ok online enrollment
TRANSCRIPT
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Why did we do it? (Why Not)?
• Over 500,000 Uninsured Oklahomans
• 22% Of Uninsured Live In Rural Areas - Limited access to county human services centers
It’s Healthcare, Not Welfare
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Goals of Online Enrollment
Empower Members
Choose A Medical Home
Create Comprehensive Medical Application
Expand Access
Improve Effectiveness and Efficiency
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Paper Application
Home View
Agency View
Applying at Home Computer or Community Partner
Applying at Agency Partner
Completing Paper Form Mail to HP For Scanning
No Wrong Door!
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Real Time Eligibility
Policy Uniformly Applied
Medical Home - Enrollment
Streamline Business Process
Normalized data
Apply 24hrs/7days Available: M/F, 8am-5pm
20-30 Days For Results
Individual Policy Interpret
No Primary Care Provider
What Changed?
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Paper Form
Home View
Agency View
Real Time Reply
Letters Notices & ID Cards
Scan and Data Entry
MMIS
Denial Reason
Letter
Real-Time Information Flow
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Rolling Renewal
January 2012
Make Changes in case
Now renewed for 12 months from change
Apply January 2011
12 months eligibility
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SSN
Agency Partners (Health, Indian, etc) Pregnancy
Social Security Administration
Income
Citizenship OSDH, EVVE, SAVE, SSA
OK Employment Securities Commission (OESC)
Electronic Verifications
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Electronic Enrollment Applications by Source September – December 2010
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Lessons Learned and Next Steps
12 www.okhca.org