opening up government for outcomes (14dec11 webcast)
DESCRIPTION
Presentation from our December 14, 2011 webcast with a distinguished panel of public sector leaders: Jose Alonso (Open Data Program leader, World Wide Web Foundation); Dr. Bitange Ndemo (Permanent Secretary, Kenya Ministry of Information & Communications) and Chris Vein (U.S. Deputy CTO, Executive Office of the President). Onward to outcomes ...TRANSCRIPT
© 2011 IBM Corporation
IBM Institute for Business ValueGlobal Public Sector
Opening Up Government How to unleash the power of information for new economic growth
December 14, 2011
© 2011 IBM Corporation2
Welcome to today’s briefing on “Opening up government for outcomes”
Agenda
Report highlights
Panel discussion: Perspectives from Government
Questions and Answers
Sietze DijkstraGlobal Government
Industry LeaderIBM Global Services
We will discuss how “open” has evolved yet again toward greater engagement for shared outcomes such as new economic growth
© 2011 IBM Corporation3
Jose M. Alonso
Program Manager,Open Data ProgramWorld Wide Web
Foundation
Today’s speakers
Chris Vein
Deputy U.S. Chief Technology Officer,
Executive Office of the President
Lynn Reyes
Public Sector Leader,IBM Institute for Business Value
Panel moderator
Dr. Bitange Ndemo
Permanent SecretaryMinistry of Information
and CommunicationsGovernment of Kenya
© 2011 IBM Corporation4
Senior officials are telling us that they are faced with changing circumstances
Big data: Still collecting a great deal of data, persistent data paradox*
Experimenting with Open Data, Open Government initiatives, compounding
They report three other realities about government information
* The management dilemma of having too much data and too little insightSource: The power of analytics for public sector: Building analytics competency to accelerate outcomes, IBM Institute for Business Value, 2011
Governments arenot going to stopcollecting data
(central strategic asset)
Touchpoints to thatdata are expanding far
beyond government(people, systems, and devices)
Rising pressures fordata access by citizens
and businesses(uses, users of data skyrocketing)
from national to local govts, from one agency to another
( + ) =* Complexity
© 2011 IBM Corporation5
Open government embodies different principles and behaviors – open data is part of the picture – but perhaps the easier part
Source: IBM Institute for Business Value
Intent
Their definitions have evolved
© 2011 IBM Corporation6
Open government and open data – distinct but intertwined
Open government requires open data
Open data does NOT mean “all data”
Open data does NOT mean “no management”, it means different management
Open government does NOT mean “no government”, it means different government
Source: IBM Institute for Business Value
© 2011 IBM Corporation7
Meanwhile, economic and fiscal uncertainty is intensifying; new jobs from new and smarter economic development must occur
Source: IMF World Economic Outlook Database April 2011, Eurostat
General Govt Gross Debt v. GDP Growth Rates
General gross debt (% GDP)
GDP growth rate(%, constant prices)
© 2011 IBM Corporation8
A variety of initiatives are already underway that involve sharing data for economic development outcomes
Types of open practices for economic development
Providing raw data
“Seeding” innovation
Enabling collective problem solving
Creating the “bazaar”
Rule of thumb: The most used are the most valuable … for now
Source: IBM Institute for Business Value
© 2011 IBM Corporation9
Recommendations
The potential benefitsare compelling …
Citizens and businesses
Government
… sensible, sustainable models are key!
Source: IBM Institute for Business Value
© 2011 IBM Corporation10
Sustainability Gap – the difference between intent and real change
To sustain the benefits and potential of open, it must be managed
Time
Mom
entu
m
Inflection point: Govt 2.0 Strategic
recognition
Open paradigmWith adaptation
“Closed” paradigm
Open paradigmWithout adaptation
“Lock-in” ~2000 Today New “lock- ins”
SustainabilityGap
MIND THE GAPMIND THE GAP
Source: IBM Institute for Business Value
© 2011 IBM Corporation11
Public Sector InformationKey objective = commercial, non-commercial reuse
Public ContentKey objective = content availability / diffusion, preservation
Spectrum of Public Sector Information (PSI) and Public Content Domains(neither mutually exclusive nor collectively exhaustive)
One of the best places to start / continue with – information you already have to spur economic development outcomes
© 2011 IBM Corporation12
• progress• impact
• challenge• opportunity
• usage• experience• challenge• opportunity
• desired shared outcomes• relevant information areas
• degree of openness
Open government is a journey
Opening up is incremental, additive and experiential with expectations are shifting toward more engaged interactions
Source: IBM Institute for Business Value
Start simply and evolve,
applying open principles and
standards
© 2011 IBM Corporation13
Jose M. Alsonso
Program Manager,Open Data ProgramWorld Wide Web
Foundation
“Opening up government” panel
Chris Vein
Deputy U.S. Chief Technology Officer,
Executive Office of the President
Dr. Bitange Ndemo
Permanent SecretaryMinistry of Information
and CommunicationsGovernment of Kenya
© 2011 IBM Corporation14
Dr. Bitange Ndemo, Permanent Secretary Kenya Ministry of Information and Communications
Built several open access platforms including the TEAMS Undersea Cable, the National Optic Fibre Broadband Infrastructure and the Last Mile Infrastructure
Currently promoting Open Government Initiative in the East Africa Region
Instrumental in developing Kenya's Open Government Portal and Kenya's Shared Services platform
Building Africa's first Green, Smart and Open City – Konza Technology Park
Some practical lessons learned – Expect resistance even where it is least expected. – Data is not information – we need to analyze it further
and market it– Apply patience and persuasiveness in any system
implementation
© 2011 IBM Corporation15
Chris Vein, Deputy U.S. Chief Technology Officer Executive Office of the President
Innovation = Renewal … there really is an opportunity toco-create by opening up government
Currently defining ways to take ideas and turning them into repeatable, scalable approaches; strategies include:
– Convene: Building communities – people with ideas, expertise– Collaborate: Developing new collaborative models with the private sector,
citizens, government– Showcase: Promoting the market for open data and encouraging its use,
celebrating successes
Some practical lessons learned
– Look at challenges in “chunks” and address them – they add up to answering the big challenge
– Minimum viable solution components– The only way to change is to be involved
© 2011 IBM Corporation16
Jose M. Alonso, Open Data Program Manager World Wide Web Foundation
Managed several Open Data projects, including nationalSpanish gov’t (datos.gob.es); studies in Ghana and Chile
Established and led global W3C eGovernment initiative(working with data.gov.* people since 2008)
Some practical lessons learned:
–Excuses for not opening up are many
• Start simply and with low-hanging fruits, scale-up
–Open Data is not a technical issue alone
• Dimensions: political, legal, organizational, technical, social, economic
– Impact assessment is yet to be properly done
• Need to go beyond the hype, towards sustainability
© 2011 IBM Corporation17
Jose M. Alsonso
Program Manager,Open Data ProgramWorld Wide Web
Foundation
“Opening up government” panel
Chris Vein
Deputy U.S. Chief Technology Officer,
Executive Office of the President
Dr. Bitange Ndemo
Permanent SecretaryMinistry of Information
and CommunicationsGovernment of Kenya
© 2011 IBM Corporation18
Sietze DijkstraGlobal Government
Industry LeaderIBM Global Services
© 2011 IBM Corporation19 IBM Institute for Business Value (www.ibm.com/ibv)
© 2011 IBM Corporation
IBM Institute for Business ValueGlobal Public Sector
BACKUPS Opening up government
The following have more detail on selected slides of the main presentation
© 2011 IBM Corporation21
A variety of initiatives are already underway around the world that involve sharing data with citizens for economic development
Types of open practices for economic development
Providing raw data
Providing “raw”, raw material (data)
Providing usable raw data (usable formats)
Aggregating sources (originators of “open” datasets) of datasets into data catalogues (to promote data discovery)
“Seeding” innovation
Sponsoring free form contests for innovative uses of data
Awarding prize monies
Enabling collective problem
solving
Issue driven; providing issue-based content, selected analyses and support
Galvanizing a “network” around an issue to address
Creating the “bazaar”*
Loose integration of all of the above into a community
Developing an “engaged community” and a strong brand
Monitoring and analyzing usage and applying insights
Rule of thumb: The most used are the most valuable * A takeoff from the Eric Raymond’s seminal essay, The Cathedral and the Bazaar,
© 2011 IBM Corporation22
* A spectrum; neither mutually exclusive nor collectively exhaustiveSource: [Adapted] Digital Broadband Content: Public Sector Information and Content, Working Party on the Information Economy, Committee for Information, Computer and Communications Policy, Organisation for Economic Cooperation and Development, OECD report declassified March, 2006.
Public Sector InformationKey objective = commercial and non-commercial reuse
Public ContentKey objective = content availability / diffusion, preservation
Public Sector Information (PSI) and Public Content Domains*
One of the best places to start or continue with is information you already have to spur economic development outcomes
© 2011 IBM Corporation23
The potential benefits are compelling ... to realize them, strategically integrate, execute on and measure four areas
Benefits to citizens
• Allows citizens to use the data in ways – even create new services – that are important to them
• Encourages creation of new jobs through innovative uses of data
• Enables citizens to engage meaningfully with government and experience “open”
In the process,Governments can …
• Collect new revenues generated by new economic development propelled by citizens
• Demonstrate open principles in practical ways
• Gain insights into what really matters
• Avoid costs associated with new services
• Improve the way government works
Recommendations and potential benefits
Source: IBM Institute for Business Value
© 2011 IBM Corporation24
Sustainability Gap – the difference between intent and real change
To sustain the benefits and potential of open, it must be managed
* As interconnectedness and instrumentation increases, big data will become even bigger, presenting more complex policy issues that will need to be addressed such as security, privacy, intellectual property
*