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able partner. ARTBA approached us, and it was a perfectmatch. When the Parking Industry Exhibition called andwe worked out an arrangement to bring them on board, itwas the icing on the cake. There is no doubt this will be ourmost successful venture into a new market.”

This event will have the look and feel of a traditionaltrade show. There will be no restrictions on equipment orsize in the booth. Baltimore is in the heart of the most pop-ulated part of the U.S. More than 60 million people livewithin a four-hour drive. Transportation (rail and air) is thebest, with extremely low airfares into BWI airport, locatedonly about 15 minutes from the downtown area.

The Baltimore Convention Center is on the Inner Har-bor, a great destination location with events, restaurantsand hotels surrounding the venue. It is across the streetfrom Camden Yards, the home of the Baltimore Oriolesballpark and the Baltimore Ravens Football Stadium.

The event will be held biennially beginning in 2005.PIE will return to Chicago in 2006.

August 2004 • Parking Today • www.parkingtoday.com 13

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Circle #101 on Reader Service Card


PT

P.E., in its Mount Prospect, IL, office as a Project Manager.He brings more than 15 years of experience in the precastindustry to CEG. His presence will further enhance CEG’sproject management and engineering capabilities.

Eric J. Tripi, P.E., P.T.O.E., has joined Wilbur SmithAssociates as Director of Traffic Engineering. In this role,Tripi will lead WSA’s Traffic Engineering practice in SouthCarolina while based in Charleston. He specializes in traf-fic impact studies, traffic signals (design, timing, warrantsand optimization), intersection analysis/design, trafficoperations and traffic estimation.

The City of Fort Myers, FL, has selected StandardParking to manage its entire parking operation, includ-ing two garages and seven surface lots. The multi-yearagreement also includes enforcement, collections andmaintenance responsibilities for 800 parking meters.

Municipal debt collection company Law Enforce-ment Systems (LES) has moved into a new 15,000-square-foot headquarters in Long Island City, NY. Moving from anearby 6,000-square-foot office, the expanded space willaccommodate upwards of 100 potential new employeesto service a backlog of new municipal collection accounts.“Our new state-of-the-art call center will allow LES to pro-vide enhanced collection services in our target markets ofparking, traffic, red light and electronic toll violations,”

Industry Notesfrom Page 11


said Dawn Carrier, VP of Client Services. The new officeis at 30-00 47th Ave.

Sto Corp., the innovative world leader in cladding,coating and restoration systems, announces that its StoPowerwall Stucco System was recently chosen for top mul-ti-family division honors in a design awards competitionsponsored by the National One Coat Stucco Association.

Walter P. Moore has been ranked among the top twostructural engineering firms for which to work in theUnited States by the judges of the second annual Structur-al Engineer “Best Structural Engineering Firm to Work forContest.” That position is up from third place last year. Afive-person judging panel ranked the top firms after inter-viewing staff members, evaluating 15 essay questionscompleted by staff members at each of the top firms, andconsidering the 39-question entry form each companycompleted. The winning firms were recognized in thepublication’s June issue.

Carl Walker Inc., a national parking consulting firmwith regional offices throughout the United States, hasannounced that Mark L. Yedinak joined the firm as aParking Operations Specialist. Yedinak previously workedas Manager of Parking Systems for a firm engaged in inte-grating AVI and smart card technology into airport andmunicipal off-street parking operations. In that role, hewas involved in leading-edge programs designed to broad-en the application of single-source electronic paymentoptions in multiple environments.

PT


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FutureLogic, Inc. / 425 E. Colorado Street, Suite 100 / Glendale, CA 91205 Tel 818.244.4700 / Fax 818.244.4764 / www.futurelogic-inc.com/DeepLink_5


Parking Safetywithout all theAccoutrementsEditor, Parking Today:

The cover story of the May issueof PT touts a sophisticated Englishparking installation. It's a retrofit ofan existing garage, wherein the vehi-cles are owner-driven around theexisting five-level ramp structure toseek a parking space and, again, toexit.

People and vehicles still have toplay "dodge- ‘em” as they share thecommon space. Passenger elevators,lighting and ventilation still must beprovided 24/7, and the vehicles con-sume petrol. Housekeeping andmaintenance remain the same as inany existing garage or ramp struc-ture, and real estate occupation isnot optimized.

The newsworthy feature is thesophisticated accoutrements ofadvanced sensors and communica-tions devices that allow 100% moni-toring of the facility and the applica-tion of security doors to provideabsolute security. That’s applaudable.

An automatic mechanical park-ing system (AMPS) design will obvi-ate most of the problems associatedwith this ramp (or any other ramp orgarage) by virtue of the fact that noone has access to the vehicle storagespace. Vehicles enter on the groundlevel and are automatically trans-ported to a storage position.

Vehicles will be retrieved in lessthan 90 seconds and, of course, it is acashless and unattended facility withremote monitoring. It requires only35 square feet of land per stall, asopposed to 60 square feet in a ramp.

Beyond this featured article,there is a special section to addresssecurity. One set of principles,known as CPTED, is increasinglybeing applied at the initial designstage. The AMPS design inherentlysolves all security issues. Anotherarticle in the May PT was titled “SteelCould Make Sense in Your Next Parking Garage.” AMPS is a steelstructure.

William SternadPresident, SafePark Inc.

Guaranteed Space withResidential PermitsEditor, Parking Today:

A recent issue of Parking Todayincluded an article on residential per-mit parking (RPP), and stated thathaving a permit was not a guaranteeof easily finding a parking space. InSan Francisco, we are consideringchanging our RPP ordinance to limitthe number of permits issued to some-

thing less than the number of spacesin an RPP district in order to nearlyguarantee a permit holder a nearbyparking space. I would like to know ifany of your readers have tried this ver-sion of RPP and how it is working.

Howard [email protected]

letters

PT

he International Parking Institute hosted its annualConvention and Exhibition in New Orleans in lateJune. According to the attendee lists, nearly 700

people attended the three-day event, which was dividedbetween the Hyatt Regency Hotel and the world-famousSuperdome.

The centerpiece of the convention was the trade showheld on the Superdome floor. In an area in which one couldbuild a 12-story building, parking equipment supplies of alltypes were exhibited during the 11 hours that the Super-dome was open.

The IPI opened the Exhibition with a marching Dix-ieland Band leading the attendees into the Superdome fromtheir conference sessions at the hotel. Attendees entered inthe second level and then walked down through the seatsand down a temporary stairway to the Exhibit Floor. Enter-

ing near a large, two-story booth, they were regaled byexhibitors who tossed the famous Bourbon Street beadsinto the crowd.

Food and drink were available on the floor. Although itwas warm and humid outside, air conditioning kept theSuperdome comfortable.

In addition to the exhibition, the IPI held numerousseminars and training sessions for its members. More than30 seminars and presentations were available to attendees.The event began with a golf tournament and concludedwith a New Orleans-style party.

Numerous vendors held events for attendees, includ-ing steamboat trips on the Mississippi and cocktail partiesand dinners in some of New Orleans’ finest restaurants.

The next IPI Conference will be May 21-25, 2005, inFort Lauderdale.

T

IPI Hosts a “Super” Show In New Orlean’s Superdome

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August 2004 • Parking Today • www.parkingtoday.com18

hat started out as a rou-tine overhaul of theparking systems at the

University of California, Santa Bar-bara has ended up becoming ashowcase for many of the leadingoff-street parking technology inno-vations perfected over the past 10years. It is an example that demon-strates cutting-edge features, suchas advanced wireless 802.11 net-working for pay stations and pay-by-cell phone options, and envi-ronmentally friendly, solar-pow-ered functionality.

“Our previous system wasthree decades old, so when I cameon board in 2002, the decision wasalready made to update,” said TomRoberts, Director of Transportation& Parking Services at UCSB. “Beingnew to the industry, I didn’t knowwhat was really possible, so I con-sulted with my staff, and we justkept brainstorming ideas for fea-tures we knew existed and wewanted to incorporate into a totalpay-by-space parking operation.”

With 18,000 undergraduates,UCSB is a mid-size school withinthe University of California system. Its parking program --6,000 parking stalls on more than900 acres of land that previouslyutilized three staffed kiosks (two atkey campus entrances) -- is nowcontrolled by 53 pay stations and astate-of-the-art wireless 802.11 network.

Previously, every vehicle enter-ing campus had to funnel throughone of the two main entrance gates(a third kiosk was in the universi-ty’s only parking structure) andpurchase a parking permit. Line-ups of vehicles all day long were acommon sight, and it was enoughto give visitors a bad first impres-sion. The parking kiosks were actu-ally dragging the parking systemdown.

The annual operating andstaffing costs for the three kiosks

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UCSB Is Using 21st Century Tecto Boost Parking Service and R

were in excess of $300,000; theproblems associated with person-nel and cash security were grow-ing; and the outlook pointed onlyto future cost increases.

“There’s no question it wastime for an upgrade to bring ourparking system into the 21st centu-ry,” said Roberts. “We had to envi-sion what our users needed andfind solutions to problems theydidn’t even know they had.”

A review was undertaken and,among other new programs, it wasdecided that the parking systemneeded to be expanded to begincharging for parking in theevenings and on weekends. Inaddition, increased service andoptions such as paying by creditcard, student campus card and cellphone were deemed essential tothe mix.

UCSB Moves to Cutting Edgeof Parking Technology

To address these issues, UCSB’sTransportation & Parking Servicesdecided to move to a pay-by-spaceconfiguration for its entire parkingprogram, and to make automatedpayment stations its foundation.They also determined that the timewas right to take a leadership rolein implementing a range of newparking technologies and servicesthat had by that time begun toemerge.

The top concern for Robertswas in expanding customer choiceand service. He and his teambelieved, and the accountingresults later confirmed, that park-ing revenues were constrained bythe lack of options for payment.Further, research indicated thatuniversity parkers were not receiv-ing the levels of service generallyavailable in private-sector parkingoperations.

UCSB asked its vendor, DigitalPayment Technologies of Vancou-

In keeping with UCSB’s commitment to an environmentally conscious campus, 42 of the 53new Pay on foot machines are powered by solarpower. Four of the machines are portable and arebattery operated while the remainder have hard-wired power. Here, the solar generator islocated on top of the pole holding the paymentmachine in place.

Photo: Larry Parsons, UCSB.

ver, Canada, to deliver all availablepayment options, including pay-by-cell phone, and to find new ways toimprove service, productivity andefficiency. The result comprised anumber of industry and universitytechnology firsts.

Pay-by-Cell Phone anda Campus-Wide 802.11 Real-Time Parking Network

One of the most interesting fea-tures of the UCSB system is the pay-by-cell phone (PBC) paymentoption. Upon parking, drivers simplycall the toll-free PBC vendor (Verrus)phone number listed on the front ofeach pay station (as well as on indi-vidual lot signs), provide their stallnumber, and initiate an accountwith their first call. The cell-phonepayment system bills either Visa orMasterCard, and there is an addition-al 25 cents service charge paid to Ver-rus each time this payment methodis selected.

The major benefit of pay-by-cellphone is that parkers need never goto a pay station, stand in line orbrave the elements in order to payfor parking. Five minutes beforeexpiration of a parking permit, thecustomer receives a text message let-ting them know their parking isabout to expire. If they decide to purchase more time using their Ver-rus account, there is no need toaccess a pay station or return to thevehicle. Another toll-free call solvesthe problem.

The new UCSB parking programtracks enforcement via a wireless802.11 network connecting all 53payment stations into one system.This is the first pay-by-space networkto integrate cell-phone payment, tocommunicate in real-time and toprovide enforcement data via hand-held devices. PDA enforcement isalso capable of streaming live datausing GPS coordinates, so that field


Circle # 26 on Reader Service Card

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Circle #73 on Reader Service CardCircle #224 on Reader Service Card

Commend introduces Parking Intercom: Digital communication solutions that help to

improve and secure your parking operations. Clear communication at entries, exits, pay-on-

foot machines, etc. “Full Open Duplex” communications is available for increased clarity.

Interfacing to other communication and security equipment is easy and allows remote controlling.

Expand your networking possibilities with IoIP “Intercom over IP” or one of several other net-

working solutions to link multiple parking facilities together. Please contact us for details!

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Come up to the standard.Helping you to improveyour parking operations.

IoIP

officers may update paid/unpaid stallstatus without returning to a pay sta-tion to generate an enforcementreport. This technology saves timeand eliminates erroneous citationswhile simultaneously improvingservice levels and productivity.

Solar-Powered Pay Stations The university’s commitment to

green projects and the cost of hard-wiring more than 50 pay stations --some in remote locations with littlepower nearby -- were driving factorsin choosing a solar application.Another innovative approach takenby UCSB was the creation of a mobileplatform for pay stations designedfor use at special events in whichhigh demand might temporarilyoverwhelm fixed machines. Custom-built trailers developed by the UCSBpay station project crew transportthe four machines to and from loca-tions as needed.

sity has also decided to streamlinethe process by which annual andquarterly permits for students, facul-ty and staff are distributed each year.Previously, it took 10 days and theaddition of temporary staff workingfrom a tent in a parking lot to distrib-ute parking permits for students.Today, permits are ordered onlineand received via mail delivery, result-ing in a process that is not only morecost-efficient for the parking depart-ment but also saves countless hoursof students, faculty and staff time inpicking up their parking permit eachyear.

Impressive Financial Resultsand Early Payoff

The early returns from thechangeover have been significant. Sofar the university has closed two ofthe original three kiosks and beenable to reassign staff. And with thenew system expected to handle asubstantial increase in parking andrevenues without the need for additional staff, Roberts does notanticipate any increase in full-timeequivalents.

UCSB Is Using 21st Century Technologiesto Boost Parking Service and Revenuesfrom Page 19

The networked system enablesthe university to closely monitor andfine-tune its parking program on acontinual basis. The electronicreporting function provides informa-tion about where and when cars arebeing parked, allowing the parkingdepartment to increase efficiency inenforcement and security, as well asto extract high-quality informationfor planning purposes.

Personal-use coupons are anoth-er innovation arising from the newsystem. UCSB provides free, occa-sional-use, incentive parking forcommuters using public or masstransportation as their primary formof getting to and from campus.Coupon numbers are issued to occa-sional parkers, enabling them tovend their parking at no charge fromthe pay station by inputting a one-use numerical code.

In making the overall parkingsystem more convenient, the univer- PT


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The PARC/S application allows you to manage parking accessand revenue control from your computer. Whether your needsinvolve one garage or multiple garages, PARC/S maximizesyour traffic flow, revenue tracking, and security, while reducingpaperwork and tightening your data control.

Point...Click...And Maximize Your Revenue

Call for a free information kit. 724-772-2400 www.ctrsystems.com

Circle #149 on Reader Service CardCircle #34 on Reader Service Card

Although he had anticipatedtotal revenue to rise, Roberts admitshe was still surprised to see anincrease of 26% in the first year. Inhis opinion, this unexpected finan-cial return is the result of better park-ing choices and expanded paymentoptions. These important advanceshave enabled people to tailor theirparking purchase more closely towhat they need, rather than havingto select the closest appropriatechoice from a severely limited group.

With these returns, the UCSBsystem upgrade is now projected topay for itself in less than two years --a reasonable payback period by anystandards, but particularly consider-ing the many changes made. In pro-viding a model of innovation for theat-large parking industry, UCSB hascrystallized another equally impor-tant payback: the one provided byadvanced education in our high-powered, technology-driven society.

Steve Campbell is a technology writer.He can be reached at [email protected].

PT

The new UCSB parking system enables students to purchase parking for any numbered parking stallon campus from any of the many parking machines throughout the campus. Here, student MattaMenna has just purchased parking using his UCSB student access card. The receipt is kept by theparker. If the parker requires extra time, they can go to any parking machine and simply add moretime to that parking space number.

Photo: Larry Parsons, UCSB.



5013 N. Kedzie Avenue • Chicago, IL 60625 Tel: 773-539-1100 • Fax: 773-539-1241e-mail: [email protected]

ParkingSecurity

StartsHere.Whether it’s car theft or vandalism, acustomer with a flat tire or one whocan’t find his car, your parking securi-ty should start with a vandal-resistantEmergency Phone System that pro-vides exceptional clarity and perform-ance while providing a sense of secu-rity. At Talk-A-Phone, we have a com-plete line of ADA compliant, hands-free Emergency Phone andInformation Systems that do just that.

For more information, please call 773-539-1100 or visit our web site at www.talkaphone.com.

Off-Airport ParkingRebounds To SurpassPre-9/11/2001 Levels

The off-airport parking industry has recovered from9/11. At many major airports, parking revenues are exceed-ing 2001 sales.

“We are finally out of the woods and enjoying the growthincreases we saw in the late ’90s and pre-9/11,” said PeterCarrea Jr., owner of Winner Airport Parking in Philadelphia.

“After 20 years in the off-airport parking business, Iopened a new lot during the downturn of 2002, and nowmy business is bursting at the seams,” said Al Pasley, ownerof Sky Harbor Airport Parking in Phoenix.

AirportParkingReservations.com, the first online airportparking Web site, debuted in January of 2001 and enjoyedinstant success by listing most major airports in the U.S. How-ever, after 9/11, off-airport parking suffered the same severeand rapid declines as most sectors of the travel industry.

While business travel is still a bit sluggish, the void isbeing filled by leisure travelers discovering too many onlinetravel bargains to stay home. The leisure traveler continuesto migrate to off-airport parking because, in many cases, it’sless expensive than the on-airport parking lots and garagesand offers more amenities, including valet parking, car-careservice and luggage assistance.

“We’ve grown from offering 45 parking lots in 2001 toover 140 lots today, including Canada and the UK,” TomLombardi, founder of the online reservations company.“We’re a significant source of new business for the off-air-port parking industry, and it’s no secret that many of thesecustomers are switching from on-airport parking lots --many of which raised their rates to compensate for adecrease in parking revenue following 9/11. And now thattravel is rebounding, holidays and long weekends cause astrain on available parking spaces, making a guaranteed air-port parking reservation advisable and, at some airports,mandatory.”

Guy Piccolo, owner of Executive Valet Parking atBradley International Airport in Hartford, CT, and a found-ing partner in AirportParkingReservations.com, has moved80% of his advertising dollars to the Internet.

“When we first launched AirportParkingReservations.com,my expectations of attracting new customers to my lot weremodest,” Piccolo said. “Today, 33% of my business is gener-ated online, and 80% of my new customers find us throughthe Internet. We’re successful because travelers want the cer-tainty of a guaranteed parking space at a discounted rate.”

Many travel publications predicted a strong summer forleisure air travel, and the online reservations companyramped up to handle the projected deluge of summer trav-elers.

“A few parking lots in major airport markets haveimplemented blackouts for peak summer travel weekendsand the autumn holidays, but we continue to rapidly addnew lots to meet the demand,” said Robert Bielecki, thecompany’s Vice President of Operations.

Tom Lombardi can be reached [email protected]

PT


hether planning to buildor remodel your house or anew or upgraded campus

facility, the more that you plan, theless the ultimate cost of the projectand the better the job. One basic ele-ment of most campuses today is thecommunication system. This may befor student, staff or faculty use in anemergency or for customer-serviceissues, or both. But planning willallow you to get the system you wantfor the least total cost.

The best time to determine con-duit requirements, whether power isneeded and whether it is 120 volts ACor 24 volts DC is during the planningstage. It’s also the best time to consid-er the optimal locations for commu-nication equipment, both in andaround the structure as at the securityor administration office.

Several basic issues must bedecided in the planning of a communication systemon a campus. The answers to these and some relatedquestions will help you determine what size conduitto run, how many to run, and where they go. It willhelp you determine if conduit should come out of thewall or out of the floor. In addition, it will help youdetermine power issues, such as 120 volts AC versus24 volts DC. Answers to these questions also help youdetermine your communication routing, either with-in the facility, off-site, or both. Finally, they also helpaddress integration issues with other technologies,such as surveillance and access control.

1. What is the purpose of the system?a. Emergency use only.b. Customer service only.c. Both emergency and customer service.

This decision can immediately affect power andconduit issues. Since the emergency phone itself canbe powered from the telephone line (whether PBX orregular telephone service), external power may not berequired if only the phone itself is being installed.However, if emergency use is a consideration, you maywant to have blue light/strobes that indicate topatrons the location of the phone and strobe whenthe emergency button is activated. External powerwould be required, but you can decide if you want the

blue light/strobe to be 120-volt AC or24-volt DC. If they are low voltage, inmost instances the communicationwire and the low-voltage power wirecan be pulled in the same conduit,which can be a considerable savings.It is important, of course, to verifycompliance with all applicable codesand ordinances.

2. How do you want to mountthe emergency phones themselves?Are they wall-mounted with integrat-ed blue light/strobe, or a separate sur-face mounting box and bluelight/strobe? Or are the emergencyphones being mounted in self-stand-ing towers with built-in bluelight/strobes?

The significance of this questionrelates to conduit location. If usingan integrated wall-mount unit, thenall wire can either enter from a flush-mounted electrical box behind the

wall mount or from conduit runs above or below thewall mount. If the phone is in its own surface mountwith the blue light/strobe mounted above it on thewall, then connection provision must be made for thecommunication wire to the surface mount box, powerto the blue light strobe, and a control line between theblue light/strobe and the phone. Provision for a 1600box for mounting of the blue light/strobe’s mountingbracket can also be planned. If self-standing towers areto be used, the conduit should be brought in frombelow and mounting bolts installed at the time theconcrete is poured.

3. Are the phones going to be calling on-site, off-site or both? If on-site only, are they connecting to thesite’s PBX or do you want to provide a “complete sys-tem solution”? If using regular telephone lines (or thesite’s PBX), do you want to save telephone or exten-sion lines by using a consolidator on each floor of thestructure, enabling up to eight phones to be connect-ed via one telephone or extension line?

These questions are significant for several reasons.First, they affect how much conduit you will be pro-viding between each level of a multi-story buildingand where the communication lines are placed. If youhave eight-channel consolidators on each level of thedeck, you can just run the lines from each phone to

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Communication Planning inNew Construction and Upgrades

By Samuel Shanes

Continued on Page 24

SPECIAL SECTION: EMERGENCY COMMUNICATIONS – CCTV/VIDEO


the consolidator, usually located in a machine roomon each level. You then run one line back from theconsolidator to the PBX or standard telephone linedemark point. The consolidator provides power forthe phones and requiresaccess to 120 volts of emer-gency backed-up power.Standard UninterruptiblePower Supplies are availablefor that purpose if housepower is not backed-up. Thisissue also affects the natureof your head-end facility,which should be plannedwith the same care as the rest of the system.

4. Do you want to integrate surveillance with thecommunication system?

The use of both fixed and pan-tilt-zoom (PTZ)cameras has become very common on campuses.These devices can be integrated with the emergencyphone system in several ways. The emergency phonehas auxiliary outputs, one of which can go to the cam-era to activate it when the “Emergency” button ispushed. This requires a wiring connection, usually inconduit, from the phone to the camera. Alternatively,PTZ cameras in particular can be integrated through a

Communication Planning in New Construction and Upgradesfrom Page 23

Spectrum SDISentryScope™ is designed to monitor parking lots and identify license plates and people live or in

stored video. SentryScope is always pointed in the right direction - recording a 90∞ horizontal field ofview continuously, even if zoomed live into a portion of the monitored field. SentryScope is alwayszoomed to the correct level - at 21 million pixels per image, objects from close range to 200’ or more

away are in focus. WithSentryScope no operator isrequired to operate pan, tilt,and zoom cameras - the 90∞field of view is monitored con-tinuously in ultra-high resolu-tion eliminating missed eventsor lower resolution imagesthat do not provide useful datafor analysis. Images can bemonitored remotely from oneor more SentryScope cameras -multi-camera parking lots andmultiple sites can be conve-niently monitored from a cen-tral location. SentryScope is theperfect parking lot video sur-veillance solution!


computer software package available from some emer-gency phone manufacturers. In this way, when a callcomes in, the camera associated with that station willautomatically swing to a certain position, allowing the

security officer to see as wellas hear what is going on.When integration is done inthis manner, additional con-duit from the phone to thecamera is avoided.

A review of these andsome related issues whileplanning your new orupgraded campus can save

you money at time of construction, allows you to con-sider various options that meet the particular needs ofeach project and ensures that you will have all thecommunication features and capabilities you want.

Samuel Shanes is the Executive Vice President andGeneral Counsel of Talk-A-Phone Co.(www.talkaphone.com). He can be reached [email protected]. This article is not intended aslegal advice, and the opinions are those of the author.

Planning can save money

and provide better and

more varied features.

PT

SPECIAL SECTION: EMERGENCY COMMUNICATIONS – CCTV/VIDEO

ore, c from europe

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