholder identify areas of needs.

Services/activities: • Organizes regular consultations, dialogues, seminars and

workshops with stakeholders. • Conducts research, surveys and reviews on issues, which are

considered to be of vital importance to the private sector. • Conducts the consultation process in order to involve

systematic and participatory analyses of poverty. • Addresses short-and long-term tradeoffs of alternative policy

decisions, and the impact of proposed reforms on the most vulnerable and marginalised social groups.

Publications issued: • Millennium Development Goals: Country Report 2005 < http://www.ands.gov.af/src/src/MDGs_Reps/1.summary%20report%20english.pdf > • For a full list of papers and reports, please refer to <

http://www.ands.gov.af/documents.asp > Category: Government medium-term development framework EXPORT PROMOTION AGENCY OF AFGHANISTAN (EPAA) Office/postal address: Ministry of Commerce Kabul Phone: (92 75) 2006331

E-mail: info@epaa.org.af URL: www.epaa.org.af Year established: September 2006 Principal function: • To promote Afghanistan’s participation in the processing,

marketing and distribution of its commodities. Services/activities: • To act as an implementing agency of the export promotion

policies of the Ministry of Commerce and Industries; • To Promotes export and participates in international trade fairs; • Coordinates both the public and private sector initiatives to

create an enabling environment for competitive exports and contribution to the generation of jobs;

• Operates EPAA exporter service centre hotline; Publications issued: • Product and country profiles which cover findings of research

and development activities, provide export marketing information and advice on all aspects of foreign markets.

• Afghan Export Directory. Products/commodity responsible for: Focus lies on four sectors with traditionally considerable export potential, namely agribusiness; carpets; handicraft and decorative articles; and marble, minerals and gemstones. Training: • In House Company Training: The target groups for EPAA

training activities for the private sector are export managers and other staff responsible for exporting in small and medium enterprises throughout the country;

• EPAA Training Center for Export (ETCE): 1) EPAA training modules ”Your Gateway to the world” introduces trainees to the knowledge needed to do business abroad. 2) Further series of training modules: • Global entrepreneurship, • International marketing, • International trade finance, • Market entry and distribution, • International trade research, • Legal aspects of international trade, • International trade management.

Category: Trade promotion organization.

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MINISTRY OF COMMERCE AND INDUSTRY Office/postal address: Darluman Road Kabul Fax: (93 20) 2500356 E-mail: saharweb@yahoo.com URL: www.commerce.gov.af Principal function: • To improve quality of life, decent employment, and higher

standards of living for all Afghans through the development of the formal economy;

• To create an enabling environment for sustainable and equitable economic growth and to promote private sector development in a socially responsible free market economy.

Services/activities: • Promotes the establishment and implementation of a legal and

regulatory framework necessary to ensure the efficient and equitable operation of a free market economy;

• Works to integrate Afghanistan into the regional and global economy;

• Facilitates and promotes the development of a dynamic and competitive private sector.

Publication issued: • Initiative for Regulatory Reform to Enhance Private Sector

Development in Afghanistan. An Investor Roadmap, 2006. • List of Trade Agreements Signed by Afghanistan. • List of Commercial Attaches. Training: Between February and April 2007, approximately 8 weeks of introductory training for Private Sector Development Directorate (PSDD) staff was delivered: • Cross cutting technical training – covering topics considered

fundamental to all PSDD staff. • Professional skills training – English and IT skills. • Topics covered in the technical training included

Government in Afghanistan; introduction to the private sector; effective outreach; Government and PSD; the private sector in Afghanistan; Afghanistan in the world economy; introduction to investment policy; a look at markets in Afghanistan and approach to market and business development.

Titles of laws and regulations on foreign investment: • Law on Foreign and Domestic Private Investment. Decree

No. 134 (1381/06/02). • Afghanistan Bank Law. Decree No. 62 (1382/06/27). • Currency and Banking Law. Decree No. 63 (1382/06/27). Category: Ministry of Trade.

AMERICAN SAMOA

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AMERICAN SAMOA CHAMBER OF COMMERCE Office/postal address: PO Box 2446 Pago Pago 96799 Phone: (684) 6991881 Fax: (684) 6991197 E-mail: president@amsamoachamber.com,

info@amsamoachamber.com URL: amsamoachamber.com Year established: 1979 Principal function: • To serve as an open forum in which members may raise and

address specific issues; • To serve as a voice for the local business community in its

relationship and dealings with all levels of Government. Services/activities: • Concerns itself with common objectives and problems

affecting local business and seeks to contribute to and assist with the formulation of Government policies that will lead to new investments and developments which will stimulate the local economy;

• Has regular contact with overseas chambers and regional business councils in order to keep abreast of economic developments and to provide it’s members with information and access to new markets for their products and services;

• Has close ties with all major Government departments such as commerce, education and health, and its executive meets regularly with the Governor, the Senate and the House of Representatives to discuss matters of economic interest and policy formulation which will benefit American Samoa’s economy and the Chamber’s membership.

Publication issued: • Newsletter (monthly). Membership structure: Membership is open to any person or corporation with a valid business license. Category: Chamber of commerce.

AMERICAN SAMOA SMALL BUSINESS DEVELOPMENT CENTER (AS-SBDC) Office/postal address: American Samoa Community College P.O. Box 2609 Pago Pago 96799 Phone: (684) 6994830 Fax: (684) 6998636 E-mail: htalex@worldnet.att.net (Director) URL: www.as-sbdc.org Year established: 1986 Principal function: • To enhance economic growth and assist individuals in

American Samoa by developing entrepreneurial skills among small businesses and the broader community through counseling, training, research, advocacy and other resources and activities.

Services/activities: • Provides broad-based management and technical assistance; • Provides business counseling project feasibility assessment,

how to increase sales, cash flow management, sources of funding, business operations, international trade, etc.;

• Provides training workshops, seminars, conferences, and mini courses (custom-tailored to the needs of the small business entrepreneur);

• Provides information gathering and dissemination that includes business, industry, and economic data pertaining to small business;

• Serves as a community outreach programme of the American Samoa Community College;

• Provides technical assistance developing a business plan, loan packaging, market surveys, inventory control, accounting and record keeping, etc;

• Provides advocacy representing and articulating interests and concerns of small business to the public and relevant forms.

Membership structure: The American Samoa Small Business Development Center was created as result of an American Samoa Community College (ASCC) (www.amsamoa.edu/) and United States Small Business Administration (SBA) Partnership (www.sba.gov/). Training: • Training courses in 2007 include business start-up, Korean

language for small businesses, customer service, basic computer skills, Microsoft Word, and PowerPoint;

• Online training: Basic computer for small business. Category: Training/research institution.

AMERICAN SAMOA

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DEVELOPMENT BANK OF AMERICAN SAMOA Office/postal address: P.O. Box 9 Pago Pago 96799 Phone: (684) 6334031 Fax: (684) 6331163 E-mail: dbasinfo@dbas.org URL: www.dbas.org Year established: 1969 Principal function: • To serve the economic and development needs of the

community of American Samoa through affordable financial services;

• To continue to promote residential development in American Samoa by providing affordable mortgage loans for new home construction and home repair activities;

• To further the development of the private sector and the economy of American Samoa by providing commercial loans to start-up and existing businesses;

• To facilitate disbursement of loans and grants offered by United States Federal Agencies directly to the qualified residents of American Samoa.

Services/activities: • Provides American Samoa with lending and investment

facilities; • Assists in the promotion of private enterprises; • Aims to meet the needs of developing the economy of

American Samoa; • Facilitates housing for low income families and individuals; • Promotes and develops entrepreneurship. Category: Banks.

ARMENIA

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ARMENIAN DEVELOPMENT AGENCY (ADA) Office/postal address: 17 Charents Str. Yerevan 0025 Phone: (374 1) 570170 Fax: (374 1) 542272 E-mail: info@ada.am URL: www.ada.am Year established: 1998 Principal functions: • To act as “one-stop shop” agency for investors; • To assist investors in setting up their business in Armenia; • To help in project implementation; • To perform a liaison role with the Government; • To provide information on investment opportunities in the

country, as well as investment-related regulations and laws. • Helps to find markets for products; • To undertake market studies and seeks out partners for joint

ventures aimed at increasing the volume of exports and development of Armenian enterprises;

• To organize international conferences, business-forums, trade fairs and exhibitions.

Services/activities: • Pre-investment services; • Airport-to-airport services; • Facilitation for entry and exit visas; • Organizes business trips to and from Armenia; • Accommodation; • Transportation services; • Logistic and administrative services; • Office space; • Meeting rooms; • Translation/interpretation; • Meeting arrangements; • Site visits; • Information provision; • Consulting services; • Facilitation for notary services; • Aftercare services; • General counseling and facilitation; • Facilitation for company registration; • Event management. Publications issued: • Armenian Business Magazine “FORUM” (quarterly). • Electronics Industry in Armenia. • Investment Projects (semi-annually, English). • IT Sector in Armenia.Tax Guide (semi-annually, English). • Precision Engineering Industry in Armenia. Membership structure: 100 per cent governmental organization.

Titles of laws and regulations on foreign investment: • Law on Foreign Investments. • Law on Licensing. • Law on Currency Regulations and Exchange Control. • Law on Accounting. • Law on Arbitration Courts and Arbitration Procedures. • Law on Inspections. • Law on Securities Market Regulation. Category: Trade promotion organization. ASSOCIATION FOR FOREIGN INVESTMENT AND COOPERATION (AFIC) Office/postal address: 4 Tigran Metsi Ave. 375010 Yerevan Phone: (374 10) 525082, (374 91) 426255 Fax: (374 10) 562400 E-mail: info@afic.am URL: www.afic.am Year established: 1998 Principal functions: • To create and develop free market relations and a stable

economic and investment environment in Armenia, in which private foreign companies can take risks to develop new businesses with local partners;

• To ensure the effectiveness of foreign investment initiatives in privatization process;

• To establish and develop international economic cooperation with foreign and international relevant organizations with the purpose to attract foreign expertise for accomplishing the association’s tasks;

• To promote a regulatory and legislative system that responds to investors’ needs;

• To identify investment opportunities in Armenia by sectors of economy as well as their prospects and constraints;

• To assist various international projects aimed at the promotion of economic reform;

• To represent and protect the rights of the association’s members at different levels of the Government and NGOs;

• To implement foreign modern technologies and know-how in Armenia and to analyze the suitability of various forms of innovative financing arrangements.

Services/activities: • Keeps its members up-to-date on the latest developments in

legislative compliance requirements, represents its members at different levels of governmental structures, and regularly provides education and networking opportunities for them;

• Conducts programmes that help the entrepreneurs in their future careers in business and industry, especially in the areas of management and marketing;

ARMENIA

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• Studies the investment climate in different sectors of the economy, prepares information and advertisements about investment activity and policy in Armenia, and publishes these abroad in foreign business circles;

• Arranges training courses for business associations specialists and managers;

• Prepares seminars, conferences, and other events to help further business ties, utilize foreign expertise, including the promotion of business partnerships;

• Sponsors programmes and events that bring together the Government, academia and the private enterprise to work on common problems and respond to members’ needs in both technical and managerial areas;

• Tracks economic trends and vital statistics essential for economic reform and foreign investment promotion.

Publication issued: • Mini Guidebook of Armenian Tax Legislation (Armenian,

April 2007). • How to Advocate Effectively - Guidebook for Business

Associations (Armenian, April 2007). • Tax System Improvement (Armenian, April 2007). • Corporate Governance Development Problems and

Perspectives in Armenia (Armenian, May 2004). • Customs: A Case Study in Combating Corruption in Armenia

(English, April 2002). • Shareholder's Handbook (Armenian, May 2004). • Analysis of Armenian Business Associations’ Activity

(Russian, June 2002). • Armenian Business Associations’ Directory (Armenian,

Russian, English; May 2002). • Armenian Business Associations’ Development (Russian,

August 2000). Membership structure: The association’s activity is undertaken under the direction of its board, formed of representatives of different industries, various recognized companies and organizations in Armenia. The board has the power to make decisions and issue recommendations on the basic direction of the association’s activity. Category: Investment promotion organization.

BSC BUSINESS AND COMMUNITY DEVELOPMENT Office/postal address: 1 Charents str, 1 building, 2nd floor Yerevan 375025 Phone: (374 1) 571753, 574778, 574964 Fax: (374 1) 571753, 574778, 574964 E-mail: bsc@bsc.am URL: www.bsc.am Year established: August 1998 Principal function: • To promote the development of small and medium-sized

enterprises (SMEs) in Armenia by providing technical assistance in the fields of business and management consultancy, trade promotion and business training.

Services/activities: • Business consultancy; • Consultancy on business legislation; • Trade promotion and international marketing; • Business training; • HRM training. Membership structure: 5 members. Training: • How to implement marketing in Armenia; • How to create “selling” advertising; • Accounting (according to new standard) and financing

management; • Tax legislation in Armenia, including recent amendments; • Legal regulations of NGO activities; • How to start small business; • Labour legislation of Armenia, human resource management; • Contracting; • Banks and credit management; • Principles of management; • Training of trainers; • Training of consultants; • HR management. Titles of laws and regulations on foreign investment: • Tax legislation (Profit tax low, VAT tax low) (1998). • Foreign Investments. • Civil Code (1998). Category: Business development organization.

ARMENIA

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CHAMBER OF COMMERCE AND INDUSTRY OF THE REPUBLIC OF ARMENIA Office/postal address: 11 Khanjyan Str. Yerevan 0010 Phone: (37 410) 560184 Fax: (37 410) 587871 E-mail: armcci@arminco.com, info@armcci.am URL: www.armcci.am Year established: 1960 In October 2001, the National Assembly of Armenia passed the Law on Chambers of Commerce and Industry establishing the organizational mode of the Chamber of Commerce and Industry. Principal function: • To encourage the development of Armenia’s economy and its

integration into world economy; • To promote comprehensive and harmonized development of

all kinds and to create favorable conditions for free competition;

• To serve as bridge between business organizations and Government bodies;

• To help to improve the investment policy of Armenia and make it favorable and attractive for foreign investors;

• To help to improve tax policies and make them more business-oriented.

• Services/activities: • Verifies force-majeure circumstances in correspondence

with commercial agreements and international contracts of Armenia;

• Has an advisory/consultative role vis-à-vis public authorities and regions;

• Represents the general interests of business; • Provides information, advisory/consultative services as well

as legal, arbitration and/or conciliation services; • Promotes economic development; • Undertakes training; • Organizes exhibitions, fairs, business and trade missions,

and other events; • Examines goods; • Provides export documentation; • Provides advertising services; • Provides translation services; • Renders services for trade-marks and patents registration. Local branches: Chamber of Commerce and Industry of Aragatsotn Marz Bagavan 1 street, Ashtarak Phone/Fax: (374 232) 33319 E-mail: rms@web.am Chamber of Commerce and Industry of Ararat Marz Artashat Phone: (374 235) 26275 Fax: (374 235) 21308 E-mail: artcan@arminco.com

Chamber of Commerce and Industry of Armavir Marz 6 Hanrapetutyan street, 0901 Armavir Phone/Fax: (374 237) 63219, 50302 E-mail: armcciarmavir@yahoo.com Chamber of Commerce and Industry of Gegharkunik Marz 4 Azatutyan street, 1205 Gavar Phone/Fax: (374 264) 22059, 22466 E-mail: gegharkunik@armcci.am, varazdatk@rumbler.ru,

info@gcci.am URL: www.gcci.am Chamber of Commerce and Industry of Kotayk Marz Petrosyan street, 2204 Abovyan Phone: (374 222) 26035, (374 10) 443436 Fax: (374 222) 23397, (374 10) 442848 E-mail: ccikotayk@mail.com, expert@xter.net URL: www.ccikotayk.am Chamber of Commerce and Industry of Lori Marz Gortsaranain 2, Vanadzor Phone: (374 322) 60311, 60309 Fax: (374 322) 60145 E-mail: lory@armcci.am Chamber of Commerce and Industry of Shirak Marz 13 Khachatryan street, 6 Apt.; 3126 Gyumri Phone/Fax: (374 312) 35440 Chamber of Commerce and Industry of Syunik Marz 1/20 A. Manukyan street, Kapan Phone: (374 285) 33557, 32499 Fax: (374 285) 65881, 32742 E-mail: zcmc@arminco.com, artsrunav@ramler.ru Chamber of Commerce and Industry of Tavush Marz 79/23 Blbulyan street, Ijevan Phone: (374 263) 36333; (374 10) 770300 Fax: (374 10) 740300 E-mail: tavushcci@hotmail.com Chamber of Commerce and Industry of Vayotz Dzor Marz 3 Mikoyani street, 3601 Yeghegnadzor Phone: (374 281) 22113 Fax: (374 281) 24011 E-mail: arpa@list.ru URL: www.vaykcci.am Yerevan Chamber of Commerce and Industry: 11 Khanjyan street, 0010 Yerevan Phone: (374 10) 560184, 560196, 524530 (+123, +104) Fax: (374 10) 587871 (+116) E-mail: yercci@arminco.com, a555@arminco.com URL: www.yercci.am Offices abroad: Sofia 1414, Bulgaria Phone: (3592) 9521594 Fax: (3592) 9526231 E-mail: arm_chamber@inet.bg Blattneho 2317 158 00 Prague 5, Czech Republic Phone: (420) 251617955 Mobile: (420) 776096823 E-mail: askat@volny.cz

ARMENIA

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P.O. Box.184 Addis Ababa, Ethiopia Phone: (251 11) 1551888 Mobile: (251 91) 1220201 Fax: (251 11) 1560490 25a Watzmann str. 85586 Poing, Germany Phone: (49 81) 2180904 Fax: (49 81) 2180999 E-mail: vassilianr@aol.com Munkacsy M. str.3 Budapest 1063, Hungary Phone: (361) 3434994 Mobile: (362) 9433651, (374) 91507304 E-mail: udumyana@interware.hu 8 Khadji Mukana str., office 27 Almaty, Kazakhstan Phone: (73212) 568445, 568426 Mobile: (73004) 550303, 7702529 3 str. Pale Leya Riga, Latvia Phone: (3712) 9255867 Fax: (360) 2831543 E-mail: ashot@one.lv Kurosawastrook 20 2726 V.V. Zoetermeer, Netherlands Phone: (31 6) 52613115 Fax: (31 7) 93716171 E-mail: info@simpex.nl 24 Fruze str. Vladikavkaz, Russian Federation Phone: (8672) 540417 Avtostroiteley 68 Tolyatti, Russian Federation Phone: (8482) 429111 Fax: (8482) 791256 Chistoprudny ave, 12A, office 732 101000 Moscow, Russian Federation Phone: (495) 9169224, 9169274, 9169422 Fax: (495) 9169034 Moscow avenue 138 Saint Petersburg, Russian Federation Phone: (7812) 3883054 Fax: (7812) 9733740 41/18-20 Silom Soi 19 Silom Road Bangkok 10500, Thailand Phone: (66 2) 2347565-7 E-mail: arto@artinian.net, jewelry@artinian.net URL: www.artinian.net London, United Kingdom of Great Britain Phone: (44 20) 82037799 Mobile: (44 77) 10254998 Fax: (44 20) 82038877 E-mail: hratchdj@aol.com

1807 West Glenoaks Blvd. Glendale, CA 91201, United States Phone: (818) 2470603 Fax: (360) 2831543 E-mail: gd100@arminco.com Titles of laws and regulations on foreign investment: The law of the Republic of Armenia “On Foreign Investments”. Category: Chamber of commerce and industry.

ARMENIA

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GEGHARKUNIK CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: 16 Buniatyan street Gavar Gegharkunik Marz Phone: (374 64) 224 66 Fax: (374 64) 220 59: Email: varazdatk@rambler.ru URL: www.gcci.am Year established: 2002 Principal functions: • To promote economic development of the region of

Gegharkunik; • To facilitate development of entrepreneurship; • To assist to strengthening of commercial-economic linkages

with foreign enterprises; • To establish cooperation between economic agents and State

bodies; • To form and develop a staff performance rating

improvement system in the businesses of the region; • To assist in the formation of infrastructures for rendering

information and consultation services and information support;

• To promote the establishment and development of infrastructures supporting entrepreneurship.

Services/activities: • Implements various projects which are selected by

conducting surveys using questionnaires about business needs. A survey for identification of capacities and needs among one hundred enterprises is conducted quarterly. The project with the most effective evaluation in terms of business is being implemented, provided that resources are available.

Publications issued: • On Organization and Holding of Audits. The booklet

explains the procedure of holding audits by State governing bodies; rights and responsibilities of public officials; rights and duties of businesses; procedures of appeal acts and other information necessary to increase business awareness.

• Organizational-Legal Forms of Enterprises in RA and their State Registration. It gives a detailed description of potential organizational-legal forms of businesses, their specifics and registration in accordance with RA Legislation.

• Legislative Changes in RA Tax Environment introduced in December 2002. It describes all changes related to normal business management under the current tax environment. It includes also interpretations, comparisons and examples for enterprises in Gegharkunik Marz.

• Lease of the Coastal Sector of Lake Sevan. A manual addressed to enterprises willing to deal with recreation activity on the coastal part of the lake. The manual presents requirements of acting RA legislation and rights and responsibilities of economic agents. An example of a model contract in compliance with RA Civil Code is also presented.

• CCI Perspective Development Strategic Program of Gegharkunik Marz. A guidebook about prospective programming and strategy development for all enterprises.

• RA Gegharkunik Marz. Economic Overview. A booklet that presents the economy of the Marz, sectors; their statistics; more active members of CCI and attractive directions of investments in Gegharkunik Marz.

• Newspapers (bi-weekly). Local branches: 4 Sevantsi str. City Culture Palace, 2nd floor Sevan Phone: (374 61) 26247 Building of the Language Center Martuni Membership structure: More that 150 enterprises are affiliated with the chamber. Category: Camber of commerce. MINISTRY OF TRADE AND ECONOMIC DEVELOPMENT Office/postal address: 5 M. Mkrtchian Yerevan 375010 Phone: (374 1) 566185 Fax: (374 1) 526577 E-mail: info@minted.am, press@minted.am URL: www.minted.am Year established: 1991 (reorganized in 2002). Principal functions: • To elaborate the economic policy of Armenia; • To be responsible for industrial and information technology

policy development; • To elaborate trade and investment policy; • To maintain an export-oriented economic climate, negotiate

global access for Armenian products and services to the world markets;

• To be responsible for the collaboration within WTO; • To attract and promote foreign investments, to create

favorable investment and business climate continuously improving it;

• Many other functions. Publications issued: • Concept Paper for Sustainable Economic Development

Policy for Armenia (Ministry of Trade and Economic Development of the Republic of Armenia, UNDP-Armenia, 2003).

• Armenia. Administrative Barriers to Investments (FIAS, Ministry of Industry and Trade of the Republic of Armenia, 2000).

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• Factors Inhibiting Foreign Direct Investments to Armenia (FIAS, Ministry of Industry and Trade of the Republic of Armenia, IRIS, 1998).

Membership structure: 350 members. Areas/industries where investment is encouraged: All areas/industries. Titles of laws and regulations on foreign investment: • The Republic of Armenia Law on Foreign Investment,

adopted in 1994. Category: Ministry of Trade.

AZERBAIJAN

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AZERBAIJAN CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: 31 Istiglaliyyat str. Baku 370001 Phone: (994 12) 4928912 Fax: (994 12) 4971997 E-mail: expo@chamber.baku.az URL: www.chamber.com.az Year established: 1993 Principal function: • To assist and promote small and medium enterprises. Services/activities: • Establishes business contracts, organization of exhibitions,

fairs, business missions, etc.; • Provides certification, legal services and information services. Publication issued: • ”CONTACT” magazine (quarterly). Local branches: Branches in Azerbaijan towns. Membership structure: 350 members. Areas/industries where investment is encouraged: Energy sector; final product manufacturing; and agriculture sector. Titles of laws and regulations on foreign investment: • Law of the Republic of Azerbaijan. • The Protection of Foreign Investments in Azerbaijan. Category: Chamber of commerce.

AZERBAIJAN EXPORT AND INVESTMENT PROMOTION FOUNDATION (AZPROMO) Office/postal address: 11, Hasan Abdullayev Street 1001 Baku Phone: (99 412) 598 0147, 598 0148 Fax: (99 412) 5980152, 598 0152 E-mail: office@azpromo.org URL: www.azpromo.org Year established: 2003 Principal function: • To contribute to achieving balanced development of the

economy of the country; • To implement measures necessary for the attraction and

promotion of inflow of investments for creation of new jobs, particularly in its rural regions within the poverty reduction strategy framework.

Services/activities: • Undertakes, on a regular basis, analysis of the investment

climate and submits relevant proposals to the Government aimed at its improvement;

• Researches experience of foreign countries in the field of investment attraction and export promotion and submits proposals for application of such experience in Azerbaijan;

• Organizes discussions of the laws that could impact investment climate and development of private sector within business audience;

• Maintains close cooperation with public and self-regulatory bodies, diplomatic missions acting in Azerbaijan, international financial institutions, as well as NGOs and commercial bodies for the purpose of promotion of implementation of investment projects;

• Attracts investors and holds negotiations with them; • Renders assistance to the investors applying to the organization

for the purpose of obtaining preferences and privileges for them for investments in priority fields and sectors of the economy of the country;

• Creates and updates the database on investment and export opportunities;

• Prepares legal database for investors; • Prepares consolidated country reports for the investors on the

economy of Azerbaijan; • Organizes conferences, seminars, business meetings for

investors to attract more investments into Azerbaijan and setting businesses in the country;

• Renders assistance to foreign and local investors in procurement of different types of services, including consulting, legal and other services;

• Organizes training courses on preparations of business-plans and investment projects;

• Carries out studies of regional trade (export) opportunities for Azerbaijani businesses;

• Routinely assesses legal regime for exporting goods and services from Azerbaijan, and develops and submits proposals to the Government for improvement of the regime;

• Renders consultancy services to the businesses who exports or plans to export goods and services from Azerbaijan;

• Supports Azerbaijani exporters in identifying potential buyers;

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• Organizes and participates in trade fairs aimed at promotion of “Made in Azerbaijan” trade brand internationally.

Local Branches: 9A, Bala Mammad Street 4200 Lankaran Phone: (99 417) 154166, (99 450) 5453000 (mobile) Email: office@azpromo.org, vmirzayev@azerinvest.com Administrative Building 2nd Floor, Room #10 Ganja Phone: (99 422) 521500 Fax: (99 422) 564 863 E-mail: office@azpromo.org, gencesahibkar@aztelekom.net Membership structure: AZPROMO’s activities are supervised by two governing structures: Board of Trustees and Supervisory Board. The Board of Trustees is the supreme managing structure of AZPROMO. The main functions of the board include: the setting-up of general directions of AZPROMO’s activities, approval of its annual plan of operation, election of the director of AZPROMO, and endorsement of regular reports on AZPROMO activities, among others. At the same time, by bringing together 64 Government representatives, private enterprises and business associations, the Board of Trustees has developed into one of the most important platforms on which economic policies concerning Azerbaijan’s economic development are being discussed. Supervisory Board: The day-to-day activities of AZPROMO are overseen by the Supervisory Board, which controls AZPROMO´s financial matters, approves the annual financial audit, and endorses financial reports and any changes to the organizational structure Titles of laws and regulations on foreign investment: • Law on Banks and Banking Activity in the Azerbaijan

Republic. • Law on state registration of legal entities. • Law about Protection of Foreign Investments. • Law on Investment Activity. • Law on the National Bank of the Republic of Azerbaijan. Category: Investment promotion organization.

CASPIAN INVESTMENT CENTRE (CIC) Office/postal address: 44 J.Jabbarli street. Caspian Plaza ground floor Baku Phone: (994 12) 4367750 Fax: (994 12) 4367751 Email: cic@azintex.com, cic@cic-az.com URL: www.cic-az.com Year established: May 2003 Principal functions: • to work with local companies helping to find partners among

foreign companies for creating the joint stocks, etc.; • to help foreign companies to come to Azerbaijan market and

find partners in Azerbaijan; • to prepare special projects for exhibitions and to build stands; • to collaborate with international partners; • to provide franchise supplier services. Services/activities: • As detailed under principal functions. Areas/industries where investment is encouraged: Gas and oil industry and all other economic sectors. Category: Investment promotion organization.

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NATIONAL CONFEDERATION OF ENTREPRENEURS (EMPLOYERS’) ORGANIZATIONS OF AZERBAIJAN REPUBLIC Office/postal address: 57, Acad. Hasan Aliyev, 3rd Floor 1110 Baku Phone: (99 412) 4657242, 4657243, 4657244, 4657245,

4657246 Fax: (99 412) 4657243 E-mail: azerenterprise@liderkart.com, ask@liderkart.com,

aec@liderkart.com URL: www.ask.org.az Year established: 1999 Principal functions: • To protect rights of entrepreneurs, their property and other

legal interests before the corresponding state structures, municipality bodies and other organizations;

• To assist strengthening the market infrastructure and development of entrepreneurship relevant to the trends of the State Entrepreneurship Development Programme;

• To participate in the collective negotiations with the Azerbaijan Government and Trade Unions Confederation with the purpose of regulation of the labour relations according to the labour legislation in the country, to sign the tripartite General Collective Agreement together with the Azerbaijan Government and Trade Unions Confederation;

• To provide the establishment of permanent business relations among its members, and to assist work on investment, innovation and formation of sound entrepreneurship environment as well as other projects;

• To assist local entrepreneurs in search of partners in the country and abroad, participate in their information supply;

• To participate in the preparation and realization of various social-economic oriented sector, regional and country programmes;

• To realize the preparation of the social-economic oriented draft laws and other normative-legal acts related to the development of entrepreneurship;

• To create conditions for the study of the world experience of entrepreneurship and its available application in Azerbaijan;

• To assist the establishment of social-economic oriented organizations.

Services/activities: • Analyzes the activity of entrepreneurship enterprises and

invites foreign experts through the international programmes to assist in fund-raising;

• Assists in search of partners abroad; • Organizes business trips to foreign countries; • Organizes trainings covering various spheres of

entrepreneurship, computer and language courses; • Sends representatives abroad to promote entrepreneurial

unions in the framework of the international programme; • Advises regarding legal matters, legislative and other

normative-legal documents; • Provides review regarding juridical examination of

documents and their correspondence to the current legislation;

• Assists in composing statements, appeals, petitions and other juridical documents, examines documents and their correspondence to current legislation;

• Clarifies and advises regulation of the relations in commercial and labour legislation;

• Offers modern conference-hall, business-meeting rooms in the centre of the city for various meetings;

• Renders consulting services. Membership structure: 2,126 entrepreneurs’ subjects including about 35 associations and unions of economic and social orientation. Category: Others.

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BANGLADESH CHEMICAL INDUSTRIES CORPORATION (BCIC) Office/postal address: BCIC Bhaban 30-31 Dilkusha C/A Dhaka 1000 Phone: (880 2) 9564153, 9556148 Fax: (880 2) 9564120 URL: www.bcic.gov.bd Year established: 1976 Principal functions: • To develop chemical industries; • To manufacture, market and distribute chemical products

produced by enterprises under its management. Services/activities: • Supervises, coordinates and controls the enterprises placed

under its management; • Sets up new industries in the chemical sector; • Undertakes joint ventures in collaboration with local and

foreign entrepreneurs. Publications issued: • Annual Report. • BI Monthly News Bulletin. Local branches: The BCIC has the following enterprises under its management: Bangladesh Insulator and Sanitaryware Factory Mirpur Dhaka Phone: (880 2) 8012442, 8011231 Fax: (880 2) 8011326 Chhatak Cement Company Ltd. Chhatak Sunamganj Phone: (880 82) 08723-56225, 08227-85140 Fax: (880 82) 715216 E-mail: cement@bts.net Chittagong Urea Fertilizer Factory Rangadia Chittagong Phone: (880 31) 622301-4 Fax: (880 31) 610564 DAP Fertilizer Company Ltd. Rangadia Chittagong Phone: (880 31) 632389, 622301-4 Fax: (880 31) 610564

Jamuna Fertilizer Co. Ltd. Tarakandi Jamalpur Phone: (880 2) 933288 Fax: (880 2) 933288, 0982787021 Karnaphuli Paper Mills Ltd. Chandraghona Rangamati Phone: (880 31) 0607-4491221 Fax: (880 31) 612833 E-mail: kpm@global.etg.net Khulna Hard Board Mills Ltd. Town Kalishput Khulna Phone: (880 041) 761436, 760268 Fax: (880 041) 761930 Natural Gas Fertilizer Factory Ltd. Fenchuganj Sylhet Phone: (880 0821) 718425 Fax: (880 0821) 08226-88044, 715216 Polash Urea Fertilizer Factory Ghorasal Narsingdi Phone: (880 2) 9351227 Fax: (880 2) 9351223 Triple Super Phosphate Complex North Patenga Chittagong Phone: (880 31) 741358 Fax: (880 31) 741357 Usmania Glass Sheet Factory Kalurghat Chittagong Phone: (880 31) 670430 Fax: (880 31) 670308 E-mail: ugsf@spet.net.com Urea Fertilizer Factory Ghorasal Narsingdi Phone: (880 2) 9350760 Fax: (880 2) 9352550 Zia Fertilizer Company Ltd. Ashuganj B. Baria Phone: (880 2) 9351847 Fax: (880 2) 0852874211 Products/commodity responsible for: Urea fertilizer; ammonium sulphate; TSP fertilizer; paper; cement; liquid chlorine; glass sheet; sanitary ware; insulators; ceramic floor and wall tiles; packaging materials. Category: Industrial promotion organization.

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BANGLADESH EXPORT PROCESSING ZONES AUTHORITY (BEPZA) Office/postal address: BEPZA Complex House No 19/D, Road No. 6 Dhanmondi R/A Dhaka 1205 Phone: (880 2) 9670530, 8650058, 8650061 Fax: (880 2) 8650060, 9661849 E-mail: chairman@bepza.org, member-ip@bepza.org, gm-

ip@bepza.org, gm-pr@bepza.org URL: www.epzbangladesh.org.bd Year established: 1980 Principal functions: • To plan, develop, operate and manage export processing zones

(EPZs) in Bangladesh; • To take possession of land to be acquired or requisitioned by

the Government for creation and development of a zone; • To allot land and building space in a zone to investors on lease

or on rent and to allow them to mortgage the allotted lands for raising loans from financial institutions or commercial banks;

• To provide infrastructure facilities, including buildings, utilities and warehouse;

• To process applications for setting up industries within a zone and accord sanction in accordance with the guidelines given by the Government from time to time;

• To provide customs bonded facilities in accordance with customs regulations for importation into a zone of building materials for construction purpose and packaging materials, raw materials and intermediate goods for the purpose of processing for export;

• To allow import of raw materials or semi-processed or other goods required for use in the zone and export of semi-processed, processed or other goods to be specified by the board in such manner as may be prescribed;

• To assist in the transportation of imported raw materials and intermediate goods in bonded condition and export of finished products;

• To provide necessary banking facilities within the zone in consultation with the Bangladesh Bank;

• To establish liaison with the port, municipal and other authorities to make arrangement for transportation of imported raw materials and intermediate goods on bonded condition and for export of finished products;

• To sanction the employment of foreign nationals, in accordance with the guidelines given by the Government from time to time, to posts for which local experts is not available for efficient running of the industries in zone;

• To enter into any contract or agreement for the purpose of the ordinance, subject to the approval of the Government;

• To set up, maintain and manage public warehouses at any place in Bangladesh to provide customs bonded facilities in accordance with customs regulations for importation into Bangladesh of raw materials, packaging materials, semi-processed goods and accessories required for export oriented industries, if directed to do so by the Government.

Services/activities: • Provides one window service in EPZs which includes

provision of infrastructural facilities such as utilities (gas, water, electricity, telephone, telex and fax), issue of import/export permits, work permits and security.

Publications issued: • Information brochures (published periodically). • List of industries in operation (by type and by EPZ). • A New Horizon for Investors

(English/Japanese/Korean/Chinese/French/Italian/German/Arabic).

Local branches: Adamji Export Processing Zone (EPZ-ADM) Adamjee Nagar, Siddirgang, Narayangang Phone: (880 2) 7607038, 7607037 Fax: (880 2) 8620282 Chittagong Export Processing Zone (EPZ-CTG) South Halishahar, 4223 Chittagong Phone: (880 31) 741446, 740919 Fax: (880 31) 740031 E-mail: cezp@ctg-bd.net Comilla Export Processing Zone (EPZ-COM) Airport Area, Comilla Phone: (880 81) 77055 Fax: (880 81) 77056 E-mail: epzcom@bttb.net.bd Dhaka Export Processing Zone (EPZ-DAK) Ganakbari, Savar, Dhaka Phone: (880 2) 7701004, 7701002 Fax: (880 2) 7701003 Ishwardi Export Processing Zone (EPZ-ISD) Ishurdi, Pabna Phone: (880 7) 32663962 Fax: (880 7) 32663961 Karnaphulai Export Processing Zone (EPZ-KAR) Karnaphuli, Chittagong Phone: (88 03) 1801069, 1741100 Fax: (88 03) 1801069 Mongla Export Processing Zone (EPZ-MON) Mongla, Bagerhat Phone: (880 4) 66275199, 176208 Fax: (880 4) 66275198 Uttara Export Processing Zone (EPZ-UTR) Shongalshi, Nilphamari Phone: (880 5) 5161586, 55161677 Fax: (880 5) 5161468 Products/commodity responsible for: In the industrial units of EPZs products such as garments and garments accessories, textile, terry towel, knitting and knit products, caps, electronics, fishing reel, golf equipment, metal products, plastic products, shoes and leather goods, tent, and ropes are being produced and exported.

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Locations of EPZs: • CEPZ established at the port city of Chittagong, is 2.41 km

from the main seaport, 7.24 km from the international airport and 5.63 km from the main business centre of Chittagong. There are currently 106 enterprises operating in the Zone;

• Dhaka EPZ, established near the capital city, Dhaka, is 25 km from Zia International Airport and 35 km from the city centre. There are currently 56 enterprises operating in the Zone;

• Mongla EPZ established near the Mongla Port sea is 105 km from Jessore Airport. There is currently one enterprise operating in the Zone;

• Comilla EPZ established near the Comilla old airport area is 97 km from the capital city and 170 km from Chittagong Port. There are currently three enterprises sanctioned in the Comilla EPZ;

• Ishurdi EPZ established near the Ishurdi Airport is 186 km from the capital city, 150 km from Bangabandhu Bridge and 450 km from Chittagong Port. There is currently one enterprise sanctioned in the Zone;

• Uttara EPZ established near the Syedpur Airport is 360 km from the capital city and 640 km from Chittagong Port. There is currently one enterprise sanctioned in the Zone.

Areas/industries where investment is encouraged: All sectors are encouraged with particular emphasis on hi-tech electronics and electrical equipment, hi-tech engineering, leather and leather-related industries, specialized textiles, jewellery, garments, automobile spares, light-medium engineering. (Industrial Policy 1991 encourages foreign investment through the introduction of deregulatory provisions.) Titles of laws and regulations on foreign investment: • Foreign Private Investment (Promotion and Protection) Act,

1980. Category: Investment promotion authority and export processing zone.

BANGLADESH STANDARDS AND TESTING INSTITUTION (BSTI) Office/postal address: Maan Bhaban 116/A, Tejgaon Industrial Area Dhaka 1208 Phone: (880 2) 8821462, 9897960, 9880007, 9131582, 9894888,

9898115 Fax: (880 2) 9131581 E-mail: info@bsti.gov.bd URL: www.bsti.gov.bd/ Year established: 1985 (through merger of Bangladesh Standards Institution and Central Testing Labouratories). Principal functions: • To set up standards of quality and dimensions and prepare and

promote the general adoption of standards – on national and international basis – relating to materials, commodities, structures, practices and operations and, from time to time, to withdraw, revise, alter and amend the same;

• To consider and recommend to the Government standards for the measurement of length, weight mass, volume and energy;

• To promote standardization, quality control, metrology and simplification in industry and commerce;

• To secure compliance with the adopted standards adopted by producers and users;

• To implement standards through the administration of a national certification mark scheme or inspection of goods or both;

• To provide or arrange facilities for examination, testing and inspection of commodities, processes and practices for any investigation, research or promotion of export that may be necessary and to issue test reports;

• To certify the quality of commodities, materials, produces, products and other things including food materials, whether for local consumption, export or import;

• To coordinate the efforts of producers and users for the improvement of materials, products, code of practice, appliances, processes and methods, so as to eliminate the national waste of material and time involved in the production of an unnecessary variety of patterns and sizes of articles for one and the same purpose;

• To establish and publish standard specifications; • To recognize, adopt or endorse as a Bangladesh standard any

standard established by any other institution in Bangladesh or in any foreign country or by international organizations;

• To specify a standard mark to be called the ‘Bangladesh Standards and Testing Institution Certification Mark’;

• To grant, renew, reject, suspend or cancel, in such manner as may be prescribed, a license for the use of standard mark;

• To make inspection and take samples of any material or substance to see whether any article or process in relation to which the standard mark has been used or proposed to be used conforms to the standard or whether the standard mark has been improperly used in relation to any article or process with

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or without license; • To utilize with the permission of the owners, the services of

laboratories other than those maintained by the institution and approve such laboratories for the purpose of the Institution;

• To make arrangements or provide for the facilities for the testing and calibration of precision instruments, gauges and scientific apparatus and for the issue of certificates in regard thereto so as to make them comply with the required standards;

• To undertake execution of any trust or any agency business which it may consider conducive to the attainment of, its objectives;

• To cooperate with any person, association or organization abroad with similar objectives.

Services/activities: • Formulates standards of commodities, processes/systems,

codes of practice, etc., on national and international bases; • Controls the quality of products through testing of locally

produced consumer products, produce for the local market and for export through the issuance of Certification Marks Licences;

• Implements the systems of international units of weights and measures in the country;

• Renders scientific/industrial/legal metrology services. Publications issued: • Standard specifications. • Yearbook. Local branches: Dhaka Divisional Metrology Inspectorate BSTI Annex Building 116-A Tejgaon Industrial Area, Dhaka 1208 Phone: (880 2) 9899631 BSTI Regional Office Jamburi Ground, Agrabad, Chittagong Phone: (880 31) 710695,500034 BSTI Regional Office 62 Old Jessore Road Khalishpur, Khulna Phone: (880 41) 762152, 761542 BSTI Regional Office H-573 Ramchandrapur Natore Road, Choramara, Rajshahi 6100 Phone: (880 721) 775897 BSTI Regional Office Hodua Lodge 80/81 Jordon Road, Barisal Phone: (880 431) 55796 BSTI Regional Office Mirza Villa, West Pathantola, Sylhet Phone: (880 821) 719547 Membership structure: BSTI Council: 39 members.

Other Committees: Variable • BSTI Council (sets policy and oversees activities); • Executive Committee (for administration and technical

guidance); • Divisional Committee (adoption of National Standards -

members from different sectors and industries associations): 12 members;

• Technical Committees (finalization of Draft Standards): 12 members.

Products/commodity responsible for: Agricultural and food products; chemicals; jute and textiles; electro-technical and engineering products. Category: Commodity standard institute. BOARD OF INVESTMENT (BOI) Office/postal address: Prime Minister’s Office Jiban Bima Tower, 19th floor, 10 Dilkusha Commercial Area Dhaka 1000 Phone: (880 2) 9559378, 9561430-1 Fax: (880 2) 9562312 E-mail: ecboi@bdmail.net, bdboi@bdmail.net URL: www.boi.gov.bd Year established: 1989 Principal functions: • To provide all kinds of facilities in the matter of investment

of local and foreign capital for the purpose of rapid industrialization in the private sector;

• To implement government policy relating to the investment of capital in industries in the private sector;

• To prepare the investment schedule in relation to industries in the private sector and its implementation;

• To prepare area-schedules for establishment of industries in the private sector and determination of special facilities for such areas;

• To approve and register industrial projects in the private sector involving local and foreign capital;

• To identify investment sectors and facilities for investment in industries in the private sector and provide wide publicity thereof abroad;

• To invent specific devices for the purpose of promotion of investment in industries in the private sector and their implementation;

• To create infrastructural facilities for industries in the private sector;

• To determine terms and conditions for employment of foreign officers, experts and other employees necessary for industries in the private sector;

• To prepare policies relating to the transfer of technology and phase-wise local production in the private sector and their implementation;

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• To provide necessary assistance for the rehabilitation of industries in the private sector;

• To finance and provide assistance in the financing of important new industries in the private sector;

• To adopt necessary measures for the creation of capital for investment in industries in the private sector;

• To collect, compile, analyze and disseminate all kinds of industrial data and to establish a databank for that purpose;

• To do such other acts and things as may be necessary for the performance of the above functions.

Services/activities: The services provided by BOI are categorized as follows: • Investment promotion

- Country promotions, - Sector/industry promotions, - Publications on business processes.

• Investment facilitation - Pre-investment information and counselling service, - Investor welcome service (faster immigration), - Registration/approval of foreign, joint-venture and local

projects, - Approving work permits for the foreign nationals, - Approving foreign loan suppliers’ credit, PAYE scheme,

etc., - Facilitating utility connections (electricity, gas), - Assistance in obtaining industrial plots, - Approving remittance of royalty, technical know-how

and technical assistance fees, - Facilitating the import of capital machinery/raw

materials. • Policy advocacy

- Advocating policy suggestions to the Government, - Assisting Government in framing new policies for

private sector development. Publications issued: • FDI in Bangladesh during 2004, June 2005. • Foreign Direct Investment in Bangladesh during 2002,

March 2003 (English). • Bangladesh Investment Handbook, November 2002

(English). • GCC Countries and Bangladesh: Investment and Trade

Cooperation, May 2002 (English). • Utility Services and Environmental Clearance, January 2001

(English). Local branches: Divisional Office Barishal Suraiya Bhaban 87/84 Jordon Road Barishal 8200 Phone: (880 431) 54797, 54399 Divisional Office Chittagong CGO Building No.1 Agrabad Commercial Area Chittagong 4100 Fax: (880 31) 722382

Divisional Office Khulna Shilpa Bank Bhaban 25-26 KDA C/A Khulna 9100 Phone: (880 41) 720017, 724716 Divisional Office Rajshahi Heea Bitan CandB Moor, Kazihata Rajshahi 6000 Phone: (880 721) 772047 Divisional Office Sylhet Prabaho -18, Taltala Sylhet 3100 Phone: (880 821) 724 306 Areas/industries where investment is encouraged: All sectors, excluding: arms and ammunition and other defence equipment and machinery; forest plantation and mechanized extraction within the bounds of reserved forests; production of nuclear energy; and security printing (currency notes) and minting. Titles of laws and regulations on foreign investment: • Foreign Private Investment (Promotion and Protection Act),

1980. • Investment Board Act, 1989. • Industrial Policy 2005. Category: Investment promotion and facilitation authority.

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BUSINESS ADVISORY SERVICES CENTER (BASC) Office/postal address: House # 75, Road # 7A Dhanmondi R.A. Dhaka 1209 Phone: (880 2) 8110693-94, 8112467, 9112641 Fax: (880 2) 9130072 E-mail: info@bascservice.org, basc@bangla.net URL: www.bascservice.org Year established: 1991 Principal function: • To facilitate business development services; • To establish itself as an effective and efficient Business

Development Organization (BDO); • To provide business development services (BDS) to micro,

small and medium-sized enterprises in agriculture and industrial sectors covering manufacturing, service and trading organizations;

• To generate sustainable income and productive employment opportunities for poverty alleviation and food security;

• To promote ethical and socially responsible business. Services/activities: • Supports organization so that they can maximize their

productivity. Support to these organizations comes in different forms: through consultancy, through research, through information dissemination services and other advisory services.

Publication issued: Recent publications include: • Investment opportunity for agro-based small enterprises in

greater Rangpur and Dinajpur Districts. • Investment opportunities for small enterprises in Sylhet Town. • An actor Oriented Approach to Natural Resources sector

value addition in the Jamuna Chars. • Feasibility Study on Establishment of a Heat Treatment Plant,

Model Machineshop and Model Foundry Shop. • Market Study on Project for Homeopathy Medicine in

Bangladesh. • Animal Feed Production in Bangladesh. • Electro-Mechanical Toy Manufacturing Industry in

Bangladesh. • Directory of Engineering Industries of Bangladesh. For a detailed list of publications, please refer to www.bascservice.org/publications.php. Membership structure: The organization receives its overall policy directions and guidance from the board of directors consisting of twelve eminent personalities. The overall management of BASC is entrusted upon the executive director who is assisted by a core team of professionals and support Staff. BASC's operating wings are run, administered and managed as profit centers.

Training: • Entrepreneurship and management development programmes; • Institutional development; • Human resources development; • Production and quality; • Financial management and agribusiness. Category: Trade promotion organization. CHITTAGONG CHAMBER OF COMMERCE AND INDUSTRY (CCCI) Office/postal address: Chittagong Chamber of Commerce & Industry Chamber House, 38, Agrabad C/A Chittagong, Bangladesh Phone: (880)-31-713366 E-mail: ccci@globalctg.net URL: www.chittagongchamber.com Year established: 1959 Principal functions: • To promote and protect the trade, commerce and

manufactures of Bangladesh in general, and the trade, commerce and manufactures of Chittagong in particular;

• To encourage the development and progress of the Port and Town of Chittagong;

• To watch protect the general commercial interests of Bangladesh or any part thereof and the interests of persons engaged in trade, commerce or industry in Bangladesh and in particular in Chittagong;

• To collect and circulate statistics and other information relating to trade, commerce and industry to members;

• To arbitrate in settlement of disputes arising out of commercial transactions between parties willing or agreeing to abide by the judgment and decision of the Chamber;

• To establish just and equitable principles in trade, commerce and industry;

• To form a code or code or practice to simplify and facilitate transaction of business;

Services/activities: • To arrange the Chittagong International Trade Fair; • To conduct effective training to potential & existing

entrepreneurs and business executives on information technology for human resource and women entrepreneurship development;

• To provide free library service to its members comprising up-to-date trade directories, catalogues, trade journals, weeklies, monthly magazines from home and abroad, government publications;

• To provide information on market demand of commodities to exporters and importers and advises members on marketing possibilities at home and abroad;

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• To issue certificate of origin to any registered company dealing with trading or manufacturing of local goods or products meant for re-export;

Publications issued: • For a full list of annual reports, please refer to <

http://www.chittagongchamber.com/annual_report.php > Category: Chamber of Commerce and Industry DHAKA CHAMBER OF COMMERCE AND INDUSTRY (DCCI) Office/postal address: 65-66 Motijheel Commercial Area Dhaka 1000 Phone: (880 2) 9552562, 9554383 Fax: (880 2) 9560830 E-mail: library@dhakachamber.com, dcci@bangla.net,

secretary@dhakachamber.com URL: www.dhakachamber.com, www.dhakachamber.org Year established: 1958 Principal functions: • To give suggestions for the formulation of government

policies in import, export, investment, banking, insurance, fiscal measures, annual budget, etc. and to provide inputs for meetings related to World Trade Organization (WTO), United Nations Conference on Trade and Development (UNCTAD), etc.;

• To represent trade, commerce and industry on various advisory or consultative committees at different ministries and departments of the Government;

• To comment on legislative measures affecting trade, commerce and industry;

• To function as a forum for exchanging views on trade and economy among different chamber members, government agencies, DCCI members and local/foreign delegations;

• To settle trade disputes by arbitration; • To issue Certificate of Origin and authenticate documents

for promotion of exports; • To disseminate business information to members by

electronic communication, fortnightly Trade Bulletin, DCCI Monthly Review, Current Awareness Service Bulletin, SDI: selective dissemination of information, newsletter, circulars, notifications, statistical data, etc.;

• To organize training courses, seminars, workshops, symposia, meetings, delegations, fairs and participation thereof at home and abroad and to receive delegation;

• To undertake activities such as survey and research to suggest for favourable business-related policies;

• To prepare Economic Policy Papers (EPPs) for conducting policy advocacy for the benefit of the business sectors;

• To sign Memorandums of Understanding (MOUs) with overseas chambers of commerce and industries and other business organization for promotion of trade and investment;

• To prepare, implement and evaluate projects for entrepreneurship development and other trade related matters;

• To develop business through Internet, web page, short link/cross link with DCCI, etc.

Services/activities: • Provides facsimile, e-mail, Internet, Web page browsing,

commercial library; international tender documents, computer services, CD-ROM services; photocopy facilities, meeting and conference facilities;

• Provides computerized trade information services as well as SME help line services;

• Offers trade intelligence services such as export, import, investment inquiries, trade fairs/exhibitions, news, trade regulations, public notices, statutory regulatory orders (SROs) and foreign exchange circulars;

• Issues Certificates of Origin (CO) and Letters of Recommendation/Introduction;

• Provides advisory and consultancy services; • Provides institutional supports to small-scale enterprises

(SSEs). Publications issued: • DCCI Annual Report (English/Bengali). • DCCI Monthly Review (English/Bengali). • DCCI Members Directory: 2000 (English). • Tax Guide 2007-2008. • Export quality management: an answer book for small and

medium-sized exporters. Published jointly by DCCI and International Trade Centre (ITC). 2007.

• Arbitration and alternative dispute resolution: How to settle International business disputes: 2002 (Published jointly by DCCI and ITC, GTZ).

• Introducing DCCI (annually). • DCCI Trade Information Bulletin (fortnightly). • DCCI General Circulars and Special Circulars. • Economic Indicators. • Trade Delegation Brochure (occasional publications). • Economic Policy Papers on different business issues. • Research reports. • Seminar reports. Membership structure: About 4,000 members classified under four categories: General Members, Associate Members, Town Association Members and Trade Group Members. Membership composition: export 30 per cent, import 30 per cent, sales and services 20 per cent and manufacturing 20 per cent. Training: DCCI Business Institute (DBI) provides training programmes and counseling services to its members by year-wise scheduling. DCCI has some projects through which the Chamber has been imparting specialized training namely training for women entrepreneurs, training on leather and leather goods, etc. Category: Chamber of commerce; industrial promotion; and trade promotion organization.

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EXPORT PROMOTION BUREAU (EPB) Office/postal address: 1, Kawran Bazar Dhaka 1215 Phone: (880 2) 8151496, 9128377, 8112427, 8113247,

8143247, 8143248 Fax: (880 2) 9119531 E-mail: info@epb.gov.bd, vc@epb.gov.bd URL: www.epb.gov.bd Year established: 1972 Principal functions: Product development: • To provide technical support to local manufacturers/exporters; • To provide training on product development and adaptation; • To provide advisory support in quality control, packaging,

supply improvement, post-harvest handling, etc. Market promotion: • To participate and/or organize international trade fairs; • To organize single country exhibitions, buyer-seller meets,

contact promotion programmes, field business missions abroad;

• To organize product group international trade fairs. Trade information: • To disseminate trade enquiries to local exporting companies; • To provide information on target markets including

international prices and other information; • To print/distribute Bangladesh Export Directory, product

brochures, export statistics and other publications of interest. Export policy: • To formulate dynamic policy and programmes for the active

promotion of exports and to assist in policy formulation; • To coordinate export development efforts programme and

export promotion efforts of the public and private sectors; • To develop linkages with chambers and trade associations; • To monitor export performance on a monthly basis. Coordination and cooperation: • To coordinate with Bangladesh embassies abroad for attaining

the export target; • To cooperate with foreign trade promotion organizations; • To maintain working relationship with international/regional

organizations such as WTO, UNCTAD, ITC, WIPO, ESCAP, OIC, World Bank, ADB and IDB and other trade promotion organization.

Textile products: • To issue GSP Certificates and Certificates of Origin; • To issue textile visa and licence. Training: • Implements National Export Training Programmes of EPB; • Organizes seminars/workshops on export-related subjects; • Orientation programmes for trade officials posted abroad. Services/activities: • Issues GSP, GSTP, SAPTA and Asia-Pacific Trade

Agreement (APTA) certificates of origin for export abroad.

Publications issued: • Bangladesh Export Directory. • Bangladesh Export Statistics (annually). • EPB Annual Report. • Monthly Export Statistics. • Handbook for Exporters (manual). • Manuals of NETP programme. • Handicrafts from Bangladesh (brochure). • Trade Information (quarterly). Local branches: Chamber House, Agrabad C/A Chittagong Phone: (88 031) 720907 Fax: (88 031) 710540 E-mail: epbctg@spnetctg.com Chamber Mansion, 5 No. KDA Commercial Area Khulna Phone: (88 041) 720449 Fax: (88 041) 732172 Hazera Villa (3rd floor), Shaheb Bazar (Mianpara) Rajshahi 6001 Phone/Fax: (88 0721) 774420 53 Bangabandhu Avenue, Rahamatullah Muslim Institutes Narayanganj BSCIC Industrial Gate Holding No. 892 Ranir Bazar, Comilla Phone: (88 081) 65019 Maa Manzil, House No-1/B, Block-C, Road-33/A Shahjalal Upashaher Sylhet Phone: (88 0821) 716144 Fax: (88 0821) 715210 Training: Funding from international organizations such as WTO, UNCTAD, ITC, ESCAP and EU, regional seminar/workshop. Areas/industries where investment is encouraged: IT sector, agro-process and light engineering products/services. Titles of laws and regulations on foreign investment: • Foreign Private Investment (Promotion and Protection) Act,

1980 secures all foreign investment in Bangladesh. • OPIC’s (Overseas Private Investment Corporation, United

States of America) insurance and finance programmes applicable.

• Security and safeguards available under Multilateral Investment Guarantee Agency (MIGA) of which Bangladesh is a member.

• Arbitration facility of the International Centre for the Settlement of Investment Dispute (ICSID) available.

Category: Trade facilitation body; trade fair and exhibition authority; and trade promotion organization.

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FEDERATION OF BANGLADESH CHAMBERS OF COMMERCE AND INDUSTRY (FBCCI) Office/postal address: 60, Motijheel Commercial Area Dhaka 1000 P.O. Box: 2079, Dhaka Phone: (880 2) 9560598, 9560102-3 Fax: (880 2) 7176030, 9560588 E-mail: fbcci@bdcom.net, fbcci@bol-online.com URL: www.fbcci-bd.org Year established: 1973 Principal functions: • To promote the interests of its federating units; • To bring about a better cohesion, understanding and harmony

at the national level among the trade organizations; • To aid and stimulate the development of trade, commerce,

industry, agriculture and transport; • To protect, encourage and safeguard the cause of the private

sector through consultation and interaction with the Government, Ministerial Consultative Committees and other related bodies or agencies;

• To assist in the organization of chambers of commerce and industry and associations of trade and industry in different centres of Bangladesh;

• To initiate and adopt appropriate measures for the protection of trade and persons engaged therein, especially members of the FBCCI;

• To maintain relations and communicate with trade and industrial associations and other mercantile and public bodies abroad;

• To liaise as a member of the International Chamber of Commerce, Islamic Chamber of Commerce, Industry and Commodity Exchange and Confederation of Asia-Pacific Chambers of Commerce and Industry.

Services/activities: • Provides trade information services to members of FBCCI,

foreign chambers, Bangladesh missions abroad and foreign missions in Bangladesh and related national and international organizations;

• Collects, maintains, analyses and disseminates statistical and other information on matters related to trade, commerce and industry of national and international importance and compiles a databank;

• Conducts research on policies and programmes relating to the development of trade, commerce and industry in the country;

• Plans to develop an information network, with international collaborators such as the ICC;

• Plans to develop a computerized database on members of the FBCCI in order to monitor their progress and performance;

• Coordinates and disseminates matters referred by the trade representatives of the different embassies in order to assist local industrialists and traders;

• Collects information and publications from the Trade Representatives and circulates them among all chambers and associations in the country;

• Prints and circulates project profiles on new industrial projects formulated by development finance institutes and the Board of Investment;

• Collects information through field studies and market surveys on priority sectors of the country and prepares study reports for the FBCCI member bodies and the relevant government ministries;

• Arranges occasional seminars on economic and commercial issues.

Publications issued: • Annual Report (English). • FBCCI Journal (English). • Yearly Recommendations of FBCCI Standing Committees

(English). • Souvenirs of different important events (English/Bengali). Membership structure: 268 members, comprising 196 Trade and Industrial Associations and 72 Chambers of Commerce and Industry. Areas/industries where investment is encouraged: Non-profit promotional organization. Does not make investment itself, but works for promoting private sector investment. Titles of laws and regulations on foreign investment: Relevant for BOI and other concerned governmental organizations. Category: Chamber of commerce; industrial promotion; and trade promotion organization.

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FOREIGN INVESTORS’ CHAMBER OF COMMERCE AND INDUSTRY (FICCI) Office/postal address: Prime View (03-303) 7, Gulshan Avenue Gulshan-1 Dhaka 1000 Phone: (880 2) 9892913, 9893049 Fax: (880 2) 9893058 E-mail: ficci@bangla.net URL: www.ficci.org.bd Year established: 1971 Principal functions: • To promote and protect the interests of its members; • To render such assistance, advice to the government of

Bangladesh and its related agencies/authorities towards promotion of commerce, trade and industry of the country vis-à-vis the interest of foreign investors in general and those of the FICCI members in particular;

• To support or oppose, legislative or other measures of the Government affecting trade, commerce and industry of the country in general and the FICCI member in particular;

• To help establish just and equitable principles in the domain of trade, commerce and industry of the country;

• To liaise with other trade organizations, associations and concerned Government agencies/authorities for exchange of information /views/suggestions to serve the interests of the FICCI members in particular.

Services/activities: • As detailed under Principal functions. Publication issued: • Annual Report. • Monthly Bulletin. • Bangladesh Country Profile. Membership structure: The Chamber comprises of 141 members companies (as of 31 July 2005) representing a wide range of different industries, trading houses, service companies, banks and financial institutions. Companies/business engaged in manufacturing/trading or rendering services within the territory of Bangladesh and having minimum 50 per cent foreign share holding in their equity are eligible for ordinary membership. Those having less than 50 per cent but not below 20 per cent foreign share holding are eligible for associate membership. Associate membership is also open to any person being a foreign national representing the business interests of any foreign company/institution in Bangladesh. Category: Chamber of commerce; and trade association.

METROPOLITAN CHAMBER OF COMMERCE AND INDUSTRY, DHAKA Office/postal address: Chamber Building 122-124 Motijheel Commercial Area Dhaka 1000 Phone: (880 2) 9565208-10, 7161028-30 Fax: (880 2) 9565212 E-mail: sg@citechco.net URL: www.mccibd.org Year established: 1904 Principal function: • To deal with international trade and tariff, trade practices,

taxation, commercial arbitration, training and human resources development, etc.

Services/activities: • Provides advisory services to the member organizations on

the aforementioned areas; • Prepares updates on national macroeconomic trends; • Is represented on the various policy-level bodies of the

Government; • Acts as Secretary to the Bangladesh Employers’ Federation,

the only organization in the country representing the employers.

Publications issued: • Annual Report of the Chamber (English). • Economic Indicators of Bangladesh (annually, English). • Summary of Taxation Rules (annually, English). • The Chamber News (monthly, English). • The Tax News (monthly, English). Local branch: 137 Bangabandhu Avenue Narayanganj Membership structure: 277 members, representing the large enterprises in trading, manufacturing, banks, insurance companies and public sector corporations. Products/commodity responsible for: Manufacturing sectors such as jute, textiles, tea, chemicals and pharmaceuticals, garments, food products, and construction, and service sectors such as banks and insurance, hotels. Training: The Chamber has been giving an increased focus on training and human resources development in recent periods. It conducts regular training programmes on different disciplines of management functions. The courses are conducted by both local and foreign resource persons and the English language is used as the medium.

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Areas/industries where investment is encouraged: Agro-based industries, artificial flower-making, computer software and IT, electronics, frozen foods, jute goods, jewellery and diamond-cutting, leather, oil and gas, electricity, telecommunications, textiles, tourism, entertainment, hospitals and clinics, hotels and guest houses, etc. Titles of laws and regulations on foreign investment: The Government’s policy framework for foreign investment is based on Foreign Private Investment (Promotion and Protection) Act, 1980, which provides for non-discriminatory treatment between foreign and local investments; protection of foreign investment from expropriation by the State; and ensured repatriation of proceeds from sale of shares and profit. Excepting a list of four reserve industries, foreign investments are encouraged in all sectors. To assist private investment, the Government, through the Investment Board Act, 1989, set up the Board of Investment. Category: Chamber of commerce; industrial promotion and trade promotion organization.

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BHUTAN CHAMBER OF COMMERCE AND INDUSTRY (BCCI) Office/postal address: Daebum Lam Thimphu P.O. Box: 147, Thimphu Phone: (975 2) 323140, 322742 Fax: (975 2) 323936 E-mail: bsdbcci@druknet.bt, webmaster@druknet.bt URL: www.bcci.com.bt Year established: 1980 Principal functions: • To facilitate and promote private sector development and to

receive and disseminating information; • To provide a forum for discussion and exchanging views

relevant to private sector development; • To liaise between the private sector and the Government; • To receive and submit views, suggestions and

recommendations to the Government on policy matters. Services/activities: • Identifies market sourcing; • Disseminates information and prepares project reports; • Provides business support and advisory services. Local branches: Twenty one branches spread out all over the country. All business and trade associations are its registered members. Membership structure: There are over 200 individual and corporate registered members. In addition, there are over 9,000 mandatory members. Products/commodity responsible for: Export of Bhutanese products and import of consumer goods. Training: For Bhutanese nationals only. Areas/industries where investment is encouraged: Agriculture; hydropower; tourism; wood-based industries; infrastructure development; IT industries, etc. Titles of laws and regulations on foreign investment: Almost all the requisite Acts are in place. Category: Chamber of commerce; trade association; trade facilitation body; trade fair and exhibition authority; trade promotion organization; and training/research institute.

FOOD CORPORATION OF BHUTAN Office/postal address: P.O. Box 80 Phuentsholing Phone: (975 5) 52241, 252429, 252560, 252859, 252375 Fax: (975 5) 252289, 252342, 251742 E-mail: drukfood@druknet.bt Year established: 1974 Principal functions: Social functions: • To provide essential food items and to secure food reserves

for Bhutan through the use of effective and efficient technical and managerial approaches;

• To maintain and service the national and SAARC food security reserves at all strategic locations across the country;

• To look after the logistics of the World Food Programmes (WFP);

• To provide effective and efficient agriculture marketing services to Bhutanese farmers by strategically aligning itself to the needs of the farmers;

• To engage in effective marketing, distribution and sale/export of locally produced agriculture produce;

• To set up temporary sheds to conduct auctions or arrange exports as per the demand of local farmers;

• To purchase maize and to promote its sale in the eastern region;

• To transfer payments to Bhutanese farmers on behalf of the auction yard buyers.

Commercial functions: • To increase product lines and area coverage to meet the

demands of consumers; • To pursue commercially attractive business ventures; • To engage in effective and efficient procurement and

distribution of essential food items throughout the country and to engage as efficient and effective distributors of consumer goods in the local market;

• To consolidate market services and ensure timely delivery of goods;

• To maintain fair prices and ensure the quality of consumer goods as a responsible marketing and distribution agency and to control the sale of products beyond maximum retail price (MRP).

Services/activities: • Maintains national food security reserve stocks at strategic

locations as per the Government order; • Provides storage facilities at the terminal regulated markets; • Caters to the safe storage of national food security reserve

stocks/SAARC reserve stocks and WFP aid with necessary pest control treatment on a need basis;

• Distributes WFP commodities at various project sites; • Distributes essential food commodities during any national

emergency; • Facilitates free and fair trade of locally produced agricultural

produces through auction yards located at Phuentsholing, S/Jongkhar, Gelephu, Sarpang and Samtse;

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• Transfers payments to Bhutanese farmers on behalf of the auction yard buyers;

• Establishes seasonal temporary auctions and export operations during the crop season as per the directives of the Government and public demand;

• Provides market information to the growers; • Provides timely delivery of goods; • Provides financial support to the farmers’ association. Local branches: Thimphu P.O. Boxb188 Phone: (975 2) 322877, 333209 Fax: (975 2) 323957 Gelephug P.O. Box 166 Phone: (975 6) 351048, 251077 Fax: (975 6) 251093 Samdrup Jongkhar P.O. Box 137 Phone (975 7) 251073, 251122 Fax: (975 7) 251123 Products/commodity responsible for: Essential food items and manufactured consumer products. Category: Trading company in agricultural-related products.

ROYAL MONETARY AUTHORITY OF BHUTAN (RMA) Office/postal address: Post box no. 154 Thimphu Bhutan Phone: (975-2)-323111 Contact Form: http://www.rma.org.bt/EXTERNALWEB/contact_us.jsp URL: www.rma.org.bt Year established: 1982 Principal functions: • To regulate the availability of money and its international

exchange; to promote monetary stability; • To supervise and regulate banks and other financial

institutions; • To promote credit and exchange conditions, and a sound

financial structure conducive to the balanced growth of the economy;

• To advise the Government on any matter relating to its functions, powers, and duties;

• To Act as “lender of last resort” to banks in the case of short-term liquidity shortages. It also involves the provision of central clearance facilities for interbank transactions;

Services/activities: • To issues notes and coins for the purpose of directly

influencing the amount of currency in circulation outside banks, thereby providing the economy with sufficient, but if possible, non-inflationary liquidity;

• To accept deposits as prudential reserves for banks (e.g., Minimum Reserves), the willingness to Discount commercial and Government paper;

• To plan and arrange the printing of banknotes and the minting of coins, distributing banknotes and coins to the banks, providing facilities for the general public to exchange soiled and mutilated notes, and destroying soiled and mutilated banknotes;

• To maintain accounts on behalf of and executes daily transactions with commercial banks and the government;

• To provides depository services with international financial institutions, and carries out transactions with overseas financial institutions;

• To for the formulate, revise and implement regulations concerning foreign exchange dealings;

• To frame prudential regulations to be observed by the banks and other financial institutions, and monitors compliance through periodical reports required to be submitted by them, as well as through on-site inspections;

Publications issued: • For a full list of papers and reports, please refer to <

http://www.rma.org.bt/EXTERNALWEB/Publication.jsp?CODE=RMA >

Membership structure:

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The Bank has eleven divisions: issues, banking, foreign exchange and reserve management, financial institutions supervision, research and statistics, personnel and finance division, internal audit, information technology, human resource development, hospitality and protocol and library divisions. Titles of laws and regulations: Prudential Regulations 2002 Licensing Regulation for Establishment of Commercial Banks in Bhutan Foreign Exchange Regulations 1997 RMA Act 1982 Regulation for Establishment of an Insurance Business in Bhutan BY-Laws of Royal Monetary Authority of Bhutan Financial Institution Act 1992 Bankruptcy Act of the Kingdom of Bhutan 1999 Movable and Immovable Property Act of the Kingdom of Bhutan 1999 Category: Central Bank TRADE DEVELOPMENT OFFICE Office/postal address: Department of Trade Ministry of Trade and Industry Thimphu P.O. Box: 141, Thimphu Phone: (975 2) 321337, 322407, 325588 Fax: (975 2) 321338 E-mail: dot@druknet.bt URL: www.trade.gov.bt Year established: 1998 Principal functions: • To act as focal point for trade development in Bhutan; • To support and interact with related organizations; • To enhance export promotion activities. Services/activities: • Collects and disseminates foreign market information; • Establishes links with international organizations; • Identifies market opportunities; • Coordinates and conducts market research; • Provides marketing assistance to exporters; • Organizes trade-related workshops; • Assists exporters in problem solving; • Provides technical assistance; • Organizes and promotes trade fairs and missions. Publications issued: • Exporters Directory (biannually, English). Membership structure: 60 members.

Products/commodity responsible for: Horticultural and agro-based products; handicraft products; mineral products; timber products; processed food products; handmade paper products; traditional medicines; and essential oils. Training: • ITC - Trade point seminars; • In-country training/workshop on trade promotion activities; • ITC - WTO/cost benefit workshop. Titles of laws and regulations on foreign investment: Based on the FDI policy (2002) and FDI Rules and Regulations 2005 Category: Export marketing board; ministry of trade; trade facilitation body; trade fair and exhibition authority; and trade promotion organization. TSCHONG-RIG KNOWLEDGE CENTRE Office/postal address: c/o Bhutan Chamber of Commerce and Industry (BCCI) Doybum Lam Thimphu P.O. Box: 147 Phone: (97 52) 322742, 324254 Fax: (97 52) 323936 E-mail: io.bcci@druknet.bt URL: www.tshongrig.org Principal function: • To provide a “one-stop” information resource for the private

sector of Bhutan. Services/activities: • Learning Events: seminars, symposiums, focus group

Discussions, workshops; • Skill-based training; • 24 hours of high-speed internet connectivity (256 kbps); • Professional training and assistance in using "Tshong-Rig"

and other audio-visual self-learning tools; • Facilitates networking and sharing of best practices amongst

SMEs; • Provides onsite guidance and support personnel; • Library services; • Office support services: photocopy, spiral binding, fax,

phone, etc. Training: Through knowledge centre and audio-visual self-learning tools, training in the following areas is provided: • Accounting and finance; • Business planning; • Marketing and sales;

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• Operations; • Legal and insurance; • Technology. Category: Training/research institution, organization with training functions.

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BRUNEI ECONOMIC DEVELOPMENT BOARD (BEDB) Office/postal address: Block 2K, Bangunan Kerajaan Jln Ong Sum Ping Bandar Seri Begawan BA1311, Negara Phone: (673) 2230111 Fax: (673) 2230063 E-mail: info@bedb.com.bn URL: www.bedb.com.bn Year established: 2001 Principal functions: • To function as a first-stop agency to attract, retain and add

value to both local and foreign investments; • To further diversify Brunei Darussalam’s economy and

create employment opportunities for its people; • To coordinate with ministries and agencies to maximize the

benefits generated by local and foreign direct investment through strengthening policy, legal, institutional framework and human resources development for investment and improving investment promotion capabilities;

• To continue to undertake measures to identify and address main policy impediments to create a pro-active business environment which is conducive for investment;

• To keep abreast with the global developments and explore new business opportunities with growth potential for Brunei Darussalam to capitalize on.

Services/activities: • Stimulates growth, expansion and development of Brunei

Darussalam: • Implements Government policies and preparing investment

promotion plans, incentives and marketing strategies to attract foreign and local investments;

• Assists and facilitates industrial development as a whole including supporting the development of SMEs;

• Prepares, promotes and develops industrial sites, and also strategic and competitive facilities for prioritized industries.

Publications issued: • Promotional material. Areas/industries where investment is encouraged: • Advanced technology industries and skill-intensive services

which enjoy good export market prospects; • The Pulau Muara Besar (PMB) Port; • Sungai Liang Industrial Park (SPARK). Titles of laws and regulations on foreign investment: • Brunei Economic Development Board Act (revised 2003). Category: Industrial promotion; and investment promotion organization.

BRUNEI INDUSTRIAL DEVELOPMENT AUTHORITY (BINA) Office/postal address: Ministry of Industry and Primary Resources Km 8, Jalan Gadong Negara BE1118 Phone: (673 2) 444100, 444200 Fax: (673 2) 423300 E-mail: bruneibina@brunet.bn URL: www.bina.gov.bn Year established: 1996 Principal functions: • To develop and manage industrial sites and complexes to

encourage the formation of new industry and cooperatives; • To process the application of industrial activities to be

allocated at the industrial sites and complexes; • To register new cooperatives; • To provide support services for the development of

manufacturing and cooperative activities. Services/activities: • Licensing for industrial and cooperatives; • Industrial and cooperative development. Publication issued: • Information on infrastructure and facilities.

Local branches: c/o Blok 2 A6 Pekan Belait Industrial Compleks Jalan Setia Diraja, Kuala Belait, KA3131, Negara Phone: (67 3) 3335052 Temburong Office Cawangan Daerah Temburong PA 1351, Temburong, Negara Phone: (67 3) 5221321 Tutong Office c/o A6 Block 2 Tutong Industrial Complex TA 2541, Tutong, Negara Phone: (67 3) 4261490 Products/commodity responsible for: • Gas-related industries; • Manufacturing of chemicals, chemical products and plastic

products; • Manufacturing of paper and paper products, printing and

publishing; • Manufacturing of textiles, apparel and leather industries; • Manufacturing/assembling/servicing of electronics and

electrical goods; • Manufacturing/processing of fabricated metal products,

machinery and equipment;

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• Manufacturing/processing of food and beverages including packaging warehouse/cold storage;

• Manufacturing/processing of non-metallic and mineral products;

• Manufacturing/processing of wood and wood product. Training: All aspects of management and business development for cooperatives. Areas/industries where investment is encouraged: • Manufacture of food products, creameries and beverages; • Manufacture of silica products; • Manufacture of clay products; • Manufacture of non-metal products; • Manufacture of apparel products; • Manufacture of textile mill products; • Manufacture of leather products.

Titles of laws and regulations on foreign investment: • Industrial Coordination Order 2001. • Cooperatives Act 1984. Category: Government agency. PROMOTION AND ENTREPRENEURIAL DEVELOPMENT DIVISION Office/postal address: Ministry of Industry and Primary Resources Km 33, Jalan Tutong Kampong Sinaut Tutong TB, Negara 1741 Phone: (673 2) 380026, 382822 ext. 2315 Fax: (673 2) 382838 E-mail: miprs3@brunet.bn URL: www.industry.gov.bn,

navision-data.pusatsumber.gov.bn/index.html Year established: 2003 Principal functions: The mission of the Division is to create self-reliant and competitive entrepreneurs and facilitate the development of high- quality marketable products that can contribute to the nation’s goal of economic diversification. The Division has set two main objectives: • To identify potential entrepreneurs and support their

development to become enterprising and socially responsible business owners and managers of enterprises engaged in the primary resources and industry sectors;

• To identify locally produced goods and services in the primary resources and industry sectors that have commercial potential and support their development as a competitive and marketable product in the local and international markets.

Services/activities: The Division has four units to implement the above objectives: • Resource Centre: in charge of ascertaining that capacity-

building programmes and services strengthen the business and management capabilities of small and medium business owners as well as their ability to produce competitive and marketable products;

• Industry and Trade Promotion Unit: responsible for creating development strategies that will lead to the successful penetration of locally produced goods and services into the domestic and international markets;

• National Standards and Accreditation Centre: has the responsibility of ensuring that local products have the appropriate standards and quality control recognition that contributes to their acceptance and competitiveness in the domestic and international markets;

• Regulatory and Facilitation Services Unit: responsible for providing trade-related regulatory and facilitation services that can assist in fast-tracking the establishment, growth and expansion of local businesses in the primary resources and industry sectors.

Publications issued: • Setting up of a Company, a practical guide, April 2000

(English). • Brunei Darussalam Investment Guide, 2001 (English). • The Directory of Brunei Darussalam Products, Ministry of

Industry and Primary Resources, 2003. • Investment Opportunities in 2004. Membership structure: The Promotion and Entrepreneurial Development Division is under the Ministry of Industry and Primary Resources. Products/commodity responsible for: All products/services under primary resources, and those enterprises under the category of small and medium-sized enterprises Training: Training courses pertinent to the development of entrepreneurs in the small and medium enterprises category. Areas/industries where investment is encouraged: Primary resources, high-tech industries, manufacturing and processing and service industry. Titles of laws and regulations on foreign investment: • Industrial Coordination Order 2001. • Economic Development Board (Amendment) Order 2001. • Investment Incentive Order 2001. Category: Industrial promotion; Ministry of Trade; standard, testing and inspection body; trade fair and exhibition authority; trade promotion organization; and training/research institute.

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SEMAUN HOLDINGS SDN BHD Office/postal address: Unit 10, Block B Warisan Mata-Mata Complex Kampong Mata-Mata Gadong BE1718 Bandar Seri Begawan Phone: (67 3) 2456064/5 Fax: (67 3) 2456070 E-mail: semaun@brunet.bn URL: www.semaun.gov.bn Year established: 8 December 1994 Principal functions: • An investment and trading arm of the Government of Brunei

Darussalam in enhancing economic diversification programmes;

• To spearhead industrial and commercial development through direct investment in key industrial sectors;

• To accelerate industrial and commercial development through creating new industries and introducing new technology;

• To generate business opportunities for active participation of local entrepreneurs.

Services/activities: • Creates and expands existing industrial commercial activities; • Provides joint-venture partnership with foreign investors and

suitable (emerging) local and foreign companies; • Creates industrial and commercial strategic alliances with

leading international companies; • Promotes direct investment in high technology, value added

industrial and commercial ventures; • Promotes investment into research and development leading

to commercialization; • Considers overseas investment in activities that will reinforce

the position of local companies; • Provides strategic partnership to foreign and local investors in

strategic sectors in the economy. Areas/industries where investment is encouraged: • Development and management of industrial areas:

development of infrastructure and facilities in industrial sites and/or land owned by the company;

• Enterprises and commercial activities: resource-based industries, both upstream and downstream activities and manufacturing industry;

• Involvement in the services sector: not related to the banking and financial industries;

• Investment promotion: operate and act as agent for investment promotion, industrial development and marketing of products in the local and foreign markets.

Titles of laws and regulations on foreign investment: • ASEAN Agreement for the Promotion and Protection of

Investments, 1987. • The Framework Agreement on the ASEAN Investment

Area, 1998.

• Convention on the Recognition and Enforcement of Foreign Arbitral Awards, 1958, and the Convention on the Settlement of Investment Disputes between States and Nationals of Other States, International Centre for Settlement of Investment Disputes (ICSID).

• Avoidance of Double Taxation Agreements (DTAs) with United Kingdom and Indonesia.

• Bilateral Agreement on Investment Promotion with Oman and Germany, and with the Republic of Korea and China in November 2000.

• Convention Establishing the World Intellectual Property Organization (WIPO) in May 2000.

• Companies Act (Chapter 39). • Income Tax (Chapter 35). • Investment Incentive Order 2001. • Industrial Coordination Order 2001. Category: Investment promotion authority. TRADE DEPARTMENT Office/postal address: Ministry of Foreign Affairs and Trade 1st Floor, International Convention Centre Jalan Pulaie, Berakas BB 3910 Phone: (673) 2383389 Fax: (673) 2384099 E-mail: trade@mfa.gov.bn URL: www.mfa.gov.bn Year established: 2005 Principal functions: • To explore and identify market opportunities for Brunei

Darussalam; • To coordinate and facilitate bilateral, regional and

international economic cooperation; • To formulate short-term and long-term trade policies; • To provide a national focal point for trade and investment

information; • To monitor various regional and international trade or

economic issues; • To promote an outward looking and conducive environment

for trade and investment. Services/activities: • Liaises with interrelated Government agencies and

departments; • Issues certificate of origins. Offices abroad: Brunei Darussalam Trade and Tourism Office in Taipei 6th Floor, No. 80 Jianguo North Road, Section 1 Taiwan Province of China Areas/industries where investment is encouraged:

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Fabrication of machinery and equipment; pharmaceuticals; furniture; glass; chemicals; fertilizers; “Halal” processed foods; leisure and recreation; education and training; medical services; transportation and logistics; business services; financial services; hospitality and tourism. Titles of laws and regulations on foreign investment: Investment Incentives Order, 2001. Category: Trade facilitation body.

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CAMBODIAN FEDERATION OF EMPLOYERS AND BUSINESS ASSOCIATIONS (CAMFEBA) Office/postal address: 119 Street 144, Sankat Phsa Kandal II, Khan Daun Penh Phnom Penh Phone: (855) 23222186 Fax: (855) 23222186 E-mail: camfeba@camfeba.com URL: www.camfeba.com Principal functions: • To coordinate the private sector under one unified umbrella; • To promote good industrial relations to ensure a harmonious

business environment; • To provide advice, build capacity and disseminate

information. Services/activities: • Advisory Services:

- Adivses on matters related to collective bargaining, strikes, layoffs and termination of contracts,

- Assists and represents employers during the arbitration process through consultation and legal advice;

• Information Dissemination: - Provides early notification and information on changes to

labour and business law, arbitration rulings and analysis, and market information and the business environment;

- Maintains a documentation centre which provides texts and translations of laws and regulations, Government announcements and updates, and general regional and international business information;

• Local and International Training Courses - Holds seminars and forums; - Organizes networking events and social gathering.

• Provides extensive representation of employers on all the main national and international bodies.

Publication issued: • Legal updates. • Newsletter. Membership structure: CAMFEBA currently has 61 ordinary members, 4 associate members and 8 association members (as of 14 Sep 2007). Membership is made up of businesses that join CAMFEBA directly, business associations whose own membership then benefit from being part of CAMFEBA and associate members from outside the private sector such as research institutes, consultants, and alike. Training: Each year, CAMFEBA assesses the training needs of its members and organizes a range of seminars and training courses to address subject areas identified as priority training requirements. Areas covered include industrial relations, human resource management, leadership and supervision, and occupational health and safety. Category: Employers’ organization.

COUNCIL FOR THE DEVELOPMENT OF CAMBODIA (CDC) Office/postal address: Government Palace, Sisowath Quay, Wat Phnom Phnom Penh Phone: (855 23) 981154 Fax: (855 23) 428426, 427 597 E-mail: cdc.cib@online.com.kh URL: www.cambodiainvestment.gov.kh Year established: 1994 Principal functions: • To act as a one-stop service organization; • To be responsible for the rehabilitation, development and

oversight of investment activities; • To be responsible for the evaluation and decision-making on

rehabilitation, development and investment project activities; • To be responsible for approving investment activities; • To grant exemption from customs duties and taxes; • To be responsible for investment promotion. Services/activities: • Provides investment information and application procedure; • Evaluates and processes investment application; • Facilitates visa and work permit; • Facilitates company registration; • Grants customs duties and taxes exemption; • Facilitates downstream administrative procedure; • Pre- and post-monitoring of investment activities. Publications issued: • An investment guide to Cambodia (English, Chinese and

Japanese). • Prime investment information in Cambodia (Province and

city) (English, Chinese, Khmer and Japanese). • Compact Disc (CD) for promotion. Areas/industries where investment is encouraged: • Development of agriculture and agro-industry; • Development of transport and telecommunication; • Development of energy and electricity; • Labour intensive industries and export oriented processing

and manufacturing; • Tourism-related industries. Titles of laws and regulations on foreign investment: • Law on Foreign Investment in the Kingdom of Cambodia,

1994. • Law on Investment of the Kingdom of Cambodia, 1994. • Law on the Amendment to the Law on Investment of the

Kingdom of Cambodia, 2003. Category: Investment promotion organization.

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EXPORT PROMOTION DEPARTMENT (EPD) Office/postal address: Ministry of Commerce 57-59, Road 136, Phsar Kandal II, Daun Penh Phnom Penh Phone: (855) 23216948 Fax: (855) 23 211 745 E-mail: info@epd.gov.kh URL: www.epd.gov.kh Year established: 1997 Principal functions: • To promote and extend the export capacity of materials and

services, and coordinate with producers for export; • To propose to relevant ministries all measures for promoting

and facilitating exportation of local products; • To guide and encourage local producers to participate in

national and international trade; • To manage exhibitions and fairs; • To participate in the development process of financial affairs

and guarantees for export; • To assist the exporters in search of export market and

cooperate with them to promote the export; • To prepare documents related to business expansion and to

publicize relevant information. Services/activities: • As detailed under Principal functions. Category: Trade promotion organization, and Ministry of Commerce.

GARMENT MANUFACTURERS’ ASSOCIATION IN CAMBODIA Office/postal address: 175 Jawaharlal Nehru (St. 215) Phnom Penh Phone: (855 23) 301181/331183 Fax: (855 23) 369398 E-mail: gmac@online.com.kh URL: www.gmac-cambodia.org Year established: 1996 Principal functions: • To represent the Cambodian textile and garment industry in

both national and international forums; • To liaise with the other stakeholders and all interested parties

at the international and local levels. Services/activities: • Informs and advises members on government impediment

and trades-related developments. • Assists members to resolve industrial issues. Products/commodity responsible for: All kinds of garment products and textiles. Training: Conducts a garment factory supervisor course administered by Cambodian trainers. Areas/industries where investment is encouraged: Garments and textiles related. Category: Trade association.

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MINISTRY OF ECONOMY AND FINANCE (MEF) Office/postal address: 92, Street Daun Penh, Sangkat Wat Phnom Khan Daun Penh, Phnom Phen, Cambodia. Phone: (855) 23 428385 E-mail: mefcab@camnet.com.kh URL: www.mef.gov.kh Year established: 2000 Principal functions: • To participate in the organization, implementation, and

monitoring of the performance of economic and financial policies of the Government;

• To administer and coordinate the structural reform of the economic and financial institutions;

• To participate in the formulation of policy and management of investments;

• To prepare and implement the policy of the national revenue budget;

• To analyze, monitor and predict economic situations in the short, medium and long-term;

• To formulate economic/financial measures for regulating and improving the economic administration;

• To formulate and enact regulations for macro-economic and financial management;

• To prepare and administer the national budget; • To promote good governance on the administrative aspect of

economy and public finance. Services/activities: • To undertake in Public Financial Management Reform

Programme (PFMRP); • To undertake in Medium Term Expenditure (MTEF); • To participate in National Poverty Reduction Strategy

(NPRS). Publication: For a full list of papers and reports, please refer to <http://www.mef.gov.kh/publication/publication.html> Category: Government Ministry MINISTRY OF COMMERCE (MOC) Office/postal address: Building No. 20A-B Norodom Boulevard Phnom Penh

Phone: (855 23) 427358 Fax: (855 23) 426396 E-mail: info-service@moc.gov.kh URL: www.moc.gov.kh Year established: 1979 Principal functions: • To administer and regulate both the conduct of international

and domestic trade; • To foster the integration of the Cambodian economy into the

region and international economies; • To establish and develop sound legal commercial

framework; • To promote the rapid growth of Cambodian exports. Services/activities: The Ministry of Commerce (MOC) is structured into nine functional departments/divisions and a State-owned enterprise. A short description of each is given as follows: • Intellectual Property Division (IPD) is mandated with the

task of registering and granting certificates of trademarks and service marks to domestic and foreign applicants and resolving all disputes arising therefrom;

• Foreign Trade Division is responsible for (1) setting foreign trade policies and strategies, (2) conducting market research for domestic product demand and also issuing import licenses, (3) negotiating and drafting bilateral trade agreements and bilateral cooperation between the Royal Government and foreign countries, and acting as the contact point for Cambodian commercial counselors working abroad, and (4) conducting and publishing market research and studies on price and demand on goods in the international market;

• Internal Trade Division is acting as an important catalyst to stimulate the economic development of Cambodia. This division is responsible for facilitating the process of local trade and services development;

• Export Promotion Division plays a central role in the export promotion of Cambodian products in the framework of the transformation of Cambodia’s economy into a market-oriented economy;

• ASEAN and International Organizations Division is composed of four offices (ASEAN Office, WTO Office, Coordination and International Organizations Office, and Greater Mekong Subregion (GMS) Office) and two enquiry points (WTO Legal Compliance Enquiry Point and Services Enquiry Point);

• Trade Preferences Division involves the dissemination of information on the Generalized System of Preferences (GSP) to investors and manufacturers who are interested in the export business, and the inspection and issuance of Certificate of Origin to exporters;

• Legal Affairs Division is responsible for maintaining the commercial register and for governing the conduct of commercial activities;

• Cambodia Import Export Inspection and Fraud Repression Division (CAMCONTROL) is responsible for controlling and suppressing the circulation of fraudulent goods;

• Statistic Division is responsible for the processing and compilation of trade statistics;

• Green Trade Company (GTC) is empowered to conduct businesses as a private autonomous company with the power

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to bind contracts, to borrow and lend money after the approbation of the Ministry of Economy and Finance (MEF), and engage in commercial activities in the field of domestic and foreign trade. Its main activities are related to trade in agricultural products, especially rice.

Publications issued: • Trade Research Newsletter, 2003 (monthly, English and

Khmer). • Official Gazette for Trademark Registration (quarterly,

English). Areas/industries where investment is encouraged: Agriculture; food processing; export-oriented production; textile and garments; construction materials and tourism. Category: Ministry of Trade. PHNOM PENH CHAMBER OF COMMERCE (PPCC) Office/postal address: No 7D7, Confederation de la Russie (110) Sangkat Tek Laok1, Khan Toulkok Phnom Penh Phone: (855 23) 880795 Fax: (855 23) 881757 E-mail: admin@ppcc.org.kh, ppcc@online.com.kh URL: www.ppcc.org.kh Year established: 1995 Principal functions: • To establish relationships with economic sources inside and

outside Cambodia; • To improve enterprise efficiency; • To increase business opportunities in Cambodia in order to

attract investors and to promote investment in Cambodia; • To play a role as a mediator in resolving business disputes; • To ensure the autonomous management of the chamber by

conducting membership elections and facilitating new membership applications;

• To continue supporting and promoting the growth of SMEs in Cambodia;

• To create vocational training centres relating to specific business fields;

• To promote, mediate and support all concepts for strengthening and improving the capacity of staff of the PPCC’s General Secretariat.

Services/activities: As detailed under Principal functions. Publications issued: • Business Directory (annually, English).

• PPCC Newsletter. • Chamber Handbook. • Tourist. Membership structure: Membership of PPCC is open for all business organizations that are operating in Phnom Penh and which accept the statutes of the chamber. Membership is classified into three categories: elected members, advisory members and ordinary members. Category: Chamber of commerce. SIEM REAP CHAMBER OF COMMERCE (SRCC) Office/postal address: First floor (Chongsang High School) Loktaneuy Street, Salakomreuk Commune Siem Reap District/Province Phone: (855 63) 966168 H/P: (855 12) 838342 Fax: (855 63) 966169 E-mail: srcc@angkorwatsrcc.org.kh;

info@angkorwatsrcc.org.kh URL: www.angkorwatsrcc.org.kh Year established: 26 December 2004 Principal functions: • To protect the right and interests of its members; • To support the business community by assisting in the

establishing of new ventures, giving legal and fiscal advice, providing information on external markets and partnership opportunities, and by arbitrating commercial disputes;

• To advise the Government and local authorities in the area of economic and commercial legislation and regulation;

• To provide training to business people. Services/activities: • Establishes relationships regionally and overseas; • Improves enterprise efficiency for the interests of the

agriculture, industry and handicraft, commerce, and services sectors;

• Increases the dissemination of business opportunities in Cambodia in order to attract investors as well as to promote investment in Siem Reap province;

• Plays a role as a mediator in resolving business disputes; • Ensures the autonomous management of the Chamber by

conducting membership elections and facilitating new membership applications;

• Continues supporting and promoting the growth of small and medium-sized enterprises in Siem Reap province;

• Creates vocational training centres relating to business field and other sectors;

• Promotes and mediates and supports all concepts for strengthening and improving the capacity of staff of the SRCC’s secretariat office.

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Membership structure: President, Vice-President, Members of sectors. Three categories of members: i) elected members: 15 persons, must pay monthly membership fees; ii) advisor members: not more than elected members; oOrdinary members: no restrictions, no membership fee. Training: • Local Training and Outside Country. Areas/industries where investment is encouraged: • Agriculture; • Industry and handicraft, • Commerce; • Services sector. Category: Chamber of Commerce.

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ALL CHINA FEDERATION OF INDUSTRY AND COMMERCE/ALL-CHINA GENERAL CHAMBER OF INDUSTRY AND COMMERCE (ACFIC) Office/postal address: AV Beiheyan 93 Beijing 100006 Phone: (86 10) 65136677-2312,2313 Fax: (86 10) 65131769 E-mail: acfic@acfic.org.cn URL: www.chinachamber.org.cn (English), www.acfic.org.cn

(Chinese) Year established: 1953 Principal functions: • To participate in the political consultation regarding national

affairs and major decisions and practice political participation and discussion as well as democratic supervision;

• To guide members to participate actively in the national economic construction and promote the stepwise perfection of the socialist market economy system, so as to accelerate the process of comprehensive social progress;

• To promote and carry out guidelines/ policies of the Party and Government and to strengthen ideological and political work;

• To enhance the cultural construction of enterprises, and to guide its members to be the erectors in the endeavor of socialism with Chinese characteristics;

• To represent and protect legal rights and interests of members; • To guide its members and to provide them with services of

information and technology, management, law, accounting, auditing, financing, training, etc.;

• To offer professional training of industry and commerce and to help its members improve operational management, better financial management, and elevate the productive technology and product quality;

• To organize its members to hold and participate in exhibitions and trade fairs of all kinds both at home and abroad;

• To organize its members for business trips abroad and to help them develop national and international markets;

• To enhance connections and friendship between persons and organizations of industry and commerce of Hong Kong, China; Macao, China and Taiwan Province of China.

Services/activities: • As detailed under Principal functions. Publication issued: • China Business Times. • China Industry and Commerce Magazine. Training: ACFIC has set up more than 200 various educational institutions, and conducts at regular intervals training courses concerning industry and commerce at home and abroad. Category: Chamber of commerce, trade association.

CHINA COUNCIL FOR THE PROMOTION OF INTERNATIONAL TRADE (CCPIT) Office/postal address: 1 Fuxingmenwai Street Beijing 100860, China Phone: (86 10) 88075716 Fax: (86 10) 68030747 E-mail: info@ccpit.org URL: www.ccpit.org Year established: 1952 [since 1988, the separate name: China Chamber of International Commerce (CCOIC) is simultaneously used] Principal functions: • To operate and promote foreign trade; • To use foreign investment; • To introduce advanced foreign technologies; • To conduct activities of Sino-foreign economic and

technological cooperation in various forms; • To promote the development of economic and trade relations

between China and other countries and regions around the world;

• To promote the mutual understanding and friendship between China and peoples and economic and trade circles of all nations around the world, in line with law and government policies of China.

Services/activities: • Conducts investigation and research work; • Provides information and consultancy services concerning

trade, economic and technological cooperation; • Introduces potential cooperative partners; • Promotes foreign trade and attracts and utilizes foreign funds; • Introduces advanced foreign technology and helps revamp

existing enterprises; • Handles liaison work with foreign economic and trade circles,

hosts foreign economic and trade delegations and professionals, and organizes and sends Chinese economic, trade and technology delegations abroad;

• Strengthens ties with foreign chambers of commerce, economic and trade associations and other organizations;

• Participates in international economic and trade organizations or the activities sponsored by them;

• Handles liaison work with the Beijing Offices of overseas industrial and commercial organizations;

• Sends permanent representatives or establishes commercial representative offices in foreign countries if needed;

• Organizes and participates in international conferences; • Assists in organizing exhibitions abroad, or participates in

international fairs, and coordinates the activities of Chinese departments, or localities, which wish to hold exhibitions in China or abroad, or attend international fairs and administers the China International Exhibition Centre;

• Arranges and hosts foreign economic, trade and technical exhibitions in China, sponsors multinational exhibitions and international fairs in China;

• Organizes and holds technical exchanges between China and other countries and acts as national focal point for information exchange relating to trade and economy;

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• Collects, distributes, displays and exhibits literature and new product samples, as well as various overseas publications on science and technology;

• Handles legal affairs pertaining to foreign commerce and trade, as well as maritime matters;

• Issues and legalizes documents, including Certificates of Origin, Certificates of Force Majeure, documents on foreign trade and shipping certificates;

• Acts as agent for patent applications and trademark registrations, provides consultancy services for industrial properties, and helps settle disputes and other issues regarding technological exchanges or trade;

• Compiles and publishes periodicals and other publications reporting on China's economic and trade relations as well as China's import needs or new export commodities;

• Cooperates with overseas advertising and publishing organizations in implementing mutual exchanges.

Publications issued: • China Trade Review (daily, Chinese). • China's Exports (4-6 / year, Chinese/English). • China's Foreign Trade (monthly, Chinese/English). • The Directory of CCPIT Membership Enterprises

(Chinese/English). • Information on Overseas Trade and Economy (weekly,

Chinese). • Products and Technology Abroad (bi-monthly, Chinese). • Survey of China's Economic Development (annual,

Chinese/English). • Trade Promotion Newsletter (semi-monthly, English). Local branches: Subcouncils in Anhui, Beijing, Changchun, Chengdu, Chongqing, Dalian, Fujian, Gansu, Guangdong, Guangxi, Guangzhou, Guizhou, Hainan, Harbin, Hebei, Heilongjiang, Henan, Hubei, Hunan, Inner Mongolia, Jiangsu, Jiangxi, Jilin, Liaoning, Nanjing, Ningbo, Ningxia, Qingdao, Shangdong, Shanghai, Shanxi, Shenyang, Shenzhen, Sichuan, Tianjin, Wuhan, Xi'an, Xiamen and Xinjiang. Offices abroad: Australia; Belgium; Canada; France; Germany; Gulf Area; Italy; Japan; Mexico; Republic of Korea; Russian Federation; Singapore; Hong Kong, China; Macao, China; United Kingdom; United States of America. Category: Trade promotion organization.

CHINESE ACADEMY OF INTERNATIONAL TRADE AND ECONOMIC COOPERATION (CAITEC) Office/postal address: No. 28 Dong Hou Xiang An Ding Men Wai Beijing 100710 Phone: (86 10) 64245742 Fax: (86 10) 64212175 E-mail: kyb@caitec.org.cn URL: www.caitec.org.cn Year established: 1948 Principal functions: • To advise government agencies and policymakers by

submitting analytical reports on world development issues and China’s international trade and economic relations and making recommendations on economic and trade policies with a view to improving China’s economic and trade performance and realizing sustainable development over the medium and long terms;

• To keep the business community informed of economic and trade information and business opportunities.

Services/activities: • Conducts academic and applied research on world economy,

international trade, international economic cooperation, currencies and finance, commodity market, foreign direct investment, international organizations, multilateral trading system and development issues;

• Conducts collaborative research with other agencies including international organizations and domestic institutions;

• Collects, analyses and disseminates economic and trade data; • Conducts market investigation for domestic and foreign

companies and institutions, on contract basis; • Edits and publishes books and periodicals relating to foreign

trade and economic cooperation; • Translates books and documents on trade and economy; • Sponsors/organizes academic exchange activities including

seminars, conferences, workshops, discussion meetings and lectures;

• Conducts enterprise credit investigation and organizing trainings on credit management;

• Provides expertise on receivables collection and management, etc.

Publications issued: CAITEC is one of the biggest publishing bases in China in trade and commerce issues. China Commerce and Trade Press, CAITEC’s publishing house, edits and publishes a large number of books and periodicals on foreign trade and economy each year. Professional Periodicals: • China Commerce Year Book (annually). • Intertrade (monthly). • International Economic Cooperation (monthly). • Business Week/China (monthly).

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• Foreign Investment in China (monthly). • Research on Foreign Trade (three issues a month). • Prices of Commodities on International Market. Publications on Information and Consultation: • Kompass China Industrial Directory (two volumes, renewed

annually). • Kompass China Industrial Directory CD (renewed semi-

annually). • Kompass International Business Data Base (CD and

directory, a collection of information on 1.8 million companies in 70 countries, renewed annually).

• Foreign-invested Enterprises in China (eight volumes, a collection of information on 145,000 foreign-invested enterprises).

• The Major Importer-Exporters and Government Foreign Trade Business Institutions in China (data base and book, renewed annually).

• A Collection of Legal Literature on Foreign Investment in China (book and floppy disk, renewed annually).

• A Guide to International Business Credit Risk Management. • Credit Risk Control and Receivables Collection (CD). Local branches: Beijing International Trade Advertising Company 28 Donghou Xiang Andingmen Wai Beijing 100710 Fax: (86 10) 64222661 E-mail: gmmg@public3.bta.net.cn Beijing Intertrade Business Promotion Co. Ltd. 28, Donghou Xiang Andingmen Wai Beijing 100710 Phone: (86 10) 86451067 Fax: (86 10) 64211322 E-mail: info@intertrade.com.cn Merchants Alliance International Ltd. 28, Donghou Xiang Andingmen Wai Beijing 100710 Phone: (86 10) 64268551, 64235259 Fax: (86 10) 64217789 Leading Development and Trade Co. Rm. 805, Jiahui Centre Building 6. Jiqingli Chaoyang Dist., Beijing 100020 Phone: (86 10) 65529404 Fax: (86 10) 65529399 Huaxin International Economic and Trade Co. Ltd. Phone: (86 10) 65211431 Beijing Smart Economic and Trade Development Co. 28, Donghou Xiang Andingmen Wai Beijing 100710 Phone: (86 10) 64248941

Kompass Company 28, Donghou Xiang Andingmen Wai Beijing 100710 Phone: (86 10) 64248801 Fax: (86 10) 64229352 E-mail: haochen@compass.com.cn Membership structure: 300 plus members. Products/commodity responsible for: Research on import/export of energy, textile, agricultural products, machinery and electronic products, and high-tech technology products, etc. Training: • Master’s degree in international trade; • Master’s degree in finance; • Business credit management training; • Computer skill training; • Overseas training service. Areas/industries where investment is encouraged: • Areas: central and western region of China. • Industries: electronic information, software, aviation and

space technology, opto-mechatronics, biomedicine and medical apparatus and instruments, new materials, new energy and high-efficiency energy saving, environmental protection, transportation, nuclear utilization technology and modern agriculture, etc.

Titles of laws and regulations on foreign investment: • Provisions on the Establishment of Investment Companies by

Foreign Investors (2004). • Provisions on the Administration of Foreign-funded

Advertising Enterprises (2004). • Regulations on Foreign-invested Sourcing Centres for

Exports (2003). • Measures for the Administration of Foreign Insurance

Institutions’ Representative offices in China (2004). • Supplementary Provisions on the Interim Measures for the

Establishment of Chinese–Foreign Joint Venture Foreign Trade Companies (2003).

• Supplementary Provisions on the Measures for the Administration of Foreign-funded International Freight Agency Enterprises (2003).

• Supplementary Provisions of the Provisions on the Administration of Foreign-funded Construction Enterprises (2003).

• Supplementary Provisions of the Provisions on the Administration of Foreign-funded Construction and Engineering Design Enterprises (2003).

• Supplementary Provisions to the Provisions on the Administration of Foreign-funded Municipal Planning Enterprises (2003).

Category: Trade promotion organization; training/research institute; and consultant institution.

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CITIC GROUP* Office/postal address: Capital Mansion 6 Xianyuan Nanlu Chaoyang Dist. Beijing 100004 Phone: (86 10) 64660088, 64661710 Fax: (86 10) 64662078, 64661186 E-mail: g-office@citic.com URL: www.citic.com Year established: 1979 Principal functions: • To bring in foreign capital for domestic construction; • To introduce advanced technologies and managerial expertise; • To develop domestic and foreign economic and technological

cooperation; • To engage in domestic and international financial and banking

business; • To invest at home and abroad; • To undertake domestic and foreign trade. Services/activities: • Organizes outbound and inbound investment and various

forms of economic cooperation; • Undertakes new technology development and promotion,

venture capital investment; • Undertakes international and domestic financing and banking

business, guarantee service for foreign and domestic clients, establishment and management of solely- or jointly-owned banks and finance companies inside and outside China;

• Floats various kinds of securities at home and abroad on CITIC's own or on commission;

• Handles leasing business inside and outside China; • Provides insurance for foreign investors in China,

international insurance or reinsurance; • Undertakes international and domestic trade; • Undertakes international contracting, subcontracting and

labour service; • Handles real estate business and tourist service; • Provides trust and consulting service, other services as an

agent for domestic and foreign clients; • Handles any other undertaking authorized by the Board of

Directors of CITIC. Publication issued: • Annual Report. Offices abroad: 3rd Floor, The LANDIC Third Akasaka Building 2-3-2 Akasaka, Minato-ku, Tokyo, Japan Phone: (81 3) 35842635-6 Fax: (81 3) 35056235 E-mail: citic.tyo@nifty.com

410 Park Avenue, 18/7 New York, NY 10022, United States of America Phone: (1 212) 9450273 Fax: (1 212) 9457749 There are also CITIC-wholly owned subsidiaries in China; Hong Kong, China; Macao, China; and overseas. Category: Investment promotion authorities. SHANGHAI SMALL ENTERPRISES TRADE DEVELOPMENT SERVICE CENTER Office/postal address: International Cooperation Division Room 502 No. 108, Da Mu Qiao Road Phone: (86 21) 64220814 Fax: (86 21) 64220827 E-mail: sbtdsc@online.sh.cn, service@eecd.cn URL: www.tdsc.org, www.eecd.cn Year established: 1999 Principal functions: • To promote the development of Shanghai small enterprises; • To serve SMEs in the fields of finance, training, consulting,

information, internal and external communication, etc.; • To furnish market research and analysis about burgeoning

marketplaces. Services/activities:

• Aims to serve as bridge connecting both Government and enterprises as well as enterprises with potential business partners;

• Holds seminars and match-making events for local and foreign companies;

• Provides training, offering foreign language and management courses;

• Attracts and receives overseas procurement delegations and organizes trade missions abroad.

Publications issued: • Shanghai Small Enterprises Communicator (monthly). • Shanghai Small Enterprises Biz-info Newsletter (every 10

days). • Elite Enterprises Cooperation Directory (EECD) (online,

Chinese and English). Training: • Short MBA courses; • International trade seminar; • Business English training. Category: Trade promotion organization.

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THE PEOPLE’S BANK OF CHINA (PBC) Office/postal address: No.32 Chengfang Street Xi Cheng District Beijing 100800, China Phone: (86 010) 66194114 E-mail: webbox@pbc.gov.cn URL: www.pbc.gov.cn Year established: 1949 Principal functions: • To draft and enforce relevant laws, rules and regulations that

are related to fulfilling its functions; • To formulate and implement monetary policy in accordance

with law; • To issue the yuan renminbi and administer its circulation; • To regulate financial markets, including the inter-bank

lending market, the inter-bank bond market, foreign exchange market and gold market;

• To prevent and mitigate systemic financial risks to safeguard financial stability;

• To maintain the yuan renminbi exchange rate at adaptive and equilibrium level;

• To hold and manage the State foreign exchange and gold reserves;

• To manage the State treasury as fiscal agent; • To make payment and settlement rules in collaboration with

relevant departments and ensuring normal operation of the payment and settlement systems;

• To provide guidance to anti-money laundering work in the financial sector and monitoring money-laundering-related suspicious fund movement;

• To develop statistics system for the financial industry and responsible for the consolidation of financial statistics as well as the conduct of economic analysis and forecast;

• To administer credit reporting industry in China and promoting the building up of credit information system;

• To participate in international financial activities at the capacity of the central bank;

• To engage in financial business operations in line with relevant rules;

• To perform other functions prescribed by the State Council. Services/activities: As detailed under Principal functions. Membership structure: The top management of PBC is composed of the governor and a certain number of deputy governors. The governor of the PBC is appointed into or removed from office by the President of China. The candidate for the governor of the is nominated by the Premier of the State Council and approved by the National People's Congress. When the National People's Congress is in adjournment, the Standing Committee of the National People's Congress sanctions the candidacy for the governor of PBC. The deputy governors of PBC are appointed into or removed from office by the Premier of the State Council.

PBC needs to report to the State Council its decisions concerning the annual money supply, interest rates, exchange rates and other important issues specified by the State Council for approval before they are put into effect. PBC is also obliged to submit work report to the Standing Committee of the National People's Congress on the conduct of monetary policy and the performance of the financial industry. Category: Central bank.

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COOK ISLANDS CHAMBER OF COMMERCE INC. Office/postal address: Ground floor Small Business Enterprises Centre Building Rarotonga P.O. Box: 242, Rarotonga, Cook Islands Phone: (682) 20925 Fax: (682) 20969 E-mail: chamber@commerce.co.ck URL: www.cookislandschamber.org Year established: 1952 (formerly: Rarotonga Chamber of Commerce) Principal functions: • To promote business and professional activities; • To offer protection to business practices; • To seek trade advancements to markets; • To contribute positively to legislation passed by the

Government; • To promote women in business; • To foster general welfare within the commercial sector. Services/activities: • Maintains a trade and export library; • Disseminates membership lists worldwide, showing business

names, principals, products/services, telephone, e-mail, fax and P.O. Box numbers;

• Provides office facilities, including conference room, photocopying, telephone, e-mail and fax transmissions/ receptions to members;

• Conducts weekly Executive Committee meetings and monthly general meetings;

• Encourages members to attend overseas seminars, workshops, etc., by liaison with overseas aid and other agencies;

• Publishes a monthly supplement in the Cook Islands News Media;

• Produces a weekly Business Review Programme in association with the Bank of Cook Islands and Cook Islands Television;

• Provides assistance with international trade shows; • Assists in securing funding for projects; • Works in partnership with the Small Business Enterprise

Centre with business development advice for SMEs; Publications issued: • Monthly Newsletter. • Membership lists. • Market Research. • Business Directory. • Trade Directory. Membership structure: 200 members. Category: Chamber of commerce.

COOK ISLANDS DEVELOPMENT INVESTMENT BOARD Office/postal address: Private Mail Bag Avarua Rarotonga Phone: (682) 24296 Fax: (682) 24298 E-mail: cidib@cidib.gov.ck, alex.henry@cidib.gov.ck URL: www.cookislands-invest.com Year established: 1996 Principal functions: • To process, regulate and monitor foreign investment; • To promote trade; • To assist with the growth of new and existing businesses. Services/activities: • Promotes, fosters and assists in the establishment of

investment; • Encourages and advises the private sector in order to make the

best sustainable use of resources consistent with national development and investment policies;

• Promotes, coordinates and facilitates trade to, from and within the Cooks Islands;

• Regulates, monitors and controls the direction, extent and scope of foreign investment;

• Encourages and facilitates the participation of Cook Islanders in investment and in the ownership, management and control of investment business;

• Provides and facilitates training in business-related skills and provides advisory services to encourage and assist Cook Islanders in business development;

• Provides funding options to assist with marketing. Publications issued: • Cook Islands Investment Code (periodic, English). • Cook Islands Business Cost Summary (annually, English). • Investment Project Profiles (weekly, English). Offices abroad: Cook Islands Consulate-General 1st floor, 127 Symonds Street P.O. Box 37-391 Auckland, New Zealand Phone: (64 9) 3661100 Fax: (64 9) 3091876 E-mail: cookisco@ihug.co.nz Cook Islands High Commission 56 Mulgrave Street P.O. Box 12-242, Thorndon, Wellington, New Zealand Phone: (64 4) 4725126 Fax: (64 4) 4725121 E-mail: cookhcnz@clear.net.nz

COOK ISLANDS

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Cook Islands Honorary Consul 8/8 Lauderdale Avenue Fairlight NSW 2094, Australia Phone: (61 2) 99076567 Fax: (61 2) 99496664 Cook Islands Honorary Consul Los Angeles 1000 San Clemente Way Camarillo, CA 93010, United States of America Phone: (1 805) 3883751 Fax: (1 805) 3832084 E-mail: mets@gte.net Honorary Consul c/o 144 Ke Ala Ola Road Kamehameha Schools Honolulu, Hawaii 96817, United States of America Phone: (1 808) 8428999 Fax: (1 808) 8423520 E-mail: boworthi@ksbe.edu Honorary Consul-General Bydgoy Alle 64 0265 Oslo 2, Norway Phone: (47 2) 430910 or 446721 Fax: (47 2) 444611 E-mail: hallbjorn.hareide@eunet.no Membership structure: Government funded with board of directors and a secretariat. Titles of laws and regulations on foreign investment: • Development Investment Board Act 1995-96. • Development Investment Board Regulations 1995-96. • Investment Code 2003. Category: Industrial promotion and business development.

DEMOCRATIC PEOPLE’S REPUBLIC OF KOREA

47

CHAMBER OF COMMERCE OF THE DEMOCRATIC PEOPLE’S REPUBLIC OF KOREA Office/postal address: Jungsong-dong Central District Pyongyang P.O. Box: 98 Phone: (850 2) 3815926 Fax: (850 2) 3815827 E-mail: micom@co.chesin.com Year established: 1 March 2000 Principal functions: • Trade and investment promotion; • Trade information service; • Trade exhibition; • Arbitration and training. Services/activities: • Trade information service; • Arbitration; • Export and import promotion; • Matchmaking. Publications issued: • Market Information (daily, Korean). • Understanding of INCOTERMS 2000 (Korean). • Foreign Investment Related Laws and Regulations (Chinese/

English/Korean). Offices abroad: PCC Representative in Beijing Phone: (86 10) 65324308, 65325518 Fax: (86 10) 65321145 Membership structure: 25 members (3 banks and 22 companies). Training: • Monthly workshop on trade practice; • Ad hoc training with ICC, other international organizations. Areas/industries where investment is encouraged: Energy industry; agriculture; light industry; trade; food industry; processing industry; mining industry. Titles of laws and regulations on foreign investment: • 14 laws on foreign investment. Category: Chamber of commerce; export marketing board; industrial promotion; investment promotion authority; trade fair and exhibition authority; and trade promotion organization.

KOREA TRADE AND ECONOMY INSTITUTE (KOTEI)* Office/postal address: Sungri Street Jungsong Dong Central District Pyongyang P.O. Box: 504, Pyongyang Phone: (850 2) 3815926 Fax: (850 2) 3815827 E-mail: koteitis@co.chesin.com Year established: 1967 Principal functions: • To conduct research on the world economy, international

trade trends and international market movements; • To provide world economy and trade information to the

State economy organizations and domestic trade bodies. Services/activities: • Collects, analyses and disseminates information on the world

economy trends, international financial and commodity market movement and major import/export prices through Intranet, which connects companies throughout the country;

• Conducts the introduction of domestic and overseas buyers/sellers, introducing of foreign traders/investors to local people, propaganda of imports/exports, opening trade fairs and other trade promotion activities;

• Runs training courses in cooperation with international/internal organizations.

Publications issued: • International Market Bulletin (daily). • Economy and Trade News. Membership structure: One president, one vice-president, 100 researchers and staff members. Titles of laws and regulations on foreign investment: • The law on foreign investment. • The law on equity joint venture. • The law on contractual joint venture regulations for the

implementation of the law on foreign exchange control. • The law on foreign-invested business and foreign individual

tax. • Regulations for the implementation of the law on foreign-

invested business and foreign individual tax. • The customs law. • The law on the protection of the environment. • The insurance law. • The law on external economic arbitration. • The notary public law on the registration of foreign-invested

enterprises. • Labour regulations for foreign-invested enterprises. Category: Training/research institute.

FIJI

48

CAPITAL MARKETS DEVELOPMENT AUTHORITY (CMDA) Office/postal address: Level 5, FNPF Place 343-359 Victoria Parade Suva P.O. Box: PO Box 2441, Government Buildings Phone: (679) 3304944 Fax: (679) 3312 021 Email: info@cmda.com.fj URL: www.cmda.com.fj Year established: 1996 Principal functions: • Regulation; • Development. Services/activities: • Facilitates the supply of good marketable debt and equity

securities; • Undertakes appropriate educational and public awareness

campaigns to broaden the public ownership of debt and equity securities;

• Develops appropriate institutional infrastructure and human resource capabilities required of an active capital market;

• Licenses market participants as specified within the CMDA Act and Regulations;

• Protects investors by ensuring the maintenance of fair and honest markets through the adequate supervision of market participants and enforcing the regulations where appropriate;

• Promotes enhanced disclosure requirements; • Collects statistics to monitor and analyse the prevailing

conditions within the capital markets, within the context of the whole financial system;

• Formulates policy and advises the Government on capital markets development and regulation;

• Ensures that the CMDA has appropriately qualified staff and other resources to enable it to fulfil its objectives in a timely and cost effective manner, whilst maintaining a high quality standard.

Publications issued: • CMDA Quarterly Market Update (newsletter). • Regulatory Matters (e-newsletter). • Various investing booklets and brochures. Training: The CMDA offers workshops, seminars and presentations aimed at developing or enhancing the knowledge and skills of intermediaries, company executives, investors and other key players.

Titles of laws and regulations on foreign investment: • Unit Trust Act (1978). • CMDA Act (1996) and its accompanying Regulations and

Rules (1997). • Financial Transaction Reporting Act (2004). Category: Government development and regulatory authority. FIJI CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: 178 Lakeba Street Samabula Suva P.O. Box: 1242, Suva Phone: (679) 3210618, 3385788 Fax: (679) 3370150, 3304190 E-mail: fcci@is.com.fj, wlm@connect.com.fj (Secretary) Services/activities: • Provides assistance in establishing contacts with traders; • Circulates trade offers/trade opportunities. Membership structure: 11 district chambers, 8 affiliate members, 5 corporate members. Training • Rural enterprise developmental projects and business start-

ups; • Represents the private sector in negotiations with

Government and statutory authorities; • Shareholders in the exporters club on duty suspension

schemes; • Partnership in the Fiji Forum of Non-state Actors association

(An NGO body of civil society/private sector organizations); • Partnership with the Government in trade facilitation. Category: Chamber of commerce, and industrial promotion.

FIJI

49

FIJI DEVELOPMENT BANK (FDB) Office/postal address: Fiji Development Bank 360 Victoria Parade P.O.Box: 104 Phone: (679) 331 4866 Fax: (679) 331 4886 E-mail: info@fijidevelopmentbank.com URL: www.fdb.com.fj Year established: 1967 Principal functions: • To Provide finance, financial and advisory services to assist

in the economic development of Fiji, particularly in the development of agriculture, commerce and industry;

• To act as financial instrument in Fiji’s development projects/plans and special assistance programmes when the need arises;

• To undertake the role developing the various economic sectors in Fiji;

Services/activities: • To provide loan to the agricultural sector to small-scale

farmers through Government-sponsored rural development projects;

• To provide a soft loan scheme for indigenous Fijians, also known as the Commercial Loans to Fijians Scheme (CLFS);

• To provide Bill Discounting loan services to Fijian nationals;

• To provide Export Finance facility to all producer exporters exporting to any destination, except producers of traditional exports.

• To provide loans to various business sectors in Fiji, primarily those keen on establishing contacts with foreign investors for export market opportunities and partnerships.

Local Branches: Current branches are located in Ba, Labasa, Lautoka, Nadi, Nausori, Rakiraki, Savusavu, Seaqaqa, and Sigatoka. Full address details are available online < http://www.fdb.com.fj/index.cfm?go=fdb.services&Department=E5483BDC-9AD7-12F0-B9A2CCADCECB4CC9&ServiceID=E5717B6B-D59D-2758-7F136859A9C81469 > Publications issued: • Annual Reports < http://www.fdb.com.fj/index.cfm?go=fdb.resources&cmd=forumview&uid=reports > Category: Bank for financing development projects in Fiji.

FIJI ISLANDS TRADE AND INVESTMENT BUREAU (FTIB) Office/postal address: 6th floor, Civic Tower Victoria Parade Government Building Suva P.O. Box: 2303, Government Buildings, Suva Phone: (679) 3315988 Fax: (679) 3301783 E-mail: info@ftib.org.fj URL: www.ftib.org.fj Year established: 1980 Principal function: • To promote, stimulate and facilitate foreign trade,

investment, and economic development in Fiji. Services/activities: • Organizes seminars; • Organizes trade missions to potential markets; • Coordinates Fiji's participation at overseas trade fairs; • Organizes trade exhibitions; • Promotes Government's Export Promotion Incentive

Scheme; • Publishes booklets on trade and investment opportunities and

incentive schemes; • Identifies and prepares profiles of projects in key

development sectors; • Provides advice and guidance on investment policies; • Identifies local and overseas partners for joint ventures; • Provides information to investors about capital costs, wages,

labour regulations and land costs. Publications issued: • An Investors Guide to Fiji (regular). • Fiji Exporters’ Directory (online database). • Fiji Product Directory (annually). • FTIB Annual Report (annually). Local branch: 1st Floor, Popular Building, Suite 5 P.O. Box 5105 Lautoka, Fiji Phone: (679) 6660133 Fax: (679) 6667186 E-mail: info@ftib.org.fj Offices abroad: Level 7, 91 Phillip Street Parramatta NSW 2050, Australia Phone: (61 2) 98931813 Fax: (61 2) 98931814

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E-mail: fijibusiness@zip.com.au 32nd floor, Suite 3212 333 Keelung Road Section 1, Taipei, Taiwan, Province of China Phone: (886 2) 27579596 Fax: (886 2) 27579597 E-mail: taina@fijittro.org.tw 5777 West Century Blvd., Suite 205 Los Angeles, CA 90045, United States of America Phone: (1 310) 6452136 Fax: (1 310) 6450851 E-mail: ravswamy@fijitradela.com Membership structure: 32 employees and 10 board members. Training: • Provides training programme for staff; • Provides training attachments for trade officers from the

Pacific region. Areas/industries where investment is encouraged: Tourism; electronics; agro-based industries; fisheries; footwear; leather processing; mining; information technology; clothing and textile. Titles of laws and regulations on foreign investment: • Foreign Investment Act 1999. Category: Industrial promotion; investment promotion authority; trade facilitation body; and trade promotion organization. SUVA CHAMBER OF COMMERCE AND INDUSTRY P.O. Box: 2475, Government Building Phone: (679) 3314044 Fax: (679) 3302188 E-mail: secretariat@suvachamber.org URL: www.suvachamber.org Principal function: • To promote and protect commerce and industry throughout

the district of Suva in particular and in Fiji generally; • To promote and to protect the mutual interest of all its

members, to promote, encourage and provide for joint consultation between members or groups of members, and to promote amicable and cordial relations between one group of members and another group of members and between employers and employees;

• To act as a consultative and an advisory body; • To collect statistical or other data and information; • To promote the free enterprise and the development of

entrepreneurial skills by disseminating information and by publishing or circulating newsletters, papers, circulars and other publications, and to keep members informed on existing laws and practices, the activities of Government and Government committees;

• To cooperate with any organization of commerce and industry, local international or otherwise whose main objects are similar to those of this chamber or become a member or associate thereof;

• To assist charities by subscribing to any local or other charities, and to grant donations for any public purpose;

Services/activities: • As detailed under Principal functions. Category: Chamber of commerce. TRAINING AND PRODUCTIVITY AUTHORITY OF FIJI (TPAF) Office/postal address: Training House Lot 1, Beaumont Road Narere Nasinu P.O. Box: 6890, Valelevu, Nasinu Phone: (679) 3392000 Fax: (679) 3340184 E-mail: info@tpaf.ac.fj URL: www.tpaf.ac.fj Year established: 26 May 2003 (formerly Fiji National Training Council (FNTC), since 1973). Principal functions: The functions of TPAF are to be conducted through its three Councils, namely, the National Training and Productivity Council (NTPC), National Quality Awards Council (NQAC) and National Standards and Accreditation Council (NSAC): • To provide quality training, consultancy services and to issue

certificates; • To promote and facilitate productivity and training; • To manage skills development and standards. Services/activities: • Provides, arranges, advises and disseminates information on

training; • Provides consultancy services; • Provides framework and system for excellence and national

awards; • Promotes and facilitates productivity; • Provides skill development and certification schemes; • Establishes and manages the National Qualifications

Framework; • Provides a range of incentives to encourage training; • Develops appropriate facilities and staffing for delivery of

services. Publications issued: • TPAF Newsletter (monthly, English).

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Local branches: Nabua Centre Jerusalem Road, Nabua P.O. Box 15676, Suva Phone: (679) 3384777 Fax: (679) 3370446 Suva Centre 11 Cumming Street, Suva Phone: (679) 3306377 Fax: (679) 3306340 Namaka Centre Queens Road, Namaka Private Mail Bag Nadi Airport, Nadi Phone: (679) 6725730 Fax: (679) 6725722 Lautoka Centre Naceva Street, Waiyavi Private Mail Bag Lautoka Phone: (679) 6667000 Fax: (679) 6640436 Training: • Construction; • Information technology; • Electrical and electronics engineering; • Hospitality and tourism; • Aviation, awards, travel and ticketing; • Manufacturing of textile, clothing and footwear; • Marine and port; • Mechanical engineering; • Productivity and quality. Category: Training institute.

FRENCH POLYNESIA

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CHAMBER OF COMMERCE, INDUSTRY, SERVICES AND TRADE OF FRENCH POLYNESIA Office/postal address: 41, Rrue du Docteur Cassiau Papeete, Tahiti P.O. Box: 118, Papeete, Tahiti Phone: (689) 472700 Fax: (689) 540701 URL: www.ccism.pf (French only) Year established: 1880 Principal functions: • To represent the interest of the business community; • To develop and promote Polynesian exports. Services/activities: • Centre for companies dealing with formalities: provides

assistance to future license holders, helps with formalities needed for setting up enterprises, etc.;

• Documentation, customs formalities department and legal advices department: provides international documentation, temporary admission forms, customs formalities, legal advice, etc.;

• Business development and promotion department: publishes economic and statistical surveys, provides technical assistance, etc.;

• Centre for Foreign Trade: maintains commerce and overseas relations, provides export assistance, advises for foreign investment projects, etc.;

• Centre for vocational training CEFOR: assists businesses with their needs of training, trains unemployed people and helps them to integrate working life;

• Fishing post-facilities (Papeete fishing port): administers the fish auctions market and the cold storage rooms.

Local branches: Offices in Bora Bora, Huahine, Moorea, Maupiti, Nuku Hi, Raiatea and Tipaerui et Taravao. Membership structure: Over 17,000 members. Training: • General training in languages, computer literacy,

management training, etc. • Specialized training in fishery, tourism, jewellery, food

hygiene, handicraft, pharmacy, transport, safety, florists, and more.

Category: Chamber of commerce and training/research institution.

EXTERNAL TRADE SERVICE Office/postal address: 53 Nansouty Street, Teissier Building, first floor Papeete 98713 P.O.Box 20727, 98713 Papeete, Tahiti Phone: (689) 506464 Fax: (689) 436420 E-mail: commerceexterieur@economie.gov.pf URL: www.tahiti-export.pf Year established: 1986 Principal functions: • To conceive and implement regulations regarding trade

between French Polynesia and the rest of the world; • To study and research ways and means to equilibrate French

Polynesia’s trade balance; • To prepare and negotiate conclusion of international trade

accords and to implement their execution. Services/activities: • Provides international trade information services; • Provides financial and technical services to develop business

opportunities; • Organizes all actions related to exportation development (trade

shows, fairs, etc.). Publication issued: • Exporter’s guide. Guide détaillé de l’exportateur (French). • Tahiti Export Actions. Products/commodity responsible for: All Tahitian products: pearls, mother-of-pearls, monoï, tamanu, noni, vanilla, fishes, flowers, beverage, etc. Training: Offers a large variety of training courses regarding all exportation procedures and techniques and also market studies per products, every Tuesday from 10.00 am to 12.00 am, including: • How to conduct an export diagnostic study?; • Export formalities and regulations; • Communication tools; • International business contracts; • China’s beverage market; • United States jewelry market; • European Union’s cosmetics market; • etc. Areas/industries where investment is encouraged: All areas and industries. Category: Export marketing board; and training/research institution.

FRENCH POLYNESIA

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TAHITI INVEST - INVESTMENT PROMOTION AUTHORITY OF FRENCH POLYNESIA Office/postal address: 82, General de Gaulle Street Papeete, Tahiti P.O. Box: 504 - 98713 Phone: (689) 54 32 54 Fax: (689) 54 32 55 E-mail: invest@tahiti-invest.com URL: www.tahiti-invest.com Principal functions: • To promote and develop international investments in French

Polynesia. Services/activities: • Offers free of charge operational assistance to projects in

tune with the Government's policy of sustainable economic development;

• Informs on economic potentials and investment grants; • Facilitates meetings with professionals and local authorities; • Guides customers all along the decision-making process. Publications issued: • Tahiti and her islands, an investor’s ideal, 2005. • Investor’s Guide, 2005. Category: Investment promotion agency.

GEORGIA

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GEORGIAN CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: Berdznis str. 29 Tbilisi Phone: (995 32) 720710 Fax: (995 32) 723190 E-mail: info@gcci.ge URL: www.gcci.ge Principal functions: • To represent Georgian business community locally and

worldwide; • To protect the interests of its members both in Georgia and

abroad; • To facilitate the establishment of market economy

principles; • To promote Georgian exports, help Georgian businesses to

expand to new markets and strengthen their positions on the existing ones as well as to attract foreign investment.

Services/activities: • Provides information and consultation service; • Arranges foreign and local production exhibitions and

presentations inside the country and abroad; • Draws up business plans for small and medium businesses,

develops investment proposals, marketing researches; • E-identification of production; • Tests and provides expertise of local and imported goods; • Verifies force major circumstances of certificate of origin

and other documents; • Trains and improves professional skills of the staff for the

business sector; • Conducts arbitration services and court; • Translates and interprets. Publications issued: • Business Bulletin, 1999-2000 (monthly, Georgian). • Business Magazine “EXPERT”, 1997-1999 (annually,

Georgian/English). • How to start business – an illustrated guide-book (annually,

Englsih). • International Scientific-Practical Monthly Magazine

“Sakartvelos Ekonomika” (monthly, Georgian/English). • Micro-Macro Economics, 2001 (Georgian/English/Russian). • Newsletter (Georgian/English). Local branches: 124 Rustaveli Avenue 4600 Kutaisi Phone: (995 231) 45992, 71400 Fax: (995 231) 714 00 E-mail: bcc@bscnet.ge 6 Kostava Street 6000 Batumi Phone: (995 88) 22272841/3 Fax: (995 88) 22272842

30 David Agmashenebeli Street 4400 Poti Phone: (995 293) 21515 Fax: (995 293) 21515 1 Janashia Street 2100 Zugdidi Phone: (995 215) 51950 Fax: (995 215) 50040 3 Chavchavadze Street 3500 Ozurgeti Phone: (995 296) 65862 Fax: (995 32) 001527, 001072 21 Merab Kostava Street 2200 Telavi Phone: (995 250) 33884 Fax: (995 250) 76057 Membership structure: 8,000 members. Category: Chamber of commerce. GEORGIAN NATIONAL INVESTMENT AGENCY (GNIA) Office/postal address: 12 Chanturia str. 0108 Tbilisi Phone: (995 32) 985463 Fax: (995 32) 982755 E-mail: info@investingeorgia.org URL: www.investingeorgia.org Year established: 2002 Principal function: • To promote and facilitate foreign direct investment in

Georgia. Services/activities: • Offers comprehensive and current information on economic

conditions, business/investment-related laws and regulations, trade regimes;

• Offers competent, efficient assistance and advice for deciding on specific locations for investments within the country;

• Organizes meetings, conferences, forums and workshops; • Arranges appointments for potential investors to meet local

entrepreneurs; • Facilitates communication with Government agencies. Membership structure: GNIA is the only Georgian Government agency responsible for investment promotion, GNIA is designed to act as a “one-stop-shop” for comprehensive information about investment opportunities in Georgia.

GEORGIA

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Areas/industries where investment is encouraged: • Agriculture; • Energy; • Financial sector; • Infrastructure; • Real estate; • Telecom; • Tourism; • Transportation. Titles of laws and regulations on foreign investment: • Amendments to the Law on Investment Promotion. • Law on Accounting and Bank Accounts. • Law on Activity of a Commercial Bank. • Law on Advertising. • Law on Control Of Entrepreneurial Activity. • Law on Enterprise Activity Licensing and Basis of

Permission Issues. • Law on Entrepreneurs. • Law on Grants. • Law on Investment Promotion and Guarantees of Investment

Related Activities. • Law on Leasing Activity Support • Law on Monopoly Activity & Competition. • Law on Non-Bank Deposit Instances-Credit Unions. • Law on Private Arbitration. • Law on State Property Privatisation. • Law on the National Bank of Georgia. • Law on the National Investment Agency of Georgia. • Laws on Copyrights, Trademarks, Patents. • Tax Laws and Tax Code of Georgia. • Trade and Financial Regulation Laws. Category: Investment authority, investment promotion organization.

GUAM

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BUREAU OF STATISTICS AND PLANS Office/postal address: P.O. Box 2950 Hagatna, GU 96932 Phone: (671) 4724201,2,3 Fax: (671) 4771812 E-Mail: bsp@mail.gov.gu URL: www.bspguam.com Year established: 1975 In 2002, Guam Public Law 26-76 transferred the duties and operations of the former Guam Department of Commerce’s Economic Research Centre to the Bureau of Planning and changed the Bureau’s name to the Bureau of Statistics and Plans. Principal functions: • To serve as a catalyst for planned and balanced economic,

social, environmental and physical growth; • To advise the Governor during the formation of policies and

on the interrelationships among laws, plans, policies and programmes;

• To encourage private/public partnerships in the formation and implementation of plans, policies and programmes;

• To ensure the availability of information generated by the Government of Guam of policy and plan development;

• To provide technical support to other Government of Guam entities in order that they can meet their missions;

• To ensure the availability of timely and accurate statistical indices that are required to make sound decisions to improve Guam’s economic viability.

Services/activities: • Facilitates the delivery of economic, social and physical

data; • Maintains and updates a library and a bibliographic database

file of Guam planning and statistical documents; • Is involved in the collection, compilation, analysis and

dissemination of socio-economic information such as the consumer price index and data on external trade.

Publications issued: • Atan I Islan Guam (annually). • Guam Statistical Yearbook (annually). • Guam Consumer Price Index (quarterly). • Guam Economic Review Quarterly Report (quarterly). • Guam’s Export data (annually). • Guam’s Import Data (quarterly). • Comprehensive Economic Development Strategy, June 2001. • Comprehensive Economic Development Strategy, April

2003. • Guam Comprehensive Economic Development Strategy.

Annual Report, June 2005. Category: Government agency.

GUAM CHAMBER OF COMMERCE Office/postal address: 173 Aspinall Avenue, Suite 101 Ada Plaza Center Phone: (671)4726311/8001 Fax: (671)4726202 URL: www.guamchamber.com.gu Principal functions: • To advance the general welfare of its members by promoting

the economic, social and environmental well-being of the territory of Guam;

• To develop, encourage, promote and protect the commercial, professional, financial and general business interest of the territory of Guam;

• To extend and promote the trade and commerce, and foster, develop and protect the industry of the territory;

• To promote laws and regulations desirable for the benefit of business in general;

• To provide a forum for the reflection of sentiments of business regarding matters affecting its interests

Services/activities: • As detailed under Principal functions. Publications issued: • The President’s Report (monthly newsletter). • Directory of Members. A business guide to over 300

chamber members listed alphabetically and by type of business. Includes addresses, contact person, phone and fax number.

• Business Relocation Packet. Information about Guam's business climate including demographics, employment, cost of living and economic projections, licensing and more.

• Job Search Packet. Includes chamber membership directory, list of employment agencies, information on housing, cost of living, schools and child care.

• Relocation Packet. Includes: Guam fact sheet, and information on housing, cost of living, schools entertainment and more.

• Tourist Information Packet. Includes: Guam Visitor’s Guide; island map; information on water sports, tours and transportation, accommodations and a calendar of events.

Category: Chamber of commerce.

GUAM

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GUAM ECONOMIC DEVELOPMENT AND COMMERCE AUTHORITY (GEDCA) Office/postal address: Guam International Trade Centre Building Suite 511, 590 South Marine Drive Tamuning, 96911 Phone: (671) 6474332 Fax: (671) 6494146 URL: www.investguam.com Year established: 1965 Principal functions: • To be the catalyst for economic development, seeking the

aid of private capital without competing with it; • To plan, initiate, organize, control and direct an integrated

programme to attract, promote, encourage and develop desirable commerce, agriculture, industry and tourism.

Services/activities: • Assists, coordinates and monitors financial advisory

services, capital financing, debt management and capital markets;

• Provides financial assistance by aiding private enterprise without unfairly competing with it;

• Leases Government of Guam land to promote investments in entrepreneurial capital and thereby increases opportunity for employment in manufacturing, industrial, commercial, recreational, retail and service enterprises;

• Promotes economic development through capital investment.

Publications issued: • Guam USA, The Ultimate Destination. • GEDCA’s Developing Guam (quarterly report). • GEDCA’S Financial Assistance Program. • GEDCA’s Qualifying Certificate Program. Areas/industries where investment is encouraged: Captive insurance; tourism; fisheries; aquaculture; agriculture; transhipment; telecommunications; healthcare; manufacturing; aviation training; arbitration; regional certification and film production. Titles of laws and regulations on foreign investment: • The Guam Foreign Investment Equity Act passed by the

United States Congress, included Guam in the United States Tax Treaty rates with Guam withholding tax rates reduced to treaty defined rates. Restrictions in prohibit application of the Act to beneficiaries of a Guam Qualifying Certificate.

• Title 12 of the Guam Code Annotated, Chapter 58 (GEDCA’s Qualifying Certificate program) provides incentives for investments from both foreign and domestic sources.

Category: Investment promotion authority

GOVERNMENT OF GUAM PORTAL- OFFICIAL PORTAL FOR ISLAND OF GUAM E-mail: webteam@mail.gov.gu URL: www.guam.gov Year established: 2006 Principal functions: • To act as the Guam Government’s single point service

centre; • To improve government efficiency bringing its services

directly to the people; • To transform government operations and improving culture

of service through e-government initiative; Services/activities: • To provide travel/tourism and other related information to

visitors; • To provide information on resident services; • To provide information on business activities and relocation; • To provide Guam Government directory; • To provide Guam Emergency Guide; • To provide government and other news. Category: Government portal.

HONG KONG, CHINA

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CHINESE GENERAL CHAMBER OF COMMERCE Office/postal address: 4th Floor, Secretariat Department 24-25 Connaught Road Central Phone: (852) 25256385 Fax: (852) 28452610 E-mail: cgcc@cgcc.org.hk URL: www.cgcc.org.hk Year established: 1900 Principal functions: • To promote trade and industry and enhance the prosperity of

Hong Kong, China; • To protect the rights and interests of the business and

industrial community in Hong Kong, China; • To participate in public affairs and reflect the views of the

business and industrial community; • To develop international and regional communication with a

view to promoting economic cooperation. Services/activities: • Organizes/sponsors conferences, seminars, exhibitions and

delegations; • Issues Certificates of Origin recognized worldwide; • Issues Certificates of Origin according to Hong Kong Closer

Economic Partnership Arrangement (CEPA); • Provides Electronic Trading Access Services including trade

declarations; • Handles trade enquiries; • Handles enquiries on registration information of Hong

Kong, China limited company; • Provides business information on the Chamber’s website; • Provides trade enquiries services and maintains a

comprehensive range of economic reference materials in the Chamber’s library;

• Publishes monthly the Chamber’s Bulletin; • Handles trade disputes; • Provides insertion services of promotion materials. Publications issued: • Annual Report (English/Chinese). • Business Info (monthly, English/Chinese). • Chamber's Bulletin (monthly, Chinese). • Chinese General Chamber of Commerce Members' Business

Directory, available on Internet website. Membership structure: Over 6,000 members. Category: Chamber of commerce.

HONG KONG COALITION OF SERVICE INDUSTRIES (HKCSI) Office/postal address: 22nd Floor United Centre, 95 Queensway Phone: (852) 25299229 Fax: (852) 25279843 E-mail: csi@hkcsi.org.hk URL: www.hkcsi.org.hk Year established: 1990 Principal function: • To promote the continuing development and competitiveness

of Hong Kong, China’s service industries. Services/activities: • Promotes the development of a "service friendly environment"

in Hong Kong, China; • Provides a focal point for liaison with Government; • Establishes and maintains cooperation between members of

Hong Kong, China’s service industries for the purpose of achieving common goals;

• Represents the interests of service industries in Hong Kong, China and formulates policies and make submissions on behalf of members of the Hong Kong Coalition of Service Industries;

• Promotes fair, effective and comprehensive international and multilateral rules for trade in services;

• Contributes to the opening of the services sector of the mainland;

• Establishes and develops links with counterpart organizations elsewhere.

Publications issued: • Servicing Economy Newsletter (3-4 issues per year, English). • Service Sector in Hong Kong - Statistical Card (annually,

English). • Reports on various topics. Membership structure: Members of the Hong Kong General Chamber of Commerce in the service industries; and service sector trade associations. Category: Services promotion organization.

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HONG KONG EXPORT CREDIT INSURANCE CORPORATION (ECIC) Office/postal address: 2/F., Tower 1 South Seas Centre 75 Mody Road, Tsimshatsui East, Kowloon Phone: (852) 2732 9988 Fax: (852) 2722 6277 E-mail: info@hkecic.com URL: www.hkecic.com Year established: 1966 Principal function: • To encourage and support export trade through the provision

of insurance protection for Hong Kong, China exporters against non-payment risks arising from buyers’ inability or refusal to pay or political and economic events.

Services/activities:

• Provides a wide range of insurance facilities to Hong Kong, China exporters of goods and services who trade with overseas buyers and clients on credit terms, usually for credit periods of up to 180 days;

• Services cover not only exports and re-exports from Hong Kong, China but also offshore shipments transported directly by suppliers to buyers without passing through Hong Kong, China. The indemnity provided is normally 90 per cent of the loss incurred;

• Covers the following risks: - buyer risks (insolvency and bankruptcy, payment

default, contract repudiation); - country risks (blockage or delay in foreign exchange

remittance, cancellation of import licence, import ban, payment moratorium, and war, revolution, riot and natural disaster).

Publications issued: • Annual Report. • Compass (quarterly). Category: Trade and investment financing organization, credit guarantee and insurance organizations.

HONG KONG EXPORTERS' ASSOCIATION Office/postal address: Rm. 825 Star House 3 Salisbury Road Tsimshatsui Kowloon Phone: (852) 27309851 Fax: (852) 27301869 Year established: 1955 Principal function: • To promote the export and re-export business in Hong Kong,

China. Services/activities: • Undertakes library services; • Conducts regular seminars, meetings, luncheons, exhibitions. Publications issued: • Exporters' Bulletin (quarterly). • The Hong Kong Exporters' Association Members’ Directory

(annual booklet and CD-ROM). • Annual Report. Membership structure: One honorary member, 614 full members and 30 associate members as of 1 August 2007. Category: Trade association.

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HONG KONG FRANCHISE ASSOCIATION (HKFA) Office/postal address: c/o Hong Kong General Chamber of Commerce 22nd Floor, United Centre 95 Queensway Phone: (852) 25299229 Fax: (852) 25279843 E-mail: hkfa@franchise.org.hk URL: www.franchise.org.hk Year established: 1992 Principal functions: • To monitor and promote the development of franchising

activities in Hong Kong, China; • To act as a focal point for liaison with the Government on

matters concerning franchising and its applications; • To promote franchising and to strengthen standards of

practice. Services/activities: As detailed under Principal functions. Publications issued: • Franchise Training Kit (English/Chinese, also available on

CD-ROM). • Essential Questions on Franchising in Hong Kong (English). Membership structure: Franchising companies in Hong Kong, China. Category: Franchise association.

THE HONG KONG GENERAL CHAMBER OF COMMERCE (HKGCC) Office/postal address: 22/F United Centre 95 Queensway Phone: (852) 2529 9229 Fax: (852) 2527 9843 Email: chamber@chamber.org.hk URL: www.chamber.org.hk Year established: 1861 Principal function: • To promote, represent and safeguard the interests of the

Hong Kong business community. Services/activities: • Networking - Opportunities for fellowship with influential

business leaders and government officials from both locally and abroad. To help identify business opportunities and exchange ideas;

• Chamber website - Contains an up-to-date database listing information on more than 10,000 potential buyers and sellers and attracting frequent users from more than 140 countries. It also contains business news, economic analyses and government tenders;

• Website design and hosting - Member company profiles are listed on the Chamber website;

• Business opportunities - Trade inquiries are published daily. Overseas delegation and visitors meet with Chamber members to discuss business opportunities;

• Hotline - Dedicated business information inquiry service with business matching services for members;

• Representation - The Chamber is represented on over 30 key government advisory bodies and the Legislative Council;

• Trade documentation - Six offices around Hong Kong, China offering quality and prompt services. The Chamber is the only official authority in Hong Kong, China to issue the internationally recognized Admission Temporaire/Temporary Admission (ATA) carnets;

• Business services - Provide meeting venues, translation and mailings to members at special rates;

• Member benefits programme - Formed partnership with members to offer discounts and special privileges to fellow members.

Publication issued: • Bulletin (monthly business magazine). Membership structure: Corporate members who are Hong Kong, China registered companies. Category: Trade and industrial promotion organization.

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HONG KONG PRODUCTIVITY COUNCIL (HKPC) Office/postal address: HKPC Building 78 Tat Chee Avenue Yau Yat Chuen, Kowloon P.O. Box: 99027 TST Phone: (852) 27885678 Fax: (852) 27885900 E-mail: hkpcenq@hkpc.org URL: www.hkpc.org Year established: 1967 Principal functions: • To promote productivity excellence through the provision of

integrated support across the value chain of Hong Kong, China firms;

• To achieve a more effective utilization of resources; • To enhance the value added content of products and

services; • To increase international competitiveness. Services/activities: Provides a wide range of consultancy, professional training, manufacturing support programmes, publications, exhibitions, conferences and study missions in the core service areas of manufacturing technologies, management systems, information technologies and environmental technologies. Publications issued: • Annual Report (annually, English). • Directory of Industrial Suppliers (annually). • Directory of Industries (annually). • Directory of Linkage Industry (annually). • Directory of Plastics Industry (annually). • Green Lighting: Towards Smart Energy Management. • Green Manufacturing Express. • Green Productivity - 25 Years and Beyond. • Legal Protection for IP and Innovation of SMEs in PRD. • One Factory, One Year, One Environmental Project. • Quality Seawater Assurance Scheme (QSAS). • Specialized technical bulletins:

- Electronics Bulleting (bimonthly). - Metals Bulletin (bimonthly). - Plastic Bulletin (bimonthly). - Textiles and Clothing Bulletin (bimonthly). - Toys Bulletin (bimonthly). - Logistics Bulleting (quarterly). - Automotive Parts and Components Bulletin (quarterly).

Local branch: Productivity Training Institute (PTI) 1st Floor HKPC Building 78 Tat Chee Avenue, Kowloon Phone: (852) 27885678 Fax: (852) 27885900

Offices abroad: Productivity (Dongguan) Consulting Co., Ltd Unit 1510, Winnerway Hotel 1 Winnerway Road, Nancheng District, Dongguan Guangdong 523087, China Phone: (86769) 22021910 Fax: (86769) 22021911 E-mail: dgenq@dg.hkpcprd.com URL: www.dg.hkpcprd.com Productivity (Guangzhou) Consulting Co., Ltd Unit 1006A, 10th Floor Citic Plaza 233 Tianhe Bei Road Guangzhou 510613, China Phone: (8620) 38770230 Fax: (8620) 38770231 E-mail: gzenq@gz.hkpcprd.com URL: www.gz.hkpcprd.com Productivity (Shenzhen) Consulting Co., Ltd Unit 312, 3rd Floor C-1 Building Hi-tech Industrial Park Shenzhen 518057, China Phone: (86755) 26712988 Fax: (86755) 26712281 E-mail: szenq@sz.hkpcprd.com URL: www.sz.hkpcprd.com Guangzhou Representative Office Unit 1006A, 10th Floor Citic Plaza, 233 Tianhe Bei Road Guangzhou 510613, China Phone: (8620) 38770220 Fax: (8620) 38770221 E-mail: gzo@gzo-hkpc.org Membership structure: 23 Council Members appointed by the Chief Executive of Hong Kong, China. Training: Manufacturing technologies, management systems, information technologies and environmental technologies. Category: Industrial promotion and productivity centre; and training/research institute.

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HONG KONG TRADE DEVELOPMENT COUNCIL (HKTDC) Office/postal address: 38th Floor, Office Tower Convention Plaza 1 Harbour Road Wanchai Phone: (852) 1830668; from China: 8008205188 (toll free) or (86 2) 163226688 Fax: (852) 2824 0249 E-mail: hktdc@tdc.org.hk URL: www.tdctrade.com Year established: 1966 Principal functions: The Trade Development Council (TDC) is the statutory organization for promoting Hong Kong, China’s external trade in goods and services: • To create and facilitate opportunities in international trade

for Hong Kong, China-based companies, most of which are SMEs, and to strengthen Hong Kong, China as the global trade platform of Asia with an ever-increasing critical mass of “players”;

• To help Hong Kong, China manufacturers, traders and service providers succeed through marketing opportunities, trade contacts, market knowledge and competitive skills;

• To promote Hong Kong, China’s trade in goods and services;

• To match overseas companies with Hong Kong, China service providers, manufacturers and traders in various business sectors;

• To provide information on 100,000 Hong Kong, China product suppliers and service providers.

Services/activities: • Participates in major overseas trade fairs, product

exhibitions in overseas markets, and consumer promotions with leading international retailers;

• Provides business matching service which helps companies from around the world find the right supplier, buyer or agent;

• Maintains TDC’s databank of 380,000 international traders and 140,000 mainland firms;

• Publishes and disseminates a series of Hong Kong, China product magazines with a global circulation providing easy sourcing for overseas importers and buyers;

• Organizes 21 international trade fairs in Hong Kong, China attracting 500,000 international buyers per annum;

• Organizes high-level missions, both inward and outward, to strengthen Hong Kong, China’s economic ties with key trading partners;

• Reinforces its promotional thrust through a multipronged international public relations effort - maintaining contacts with business leaders, economic policymakers and media around the world, keeping them informed of latest business developments in Hong Kong, China;

• Organizes and participates in business seminars and conferences at the international, regional and local levels.

Publications issued: • HK Enterprise (monthly). • HK Toys (biannually). • HK Electronics (bimonthly). • HK Watches and Clocks (quarterly). • HK Leather Goods and Bags (quarterly). • HK Gifts, Premium and Stationery (quarterly). • HK Electronic Components and Parts (quarterly). • HK Household (biannually). • HK Jewellery Collection (biannually). • HK Apparel (biannually). • HK Fabrics and Accessories (biannually). • HK Optical (annually). • HK Packaging (biannually). • HK Footwear (biannually). Offices abroad: China and Taiwan, Province of China: Beijing, Chengdu, Dalian, Fuzhou, Guangzhou, Kunming, Qingdao, Shanghai, Shenzhen, Wuhan, Taipei and Xian; Asia: Bangkok, Ho Chi Minh City, Kuala Lumpur, Osaka, Seoul, Singapore, Tokyo and Mumbai; Australia: Sydney; Europe: Amsterdam, Barcelona, Budapest, Frankfurt, London, Milan, Moscow, Paris, Stockholm, Vienna, Warsaw and Prague; Latin America: Mexico City, Santiago and São Paulo; Middle East and Africa: Dubai and Johannesburg; North America: Chicago, Los Angeles, New York and Toronto. Category: Trade promotion organization.

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INVEST HONG KONG Office/postal address: 15th Floor One Pacific Place Queensway Phone: (852) 31071000 Fax: (852) 31079007 E-mail: enq@InvestHK.gov.hk URL: www.InvestHK.gov.hk Year established: 2000 Principal function: Invest Hong Kong is an investment promotion agency established to spearhead Hong Kong, China’s efforts to attract inward investment. Invest Hong Kong offers solution-oriented investment promotion and support services in a straightforward one-stop shop. Services/activities: • Provides solution-oriented investment promotion,

facilitation and aftercare services for foreign companies to establish or expand operations in the dynamic Hong Kong, China economy;

• Provides ancillary services to foreign companies that have arrived in Hong Kong, China such as obtaining work visas, trademark registrations, business incorporation, and other administrative, legal and financial matters;

• Provides consultation, regulatory advice and logistics support guidance by sector-specific experts in financial services, information technology, electronics, biotechnology, telecommunications, tourism and entertainment, and transportation.

Publications issued: • Invest HK – It all adds up (English/Chinese/Japanese/

Korean). • Invest in Hong Kong for success in Mainland China – The

CEPA benefits (English/Chinese). • Investment Update (quarterly newsletter, English/Chinese). • The Greater Pearl River Delta (English). Offices abroad: Rue d’Arlon 118 1040 Brussels, Belgium Phone: (32 2) 7750088 Fax: (32 2) 7700980 E-mail: general@hongkong-eu.org Flat 7101, Citic Plaza 233 Tian He North Road Guangzhou 510613, China Phone: (86 20) 38911220 Fax: (86 20) 38911221 E-mail: general@gdeto.gov.hk 6 Grafton Street London W1S 4EQ, United Kingdom Phone: (44 207) 4999821 Fax: (44 207) 4090647 E-mail: general@hketolondon.gov.hk

115 East 54th Street, 5th Floor New York, NY 10022, United States of America Phone: (1 212) 7523320 Fax: (1 212) 7523395 E-mail: hketony@hketony.gov.hk 130 Montgomery Street San Francisco, CA 94104, United States of America Phone: (1 415) 8359300 Fax: (1 415) 3922963 E-mail: hketosf@ hketosf.gov.hk Level 2, Hong Kong House 80 Druitt Street Sydney NSW 2000, Australia Phone: (61 2) 92833222 Fax: (61 2) 92833818 E-mail: enquiry@hketosydney.gov.hk 30-1 Sanban-Cho, Chiyoda-ku Tokyo 102-0075, Japan Phone: (81 3) 35568961 Fax: (81 3) 35568960 E-mail: Invest@hketotyo.gov.hk 174 St. George Street Toronto, Ontario M5R 2M7, Canada Phone: (1 416) 9245544 Fax: (1 416) 9243599 E-mail: etotor@hketotoronto.gov.hk Category: Investment promotion agency.

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TRADE AND INDUSTRY DEPARTMENT Office/postal address: Government of Hong Kong, China Trade and Industry Department Tower 700 Nathan Road, Kowloon Phone: (852) 23985333 Fax: (852) 27892491 E-mail: enquiry@tid.gov.hk URL: www.tid.gov.hk Year established: 2000 (following the reorganization of the Trade Department and Industry Department in July 2000). Principal functions: • To secure and preserve maximum access and fair treatment

for exports from Hong Kong, China to international markets; • To provide certification and licensing services in order to

facilitate trade and supplement controls imposed for reasons other than trade;

• To support and facilitate the development of Hong Kong, China’s SMEs and industries.

Services/activities: • Handles the commercial relations of Hong Kong, China; • Provides various licensing facilities and certification

services, including by electronic means, for different commodities such as textiles and clothing, strategic commodities, rough diamonds and reserved commodities;

• Provides trade information to the business community through various channels, including issue of circulars, pamphlets, publications and via the department’s web portal;

• Develops policy initiatives and implement programmes to enhance the competitiveness of SMEs and their long term development;

• Provides information and advisory services for SMEs through its Support and Consultation Centre for SMEs (SUCCESS).

For more details of Trade and Industry Department services, please refer to www.tid.gov.hk. Publications issued: • Textiles publications. • Publications on non-textiles (including transhipment cargo

exemption scheme), manifests and United Nations sanctions, etc..

• Registration and certification publications. • SMEs publications. • Industrial support publications. For full list of publications, please refer to www.tid.gov.hk Offices abroad: Remark: The offices abroad include trade and economic offices outside Hong Kong, China,

EUROPE Hong Kong Economic and Trade Office Rue d'Arlon 118 1040 Brussels, Belgium Phone: (32 2) 7750088 Fax: (32 2) 7700980 E-mail: general@hongkong-eu.org URL: www.hongkong-eu.org Hong Kong Economic and Trade Office 5 Allee David-Morse 1211 Geneva 20, Switzerland Phone: (41 22) 7301300 Fax: (41 22) 7301304, 7301305 E-mail: hketo@hketogeneva.gov.hk URL: www.info.gov.hk/cib/chtml/geneva.html Hong Kong Economic and Trade Office 6 Grafton Street London W1S 4EQ, United Kingdom of Great Britain and Northern Ireland Phone: (44 20) 74999821 Fax: (44 20) 74931964, 74955033 E-mail: general@hketolondon.gov.hk URL: www.hketolondon.gov.hk NORTH AMERICA Hong Kong Economic and Trade Office 1520, 18th Street, N.W. Washington DC 20036, United States of America Phone: (1 202) 3318947 Fax: (1 202) 3318958 E-mail: hketo@hketowashington.gov.hk URL: www.hketowashington.gov.hk Hong Kong Economic and Trade Office 115 East 54th Street New York, NY 10022, United States of America Phone: (1 212) 7523320 Fax: (1 212) 7523395 E-mail: hketony@hketony.gov.hk URL: www.hketony.gov.hk Hong Kong Economic and Trade Office 130 Montgomery Street San Francisco, CA 94104, United States of America Phone: (1 415) 8359300 Fax: (1 415) 4210646, 3972276 E-mail: hketosf@hketosf.gov.hk URL: www.hketosf.gov.hk Hong Kong Economic and Trade Office 174 St. George Street Toronto, Ontario M5R 2M7, Canada Phone: (416) 9245544 Fax: (416) 9243542, 9243599 E-mail: info@hketotoronto.gov.hk URL: www.hketo.ca

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ASIA-PACIFIC Hong Kong Economic and Trade Office Hong Kong Economic and Trade Office Building 30-1 Sanban-Cho, Chiyoda-ku Tokyo 102 – 0075, Japan Phone: (81 3) 35568980 Fax: (81 3) 35568968 E-mail: tokyo_enquiry@hketotyo.gov.hk URL: www.hketotyo.or.jp Hong Kong Economic and Trade Office 34-01, Suntec Tower 2 9 Temasek Boulevard Singapore 038989 Phone: (65) 63381771 Fax: (65) 63392112 E-mail: hketo_sin@hketosin.gov.hk URL: www.hketo.org.sg Hong Kong Economic and Trade Office Level 1, Hong Kong House 80 Druitt Street Sydney, New South Wales 2000, Australia Phone: (61 2) 92833222 Fax: (61 2) 92833818 E-mail: enquiry@hketosydney.gov.hk URL: www.hketosydney.org.au Hong Kong Economic and Trade Office Flat 7101, Citic Plaza, 233 Tian He North Road Guangzhou, China Phone: (86 20) 38911220 Fax: (86 20) 38911221 E-mail: general@gdeto.gov.hk URL: www.gdeto.gov.hk Office of the Government of Hong Kong, China in Beijing No.71, Di'anmen Xidajie, Xicheng District Beijing 100009, China Phone: (86 10) 66572880 Fax: (86 10) 66572821 E-mail: bjohksar@bjo-hksarg.org.cn URL: www.bjo.gov.hk Hong Kong Economic and Trade Office in Shanghai 21/F, The Headquarters Building 168 Xizang Road (M), Huangpu District, Shanghai 200001, China Phone: (86 21) 61221233 Fax: (86 21) 61221468 URL: www.sheto.gov.hk E-mail: sheto@cab.gov.hk Hong Kong Economic and Trade Office in Chengdu 38/F., Tower 1 Plaza Central 8 Shun Cheng Daijie Chengdu 610016,China Phone: (86 21) 86768301 Fax: (86 21) 86768300 E-mail: cdeto@cab.gov.hk URL: www.cdeto.gov.hk

Products/commodity responsible for: The Trade and Industry Department is responsible for the licensing facilities and certification services for commodities such as textiles and clothing, strategic commodities, rough diamonds and reserved commodities. Category: Intergovernmental organization; industrial promotion organization; trade facilitation body; trade promotion organization and department of trade, industry and commerce.

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AGRICULTURAL AND PROCESSED FOOD PRODUCTS EXPORT DEVELOPMENT AUTHORITY (APEDA) Office/postal address: 3rd Floor, NCUI Building 3, Siri Institutional Area Opp. Asaid Village August Kranti Marg New Delhi 110 016 Phone: (91 11) 26513204, 26514572, 26534186 Fax: (91 11) 26526187 E-mail: headQ@apeda.com, trade@apeda.com URL: www.apeda.com Year established: 1986 Principal function: • To promote agricultural commodities and processed foods; • To promote their exports. Services/activities: • Identifies new markets; • Provides better support systems to exporters and

manufacturers; • Introduces new products to the international markets; • Undertakes development programmes: development of

databases on products, markets and services; publicity and information dissemination; invites official and business delegations from abroad; organization of product promotion and trade missions abroad; participation in international trade fairs in India and abroad; organization of buyer-seller meets and other business interactions; dissemination of information; provides library services; distribution of Annual APEDA Awards; provides advisory and supporting services to trade and industry; problem solving;

• Provides financial assistance to exporters, growers, trade associations, governmental agencies, etc., for activities related to export promotion and market development through supply of samples to potential importers, brand publicity, etc.; strengthening of market intelligence and databases through studies, surveys, etc.; quality upgrading; development of infrastructure facilities; research and development; packaging; staffing development; and development of meat processing facilities.

Publications issued: • Export Statistics of Agro and Processed Food Products, 1990-

2000. • Guidelines for the exports of fresh fruits to the EU Market. • Quality assurance manual for export of mangoes. • Quality assurance manual for export of kinnow. • Quality assurance manual for export of nagpur mandarian. • Pre harvest manual for export of nagpur mandarian. • Pre harvest manual for cultivation of kinnow for exports. • Manual for production under protected environment –

carnation. • Manual for production of Anthrium Andreanuis. • Manual for production of Perennial Statice. • Manual for production of Eustoma Russaellianum.

• Manual for production of orchids. • Manual for production of gladolius. • Report on Guar gum. • Report on honey. • Report on Indian ethnic snack food market study. • A study on status and prospects of frozen food industry (Vols. I

and II). • Newsletter (quarterly). Local branches: 12/1/1, Palace Cross Road Bangalore 560 020 Phone: (91 80) 3343425 Fax: (91 80) 3364560 E-mail: root@apedablr.kar.nic.in Mayukh Bhawan Bidhan Nagar Calcutta 700 091 Phone: (91 33) 3376363 Fax: (91 33) 3378680 E-mail: apedacal@vsnl.net c/o Assam Industrial Development Corporation 3rd Floor, Jain Complex Opp. Dispur Old Post Office G.S. Road, Dispur Guwahati 781 005 Phone: (91 361) 599010 Fax: (91 361) 452600 E-mail: apeda@gw1.dot.net.in 8th Floor, Chandra Vihar Building Mukkaramjahi Road Hyderabad 500 001 Phone: (91 40) 4745940 Fax: (91 40) 4745947 E-mail: hyd@hyd.ap.nic.in 4th Floor, Banking Complex Building Unit No. 3-4, Sector 19 A, Vashi New Bombay 400 705 Phone: (91 22) 7658949, 7882094 (D) Fax: (91 22) 7882273 E-mail: apedamum@bom.nic.in Membership structure: 17,000 members. Products/commodity responsible for: Fruits, vegetables and their products; meat and meat products; poultry and poultry products; dairy products; confectionery, biscuits and bakery products; honey, joggery and sugar products; cocoa products; alcoholic and non-alcoholic beverages; cereal products; groundnuts, peanuts and walnuts; pickles, papads and chutneys; guar gum; horticulture and floriculture products; herbal and medicinal plants; rice (non-basmati). Areas/industries where investment is encouraged: AEZ (Agricultural Export Zone)/Agriculture and food processing sector. Category: Trade promotion organization.

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APPAREL EXPORT PROMOTION COUNCIL (AEPC) Office/postal address: Apparel House, Institutional Area Sector-44 Gurgaon 122003, Haryana Phone: (91 11) 26183351, 26169393-4 Fax: (91 11) 26188584, 26188300 E-mail: administrator@aepcindia.com URL: www.aepcindia.com Year established: 1978 Principal function: • To promote Indian garment exports. Services/activities: • Quota distribution, monitoring; • Marketing and publicity in foreign markets; • Sends trade delegations to survey export potential; • General facilitation to exporters by way of assistance in

understanding rules and procedures (for example duty drawback delays), import related helps;

• Conducts fashion forecast seminars; • Provides training for garment manufacturing in Apparel

Training and Design Centre (ATDC); • Operates a trade information centre; • Provides technical advice and market briefs; • Publishes promotional material and other information; • Organizes buyer-seller meets and participates in international

fairs/exhibitions; • Gives annual export awards to outstanding exporter of ready-

made garments. Publications issued: • Apparel Fortnightly. • Exporters' Directory. • Guidelines on Registration and Membership. • Handbook of Export Statistics. • PP/NQ Allotment Book. • Quota Policy Book. • Buying Agents Directory. • Reports on various activities, technical and statistical

publications. Local branches: Registered Office: Apparel Export Promotion Council 223 Okhla Industrial Area, Phase-I. New Delhi 110020 Phone: (91 11) 26814251,26372721 E-mail: atdcdel@eth.net

Northern Regional Offices: Apparel Export Promotion Council 58,Sahyog Building, 4th Floor 409 Nehru Place New Delhi 110019 Phone: (91 11) 26442616 Apparel Training and Design Centre 0141 SP-191, Malviya Industrial Area Near Kailgiri Circle Jaipur 302 017 Phone: (91 141) 2750706, 2750064, 2404082 Fax: (91 141) 2750982 Apparel Training and Design Centre 0161 B-XX-2597/570 Noble Enclave 1st Floor Bhaiwala Chowk, Ferozpur Road, Ludhiana Phone: (91 161) 2407850 Fax: (91 161) 2404082 E-mail: aepcldh1@sify.com Western Regional Office: Apparel Export Promotion Council 022, 12th Floor, Bajaj Bhavan, Nariman Point Mumbai 110021 Phone: (91 22) 2040174 Fax: (91 22) 2043178 E-mail: panarayanan@aepcindia.com Southern Regional Offices: Apparel Training and Design Centre 116 B (old No. 70A) Vellalar Street Mugappair West Chennai 600037 Phone: (91 44) 26254216 Fax: (91 44) 26243543 Apparel Training and Design Centre 0421 No. 1, 3rd Street Indra Nagar (off Avinashi Road) Tirupur 641603 E-mail: aepc27tir@dataone.in, atdctir@dataone.in Apparel Export Promotion Council 080 A.E.P.C. No. 10 Raheja Chambers 12, Museum Road Bangalore 560001 Fax: (91 80) 55860172 E- mail: aepcbangbgl@vsnl.net.in Eastern Regional Office: Apparel Training and Design Centre Code No: 033 Plot No. 3B, LA Block Sec-III, Salt Lake City Kolkata 700098 Fax: (91 33) 23359821 Membership structure: Approximately 30,000 members. Category: Trade promotion organization.

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BASIC CHEMICALS, PHARMACEUTICALS AND COSMETICS EXPORT PROMOTION COUNCIL (CHEMEXCIL)* Office/postal address: 4th Floor, Jhansi Castle 7, Cooperage Road Mumbai 400 039 Phone: (91 22) 22021288, 22021330 Fax: (91 22) 22026684 E-mail: chemexcil@vsnl.com URL: www.chemexcil.gov.in Year established: 1963 Principal functions: • To promote and develop exports; • To undertake liaison activities; • To provide market information. Services/activities: • Compiles export data, trade plan, commodity profiles, etc.; • Conducts panel meetings; • Undertakes market surveys; • Sponsors individual and group delegations abroad; • Provides guidance to exporters regarding licensing, customs,

banking, etc.; • Organizes seminars, workshops, etc., for exporters; • Disseminates overseas enquiries, tenders; • Undertakes investigation of quality/delivery complaints,

arbitration, etc.; • Participates in trade fairs and exhibitions; • Publishes bulletins, reports, directories; • Liaises with various organizations. Publications issued: • CHEMEXCIL Sales Bulletin. • Directories. • Market Survey Reports. • Exhibition Reports. • Promotional literature on products under Council's purview. • Reports of study-cum-sales teams. Local branches: 901, Karma Near Mahalaxmi Cross Road Paldi, Ahmedabad 380 007 Phone: (91 79) 6640224 Fax: (91 79) 6630061 No. 18/4,, 1st Floor - C, N.S. Bhavan 4th Cross, 4th Main Road Gandhinagar Bangalore 560 009 Phone: (91 80) 2269037 Fax: (91 80) 2260446

507, 5th Floor, Aditya Enclave Ameer Pet Hyderabad 500 038 Phone: (91 40) 26622311 Fax: (91 40) 26622411 9th Floor, Kankaria Estate 6, Little Russell Street Kolkata 700 071 Phone: (91 33) 22805791 Fax: (91 33) 22475562 424, 4th Floor, Ansal Chamber - II 6, Bikaji Cama Place New Delhi 110 066 Phone: (91 11) 26160937 Fax: (91 11) 26169891 Products/commodity responsible for: Drugs, pharmaceuticals and fine chemicals; dyes, intermediates, coaltar chemicals and alcohol dyes; basic inorganic and organic chemicals and agro chemicals; cosmetics and toiletries; essential oils, detergents, soaps, perfume, agarbattis, medicinal plants, castor oils, etc. Membership structure: 6,178 members. Membership consists of large and small-scale manufacturers and large and small merchant exporters of drugs and pharmaceuticals, dyes, chemicals, cosmetics and toiletries and agarbattis. Category: Export promotion council.

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BENGAL NATIONAL CHAMBER OF COMMERCE AND INDUSTRY (BNCCI) Office/postal address: BNCC House 23, Sir R. N. Mukherjee Road Kolkata 700 001, West Bengal Phone: (91 33) 2482951/2/3 Fax: (91 33) 2487058 E-mail: bncci@bncci.com URL: www.bncci.com Year established: 1887 Principal functions: • To issue certificates of origin; • To keep members posted regularly with important notifications

by the different departments of State and Central Government and other authorities;

• To provide a library with large number of books and publications;

• To provide information and advice in labour matters; • To provide special advisory services to interested members in

many areas, such as recruitment/selection of personnel, memorandum of settlement, drawing up notices, etc.;

Services/activities: • Promotes industry, trade and commerce, particularly in the

eastern region of India as well as in West Bengal; • Promotes entrepreneurship, integrated development of rural

areas, protection of environment and improvement of the socio-economic condition of the people;

• Organizes trade fairs, promotion of international trade and business, and business delegations abroad.

Publications issued: • BNCCI Newsletter (quarterly). • Committee Roster (annually). • Annual Report (annually). • Guidebook on Industrial India Trade Fair (annually). • Membership Directory in floppy (annually). • Trade Bulletin (monthly). • Tender Circular (monthly). Membership structure: 500 industries/firms, about 35 industrial trade associations. Training: • Entrepreneurship development training; • Training on trade promotion; • Training courses on business promotion and management. Areas/industries where investment is encouraged: Whole of West Bengal in general and rural areas in particular. Category: Chamber of commerce.

BOMBAY CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: 3rd Floor, Mackinnon Mackenzie Building 4, Shoorji Vallabhdas Marg, Ballard Estate Mumbai 400 001 Phone: (91 22) 22614681-84 Fax: (91 22) 22621213 E-mail: edoffice@bombaychamber.com,

bcci@bombaychamber.com URL: www.bombaychamber.com Year established: 1836 Principal functions: • To conduct investment promotion; • To promote interests of trade and industry; • To establish business contacts. Services/activities: Trade services: • Trade information and library services; • International Trade Division to promote trade, investment,

technology transfer; • Certification of export documentation and visa

recommendations; • Declares weather working days and charter party holidays for

Mumbai ports. Advisory services: • Labour advisory services; • Safety, health and environment protection advisory services; • Arbitration services; • Executive training and development programmes; • Energy conservation services.

Publications issued: • Bombay Chamber Review (monthly, English). • Labour Digest - Labour Law and Industrial Relations

(monthly, English). • Safety, Health and Environment (SHE) Bulletin (quarterly,

English). • AnalytiQue Economics (quarterly, English). Membership structure: Almost 1,800 members. Represents large and medium-sized companies from the manufacturing and service sectors, leading banks and financial institutions and multinationals having their corporate headquarters in Mumbai, including Foreign Consulates/Trade Commissions in Mumbai. Membership of Bombay Chamber accounts for around one third of India’s GDP in the manufacturing and service sectors. Products/commodity responsible for: Electrical, electronics, telecom, computer, software and hardware, textiles and garments, chemicals and pharmaceuticals, agri and food processing, automobiles, power and energy, shipping and

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transportation, basic products, consumer goods, building and construction, consultancy services, banking and financial services. Training: The Bombay Chamber’s Executive Training Development Programmes caters to the knowledge upgrading of its constituent members and their employees. Areas/industries where investment is encouraged: For products and services represented by the chamber’s membership. Category: Chamber of commerce; trade facilitation body; and trade promotion organization. BUREAU OF INDIAN STANDARDS (BIS) Office/postal address: Manak Bhavan 9, Bahadur Shah Zafar Marg New Delhi 110 002 Phone: (91 11) 23233375 Fax: (91 11) 23230131, 23239399, 23239382, 23239402 E-mail: info@bis.org.in URL: www.bis.org.in Year established: 1987 (formerly Indian Standards Institution). Principal functions: • To formulate and publish national standards; • To grant certification marks licensees to manufacturers; • To grant license for Management Systems such as ISO 9001,

ISO 14001, OSHAS, HACCP; • To test and evaluate the quality of products for the

formulation of standards and operation of Certification Marking Scheme;

• To provide training in the areas of standardization, management systems, statistical quality control and certification marking.

Services/activities: • Publishes national standards; • Grants licenses under BIS Certification Marking and

Hallmarking Scheme; • Provides training facilities in standardization, management

systems, statistical quality control, certification marking and labouratory testing;

• Undertakes consultancy services in company standardization and Statistical Quality Control (SQC);

• Undertakes promotion and publicity of standardization activities;

• Provides technical information on standards, regulations, etc.;

• Handles sale of national standards, standards of other countries and international standards;

• Grants certificate against various Management Systems such as ISO 9001, ISO 14001, OSHAS, HACCP, etc.

Publications issued: • Buyer's Guide (list of manufacturers holding licenses under

BIS Certification Marking Scheme) (available online on BIS website).

• Catalogue of Indian Standards (also available on BIS website).

• Indian Standards. • Manakdoot (quarterly, Hindi). • Standards India (monthly). • Standards Monthly Additions. • Handbooks of standards on various subjects (including

special publications). • Miscellaneous publications such as brochures, pamphlets

posters, etc. Local branches: National Institute of Training for Standardization, Quality and Management (NITSQM) A-20, 21, Institutional Area Sector - 62, Noida 201 307 (UP) Phone: (91 120) 2402201-7 Fax: (91 120) 2402202-3 Regional offices in Chandigarh, Chennai, Kolkata, Mumbai. Branch offices in Ahmedabad, Bangalore, Bhopal, Bhubaneshwar, Coimbatore, Faridabad, Ghaziabad, Guwahati, Hyderabad, Jaipur, Kanpur, Lucknow, Nagpur, Parwanoo, Patna, Pune, Rajkot, Thiruvananathapuram, Vishakhapatnam. Category: Standard, testing and inspection body.

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CASHEW EXPORT PROMOTION COUNCIL OF INDIA Office/postal address: Chittoor Road Ernakulam South Kochi 682 016 Kerala P.O.Box: 1709 Phone: (91 484) 2376459, 2376080, 2370129 Fax: (91 484) 2377973 E-mail: cashew@vsnl.com, cepc@cashewindia.org URL: www.cashewindia.org Year established: 1955 Principal function: • To promote the export of cashew kernels, cashew nut shell

liquid and allied products from India. Services/activities: • Conducts trade promotion activities. Publications issued: • Cashew Bulletin (monthly, English). • Indian Cashew Journal (quarterly, English). • Directory of Indian Cashew Exporters (English). • A Survey of CNSL Patents (English). • Indian Cashew Grades Folder (English). • Cashew - The Millennium Nut - Cashew Recipes (English). • Cashew Statistics (English). Membership structure: 141 members (varying from year to year). Products/commodity responsible for: Cashew kernels, cashew nut shell liquid and allied products. Category: Trade promotion organization.

CENTRAL SILK BOARD Office/postal address: Ministry of Textiles CSB Complex, Hosur Road BTM Layout, Madivala Bangalore 560 068 Phone: (91 80) 26688831, 26680190 Fax: (91 80) 26681511 E-mail: csb@silkboard.org URL: www.indiansilk.kar.nic.in Year established: 1948 Principal function: • To promote the development of the silk industry. Services/activities: • Advises the Government of India on development of the silk

industry; • Assists various provinces of the Indian Union in development

planning for sericulture through jointly funded schemes, or centrally sponsored schemes;

• Undertakes, assists and encourages scientific, technological and economic research in the silk sector and production of basic and commercial silkworm seed for supplementary assistance to various provinces;

• Initiates measures for the standardization and quality control of silk and silk products;

• Rationalizes the marketing and stabilization of prices of silk cocoons and silk products;

• Voluntary inspection of silk goods meant for exports, and certification for quality and content.

Publications issued: Periodicals: • Indian Silk (monthly, English). • Indian Journal of Sericulture (English). • SERIDOC (English). Books: • Handbook Of Sericulture Technologies. • Seri Business Manual – A User’s Guide. • Sericulture & Silk Industry Statistics – 2003 (with CD-ROM

version). • Directory Of Exporters And Manufacturers Of Silk Goods In

India. • Disinfection In Sericulture: A Ready Reckoner. • Handbook Of Practical Sericulture. • Handbook Of Muga Culture. • Ericulture In India. • Tips To Successful Silkworm Cocoon Crops. • CSR&TI (Mysore) Bulletins On Improved Practices Of

Sericulture. CDs/video cassettes: • Sericulture in India. • Package for Prosperity. • A Stitch in Time. • Bivoltine for Higher yield; more income. • Reeling for Quality Silk.

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• Capsule films on Post Cocoon Technology. • Strong Ties; Loose Threads: Women in Silk. • Prevention is better than cure. • Sericulture deserves credit. • Mulberry cultivation and Farm Management. • Silkworm rearing Technology. • The Story of Tasar. • Eri silk in the North East. • Golden Muga: The Cultural Heritage of Assam. • Life Story of a Moth: The Silkworm. • Mulberry cultivation and maintenance of garden. • Nutrient management for healthy growth of mulberry garden. • Sericulture extension. • Sericulture training. • Hygiene and chawki rearing. • Late age silkworm rearing and quality cocoon production. Others: • Translations of various project reports, popular publications,

manual reprints. Local branches: Regional Offices: MEGHDOOT 95-B Marine Drive, Ph.:203468 Mumbai 400 002 Phone: (91 22) 2811826, 2815532 Fax: (91 22) 2812842 342-347 (2nd floor) A-Wing August Kranti Bhavan Bhikaji Cama Place New Dehli 110 066 Phone: (91 11) 26108316 Fax: (91 11) 26176177 House No.16-B (Extension) Gandhi Nagar Jammu 180 007 Phone: (91 191) 2433677 Fax: (91 191) 2542917 MEGHDOOT 95-B Marine Drive Mumbai 400 002 Phone: (91 22) 2811826, 2815532 Fax: (91 22) 2812842 Regional Development Offices: Road No 72 Prasashan Nagar Adjacent Hills Jubilee Hills Hyderabad 500 033 Grams: SILK BOARD Phone: (91 40) 3541293 D.S. Mansion II Floor Near State Zoo Central Silk Board P.O. Dispur Guwahati 781 005 Phone: (91 361) 203468, 200168 Fax: (91 361) 200 168

Mahesh mati P.O. & Dist Malda 732 101. 18 Satyanagar Bhubaneswar 751 007 Phone: (91 674) 505153 63 A 12th Avenue Ashok Nagar Chennai 83 Phone: (91 44) 4892044, 4894189 Fax: (91 44) 4892044 Vikas Deep Building 5th Floor 22 Station Road Lucknow 226 019.(U.P) Phone: (91 522) 635123 Majra Dehradun 248171 Phone: (91 135) 3261239 Certification Centres: CSB Complex B.T.M. Layout Madivala Hosur Road Bangalore 560 068, Karnataka Phone: (91 80) 26688831 Fax: (91 80) 26681511 E-mail: eps@silkboard.org 32, Radha Rani Sinha Road, Bhagalpur 812001; Bihar Plot No.13 Vivekananda Nagar Colony Maldahiya Varanasi 221002, Uttar Pradesh Main Research Institutes: Srirampura Manandavadi Road Mysore 570 008, Karnataka Phone: (91 821) 2362406, 2362585 Fax: (91 821) 2362845 URL: www.csrtimys.res.in Berhampore 742 101, West Bengal Phone: (91 3482) 253962-4 Fax: (91 3482) 251046 E-mail: director@csrtiber.res.in URL: www.csrtiber.res.in Post Bag # 88, GPO Srinagar 190 001, Jammu and Kashmir Phone: (91 1933) 222839, 223176 Fax: (91 1933) 223215 E-Mail: csrtippr@sancharnet. P.O. Ladoigarh Charali, Jorhat 785 700, Assam Phone: (91 3763) 385513, 395528

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Carmelram Post, Kodathi Bangalore 560 035, Karnataka Phone: (91 80) 28439598 Fax: (91 80) 28439596 E-mail: seedtech@vsnl.com Post Box No. 44, Thally Road Hosur 635 019, Tamilnadu Phone: (91 4344) 221148, 221149, 222013 Fax: (91 4344) 220520 E-mail: director@silkgermplasm.com URL: www.silkgermplasm.com Carmelram Post, Kodathi Bangalore 560 035, Karnataka Phone: (91 80) 28439598 Fax: (91 80) 28439597 E-mail: sbrl93@vsnl.com Piska Nagri Ranchi 835 303, Jharkand Phone: (91 651) 2775815, 2775630 Fax: (91 651) 2775629 E-mail: rch_silkmc@sancharnet.in B.T. M. Layout, Madiwala Bangalore 560 068, Karnataka Phone: (91 80) 26688831 Fax: (91 80) 26680435 E-mail: cstri@silkboard.org CSB Complex B.T. M. Layout Madivala Bangalore 560 068, Karnataka Phone: (91 80) 26688831 Fax: (91 80) 26680387 E-mail: nsso@silkboard.org Training: Provides training on sericulture to local and international students in its research institutes in the following three categories: • Structured courses: courses of long-term duration ranging

from 3 to 24 months; • Capsule courses: courses of short-term duration ranging from

3 to 45 days; • Ad hoc courses: short duration courses conducted upon

request from different agencies. Products/commodity responsible for: Silk and silk products. Category: Commodity board.

CHEMICAL AND ALLIED PRODUCTS EXPORT PROMOTION COUNCIL (CAPEXIL) Office/postal address: "Vanijya Bhavan" International Trade Facilitation Centre, 3rd Floor 1/1 Wood Street Kolkata 700 016 Phone: (91 33) 22890524/0525 Fax: (91 33) 22891724 E-mail: info@capexil.com URL: www.capexil.com B2B Portal: www.capexiltrade.com Year established: 1958 (formerly: Chemicals and Allied Products Export Promotion Council). Principal function: • To facilitate export by way of promotion, organizing trade

shows, embracing the latest technology to help exporters, matching the needs of buyers and sellers.

Services/activities: • Services to overseas importers:

- Locates a reliable supplier of made-in-India products; - Organizes buyer-seller meets; - Provides up-to-date information on supply sourcing; - Publishes trade directory, brochure on individual

products; - Caters information through website www.capexil.com; - B2B Portal www.capexiltrade.com - online directory of

Indian exporters with their products and services; highly effective platform to generate business opportunities.

• Service to exporters:

- Assists in identifying potential markets; - Assists in overcoming export constraints and

operational bottlenecks; - Provides publicity and marketing backup; - Organizes overseas trade delegations and participation

in trade fairs and buyer-seller meets; - Organizes training, seminars on export; - Caters information through web site www.capexil.com; - B2B Portal www.capexiltrade.com - online directory of

Indian exporters with their products and services; highly effective business platform to generate business opportunities;

- Education through programme: Certificate Course in International Marketing.

Publications issued: • CAPEXIL Trade News (monthly, English). • A Statistical Profile (yearly, English). • Trade Directory (biannually, English).

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Local branches: Eastern Region: Tobacco House 1-2, Old Court House Corner Kolkata 700 001 Phone: (91 33) 22207620 Fax: (91 33) 22435945 E-mail: capexler@vsnl.net Northern Region: Flat No. 4 C 4th Floor, Vandana Building 11 Tolstoy Marg New Delhi 110 001 Phone: (91 11) 23356703 Fax: (91 11) 23314486 E-mail: capexiln@bol.net.in Southern Region: Rasheed Mansion 408 (Old No. 622), Anna Salai Chennai 600 006 Phone: (91 44) 28292310 Fax: (91 44) 28295386 E-mail: capexils@dataone.in Western Region: Commerce Centre Block No. D-17, Tardeo Road Mumbai 400 034 Phone: (91 22) 24943410 Fax: (91-22) 24937665 E-mail: capexilm@vsnl.com Membership structure: 3,542 members, as of 4 July 2003. Products/commodity responsible for: Rubber manufactured products (including automobile tyres and tubes); paints, enamels, varnishes, pigments and paint raw materials; glass and glassware; ceramics and allied products; wood products; refractory bricks; cement, clinkers and asbestos cement products; paper, paper boards and paper conversion items including stationery; ossein and gelatine; crushed bones, bone grist, animal glue, horn and hoof meal; safety matches, pyrotechnical articles, dyeing and tanning extracts; graphite electrodes, detonators and explosives; granite, marble, stones; mineral and ores; books, publications and job printing. Training: Course offered in English: Certificate Course in International Marketing Category: Trade facilitation body; and trade promotion organization.

COCONUT DEVELOPMENT BOARD Office/postal address: Kera Bhavan Kochi 682 011 Kerala State Phone: (91 484) 2376265, 2377267, 2376553 Fax: (91 484) 2377902 E-mail: cdbkochi@dataone.in or, enk_cdrkochi@bsnl.in URL: www.coconutboard.nic.in Year established: 1981 Principal functions: • To adopt measures for the development of the coconut

industry; • To recommend measures for improving the marketing of

coconut and its products; • To advice those engaged in coconut cultivation and industry; • To provide financial and other assistance for expansion of

area under coconut; • To encourage the adoption of modern technologies for

processing of coconut and its products; • To recommend measures for regulating imports and exports

of coconut and its products; • To fix grades, specifications and standards for coconut and

its products; • To finance suitable schemes to increase the production of

coconut and to improve the quality and yield of coconut; • To assist, encourage, promote and finance agricultural,

technological, industrial or economic research on coconut and its products;

• To collect statistics on coconut and its products and publish them;

• To undertake publicity activities and publish books and periodicals on coconut and its products.

Services/activities: • Increases production of quality planting materials; • Creates future production potential by bringing more area

under coconut; • Improves the productivity of existing coconut holdings; • Product diversification and by-product utilization; • Promotes coconut and coconut base products. Publications issued: • Bharatiya Nariyal Patrika (quarterly, Hindi). • Bharatiya Thengu Patrika (quarterly, Kannada). • Indian Thennai Idhazh (quarterly, Tamil). • Indian Coconut Journal (monthly). • Indian Nalikera Journal (monthly, Malayalam). • Other ad hoc publications on various aspects of coconut

culture and industry.

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Local branches: Regional Offices: Hulimavu, Bannerghatta Road (Beside Horticulture Farm, Govt. of Karnataka) Bangalore South Taluk, Bangalore - 560 076, Karnataka Phone: (080) 26593750 Fax: (080) 26594768 E-mail: cdbroblr@vsnl.net M-2/40, S.K. Puri, Patna 800 001, Bihar Phone: (0612) 2221367 Fax: (0612) 2221608 E-mail: cdbrop@sify.com AF-6/2204, 7th Street, 11th Main Road Anna Nagar, Chennai - 600 040, Tamil Nadu Phone: (044) 26286640 Fax: (044) 26286732 E-mail: cdbtn@vsnl.net State Centres: Andaman and Nicobar Islands: VIP Road, Junglighat P.O. Port Blair - 744 103, South Andaman Phone: (03192) 233918 E-mail: cdban@sancharnet.in A-23 (269), IIIrd Street, 1st Line Indian Airlines Colony, Begumpet Secundrabad - 500 003 Phone: (040) 27902978 Fax: (040) 27902978 E-mail: cdbhyd@satyam.net.in Vegivada (Village) P.O. House No. 688, Tadikalapudi (Via) W. Godavari (Dist.) Andhra Pradesh - 534 452 Phone: (08812) 228401 E-mail: elr_coconut@sancharnet.in Keenpuram, South Vazhakkulam Aluva, Ernakulam Dist. Pin. 683 105 Phone: (0484) 2679680 Housefed Complex (6th Floor), Beltola Road, Last Gate, Dispur Guwahati - 781 006, Assam Phone: (0361) 2220632 Fax: (0361) 2220632 E-mail: cdbassam1@sancharnet.in Abhayapuri, Bongaigoan Assam - 783 384 Phone: (03664) 281473 P.O. Singheswar - 852 128 Madhepura District, Bihar Phone: (06476) 283015 E-mail: cdb_singheswar@sify.com

Kondagaon - 494 226 Bastar District, Chattisgarh Phone: (07786) 242443 Fax: (07786) 242443 E-mail: cdb_kgn@rediffmail.com Pura Village, Loksara P.O. Mandya District, Karnataka - 571 403 Phone: (08232) 234059 E-mail: dspfmand@sancharnet.in Neriamangalam, Kerala Pin-686 693 Phone: (0485) 2554240 E-mail: dspfarmnrlm@sancharnet.in Market Development cum Information Centre 120, Hargobind Enclave New Delhi – 110 092 Phone: (011) 22377805 Fax: (011) 22377806 E-mail: cdbmdic@sify.com N-1/297 Nayapally IRC Village P.O. Bhubaneswar - 751 015, Orissa Phone: (0674) 2550439 Fax: (0674) 2550439 E-mail: cdbbbs@ori.nic.in At Pitapally, Post Kumarbasta District Khurda - 752 055, Orissa Phone: (0674) 2330053 E-mail: dspor@rediffmail.com Belbari, Champaknagar P.O. West Tripura Phone: (0381) 262413 Kerchowmohani, Ramnagar P.O. Agartala - 799 002, Tripura Phone: (0381) 2222205 E-mail: cdb_agt@sancharnet.in BJ-108 - Sector - II, Salt Lake Kolkata - 700 091 Phone: (033) 23599674 Fax: (033) 23599674 E-mail: cdbkol@sify.com Membership structure: 23 board members. Products/commodity responsible for: Coconut and coconut products. Training: Courses arranged as per requirements. Areas/industries where investment is encouraged: Coconut and allied industries. Category: Commodity board.

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CONFEDERATION OF INDIAN INDUSTRY (CII) Office/Postal address: The Mantosh Sondhi Centre 23, Institutional Area, Lodi Road New Delhi 110 003 Phone: (91 11) 24629994-7 Fax: (91 11) 24626149, 24633168 E-mail: ciico@ciionline.org URL: www.ciionline.org Year established: 1895 (formerly Confederation of Engineering Industry (CEI)). Principal functions: • To create and sustain an environment conducive to the

growth of industry in India, partnering industry and Government through advisory and consultative processes;

• To provide information to industry and government; • To promote cooperation with counterpart organizations. Services/activities: • Catalyses change by working closely with Government on

policy issues, enhancing efficiency, competitiveness and expanding business opportunities for industry through a range of specialized services and global linkages;

• Provides a platform for sectoral consensus building and networking by projecting a positive image of business, assisting industry identify and execute corporate citizenship programmes;

• Provides information, advisory and consultative services to the industry and the Government;

• With 35 offices in India, 12 overseas offices and institutional partnerships with 216 counterpart organizations in 94 countries, serves as a reference point for Indian industry and the international business community.

Publications issued: Various publications, periodicals and directories in the areas of defence; economics/finance; energy; environment; food and agriculture; healthcare; international business; industry; information technology; infrastructure; small and medium enterprises; social development; technology; and quality. Regional offices: Corporate Offices: India Habitat Centre Core 4A, 4th Floor, Lodi Road New Delhi - 110 003 Phone: (91 11) 24682230-35, 41504514-19 Fax: (91 11) 24682229, 24682228 Plot No. 249-F, Udyog Vihar, Sector 18 Gurgaon - 122015 Phone: (91 124) 4014060-67 Fax: (91 124) 4014080

6, Netaji Subhas Road Kolkata - 700 001 Phone: (91 33) 22315571, 22310574 Fax: (91 33) 22310577 E- mail: subrata.niyogi@ciionline.org 57 offices in India in total. Offices abroad: Eight overseas offices in Australia, Austria, China, France, Japan, Singapore, United Kingdom and the United States of America. Category: Industrial promotion organization. COUNCIL FOR LEATHER EXPORTS Office/postal address: 3rd Floor, CMDA Tower II Gandhi Irwin Bridge Road Egmore, Chennai 600 008 Phone: (91 44) 28594367-71 Fax: (91 44) 28594363-4 E-mail: cle@vsnl.com, cle@cleindia.com URL: leatherindia.org Year established: 1984 Principal functions: • To undertake export promotion activities relating to leather and

leather products; • To promote the development of the Indian leather industry. Services/activities: • Collects market intelligence and conducts market studies; • Maintains constant touch with the world market, business

environment, market conditions and economic issues; • Keeps close watch on technology, buyers’ needs, product

design and fashion; • Formulates appropriate strategy to make the Indian products

globally competitive; • Disseminates vital information through magazines/ periodicals,

newsletters, brochures and study team reports; • Assists the Indian Government in formulating policies and

procedures to develop the leather industry; • Promotes foreign direct investment and joint ventures; foreign

direct investment; • Promotes Indian leather products abroad through publicity

campaigns; • Sponsors overseas trade missions; • Arranges training of Indian technicians in foreign institutes; • Invites foreign experts to help upgrade the quality of Indian

products; • Assists exporters by keeping effective liaison with various

authorities in Customs, Central Excise, RBI and banks, etc.; • Organizes exhibitions in India.

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Publications issued: • Leathers (monthly). • Directory of Members of Council for Leather Exports, 2005. • Facts & Figures on Export of Leather & Leather Products. • Manual on “Occupational Safety & Health Aspects of

Leather Manufacture”. Local branches: Western Regional Office 11/4, World Trade Centre I Cuffe Parade Mumbai 400 005 Phone: (91 22) 22184060 Fax: (91 22) 56335503 E-mail: cleb@vsnl.com Northern Regional Office Flat No. 6 G and F, Gopala Towers Rajendra Place New Delhi 110 008 Phone: (91 11) 25718516, 25715517 Fax: (91 11) 25752760 E-mail: cle@ndf.vsnl.net.in, cle@dishnetdsl.net Central Regional Office H.B.T.I Campus (Adjacent to Central Bank of India), Nawab Ganj, Kanpur-208 002. Phone: (91 512) 2534198 Fax: (91 512) 2534197 E-mail: knpcle@sancharnet.in Eastern Regional Office 1B, First Floor, Duckback House 41, Shakespeare Sarani Kolkata 700 017 Phone: (91 33) 22835479/80 Fax: (91 33) 22877270 E-mail: cle_er@vsnl.com Southern Regional Office CMDA Tower II, 3rd Floor, Gandhi Irwin Bridge Road Egmore, Chennai 600 008 Phone: (91 44) 28594367-71 Fax: (91 44) 28594363-4 E-mail: cle@vsnl.com, cle@cleindia.com Agra Extension Office S-6, 2nd Floor, Friends Tower, Block no. 41 –B, Sanjay Place, Agra-282 002. Phone: (91 562) 2852619 Fax: (91 562) 2854053 E-mail: cle@datainfosys.net Membership structure: 2,300 members. There are three categories of members: • Ordinary Members: Those persons, Hindu Undivided Family

(HUF), firms, joint stock companies, cooperative societies or corporations who have exported leather for a minimum value of Rs.3 lakhs in the previous year as evidenced by their Bankers or Chartered Accountants Certificates.

• Nominated Members: Individuals nominated by the Government on the Council or the Committees.

• Associate Members: Those persons, Hindu Undivided Family (HUF), firms, joint stock companies, cooperative societies or corporations who are engaged in the manufacture, processing or conversion of leather for export or exporters of leather who are not qualified to be enrolled as ordinary members.

Products/commodity responsible for: Semi-finished and finished leather all sorts, handbags, purses, wallets, belts, watch straps, leather garments, industrial leather manufactures such as gloves, leather aprons, fancy leather gloves, sport gloves, leather footwear and non-leather footwear and their components, saddlery and harness articles, and other leather goods and accessories. Category: Commodity board; export marketing board; and trade promotion organization. DELHI CHAMBER OF COMMERCE Office/postal address: 49, Rani Jhansi Road New Delhi 110 055 Phone: (91 11) 23616421, 23610397, 23515828, 23518994 Fax: (91 11) 23628847, 23622815 E-mail: dccnd@nda.vsnl.net.in URL: www.delhichamber.com Year established: 1950 Principal functions: • To promote and protect the trade, commerce and manufacture

of the Union Territory of Delhi and other states; • To protect the general interests of persons engaged in trade or

industry in the Union Territory of Delhi and in the adjoining areas/states;

• To handle all questions relating to trade, commerce and manufacture;

• To collect and circulate statistics and other information relating to trade, commerce and industry;

• To establish a commercial economic and statistical library and to help developing commercial education;

• To consider legislation and other governmental measures affecting trade, commerce or industry;

• To adjudicate controversies between members of the Chamber; • To arbitrate in the settlement of disputes arising out of

commercial transactions; • To formulate codes of practice, to simplify and facilitate

transaction of business and to maintain uniformity in rules, reputations and usages of trade.

Services/activities: • Issues Certificate of Origin; • Assists local members obtaining their export documents; • Issues recommendations to its members in obtaining visa from

various foreign embassies in India; • Handles trade enquiries received from all over the world, and

circulates to its members;

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• Publishes DCC Trade Directory and disseminates to all the members, and other agencies in India and abroad;

• Encourages its members to participate in exhibitions in India and abroad, and organizes trade delegations for the members;

• Provides secretariat and management services to smaller associations and members;

• Provides financial assistance to the members and members of Foreign Chambers of Commerce;

• Issues status and performance certificate to the members for securing business/contract abroad;

• Arranges for assessment of loss or damage to goods in transit or at destination.

Publications issued: • DCC Trade Directory (annually, English). • DCC Trade Bulletin (fortnightly, English). Membership structure: 1,320 members. Products/commodity responsible for: Engineering goods; chemical products including plastics; handicrafts and leather goods; sport goods; cotton, woollen and silk textiles including garments; gem and jewellery; agricultural and processed food; pharmaceuticals and cosmetics; meat and meat products; hospital equipment and other miscellaneous items; marine products; electronic and computer software; spices, tea, coffee and tobacco; and other commodities. Areas/industries where investment is encouraged: All sectors. Category: Chamber of commerce.

EXPORT CREDIT GUARANTEE CORPORATION OF INDIA LIMITED (ECGC) Office/postal address: 10th Floor, Express Towers Nariman Point Mumbai 400 021 P.O. Box: 11677, Mumbai Phone: (91 22) 56590500, 1800 22 4500 (Helpline) Fax: (91 22) 56590517 E-mail: webmaster@ecgc.in URL: www.ecgc.in Year established: 1957 Principal functions: • Export credit insurance: to provide insurance covers to

exporters against loss in export of goods and services, supplier and buyer credit facilities for medium- and long-term exports and lines of credit cover;

• Export credit guarantees: to provide guarantees to banks and financial institutions to enable exporters to obtain better facilities from them;

• Overseas investment insurance: to provide overseas investment insurance to exporters - Indian entrepreneurs in overseas ventures (equity/loans);

• Bonds and guarantees: to provide cover for bid bonds, performance bonds, advance payment/local finance bonds, retention of money;

• Maturity factoring: undertaking to pay the amount due for a shipment on the maturity of the credit period.

Services/activities: As detailed under Principal functions. Publications issued: • ECGC newsletter (quarterly; English/Hindi). • ECGC Services (English/Hindi). • Brochures of Various Schemes (English/Hindi). • Annual Report (annually; English/Hindi). Local branches: Western Regional Office The Metropolitan, 7th Floor Plot No. C-26/27, "E" Block Bandra-Kurla Complex Bandra (E), Mumbai - 400 051 Phone: (91 22) 26571600/2353, 26572775-77 Fax: (91 22) 26572779/26572046 Northern Regional Office NBCC Place, South Tower 4th floor, Pragati Vihar Bishma Pitamah Marg, New Delhi - 110 003 Phone: (91 11) 24365645/53/93/95 Fax: (91 11) 51506400

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Southern Regional Office (I) Spencer Towers, 7th floor 770-A, Anna Salai, Chennai - 600 002 Phone: (91 44) 28491026-33 Fax: (91 44) 28514550/28515715 Southern Regional Office (II) Raheja Towers, 11th floor West Wing, 26, M G Road Bangalore - 560 001 Phone: (91 80) 25589775/25591729/25585375 Fax: (91 80) 25589779 Eastern Regional Office AC Market Complex, 9th floor 1, Shakespeare Sarani Kolkata - 700 001 Phone: (91 33) 22820963-66 Fax: (91 33) 22820939, 22820967 Membership structure: ECGC is an autonomous company with 100 per cent shareholding by the Government of India. It is headed by a Chairman and Managing Director appointed by the Government of India. Products/commodity responsible for: Export credit insurance. Training: ECGC conducts training programmes for other export credit agencies. Category: Export credit insurance.

EXPORT-IMPORT BANK OF INDIA Office/postal address: 21st Floor, Centre One Building World Trade Centre Complex Cuffe Parade Mumbai 400 005 Phone: (91 22) 22185272 Fax: (91 22) 22182572 E-mail: cag@eximbankindia.in URL: www.eximbankindia.com Year established: 1982 Principal functions: • To finance, facilitate and promote India’s international trade; • To coordinate the working of institutions engaged in

financing exports and imports. Services/activities: • Extends finance to exporters of capital and manufactured

goods, and extends funded and non-funded facilities; • Extends lines of credit to overseas financial institutions,

foreign Governments, enabling them to finance the import of goods and associated services from India;

• Provides buyers’ credit to import Indian goods on deferred payment terms;

• Provides financial support for the promotion of service exports including software and IT;

• Extends term loans and working capital finance for projects located within India;

• Operates a programme on equity finance, loans, guarantees and advisory services to support Indian outward investment;

• Provides financial support for product development and for research and development;

• Promotes and supports agri-business and agri-exports; • Promotes and supports SMEs to achieve and sustain

international competitiveness; • Provides guarantee support and multicurrency financing

facility; • Facilitates transfer of technology, trade and investment; • Provides advisory services, including information access,

knowledge building, financial counselling, commercial consulting and internationalization support;

• Provides export marketing services for Indian companies; advises Indian companies on overseas investments including subsidiaries, joint ventures and acquisitions;

• Provides consultancy services in areas related to countries, products, markets, capacity creation and institution strengthening.

Publications issued: • Annual Report (English/Hindi). • Performance Highlights (annually, English/Hindi). • Corporate Brochure (periodically, English/Hindi). • Exim Bank’s Annual Lecture Series (English/ Hindi). • Tax Benefits for Indian Exporters (annually, English). • Eximius: Export Advantage (quarterly, English/Hindi). • Agri Export Advantage (bi-monthly, English/Hindi/several

Indian regional languages).

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• Directory of Useful Addresses (annually, English). • Exporting Indian Healthcare, 2002/2003 (English/Hindi). • Thoughts on the New Global Economy, 2001 (English). • Business Practices of Successful Indian Exporters, 2001. • India: Joining the World Economy (English). • Achieving Excellence (English). • Exporting Indian Healthcare (English). • Road beyond Boundaries - The Case of Select Indian

Healthcare Systems (English). • Project Exports - Connecting Continents with Indian

Expertise, 2004 (English). • Market Maker-Technology Aided Business Solutions - Food

Processing (English). • Indo-LAC Business (quarterly). • Indo-CIS Business (quarterly). • Indo-Africa Business (quarterly).

Local branches: 1st Floor, Sakar II Next to Ellisbridge Shopping Centre Ellisbridge P.O., Ahmedabad 380 006 Phone: (91 79) 26576852, 26576843 Fax: (91 79) 26578271 E-mail: eximindadl@sancharnet.in 4th Floor, Ramanashree Arcade 18, M.G. Road Bangalore 560 001 Phone: (91 80) 25585755, 25589101-4 Fax: (91 80) 25589107 E-mail: eximbro@blr.vsnl.net.in 1st Floor, UTI House 29, Rajaji Salai Chennai 600 001 Phone: (91 44) 25224714, 25224749 Fax: (91 44) 25224082 E-mail: chenexim@vsnl.com 4th Floor, Sanmati Plaza Near Sentinel Building G.S Road, Guwahati 781 005 Phone: (91 361) 2599135 Fax: (91 361) 2462925 2nd Floor, Golden Edifice 6-3-639/640, Raj Bhavan Road Khairatabad, Hyderabad 500 004 Phone: (91 40) 23307816-21 Fax: (91 40) 23317843 E-mail: eximhyd@vsnl.com 4th floor Vanijya Bhavan (International Trade Facilitation Centre) 1/1 Wood Street Kolkata 700016 Phone: (91 33) 22833419-20 Fax: (91 33) 22891727 E-mail: eximca@vsnl.com 8th Floor, Maker Chambers IV 222, Nariman Point Mumbai 400 021 Phone: (91 22) 22830761, 22823320 Fax: (91 22) 22022132 E-mail: eximwrro@vsnl.com

Ground Floor, Statesman House 148, Barakhamba Road New Delhi 110 001 Phone: (91 11) 23326254, 23326625 Fax: (91 11) 23322758, 23321719 E-mail: eximnd@vsnl.com 44, Shankarseth Road Pune 411 037 Phone: (91 20) 26458599 Fax: (91 20) 26458846 E-mail: eximpune@vsnl.com Offices abroad: 3rd Floor, Unit 308 ECE City Centre Bajcsy-Zsilinszky UT.12 1051 Budapest, Hungary Phone: (36 1) 3382833, 3176699 Fax: (36 1) 3178354 E-mail: eximindia@axelero.hu Via Disciplini, 7 20123 Milan, Italy Phone: (39 02) 58430546 Fax: (39 02) 58302124 E-mail: exim.india@tin.it 20, Collyer Quay No. 10-02 Tung Centre Singapore 049319 Phone: (65) 65326464 Fax: (65) 65352131 E-mail: eximbank@singnet.com.sg 158, Ground Floor, Jan Smuts 9, Walters Avenue, Rosebank Johannesburg 2196, South Africa P.O. Box 2018, Saxonwold 2132 Johannesburg, South Africa Phone: (27 11) 4428010, 4422053 Fax: (27 11) 4428022 E-mail: eximindia@icon.co.za Suite 1202, 12th Floor 1750, Pennsylvania Avenue NW Suite 1202, Washington DC 20006 United States of America Phone: (1 202) 2233238-9 Fax: (1 202) 7858487 E-mail: indexim@worldnet.att.net Training: The Bank conducts short-term, focused seminars/workshops on international trade and related activities. Category: Export financing organization; investment financing organization; trade facilitation body; and trade promotion organization.

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FEDERATION OF INDIAN CHAMBERS OF COMMERCE AND INDUSTRY (FICCI) Office/postal address: Federation House Tansen Marg New Delhi 110 001 Phone: (91 11) 23738760-70 Fax: (91 11) 23320714, 3721504 E-mail: ficci@ficci.com URL: www.ficci.com Year established: 1927 Services/activities: • Promotes trade and technology cooperation between India

and the rest of the world; • Takes up various business issues with the Government and

semi-Government authorities; • Liaises and interacts with foreign Governments,

international, multilateral organizations; • Provides information on export and import; • Provides information for technology collaboration and

investment; • Undertakes research studies; • Provides information to the public through appropriate

media; • Organizes seminars and conference. Publications issued: • A Guide to Tourist Places in South India. • Business Digest. (monthly). • Business in the Service of Rural India. • Cross Border Joint Ventures in India: Pitfalls and Path to

Success. • Crossing Higher Thresholds in Retailing. • Developing Markets for Long-Term Finance. • FICCI Commemorative Volume. • FICCI Foreign Direct Investment (FDI). • FICCI-EU Biotechnology. • Growth with Employment: The Challenge Ahead. • India Economic Profile (annually). • India Japan Global Partnership. • India: A Global Destination. • Indian Agriculture Unbound: Making Indian Agriculture

Globally Competitive. • Indian Capital Market: Ahead of Curve. • Investment Opportunities for Eco and Rural Tourism in

India. • Prospects of Tourism in South India. • SAARC Means Business - Opportunities for Partnership. • Supply Chain & Technology in Retails. • The Emerging Role of CEOs and CFOs. • Tourism in South India. • Unleashing India's True Potential: CEO's Vision of the

Future. • Winning with Intelligent Supply Chains.

Local branches: Local branches in Raipur, Secunderabad, Baroda, Chennai, Mumbai. Offices abroad: 1050 17th Street, NW Suite 600 Washington, DC 20036, United States of America Phone: (1 202) 7767181 Fax: (1 202) 331 8703 E-mail: ficci.usa@att.net 211 Piccadilly London, WIJ 9HF, United Kingdom Phone: (44 20) 79176810 E-mail: ridhika.batra@ficci.com U-Space Building A-1701, Guangqumenwai Street Chaoyang District Beijing 100022, China Phone: (86 10) 58612342, 58612344 Fax: (86 10) 58613409 E-mail: dalakoti@public3.bta.net.cn #07-179 Union Building 171 Tras Street Singapore 079025 Phone: (65) 64231078 Fax: (65) 64231079 E-mail: george@gagrp.com, ficci@gagrp.com URL: www.gagrp.com 14, Jalan SS 18/4B, Subang Jaya 47500 Selangor, Malaysia Phone: (60 3) 56343113 Fax: (60 3) 56384133 E-mail: ajits@tm.net.my, tansriajit@hotmail.com 1, Lenin Ave Karaganda Reg. Tamirtau Kazakhstan 472319 Phone: (7-3213) 969971-3, 969808 Fax: (7-3213) 917814/007, 913601 E-mail: m.rajendran@mittalsteel.com Via Michele Diverio,1 Piazza Cavour - 10023 Chieri – Turin, Italy Phone: (39 3485) 601208, 457431 E-mail: rsimon@ficci.com Membership structure: 433 Ordinary Members, 1,286 Associate Members and 50 Corporate Members. Category: Chamber of commerce.

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FEDERATION OF INDIAN EXPORT ORGANIZATIONS (FIEO) Office/postal address: "Niryat Bhawan" Rao Tula Ram Marg. Opposit Army Hospital Research and Referral New Delhi 110057 Phone: (91 11) 26150101-04 Fax: (91 11) 26150066, 26150077 E-mail: fieo@nda.vsnl.net.in URL: fieo.org/ Year established: 1965 Principal function: • To promote India’s exports. Services/activities: • Organizes export promotion activities such as trade fairs,

exhibition, buyer-seller meetings, interactive meetings and workshops;

• Provides market development assistance; • Issues certificate of origin under the SAARC Preferential

Trading Arrangement (SAPTA) and the Asia-Pacific Trade Agreement (APTA) and non-preferential purposes;

• Takes up problems of members relating to foreign trade policy, banking, income tax, customs, central excise, etc. with policy makers in the Government’s various departments and ministries;

• Publishes a monthly bulletin FIEO News to keep its members updated with policy changes, changing market trends, upcoming export opportunities;

• Presents the annual export awards “Niryat Shree” to its members for their outstanding export performances as well as the “Niryat Bandhu” award to export facilitators such as banks, export promotion councils and commodity boards for recognizing their support to the exporting community.

Publication issued: • FIEO News (monthly, English). • A Directory of Consultancy Organisations. • Doing Business with the Russian Federation. • Export Potential and Infrastructure Requirement of the

Southern Region of India. • Export Potential of the North Eastern States. • India and the European Union: Some thoughts on their trade

& investment relations. • Indian Exporter's Directory. • Surveys on the German Market. • Towards SAFTA: Some Thoughts. For a complete list of publications, please refer to fieo.org/publications.html

Local Branches: Northern Region: Kanpur Chapter c/o Merchants’ Chamber of Uttar Pradesh 14/76 Civil Lines, Kanpur 208 001 Phone: (91 923) 5401118 Fax: (91 512) 2531306 E-mail: fieokanpur@gmail.com, fieokanpur@yahoo.co.in Eastern Region: Express Tower 6th Flr, 42A, Shakespeare Sarani (Junction of Rawdon Street and Shakespeare Sarani) Kolkata 700 071 Phone: (91 33) 22831563-65, 22831567, 22805780 Fax: (91 33) 22805781, 22831568 E-mail: fieoer@vsnl.com, fieoer@eth.net North East Chapter c/o Meghalaya Industrial Development Corporation Ltd. Kismat (Ground Floor) Upland Road, Shillong 793003 Fax: (91 364) 2504810 E-mail: fieoner@yahoo.co.in Orissa Chapter Second Floor, Ashoka Market Market Complex Station Square, Bhubaneswar 751009, Orissa Phone: (91 674) 2536 674 Fax: (91 674) 2536 675 Mobile: (91 943) 7226712 E-mail: fieobbsr@vsnl.net Western Region: World Trade Centre No.1 (11th Floor) Cuffe Parade, Mumbai 400 005 Phone: (91 22) 22185093, 22183354 Fax: (91 22) 22183875 E-mail: fieowr@vsnl.com Southern Region: Andhra Pradesh Chapter "Shakar Bhavan" 5-10-174, Fateh Maidan Road, Hyderabad 500 004 Phone: (91 40) 23210380 Fax: (91 40) 23210381 E-mail: fieoandhra@yahoo.com Karnataka Chapter 1st Floor VITC Building, Kasturba Road, Bangalore 560 001 Phone: (91 80) 22864854 Fax: (91 80) 22864855 E-mail: fieoblr@dataone.in Spencer Plaza Unit No. 706, 7th Floor 769, Anna Salai, Chennai 600 002 Phone: (91 44) 28497766, 28497755 Fax: (91 44) 28496666 E-mail: fieosr@giasmd01.vsnl.net.in, fieosr@dataone.in

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Membership structure: FIEO represents the interest of professional government-recognized exporting firms, consultancy firms, service exporters, banks, export management training institutes, etc. Training: Offers various trainings throughout the year, at both the substantive and technical level, including for instance trainings to enhance presentation and communication skills or trainings related to language. Category: Trade associations, trade promotion organization, and organization with training functions. FEDERATION OF INDIAN MICRO AND SMALL AND MEDIUM ENTERPRISES (FISME) Office/postal address: B-4/161, Safdarjung Enclave New Delhi 110 029 Phone: (91 11) 26187948, 26712064, 46023157, 46018592 Fax: (91 11) 26109470 E-mail: info@fisme.org.in URL: www.fisme.org.in Year established: 1995 Principal functions: • To advocate micro-, small- and medium-sized enterprises’

(MSMEs) interests; • To conduct studies and research and to disseminate trade

intelligence through www.smenetwork.net; • To provide international marketing support; • To help create enabling environment for MSMEs. Services/activities: • Organizes and supports trade fairs and trade delegations; • Provides support in international trade/matchmaking; • Undertakes authentication of documents and issues

Certificates of Origin. Publications issued: • Annual Report. • Business Bulletin. • Handbook on Mandatory and Voluntary Standards in the

leather and Footwear Products (in Major International Markets).

• SME Navigator (2005). • Smenetwork Update (electronic). • Guides on WTO, IT, etc. Membership structure: About 100,000 members.

Products/commodity responsible for: Electricals; electronics; plastics and plastic products; leather and leather products; paper and paper products; micronutrients/fertilizers; food processing; information technology; textiles; rubber and rubber products; handicrafts; chemicals and pharmaceuticals; plants and machines. Training: Export marketing and documentation (in collaboration with Indian Institute of Foreign Trade). Areas/industries where investment is encouraged: Focus on agro and food processing. Titles of laws and regulations on foreign investment: Please see the Economy Section at www.smenetwork.net Category: Chamber of commerce; trade association; and trade promotion organization. FEDERATION OF SMALL AND MEDIUM INDUSTRIES (FOSMI) Office / postal address: 23, R.N. Mukherjee Road Kolkata 700 001 Phone: (91 33) 22485114 Fax: (91 33) 22104075 E-mail: fosmi@cal3.vsnl.net.in Year established: 1959 Principle functions: • To facilitate the promotion and development of SMEs; • To alleviate problems of existing units; • To represents FOSMI members. Services/activities: • Participates in various policy matters; • Trains and promotes medium, small/tiny enterprises; • Develops self-employment projects; • Confers awards of excellence to successful entrepreneurs; • Organizes seminars, lectures, discussions concerning SMEs. Publications issued: • FOSMI SSI News (monthly). • FOSMI Members Directory. • Publication of annual souvenir. Membership structure: Over 1,200 members and 25 affiliated associations.

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Products/commodity responsible for: Services-oriented organization for the development of small-scale and tiny units. Training: • Post Graduate Programme in Entrepreneurship Development

(PGEM), long term (12 months); • Certificate in Small Industrial Management (CSIM), short

term (3 months); • Management Bridge Courses, short term (one month), on

marketing and sales management; international marketing and export management; taxation practice and procedures; information entrepreneurship; financial management; production management and inventory control;

• Entrepreneurship Development and Industrial Studies (EDIS), short term (two weeks).

Areas/industries where investment is encouraged: Engineering; chemicals; food processing; plastics; software; pharmaceuticals; ready-made garments; leather; jute. Category: Chamber of commerce. FOREIGN TRADE DEVELOPMENT CENTRE Office/postal address: N-5, South Extension Part-1 New Delhi 110 049 Phone: (91 11) 24647505, 24616839 Fax: (91 11) 24646361 E-mail: info@ftdcindia.org, bhatses@vsnl.com URL: www.ftdcindia.org Year established: 1991 Principal functions: • Export/import training and promotion organization; • Trade advisory organization and trade information centre. Services/activities: • Trade information dissemination; • Organizes and participates in fairs/seminars/conferences on

trade promotion, marketing, e-governance in international trade and import management.

Publications issued: • Export Development Through Internet (monthly, English). • Export Management (annually, English). • How to Enter Export Trade (annually, English).

Local branches: 37, Bungalow Road Kamla Nagar, Delhi 110 007 Phone: (91 11) 27662268, 27662275 C-115, Savitri Path, Bapu Nagar, Jaipur, India. Phone: (91 11) 2703952 Membership structure: 8,685 members, as of 1 August 2005. Products/commodity responsible for: Artisanal handicrafts, furniture, gems and jewellery, ready-made garments, leather products, silk products, and software. Training: • Diploma in export management; • Diploma in merchandising; • Correspondence course in export management; • Certificate in import management; • Certificate in export documentation and procedures; • Programme on how to enter export trade; • Quality management in export trade; • Export development through Internet; • Export risk management. Areas/industries where investment is encouraged: SMEs in various sections with exporting potential. Category: Trade facilitation body; trade promotion organization; and training/research institute.

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HANDICRAFTS AND HANDLOOMS EXPORTS CORPORATION OF INDIA LTD. (HHEC) Office/postal address: Jawahar Vyapar Bhavan Annexe 1, Tolstoy Marg New Delhi 110 001 Phone: (91 11) 3701086, 23701132, 23701058 Fax: (91 11) 3701051 E-mail: hhecnd@bol.net.in URL: www.hhecworld.com Year established: 1958 (under the Ministry of Textiles) Principal function: • To undertake exports of handicrafts, handlooms products,

khadi and products of village industries from India as supplement to private voluntary effort;

• To undertake special promotional measures in countries whose import potential for Indian handicrafts products, khadi and products of village industries has not been adequately tapped;

• To trade in and carry on business in goods of the nature which may seem to the company capable of being conveniently and profitably carried on by the company.

Services/activities: • Undertakes activities in the export of handicrafts, handlooms

goods, ready-to-wear clothes, carpets and precious jewellery. Local branches: Corporate Office: Noida Complex A- 2, Sector -2 Udyog Marg, Noida 201301 Gautam Budha Nagar Phone: (91 120) 2539155,2539156 Fax: (91 120) 2537003 E-mail: hhecnd@hhecworld.com Delhi Regional Office: Okhla Industrial Estate Phase 111 New Delhi - 110020 Phone: (91 11) 6931237, 6323082 Fax: (91 11) 6847719 E-mail: hhecdbo@ndf.vsnl.net.in Mumbai Regional Office: 11th floor, Nirmal Building, Nariman Point Mumbai - 400021 Phone: (91 22) 2882098, 2020368 Fax: (91 22) 2024312 E-mail: bm-mumbai@hhecworld.com Kolkata Regional Office: 15N, Nellie Sengupta Sarani Lindsay Street 6th floor Calcutta - 700087 Phone: (91 33) 2461360, 2456863 Fax: (91 33) 2456864 E-mail: hheckol@sify.com

Chennai Regional Office: Ramashree Business Centre, 1st and 2nd Floor 143, Greams Road Chennai - 600006 Phone: (91 44) 8295609, 8294614, 8294619 Fax: (91 44) 8294610 E-mail: hhecmds@md2.vsnl.net.in Ahmedabad Branch: 176, 2nd Floor New Cloth Market Ahmedabad - 380002 Phone: (91 79) 2172723 Fax: (91 79) 2174431 Offices abroad: 3rd Floor, Union Roppongi, 2-3-9 Roppongi Minato Ku Tokyo 106-0032 Tokyo, Japan Phone: (81 3) 35890771 Fax: (81 3) 35890772 Sona of India, Apt. # 3B, The Stanton 41-40, Union Street Flushing, New York, NY 11355 United States of America Phone: (1 718) 8889806 Fax: (1 718) 8889803 Products/commodity responsible for: Handicrafts, handlooms, ready-to-wear, gold jewellery and carpets. Category: Trade promotion organization. HANDLOOM EXPORT PROMOTION COUNCIL Office/postal address: 34 Cathedral Garden Road Nungambakkam Chennai 600 034 Phone: (91 44) 28278879, 28276043 Fax: (91 44) 28271761 E-mail: hepc@hepcindia.com URL: www.hepcindia.com Year established: 1965 Principal function: • To advise the Government, local authorities and public

bodies on the effect of policies on industry and commerce; • To approve agents, representatives or correspondence in

foreign markets assigned to continuously and regularly reporting price, market preferences and reception accorded to Indian Handloom products abroad;

• To collect, collate and disseminate trade data and commercial intelligence to exporters;

• To conduct propaganda regularly and to make Indian handloom products more popular abroad though various means of publicity;

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• To facilitate the upgrading, popularization and adoption of technology, quality and design improvement, standards and specifications, product development, diversification and innovations, etc.;

• To lay down standards of quality and packaging in respect of Indian Handlooms for export;

• To organize participation in trade fairs, exhibitions and buyer-seller meets in India and abroad;

• To provide guidance, consultancy and support to handloom exporters to promote handloom exports;

• To publish useful publications such as colour catalogues, colour trends catalogues, importers and exporters directories, etc.;

• To send trade missions abroad; • To undertake market studies in individual foreign countries; • To undertake or assist in research on schemes of

technological nature designed to improve the efficiency of the handloom sector.

Services/activities: • Arranges for the participation of member exporters in

important trade fairs and organizes buyer-seller meets and business missions;

• Provides financial grants to exporters for undertaking sale-cum-study tours, participation in international fairs, publicity etc.;

• Promotes Indian handloom products abroad through Internet, advertisements in commercial portals, trade magazines, conducting shows as well as through publications;

• Disseminates trade information, including design trends, export trends, standards and specifications, Government policies, circulars etc.;

• Conducts workshops and seminars on upgrading technology in pre-loom, loom and post-loom practices to improve quality and productivity, promotes modern dyeing practices, product innovations, diversifications and improvement, quality compliance, better merchandising practices, packaging methods, etc. to improve the competitiveness of Indian handloom products;

• Promotes product innovation, diversification and improvement in the selected handloom clusters under the development of exportable products and marketing scheme (DEPM);

• Provides support to develop new designs, fabric simulation, colour printouts, peg plan graph outputs, layout information and computer aided colour matching, etc. to exporters;

• Generates and dissemination trade enquiries for facilitating international buyers to source handloom products from Indian handloom exporters.

• Liaises with the Government for strengthening infrastructure facilities in handloom export production centres and for undertaking efforts to improve forward and backward linkages in handloom sector;

• Serves as a link between trade and Government to formulate appropriate policies to promote handloom export growth;

• Inquires into the complaints made against exporters and takes exporters’ problems up with respective embassies.

Publications issued: • Indian Color Catalogue (Color Catalogue Vol. II (Revised),

Color Catalogue Vol. III, New Colors. • Importers Directory (CD-ROM). • Color trends (Color trend Catalogue (2003-04)). • Source Book. • Exporters Directory (CD-ROM and print form).

• Directory of Buying Houses/ Buying Agents (CD-ROM). • Directory of Handloom Manufacturers of Andhra Pradesh. • Dyeing Manual. • Handbook on Handloom Export Statistics. • Indian Handloom Map. • Monthly newsletter Handloom Export. Local branches: 10th Floor, Padma Tower 1 5, Rajendra Place New Delhi 110 008 Phone: (91 11) 25826965 Fax: (91 11) 25826966 E-mail: hepcrond@vsnl.com Membership structure: 2,000 members. Products/commodity responsible for: Cotton handloom fabrics/made-ups. Category: Trade production organization. INDIA INTERNATIONAL TRADE CENTRE (IITC) Office/postal address: Murlidhar Baldev Estate, Off. Aarey Road, Goregaon (East), Mumbai - 400 063 Phone: (91 22) 66770218/19, 28711396, 28771918 Fax: (91 22) 2874 3543/2876 8039 Email: iitcindia@vsnl.net, iitcindiahq@gmail.com URL: www.iitcindia.com Year established: 1956 Principal function: • To provide assistance and support to Indian and foreign

companies specially SMEs, to promote export-import and to establish and enhance business contacts by organizing various trade promotional activities in India and abroad.

Services/activities: Exports: • Locates prospective marketplace for products; • Sources out potential buyers/agents for products; • Negotiates deals with clients; • Advertises and propagates products in the desired market

region. Imports: • Identifies product, market and exporter; • Sourcing out capital goods as per requirement; • Sourcing of products/services.

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Trade/business enhancement: • Provides support for contract manufacturing in India and

abroad; • Assists in business matchmaking, joint venture formations; • Joint advertising, group marketing, etc.; • Assists in turnkey projects, industrial plants, business set-

up. Trade information: • Enhances export-import; • Develops business contacts; • Trade promotion events; • Support services. Local branches: Trade Promotion and Relations 37, World Trade Centre Cuffe Parade, Mumbai 400 005 30-A, Prestige Point, 1st Floor CTS No. 283, Shukrawar Peth Bajirao Road, Pune 411 002 Fax: (91 20) 56012344 Gajanan V. Gongane c/o Siddhi International Bhaskar Plaza, S4, Shahupuri, Kolhapur 416001 Phone: (91 231) 2663302, 2652495 Fax: (91 231) 2663302 Membership structure: Four membership categories: • Small (SSI units) and medium entrepreneurs, buying agents,

traders and agri-based small industries; • Private and public Ltd. companies, government agencies,

banks and financial institutes, sugar-textile-dairy-agro industries, multinational companies and international organizations;

• Consultants, commercial agents-distributors, chambers, associations, organizations and other any professional;

• Overseas: exporters-importers, industry, buying agents, chambers of commerce, trade promotion organizations, associations, government agencies, companies and individuals.

Category: Trade promotion organization.

INDIA TRADE PROMOTION ORGANISATION (ITPO) Office/postal address: Pragati Bhawan Pragati Maidan Lal Bahadur Shastri Marg New Delhi 110 001 Phone: (91 11) 23371540 Fax: (91 11) 23371492, 23371493 E-mail: info@itpo-online.com, itpo@vsnl.com URL: www.tradeportalofindia.com, www.indiatradefair.com Year established: 1992 (formed by a merger of the Trade Development Authority with the Trade Fair Authority). Principal functions: • To develop and promote exports, imports and upgrade

technology through fairs in India and abroad; • To undertake publicity through print and electronic media; • To assist Indian companies in product development; • To organize export development programmes, buyer-seller

meets, contact promotion programmes and integrated marketing programmes for specific products in specific markets;

• To provide information and market intelligence; • To organize visits of buyers and trade delegations to industry

and trade establishments in India to promote contacts. Services/activities: • Organizes participation in international trade fairs and

exclusive Indian trade-related exhibitions abroad; • Organizes international and national trade fairs in India; • Organizes specialized programmes for trade development and

promotion such as buyer-seller meets, contact promotion programmes, department store promotions, exchange of business delegations, etc.;

• Assists technically competent units in product development and adaptation;

• Coordinates programmes of trade delegations; • Encourages and involves medium- and small-scale industrial

units in export promotion efforts; • Provides trade promotion and trade fair related information; • Conducts in-house and needs-based research on trade and

export promotion; • Enlists the involvement and support of state governments in

the promotion of India's foreign trade; • Promotes the establishment of trade fair facilities in state

capitals or other suitable locations in consultation with concerned state governments;

• Operates a Business Information Centre which provides trade information services with electronic accessibility to the business community in general and ITPO members in particular;

• Maintains a collection of national production and foreign trade statistics;

• Provides information on national and foreign trade regulations; • Produces lists of manufacturers/exporters and importers; • Organizes Foreign Product Catalogue Shows in India; • Organizes Indian Product Catalogue Shows overseas.

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Publications issued: • Annual Report (annually, English). • Data Kits on India's Trade (English). • Indian Export Bulletin (weekly, English). • Pragati India (bi-monthly, English/Spanish). • Product Studies (English). • Udyog Vyapar Patrika (monthly, Hindi). • Darpan (quarterly, Hindi). • Log On (quarterly, English). Local branches: 24-A, Imperial Court 33/1, Cunningham Road Bangalore 560 052 Phone: (9180) 2268867, 2268969 Fax: (9180) 2258662 E-mail: itpo@bir.vsnl.net.in International Trade Facilitation Centre 5th Floor,1/1, Wood Street Kolkata 700016 Phone: (91 33) 22822904, 22825820, 22828586 Fax: (91 33) 22828269 E-mail: itpocal@cal3.vsnl.net.in Raja Annamalai Building 2nd Floor, 18-A Rukhmanai Lakshmipathi Road Egmore, Chennai 600 008 Phone: (91 44) 28554655, 28587297 Fax: (91 44) 28554740 E-mail: itpochn@md4.vsnl.net.in 7 Cooperage Road 3rd Floor, Jhansis Castle Mumbai 400 039 Phone: (91 22) 22021788, 22021730, 22026629, 22044918,

22850878 Fax: (91 22) 22044922 E-Mail: itpoby@yahoo.co.in World Trade Centre - I 11th Floor, Cuffe Parade Mumbai 400 005 Phone: (91 22) 22184135, 22183734, 22185263 Fax: (91 22) 22184125 E-mail: itpo_bombay@mtnl.co.net.in Offices abroad: India House Friedrich-Ebert-Anlage 26 60325 Frankfurt Main, Germany Phone: (49 69) 7434760, 553773, 15300533 Fax: (49 69) 554230 E-mail: info@itpofrankfurt.com URL: www.itpofrankfurt.com 33, Mori Building, 8th Floor 3-8-21, Toranomon, Minato-ku Tokyo 105-0001, Japan Phone: (81 3) 34365060, 34365063 Fax: (81 3) 34315659 E-mail: info@itpotyo.org URL: www.itpotyo.org

1st Floor, 38, Lomonosovsky Prospect Moscow 119330, Russian Federation Phone: (70 95) 1476215, 9561390 Fax: (70 95) 1471403 E-mail: itpomos@caravan.ru URL: www.itpomos.ru 60 East, 42nd Street, Suite 863 Lincoln Building New York, NY 10165, United States of America Phone: (1 212) 3705262/60 Fax: (1 212) 3705250 E-mail: itpony@hotmail.com Alameda Santos, 705-10 andar, Conj. 107/108 CEP. 01419-001-SP- Brazil Phone: (55 11) 32845925, 32848095 Fax: (55 11) 23668196 E-mail: itpo@indiatrade.org.br URL: www.indiatrade.org.br Membership structure: 883 Regular Members, 1,884 Associate Members (as of 14 August 2003). Regular membership for marketing services; associate membership for trade information services. Category: Trade promotion organization.

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INDIAN CHAMBER OF COMMERCE AND INDUSTRY, COCHIN Office/postal address: Indian Chamber Building Indian Chamber Road, Mattancherry Cochin 682002, Kerala P.O. Box: 236 Phone: (91 484) 2227230, 2224335, 2225966 Mobile: (91 938) 8892410, 8892411, 8892412 Fax: (91 484) 2224203 E-mail: iccicochin@eth.net URL: www.iccicochin.com Year established: 1897 Principal functions: • To promote and protect trade, commerce and industry in the

State of Kerala in India and to develop exim trade; • To protect the general economic interests India; • To establish just and equitable principles in trade and

commerce. Services/activities: • Issues Certificates of Origin, quality, weighment and

measurement; • Attests internationally accepted commercial documents; • Disseminates information and data of concern and interest to

the business community; • Organizes periodical interactive meetings for the exchange of

views between representatives of the Government and business community on matters connected with the promotion of industry and trade;

• Is actively involved in projects and programmes for the benefit of the society.

Local branch: Indian Chamber Building G.V Iyyar Road Willingdon Island Cochin 682 003, Kerala Phone: (91 471) 2666901 Membership structure: Around 450 ordinary members and 11 affiliated members. Firms, public-private sector companies/undertakings, corporations, banking institutions, service providers and trade associations engaged in or interested in trade, commerce and related services functioning in India are eligible for admission as members of the chamber. Training: Conducting various seminars, conferences and meetings in the State of Kerala to promote and protect trade, industry and business. Category: Chamber of commerce.

INDIAN COUNCIL OF ARBITRATION (ICA) Office/postal address: Room 112, Federation House Tansen Marg New Delhi 110 001 Phone: (91 11) 23719103, 23319760, 23738760-70 Fax: (91 11) 23320714, 23721504 E-mail: ica@touchtelindia.net URL: www.ficci.com/icanet Year established: 1965 Principal functions: • To advance the knowledge and use of arbitration as a means of

amicable and quick settlement of domestic and international trade disputes and to promote amity, goodwill and confidence among the trade;

• To conduct research and provide training facilities in commercial arbitration.

Services/activities: • Provides arbitration facilities in domestic and international

commercial disputes; • Provides facilities for international maritime arbitration

disputes; • Undertakes conciliation services; • Provides training facilities in commercial arbitration for Indian

and foreign participants; • Handles enquiries and provides advisory services; • Acts as Appointing Authority and Administering Agency

under the United Nations Commission on International Trade Law (UNCITRAL) Arbitration Rules;

• Enters into arbitration cooperation agreements with central arbitral organizations in different countries; currently mutual cooperation agreements with 40 arbitral institutions round the world;

• Provides administrative and secretarial services for conducting arbitration proceedings.

Publications issued: • Arbitration and Conciliation Law of India. • Arbitration and Alternative Dispute Resolution. • Arbitration and Contract Law in South Asian Association for

Regional Cooperation (SAARC) Countries. • Arbitration Made Easy. • Case Law on UNCITRAL Model Law on International

Commercial Arbitration. • Case Law on UNCITRAL Convention on Contracts for the

International Sale of Goods. • Construction Industry Arbitration. • ICA Arbitration Quarterly. • ICA Pamphlet. • Rules of Arbitration of the Council. • Rues of Conciliation of the Council. • Maritime Rules of Law.

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Local branches: Branch offices: Indian Chamber of Commerce 4, India Exchange Place Kolkata 700 001 Phone: (91 33) 22203242-44 Fax: (91 33) 22213377 Indian Merchants' Chamber IMC Buildings, IMC Marg 76, Veer Nariman Road Churchgate, Mumbai 400 020 Phone: (91 22) 22046633 Fax: (91 22) 22048508 Southern India Chamber of Commerce and Industry Indian Chamber Buildings Esplanade Road, Opp. High Court Chennai 600 0018 Phone: (91 44) 25342228 Fax: (91 44) 25341876 State level offices: Andhra Pradesh Federation of Andhra Pradesh Chamber of Commerce and Industry 11-6-841, Red Hills P.B. No. 14, Hyderabad 500 004 Phone: (91 40) 23393428, 23393658 Fax: (91 40) 23395083, 23393712 Gujarat Gujarat Chamber of Commerce and Industry Shri Ambica Mills Gujarat Chamber Building Ashram Road Post Box No. 4045 Ahmedabad 380 009 Phone: (91 79) 26582301-02, 26587992 Fax: (91 79) 2407992 Maharashtra Maratha Chamber of Commerce and Industry Post Box No. 525 Tilak Road, Pune 411 002 Phone: (91 20) 24440371, 14440472 Fax: (91 20) 24447902 Karnataka Federation of Karnataka Chamber of Commerce and Industry Federation House Kempegowda Road Bangalore 560 009 Phone: (91 80) 22262157, 22262355/56 Fax: (91 80) 22251826 Orissa Utakal Chamber of Commerce and Industry 301, Vandana Apaertments, Vivekananda Marg Bhubaneswar 751 0022 Phone: (91 674) 2301211, 2344056 Fax: (91 674) 2302059

Rajasthan Rajasthan Chamber of Commerce and Industry Rajasthan Chamber Bhawan, MI Road Jaipur 302 003 Phone: (91 141) 2565163 Fax: (91 141) 2561419 Kerala Kerala Chamber of Commerce and Industry Chamber Corner, Shanmugham Road Cochin 682031 Phone: (91 484) 2354885, 2380950 Fax: (91 484) 2374253 North-East States North-East Chamber of Commerce and Industry Zoo Road Tiniali, Opp. Geeta Nagar Police Station Guwahati 781024 Phone: (91 361) 2417074 Fax: (91 361) 2410461 Membership structure: Over 4,700 members. Foundation membership: organizations providing arbitration facilities. Ordinary membership: chambers of commerce, trade associations, export promotion councils, commodity boards, etc. Associate membership: companies, firms, import-export houses and individuals. Individual membership: any individual experienced and/or interested in arbitration matters. Training: • Professional development programme on commercial

arbitration. • National and international seminars, workshops and

arbitration meetings on different aspects of the law and practice of arbitration and allied matters.

The training programmes are open to businesspersons, professionals and executives mainly from India. However, interested persons from other countries may attend on a sponsored basis. Category: Council of arbitration.

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INDIAN INSTITUTE OF FOREIGN TRADE (IIFT) (DEEMED UNIVERSITY) Office/postal address: IIFT Bhawan Qutab Institutional Area New Delhi 110 016 Phone: (91 11) 26965124, 26965051, 26564409, 26966563,

26966360, 26966304, 26966613 Fax: (91 11) 26853956, 26859520, 26867851 E-mail: diroffice@iift.ac.in, dgoffice@iift.ac.in URL: www.iift.edu Year established: 1964 Principal functions: • To develop export management skills through education,

training and research; • To carry out supply and demand studies in India and abroad

for products/commodities/countries and regions of interest to India;

• To carry out research on international trade focusing on World Trade Organization (WTO) issues.

Services/activities: • Undertakes research on areas that relate to the efficacy of

policy measures, strategies for multilateral trade negotiations, international commercial and financial operations, international business opportunities, supply base for exports and management of foreign trade operations;

• Conducts a full-time two-year MBA (International Business) at Delhi, Kolkata and Dar-es-Salaam; three-year part-time MBA (International Business) at Delhi; one-and-a-half-year Executive Masters in International Business at New Delhi and Dubai; and Post Graduate Diploma in International Trade at Dar-es-Salaam;

• Designs and conducts specialized training programmes for export management personnel of public and private sector organizations, officers of the Government of India as well as for other developing countries and international organizations;

• Designs and conducts training programmes for diplomats from India and other developing countries;

• Conducts management development programmes for participation by business executives and officials of trade facilitating agencies on such subjects as international marketing operations, export procedures and documentation, supply-chain management and international trade logistics, risk management, international financing, managing projects abroad, distribution strategy for overseas markets, product development including adaptation for exports, export office administration, setting up in-house trade information units, electronic commerce, implications of WTO provisions, etc.;

• Conducts part-time evening certificate course in export management and international business language;

• Conducts a full-time Ph. D programme.

Publications issued: Wide range of journals, papers and reports issued, including: • Focus WTO (bi-monthly, English). • Foreign Trade Review (quarterly, English). • Technology Exports (quarterly, English). • Trade Environment Linkages: The Issue from Indian

Standard. • Non-Tariff Measures on India’s Exports: An Assessment. • China’s Accession to Bangkok Agreement. For a full list of publications, please consult the website: www.iift.edu. Training: • Two-year MBA (International Business), New Delhi,

Kolkata and Dar-es-Salaam; • Three-year MBA (International Business, part-tme), New

Delhi and Kolkata; • One-and-a-half year Executive Masters in International

Business, New Delhi, Dubai and Post Graduate Diploma in International Trade at Dar-es-Salaam;

• One-and-a-half year Executive Masters in International Business through Very Small Aperture Terminal Satellite Equipment and Services (VSAT) at various centres in India;

• Certificate Course in Export Marketing, New Delhi and Guwahati;

• Course on International Business Languages: five months, part-time for business executives;

• Short-term management development programmes of various duration on different facets of international marketing management, such as import management, export procedures and documentation, shipping orientation, management of international contracts, management of foreign exchange at corporate level;

• Ph. D programme. Category: Training/research institute.

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INDIAN INVESTMENT CENTRE (IIC) (A Government of India Organization, Ministry of Finance) Office/postal address: Jeevan Vihar Parliament Street New Delhi 110 001 Phone: (91 11) 3743679, 3743702 Fax: (91 11) 3742245, 3743712 E-mail: iic@giasdl01.vsnl.net.in URL: www.iic.nic.in Year established: 1960 Principal functions: • To promote foreign direct investment in India and in Indian

joint ventures abroad; • To be a nodal agency for investment in India by non-resident

Indians and persons of Indian origin residing abroad; • To be a member of the World Association of Investment

Promotion Agencies. Services/activities: • Is a service organization for establishment of joint ventures,

technical collaborations and third country ventures between Indian and foreign entrepreneurs;

• Provides guidance and information to Indian entrepreneurs and assists them in locating suitable foreign firms for collaboration;

• Provides authentic information on Government of India’s foreign investment policies, procedures, availability of infrastructural facilities, incentive and investment opportunities;

• Advises overseas investors on setting up industrial projects by providing information regarding the investment environment, government policies, facilities and incentives, taxation laws and regulations; also assists them in identifying locations and collaborators.

Publications issued: • List of Foreign Collaborations during 2000 (annually,

English). • Special Facilities Available to Non-resident Indians (English). • Guidelines for Indian Joint Ventures and Wholly Owned

Subsidiaries Abroad (English). • Foreign Direct Investment Policy and Business Opportunities

(English). • IIC Monthly Newsletter (monthly, English). Areas/industries where investment is encouraged: All sectors of industrial activities. Category: Investment promotion authority.

INSTITUTE OF SMALL ENTERPRISES AND DEVELOPMENT (ISED) Office/postal address: ISED House ISED Road Vennala, P.O. Cochin 682 028 P.O. Box: 4425, Vennala, Cochin Phone: (91 484) 2808171, 2809884, 2808727 Fax: (91 484) 2809884 E-mail: ised@md2.vsnl.net.in, insmall@eth.net,

info@isedonline.org URL: www.isedonline.org Year established: 29 May 1988 Principal functions: • To undertake scientific studies at an international level, on

development problems, with special emphasis on SMEs; • To identify and popularize technologies suitable for the

development of small SMEs through various measures; • To develop and maintain an information base for the use of

researchers, entrepreneurs, planners and policymakers; • To organize both academic as well as action-oriented training

programmes; • To organize seminars, workshops and discussions; • To offer consultancy services; • To organize and maintain a specialized research and reference

library; • To undertake a scheme of publications in order to disseminate

research findings and to extend topical information; • To promote development activities through liaison, lobbying

and direct intervention, if needed; • To promote an international fraternity in the area of SME

development. Services/activities: • Undertakes research on small enterprises; • Organizes training for entrepreneurship development; • Provides consultancy services for business, institutions and

funding agencies; • Provides networking services in the area of small enterprise

development. Publications issued: • ISED Book Series. • ISED Monograph Series. • ISED Occasional Papers. • ISED Research Reports. • SME Network. Membership structure: 100 members. Category: Training/research institute.

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JUTE MANUFACTURES DEVELOPMENT COUNCIL (JMDC) Office/postal address: 3A, Park Plaza 71 Park Street Kolkata 700 016 Phone: (91 33) 22172107, 22263438, 22172540 Fax: (91 33) 22172456 E-mail: jmdc@giascl01.vsnl.net.in URL: www.jmdcindia.com, www.jute.com Year established: 1983 Principal function: • The apex body of the Government of India, Ministry of

Textiles, the Council is primarily responsible for market promotion of jute and jute products in India and abroad.

Services/activities: Domestic Market Development: • Promotes arrangements for better marketing and sale of jute; • Organizes domestic exhibitions and sales; • Collaborates the apex state and central marketing agencies and

jointly organizes showrooms, exhibitions, etc.; • Holds seminars, workshops and live demonstrations; • Grants financial support to jute training institutions; • Run the promotional offices. Export Market Development: • Implements the external market assistance (EMA) scheme; • Provide trade intelligence services to manufacturers and

exporters; • Participates in specialized trade shows and fairs; • Sponsors market exploratory missions; • Organizes buyer-seller meets; • Commissions product-specific and market-specific studies; • Carries out publicity and promotional campaigns; • Releases informative literature; • Runs common textiles promotional offices at strategic cities

abroad; • Is an associate member of Textile Bag and Packaging

Association of the United States of America. Publications issued: • Indian Jute (half-yearly statistical bulletin, English). • Indian Jute (quarterly newsletter, English). • National Directory (occasionally, English). • Product-specific brochures. Local branches: 18, Cathedral Gardens Road 2nd Floor, Nungambakkam, Chennai 600 034 Phone: (91 44) 28224967 Fax: (91 44) 28224462 E-mail: jmdc.chennai@vsnl.com

2nd Floor, Chenetha Bhawan Shop No. 4, Nampally Hyderabad 500 001 Phone: (91 40) 24656733 Fax: (91 40) 24614918 E-mail: jmdchyd@hd2.dot.net.in Flat Nos. 411-412, 4th Floor, "Prakash Deep" 7, Tolstoy Marg, New Delhi 110 001 Phone: (91 11) 23352652, 23310884 Fax: (91 11) 23353519 E-mail: jmdcndel@vsnl.net Membership structure: 704 members as of 30 June 2005. They are private/individual Indians registered with the Council under a particular scheme. Otherwise, a general or compulsory membership system is not in vogue with the Council until now. Products/commodity responsible for: Jute and jute diversified products. Areas/industries where investment is encouraged: Jute and jute-related industries, market research, product development, market promotion, design, market, technical consultancy. Category: Trade promotion organization. M VISVESVARAYA INDUSTRIAL RESEARCH AND DEVELOPMENT CENTRE (MVIRDC) Office/postal address: World Trade Centre 31st Floor Centre 1 Building World Trade Centre Complex Cuffe Parade Mumbai 400 005 Phone: (91 22) 66387272 Fax: (91 22) 22180823, 2218 8385 E-mail: wtc@wtcmumbai.org Year Established: 1970 Principal function: • To promote bilateral trade. Services/Activities: • Conducts research studies/projects in the areas of

international trade, technology and marketing; • Organizes seminar/symposia/workshops; • Provides trade information, international trade library

service, IMPEX - India’s Import and Export Statistical Data; • Centre-Point: Offers business centre facilities and conference

rooms; • Expo Centre: Offers exhibition facilities for trade shows and

international exhibitions;

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• World Trade Center Association (WTCA) On-Line: WTCA website provides access to bulletin board which facilitates trading online access to trade-related databases.

• WTO Study Centre; • China Desk. Publications issued: • Current and Research and Development Briefs (monthly,

English). • Trade Promotion Bulletin. E-bulletin (monthly, English). • World Trade Research and Information Report (bi-monthly,

English). • WTC Intercom (quarterly, English). Membership structure: 400 life members and 600 associate members. Products/commodity responsible for: Services to promote bilateral trade. Training: • Post-graduate diploma in foreign trade (PGDFT); • Post-graduate diploma in forex and risk management -

(PGDFERM); • Post-graduate diploma in import export management -

distance education (PGDIEM). Areas/industries where investment is encouraged: Exports in general. Category: Trade facilitation body; trade promotion organization; and training/research institute.

MADRAS CHAMBER OF COMMERCE AND INDUSTRY (MCCI) Office/postal address: 1st Floor, Karumuttu Centre 634 Anna Salai Chennai 600 035 Phone: (91 44) 24349452, 24349871 Fax: (91 44) 24349164 E-mail: mascham@md3.vsnl.net.in URL: www.mascham.com Year established: 1836 Principal function: • To act as the mediator between trade and industry and the

Government. Services/activities: • Disseminates information; • Provides advisory services; • Represents members’ problems before government bodies; • Holds arbitration and issues certificate of origin; • Arranges seminars/meetings on topical interest for the

benefit of members. Publications issued: • Monthly Bulletin. • Annual Report. • Directory of Members 2007. Membership structure: 375 members. Products/commodity responsible for: Engineering; manufacturing; textile; leather; plantations; chemicals; pharmaceuticals; cement; automobiles, etc. Training: Training courses organized on excise and customs, sales tax, etc. for the benefit of members only. Areas/industries where investment is encouraged: Automobile sector; IT sector. Category: Chamber of commerce.

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NATIONAL CENTRE FOR TRADE INFORMATION (NCTI) (Trade Point India, New Delhi) Office/postal address: NCTI Complex Pragati Maidan New Delhi 110 001 Phone: (91 11) 23371948/50/51/53 Fax: (91 11) 23371979 E-mail: ncti@nda.vsnl.net.in, ncti@ncti-india.com URL: www.ncti-india.com Year established: March 1995 Principal functions: • To collect, collate, process, analyze and disseminate

information on trade and commerce; • To keep constant communication with trade and commercial

bodies throughout the world including Indian missions abroad and foreign missions in India;

• To establish and maintain library collection, and sell literature connected with trade and commerce;

• To disseminate information from databases of export/import promotion;

• To establish linkages with export promotional bodies, regulatory bodies, trade associations, chambers, commodity boards etc., for the collection and dissemination of information;

• To provide trade opportunities to the business community by providing trade leads;

• To organize training programmes and seminars. Services/activities: • Provides list of overseas importers on CD-ROM; • Electronic Trading Opportunities (ETOs): uploading

information about Indian trading community on Global Trade Point Network (GTPNet), downloading and disseminating enquiries to members;

• Undertakes selective dissemination of information: wherein NCTI disseminates enquiries to specific interest downloaded from GTPNet to its members;

• Provides trade information to government; • Creates websites for members/non-members; • Compiles trade statistics - Indian and global; • Compiles country profiles; • Undertakes consultancy assignments; • Market studies; • Various CD-ROMs as Electronic Book on Latin American

Countries (LAC), CD-ROM on Indian Exporters, CD-ROM on Global Trading Opportunities, Electronic Product Catalogue for LAC Market, Overseas Importers and Indian Exporters of Textiles, Leather and Leather Products, etc;

• Highlights developments affecting Indian industry, economy and trade through its electronic journal, titled Trade Connect;

• Provides hyperlinks to Memorandum of Understanding (MOU) counterpart organization on its website;

• Sets up Trade Information Centres in India and abroad - Coir Trade Information Centre, Kochi;

• Undertakes other services as outlined under Principal functions above.

Publications issued: • Trade Bulletin: Trade Point India (weekly, English). • Trade Connect (online, English). • Trade Block Series:

- SAARC and India - 2000. - Latin American Countries and India - 2002. - Indian Ocean Rim Countries - 2000. - Sub-Saharan Region African Countries and India -

2003. Membership structure: Mostly SMEs; the cumulative membership including regular members, subscription and miscellaneous services exceeded over 3,000 members. Products/commodity responsible for: All categories: service industry providing trade-related information. Training: • Training programmes relevant to trade such as workshop on

trade information and e-commerce, Internet technical training programme on Internet and other sources of business information for international trade, conducted in cooperation with International Trade Centre, UNCTAD/WTO, Geneva, involving foreign participants also;

• One-day seminars related to trade information and e-commerce.

Areas/industries where investment is encouraged: All. Category: Trade information service.

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NATIONAL INSTITUTE FOR MICRO, SMALL AND MEDIUM ENTERPRISES (NIMSME) (An Organization of the Ministry of MSME) Office/postal address: Yousufguda Hyderabad 500 045 Phone: (91 40) 23608544, 23608316 Fax: (91 40) 23608547, 23608956, 23541260 E-mail: webmaster@nimsme.org URL: www.nimsme.org Year established: April 2007 (previously known as National Institute of Small Industry Extension Training (NISIET), since 1960.) Principal function: • To assist in the promotion and modernization of small

industries through training, research, consultancy and information services in the four related fields of small industry development, management, extension and information for development.

Services/activities: • Undertakes research projects and consultancy assignments on

request from state and central government as well as from international organizations;

• Has a highly specialized library consisting of 60,000 books and reports, 500 journals, and a specialized collection of 3,600 product profiles and project reports;

• Disseminates information on all aspects of small industry development.

Publications issued: • Nimsme Bulletin (monthly, English). • SEDME Journal (quarterly, English). • SME Policy (bi-monthly, English). • SME Technology (bi-monthly, English). • SSI Cluster News (quarterly, English). Membership structure: 15 faculties headed by a principal director. Products/commodity responsible for: All products reserved for small sector, products in the medium-scale industry, tiny sector and micro enterprises. Training: NIMSME has initiated several specialized and tailor-made training programmes, including: • Management development programmes; • Programme on area development; • Programme on feasibility survey and analysis; • Programme on industrial estates; • Programme for young engineers and technocrats; • Vertically integrated course on orientation through small

industry development for IAS/IES officers;

• Effective development programmes for rationalized employees of State and central PSUs;

• Exclusive programmes for international executives of various themes on regular basis;

• Enterprise development and government effectiveness (EDGE) programme for Sri Lankan administrative officials;

• Sensitivity training in production planning and control; • Faculty development programmes; • Programmes on cluster development; • Tailor-made programmes for international clientele; • Programmes on focused themes for executives of North

Eastern States. Category: Industrial promotion; and training/research institute. PHD CHAMBER OF COMMERCE AND INDUSTRY (PHDCCI) Office/ postal address: PHD House 4/2 Siri Institutional Area, August Kranti Marg New Delhi 110 016 Phone: (91 11) 26863801-4, 26866814, 26857745-46 Fax: (91 11) 26855450, 26863135 E-mail: phdcci@phdcci.in, phdcci@phdccimail.com URL: www.phdcci.in Year established: 1905 Principal functions: • To serve trade and industry; • To promote international trade, technical and economic

cooperation, promotion of cooperation in areas of research and development; transfer of technology and foreign investment;

• To participate in national and international trade fairs and exhibitions.

Services/Activities: • Provides advice and guidance on policies and procedures

pertaining to exports, imports, foreign investment, foreign exchange, trade regulations, customs, direct and indirect taxes; identification and dissemination of commercial information on opportunities on trade and business, both within India and abroad;

• Services foreign business missions visiting India by coordinating their visits and organizing business meetings for the delegates with Indian businesspersons;

• Assists foreign companies in establishing joint ventures in India by matchmaking with Indian companies;

• Sponsors business delegations abroad for trade and investment promotion;

• Provides a common platform for meetings of the representatives of trade, business and industry with senior government officials.

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Publications issued: • 6th Summit of Chief Secretaries-Recommendations. • Conference on Growth Synergies for Northern States –

Proceedings (2004). • Directory of Members. • Directory of Diplomatic Missions. • Directory of Government Officials. • Master Plan for Delhi 2021. • PHD Chamber Centenary Volume: Preserving the Spirit of

100 years... and Miles to go… • Reforms & Industrial Policy Initiatives in Northern Region

State-Panorama of Progress. • State Power Tariff Structure in Northern Region. • Hon'ble Chandigarh H.C. Judgement – vs State of Haryana

(CWP 6630 of 2000 Dt. 14.03.2007). • PHD Policy Papers. • State Investment Guides. Local branches: Punjab, Haryana and Chandigarh PHD House, Sector -31A, Chandigarh Phone: (91 172) 2781665, 2784018 Fax: (91 172) 2548802 E-mail: phdcci@connectzone.in Himachal Pradesh Room No. 205, Udyog Bhawan,Shimla 170 001 Fax: (91 177) 2807855 E-mail: phdcci_shimla@rediffmail.com Uttar Pradesh / Uttarakhand 1A La Place Shahnajaf Road, Hazrat Ganj, Lucknow 226 001 Phone: (91 522) 2221052, 2621052 Fax: (91 522) 2280871 E-mail: phdccilko@sancharnet.in Rajasthan 43-B, Gopal Bari, Dak Bunglow Road, Jaipur 302 006 Phone: (91 141) 2367131 Fax: (91 141) 2370757 E-mail: phdccijp@datainfosys.net Madhya Pradesh 22, Vaishali Nagar, Near MACT, Bhopal 462 003 Phone: (91 755) 2551271, 2558465 Fax: (91 755) 4221868 E-mail: phdcci_bpl@yahoo.com Jammu and Kashmir C/o Chamber of Commerce and Industry, Jammu OB-31, Rail Head Complex, Jammu 180 012 Phone: 91-191-2472255-66 Membership structure: Over 1,600 direct members consisting of manufacturing units of large and medium enterprises, export houses and professionals. Indirectly, serving over 40,000 organizations. In addition to the direct membership, PHDCCI also serves 12 secretarial affiliates and 125 association members. Products/commodity responsible for: All products and services as PHDCCI serves the entire trade and industry.

Training: Short-duration training programmes for entrepreneurial development and consultancy services for development of small and medium enterprises. Category: Chamber of commerce. PLASTICS EXPORT PROMOTION COUNCIL Office/postal address: Ground Floor, Crystal Tower Gundivali Road, Off Sir M.V. Road Andheri (East) Mumbai 400 069 Phone: (91 22) 26833951-2 Fax: (91 22) 26834057, 26833953 E-mail: plexconcil@vsnl.com URL: www.plexconcil.org Year established: 1955 Principal function: • To promote the exports of goods made wholly or partly of

plastics, finished or semi-finished, plastics raw materials of India.

Services/activities: • Undertakes market studies in individual foreign markets; • Sends trade missions to foreign countries; • Participates in international exhibitions, trade fairs; • Appoints representatives, agents or correspondents in foreign

markets for collecting market data; • Conducts propaganda regularly and continuously through

publications; • Collects statistics and other information; • Issues certificates or gives certification marks relating to

standards of quality; • Acts as arbitrator in trade disputes. Publications issued: • Exporters Directory. • Statistical Book. • Product catalogues/general catalogues. • Members’ Directory on CD-ROM. Local branches: “ITFC”, 6th Floor 1/1 Wood Street Kolkata 700 016 Phone: (91 33) 22834497/98 Fax: (91 33) 22834289 E-mail: plexcoer@giascl01.vsnl.net.in

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3rd Floor, Rasheed Mansion 408, Anna Salai Chennai 600 006 Phone: (91 44) 28292620/28291530 Fax: (91 44) 28291518 E-mail: plepcsr@md3.vsnl.net.in; plexsr@md3.vsnl.net.in S-337, Greater Kailash-II Lower Ground Floor New Delhi 110 048 Phone: (91 11) 29218818/20 Fax: (91 11) 29218819 E-mail: plexnr@del2.vsnl.net.in Membership structure: More than 2,000 members. Products/commodity responsible for: Plastic items. Areas/industries where investment is encouraged: Export-oriented plastic industries. Category: Trade promotion organization. RUBBER BOARD Office/postal address: Rubber Board - Head Office Jail Road, Keezhukunnu, Kottayam 686 002 Kerala State P.O. Box: 1122, Kottayam Phone: (91 481) 2301231 (4 Lines) Fax: (91 481) 2571380 E-mail: chairman@rubberboard.org.in URL: www.rubberboard.org.in Year established: 1947 Principal functions: • To promote the development of the rubber industry; • To undertake, assist or encourage scientific, technological or

economic research; • To train students in improved methods of planting,

cultivation, manuring and spraying; • To provide technical advice to rubber growers; • To improve the marketing of rubber; • To collect statistics from owners of estates, dealers and

manufacturers; • To secure better working conditions and the provision and

improvement of amenities and incentives to workers; • To carry out any other duties which may be vested with the

board as per rules made under the Rubber Act; • To advise the central Government on all matters relating to

the development of the rubber industry, including import and export of rubber;

• To advise the central Government with regard to participation in any international conference or scheme relating to rubber;

• To submit to the central Government and such other authorities as may be prescribed, half-yearly reports on its activities and the working of the Rubber Act;

• To prepare and furnish such other reports relating to the rubber industry as may be required by the central Government from time to time.

Services/activities: • Facilitates productivity enhancement and quality

improvement; • Identifies areas suitable for rubber, plans and undertakes

activities for promotion in such areas and provides assistance for sustainable rubber-based farming systems for different agro-climatic regions;

• Promotes self help groups (rubber producers' societies (RPSs)) among small growers and implements schemes for financial assistance to RPSs, cooperative societies and companies jointly promoted by RPSs and the board;

• Monitors the import of natural rubber and provides functional assistance on export of rubber;

• Organizes training programmes and extension activities in the area of rubber processing for growers, RPSs, processing companies and cooperative societies for quality upgradation, and provides training and technical advice for product manufacturers and training in grading of various forms of rubber;

• Produces and distributes improved planting materials; • Promotes product development and marketing as well as an

integrated approach to reduce cost of production and enhance quality competitiveness;

• Provides advisory and extension services to growers; • Provides assistance in strengthening the small-holding sector

in processing and marketing, and provides assistance in ancillary income generation through the promotion and value-addition of rubber wood;

• Provides assistance in the preparation of project profiles on rubber products as well as project reports to set up rubber-based industries;

• Provides market information on different forms of rubber and statistical data on various aspects of the rubber plantation industry;

• Publishes trade as well as importers’ and exporters’ directories;

• Provides research support for extension of rubber cultivation in non-traditional areas and researches aspects of post harvest technology;

• Provides technical and financial support to processors in quality improvement and cost reduction as well as technical assistance to processing and trading companies for latex and sheet collection;

• Tests rubber chemicals and products according to national and international standards and implements the scheme for ISI marking of latex concentrates and block rubber in collaboration with the Bureau of Indian Standards (BIS);

• Undertakes block planting, group planting, etc. for promotion of rubber among scheduled caste and scheduled tribe members and plans and implements schemes for increasing production of rubber through new planting and replanting.

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Publications issued: • Business guide to Rubber Industry. • Directory of Natural Rubber and Rubber products exporters

in India. • Directory of Rubber goods manufacturers in India. • Directory of world importers of Rubber Products. • Directory of importers of Natural Rubber. • Identification of Hevea clones - A manual (English). • List of NR exporters in India. • Natural Rubber Agro-Management and Crop Processing. • Rubber Board Bulletin (quarterly, English). • Rubber growers companion (annually, English). • Rubber malar. • Rubber panting materials: propagation and development. • Rubber sangbad. • Rubber statistical news (monthly, English). • Rubber tapping. • Rubber Vartha. • Rubber wood: production and utilization. • Rubber (monthly, Malayalam). • Ruber samachar. • Advisory pamphlets. • Project profiles. • Technical bulletins. Local branch: Market Promotion Department 1st Floor, Central Laboratory Building RRII Campus Rubber Board Kottayam 686 009 Phone: (91 481) 3202506, 2353790,2353311 Fax: (91 481) 2353790 E-mail: marketpromotion@rubberboard.org.in Membership Structure: All intending exporters of natural rubber have to obtain a certificate by registering with the Rubber Board, as it is the designated Export Promotion Council for natural rubber. Products/commodity responsible for: All forms of raw natural rubber. Training: • Conducts training programmes on taping, processing

and rain guarding; • Rubber plantation development programmes; • Rubber processing and quality improvement

programmes; • Rubber-based industrial development programmes; • Market and export development programmes; • General training programmes; • Educational development programmes (for students); • Outstation training programmes (at RPS centres); • Visit-cum-training programmes; • International training programmes.

Areas/industries where investment is encouraged:

Replantation and new plantation of rubber; productivity enhancement through agro-management; infrastructure development; rubber processing and quality improvement; road-rubberization projects; research and development activities; export promotion and marketing support activities; rubber wood processing and marketing; human resource management, training and development. Category: Commodity board. SHELLAC EXPORT PROMOTION COUNCIL Office/postal address: “Vanijya Bhawan” International Trade Facilitation Centre 1/1 Wood Street, 2nd Floor Kolkata - 700 016 Phone: (91 33) 22834417 Fax: (91 33) 22834699 E-mail: sepc@vsnl.net URL: www.shellacepc.com B2B Portal: www.shellactrade.com Year established: 1957 Principal functions: • To support, protect, maintain, increase and promote the

export of shellac and other lac products; • To collect statistics and information on growing, import,

manufacture, trade or use of lac in various countries and propagate information;

• To advise or represent Government, local authorities and public bodies regarding different policy aspects;

• To promote exports of minor forest produce products. Services/activities: • Issues Quality Certificates; • Sends delegations abroad, participates in international trade

fairs and maintains liaison with trade associations, government bodies, Indian missions abroad;

• Sponsors research on value added products of lac through various national research institutes for higher unit value realization and regularly organizes publicity campaigns.

Publications issued: • Adhesive & Shellac. • Industrial Uses of Lac. • Lac coated Urea. • Manufacturers' Directory. • Physical properties & Chemical Constant of Lac. • Shellac in coating composition - Wood & Metal. • Shellac in Coating Composition for Various Surfaces. • Shellac in Printing Ink. • Shellac Varnish. • Solubility & Solution of Shellac.

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• Story of Shellac. Membership structure: 72 members. Products/commodity responsible for: Shellac and other lac-based products and minor forest products. Areas/industries where investment is encouraged: Shellac and lac-based industries. Category: Export promotion council. SOLVENT EXTRACTORS' ASSOCIATION OF INDIA (SEA) (Premier Association of Vegetable Oil Industry and Trade) Office/postal address: 142 Jolly Maker Chamber No.2, 14th Floor 225, Nariman Point Mumbai 400 021 Phone: (91 22) 22021475, 22822979 Fax: (91 22) 22021692 E-mail: solvent@vsnl.com URL: www.seaofindia.com Year established: 1963 Principal functions: • To promote and protect the trade, commerce, manufacturing

and exporting, trading and other activities of the solvent extraction industry;

• To encourage and promote the use of solvent extracted oil and their byproducts in India and abroad and with that aim to publicize, propagate and advocate their uses through various publicity media including organizing seminars and conventions;

• To represent and make known members’ points of view and the interests of the solvent extraction industry as a whole before governmental and quasi-governmental authorities, trade or industrial bodies, chambers of commerce, foreign trade and industrial interest and other organizations;

• To establish, promote, operate, maintain, increase and encourage directly or indirect steady and stable expansion of the export of de-oiled cakes/meals and for that purpose to carry on such activities and implement such schemes by such methods as may be necessary.

Services/activities: • Acts as a catalyst between international buyers and local

exporters and is responsible for export promotion and performs various export promotion functions;

• Is officially authorized by the Ministry of Commerce to issue certificates of origin (non-preferential) in respect of goods exported from India.

Publications issued: • 36th Annual Report of the Association (2006-2007). • Handbook on Rice Bran Processing. • Manual Methods of Test and Analysis for Food (Oils and

Fats). • SEA Handbook 2005. • SEA Monthly News Circular. • Proceedings of National Seminars on castor seed, castor oil

and its value added products. • Proceedings of National Seminars on technology up-

gradation in vegetable oil industry. • Proceedings of workshop on tree borne oilseeds. • Proceedings of National Seminars on rice bran oil. • Proceedings of National Seminars on cattle, poultry and aqua

feed. • SEA delegation reports. Membership structure: 750 members that process oilcakes, soybeans and other oilseeds and rice bran in their solvent extraction plants. Products/commodity responsible for: Vegetable oil, oilmeals, oilseeds and related products. Training: Organizing seminars and inviting members and others to participate. Areas/industries where investment is encouraged: Technology upgrading in oilseed and oil processing; international trade. Category: Trade association.

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SPORTS GOODS EXPORT PROMOTION COUNCIL (SGPEC) Office/postal address: 1-E/6, Swami Ram Tirth Nagar New Delhi 110 055 Phone: (91 11) 23525695, 23516183 Fax: (91 11) 23632147 E-mail: sgepc@vsnl.com URL: www.sportsgoodsindia.org Year established: 1958 Principal function: • To support and promote the export of sports goods and toys. Services/activities: • Authentication of exporters: SGEPC is a platform for the

projection of the sports goods and toys industry at a national level;

• Enquiries from buyers: SGEPC assists foreign buyers in sourcing their requirement from India;

• India Pavilion in leading international fairs: SGEPC organizes Indian participation in international fairs and forms an India Pavilion where exhibitors are provided with thematic stands as per their individual requirement at highly negotiated rates;

• Buyer-seller meets: SGEPC organizes buyer-seller meets in potential countries with the help of Indian missions and/or local marketing consultants. A buyer mobilization strategy is undertaken before the event to ensure meetings with relevant buyers for individual participants;

• Promotion of industry in overseas events: the Council promotes the industry in international markets through a newsletter, industry profiles, members’ directory (print and digital format), advertisements, industry posters and website;

• Link between industry and Government: SGEPC provides the feedback of the industry to the Government helping it to evolve the national export-import policy;

• Market studies and dissemination of information: SGEPC provides information on market intelligence, trends, related international news, through newsletters, seminars and also through the website. SGEPC undertakes specific market studies and disseminates them to the industry though mails/newsletters;

• Visa support to members; • Annual export awards: these provide recognition to top

exporters and entrepreneurs. Local branch: 9, Shakti Nagar Jalandhar 144 001 Phone: (91 181) 2403734 E-mail: rosgepc@vsnl.com Publication issued: • Newsletter (monthly). Membership structure: Approximately 250 members.

Product/commodity responsible for: Sports goods and toys. Category: Trade promotion organization. SMALL INDUSTRIES DEVELOPMENT BANK OF INDIA (SIDBI) Office/postal address: SIDBI Tower 15, Ashok Marg Lucknow - 226001 Phone: (91) 522 228 8547-50 On-line contact form: http://www.sidbi.in/query.asp URL: http://www.sidbi.in Year established: 1990 Principal functions: • To empower the Micro Small and Medium Enterprises

(MSME) sector with the aim of contributing to economic growth, employment and regional development;

• To function as a single window for meeting the financial and developmental needs of the sector;

• To contribute significantly to the India’s economy in terms of production, employment and exports.

Services/activities: • To provide direct finance scheme to the small industries

sector to supplement the other available channels of credit; • To provide bills finance schemes to manufacturers of

indigenous machinery, capital equipment, components sub-assemblies for provision of medium and short-term financing;

• To provide refinance schemes to address needs of funds for the primary lending institutes for financing small-scale industries;

• To provide international finance schemes to enable small-scale industries to raise finance to meet their export commitments;

• Provides micro financial services to retailing micro finance institutions;

• Provides fixed deposit schemes to small-scale industries; • Delivers promotional and developmental activities for small-

scale industries and for economic development of the poor. Publications issued: • For a full list of papers and reports, please refer to <

http://www.sidbi.in/publication.asp > Category:

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Development Bank TOBACCO BOARD Office/postal address: Srinivasarao Thota G.T. Road, Guntur Andhra Pradesh 522004 P.O. Box: 322 Phone: (91 863) 2358399, 2358068 Fax: (91 863) 2354232 E-mail: info@indiantobacco.com, exports@indiantobacco.com URL: www.indiantobacco.com Year established: 1976 Principal functions: • To regulate the production of flue cured Virginia (FCV)

tobacco; • To assist growers in production of quality tobaccos. Services/activities: • Regulates the production and curing of Virginia tobacco with

regard to the demand in India and abroad; • Constantly monitors the Virginia tobacco market, both in

India and abroad and ensures a fair and remunerative price to growers and reduce wide fluctuations in the prices of the commodity;

• Sustains and improves the existing international markets and developing new markets overseas for Indian Virginia tobacco and its products and devises marketing strategies in consonance with demand for the commodity;

• Establishes auction platforms for sale of Virginia tobacco by registered growers and functions as an auctioneer at auction platforms;

• Recommends to the Central Government the minimum prices to be fixed for exportable Virginia tobacco with a view to avoiding unhealthy competition amongst the exporters;

• Regulates other aspects of Virginia tobacco marketing in India and export of Virginia tobacco, giving due regard to the interests of growers, manufacturers, dealers and India;

• Propagates information useful to growers, dealers and exporters (including packers) of Virginia tobacco and manufacturers of tobacco products and others concerned;

• Purchases Virginia tobacco from growers when considered necessary or expedient for protecting the interests of growers and disposing it in India or abroad as and when considered appropriate;

• Promotes tobacco grading at the level of growers and sponsors, assists, coordinates or encourages scientific, technological and economic research for promotion of tobacco industry.

Publications issued: • Tobacco Directory. • Tobacco News Letter (quarterly). Local branches: Liaison Offices: Megacity No. 90, Avenue No. 1 Banjara Hills Hyderabad 5300034, Andhra Pradesh Phone: (91 40) 23317503, 23741508,23319989 Mobile: (98 660) 12691 Fax: (91 40) 23317503 B-11, 1st Floor, Green Park (Main) New Delhi 110016 Phone: (91 11) 26568841, 26514348 Mobile: (98 103) 13562 Fax: (91 11) 26568841 Aravind Apartments, Flat No.2A 9 Visweswara Puram Chennai 600004, Tamil Nadu Phone: (91 44) 24661766 Regional Offices: 2nd Line, Bhagyanagar Ongole 523001, Andhra Pradesh Phone: (91 8592) 233359 H.No.46-11-32, Danavaipet Rajahmundry 533103, Andhra Pradesh Phone: (91 883) 2442563, 2442098 H.No.C.A-5673-C, 14th Main, IInd Stage Near Yoganarasimhaswamy Temple, Vijayanagar Mysore 570017, Karnataka Phone: (91 821) 2543357 Mobile: (94 484) 95502,3,4 Membership structure: Growers, exporters, processors and manufacturers. Products/commodity responsible for: Un-manufactured tobacco and tobacco products. Category: Commodity board.

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INVESTMENT COORDINATING BOARD (BKPM) Office/postal address: (Badan Koordinasi Penanaman Modal - BKPM) Jalan Jend. Gatot Subroto No. 44 Jakarta 12190 P.O. Box: 3186, Jakarta Phone: (62 21) 5252008, 5252649, 5254981 Fax: (62 21) 5254945 E-mail: sysadm@bkpm.go.id URL: www.bkpm.go.id Year established: 1967 Principal function: • To assess and formulate national investment policy; • To coordinate and perform investment promotion; • To coordinate the development of investment activities

among government institutions; • To carry out managerial services in planning, administration,

organization, personnel, financial, archive, encoding, supplies and logistics.

• To assist the Government in deciding upon a judicious policy on investment, issuing necessary approvals, permits and licences for both domestic and foreign investments and controlling its implementation.

Services/activities: • Formulates investment policies; • Coordinates an integrated investment plan; • Prepares and issues the priority list of investment/list of

sectors that are closed for investment; • Conducts effective communication and promotional activities

and disseminates information to potential investors and business community;

• Evaluates investment proposals on both domestic and foreign investments;

• Approves domestic investment proposals; • Issues necessary licences and permits for the implementation

of the approved projects on behalf of the Ministers concerned; • Provides necessary services to facilitate the implementation of

the approved investment projects; • Controls and supervises the implementation of the approved

investment projects in close cooperation with Regional Investment Offices (BKPM) and Ministries concerned.

Publications issued: • A Guide for Investors. • Investment Laws and Regulations. • Indonesian Investment News. • Indonesian Potential Business Partners. • Investment Procedures in Indonesia. • List of Sectors that Are Closed for Investment, 2000. • Project Profiles. • Regional Profiles. Local branches: Regional investment institutions are located in the provinces as well as in its regencies of provinces as follows: Special

Territories of Jakarta, Jogyakarta and Aceh, North Sumatra, Riau, Kepulauan Riau (Riau Islands), West Sumatra, South Sumatra, Jambi, Bengkulu, Bangka-Belitung, Lampung, West Java, Banten, Central Java, East Java, Bali, West Kalimantan, Central Kalimantan, South Kalimantan, East Kalimantan, West Nusa Tenggara, East Nusa Tenggara, North Sulawesi, Gorontalo, West Sulawesi, Central Sulawesi, South Sulawesi, South East Sulawesi, North Maluku, Maluku Irian Jaya Barat (West Irian Jaya) and Papua. Offices abroad: Indonesian Embassies/Consulates in the following countries/group of countries undertake foreign investment promotion programmes: Australia (Sydney), Canada (Toronto, Vancouver), Germany (Bonn), France (Paris), Japan (Tokyo), Netherlands (The Hague), United Kingdom (London), United States of America (Chicago, Los Angeles, New York, Washington, DC) and ASEAN countries [Brunei Darussalam (Bandar Seri Begawan), Malaysia (Kuala Lumpur), Philippines (Manila), Singapore (Singapore), Thailand (Bangkok), etc.]. In addition, BKPM has representative offices in Los Angeles, Nagoya, London, Amsterdam and Taipei. Areas/industries where investment is encouraged: Projects utilizing natural and human resources; export-oriented projects; labour-intensive projects; projects making use of Indonesia's comparative advantage; projects producing capital goods and raw materials; projects on infrastructure such as ports, generation and transmission as well as distribution of electricity for public use, telecommunications, shipping, airlines, potable water and public railways. Titles of laws and regulations on foreign investment: • Foreign Investment Law No. 1 of 1967 and No. 11 of 1970. Category: Investment promotion authority.

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LABORATORY FOR QUALITY TESTING OF EXPORT AND IMPORT GOODS Directorate of Supervision and Quality Control, Directorate General for Foreign Trade, Ministry of Trade Office / postal address: Jl. Raya Bogor, Km 26 Ciracas Jakarta 13740 P.O. Box: 4235, Jakarta Phone: (62 21) 87721001, 87721002, 8703881 Fax: (62 21) 8710477 E-Mail: bpmb@yahoo.com URL: www.depdag.go.id/ppmb Year established: 1977 Principal function: • To ensure that Indonesia’s products export, import products

and domestic products meet quality and safety requirements of clients and regulatory bodies.

Services/activities: • Food microbiology testing; • Pesticides and organic residues: organoclorine,

organophosphate, pyrethroids, carbamates testing; • Trace element and heavy metals testing; • Contaminants and toxins foreign objects, aflatoxin, nicotine

and tar testing; • Chemical spoilage indicators: histamine, free fatty acids,

total volatile nitrogen testing; • Food composition: vitamins B1, B2, folic acid, proximates,

additives and preservatives, alcohol, acidity, sugar, pH testing;

• Furniture, textiles and multifarious and products, rubber, toys, fat and oils, essential oil, industrial chemical product, electrical and electronic equipment, RHoS testing;

• Technical and regulatory advice: ISO/IEC 17025 and quality assurance requirements and their implementation.

Publications issued: • Leaflets (Bahasa Indonesia; English). • Quality journal (Bahasa Indonesia). Membership structure: 23 members. Products / commodity responsible for: Agricultural export and import products, industrial products. Category: Standard, testing and inspection body.

NATIONAL AGENCY FOR EXPORT DEVELOPMENT (NAFED) Office/postal address: Jalan Kramat Raya No. 172 Central Jakarta P.O. Box: 1443, Jakarta Phone: (62 21) 31904554, 31900569, 31907664 Fax: (62 21) 31901524, 31901548, 31907664 E-mail: nafed@nafed.go.id URL: www.nafed.go.id Year established: 1971 Principal functions: • To increase the competitiveness of product and services

export; • To increase exporters’ competence to penetrate the global

market; • To expand prime quality service to business players; • To strengthen the institutions of export development; • To increase the officers’ professionalism, transparency,

performance and accountability. Services/activities: For overseas buyers: • Provides information on product availability, by sector and

company; • Provides advice and information on current government trade

regulations and procedures; • Assists foreign buyers to find the Indonesian products and

exporters. For Indonesian sellers: • Provides up-to-date information on trade trends and prospects,

presented with specific data on the target markets; • Assists Indonesian manufacturers to find buyers for their

products; • Provides information on overseas trade procedures, restrictions

and incentives; • Provides specific counselling on potential prospects and

assistance in preparing meetings with overseas buyers; • Assists and organizes Indonesian participation in international

trade fairs and selling missions. Publications issued: • Export Newsletter (monthly, English). • Price Info (monthly, Indonesian). • Source of Business Information (monthly, Indonesian). • Directory of Indonesian Exporters (annually, English). • Statistic of Indonesian Export Balance of Trade (annually,

English). • Annual Report (annually, English). • NAFED’s Brochures (annually, English). • Export Bulletin (monthly, Indonesian). • Market Briefs (Indonesian).

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Local branches: Regional Export Training and Promotion Centre in Surabaya, Medan, Makassar. Offices of industry and trade service in Banda Aceh, Medan, Pekanbaru, Telanapura, Padang, Bengkulu, Palembang, Bandar Lampung, Jakarta Utara, Bandung, Semarang, Yogyakarta, Surabaya, Pontianak, Palangkaraya, Banjarmasin, Samarinda, Manado, Palu, Makassar, Kendari, Renon, Mataram, Kupang, Ambon, Jayapura, Ternate, Serang, Bangka, Gorontalo. Offices abroad: Indonesian Trade Promotion Centre (ITPC) branches in Osaka, Los Angeles, Deira Dubai, Budapest, Hungary, Johannesburg, São Paulo. Indonesian industry and trade representative offices overseas: Embassies or missions in Canberra; Vienna; Brussels; Beijing, China; Copenhagen, Cairo; Paris; Berlin; Hong Kong, China; New Delhi; Rome; Tokyo; Kuala Lumpur; The Hague; Makati City; Seoul; Moscow; Riyadh; Singapore; Madrid; Geneva; Taipei Province of China; Bangkok; London; Washington. Products/commodity responsible for: Non-oil and gas products. Training: NAFED’s training programmes are aimed at initiating new exporters, both individually and through their enterprises, focusing especially on small and medium firms and cooperatives. Training and other forms of support are conducted through domestic promotional events, specific projects and the creation of regional marketing points such as the one on Batam island. Seminars, tutorials and one-on-one meetings are held regularly at the Indonesian Export Training Centre (IETC) in Jakarta. Since IETC was established with assistance from the Japan International Cooperation Agency (JICA) in 1990, more than 14,000 people have taken advantage of its programmes, which are more necessary then ever in an era of globalization, wider trade liberalization ad sharpening competition. By 2002, a Regional Export Training and Promotion Centre (RETPC) was established in Surabaya and regional export training and promotion centres in Medan and Makassar opened in 2003 and Banjarmasin in 2004. Category: Ministry of Industry and Trade; trade facilitation body; trade fair and exhibition authority; trade promotion organization; and training/research institute.

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INSTITUTE FOR TRADE STUDIES AND RESEARCH (ITSR) Office/postal address: 240, Kargare Shomali Avenue Tehran 14178 P.O. Box: 14185-671, Tehran Phone: (98 21) 66422378, 66422379, 66422380 Fax: (98 21) 66933656 E-mail: ict@itsr.ir URL: www.itsr.ir Year established: 1980 Principal functions: • To provide intellectual and scientific support for

policymaking in the Ministry of Commerce; • To respond to the information needs of trade and economic

research; • To collect and process trade and economic data and

statistics; • To provide research, studies and information on trade topics

of Organization of the Islamic Conference (OIC) member countries (www.Carsicm.ir);

• To conduct research and studies on domestic trade in the Islamic Republic of Iran;

• To conduct research and studies on regional trade at the level of provinces of the Islamic Republic of Iran;

• To conduct marketing studies to identify new markets for the exports of Iranian products;

• To conduct research and studies on the bilateral and multilateral trade of the Islamic Republic of Iran and international trade and economic organizations, including WTO issues and the accession of the Islamic Republic of Iran to this organization;

• To analyse the legal aspects of internal and international trade issues in the Iranian trade system;

• To conduct commercial and economic studies and research; • To conduct research on applying e-commerce and IT in the

Iranian trade system; • To provide analytical reports on key trends and development

in the Islamic Republic of Iran's business environment; • To conduct studies on trade and development strategies. Services/activities: • Provides consultancy services on trade to the private and

public sectors; • Teaches modern trade through the Centre for Business

Training which is affiliated to ITSR; • Disseminates trade information and data; • Publishes trade research, working papers and books; • Evaluates policy decisions made by government authorities

in the field of trade and trade policy; • Organizes provincial, national and international seminars; • Organizes workshops and lectures at national/international

levels according to Ministry of Commerce needs; • Cooperates with international trade organizations in

organizing seminars, workshops and short-term courses; • Finances Masters and Ph. D. theses in business and

economic field.

Publications issued: • Trade Survey (monthly, Persian). • Iranian Journal of Trade Studies (IJTS) (quarterly). • The Islamic Republic of Iran: Your Partner in Trade

(English/Spanish/Arabic). • Business and Economic Topics: books (890 titles), working

papers (430 titles) and restricted papers (190 titles). Training: Training researchers and students in short-term and long-term courses in the field of economy and commerce: • World Trade Organization applied issues; • Marketing, promotion; • Trade negotiation methods; • E-commerce; • Incoterms. Areas/industries where investment is encouraged: Human resources, firms and industries that export their products. Titles of laws and regulations on foreign investment: • The foreign investment law (2001). • An executive set of rules and regulations on foreign

investment (2001). • An administrative set of rules and regulations on foreign

investment (2001). Category: Ministry of Trade; trade association; trade facilitation body; and training/research institute.

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INSTITUTE OF STANDARDS AND INDUSTRIAL RESEARCH OF IRAN (ISIRI) Office/postal address: West Bahar Street Sardar Jangal Boulevard Pounak, Tehran P.O. Box: 14155-6139 Tehran Phone: (98 261) 2806031-8 Fax: (98 261) 2805015 E-mail: info@isiri.com URL: www.isiri.com, www.isiri.org Year established: 1960 Principal functions: • To formulate, compile and publish national standards; • To conduct research on standardization, quality of goods,

production processes and industrial efficiency; • To undertake quality control; • To implement standards and certification marking; • To provide training; • To undertake metrology and testing. Services/activities: • Conducts functional studies and research for setting, revising

and implementing national standards; • Develops and designates national standards; • Circulates national standards through cultural activities and

communicational enhancers; • Issues, extends, suspends and nullifies ISIRI application

license; • Monitors the implementation of compulsory standards (testing

products to standards, dealing officially with complaints and other legal and judicial pursuits);

• Issues conformity certificates for the exports and imports; • Undertakes accreditation and validation services; • Monitors standard implementation as well as marking of

precious metals; • Periodically and randomly tests measures, gauges and other

modes of scaling; • Characterizes imported/domestic products with specific focus

on public health and safety concerns and publicly announces the results.

Publications issued: • ISIRI Weekly Bulletin. • ISIRI Monthly Magazine. • National Standards on various subjects. • Scientific papers and reports related to participation in

international meetings. • Reports of research projects. Local branches: ISIRI has 30 branches in provincial centres and 13 branch offices in cities.

Training: Holding regional training courses for International Organization for Standardization (ISO) member bodies. Titles of laws and regulations on foreign investment: • ISIRI law (the laws of the amendment to the laws and

regulations of the Institute of Standards and Industrial Research of the Islamic Republic of Iran and the following amendment) passed on 14 February 1993.

• List of export and import goods under the compulsory standards of ISIRI, passed in 2005.

Category: Commodity standard institute; industrial promotion; inspection institution; standard, testing and inspection body; and training/research institute. INTERNATIONAL INSTITUTE FOR TRADE RELATIONS PROMOTION (ITRP) Office/postal address: No. 7, 3rd Floor, Abbasie Building Ferdowsi Square Tehran 15816 P.O. Box: 11365-3963, Tehran Phone: (98 21) 88830009, 88833900, 88824036, 88827440 Fax: (98 21) 88820697, 88833796 E-mail: itrp@itrpnet.com, info@iraneconews.com URL: www.itrpnet.com, www.iraneconews.com,

www.irangoldenkey.com, www.goldenkeyonline.com Year established: 1988 Principal functions: • To operate the Trade Information Centre of Iran, providing

trade and industrial services; • To undertake activities of a trade promotion organization and

an export marketing board; • To undertake industrial promotion activities. Services/activities: As detailed under Principal functions. Publications issued: • Iran Import and Export Directory. • INFOFAX Bulletin. • Trade Bulletin (Farsi). • Iran Golden key Directory (available online). Membership structure: 14,000 members. Category: Trade promotion organization.

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IRAN CHAMBER OF COMMERCE, INDUSTRIES AND MINES Office/postal address: 254 Taleghani Avenue Tehran 15814 P.O. Box: 15875-4671, Tehran Phone: (98 21) 88810537, 88840030 Fax: (98 21) 8825111, 8810930 E-mail: info@iccim.org URL: www.iccim.org E-Commerce Portal: www.iranchamber.biz Year established: 1920 Principal functions: • To issue CARNE-TIR; • To establish relations among local and foreign importers and

exporters. • To centralize group activities as the biggest economic

organization of the private sector and make a headway for country development programmes and aims.

Services/activities: • Maintains the portal of information and e-commerce that

includes information about businesses’ activities, products, news and advertisements;

• Maintains the Arbitration Center of the Iran Chamber (ACIC) for the purpose of settlement of the domestic and international commercial disputes.

Publications issued: • Guide to Iranian Market (brochures). • A Guide to Textile Industry and Trade (English). • Iran Commerce (quarterly, English). • Namehe Ottage Bazargani (monthly, Farsi). Local branches: Chamber of Commerce, Industries and Mines of Abadan, Ahwaz, Arak, Ardebil, Bandar Abbas, Bandar Bushehr, Esfahan, Ghom, Gorgan, Hamedan, Ilam, Kashan, Kerman, Kermanshah, Khorramabad, Khorramshahr, Mash’had, Rasht, Sanandaj, Sari, Semnan, Shahrekord, Shiraz, Tabriz, Tehran, Urmiyyeh, Yazd, Zahedan, Zanjan. Membership structure: 55 economic organizations, 16 joint chambers and 13 joint councils. Training: Regular courses offered for national business people. Areas/industries where investment is encouraged: Only private individuals, companies and establishments of foreign origin in the fields of development and industrial, mineral

and agricultural production, transport and related activities are allowed to invest in the Islamic Republic of Iran. Category: Chamber of commerce. KISH FREE ZONE ORGANIZATION Office/postal address: No. 143, First Floor Corner of 29th Street, Khaled Eslamboli Avenue Secretariat of the High Council of Free Trade-Industrial Zones Tehran 15166 13313 Phone/Fax: (98 21) 88771060, 88771062, 88771063 E-mail: info@kish.ir URL: www.kish.ir Year established: 1993 Principal function: • To utilize Kish Island’s location and potentials for the

development of the whole region; • To attract local and foreign investments for the purpose of

earning local and foreign currencies and laying the foundations for a dynamic economy in the region;

• To create job opportunities; • To set up a base for the promotion of exports and re-exports; • To transfer modern technology into the region and to have

access to occupational and technical skills; • To maintain presence in the world markets through

promotion of international trade in the region. Services/activities: • Invests in development projects; • Establishes tourist complexes, airports, residential areas,

productive affairs, cultural activities; • Assists in export development; • Organizes trade shows, exhibitions, international seminars. Publications issued: • Free Zones Magazine (Persian). • Series of directories, catalogues informative materials and

books (Persian, some in English). Local branch: Sanaee Street Kish Island 79417-83775 Phone: (98 764) 4423104 Fax: (98 764) 4423595 Membership structure: Is administered by a three-member Board. The chairman is appointed by the President of the Islamic Republic of Iran and the latter is the Managing Director of Kish Free Zone Organization.

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Areas/industries where investment is encouraged:

All non-pollutant industries enjoying advanced and high-tech knowledge in a position to export products have establishment priorities in Kish as follows: electronic and computer equipment manufacturing; oil industry support and technical/engineering services; audio-visual products manufacturing; medical, dentistry, foodstuff, pharmaceuticals and hygienic instruments manufacturing; household appliances manufacturing; textile and garment; modern packaging; metal and auto manufacturing; heating and cooling industries.

Category:

Export processing zone; and investment promotion authority. ORGANIZATION FOR INVESTMENT, ECONOMIC AND TECHNICAL ASSISTANCE OF IRAN (OIETAI)

Office/postal address: 15th Khordad Square Davar Avenue Tehran P.O. Box: 11365/4618 Phone: (98 21) 33967075, 33967755, 39902115 Fax: (98 21) 33967864 E-mail: info@investiniran.ir URL: www.iraninvestment.ir Year established: 1975 Principal functions: • To attract foreign investment, loan facilities and credit lines

from international financial institutions; • To promote and protect foreign investments; • To administer Government investments abroad; • To render economic and technical assistance as well as to

grant loans and credits to Governments, foreign and international institutions, and collect repayment funds;

• To acquire loans and credits from abroad, and repay funds; • To deal with the international affairs of the Ministry of

Economic Affairs and Finance; • To coordinate and/or organize bilateral economic relations of

different sections of the Ministry of Economic Affairs and Finance with other countries.

Services/activities: In line with the above functions. Publications issued: • Foreign Investment Promotion and Protection Act (FIPPA),

2002 (English/Persian). • Implementing Regulations of FIPPA, 2002 (English/Persian). • Establishing a Joint Stock Company in Iran, 1996 (English). • Investors Guide to Iran (English). Local branches: 30 provincial offices for investment promotion and protection, nationwide.

Training: Regular workshops on investment regulations, investment mechanism and investment promotion. Titles of laws and regulations on foreign investment:

• Foreign Investment Promotion and Protection Act (FIPPA). • Implementing Regulations of FIPPA. • Implementing Regulations of Para (L) of Article 21 of the

Buagest Law, 2004. • Implementing Regulations of Article 35 of FIPPA, 2005. • Implementing Regulations concerning the Establishment of

Provincial Offices for Investment Promotion and Protection, 2004.

• 4th Five Year Development Plan of the Country 2004. • 20 Year Prospective Plan of the Country 2004. • Annual Budget Laws of the Country since 2003.

Category: Investment promotion authority. TECHNICAL INFORMATION CENTER OF IRAN Co. Ltd. (TICI) Office/postal address: 4th Floor, No 8, Maryam Building Shafagh Street (17th Street), Ahmad Ghasir Avenue Argentina Square Tehran 15138 P.O. Box: 15875-1874 Phone: (98 21) 88724933, 88724463, 88724799, 88728014,

88725399, 88723744 Fax: (98 21) 88726518 E-mail: info@tici.info URL: www.tici.info, www.iranbusinessnews.com Year established: 1982 Principal function: • To offer a trade databank that links and introduces

international buyers and sellers to Iranian traders. Services/activities:

• Technical Information Centre of Iran is an active business databank that informs the country’'s exporters, importers, producers, manufacturers and other business groups of the latest trade developments in domestic as well as international markets.

Publication issued:

• Daily online Business News. Membership structure: 10,000 members. Category: Trade promotion organization.

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TRADE PROMOTION ORGANIZATION OF IRAN (IRAN TPO) Office/postal address: Shahid Chamran High Way Vali-asr AveNUE Tehran, 1999613954 Phone: (98 21) 21919 Fax: (98 21) 22664044, 22664045, 22664048, 22662510. E-mail: info@tpo.ir URL: www.tpo.ir, www.iranexporters.org Year established: 2004 (previously known as Export Promotion Center of Iran (EPCI), since 1967). Principal functions: • To promote and expand the Islamic Republic of Iran's non-oil

exports; • To decide on participation in fairs and exhibitions of the target

markets. Services/activities: • Undertakes market promotion activities; • Organizes trade missions to major existing and emerging

markets; • Cooperates with other trade promotion organizations,

including information exchange, organizing trade promotional events, joint research and provision of facilities;

• Undertakes comprehensive world market research activities and monitors the economic environment as it impacts on trade trends and studies world trade issues, business trends and management strategies;

• Disseminates information on foreign markets and business opportunities to Iranian SMEs;

• Responds to trade-related enquiries from foreign buyers, trade associations, chambers of commerce, foreign missions in the Republic of Iran, business visitors to the Republic of Iran as well as Iran business community;

• Disseminates trade enquiries from foreign buyers to Iranian companies and related associations;

• Maintains website that provides the country's largest database specializing in trade information.

• Organizes seminars and workshops to nurture new exporters and updates existing exporters on trade developments and business opportunities in international markets;

• Maintains a business library; • Produces trade publications for international and domestic

circulation; • Issues permission for organizing domestic and international

exhibitions in the Islamic Republic of Iran and for participation of Iranian companies in international trade fairs and exhibitions abroad;

• Supports participation of Iranian SMEs in international events for displaying their growing diversity and sophistication of products and services.

Publications issued: • Iran Export Directory. • Iran Trade Yellow Page. • Made in Iran Directory.

• Sectoral Directories in the fields of agriculture, industry and mine, Technical and engineering services, carpet and handicrafts;

• Calendar of major trade events in the country. Membership structure: 106 members. Products/commodity responsible for: Non-oil products and services. Training: Undertakes training courses which cover a wide range of topics, including • Export opportunities in new and emerging markets; • Trade regimes and procedures; • Product promotion; • Skills in international marketing and e-commerce. Category: Trade promotion organization.

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CHAMBER OF COMMERCE AND INDUSTRY OF ASTANA Office/postal address: 66 Auezov Street Astana 473000 P.O. Box: 1966, General Post Office Phone: (7 3172) 323 833 Fax: (7 3172) 323 833 E-mail: akmcci@dan.kz URL: www.chamber.kz/ Principal function: • To represent, protect and promote the interests of business. Services/activities: • Business development; • Legal services; • Export and import services; • Support of small entrepreneurship; • Certification of food and agricultural products; • Property evaluation; • Transport evaluation. Membership structure: Partners include the International Labour Organization (ILO); Agency of the Republic of Kazakhstan on Regulation of Natural Monopolies, Protection of Competition and Support of Small Business; Department of State Standards of the Republic of Kazakhstan; Astana Customs; and chambers of commerce and industry of foreign countries. Category: Chamber of commerce and industry. FOREIGN INVESTORS’ COUNCIL (FIC) Office/postal address: 3d floor 3, 62A Abay Avenue Almaty 050008 Phone: (7 3272) 588066 Fax: (7 3272) 506105 E-mail: info@fic.kz URL: www.fic.kz Year established: 1998 Principal functions: • To promote direct dialogue between the Government of

Kazakhstan and foreign investors in order to efficiently address key issues related to their investment activities in the country;

• To improve the investment climate of Kazakhstan for the benefit of foreign investors, local and national companies, the economic development and wealth of the country and its people.

Services/activities: • Develops and submits recommendations to the President and

Government of Kazakhstan on key investment and economic development issues, including determination of key areas of the investment policy, enhancement of the investment climate, improvement of the legal and regulative framework on investments, creation of favorable investment and legal conditions for the diversification of the economy, development of the industrial sector, small and medium enterprises, and further integration of the economy of Kazakhstan into global economic processes;

• Analyzes and discusses other core investment policy issues upon the instruction of the President of Kazakhstan.

Membership structure: The major criterion for admission to the council is direct investment into the economy of Kazakhstan by international organizations and other companies represented by their candidates of a minimum amount of US$ 100 million for investors operating in the subsoil use sector, and US$ 25 million for investors operating in other sectors of economy. Representatives of international and other organizations, banks, actively participating in developing the favorable investment climate and intensifying the investment processes in the economy of Kazakhstan, may also be members of the council. Areas/industries where investment is encouraged: In September 2005 the Government approved a new list of priority activity categories in terms of investment. There are 237 of them, including agriculture, light industry, chemical and metallurgical industries, machine building, electric power sector, transport sector, construction material sector and more. Revision of the list first made in 2003 was driven primarily by established clusters in a number of promising sectors. Transport and logistics service clusters such as transport terminal (ports, terminal, stations, jetties and berths) operation, cargo warehousing and transshipping (centres for logistics and warehouses) have been added to the list. In order to establish a tourism cluster, hotels have been added to the list. Titles of laws and regulations on foreign investment: • Posts quarterly legislative updates on legal matters relating to

foreign investment on the website. Category: Investment promotion organization.

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KAZAKHSTAN INVESTMENT PROMOTION CENTER (KAZINVEST) Office/postal address: 111 Gogol St. 050004 Almaty Phone: (73 27) 2780127 Fax: (73 27) 2501277 E-mail: ics@kazinvest.kz, erbolatl@kazinvest.kz URL: www.kazinvest.kz Year established: 1998 Principal function: • To systematically identify potential investors; • To inform them of investment opportunities in Kazakhstan; • To provide comprehensive assistance. Services/activities: • Provides comprehensive consulting services on investment

law of Kazakhstan; • Consults n how to obtain tax and custom preferences, as well

as Government grants-in-kind for investors; • Obtains all necessary permits for starting a business in

Kazakhstan; • Provides legal support for investment projects through

completion; • Maintains a database of investment projects; • Works out the technical and economical basis of investment

projects; • Identifies business partners and additional sources of

financing; • Organizes conferences, business forums, seminars and round-

table discussions. Publication issued: • Investor's Guide (yearly, Russian). • Invest Kazakhstan (quarterly, Russian). • SD card with information-reference materials: the atlas of

investor, the regions of Kazakhstan in numbers, the collection of legislative and normative reports for investment activity in RK.

• DVD disk with the video film investment opportunities of the Republic of Kazakhstan.

Local Branches: Representative in Astana Phone: (73 17) 2792476 (105) E-mail: ki_astana@mail.ru Offices abroad: Czech Republic: 4 Mesi domy 367 14200 Praha, Czech Republic Phone: (420 234) 036253, (420 603) 115455 E-mail: zhubanov@karneval.cz

Germany: Metzerstrasse 2 76530 Baden-Baden, Germany Phone: (49 72) 21276743 Fax: (49 72) 21276743 E-mail: burmistrov@k-law.de Italy: Strada Valli de Pelati, 61100, Pesaro, 2 Milan, Italy +39 335 7505559 (phone); E-mail: michele.trincia@enereco.com Spain: Tuset 20-24,4-2 08006 Barcelona, Spain Phone: (34 934) 153846 Fax: (34 934) 153049 E-mail: a.aynes@aab-aa.com Titles of laws and regulations on foreign investment: • Law of Kazakhstan: On Investment No. 373-II ZRK from 8

January 2003. • Code on Taxes and other Compulsory Payments to the Budget

(The Tax Code, amended, as of 31 January 2006). • Decree No. 436 from 8 May 2003 of the Government of

Kazakhstan: On Certain Issues of Implementing the Law of Kazakhstan on Investment.

Category: Investment promotion organization.

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ABAMAKORO TRADING LTD.* Office/postal address: P.O. Box 492 Betio Tarawa Phone: (686) 26568 Fax: (686) 26415 E-mail: abamakoro@tskl.net.ki URL: www.kiritours.com/business/abamakoro/index.htm Year established: 1982 Principal function: • To import wholesale consumer goods to retailers and public

institutions. Services/activities: As detailed under Principal function. Local branches: Abaiang, Abaiang Island Abemama, Abemama Island Beru, Beru Island Butaritari, Butaritari Island Kiritimati, Kiritimati Island Maiana, Maiana Island Makin, Makin Island Nikurau, Nikurau Island Nonouti, Nonouti Island North Tarawa, Tarawa Island Onotoa, Onotoa Island Tabiteuea North, Tabiteue Island Category: Trading organization.

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CHAMBER OF COMMERCE AND INDUSTRY OF KYRGYZSTAN* Office/postal address: 107, Kiewskaya Street Bishkek 720001 P.O. Box: 644, Bishkek Phone: (996) 312 210565 Fax: (996) 312 210575 E-mail: cci-kr@totel.kg URL: www.ihk-kg.de Year established: 1959 Principal function: • To protect entrepreneurs’ interests; • To support infrastructure conditions for the development and

the protection of an enterprising endeavor in Kyrgyzstan; • To create real and equal conditions for each entrepreneur to

guarantee the development of their company in Kyrgyzstan and to ensure the access to international markets.

Services/activities: • Consults and exchanges information with overseas trading

and international organizations; • Disseminates commercial information and trade

opportunities; • Provides translation services; • Organizes training; • Offers advertising and publishing services. Publication issued: • Delovye Vesti (business magazine). Local branches: “Oshexpertiza” 5, Jim str., Osh Phone: (996) 322273373, 322273440 Fax: (996) 322273373, 322273440 Djalal-Abad Branch of “Kyrgyzexpertiza” 40, Toktogula str., Djalal-Abad Phone: (996) 372255790 Balykchi Branch of “Kyrgyzexpertiza” 196, 40 let Kyrgyzstana str., Balykchi Phone: (996) 394421489 Karakol Branch of “Kyrgyzexpertiza” 1, Prjevalskogo str., Karakol Phone: (996) 392221512 Naryn Branch of “Kyrgyzexpertiza” 44, Lenina str., Naryn Phone: (996) 352223984, 352250147 Talas Branch of “Kyrgyzexpertiza” 301, Frunze str., Talas Phone: (996) 342253686

Tokmok Branch of “Kyrgyzexpertiza” 389, Lenina str., Tokmok Phone: (996) 313820224, 313824780 Membership structure: 332 members. Membership is open to companies, associations and organizations located in Kyrgyzstan (independent of their ownership), business people and their associations as well as legal and natural persons, who deal with their businesses in Kyrgyzstan. Areas/industries where investment is encouraged: Mining industry; industry; agriculture; tourism and hydropower stations. Titles of laws and regulations on foreign investment: • Investments Law from 27 March 2003. • President’s Decree “On additional measurers on formation of

favorable investment environment” 15 from January 2003. Category: Chamber of commerce.

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BANK OF THE LAO PDR Office/postal address: Yonnet Road Vientiane P.O. Box: 19, Vientiane Phone: (856 21) 213109-10 Fax: (856 21) 213108 E-mail: bol@bol.gov.la, bolgovernor@bol.gov.la URL: www.bol.gov.la Year established: 1955 Principal function: • To perform the task of state management within the

framework of the Government, in the role of a Central Bank as an organization equivalent to a ministry.

Services/activities: • Safeguards the stability of the national monetary and

economic system; • Fosters conditions conducive to orderly balanced and

sustained economic growth; • Promotes and facilitates control on the flows of money to

serve the socio-economic development plan; • Maintains and manages the foreign reserves; • Issues bank notes and withdraws notes from circulation or

redeems such notes; • Approves the application for establishing, auditing and

supervising commercial banks and other financial institutions. Publication issued: • Annual Report. • Macroeconomic Overview. Local branches: Bank of Lao PDR’s Southern Branch Pakse District Champasack Province Phone: (856 31) 214125 Fax: (856 31) 214120 E-mail: bolsouth@bol.gov.la Bank of Lao PDR’s Northern Branch Oudomxay District Oudomxay Province Phone: (856 81) 211492 Fax: (856 81) 211494 E-mail: bolnorth@bol.gov.la Training: Twice for internal training, conducted in English, 45 times for outsiders. Areas/industries where investment is encouraged: Lending for the agricultural sector, such as rice planted, cattle, cultivation, coffee planted and growing trees planted.

Titles of laws and regulations on foreign investment: • Law on the promotion and management of foreign investment

in the Lao People's Democratic Republic issued by Presidential Decree No. 23 of 21 April 1994 and coming into force on 20 June 1994.

• Decree of the President of the Lao People’s Democratic Republic governing the management of foreign exchange and precious metals, issued by Decree No. 01 of 9 August 2002 and coming into force instead of decree No. 53 of the council ministry.

• Law on Commercial Banks No.03 /NA dated 26 December 2006.

• Law governing the Management of Foreign Exchange and Precious Metals issued by Presidential Decree Law No. 01/OP dated August 9 2002.

Category: Banks. DEPARTMENT OF DOMESTIC AND FOREIGN INVESTMENT (DDFI) Office/postal address: Luang Prabang Road Vientiane 01001 Phone: (856 21) 222690, 222691, 217005 Fax: (856 21) 215491 E-mail: fimc@laotel.com URL: www.invest.laopdr.org Principal functions:

• To administer the foreign investment system and to review investment applications;

• To offer a "one-stop" service to foreign investors, providing information and assistance during the investment process.

Services/activities: • Is the first stop for information on investment and promotes

Lao People’s Democratic Republic as investment destination; • Screens investment proposals; • Offers investment incentives; • Facilitates foreign investment. Publications issued: • The Promising Investment Destination (brochure). • Online Newsletter. Titles of laws and regulations on foreign investment: • The Law on the Promotion of Foreign Investment (22

October 2004). • The Law on Domestic Investment (1995). • The Business Law (1994). • The Customs Law (1994). • The Tax Law (1995). Category: Investment authority.

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LAO NATIONAL CHAMBER OF COMMERCE AND INDUSTRY (LNCCI) Office/postal address: Phonphanao Village Kaysone Phomvihane Avenue Saysettha District Vientiane Capital P.O. Box: 4596, Vientiane Phone: (856 21) 453 312-4, 452 579 Fax: (856 21) 452 580, 720456 E-mail: lncci@laopdr.com URL: www.lncci.laotel.com Year established: 1989 Principal functions: • To be a social organization of business people; • To serve as connection between the State and enterprise

units; • To represent employers and other associations, joint

ventures, and other private enterprise established under the laws of Lao People’s Democratic Republic.

Services/activities: As detailed under Principal functions. Local branches: Bokeo Branch: 002 B. Huayxaikeo, M Huayxai Phone: (856 84) 312036 Mobile: (856 16) 027955, (856 19) 602160 Fax: (856 84) 312036 Champassak Branch: B. Thaluang, Nhouttithammathoun Road Phone: (856 31) 251499 Khammouane Branch: KM 2. Crossroacs Road 13 South Phone: (856 51) 212037 Mobile: (856 20) 515435 Fax: (856 51) 212395 Luangprabang Branch: Ouprarat Road P.O. Box: 365 Phone: (856 71) 212379, 212198 Mobile: (856 20) 570331 Fax: (856 71) 212728 E-mail: ibtravel@laotel.com Savannakhet Branch: Khangluang Street Phone: (856 41) 212046 Mobile: (856 20) 540293 Fax: (856 41) 213688 Membership structure: 1,057 members, 15 associations and 10 groups.

Category: Chamber of commerce and trade association. NATIONAL SMALL AND MEDIUM SIZED ENTERPRISE PROMOTION AND DEVELOPMENT OFFICE (SMEPDO) Office/postal address: Nong Bon Road Ban Phay, Saysetha, Vientiane Phone: (856 21) 414064 Fax: (856 21) 263590 Email: info@smepdo.org URL: www.smepdo.org/ Year established: 2004 Principal functions: • To promote sustainable growth of SMEs aiming at expanding

commercial goods production, trading and service business activities;

• To contribute to employment creation and the raising of living standards of people;

• To lay the foundations for gradual industrialization and modernization and contribute to sustainable growth of the national economy.

Services/activities: • Organizes exhibitions and workshops; • Maintains searchable online databases of business

development service providers, donor agencies, and projects/technical assistance;

• Provides advice and informational material on how to start a business and how to do business;

• Coordinates relevant line ministries and parties to improve existing regulations through reviewing regulations and implementation methods that are hindering establishment and expansion of businesses;

• Provides and disseminates information on regulations relevant to SMEs to ensure that sufficient and updated information is available;

• Studies and develops regulations to facilitate the establishment of business organizations and issues regulations that facilitate and encourage the establishment of business groups, associations, cooperatives and clubs, and provide assistance to build capacity of these organizations.

Titles of laws and regulations on foreign investment: • Enterprise Law, November 2005. Category: Trade association, industrial promotion organization and trade promotion organizations.

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MACAO CHAMBER OF COMMERCE Office/postal address: Rua de Xangai 175 Ed. ACM. 5 Phone: (853) 576833 Fax: (853) 594513 Email: acmmcc@macau.ctm.net URL: www.acm.org.mo Year established: 1912 Principal functions: • To support the principle of "one country, two systems"; • To be persistently devoted to the country and Macao, China; • To unite different entities and individuals in the industrial

and commercial sectors in Macao, China; • To server them and safeguard their legitimate rights and

interests; • To promote the commercial links with other countries and

regions; To strive for the social stability and economic prosperity of the Macao, China.

Services/activities: • Issues Certificates of Origin; • Handles applications for business visa to the United States

and Canada; • Organizes seminars on Macau, China industry and

commerce; • Distributes invitation cards for the Chinese export

commodities fair; • Handles trade inquiries; • Runs and provides necessary facilities in the chamber’s

library. Publications issued: • Information Bulletin. • Directory. Local branches: There are three subsidiary departments in the chamber. They are the Reading Room (library), the Seong Fan Evening Middle School (Escola Seong Fan) and the Qingzhou Primary School (Escola Ilha Verde). Membership structure: 1345 members. Category: Chamber of commerce.

MACAO TRADE AND INVESTMENT PROMOTION INSTITUTE (IPIM) Office/postal address: 1st – 4th Floors, World Trade Centre Building 918, Av. da Amizade Phone: (853) 710300 Hot line 24 hours: (853) 881212 Fax: (853) 590309 E-mail: ipim@ipim.gov.mo URL: www.ipim.gov.mo Year established: 1994 Principal functions: • To introduce potential investors to the local investment

environment and opportunities; also to provide "One-Stop Service": information enquiries, project assessment, company registration assistance provided by IPIM's notary, guidance on administrative procedures concerned with licence applications, project follow-up and assistance in the implementation of projects;

• To provide trade, economic, statistical, general information and market analysis to assist clients in exploring the market and the development of their business;

• To organize and co-organize exhibitions and other promotional events locally, to participate in such events held outside Macao, China and to sponsor the participation of local enterprises in such events, as a way to create trade opportunities;

• To organize local economic delegations to search for business opportunities, welcome visits by delegations to Macao, China in order to create channels for exchange and cooperation;

• To be responsible for the issuing of licences, technical assistance and supervision for non-financial offshore institutions; to promote local offshore development with various activities;

• To evaluate applications for local residency by investors, company managers and professionals;

• To edit and publish trade and economic magazines, to promote Macao, China's business environment.

Services/activities: As detailed under Principal functions. Publications issued: • Investing in Macao (English/Chinese). • Macao Image (biannually, English/Chinese). • Newsletter (every two months, English/Chinese). Areas/industries where investment is encouraged: General services; professional services; and offshore services. Category: Government agency.

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MACAO IMPORTERS AND EXPORTERS ASSOCIATION* Office/postal address: 3rd Floor, Centro Comercial Central Av. do Infante D. Henrique No. 60-62 Phone: (853) 553187 Fax: (853) 512174 E-mail: aeim@macau.ctm.net URL: www.macauexport.com Year established: 1965 Principal function: • To promote, develop and protect the interests of Macao,

China’s export and import trading. Services/activities: • To protect and secure legal rights for members. Publication issued: • Monthly newsletter in Chinese. Membership structure: Around 250 members. Category: Chamber of commerce; industrial promotion; trade association; and trade promotion organization.

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EXPORTERS CLUB Office/postal address: 607, Block A, Glomac Business Centre Jalan SS 6/3 47301 Petaling Jaya Phone: (60 3) 78800413 Fax: (60 3) 78802817 E-mail: info@exportersclub.org, exportclub@myjaring.net\ URL: www.exportersclub.org Year established: 2002 Principal function: • To assist, advise and train Malaysian exporters. Services/activities: • Provides trainings and education; • Provides export advisory services; • Undertakes export promotion; • Organizes conferences and seminars. Publications issued: • Malaysia Trade. • Going International. Membership structure: 900+ members Training: Conducts various training programmes on international trade and logistics. Areas/industries where investment is encouraged: All industries. Category: Training/research institutions, organizations with training functions.

FEDERAL AGRICULTURAL MARKETING AUTHORITY (FAMA) (Lembaga Pemasaran Pertanian Persekutuan) Office/postal address: Bangunan FAMA Point Lot 17304, Jalan Persiaran 1 Bandar Baru Selayang 68100 Batu Caves Selangor Phone: (60 3) 61262020 Fax: (60 3) 61383650, 61385200 E-mail: fama@fama.net.my URL: www.famaxchange.org Year established: 1965 Principal functions: • To coordinate the marketing of agricultural activities between

private sectors and agencies/government departments; • To improve the marketing system and to expand as well as to

develop new markets for Malaysian agricultural products; • To cooperate with the private sector and government

departments/agencies to establish effective and efficient agricultural marketing;

• To develop and enhance efficient management in the agriculture industry particularly in the marketing or agriculture output processed;

• To participate directly in the agriculture industry especially in marketing or agriculture output processed.

Services/activities: • Undertakes marketing research involving supply, demand and

price monitoring, market potential studies, marketing costs and margin studies and consumption surveys;

• Undertakes analysis and dissemination of market information; • Carries out adaptation and commercial trials of improved

marketing practices; • Develops and implements grades and standards; • Engages in agricultural marketing to improve product quality

and marketing practices, for producers and intermediaries; • Encourages increased farmers' involvement in marketing; • Undertakes market promotion, domestic and foreign, for fresh

and processed products; • Promotes agro-processing, including product identification and

development, project feasibility studies and investment advisory services;

• Undertakes horticulture sectoral planning, policy analysis and programme/budget planning;

• Engages in commercial marketing of consumer products through various FAMA retail (FR) outlets.

Local branches: Pejabat FAMA Negeri Perlis No. 22, 24 and 26, Tingkat Atas Jalan Simpang Tiga, Taman Sena Indah Persiaran Jubli Emas 01000 Kangar, Perlis Phone: (60 4) 9765615, 9761513 Fax: (60 4) 976 0564

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Pejabat FAMA Negeri Kedah Lot 1276, Kawasan Perusahaan Mergong Jalan Perak 05150 Alor Setar, Kedah Phone: (60 4) 7319344, 7319103 Fax: (60 4) 7335154 Pejabat FAMA Negeri Pulau Pinang 2442, Tingkat Perusahaan Kawasan Perusahaan Prai 13600 Prai, Pulau Pinang Phone: (60 4) 3907886, 3907222 Fax: (60 4) 3908107 Pejabat FAMA Negeri Perak Tingkat 9, Bangunan KWSP Jalan Hospital 30450 Ipoh, Perak Phone: (60 5) 2546322, 2546684 Fax: (60 5) 2416545 Pejabat FAMA Negeri Selangor No. 12-01 Tingkat 12 Plaza Masalam Jalan Tengku Ampuan Zabedah 40100 Shah Alam, Selangor Phone: (60 3) 55118114-6 Fax: (60 3) 55118124 Pejabat FAMA Negeri Melaka Lot 73, Kawasan Perindustrian Air Keroh Jalan Usaha 12 75450 Air Keroh, Melaka Phone: (60 6) 2319650, 2312760 Fax: (60 6) 2317172 Pejabat FAMA Negeri Johor Km 8, Jalan Tun Abd. Razak Susur 6, Peti Surat 25 80700 Johor Bahru, Johor Phone: (60 7) 2341185-6 Fax: (80 7) 2370832 Pejabat FAMA Negri Sembilan Tingkat 5, Bangunan Yayasan Negeri Jalan Yam Tuan 70000 Seremban, Negri Sembilan Phone: (60 6) 7635797, 7638959 Fax: (60 6) 7637466 Pejabat FAMA Negeri Terengganu Tingkat U3, Menara Permint Jalan Sultan Ismail 20200 Kuala Terengganu, Terengganu Phone: (60 9) 6224144, 6224191 Fax: (60 9) 6221606 Pejabat FAMA Negeri Pahang Km 9, Jalan Gambang 25150 Kuantan, Pahang Phone: (60 9) 5366110, 5366113 Fax: (60 9) 5366106

Pejabat FAMA Negeri Kelantan Jalan Dato’ Lundang, 15200 Kota Bharu, Kelantan Phone: (60 9) 7482431, 7482577 Fax: (60 9) 7443030 Pejabat FAMA Negeri Sabah Tingkat 12 Wisma Bandaraya Jalan Padang 88000 Kota Kinabalu, Sabah Phone: (60 88) 225741-2 Fax: (60 88) 223526 Pejabat FAMA Negeri Sarawak Lot 1003-1005, Seksyen 65 KTLD Jalan Jawa Kampung Pinang Jawa P.O. Box 1929 93738 Kuching, Sarawak Phone: (60 82) 422578, 414744 Fax: (60 82) 244551 Products/commodity responsible for: Marketing of agricultural products/commodity (fruits, vegetables, livestock, fisheries, flowers, etc.). Training: Regular courses are only offered to staff and public, conducted in Bahasa Malaysia (national language). Areas/industries where investment is encouraged: Contract farming; small and medium industries projects. Category: Statutory body.

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FEDERATION OF MALAYSIAN MANUFACTURERS (FMM) Office/postal address: Wisma FMM, No. 3, Persiaran Dagang, PJU 9 Bandar Sri Damansara 52200 Kuala Lumpur P.O. Box: 28, Jinjang, 52000 Kuala Lumpur Phone: (60 3) 62761211 Fax: (60 3) 62741266, 62747288 E-mail: webmaster@fmm.org.my URL: www.fmm.org.my Year established: 1968 Principal functions: • To work in concert with the Government to create and

sustain a dynamic business environment; • To assist Malaysian industries to increase productivity and

business efficiency; • To mobilize efforts to modernize and improve the range and

quality of supporting industries; • To stimulate entrepreneurship and creativity in the

Malaysian business community. Services/activities: • Maintains online value added information through the

website on government policies and regulations, trade opportunities and other up-to-date economic and business information;

• Represents the industry’s problems and concerns to the Government, as well as consultative representation in major public sector organizations on issues such as industrial development, technology, trade promotion, quality controls and standards;

• Provides members with up-to-date information on government policies, incentives, legislation and procedure;

• Offers guidance and advice on matters pertaining to trade and industry such as customs regulations, fiscal and monetary incentives, economic perspectives, investment incentives, labour laws, environmental issues, safety at work;

• Informs members of trade and business contacts through trade enquiries and incoming and outgoing missions;

• Produces the annual directory of members which is recognized as the authoritative handbook on manufacturing companies in Malaysia and overseas;

• Provides management and administrative services for a number of industry groups to promote their respective industries;

• Assists members to participate in Association of Southeast Asian Nations (ASEAN) industrial and trade cooperation activities;

• Issues and endorses Certificates of Origin; • Maintains a business information centre for references on

foreign trade, economic reports and other useful commercial and business news and statistics;

• Produces several recurrent and other publications; • Organizes trade fairs and exhibitions in the country, trade

missions overseas and participates in trade exhibitions in foreign countries;

• Manages and promotes the EAN.UCC system of article numbering and bar coding;

• Assists members to apply for an exclusively designed insurance scheme on public and product liability plus product recall to all countries offered by a major insurance firm;

• Operates a network of branches to attend to members’ needs on local issues.

Publications issued: • Circulars on government policies, customs orders, training

programmes, etc. (weekly). • FMM Directory (annually). • FMM Industry Directories. • Malaysian Manufacturers' Digest (quarterly). • Berita FMM (bimonthly). • FMM Trade Bulletin (bimonthly). • GS1 Newsletter (quarterly). • SMI Handbook. Local branches: Eastern Branch (Pahang, Kelantan, Terengganu) B-8014, 2nd Floor, Sri Kuantan Square Jalan Teluk Sisek, 25000 Kuantan Pahang Darul Makmur Phone: (60 9) 5156857/58 Fax: (60 9) 5156855 E-mail: fmmktan@fmm.jaring.my Johor Branch Nos. 1 and 3, Jalan Kencana Mas 1/1 Tebrau Business Park Kawasan Perindustrian Tebrau III 81100 Johor Bahru Johor Darul Takzim Phone: (60 7) 3577613 Fax: (60 7) 3577617-8 E-mail: fmmjhr@fmm.jaring.my Malacca Branch D3-4 Plaza Jayamuda Jalan Pelanduk Putih (Off Jalan Ong Kim Wee), 75300 Melaka Phone: (60 6) 2831639 Fax: (60 6) 2838090 E-mail: fmm_mcca@streamyx.com Negeri Sembilan Branch Nos 5 and 6, 1st Floor, Jalan S2/D38 City Centre, 70300 Seremban 2 Negeri Sembilan Darul Khusus Phone: (60 6) 6031616/626/627 Fax: (60 6) 6031628 E-mail: fmmns@fmm.jaring.my Northern Branch (Penang, Kedah and Perlis) 2767, Mukim Satu, Lebuh Tenggiri 2 Bandar Seberang Jaya 13700 Prai, Penang Phone: (60 4) 3992057, 3994091, 3997805 Fax: (60 4) 3994863 E-mail: fmmpng@fmm.jaring.my

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Perak Branch No 1, Lorong Raja Di Hilir, Off Jalan Raja Di Hilir 30350 Ipoh, Perak Darul Ridzuan Phone: (60 5) 5488660 (Hunting Line), 5488550, 5488770 Fax: (60 5 5488221, 5488331 E-mail: fmmprk@streamyx.com Selangor Branch No. 34, Jalan U1/36, Hicom Glenmarie, Industrial Park, 40150 Shah Alam, Selangor Darul Ehsan P.O. Box 7510 40718 Selangor Darul Ehsan Phone: (60 3) 55692950, 55694171, 55694471 Fax: (60 3) 55694346, 55692576 E-mail: fmmsgor0@streamyx.com Sabah Representative Office Room No. 1014-1016, 10th Floor The Gaya Centre, Jalan Tun Fuad Stephens 88000 Kota Kinabalu, Sabah Phone: (60 88) 230620 Fax: (60 88) 240620 E-mail: fmmsbah@fmm.jaring.my Sarawak Representative Office Level 5 (South), Wisma STA 26, Jalan Datuk Abang Abdul Rahim 93450 Kuching, Sarawak Phone: 082 – 332784/7 Fax: 082-332785 E-mail: fmmsrwk@streamyx.com Membership structure: 2,292 members. Membership is drawn from all categories of manufacturers, and associations. Also, affiliate membership is open to companies in service industries, for example banks, accounting firms, transport companies. Products/commodity responsible for: Manufactured products. Training: The Federation organizes conferences and seminars from time to time to enable members to obtain a clear understanding of government policies and procedures, trade and investment opportunities, and provides a forum for a frank interchange of ideas between the public and private sectors. As part of FMM’s effort to assist in the creation of an adequate supply of industrial skills and management capabilities for the industry, a training centre known as the FMM Entrepreneur Skills and Development Centre (FMM ESDC) was established in October 1991. This centre was upgraded to the FMM Institute of Manufacturing (FMM IM) and was officially incorporated on 12 January 1999. As the training arm of the Federation of Malaysian Manufacturers, FMM IM provides a comprehensive range of training programmes and advanced learning opportunities with educational excellence in manufacturing practices and technology. Category: Chamber of commerce; trade association; and training/research institute.

MALAYSIAN AUTOMOTIVE COMPONENT PARTS MANUFACTURERS (MACPMA) Office/postal address: Wisma FMM No. 3, Persiaran Dagang PJU 9, Bandar Sri Damansara 52200 Kuala Lumpur, MALAYSIA Phone: (603)-6276 1211 E-mail: macpma@fmm.org.my URL: http://www.macpma.org.my Year established: 1963 Principal functions: • To maintain the development of an automotive component parts industry in Malaysia; • To promote and support government policies which ensure the interest of component parts manufacturers; • To establish and promote liaison between automotive assemblers and manufacturer and the component parts manufacturers • Collect, collate, analyse and disseminate information pertaining to the automotive industry Services/activities:

• Participation in constant discussions and consultations with the government on the formulation and administration of the local content policy

• Legislation Holding regular dialogues with government bodies and other private organisations on matters pertaining to vehicle safety, emissions, and transport regulations.

• Exports Publicising the Malaysian automotive parts industry for promoting exports and organising trade missions.

• Regional Development Participating in meetings and discussions of the ASEAN Automotive Federation (AAF) at the regional level on the promotion of the automotive industry in ASEAN, and advising government delegates at such meetings on matters relating to the Malaysian automotive industry.

• Customs and Tariffs Provide advisory services to members on matters pertaining to customs and tariffs.

• Liaison with other Associations Provide dialogues on a regular basis with other associations in the industry, namely MMVAA (Malaysia Motor Vehicle Assemblers' Association), MMTA (Malaysia Motor Traders' Association) and MASAAM (Motorcycle and Scooter Assemblers' Association of Malaysia). Dialogues are also held with MACPMA'S counterparts overseas eg the Japanese Automotive Parts Industry Association (JAPIA), Association of Component Manufacturers Association of India (ACMA), etc.

• Trade Missions Trade missions are also organised for MACPMA members to meet their counterparts in other countries and also to potential markets.

• Trade and Business Contact Trade and business enquiries received by MACPMA from in-coming and out-going missions, private and

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public organisations in the country and overseas are disseminated to members.

• Dissemination of Information MACPMA publishes the "MACPMA News" on a monthly basis. The newsletter provides updates on the automotive industry in Malaysia and other parts of the world. The newletter is circulated to not only members but also govemment departments and is being subscribed by foreign organisations abroad.

• Special Market Reports Special reports on the status of the automotive and component parts industry of other countries and their market potential are compiled by MACPMA for circulation to members and other organisations.

Category: Automotive Industry MALAYSIA EXPORT CREDIT INSURANCE BERHAD (MECIB) Office/postal address: Level 12 Darul Takaful Jalan Sultan Ismail 50734 Kuala Lumpur P.O. Box: 11048, Kuala Lumpur Phone: (60 3) 26910677 Fax: (60 3) 26910353 E-mail: mecib@mecib.com.my, bumeci@mecib.com.my,

aminurrashid@mecib.com.my URL: www.mecib.com.my Year established: 1977 Principal function: • To provide insurance for exporters of locally manufactured

products. Services/activities: • Conducts seminar/road shows for the policyholders and

Malaysian exporters. Publications issued: • Annual Financial and Directors' Report (vernacular/English). • Activities/facilities leaflets (vernacular/English). Local branches: Regional Office North (RON) 2nd Floor, No. 53, Jalan Selat Taman Selat 12000 Butterworth, Pulau Pinang Phone: (60 4) 3321862 Fax: (60 4) 3322172 E-mail: ron@mecib.com.my Regional Office South (ROS)

2nd Floor, No. 95, Jalan Damai Taman Setia off Jalan Stulang Darat 80300 Johor Bahru Johor Darul Takzim Phone: (607) 2231191 Fax: (607) 2240370 E-mail: ros@mecib.com.my Membership structure: MECIB is a member of the International Union of Credit and Investment Insurers (Berne Union), and a partner in Coface’s Credit Alliance and Info Alliance Group. Category: Export credit insurance.

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MALAYSIA EXTERNAL TRADE DEVELOPMENT CORPORATION (MATRADE) Office/postal address: Menara MATRADE Jalan Khidmat Usaha Off Jalan Duta 50480 Kuala Lumpur Phone: (60 3) 62077077, 1-800-887280 (toll-free) Fax: (60 3) 62037037/7033 E-mail: info@matrade.gov.my URL: www.matrade.gov.my Year established: 1 March 1993 Principal functions: • To promote, assist and develop Malaysia’s external trade

with particular emphasis on the export of manufactured and semi-manufactured products and services;

• To formulate and implement export marketing strategies and trade promotion activities to promote Malaysia’s exports;

• To undertake commercial intelligence and market research and create a comprehensive database of information for the improvement and development of Malaysia’s trade;

• To enhance and protect Malaysia’s international trade interest abroad;

• To promote, facilitate and assist in the service area related to trade.

Services/activities: • Maintains and updates a database of Malaysian exporters

comprising manufacturers, traders and services providers; • Maintains MATRADE Business Library that provides a

wide range of business and trade information; • Maintains MATRADE online, a computerized database

which comprises “Stats Online” and “Biz Info”; • Produces publications for international and domestic

circulation; • Disseminates information on overseas markets and business

opportunities to Malaysian companies; • Organizes and manages Malaysia’s participation in

international trade fairs overseas; • Organizes, together with the Ministry of International Trade

and Industry and the Malaysian Industrial Development Authority, a number of trade and investment missions to major existing and emerging markets;

• Organizes specialized marketing missions overseas to explore and identify trade opportunities for selected products and services;

• Organizes Malaysian products exhibitions to showcase “Made-in-Malaysia” products and services;

• Organizes, in collaboration with major departmental stores, “Made-in-Malaysia” in-store promotion to introduce Malaysian products directly to consumers overseas;

• Sets up information booths in selected trade fairs to disseminate information on Malaysian products and services as well as to display product catalogues of Malaysian companies;

• Promotes, in collaboration with relevant government agencies, professional bodies and associations, the export of major services sectors such as construction and engineering,

education, healthcare, information and communications technology.

• Manages the Malaysia Export Exhibition Centre, a permanent display centre located in Kuala Lumpur, where Malaysian companies can showcase their products to foreign buyers and incoming trade delegations;

• Manages Malaysia’s first overseas trade exhibition centre in West Asia: Malaysia Trade Centre, Dubai;

• Responds to trade related enquiries from foreign buyers, trade associations, chambers of commerce, foreign missions in Malaysia as well as business visitors to Malaysia;

• Organizes inward buying missions; • Receives visits of foreign trade delegations; • Disseminates trade enquiries from foreign companies

wishing to source for Malaysian products and services; • Posts international tender notifications on website; • Organizes seminars and workshops to nurture new exporters

and update existing exporters on trade developments and business opportunities in international markets;

• Is involved in evaluating candidates for Export Excellence Awards.

Publications issued: • Malaysia Heavy Vehicles & Machinery Directory - 2nd

Edition (and CD-Rom). • Food & Beverage Directory - 3rd Edition (and CD-Rom). • Malaysia Exporters of Halal Products Directory (and CD-

Rom). • Malaysia Information & Communications Technology

Products & Services Directory (and CD-Rom). • Building Materials Directory - 2nd Edition (and CD-Rom). • Malaysia Branding for the World (and CD-Rom). • Malaysia Exports (and CD-Rom). • Trade Mart (twice a month). • TRADE LEADS (e-publication). • Upcoming Events (monthly). For further publications, please consult www.matrade.gov.my. Local branches: Sabah Branch Lot C5.2A, Tingkat 5, Blok C Bangunan KWSP, Jalan Karamunsing 88100 Kota Kinabalu, Sabah Phone: (60 88) 240881, 242881 Fax: (60 88) 243 881 E-mail: sabah@matrade.gov.my Sarawak Branch Tingkat 10, Menara Grand Lot 42, Section 46, Ban Hock Road 93100 Kuching, Sarawak Phone: (60 82) 246780, 248780 Fax: (60 82) 256780 E-mail: sarawak@matrade.gov.my Offices abroad: Australia; Brazil; Canada; Chile; China; Egypt; France; Germany; Hong Kong, China; Hungary; India; Indonesia; Italy; Japan; Kenya; Mexico; Netherlands; Philippines; Republic of Korea; Russian Federation; Saudi Arabia; Singapore; South Africa; Taiwan Province of China; Thailand; United Arab Emirates; United Kingdom; United States of America and Viet Nam.

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Membership structure: 12,789 members (as of September 2007). Products/commodity responsible for: Promotion of exports of products and services. Category: Trade promotion organization. MALAYSIAN INDUSTRIAL DEVELOPMENT AUTHORITY (MIDA) Office/postal address: Block 4, Plaza Sentral Jalan Stesen Sentral 5 Kuala Lumpur Sentral 50470 Kuala Lumpur Phone: 60 (3) 2267 3633 Fax: 60 (3) 2274 7970 E-mail: promotion@mida.gov.my URL: www.mida.gov.my Year established: 1967 Principal functions: The Malaysian Industrial Development Authority (MIDA) is the Government's principal agency for the promotion and coordination industrial development. It is the first point of contact for investors who intend to set up projects in manufacturing and its related support services sectors in Malaysia. Overseas investors can contact MIDA for assistance in planning their fact-finding trip to Malaysia. Functions of MIDA: • To promote foreign and local investments in the

manufacturing and services sectors; • To undertake planning for industrial development in

Malaysia; • To recommend policies and strategies on industrial promotion

and development to the Minister of International Trade and Industry;

• To evaluate applications for manufacturing licences and expatriate posts; tax incentives for manufacturing activities, tourism, R&D, training institutions and software development; and duty exemption on raw materials, components and machinery;

• To assist companies in the implementation and operation of their projects, and to offer assistance through direct consultation and cooperation with the relevant authorities at both the federal and state levels;

• To facilitate the exchange of information and coordination among institutions engaged in or connected with industrial development;

• To further enhance MIDA's role of assisting investors, senior representatives from key agencies are stationed at MIDA headquarters in Kuala Lumpur to advise investors on government policies and procedures. These representatives include officials from the Immigration Department, Royal Customs Malaysia, Department of Environment and Tenaga Nasional Berhad.

Services/activities: As detailed under Principal functions. Publications issued: • Malaysia: Investment in the Manufacturing Sector - Policies,

Incentives and Facilities (English/Japanese/French/German/Italian/Mandarin/Taiwan Province of China Mandarin/ Korean).

• Guidebook on Key Services Supporting the Manufacturing Sector (English).

• The Costs of Doing Business in Malaysia (English/Bahasa Malaysia/Japanese/French/German/Italian/Mandarin/Taiwan Province of China Mandarin).

• Business Opportunities in Malaysia's Electronics Industry (English).

• Business Opportunities in Malaysia's Medical Device Industry (English).

• Profit from Malaysia's Petrochemical Industry (English). • Photonics: Opportunities for Growth in Malaysia (English). • Electronics Manufacturing Services: Malaysia's EMS

Advantage (English). • Make Malaysia Your Biotechnology Hub (English). • Food Industry in Malaysia (English). • Malaysia's Machinery and Equipment Industry (English). • Map of Malaysia (English). • MIDA Annual Report, 2003 (English/Bahasa Malaysia). • Why Malaysia (English). • MIDA Corporate Leaflet (English/Japanese/French/German/

Italian/Mandarin/Taiwan Province of China Mandarin). Local branches: Room 15.03, Level 15 Wisma LKN 49, Jalan Wong Ah Fook 80000 Johor Bahru Johor Darul Ta'zim Phone: 60 (7) 224 2550/ 5500 Fax: 60 (7) 224 2360 E-mail: midajb@tm.net.my 5th Floor, Menara Yayasan Islam Terengganu Jalan Sultan Omar 20300 Kuala Terengganu Terengganu Darul Iman Phone: 60 (9) 622 7200 Fax: 60 (9) 623 2260 E-mail: midakt@pd.jaring.my 8th Floor, Wisma PKNK Jalan Sultan Badlishah 05000 Alor Setar Kedah Darul Aman Phone: 60 (4) 731 3978 Fax: 60 (4) 731 2439 E-mail: midaas@po.jaring.my Suite 3, 11th Floor Kompleks Teruntum P.O. Box 178 25720 Kuantan Pahang Darul Makmur Phone: 60 (9) 513 7334 Fax: 60 (9) 513 7333 E-mail: midaphg@po.jaring.my

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5th Floor, Bangunan PKINK Jalan Tengku Maharani Puteri 15000 Kota Bharu Kelantan Darul Naim Phone: 60 (9) 748 3151 Fax: 60 (9) 744 7294 E-mail: midakb@po.jaring.my 2nd Floor, Wisma Wan Mohamed Jalan Panglima Bukit Gantang Wahab P.O. Box 210, 30720 Ipoh Perak Darul Ridzuan Phone: 60 (5) 253 9300 Fax: 60 (5) 255 2661 E-mail: midaprk@po.jaring.my 3rd Floor, Menara MITC Kompleks MITC Jalan Konvensyen 75450 Ayer Keroh Melaka Phone: 60 (6) 232 2876/78 Fax: 60 (6) 232 2875 E-mail: midamel@po.jaring.my Jalan Lapan Belas, Off Jalan Tun Razak, P.O.Box 11915 88821 Kota Kinabalu Sabah Phone: 60 (88) 211 411 Fax: 60 (88) 211 412 E-mail: midasbh@tm.net.my 4.03 Tingkat 4, Menara PSCI 39, Jalan Sultan Ahmad Shah 10050 Pulau Pinang Pulau Pinang Phone: 60 (4) 228 0575 Fax: 60 (4) 228 0327 E-mail: midapg@po.jaring.my Room 404, 4th Floor Bangunan Bank Negara No. 147, Jalan Satok P.O. Box 716 93714 Kuching Sarawak Phone: 60 (82) 254 251 / 237 484 Fax: 60 (82) 252 375 E-mail: mida_kch@tm.net.my Offices abroad: Level 3, MAS Building 16 Spring Street Sydney NSW 2000, Australia Phone: (61 2) 9251 1933 Fax: (61 2) 9251 4333 E-mail: midasyd@bigpond.net.au 4th Floor, Aoyama 246 Building 5-6-26, Minami-Aoyama Minato-ku, Tokyo 107-0062, Japan Phone: (81 3) 3409 3680 / 3409 3681 Fax: (81 3) 3409 3460 E-mail: midatyo@blue.ocn.ne.jp URL: www.midajapan.or.jp

3rd Floor, Takahashi Building 5-9-3, Nishi-tenma Kita-ku, Osaka 530-0047, Japan Phone: 81 (6) 6313 3121 / 313 3221 Fax: 81 (6) 6313 3321 E-mail: midaosaka@mida.or.jp Embassy of Malaysia 4-1 Hannam-dong Yongsan-gu, Seoul 140-210, Republic of Korea Phone: (82 2) 798 0115 Fax: (82 2) 792 2427 E-mail: midasel@chollian.net Malaysian Friendship and Trade Centre 8th Floor, San Ho Plastics Building 102 Tun Hua North Road Taipei, 105 Taiwan Province of China Phone: (88 62) 2713 2626 Fax: (88 62) 2514 7581 E-mail: midatpe@ms18.hinet.net Consulate General of Malaysia Units 807-809, Level 8, Shanghai Kerry Centre No. 1515, Nanjing Road (West) Shanghai, 200040, China Phone: (86 21) 6289 4547 / 5298 6335 Fax: (86 21) 6279 4009 E-mail: midash@online.sh.cn 42 Avenue Kleber 75116 Paris, France Phone: (33 1) 4727 3689 / 4727 6696 Fax: (33 (1) 4755 6375 E-mail: mida.paris@wanadoo.fr 6th Floor, Rolex Haus Dompropst-Ketzer-Str. 1-9 50667 Cologne, Germany Phone: (49 221) 124 008 / 9 Fax: (49 221) 136 198 E-mail: mida.cologne@t-online.de Consulate of Malaysia 4th Floor Via Vittor Pisani 31 20124 Milan, Italy Phone: (39 02) 6698 4614 / 6698 4647 Fax: (39 (02) 6698 4749 E-mail: midamln@tin.it Embassy of Malaysia Karlavagen 37 P.O. Box 26053 S-10041 Stockholm, Sweden Phone: 46 (8) 791 7690 / 7942 Fax: 46 (8) 791 8761 E-mail: mida@malemb.se 17, Curzon Street London W1J 5HR, United Kingdom Phone: 44 (20) 7493 0616 Fax: 44 (20) 7493 8804 E-mail: midalon@btconnect.com

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Consulate General of Malaysia Malaysian Industrial Development Authority 550, South Hope Street, Suite 400 Los Angeles, CA 90071, United States of America Phone: 1 (213) 955 9183 / 9877 Fax: 1 (213) 955 9878 E-mail: lacamida@aol.com John Hancock Centre, Suite 1515 875, North Michigan Avenue Chicago, IL 60611, United States of America Phone: 1 (312) 787 4532 Fax: 1 (312) 787 4769 E-mail: mida@midachicago.org Consulate General of Malaysia 313 East, 43rd Street New York, NY 10017, United States of America Phone: 1 (212) 687 2491 Fax: 1 (212) 490 8450 E-mail: mida@midany.org 226 Airport Parkway, Suite 480 San Jose, CA 95110, United States of America Phone: 1 (408) 392 0617/8 Fax: 1 (408) 392 0619 E-mail: midasanjose@aol.com 2 Oliver Street, Suite 1107 Boston, MA 02109, United States of America Phone: 1 (617) 338 1128 / 338 1129 Fax: 1 (617) 338 6667 E-mail: midaboston@aol.com Areas/industries where investment is encouraged: • High technology, capital intensive and knowledge driven

industries in areas such as: - Biotechnology; - Advanced electronics; - Optics and photonics; - Wireless technology; - Display technology (TFT, LCD, plasma and parts).

• Manufacture of intermediate goods in industries such as:

- Machinery and equipment; - Components and parts; - Moulds and dies.

• Resourced-based sector, particularly in the following

sectors: - Food; - Value added products from oil palm biomass (particle

board, MDF board and animal feed). • Activities and products in the promoted list (Publication -

Malaysia: Investment in the Manufacturing Sector – Policies, Incentives and Facilities).

Titles of laws and regulations related with investment: • Industrial Coordination Act (ICA), 1975. • Promotion of Investment Act (PIA), 1986. • Income Tax Act, 1967. • Customs Act, 1967. • Free Zones Act, 1990.

• Sales Tax Act, 1967. • Excise Act, 1976. Category: Investment promotion agency.

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MALAYSIAN INTERNATIONAL CHAMBER OF COMMERCE AND INDUSTRY (MICCI) Office/postal address: C-8-8, 8th Floor, Block C Plaza Mont Kiara No. 2, Jalan Kiara 50480 Kuala Lumpur P.O. Box. 12921, 50792 Kuala Lumpur Phone: (60 3) 62017708 Fax: (60 3) 62017705-6 E-mail: micci@micci.com URL: www.micci.com Year established: 1837 Principal functions: • To promote investment and protect free enterprise and the

interest of the international investment community; • To enhance trade, commerce, industry and investment. Services/activities: • Liaises with government ministries and departments; • Provides an information and consultation service; • Issues Certificate of Origin and ATA Carnets. Publications issued: • MICCI Members' Directory. • Investor's Guide. • MICCI Bulletin. • Annual Report. Local branches: MICCI Penang Branch Phone: (60 4) 2270589 Fax: (60 4) 2270124 MICCI Perak Branch Phone: (60 5) 2532233 Fax: (60 5) 2533206 MICCI Johor Branch Phone: (60 7) 2224448 Fax: (60 7) 2248088 MICCI Sabah Branch Phone: (60 88) 248332 Fax: (60 88) 268332 MICCI MNS Branch Phone: (60 6) 2816998 Fax: (60 6) 2844368 Membership structure: 1,050 members. Category: Chamber of commerce.

MALAYSIAN PALM OIL COUNCIL (MPOC) Office/postal address: 2nd Floor, Wisma Sawit Lot 6, SS6, Jalan Perbandaran 47301 Kelana Jaya Selangor Darul Ehsan Phone: (60 3) 78064097 Fax: (60 3) 78062272 E-mail: wbmaster@mpoc.org.my URL: www.mpoc.org.my Year established: 1990 Principal functions: • To improve understanding of palm oil, its applications and its

benefits; • To undertake promotional activities and to remove obstacles

and create opportunities; • To enhance the marketability and image of Malaysian palm oil

in the world. Services/activities: • Promotes a positive image of Malaysian palm oil; • Packages and disseminates plausible technical information to

influence the market; • Generates comprehensive market information; • Collates, analyses and disseminates market information to the

local industry. Publications issued: • 16 Health Facts on Palm Oil. • Fact Sheets on Palm Oil. • Fats in Human Nutrition. • Malaysian Palm Oil - A Success Story. • Malaysian Palm Oil: The Story of a Major Edible Vegetable

Oil. • Malaysian Palm Oil Directory. • Palm Oil and Palm Kernel Oil Applications. • The Use of Palm Oil in Frying. Offices abroad: 62-63, Motijheel Commercial Area 7th Floor, Amin Court Building Dhaka, Bangladesh Phone: (880 2) 9571216 Fax: (880 2) 9551836 E-mail: mpopc@bangla.net 31 Avenue Emile Vandervelde 1200 Brussels, Belgium Phone: (32 2) 7748860 Fax: (32 2) 7794371 E-mail: zainuddin@skynet.be

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Rua Estella, 515-Bloco H - Conj. 192 Vila Mariana 0401-002-São Paulo Brazil Phone: (55 11) 55722699 Fax: (55 11) 50846131 E-mail: mpopc@icn.com.br Shanghai Westgate Mall Co. Ltd. Room 1610B, No. 10, Nanjing Road (W) Shanghai 200041, China Phone: (86 21) 62182085-6 Fax: (86 21) 62181125 E-mail: mpopc@mail.onloin.sh.cn No. 54, Michel Bakhoum Street Dokki-Giza, Cairo, Egypt Phone: (20 2) 7618190 Fax: (20 2) 7618190 E-mail: mpopc@brainyl.ie-eg.com C-10, Gulmohar Park New Delhi 110 049, India Phone: (91 11) 26520500 Fax: (91 11) 26535315 E-mail: mpopc@giasd101.vsnl.net.in 11- 3rd Floor, Leeds Centre Main Boulevard Gulberg III Lahore, Pakistan Phone: (92 42) 5716600-1 Fax: (92 42) 5716602 E-mail: mpopc@brain.net.pk 21515 Hawthorne Boulevard, Suite 690 Torrance, CA 90503, United States of America Phone: (1 310) 9443910 Fax: (1 310) 9443544 E-mail: mpocusa@aol.com URL: www.malaysianpalmusa.com P.O. Box 1591, M.E.C.C. 4301, South Africa Phone: (27 31) 5666171-2 Fax: (27 31) 5666170 E-mail: mpopc@castcoast.co.za Products/commodity responsible for: Palm oil. Category: Market promotion for palm oil.

MALAYSIAN PINEAPPLE INDUSTRY BOARD (MPIB) Office/postal address: Wisma Nanas No. 5, Jalan Padi Mahsuri Bandar Baru UDA 81200 Johor Bahru Phone: (60 7) 2361211 Fax: (60 7) 2365694 E-mail: umum@mpib.gov.my URL: www.mpib.gov.my Year established: 1957 Principal functions: • To provide financial assistance for research; • To negotiate agreement on prices and grades of pineapple; • To regulate production and marketing; • To administer a cess fund and make recommendations

regarding the rate of cess; • To administer quality control programmes; • To collect statistics of the industry; • To handle any other matters affecting the industry. Services/activities: • Undertakes registration of exporters; • Undertakes registration of canneries, transporter and vendor; • Endorses canned/fresh pineapple export’s permit; • Promotes the programmes of marketing development

infrastructure to support the growth of the industry; • Promotes the quality control programmes, which include the

production of fresh pineapple, canned pineapple and pineapple base products to ensure that the quality of the products is within the specification and “Codex Alimentarius” Standard.

Publication issued: • The Malaysian Pineapple Directory. Products/commodity responsible for: Processing of canned pineapple products; processing of related products such as cottage industries, pharmaceuticals and cosmetics; domestic market; export market; and research and development. Areas/industries where investment is encouraged: Canneries; plantations; cottage industries; and research and development. Titles of laws and regulations on foreign investment: • Pineapple Industry (Export Marketing) Regulation, 1957; • Pineapple Industry (Cess on Export) Regulation, 1959; • Pineapple Industry (Fruit Control) Regulation, 1957; • Pineapple Industry (Cannery Control) Regulation, 1959. Category: Commodity board.

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MALAYSIAN RUBBER BOARD (MRB) Office/postal address: Lembaga Getah Malaysia Bangunan Getah Asli (Menara) Tingkat 17 and 18, Bangunan Getah Asli 148 Jalan Ampang 50450 Kuala Lumpur P.O. Box: 10150, 50908 Kuala Lumpur Phone: (60 3) 92062000 Fax: (60 3) 21613139 E-mail: general@lgm.gov.my URL: www.lgm.gov.my Year established: 1998 (as a result of the merger of the Malaysian Rubber Research and Development Board (MRRDB), Rubber Research Institute of Malaysia (RRIM) and Malaysian Rubber Exchange and Licensing Board (MRELB)). Principal function: • To assist in the development and modernization of the

Malaysian rubber industry in all aspects from cultivation of the rubber tree, the extraction and processing of its raw rubber, the manufacture of rubber products and the marketing of rubber and rubber products.

Services/activities: • To implement policies and developmental programmes to

ensure the viability of the rubber industry in Malaysia; • To promote and implement research and development

activities in the production, use and consumption of rubber; • To plan, coordinate and monitor all rubber research and

development activities; • To regulate the rubber industry, in particular in relation to

dealings in rubber, packing, grading, shipping and export of rubber;

• To control and monitor the quality of rubber, rubber planting materials and rubber products;

• To develop, transfer, exploit and promote research findings; • To provide technical, advisory and consultancy services to the

rubber industry; • To administer and manage the fund; • To regulate the Malaysian rubber market and manage the

Malaysian rubber exchange; • To formulate and implement an international marketing

strategy for the rubber industry of Malaysia; • To liaise and cooperate with rubber agencies within or outside

Malaysia to further enhance the rubber industry of Malaysia; • To plan and implement human resources training in line with

the needs of the rubber industry; • To be the resource and information centre for the rubber

industry. Publications issued: • Annual Report. • Journal of Rubber Research. • Malaysian Rubber Digest. • Malaysian Rubber Review. • Monographs.

Local branches: Lot PT. 117753 Jalan Sultan Azian Shah Utara 31400 Ipoh, Perak DR Phone: (60 5) 5485048 No. 23F, Jalan Zaaba 70100 Seremban, Negeri Sembilan DK Phone: (60 6) 7655801 No. 58A, Jalab Buloh Kasap 85000 Segamat, Johor DT Phone: (60 7) 9311512 No. 4, Jalan IM 6/1, Bandar Indera Mahkota 25200 Kuantan, Pahang DM Phone: (60 9) 5721210 Lot 3322, Blok 14, Jalan Sultan Tengah Petra Jaya 93050 Kuching, Sarawak Phone: (60 82) 447977 No. 127, Taman Peringatan Petagas P.O. Box 14890 88859 Kota Kinabalu, Sabah Phone: (60 88) 212139 Rubber Research Institute of Malaysia (RRIM) 260, Jalan Ampang P.O. Box 10150 50908 Kuala Lumpur Phone: (60 3) 42567033 RRIM Research Station RRIM Research Station Sungai Buloh 47000 Sg. Buloh, Selangor DE Phone: (60 3) 61561121 RRIM Research Station Kota Tinggi Batu 3 ½, Jalan Mawai 81900 Kota Tinggi, Johor DT Phone: (60 7) 8831277 Tun Abdul Razak Research Centre Brickendonbury, Hertford SG13 8NL United Kingdom Phone: (44 1992) 584966 Membership structure: 225 members (as of 1994). • Ordinary members: producers, manufacturers' buying agents,

estates' selling agents, brokers, dealers (total 208 as of 1994); • Associate members: overseas members (total 17 as of 1994). Products/commodity responsible for: Natural rubber. Category: Commodity board.

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NATIONAL CHAMBER OF COMMERCE AND INDUSTRY OF MALAYSIA (NCCIM) Office/postal address: 6A, 6th Floor, Menara BGI Plaza Berjaya, 12 Jalan Imbi 55100 Kuala Lumpur Phone: (60 3) 21419600 Fax: (60 3) 21413775 E-mail: enquiry@nccim.org.my URL: www.nccim.org.my Year established: 1962 Principal functions: • To represent the numerous interests of the Malaysian business

community domestically and internationally; • To promote Malaysian exports and investments abroad; • to help create a conducive climate in Malaysia for foreign

investors. • To hold consultative status in dealing with the Government

effecting economic, trade, investment, human resources and infrastructure development.

Services/activities: • Organizes seminars, workshops, symposia, conferences,

exhibitions and trade missions abroad; • Participates in annual dialogues with the Ministry of

International Trade, Ministry of Finance, Ministry of Domestic Trade and Consumer Affairs, Ministry of Human Resources, Customs Department, Prime Minister's Department, Port Klang, Authority Standards and Industrial Research Institute of Malaysia.

Publication issued: • Suara NCCIM (quarterly, English). Membership structure: NCCIM is an umbrella organization grouping five principal Malaysian private sector organizations concerned with commerce and industry. The five NCCIM principal members are: • Malay Chamber of Commerce Malaysia (MCCM); • The Associated Chinese Chambers of Commerce and Industry

of Malaysia (ACCCIM); • Malaysian Associated Indian Chambers of Commerce and

Industry of Malaysia (MAICCI); • Malaysian International Chamber of Commerce and Industry

(MICCI); • Federation of Malaysian Manufacturers (FMM). Category: Chamber of commerce.

NATIONAL TOBACCO BOARD (NTB) Office/postal address: Ibu Pejabat Lembaga Tembakau Negara Peti Surat 198 15720 Kota Bharu Kelantan Phone: (60 9) 7652933 Fax: (60 9) 7642248 E-mail: ltnm@ltn.gov.my URL: www.ltn.gov.my Year established: 1973 Principal functions: • To restructure the production system in order to increase the

efficiency, productivity and viability of the tobacco industry; • To provide proper and adequate infrastructure and support

services (such as extension, enforcement and marketing) for the production of quality tobacco and the orderly growth of the tobacco industry;

• To promote the development of the upstream and downstream activities of the tobacco sector;

• To uplift the socio-economic status of the farmers; • To promote the development of crop integration as an

additional source of income to tobacco farmers in achieving the objectives of the Tobacco Industry Restructuring Plan.

Services/activities: • Provides comprehensive extension services, farm

mechanization and transfer of technology (from seed preparation to marketing activities of cured leaves);

• Provides appropriate research and development (R&D) support;

• Provides adequate funding and proper financial management; • Promotes other food crops to be integrated with tobacco as

an additional income for the farmers and maximizing production resources;

• Stabilizes the industry through a quota system; • Issues licences to curers, grower curers, cigarette

manufacturers and also registers tobacco farmers; • Provides enforcement services to ensure that all rules and

regulations of NTB Acts are adhered to; • Produces and distributes quality tobacco seeds; • Undertakes enforcement activities to ascertain that all the

rules and regulations and techniques are obeyed by all sectors, monitors and takes necessary actions in preventing tobacco smuggling activities;

• Provides effective human resources development and availability of trained and skilled personnel;

• Coordinates between manufacturers, curers and growers. Publications issued: • Annual Report (Malay). • Annual Statistics (Malay/English). • Quarterly Bulletin (Malay).

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Local branches: Throughout Malaysia. Products/commodity responsible for: Tobacco. Training: Courses on tobacco management for curers, farmers and staff. Courses on integrated crop and livestock management fur curers, farmers and staff. Areas/industries where investment is encouraged: Food crops/livestock to be integrated with tobacco. Category: Commodity board. PEPPER MARKETING BOARD Office/postal address: Lembaga Lada Malaysia Lot 1115, Jalan Utama Tanah Putih 93916, Kuching Sarawak, Malaysia P.O. Box: 1653 Phone: (60 82) 331811 Fax: (60 82) 336877, 342690 E-mail: info@mpb.gov.my URL: www.mpb.gov.my Year established: 1972 Principal function: • To be responsible for the statutory grading of all Sarawak

pepper for export, licensing of pepper dealers and exporters, market promotion, farmers’ development, trading and the development and promotion of pepper storage, processing and sterilization facilities.

Services/activities: • Undertakes market regulation through the licensing of

dealers and exporters; • Provides market extension through dialogues and visits to

farming communities; • Conducts domestic and overseas market promotion; • Provides market information service; • Undertakes statutory grading of pepper for export; • Trades in pepper and pepper products; • Undertakes product development on specialty pepper and

new uses of pepper; • Provides laboratory and industrial services including

processing, steam treatment, storage and physical forward market.

Publications issued: • Pepper Market Bulletin (quarterly). • Pepper Industry Bulletin (ad hoc). • Sarawak Pepper Flavours the World (international

cookbook). Local branches: BDC Industrial Area P.O. Box 279, 96107 Sarikei, Sarawak Phone: (60 84) 654161 Fax: (60 84) 653510 Lot 1152 and 1154, SEDC Industrial Estate Jalan Teng Kung Sui P.O. Box 476, 96007 Sibu, Sarawak Phone: (60 84) 211059 Fax: (60 82) 212033 Sub Lot 2, Lot 160 Undup Land District, Km 189 Jalan Sri Aman/ Serian 95007 Bandar Sri Aman, Sarawak Phone: (60 83) 322139 Fax: (60 82) 324069 Batu 9, Jalan Kelupu P.O. Box 74, 96507 Bintangor, Sarawak Phone: (60 84) 691618 Fax: (60 84) 691544 Lot 659, Jalan Industri P.O. Box 87, 94707 Serian, Sarawak Phone: (60 82) 874234 Fax: (60 82) 874234

Lot 3510, Kemena Light Industrial Area No. 3, Jalan Nyigu, 97000 Bintulu, Sarawak Phone: (60 86) 336900 Fax: (60 86) 311651 Lot 1208, Midgulf Building Jalan Permaisuri P.O. Box 1245, 98008 Miri, Sarawak Phone: (60 85) 420705 Fax: (60 85) 420745 Km 8, Jalan Tun Razak, Susur Enam 80200 Johor Bahru, Johor Darul Takzim Phone: (60 7) 2352071 Fax: (60 7) 2369872 Products/commodity responsible for: Pepper and pepper products. Category: Commodity board; commodity standard institute; export marketing board; standard, testing, and inspection body; and government agency.

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THE PALM OIL REFINERS ASSOCIATION OF MALAYSIA (PORAM) Office/postal address 801C/802A, Block B Executive Suites Kelana Business Centre 97 Jalan SS7/2 47301 Kelana Jaya, Selangor Darul Ehsan Phone: (60 3) 74920006 Fax: (60 3) 74920128 E-mail: poram@poram.org.my URL: www.poram.org.my Year established: 1975 Principal functions: • To collectively support and enhance the status and interest

of the palm oil refining industry; • To promote the processing, refining and fractionation of

palm oil and the manufacture of all products and by-products therefrom;

• To project an international image of sophistication and reliability;

• To establish an identity with the public at large as an organization with an important role to play in Malaysia's economic development and as an organization responsibly acting in the interest of the community;

• To be both responsive to the Malaysian Government's overall socio-economic policies and responsible in this role.

Services/activities: PORAM and the Government: Through PORAM, palm oil refiners in Malaysia can act collectively and in unison to better ensure that the Government understands and recognizes the needs and problems of the industry at all times. PORAM is represented in the relevant government bodies, among which are: • Malaysian Palm Oil Board (MPOB); • Malaysian Palm Oil Promotion Council (MPOPC). Services to members: • Provides a continuous flow of valuable information to

members, including market reports, summaries of reports on trade missions and research reports;

• Keeps members informed of new or amended government regulations affecting members;

• Handles government contacts and the interpretation to members of the legislative and administrative actions of government regulations;

• Provides guidance to members on problems arising from government regulations and procedures;

• Provides facilities for members to meet and resolve common problems;

• Provides facilities for arbitration under the auspices of the Association;

• Publishes newsletters, guidebooks, brochures and other documents desirable for the promotion and enhancement of the palm oil refining industry;

• Organizes seminars, workshops and training courses for members;

PORAM and export promotion: PORAM assists members in establishing business contacts and promoting their exports, through a wide range of export promotion activities such as: • Receiving trade delegations, receiving trade enquiries and

channeling them to members; • Organizing trade missions and arranging for members'

participation in government-sponsored missions; • Making recommendations/proposals to Government aimed at

increasing exports of processed palm oil products. PORAM and related organizations: Since its inception, the Association has played significant roles in enhancing the position of the palm oil refining industry in this country as well as abroad. PORAM works closely with the Malaysian Palm Oil Association (MPOA), the Malayan Edible Oil Manufacturers' Association (MEOMA), the Malaysian Oleochemical Manufacturers Group (MOMG) and The Palm Oil Millers' Association (POMA). PORAM is a member of the National Institute of Oilseed Products (NIOP) and the Federation of Oils, Seeds and Fats Associations Ltd (FOSFA International). Together with FOSFA International, PORAM has jointly issued a contract for Palm Oil Products in Bulk (CIF) or more widely known as the FOSFA 81 Contract. PORAM is also a founder member of the ASEAN Vegetable Oils Club (AVOC) and is currently serving AVOC as its Secretariat. Membership structure: 16 members, 57 associate members and supplementary members (subsidiary of full members). The House of PORAM comprises the Chairman of the Association and a ruling Management Board. Members of the Management Board lead the other principal committees which are responsible for specific areas of activity. These committees are: 1. Commercial and Technical Committee; 2. Price Settlement Committee; 3. Arbitration Rules Execution Committee; 4. Associate Members Committee. Products/commodity responsible for: Palm oil products. Category: Trade association.

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MALDIVES ASSOCIATION OF TOURISM INDUSTRY (MATI) Office/postal address: 3rd Floor, Gadhamoo Building Boduthakurufaanu Magu P.O. Box: 2056 Phone: (960) 321701, 326640 Fax: (960) 326641 E-mail: mati@dhivehinet.net.mv URL: www.mati.com.mv/wb/ Year established: 1982 Principal functions: • To enhance economic and tourism development; • To seek membership of all important tourism-related bodies; • To improve organizational capability in serving the members; • To make the Association become nationally and

internationally recognized; • To actively participate in policy formulation and national

development planning activities; • To enhance MATI's role as liaison between the industry and

government; • To provide members with relevant information to improve

their performance. Services/activities: Organizational development: • Provides training; • Conducts studies and research on tourism-related issues; • Maintains a library and computerized database on tourism; • Enhances in-house expertise on relevant areas; • Disseminates information via newsletters, bulletins and

magazines. Sectoral development: • Attempts to obtain development finance; • Undertakes activities to promote tourism; • Attempts to improve the operation of air travel; • Increases management capabilities; • Makes bidding procedures for resort islands more favourable; • Recommends new laws and regulations and suggests

amendments to existing laws and regulations; • Promotes environmentally sound solid waste disposal

methods; • Creates awareness of reef resources management; • Encourages utilization of ozone friendly appliances; • Promotes excursion, diving, marine sports, game fishing,

souvenirs, arts and culture, entertainment. Membership structure: MATI’s membership consists of four classes of members: active members, associate members, members of honour and any other class of member as determined to be accepted by the executive board of MATI. Active membership is open to organizations and individuals operating and/or managing tourist resorts hotels, guesthouses and

vessels with registered beds in the Ministry of Tourism; travel agents; airlines’ national carriers; shipping companies; transport operators; convention organizers; public undertakings; travel writers; tourist service industries and other organizations or individuals directly involved in the tourism or travel industry of the Maldives. Active Members have the right to vote. The Associate Membership of MATI comprises of: tour operators; entities, association, societies and corporations; and local chapters of international tourism organizations, with an interest in the aims and objectives of MATI. Associate Members do not have the right to vote. Areas/industries where investment is encouraged: Tourism promotion: Asia/Pacific and Europe. Category: Industrial promotion organization. MALDIVES INDUSTRIAL FISHERIES COMPANYLIMITED Office/postal address: Block No. 389 Hilaalee Magu Maafannu, Malé 20-04 Phone: (960) 3323932 Fax: (960) 3323955 E-mail: info@mifco.com.mv URL: www.mifco.com.mv Year established: 1 November 1993 Principal functions: • To produce and promote niche-branded, internationally

accredited and 100 per cent Maldivian-origin manufactured products to European and Asian destinations;

• To establish branch offices, agencies and subsidiary companies for the purpose of overseas trading.

Services/activities: • Manages a fleet of vessels to allow for and to assist in its day

to day operations. Category: Industrial promotion organization.

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MALDIVES TOURISM PROMOTION BOARD Office/postal address: 3rd Floor H. Aage, 12 Boduthakurufaanu Magu Malé Phone: (960) 323228 Fax: (960) 323229 E-mail: mtpb@visitmaldives.com URL: www.visitmaldives.com Year established: 1998 Principal functions: • To strengthen and enhance the exclusive image of the

destination in the source markets; • To position the Maldives as a ‘premium’ destination

worldwide; • To achieve the growth targets set for the destination in the

marketing plan for each year; • To diversify the source markets as well as the market

segments to the destination; • To undertake market research to monitor the world

economic conditions and travel trends in order to identify market opportunities;

• To monitor and support the private sector in their operations to maintain viable bed occupancy levels and to iron out seasonal fluctuations in visitor arrivals.

Services/activities: • Promotes the Maldives using various forms of media and

other promotional media. Publications issued: • Resort and Hotel Guides. • Promotional leaflets. • Statistic reports. • Market reports. Offices abroad: Maldives Government Tourist Information Office Aschaffenburger Str. 96g, 63500 Seligenstadt, Germany Phone: (49 6182) 9934 857 Fax: (49 6182) 9934 858 E-mail: info@visitmaldives.de Areas/industries where investment is encouraged: Tourism and fisheries. Category: National tourism board; and tourism promotion board.

MINISTRY OF ECONOMIC DEVELOPMENT AND TRADE Office/postal address: Ghaazee Building Ameeru Ahmed Magu Malé 20-05 Phone: (960) 323668, 3315593 Fax: (960) 323840 E-mail: contact@trademin.gov.mv URL: www.trademin.gov.mv Year established: 1982 Principal functions: • To formulate and implement regulations governing imports

and exports; • To issue import and export licences; • To issue licences for sale of imported goods; • To issue licences for foreign parties who wish to conduct

trading activities in the country; • To inspect and maintain quality control for dried and salted

fish exported from Maldives; • To maintain calibration standards; • To undertake registration of trade marks, shipping marks and

logos; • To formulate industrial development policy; • To promote, regulate and facilitate private sector investment; • To issue licences for fishery activities in the EEZ; • To undertake registration of local and foreign investment; • To organize the national industrial exhibition. Services/activities: As detailed under Principal functions. Publication`: • Diagnostic Trade Integration Study (DTIS) for the Maldives. Titles of laws and regulations on foreign investment: The Companies Act of the Republic of Maldives. Law No: 10/96. Category: Ministry of Trade.

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MARSHALL ISLANDS CHAMBER OF COMMERCE Office/postal address: Majuro, MH 96960 P.O. Box: 1226 Phone: (69 2) 6252525 E-mail: commerce@ntamar.net URL: www.majurochamber.net Year established: 1986 Principal function: • To develop, encourage, promote and protect the commercial,

professional, financial and general business interest of the Marshall Islands;

• To promote the civic interest and the general welfare of the community of the Marshall Islands;

• To extend and promote the trade and commerce and to develop and protect the industry of the Marshall Islands;

• To encourage the development of the transportation and communication facilities and the various natural and human resources of the Marshall Islands;

• To procure and support laws and regulations desirable for the benefit of business in general;

• To provide a forum for the reflection of sentiments of the business community regarding matters affecting its interest;

• To promote and preserve the practice by businesspeople and their employees of sound traditional business ethics.

Publication issued: • Intertrade. • Trade View (monthly, English). • WTCB Directory. Membership structure: The Majuro Chamber of Commerce is made up of around 50 local businesses, which employ approximately 2,000 Marshallese employees with a reported 15,000 dependents. The Chamber is a non-political and non-aligned non-governmental organization and associated with most of the Marshall Island's NGO’s. Category: Chamber of commerce.

TRADE AND INVESTMENT SERVICES DIVISION Office/postal address: Ministry of Resources and Development Majuro, MH 96960 P.O. Box: 1727, Majuro Phone: (692) 6253206/4020 Fax: (692) 6257471 E-mail: rndsec@ntamar.net, rmitisd@ntamar.net URL: www.investinrmi.com Year established: 1988 (re-established in 2000). Principal functions: • To facilitate and promote foreign and domestic investment in

the Marshall Islands; • To increase awareness domestically and internationally of

the Marshall Islands investment climate, on how to conduct business in the country and on potential investment opportunities;

• To assist in the development and improvement of Marshallese products for exports into foreign markets;

• To support and promote the development of small business in the Marshall Islands, both product-oriented businesses, through support for entrepreneurship, particularly among the move vulnerable and economically disadvantaged Marshallese Communities.

Services/activities: Small Business Support Unit: • Acts as point of information and resources for business and

market opportunity assessment; • Organizes and conducts small business management

workshops and seminars aimed at skills training, in collabouration with other agencies involved in business development;

• Assists in developing business plans, proposals, strategic workplans;

• Supports businesses in securing business capital, small business loans, etc.;

• Sets policies, guidelines and standards for the establishment of microenterprise financing services, in cooperation with communities, NGOs and the private sector;

• Identifies and assists in the removal of legal and regulatory barriers to the economic participation of disadvantaged people;

• Advises the Government on business policies conducive to private sector growth;

• Conducts regular surveys among the local business community to determine needs, and respond accordingly;

• Establishes and maintains contacts with other small business support agencies outside the Marshall Islands;

• Develops cooperative partnerships with the Chamber of Commerce and other local businesses not represented in the Chamber;

• Coordinates and cooperates with the local Governments, Ministry of Internal Affairs, academic institutions and other relevant bodies on local business development;

• Encourages, supports and undertakes, where necessary, environmental reviews of business projects, in cooperation with the Environmental Protection Authority and relevant

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local governments, to ensure no undue harm is caused to the natural environment.

Trade Promotion Unit: • Encourages and assists the promotion of Marshallese

produce and products, either in its own right or in cooperation with any organization involved in exporting;

• Conducts and/or facilitates product and market research; • Facilitates and participates in trade fairs/missions, both

regional and international, in order to promote ongoing product development, awareness and support;

• Establishes and maintains a database of export products, including all trade statistics;

• Identifies new trade opportunities; • Conducts ongoing product profiles; • Provides assistance to exporters in the area of customs and

quarantine requirements in overseas markets; • Facilitates the obtaining of funds for the purposes of trade

development and promotion, including discussion and negotiation with aid donors;

• Undertakes research into any aspect of domestic trade, commerce and industry, including the conducting of surveys, gathering statistics and publishing reports from time to time;

• Coordinates with the Ministry of Foreign Affairs in formulating advice for the Government on trade policy;

• Creates and maintains a library of trade-related resources for use by the general public;

• Coordinates and cooperates with the local governments, Ministry of Internal Affairs, Environmental Protection Agency, academic institutions and other relevant bodies on trade-related activities.

Investment Promotion Unit: • Establishes an effective and efficient “one-stop shop” for

foreign and domestic investment; • Coordinates and facilitates investment and trade promotion

with overseas representatives; • Develops and maintains a Foreign Investment Guide; • Coordinates with other agencies involved in investment

promotional activities; • Develops and maintains a national database and tracking

system for foreign investment (Registry of Foreign Investment);

• Develops and maintains a national Reserve List for foreign investment;

• Facilitates current investors and visitors in an efficient and timely manner;

• Develops a list of private sector projects, land and partners available for foreign investment (industry and sector profiles);

• Researches and promotes new investment opportunities; • Establishes a database of potential investors, for use by the

general public; • Facilitates the further development of an enabling

investment environment through close cooperation with the Attorney General’s Office on investment policies and legislation;

• Coordinates with the Ministry of Foreign Affairs in formulating advice for the Government on investment policy and legislation;

• Coordinates with the Marshall Islands Development Authority on the Government’s privatization efforts of SOEs.

Publications issued: • National Investment Policy Statement. • General Guide for Foreign Investors. Offices abroad: Ambassador to Fiji 41 Borron Road P.O. Box 2088 Suva, Fiji Phone: (679) 387899 Fax: (679) 387115 E-mail: rmisuva@sopacsun.org.fj Ambassador to the Republic of China 4th Floor, No. 9-1, Lane 62 Tienmou West Road Shihlin Taipei Taiwan Province of China Phone: (886) 2-2873-4884 Fax: (886) 2-2873-4904 E-mail: rmiembtp@ms41.hinet.net Ambassador to Japan Rm. #101, Meiji Park Heights 9-9 Minamimoto-Machi Shinjuku-ku, Tokyo, Japan Phone: (81 3) 53791701-2 Fax: (81 3) 53791810 E-mail: rmito@din.or.jp Ambassador to the United States of America 2433 Massachusetts Ave., NW Washington, DC 20008, United States of America Phone: (1 202) 2345414 Fax: (1 202) 2323236 E-mail: info@rmiembassyus.org Consul General to the United States of America Suite#103, 1888 Lusitania Street Honolulu, HI 96813, United States of America Phone: (1 808) 5457767 Fax: (1 808) 5457211 E-mail: rmiconsulate@aol.com Permanent Mission to the United Nations 18th Floor, 800 2nd Avenue New York, NY 10017, United States of America Phone: (1 212) 9833040 Fax: (1 212) 9833202 E-mail: rmiun@aol.com Membership structure: The Division currently has two employees in its small business support unit, and two in the trade promotion and investment promotion units. They are under the supervision of the Secretary and Deputy Secretary of the Ministry of Resources and Development. Products/commodity responsible for: All exportable products.

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Training: Small business development, product development, quality standards. Areas/industries where investment is encouraged: Fisheries, tourism, agro-forestry. Titles of laws and regulations on foreign investment: • Foreign Investment Advisory Board Act, 1989. • Foreign Investment Act, 2000. Category: Trade promotion organization; and investment promotion authority.

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DEPARTMENT OF ECONOMIC AFFAIRS Office/postal address: P.O. Box PS-12 Palikir Pohnpei 96941 Phone: (691) 3202646, 3205133 Fax: (691) 3205854 E-mail: invest@fsminvest.fm URL: www.fsminvest.fm Year established: 1996 (successor of the Department of Resources and Development, 1979). Principal functions: • To coordinate and facilitate commerce, industry, trade,

tourism, investment and banking matters at the national government level;

• To provide/facilitate technical assistance to the states. Services/activities: • Coordinates trade information to the state governments and

chambers of commerce in the states; • Provides and facilitates technical assistance in industry and

tourism development; • Promotes investment, tourism and trade opportunities. Publications issued: • FSM Statistical Yearbook (periodical, English). • FSM International Visitor Arrivals; 2002 (periodical,

English). • The FSM Planning Framework, 2000 (triennially, English). • FSM Consumer Price Index (annually, English). • FSM 2000 Population and Housing Census Report

(triennially, English). • FSM Investment Guide (English). • Promotional brochures (English/Japanese). Local branches: Department of Commerce and Industry Chuuk State Government P.O. Box 280 Weno, Chuuk FSM 96942 Phone: (691) 3302552, 3302761 Fax: (691) 3302233 E-mail: ckmedc@mail.fm Department of Commerce and Industry Kosrae State Government P.O. Box 600 Tofol, Kosrae FM 96944 Phone: (691) 3703044, 3703170 Fax: (691) 3702066 E-mail: kosraeci@mail.fm

Pohnpei Foreign Investment Board P.O. Box 539 Kolonia, Pohnpei FSM 96941 Phone: (691) 3206689 Fax: (691) 3205296 Office of Economic Affairs Pohnpei State Government P.O. Box AD Kolonia, Pohnpei FSM 96941 Phone: (691) 3202712, 3202820 Fax: (691) 3205167 E-mail: oea@mail.fm Department of Resources and Development Yap State Government P.O. Box 336 Colonia, Yap FM 96943 Phone: (691) 3502182 Fax: (691) 3502571 E-mail: jgrd@mail.fm Offices abroad: Embassy of the Federated States of Micronesia 1725 N Street, NW Washington, DC, 20036 United States of America Phone: (1 202) 2234383 Fax: (1 202) 2234391 E-mail: fsm@fsmembassy.org Embassy of the Federated States of Micronesia 2nd Floor, Reinanzaka Building 1-14-2, Akasaka 1-Chome Minato-ku, Tokyo 107, Japan Phone: (81 3) 35855456 Fax: (81 3) 35855348 E-mail: fsmemb@fsmemb.or.jp Embassy of the Federated States of Micronesia P.O. Box 15493 Suva, Fiji Phone: (679) 304180 Fax: (679) 304081 E-mail: fsmsuva@sopacsun.sopac.org.fj Office of the Federated States of Micronesia Consulate-General 3049 Ualena Street, Suite 908 Honolulu, Hawaii 96819 United States of America Phone: (1 808) 8364775 Fax: (1 808) 8366896 E-mail: fsmcgm@lava.net Office of the Federated States of Micronesia Consulate-General P.O. Box 10630 Tamuning, Guam 96931 Phone: (1 671) 6469154-6 Fax: (1 671) 6466320 E-mail: fsmcg@kuentos.guam.net

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Products/commodity responsible for: The Department, through the Trade and Investment Unit, promotes the development and export of agricultural and fisheries products and handicrafts, tourism and business development through foreign direct investment. Training: The Department coordinates and facilitates training for personnel from both the private and public sectors. Areas/industries where investment is encouraged: Agriculture, fisheries and tourism. Titles of laws and regulations on foreign investment: • FSM Foreign Investment Act of 1997, PL. No. 10-49. • FSM Foreign Investment Regulations, 1998. • Chuuk State Foreign Investment Act of 1998, CSL No. 4-99-

03. • Chuuk State Foreign Investment Regulations. • Kosrae State Foreign Investment Act of 1998, S.L. No. 6-163. • Kosrae State Foreign Investment Regulations. • Pohnpei Foreign Investor Permit Act of 1986, as amended,

S.L. No. 4L-98-99. • Pohnpei States’s Foreign Investment Regulations, 1999. • Yap State Foreign Investment Act, 2002, Y.S.L. No. 5-72. • Yap State Foreign Investment Regulations. Category: Investment promotion authority; Ministry of Trade; trade facilitation body; trade fair and exhibition authority; and trade promotion organization.

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FOREIGN INVESTMENT AND FOREIGN TRADE AGENCY (FIFTA) Office/postal address: Government Building 11 Sambuu Street, 11 Ulaanbaatar 211238 Phone: (976 11) 326040, 310599 Fax: (976 11) 324076 E-mail: fifta@investmongolia.com URL: www.investmongolia.com Year established: 1996 Principal functions: • To promote and facilitate foreign direct investment and

foreign trade in the country; • To promote industrial development and export growth; • To promote Mongolia as a destination for new investment

and business. Services/activities: Investment Promotion and Cooperation Division: • Carries out investment promotion activities in order to

facilitate the adequate image of Mongolian investment and business environment, including organization of conferences and workshops on investment opportunities in Mongolia and bilateral business meetings, hosting business and trade missions;

• Provides investment matchmaking services to both foreign and Mongolian investors seeking investment and business cooperation; to introduce investment projects to foreign investors;

• Maintains close relations with various government and non-government institutions of Mongolia, as well as foreign embassies and international organizations;

• Prepares various promotional publications and materials on the investment and business climate of Mongolia;

• Handles information database on investment and business climates of countries and regions, as well as on activities of IPAs and international organizations.

Investment Registration and Facilitation Division which provides investors with the following three staged services: • Its pre-registration service focuses on providing investors

with first-hand information, advice and guidance on making investment and doing business in Mongolia, including professional assistance in compiling registration documents;

• Its registration service is directed to issue a certificate of incorporation with foreign investment or representative office based on investor’s application;

• Its post-registration service concentrates on assistances to investors in facilitating initial stages of the investment process and running the business, including supporting import of capital and equipment, issuing official letter to a responsible authority for investor’s residency permission and multiple entry visa to Mongolia, and assisting with guidance on problems faced by investors at relevant authorities level.

Investment, Project and Business Development Division: • Provides entrepreneurs with business start-up related

information including on business legal environment, banking and financing issues, main business costs, site development, licensing regulations;

• Assists entrepreneurs in developing investment project plans, better managing financial and human resources and finding out more about product market;

• Supports entrepreneurs in promoting their products, finding suitable partners for investment projects and bringing their requirements to the policymaking level.

• Assists national export companies in increasing their ability to export to overseas markets by providing in-depth research and market information;

• Organizes overseas trade exhibitions of national export products;

• Maintains close relations with international trade promotion organizations;

• Makes a branding and marketing strategy; • Manages international market and importers database. Information and Planning Team of Administration Division: • Maintains investment database structured by sectors and

countries; • Makes analysis on investment trend and process investment

statistics; • Provides information on investment statistics to

governmental or non-governmental organizations, companies and investors upon request;

• Updates FIFTA website with the latest information on investment, business and trade environment of Mongolia;

• Does FIFTA Strategic Planning; • Makes FIFTA quarter and annual reports. Publications issued: • Business and Investment Guide for Mongolia. • Investment Policy Statement. • Sector Profiles (Compiled comprehensive information on

mining, oil, infrastructure, agro-industry, ICT, tourism). • Investment Seeking Project Profiles (compiled investment

seeking project profiles in mining, oil, infrastructure, agro-industry, ICT, tourism sector).

• Mongolian Investment Directory - Business Pages (compiled information on major companies and corporations operating in Mongolia).

• Business and Investment-related Laws and Regulations (over 50 laws and regulations translated into English and compiled).

• “MONGOLIA” brochure. • FIFTA Brochure. • FDI Review. • FIFTA Weekly News. • Multimedia CD-ROM (containes economic, business and

investment environment of Mongolia, particularly, investment guide, investment opportunities, laws and regulations, priority sectors’ information and video presentation).

Offices abroad: FIFTA does not have offices abroad, but has several FIFTA representatives in China, Czech Republic, Germany; Taiwan Province of China, the United Kingdom and the United States of America.

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Products/commodity responsible for: Foreign direct investment; and export items. Training: Occasionally conduct various investment, business and trade promotion seminars and courses. Areas/industries where investment is encouraged: The existing Foreign Investment Law of Mongolia imposes high potential for foreign investment in all sectors of the economy except in the production of narcotics, guns and explosives, pornography and running a casino. Titles of laws and regulations on foreign investment: • Law on Foreign Investment, 1990 and subsequently revised

in 1993, 1998 and 2002. Category: Investment and trade promotion authority. MONGOLIAN BUSINESS DEVELOPMENT AGENCY (MBDA)* Office/postal address: MBDA Prime Minister Amar’s Street Ulaanbaatar 13 P.O. Box: P.O.-20A, Box-39, Ulaanbaatar Phone: (976 11) 311150 Fax: (976 11) 311092 E-mail: mbda@mongol.net Year established: 1994 Principal functions: • To coordinate and bridge between the private sector and

government organizations; • To provide advice, consultancy, information and training to

private enterprises, foreign companies and international agencies.

Services/activities: • Delivers business consultancy on management, marketing

and financing; • Conducts marketing research; • Prepares business plan, SWOT analysis; • Identifies foreign partners for Mongolian companies,

establishes contacts; • Negotiates with banks, assists in the loan applications; • Provides business information; • Organizes business meetings and training workshops.

Local branches: Arkhangai Rbac Phone/fax: (976 133) 221215 Baganuur Rbac Phone: (976 31) 20422 Fax: (976 121) 1239 Darkhan-Uul Rbac Phone/fax: (976 137) 224610 Dornod Rbac Phone: (976 158) 211802 Khovd Rbac Phone: (976 143) 22210 Fax: (976 143) 21212 Orkhon Rbac Phone/fax: (976 135) 222627 Selenge Rbac Phone/fax: (976 136) 223639 E-mail: selengerbac@mongol.net Sukhbaatar Rbac Phone: (976 151) 2674 Fax: (976 151) 21209 Khubsgul Rbac Phone: (976 138) 221021 Fax: (976 138) 221037 Products/commodity responsible for: Consultancy and business services. Training: • Business English courses (basic, intermediate and advanced); • Managers’ training programme (EU); • MBA outreach programme in cooperation with Maastricht

School of Management. Areas/industries where investment is encouraged: • Small and medium enterprises. • Sectors: food, agriculture, wool and cashmere processing,

leather processing Category: Industrial promotion; and training/research institute.

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MONGOLIAN NATIONAL CHAMBER OF COMMERCE AND INDUSTRY (MNCCI) Office/postal address: J. Sambuu Street 11 Ulaanbaatar 211238 Phone: (976 11) 312501, 327176, 323974 Fax: (976 11) 324620, 312501 E-mail: chamber@mongolchamber.mn,

odonchimeg@mongolchamber.mn, orgil@mongolchamber.mn

URL: www.mongolchamber.mn Year established: 2 July 1960 Principal functions: • To render overall business services to its members and non-

members; • To develop dialogue/partnership with the Government and

its institutions on creating a sound business environment; • To arbitrate foreign trade disputes; • To certify foreign trade documentation; • To register patents and trademarks; • To organize domestic and international exhibitions and fairs. Services/activities: • Renders overall business services to its members and non-

members; • Operates public-private sector counseling committees; • Operates bilateral economic cooperation committees; • Develops dialogue and partnership with the Government and

its institutions on creating a sound business environment; • Arbitrates foreign trade disputes; • Inspects export and import goods on a neutral basis; • Certifies foreign trade documentation; • Registers patents and trademarks; • Promotes export and SMEs; • Organizes domestic and international exhibitions and fairs; • Sends and hosts business missions; • Exchanges business and investment information; • Promotes public relations with the media and member

companies; • Conducts training, seminars and conferences. Publications issued: • Arbitration in Mongolia, 2006. • Bureaucracy index 2006. • Business and development bulletin (monthly). • Business and investment guide. • Business education series (overall 67 series). • Business guide for foreign investors and traders 2006 ( CD-

ROM). • Business Times Newspaper (weekly, Mongolian). • Cleaner production pre-assessment reports. • Consumer confidence index 2002 (English). • Corruption in Business 2002. • Economic overview of Mongolia (annually,

English/Mongolian). • Energy efficiency and cleaner production assessment guide.

• Foreign and domestic survey of agricultural products (twice a year, Mongolian).

• Green paper of Trade and Industry 2007. • Inspiring Mongolia newsletter (twice a year). • Issues of development economy (quarterly, Mongolian). • Market surveys. • Metal, Mineral and Raw Material (twice a year, Mongolian). • MONPRO e-bulletin (monthly). • Quick scan report on energy efficiency. • “White Book” on foreign trade (annually, Mongolian). Local branches: Arkhangai Province; Bayankhongor Province; Bayan-Ulgii Province; Darkhan city; Dornod Province; Dundgobi Province; Erdenet city; Govi-Altai Province; Huvsgul Province; Khenti Province; Khovd Province; Ovorkhangai Province; Selenge Province; Tuv Province; Uvs Province and Zavkhan. Offices abroad: Davaasuren GALTBAATAR No. 2, Xiu Shui Beijie Jian Guo Men Wai, 100600 Beijing, China Phone: (86 10) 85591433 Fax: (86 10) 85751433 Mobile: (86 13) 466781500 E-mail: gabaya2000@yahoo.com Tseeuren BINDERIYA Dietzgenstrasse 31 13156, Berlin, Germany Phone: (49 30) 53663740 Fax: (49 30) 38100554 Mobile: (49 17) 6201100338 E-mail: mnccigermany@online.de Ulambayar ULZIINYAM 6th Floor, Yokohama, World Porters 2-1 Shinko 2 Chome, Naka-ku Yokohama 231-0001, Japan Phone: 045 2222061 Fax: 045-2222062 Choiljilsuren ERDENBCHIMEG Blk.668, Hougang Ave8, # 03-713 530668 Singapore Phone: 6597373298 Fax: 6563879589 E-mail: respect1@pacific.net.sg Munkhuu ENKHBAATAR 52 Chemin des Coudriers 1209 Geneva, Switzerland Phone: (41 22) 7888172 E-mail: enhbaatar.m@magicnet.mn Agvaantseden BAT-ULZII Espce Louise 18 1050 Bruxels, Belgium Phone: (32 25) 125537 Fax: (32 23) 740989 E-mail: batulzii@magicnet.mn

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Damba ENKHTUYA c. buty 7, Landova 1014/15 16300 Praha-Repy Prague, Czech Republic Mobile: (420) 602174371 Fax: (420) 235312506 E-mail: mtteamcz@czn.cz Luvsandash ERDENESUVD Miklosvolgyi Zsoltne Ond vezer u, 4. III.11 2800 Tatabanya, Hungary Phone (36 34) 789491 Fax: (36 34) 789491 E-mail: erdenesuvd@freemail.hu Representative in Turkey Phone: (90 21) 253165-78 Fax: (90 21) 22917595 Mobile: (90 53) 56753631 E-mail: ulaanaat@yahoo.com Zagdaa ALTANKHUYAG Bulivar StroiPhoneei 45 Memerovo 650056, Russian Federation Phone: (38 42) 736724 Fax: (38 42) 734231 E-mail: altaiz@magicnet.mn Banzragch MANALSUREN Ul. Lapina 17-1 Irkutsk 664003, Russian Federation Phone: (39 52) 243667 Fax: (39 52) 335066 Ravdan BAYASGALAN Kejabe Street Norfolk Toers Nairobi, Kenya Phone: (25 42) 522640 Fax: (25 42) 623965 E-mail: msraeb1@yahoo.com Tsedensodnom TSOGTSAIKHAN Artioma str. 77 04050 Kiev 50, Ukraine Phone: (38 044) 5314310 Fax: (38 044) 2447225 Mobile: (38 050) 3107944 E-mail: tsogo@dlkiev.relc.com Nowon-gu Opian office No. 1312 Sangge-dong 1258, Seoul, Republic of Korea Phone: (82 31) 9012690 Mobile: (82 10) 48799959 E-mail: bat_batgerel@yahoo.com Mashlai BATJARGAL Ul. Konstancinska 5 ml 19 02-942 Warszawa, Poland Phone: (48 22) 8425169 Fax: (48 22) 6317758 E-mail: batjargalm2001@yahoo.com Membership structure: Over 1500 members including private and public companies.

Products/commodity responsible for: Trade and industry promotion service. Training: • Courses on management, marketing, finance and economy

for domestic Mongolian businesspersons; • Training of director’s assistant; • Training of professional secretary. Areas/industries where investment is encouraged: Agro and food industry sector, bio-eco production, infrastructure sector, tourism sector, information and communication technology sector and other sectors. Titles of laws and regulations on foreign investment: • Foreign Investment Law, 1993 (amendments in 1998 and

2002). • Foreign Trade Arbitration Law, 2003. • The Law of Chamber of Commerce, 1995. Category: Chamber of commerce; industrial promotion; inspection institution; trade facilitation body; trade fair and exhibition authority; training/research institute; and business, export and investment promotion agency.

MYANMAR

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DIRECTORATE OF INVESTMENT AND COMPANY ADMINISTRATION* Office/postal address: 653/691, Merchant Street Pabedan Township Yangon Phone: (95 1) 372855, 372052, 377053, 377104 Fax: (95 1) 254660 E-mail: DICA.NPED@mptmail.net.mm Year established: 1993 Principal functions: • To coordinate foreign and local promotion to invest in

Myanmar; • To appraise the investment proposal and submit to the

Myanmar Investment Commission (MIC) and higher authorities;

• To monitor and report the performance of the permitted enterprises to MIC;

• To register and administer limited companies, joint ventures, partnerships and business associations;

• To coordinate with international and regional organizations regarding trade and investment affairs.

Areas/industries where investment is encouraged: Agriculture sector; agro-supportive industries, export-oriented industries; petrochemical industries; natural resource-based industries; and labour-intensive export-oriented industries. Titles of laws and regulations on foreign investment: • Union of Myanmar Foreign Investment Law, 1988. • Procedures relating to the Union of Myanmar Foreign

Investment Law, 1988. • Myanmar Citizens Investment Law, 1994. • Procedures Relating to Myanmar Citizens Investment Law,

1994. • Myanmar Companies Act, 1914. Category: Investment promotion authority.

DIRECTORATE OF TRADE (Ministry of Commerce) Office/postal address: Building No. 3 Nay Pyi Taw Phone: (95 67) 408234, 408244 Fax: (95 67) 408243 E-mail: dotdg@commerce.gov.mm, dotddg@commerce.gov.mm Year established: 1984 Principal functions: • To collect, process and disseminate trade information; • To establish contacts with foreign buyers; • To provide technical assistance to State economic and private

enterprises. Services/activities: • Disseminates current information on trade development; • Organizes seminars and workshops; • Replies to queries received by telephone, correspondence and

personal visits; • Circulates a fortnightly trade information newsletter. Publication issued: • Trade News (monthly, Myanmar/English). • Commerce Journal (weekly, Myanmar). Areas/industries where investment is encouraged: Agro-based industries. Titles of laws and regulations on foreign investment: • Union of Myanmar Foreign Investment Law, 1988. • State-owned Economic Enterprises Law, 1989. Category: Ministry of Trade; trade facilitation body, trade fair and exhibition authority; and trade promotion organization.

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UNION OF MYANMAR FEDERATION OF CHAMBERS OF COMMERCE AND INDUSTRY (UMFCCI) Office/postal address: No.29, Min Ye Kyawswa Road Lanmadaw Township, Yangon Phone: (95 1) 214344, 214345, 214346, 214347, 214348,

214349 Fax: (95 1) 214484 E-mail: umcci@mptmail.net.mm URL: www.umfcci.com.mm Year established: 1 April 1999 (formerly: Chamber of Commerce and Industry, since 1919). Principal functions: • To participate in the implementation of the four economic

objectives of the State; • To participate in efforts for national economic development; • To safeguard the interest of private business sector; • To cooperate with the State in economic and social

activities; • To lead and cooperate with the business associations; • To act as a bridge between the State and the private sector; • To support for more competitiveness of SMEs and SMIs; • To lead the Myanmar business community into the

globalized economy. Services/activities: • Undertakes activities to promote trade, industry and

investment. Publication issued: • Business (monthly, Myanmar/English). Local Branches: • Divisional chambers in Yangon, Mandalay, Sagaing,

Magway, Bago East, Bago West, Ayeyarwady and Tanintharyi;

• State chambers in Kayin State, Mon State, Rakhine State, Northern Shan State, Southern Shan State, Kachin State, Kayah State and Chin State.

Membership structure: 11,527 members (April 2003). Areas/industries where investment is encouraged: Investment is encouraged for promotion and expansion of exports; exploitation of natural resources which require heavy investment; and acquisition of high technology. Titles of laws and regulations on foreign investment: • The Union of Myanmar Foreign Investment Law, 1988. Category: Chamber of commerce.

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DEPARTMENT OF ISLAND DEVELOPMENT AND INDUSTRY* Office/postal address: Government Offices Aiwo District Phone: (674) 4443191 Fax: (674) 4443791 Year established: 1968 Principal function: To administer: • Telecommunications; • Lands and surveying; • Phosphate industry; • Trade and investment promotion; • Media and news production centre; • Fisheries and marine resources authority; • Agriculture and forestry development; • Government printery; • Environment; • Development projects; • Culture and tourism. Publication issued: Nauru Bulletin (weekly, English). Areas/industries where investment is encouraged: Transport, communications, real estate, trade, culture and tourism, fisheries, science and small-scale industries. Titles of laws and regulations on foreign investment: Foreign Trust, Estates and Wills Act, 1972. Nauru Corporation Act, 1972. Categories: Industrial promotion; investment promotion authority; Ministry of Trade; national productivity centre; state trading organization; trade association; and trade promotion organization.

NEPAL

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BHAKTAPUR CHAMBER OF COMMERCE AND INDUSTRY (BCCI)* Office/postal address: Bhaktapur Industrial District Byasi 15 P.O. Box: 01, Bhaktapur Phone: (977 1) 6611348, 6614851 Fax: (977 1) 6612607 E-mail: bcci@wlink.com.np URL: www.bccinepal.org Year established: 1966 Principal function: • To promote economic, trade and industrial development. Services/activities: • Business advocacy; • Business development services; • Provides and disseminates business information; • Organizes trade fairs, trade fair participation; • Trade delegations; • Export promotion; • Business Membership Organization (BMO) Promotion

Centre; • Product Display Centre; • Handicraft Village. Publications issued: • Newsletter (monthly, Nepali). • Business Directory (biennial, English). Membership structure: 536 members. Products/commodity responsible for: Service for members and non-members businesses of the country and abroad. Training: Export promotion; Chamber management; Business management; Taxation/accountancy; ISO 9001:2000, ISO 14001:2004. Areas/industries where investment is encouraged: Tourism; handicraft development; and modernization of agriculture. Titles of laws and regulations on foreign investment: • Foreign Investment and Technology Transfer Act, 1992. Category: Chamber of commerce.

FEDERATION OF NEPALESE CHAMBERS OF COMMERCE AND INDUSTRY (FNCCI) Office/postal address: Pachali Shahid Shukra FNCCI Milan Marg Teku, Kathmandu P.O. Box: 269, Kathmandu Phone: (977 1) 262061, 262218, 244758, 266889 Fax: (977 1) 261022, 262007 E-mail: fncci@mos.com.np URL: www.fncci.org Year established: 1965 Principal functions: • To promote business and industry while protecting the rights

and interests of business and industrial communities; • To act as a catalyst for business and industrial development; • To advise Government in formulation and execution of

business and industry policies, acts and programmes; • To foster cooperation with national/foreign organizations; • To provide up-to-date information services; • To create awareness and support for quality, environment,

industrial relations, corporate governance, social responsibility, HIV/AIDS, child labour, etc.

Services/activities: • Represents private sector in national/international forums; • Prepares recommendations for promoting exports and

investment; • Promotes joint ventures by organizing foreign investment

promotion meetings; • Promotes participation in national/international trade fairs

and exhibitions; • Promotes better industrial relations; • Provides expertise, information and research services; • Strengthens local chambers and associations; • Promotes entrepreneurship; • Provides "One-Stop Service” to its members; • Conducts trainings and workshops on chamber management,

information exchange, documentation, industrial relations, productivity, agro-entrepreneurship, quality management, environment, etc.

Publications issued: • Directory of Members (biannual, English). • FNCCI Newsletter (monthly, Nepali). • Journal of Industry and Trade. • Nepal and the World - A Statistical Profile (annually). • News and News (monthly, English). Membership structure: 531 members (90 District and/or Municipality level chambers; 64 commodity and/or sectoral associations; 367 leading public and private sector undertakings; 10 bi-national chambers). Training: Organizes training/workshops/seminars on a regular basis.

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Category: Chamber of commerce. FEDERATION OF WOMAN ENTREPRENEURS ASSOCIATIONS OF NEPAL (FWEAN) Office/postal address: Anam Nagar Junction Ramshah Path Kathmandu Nepal Philippines 2330 Phone: (977-1) 2003080 E-mail: info@fwean.org.np URL: www.fwean.org.np Year established: 2002 Principal functions: • To strengthen the practical and technical skills of women

entrepreneurs through the application of basic training on information and communication technologies;

• To engage in capacity building of partner organizations to provide business development services to women entrepreneurs;

• To serve the purpose of a long-distance and continuing education for women in the SME sector entrepreneurs;

• To create conditions conducive for business partnerships, trade collaboration and technology cooperation to meet the challenge of global competition in the New Economy.

Services/activities: • Provides Information and Communication Technology

(ICT) training courses for women entrepreneurs; • Provides virtual product exhibition to project’s beneficiaries

through the WINNER website in promoting their products and services;

• Provides support to project beneficiaries through business matching activities such as linking businesses with potential customers;

Publications issued: • For a full list of papers and reports, please refer to <

http://www.winner-tips.org/article/frontpage/1> Category: Non-profit organization assisting in capacity building for women entrepreneurs. NEPAL CHAMBER OF COMMERCE Office/postal address: Research Section Chamber Bhawan

Kantipath Kathmandu P.O. Box: 198, Kathmandu Phone: (977 1) 4230947 Fax: (977 1) 4229998 E-mail: chamber@wlink.com.np URL: www.nepalchamber.org Year established: 1952 (non-profit organization promotion industrial and commercial development). Principal functions: • To foster positive relationships between the trading

community and industrialists; • To develop links with all commercial, industrial and other

similar associations abroad; • To organize trade fairs; • To issue certificate of origin; • To establish or encourage establishment of academic

technical management, and to organize, workshops, training, seminar and research programme;

• Arbitration. Services/activities: As detailed under Principal functions. Publications issued: • A Guide on Import and Export Procedures and

Documentation. • Chamber News (monthly, English). • Chamber Patrika. • NCC Trade Directory Millennium 2000 (English). • Trade Secrets: The Export Answer Book for Small and

Medium-sized Enterprises, 2001. Local branch: NCC Airport Office Sinamangal, Kathmandu Phone: (977 1) 4499830 Fax: (977 1) 4499831 Membership structure: 1,600 registered members and 12,000 enrolled members (life member, ordinary member, affiliated member, honorary member). Training: • Business management, salsesmanship, export-import

procedure and documentation; • Training on organic product, herbal picking and processing. Areas/industries where investment is encouraged: Medium- and large-scale industries such as hydropower, tourism, agro-processing industries, telecommunication and IT. Titles of laws and regulations on foreign investment: • Foreign investment and one window policy, Industrial

enterprises Act, 1992 (amended). • Enterprises Act, 1992. • Foreign Investment and Technology Transfer Trade Policy,

1992 (amended).

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• Nepal Company Act, 1964 (amended). • Trade Policy, 1992. • Immigration rules, 1994, etc. Category: Chamber of commerce. NEPAL INDUSTRIAL DEVELOPMENT CORPORATION (NIDC) Office/postal address: P.O. Box 10 Durbar Marga Kathmandu Phone: (977 1) 4228322 Fax: (977 1) 4227428 E-mail: nidc@wlink.com.np URL: www.nidc.org.np Year established: 1959 Principal function: • To provide technical and financial assistance to small,

medium and large industrial enterprises in the private sector. Services/activities: • Provides loan facilities for the establishment, operation,

modernization, diversification, expansion and improvement in productivity of enterprises;

• Engages in the establishment of industries and purchases their shares and debentures or underwrites these;

• Acts as a guarantor in favour of debtor industry for loans from local and foreign banks/financial institutions;

• Makes available loans to the industries on the basis of co-financing with banks or other financial institutions jointly or separately;

• Extends loans against hypothecation of movable or immovable property of raw materials or semi-finished goods of the industries;

• Extends loans to industries against title deed of the property, bills of exchange, promissory notes, shares and debentures of a limited company or bonds issued by the Government as additional security;

• Purchases and sells shares, debentures or bonds of the industrial enterprises incorporated as a public limited company through an institution recognized for security exchange in accordance with existing laws of Nepal;

• Engages in studies, research, surveys, analyses in connection with the establishment and operation of industries;

• Mobilizes necessary capital and provides banking facilities, subject to the provisions of the existing Commercial Bank Act, for industrial promotion.

Publications issued: • Annual Report (English). • NIDC Bulletin (irregular, English). • Doing Business in Nepal.

Local branches: Eastern Regional Office Mahendra Chowk Biratnagar, Koshi Zone Phone: (977 21) 24634, 25304 Western Regional Office Prithvi Chok, Pokhara Gandaki Zone Phone: (977 61) 20518, 20083 Mid-Western Regional Office Surkhet Road, Nepalgunj Bheri Zone Phone: (977 81) 520203 Fax: (977 81) 521430 Far-Western Regional Office Chatakpur, Dhanagadhi Seti Zone Phone: (997 91) 21203, 21603 Category: Industrial promotion organization.

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NEPAL RASTRA BANK Office/postal address: Central Office Baluwatar Kathmandu Phone: (977 1) 419804/5/7 Fax: (977 1) 414553, 410159 E-mail: ofg@nrb.org.np URL: www.nrb.org.np Year established: 1956 Principal function: • To enhance economic development through the issuance of

currency notes, maintenance of stability in the exchange rate of the Nepalese currency and mobilization of capital.

Services/activities: • Issues currency notes and coins; • Acts as the controller of foreign exchange; • Determines monetary and credit policies and supervises

compliance thereof; • Undertakes the Government's public debt management; • Acts as banker as well as economic adviser to the

Government; • Discharges other functions such as providing financial

assistance to concerned institutions in the form of agricultural and industrial loans, collecting price statistics, providing training to personnel involved in banking and finance, undertaking research in relevant areas, investing in shares and debentures of different financial institutions in order to strengthen their financial position, etc.

Publications issued: • Annual Report. • Commercial Banking Statistics. • Economic Report. • Main Economic Indicators (monthly). • Macroeconomic Indicators of Nepal (yearly). • Quarterly Economic Bulletin. • A Policy Research Report on Optimal Number Determination

or Regulatory Reform (July 2007). • A Glimpse of Nepal's Macroeconomic Situation (2006) • Other occasional research and survey publications. Local branches: Biratnagar Branch Biratnagar Phone: (977 21) 22590, 22052, 26522 Fax: (977 21) 26519 Birgunj Branch Birgunj Phone: (977 51) 22598, 22053, 21991 Fax: (977 051) 21902

Dhangarhi Branch Dhangarhi Phone: (977 91) 21623 Fax: (977 91) 21322 Janakpur Branch Janakpur Phone: (977 41) 20362, 20182 Fax: (977 41) 20302 Kathmandu Banking Office Thapathali, Kathmandu Phone: (977 1) 248900 to 4 Fax: (977 1) 227378 Nepalgunj Branch Nepalgunj Phone: (977 81) 20110, 20683 Fax: (977 81) 20226 Pokhara Branch Pokhara Phone: (977 61) 20115, 20194 Fax: (977 61) 21561 Siddharthanagar Branch Siddharthanagar Phone: (977 71) 20344, 20295 Fax: (977 71) 20189 Category: Banks.

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RASTRIYA BANIJYA BANK* Central Office Singhdarbar Plaza Ramshah Path Kathmandu Phone: (977 1) 4252595 Fax: (977 1) 4252931 E-mail: rbb.info@rbb.com.np URL: www.rbb.com.np Year established: January 1966 Principal functions: • To accept deposits; • To grant loans and advances; • To invest in government securities, treasury bills, debentures,

shares, etc.; • To establish letter of credit; • To perform government transactions in those areas where

there is the absence of Nepal Rastra Bank (central bank); • To undertake other services including issuing and purchasing

travellers’ cheques, buying and selling foreign currencies, remitting funds;

• To provide banking services in rural areas and provide credit to small business enterprises under the Priority Sector Credit Programme.

Services/activities: • Provides banking services; • Provides technical guidance and financial assistance under the

following programmes: - Intensive banking programme, - Banking with the poor, - Production credit for rural women, - Microcredit project for women, - Biogas programme, non-polluted electric vehicle.

Publications issued: • RBB Newsletter (monthly, English/Nepali). • Balance Sheet (annual, English/Nepali). • Statistical Bulletin (quarterly, English). • Upahar (journal, English/Nepali). Local branches: There are 164 branches located in various parts of the country as well as 24 exchange centres and 8 supervision offices. Bhadrapur Branch Bhadrapur, Mechi Zone Phone: 20193, 21109 Fax: 20061 Bhairahawa Branch Bhairahawa, Lumbini Zone Phone: 20136, 20321 Fax: 22302

Biratnagar Branch Biratnagar, Koshi Zone Phone: 22431, 22451, 26582 Fax: 30207 Birgunj Branch Birganj, Narayani Zone Phone: 22780, 22590 Fax: 22080 Main Branch Office, Kathmandu Bishal Bazaar Kathmandu, Bagmati Zone Phone: 223794, 220138, 222437 Fax: 228337 Nepalgunj Branch Nepalgunj, Bheri Zone Phone: 20161, 20309 Fax: 21513 Pokhara Branch Pokhara, Kaski, Gandaki Zone Phone: 20084, 21100 Fax: 20084 Rani Branch Mills Area Rani Biratnagar, Koshi Zone Phone: 22432, 24561 Fax: 26685 Offices abroad: Agencies have been established with major banks throughout the money market in the world. Areas/industries where investment is encouraged: Agriculture, tourism, etc. Titles of laws and regulations on foreign investment: Foreign Investment Act. Category: Financing organization.

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TRADE AND EXPORT PROMOTION CENTRE Office/postal address: P.O. Box 825 Phone: (977 1) 5525348, 5525362,5525348 Fax: (977 1) 5525464 E-mail: info@tepc.gov.np URL: www.tepc.gov.np,

www.himalayantradepointkathmandu.com Year established: 2006 Principal functions: • To advise the Government of Nepal in formulating the

policies needed for developing and expanding trade and export of the country;

• To promote the national economy by developing and expanding trade;

• To organize trade fairs and exhibitions at national and international level for the promotion of trade;

• To expand national and international markets for agro and non-agro products produced in rural areas and thereby assist in poverty alleviation through the development of the rural economy;

• To organize programmes by coordinating the bodies concerned with a view to increasing the production of exportable products,

• To identify markets for exportable products and thereby to provide support for trade diversification;

• To establish institutions for export promotion and trade diversification and to provide necessary support to the established institutions;

• To exchange technical cooperation on import, export and trade management amongst foreign countries and international organizations/institutions for upgrading the quality of exportable products;

• To design appropriate programmes so as to attract investment for export-oriented and import-substitution projects at national and international level;

• To collect trade-related information and knowledge-based matter and to perform tasks relating thereto as an information-pool;

• To identify the problems arisen in foreign trade and provide the Government of Nepal with advice for the solution thereof;

• To provide support for market testing of exportable goods; • To organize buyers-sellers meet at national and international

level and conduct various types of seminars, workshops and trainings;

• To simplify quality control, insurance, transportation, among others of exportable goods and services and to provide support for promotion and enhancement of other services related to the export business.

Services/activities: • Advises the Government of Nepal on trade-related matters

and formulates trade policies to promote and expand trade and exports of the country;

• Identifies new exportable products and undertakes market exploration;

• Conducts quality improvement of traditional as well as new exportable products;

• Organizes, coordinates and arranges the participation in national as well as international trade fair/exhibitions, including single country trade fairs and product development events, etc.;

• Maintains the trade data bank through field surveys, study tours and acquisition of trade-related information through various sources and disseminates information;

• Uses a partnership approach in working with the private and public sectors in promoting and developing trade and exports of Nepal;

• Organizes and arranges export and trade-related workshops, seminars and training programmes;

• Publishes overseas trade statistics, bulletin, company and product profiles, brochures and annual reports, etc.;

• Organizes and arranges activities like buyer-seller meetings and product development pilot schemes;

• Operates trade point programme. Publications issued: • A Glimpse of Nepal’s Foreign Trade, 2006. • Export Directory of Nepal, 2006. • Nepal Export Trade Directory, 2006. • Nepal Overseas Trade Statistics (annually, latest 2005/2006). • Nepal Trade and Transit Agreements (irregularly). • Nepal Trade Bulletin (quarterly). • Profile of Nepalese Gold and Silver Jewellery, 2005. • Profile of Nepalese Hand Knitted Woolen Carpets, 2005. • Profile of Nepalese Handicraft Products, 2005. • Profile of Nepalese Leather Goods, 2005. • Profile of Nepalese Pashmina Products, 2005. • Profile of Nepalese Ready-made Garments, 2005. • Profile of Nepalese Semi-Precious Stones of Nepal, 2005. • Vyapar Prabardhan Samachar Sewa (monthly, Nepali). • List of Exportable and Potential Products of Nepal. • Survey studies and reports. • Trade and Export Promotion Centre (TEPC) brochure. Local branch: Eastern Regional Office Biratnagar, P.O. Box 14 Phone: (977 1) 21522054 Fax: (977 1) 21526350 E-mail: tpcbrt@nns.com.np Areas/industries where investment is encouraged: All industries except defence-related industries, cigarettes and bidi, and alcohol (excluding 100 per cent export- oriented). Titles of laws and regulations on foreign investment: • Arbitration Act, 2038 (1981). • Bonus Act, 2039 (1980). • Company Act, 2053 (1997). • Contract Act, 2056 (2000). • Customs Act, 2019 (1962). • Development Bank Act, 2052 (1995). • Environment Protection Act, 2053 (1997). • Environment Protection Regulation, 2054. • Essential Services Act, 2014 (1958). • Excise Act, 2058 (2001).

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• Export Import Control Act, 2034 (1978). • Financial Act, 2059 (2002). • Foreign Exchange Regulation Act, 2019 (1962). • Foreign Investment and Technology Transfer Act, 2049

(1992). • Income Tax Act 2058 (2002). • Income Tax Rules, 2059 (2002). • Industrial Enterprise Act, 2049 (1992). • Industrial Policy, 1992. • Labour Act, 2048 (1992). • Labour Rules, 2050 (1994). • Mountaineering Rules, 2036 (1980). • Patent, Design and Trade Mark Act, 2022 (1965). • Tourism Act, 2035 (1978). • Travel and Trekking Agency Rules, 2037 (1981). • Value Added Tax Act, 2052 (1996). • Value Added Tax Rules, 2053 (1997). Category: Trade promotion organization.

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CHAMBER OF COMMERCE AND INDUSTRY OF NEW CALEDONIA Office/postal address: 15, Rue de Verdun 98849 Noumea Cedex P.O. Box: M3 Phone: (68 7) 243100 Fax: (68 7) 243131 E-mail: cci@cci.nc URL: www.cci-nc.com Year established: 1879 Principal function: • To inform, advise and guide the management of industrial and

commercial enterprises; • To represent companies by giving advice to the Government

in the areas of laws, decrees and regulations on commerce, industry, services, tariffs and tax collection;

• To train members; • To manage infrastructure: the chamber runs the international

airport of Nouméa-La Tontouta and the airports of Magenta and the Pins Islands.

Services/activities: Provides services in the following areas: • Commerce; • Commercial monitoring; • Industry; • Services and tourism; • Foreign trade; • Company coordination; • Documentation; • Communication. Publication issued: • Aéroport international de Nouméa-la Tontouta. Rapport

d’activité 2004. • CCInfo (bi-monthly, French). • Chambre de commerce et d'industrie de Nouvelle-Calédonie.

Rapport d’activité 2004. • Investor’s Guide to New Caledonia. • La chambre de commerce et d’industrie. Le réseau au service

des entreprises calédoniennes (French/English). • Various guides on doing business, on regulations, etc.

(French). Local Branches: Rue Duvergier P.O. Box 88 Bourail 98870 Phone: (68 7) 441190, 441744 fax: (68 7) 441480 E-mail: brl@cci.nc

Immeuble Auguste Henriot RT1 P.O. Box 434 Kone 98860 Phone: (68 7) 472043, 413126 Fax: (68 7) 473378 E-mail: kne@cci.nc Immeuble administratif Rue Baudoux Koumac Phone: (68 7) 423615 Fax: (68 7) 423615 E-mail: kmc@cci.nc PO Box 23 Poindimie 98822 Phone: (68 7) 427474 Fax: (68 7) 427458 E-mail: pdm@cci.nc Membership structure: 8456 Members, of which 3269 represent the commercial sector, 3649 the service sector and 1538 the industrial sector (in 2004). Products/commodity responsible for: International airport of Nouméa-La Tontouta and the airports of Magenta and the Pins Islands. Training: Members are trained according to their needs, the areas of focus are: • Continuing vocational training (FPC); • Apprentice training centre (CFA); • School of management and commerce (EGC). Category: Chamber of Commerce.

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DEPARTMENT OF AGRICULTURE, FORESTRY AND FISHERIES (DAFF) Office/postal address: P.O. Box 74 Alofi Phone: (683) 4032 Fax: (683) 4010, 4079 E-mail: tomanogi_t@yahoo.com Year established: 1956 Services/activities: • Liaises with market growers regarding the possible export of

produce and methods of production; • Undertakes quality control and quality assurance services for

fresh produce exports; • Provides technical advice to the food-processing industries

concerning process control and quality aspects. Publication issued: • DAFF Newsletter (bi-monthly, English/Niuean). Products/commodity responsible for: • All processed food and some fresh produce (taros,

coconut and yams). Category: Commodity board.

PLANNING AND DEVELOPMENT OFFICE, OFFICE OF THE SECRETARY TO GOVERNMENT* Office/postal address: P.O. Box 42 Alofi Phone: (683) 4200, 4224 to 25 Fax: (683) 4232 Year established: 1984 (formerly: two separate government departments). Principal function: • To undertake planning and development for the Government. Services/activities: • Acts as housing authority; • Handles external affairs; • Undertakes trade and marketing; • Undertakes planning and projects; • Advises on transport policy; • Undertakes business development and loans; • Handles tourism development. Publications issued: • Agriculture Newsletter (quarterly, English/Niuean). • Consumer Price Index (CPI) (quarterly, English). • Tohi Tala Niue (TFN) (weekly, English/Niuean). • Tourism Newsletter (monthly, English). Offices abroad: Niue Consular Office P.O. Box 68 541, Newton Auckland, New Zealand Phone: (64 9) 774081, 389720 Fax: (64 9) 389720 2nd Floor, Samoa House 283, Karangahape Road Auckland, New Zealand Products/commodity responsible for: Handicrafts, honey, fresh vegetables and fruit, root crops. Category: Trade promotion organization.

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COMMONWEALTH DEVELOPMENT AUTHORITY (CDA) Office/postal address: Saipan MP 96950 P.O. Box: 502149 Phone: (670) 2346245 Fax: (670) 2347144 Email: administration@cda.gov.mp URL: www.cda.gov.mp Year established: 1985 Principal functions: • To provide economic loan funds to private and public

sectors for economic development; • To provide aid for the financing of capital improvement

projects undertaken by the Commonwealth and its autonomous agencies;

• To serve as the Northern Marianas development bank. Services/activities: • Acts as the financial advisor to all Government agencies and

concurs on all public debts of the Commonwealth; • Aims to increase the capital market-funding base for

Government and public capital improvement through bond floatation;

• Pursues financing sources to expand its base for direct loans and technical assistance to the Government for its current and future programs;

• Restructures debts and provides loan guarantees through private lending institutions to provide funding for new and on-going development projects;

• Supports marine, agricultural and commercial activities through its loan programs;

• Offers technical assistance to existing businesses, thereby ensuring that clients are equipped with information and skills to cope with dramatic economic shifts;

• Continues to assess means of improving business and investment activities for the islands.

Publications issued: • Economic Indicators Series (quarterly). • Annual report. • Setting Up Business in the CNMI: A Guide for Investors. Local branches: Tinian Office in the King’s Plaza, San Jose Village and Rota Office in BP Building, Songsong Village. Titles of laws and regulations on foreign investment: Public Law 12-32: Investment Incentive Act of 2000. Category: Bank.

SAIPAN CHAMBER OF COMMERCE Office/postal address: CK, Saipan MP 96950 P.O. Box: 500806 Phone: (16 70) 2337150 Fax: (16 70) 2337151 E-mail: executive@saipanchamber.com URL: www.saipanchamber.com Year established: 1959 Principal function: • To develop, encourage, promote, and protect the commercial,

professional, financial and general business interests in Saipan; • To promote the civic interests and the general health and

welfare of the community of Saipan; • To promote trade and commerce and to foster, develop, and

protect the industries of Saipan; • To encourage the development of transportation,

communications, and the infrastructure of Saipan; • To encourage the development of human resources of Saipan; • To initiate, promote, and support laws and regulations which

will benefit business in general; • To provide a forum for the expression of sentiments of the

business community regarding matters affecting its interest; • To promote and preserve the practice of sound business ethics; • To develop and promote working relationships between the

Saipan Chamber of Commerce and its sister chambers in the Commonwealth of Northern Mariana Islands (CNMI), the Micronesian region as well as internationally.

Services/activities: • Provides collective representation and a respected "voice for

business" with the CNMI Government via the chamber’s Government relations programmes;

• Provides access to the chamber’s member information network via fax, newsletter, etc., as well as the resources of the Asia-Pacific Council of American Chambers and the United States Chamber of Commerce, under the Saipan Chamber’s membership in these organizations;

• Provides significantly reduced “chamber member” pricing at seminars and workshops;

• Provides prominent listing in the chamber’s directory and internet webpage free of charge;

• Assists with military visits through the armed forces committee and coordinates discount packages by chamber member companies as well as assist with logistics for military arrivals;

Membership structure: • Regular (business) membership: any person, proprietor,

business, firm, corporation, partnership, joint stock company, association, trust or estate possessing lawful authority to do business in Saipan;

• Associate membership: for persons who are not actively engaged in commerce as management personnel or principles of a company, but who have an interest in the well being of the

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community and the chamber’s purposes. An associate member may vote and may hold office at the board level;

• Non-profit membership: organizations that are chartered by the CNMI Government as non-profit organizations; organizational members are entitled to one vote and may hold office;

• Government Membership: ex-officio Government members: Government departments/divisions by nature of their focus and impact on business matters, are designated as ex-officio members of the chamber. They may designate representatives to chamber committees but are non-voting members, are not required to pay membership dues and are not eligible to hold office at the board level. Government members are non-voting members, are eligible to chair committees, but may not hold office at the board level;

• Honorary membership: distinction in public office or affairs may confer eligibility for honorary membership. Honorary members shall have all the privileges of members, except the right to vote, or hold office, and shall be exempt from payment of dues.

Publications issued: • Stimulating Investment in the CNMI. A summary of the

proceedings of the Marianas Roundtable Economic Conference 2005.

• Chamber of Commerce Newsletter (monthly). Category: Chamber of commerce.

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ALL PAKISTAN COMMERCIAL EXPORTERS ASSOCIATION (of rough and unpolished precious and semi-precious stones) Office/postal address: 1, 2nd Floor, Al-Jalil Market Namak Mandi Peshawar Phone: (92 91) 2213396 Fax: (92 91) 2213520 Mobile: (92 333) 9295040 E-mail: apceap@brain.net.pk URL: pakgemshow.com Year established: 1988 Principal functions: • To aid and stimulate the production and development of

rough and unpolished precious and semi-precious stones marketing and export of stones and to promote business in which Pakistan Commercial Exporters Association of rough and unpolished and semi-precious stones is engaged;

• To promote the correct understanding and unanimity among its members in particular and the businesspersons and industrialists in Pakistan in general on all subjects involving their common goods, and to safeguard their interests;

• To frame rules and regulations governing the export trade in rough and unpolished precious and semi-precious stones and make alterations therein from time to time;

• To make representations to the local and provincial authorities on any matter concerned with trade, commerce and industry of its members;

• To elect or nominate members to represent the Association on any local or public body.

Services/activities: • Diffuses among its members information on all matters

affecting trade and commerce, and collects, prints, publishes, issues and circulates papers, periodicals, books, circulars, statistics and such other publications as may seem conducive to any of these objects;

• Circulates, fosters and stimulates the spirit of mutual self-help on the principal of cooperation and coordination among the members of the Association;

• Diffuses among the members information affecting their trade, commerce and industry, and collects, prints, publishes, issues and circulates papers, periodicals, books statistics and such other publication as may be deemed to conducive to the objects of the Association;

• Renders technical, managerial, supervisory and advisory assistance to members;

• Frames and enforces rules and regulations with a view to regularizing the purchase and sale of the products and to changes therein from time to time in the interest of trade, commerce and industry and the public;

• Attempts to settle or compromise or arbitrate in disputes arising between non-members or between a member and a non-member willing or agreeing to submit to arbitration in accordance with the arbitration rules of the Association;

• Works actively for the eradication of unethical business practices from the field of trade, commerce and industry;

• Appoints delegations to present the case of the members of the Association before the authorities concerned;

• Raises funds to meet the expenses of the Association and sells, mortgages, disposes of or otherwise deals with all or any part of the property of the Association;

• Subscribes, pays or donates money, out of the funds of or collected by the Association for charitable, benevolent, humanitarian or social purposes and raises and maintains funds with a view to providing help to dependents of persons in employment of the Association;

• Buys or acquires, takes on lease or by way of transfer any property, moveable or immoveable, for the purpose of the Association;

• Files, prosecutes, defends or concurs, joins in prosecuting or defending any action, suit, application appeals for or conducive to the objectives of the Association;

• Subscribes to, and sources affiliation with, the Federation of Pakistan Chambers of Commerce and Industry and procures from and such information as may be likely to forward the objectives of the Association;

• Complies with all the requirements of the Trade Organizations Ordinance, 1961 (XLV of 1961) as amended from time to time and directive issued thereunder;

• Carries out all such other lawful functions as may be incidental or conducive.

Local branches: 208 Gems Jewellery Trade Bleanken Street Office Zebunisa Saddar Karachi Phone: (92 21) 5671985 Fax: (92 21) 5687014 E-mail: nauratan@cyber.net.pk No. 4, AandB, Block F, Super Market, F-6 Islamabad Phone: (92 51) 2820453 Fax: (92 51) 2820727 E-mail: gems@comsats.net.pk Camp Office Khawaz Khella, Swat, NWFP Phone: (92 936) 744184 Fax: (92 936) 7454556 E-mail: shuaibzs@hotmail.com Membership structure: 400 members. Products/commodity responsible for: Precious and semi-precious stones. Training: In the process of the establishment of gemstones cutting and Gemological Institute at Peshawar, Pakistan in collaboration with the Export Promotion Bureau, Government of Pakistan. Areas/industries where investment is encouraged: Precious and semi-precious stones mining, cutting and polishing. Category: Trade facilitation body; and training/research institute.

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BOARD OF INVESTMENT (BOI) Office/postal address: Sector G-5/1 Ataturk Avenue Islamabad Phone: (92-051) 9206161, 9207531 Fax: (92-051) 9215554, 9206160 E-mail: mail@pakboi.gov.pk URL: www.pakboi.gov.pk Year established: 1989 Principal function: • To promote, encourage and facilitate both local and foreign

investment in Pakistan. Services/activities: • Assists the Government in the formulation and review of

national investment policy and laws; • Identifies and promotes investment opportunities in different

sectors of the economy; • Acts as a national focal point of contact between the

potential investors and all investment-related government agencies responsible for providing infrastructure facilities, etc. to the investors;

• Enhances Pakistan’s international competitiveness and contributes to its economic and social development;

• Provides support services and assistance to the potential investors to set up or expand their business in Pakistan through One Desk Facilitation Service;

• Makes available all essential information, publicity material and data, etc. to the investors.

Publications issued: Booklet (English): • Pakistan Investment Policies, Incentives and Facilities. Brochures (English): • Explore the Potential of Pakistan - The New Business

Frontier. • Investment Opportunities in Pakistan. • An Open Door for Investors. • A Compendium on Industrial Estates/Zones in Pakistan. Investors’ information guides (English): • Agriculture Sector Profile. • Power Sector Profile. • Small and Medium Enterprise Sector Profile. • IT and Telecom Sector Profile. • Infrastructure Sector Profile. • Oil and Gas Sector Profile. • Tourism Sector.

Local branch: Board of Investment Kandawala Building M.A. Jinnah Road Karachi Phone: (92 21) 9215967 Fax: (92 21) 9215078 Investment Facilitation Centre Peshawar Sarhad Chamber House 2nd Floor G.T. Road Peshawar Phone: (92 91) 9212743, 9212745 Fax: (92-91) 9212751 E-mail: boipeshawar@pakboi.gov.pk Investment Facilitation Centre Lahore 136-B, New Muslim Town Lahore Phone: (92 42) 5843602 Fax: (9242) 5843603 E-mail: zali@pakboi.gov.pk Offices abroad: At present, the Board of Investment does not have offices abroad. However, 31 Honorary Investment Counsellors (HICs) are working for the Board of Investment in 23 countries whose names, addresses (telephones, fax and e-mail) are available on BOI’s website: www.pakboi.gov.pk. Membership structure: 27 members. Products/commodity responsible for: Investment promotion and facilitation to boost socio-economic development in Pakistan. Training: BOI does not conduct any courses for outside participants. Areas/industries where investment is encouraged: Priority sectors for investment in Pakistan are (1) oil and gas; (2) manufacturing and industry; (3) infrastructure; (4) information technology; (5) agriculture; (6) tourism; (7) the social sector; and (8) the services sector. Titles of laws and regulations on foreign investment: Foreign investment is fully protected by: • Foreign Private Investment (Promotion and Protection) Act,

1976. • Protection of Economic Reforms Act, 1992. • Foreign Currency Accounts (Protection) Ordinance, 2001. • Board of Investment Ordinance, 2001. Category: Industrial promotion; and investment promotion authority.

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FEDERATION OF PAKISTAN CHAMBERS OF COMMERCE AND INDUSTRY (FPCCI) Office/postal address: Federation House Main Clifton Karachi 75600 P.O. Box: 13875, Karachi Phone: (92 21) 5873691, 5873693-4 Fax: (92 21) 5874332 E-mail: fpcci@cyber.net.pk, info@fpcci.com.pk URL: www.fpcci.com.pk Year established: 1950 Principal functions: • To advocate the collective opinion, concern and aspiration

of the private sector; • To offer helpful advice and solid assistance to the

Government in its efforts to promote exports, encourage foreign investment and stimulate economic activity;

• To bridge between the private sector and the Government; • To play an active role in presenting problems of trade,

industry and environment and safeguarding the interests of the private sector through constant dialogue with the Government.

Services/activities: • Sponsors general and specialized business and investment

delegations to foreign countries; • Organizes Pakistan’s participation in international fairs and

exhibitions; • Maintains constant liaison with Pakistan diplomatic and

commercial missions abroad; • Exchanges information relating to trade, industry and the

economy with the foreign chambers and institutions; • Encourages leading exporters of the country by giving them

Export Trophy Awards every year; • Mediates in the resolution of commercial disputes between

Pakistani and foreign businesspersons. Publications issued: • Annual Report of FPCCI Activities. • Compendium of G-77 CCI of Developing Countries. • FPCCI Bulletin (monthly). • Pakistan Trade Directory. • Souvenir of Annual Export Trophy Awards. • Brochures of bilateral relations. • Booklet on Regional Economic Groupings. Local branches: Liaison Office in Islamabad: 1st Floor Chamber House, G-8/1 Aiwan-e-Sanat-o-Tijarat Road Phone: (51 92) 2251891-3 Fax: (51 92) 2251894 E-mail: fpcci.isb@cyber.net.pk

Regional Office in Quetta: Lower Ground Floor, Zarghoon Road Chamber of Commerce and Industry Building Quetta Phone: (51 812) 8211943, 2823872 Fax: (51 812) 821948 Zonal Office in Lahore: 50-A, Tufail Road, Lahore Cantt-54810 Phone: (92 42) 6670970-71 Fax: (92 42) 6670972 E-mail: fpcci@brain.net.pk Zonal Office Peshawar: Suite No. 9 and 10, 2nd Floor, Azam Towers Jamrud Road, Peshawar Phone: (51 91) 5704291-2 Fax: (51 91) 5846259 E-mail: fpccipsh@dslplus.net.pk Membership structure: 47 chambers of commerce and industry, and 166 all Pakistan associations of trade and industry. Products/commodity responsible for: Services; training; seminars, conferences, symposia and meetings; and all areas of business and industry. Category: Chamber of commerce. NATIONAL TRADE AND TRANSPORT FACILITATION COMMITTEE (NTTFC) Office/postal address: c/o Pakistan Shippers Council B-1, Federation House, ST-28 Block-5, Main Clifton Karachi 75600 Phone: (92 21) 5822871, 5822872 Fax: (92 21) 5821814 E-mail: nttfc@cyber.net.pk, info@nttfc.org URL: nttfc.org Year established: 2001 Principal function: • To facilitate international trade of Pakistan; • To simplify the documents and procedures related to

international trade of Pakistan and harmonize these with international practices.

Services/activities: • Continuously reviews the trade and transport procedures and

system with a view of update their simplification and harmonization;

• Coordinates efforts of concerned organizations; in the field of facilitation of international trade and transport

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• Collects and disseminates information on international trade and transport formalities, procedures, documentation and related matters;

• Pursues the simplification and alignment of trade and transport documents on the basis of the Untied Nations Layout Key, including documents designed for use in computer and other automated systems;

• Promotes the adoption of standard trade and transport terminology and international codes for trade and transport information.

Publication issued: • Increasing Export and Distribution of Perishables Goods. • Study of Perishable Products – Mangoes. • Minimum Qualification Standard for Freight Forwarders. • Pakistan International Freight Forwarders Association

(PIFFA) Code of Conduct. • Standard Trading Conditions for Freight Forwarders. • Completion Instruction for Goods Declaration Form. • Report on Logistics Security in Pakistan. • Report on Mango Seminar - 13 October, 2004. • Report on TIR Seminar - 30 November, 2004. • Trade Transaction Analysis Report. • Freight Forwarders Report – January 2005. • Logistic Cost Study. Membership structure: The Committee is chaired by the Secretary/Additional Secretary Ministry of Commerce. Representatives of the following organizations are members of the committee: Ministry of Commerce; Ministry of Communications; Ministry of Ports and Shipping; Ministry of Finance; Ministry of Planning and Development; Ministry of Food, Agriculture and Livestock; Ministry of Industries, Production and Special Initiatives; Civil Aviation Authority; Central Board of Revenue; State Bank of Pakistan; Small and Medium Enterprise Development Authority; Pakistan Shippers' Council of FPCCI; Karachi Port Trust; Port Qasim Authority; PNSC/National Ship Owners; Pakistan Railways; Trade Development Authority of Pakistan; Multimodal Transport Operators; Federation of Pakistan Chambers of Commerce and Industry (FPCCI); Insurance Association of Pakistan; Dry Port Operators; Pakistan International Freight Forwarders Association (PIFFA); Customs Clearance Agents Associations; Goods Carriage Associations; Ships Agents Association; Pakistan Bankers Association; International Chamber of Commerce (ICC), Pakistan; Pakistan Horticulture Development and Export Board (PHDEB); Pakistan International Airlines; Karachi International Container Terminal (KICT); Qasim International Container Terminal (QICT); Pakistan International Container Terminal (PICT); Karachi Chamber of Commerce and Industry; Lahore Chamber of Commerce and Industry; Faisalabad Chamber of Commerce and Industry; Sialkot Chamber of Commerce and Industry; Sarhad Chamber of Commerce and Industry; and Chamber of Commerce and Industry, Quetta. Category: Trade facilitation organization.

PAKISTAN READYMADE GARMENTS MANUFACTURERS AND EXPORTERS ASSOCIATION (PRGMEA) Office/postal address: 18-A, Shaheen View Building Block - VI, P.E.C.H.S. Shahra-e-Faisal Karachi 75400 Phone: (92 21) 4549073, 4547912 Fax: (92 21) 4539669 E-mail: info@prgmea.org URL: www.prgmea.org Year established: 1980 Principal functions: • To advise, protect, safeguard and promote the rights,

interests and privileges of its members; • To remove difficulties and shortcomings in the ready-made

garment trade; • To create sympathy and unity among the manufacturers and

exporters of ready-made garments; • To disseminate information of interest to the garment trade

and to print literature conducive to the objectives of the Association;

• To provide forms of contracts and other documents used in garment trade and commerce;

• To encourage and facilitate the settlement of commercial disputes by arbitration or conciliation;

• To consider, initiate and promote improvements in the commercial laws, rules and regulations for representation to the Government;

• To enter into arrangements with the Government conducive to the objectives of the Association;

• To issue certificates in accordance with the requirements of the trade to exercise the rights and objectives of the Association;

• To cooperate and work with other recognized associations, chambers of commerce and industries;

• To organize participation in trade fairs and exhibitions and to organize trade delegations to selected markets abroad;

• To provide service to foreign trade delegations; • To provide advice and guidance to members on trade,

industry and fiscal aspects of production and exports; • To advise the Government on textile negotiations with quota

countries and other related export problems of the members as well as on budgetary, trade and fiscal policies;

• To represent the Association in various government and trade bodies.

Services/activities: • As detailed under Principal functions. Publications issued: • PRGMEA Directory of Members (annually, English). • PRGMEA Newsletter (monthly, Urdu/English). • PRGMEA Circulars (fortnightly, English). • PRGMEA Members Directory CD (annually, English). • PRGMEA Export Excellence Awards Ceremony Brochure

(annually, English).

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Local branches: Zonal Office (North) Prgmea House, 343-A, New Bhabrra Main Ferozepur Road, Lahore Phone: (92 42) 8478909, 8388909, 5852946 Fax: (92 42) 5852946 E-mail: prgmealhr@cyber.net.pk, prgmea_north@yahoo.com Zonal Office (South) 18-A Shaheen View Building, Block-VI P.E.C.H.S., Shahra-e-Faisal, Karachi 75400 Phone: 92 21) 4533327, 4535394, 4313087,4382601-3 Fax: (92 21) 4536686 E-mail: prgmea@cyber.net.pk Sub-Office Sialkot Oberoy Sports Building Near Pakistan Muslim League House Paris Road, Sialkot Phone: (92 432) 597128 Fax: (92 432) 592683 E-mail: prgmea_skt@hotmail.com Membership structure: 1,200 members. Products/commodity responsible for: All sorts of woven ready-made garments, made-ups and accessories. Training: Maintains two Technical Training Institutes (PRGTTI): 18-G, Block-VI, PECHS, Karachi Phone: (92 21) 4526918, 4546446-7 Fax: (92 21) 4546448 E-mail: prgtti@cyber.net.pk 71-L, Gulberg-III, Lahore Phone: (92 42) 9230756, 9230757 Fax: (92 42) 9230758 E-mail: prgtti@sol.net.pk Training is being provided in the fields of special marketing in apparel; quality control and assurance; merchandising; pattern cutting and grading; inventory control and material management; garment machine mechanic courses for computerized pattern generation. Areas/industries where investment is encouraged: Ready-made garment manufacturing and exporting units including both woven and knitted. Titles of laws and regulations on foreign investment: • The Association is registered with the Ministry of

Commerce, Government of Pakistan under the Trade Associations Act in Category-A.

Category: Trade association.

RAWALPINDI CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: 39 Civil Lines Mayo Road Oawalpindi P.O. Box: 323 Phone: (92 51) 5584397 Fax: (92 51) 5586849 E-mail: rcci@rcci.org.pk URL: www.rcci.org.pk Year established: 1952 Principal functions: • To liaise the business community with the Government and

counterparts abroad; • To collect and disseminate commercial and industrial

information; • To organize functions as ISO, TQM and SEMEDA cells; • To stimulate economic and investment activities. Services/activities: • Provides services to the business community. Publication issued: • News Bulletin Trade Directory. Membership structure: 2,500 members. Training: Arranges different training courses. Areas/industries where investment is encouraged: National industrial zone. Category: Chamber of commerce.

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THE SIALKOT CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: Shahrah-e-Awain-e-Sanat-o-Tijarat Sialkot P.O. Box: 1870 Phone: (92 52) 4261881-3 Fax: (92 52) 4267919, 4268835 E-mail: scci@brain.net.pk URL: www.scci.com.pk Year established: 1984 Principal functions: • To promote, aid, develop, stimulate and protect the

economic interest of Pakistan in general and of those engaged in industry, agriculture, commerce, trade, banking an insurance in particular;

• To consider all questions connected with trade, industries, agriculture, manufacture and commerce and to initiate and/or support necessary actions connected therewith;

• To consider, support or oppose legislative or other government measures affecting the economic interest of businesspersons and industrialists and also to make representations to the Government or grievances, if any;

• To adjust controversies between members of the Chamber relating to the commercial, industrial, agricultural and financial interest of the businesspersons and industrialists;

• To arbitrate in settlements of disputes arising out of commercial transactions between parties willing and agreeing to abide by the judgment and decision of the Chamber;

• To communicate with the Chamber of Commerce and Industry of public bodies within or outside Pakistan and to concert and promote measures for the projection of trade, commerce and manufacturers and the labour engaged therein and to remove mutual hardships;

• To establish a commercial and statistical library. Services/activities: As detailed under Principal functions. Publication issued: • Commercial News Bulletin (fortnightly, English/Urdu). Membership structure: More than 5,000 members registered. Products/commodity responsible for: Surgical instruments, sports goods, leather garments, sportswear, musical instruments, military uniforms and badges, martial arts, saddlery, cutlery and kitchenware, etc. Training: Offers short-term, trade-related courses for members as well as non-members.

Areas/industries where investment is encouraged: Manufacturing of surgical instruments, leather garments and sports goods. Titles of laws and regulations on foreign investment: • Trade Policy of Pakistan. Category: Chamber of commerce. TRADE DEVELOPMENT AUTHORITY OF PAKISTAN Office/postal address: 5th Floor, Block-A Finance and Trade Centre Main Shahra-e-Faisal Karachi 75400 P.O. Box: 1293, Karachi Phone: (92 21) 9206487 Fax: (92 21) 9206497 E-mail: tdap@tdap.gov.pk URL: www.tdap.gov.pk Year established: November 2006 (previously: Export Promotion Bureau) Principal function: • To develop and promote exports holistically, through focus,

synergy and with the collective wisdom and counsel of its stakeholders;

• To improve market access through advising the Government on matters of trade diplomacy;

• To lead and promote the ‘business’ image of Pakistan in the key export markets for Pakistani products and services the world over.

Services/activities: • Assists in establishing contact with prospective buyers abroad; • Explores possibilities for export markets and identifies items

possessing export potential; • Publishes regularly specialized publications featuring export

opportunities, foreign trade information, training courses, directory, statistics, etc.;

• Conducts product/market surveys abroad and provides up-to-date intelligence;

• Organizes seminars/conferences and training programmes for motivating people to export and apprises them of ways and means of going about the export business;

• Assists in enhancing the skills and knowledge of established exporters in marketing and promotion for exports;

• Provides inputs, based on its field experience, for the formulation of export policies;

• Issues GSP Certificates; • Organizes exhibitions at home and abroad, and assisting the

participation of exporters in such trade displays;

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• Arranges and programmes the visits of overseas buyers and exploratory missions delegations to Pakistan;

• Assists in resolving trade disputes and operational constraints; • Provides face-to-face counselling to resolve export problems; • Maintains a well-organized library; • Assists in facilitating the standardization and simplification of

procedures; • Assists in overseas publicity to create brand/country/product

awareness; • Enhances the awareness of environmental and social issues

such as child labour; • Helps the industry to adopt standards such as ISO 9000 and

14000; • Promotes buyer-seller contacts; • Recommends the establishment of export-oriented industries. Local branches: 1st Floor, 26-D West Kashmir Plaza Blue Area Islamabad. Phone: (92 51) 9212174, 9204393,9207348 Fax: (92 51) 9211736, 921596, 9205996 62 Garden Block Garden Town, Lahore Phone: (92 42) 9230640-51 Fax: (92 42) 9230609, 9230608 E-mail: lhrhelpdesk@tdap.gov.pk Plot No.24 Phase-V Hayatabad, Peshawar Phone: (92 91) 9217120-5 Fax: (92-91) 9217126 E-mail: tdap.pesh@yahoo.com Shahrah-e-Iqbal Quetta Phone: (92 81) 9201109, 9202491 Fax: (92 81) 9202053 E-mail: tdapquetta@yahoo.com Aisha Chock Gulistan Colony No.2, Public Building Area Sheikhupura Road, Faisalabad Phone: (92 41) 9210202, 9210157 Fax: (92 41) 9210204 E-mail: tdapfsd@fsd.comsats.net.pk 18/A, Govt. Officer’s Residence Golony (GOR), Hyderabad Phone: (92 221) 9200172 Fax: (92 221) 9200156 E-mail: tdaphyd@hotmail.com Paris Road, Sialkot Phone: (92 432) 9250081, 9250083 Fax: (92 432) 9250082 E-mail: tdapskt@brain.net.pk 97-A, Gulgasht Colony, Multan Cantt Phone: (92 61) 9210171-74 Fax: (92 61) 9210172 E-mail: tdapmul@brain.net.pk

764/41, P.O. Ayub Medical College Main Mansehra Road, Abbotabad Phone: (92 992) 380203 Fax: (92 992) 380181 E-mail: tdap_atd@yahoo.com Gul Kada, Saidu Sharif, Swat Phone: (92 936) 9240301 Fax: (92 936) 9240302 E-mail: tdapswat@yahoo.com 63-F, Mirpur Azad Kashmir Phone: (92 92) 58610-45158 Hall No.5, Commercial Building Pakistan Red Crescent Society Building Parsi Colony Road, Sukkar Phone: (92 71) 9310536 Fax: (92 71) 9310537 Publication issued: • Export Statistics and Trends. Category: Trade promotion organization.

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TRADING CORPORATION OF PAKISTAN LIMITED (TCP) Office/postal address: 4th-5th Floor, Block B, Finance and Trade Centre Sharea Faisal Karachi 74400 P.O. Box: 1244, Karachi 74200 Phone: (92 21) 9202947-9 Fax: (92 21) 9202722, 9202731, 9202592 E-mail: tcpkhi@pk.netsolir.com, tcp@tcp.gov.pk URL: www.tcp.gov.pk Year established: 1967 Principal functions: • To export selected items of public sector corporations,

agencies, etc.; • To channel export through TCP to various markets under

credit given by the Government to expand business in areas such as the Commonwealth of Independent States (CIS)/Central Asian Republics (CAR)/Malaysia, African countries, etc;

• To export Pakistani products to new/non-traditional markets by way of giving concessions/incentives by the Government to prospective buyers for capturing new markets;

• To perform the innovative role of undertaking the export of non-traditional items to non-traditional markets on an experimental basis;

• To undertake and develop the export of fresh fruits/vegetables and minerals in collabouration and on a partnership basis with the private sector;

• To import essential commodities in emergent conditions as in the past;

• To import S.B. oil under future PL-480/416 Programme and CC Credit, etc;

• To import palm oil from Malaysia under Malaysian credit; • To import industrial raw materials and other selected bulk

items; • To utilize credit facilities; • To undertake countertrade to discover new markets and to

promote exports, particularly to the countries facing cash constraints;

• To purchase/sell cotton, sugar and other items, etc., as per the directive of the Federal Government;

• To inspect the quality and quantity of brown rice and to issue an authenticity certificate for the export of brown rice to European Union countries.

Local branch: Trading Corporation of Pakistan (Pvt) Limited Regional Office 1st Floor, LDA Plaza Egerton Road, Lahore 54000 Phone: (92 42) 6304349, 6309148, 6316558, 6310980 Fax: (92 42) 6301011 E-mail: tcplhr@yahoo.com, lhr@tcp.gov.pk

Category: Public limited company handling international trade for and on behalf of the federal Government.

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PALAU CHAMBER OF COMMERCE Office/postal address: 3rd Floor Ben Franklin Building W.C.T.C. Shopping Center Koror 96940 P.O.Box 1742 Phone: (680) 4883400 Fax: (680) 4883401 E-mail: pcoc@palaunet.com URL: www.palauchamber.org Year established: 1992 Principal function: • To mobilize the resources of the business community of Palau

to ensure that Palau develops as a free, strong and self-reliant community.

Services/activities: • Represents the business community in Palau Government

committees and working groups such as the school-to-work programme, the committee on population and rights of child, interagency committee, tax advisory taskforce, natural disaster taskforce, as well as other ad-hoc committees created to address short-term issues.

Membership structure: As of 1 March 2006, the chamber of commerce had 79 members and 5 ex-officio members. Any company or individual with a current national business license is eligible to become a member of the Palau chamber of commerce. Category: Chamber of commerce.

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COFFEE INDUSTRY CORPORATION LTD. (CIC) Office/postal address: P. O. Box 137 Goroka Eastern Highlands Province 441 Phone: (675) 7321266,7322466 Fax: (675) 7321431 E-mail: cicgka@datec.net.pg URL: www.coffeecorp.org.pg Year established: 1964 Principal function: • To promote and support the continuing development of a

soundly-based coffee industry in Papua New Guinea in order to maximize financial returns to all coffee producers and to contribute to the Government's economic and social policy goals.

Services/activities: • Promotes Papua New Guinea coffee internally and overseas; • Lobbies on behalf of the Papua New Guinea coffee industry; • Operates pulper maintenance services for growers; • Provides price and marketing information; • Maintains a database for the industry and disseminates

information; • Imposes quality controls through inspection; • Takes part in negotiations at the International Coffee

Organization (ICO); • Enforces ICO requirements; • Undertakes research on coffee; • Undertakes extension services for smallholder coffee

growers; • Administers a price stabilization scheme. Publications issued: • Annual Report. • Coffee Discussion Papers. • Coffee Industry Newsletter. • Coffee Report. • Papua New Guinea Coffee Export Statistics. • Papua New Guinea Coffee Journal. • Technical Advisory Circular. Local branch: Aiyura Office P. O. Box 470 Ukarumpa, Eastern Highlands Province 444 Phone: (675) 7373511, 7373518 Fax: (675) 7373524 E-mail: cofres@datec.net.pg Industry Operations Division Export Control Department P. O. Box 3993 Lae, Morobe Province Phone: (675) 4725044, 4724979 Fax: (675) 4724934

Office abroad: Corporation Representative-United Kingdom St. Lawrence, Kingsway, Hullbridge Essex SS5 6DR, United Kingdom Phone: (44 702) 231285 Fax: (44 702) 232373 E-mail: wheeler@globalnet.co.uk Products/commodity responsible for: Coffee: green bean, roast and ground. Training: • Coffee factory manager course. • National exporter training course. • Coffee quality ratio workshop. Areas/industries where investment is encouraged: Expansion of smallholder production; rehabilitation of the plantation sector; downstream processing; marketing; and quality improvement. Titles of laws and regulations on foreign investment: • Coffee Industry Act of 1991. • Coffee Industry Regulations. Category: Commodity board. DEPARTMENT OF TRADE AND INDUSTRY* Office/postal address Waigani 31 National Capital District Phone: (675) 3011800, 3256080, 3256099, 3259225, 3256047 Fax: (675) 3252403, 3256108 E-mail: tradein@daltron.com.pg Year established: 2000 Principal functions: • To ensure that Papua New Guinea attains maximum benefits

from its participation in international expositions, trade fairs, exhibitions and road shows;

• To undertake market research, formulate export strategies and marketing plans including export analysis on targeted markets;

• To maintain trade control measures as well as to devise relevant control mechanism in order to regulate business and commercial interest;

• To identify potential investment projects and investment project profiles for discussion with potential investors during trade and investment mission overseas;

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• To provide necessary information to potential Papua New Guinea exporters and importers on the trade regimes of overseas markets.

Services/activities: • Provides trade enquiry and information services; • Provides advisory services; • Undertakes market surveys for Papua New Guinea products; • Provides information on overseas markets; • Prepares an exporters register on logs; • Prepares an exporters directory; • Issues log and timber export licenses; • Issues certificates of origin. Publications issued: • A Guide for Papua New Guinea Exports and Importers. • Commodity brochures on Papua New Guinea export products:

coffee, cocoa, tea, forestry, and fisheries and marine resources • Statistical digest. • Papua New Guinea Manufacturers Directory. Local branch: Investment Promotion Authority International Export Promotion Division P.O Box 5053, Boroko NCD Phone: (675) 3217311, 3084444 Fax: (675) 320 2237 E-Mail: iepd@ipa.gov.pg URL: www.ipa.gov.pg Offices abroad: Papua New Guinea High Commission 39-41 Forster Cresent Yarralumla ACT 2600 P.O Box E 432 Kingston, Australia Phone: (05 61 262) 733322 Fax: (05 61 262) 733732 E-mail: kunducbr @hotkey.net.au Papua New Guinea Consulate 320 Adelaide Street Level 3/Suite 12 Brisbane QLD 4000, Australia Phone: (05-617) 3221-7915 Fax: (05-617) 3229-6084 E-mail: pngcg@kundubne.org Papua New Guinea High Commission 279 Willis Street P.O Box 197 Wellington, New Zealand Phone: (05 64 4) 3852474/5/6 Fax: (05 646) 3852477 Papua New Guinea High Commission P.O Box 2447 Suva, Fiji Phone: (05 679) 301244 Fax: (05-679) 300-178

Papua New Guinea High commission P.O Box 1109 Honoria, Solomon Islands Phonel: (05 677) 20561 Fax: (05 677) 20562 Mita Kokusai Building 3F 13 4028 Mita 1 Chome Minato-Ku, Tokyo, Japan Tel: (05 813 3) 4747801, 4 Fax: (05 813 3) 4747275 E-mail: png-tyo@nifty.ne.jp URL: www.homepage.1.nifty.com/png Embassy of Papua New Guinea Ta Yuan Diplomatic Building Beijing, China Phone: (05 86 10 6) 5324312 Fax: (05 86 10 6) 5325483 E-mail: kundubj@public.east.cn.net URL: www.pngembassy.org.cn Embassy of Papua New Guinea 3rd de Roxas corner Gamboa street Makati City, Philippines Phone: (05 63 2) 811 3465 to 66 Fax: (05 63 2) 811 3468 Embassy of Papua New Guinea Panin Bank Centre (6th Floor) Jalan Jendral Sudirman 1 Yakarta 10270, Indonesia Phone: (05 62 21) 725225, 12181742 Fax: (05 62 21) 7201012 E-mail: kdujkt@abn:net.id Consul General Papua New Guinea Consulate P.O Box 1947 Jayapurea 99116, Indonesia Phone: (05 62 967) 531250, 1897 Fax: (05 82 2) 7989856 Email: pngembas1@ppp.kornet.nm.kr Papua New Guinea High Commission 14 Waterloo Place London SWIR 4 AR, United Kingdom Phone: (44 207) 9300922/6 Fax: (44 207) 9300828 Email: kduldn@compusrve.com Papua New Guinea Embassy Avenue de Tervuren 430 Brussels, Belgium Phone: (05 32 2) 7790826/756/609 Fax: (05 32 3) 7727088 Email: kundu.Brussels@skytnet.be Papua New Guinea Embassy 1779 Massahusetts Avenue NW Suite 805 Washington, DC 20036, United States of America Phone: (1 202) 7453680 Fax: (1 202) 7453679 Email: kunduwash@aol.com

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Permanent Mission of Papua New Guinea to United Nations Suite 405 New York, NY 10017, United States of America Phone: (1 212) 5575001 Fax: (1 212) 5575009 Email: pngun@undp.org Papua New Guinea High Commission No. 11, Lingkungan Uthant Ampang 55000 Kuala Lumpur GPO Box 13506 50812 Kuala Lumpur, Malaysia Phone: (603 4257) 5405/ 9260 Fax: (603 4257) 6203 Embassy of Papua New Guinea Unit#210, Doosan We’ve Pavilion Building 58 Soosoong-dong, Jongno-gu Seoul, Republic of Korea Phone: (05 822) 21985771 Fax: (05 822) 21985779 Email: ambassador @kunduseoul.com Membership structure: WTO, APEC, ACP-EU, Pacific Islands Forum, Melanesian Spearhead Group Products/commodity responsible for: Coffee beans, arts and culture, artifacts and handicrafts, vanilla beans, tea, sawn timbers and logs, tuna, reefs fish, bechedemer, scrap metals, and manufactured products. Training: • Textiles training for women • Small Industries development and training • Small Business development Industries where investment is encouraged: Mining, petroleum, tourism, fisheries, agriculture, forestry, cottage. Titles of laws and regulations on foreign investment: • Investment Promotion Authority Act 1992. • Cottage Business Activities Act 2004 Category: Ministry of Trade and Industry.

PAPUA NEW GUINEA CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: P.O. Box 1621 Port Moresby Phone: (675) 3213057 Fax: (675) 3210566 E-mail: pngcci@global.net.pg URL: www.pngcci.org.pg Principal functions: • To provide representation for business people with which the

Government can consult and to promote, support or oppose legislation or other measures affecting the Papua New Guinea business community;

• To promote business interests of private businesses in Papua New Guinea and to further the economic development of Papua New Guinea and to ensure the provision of services and utilities essential to such progress;

• To collect and circulate statistics and other information affecting and relating to the business houses within the Papua New Guinea provinces;

• To play an important role as the representative voice of the business industry in Papua New Guinea, by providing a unified approach to the Government and other organizations.

Services/activities: • As detailed under Principal functions. Local branches: Goroka Chamber of Commerce P.O. Box 332 Goroka, EH Province Phone: (675) 7321319 Fax: (675) 7321839 E-mail: nowek@global.net.pg West New Britain Chamber of Commerce & Industry P.O. Box 27 Kimbe West New Britain Province Phone: (675) 9835154 Fax: (675) 9835526 Email: info@walindi.com Lae Chamber of Commerce P.O. Box 265, Lae, Morobe Province Phone: (675) 4722340 Fax: (675) 4726038 E-mail: lcci@global.net.pg Madang Chamber of Commerce and Industry P.O. Box 673 Madang Phone: (675) 8522440 Fax: (675) 8522506 E-mail: jemessersmith@pioneerbible.org.pg

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New Ireland Chamber of Commerce and Industry P.O. Box 424 Kavieng, New Ireland Province Phone: (675) 9841133 Fax: (675) 9841102 E-mail: pikavieng@datec.net.pg East New Britain Chamber of Commerce & Industry P.O. Box 1335 Rabaul, ENB Province Phone: (675) 9821999 Fax: (675) 9821970 E-mail: rabaulhotel@global.net.pg Sepik Chamber of Commerce and Industry P.O. Box 1229, Wewak East Sepik Province Phone: (675) 8562950 Fax: (675) 8562979 E-mail: wungen@datec.net.pg Western Highlands Chamber of Commerce and Industry P.O. Box 523 Mt. Hagen, Western Highlands Phone: (675) 5422095 Fax: (675) 5422095 E-mail: whpcci@datec.net.pg Milne Bay Chamber of Commerce and Industry P.O. Box 143, Alotau, Milne Bay Province Phone: (675) 6411290 Fax: (675) 6411290 E-mail: grettak@daltron.com.pg Oro Chamber of Commerce and Industry P.O. Box 393, Popondetta, Oro Province Phone: (675) 3297197 Fax: (675) 3297193 Email: pricerite@datec.com.pg Sandaun Chamber of Commerce & Industry P.O. Box 290, Vanimo, West Sepik Province Phone: (675) 8571366 Fax: (675) 8571309 Email: dvisser@daltron.com.pg Category: Chamber of commerce.

PORT MORESBY CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: 6th Floor, Monian Tower Douglas Street Port Moresby P.O. Box: 1764, Port Moresby Phone: (675) 3213077, 3213254 Fax: (675) 3214203 Email: info@pomcci.org.pg, bizcentre@pomcci.org.pg URL: www.pomcci.org.pg Principal functions: • To promote the business interests of private business in Port

Moresby and to further the economic development of Port Moresby;

• To ensure the provisions of services and utilities essential to such progress;

• To promote, support or oppose legislation or other measures affecting the business community;

• To collect and circulate statistics and other information relating to the business of our members;

• To promote and encourage the memberships of small businesses;

• To facilitate the voluntary settlement of disputes arising between our members.

Services/activities: The Port Moresby Chamber of Commerce and Industry operates a Trade Information Services which has a library with trade directories, market studies, trade magazines, books and brochures and catalogues on products, export and import procedures, trade shows, conference seminars, and training courses. Publications issued: • Port Moresby in Brief. • E-News. Membership structure: 160 Members. Category: Chamber of commerce.

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BANGKO SENTRAL NG PILIPINAS (BSP) Office/postal address: International Department Bangko Sentral ng Pilipinas A. Mabini corner Pablo Ocampo Sr. Sts. Malate, Manila 1004 Phone: (63 2) 536 6077 Fax: (63 2) 536 0053 E-mail: cgonzalez@bsp.gov.ph, bspmail@bsp.gov.ph URL: www.bsp.gov.ph Year established: 1993 (formerly Central Bank of the Philippines, 1949-1993) Principal functions: On trade: • To review and formulate policies and rules governing

international trade and disseminate these to the public; • To provide rediscounting of export financing granted by

banks; • To compile/prepare reports on the country’s balance of

payments, showing information on trade and investments, among others;

• To compile data on trade-related external debt and related transactions;

• To organize and conduct/participate in meetings/dialogues with exporters to discuss the export outlook and issues affecting exporters.

On foreign investments: • To review and formulate policies and rules governing

foreign investments (inward and outward) and disseminate these to the public;

• To register inward foreign investments and to monitor transactions pertaining to registered investments;

• To evaluate applications of Philippine residents to purchase foreign exchange for outward investments that require prior BSP approval and registration;

• To compile data on registered investments and inflows and outflows of foreign exchange pertaining to foreign investments.

Under existing rules, foreign investments are required to be registered with BSP (through the International Department) if the foreign exchange to service the repatriation of capital and the remittances of dividends, profits and earnings thereon shall be purchased from the Philippine banking system. Foreign direct investments in equity such as shares of stocks of Philippine corporations are required to be registered directly with the BSP, together with investments in: (1) peso time deposits with maturity of at least 90 days; (2) government securities; and (3) money market instruments. Foreign investments in stocks listed in the Philippine Stock Exchange (PSE) purchased thru the PSE trading floor may be registered directly with commercial banks, which are required to report to the BSP such registration of investments as well as other related transactions on registered investments. BSP delegated to commercial banks the registration of foreign investments in PSE-listed stocks acquired through the PSE-trading floor.

Services/activities: • Renders advice and services to exporters and importers on

banking procedures, and trade documentation; • Monitors compliance of banks/exporters/importers with the

BSP export and import rules including reporting requirements;

• Evaluates and acts on requests to purchase foreign exchange to service trade payments that do not squarely fall under existing rules;

• Monitors credits granted by/outstanding credits of selected government financial institutions to small- and medium-scale export enterprises;

• Assists in conducting of studies for further simplification of export/import procedure s/documentation and export financing needs of exporters;

• Publishes the annual “Directory of Philippine Merchandise Exporters”;

• Actively participates in meetings of the Export Development Council.

Publication issued: • Directory of Philippine Merchandise Exporters (annually,

English). Titles of laws and regulations on foreign investment: • BSP Circular No. 1389 (Consolidated Foreign Exchange

Rules and Regulations) dated 13 April 1993, as amended. Category: Banking - statutory and public BOARD OF INVESTMENTS (BOI) Office/postal address: Industry and Investments Building 385 Sen. Gil Puyat Avenue Makati City 1200 Metro Manila 1200 Phone: (63 2) 6976682, 8901332, 8953641 Fax: (63 2) 8953521 E-mail: osac@boi.gov.ph URL: www.boi.gov.ph Year established: 1967 Principal functions: • To promote domestic and foreign investments by identifying

investment opportunities, providing investor assistance, encouraging regional dispersal of industries, and broadening the entrepreneurial base;

• To build an environment conducive to the expansion of existing industries and investments, and what will attract new capital;

• To enhance worldwide competitiveness of Philippine industries.

Service/activities:

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• Information assistance to local and foreign investors; • Timely investment advice and facilitation regarding investors’

business transaction; • Assistance in the selection of ideal investment location; • Joint Venture Matching Services for international local and

foreign entrepreneurs; • Investment advice and facilitation for SMEs; • Business linkages with the public and private sectors; • Evaluation and supervision of investment applications; • Training on Investment Promotion; • Seminar on Investment Networking for Local Executives; • Facilitation of Environmental Clearance Certificate and

advocacy for environment-related projects; • Investment briefings, inbound and outbound missions,

seminars and conferences for local and foreign investors; • After-sales service through the Investment Promotion

Network (IPN), a system of hotlines connecting Investment Promotion Units (IPUs) across 24 related government agencies;

• Entrepreneurial assistance to Overseas Filipino Workers; • Industry sectors planning and preparation of Industry sector

profiles. Local branches: BOI-Cagayan de Oro Extension Office c/o DTI-Region X Corrales-Luna Streets, Cagayan de Oro City Phone: (63 7) 22278, 723604 BOI-Cebu Extension Office Espina Building 135 Juana Osmena Extension Capitol Site, Cebu City Phone: (63 2) 10017 Fax: (63 2) 52660 BOI-Davao Extension Office c/o DTI-Davao Escalona Building, 3/F Ponciano Reyes Street, Davao City Phone: (63 7) 6841, 5250, 8984 BOI-Iloilo Extension Office Cnr. J.M. Basa and Peralta Streets, Iloilo City Phone: (63 2) 70060 Fax: (63 2) 70083 BOI-Legaspi Extension Office Del Rosario Building Rizal Street, Legaspi City Phone: (63 2) 3347, 23307 Fax: (63 2) 3307 Publications issued: • Annual Report, 2001. • BOI-Approved Projects under EO 226. • Briefing Folios with Basic Facts on the Philippines. • Checklist on Doing Business in the Philippines. • Foreign Investments Act of 1991 (R.A. 7042). • Investment Priorities Plan. • It's a Pleasure to Do Business in the Philippines (English/

Japanese/Chinese/Korean). • Omnibus Investments Code of 1987 (E.O. 226). • Philippines Handy Economic and Trade Indicators.

• The Philippines: Your Competitive Edge. • Primer on Built-Operate-Transfer Scheme. • Primer on Built-Operate-Transfer (BOT) and Built Transfer

(BT) Schemes. • Primer on Foreign Investment Policies in the Philippines. • Primer on Foreign Investments Act of 1991. • Primer on Special Investors Resident Visa (SIRV). • Rules and Regulations to Implement E.O. 226. Areas/industries where investment is encouraged: Listed in annual Investment Priorities Plan. Titles of laws and regulations on foreign investment: • Omnibus Investments Code of 1987 (E.O. 226). • Rules and Regulations to Implement E.O. 226. • Foreign Investments Act of 1991. Category: Investment promotion authority. BUREAU OF PRODUCT STANDARDS (BPS) Office/postal address: 3/F, Trade and Industry Building 361 Sen. Gil J. Puyat Avenue Makati City 1200 Phone: (63 2) 7513123, 7514736 Fax: (63 2) 7514706 E-mail: bps@dti.gov.ph URL: www.bps.dti.gov.ph Year established: 20 June 1964 Principal function: • To develop, implement and coordinate standardization

activities in the Philippines. Services/activities: • Standards development; • Standards promotion and media relations; • Standards information services; • Enforcement of consumer assistance; • Product testing services, and certification programme; • WTO/TBT enquiry print and services; • International relations; • Special projects; • Registration of assessors services; • Financial, administrative, human resource development, and

information technology services. Publications issued: • BPS Information Kit (English). • List of Philippine National Standards (PNS) under

Mandatory Product Certification. • Product Guides. • List of Companies with PS/ICC (monthly, English).

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• Catalogue of Philippine National Standards. • BPS Directions (through e-mail). Products/commodity responsible for: All industrial products. Training: Seminars on ISO 9000 - Quality Management, ISO 14000 Environmental Management System and other Philippine National Standards. Category: Standard, testing, certification, and inspection body. CEBU CHAMBER OF COMMERCE AND INDUSTRY(CCCI) Office/postal address: 11th and 13th Avenue North Reclamation Area Cebu City 6000 Phone: (63 32) 2321421-24, 4120137 Fax: (63 32) 2321422,4129461 E-mail: tcpono@cebu-chamber.com URL: cebubusinesswebportal.com, www.esprint.com/~ccci, Year established: 1913 Principal functions: • To promote business and investment development; • To enhance SME development. Services/activities: • Organizes fairs and exhibits; • Provides training services; • Disseminates information and maintains databases; • Encourages labour and management cooperation; • Establishes industry-academic linkage. Publication issued: • Chamber Updates (monthly, English). Local branches: 32 affiliated industry and professional associations with CCCI. Membership structure: 2,436 members [936 direct members and 1,500 indirect members (32 affiliated sectoral associations)]. Training: • Sales and Marketing; • HR Development; • E-Commerce; • Global Competitiveness Training.

Areas/industries where investment is encouraged: Information and communication technology; tourism; light engineering; electronics; semi-conductors; food and agriculture; and food processing. Category: Chamber of commerce; commodity board; industrial promotion; inspection institution; investment promotion authority; productivity centre; shipper's council, port authority, national shipping corporation; trade association; trade facilitation body; trade fair and exhibition authority; trade promotion organization; and training/research institute. DEPARTMENT OF TRADE AND INDUSTRY (DTI) Office/postal address: 385 Industry and Investments Building Sen. Gil Puyat Avenue Makati City, 1200 Phone: (63 2) 8956487 Fax: (63 2) 8956487 E-mail: web@dti.dti.gov.ph URL: www.dti.gov.ph Year established: 1898 Principal functions: • To attract and direct investments to areas leading to

balanced agro-industrial developments; • To reinforce the country's competitive advantage in the

world markets; • To ensure that the benefits of economic progress reach the

countryside and become every Filipino's gain. Services/activities:

• Aims to advance the interests of its stakeholders/target

clients, namely investors, businesspeople, exporters, SMEs, and Filipino consumers;

• Works to ease investment entry and expansion through incentives and programmes that make aim to make it easy to set up a business, market and ship products, and undertake new and larger projects.

• Services for exporters and SMEs include product design, market promotion and financing.

• Undertakes trainings to upgrade labour’s skills and improve incomes.

• Makes consumers aware of their rights and seeks to protect consumers’ rights through, among others, strict enforcement of fair trade laws and prompt resolution of consumer complaints.

Publications issued: • DTI Annual Report. • Current Awareness Bulletin (monthly). Local branches: DTI has 16 regional and 78 provincial offices nationwide.

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Titles of laws and regulations on foreign investment: • Foreign Investment Act (Republic Act No. 8179). • Foreign Investment List (Executive Order No. 286). • Omnibus Investment Code (Executive Order No. 226). Category: Ministry of Trade. DEVELOPMENT ACADEMY OF THE PHILIPPINES (DAP) Office/postal address: DAP Building San Miguel Avenue Pasig City P.O. Box: 12788, Ortigas Centre, Pasig City Phone: (63 2) 6310921 Fax: (63 2) 6312123 E-mail: academy@dap.edu.ph URL: www.dap.edu.ph Year established: 1973 Principal functions: • To build capacities and partnerships among the key sectors

of Philippine society; • To generate innovative, value-adding and synergistic

solutions to national and local concerns; • To join hands with the international community in

promoting sustainable human development and global competitiveness.

Services/activities: • DAP offers training and education, technical assistance,

consultancy, research, advocacy and publications in the areas of governance, productivity and quality, and management.

Publications issued: • The Academy publishes books, manuals and monographs on

a wide range of development topics. Featured on the website are a few of its recent publications which are available for sale or for free. Interested parties may e-mail decastrot@dap.edu.ph.

Local branches: DAP Sa Mindanao (DSM) Rm. 202 Villa Abrille Building C. M. Recto Avenue Davao City 8000 Phone: (63 82) 2212677 E-mail: dapdavao@mozcom.com DAP Conference Centre (DAPCC) Barrio Sungay, Tagaytay City 2720

Phone: (63 46) 4131291, 4131292 E-mail: dapcc@dap.edu.ph DAP Sa Visayas Office (DSV) Room 205, LDM Building M.J. Cuenco cor. Legaspi Sts. Cebu City Phone: (63 32) 2541126 Offices abroad: Since 1973, DAP has been the national productivity organization (NPO). As NPO, DAP fulfills the country's commitment to the Asian Productivity Organization (APO) in promoting productivity in the Philippines. It spearheads the development of productivity consciousness and promotes the principles, techniques and practice of productivity and quality in key sectors of the economy. The APO, of which the Philippines is a founding member, is an intergovernmental agency dedicated to the promotion of productivity improvement to accelerate economic growth of member countries through mutual cooperation. The APO Headquarters is in Tokyo with the following address: Asian Productivity Organization Hirakawa-cho Dai-ichi Seimei Building 2F 1-2-10 Hirakawacho, Chiyoda-ku Tokyo 102-0093, Japan Category: National productivity organization (NPO)/productivity centre. INTERNATIONAL TRADE GROUP (ITG)* Office/postal address: Department of Trade and Industry (DTI) 5th Floor, Industry and Investments Building 385 Sen. Gil Puyat Avenue Makati City, Metro Manila 1200 Phone: (63 2) 8953318, 8976682 loc. 239 Fax: (63 2) 8953393 E-mail: tgaquino@boi.gov.ph URL: www.dti.gov.ph, tradelinephil.dti.gov.ph Year established: The Executive Order 133, signed in 1987, reorganizes the International Trade Group (ITG) of DTI. However, several executive issuances were made since 1987 that authorizes the Secretary of DTI to conduct internal reorganization. Today, ITG is operating under a lean organizational set-up with focused agencies catering to specific client needs. ITG has emerged as the country’s Trade Promotion Office (TPO). Principal functions: • To be the primary coordinative, promotive, facilitative and

regulatory arm of the Government for the country’s trade, industry and investment services;

• To act as catalyst for intensified private sector activity in order to accelerate and sustain economic growth through: (a) a comprehensive industrial growth strategy, (b) a progressive and socially responsible liberalization and deregulation

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programme, and (c) policies designed for the expansion of and diversification of trade, both domestic and international.

The International Trade Group is involved in standards and programme development, and policy formulation on international trade and commerce. It is also tasked to monitor the developmental, regulatory and service delivery programmes of DTI that are pertinent to international trade and commerce. Services/activities: The ITG agencies are organized by functions, according to the services required by exporters in their value chain: Bureau of Export Trade Promotion: • Formulates and monitors programmes, plans and projects

pertinent to the development, promotion and expansion of the foreign trade of the Philippines;

• Formulates country and product export strategies; • Conducts research on new product development and

adaptation opportunities in the export markets, identifies the domestic supply base for such products;

• Prepares situation reports on all export production; prepares and updates country and regional market profiles;

• Maintains an integrated information system on all aspects of the products relevant to export marketing.

Bureau of International Trade Relations: • Responsible for all matters pertaining to foreign trade relations

(bilateral, regional, multilateral) market access and market access-related matters;

• Formulates positions and strategies for trade negotiations, consultations and conferences; supervises trade negotiations, consultations and conferences.

Foreign Trade Service Corps: • Assists Philippine businesspersons, producers and exporters

with marketing information and project development support, and liaises with foreign government agencies;

• Develops market and commercial intelligence for dissemination to Philippine businesspersons, provides direct support to DTI’s overseas promotional programmes;

• Assists businesspersons handle complaints against foreign firms and Governments;

• Supports DTI’s units in import and export administration, monitoring of trade agreements and investments promotion;

• Is accountable for established foreign investment and export targets for their respective areas of responsibility.

Publications issued: • Export/Import Manuals: Handy Guide to Export. • Export/Import Manuals: Handy Guide to Import. • Philippine Exporter’s Manual Vols. 1 and 2. • Philippine Export Development Plan. • Guidebook on Exports for Local Chief Executives. • Early Bird News (available on the DTI website). • Philippine Business Report. • Online Catalogue of CITEM. Local branches: Bureau of Export Trade Promotion (BETP) 5th-8th Floor, New Solid Bldg. 357 Sen. Gil Puyat Ave. Makati City, Metro Manila Phone: (63 2) 8953654, 8990133, 7593381 Fax: (63 2) 8904707, 8904716

E-mail: infobetp@dti.gov.ph Bureau of International Trade Relations (BITR) 3rd Floor, Trade and Industry Bldg. 361 Sen. Gil Puyat Ave. Makati City, Metro Manila Phone: (63 2) 7510384 Fax: (63 2) 7513262 E-mail: bitr_mon@dti.gov.ph Foreign Trade Service Corps Coordinating Office (FTSC) 5th Floor, New Solid Bldg. 357 Sen. Gil Puyat Ave. Makati City, Metro Manila Phone: (63 2) 8979659, 8979661, 8979672 Fax: (63 2) 8904774 E-mail: ftscmnl@dti.gov.ph Offices abroad: The DTI offices abroad are managed by the Foreign Trade Service Corps, under the International Trade Group of DTI. The directory of DTI’s Overseas Trade Offices is available on the Business Guide of the DTI website: www.dti.gov.ph/contentment. Products/commodity responsible for: Construction materials; electronics; food; giftware and holiday décor; home furnishings; IT and IT-enabled services; marine products; motor vehicle parts and components; organic and natural products; and wearables. Training: Trade Business Management Courses:

- Export Management Courses, - Entrepreneurial Development Courses, - E-commerce Programmes.

Testing and Inspection Courses: - Food (e.g. Hazard Analysis and Critical Control Point -

HACCP, Current Good Manufacturing Practice - GMP), - Garments (e.g. Quality Control for Garment Industry,

Production Management of the Garment Industry), - Furniture (e.g. Production Management for the

Furniture Industry, Quality Management for the Furniture Industry),

- Quality and Productivity Courses (e.g. Supervisory Effectiveness for Improved Quality and Productivity, ISO 14000 Environment Management System).

Areas/industries where investment is encouraged: The Board of Investments (BOI) is a government agency under the Industry and Investment Group (IIG) of DTI, which promotes investments in the Philippines. Investors, who are located outside of economic zones, register with the BOI. On the other hand, investors who wish to locate in economic zones must apply and register with the Philippine Economic Zone Authority (PEZA). PEZA manages and operates economic zones all over the country and collects application and registration fees. To facilitate the processing of export documentation, One-Stop-Export-Documentation-Centres are located in economic zones. Also, to facilitate the processing of Permanent Resident Status of foreign nationals and their families, offices of the Bureau of Immigration and Deportation are located in economic zones.

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The Investment Priorities Plan 2005 (IPP 2005) is a rolling annual plan of priority industries and service areas, which are being encouraged through the grant of fiscal and non-fiscal incentives. IPP 2005 contains a list of Priority Investment Areas under the following: Preferred Activities, Other Preferred Activities, Mandatory Inclusions and the Autonomous Region for Muslim Mindanao (ARMM) List. All activities under these lists shall be eligible to incentives prescribed under EO No. 226 or the Omnibus Investment Code, as amended, subject to the general policies and guidelines of the BOI. The Preferred Activities covers the Medium-Term Philippine Development Plan (MTPDP) identified 11 investment areas: agribusiness, healthcare and wellness products and services, ICT, electronics, motor vehicle products, energy, infrastructure, tourism, shipbuilding/shipping, jewelry and fashion garments. Other Preferred Activities covers other export industries, clustering and modernization activities. Mandatory Inclusions cover all areas/activities where the inclusion in the IPP and/or the grant of incentives under E.O. 226 is mandated by law. The ARMM List covers priority areas that have been independently determined by the Regional Board of Investments (RBOI) of the ARMM in accordance with E.O. 458. The BOI-ARMM can administer incentives granted to activities located in the ARMM subject to General and Specific Guidelines. Titles of laws and regulations on foreign investment: • Export Development Act (Republic Act No. 7844). • Foreign Investment Act (Republic Act No. 8179). • Foreign Investment List (Executive Order No. 286). • Omnibus Investment Code (Executive Order No. 226). • Retail Trade Liberalization Act (Republic Act No. 8762). Category: Design centre; Ministry of Trade; state trading organization; trade facilitation body; trade fair and exhibition authority; trade promotion organization; and training/research institute.

PHILIPPINE CHAMBER OF COMMERCE AND INDUSTRY (PCCI) Office/postal address: 14/F Multinational Bancorp Center 6805 Ayala Avenue Makati City P.O. Box: 1000 Metro Manila Phone: (63 2) 8433374, 8433158 Fax: (63 2) 8434102 Email: pcci@philippinechamber.com URL: portal.philippinechamber.com/ Year established: 1978 Principal functions: • To foster closer relations, understanding and cooperation

among the agricultural, commercial and industrial sectors of the economy by unifying them into one strong and solid organization for the enhancement of economic growth and development;

• To serve as the voice of Philippine business and be an independent forum for the development of a consensus among the business community on matters of national concern;

• To take an active role in helping shape the course of national events and make known its position on issues affecting national interest;

• To represent the Philippine business community in all forums at the local, regional, national and international levels;

• To establish and maintain linkages with global organizations representing agriculture, commerce and industry;

• To initiate, submit recommendations and assist in the formulation, development, implementation and evaluation of plans, policies, programs, and all other activities that will promote the interest of private business;

• To conduct, assist and encourage the compilation of data, research materials and studies for use in the development of socio-economic plans, policies and programs and related activities;

• To act as primary liaison and channel of communication between business and government on matters and issues of interest to both;

• To enhance the country's role and status in the community of nations.

Services/activities: • Represents the private sector in Government policy-making

bodies; • Offers access to countrywide business through local

chambers of commerce and industry; • Matches foreign business inquires with local counterparts

from PCCI’s database and vice versa; • Provides services that facilitate business processes

(certificates of origin, APEC business travel card; exporter’s accreditation; electronic lodgement of import entry declarations);

• Participates as observer in bids and awards of various Government agencies;

• Enables access to local and international training and scholarships;

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• Offers a wide range of information services. Publications issued: • Voice of Business (VoB). • Philippine Trade and Industry Directory (annually). Membership structure: Over 20,000 small, medium and large corporations as well as local and industry associations. • Charter members: the founders or incorporators and duly

elected charter members; • Regular members: private enterprises doing business and

other entrepreneurial activities in the Philippines which are registered with the appropriate Government agencies and employ at least five employees;

• Affiliate members: business associations or sectoral organizations duly registered under the laws of the Philippines;

• Local chamber members: local chambers of commerce and industry registered under the laws of the country and duly accredited with the chamber in accordance with its existing rules;

• Associate members: entities which do not fall under the membership classifications stated above.

Training: Members are provided with first-hand opportunities to attend training programs here and abroad through PCCI's extensive links with various local and international Government and private institutions. The PCCI, in partnership with Jose Rizal University is also implementing the competencies enhancement programme which aims to enhance the leadership and management competencies of its members. PCCI also regularly conducts Chamber Management Workshops which aim to enhance the service and advocacy capabilities of its local chambers. Category: Chamber of commerce.

PHILIPPINE ECONOMIC ZONE AUTHORITY (PEZA) Office/postal address: Almeda Building Roxas Boulevard cornor San Luis Street Pasay City P.O. Box: 3403, Makati CPO Phone: (63 2) 5513454, 5513455 Fax: (63 2) 8916380 E-mail: info@peza.gov.ph URL: www.peza.gov.ph Year established: 1995 Principal function: • To promote investments to the Philippines, particularly in

PEZA economic zones; • To contribute to the accelerated creation of employment and

other economic opportunities, particularly in the countryside; • To spur the growth and diversification of exports, by

encouraging and supporting investments in the development and operation of viable, world class and environment friendly economic zones.

Services/activities: • Provides investment information, guidelines and assistance

to prospective PEZA investors and visitors; • Undertakes promotion and marketing of PEZA Ecozones, IT

Parks and Buildings; • Provides assistance in the application of investors for

registration as an Ecozone Export Enterprise, Ecozone IT Enterprise, Ecozone Utilities Enterprise or Ecozone Facilities Enterprise;

• Facilitates the prompt issuance of investors’ visa to expatriates working for PEZA locator enterprises;

• Organizes inbound/outbound investment missions. Publications issued: • The Special Economic Zone Act of 1995 (Republic Act No.

7916 as amended by Republic Act No. 8748). • Rules and Regulations to Implement Republic Act No. 7916. • The PEZA Economic Zones, Your Investment Destination in

Asia. • Awaiting Your Investments! Philippine Economic Zones:

World-Class Environment-Friendly, Ideal Locations for World Industry Leaders.

• The PEZA Network (official newsletter published quarterly in English).

Local branches: Regular/Public PEZA Ecozones: Baguio City Economic Zone Loakan Road, Baguio City

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Bataan Economic Zone Nassco, Mariveles, Bataan Cavite Economic Zone Rosario, Cavite Mactan Economic Zone Lapu-Lapu City, Mactan, Cebu Number of operating/proclaimed special economic zones over the country: 123 (as of 9 June 2005). Areas/industries where investment is encouraged: • IT services (software development and applications in

business, e-commerce, education, media and entertainment; engineering, architectural and other design services; multi-media graphics, animation, printing and other services; call centres; data encoding, transcribing and related services; IT research and development);

• Electronics; • Electrical machinery; • Transport and car parts; • Medical, precision and optical products; • Precision equipment; • Processed food; • Metal products; • High-value plastic products; • Refined chemicals; • Garments and textiles; • Other manufactures. Titles of laws and regulations on foreign investment: • Special Economic Zone Act of 1995 or Republic Act (RA)

7916 as amended by RA 8748. • Implementing Rules and Regulations of RA 7916 as

Amended. • Omnibus Investment Code (Executive Order No. 226). Category: Investment promotion agency.

PHILIPPINE EXPORTERS CONFEDERATION, INC. (PHILEXPORT) Office/postal address: International Trade Centre Complex Roxas Blvd. Cor. Sen Gil Puyat Avenue Pasay City 1300 Phone: (63 2) 8332531-4 Fax: (63 2) 8312132, 8310231, 8313707 E-mail: communications@philexport.ph URL: www.philexport.ph Year established: 1991 (a merger of the Confederation of Philippine Exporters and the Philippine Exporters Foundation). Principal functions: • To provide programmes and services that will promote the

growth and development of the Philippine export industry; • To work with the Government in the development of policies

that will support an export-led economic development. Services/activities: • Trade advisory and facilitation; • Specialized training programmes, seminars and workshops; • Special trade and investment promotions programme; • Information collection and dissemination; • Technical support to regional and provincial chapters and

sectoral associations; • One-stop export documentation centre (OSEDC); • Bonded warehousing operations; • Support for trade and investment policy analysis and

advocacy. Publications issued: • PHILEXPORT News and Features (weekly, English). • Industry Update, Policy Advisories. • Early Bird News Service. Membership structure: 3,000 members, representing 16 product sectors and company sizes in the export industry. Exporters in the regions are reached though 18 regional chapters based in Baguio (Cordillera Administrative Region, Pangasinan, Cagayan Valley, Pampanga, Calabarzon, MIMAROPA, Bicol, Iloilo, Negros Occidental, Cebu, Leyte, Zamboanga, Cagayan de Oro, Iligan, Davao, SOCSARGEN, CARAGA, ARMM (Sulu, Maguindanao, Lanao del Sur, Tawi-Tawi). Products/commodity responsible for: Members produce and export automotive parts and accessories, chemicals, electronics, food, footware, leather goods, fashion accessories, furniture, garments, gifts, toys and housewares, information products, technology and services, metals and non-metals, resource-based products and textiles. Also has service providers such as freight forwarders, brokers, trade associations, financial institutions in roster. Category: Trade promotion organization.

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PHILIPPINE EXPORT-IMPORT CREDIT AGENCY (PHILEXIM) (Trade and Investment Development Corporation of the Philippines) Office/postal address: 17th Floor, Citibank Tower Valero Street 1200 Makati City and 3rd and 4th Floors, Citibank Centre Citibank Plaza 8741 Paseo de Roxas 1226 Makati City Phone: (63 2) 8934809, 8934632 Trunkline: (63 2) 8481900, 8934204 Fax: (63 2) 8934480, 8934852 E-mail: info@philexim.gov.ph URL: www.philexim.gov.ph Year established: 1977 Principal functions: • To guarantee approved foreign loans for developmental

purposes having special regard to the needs of export-oriented industries, BOI-registered industries, public utilities and industries, the promotion of which is encouraged by government policy;

• To guarantee Philippine banking and financial institutions against loss that may be incurred in connection with the grant of loans/credit accommodations to exporters, producers of export products or contractors with approved service contracts abroad, organized or licensed to engage in business in the Philippines;

• To guarantee letters of credit/guarantee issued by Philippine banks and financial institutions to secure the performance of approved service contracts abroad entered into by any entity or corporation organized or licensed to engage in business in the Philippines;

• To provide insurance cover, credits and appropriate services to facilitate the export of Philippine goods or services by any entity, enterprise or corporation organized or licensed to engage in business in the Philippines;

• To guarantee or provide insurance cover for investments of any entity, enterprises or corporation organized or licensed to engage in business in the Philippines;

• To enter into contract of re-insurance with any organized export credit agency or insurance organization;

• To extend direct loans or other credit facilities to any person or entity for the financing of export contracts and foreign trade transactions;

• To provide technical assistance preparation, financing, execution of development or expansion programmes, including the formulation of specific project proposals.

Services/activities: PhilEXIM offers the following export financing programmes: Guarantee Programmes: • Preshipment Export Finance Guarantee (PEFG) Program -

guarantee coverage on preshipment working capital loans extended by participating financial institutions (PFI) to collateral-deficient small and medium exporters;

• Postshipment Export Risk Guarantee (PERG) Program - guarantee coverage on export bill purchases arising from export transactions under PEFG and other receivable financing extended by PFIs; Alternative Schemes of PEFG and PERG: - Export Trade Finance Guarantee (ETFG) - guarantee

coverage on transaction-based loans; - Revolving Export Loan Guarantee (RELG) - guarantee

coverage to revolving lines; • Term Loan Guarantee Program (TLGP) - guarantee coverage

on medium- and long-term loans of up to P50 million extended by PFIs to medium and large exporters, and to small exporters with PEFG and PERG accounts, for asset acquisition, expansion and production modernization and related expenditures;

• General Facility Program (GFP) - guarantee coverage on domestic and foreign loans of medium and large exporters and other domestic enterprises to finance any export promotion activities, import substitution industries and other government priority projects;

• Omnibus Line Guarantee under the General Facility Program (OLG-GFP) - guarantee coverage on short-term loans of up to P300 million granted by banks to large, direct and indirect exporters, with disbursement against letters of credit (L/Cs), confirmed purchase orders (CPOs) and confirmed sale contracts (CSCs);

• Programme for Large Projects in Priority Sectors of the Government - guarantee coverage on loans from foreign lending institutions to finance government projects in tourism, ICT, agri-modernization and infrastructure and other projects listed under the Investment Priority Plan of the National Government.

Lending Programmes: • Short-Term Direct Lending Program - loans of up to P5

million to finance pre-shipment working capital requirements of SMEs;

• Medium- and Long-Term Direct Lending Program - loans of up to P40 million to finance capital asset acquisition, expansion and plant modernization and related expenditures of SMEs, as well as large exporters;

• Special Credit Facility for Export Development - short-term loans of up to P1.5 million to finance the pre-shipment working capital requirements of small exporters;

• SME Unified Lending Opportunities for National Growth (SULONG) – in support of the National SME Development Plan, the government financial institutions (GFIs) collabourated to design a uniform lending programme, tailor-made to meet the funding needs of SMEs. Under the unified lending program, the participating GFIs shall apply simplified and standardized lending procedures and guidelines, for example loan purpose, fee structures, interest rates, application forms, financial ratios and other lending parameters, for evaluating the loan application of SMEs.

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Trade Credit Insurance Programmes: • Export Credit Insurance - insurance coverage to exporters

against non-payment by foreign buyers of export shipments on credit arising from political and commercial risks;

• Domestic Credit Insurance (Globalliance) - insurance coverage on receivables of a multinational’s subsidiary companies against non-payment of buyers in the subsidiary’s country;

• @rating (Credit Rating Service) - a web-based global trade debt rating service system which certifies, rates and secures B2B trades online, and assesses the transaction risks involved as well as the creditworthiness and payment capacity of buyers across the globe.

Trade Information Exchange System (TRADEX) – an Internet-based information system designed to enable real-time and interactive matching and exchange of information on buyers and sellers in international trade to facilitate financing and other services (tradex.philexim.gov.ph). Publications issued: • Annual Report. • Corporate Profile of PhilEXIM. • Newsletter. • News Bulletin. • PhilEXIM Law Digest. • Brochures and primers of programmes. Local branches: Naga Field Unit Unit B-2, 2nd Floor, DMG Building Peñafrancia Avenue, Naga City Fax: (63 54) 4738588 Cebu Field Unit Room 406 Keppel Centre, Samar Loop corner Cardinal Rosales Ave., Cebu City Fax: (63 32) 4738588 Davao Field Unit Unit 43, 4th Floor, Landco Building PDCP Corporate Centre J.P. Laurel Avenue, Davao City Fax: (63 82) 2222241 Areas/industries where investment is encouraged: Export sector, SMEs and large accounts; and large projects in priority sectors of the Government, i.e. tourism, ICT, agri-modernization, infrastructure, energy, and mining projects. Category: Export credit insurance; export financing organization; investment financing organization; export-import credit agency; and government owned and controlled corporation.

PHILIPPINE SHIPPERS’ BUREAU Office/postal address: 5th Floor, Trade and Industry Building 361 Sen. Gil Puyat Avenue Makati City 1200 P.O. Box: 3828 Makati Central Post Office, Metro Manila Phone: (63 2) 7510384, 7512512-3, 7513309 Fax: (63 2) 7513305 E-mail: psb@dti.gov.ph URL: www.dti.gov.ph Year established: 1973 Principal functions: • To promote and protect the common interests of Philippine

exporters, importers and other commercial users of water transport;

• To consult/negotiate with cartelized, as well as individual lines, on proposed general and specific freight charges, the provision and maintenance of adequate, reliable and economic shipping services, and provision of equitable shipping contracts;

• To serve as a clearing house of information on shipping services and other matters of interest to Philippine shippers;

• To bring to the attention of the Government the laws, policies, rules and regulations that hamper the development of Philippine trade and commerce, especially those which may delay or obstruct the speedy, economical and efficient carriage of goods, and recommend and work for appropriate legislation and adoption of remedial measures;

• To maintain and develop close relations with shippers’ councils and relevant organizations in Asia and other countries for the attainment of the objectives of the Bureau;

• To serve as the central implementing authority for the use of Philippine flag vessels in the country’s foreign trade, as prescribed by PD 1466.

Services/activities: • Organizes/strengthens shippers’ associations; • Undertakes research and analysis of projected increases in

freight rates and various surcharges and other shipping terms and conditions;

• Computes freight costs of exporters’ shipments to specific port destinations, as well as price quotations of their exports to prospective buyers;

• Educates shippers in the proper and economical stuffing, packing and packaging of export cargoes;

• Secures adequate shipping services for the carriage of Philippine exports/import through the use of the Philippine flag vessels, pursuant to PD 1466;

• Conducts seminars/workshops on how to save shipping costs in the transport of shippers’ cargoes;

• Provides systematic vessel chartering services or charter vessels for the benefit of Philippine shippers;

• Accredits international and domestic sea freight forwarders.

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Offices abroad: Philippine consular offices, which may have been delegated authority by the Bureau to grant waivers pursuant to the implementation of PD 1466 (Philippine Cargo Reservation Law). Membership structure: 577 accredited freight forwarders (as of 1 August 2005) and 11 regional shipping association. Products/commodity responsible for: Provides assistance to shippers. Training: Conducts seminars/workshops on how to save on shipping costs in the transport of shippers’ cargoes. Areas/industries where investment is encouraged: Accreditation/registration of freight forwarding companies. Titles of laws and regulations on foreign investment: • Executive Order No. 226 “Omnibus Investments Code of

1987”. • Foreign Investment Act of 1991 - Republic Act No. 7042. Category: Ministry of Trade; shipper’s council, port authority, national shipping corporation; trade facilitation body; and trade support. PHILIPPINE TRADE TRAINING CENTER (PTTC) Office/postal address: PTTC Building Sen. Gil J. Puyat Avenue corner Roxas Boulevard 1300 Pasay City Phone: (63 2) 834-1344 - 49 Fax: (63 2) 834-1343 E-mail: info@pttc.gov.ph URL: www.pttc.gov.ph Year established: 1987 Principal functions: PTTC is an attached agency of the Department of Trade and Industry that serves as the Government's training arm for micro-, small- and medium-sized enterprises (MSMEs), whether engaged in domestic or export trade. Its mandates are: • To design and develop training curricula and corresponding

instructional materials, and conduct training programmes for MSMEs, business support organizations, and the Government;

• To provide post-training advisory and counselling services; • To provide customized in-company training programmes and

services; • To provide a venue for MSMEs as well as large enterprises to

promote their products by marketing, renting out and maintaining exhibition facilities, and providing events management support.

Services/activities: • Conducts seminars/training programmes on: Entrepreneurship development

- How to start a business; - Entrepreneurship Development Programme: new

business creation; - Entrepreneurship Development Programme: business

improvement and sustainability; - Franchising: how to select and buy a franchise/how to

start and manage a franchise; - Business plan preparation for beginners; - Strategic marketing; - Finding the right market for the right product; - Basic business recording and cash flow management; - Effective selling skills; - Effective market research; - Effective customer service; - Setting up an effective customer payment system; - Developing an effective purchasing system; - Financial management for SMEs; - Business risk management; - Understanding trademarks, patents and copyrights; - Let your English work at work.

Export management - Expanding business through export (basics of

exporting); - Product costing and pricing techniques; - Effective negotiation skills; - Market briefings / Market opportunities seminars; - Import procedures and documentation; - Understanding customs valuation; - How to avoid and resolve trade complaints; - International transportation and INCO terms; - Chinese-Mandarin/Japanese Business Language

Courses; - Supply chain management/logistics management.

Trade exhibition management and participation - Creative and technical aspects of exhibition and visual

merchandising; - How to participate in trade fairs.

E-commerce/ICT - Introduction to computers and MS Windows; - Basic MS Word/MS Excel/MS Powerpoint; - Adobe Pagemaker; - Adobe Photoshop; - Dreamweaver MX; - Macromedia Flash MX; - Macromedia Fireworks.

Business support and development - Basic business advisor’s course; - Capability build-up for MSME business advisors and

counsellors. Qaulity and productivity

- Production and operations management; - Supervisory effectiveness for improved quality and

productivity; - Effective leadership skills; - Problem-solving and decision-making techniques; - Management development program; - ISO 9000 quality management system; - ISO 9001: 2000 quality management system

documentation; - ISO/IEC 17025:1999 standards for laboratory

competence; - ISO/IEC 17025 laboratory internal audit; - ISO 14000 environmental management system;

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- Internal quality audit; - Failure mode and effects analysis; - Total quality management; - 5S of good housekeeping; - Cleaner production; - Waste minimization; - Corporate culture; Filipino values in the workplace; - Statistical process control; - Corporate social responsibility; - Time and motion study; - Introduction to ergonomics; - The Kaizen philosophy; - Process optimization through design of experiments; - Materials management and inventory control.

• Provides training courses and advisory services for the food and garment sectors. Emphasis is given to operational efficiency of MSMEs Quality and productivity improvement for the food sector

- Current good manufacturing practices; - Hazard analysis and critical control points (HACCP); - HACCP documentation; - Packaging and labelling for processed food; - Food safety; - Food labeling requirements; - Innovative packaging; - Food branding as a marketing tool.

Quality and productivity improvement for the garment sector - Production management for the garment industry; - Quality management for the garment industry; - Fabric sourcing; - Fabric and thread: selection and usage; - Fashion merchandising; - Colour merchandising; - Patternmaking; - Clothing machinery repair and maintenance.

• Rents out exhibition facilities and seminar rooms for domestic and international trade fairs, conventions, special events and other promotional activities;

• Conducts WTO capacity-building programmes and maintains a WTO Resource Centre.

• Maintains an Internet Plaza for use by training participants and the general public

Publications issued: Books: • Trade Secrets: The Export Answer Book for Small and

Medium-sized Enterprises. (March 2000, English; in cooperation with the International Trade Centre UNCTAD/WTO).

• Secrets of Electronic Commerce: A Guide for Exporters. (June 2001, English; in cooperation with the International Trade Centre UNCTAD/WTO).

Courseware (CD-ROM): • eBiz Plan – A reference material for preparing a business

plan. • Exporting made e-Z – A step-by-step guide to prospective

exporters. Training: As detailed under services/activities. Category: Training institute; trade fair and exhibition venue; and trade promotion organization.

PRODUCT DEVELOPMENT AND DESIGN CENTER OF THE PHILIPPINES (PDDCP) Office/postal address: Cultural Centre Complex Roxas Boulevard 1300 Pasay City Phone: (63 2) 8321112-9 Fax: (63 2) 8323649 E-mail: pddcp@dti.gov.ph, pddcp@mozcom.com Year established: 1973 Principal functions: • To promote industrial design as a tool for improving the

quality and competitiveness of Philippine products, and services the design needs of entrepreneurial groups and associations from every level of industry;

• To design, develop or improve products and packages based on market requirements and manufacturer's production capability;

• To gather and disseminate data on design and market directions and developments and cultural references, and to undertake applied research on materials and technologies related to product development;

• To advance awareness and appreciation of the Industrial design profession through exhibitions, seminars, dialogue, and publications.

Services/activities: • Design of new product, product adaptation, product

diversification or expansion of existing product or line based on market needs and available technology;

• New design and redesign of packages of food and non-food products based on requirements of target market;

• Hands-on learning and application of skills such as finishing, knotting, bleaching and dyeing techniques related to product development;

• Seminars on product development and trends, and information on generic product and package design details and processes-related to product development;

• Access to design and industry publications for individuals interested in the study of design.

Publications issued: • PDDCP Design Digest Update. • PDDCP Design Digest. Local branches: DTI Bldg., corner J.M. Basa - Peralta Streets Iloilo City Jomil Bldg., Georgetown Park Rizal Street, Cabangan 4500 Legaspi City, Albay Category: Design centre.

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TRADE AND INDUSTRY INFORMATION CENTER (TIIC) Office/postal address: Department of Trade and Industry Industry and Investments Building 385 Sen. Gil J. at Avenue Makati City Phone: (63 2) 8953611 Fax: (63 2) 8956487 E-mail: tiic@dti.gov.ph, tiic@dti.dti.gov.ph URL: www.dti.gov.ph, www.business.gov.ph Year established: 1981 Principal functions: • To design, operate and maintain a system for the collection,

storage and retrieval of trade and industry information; • To disseminate comprehensive and relevant information on

trade, industry and investments; • To coordinate and monitor the information campaigns on the

Department of Trade and Industry’s (DTI) services, programmes and projects;

• To develop communication programmes promoting Philippine trade and investment opportunities;

• To provide editorial and creative services in support of other DTI unit's information programmes.

Services/activities: • Packages and disseminates publications (print/online) and

periodic reports; • Provides assistance to DTI agencies; • Maintains database on trade and investments; • Provides enquiry services; • Provides library and reach-out services; • Maintains/manages a Business Research Centre; • Maintains a mailing list for publications and information

dissemination. Publications issued: • Directory of DTI Officials. • DTI Annual Report. • DTI Dataline (biweekly). • DTI Guide to Services (biennium). • Philippine Business Report (monthly newsletter). • DTI papers (occasionally). Areas/industries where investment is encouraged: • Export activities; • Industrial tree plantation; • Iron and steel projects;* • Exploration, mining, quarrying and processing of minerals;* • Publication or printing of books or textbooks;* • Refining, storage, marketing and distribution of petroleum

products; • Ecological Solid Waste Management Act; • Agricultural/fishery production and processing;* • Energy sources;

• Logistics; • Drugs and medicines;* • Engineered products;* • Information and communication technology;* • Infrastructure; • Mass housing projects including development and manufacture

of housing components;* • Research and development activities, including biotechnolgy • Social service;* • Tourism-related projects endorsed by the Department of

Tourism;* • Motion picture limited to films with historical and socio-

cultural significance, and documentary films; • New projects and bio-technology projects with a minimum

project cost of US$ 2 million and which were not commercially undertaken in the Philippines as of 31 December 2001;

• Printing facilities. * with modernization projects. Titles of laws and regulations on foreign investment: • The Omnibus Investment Code of 1987 (Executive Order

No. 226). • The Foreign Investments Act of 1991 (Republic Act No.

704). • The Special Economic Zone Act (Republic Act No. 7916). • The Bases Conversion and Development Act of 1992. • Republic Act No. 7721. • The Build-Operate-Transfer Act (Republic Act No. 7718). • Republic Act No. 7888. • Electronic Commerce Act of 2000 (Republic Act No. 8792). • Export Development Act (Republic Act No. 7844). • Foreign Investment Act (Republic Act No. 8179). • Foreign Investment List (Executive Order No. 286). • Omnibus Investment Code (Executive Order No. 226). • Retail Trade Liberalization Act (Republic Act No. 8762). • Safeguards Measures Act (Republic Act No. 8800). • Transaction Value Act (Republic Act No. 8181). • Motor Vehicle Development Program (MVDP) (OE # 156). Category: Trade and industry development promotion organization. WOMEN INTO THE NEW NETWORK FOR ENTERPRENUIALREINFORCEMENT (WINNER) Office/postal address: 3rd Floor, Department of Foreign Affairs Building Roxas Boulevard, Pasay City Philippines 2330 Phone: (632) 834-4611 E-mail: info@winner-tips.org URL: www.winner-tips.org Year established: 2002 Principal functions:

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• To strengthen the practical and technical skills of women

entrepreneurs through the application of basic training on information and communication technologies;

• To engage in capacity building of partner organizations to provide business development services to women entrepreneurs;

• To serve the purpose of a long-distance and continuing education for women in the SME sector entrepreneurs;

• To create conditions conducive for business partnerships, trade collaboration and technology cooperation to meet the challenge of global competition in the New Economy.

Services/activities: • Provides Information and Communication Technology

(ICT) training courses for women entrepreneurs; • Provides virtual product exhibition to project’s beneficiaries

through the WINNER website in promoting their products and services;

• Provides support to project beneficiaries through business matching activities such as linking businesses with potential customers;

Publications issued: • For a full list of papers and reports, please refer to <

http://www.winner-tips.org/article/frontpage/1> Category: Non-profit organization assisting in capacity building for women entrepreneurs. WORLD TRADE CENTER METRO MANILA Office/postal address: 2nd Floor WTCMM Building Gil Puyat Avenue Extension cor. Macapagal Boulevard Pasay City 1300 Phone: (63 2) 551 5151 Fax: (63 2) 551 5243 E-mail: wtcclub@wtcmanila.com.ph URL: www.wtcmanila.com.ph Year established: 1989

Principal function: • To provide a variety of services and facilities to members

and clients, which include: access to and exchange of trade information, business opportunities and trade leads through WTCA OnLine (www.wtca.org), display and exhibit facilities, meeting facilities, trade missions, international trade show participation, training and educational services, lounge and dining services, and consumer and business services.

Services/activities: • Reciprocity - provides members an access to the services and

facilities being offered at all World Trade Centers worldwide;

• WTCA OnLine - provides access to World Trade Centers Association’s Internet website which is a premier destination for businesses who want to succeed in the world of international trade;

• Trade information service - provides access to various information on business, trade and investment opportunities, world markets, trade statistics, e-commerce, government regulations and other business developments;

• International trade library - maintains a library which houses an extensive collection of trade journals, directories, magazines and other publications on world markets, laws and regulations in different countries, tariffs and other periodicals;

• Trade missions/trade show participation - organizes incoming/outgoing trade missions and international trade show participation in cooperation with other World Trade Centers abroad;

• Training and educational services - organizes training programmes and seminars conducted by local and foreign experts, with topics covering various facets of business and trade;

• Lounge and dining services - provides lounge and dining services at special discounted rates to members for their business meetings and private functions;

• Consumer and business services such as: computer rentals, Internet access, facsimile and photocopying services, answering service, translation services and other clerical and secretarial services;

• Meeting facilities - provides meeting room facilities for members and guests;

• Display and exhibit services - provides a venue for showcasing products and services and the newest technologies in the different industries.

Offices abroad: World Trade Center Metro Manila is a member of the World Trade Centers Association (WTCA). WTCA has a total of 300 member centers operating in 85 countries all over the world. Membership Structure: 236 founding, corporate and individual members. Category: Trade association; trade fair and exhibition authority; and trade promotion organization.

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EXPORT-IMPORT BANK OF KOREA Office/postal address: 16-1, Yeouido-dong Yeoungdeungpo-gu Seoul, 150-996 P.O. Box: 641, Yeouido, Seoul 150-606 Phone: (82 2) 37796114 Fax: (82 2) 7841030 E-mail: iro@koreaexim.go.kr URL: www.koreaexim.go.kr Year established: 1976 Principal functions: • To facilitate the sound development of the national economy

and enhance economic cooperation with foreign countries; • To engage in a variety of financial business activities to

achieve its purpose; • To extend financial support for export and import

transactions, overseas investment projects, development of natural resources overseas and trade finance, to operate the Economic Development Cooperation Fund (EDCF) and the Inter-Korea Cooperation Fund.

Services/activities: • Provides medium- and long-term export loans to domestic

suppliers, including SMEs, and foreign buyers to support the export of Korean capital goods and technical services;

• Provides medium- and long-term credits to domestic importers for the import of raw materials and to domestic investors for overseas ventures;

• Provides guarantees for domestic and foreign financial institutions against losses incurred in financing either the domestic supplier or the foreign buyers;

• Provides economic development cooperation loans for industrial development and economic stabilization in developing countries;

• Operates the Economic Development Cooperation Fund (EDCF) that assists developing countries in implementing development projects by extending bilateral Official Development Assistance (ODA) loans;

• Operates Inter-Korea Cooperation Fund under the initiative and policy coordination of the National Unification Board to expand mutual exchange and cooperation with the Democratic People's Republic of Korea in the areas of home visits, cultural activities, sports, trade and economic cooperation;

• Operates Overseas Economic Research Institute to provide local firms seeking overseas investment opportunities with coordinated and comprehensive services for launching businesses overseas.

Publications issued: • Annual Report (English). • A Guide to the Export-Import Bank of Korea

(English/Korean). • A Guide to EDCF (English/Korean). • The Project and Structured Finance Program (English).

• Outline of Relending Facility (English). • Biannual Handbook of Foreign ECAs (Korean). • Biannual Handbook of Country Information (Korean). • Monthly Exim Report (Korean). Local branches: 3rd Floor, Shinhan Bank Building 71-1 Sangnam-dong, Changwon 641-831 Phone: (82 55) 2876830 Fax: (82 55) 2876831 E-mail: changwon@koreaexim.go.kr 13th Floor, Samsung Securities Trust Building 190-5, Beomeo-dong Suseong-gu, Daegu 706-742 Phone: (82 53) 7541021 Fax: (82 53) 7541020 E-mail: daegu@koreaexim.go.kr 16th Floor, Capital Tower Bldg. 931 Dunsan 2-dong Seo-gu, Daejeon 302-828 Phone: (82 42) 4899715 Fax: (82 42) 4899716 E-mail: daejeon@koreaexim.go.kr 7th Floor, Korea First Bank Building 9-2 Geumnam-ro 3-ga Dong-gu, Gwangju 501-023 Phone: (82 62) 2326944 Fax: (82 62) 2326946 E-mail: gwangju@koreaexim.go.kr 15th Floor, KORAM Bank Building 1127, Guwol-dong Namdong-gu, Incheon 405-220 Phone: (82 32) 2356114 Fax: (82 32) 2356121 E-mail: inchon@koreaexim.go.kr 14th Floor, Hongwoo Building, 945-1 Daechi 3-dong, Gangnam-gu, Seoul 135-846 Phone: (82 2) 62486114 Fax: (82 2) 62486119 E-mail: kangnam@koreaexim.go.kr 6th Floor, LG Bldg. 257-5, Bujeon 2-dong Busanjin-gu, Busan 614-737 Phone: (82 51) 8175050 Fax: (82 51) 8176060 E-mail: pusan@koreaexim.go.kr 9th Floor, Gyeonggi Small and Medium Business Centre, 906-5 Iui-dong, Yeongtong-gu, Suwon 443-766 Phone: (82 31) 2596600~7 Fax: (82 31) 2596609 E-mail: suwon@koreaexim.go.kr 5th Floor, Dongyang Investment Bank 1358-8 Dahl-dong Nam-gu, Ulsan 680-727 Phone: (82 52) 2745272~6 Fax: (82 52) 2745278 E-mail: ulsan@koreaexim.go.kr

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6th Floor Chungcheongbuk-do SandM Business Centre 1508-1, Gagyeong-dong Heungduk-gu, Cheongju, 361-802 Phone: (82 43) 2370471 Fax: (82 43) 2370476 E-mail: cheongju@koreaexim.go.kr 10th Floor KTCU Jeonbuk Bldg., 769-1 Seoshin-dong, Wansan-gu, Jeonju, 560-720 Phone: (82 63) 2716134~8 Fax: (82 63) 2716139 E-mail: jeonju@koreaexim.go.kr Offices abroad: Av. Paulista, 1439 cj. 142, CEP 01311-200, C Cesar, Sao Paulo, Brasil Phone: (55 11) 32833021 Fax: (55 11) 32870548 E-mail: exspaulo@dialdata.com.br Office C-716, Beijing Lufthansa Centre 50 Liangmaqiao Road, Chaoyang District Beijing 100016, China Phone: (86 10) 64653371 Fax: (86 10) 64637116 E-mail: exbjing@public3.bta.net.cn Kexim Asia Ltd. Suite 2511, 25th Floor, Jardine House 1 Connaught Place, Central Hong Kong, China Phone: (852) 28100182 Fax: (852) 28104460 E-mail: keximhk@netvigator.com Rm. 1422, Hisense Tower No. 17 Donghai west Rd. Qingdao, 266071, China Phone: (86 532) 3095896 Fax: (86 532) 3095897 E-mail: sdabby@hanmail.net 19E, PUFA Bldg., No. 588 Pudong Road(S), Shanghai, China Phone: (86 21) 58768575 Fax: (86 21) 58761782 E-mail: aaron@koreaexim.go.kr 36 Ave. Hoche, 75008 Paris, France Phone: (33 1) 44218317 Fax: (33 1) 44218315 E-mail: keximparis@yahoo.fr Zeppelinallee 65-67, Ecke Blanchardstrasse 60487 Frankfurt am Main, Germany Phone: (49 69) 9778320 Fax: (49 69) 9778316 E-mail: eximff@t-online.de B2 Qutab Hotel Shaheed Jeet Singh Marg, New Delhi 110016 India Phone: (91 11) 51688721 Fax: (91 11) 51688723 E-mail: bkkim@koreaexim.go.kr

P.T. Koexim Mandiri Finance Menara Mulia Tower Suite 2007 JL Jend Gatot Subroto Kav. 9-11 Jakarta 12930, Indonesia Phone: (62 21) 5257261 Fax: (62 21) 5257260 E-mail: jakarta@koreaexim.go.kr No. 18 West Daneshvar Street Shaekhbahaei Avenue, Vanak Square Tehran, Islamic Republic of Iran Phone: (98 21) 8065301 Fax: (98 21) 8054899 E-mail: last5ever@hanmail.net Rm. 1904, 19th Floor, Hibiya Daibiru, 1-2-2 Uchisaiwaicho, Chiyoda-ku Tokyo 100-0011, Japan Phone: (813) 35808702-3 Fax: (813) 35808705 E-mail: extokyo@hotmail.com Paseo de la Reforma #350 Edif. Torre del Angel piso 8, Col. Juarez del Cuauhtemoc Mexico DF Mexico C.P. 06600 Phone: (52 55) 55118445 Fax: (52 55) 55118472 E-mail: mexchoi2003@yahoo.co.kr Korea Trade Centre, 21th Floor, Warsaw Financial Centre ul. Emilii Plater 53 00-113, Warszawa, Poland Phone: (48 22)5206248 Fax: (48 22)5206249 Office Building 1704 A World Trade Centre 12 Krasnopresnenskaya Nab. 123610 Moscow, Russian Federation Phone: (7 095) 2582366 Fax: (7 095) 2582368 E-mail: keximmos@sovintel.ru Level 4, The Gate PO Box 74777 Dubai, United Arab Emirates Phone: (971 50) 2502937 Fax: (971 40) 2279686 Kexim Bank (UK) Limited Boston House 63-64 New Broad Street London EC2M 1JJ, United Kingdom Phone: (44 20) 75625500 Fax: (44 20) 75883642 E-mail: london@koreaexim.go.kr 460 Park Avenue, 8th Floor New York, NY 10022 United States of America Phone: (1 212) 3557280 Fax: (1 212) 3086106 E-mail: exim-ny@earthlink.net

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1300 L Street, N.W. Suite 825 Washington, DC 20005 United States of America Phone: (1 202) 4088838~9 Fax: (1 202) 4087858 E-mail: eximstn@hotmail.com 16th Floor, Project Finance Centre National Bank for Foreign Activity of the Republic of Uzbekistan 101 Amir Temur Str. Tashkent 100084, Uzbekistan Phone: (998 71) 1375944 Fax: (998 71) 1355610 E-mail: exim@dostlink.net Kexim Viet Nam Leasing Co., Ltd. 9th Floor, Diamond Plaza Building 34 Le Duan Street, District 1 Ho Chi Minh City, Viet Nam Phone: (84 8) 8257000 Fax: (84 8) 8230854 E-mail: keximvt@hcm.vnn.vn Category: Export financing organization.

FEDERATION OF KOREAN INDUSTRIES (FKI) Office/postal address: 2nd Floor, FKI Building 28-1, Yoido-dong Yongdeungpo-ku Seoul 150-756 Phone: (82 2) 37710114 Fax: (82 2) 37710110 E-mail: webmaster@fki.or.kr URL: www.fki.or.kr Year established: 1961 Principal functions: • To promote entrepreneurial spirit and the free enterprise

system; • To develop a sound national economy through fully mobilizing

entrepreneurs’ knowledge, experience and capital resources; • To play a vital role in the private sector in promoting economic

cooperation with foreign business communities; • To conduct research and survey work on domestic and

overseas economic conditions and trends; • To advise the Government and other interested parties on

economic matters; • To exchange economic and trade missions with other

countries; • To sponsor business conferences. Services/activities: • Conducts studies on various domestic and international

problems which affect the Korean economy including financial and fiscal developments, taxation, business trends, technological development, industrial structure, resources, urban problems, domestic and foreign trade conditions, international economy;

• Provides the Government and its agencies with the consolidated views and recommendations of the private business community on overall economic policies as well as specific areas including investment, taxation, financing, price structure, resources, foreign trade, export credit, technical cooperation and improvement of industrial structure;

• Promotes international economic cooperation. Bilateral economic cooperation committees and cooperative bodies established under the umbrella of FKI have been serving as principal channels for cooperation between the business sector of the Republic of Korea and its foreign counterparts.

Publications issued: • Annual Report, (English). • Chun Kyung Ryun (monthly, Korean). • Korean Economic Yearbook (Korean). • FKI Newsletter (monthly, English, also online). Membership structure: 354 corporate members and 63 business associations (May 2007). Category: Industrial promotion organization.

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KOREA CHAMBER OF COMMERCE AND INDUSTRY (KCCI) Office/postal address: 45 4 ga Namdaemunro Jung-gu Seoul 100 743 Phone: (82 2) 60503114 Fax: (82 2) 21023400 E-mail: trade@korcham.net URL: english.korcham.net, www.korchambiz.net Year established: 1884 Principal functions: • To promote economic development, international cooperation; • To promote sound development of commerce and industry. Services/activities: • Provides counselling and training on business management; • Organizes seminars, conferences and meetings both domestic

and international; • Reviews Government economic policies and makes

recommendations to improve any inadequacies in them; • Undertakes economic research and surveys; • Operates a library, publishes and disseminates economic

information and handles business enquiries; • Sends and receives trade missions; • Certifies trade documents; • Provides assistance and guidance to foreign investors; • Provides information on industrial locations; • Participates in international economic organizations including

International Chamber of Commerce and the Confederation of Asian Pacific Chambers of Commerce and Industry.

Publications issued: • Doing Business with Korea (English). • Economic and Industrial Research Series (Korean). • Guide to Investment in Korea (English). • KCCI Quarterly Review (English). • Weekly Chamber Bulletin (Korean). • Reports on conferences, seminars and workshops, etc.

(occasional, Korean or English/Korean combined). • Korean Business Directory (online at www.korchambiz.net). Office abroad: 401/38 Xiondaiquiche dasha Shoo Yun Iv, Chao Yong Qv Beijing Membership structure: 70 local chambers of commerce. Training: The Chamber's Vocational Training Centre provides a course in factory automation data processing, computer and graphic design, etc. Category: Chamber of commerce; and industrial promotion organization.

KOREA IMPORTERS ASSOCIATION (KOIMA) Office/postal address: KOIMA Building 218 Hankangro 2-ka Yongsan-ku Seoul 140-875 Phone: (82 2) 7921581 Fax: (82 2) 7854373 E-mail: cmlee@aftak.com, wskiim@koima.or.kr URL: www.import.or.kr/index.do Year established: 1970 Principal functions: • To approve thereby register membership; • To confirm foreign-issued offers for sale (or quotations) being

submitted by non-members required for import approval; • To recommend items adequate for import approval to the

authorities concerned which fall under import restriction; • To liaise and coordinate affairs in question with the

government authorities concerning the rights and interests of members;

• To provide a trade balance with international markets as well as promote mutual trade development, friendly ties and diversification of import markets;

• To run the office of market consulting for foreign business people as one part of government import diversification policy.

Services/activities: • Provides intermediary services in linking foreign firms with

local partners for trade promotion; • Dispatches buying missions overseas to promote and expand

international trade; • Makes hotel reservations at special rates on behalf of members. Publications issued: • KOIMA Magazine. • Monthly Bulletin. • Trading Agents Directory (biennial). • Other brochures. Local branch: 3F, Architecture Centre 847-18, Beomchon-1 Dong Jin-ku, Pusan Phone: (82 51) 6437142-3 Fax: (82 51) 6437144 Membership structure: 6804 member firms. KOIMA members handle slightly more than 83 per cent of the Republic of Korea's total import volume and represent over 54,000 overseas suppliers and manufacturers from over 100 countries. Category: Trade association.

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KOREA INTERNATIONAL TRADE ASSOCIATION (KITA) Office/postal address: Trade Tower Korea World Trade Centre 159-1, Samsung-dong Kangnam-gu Seoul 135-729 Phone: (82 2) 5515303-6 Fax: (82 2) 5515181, 5515300 E-mail: kitaorg@kita.net URL: global.kita.net/ Year established: 1946 Principal functions: • To represent all licensed traders in the Republic of Korea; • To provide foreign businesspersons with information, contacts

and advice; • To facilitate and promote international trade; • To represent and enhance the interests of the entire

international business community throughout the Republic of Korea;

• To function as a leading trade promotion organization in expanding the Republic of Korea's foreign trade and enlarging its role in the world market;

• To maintain and operate the Korean World Trade Centre (KWTC) providing a "one-stop service" to both domestic and overseas businesspersons;

• To provide supporting services in overseas marketing and to enhance economic cooperation through trade-related activities, information services and specialized training courses.

Services/activities: • Organizes business matchmaking programmes for trade

missions, hotel accommodation and tour arrangements; • Undertakes activities to promote international cooperation:

provides member firms with opportunities to interact fully with the international community, maintains cooperative relationships with major international organizations;

• Promotes trade facilitation through the business inquiry office with support of a computerized database, organizes and dispatches trade missions and market survey teams overseas, assists visiting trade delegations: provides members with information on investment and business opportunities overseas;

• Offers training courses to both international and Korean businesspersons on trade-related issues including information technology;

• Operates Korean Convention and Exhibition Centre (COEX): provides facilities and service for international exhibitions and permanent display of Sample Showcase and Trade Mart and foreign trade shows;

• Operates Korean Trade Information Service (KOTIS), a nationwide online network of databases on economic and trade statistics, trading systems and procedures, trade and industrial trends, tariffs and non-tariff barriers, importers/exporters, buyers/suppliers overseas: provides trade and business counselling services;

• Operates Korean Trade Information Centres, a clearing house for trade-related information, publishes a wide range of periodicals and reports including statistics, handbooks, directory and catalogues of export products;

• Conducts research and surveys on various subjects relating to international trade and economy, promotes Korea's international competitiveness.

Publications issued: KITA publishes over 100 trade-related materials, including 23 periodicals, some of which are: • Korea Export (annually). • Korea Trading Post (monthly). Local branches: Local branches in Chunbuk, Daegu, Daejun, Inchun, Kangwon, Kwangju, Kyungki, Kyungnam, Ulsan, Pusan. Offices abroad: Offices abroad in Beijing; Brussels; New York; Shanghai; Singapore; Tokyo and Washington D.C. Membership structure: 70,000 member companies. Training: KITA operates the International Trade Institute (ITI) whose 47 specialized programmes include numerous trade specialist courses. The ITI cultivates approximately 10,000 specialists every year by developing systematic curricula, pursuing new fields of academic management and identifying promising recruits through advanced database management. Titles of laws and regulations on foreign investment: • Foreign Investment Promotion Act. • The Enforcement Decrees of the Foreign Investment

Promotion Act. • Regulations on Foreign Direct Investment. • Foreign Exchange Management Law. Categories: Trade association; trade promotion organization; training/research institute; and owner and operator of Korea World Trade Centre (Seoul).

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KOREA TRADE-INVESTMENT PROMOTION AGENCY (KOTRA) Office/postal address: International Trade Organization Division 300-9, Yomgok-dong Seocho-gu Seoul 137-170 P.O. Box: 101, Seocho Phone: (82 2) 34607114 Fax: (82 2) 34607777 E-mail: digitalkotra@kotra.or.kr URL: english.kotra.or.kr Year established: 21 June 1962 Principal functions: • To promote the Republic of Korea’s foreign trade; • To promote inbound and outbound investment; • To explore measures to become truly globalized and a leading

member of the new world economic order. Services/activities: • Undertakes trade promotion activities: identifying new

marketing opportunities, arranging business meetings between domestic and overseas buyers and suppliers, organizing trade missions abroad;

• Undertakes overseas market studies, product development and industrial research programmes, namely, Strategic Marketing Initiative (SMI);

• Organizes and participates in international trade fairs and exhibitions;

• Provides "Globalization Service" to assist local SMEs in export marketing;

• Conducts research on international economic trends, international trade developments and current trade-related issues;

• Maintains close cooperative working ties with international and foreign trade organizations;

• Undertakes investment promotion activities through seminars/meetings, publications, missions, exhibitions and ‘Investment Information Centres’ at Korea Trade Centres overseas;

• Provides trade information services through a Global Network which links KOTRA’s Head Office with its Overseas Trade Office and through KOTRA-NET;

• Publishes and disseminates trade and product-related materials;

• Provides consultation, advisory and library services; • Provides marketing support services to local SMEs through

electronic commerce and home page; • Maintains Korea Investment Service Centre (KISC), a joint

bureau of KOTRA, government officials and specialists in law and economy which enables one-stop service on inbound/outbound FDIs.

Publications issued: • Managing the Road to Globalization: The Korean Experience

(English). • Introduction to Foreign Direct Investment (English). • A Practical Labour Guide for Foreign Investors (English). • Overseas Market News (daily, Korean). • Investment e-letters. Local branches: Room 308, GongYoung B/D Jung Ang Ro 1-9 Chuncheon Kangwondo Phone: (82 33) 2564181 Fax: (82 33) 2564182 E-mail: ktckw@kotra.or.kr 5th Floor, Gwangju Small and Medium Business Support Centre 621-15, Dochen-dong, Gwangsan-gu, Gwangju Phone: (82 62) 9545500/2 Fax: (82 62) 9545505 E-mail: kjktc@kotra.or.kr 12th Floor, KSBC Building, #-Mt.111-8 Iui-Dong, Paldal-Gu Suwon City, Kyonggi-Do, 442-270 Phone: (82 31) 2597820/27 Fax: (82 31) 2597848/49 E-mail: kgtc0621@kotra.or.kr 4th Floor, Chamber of Commerce and Industry Building 97-6 Shinwol Dong, Changwon, Kyungsangnam-Do Phone: (82 55) 2871041/2 Fax: (82 55) 2871030 E-mail: ktckn@kotra.or.kr 2nd Floor, Daegu Exhibition Convention Centre (Exco Daegu) 1676, Sangyeok-2dong Buk-Gu, Daegu 702-845 Phone: (82 53) 3838444 Fax: (82 53) 3838443 E-mail: kotratg@bora.dacom.co.kr #504, TSSc B/D, 23-14, Jang-Dong Yusung-Gu, Daejeon Phone: (82 42) 8641717 Fax: (82 42) 8641716 E-mail: ktctj@kotra.or.kr 3rd Floor, Office Building Busan Exhibition and Convention Centre 1291 Woo 2-Dong, Haeundae-Ku, Busan Phone: (82 51) 7407801 Fax: (82 51) 7407800 E-mail: pusan@kotra.or.kr 16th Floor, Koram Bank Building 1127 Guwol-Dong, Namdong-Gu, Inchon Phone: (82 32) 4216456 Fax: (82 32) 4216459 E-mail: inchon@kotra.or.kr

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5th Floor, Chonbuk Small and Medium Business Support Centre 337-2 Palbok-1dong, Duckjin-ku Chonju, Chonbuk Phone: (82 63) 2144611 Fax: (82 63) 2144811 E-mail: chonbuk@kotra.or.kr 1508-1, Gakyung-dong, Hhungduk-ku 361-802 Cheongju, Chungbuk Phone: (82 43) 2364492/4 Fax: (82 43) 2364495 E-mail: kotracj@kotra.or.kr 4th Floor, Tong Yang Investment Bank Co. B/D, 1358-8, Dal-Dong, Nam-Gu Ulsan, 680-030 Phone: (82 52) 2277744 Fax: (82 52) 2277745 E-mail: ktcus@kotra.or.kr Korea Trade Centre, Incheon International Office 2851 Unseo-dong, Joong-gu Incheon City, 400-340 Phone: (82 32) 7402601/3 Fax: (82 32) 7402600 Taejon Exhibition Centre 3-8 Toryong-dong, Yusong-Gu, Taejon Phone: (82 42) 3653000, 3001, 3002 Fax: (82 42) 3653007, 3008 Offices abroad: There are 99 overseas Korea Trade Centres in 73 countries located in: Middle East and Africa (Amman; Baghdad; Beirut; Cairo; Casablanca; Dubai; Kuwait; Muscat; Riyadh; Tehran; Tel Aviv; Alger; Johannesburg; Lagos; Nairobi; Tripoli); Asia and Oceania (Auckland; Bangkok; Chennai; Colombo; Dhaka; Hanoi; Ho Chi Minh City; Jakarta; Karachi; Kuala Lumpur; Manila; Melbourne; New Delhi; Phnom Penh; Singapore; Sydney; Yangon; Tokyo; Osaka; Nagoya; Fukuoka; Beijing; Chengdu; Dalian; Guangzhou; Qingdao; Shanghai; Taipei; Hong Kong, China; Wuhan); Europe (Amsterdam; Athens; Berlin; Brussels; Budapest; Bucharest; Copenhagen; Dublin; Frankfurt; Hamburg; Helsinki; Istanbul; Lisbon; London; Madrid; Milano; Munich; Oslo; Paris; Prague; Sofia; Stockholm; Vienna; Warsaw; Zagreb; Zürich); North America (Atlanta; Chicago; Dallas; Detroit; Los Angeles; Miami; New York; San Francisco; Washington; Toronto; Vancouver); Latin America (Bogotá; Buenos Aires; Caracas; Guatemala; Lima; Mexico City; Montevideo; Panama; Santiago; Santo Domingo; Sao Paulo); Russian Federation and Commonwealth of Independent States (Almaty; Kiev; Moscow; Tashkent; Vladivostok). Membership structure: 653 members (domestic 355 and overseas 298).

Training: English learning courses including conversation and writing. Titles of laws and regulations on foreign investment: • Foreign Investment Promotion Act. • Enforcement Decree of the Foreign. • Foreigner’s Land Acquisition Act. • Act on Private Investment in Infrastructure. • Industrial Placement and Factory Construction Act. Category: Investment promotion authority. KOREAN AGENCY FOR TECHNOLOGY AND STANDARDS (KATS) Office/postal address: 96, Gyoyukwongil Gwacheon-Si Gyonggi-Do 427-723 Phone: (82 2) 5097400 Fax: (82 2) 5076875 E-mail: standard@kats.go.kr URL: www.kats.go.kr Year established: 1973 (formerly: Korean National Institute of Technology and Quality (KNITQ), changed as of 24 May 1999). Principal functions:

• To manage a national industrial standardization system; • To operate a laboratory accreditation system; • To manage the safety control of electrical appliances and

consumer goods; • To take responsibility for legal metrology system; • To provide testing/analysis/evaluation functions to industry; • To conduct R&D for standardization; • To operate a national inquiry point for industrial products.

Services/activities:

• Develops and manages Korean Industrial Standards (KS); • Accredits testing and calibrations laboratories; • Operates safety certification system for electrical goods; • Conducts safety inspections for consumer goods; • Operates national calibration system; • Designates verification bodies for legal metrology devices; • Acts as a member organizations sucha as International

Organization for Standardization, International Laboratory Accreditation Cooperation, International Electrotechnical Commission, International Organization of Legal Metrology, Pacific Area Standards Congress, Asia-Pacific Laboratory Accreditation Cooperation, and Asia-Pacific Legal Metrology Forum;

• Functions as World Trade Organization Inquiry Point; • Undertakes research and development of industrial technology

for standardization; • Operates certification system for technologies; • Provides technical assistance to small and medium enterprises;

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• Provides technical assistance to developing countries. Training: Plans and conducts training programmes on standardization, legal metrology and laboratory accredition as follows: • “TIC-CAR Project through the APEC Cooperation Centre for

Conformity Assessment” (2000-2005); • “Training Program Standardization and Conformity

Assessment” for Experts from ASEAN Countries (2002~). Category: Commodity standard institute; industrial promotion; Ministry of Trade; and standard, testing and inspection body. KOREAN SHIPPERS COUNCIL (KSC) Office/postal address: Trade Tower #4806 World Trade Centre 159-1 Samsung 1-dong Kangnam-gu Seoul 135-729 Phone: (82 2) 60005382-8 Fax: (82 2) 60005200 E-mail: kscn@kotis.net, k5kim@kotis.net, annechoi@kotis.net URL: shippersgate.kita.net/ Year established: 1972 Principal functions: • To represent the interests of the shippers of the Republic of

Korea concerning transportation of cargoes and to promote cooperation among shippers, carriers and other organizations associated with shipping;

• To facilitate international trade by ensuring the smooth flow of export/import cargoes, reducing logistics expenses, protecting the rights of shippers, and improving cargo transportation conditions.

Services/activities: • Conducts negotiations/consultations on freight rates and

charges and other matters including documentation and cargo distribution with liner conferences, airlines, inland truckers, freight forwarders and other interested parties on behalf of all shippers in the country;

• Provides suggestions/recommendations on shipping matters to the Government and other transportation-related organizations to improve domestic cargo transportation conditions and reduce cargo distribution costs;

• Maintains close relations with international shippers and shipping organizations;

• Provides advisory services to its members including shipping schedules and freight rates, conducts research activities on ways to reduce transportation costs, and organizes seminars on shipping to enhance the knowledge and skills for shippers of the Republic of Korea;

• Conducts research on the current situations of logistics and logistics costs, the possible solutions to enhance logistic

efficiency of infrastructure, the trends of freight rates and the bottlenecks of shippers;

• Facilitates the national project of making the Republic of Korea a North-East Asian economic and logistics hub;

• Provides logistics information such as market freight rates, shipping schedules, logistics news, transportation guidance and so on via KSC’s website at www.shippersgate.net;

• Operates RADIS (Rate Discount Service) in order to reduce shippers’ burden of freight costs;

• Operates and facilitates related committees such as the Logistics Working Committee.

Publications issued: • Practical Guidelines for Export and Import Transportation

(2000, Korean) – online publication. • Logistic Facilitation among Korea, Japan and Far Eastern

Russia (2001, Korean). • Practical Guidelines for Export and Import Transportation

(2001, Korean) – online publication. • Practical Guidelines for Export and Import Transportation

(2002, Korean) – online publication. • Cyber Korean Shippers (quarterly, Korean). Local branches: 7th Floor, Busan Trade Centre 87-7 Joongang-dong 4-ga Joong-gu Busan Metropolitan City Phone: (82 51) 9933300-5 Fax: (82 51) 4634402 E-mail: pusans@kotis.net 7th Floor, Kukje Officetel 299-2 Shinchon 4-dong Dong-gu Daegu Metropolitan City Phone: (82 53) 7537531-3 Fax: (82 53) 7537530 E-mail: taegu@kotis.net 5th Floor, Trade Centre 1589-1 Woosan-dong Kwangsan-gu Kwangju Metropolitan City Phone: (82 62) 9439400-3 Fax: (82 62) 9139404 E-mail: kwangjudv@kotis.net 1st Floor, Jeonbuk Small and Medium Business Support Centre 337-2 Palbok-dong 1-ga Duckjin-gu Jeonju Jeonbuk Phone: (82 63) 2146991-2 Fax: (82 63) 2136993 E-mail: cheonbuk@kotis.net 5th Floor, Chungbuk Small and Medium Business Support Centre 1508-1 Kagyung-dong Hungduck-gu Chongju Chungbuk Phone: (82 43) 2361171-3 Fax: (82 43) 2361174 E-mail: chungbuk@kotis.net Daejon Small and Medium Business Support Centre #406 23-14 Jang-dong Yusong-gu Daejon Metropolitan City Phone: (82 42) 8644620-2 Fax: (82 42) 8644623 E-mail: taejeon@kotis.net

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5th Floor, Kyungnam Trade Centre 7-4 Yongho-dong Changwon Kyungnam Phone: (82 55) 2824115-6 Fax: (82 55) 2822010 E-mail: kyongnamdv@kotis.net 11th Floor, Renaissance Tower 989-1 Jooan-dong Nam-gu Incheon Metropolitan City Phone: (82 32) 4200011-3 Fax: (82 32) 4200016 E-mail: inchondv@kotis.net 3rd Floor, Kongyoung Building 9 Joongangno 1-ga Chunchon Gangwon-do Phone: (82 33) 2563067-8 Fax: (82 33) 2563069 E-mail: gangwon@kotis.net 12th Floor, Gyunggi Small and Medium Business Support Centre 111-8 Iui-dong San Paldal-gu Suwon Gyunggi-do Phone: (82 31) 2597850-3 Fax: (82 31) 2597854 3rd Floor, Ulsan Small and Medium Business Support Centre 758-2 Yonamdong Buk-gu Ulsan Metropolitan City Phone: (82 52) 2873060-1 Fax: (82 52) 2873062 E-mail: ulsandv@kotis.net Offices abroad: Room 1201, China World Trade Centre No. 1 Jian Guo Men Wai Da Jie Beijing 100004, China Phone: (86 10) 65052671-3 Fax: (86 10) 66052670 E-mail: beijing@kotis.net Room 3201, New Town Centre No. 83, Lou Shan Guan Road Shanghai, 200336, China Phone: (86 21) 62368287 Fax: (86 21) 62368292 E-mail: laojin@kotis.net Avenue Louise 165 1050 Brussels, Belgium Phone: (32 2) 6462180 Fax: (32 2) 6467006 E-mail: brussels@kotis.net 460 Park Avenue Suite 2200 New York, NY 10022, United States of America Phone: (1 212) 4218804/06 Fax: (1 212) 2233827 E-mail: newyork@kotis.net

2nd Floor, Kamiyacho, Mori Building 4-3-20 Toranomon, Minato-ku Tokyo, Japan Phone: (81 3) 54722641 Fax: (81 3) 54722640 E-mail: tokyo@kotis.net 8192 Quinn Terrace Vienna, VA 22180, United States of America Phone: (1 703) 8760699 Fax: (1 703) 5735179 E-mail: kwto@kotis.net Membership structure: Currently the Korea International Trade Association (KITA) has 86,633 members, which are also members of KSC. Trading companies join voluntarily. They pay entrance fee (about US$ 155) and annual membership fee (about US$ 115). Training: • KSC organizes many seminars and workshops such as: • A Seminar on Government’s Policy on Logistics and

Transportation; • A Seminar on How to Reduce Logistics Costs; • A Seminar on How to Conduct Global SCM More

Effectively; • A Workshop on Developing E-Logistics; • A Seminar on How to Rationalize Korean Logistics System; • International Conference on Building a Northeast Asian

Logistics Hub in Korea. Category: Shipper’s council; port authority; and national shipping corporation.

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KOREAN STANDARDS ASSOCIATION (KSA) Office/postal address: Korean Technology Centre Bldg. 701-7, Yeoksam-Dong Gangnam-Gu Seoul 135-513 Phone: (82 2) 60094630-2 Fax: (82 2) 60094639 E-mail: marykim@ksa.or.kr URL: www.ksa.or.kr Year established: 1962 Principal function: • To contribute to innovations in business management by

engaging in training, education for building company-wide quality management systems, and disseminating and promoting managerial skills such as certification according to industrial standards for the Republic of Korea and international standards.

Services/activities: • Engages in research, training, education and certification for

industrial standardization and quality management; • Publishes and disseminates industrial standards for the

Republic of Korea. Publications issued: • KS Catalogue (annually, Korean). • Quality and Originality (monthly, Korean). • Quality Management (monthly, Korean). Local branches: 14 regional offices. Office abroad: Office in China Room #115, Estoril House No. 2 Jiangtai Road Chaoyang District Beijing, China 100016 Phone: (86 10) 64331897 E-mail: jskim@ksa.or.kr Membership structure: 4,400 firms. Products/commodity responsible for: Training and education; providing information for quality standards; certification according to national and industrial standards and international standards. Training: On- and offline regular courses in fields of QM, VE, IE, TPM, Six Sigma, ISO 9000/14000 and so on. Courses can be organized according to the requirement of customers. Category: Industrial promotion organization.

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NATIONAL AGENCY FOR DIRECT INVESTMENT (NADI) Office/postal address: 21/4 Khlebny pereulok Moscow 121069 Phone: (74 95) 9563957/58 Fax: (74 95) 9563970 E-mail: napi@napi.ru URL: www.napi.ru/ Year established: 2001 Principal function: • To promote and facilitate investment in the Russian

Federation, providing a one-stop shop for business development and investment services to both Russian and international firms and organizations.

Services/activities: For city, regional and federal authorities: • Investment attraction strategies: practical, target-based ‘road

maps’ for regional and city administrations on how best to improve the attractiveness of a region for investment;

• Investment promotion agency creation consulting; • Sector-based Investment marketing: development and

practical implementation of a region-specific investor targeting strategy.

For Russian companies: • Attraction of long-term and equity financing for company

development and expansion: preparation of project documentation for potential investors, business evaluation, deal structuring negotiation, search and attraction of potential investors, and organization of road shows and presentation of company to investors;

• Attraction of financing for mergers and acquisitions: preparation of project documentation for potential investors, evaluation of synergies, deal structuring negotiation, and attraction of capital;

• Strategic and financial consulting: issue of securities, mergers acquisitions, and corporate (re)structuring;

• Creation of private investment funds; • Preparation of companies for entry to public markets. For foreign companies: • Research (across the majority of the Russian Federation’s

regions); • Partner search and selection; • Product search; • Federal and regional governmental relations support; • Opportunity scan; • Market entry strategies; • Audit, Tax and Legal Support; • Intermediation (governmental and business). Membership structure: Formal alliances and affiliates: Russian Chamber of Trade and Commerce, the Higher School of Economics, and the Centre of Legal and Investment Programmes. Category: Investment authority.

RUSSIAN CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: St. Ilyinka, 6 Moscow 109012 Phone: (70 95) 9290009 Fax: (70 95) 9290360 E-mail: tpprf@tpprf.ru URL: eng.tpprf.ru Year established: 1991 Principal functions: • To represent the interests of Russian entrepreneurs in their

relations with authorities; • To create conditions required for the establishment of socially-

oriented infrastructure of entrepreneurship; • To provide assistance in the establishment of legislative

environment and entrepreneurial infrastructure. Services/activities: The Chamber of Commerce and Industry of the Russian Federation provides the following kinds of services: • Examination of goods: Soyuzexpertiza Autonomous Non-

Commercial Organization (SOEX) Address: 5/2 Ilyinka St., Moscow Phone: (495) 620-5224 Fax: (495) 620-5675 E-mail: fo@soex.ru URL: www.soex.ru/

• Protection of intellectual property: Soyuzpatent Ltd.

13 Myasnitskaya Street, Building 5, Moscow 101000, K-9, City Service Post -9 Phone: (495) 6201661, 6202261 Fax: (495) 6209540, 9219304 E-mail: info@sojuzpatent.com URL: www.sojuzpatent.com

• Examination and appraisal of property:

Phone: (495) 9235363, 9282525, 9239686 E-mail: ekso@eksotpp.ru

• CARNET ATA;

Phone: (495) 6200152, 6200116, 6200095 Fax: (495) 6200363 E-mail: ata@tpprf.ru

• Authorization of certificates of origin for goods and other

documents dealing with foreign trade: Office for Legal Contracts of the Legal Department of the chamber Phone (495) 6200905

• Authorization of circumstances beyond reasonable control

(force majeur): Office for Legal Contracts of the Legal Department of the chamber Phone (495) 6200905

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• Cooperation with Territorial Chambers: Department of Cooperation with Territorial Chambers 5/2 Ilyinka St., Moscow 103012 Phone: (495) 6200209, 6200248

• Courts of the Russian Chamber of Commerce and Industry:

Association of Average Adjusters 6 Ilyinka St., Moscow 109012 Phone: (495) 6200177, 6200178 Fax: (495) 6200153 E-mail: tpprf@tpprf.ru

• Court of Arbitration for Resolution of Economic Disputes

6 Ilyinka St., Moscow 109012 Phone: (495) 6200149 Fax: (495) 6200189

• International Commercial Arbitration Court (ICAC) 6 Ilyinka St., Moscow 109012 Phone: (495) 6200007, 6200141 Fax: (495) 6200153 E-mail: mkas_arbitration@tpprf.ru

• Maritime Arbitration Commission (MAC)

6 Ilyinka St., Moscow 109012 Phone: (495) 6200177, 62001-8 Fax: (495) 6200153 E-mail: tpprf@tpprf.ru

• Business information and consultation center 5/2 Ilyinka St., Moscow Phone: (495) 6200387 Fax: (495) 6200270 E-mail: infocentrum@tpprf.ru URL: www.ruschamber.org/index.php?l=2

Local Branches: Regional Chambers exist throughout the entire Russian Federation. Offices abroad: Representations are located in Austria; Belgium; Bulgaria; China; Czech Republic; Germany; Hungary; India; Italy; Latvia; Montenegro; Turkey, United Kingdom and United States of America. Category: Chamber of commerce.

ST. PETERSBURG CHAMBER OF COMMERCE AND INDUSTRY Office/postal address: 46-48 Chaikovskogo ul 191123 St. Petersburg Phone: (7 812) 7196644 Fax: (7 812) 2729713 E-mail: spbcci@spbcci.ru URL: www.spbcci.ru/english Year established: 1921 Principal function: • To support business. Services/activities: • Organizes business and cultural programmes for

representatives of foreign enterprises, arranges meetings and negotiations for foreign and domestic firms and looks for Russian partners;

• Organizes exhibitions, seminars and other events to promote trade and disseminates information on exhibitions held abroad;

• Provides advisory services and consultation on trade and investment-related issues and conducts marketing studies and provides information on trade and investment;

• Provides translation and interpreter services for conferences, symposia, seminars and business negotiations;

• Prepares documents for the registration of foreign investment enterprises;

• Publishes bulletins, proceedings and handbook in cooperation with foreign firms and institutions;

• Undertakes the execution of orders for direct mail service over Russian Federation;

• Provides expertise in various trade-related issues; • Determines the code of nomenclature for customs declaration; • Executes quality controls of joint venture products. Publications issued: • Exhibitions in St. Petersburg (annually, English/Russian). • St. Petersburg CCI Information Bulletin (monthly, Russian). Membership structure: 110 companies (voluntary). Training: Business Education Centre which holds training seminars monthly and teaches English and training programme for foreign businesspersons and companies interested in conducting business in the northwest region of the Russian Federation. Areas/industries where investment is encouraged: Heavy and light industry, agriculture, information technologies. Category: Chamber of commerce.

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SAMOA ASSOCIATION OF MANUFACTURERS AND EXPORTERS (SAME) P.O. Box: 3428, Apia, Samoa Phone: (685) 23377 Fax: (685) 26895 E-mail: info@same.org.ws URL: www.same.org.ws Year established: 1981 Principal functions: • To foster and promote exports from Samoa; • To assist the development of an efficient, profitable,

competitive, and quality-based expanding manufacturing sector;

• To promote and protect the manufacturing industry and the establishment thereof throughout Samoa;

• To collect information on all matters of interest to the industrial community;

• To represent members before governing authorities in matters pertaining to the removal or redress of grievances, where the interest of the Country’s manufacturing sector are threatened or prejudiced;

• To develop general public interest in the association by diffusing and propagating information on all matters relating to its activities;

• To affiliate with, or act in alliance with, or aid and abet any organisation having similar objectives to the association’s for the purposes of better attaining or otherwise furthering the objectives and interests of the association and/or its members;

• To donate to, or participate in, any matter considered by members to be in the interest of the community at large;

• To establish and sponsor scholarships or educational grants and to apply the funds of the association to that effect from time to time.

Services/activities: • Represents members’ interests before Government; • Disseminates information; • Organizes trade fairs; • Works to develop skills and enhance marketing. Membership structure: Over 75 members, covering a range of businesses and industries in Samoa, from banking organizations to engineering firms, and agricultural and horticultural growers to garment manufacturers. Category: Trade association.

SAMOA CHAMBER OF COMMERCE AND INDUSTRY INC. Office/postal address: Lotemau Centre Vaea Street Apia 685 21578 P.O. Box: 2014 Phone: (685) 25345, 22770, 20926, 20992 Fax: (685) 21578 E-mail: info@samoachamber.com URL: www.samoachamber.com Principal functions: • To promote the best interests of private sector commerce and

industry throughout Samoa; • To contribute to and, in a constructive way, influence the

formulation of national economic policies. Services/activities: • Collects and disseminates information about all matters of

interest; • Promotes social contact amongst those interested in the private

sector community; • Redresses and removes grievances in connection with

commerce and industry and settles disputes by arbitration; Membership structure: Membership is open to all holders of a business licence in Samoa, and to training organizations which are exempted from holding a business licence. Size is of no importance. The smallest members of chamber are sole traders, and the largest members employ more than 1000 people. Training: Access to training for members and staff in areas of key interest in business through the in-country training programme sponsored by the Governments of Australia and New Zealand. Category: Chamber of commerce.

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TRADE DIVISION, MINISTRY OF FOREIGN AFFAIRS AND TRADE P.O. Box: L1859, Apia Phone: (685) 21171, 20471 Fax: (685) 21504 E-mail: mfat@mfat.gov.ws URL: www.mfat.gov.ws Year established: 2003 Principal functions: • To effectively manage, coordinate and facilitate trade policy

issues and trade promotion strategies; • To ensure Samoa’s active participation in regional and

international trading arrangements. Services/activities: • Formulates, recommends and develops appropriate strategies

in consultation with stakeholders on trade policy and promotion strategies;

• Ensures that Samoa’s participation and obligations under international trading arrangements are effectively implemented and that benefits from membership to such agreements are realized;

• Implements the Pacific Island Countries Trade Agreement (PICTA) and the Pacific Agreement on Closer Economic Relations (PACER);

• Facilitates and coordinates negotiations on Samoa’s accession to the WTO;

• Facilitates and coordinates Samoa’s interests in the New Economic Partnership Agreement (EPA) between the Pacific ACP countries and the European Union, and other trading arrangements;

• Pursues excellent market access opportunities and provides advice to Samoan exporters;

• Provides and disseminates trade-related information through an efficient system;

• Conducts research and analysis of new issues and developments on the multilateral trade agenda;

• Facilitates any new trade agreements/arrangements. Publications issued: • American Samoa Market 2006. • Corporate Plan 2006 – 2009. • Directory of Technical and Financial Assistance to the

Private Sector (biennial). • Exporters Database. • Ministry of Foreign Affairs & Trade News Bulleting

(quarterly). • News Bulletin. Office abroad: Samoa Trade Commission Samoa House, 283 Karangahape Road P.O. Box 68-147, Newton Auckland, New Zealand Phone: (64 9) 3031012 Fax: (64 9) 3021168 E-mail: samoa@tradeconsulate.com

Samoa Consulate General P.O. Box 1313 Pago Pago, American Samoa Phone: (68 4) 6335919 Fax: (68 4) 6335929 Samoa Embassy 20 Avenue de l’Oree 1000 Brussels, Belgium Phone: (322) 6608454 Fax: (322) 6750306 E-mail: samoaembassy@skynet.be Samoa High Commission 13 Culgoa Curcuit O’Malley ACT 2606 Canberra, Australia Phone: (612) 62865505 Fax: (612) 62865678 E-mail: samoahcaussi@netspeed.com.au Samoa Mission to the UN 800 2nd Avenue, 4th Floor Suite 400J New York 10017, United States of America Phone: (1 212) 5996196 Fax: (1 212) 5990797 E-mail: samoa@un.int Samoa High Commission 1A Wesley Road, Kelburn P.O. Box 1430 Wellington, New Zealand Phone: (644) 4720953 Fax: (644) 4712479 E-mail: shc@paradise.net.nz Products/commodity responsible for: Fish; coconut cream; nonu products; kava; taro; beer; coconut oil; and copra meal. Category: Ministry of Trade.

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INTERNATIONAL ENTERPRISE SINGAPORE (IE Singapore) Office/postal address: 230 Victoria Street, #09-00 Bugis Junction Office Tower Singapore 188024 Phone: (65) 63376628 Fax: (65) 63375253 URL: www.iesingapore.com Year established: 1983 (formerly known as the Singapore Trade Development Board). Principal functions: • International Enterprise Singapore is an agency under the

Ministry of Trade and Industry spearheading the development of Singapore’s external economic wing;

• The mission is to promote the overseas growth of Singapore-based enterprises and international trade. With a global network in over 30 locations and the “3C” framework of assistance – Connections, Competency, Capital – IE Singapore offers services to help enterprises export, develop business capabilities, find overseas partners and enter new markets. At the same time, the International Enterprise Singapore works to position Singapore as a base for foreign businesses to expand into the region in partnership with Singapore-based companies.

Services/activities: Competency IE Singapore has a wide range of assistance programmes and resources to help Singapore-based enterprises build internationalisation competencies. • Capability Development Programmes: provide enterprises

with the assistance to develop business capabilities in branding, design, manpower, distribution, intellectual property and financial management;

• IE Singapore Resource Centres: carry an extensive collection of print and electronic business resources and is the first step to any overseas venture;

• Publications: i.e. journal - IE’s flagship, bi-monthly publication that provides regular trade and business information;

• ieXport: an e-learning courseware that provides advice and assistance to existing and potential exporters;

• Trade Statistics: available in print, CD-ROM and subscription-based online service;

• IE Singapore Portal (www.iesingapore.com): provides a host of market and industry information and event updates.

Connections IE Singapore’s global network offers businesses the necessary connections to venture overseas. • Online business matching services such as BuySingapore; • Events and initiatives to promote the utilization of

Singapore’s Free Trade Agreements (FTAs); • Business missions and trade fairs to help enterprises explore

overseas opportunities; • Business networking platforms such as Network China,

Network India and Network Indonesia.

Capital To help enterprises gain access to capital, develop their financial management capabilities and to defray developmental costs of expanding overseas, IE Singapore provides financial tools, grants and tax incentives to help companies explore overseas business opportunities confidently. • Financial tools: enterprise fund, loan insurance scheme II,

regionalization finance scheme, trade credit iInsurance programme;

• Grants to help companies defray developmental costs related to external consulting, airfare and accommodation, feasibility studies, bid-related expenses, salary, marketing and promotional activities among others;

• Tax Incentives: double deduction for overseas investment development expenditure, double tax deduction for market development, and overseas enterprise incentive.

Offices abroad: Bangkok, Beijing, Chengdu, Chennai, Chongqing, Dalian, Doha, Dubai, Franfurt, Guangzhou, Hanoi, Ho Chi Minh City, Hong Kong, Jakarta, Kuala Lumpur, London, Los Angeles, Mexico City, Moscow, Mumbai, New Delhi, New York, Qingdao, Santiago, Sao Paulo, Seoul, Shanghai, Singapore, Stockholm, Sydney, Taipei, Tokyo, Xi’an, Yangon. Category: Government statutory board. MONETARY AUTHORITY OF SINGAPORE (MAS) Office/postal address: MAS Building 10 Shenton Way Singapore 079117 P.O. Box: 52, Robinson Road Phone: (65) 62255577 Fax: (65) 62299229 Ricoh 2700L E-mail: webmaster@mas.gov.sg URL: www.mas.gov.sg Year established: 1970 Principal functions: • To conduct monetary policy and issue currency, and to manage

the official foreign reserves and the issuance of government securities;

• To supervise the banking, insurance, securities and futures industries, and develop strategies in partnership with the private sector to promote Singapore as an international financial centre;

• To build a cohesive and integrated organization of excellence. Services/activities: • Promotes sustained, non-inflationary economic growth through

monetary policy formulation and macroeconomic surveillance. • Manages Singapore’s exchange rate, foreign reserves and

liquidity in the banking sector.

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Publications issued: • MAS Annual Report. • Monthly Statistical Bulletin. • MAS Macroeconomic Review. • Financial Stability Review. • Consumer Guides. Offices abroad: MAS New York Office 17 State Street, 25th floor New York, NY 10004, United States of America Phone: (1 212) 8094018 Fax: (1 212) 8096067 MAS London Office Representative Office 1st floor Old Change House 128 Queen Victoria Street London EC4V 4BJ, United Kingdom Phone: (44 20) 73326300 Fax: (44 20) 73326309 Category: Integrated Central Bank. PORT OF SINGAPORE AUTHORITY CORPORATION LTD. (PSA) Office/postal address: Corporate Communications Department PSA Building 460 Alexandra Road Singapore 119963 Phone: (65) 62794266, 62794010 Fax: (65) 62744261, 62794213 E-mail: ccd1@psa.com.sg URL: www.psa.com.sg Year established: 1964 Year corporatized: 1997 Principal functions: • To operate port and logistics businesses around the world; • To provide shippers an unrivalled choice of 250 shipping

lines with connections to 600 ports in 123 countries. This includes daily sailings to every major port in the world.

Services/activities: • Port Services: provides a comprehensive range of port-

related services, including cargo-handling, warehousing and distribution. Its wholly-owned subsidiary, PSA Marine, also offers a comprehensive range of marine services including pilotage, ocean and harbour towage, international salvage and emergency response, heavy lift services, marine transportation and marine advisory.

• Container Terminals: operates four container terminals in Singapore at Tanjong Pagar, Keppel, Brani and Pasir

Panjang. It has 37 berths, including 6 berths at its new mega-terminal at Pasir Panjang Terminal. Equipped with 15-metre deep berths and quay cranes with an outreach of 18 rows across, the new terminal can accommodate the world's largest container vessels available in the world today. Utilizing innovative Bridge Cranes that can stack containers nine-high, Pasir Panjang Terminal exemplifies the new generation of ports;

• International Business: participates in 14 port projects in 8 countries: the Port of Antwerp and Port of Zeebrugge in Belgium; Muara Container Terminal in Negara, Brunei Darussalam; Dalian, Fuzhou, Fuzhou Jiangyin International and Guangzhou Container Terminals in China; Tuticorin Container Terminal and Pipavav Port in India; Voltri Terminal Europa and Venice Container Terminal in Italy; Sines Container Terminal in Portugal; Inchon Container Terminal in the Republic of Korea; and Aden Container Terminal in Yemen;

• Portnet.com Pte Ltd.: through www.portnet.com, a wholly owned subsidiary, PSA also provides its customers with advanced IT systems to help them increase their productivity and reduce costs. The backbone of the Portnet.com suite of e-products is the PORTNET® system, which had 7,000 subscribers and around 69 million transactions in year 2000. PORTNET® is the world's first nation-wide e-commerce network that has the participation of the entire shipping and port community that operates through Singapore;

• Logistics Services: includes the management of airport ground-handling services, the operations of two multi-purpose terminals, cruise and passenger terminals, exhibition services and supply chain management.

Publications issued: • PSA Port View (monthly, English). • Annual Report. Training: • PSA Institute is the training arm of PSA Corp. In addition to

the training of PSA employees, the Institute also provides training for personnel from the local and regional maritime industries. PSA Institute also provides training for participants from other ports, through a range of courses on port management, operations, engineering and ship-handling. Some of the courses offered are Port Management and Operations, Management of Container Operations and Effective Management of a Multi-purpose Terminal;

• Simulators are used where appropriate to provide realistic training scenarios for trainees, thus reducing the time required on actual equipment. It is an effective tool for corrective training and skill-upgrading. PSA Institute uses both Crane Simulators and Full Mission Ship handling simulator for training purposes.

Category: Port authority.

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SINGAPORE CHINESE CHAMBER OF COMMERCE AND INDUSTRY (SCCCI) Office/postal address: 47 Hill Street #09-00 Singapore 179365 Phone: (65) 63378381 Fax: (65) 63390605 E-mail: corporate@sccci.org.sg, research@sccci.org.sg. URL: www.sccci.org.sg Year established: 1906 Principal functions: • To develop and promote industry and commerce in Singapore:

- provide useful contacts and information on local and international business trends and developments,

- organize trade and investment missions to explore and create business opportunities as well as establish closer ties with trading partners,

- organize seminars and exhibitions based on advances and developments in the business, technology and economic arenas,

- publish business leads, business opportunities and features on economic and business trends,

- compile and analyze economic data and statistics on new and existing markets,

- identify and embark on projects with members that will enhance and bring benefits to their operations,

- attend to trade enquiries from members and the public; • To promote culture, education and community activities:

- conduct staff training programmes and language and computer courses,

- organize talks, seminars and activities on cultural and educational issues,

- provide scholarships and awards to recognize and promote academic excellence,

- organize public charities and welfare works to address the needs of the less fortunate and promote community cohesiveness;

• To develop closer ties between government and private sector: - maintain regular dialogues with ministries, statutory

boards and relevant government departments, - keep members abreast of economic policies and provide

their feedback to the Government, - maintain constant interaction with and represent the

interests of the Chinese business community in Singapore.

Services/activities: • Organizes business conferences, seminars and workshops; • Organizes trade missions to take part in trade/industry fairs

and investment talks in regional and international markets; • Helps members to increase business exposure and gain trade

opportunities by listing them in a e-membership directory; • Provides business matching facilities; • Prepares customized statistical reports; • Represents members' business interests; • Is authorized to issue Certificates of Origin to any registered

trader or manufacturer of local goods, or products meant for re-export.

Publications issued: • Annual Report (English/Chinese). • Chinese Enterprise (monthly, English/Chinese). • Council Members' Directory (biennial, English/Chinese). • The Price of Peace (Chinese). • Eternal Vigilance - The Price of Freedom (Chinese). Membership structure: Trade association member, life corporate member, ordinary corporate member, life individual member, ordinary corporate member. Training: The Singapore Chinese Chamber Institute of Business (SCCIOB) is a non-profit training and education body registered under the Registry of Societies and an affiliated member of the SCCCI. The Institute’s history as a training and education provider can be traced back to 1984 when it first started as a Training Centre with governmental aid and upgraded to its current status, the Institute of Business, in 1996. The Institute aims to be a leading training institution, providing quality, up-to-date and practical training and education to the local and foreign communities, and to promote lifelong learning in the Asia-Pacific region. The objective of the Institute is to promote the development of both local and overseas industries through the organization of quality educational and training activities. A wide range of training and development programmes are offered by the Institute for all levels of local and foreign working adults and overseas students. These programmes are structured into three main categories: Business Studies Programmes, Language and Culture Programmes and Training Promotion Programmes. Category: Chamber of commerce.

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SINGAPORE COMMODITY EXCHANGE (SICOM) Office/postal address: #23-04/05, Peninsula Plaza 111 North Bridge Road Singapore 179098 Phone: (65) 63385600 Fax: (65) 63389116 E-mail: marketing@sicom.com.sg URL: www.sicom.com.sg Year established: 1992 (formerly RAS Commodity Exchange (1992); name changed in February 1994 to better reflect its aim to become a broad-based commodity exchange). Principal functions: • To regulate, promote and develop commodity futures trading

in Singapore, including the establishment and dissemination of official prices for various grades and types of rubber;

• To provide clearing facilities, endorse Certificates of Origin and licences for packers, shippers and manufacturers;

• To provide a centralized and regulated marketplace for commodity futures trading in Singapore;

• To maintain financial integrity of the marketplace through its membership criteria, trading rules, and audit and market surveillance activities;

• To maintain a Clearing House to facilitate and clear all futures contracts transacted between buyers and sellers who are Clearing Members;

• To develop into a premier commodity exchange within the Asian time zone.

Services/activities: • Conducts market research, develops and launches suitable

new futures contracts; • Educates the commodity trading community and the public on

the economic benefits of futures trading; • Endorses Certificates of Origin and processes licences for

rubber dealers, packers, shippers and manufacturers of technically specified rubbers (TSRs) under the Rubber Industry Act (Cap. 280);

• Establishes and disseminates official prices for various grades and types of rubber;

• Provides clearing facilities on all SICOM’s futures contracts. Publications issued: • Singapore Commodity Exchange Rules and Regulations. • The Singapore Rubber Market, 2003 (English/Chinese). Membership structure: 125 members comprising seven categories: Clearing Brokers, Clearing Market Makers, Clearing Dealers, Non-clearing Trade Members, Non-clearing Associate Members, Non-clearing Brokers and Non-clearing Individual Members (or "Locals"). Products/commodity responsible for: RSS1, RSS3, TSR20(FOB), RSS3 index and robusta coffee futures contracts.

Training: Commodity futures trading course organized by the International Trade Institute of Singapore. Category: Commodity futures exchange. SINGAPORE MANUFACTURERS’ FEDERATION (SMa) Office/postal address: No 1, Science Centre Road #02-02 The Enterprise Singapore 609077 Phone: (65) 6826 3000 Fax: (65) 6822 8828 E-mail: hq@smafederation.org.sg URL: www.smafederation.org.sg Year established: 1932 (formerly Singapore Confederation of Industries (SCI), name changed in July 2003). Principal functions: • To represent and promote the interests of manufacturers and

manufacturing-related industries (defined as manufacturing community) in Singapore;

• To encourage cooperation amongst the manufacturing community, as well as between the manufacturing community and the Government;

• To promote the sales of Singapore-made goods at home and abroad;

• To promote the productivity and technological upgrading of the manufacturing community, especially among the SMEs.

Services/activities: • Makes representations to government bodies at home and

abroad on matters affecting the manufacturing community; • Liaises with local associate groups such as the various

chambers of commerce, the Singapore Business Federation as well as with the numerous statutory boards on matters of common interest;

• Liaises with foreign economic associations and businesspersons;

• Organizes trade missions abroad and participates in international trade fairs;

• Provides accreditation of quality management system certification bodies and test labouratories;

• Produces an annual trade directory and guide for buyers to promote local goods and services as well as a bimonthly newsletter and a quarterly publication to keep members informed of developments in the manufacturing community, investments and Singapore trade;

• Operates an economics research section and a library which receives publications from all over the world;

• Endorses Certificates of Origin and other export documents; • Acts as the national body to implement and administer the

international articles number system (bar coding) in Singapore;

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• Acts as the national body to implement the e-supply chain management programme in Singapore;

• Conducts skills upgrading courses. Publications issued: • The Singapore Manufacturer (annually). • Tradelink (annually). • SMa Connect (bi-monthly). • Other directories and handbooks (ad hoc). Membership structure: 2,800 members. Ordinary member: any company that is directly engaged in any type of manufacturing and manufacturing-related activity in Singapore is eligible to join as an ordinary member. General member: any company which is not directly involved in any manufacturing activity but provides a service to manufacturers may be admitted as a general member. General members have full voting rights too. Any association with less than 50 per cent of its members who are ordinary members of SCI can also join as a general member. Life member: any person or company who contributes a minimum of US$ 250,000 to SCI can join as a life member (subject to the approval of the Executive Committee). Category: Industrial promotion organization.

SINGAPORE NATIONAL SHIPPERS' COUNCIL (SNSC) Office/postal address: SCCCI Building 47 Hill Street, #07-05 Singapore 179365 Phone: (65) 3372441 Fax: (65) 3363851 E-mail: snsc@pacific.net.sg URL: www.snsc.org.sg Year established: 1972 Principal functions: • To represent the interest of Singapore exporters, importers,

manufacturers, producers, trade associations, commodity associations and other organizations associated with trade in relation to the transport tof goods and/or commodities;

• To secure the greatest possible cooperation between exporters, importers, manufacturers, producers, trade associations, commodity associations and other organizations associated with trade;

• To secure efficient, economical and adequate shipping services and transport facilities;

• To present a united front in negotiations and consultations with transport operators, port authorities, Governments and other organizations engaged in transportation services;

• To arrange for and/or obtain the most suitable mode and terms of transportation;

• To undertake all other things as the Council may deem fit to achieve the objectives set out herein.

Services/activities: • Updates members on current major issues and developments in

the shipping industry; • Organizes training courses, workshops, tea-cum-talks, forums,

and seminars for its members and interested parties; • Acts as a resource centre which carries out research on

shipping developments periodically to look into the needs of shippers;

• Publishes an annual report and a bi-monthly magazine. Publications issued: • Annual Report. • Shippers' Times (bi-monthly). Membership structure: Ordinary members: comprising individual companies, firms or businesses associated with the import and export trade, and trade or commodity associations, guilds and other organizations associated with trade. Associated members: comprising mainly freight forwarders and agents who have no voting rights. Category: Shipper’s council.

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SINGAPORE QUALITY INSTITUTE (SQI) Office/postal address: 66 Tannery Lane #06-07 Sindo Building Singapore 347805 Phone: (65) 4674225 Fax: (65) 4674226 E-mail: enquiries@sqi.org.sg URL: www.sqi.org.sg Year established: 1971 (formerly Singapore Quality Reliability Associations). Principal functions: • To promote an appreciation of the importance of quality in

Singapore; • To correlate quality activities of all members of the Institute; • To provide means for the interchange of information among

individuals and organizations; • To promote training and education in the field of quality. Services/activities: • Conducts certification and developmental courses for

the industry on quality; • Conducts evening talks; • Conducts educational visits for members; • Updates members with bi-monthly publication QC Focus; • Organizes social functions such as the presentation

ceremony/annual dinner and dance. Publications issued: • SQI Newsletter. • Yearbook. Membership structure: Individual and corporate members. Training: Organizes training courses for industrial diploma in quality, certified quality manager, certified quality engineer, certified reliability engineer, certified quality supervisor, certified quality technician, certified quality inspector, certified service quality executive, certified service quality, six sigma champion training, certified six sigma black belt, certified six sigma green belt. Category: Training institute.

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DEPARTMENT OF COMMERCE, INDUSTRIES AND EMPLOYMENT* Office/postal address: P.O. Box G-26 Honiara Phone: (677) 28614, 22856 Fax: (677) 25084 E-mail: pscommerce@pmc.gov.sb, ps@commerce.gov.sb URL: www.commerce.gov.sb Principal functions: • Investment; • Local entrepreneur; • Immigration; • Labour; • Trade and testing; • Industrial development; • Commerce; • Internal and external trade. Services/activities: • Designs an economic and financial package which aims to

rehabilitate struggling businesses and encourage new investments;

• Repeals and replaces the Foreign Investment Act; • Establishes infrastructure and land for various investments; • Establishes a one-stop shop to receive and decide on

investment proposals; • Reserves areas of investment opportunities for indigenous

Solomon Islanders; • Sets up trade consulars in selected overseas countries; • Researches into alternative sources of imports and

encourages bulk purchase; • Creates an investment climate which will yield more jobs

through increased foreign investment and by providing more development opportunities in rural areas;

• Provides more financial assistance to local Solomon Islanders through the use of its fiscal and monetary policies;

• Encourages more practical training to local business people; • Allocates available land for development purposes; • Supports and encourages trade delegations to other trading

partner nations; • Establishes an industrial commission to promote fair trading

and arbitrates over unfair trading between businesses and corporations.

Areas/industries where investment is encouraged: Coffee Processing Facility; cargo vessels; Bina Habour and Noro Development; duty free zones; Wairokai Industrial seaport; Suava Bay Fisheries Centre; Ranadi and Henderson Industrial Estates; and Pineapple Juice processing facility; Selwyn Bay Industrial Seaport; and Vanikoro Industrial seaport. Category: Ministry of Commerce.

SOLOMON ISLANDS CHAMBER OF COMMERCE AND INDUSTRY (SICCI) Office/postal address: P.O. Box 650 Panatina Plaza Honiara Phone: (677) 39542 Fax: (677) 39544 E-mail: sicci@solomon.com.sb URL: www.solomonchamber.com Principal function: • To represent the best interests of members through

engagement and in partnership with the Solomon Islands Government and other stakeholders.

Services/activities: • As detailed under Principal function. Publication issued: • Newsletter (monthly, English). Membership structure: 76 financial members and 9 executive members. Category: Chamber of commerce.

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BOARD OF INVESTMENT OF SRI LANKA (BOI) Office/postal address: Level 26, West Tower World Trade Centre Echelon Square Colombo 1 Phone: (94 11) 2427000 Fax: (94 11) 2447995 E-mail: info@boi.lk, infoboi@boi.lk URL: www.boi.lk Year established: 1978 (formerly Greater Colombo Economic Commission, changed to BOI in 1992). Principal functions: • To promote, approve and facilitate foreign direct investment

into Sri Lanka and to administer the eight Export Processing Zones at Katunayake, Biyagama, Koggala, Mirigama, Wathupitiwela, Polgahawela, Mawathagama and Horana.

• To administer the industrial parks at Kandy, Seethawaka and Mirijjawila, and the Export Processing Park at Malwatta.

Services/activities: The BOI provides advice and assistance at each stage of the investment process and can help in the following ways: • Provides information and guidance before submission of the

application and coordinating approvals from other agencies, if required;

• Evaluates applications and provides concessions, where applicable to the project;

• Provides assistance during the start-up of the project: site selection and clearance, advice on factory building and other technical matters, arranges support services such as water, power, waste treatment and telecommunications;

• Makes recommendations to immigration authorities for issuing resident visas;

• Facilitate import/export clearance and customs procedure for the import of capital goods, raw materials and the export of the final product;

• Advises on environmental norms and facilitating environmental approvals;

• Assists, when necessary, in the maintenance of good industrial relations and in the formation and operation of Employee Councils;

• Provides post-approval services by a separate division within the BOI.

Publications issued: Mini brochure: • Make it in Sri Lanka, June 2003 (English/Japanese/Korean/

French/Chinese). Sectoral brochures: • Textile & Apparel Sector - An overview, May 2002

(English). • The IT Industry, June 2003.

Country profiles: • Direct Investment by Indian Companies in Sri Lanka, 2003

(English). • Direct Investment by UK companies in Sri Lanka, 2002

(English). • Direct Investments by German Companies in Sri Lanka - An

Overview, January 2003 (English). • Direct Investments by Japanese Companies in Sri Lanka,

April 2003 (English, Japanese). • Direct Investment by US Companies in Sri Lanka, 2000

(English). • Direct Investment by Australian Companies in Sri Lanka,

2003 (English). Indo-Lanka Free Trade Agreement: • Indo-Lanka Free Trade Agreement - Investment

Opportunities, April 2003 (English). • Indo-Lanka Free Trade Agreement: A Sectoral Analysis,

June 2000 (English). • Impact of Indo-Lanka FTA on the Electronic Sector, June

2000 (English). • Impact of Indo-Lanka FTA on the Agriculture Sector, July

2000 (English). • The Complete Duty Structure of the Potential Sectors for

Investment, April 2002 (English). • Indo-Lanka FTA: Potential Products for Investment in Sri

Lanka by Country of Origin, February 2001 (English). • Duty Rates and Values of Major Indian Imported Products,

Sector and Country of Origin, March 2001 (English). • Selection of Potential Electronics Items for Investment in Sri

Lanka by Country of Origin, May 2001 (English). • Some Key Issues to be Addressed, May 2001 (English). • The Major Issues and Proposals - After 12 Months of Trade,

July 2001 (English). Other: • Factor Cost, June 2003 (English). • Investor Magazine - Newsletter, 11th Edition, April 2003. • Investment Opportunities (English/Sinhala/Tamil). • BOI “Puwath” - Sinhala Newsletter. • BOI publication on infrastructure, June 2003. • Mini CDs - Invest in Sri Lanka (English/French). • BOI Corporate Video (English/French/Japanese). • Labour Standard and Employment Relations Manual. • General Guidelines for Factory Buildings. • Environmental Norms. Local branches: BOI Office: EPZ, Katunayake Phone: (94 1) 2252364-5, 2252140, 2252038 Fax: (94 1) 2252030 BOI Office: BEPZ, Biyagama Phone: (94 1) 465206-9 Fax: (94 1) 465227 BOI Office: KEGPZ, Koggala Phone: (94 9) 83323 Fax: (94 9) 83370 BOI Office: Kandy Industrial Park, Kandy Phone: (94 8) 420019 Fax: (94 8) 420091

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BOI Office: Seethawaka Industrial Park, Avissawella Phone: (94 36) 31082/3 Fax: (94 36) 31083 BOI Office: Horana EPZ Phone/Fax: (94 34) 69296, 69752 BOI Office: Hiriyala Dedicated Economic Centre Phone/Fax: (94 37) 28656 BOI Office: Malwatta Export Processing Park Phone/Fax: (94 33) 88826 BOI Office: Mawathagama EPZ Phone/Fax: (94 37) 98147 BOI Office: Mirigama EPZ Phone/Fax: (94 33) 74657 BOI Office: Polgahawela EPZ Phone/Fax: (94 37) 44657 Areas/industries where investment is encouraged: • Manufacture of non-traditional goods for export including

deemed exports; • Export-oriented services; • Manufacturing of industrial tools and/or machinery; • Small-scale infrastructure projects; • Information technology (IT), IT-enabled services and IT-

related training institutes; • Regional operation headquarters; • Any industrial, agriculture, construction or services or any

other business activities approved by the Board; • Research and development; • Agriculture and/or agro-processing other than processing of

black tea; • Export trading house; • Large-scale infrastructure:

− Power generation, transmission and distribution, − Development of highways, seaports, airports, railways

and water services, establishment of industrial estates. Any other infrastructure.

• Large-scale (new/existing) projects; • In addition to the above target sectors:

− Existing enterprises undertaking an expansion, − Non-performing or under-performing enterprises.

Titles of laws and regulations on foreign investment: • Greater Colombo Economic Commission Law No. 4 of

1978. • Greater Colombo Economic Commission (Amendment) Act

No. 43 of 1980. • Greater Colombo Economic Commission (Amendment) Act

No. 21 of 1983. • Greater Colombo Economic Commission (Amendment) Act

No. 49 of 1992. • BOI (amendment) Act No. 10 of 2002. Category: Investment promotion organization

CEYLON CHAMBER OF COMMERCE* Office/postal address: 50 Navam Mawatha Colombo 02 Phone: (94 1) 2452183, 2421745, 2329143 Fax: (94 1) 2437477, 2449352 E-mail: info@chamber.lk URL: www.chamber.lk Year established: 1839 Principal functions: • To promote and protect the interest of the business sector in Sri

Lanka and abroad; • To consider all questions connected with business in Sri

Lanka; • To circulate statistical and other information relating to trade

and industry, in particular with a view to promoting exports and investment;

• To liaise with governmental authorities in matters relating to business;

• To maintain contacts with chambers of commerce and industry in other countries.

Services/activities: • Maintains close contacts with overseas chambers of commerce

and organizations such as the International Trade Centre UNCTAD/WTO, ESCAP and UNIDO;

• Maintains close links with other chambers and trade associations in Sri Lanka;

• Serves as the representative of the business sector in liaison with the Government;

• Helps the Government to ascertain the views of the private sector on relevant matters;

• Operates 18 bilateral Business Councils with Australia; Benelux (Belgium, Luxembourg and Netherlands); Canada; Denmark; Finland; Hong Kong, China; India; Indonesia; Japan; Malaysia; Myanmar; Norway; Pakistan; Republic of Korea; Singapore; Sweden and Eastern Europe; United Kingdom;

• Represents and expresses the opinions of the business community in Sri Lanka on business matters;

• Provides an information service to its members with a view to promoting trade service associations;

• Organizes outward investment and trade promotion missions and receives inward trade and investment promotion missions;

• Provides a panel of expert quality surveyors who can certify the quality of export cargo;

• Registers export documents; • Operates a Board of Arbitration with a view to a speedy

settlement of trade disputes; • Operates a library; • Conducts seminars/workshops of relevance to the business

community; • Issues business/trade publications and bulletins; • Provides advisory service on export marketing/promotion; • Provides secretarial services to 18 Bilateral Councils; • Operates a Foreign Trade/Information Division.

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Publications issued: Bulletins: • Business Opportunities Bulletin. • Library Alert. • Library News. • Overseas Buyers Contacts. • Periodical Highlights. • Techno Info. • Trade Contacts. • Trade Reporter. Publications: • Annual Report. • Annual Review of Business and Trade. • Directory of Exporters. • Enterprise (a tabloid). • Register of Members. • Sri Lanka in Brief (a booklet). Membership structure: 515 members. Encompasses virtually every sphere of economic activity in Sri Lanka - industry, import, export, agriculture, banking, hire-purchase, leasing, tourism, shipping, engineering, mining, consultancy services, wholesale, retail, financial services, legal, broking, construction and other services and includes every size of business ranging from the sole proprietorship to the multinational. The Ceylon Chamber of Commerce is a member of the Confederation of Asia-Pacific Chambers of Commerce and Industry and the Sri Lanka National Council of the International Chamber of Commerce. Members of the Ceylon Chamber of Commerce include organizations engaged in practically every type of economic activity in Sri Lanka. Membership is open to organizations of any nationality. Training: The Chamber nominates candidates from its membership for training courses and seminars offered under various aid programmes, through the Government. Category: Chamber of commerce.

NATIONAL CHAMBER OF COMMERCE OF SRI LANKA Office/postal address: 450, D R Wijewardene Mawatha Colombo 10 P.O. Box: 1375, Colombo Phone: (94 11) 2689600, 5 374801-3 Fax: (94 11) 2689596 E-mail: sg@nccsl.lk URL: www.nccsl.lk Year established: 1948 Principal functions: • To promote trade activities; • To assist the Government in the formation of trade policies

and issuance of commercial documents. Services/activities: • Provides trade information; • Trade fairs and delegations; • Organizes trade-related seminars and workshops; • Makes representations to the government bodies; • Issues commercial documents; • Advises the Government on trade-related matters. Publications issued: • NCCSL Newsletter. • Directory of Members. • Trade Information Bulletin. Membership structure: 400 members. The Chamber is the focal point for member companies representing virtually the entire spectrum of industry, trade and commerce in Sri Lanka. Among them, the Chamber counts some of the most vibrant and progressive business houses in the country. Training: Short-term training course and seminars, workshops only for local members and non-member companies. Areas/industries where investment is encouraged: Joint ventures. Category: Chamber of commerce.

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SRI LANKA BUSINESS DEVELOPMENT CENTRE (SLBDC) Office/postal address: 32B, 5th Floor Huejay Court Sir Mohammed Macan Markar Mawatha Colombo 3 Phone: (94 11) 2434952, 2437684-5 Fax: (94 11) 2541170 URL: www.slbdc-lk.org Year established: 1984 Principal functions: • To develop, strengthen and stimulate business and industry in

Sri Lanka; • To provide a comprehensive package of services in the areas

crucial to business and industrial development. Services/activities: • Assists in setting up new businesses as well as expanding and

diversifying existing businesses, improving business performance/profitability and establishing link-ups for joint ventures and marketing;

• Assists in selecting business opportunities, developing enterprises and conducting market surveys/feasibility studies;

• Human resource and enterprise development: • Surveys/studies and special assignments. Training: Customer-based training programmes to meet human resources development needs: • Training programme on productivity for executives and other

staff; • Managerial skills development programme for supervisors; • Supervisory skill development workshop for technicians and

production workers; • Skills development programme on interviewing skills for

senior and middle level managers; • Management orientation training programmes for new

recruits; • Enhancement of management competencies (EMCO); • Human resource management programme; • Customer service excellence programme; • Stress and time management for middle level managers; • Business communication skills development programme; • Training programme on attitude building; • Workshops on corporate/strategic planning. Training of trainers programmes: Personnel attached to Government, semi-government and private institutions can avail themselves of these programmes conducted in general training methodologies and theories of adult learning. Category: Industrial promotion organization and organization with training functions.

SRI LANKA EXPORT CREDIT INSURANCE CORPORATION (SLECIC) Office/postal address: Level 4, Export Guarantee House 42 Nawam Mawatha Colombo 2 Phone: (94 74) 719410-3 Fax: (94 74) 719400 E-mail: info@slecic.lk URL: www.slecic.lk Year established: 1979 Principal functions: • To issue policies to exporters of goods and services against

non-receipt or delayed receipt of payments resulting from commercial and non-commercial risks;

• To issue guarantees to banks and other financial institutions to facilitate the granting of pre- and post-shipment finance;

• To issue guarantees to persons or institutions abroad in connection with goods exported from Sri Lanka or for the due performance of any services to be rendered to such persons or institutions within or outside Sri Lanka;

• To provide financial assistance to exporters for the promotion and development of export from Sri Lanka;

• To help exporters to diversify and expand exports, find new markets and sell their goods abroad on competitive terms of payment;

• To provide guarantees to exporters against losses that may be sustained in undertaking market surveys, publicity and any other promotional measures in foreign countries;

• To re-finance and provide refinancing facilities to banks and other financial institutions in respect of credit facilities granted by such banks and institutions for the promotion of exports;

• To undertake market studies abroad for promotion of exports from Sri Lanka and to conduct seminars and courses on various aspects of export promotion and to collect and disseminate information relating to marketing possibilities and procedures;

• To act as agent of the Government, or with the approval of the Government on its own account, to provide insurance and guarantees, undertake such responsibilities and discharge such functions as are considered by the Government as necessary in the national interest;

• To discharge such other functions as the Corporation may consider as necessary for the achievement of any of its objects.

Services/activities: • Issues insurance policies to exporters against non-payment

by buyers abroad due to commercial and non-commercial (political) risks. Policies include standard, specific and small-scale insurance policies. Policies also cover export of services, shipments on consignment basis and entrepot trade;

• Issues Guarantees to commercial banks to facilitate the granting of finance to exporters. This facilitates granting of working capital at pre- and post-shipment;

• Issues direct export performance guarantees to the International Chamber of Commerce-Sri Lanka (ICC) for

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exporters to obtain the ATA Carnet Document to participate in trade fairs and exhibitions abroad;

• Type of Policies available: - Export Payment Insurance Policy: designed to

indemnify exporters against losses they may suffer due to non-payment or delayed payment due to commercial/non-commercial (political) risks: is operated on the whole turnover principal which means the exporters should declare all their credit shipment to all their buyers;

- Specific Policy: issued to cover specific buyers, specific destinations or a specific transaction;

- Entrepot Trade Shipment Policy: designed to cover non-payment risks of shipments effected to a third country from a second country by exporters operating in Sri Lanka;

- Comprehensive Services Policy: issued to exporters of services to cover non-payment or delayed payment by overseas buyers due to commercial or non-commercial risks;

• Type of Guarantees available:

- Export Production Credit Guarantee: issued to commercial banks against domestic letters of credit/confirmed orders opened by exporters in favour of manufactures/producers/suppliers, enabling them to obtain finance for the procurement of goods to be supplied to exporters;

- Pre-shipment Credit Guarantee: for exporters to obtain pre-shipment finance on more liberal terms for purchasing raw materials, manufacture, processing of goods and packing for export against Letters of Credit or Confirmed Orders;

- Post-Shipment Credit Guarantee: issued to commercial banks to enable them to grant post-shipment finance to exporters on more liberal terms;

- Export Performance Guarantee: issued to commercial banks as a counter guarantee (which is non-financial in nature) to enable them to issue bid bonds, performance bonds, etc., for export of services: it also helps banks to issue guarantees to the director general of customs for export of garments to clear raw materials and accessories used to make finished products for export: it helps postponement of import duty until realization of export proceeds;

- Export Performance Guarantee Covering the ATA Carnet System: issued to ICC facilitating issue of ATA Carnets to participate in trade fairs and exhibitions abroad;

- Whole-turnover Bank Guarantee Scheme covering cost of passage advances to Sri Lankans going abroad for employment. This guarantee scheme extends coverage to banks with respect to advances granted to migrant workers in respect of entire predeparture loan;

- Whole-turnover Pre/Post Shipment Guarantee: issued to commercial banks to enable them to grant pre/post shipment finance to total exporter clientele of the bank on liberal terms;

The above credit guarantees cover of non-payment by the exporter/non-fulfilment of obligations by the exporter due to this insolvency or protracted default.

• BiZinfo: providing financial information and credit status

reports on overseas companies to the banking sector is branded as BiZinfo. SLECIC acts as a 'Reseller' of credit and status reports from a network of principals worldwide.

• Export Finance: SLECIC-Export Finance caters to the post-shipment needs of medium- and small-scale exporters by encashing their export bills and thereby improving their cash flow.

Publications issued: • Annual Report. • SLECIC Newsline (quarterly newsletter). • Product Brochures. Membership structure: Secretary of the Treasury and the Central Bank of Sri Lanka. Category: Export credit insurance; export financing organization; trade facilitation body; and trade promotion organization. SRI LANKA EXPORT DEVELOPMENT BOARD (SLEDB) Office/postal address: 42 Navam Mawatha Colombo 2 P.O. Box: 1872, Colombo Phone: (94 1) 300723-4, 300705-11 Fax: (94 1) 300715, 300724 E-mail: serve@edb.tradenetsl.lk, ch@edb.tradenetsl.lk,

tisinfo@edb.tradenetsl.lk URL: www.srilankabusiness.com Year established: 1979 Principal functions: • To promote and develop products and services for export

from Sri Lanka; • To motivate exporters by providing assistance and removing

disincentives for exports; • To induce the expansion of production of export-related

products and services; • To provide specialized support services to producers and

exporters. Services/activities: • Formulates export policies for the preparation of the National

Export Development Plan; • Assists research and development, product adaptation,

supply/supplier and market development activities for exports from Sri Lanka;

• Organizes overseas market surveys and promotional programmes, which include support for exporters’ participation in trade fairs, sales missions and other export promotion efforts;

• Provides services to exporters, simplification of trade procedures and training to export organizations;

• Provides trade information and advisory services to exporters, overseas importers, policymakers and government officials;

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• Entrepreneurship development export marketing, export and import procedures, quality and productivity improvement, product specific programmes for export-oriented small and medium enterprises;

• Conducts “Exporters’ Forum” to resolve problems of exporters related to infrastructure procedures;

• Develops entrepot trade; • Programmes for supply development, product development,

product adaptation and quality improvement; • E-promotion (web hosing and designing, web advertising,

web links, CD-ROM preparation); • E-communication (e-mail, Internet and videoconferencing); • Itineraries of business/travel meeting. Publications issued: • Business Lanka (quarterly, English). • Expo News (fortnightly, English/Sinhalese). • Sri Lanka Directory of Exporters. Local branches: Provincial Office (Central Province) 22B Kotugodella Veediya Kandy Phone: (94 8) 2233592 Fax: (94 8) 2201147 E-mail: kandycp@tradenetsl.lk Provincial Office (North-Western Province) 22/1, Mihindu Mawatha Kurunegala Phone: (94 37) 2221972 Fax: (94 37) 2224256 E-mail: nwpedb@tradenetsl.lk Provincial Office (Southern Province) 41, Devamitta Mawatha China Gardens Middle Road, Galle Phone: (94 9) 2223595 Fax: (94 9) 2223595 E-mail: sdag@tradenetsl.lk Office abroad: Sri Lanka Trade Promotion Office India Sri Lanka Trade Centre F 135, Phase III Spencer Plaza 769, Anna Salai Chennai 2, India Products/commodity responsible for: All non-traditional products and services. Training: • Certificate course on import and export procedures (7 days); • Course on operational aspects of international trade (10

days). Areas/industries where investment is encouraged: Export-oriented projects.

Titles of laws and regulations on foreign investment: • Board of Investment Law No. 4 of 1978. Category: Trade promotion organization. SRI LANKA HANDICRAFTS BOARD (LAKSALA)* Office/postal address: Laksala 60 York Street Colombo 01 P.O. Box: 538, Colombo Phone: (94 11) 2323635 Fax: (94 11) 2446582 E-mail: laksala@itim.net, chair@itim.net URL: www.laksala.lk Year established: 1983 Principal functions: • To undertake the promotion, marketing and export of Sri

Lanka handicrafts; • To maintain shops and showrooms, both in Sri Lanka and

abroad, for the display and sale of handicrafts and to conduct displays, exhibitions and sales.

Services/activities: • Establishes, maintains, operates and assists in the

establishment, maintenance and operation of centres, workshops or other institutions for the purpose of creating, or adapting designs to be used in the production of handicrafts and the marketing of goods produced at such centres or other institutions;

• Expands the production of handicrafts and improves the quality of the raw material used for such production and of the finished products;

• Cooperates with scientific and technical institutions, organizations and agencies for the improvement of crafts materials and craft production techniques;

• Acts as the Certifying Authority of EEC Certificates of Origin for handicrafts.

Publications issued: • Brochures, catalogues and Laksala web. Local branches: The commercial arm consists of the Laksala sales outlets. Within a period of 40 years, Laksala has established 17 branches in Colombo-Fort, Bambalapitiya, Bentota, Galle, Hotel Galadari, Kandy, Katubedda, Katunayake (Airport), Kurunegala, Matara, Moragalla, Negambo, Nuwara-Eliya, Polgolla, Thummulla, Tangalle and Sigiriya.

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Offices abroad: Franchise Agent for the United Kingdom ARP Enterprises 2 Pages Hill, Muswall Hill London N10 1QA, United Kingdom Phone: (44 208) 3654618 Fax: (44 208) 3654619 Franchise Agent for Australia and New Zealand Exotic Concepts Pty. Ltd. Shop 5/300, Beach Road Black Rock, Victoria 3193, Australia Fax: (61 3) 95890299 Franchise Agent for Japan Gesyla Japan Co. Ltd. Taito-ku, Tokyo, Japan Phone: (81 3) 38426871 Fax: (81 3) 38426859 Products/commodity responsible for: Jewellery with stones; silver jewellery; silver items; silver-plated items; brass items; wood carvings; ebony items; wooden wall hangings; bamboo items; lacquered items; musical items; masks; coconut items; seashell items; handloom (Polgolla); handloom (other); voil; mosquito nets/pillows/pillowcases/embroidered pillowcases; batik wall hangings; cloth dolls; lace; flags; embroidered handkerchiefs; batik dresses/batik sarongs, cushion cover-bags (Myanmar); handloom sarongs/ready-made garments; handloom vetti; serviettes/dusters/carpets; reedware items (Wetakey); reedware (Iluck); reedware (Nava); reedware items (mats); palmyrah items; talipot items; leather items; coir items; clay items (unglazed); clay items (glazed); plaster of Paris items; soft toys/wintage cars; baby garments; oxidized items; artificial flowers; thread items; plywood items; tea/wax item/spices/macrams; cards; embroidered table cloths, etc.; bed covers and sheets; wool carpets; copper items; bracts (Matalu); B/S/C (brass, silver and copper mixed product); precious stones; semi-precious stones; paintings; granite items; silk; wooden furniture; glass items; natural stones (non gems); paintings/statues. Training: Trains local youths at present for the fields of woodcarving, lace, pottery, reed weaving, textiles, carpentry and flower making. Areas/industries where investment is encouraged: Pottery, terra cotta and handicrafts. Category: State trading organization.

SRI LANKA IMPORTERS', EXPORTERS' AND MANUFACTURERS' ASSOCIATION (SLIEMA) Office/postal address: 28 Rajamalwatta Road Colombo 15 P.O. Box: 12, Colombo Phone: (94 1) 2696321 Fax: (94 1) 268480, 2522524 E-mail: worldtrd@slt.lk Year established: 1955 Principal functions: • To collect enquiries and he latest information on trade,

investment, new markets and opportunities and disseminate essential information to its members and other interested companies;

• To process and promptly answer both import-export enquiries from overseas, and disburse them among interested parties;

• To act as a go-between to establish profitable contacts, meetings with exporters, importers, investors, entrepreneurs and other international business and financial institutions at home and abroad;

• To undertake a "Business Start-up Scheme" which aims to make small businesspersons around the country aware of measures taken to support them and provide them with consultation, financial and legal services.

Services/activities: As detailed under Principal functions. Membership structure: 200 members. Category: Trade association; trade facilitation body; trade fair and exhibition authority; trade promotion organization; and training/research institution.

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SRI LANKA SHIPPERS’ COUNCIL Office/postal address: c/o Ceylon Chamber of Commerce 50 Nawam Mawatha Colombo 2 P.O. Box: 274, Colombo Phone: (94 11) 2421745-7 Fax: (94 11) 2449352 E-mail: sushani@chamber.lk URL: www.slsc.ws Year established: 1966 Principal functions: • To represent and carry out consultations and negotiations

with shipping lines on behalf of shippers with regard to freight rates, availability and adequacy of shipping services, port efficiency, port charges, port facilities and others;

• To make representations to the Government on matters and issues affecting ship users and port users;

• To carry out training programmes to educate ship users and port users on shipping procedures and other related matters.

Services/activities: • Acts on behalf of ship users and port users by making

representations to the Government and other agencies on matters concerning the affairs of both importers and exporters, such as negotiating competitive freight rates, resolving of trade disputes/complaints and making representations to safeguard interests of importers/exporters;

• Provides advisory services on shipping, freight, ports, customs formalities and other related activities of ship users and port users;

• Provides expertise from within the Council to importers and exporters for training and development in selected areas.

Publication issued: • Annual Report (English). Membership structure: 16 members and 22 associate members. Training: No regular training courses, but conducts short-term seminars, training programmes to create awareness on export-related issues. Category: Shipper’s council; port authority; and national shipping corporation.

SRI LANKA TEA BOARD Office/postal address: 574 Galle Road Colombo 3 P.O. Box: 1750 Phone: (94 11) 2587814, 2587773 Fax: (94 11) 589132, 2587341 E-mail: promotion@pureceylontea.com URL: www.pureceylontea.com Year established: 1976 Principal functions: • To regulate the production and cultivation of tea; • To regulate the establishment and operation of tea factories; • To regulate the conduct of tea auctions; • To regulate the sale of tea and the export of tea; • To assist and encourage scientific and technological research; • To conduct, assist and encourage research into the economic

state of the tea industry; • To facilitate securing of supplies of machinery and equipment

for the development of the tea industry in Sri Lanka; • To provide financial or advisory services on matters relating to

the tea industry and to publish such statistics at its discretion; • To safeguard the interests of the workers in the tea industry; • To collect statistics from growers, manufacturers, dealers or

other persons on any matter relating to the tea industry and to publish such statistics at its discretion;

• To regulate, control and direct all institutions and organizations engaged in the management of tea estates and in the production and marketing of tea;

• To provide the necessary liaison between the tea industry and the departments of Government or State Corporations;

• To develop the tea industry through research and promotion in Sri Lanka and in world markets.

Services/activities: • As detailed under Principal functions. Publications issued: • Sri Lanka Tea Board Annual Report. • Sri Lanka Tea Board Monthly Statistical Summary. • Sri Lanka Tea Board Annual Statistical Bulletin. • Newsletter (bimonthly). • Tea Market Update (quarterly). Local branches: Regional Office - Bandarawela 1 Ambatenna Gardens Bandarawela Phone: (94 57) 2222812 Regional Office - Galle 20 Lower Dickson Road Galle Phone: (94 9) 2232052

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Regional Office - Gampola 140 Ambagamuwa Road, Gampola Phone: (94 81) 2352279 Regional Office – Ginigathena Norisland Ambagamuwa, Ginigathena Phone: (94 60) 2519970 Regional Office - Matara 4 Wijetunga Mawatha, Matara Phone: (94 41) 2222636 Regional Office – Mathugama Mathugama Multipurpose Corporative Society Building Mathugama Phone: (94 60) 2342438 Regional Office - Ratnapura 9 Moragabayata, Ratnapura Phone: (94 45) 2222136 Offices abroad: Tea Promotion Unit Sri Lanka Embassy 2-1-54, Takanawa Minato-ku, Tokyo 108-0074, Japan Phone: (81 3) 54489122, 34401611/6912 Fax: (81 3) 54489121 E-mail: ceylontea@vesta.ocn.ne.jp Tea Promotion Unit Sri Lanka Embassy Al. Wilanowska 313A 02-665 Warsaw, Poland Phone: (48 22) 8538896/7 Fax: (48 22) 8538907 E-mail: srilankatea@neostrada.pl Tea Promotion Unit Sri Lanka Embassy 24, Shchepkina Str., Moscow, Russian Federation Phone (74 95) 6881363, 6883511 Fax: (74 95) 6881363, 6883511 E-mail: ceyteabu@online.ru Tea Promotion Unit Consulate General of Sri Lanka P.O. Box 51528 Dubai, United Arab Emirates Phone: (97 14) 3987871 Fax: (97 14) 3987872 E-mail: ctbureau@emirates.net.ae Products/commodity responsible for: Tea in bulk, packets, bags and other tea products (all originating from the plant Camellia Sinensis). Category: Standard, testing, aid inspection; and trade promotion organization.

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CHAMBER OF COMMERCE AND INDUSTRY REPUBLIC TAJIKISTAN (ICC RP) Office/postal address: 21 Valamat-Zade Str. 734012 Dushanbe Phone: (992 3722) 15284 Fax: (992 3722) 11480 E-mail: chamber@tpp.tj URL: www.tpp.tj Year established: 1960 Principal functions: • To further the development of the economy and its

integration to the world economic system; • To form a modern structure of market relations; • To create favourable conditions for business activities and

the worldwide spreading of trade, economic and scientific-technical relations with other countries.

Services/activities: • Provides information services; • Deals with foreign economic activities; • Provides juridical services; • Provides services in protecting of objects of industrial

property; • Undertakes activities on expertise of the goods, certificates

of origin and evaluation activity; • Organizes fairs and exhibitions; • Provides assistance to development of enterprise activity. Local branches: Sugd regional chamber of commerce and industry 1 Mavlonbekova Ave. 735700 Khujand city Sugd Region Phone: (992 3422) 66728 Fax: (992 3422) 64254 Khatlon regional chamber of commerce and industry 63 A Ayni Str. 735140 Kurgan, Teppa city Khatlon region Phone: (992 3222) 23314 Fax: (992 3222) 23625 Branch of chamber of commerce and industry "Pomiroblupravleniye" 26 Lenina Str. 736100 Khorog city Phone: (992 291) 6773 Category: Chamber of commerce.

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BOARD OF TRADE OF THAILAND* Office/postal address: 150/2 Rajabopit Road Pranahkon, Bangkok 10200 Phone: (66 2) 6221860-70 Fax: (66 2) 6221880, 6221882, 6221991 E-mail: inc@thaiechamber.com URL: www.thaiechamber.com Year established: 1955 Principal functions: • To act as the central business organization to promote and

protect the trading interests of the country and the Thai business community;

• To represent the business community to inform and advise the government sector on important policies and issues which affect trade, industry, commerce and investment;

• To promote trade and business contacts between importers/exporters of Thailand and foreign importers/ exporters;

• To promote cooperation among enterprises and to act as an intermediary between the Government and the private sector;

• To undertake by arbitration the settlement of disputes arising out of trade and commerce.

Services/activities: • Informs the Government and its agencies of the views and

recommendations of the private business community on economic and trade policies which affect trade, industry and commerce;

• Participates in discussions of economic and trade policy formulation and plans for trade and market development;

• Provides statistical data and information on domestic and foreign markets and changes in economic and trade policies and legislation;

• Provides services to members by informing and channelling trade enquiries and business opportunities directly and/or through publications;

• Maintains a trade reference library for use of members; • Publishes trade directories and publications for the interest of

members; • Organizes meetings, seminars and training on economic, trade

and technical matters for members; • Organizes trade missions abroad and encourages participation

in international trade fairs and exhibitions; • Arranges business meetings for foreign trade missions; • Organizes and stimulates the organization of international

trade fairs and exhibitions in the country; • Undertakes market studies, research and surveys of domestic

and export markets; • Facilitates communication and the exchange of views on

economic and trade issues among members, as well as among members and government departments and public bodies;

• Strengthens and expands economic and trade cooperation with foreign private business organizations and regional economic organizations in trade, investment, tourism and financing and expedites exchange of trade, technical, marketing, and managerial information and experience;

• Issues Certificates of Commodity Standard and other commercial certificates;

• Provides trade arbitration services; • Provides ATA Carnet services. Publications issued: • Business Directory (English). • Economic Newsletters (biweekly, Thai). • Business Opportunities (biweekly, English). Membership structure: Ordinary members: - The Thai chamber of commerce - Foreign chambers of commerce in Thailand (23) - Trade associations (71) - Public enterprises (7) Associate members: - Individual companies and partnerships (500). Titles of laws and regulations on foreign investment: Please contact the Board of Investment. Category: Trade association.

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BUREAU OF TRADE MEASURES Office/postal address: Department of Foreign Trade 44/100 Nonthaburi 1 Road Nonthaburi 11000 Phone: (66 2) 5474756 Fax: (66 2) 5474736 E-mail: dft_info@mocnet.moc.go.th URL: www.dft.moc.go.th Year established: 1942 Principal functions: • To encourage trade activities between state agencies or

between state agencies and international trade organizations with an aim to boost the benefits of export;

• To protect Thailand’s trade interests by pursuing and solving problems involving trade barriers set by Thailand’s trade partners;

• To exercise its functions to gain trade preferences and encourage the private sector to pay more attention to trade preferences;

• To study and follow up the trade situation so as to cope with Thailand’s external trade problems;

• To study and follow up the development of Thai trade partners’ trade restrictions and regulations;

• To study and follow up the foreign trade situation of Thai principal products for the benefit of Thailand’s economy including ways and means to reduce barriers to Thailand’s export and import;

• To promote Thailand’s external trade for the benefit of the Thai economy;

• To study and analyze trade measure, trade barrier and non-tariff barrier of Thai partners;

• To solve trade measures imposed by trading partners on Thai exporters who have not complied with WTO Agreements;

• To study and evaluate trade competitiveness and the effect of Thailand’s trade partner measures.

Services/activities: • Operates as a representative of Thailand’s trade sector; • Coordinates between public organizations for trade

facilitation of the private sector, such as the Federation of Thai Industries and the Thailand Chamber of Commerce.

Training: Seminar of topics on the European Union’s regulation on Food Safety Law, REACH, WEEE, RoHs, EurepGAP, and Japan’s positive list system. Category: Commodity standard institute; Ministry of Trade; and standard, testing and inspection body.

DEPARTMENT OF EXPORT PROMOTION (DEP) Office/postal address: 22/77 Rachadapisek Road Chatuchak Bangkok 10900 Phone: (66 2) 5115066-77, 5120093-104 Fax: (66 2).5121079, 5131917 E-mail: tidep@depthai.go.th URL: www.depthai.go.th Year established: 1952 Principal functions: • To promote Thai products in foreign markets through various

activities; • To cooperate with public and private organizations concerned

to develop and promote Thai exporting under the policy and procedure issued by the Export Development Committee;

• To conduct research and plan market strategies for export promotion;

• To suggest means and procedures to solve and eliminate the export problems and obstacles;

• To develop the knowledge, skill and quality of Thai exporters in an attempt to enable them to conduct their export business more successfully;

• To prepare trade information and provide services for Thai manufacturers/exporters and foreign importers;

• To cooperate with organizations concerned to improve and develop the quality and design of Thai products to serve foreign markets;

• To cooperate and coordinate with other institutions and organizations both domestic and overseas to develop and promote Thai exports.

Services/activities: • Conducts marketing research, product research for planning

policymaking; • Provides advisory services for export marketing, information

and research, and product adaptation and development; • Undertakes buyers services; • Conducts export training for the business community and

public agencies; • Directs, organizes and sponsors trade displays, fairs and

exhibitions; • Directs, organizes and sponsors selling and buying missions; • Collects and disseminates market information through

publications and issues publicity materials; • Facilitates links between Thai exporters and overseas

importers through trade advisory and information services; • Conducts studies of problems affecting exports in order to

recommend possible solutions; • Operates overseas trade centres and a National Exhibition

Centre; • Acts as focal point for technical cooperation in trade

promotion; • Acts as Secretariat of the Export Development Committee and

executor of the International Trade Promotion Fund.

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Publications issued: • Exporters' Review (fortnightly, Thai). • Statistics Files (monthly/annually, English). • Thailand: Practical Guide for Business Visitors. • Thailand's Selected List of Exporters (biennial, English). • Product brochures, fair catalogues. Local branches: 198/1 Thaloung Road, Tambol Watmai Muang District, Chanthaburi 22000 Phone: (66 39) 325963,300009 Fax: (66 39) 325962 E-mail: epcchan@hotmail.com 29/19 Singharaj Road,Si Phum Muang District, Chiang Mai 50200 Phone: (66 53) 216350-1, 221376 Fax: (66 53) 215307 E-mail: dephd@depthai.go.th 269/74-75 Mithaphap Road Muang District, Khon Kaen 40000 Phone: (66 43) 325025-8 Fax: (66 43) 325029 E-mail: repckk@depthai.go.th 7-15 Jootee-Uthit 1 Road, Haadyai District, Songkhla 90110 Phone: (66 74) 234349, 231744 Fax: (66 74) 234329 E-mail: dephd@hadyai.loxinfo.go.th 148/59 Kanjanavitee Road Tambon Bang Kung, Muang District Suratthani 84000 Phone: (66 77) 286108, 289916, Fax: (66 77) 288632 Mobile: (66 1) 5697936 E-mail: depsurat@depthai.go.th Offices abroad: DEP cooperates with Office of Commercial Affairs, under Office of the Permanent Secretary, as follows: Africa: Ghana. Asia and Pacific: Australia; Bangladesh; Brunei Darussalam; Cambodia; China; Hong Kong, China; India; Indonesia; Japan; Republic of Korea; Lao People’s Democratic Republic; Malaysia; Myanmar; Philippines; Singapore; Taiwan Province of China; Viet Nam. Europe: Austria; Czech Republic; Denmark; France; Germany; Hungary; Italy; Netherlands; Poland; Russian Federation; Spain; United Kingdom. Latin America: Brazil; Chile. Middle East: Islamic Republic of Iran; Israel; Saudi Arabia; South Africa; Turkey; United Arab Emirates; North America: Canada; United States of America.

Training: The Department organizes a number of Thai and English language training/seminar programmes annually in areas related to trade promotion including export marketing, product adaptation, and financing export documentation. Acceptance of trainees from other developing countries for programmes in the English language will be considered on a case-by-case basis. Category: Trade promotion organization. DEPARTMENT OF TRADE NEGOTIATIONS (DTN)* Office/postal address: 44/100 Nontaburi 1 Road Bangkrasor Nonthaburi 11000 Fax: (66 2) 5475630-1 E-mail: dtnwebmaster@moc.go.th URL: www.dtn.moc.go.th, www.thaifta.com Year established: 1942 Principal functions: • To act as core coordinator in formulating and recommending

international economic policy measures; • To provide recommendations on international trade policy; • To formulate and recommend positions and strategies

supporting multilateral/bilateral trade negotiations and Free Trade Area negotiations, and to participate therein;

• To formulate and recommend positions and strategies supporting negotiations under regional, subregional and other international groupings, and to participate therein;

• To research and analyse the impact of economic evolution both short and long term, in order to support the formulation of policy and trade negotiations’ position;

• To develop international trade and economic information system;

• To perform other duties as stipulated by law, by the Ministry of Commerce or by assignment given by the Cabinet of Ministers.

Services/activities: As detailed under Principal functions. Publications issued: • ASEAN Economic Community: Thailand’s Opportunities

(Thai). • ASEAN-China Free Trade Area: Effects to Thailand (Thai). • The Future of Doha Negotiation Round: Success Factors

(Thai). • Thailand and FTA: Opportunities or Threat (Thai). • China-Hong Kong Closer Economic Partnership

Arrangement (CEPA) (Thai). • Singapore: Thailand’s Economic Partnership in ASEAN

(Thai).

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• Bilateral Acccession Agreement: Thailand-Russia (Thai). • Thailand’s International Trade Negotiations (Thai) • ASEAN Competitiveness (Thai). Category: Trade negotiation organization. EXPORT-IMPORT BANK OF THAILAND (EXIM THAILAND) Office/postal address: EXIM Building, 1193 Phaholyothin Road Phayathai 10400 Phone: (66 2) 2713700, 2780047, 6172111 Fax: (66 2) 2713204 E-mail: info@exim.go.th URL: www.exim.go.th Year established: 1993 Principal function: • To provide financial services for the promotion of Thailand’s

exports, imports as well as domestic and overseas investments for national development.

Services/activities: • Working capital:

- Pre-shipment financing (baht, US dollar and yen) - Small exporters financing facility (SEFF) - Express export credit (EEC) - Export supplier’s finance - Packing credit plus - Financing facilities for re-export - Negotiation of export bills;

• Term loans: - Term loan for business expansion - Long-term credit for export of capital goods - Merchant marine financing - Trade fair financing;

• Financing facilities for service providers for exports: − Financing facilities for logistics service providers − Financing facilities for export quality inspection

laboratory; • Financing for overseas projects:

- Financing facilities for overseas construction contracts - Financial facilities for overseas investment - Financing facilities for Thai restaurants overseas - Investment Insurance;

• Export credit insurance: - Export credit insurance for exports under L/C - Export credit insurance for exports under D/P, D/A and

O/A - Buyer/bank risk assessment service (BRA);

• Medium- and long-term export insurance; • International trade services; • Export advisory services; • Revolving guarantee for import duty payment.

Publications issued: • Annual report (Thai/English). • Brochure on EXIM Thailand’s Financial Facilities, 2006

(Thai, English). • Company profile, 2006 (Thai, English). • EXIM E-NEWS, newsletter (monthly, Thai). Local branches: Offices and branches in Bangkok and the vicinity areas: Business Promotion Office at Department of Export Promotion Thailand Export Mart Building, 3rd Floor, Department of Export Promotion 22/77 Ratchadapisek Road Lad Yao, Chatuchak, Bangkok 10900 Phone: (66 2) 5115772-3 Fax: (66 2) 5115774 Bangna-Trad Km. 3 Branch Thosapol Land Building 3, Ground Floor 947 Moo 12, Bangna-Trad Km. 3 Road Bangna, Bangna, Bangkok 10260 Phone: (66 2) 7440551-3, 7440556-7, 7440573-4 Fax: (66 2) 7440571 Rama II Branch 174/112-113 Moo 6, Soi Rama II Soi 60, Rama II Road Samaedam, Bang Khunthian, Bangkok 10150 Phone: (66 2) 8941994 Fax: (66 2) 8941813 Rama IV Branch Green Tower, Ground Floor 3656/2 Rama IV Road Klongton, Klongtoey, Bangkok 10110 Phone: (66 2) 3673300-6, 2401133, 2401157 Fax: (66 2) 3673307-8 Rangsit Branch 44, 46, 48 Soi Phaholyothin 87, Phaholyothin Road Prachathipat, Thanyaburi, Pathum Thani 12130 Phone: (66 2) 5364677-82 Fax: (66 2) 5364683-4 Sathorn Branch Empire Tower, Ground Floor 195 South Sathorn Road Yannawa, Sathorn, Bangkok 10120 Phone: (66 2) 6700300-8 Fax: (66 2) 6700309 Branches in other provinces: Chiang Mai Branch 158/5-6 Chiang Mai-Lampang Road Paton, Muang, Chiang Mai 50300 Phone: (66 53) 220596-7, 220541 Fax: (66 53) 220585 Hat Yai Branch Sinbenjapol Building 24 Soi P. Nataphol 2, Sripuwanart Road Hat Yai, Songkhla 90110 Phone: (66 74) 428722-6, 221131-2 Fax: (66 74) 221133-4

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Khon Kaen Branch 381/44-45 Mittraphap Road Nai Muang, Muang, Khon Kaen 40000 Phone: (66 43) 271535-7 Fax: (66 43) 271538 Laem Chabang Branch 53/71-74 Moo 9, Sukhumvit Road Thungsukhla, Sriracha, Chonburi 20230 Phone: (66 38) 330121-6 Fax: (66 38) 330127-8 Areas/industries where investment is encouraged: Export of all kinds of goods; overseas investments with (partial or full) Thai interest. Category: Export credit agency with a diverse range of export and investment financing facilities. FEDERATION OF THAI INDUSTRIES (FTI) Office/postal address: 4th Floor, Zone C Queen Sirikit National Convention Centre 60 New Rajadapisek Road Klongtoey Bangkok 10110 Phone: (66 2) 2294255 Fax: (66 2) 2294941-2 URL: www.fti.or.th Year established: 29 December 1987 (formerly Association of Thai Industries (ATI), 1967-1987). Principal functions: • To act as the sole representative of all industrial enterprises in

Thailand; • To promote industrial development; • To disseminate information on technology; • To conduct testing of products and issue Certificate of Origin

and Certificate of Quality Assurance, Certification of Existence/Non-existence of producers/suppliers of raw materials in Thailand for claiming of investment promotion privileges under the Investment Promotion Act;

• To offer appropriate advice and recommendations to the Government for the overall benefits of the industrial sector;

• To ensure that the FTI members comply with the laws governing industrial activities.

Services/activities: • Provides consultancy services, workshops, training, seminars,

educational and observation tours within the country and aboard;

• Encourages the study and upgrading of skills in various specific industries;

• Operates the Human Capacity Building Institute, Institute of Industrial Energy and Industrial Environment Institute within

the organizational structure of FTI to encourage all technical services and the coordination of technology transfer;

• Provides registration of products under EAN-UCC Standard Barcode and EDI in Supply Chain;

• Encourages members’ Code of Ethics and Corporate Good Governance;

• Produces and distributes a bimonthly magazine (Industry Focus) and education videos;

• Disseminates information through the internet (www.fti.or.th); • Produces FTI Directory and CD-ROM; • Serves as the national secretariat of the ASEAN Chambers of

Commerce and Industry or ASEAN-CCI; • Cooperates with Ministry of Foreign Affairs in issuing the

APEC business travel card; • Serves as the secretariat of the Asia-Europe Business Forum

(AEBF); • Participates in WTO joint committee, which comprises the

Board of Trade of Thailand, the Thai Banker Association and FTI to study and follow up WTO rules, regulations and concerned issues.

Publications issued: • Annual Report (Thai). • FTI Directory (English). • Industry Club Directories (English/Thai). • Industry Focus (bimonthly, Thai). • Provincial Chapters Directories (English/Thai). • Other newsletters. Local branches: FTI Provincial Chapters: Pathum Thani Chapter Boonrawd Brewery Co. Ltd. 999 Samsen Road Dusit, Bangkok 10300 Phone: (66 2) 2411360-9, 2434731-40 Fax: (66 2) 2412539 97/7 Inchannarong Road Nai-Muang Muang, Bureeram 31000 Phone: (66 44) 617483 Fax: (66 44) 617483 2nd Floor, Royal Commemorate Community Centre Yuthadamnoen Road Muang, Chachoengsao 24000 Phone: (66 38) 814409 Fax: (66 38) 814409 Chainat Industry Office Moo 7, Kao Ta Pha Muang, Chainat 17000 Phone: (66 56) 416464 Fax: (66 56) 416465 310/90 Nontanakorn Road Muang, Chaiyaphum 36000 Phone: (66 44) 812795 Fax: (66 44) 812795 200 Thanon Thaluang, Watmai Muang, Chantaburi 22000

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Phone: (66 39) 312851 Fax: (66 39) 302986 1st Floor, Northern Industrial Promotion Centre Building 158 Tung Hotel Road Muang, Chiang Mai 50000 Phone: (66 53) 304346-7 Fax: (66 53) 246353 4th Floor, Macro Building 862/10 Paholyotin Road Tambon Robwiang, Muang, Chiang Rai 57000 Phone: (66 53) 715399 Fax: (66 53) 742233 Industry Promotion Centre 5th Floor, 67 Moo 1, Sukhumvit Road, Moo 1 Samed Muang, Chonburi 20000 Phone: (66 38) 288507 Fax: (66 38) 288508 Chumphon Town Hall 190 Sahakorn Road Thatapao, Muang, Chumphon 86000 Phone: (66 77) 512361 Fax: (66 77) 512362 Lert Kasikorn Group Co. Ltd. 68/21-3 Moo 1 Tambon Nakonchum Lianmuang Road, Kamphaeng Phet 62000 Phone: (66 55) 799759 Fax: (66 55) 722788 84 Moo 4, Tambon Wangsala, Amphur Thamuang, Kanchanaburi 71130 Phone: (66 34) 561178, 561187 Fax: (66 34) 661182 4th Floor, Kow Yoo Hah Motor Building 359/2 Mittaphab Road Muang, Khonkaen 40000 Phone: (66 43) 324886 Fax: (66 43) 324885 1/23-24 Watchara Road Krabi-Yai, Muang, Krabi 81000 Phone: (66 75) 620-084 or (66 1) 4775580 Fax: (66 75) 620-084 2nd Floor, New Lampang Provincial Industrial Office Lampang-Denchai Road Phrabhat, Muang, Lampang 52000 Phone: (66 54) 265079 Fax: (66 54) 265080 2nd Floor, Northern Region Industrial Estate 60 Moo 4 Ban-Klang, Muang, Lamphun 51000 Phone: (66 53) 552271 Fax: (66 53) 552272 Sahafam Co., Ltd. 99 Moo 8, Saraburi-Lomsuk Road Huayhin, Chaibadan, Lopburi 15130 Phone: (66 36) 643206 Fax: (66 36) 643207

87 Moo 1 Nakhien, Muang Nakhon Si Thammarat 80000 Phone: (66 75) 312040 Fax: (66 75) 346121, 312040 55 Moo 7, Petchakasem Road Klongmai, Sampran, Nakhonpathom 73110 Phone: (66 34) 223131 Fax: (66 34) 223132 Nakorn Swan Viriyalai Technology College Pahol Yothin Road, Nongkrod Muang, Nakorn Swan 60240 Phone: (66 56) 334565 Fax: (66 56) 229969 276/11 Phol Saen Road, Nai Muang Muang, Nakornratchasima 30000 Phone: (66 44) 267117-8 Fax: (66 44) 267118 Faikaew, Poopeang Nan 55000 Phone: (66 54) 771616, 751539 Fax: (66 54) 751359 Government Offices Centre 37 Moo 9, 1st Floor, Koakkien Muang, Narathiwat 96000 Phone: (66 73) 512205 Fax: (66 73) 512205 E-mail: ftinwt@hotmail.com Government Offices Centre Udorn-Nongkhai Road Muang, Nongkhai 43000 Phone: (66 42) 421272 Fax: (66 42) 411999 9/2 Moo 5, Talingchan-Supanburi Road Saothonghin, Bang Yai, Nontaburi 11140 Phone: (66 2) 9032051 Fax: (66 2) 9032052 355 Moo 8 Naklua Road, Bana Muang, Pattani 94000 Phone: (66 73) 334611 Fax: (66 73) 334611 335 Phaholyothin Road Bhantom, Muang, Payao 56000 Phone: (66 54) 481266, 412877 Fax: (66 54) 481797, 431160 42 Moo 4, Phetchabun-Chaleanglub Muang, Phetchabun 67000 Phone: (66 56) 748650-1 Fax: (66 56) 748649 87/2 Phetchakasem Road Tonmamuang Muang, Phetchaburi 76000 Phone: (66 32) 414128 Fax: (66 32) 414128

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4/91-92 Sara Lung Road Nai Muang, Muang, Phichit 66000 Phone: (66 56) 612450 Fax: (66 56) 612450 808/1-2 Pichaisongkram Road Nai Muang, Muang, Phitsanulok 65000 Phone: (66 55) 258497, 212101 Fax: (66 55) 241718 3rd Floor, 123 Asia Road, Khlong Suanphlu Phra Nakhonsi Ayutthaya 13000 Phone: (66 35) 345966 Fax: (66 35) 345967 369 Moo 5 Sai Ban Namcham 1-Ban Rongkhem Road Mae Lai, Muang, Phrae 54000 Phone: (66 54) 649731/741 Fax: (66 54) 649731/741 2nd Floor, Phuket Provincial Industrial Office 48/4 Dumrong Road, Talad Yai Muang, Phuket 83000 Phone: (66 76) 240362 Fax: (66 76) 240362 67 Moo 3, Bang Boriboon Muang, Prachinburi 25000 Phone: (66 37) 200678 Fax: (66 37) 200678 65 Sukjai Road Muang, Prachubkhirikhan 77000 Phone: (66 32) 611030, 611580 Fax: (66 32) 602344 41/125 Thamuang Road Kao Nivhet, Muang, Ranong 85000 Phone: (66 77) 824689 Fax: (66 77) 824689 33 Amphur Road, Namuang Muang, Ratchaburi 70000 Phone: (66 32) 337301/315048 Fax: (66 32) 323346 140/20 Moo 1 Sukhumvit Road Noenphra, Muang, Rayong 21080 Phone: (66 38) 808177 Fax: (66 38) 808178 Inter Concrete Industry Co., Ltd. 143 Moo 5, Jangsanit Road Nivetch, Tawatburi, Roi-et 45170 Phone: (66 34) 569010, 527123-6 37 Office Building Srisamut Road Paknam, Samutprakarn 10270 Phone: (66 2) 7028675-6 Fax: (66 2) 7028673 923-49 Ekachai Road, Mahachai Muang, Samuthsakorn 74000 Phone: (66 34) 836740, 833606 Fax: (66 34) 836740

13 Soi Pichaironnarongsongkram Pahol Yothin Road, Muang, Saraburi 18000 Phone: (66 36) 212940 Fax: (66 36) 212940 Singburi-Bangpan Road Muang, Singburi 16000 Phone: (66 36) 523149 Fax: (66 36) 523149 Muang, Sisaket 33000 Phone: (66 45) 631616 Fax: (66 45) 613497 3rd Floor, Southern Industrial Promotion Centre 165 Karnjanavanich Road Namnoi, Hatyai, Songkla 90110 Phone: (66 74) 211902-3 Fax: (66 74) 211903 9 Moo 4, Ruayai Muang, Suphanburi 72000 Phone: (66 35) 555210, 555267 Fax: (66 35) 545601 99/44-46 Moo 2 Karnchana Vidhi Road Vat Pradu, Muang, Suratthani 84000 Phone: (66 77) 212520 Fax: (66 77) 273977 60 Jitbumroong Road Muang, Surin 32000 Phone: (66 44) 511348 Fax: (66 44) 514348 8/1-2 Soi Ruamraeng, Intarakiri Road Mae-sod, Tak 63110 Phone: (66 55) 542381, 542927 Fax: (66 55) 542927 322/10 Moo 5, Nongsamed Muang, Trad 23000 Phone: (66 39) 511945, 512619 Fax: (66 39) 520228 85 Kokkan Road Tapthieng Muang, Trung 92000 Phone: (66 75) 218699 Fax: (66 75) 212841 2nd Floor, Ubon Ratcha Thanee Provincial Industrial Office Surasakdi Road Muang, Ubon Ratchathanee 34000 Phone: (66 45) 262449 Fax: (66 45) 262449 83/21 Wattana Road Muang, Udorn Thani 41000 Phone: (66 42) 246498 Fax: (66 42) 246498 280/9 Baromaard Road Muang, Uttaradhit 53000 Phone: (66 55) 440389 Fax: (66 55) 414449

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36 Sribumrung Road Sateng, Muang, Yala 95000 Phone: (66 73) 243316 or (66-1) 6781010 Fax: (66 73) 243615 New regional chapters: 1st Floor, Industrial Development Centre Toonghotel, Chiang Mai 50000 Phone: (66 53) 304346-7 Fax: (66 53) 246353 44/4 Moo 11, Nawamidth Kannayao, Bangkok 10230 Phone: (66 2) 5100051-62 ext. 701 Fax: (66 2) 5105737 5/9-12 Moo 7, Bangna-Trad Road (Km.41) Bangsamak, Bangpakong Chachoengsao 24180 Phone: (66 38) 538155 Fax: (66 38) 538099 267/11 Polsann Road, Naimuang Muang, Nakhonrajasrima 30000 Phone: (66 44) 267117-8 Fax: (66 44) 267118 165 Kanchanawanid Road Namnoi, Hadyai Songkla 90110 Phone: (66 74) 211902 Fax: (66 74) 211903 Industry clubs: Agricultural Machinery Manufacturers Club, Air Conditioning and Refrigeration Industry Club, Aluminium Industry Club, Auto Parts Industry Club, Automotive Industry Club, Ceramic Industry Club of Thailand, Chemical Industry Club, Electrical, Electronics and Allied Industry Club, Environmental Management Industry Club, Food Processing Industry Club, Footwear Industry Club, Garments Industry Club, Gems and Jewellery Industry Club, Glass Manufacturers Club, Granite and Marble Industry Club, Leather Based Industry Club, Machinery and Metal Work Industry Club, Petrochemical Industry Club, Petroleum Refining Industry Club, Pharmaceuticals Industry Club, Plastic Industry Club, Printing Industry Club, Pulp and Paper Industry Club, Roofing and Accessories Industry Club, Rubber Based Industry Club, Textile Industry Club, Thai Furniture Industry Club, Thai Gas Manufacturers Industry Club, Thai Panel Product Industry Club, Thailand Fellowship of Cement Manufacturer, Thailand Iron and Steel Industry Club. Membership structure: 5,400 members. Ordinary membership: any industrial enterprises in the country who must comply with the Factory Act or the trade association in the industrial sector. Associate membership: those individuals and juristic persons not in the industrial sector or other trade associations. These members are grouped into industrial club and countrywide provincial chapters. Category: Industrial promotion organization.

FOOD AND DRUG ADMINISTRATION (FDA) Office/postal address: Ministry of Public Health Tiwanond Road, Muang District Nonthaburi 11000 Phone: (66 2) 5907001, 5907003, 5907063 Fax: (66 2) 5918636 E-mail: drug@fda.moph.go.th, food@fda.moph.go.th URL: www.fda.moph.go.th Year established: 1974 Principal function: • To protect consumer’s health, to ensure safety, quality and

efficacy of health products under responsibilities of the Thai FDA, i.e. foods, drugs, psychotropic substances, narcotics, medical devices, volatile substances, cosmetics and hazardous substances available in the country. This has to be implemented in accordance with laws and international agreements.

Services/activities: • Grants licences for manufacturing and importation of all

products, including food commodities, pharmaceuticals, narcotic and psychotropic substances, medical devices and household hazardous substances;

• Strictly regulates the above-mentioned products to ensure and monitor safety quality and efficacy of both high-risk and low-risk products;

• Controls advertisement of food and drug products and provides guidance related to the above-mentioned products for entrepreneurs and organizations involved;

• Acts as an information service centre to disseminate relevant information and publications;

• Carries out post-marketing surveillance and monitoring job, including the direct sampling of the products for labouratory analysis and testing to find out whether or not the distributed products do conform to their regulatory standards;

• Supervises manufacturing plants to upgrade their production process to meet with the standard criteria, such as Good Manufacturing Practice (GMP) and Hazardous Analyses Critical Criteria Point (HACCP);

• Monitors adverse reactions of health products in Thailand and disseminates summarized reports to network hospitals and WHO;

• Participates in various activities and cooperates with many international organizations, such as WHO, UNDP;

• Acts as the national focal point for the International Programme on Chemical Safety (IPCS) and Adverse Drug Reaction Monitoring Centre of WHO (ADRM);

• Provides public education information through various types of media such as radio, television, newspaper, posters, electronic machines, audio-text system;

• Organizes training courses and seminars. Publications issued: • FDA Journal. • Medical and Health Product Bulletin.

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Local branches: Provincial Public Health Offices (located in all provinces throughout the country). Products/commodities responsible for: Foods; drugs; psychotropic substances; narcotics; medical devices; volatile substances; cosmetics; and hazardous substances. Training: Various training courses (both national and international) related to regulatory control of health product. Titles of laws and regulations on foreign investment: • Drug Act B.E. 2510 (1967). • Psychotropic Substance Act B.E. 2518 (1975). • Food Act B.E. 2522 (1979). • Narcotic Act B.E. 2522 (1979). • Medical Devices Act B.E. 2531 (1988). • The Emergency Decree on Prevention against Abuse of

Volatile Sustances B.E. 2535 (1990). • Cosmetic Act B.E. 2535 (1992). • Hazardous Substance Act B.E. 2535 (1992). • The single Convention on Narcotic Drugs 1961. • Commentary on the protocol amending at Geneva on 25

March 1972. • The International Convention on Psychotropic Substances

1971. • The International Code of Marketing of Breast Milk

Substitute 1981. • The United Nations Convention against Illicit Traffic in

Narcotic Drugs and Psychotropic Substances 1988. Category: Standard, testing, and inspection body.

INDUSTRIAL ESTATE AUTHORITY OF THAILAND (IEAT)* Office/postal address: 618 Nikom Makkasan Road Rajthevee Bangkok 10400 Phone: (66 2) 2530561 Fax: (66 2) 2526582, 2534086 E-mail: ieat@ieat.go.th, investment.1@ieat.go.th URL: www.ieat.go.th Year established: 1972 (as a State Enterprise attached to the Ministry of Industry). Principal functions: • To provide a one-stop service for Thai and foreign industrial

organizations from start to completion, including all types of permits, information and advice on investment and how to set up, incentive and privileged, promoted zones, loan services and design of factory;

• To establish "industrial estates" which are fully equipped with standardized infrastructure and public utilities;

• To provide strategic trade and manufacturing bases that are integrated concurrently with the social and cultural environment.

Services/activities: • Undertakes surveying, planning, designing, construction and

maintenance of facilities and provision of services to industrial operators and persons engaged in activities beneficial to or connected with industrial operations;

• Designates categories and sizes of industrial activities permissible in an industrial estate;

• Supervises living conditions of workers in an industrial estate; • Controls the operation of industrial enterprises, and the

utilization of land in an industrial estate in accordance with rules, regulations and laws;

• Handles investment; • Issues bonds or other instruments for investment. Publications issued: • Annual Reports • Corporate

- Supporting Industries and Factories in Industrial Estate. - Corporate Information 2001. - Information 2001. - Success Today Toward a Sustainable Future 2002.

• Brochure - Industrial Estate Authority of Thailand (IEAT). - Paradise of Investment Success and Happiness. - Southern Region Industrial Estate (Songkhla). - Phichit Industrial Estate Rubber City. - Rubber City. - Halal Food Processing.

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Local branches: • General Industrial Zone (GIZ): this area is reserved for the

location of industrial manufacturing for export and or domestic consumption.

• Export Processing Zone (EPZ): this area is reserved for the location of industrial manufacturing, trade and service with the minimum export of at least 40 per cent. Most of the industrial estates with EPZ will have a government custom house for fast clearing.

• Commercial Zone: this area is reserved for commercial support such as bank, post office, regular supplies and other facilities to serve the industries in the industrial zone.

• Residential Zone: this area is reserved for the residence purposes of both the employers and employees.

Zone 1 (6 central provinces surrounding Bangkok): Bangchan Industrial Estate 60 Moo 14, Seiree Thai Road Minburi, Bangkok 10510 Phone: (66 2) 5170744, 5171895, 5179653, 9060399 Fax: (66 2) 5176965 Gemopolis Industrial Estate 47/31 Moo 4, Sukhapibal 2 Road Prawes, Bangkok 10260 Phone: (66 2) 3260221-3, 3260137 Fax: (66 2) 3260220 Company Office: Phone: (66 2) 7270022 Fax: (66 2) 7270099 Latkrabang Industrial Estate 94 Chalong Krung Road Lamplathiew, Latkrabang, Bangkok 10520 Phone: (66 2) 3260221-3, 3260234, 3260137 Fax: (66 2) 3260220 Bangplee Industrial Estate 136/2 Moo 17, Thepharuk Road Bangsaothong Subdistrict Samutprakarn 10540 Phone: (66 2) 3152200, 7050697-9 Fax: (66 2) 3151498 Bangpoo Industrial Estate 649 Sukhumvit Road, Bangpoo Mai Muang, Samutprakarn 10280 Phone: (66 2) 3240358, 7093450-3 Fax: (66 2) 3230730-1 Samut Sakhon Industrial Estate 39/5 Moo 2, Bangkrajao Maung, Samut Sakhon 74000 Phone: (66 34) 490066-8 Fax: (66 34) 490070 Zone 2 (12 provinces surrounding Zone 1): Bangpa-In Industrial Estate 139 Moo 2, Udomsorayuth Road Klong Jik, Bangpa-In, Ayudhaya 13160 Phone: (66 35) 258409-10 Fax: (66 35) 258411

Ban Wa Industrial Estate (Hi-Tech) 99 Moo 5, Asia-Nakhon Sawan Road, Km. 59-60 Ban Wa, Bangpa-In Ayudhaya 13160 Phone: (66 35) 250141 Fax: (66 35) 244651 Saharattananakorn Industrial Estate 103 Moo 4, Bangprakru Nakhon Luang, Ayudhaya 13220 Phone: (66 35) 350777, 350141, 3501/44 Fax: (66 35) 244651 Company Office: Phone: (66 35) 359884-7 Fax: (66 35) 359889 Gateway City Industrial Estate Highway 331, Km. 10 T. Hua Saem Rong, Plangyao Chachoengsao 24190 Phone: (66 38) 575274-6 Fax: (66 38) 575274 Well Grow Industrial Estate 78 Moo 1, Bangna-Trad Road, Km. 36 Bangpakong, Chachoengsao 24180 Phone: (66 38) 570001 Fax: (66 38) 570002 Amatanakorn Industrial Estate 700 Moo 1, Klongtamru Bangna-Trad Road, Km. 57 Muang, Chonburi 20000 Phone: (66 38) 213011-2 Fax: (66 38) 213013 Chonburi Industrial Estate (Bo-Win) 331/8-9 Moo 6, Highway 331, Km. 91-92 Bowin, Sriracha, Chonburi 20230 Phone: (66 38) 954543-4, 954546 Fax: (66 38) 954545 Company Office: Phone: (66 38) 345234, 345251 Fax: (66 38) 38345233 Pinthong Industrial Estate 789 Moo 1, Nong Ko-Laem Chabang Road Nong-Kham, Sriracha, Chonburi 20280 Phone: (66 38) 954543-4 Fax: (66 38) 954546 Company Office: Phone: (66 38) 296334-7 Fax: (66 38) 296333 Nong Khae Industrial Estate (Saraburi) Phaholyothin Road, Km. 92-93 Nong Khae, Saraburi 18140 Phone: (66 35) 258409-10 Fax: (66 35) 258411 Company Office: Phone: (66 36) 371720-2 Fax: (66 36) 371721

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Saraburi Industrial Estate (Kaeng Khoi) 72 Banthad, Kaengkhoi, Saraburi 18100 Phone: (66 35) 258409-10 Fax: (66 35) 258411 Company Office: Phone: (66 36) 245131-2 Fax: (66 36) 245131 Ratchaburi Industrial Estate 110 Moo 9, Don Sai Photharam, Ratchaburi 70120 Phone: (66 32) 375718-9 Fax: (66 32) 356938 Zone 3 (60 provinces or remainder of Thailand including Laem Chabang Industrial Estate): Laem Chabang Industrial Estate 49/19 Moo 5, Sukhumvit Road, Km. 125-128 Thungsukhla, Sriracha, Chonburi 20230 Phone: (66 38) 490942-5 Fax: (66 38) 490940-1 Khon Kaen Industrial Estate 86 Friendship Highway Samran Sub-District Muang, Khon Kaen 40000 Phone: (66 43) 379436, 241834 Fax: (66 43) 379436 Northern Region Industrial Estate 60 Moo 4, Super-Highway Road Bangklang, Muang, Lamphun 51000 Phone: (66 53) 581050, 581061, 581 054, 581070-2 Fax: (66 53) 581060 Phichit Industrial Estate 71 Moo 1, Tambon Nhonglum Amphur Wachira Baramee, Phichit 66220 Phone: (66 56) 692191-2 Fax: (66 56) 692193 Amata City Industrial Estate 7 Highway 331, Km. 95 Mapyangporn, Pluakdaeng Rayong 20230 Phone: (66 38) 490942-5 Fax: (66 38) 490940 Company Office: Phone: (66 38) 346007 Fax: (66 38) 345771 Eastern Industrial Estate 18 Pakorn Songkhrao-Rat Road Huay Pong, Muang, Rayong 21150 Phone: (66 38) 683930-8, 681128-9 Fax: (66 38) 683941 Company Office: Phone: (66 35) 258409-10 Fax: (66 38) 683963 Eastern Seaboard Industrial Estate (Rayong) 112 Moo 4, Highway 331, Km. 91.5 Pluakdaeng, Rayong 21140 Phone: (66 38) 954543-4 Fax: (66 38) 954546

Map Ta Phut Industrial Estate 1 Road I-1, Tambol Map Ta Phut Muang, Rayong 21150 Phone: (66 38) 683930-8, 681128-9 Fax: (66 38) 683941 Padaeng Industrial Estate 1 Padaeng Road, Padaeng Industrial Estate Map Ta Phut, Muang, Rayong 21150 Phone: (66 38) 683930-8, 681128-9 Fax: (66 38) 683941 Company Office: Phone: (66 38) 683318-20 Fax: (66 38) 683361 Thai-Singapore Industrial Estate Highway 3138, Km.29 Tasit, Pluakdaeng, Rayong 21150 Phone: (66 2) 2569798, 2569035-6 Fax: (66 2) 2569553 Southern Industrial Estate (Songkhla Province) 9/6 Moo 4, Chalung Hadyai, Songkhla 90110 Phone: (66 74) 472182-3 Fax: (66 74) 472182 Asia Industrial Estate 682 Moo 2, Banchang Sukhumvit Road, Km. 201 Rayong 21150 Bangkok Office: Phone: (66 2) 2315800, 2315900 Fax: (66 2) 2315933 Products/commodity responsible for: • Establishment of industrial estates; • Management and services of utility systems and other

facilities; • Management of properly and commercial activities; • Development and management of industrial ports; • Provision of supplies and services in order to enhance quality

of life and the environment, as well as the balanced synergy between businesses, communities and society;

• Management of the environmental and occupational safety; • One-stop-services for permission, approval and special

privileges. Areas/industries where investment is encouraged: Rubber industry; textile industry; agro-industry; Halal food industry; fishery industry; SMEs auto supporting industry; aviation industry; and waste recycling industry. Titles of laws and regulations on foreign investment: • Industrial Estate Authority of Thailand Act B.E. 2522

(1979). • Announcement of the Board of Industrial Estate Authority of

Thailand, No. 1/2525 (1982). Subject: criteria and conditions surcharge under the law on promotion of investment, import duty and business tax in the export processing zone.

• Announcement of the Board of Industrial Estate Authority of Thailand, No. 2/2535 (1992). Subject: Criteria and conditions of payment of surcharge under the law on

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promotion of investment, import duty, value added tax and excise tax in the export processing zone.

• Announcement of the Board of Industrial Estate Authority of Thailand, No. 5/2535 (1992). Subject: criteria, method and conditions of take the goods used for products into the export processing zone with tax exemption or refund of taxes.

• Announcement of the Industrial Estate Authority of Thailand, No. 107/2535 (1992). Subject: application for tax exemption for the industrial operator in the export processing zone.

• Announcement of the Industrial Estate Authority of Thailand, No. 109/2535 (1992). Subject: application for tax exemption for the industrial operator in the export processing zone.

• Announcement of the Industrial Estate Authority of Thailand, No. 194/2535 (1992). subject: Form of certificate, a written permission and report.

• Announcement of the Director-General of the Revenue Department Governing the Value-Added Tax. Subject: criteria, method and conditions for importing of products into the kingdom and transporting them to the export processing zone; and for selling of products of the bonded warehouse in the category of duty-free shop under the law governing customs as per section 77/1 (14) (a) of the code of revenue.

• Announcement of the Industrial Estate Authority of Thailand, No. 62/2537 (1994).

• Subject: list of goods to be transported into the export processing zone under section 48 of the Industrial Estate Authority of Thailand B.E. 2522 (1979).

• Announcement of the Industrial Estate Authority of Thailand, No. 2/2525 (1982). Subject: Criteria, method and conditions for permission to transport goods out of the export processing zone.

• Announcement of the Industrial Estate Authority of Thailand, No. 1/2531 (1988). Subject: requirements on criteria, method and conditions in an application and approval for operating in industrial estate.

• Announcement of the Board of Industrial Estate Authority of Thailand, No. 3/2525 (1982). Subject: criterion, methods and process for approval of person to access and stays in the export processing zone.

• Announcement of the Industrial Estate Authority of Thailand, No. 3/2535 (1992). Subject: criteria, procedures and conditions in granting approval to own land in industrial estates.

• Announcement of the Board of Industrial Estate Authority of Thailand, No. 6/2535 (1992). Subject: criterion, methods and condition for obtaining approval and giving approval to operate business in industrial estate (2nd revised edition).

• Announcement of the Board of Industrial Estate Authority of Thailand, No. 64/2536 (1993). Subject: general criterion on land development in industrial estate.

• Announcement of the Industrial Estate Authority of Thailand, No. 95/2538 (1995). Subject: general criteria on land development in industrial estate (revised).

• Announcement of the Board of Industrial Estate Authority of Thailand, No. 2/2540 (1997). Subject: to stipulate for category of industrial operation, trading and service to be received permit to operate in export processing zone.

Category: Export processing zone; industrial promotion; and investment promotion authority.

OFFICE OF THE BOARD OF INVESTMENT (BOI) Office/postal address: 555 Vibhavadi - Rangsit Road Chatuchak Bangkok 10900 Phone: (66 2) 5378111, 5378555 Fax: (66 2) 5378177 E-mail: head@boi.go.th URL: www.boi.go.th Year established: 1958 Principal functions: • To promote investment and stimulate economic growth; • To manage investment promotion incentives and to

encourage investment in priority industries which are important and beneficial to the development of the country.

Services/activities: • Grants tax and non-tax incentives and guarantee to projects; • Offers business-related services to investors which include

assistance in obtaining required licences and permits, finding prospective joint-venture partners, and assisting in identifying subcontractors and suppliers opportunities.

Publications issued: • A Business Guide to Thailand. • A Guide to the Board of Investment. • Cost of Doing Business in Thailand. • BOI Investment Review (monthly newsletter). Local branches: 46 Moo 5, Leam Chabang Industrial Estate Sukhumvit Road, Tambol Toongsukhla Amphur Sriracha, Chonburi 20230 Phone: (66 38) 491820-40 Fax: (66 38) 490479 E-mail: chonburi@boi.go.th 2112/22, Mittraphab Road Amphur Muang, Nakhon Ratchasima 3000 Phone: (66 44) 213184 to 86 Fax: (66 44) 213182 E-mail: korat@boi.go.th 177/54 Moo 17 Mitraphap Rd. Muang, Khonkaen 40000 Phone: (66 43) 271300-2 Fax: (66 43) 271303 E-mail: khonkaen@boi.go.th Airport Business Park #108-110 90 Mahidol Road Amphur Muang, Chiang Mai 50100 Phone: (66 53) 203400 Fax: (66 53) 203404 E-mail: chmai@boi.go.th

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Thai Sivarat Building 3rd Floor, 59-15 Boromtrilokkanat 2 Road, Naimuang District, Muang, Phitsanulok 65000 Phone: (66 55) 248111 Fax: (66 55) 248777 E-mail: phitsanulok@boi.go.th 7-15 Chaiyong Building Jootee-Unit 1 Road, Haad Yai Songkhla 90110 Phone: (66 74) 347161-5 Fax: (66 74) 347160 E-mail: songkhla@boi.go.th 49/21-22 Sriwichai Road Tambol Makamtia Amphur Muang, Suratthani 84000 Phone: (66 77) 284637, 284622 Fax: (66 77) 284638 E-mail: surat@boi.go.th Offices abroad: Bethmannstr 58, 5. OG 60311 Frankfurt am Main, Germany Phone: (49 69) 9291230 Fax: (49 69) 92912320 E-mail: fra@boi.go.th 61 Broadway, Suite 2810 New York, NY 10008, United States of America Phone: (1 212) 4229009 Fax: (1 212) 4229119 E-mail: boiny@aol.com, nyc@boi.go.th Royal Thai Embassy 8th Floor, Fukuda Building West 2-11-3 Akasaka, Minato-ku Tokyo 107-0052, Japan Phone: (81 3) 35821806 Fax: (81 3) 35895176 E-mail: tyo@boi.go.th Ambassade Royale de Thailande 8, Rue Greuze 75116 Paris, France Phone: (33 1) 56902600-1 Fax: (33 1) 56902602 E-mail: par@boi.go.th Royal Thai Consulate-General 2nd Floor, Zhong Shan Dong Yi Lu Shanghai, China Phone: (86 21) 63219621 Fax: (86 21) 62319383 E-mail: shanghai@boi.go.th, boishanghai@sh163.net Royal Thai Consulate-General 611 North Larchmont Boulevard, 3rd Floor Los Angeles, CA 90004 United States of America Phone: (1323) 960 1199, 4669645, ext. 20 Fax: (1 323) 4661559, 9601190 E-mail: boila@sbcglobal.net

Royal Thai Consulate-General, Osaka Bangkok Bank Building, 5th Floor 1-9-16 Kyutaro-Machi, Chuo-Hu Osaka 541-0056, Japan Phone: (81 6) 6269226-7, 62711395 Fax: (81 6) 62711394 E-mail: osaka@boi.go.th Areas/industries where investment is encouraged: Agriculture and agricultural products; mining, ceramics and basic metals; light industry; metal products, machinery and transport equipment; electronics industry and electrical appliances; chemicals, paper and plastics; and services and public utilities. Titles of laws and regulations on foreign investment: • Investment Promotion Act 1977, Investment Promotion Act

(No. 2) 1991 and Investment Promotion Act (No. 3) 2001. • Board of Investment Announcement No. 1/2000 and No.

2/2000. Category: Investment promotion authority. PORT AUTHORITY OF THAILAND (PAT) Office/postal address: 444 Tarua Road Klongtoey District Bangkok 10110 Phone: (66 2) 22693000 Fax: (66 2) 26727156 E-mail: central@port.co.th, patonline@port.co.th URL: www.port.co.th Year established: 1951 Principal functions: • To provide services and facilities to vessels and cargoes; • To conduct dredging operations and maintenance of the bar

channels and basins; • To supervise stevedoring, handling, moving, storing and

delivering of cargoes; • To cooperate and coordinate with other government agencies

concerned and international ports; • To develop organization to cope with the economic growth. Services/activities: • Manages and develops its organization to be the main

infrastructure supporting the country’s sustainable competitiveness;

• Cooperates with the Government and the private sector to invest in port promotion business in order to modernize the cargo transportation system, to facilitate logistics chain among ports as well as to support multimodal transportation.

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Publications issued: • Bi-monthly PAT Magazine (Nitayasan Karntarua) (Thai). • PAT's Annual Report (Thai/English). • House Journal (Sarnsampan), (Thai). • Brochures, leaflets, etc. (Thai/English). Local branches: Laem Chabang Port Toongsukhla Sub-district Sriracha District Chonburi 20230 Phone: (663) 8490000 Fax: (663) 8490149 E-mail: lcp@lcp.pat.or.th Products/commodity responsible for: Container and conventional cargo. Training: The Authority arranges training in the following areas: working development; basic management; port administration; management; cargo storage; warehousing; cargo handling equipment drivers; mechanical technician; security guard; dangerous goods; cargo handling; improving port performance; containerization; basic computer; English for Meeting and Discussion; etc. The courses conducted in English are Port Administration, Development in Container Shipping and Intermodalism, Training in Application of Information Technology, and Human Resource Development and Re-engineering in Port Industry. Areas/industries where investment is encouraged: Port Operations at Bangkok Port, Laem Chabang Port, Chiang Saen Port, Chiang Khong Port and Ranong Port for instance container terminal, cargo handling equipment, etc. Titles of laws and regulations on foreign investment: All contracts shall be governed by and constructed according to the law and regulations of the Government of Thailand. Category: Port authority.

THAI CHAMBER OF COMMERCE (TCC)* Office/postal address: P.O. Box: 2-146, Bangkok 10200 Phone: (66 2) 6221860-70 Fax: (66 2) 6221882, 6221991 E-mail: inc@thaiechamber.com URL: www.thaiechamber.com Year established: 1933 Principal functions: • To enhance competitiveness of business; • To lead private sectors in negotiating with the Government; • To be highly recognized by members; • To be highly recognized by the public; • To network with all provincial Chambers of Commerce; • To cooperate with the government sector on economic and

trade development; • To support the role of Chamber of Commerce and trade

associations in promoting, developing and solving economic problems such as overseas goods exhibitions;

• To report on the FTA negotiations; • To organize the Thailand business forum. Services/activities: • Organizes domestic and international trade fairs and

exhibitions; • Establishes business information centre; • Builds business networking centre; • Issues Certificates of Origin; • Issues Certificate of Commodity Standards; • Provides Certify ATA Carnet; • Organizes and support seminar and training through Thai

Entrepreneur Development Institution (TEDI); • Provides service related to arbitration work. Publications issued: • Thai Chamber of Commerce Membership Directory (biennial,

English). • Thailand Showcase: A Buyer's Guide (annually, English). Membership structure: 26,035 companies. Category: Chamber of commerce.

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THAI PLASTIC AND PETROCHEMICAL BUSINESS DEVELOPMENT CENTER (TPDC) Office/postal address: TPI Tower 26/56 Chan Tat Mai Road Kwang Tungmahamek Khet Sathorn Bangkok 10120 Phone: (66 2) 6785050, 6785000 ext. 10080-1 Fax: (66 2) 6785159 E-mail: tpdc@tpigroup.co.th URL: www.tpigroup.co.th/tpdc/index.html Year established: 1996 Principal functions: • To promote export opportunities for Thai manufacturers of

plastics and the articles thereof; • To support export potential of Thai manufacturers of plastics

and the articles thereof; • To enhance business opportunities between Thai

manufacturers of plastic and the articles thereof, and those in foreign countries.

Services/activities: • Facilitates trade missions to visit the centre which is

Thailand’s only specialized one-stop-service plastic centre; • Arranges matchmakings between the members and interesting

overseas businesspersons; • Participates in international and local exhibitions and trade

fairs; • Provides data of plastic importers worldwide to the members; • Organizes training programmes aimed at enhancing

members’ readiness for more business opportunities; • Represents its members in seeking business opportunities in

trade promotion forums. Membership structure: 105 members. Products/commodity responsible for: Plastics and articles ranging from petrochemical products, molds and machinery for plastic industry, semi-finished plastic components, and finished plastic products. Areas/industries where investment is encouraged: Trading of plastic raw materials, plastic finished products, plastic semi-finished products, molds and machinery for plastic processing. Category: Export marketing board; trade association; trade promotion organization; training/research institute; and permanent exhibition centre.

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MINISTRY OF FINANCE AND NATIONAL PLANNING Office/postal address: Vuna Road Nuku'alofa P.O. Box: 87, Nuku'alofa Phone: (676) 23066 Fax: (676) 26011 E-mail: info@finance.gov.to URL: www.finance.gov.to Principal functions: • To serve as the key economic and financial policy adviser to

the Government; • To formulate and implement fiscal and economic policies and

programmes that foster growth, create jobs and strengthen the economy and social well being of Tonga;

• To ensure high standards of financial and economic management in Government.

Services/activities: • Provides analysis and policy advice on economic and

financial issues, options and their implications; • Provides leadership in the formulation and management of

the Government's annual programme budget, with due attention to the Government's economic, social and other goals the financial and economic position of the Kingdom;

• Provides the highest standards of financial management in respect of the Government's revenues and expenditures;

• Ensures the prompt and effective collection of revenues, with the highest standards of integrity and efficiency;

• Provides and disseminates essential statistical information on the economy, Government and people of Tonga;

• Implements government decisions; • Communicates the economic and financial issues, possible

options and government decisions within and outside Government and acts as an effective conduit for listening to the views of participants in the economy from all parts of the Kingdom.

Category: Ministry of Finance.

TONGA CHAMBER OF COMMERCE AND INDUSTRY INC. Office/postal address: Taufa' Ahau Road Nuku'alofa P.O. Box: 1704, Nuku'alofa Phone: (676) 25168 Fax: (676) 26039 E-mail: chamber@kalianet.to Year established: 1982 Principal function: • To promote and protect business interest and to foster new

business opportunities for its members throughout the country. Services/activities: • Provides information and advice; • Undertakes introductions to professional and business people

locally and overseas; • Organizes overseas exhibitions and trade missions; • Organizes seminars, workshops, meetings and conferences; • Coordinates with other organizations locally and overseas; • Liaises with government on commercial and industrial issues; • Provides secretarial and photocopying services; • Operates a business library. Publications issued: • Journals (English). • Members Directory (English). Membership structure: 100 members. Category: Chamber of commerce; and industrial promotion organization.

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TONGA TRADE DIVISION Office/postal address: c/o Ministry of Labour, Commerce and Industries Salote Road Nuku’alofa P.O. Box: 110, Nuku’alofa Phone: (676) 25483 Fax: (676) 25410 E-mail: info@mlci.gov.to, haungap@mlci.gov.to URL: mlci.gov.to/index.php/tongatrade-division/ Year established: 1997 Principal function: • To assist in expanding and diversifying Tonga’s export

earnings by fostering and promoting sustainable export trade.

Services/activities:

• Is responsible for the development of profiles and liaises for

inward and outward trade missions; • Organizes business visit programmes and development of

investment portfolios • Identifies markets through research and gap analysis; • Assists in the development of exporters marketing skills and

facilitates the development and implementation of market management plans for product groups;

• Advises and acts on international trade policy issues pertinent for Tonga, including negotiations, monitoring, implementation and analysis of trade agreements (bilateral, regional and multilateral);

• Disseminates information to facilitate trade such as commodity pricing, labelling and other regulatory information directly related to export trade.

Publication issued: • Trade Directory (annually, English). • Business Guide (online). Local branches: Vava’u Branch c/o Ministry of Labour, Commerce and Industries Office abroad: Tonga Trade - New Zealand c/o Royal Tongans Shop 27, Royal Oak Mall, 691 Manukau Road P.O. Box 24-419, Royal Oak Auckland, New Zealand Phone: (64 9) 6242810 Fax: (64 9) 6243064 E-mail: rtanz@yoyager.co.nz Products/commodity responsible for: All products for export.

Training: Conducts entrepreneurship development and short-term training programmes in management fields (basic financial management and marketing, and others). Areas/industries where investment is encouraged: Agriculture and fisheries (mainly processing). Category: Export processing zone; Ministry of Trade; trade facilitation body; trade fair and exhibition authority; trade promotion organization; and training/research institute.

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EXPORT PROMOTION CENTER OF TURKEY (IGEME) Office/postal address: Mithatpasa Cad. No. 60 06420 Kizilay Ankara Phone: (90 312) 4172223 Fax: (90 312) 4172233 E-mail: igeme@igeme.org.tr URL: www.igeme.org.tr Year established: 1960 Principal function: • To promote Turkish exports. Services/activities: • Research and development; • Trade information; • International relations; • Publicity and promotion; • Training programmes; • Trade point - Ankara. Publications issued: • Turkish Export Directory (also CD-ROM version, English). • Turkey Country Report (annually, English). • Trading Highlights from Turkey (periodical-3 times a year,

English). • Turkey Brochure (in various languages). • Balkan Trade Bulletin (periodical-2 times a year, English). • Product/Sector Catalogues (English). • Product/Sector Brochures (English). • Guide Books for Exporters. • Guide for Businesspersons (English). • Other publications prepared in Turkish. • Looking From IGEME (periodical-3 times a year). • Reports on Export Markets. • Reports on Sectorial Basis. • Publications on Turkish Foreign Trade Regime. Local branches: Marmara Regional Office Dis Ticaret Kompleksi Cobancesme Mevkii Sanayi Cad. D Blok 4 Kat Yenibosna, Bahcelievler, Istanbul Phone: (90 212) 4540800 Fax: (90 212) 4540801 E-mail: igemeist@igeme.org.tr Agean Regional Office Atatürk Cad. No: 382 Alsancak, Izmir Phone: (90 232) 4886000 Fax: (90 232) 4886177 E-mail: igemeege@igeme.org.tr

Offices abroad: Rotterdam Office Turkish Trade Promotion Office (TIPO) P.O. Box 2396 300 CJ Rotterdam The Netherlands Phone: (31 10) 4124212 Fax: (31 10) 4136554 E-mail: ttpo.igeme@planet.nl Lefkosa Office Sakarya Sokak Mertcan 5 Apt. No. 22 K:3 Koskluciftlik, Lefkosa Mersin 10 Phone: (90 392) 2284346, 2271176 Fax: (90 392) 2272031 Category: Trade facilitation body; and trade promotion organization. ISTANBUL CHAMBER OF COMMERCE Office/postal address: Resadiye Caddesi Eminönü Istanbul 34112 Phone: (90 212) 4556081, 4556412, 4556100 Fax: (90 212) 5131565, 5201656 E-mail: ito@ito.org.tr URL: www.ito.org.tr Year established: 1880 Principal functions: • To facilitate and promote activities of members, preserving

professional discipline, ethics and solidarity, promotion of economic development;

• To improve Turkey’s image internationally and placing it among the most reputable countries in the world;

• To establish new market facilities abroad. Services/activities: • Conducts economic and social research and studies; • Provides documentation and advisory services; • Hosts trade delegations and representatives from all over the

world; • Participates in international fairs (national participation and

infostands); • Organizes Partnership’s Day; • Organizes product exhibitions; • Participates in domestic fairs; • Provides arbitration services; • Organizes fairs, exhibitions, informative seminars, panels

and conferences; • Monitors and protects consumer rights; • Provides trade registration and company registration

services; • Approves export documents.

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Publications issued: • Economic Indicators (quarterly, English). • Economic Report (annually, English). • Istanbul Ticaret (weekly newspaper, part English). • Itovizyon (monthly magazine, part English). • Price Indices (monthly, English). • Social Economic Indicators in Istanbul (annually, English). • Turkey in Figures (annually, English). • Turkey: Business Partner (English). Local branches: Istoç Branch Istanbul Toptancilar Çarsisi Ada 8 No. 85 Mahmutbey, Bagcilar, Istanbul Phone: (90212) 6596950-53 Fax: (90212) 6594583 Kadikoy Branch Hasan pasa Egitim Mahallesi Poyraz Sokak, Erdemler Is Merkezi A Blok No. 9 Kadikoy, Istanbul Phone: (90 216) 4186095-7, 4492852-3 Fax: (90 216) 4186096, 4492854 Perpa Branch Perpa Is Merkezi B Blok, K. 2 No. 79 Okmeydani, Istanbul Phone: (90 212) 2101790-93, 3205460-62 Fax: (90 212) 2101794 Yeni Bosna Branch TC Basbakanlik Dis Ticaret Mustesarligi Istanbul Tekstil ve Konfeksiyon Ihracatci Birlikleri Coban cesme Mevkii, Dis Ticaret Kompleksi Yenibosna, Istanbul Phone: (90 212) 4540583/86/88, 4540608/42, 4540110 Membership structure: 359,171 members. Products/commodity responsible for: All kinds of products and services. Training: Istanbul Commerce University which is an affiliated institution; Istanbul Chamber of Commerce Professional Training Centre. Upon demand from institutions of higher education departments such as economics and management in Istanbul, ICOC provides training opportunities to these students in its member and affiliate organizations and in ICOC Units. Demands for training programs by foreign chambers of commerce are met in ICOC as well as with the aid of International Training Exchange Programme AIESEC. Category: Chamber of commerce.

IZMIR CHAMBER OF COMMERCE Office/postal address: Atatürk Cad. No:126 Pasaport 35210 İzmir P.O. Box: 35210, Izmir Phone: (90 232) 4984200 Fax: (90 232) 4453474 E-mail: info@izto.org.tr URL: www.izto.org.tr Year established: 1885 Principal function: • To deliver services that meet the needs and expectations of

members and to contribute to the development of commercial and economic life of Turkey.

Services/activities: • Provides services to improve the trade potential. Membership structure: More than 65,000 members. Training: Meetings and conferences organized to improve the trade potential and the relations with other countries. The chamber is the only chamber in Turkey having an independent training center. In parallel to its mission, the chamber is establishing the Izmir Economics University, that has a universal identity and cooperates with the business community. Business schools will be organized in the form of vocational schools and will have the aim of training middle-level labor force. The chamber will open up fashion schools in order to help members cope with the keen competition prevailing in the world and follow the rapidly changing and developing technology. Areas/industries where investment is encouraged: Whole city. Titles of laws and regulations on foreign investment: • Regulations for foreign trade and customs. Category: Chamber of commerce.

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MINISTRY OF TOURISM, TRADE AND COMMERCE Office/postal address: Private Mail Bag Fanafuti Phone: (688) 20182 Fax: (688) 20829 E-mail: mttc@tuvalu.tv Year established: 1975 Principal functions: • To promote tourism industry in Tuvalu; • To promote trade and investments, cooperation and

marketing; • General management and administration on any matters

relating to tourism, trade and commerce. Services/activities: As detailed under Principal functions. Publications issued: • FORUM Secretariat publications on trade and investment. • TCSP publications on tourism, products and services

(various). • Tourism promotional materials on Tuvalu. Membership structure: 10 staff members. Products/commodity responsible for: Tourism, trade and commerce. Training: • Training courses on Start Your Business (SYB); • Training courses on Improve Your Business (IYB). Organizes these courses in association with ILO/UNIDO/UNDP and the Development Bank of Tuvalu. Areas/industries where investment is encouraged: Case by case. Titles of laws and regulations on foreign investment: • Foreign Direct Investment Act, 1996. Category: Ministry of Trade.

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CHAMBER OF COMMERCE AND INDUSTRY OF UZBEKISTAN Office/postal address: 6, Buhoro Street Tashkent 700047 Phone: (998 71) 1320901 Fax: (988 71) 1320903 E-mail: info@chamber.uz, secretariat@chamber.uz URL: www.chamber.uz Year established: 2004 Principal functions: • To draft and enforce relevant laws, rules and

regulations that are related to fulfilling its functions; • To create favourable conditions for the further

development of entrepreneurship; • To improve the business-environment; • To facilitate business links of domestic entrepreneurs

with foreign partners; • To promote domestic goods and services on foreign

markets; • To attract foreign investments for creation of new or

modernize existing companies, manufacturing of finished competitive production;

• To assists the development of economy, to its integration into the world economic system, establishment of trade and economic, scientific and technical relations of entrepreneurs of Uzbekistan with entrepreneurs of other countries;

• To unite and support of members of the chamber; • To represent interests and protection of the rights of

entrepreneur- members of the chamber; • To form a complete system of a market

infrastructure. Services/activities: • Provides assistance to the accelerated development of

entrepreneurship; • Assists entrepreneurs in expansion of business

contacts with the foreign partners and investors; • Organizes business visits of delegations of

entrepreneurs of Uzbekistan and invites into Uzbekistan foreign entrepreneurs;

• Provides entrepreneurs with wide spectrum of services, including information and consultation support, organization of business-catalogues publications, covering the information on domestic manufacturers, production made by them and investment opportunities, and also data on potential partners and opportunities of modern technologies purchase;

• Implements measures to further improve the business environment;

• Represents and protects the rights and legitimate interests of entrepreneurs, including in relations with state bodies and an economic board concerning their registration, certification of production, licensing and to other questions, and also at disposal of legal proceeding in courts;

• Supports the development of the education system and professional training for entrepreneurs;

• Maintains the database of the entrepreneurs on the basis of the state register of the enterprises and the organizations;

• Participates in creation of system tripartite (the union of hired workers, the union of employers and the government) cooperation, elaboration and carries out national economic and social policy;

• Assists in settling disputes between enterprises. Local branches: Regional branches are located in Andijan region, Bukhara region, Jizzak region, Kashkadarya region, Republic of Karakalpakstan, Navoi region, Namangan region, Samarkand region, Syrdarya region, Surkhandarya region, Tashkent region, Ferghana region and Khorezm region. Membership structure: Membership can be individual and/or associated (collective): • Individual members: entrepreneurs of private, small

and large businesses, physical persons; • Associated (collective) members: commercial banks,

branch and territorial economic associations, insurance organizations, private entrepreneurship support funds and enterprises entering into them.

Category: Chamber of commerce. UZBEK FOREIGN ECONOMIC INFORMATION AND COMMERCIAL CENTER “UZINCOMCENTER” Office/postal address: 107-A, Amir Temur Street Tashkent, 700084 P.O. Box: 524, Tashkent Phone: (998 71) 1385808, 1370870 Fax: (998 71) 1370871 E-mail: info@uzincomcenter.uz URL: www.uic.uz Year established: 1992 Principal functions: • To promote export-oriented products of local

manufacturers to the world market; • To assist in importing high-quality products; • To promote foreign economic activity of the

Republic of Uzbekistan; • To promote foreign trade of the Republic of

Uzbekistan.

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Services/activities: • Provides marketing, consulting, publishing/printing,

trade, translation and depositary services; • Organizes training courses; • Provides Internet services. Publication issued: • The Largest Opportunities Investment Guide of

Uzbekistan for 2000 (English). • Foreign Trade Regime of the Republic of

Uzbekistan for 2002 (Russian). • Information Bulletin (quarterly, Russian). • Directory “Producers and Exporters of Uzbekistan

2003-2003” (English). • Directory “Foreign Investments” (annually,

Russian/English). • Directory “Harmonized System Codes of Foreign

Economic Activity” (annually, Russian). Training: • Computer literacy; programming; basics of

management; marketing and development of foreign economic activity, business English;

• Languages: Uzbek, English, Uzbek for foreigners. Areas/industries where investment is encouraged: Textile sector, and all indigenous products and raw materials as well as import substitution products. Titles of laws and regulations on foreign investment: • Resolution of the Cabinet of Ministers of the

Republic of Uzbekistan “On additional measures to strengthen the legal protection of direct foreign investment”, 2003.

• Resolution of the Cabinet of Ministers of the Republic of Uzbekistan “About investment program of the Republic of Uzbekistan for 2002 year”, 2001.

• Decree of the President of the Republic of Uzbekistan “On measures to attract direct foreign investment into oil and gas prospecting and extraction”, 2000.

• Resolution of the Cabinet of Ministers of the Republic of Uzbekistan “On state monitoring of the course of implementation of projects included into Investment Program of the Republic of Uzbekistan”, 2000.

• Resolution of the Cabinet of Ministers of the Republic of Uzbekistan “On Investment Program of the Republic of Uzbekistan for 2000 year”, 1999.

• Resolution of the Cabinet of Ministers “On measures designed to implement priority investment projects with participation of foreign investments”, 1999.

• Regulations “on the procedure for extending freely convertible currency denominated credits to finance investment projects”, 1999.

• Law “On investment activity”, 1998. • Resolution of the Cabinet of Ministers of the

Republic of Uzbekistan “On measures for denationalization and privatization of enterprises

with attraction of foreign investors in 2000-2001 years”, 1999.

• Resolution “On measures designed to stimulate the attraction of foreign capital when implement privatization of the state property”, 1998.

• Instruction of the Cabinet of Ministers “Approval of the Provision on the procedure for the exemption from value-added tax imposed on technological equipment”, 1998.

• Law of the Republic of Uzbekistan “On foreign investments”, 1998.

• Law of the Republic of Uzbekistan “On guarantees and measures designed to protect rights granted to foreign investors”, 1998.

• Decree by the President of the Republic of Uzbekistan “On additional measures for stimulation of investment projects execution”, 1998.

• Decree of the President of the Republic of Uzbekistan about additional measures for bank service improvement of companies with foreign investment, 1998 and others.

Category: Trade promotion organization; industrial promotion; export marketing board; training/research institute; and investment promotion authority.

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CHAMBER OF COMMERCE AND INDUSTRY OF VANUATU Office/postal address: Rue Pierre Lamy Port Vila P.O. Box: 189, Port Vila Phone: (678) 27542 Fax: (678) 27543 E-mail: vancci@vanuatu.com.vu,

ccitrade@vanuatu.com.vu URL: www.vanuatuchamber.com Year established: 1995 Principal functions: • To represent all business licence holders in dealings

with persons, organizations, public or private at the national or international level;

• To collect and disseminate relevant information; • To promote commerce and industry; • To provide training and support to members. Services/activities: • Organizes networking opportunities; • Offers member benefits and support; • Provides local and national policy representation; • Provides advisory service to start-up or expanding

businesses; • Offers a comprehensive programme of training and

development activities; • Undertakes website development to take advantage of

the global community and Vanuatu's tax friendly status.

Publication issued: • Bisnis Taem (English/Bislama). Local branches: Local chambers exist in Torba, Sanma and luganville, penama, Malampa, Shefa, Port Vila, and Tefea regions. Membership structure: More than 5,00 members. All business licence holders are automatically members of one of the seven Chambers of Commerce. Training: Main language for training is in Bislama. Future courses may be conducted in either English or French. Areas/industries where investment is encouraged: Agro-based industries; and tourism related projects. Category: Chamber of commerce.

VANUATU GOVERNMENT DEPARTMENT OF INDUSTRY, TRADE AND COMMERCE Office/postal address: PMB 030 Port Vila URL: www.vanuatu.net.vu/industry.html Principal function: • To provide general business advice, guidance and

assistance to both local and foreign investors. Services/activities: • Examines business ideas for their practicality,

viability and conformity with local laws; • Gives guidance to new business investors; • Prepares business plans for bank finance; • Assists entrepreneurs in securing technical training

for their employees; • Assists manufacturing businesses in the pursuance of

overseas markets for products made in Vanuatu; • Pursues and facilitates contacts between foreign

investors and local authorities. Products/commodity responsible for: The Government of Vanuatu wishes to promote and encourage industries which produce goods for export markets, add value to local resources, raise the level of general and technical skills in Vanuatu, create employment and provide training opportunities for local people. Import substitution industries will be accorded less emphasis than enterprises which address export markets. Areas/industries where investment is encouraged: Investment opportunities in Vanuatu are many and varied. The Government of Vanuatu offers investors an environment that is regarded as one of the most liberal systems in the world today. Preferred sectors are • Agricultural based products; • Forestry and wood products; • Fisheries and marine products; • Tourism. Category: Government body.

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VANUATU INVESTMENT PROMOTION AUTHORITY (VIPA) Office/postal address: 1st Floor Pilioko House Port Vila Phone: (678) 24096, 24441 Fax: (678) 25216 Email: investment@vanuatu.com.vu URL: www.InvestInVanuatu.com Year established: 1998 Principal functions: • To expeditiously facilitate, promote and foster

foreign investment in Vanuatu and to generate greater economic prosperity for the people of Vanuatu.

• To provide a service to all foreign investors from initial inquiry to a project’s operational stage and even beyond.

Services/activities: • Provides general information packages and advice

on investment opportunities, incentives and investment procedures in Vanuatu.

• Facilitates business expansions and variations. • Facilitates investors’ requests for work permits,

residence permits, business licences and other Government approvals.

• Issues approval certificates to foreign investors. Publication issued • National Investment Policy, March 2005 (English). Titles of laws and regulations, including year passed, on foreign investment: • Vanuatu Foreign Investment Promotion Act No. 15

of 1998. Category: Investment Authority.

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DANANG TRADE AND SERVICE COMPANY Office/postal address: 07 Tran Phu str Danang City Phone: (84 511) 826831 Fax: (84 511) 873002 E-mail: tscdn@dng.vnn.vn, thangtsc@dng.vnn.vn Year established: 29 March 1998 [Wholly owned by the Vietnam Chamber of Commerce and Industry (VCCI)]. Principle functions: • To support the Vietnam Chamber of Commerce and

Industry; • To facilitate cooperation between foreign business and

VCCI. Services/activities: • Provides advisory services on investment and business; • Provides services concerning trade fairs and exhibitions; • Organizes overseas missions; • Organizes short-term professional training courses. Membership structure: 17 members. Products/commodity responsible for: Seafood; pepper; tea; coffee; cinnamon; and spice. Category: Industrial promotion, investment promotion. and trade promotion organization.

DIRECTORATE FOR STANDARDS AND QUALITY (STAMEQ)* Ministry of Science and Technology Office/postal address: 8 Hoang Quoc Viet Cau Giay Hanoi Phone: (84 4) 7562608 Fax: (84 4) 8361556 E-mail: tttt@tcvn.gov.vn URL: www.tcvn.gov.vn Year established: 1962 Principal functions: The Directorate for Standards and Quality (STAMEQ) is the governmental body under the Ministry of Science and Technology having responsibility to advise the Government on issues in the fields of standardization, metrology and quality management in the country and representing Viet Nam in international and regional organizations in the fields concerned. The main activities are: • To prepare the rules and regulations on standardization,

metrology and quality management and submit them to the authorities for approving;

• To organize the supervision and control on the implementation of the approved rules and regulations;

• To establish the organization system on standardization, metrology and quality management and provide methodological guidance for all activities of the above system;

• To organize the development of national standards and maintain the national metrology standards;

• To provide the product quality and quality system certification, testing and calibration labouratory accreditation;

• To implement the state supervision on quality of goods and measurement;

• To conduct studies on standardization, metrology and quality management;

• To carry out the activities of information, training and international cooperation on standardization, metrology and quality management.

Services/activities: Standards and Quality Centre: • To study disciplines on standardization and its related

matters, to draft policies and legal documents on developing and applying Viet Nam national standards (TCVNs);

• To set up programmes and plans on developing and applying TCVN standards and participating in the preparation of international standards; to supervise and inspect on implementation of these programmes or plans;

• To establish and supervise branch commissions and technical committees and subcommittees on standardization;

• To publish, print and distribute TCVN standards and other documents relating to standardization;

• To carry out consultative, information and training activities in the standardization field;

• To provide consultative services on developing branch, company standards and conformity assessment activities;

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• To be representatives of Viet Nam in regional and international organizations for standardization; to cooperate with these organizations and other countries in the standardization field.

Metrology Centre: • To establish, maintain and custody national measurement

standards; • To ensure trace ability of measurement standards to SI

system; • To conduct scientific and technical research in metrology; • To develop measurement and evaluation technology for

industries; • To carry out metrology activities of dissemination

measurement, technology, calibration, testing, information, training and international cooperation;

• To organize scientific study on measurement, standards of measuring unit, verification methods and equipments;

• To take part in writing legal regulations on metrology, plans for national metrology development.

Training Centre: • To set up basic and follow-up training programmes, to

organize the compilation of textbooks and reference documents;

• To organize training courses on standardization, quality management, testing and measurement techniques for managers, officers and technicians of government bodies, provincial and city organizations and business;

• To cooperate with international organizations on training for standardization metrology and quality management (organizing seminars, workshops, training courses; organizing study tours and training courses overseas; organizing training for foreign trainees in Viet Nam.)

Information Centre: • To serve as a national reference library which collects,

maintains and updates international/regional/foreign and domestic information and documentation relating to standards-metrology-quality (SMQ) issues and the others concerned;

• To provide domestic research and development institutions and all economic sectors with information on standards, technical regulations, accreditation and certification and recognition procedures and others in various service forms;

• To play the role of a national member of ISONET, the Information Network of the International Organization for Standardization (ISO).

Viet Nam Productivity Centre (VPC): • Formulating development strategy, objectives and methods

in productivity improvement in Viet Nam; • Disseminating, impacting and carrying out productivity

promoting activities in Viet Nam and international organizations;

• Researching all productivity factors; training, consulting in productivity improvement for enterprises and socio-economic organizations;

• Undertaking projects and other activities organized by APO; establishing a Membership Network, formulating the Productivity Movement throughout the country;

• Managing staff, equipment, asset and finance of the Centre in accordance with state policies.

Quality Certification Centre (Quacert): • To take part in developing orientation policy, plan,

regulations on quality certification in Viet Nam; • To join in studying the elements’ effect on quality,

quality assurance, total quality management to enhance product and service quality for entrepreneurs and social organizations;

• To carry out product certification for quality mark in conformity with national or international standards;

• To participate in training and dissemination activities on quality and certification;

• To take part in bilateral and multilateral international cooperation in concerned sectors.

Viet Nam Accreditation Bureau:

• To develop a plan and programme on quality accreditation;

• To carry out the auditing for recognizing the competence of certification bodies, inspection bodies, testing and calibration labouratories; play a role as Secretariat of the National Accreditation Committee;

• To take part in training auditing assessors and run registeration for auditing assessors;

• To take part in development of Viet Nam National Standards, training courses and related propaganda activities;

• To be Viet Nam’s representative in the international and regional organizations on accreditation.

Viet Nam WTO/TBT Office

• To notify any technical regulations and conformity assessment procedures adopted or proposed in Viet Nam to the WTO Secretariat; to receive the notification from other WTO country members and to notify to relating document bodies in accordance with WTO;

• To answer reasonable questions which concern the technical regulations, standards (including proposal draft), conformity assessment procedures adopted or proposed in Viet Nam, and technical barriers to trade in accordance with WTO/TBT Agreement;

• To organize all professional activities and popular knowledge to relevant individual, organization bodies about the technical barriers to trade;

• To provide information and consultant services on technical barriers to trade for domestic and foreign individual, organization, in accordance with the current governmental regulations and laws;

• To carry out multilateral and bilateral international integration activities on the technical barriers to trade.

Viet Nam-German Technology Transfer and Training Centre:

• To plan and organize training courses on welding technique, automation, automobile;

• To provide technical assistance and consultancy to entrepreneurs to upgrade and renew technology;

• To organize compilation of training documents, quality handbooks for technical training and technology-applied consultancy;

• To transfer technology, provide entrepreneurs with information and services of technique and equipment;

• To take part in international cooperation in related sectors.

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Magazine of Standards, Metrology and Quality: • To publish magazine, other special publications on

standards, metrology, quality and customers’ rights protection;

• To disseminate the magazine to state authorities, research institutes, entrepreneurs, universities;

• To play a role as contact point with other relevant organizations to disseminate activities of SMQ on the mass media.

Small and Medium Enterprises Development Centre (SMEDEC):

• To study targets, orientation, policies, measures; establish technical-support projects to accelerate SME development, improve the effectiveness of production and product/service quality;

• To support technical assistance, consultancy SMEs on barcode, financial techniques to develop production and improve product/service quality;

• To carry out consultant activities on standards, metrology, quality for SMEs;

• To organize training courses for SMEs on product quality management, manufacturing management, financial management, business administration, marketing and technics;

• To provide SMEs with information as follows: standards, metrology, product quality, technology, equipments, innovation, business and other related to manufacturing development, business and services.

Main activities: • Carries out state inspection, testing, calibration of goods

quality, measuring equipment; • Maintains, utilize measurement standards, verifies measuring

equipment as authorized by STAMEQ; • Takes part in developing Viet Nam national standards and

international standards; • Provides training and information activities as authorized by

STAMEQ; • Collabourates with domestic and foreign organizations in the

field of inspection, testing, verification, calibration. Local branches: 8 Hoang Quoc Viet Street Cau Giay, Hanoi Phone: (84 4) 7564188 Fax: (84 4) 8361199 97 Ly Thai To Street Da Nang City 2 Ngo Quyen Street Da Nang City Phone: (84 511) 820868, 831511, 848376 Fax: (84 511) 820868, 910064 49 Pasteur Street District1 Ho Chi Minh City Phone: (84 8) 8294274 Fax: (84 8) 8293012

Publications issued: • Magazine for SMQ, (monthly, Vietnamese). • TCVN News (bimonthly, English). • Library information (bimonthly, Vietnamese). • Subject publication. Membership structure: 16 member centres and 60 provincial departments for standards, metrology and quality. Products/commodity responsible for: All industry sectors. Training: • Technical training for entrepreneurs and/or successors

aiming at improving their technical capability; • Technology and management training for SMEs aiming at

improving technology and management competency; • Extension training: to improve the capability of SMEs

extension officers. All the training courses are conducted by experienced, highly qualified resource persons, coming from reputed foreign institutions or well-known Vietnamese educational institutions. The content of training courses as well as the teaching method are specially studied to be most adaptable to SME entrepreneurs. Titles of laws and regulations on foreign investment: • 13/1999/PL-UBTVQH10, Order No. 04/L-CTN

promulgating the Ordinance on the Protection of Consumers' Interests, 1999-04-27.

• 14/1999/Q§-TTg, Decision No. 14/1999/QD-TTg on the establishment of the Department for Management of Food quality, Hygiene and Safety under the Ministry of Health, 1999-02-04.

• 14-Q§/KHCN, Decision No. 14-QD/KHCN issuing the Regulation on Registration of Commodities Quality of the Specialized Aquatic Product Service, 1997-01-09.

• 17/2000/Q§-BXD, Decision No. 17/2000/QD-BXD of August 2, 2000 promulgating the Regulation on quality control of construction works, 2000-08-02.

• 20/2000/Q§-BTC, Decision No, 20/2000/QD-BTC dated 21/02/2000 issuing the Table of charge and fee rates for the aquatic resource protection, 2000-02-21.

• 22/2000/Q§-BTC, Decision No, 22/2000/QD-BTC dated 21/02/2000 issuing the charge and fee rates for plant protection and quarantine.

• 23/2000/Q§-BTC, Decision No, 23/2000/QD-BTC dated 21/02/2000 promulgating Tables of charges and fees for food quality hygiene and safety control.

• 27/2000/Q§-BTC, Decision No, 27/2000/QD-BTC dated 24/02/2000 on the issuance of fee levels for granting certificates of technical and quality evaluation of communications and transport equipment and means, 2000.

• 37/2001/TTLT/BKHCNMT-TCHQ, Joint Circular guiding the customs procedures for and quality inspection of export and import goods subject to the State quality inspection, 2001-06-28.

• 57/CP, Decree No.57-CP on sanctions against administrative violations in the measurement and quality of goods, 1997-05-31.

• 65/2000/TT-BTC, Circular No. 65/2000/TT-BTC of July 5, 2000 guiding the management and use of food quality, hygiene and safety control charges and fees, 2000-07-05.

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• 86/1998/Q§-BNN-BVTV, Decision No. 86/1998/QD-BNN-BVTV banning the use of a number of plant protection drugs in Viet Nam's agricultural production, 1998-06-24.

• 86-CP, Decree No. 86/CP on assignment of State management responsibilities for the quality of goods, 1995-12-08.

• 90/2000/Q§-BTC, Decision No. 90/2000/QD-BTC of June 1, 2000 promulgating the Tables of fee levels for aquatic product quality, safety and hygiene control, 2000-06-01.

• 104/2000/Q§-BNN-KHCN, Decision No. 104/2000/QD-BNN-KHCN promulgating the Provisional Regulation on the inspection of quality of concrete in irrigation works by the non-destructive method of using ultra-sonic measuring machines and concrete guns, 2000-10-13.

• 106/Q§-T§C, Promulgating regulation or the seal of verification for state bodies of metrology and other entities which received the authorization of verification, 1991-07-27.

• 107-T§C/Q§, Promulgating regulation on form of certification of state bodies of metrology and other bases which received the authorization of state verification, 1991-07-20.

• 116/2000/TT-BTC, Circular guiding the regime of management and use of fees for aquatic product quality safety and hygiene control, 2000-12-19.

• 117/2000/Q§-BKHCNMT, Decision No. 117/2000/QD-BKHCNMT dated 26/01/2000 promulgating the 2000 list of export goods and import goods subject to the State quality inspection, 2000-01-26.

• 125/2000/Q§-BNN-BVTV, Decision on exceptional registration of a kind of plant protection drug in Viet Nam, 2000-12-06.

• 143/2001/Q§-TCB§, Decision No. 143/2001/QD-TCBD promulgating the Regulation on control of quality of the post and telecommunications services and networks, 2001-02-28.

• 171/1999/N§-CP, Decree No. 171/1999/ND-CP dated 07/12/1999 detailing the implementation of the Ordinance on protection of traffic works with regard to riverway traffic works, 1999-12-07.

• 172/1999/N§-CP, Decree No. 172/1999/ND-CP dated 07/12/1999 detailing the implementation of the Ordinance on protection of traffic works with regard to land road traffic works, 1999-12-07.

• 228/1999/Q§-TTg, Decision No. 228/1999/QD-TTg dated 15/12/1999 adding the objective of ensuring foodstuff quality, hygiene and safety to the National Target Program for elimination of a number of social diseases and dangerous, 1999-12-15.

• 380-Q§, Promulgating regulation on state specialized inspection bodies in metrology, 1991-07-01.

• 540/TTg, Administrative operation on measurement and commodity - quality circulated in market, 1995-09-05.

• 560/TT-KCM, Guiding the implementation of Decree No 86/CP dated 8 December 1995 of Government relating to assign responsibility of State management in commodity quality, 1996-03-21.

• 650/2000/Q§-BTS, Decision No. 650/2000/QD-BTS dated 04/08/2000 promulgating the Regulation on the State inspection and certification of quality of aquatic goods, 2000-08-04.

• 1010/2000/Q§-BYT, Decision No. 1010/2000/QD-BYT dated 30/3/2000 issuing the list of food commodities subject to quality registration, 2000-03-30.

• 1091/1999/Q§-BKHCNMT, Decision No. 1091/1999/QD-BKHCNMT promulgating the Regulation on the State control of import-export goods quality, 1999-06-22.

• 1479/Q§-T§C, Promulgating regulation on accreditation and certification of quality, 1995-08-25.

• 1645/1999/Q§-BKHCNMT, Decision No. 1645/QD-BKHCNMT by the Minister of Science Technology and Environment amending the list of export, import goods which were checked the quality 1999 by the State, 1999.

• Law on Foreign Investment in Viet Nam, 1999. • Order No. 16/1999/PL-UBTVQH10 dated 6 October 1999,

Ordinance on metrology. • Order No. 18/1999/PL-UBTVQH10 dated 24 December

1999, Ordinance on goods quality. • Decree No. 65/2001/ND-CP dated 28 September 2001,

issuing legal system for measuring units of Viet Nam. • Decree No. 6/2002/ND-CP dated 14 January 2002, concrete

guidance on implementation of ordinance on metrology. • Decision No. 2424/2000/QD-BKHCNMT dated 12

December 2000, temporary guidance on supplier’s self declaration of conformity.

• Decision No. 2425/2000/QD-BKHCNMT dated 12 December 2000, temporary guidance on supplier’s self declaration of standards development.

• Decision No. 13/2001/QD-BKHCNMT dated 6 January 2001, temporary guidance on safety certification.

• Decision No. 1/2003/QD-BKHCN dated 30 January 2003, decision on management of quality, intellectual property, technology transfer to domestic assembled and imported motorbike, engine and spare parts.

Category: Standards, testing and inspection body.

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INTERNATIONAL CONSULTING AND TRAINING CENTER (ICTC) Office/postal address: 46 Ngo Quyen Street, Hoan Kiem District Hanoi Phone: (84 4) 8261980 Fax: (84 4) 8261978 E-mail: pthung.ictc@yahoo.com.vn Year established: 1 October 1993 (Pursuant to Decision No.1096/TM-TCCB by Ministry of Trade, Granted License No. 275 to operate in the scientific and technological field by the Ministry of Science, Technology and Environment on 18 April 1994). Principle function: Three mains functions: commercial consulting and training in the context of internal and external affairs and research for supplying new science technology in Viet Nam. Services/activities: • Organizes and implements commercial and economic

consulting activities for individuals and organizations within and outside the country;

• Organizes classes to improve professional skills, foreign language, vocational training for individuals and organizations;

• Researches and studies scientific projects for the purpose of promoting cooperation relationships in terms of economics, trade, investment and training and applies the results on commercial activity in Viet Nam;

• Holds international seminars and conferences; • Holds workshops on issues in the commercial field; • Cooperates to research and to exchange information with

internal and external partners on issues in the commercial field;

• Organizes tourist and business tours; • Organizes overseas missions; • Collects and disseminates information on domestic and

foreign trade as well as economic issues; • Provides services concerning advertisement, trade fairs and

exhibitions, and science and techniques. Publications issued: • The results of Uruguay Round conference on trade

municipal system, 2000. • Research on making mechanism and policies for producing

development of main exports of Vietnam, 2003 (State subject).

• Research on international treaties of commerce, specially on service-commerce for the integrating process into international economics of Vietnam, 2003.

• Research on producing interior equipment from material of fibre glass composite, 2003.

Membership structure: The International Consulting and Training Center is a member of the Ministry of Trade of Viet Nam. There are 20 members.

Training: • Courses on informatic technology; • Courses on foreign languages: English, Chinese, French, etc; • Courses on professional competence of foreign trade and

international economic integration; • Courses on long-term and short-term vocational training. Areas/industries where investment is encouraged: Services and investment for research, training and cooperation as well as projects of commercial development. Category: Investment financing organization, investment authority; trade fair and exhibition authority; trade promotion organization; and training/research institute. INVESTMENT AND TRADE PROMOTION CENTRE (ITPC) Office/postal address: 51 Dinh Tien Hoang Street District 1 Ho Chi Minh City Phone: (84 8) 8236738, 9101304, 8297426, 9100092 Fax: (84 8) 8242391, 9104733 E-mail: itpc@hcm.vnn.vn, itpcinfodept@hcm.vnn.vn URL: www.itpc.hochiminhcity.gov.vn Year established: 1964 (as Export Development Centre; re-structured in 1982 as Foreign Trade Development Centre, and renamed Foreign Trade and Investment Development Centre (ITPC) in 1992). Principal functions: • To advise municipal authorities on policies and measures to

improve business environment and enhance competitiveness of Vietnamese products;

• To provide information on trade and investment; • To organize trade and investment promotion activities;

regular government-business meetings to tackle business-related problems such as taxes, customs, land;

• To promote foreign direct investment and provide one-stop services for foreign investors;

• To support SMEs; • To offer secretarial and business centre services (package or

partial service at the client's request) to local and foreign businesspersonsn.

Services /activities: Information: • Provides economic information on import-export investment

and economic laws; • Prints various publications; • Provides legal consulting services to domestic and foreign

enterprises; • Maintains databank on domestic and foreign businesspersons

and enterprises; • Provides documents of local and foreign studies specializing

in import, export and investment;

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Trade promotion: • Guides and supports foreign businesspersons in searching

for business counterparts; • Undertakes trade brokerage (import-export); • Organizes business missions, in and out of the country,

boosting import-export, exploring new markets; • Organizes seminars on trade promotion, trade shows;

especially annual trade fairs of high quality Vietnamese goods throughout Viet Nam and in the neighboring countries;

• Conducts market studies, marketing surveys for domestic and foreign businesspersons and annual consumer polls;

• Promotes investment; • Makes introduction of the Ho Chi Minh City investment

projects to delegations of foreign investors; • Supports foreign investors in searching for local

counterparts; • Provides services for domestic and foreign businesspersons; • Lends office space and provides package (or partial) services

for local and foreign companies/businesspersons. Supporting small- and medium- scale enterprises: • Undertakes management training courses for SMEs; • Provides consulting services on obtaining loans, equipment

to serve and develop production; • Provides information for enterprises; • Provides consulting services on business formalities

(accepting to provide regular legal consulting services for individual enterprise);

• Operates a permanent showroom of Vietnamese import- export products.

Publications issued: • Export-Import-Investment Directory (annually, English). • Vietnam Export-Import Tariff Schedule (annually, English). • Vietnam Legal update. • Transparency on economic performance of Viet Nam and

Ho Chi Minh City (quarterly and bi-yearly, Vietnamese/English).

• Trade and Investment Promotion Bulletin (weekly, Vietnamese).

• Guidebook for investing and doing business in Viet Nam; and booklets on trademark, international business practices, Q&A on taxes.

• Saigon Tiep Thi (Saigon Marketing) (weekly,Vietnamese). • Saigon Tiep Thi online. • Consumer Guide for Men (monthly, Vietnamese). • Explore (monthly, Vietnamese). Local branch: 92-96 Nguyen Hue Street, District 1 Ho Chi Minh City (Showroom) Office abroad: Viet Nam House in Singapore; other offices to be opened in Japan, Europe and the United States of America. Membership structure: 76 members.

Training: Management training courses for SMEs (in cooperation with ESCAP); training courses on trade promotion, export marketing, branding, corporate management skills. Areas/industries where investment is encouraged: Branches, lines and domains eligible for investment preferences: • Afforestation, zoning for forest regeneration; planting

perennial trees on unused land, bare hills or mountains; land reclamation; salt-making; and aquaculture in unexploited water areas;

• Infrastructure construction, mass-transit development; development of education and training, healthcare and national culture;

• Export goods production and trading; • Offshore fishing; processing of agricultural, forestry and

aquatic products; technical services in direct service of agricultural, forestry and fishery production;

• Scientific research and technological development, scientific and technological services; consultancy on legal matters, investment, business, business administration, intellectual property right protection and technology transfer;

• Other branches and lines. List of projects with special investment encouragement: • Production or processing with 80 per cent or more of the

products for export; • Processing of agricultural products, forest products

(excluding timber) or aquatic products from domestic raw materials, with 50 per cent of the products for export;

• Production of new breeds with high quality and economic efficiency;

• Agricultural farming, forestation, aquaculture; • Production of new materials, rare and precious materials,

application of new biotechnologies; new technologies for the manufacture of information and telecommunication equipment;

• Hi-tech industries; • Investment in research and development; • Manufacture of waste treating equipment; • Production of antibiotics raw materials; • Pollution treatment and environmental protection, waste

treatment; • Investment under BOT, BTO or BT contracts. List of projects with investment encouragement: • Production or processing with 50 per cent or more of

products for export; • Production or processing with 30 per cent or more of the

products for export and with the use of large percentages of domestic raw materials and materials (valued from 30 per cent or more of the production cost).

• With intensive employment of Vietnamese labourers and efficient use of natural resources available in Viet Nam;

• Processing of farm produce, forest products (excluding timber), aquatic products;

• Preservation of food, post-harvest preservation of farm produce;

• Mineral exploration, exploitation and intensive processing; • Development of petro-chemical industry; construction and

operation of oil and gas pipelines, depots, ports; • Manufacture of equipment, detail groups in oil, gas, mineral

or fuel exploitation; manufacture of big lifting and lowering equipment;

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• Manufacture of high-quality steel, alloy nonferrous metals, special metals, steel cast, spongy iron for industrial use;

• Manufacture of machine tools for metalworking, metallurgical equipment;

• Manufacture of precision tools, safety check and inspection equipment; manufacture of molds for metal and non-metal products;

• Manufacture of medium- and high-voltage electric equipment;

• Manufacture of diesel engines through advance technologies and techniques; manufacture of dynamic and hydraulic machines and spare parts, compressors;

• Manufacture of automobile and motorbike spare parts; manufacture and assembly of construction equipment, machines and vehicles; manufacture of technical equipment for transport service;

• Shipbuilding, manufacture of equipment and spare parts for freighters, fishing ships;

• Manufacture of information and telecommunications equipment;

• Manufacture of electronic components and equipment, informatics technology;

• Manufacture of agricultural equipment, spare parts, machines, irrigation and drainage equipment;

• Production of assorted insecticide raw materials; • Production of base chemicals, pure chemicals, dyes, special-

use chemicals; • Production of cleansing raw materials, chemicals activities; • Production of special-type content, composite materials,

soundproof, electric-insulated and heat-resistant materials, wood substitute composite materials, refractory materials constriction plastic, glass fibers;

• Production of light construction materials; • Production of paper pulp; • Production of silk, assorted yarns and special fabric for

industrial use; • Manufacture of high-class raw materials for production of

export footwear and garments; • Manufacture of high-quality packaging for export goods; • Manufacture of medical equipment in analytical technology

and extracting technology in medicine; • Production of drug raw materials, medicines of GMP

international standards. • Improvement, development of energy sources; • Mass transit; • Construction and renovation of bridges, land roads, airports,

harbours, railway stations, car terminals, railways; • Construction of water plants, water supply and drainage

systems; • Construction: commercial operation of infrastructures of

industrial parks, export processing zones, hi-tech parks. List of geographical areas where investment is encouraged: • Section A: geographical areas facing extremely difficult

socio-economic conditions; • Section B: geographical areas facing difficult socio-

economic conditions. List of fields with conditional investment: • Investment only in forms of joint venture or business

cooperation contract: - Construction and commercial operation of international

telecommunication networks, local telecommunication networks (only in form of business cooperation contract);

- Production and processing of oil, gas, rare and precious minerals;

- Consulting services (excluding technical consultancy);

- Air, rail and sea transport: mass transit, construction of harbors and airports (excluding BOT, BTO and BT projects);

- Production of industrial explosives; - Forestation; - Tour business; - Culture;

• Products which must ensure the export percentage requirement: - The compulsory export percentages for home-made

products which have already met the quantitative and qualitative requirements shall be announced for each period by the Ministry of Planning and Investment;

• Processing projects which must be linked to investment in creation of raw material sources: - Dairy production and processing; - Vegetal oil and cane sugar production; - Timber processing;

• Projects for investment in import services, domestic distribution services shall comply with the Prime Minister’s regulations.

List of fields not licensed for investment: • Projects which are detrimental to national security, defense

and public interests; • Projects which cause harm to historical and cultural relics,

fine traditions and customs of Viet Nam; • Projects which cause harm to the ecological environment;

projects on treatment of hazardous wastes brought from overseas into Viet Nam;

• Projects for the production of toxic chemicals or use of hazardous agents banned under international treaties.

Titles of laws and regulations on foreign investment: • Law on Foreign Investment in Viet Nam (1996); • Law on Amendments and Supplements to a number of

articles of the Law on Foreign Investment in Viet Nam in 2000;

• Decision No. 53/1999/QD-TTg dated 26 March 1999 on some measures to encourage FDI;

• Decree No. 24/2000/ND-CP on detailed regulations on the implementation of the Law on Foreign Investment in Viet Nam; 3 / 0 U IA/L

• Circular No. 12/2000/TT-B^H of the Ministry of Planning and Investment providing guidelines for FDI in Vietnam;

• Decree No. 27/2003/ND-CP dated 19 March 2993 on amendments and supplements to a number of articles of Decree No. 24/2000/ND-CP;

• Communique No. 187/pg-QHQT dated 1 April 2003 of the Government Office on correction of Decree No. 27/2003/ND-CP;

• Decision No. 36/2003/QD-TTg of the Prime Minister date 11 March 2003 on foreign investors' contribution of capital to and purchase of shares in Vietnamese enterprises.

Category: Trade and investment promotion organization.

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VIETNAM CHAMBER OF COMMERCE AND INDUSTRY (VCCI) Office/postal address: International Trade Centre 9 Dao Duy Anh Street Hanoi Phone: (84 4) 5742022 Fax: (84 4) 5742020, 5742030 E-mail: vcci@fmail.vnn.vn, vbfhn@hn.vnn.vn URL: www.vcci.com.vn, vibforum.vcci.com.vn Year established: 1963 Principal functions: • To promote and assist trade, investment and other business

activities in Viet Nam and abroad; • To represent the Vietnamese business community,

Vietnamese employers and business associations for promotion and protection of their interests in domestic and international relations;

• To serve as a forum for the exchange of information and ideas among business enterprises;

• To liaise with the Vietnamese State on matters concerning the economic activity and business environment in Viet Nam;

• To represent the Vietnamese business community for the promotion and protection of the lawful, legitimate interests of the business community and labour users in Viet Nam in domestic and international relations;

• To promote the development of business enterprises, entrepreneurs, the cooperation among business entities and to offer assistance in trade and investment, economic and technological cooperation and other business activities of enterprises in Viet Nam and abroad.

Services/activities: • Issues publications and provides information about Viet

Nam's economy and foreign trade; • Assists Vietnamese organizations in acquiring information on

foreign markets, scientific and technological developments, international laws and regulations on foreign trade;

• Issues Certificate of Origin of Vietnamese export goods and endorses other documents used in international trade;

• Represents foreign parties in application for registration of patents and trade marks;

• Assists foreign businesspersons who contemplate doing business in Viet Nam in such useful services as intermediation, trade information, business consultancy, establishment of their representative offices, arrangement for business tours/ appointments;

• Arranges for Viet Nam's participation in international trade fairs and exhibitions abroad and assists the Vietnamese and foreign parties in the introduction and advertisement of goods and services;

• Arranges seminars and talks with competent organizations both at home and abroad on selected topics such as banking, finance, foreign direct investment, trade, legal and management issues, technologies;

• Organizes various courses on business and investment management, enterprise creation, marketing, trade promotion, foreign business languages;

• Provides services for the settlement of all disputes in foreign trade relations through the Viet Nam International Arbitration

Centre, settles all cases of general average at the request of the concerned parties through the Subcommittee of General Average Adjusters (attached to the Chamber);

• Promotes the development of SMEs in Viet Nam through the Small and Medium Enterprises Promotion Centre (SME-PC);

• Helps in the registration and protection of intellectual property and technology transfer in Viet Nam and abroad;

• Collects and studies the views and suggestions of business enterprises for reflection, recommendation and advice to the State on legal matters and economic policies for the improvement of the business environment;

• Participates in the formation and implementation of the strategy for socio-economic development and international economic integration, to participate in the conferences, and missions for economic and trade negotiations in line with State regulation;

• Organizes activities for the promotion and encouragement to business enterprises on the strict observance of laws, improvement of socio accountabilities; good business ethics and culture and sound working relations, protection of the environment and participation in other social activities in line with the Chamber’s objectives.

Publications issued: • Business Forum Newspaper (Monday, Wednesday and Friday

every week, Vietnamese). • Business Forum Magazine (weekly, English). • Vietnam Business Directory (annually, Vietnamese). • Vietnam Info (CD-ROM). • Doing business in Vietnam (guidebook). Local branches: 171 Vo Thi Sau District 3, Ho Chi Minh City Phone: (84 8) 9329568 Fax: (84 8) 9325472 E-mail: vcci-hcm@hcm.vnn.vn 1 Ho Quy Ly, Ward 2, Vung Tau City Phone: (84 64) 816072 Fax: (84 64) 859651 29 Cach Mang Thang Tan Street Can Tho City Phone: (84 71) 824918 Fax: (84 71) 824169 E-mail: vcci-cantho@hcm.fpt.vn 256 Tran Phu Street, Danang City Phone: (84 511) 821719 Fax: (84 511) 822930 E-mail: vcci.dn@dng.vnn.vn 10 Dinh Tien Hoang Street Haiphong City Phone: (84 31) 842894 Fax: (84 31) 842243 E-mail: vccihp-hv@hn.vnn.vn

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68 Yersin Street Nha Trang City Phone: (84 58) 810363 Phone: (84 37) 754640 Fax: (84 37) 754641 E-mail: vccith@hn.vn.vn 155 Tran Phu Street Vinh City, Nghe An Phone: (84 38) 844012 Fax: (84 38) 842026 Members structure: 5,500 membes (as at the end of 2004). Training: Regularly organizes training activities in appropriate forms to develop human resources for business enterprises, to help entrepreneurs enhance their knowledge, management skills and business capacity. Category: Chamber of commerce. VIETNAM SUPERINTENDENCE AND INSPECTION JOINT STOCK COMPANY (VINACONTROL) Office/postal address: 54 Tran Nhan Tong Street Hanoi Phone: (84 4) 8226021, 9433840, 9436011 Fax: (84 4) 9433844 E-mail: vinacontrolvn@hn.vnn.vn URL: www.vinacontrol.com.vn Year established: 1957 Principal function: • To provide inspection of goods and other related services. Services/activities: • Inspects quality, quantity, marking and packing of goods and

commodities (including machinery, production line and gemstones);

• Undertakes overall supervision of the goods during production, delivery, preservation, transportation, loading/discharging; supervision of installing and assembling equipments, production line; assessment, consultant and supervision of construction project;

• Provides survey on means of transportation, container; marine survey; gas-free inspection of the ship before repairing or scrap;

• Samples, tests and analyses at labouratory; • Provides damage survey; acting as the agent for insurance

companies in damage survey, adjuster and settling claims; • Provides fumigation, property valuation, non-destructive test

(NDT); welding test; test and calibration of tools and measuring equipment; calibration of tank, lighter; tallying, sealing service; auditing quality management system on request;

• Provides inspection service on request and supplying certificates for managerial purpose of various fields to the Government such as origin of the goods; quality management; safety and hygiene of the goods; balance of investment project; environment protection (industrial hygiene; water treatment; waste water, etc.) and custom clearance service;

• Provides advisory, audit and certification services on international management standards; advisory on quality of goods;

• Carries out entrustment inspection and other services of local and international inspection organizations;

• Provides hotel and office for rent. Local branches: Vinacontrol Can Tho 14/10 A,B Le Hong Phong road, Binh Thuy District, Can Tho City Phone: (84 71) 887911 Fax: (84 71) 887944 E-mail: vinacontrolct@hcm.vnn.vn Vinacontrol Danang 255 Le Duan, Danang City Phone: (84 511) 891087, 821031 Fax: (84 511) 830084 E-mail: vinacontroldn@dng.vnn.vn Vinacontrol Dung Quat Binh Thuan Commune, Binh Son District, Quang Ngai Province Phone: (84 55) 201929 Mobile: 0903570909 Vinacontrol Haiphong 56 and 80 Pham Minh Duc Haiphong City Phone: (84 313) 760065, 760453-4 Fax: (84 313) 760103 E-mail: vinacontrolhp@hn.vnn.vn Vinacontrol Hanoi 96 Yet Kieu, Hanoi City Phone: (84 4) 9429241, 9421343 Fax: (84 4) 9421002 E-mail: vinacontrolhn@hn.vnn.vn Vinacontrol Ho Chi Minh City 80 Ba Huyen Thanh Quan District 3, Ho Chi Minh City Phone: (84 8) 8438624, 9316704, 9316323 Fax: (84 8) 9316961, 8437861 E-mail: vinacontrol@hcm.vnn.vn Vinacontrol Lang Son Phai Tran T-junction, Hoang Dong ward, Lang Son City, Lang Son Province Phone: (84 25) 870080 Fax: (84 25) 870080 E-mail: vinacontrolls@hn.vnn.vn

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Vinacontrol Nha Trang 26 Me Llinh, Nha Trang city, Khanh Hoa Province Phone: (84 58) 510348 Fax: (84 58) 510347 E-mail: vinacontrolnt@dng.vnn.vn Vinacontrol Phu My Phu My town, TanThanh District, Baria Vung Tau province Phone; (84 64) 876563 Fax: (84 64) 893780 E-mail: vinacontrol_pmt@yahoo.com Vinacontrol Property Valuation Co. Ltd ( Vinacontrol PV) 54 Tran Nhan Tong street, Hanoi City Phone: (84 4) 8226024 Fax: (84 4) 9433844 E-mail: vncpv@vinacontrol.com.vn Vinacontrol Quang Ninh 11 Hoang Long Ha Long City Quang Ninh Province Phone: (84 33) 825535, 826736 Fax: (84 33) 826169 E-mail: vinacontrol-qn@hn.vnn.vn Vinacontrol Quy Nhon 5 Tang Bat Ho, Qui Nhon City, Binh Dinh Province Phone: (84 56) 892565 Fax: (84 56) 892528 E-mail: vinacontrolqnh@dng.vnn.vn Vinacontrol Vinh 14 Mai Hac De, Vinh City, Nghe An Province Phone: (84 383) 840299 Fax: (84 383) 844819 E-mail: vinacontrolvinh@yahoo.com Dac Lac Representative Office 26 Le Loi street, Tan Loi district, Buon Me Thuot City, Dac Lac Province Phone: (84 50) 950351 Quang Ngai Representative Office 131 Le Trung Dinh, Quang Ngai Province Phone: (84 55) 822083 Fax: (84 55) 822083 E-mail: vinacontrolqng@dng.vnn.vn Membership structure: Over 600 members. Category: Inspection institution.

VIETNAM TRADE INFORMATION CENTER (VTIC) Office/postal address: 46 Ngo Quyen Street Hanoi Phone: (84 4) 8262316, 8250713 Fax: (84 4) 9349117 E-mail: support@vtic.vn URL: www.vtic.vn/ Year established: 1989 Principal function: • To collect, analyze and disseminate information on domestic

and international economy, trade, marketing, price and investment.

Services/activities: • Publishes various bulletins and books concerning economy,

trade, marketing, price, international trade, investment, economic relations and cooperation between Viet Nam and foreign countries;

• Offers advisory services; • Organizes seminars on investment and trade; • Establishes a computerized national trade network known as

VINANET with three servers located in Hanoi, Ho Chi Minh City and Danang and connected to various terminals in major markets throughout Viet Nam, being the host of Viet Nam national home page on the ASEMCONNECT network at www.asemconnectvietnam.gov.vn;

• Builds up an economic and trade databank and disseminates information.

Publications issued: • Ngoai Thuong (foreign trade; weekly, Vietnamese). • Thi truong (daily market; Vietnamese). • Thi truong-Gia ca-Vat tu (market and prices and material;

Vietnamese). • Thong tin Thuong mai (trade information; weekly,

Vietnamese). • Thi ruong-Thuong nghiep Vietnam (Viet Nam market and

commerce; monthly, Vietnamese). • Thuong mai-Doanh nghiep (commerce and enterprises;

weekly, Vietnamese). Local branches: 173 Hai Ba Trung Street District 1, Ho Chi Minh City Phone: (84 8) 8237192 Fax: (84 8) 8237192 132 Nguyen Chi Thanh Street Da Nang City Phone: (84 511) 826927 Fax: (84 511) 830125 Category: Ministry of Trade; trade facilitation body; and trade promotion organization.